Customer Success Retention Strategist
Lansing, MI jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The Retention Strategist is a critical member of the Large Enterprise GTM Customer Success organization. This role is responsible for driving customer retention, managing complex renewal processes, and identifying opportunities for account growth through strategic upsell and cross-sell initiatives. The position requires a high level of business acumen, discretion, and independent judgment to influence pricing strategies, negotiate terms, and develop retention frameworks that align with organizational goals. The Retention Strategist serves as a trusted advisor to customers, ensuring long-term value and satisfaction while collaborating across multiple internal teams including Sales, Finance, Legal, and Customer Success.
**Work Location**
This is a remote opportunity open to candidates located anywhere in the following states:
AR, IA, IL, IN, KS, KY, LA, MI, MN, MO, MS, NE, OH, TN, WI
and
AL, CT, DE, FL, GA, MA, MD, ME, NC, NH, NJ, NY, PA, RI, SC, VA, VT, WV
**The Main Responsibilities**
+ Own and execute end-to-end renewal strategy, including forecasting, outreach, negotiation, and confirmation of contracts.
+ Develop and continuously improve retention playbooks and processes to maximize account value and minimize churn.
+ Exercise discretion in structuring complex deals, pricing adjustments, and migration strategies for high-value accounts.
+ Collaborate with cross-functional teams (Finance, Legal, Sales, Customer Success) to align renewal terms with company objectives.
+ Analyze competitor trends, market signals, and customer data to inform retention and expansion strategies.
+ Proactively identify and generate expansion opportunities within existing accounts, including upsell, cross-sell, and add-on services.
+ Handle escalations related to contract questions, negotiations, and requests, resolving issues with independent judgment.
+ Maintain and report a rolling 90-day renewal forecast by segment and territory, providing strategic insights to leadership.
+ Lead initiatives to improve operational efficiency by identifying process gaps and implementing solutions.
+ Serve as a subject matter expert on retention strategies, providing guidance and training to internal teams as needed.
**What We Look For in a Candidate**
+ Bachelor's degree or equivalent experience in business, communications, or related field.
+ 6+ years of experience in client-facing roles, ideally within SaaS or enterprise technology environments.
+ Proven success in managing complex renewals and retention strategies with measurable results.
+ Demonstrated ability to exercise discretion and independent judgment in negotiations and strategic decisions.
+ Strong analytical skills with the ability to interpret data and develop actionable insights.
+ Exceptional communication, presentation, and collaboration skills across multiple stakeholders.
+ Experience influencing pricing strategies, migration planning, and account growth initiatives.
+ Proficiency in CRM tools and forecasting methodologies for managing renewal pipelines.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$86,825-$115,763 in these states: AL AR FL GA IA IN KS KY LA ME MO MS NE OH PA SC TN VT WI WV
$91,972-$121,559 in these states: MI MN NC NH RI
$95,508-$127,344 in these states: CT DC DE IL MA MD NJ NY VA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
\#LI-AF1
\#GLE
Requisition #: 340848
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Director of Technology Communications
Lansing, MI jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Lumen Technologies is transforming from a legacy telecom provider to a trusted network for AI, and we're seeking a bold, strategic communications leader to help tell that story. The Director, Technology Communications, will be responsible for shaping and driving the company's external communications strategy around technology innovation and digital platforms. You will oversee a team of 3 experienced communications professionals and work closely with the VP, External Communications to drive the strategy with high visibility to senior leadership to position Lumen as a leader in secure, high-performance digital networking for the AI economy.
**Location**
**The role is based in Denver, Seattle, or San Francisco; however, we are open to remote work for the right candidate. There may be travel involved in this role up to 20% for business purposes.**
**The Main Responsibilities**
+ Develop and implement effective external communications strategies and campaigns that drive our corporate narrative, highlight our digital innovation reputation, and amplify the voice of our product development teams, collaborating closely with Product & Technology, Legal, Marketing, Network Communications, and Internal Communications to advance the company's priorities and elevate its position as a digital network services leader.
+ Lead with a deep understanding of digital technology and a strong storytelling track record-and the confidence to partner with chief technology officer and product development teams to develop communications that are credible and impactful, from discovery to development to market rollout, whether that means engaging at a highly technical level or translating complex digital platforms for broader audiences.
+ Manage media relations and proactively pitch stories to relevant journalists and influencers, as well as respond to media inquiries.
+ Write and edit high-quality communications materials, such as press releases, op-eds, speeches, briefing notes, Q&A, and social media posts.
+ Monitor and analyze media coverage and public sentiment, and provide insights and recommendations to inform communications activities.
+ Drive and own the strategic vision for external communications, ensuring alignment with overall company objectives.
+ Provide leadership and mentorship to a team of experienced communications professionals, fostering a collaborative and high-performing environment.
+ Ensure high visibility and engagement with senior leadership, presenting strategic communications plans and updates regularly.
**What We Look For in a Candidate**
+ Bachelor's degree in communications, journalism, public relations, or related field.
+ At least 10-15 years of experience in external communications, with working knowledge of media relations, technology communications, or telecom, preferably in a leading technology company.
+ Excellent verbal and written communication skills, with the ability to craft compelling and engaging stories for different audiences and channels.
+ Strong media relations skills, with a proven track record of securing positive coverage and building relationships with journalists and influencers, especially with technology media.
+ Sound knowledge and understanding of artificial intelligence, digital platforms, and telecom, especially in the areas of technology, innovation, and B2B impact.
+ Ability to work under pressure and manage multiple projects and deadlines, while maintaining attention to detail and quality.
+ Ability to think strategically and creatively, and adapt to changing situations and priorities.
+ Team player with a collaborative and proactive approach to work.
+ Proven leadership skills, with experience managing and mentoring a team.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$149,084 - $198,779 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$156,539 - $208,718 in these states: CO HI MI MN NC NH NV OR RI
$163,993 - $218,657 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-Remote
Requisition #: 340815
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Medical Social Worker Home Health and Hospice
Flint, MI jobs
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Careers Advancement
Job Summary
We are looking for a qualified Medical Social Worker to join our team! You will play a crucial role in evaluating patients and developing individual treatment plans in collaboration with patients physicians.
Operating with professional expertise and deep care for patients, you are a natural problem solver and self-starter. You enjoy working in fast-paced environments that afford you the autonomy to bring your best.
Responsibilities
Implement standards of care for medical social work services
Participate in patients plans of care.
Perform patient evaluations and help develop a treatment plan with patients physicians
Assess the psychosocial status of the patients as related to their illness
Make follow-up visits to assess and continue the plans of care
Plan interventions based on patient's needs and findings
Maintain accurate and up-to-date records
Qualifications
Minimum one year of experience in health care and social work
Current CPR certification
Valid drivers license
Psych experience is a plus
Flexible work from home options available.
Content Strategist-Remote
Lansing, MI jobs
**Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2764 **Primary Function** The Content Strategist serves as the editorial architect of client's corporate narrative, product storytelling, and owned content ecosystem. This role ensures that every piece of content - from executive commentary and event coverage to social posts and website articles - aligns to strategic messaging, brand campaign objectives, and editorial priorities. Acting as both planner and storyteller, the Content Strategist oversees the development and coordination of the company-wide editorial calendar, ensuring cohesion across all of client's channels, including the corporate website, blog, newsroom, newsletters, and social platforms. They will work cross-functionally with brand, product, research, events, and executive teams to identify storytelling opportunities, streamline planning, and bring a consistent narrative thread through all content touchpoints. This position is ideal for a strategic communicator who thrives at the intersection of content, narrative, and audience - someone who can zoom out to see the big picture while staying rounded in the details of execution and channel alignment.
**Duties & Responsibilities**
+ Editorial strategy & governance
+ Develop, implement, and maintain overarching editorial strategy and governance model across owned channels
+ Own the company-wide editorial calendar - ensuring visibility, alignment, and narrative consistency across all business units and initiatives
+ Partner with Brand and Campaign teams to draft and execute content strategies
+ Evaluate upcoming product milestones, executive appearances, and corporate announcements to shape integrated storytelling plans
+ Partner with social, web, and brand teams to ensure tone, format, and visual identity remain consistent across platforms Identify opportunities to repurpose and extend existing content into new formats (articles, videos, posts, newsletters) Campaign & narrative integration
+ Translate corporate and product-level priorities into editorial themes and campaign-aligned storytelling opportunities
+ Collaborate with product and PR teams to ensure launches, partnerships, and updates are reflected cohesively across owned channels
+ Support the development of multi-channel content strategies around flagship events, research publications, and thought leadership moments
+ Serve as the editorial lead for cross-functional campaigns - ensuring that content across ecosystem ties back to overarching narratives and business goals
+ Content planning & operations
+ Maintain a 360-degree view of all planned content - ensuring balance, timing, and alignment across executives, business units, and brand channels
+ Facilitate editorial planning sessions with stakeholders to prioritize key moments and ensure proactivity
+ Oversee briefing, development, and review workflows to ensure deadlines, accuracy, and strategic relevance are met
+ Partner with analytics and social teams to integrate performance insights into ongoing editorial decisions
+ Performance & reporting
+ Support monthly and campaign-level performance tracking by pulling data, preparing reports, and helping identify patterns in audience engagement
+ Contribute to insights that inform ongoing improvements to social content and strategy
+ Support cross-functional requests from other departments, ensuring timely delivery and brand alignment
**Skills & Qualifications**
+ Ability to connect dots across teams, products, and narratives to form a cohesive editorial vision
+ Strong writing, editing, and storytelling instincts with a sharp eye for message consistency and quality
+ Skilled at managing input and alignment across multiple stakeholders
+ Highly organized, deadline-driven, and capable of managing multiple overlapping initiatives
+ Deep understanding of how content performs across web, social, and owned platforms
+ Ability to interpret engagement data to refi ne editorial direction and inform strategy
+ Thrives in a fast-paced, evolving environment where priorities shift quickly
+ Team-oriented mindset with the ability to collaborate cross-functionally
**Education & Experience**
+ Minimum of 7 years of experience in editorial strategy, content marketing, or communications
+ Proven experience managing multi-channel content programs
+ Experience coordinating cross-functional stakeholders and managing editorial calendar or content workflows
+ Strong understanding of digital storytelling, social media ecosystems, and content lifecycle management
+ Possess an entrepreneurial attitude and a genuine passion for the Web3 space
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
Ministry Leader - Ann Arbor
Ann Arbor, MI jobs
Job Description
Introducing IFI, and why you want to be a Ann Arbor Ministry Leader with us:
International Friendships, Inc. is a growing faith-based organization, whose mission is to extend life-changing hospitality and friendship to international college students. We do this by offering services, such as airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events and trips.
Expected work schedule for the Ann Arbor Ministry Leader:
Full- or part-time, flexible schedule
Occasional evenings and/or weekends for specific events/projects
Attendance at several conferences each year, including IFI Staff Retreats
Pay structure for a Ann Arbor Ministry Leader:
Requires the development of a ministry partner team which supplies the necessary prayer and financial support to cover salary, benefits, and ministry expenses
Training is provided to develop a team of ministry partners
Pay range is typically between $25,709 and $80,000 after the period of support development, based on experience and other factors
Ann Arbor Ministry Leader Benefits:
Paid vacation, sick, holidays, and more (once eligible)
Health benefits (medical, dental, and vision) for eligible staff
Flexible hours and work-from-home availability
Work for a growing Christian organization
Staff care to support mental, social, and spiritual health for all staff
About the Area and Responsibilities of an Ann Arbor Ministry Leader
We have a presence at the University of Michigan (UM) in Ann Arbor, MI, which is an amazing place to engage international students in ministry. UM is an excellent and influential school renowned for new inventions, being number one in research volume and its athletic programs. There are over 8,500 international students from 139 countries at UM. This role is an amazing opportunity to reach key students with the good news in a great part of the country! We do this by offering services, such as airport pickups, holiday hosting, temporary housing, conversation partnerships, social events and trips, as well as digital ways to connect with students. This position is part of the Ann Arbor ministry team and requires the candidate to live near the campus on which they will be serving.
The Ann Arbor Ministry Leader will:
Launch your ministry location by building relationships with university staff, establishing partnerships with churches, mobilizing volunteers, and hosting Bible discussions and holiday and cultural events
Mentor at least one international student and share the love of Jesus on campus
Register IFI as a recognized student organization, maintain that registration, and maintain a good relationship with other campus international organizations
Develop and maintain financial and prayer partnerships for the budgeted needs of the role by sharing the vision of the ministry
Qualifications needed from the Ann Arbor Ministry Leader, including Spiritual Characteristics
Adherence to IFI's statement of faith, core values, and policies
Is faithful, loyal and dedicated to IFI's mandate from the Lord to extend God's love globally through equipping Christians to be effective cross-cultural communicators of the Gospel
Well organized with attention to detail and ability to complete tasks independently
Be a self-starter, able to work independently, as well as a team player
Ability to work under stress and be flexible
Proficient with technology, including Microsoft Office and Google applications
Education/Experience Required for a Ann Arbor Ministry Leader:
Bachelor degree (or higher) in education and/or ministry-related field or demonstrated experience mobilizing, training, and ministering to people
International Friendships, Inc. (IFI) is a faith-based organization. Therefore, only those willing to adhere to IFI's statement of faith, core values, and policies will be reviewed for this open position. International Friendships, Inc. is otherwise an equal opportunity employer.
Job Posted by ApplicantPro
Internship Corporate Events HYBRID in Lansing MI
Lansing, MI jobs
Are you looking for an internship where you will work with a group of dynamic insurance professionals who are committed to social responsibility, making workplaces safe, and making a difference? If so, consider building your skills and starting your career with AF Group. Interns will work with employees throughout the organization to attain business objectives in the areas of insurance operations and corporate functions. Interns will gain exposure to agents, policyholders, health care providers, claimants, attorney and other AF Group staff and customers, as directed by business needs. Diverse knowledge of insurance company operations will be beneficial. Check out the Internships at Emergent Holdings video to learn more.
:
Performs duties related to the major functional areas of Corporate Events and administration
Performs administrative tasks associated with meetings and events, such as event design research, event sourcing, budget creation, attendee registration and event materials creation.
Will assist onsite at event.
Attends unit, departmental, and corporate meetings as assigned.
Shows learning and both personal and professional growth and understanding of responsibilities.
Gains an understanding of how Emergent Holdings runs and how Workers Compensation Insurance and Medicare works.
Shows punctuality, professionalism, and a positive attitude when completing assignments.
Manages multiple deadlines.
Completes miscellaneous assignments as assigned.
Uses company software applications to complete assignments.
Maintains confidentiality.
Responds to internal and external customer inquiries.
Performs other related duties which may not be specifically listed in the position description, but which are within the general occupational series and responsibility level typically associated with the employee's class of work.
EMPLOYMENT QUALIFICATIONS:
Have status as a sophomore, junior or senior as of the end of the spring term (or be enrolled in an applicable graduate program.)
Have status as a rising freshman, at least 18 years-old, who is enrolled in or has completed a vocational insurance-related program, with some college credits.
Hold a cumulative grade point average of 3.0 or better as of the most recent grading period.
Be able to work full-time during normal business hours for this summer and part-time throughout the remainder of the school year (May through May).
Be available to begin employment between mid-May.
EDUCATION OR EQUIVALENT EXPERIENCE:
Currently enrolled and active in any educational degree program that aligns with our various businesses.
EXPERIENCE:
With proper education credentials no experience necessary. Previous work experience preferred.
SKILLS/KNOWLEDGE/ABILITIES (SKA) REQUIRED:
Detail orientated
Excellent oral and written communication skills.
Excellent working knowledge of computers and company standard software; Internet research experience strongly preferred.
Ability to proofread documents for spelling, grammar and punctuation.
Ability to perform necessary mathematical computations.
Ability to comprehend consequences of various situations and make appropriate individuals aware of same for decision making.
Ability to exchange information clearly and concisely and to present ideas, report facts and other information.
Ability to establish workflows, manage multiple projects and meet necessary deadlines while maintaining composure during stressful situations occurring because of workloads and/or deadlines.
Ability to maintain confidentiality.
WORKING CONDITIONS:
Work is performed in an office setting with no unusual hazards.
The qualifications listed above are intended to represent the minimum education, experience, skills, knowledge and ability levels associated with performing the duties and responsibilities contained in this job description.
Actual compensation decision relies on the consideration of internal equity, candidate's skills and professional experience, geographic location, market and other potential factors. It is not standard practice for an offer to be at or near the top of the range, and therefore a reasonable estimate for this role is between $18 and $33.
We are an Equal Opportunity Employer. We will not tolerate discrimination or harassment in any form. Candidates for the position stated above are hired on an "at will" basis. Nothing herein is intended to create a contract.
Auto-ApplyPaid Media Specialist-Remote
Lansing, MI jobs
**Employment Type:** Full Time **Pay Range:** Negotiable **Job Number:** JO-2511-2762 **Primary Function** Client is a technology company focused on Blockchain research and development. They are renowned for their scientific approach to blockchain development, emphasizing peer-reviewed research and formal methods to ensure security, scalability, and sustainability. Projects include decentralized finance (DeFi), governance, and identity management, aiming to advance the capabilities and adoption of blockchain technology globally.
They invest in the unknown, applying our curiosity and desire for positive change to everything we do. By fueling creativity, innovation, and progress within teams, products and services are designed for people to be fearless, to be changemakers.
**Duties & Responsibilities**
+ Develop and execute paid media strategies that align with brand, product, and event objectives
+ Own campaign planning and execution across platforms, including LinkedIn, Meta, and X, while identifying other channels to leverage
+ Identify target audiences based on company objectives and provide recommendations for tailored messaging
+ Collaborate with Creative teams to deliver compelling, high-conversion ad assets (static images, videos, carousels, etc.)
+ Manage media budgets, pacing, and forecasting to ensure efficient use of spend and achievement of KPIs
+ Channel management & optimization
+ Manage day-to-day operations of paid media campaigns, including testing and performance monitoring
+ Review and approve media plans, channel mix, and campaign optimizations in partnership with the agency
+ Continuously refine targeting strategist based on past performance, latest trends, and changes to company objectives
+ In collaboration with the External Communications Manager, oversee media agency relationship
+ Reporting & insights
+ Track and analyze key performance indicators while identifying the appropriate metrics we should be measuring for each campaign
+ Produce quarterly reports to be shared with senior leadership
+ Provide post-campaign analysis and recommendations for future optimization
+ Analyze performance data and translate insights into actionable recommendations to continuously improve results
+ Industry creativity
+ Identify and test new paid media channels and formats, ensuring IOG stays ahead of its competitors, while also attracting new audiences
+ Explore opportunities for paid partnerships influencer amplification, and performance-based growth marketing tactics
+ Stay up to date with media trends, tools, and technologies, proactively identifying new opportunities to test and scale
+ Ensure campaigns are executed flawlessly and are compliant with brand and legal guidelines
**Skills & Qualifications**
+ Strong experience in campaign design across programmatic media, search, and social media
+ Experience managing and collaborating with media agencies
+ Proficiency in interpreting campaign data and performance metrics using tools like Google Analytics, Ads Manager, or similar platforms
+ Proven track record of driving measurable results (leads, conversions, ROI) through paid media campaigns
+ Familiarity working in a distributed team experience, while collaborating across verticals to produce exceptional results
+ Possess an entrepreneurial attitude and a genuine passion for the Web3 space
+ Proven experience managing digital advertising campaigns with a strong understanding of performance marketing
+ Deep knowledge of Google Ads, LinkedIn Ads, X Ads, search engine marketing, programmatic advertising, campaign management dashboards, and DSPs
+ Ability to think both strategically and tactically
+ Adaptable and open - unafraid to take on new challenges
+ Curiosity & learning mindset
+ Drive, self-reliance
+ Delivery focused - turn abstract concepts into measurable results
+ Persuasive - skilled in lobbying and driving consensus
+ A team player, skilled in collaborating with internal stakeholders to achieve shared goals
+ Pragmatic with a can-do mentality and a growth mindset
+ Well-organized and effective time manager, methodical in approach
**Education & Experience**
+ Minimum of 5 years of experience in digital paid media campaigns
+ Experience of Blockchain/Web3
**To Apply**
Use the link at the bottom of this page to apply. Make sure you are using the latest version of your browser.
**Diversity Inclusion & Customer Service Statement**
TeamPeople, a division of System One, is an organization dedicated to providing superior customer service. Outstanding customer service encompasses everything from performing the technical, creative and operational aspects of our jobs to the best of our ability, to going the extra mile to assist our customers and colleagues in any way. TeamPeople not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
We respect, value and celebrate the unique attributes, characteristics and perspectives that make each person who they are. We also believe that bringing diverse individuals together allows us to collectively and more effectively address the issues that face our customers. It is our aim, therefore, that our partners, strategies and investments reflect these core values. TeamPeople is dedicated to providing superior customer service and is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
**Global HQ**
6402 Arlington Blvd, Suite 1020
Falls Church, VA 22042
Account Manager Sr - Public Sector
Lansing, MI jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Responsible for sales account development within the Public Sector organization, with an established geographic territory for a complex suite of services and robust product sets to drive sales, increase brand awareness, and grow a specific territory.
**Location**
This position allows you to work from home in Colorado.
Requires at least 50% or more of time conducting sales activities outside of the office.
**The Main Responsibilities**
Essential Duties:
+ Responsible for developing sales in the designated target market(s) by identifying new sales opportunities with prospective enterprise customers headquartered in the region by cold calling, premise visits, networking, lead generation, proposal submission, and customer appointments.
+ After winning new business, manages customer relationships in order to gain strategic positioning with decision makers, retain existing revenue and obtain additional business.
+ Develop and implement sales plans that provide clearly defined strategies, tactics and timeframes to maximize revenue. Take ownership of the geographic territory designated by management.
+ Continually learn and develop knowledge of new technologies and selling points including enhancing expertise in the company's products and solutions.
+ Utilize Siebel & Salesforce.com to provide accurate and detailed weekly forecast funnel of identified and proposed opportunities in order to meet or exceed sales quota requirements.
**What We Look For in a Candidate**
Basic Qualifications:
+ 5+ years of Industry Public Sector sales experience.
Knowledge, Skills or Abilities:
+ Proven experience in solution selling IP, data, and voice network services.
+ Proven experience in hunting, prospecting, and new account development.
+ Experience with Salesforce.com preferred.
+ Demonstrated strong communication, written, and formal presentation skills as well as ability in selling to the close.
+ Self-motivated, pro-active, results-oriented professional with an ability to work with minimum direction.
+ Proficient in MS office products: Outlook, Word, Excel, and PowerPoint.
+ Attention to detail with good organizational capabilities.
+ Ability to prioritize with good time management skills.
+ Requires at least 50% or more of time conducting sales activities outside of the office.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$79,191 - $105,578 in these states: CO
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-LC3
\#LI-Remote
Requisition #: 340411
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Linux Unix Systems Administrator
Lansing, MI jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
As the Linux/Unix Systems Administrator, you will be responsible for managing and maintaining the Voice Core Engineering and Test Teams' Linux and Unix-based systems. Your primary focus will be on ensuring the stability, security, and performance of these systems to support the Team. You'll provide technical expertise in Linux/Unix systems administration, Oracle SQL and PostgreSQL database management, scripting automation, and system performance optimization. A strong emphasis is placed on cloud-readiness and infrastructure configuration to support scalable services. Undertakes multiple highly complex Voice Core Engineering and Test projects and may require coordination across multiple business units. Understands that projects have defined timelines and missed dates impact performance.
Voice Core Engineering and Test Team contributes to the overall strategic engineering and test vision, analyzes test requirements, provides test solutions, and supports deployment into production as needed for assigned projects.
**Location**
This position is Work From Home from any US-based location.
**US Citizenship or Permanent Residency/Green Card is required for consideration.**
**The Main Responsibilities**
**Admin Responsibilities:**
**System Management:** Install, configure, and maintain Linux/Unix servers and related hardware. Ensure systems are running efficiently and securely.
**Database Management:** Expertise in Oracle SQL and PostgreSQL database management including the ability to analyze database performance and provide recommendations to improve database performance.
**Automation and Scripting:** Develop and maintain scripts to automate routine tasks and improve system efficiency. Utilize tools such as shell scripting, Python, or Ansible for automation.
**Troubleshooting and Support:** Provide technical support and troubleshooting for Linux/Unix systems and applications. Resolve system-related issues and work with other IT teams to address complex problems.
**Team Responsibilities:**
As you integrate into the Team, you will begin to learn and participate in these team responsibilities:
+ Virtualization and cloud computing solutions
+ Implementation of innovative technologies, processes, and tools within voice environments
+ Deploy and support voice technologies in large-scale network environments
+ Application of network security, server operating systems, virtualization, and open-source platforms
+ Manage voice test platforms, ensuring robust simulation and validation environments
+ Develop comprehensive test plans to assess system scalability, performance, redundancy, and maintainability
+ Collaborate on long-term voice platform and service strategy
+ Analyze complex test data and functional outcomes to drive quality assurance in diverse, real-world conditions
**What We Look For in a Candidate**
**Education:**
+ Bachelor's degree in Engineering, Computer Science, or a related technical discipline (or equivalent combination of education and experience)
**Experience:**
+ 5+ years of Linux/Unix experience in a large-scale enterprise environment. Solid grasp of Linux/Unix system administration and performance optimization
+ Strong foundation in automation scripting (e.g., Python, Shell, Perl) for performance tuning and system
+ In-depth knowledge of Oracle SQL and PostgreSQL database management
+ Cloud computing solutions such as public providers AWS, Google Cloud and Microsoft Azure, as well as private environments like VMWare
+ Skilled in troubleshooting and proactive problem resolution across diverse environments
+ Capable of managing multiple concurrent projects with shifting priorities
+ Highly professional, detail-oriented, and self-motivated with the flexibility to work nights, weekends, or non-standard shifts to meet critical deadlines.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
**Location Based Pay Ranges:**
**$103,711 - $138,281 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.**
**$108,896 - $145,195 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.**
**$114,082 - $152,109 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA.**
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-JS1
Requisition #: 340705
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Accounts Payable Analyst (Detroit-Hybrid)
Detroit, MI jobs
The Accounts Payable Analyst position serves as a key resource with primary responsibilities for all duties related to Accounts Payable for the Enterprise. Contacts include various customers including employees, agents, vendors and policyholders of the Enterprise. Duties may include invoice and accounting analysis, account reconciliation, payment transaction processing, check and cash management research and balancing, and employee expense reimbursement review.
Prepares financial information and reviews for accuracy and completeness.
Performs detailed analysis when necessary.
Other deliverables may include account reconciliations, impact studies, audit findings, budgets and business cases.
Assists with the preparation of various financial or regulatory reports and/or statements for management and/or parties external to BCBSM (e.g., auditors, customers, providers, BCBSA, FEP, OFIS, etc).
Prepares financial reporting for a division, customer or segment that may include linking financial information from various sources to provide meaningful financial reports or to assure appropriate data reconciliation.
Financial data may include financial statements detail, corporate, division and cost center BPR information, cost allocation information, general ledger transaction activity, settlement activity, membership, billing and revenue activity.
May process financial transactions including journal entries, invoices, cost allocations, etc. Assists with drafting of policies and develops desk level procedures for the department to help assure clarity in department practices and adequate internal controls.
Interfaces with various departments, management and individuals' external to BCBSM. Responds to adhoc requests and inquiries.
Performs other assignments, duties or functions as assigned by management.
Qualifications
Bachelor's degree in accounting, Finance or related field required.
Two (2) to four (4) years' experience in related field.
Strong analytical, organizational and problem-solving skills.
Good verbal and written communication skills.
Ability to work under general supervision in an environment where there are certain deadlines.
Proficient in current industry standard PC applications and systems (e.g., Excel, Word, etc.).
Working knowledge of Oracle general ledger and mainframe systems.
General knowledge of Generally Accepted Accounting Principles (GAAP).
Other related skills and/or abilities may be required to perform this job.
Departmental Preferences
Accounts payable experience, purchase orders, 3-way matching
Knowledge of general accounting methods including journal entries, general ledge accounts and cost center structures
Knowledge of 1099 reporting
Proficient with Excel
Strong staff training and leadership abilities
Ability to manage multiple priorities and meet established deadlines
Excellent organizational skills and ability to prioritize work in fast-paced environment.
Effective oral and written communication skills
Effective analytical and problem-solving skills
Good 10-key data entry skills
Maintain confidentiality of information processed
All qualified applicants will receive consideration for employment without regard to, among other grounds, race, color, religion, sex, national origin, sexual orientation, age, gender identity, protected veteran status or status as an individual with a disability.
Auto-ApplyCampus Minister - Detroit
Dearborn Heights, MI jobs
Job Description
Introducing IFI, and why you want to be a Detroit Campus Minister with us:
International Friendships, Inc. is a Christian non profit, whose mission is to extend life-changing hospitality and friendship to international college students. We do this by offering services, such as airport pickups, holiday hosting, temporary housing, conversation partnerships, and social events and trips.
Expected work schedule for the Detroit Campus Minister:
Full- or part-time, flexible schedule
Occasional evenings and/or weekends for specific ministry needs
Annual conferences such as the IFI Staff Retreat
Pay structure for a Detroit Campus Minister:
Requires the development of a ministry partner team which supplies the necessary prayer and financial support to cover salary, benefits, and ministry expenses
Training is provided to develop a team of ministry partners
Pay range is typically between $25,709 and $80,000 after the period of support development, based on experience and other factors
Detroit Campus Minister Benefits:
Paid vacation, sick, holidays, and more (once eligible)
Health benefits (medical, dental, and vision) for eligible staff
Flexible hours and work-from-home availability
Work for a growing Christian organization
Staff care team to support mental, social, and spiritual wellness
Responsibilities:
We have openings available at Oakland University located in Rochester Hills, Michigan and Wayne State University located in Detroit, Michigan. Wayne State University has over 1,000 international students, many of which are from India and Saudi Arabia. Oakland University (OU) has hundreds of international students. They typically live in apartments near campus as they pursue PhD and master degrees. With students from India, Saudi Arabia, China and many other countries, the international student population is diverse, dedicated to their studies, and often enjoy connecting with local friends. This position is part of the Detroit ministry team and requires the candidate to live near the campus on which they will be serving.
Responsibilities:
As a Detroit Campus Minister, you will:
Encourage spiritual growth among international students, scholars, and their families through building relationships and hosting cultural events and Bible discussions.
Connect with student associations and mobilize volunteers to serve on a campus ministry team.
Pursue creative strategies for sharing God's love and develop culture-specific outreach initiatives.
Qualifications needed of a Detroit Campus Minister, including Spiritual Characteristics
Adherence to IFI's statement of faith, core values, and policies
Faithful in evangelism and hospitality to international students as well as discipling believers to do the same
Well organized, takes initiative, able to work independently or collaboratively
Flexible and adaptable
Proficient with technology necessary to the ministry, including Microsoft Office and Google applications
Education/Experience Preferred for a Detroit Campus Minister:
Minimum of a Bachelor Degree
Minimum of one-year involvement in campus ministry or completion of IFI ISEED Program
International Friendships, Inc. (IFI) is a faith-based organization. Therefore, only those willing to adhere to IFI's statement of faith, core values, and policies will be reviewed for this open position. International Friendships, Inc. is otherwise an equal opportunity employer.
Job Posted by ApplicantPro
Medical Director Hospice
Flint, MI jobs
Job DescriptionBenefits:
Competitive salary
We are seeking a Hospice Medical Director to provide clinical leadership, oversee hospice patient care, and ensure compliance with regulatory standards. This role is key in supporting our interdisciplinary team and advancing our mission.
Key Responsibilities:
Certify and recertify hospice eligibility and provide medical oversight.
Collaborate with attending physicians and care teams to ensure high-quality, patient-centered care.
Develop and implement clinical policies and best practices.
Support staff education in pain management, symptom control, and hospice philosophy.
Participate in quality improvement initiatives.
Qualifications:
MD or DO, with current MI medical license.
Board certification in Hospice & Palliative Medicine (or eligibility preferred).
Experience in hospice, palliative care, geriatrics, or related field.
Excellent communication and leadership skills.
Benefits:
Competitive pay and benefits package
CME allowance & malpractice coverage
Supportive, mission-driven team
Flexible work from home options available.
Lab Services Procedure & Training Document Developer
Michigan jobs
Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?
Join us-Where your Career is a Force for Good!
Job Description:
Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.
When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.
Where Your Career is a Force for Good!
WHAT YOU NEED TO KNOW:
As part of the Lab Services Centralized Process Design Team, this role will lead the analysis, design, development, and enhancement of business processes to support the implementation of a new Blood Management System. We are seeking a change leader with a forward-thinking mindset-someone who thrives on challenging projects and can work independently or collaboratively to deliver innovative solutions.
The ideal candidate is a self-starter with expertise in Immunohematology Reference Laboratories (IRLs) and/or Human Leukocyte Antigen (HLA) laboratory systems and processes. This individual will play a critical role in shaping future workflows, driving process improvements, and ensuring compliance with regulatory standards while leveraging technology and automation.
This is a remote role that will sit anywhere in the United States.
Term-Limited position 18 -24 months. Position is funded by Biomedical IT Modernization Project.
Summary
WHERE YOUR CAREER IS A FORCE FOR GOOD (
Key Responsibilities & Knowledge Areas):
Lead Task analysis activities (aka process improvements and gap analyses between current processes and the desired to-be state), design new complex Lab Services (IRL and HLA) processes and procedures for Lab Services execution staff, and lead transition planning.
Develop written procedures and training documentation for Lab Staff including collaborating with training development vendor, CGS
Develop User Validation plans and lead UV events (as required).
Support the business unit process re-engineering plans.
Support implementation activities
Patient Services:
Support clinical laboratories performing blood grouping, typing, tissue testing, and cross-matching for transfusions.
Provide direct patient care services aligned with clinical practice and under the direction of a medical director.
Specialized Testing:
Conduct compatibility testing for organ and bone marrow transplants.
Diagnose and manage HLA-related diseases.
Quality & Compliance:
Ensure patient and donor samples are uniquely identified and tracked throughout testing.
Document test results in compliance with regulatory requirements.
Perform tests and interpret results using approved, licensed kits per applicable regulations.
Technology & Process Management:
Select, design, validate, and maintain automated systems to support testing functions.
Develop and maintain procedures that uphold accuracy and regulatory standards.
Process Improvement & Innovation
Evaluate application and process changes objectively, using a lean engineering approach to drive future-focused improvements.
Identify opportunities for efficiency and innovation without institutional bias.
WHAT YOU NEED TO SUCCEED (Qualifications):
Education
Bachelor's degree in Medical Technology, Science, Business, Engineering, or a related field (required).
Six Sigma certification highly desired.
Experience
Minimum 7 years of related experience or an equivalent combination of education and related biomedical experience.
Experience working in an agile environment, with iterative review and documentation updates.
Proven ability to manage tasks across cross-functional teams and departments.
Prior experience working in a 100% remote environment, collaborating effectively via Teams and SharePoint.
Technical Skills
Proficient in Teams sites and SharePoint using shared files (not local storage).
Highly skilled in MS Word (templates), PowerPoint, Visio, and related tools.
Strong problem-solving and analytical skills, including experience working with and analyzing large data sets.
Communication & Leadership
Excellent verbal and written communication skills; able to convey changes clearly to diverse audiences.
Ability to work under stringent deadlines and adapt to evolving priorities.
Additional Requirements
Available to travel for user validation events during the project (typically 5-7 business days per event).
Ability to work East Coast hours as needed.
Preferred Skills & Tools
Familiarity with Instructional Design Development (IDD) format and SmartSolve (a plus).
Will receive training in System 3 (Quality) as a Process Design Specialist for Procedure and Training Documentation Development.
Pay Information:
The salary range for this position is $110,000-120,000/year
This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.
Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.
This role is not eligible for relocation assistance
BENEFITS FOR YOU:
As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:
Medical, Dental Vision plans
Health Spending Accounts & Flexible Spending Accounts
PTO: Starting at 15 days a year; based on type of job and tenure
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays
401K with up to 6% match
Paid Family Leave
Employee Assistance
Disability and Insurance: Short + Long Term
Service Awards and recognition
Apply now! Joining our team will provide you with the opportunity to
make your career a force for good!
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.
To view the EEOC Summary of Rights, click here: Summary of Rights
Auto-ApplySenior Lead Architect - Golang
Lansing, MI jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
Provide technical direction in the creation, delivery, and integration of multiple complex software solutions, primarily related to the Fabric Port access ecosystem solutions. May translate business requirements into specific designs and/or participate in the design, evaluation, and selection of IT solutions for software for a specific business process. Establish the current and future use of practice, metrics, and methodologies to determine current and future solutions. Explore and evaluate new and approved technologies. Consult on the application of existing and new, approved technologies to develop solutions. Ensure the process of creation and delivery of design and solution in accordance with the architectural direction. Create reference diagrams, documentation, topologies, and proof of concepts.
**Location**
This role is designated as a fully remote position within the United States.
**The Main Responsibilities**
+ Design and guide ecosystem solutions: FP-Remote-GUI, FP-Adapt-Aggregator. Design and guide environment and CI/CD for ecosystem solutions and vendor EMS
+ Ability to effectively manage and deliver multiple projects to operational stability and champion of the methodology by demonstrating ownership of all aspects of the software development lifecycle
+ Support & ownership of all areas under their responsibility, consistently show the ability to mentor others in the production of all artifacts. Able to influence the work of others to drive medium & large projects to successful completion through effective project management, customer interaction, and IT coordination
+ Able to effectively estimate the time it will take for themselves and others to perform tasks and are able to influence the team's work to be completed within those timeframes
+ Ability to mentor others in the business processes implemented in the team's applications to provide resolution to support problems. Effectively categorize support problems and respond with the appropriate level of urgency
+ Hands-on with coding practices on multiple applications preferably multiple functional areas using various technologies. Ability to architect solutions for the business problem which may be beyond their own applications and to scale applications to meet the agreed-upon business SLAs.
+ Collaborate and influence execution and operations team members to make the projects a success from inception to delivery and provide input to stakeholders and project managers for effective capacity planning
**What We Look For in a Candidate**
**Required Qualifications:**
+ Bachelor's or Master's degree or equivalent experience
+ 10+ years of relevant experience across one or more of the following areas:
+ Software development/design; Go, Java, Node.js, Python
+ Systems and environment engineering and design
+ Cloud Environment design and integration: AWS, GCP, Azure, Oracle
+ Network engineering and network automation
+ Experience with asynchronous programming and distributed systems design
+ Experience with continuous integration and delivery practices
+ Experience with zero-downtime deployment methods
+ OpenAPI implementation experience
**Preferred Qualifications:**
+ Experience with streaming technologies and protocols (e.g. Pulsar, Kafka, Kinesis).
+ Experience with Digital Twin
+ Experience with AI, AI Agents, and AI Integration into software design
+ Knowledge of SDN and NFV technologies.
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$129,639 - $172,852 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$136,121 - $181,494 in these states: CO HI MI MN NC NH NV OR RI
$142,603 - $190,137 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (****************************************************
Bonus Structure
\#LI-VK1
\#LI-Remote
Requisition #: 340348
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Housing Stability Coordinator
Troy, MI jobs
Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents.
Community Housing Network is building thriving communities and overcoming homelessness and housing instability
through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion.
Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full-time employees enjoy a rich package of benefits including:
Health Insurance
Dental
Vision
Health Care and Dependent Care Flexible Spending
401k
Life Insurance
Long Term Disability Insurance
Voluntary Products: Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident
Generous Vacation and Medical Leave Time
Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain's Cool Place to Work.
Housing Stability Coordinator
Department: Programs
Reports to: Housing Stability Supervisor
Employment Status Classification: Full-Time Salary; Exempt
Summary:
The Housing Stability Coordinator is responsible for providing strength based, housing case management while engaging in compassionate and empowering problem-solving conversations with program participants, community partners, and team members to encourage housing stability. The coordinator will actively participate in the coordinated entry system as well as the larger service network as needed. The coordinator will also contribute to outcomes and continuous quality improvement at the agency and Continuum of Care level.
Essential Functions:
Meet program participants to complete required paperwork and conduct a full assessment for the applicable grant funding and resources.
Provide housing case management services following Critical Time Intervention and Housing First models using a strength-based, person-centered approach.
Develop individualized housing stability plans in collaboration with the participant receiving services.
Explore long term affordable housing opportunities for program participants.
Conduct monthly home visits with housed program participants to review housing goals, continued eligibility, and exit planning.
Document all case notes within the Homeless Management Information System per grant and agency requirements.
Explore, identify, and link program participants to community resources related to their unique household needs.
Participate in community-based activities when appropriate, representing Community Housing Network at community forums, workgroups, and events as requested. Some activities may include evening and weekend hours.
Continue to refine skills and stay abreast of best practices and program changes through additional training and community events.
Navigate participant general and emergency support as needed.
Qualifications and Skills:
Experience in case management or related field preferred.
Strong communication skills, both verbal and written, with experience interacting effectively with vulnerable populations (i.e., people experiencing homelessness, domestic violence, at-risk of homelessness, and those who have a mental or physical health disability).
Lived experience; or Bachelor's degree in social work or human services related field; or two years of human service-related experience and/or training, or equivalent combination of education and services.
Demonstrated ability to work independently and collaboratively in a fast-paced environment.
Working knowledge of the Coordinated Entry System and other community resources and services related to housing and supports is essential.
Must possess proficient computer skills, and be well organized, proactive, and self-directed. Must also be attentive to details and multitask in a fast-paced environment.
Valid driver's license and personal automobile coverage limits minimum: Bodily Injury $100,000 each person, $300,000 each occurrence Property Damage $100,000 each occurrence.
Agency Expectations:
Commitment to confidentiality, integrity, and adherence to organizational values.
Adhere to agency policies and procedures.
Demonstrate exceptional communication and organizational skills.
Maintain a positive and respectful attitude.
Demonstrate flexible and efficient time management and ability to prioritize workload.
Consistently report to work on time and prepared to perform duties of position.
Have a strong work ethic that equally prioritizes the needs of participants and the needs of the organization.
Proactively and effectively communicate the knowledge gained from education/trainings/conferences to others in the organization through the use of presentations, emails, and conversations.
Execute all duties within the framework of Housing First and trauma-informed care principles.
Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness.
Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve.
Travel:
Travel required within the communities served.
CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position.
Work Environment and Physical Demands:
This position includes field-work, in-office work and remote work (from home office).
The primary function of this job requires travelling to community partner locations, shelters, community spaces, program participant homes, and meeting program participants in the field.
While performing the functions of this job, the position is both sedentary and at times requires the ability to be active including standing, walking in the outside elements, in and out of vehicle bending, lifting and/or arranging files and office products and supplies and may require employee to periodically stand on a short step stool to access files.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Senior Contract Acquisition Manager
Lansing, MI jobs
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
At Lumen, the Senior Contract Acquisition Manager is responsible for quoting, executing, processing and delivering 3rd Party Fiber and Conduit Agreements related to the Company's fiber-optic network across North America. They are responsible for managing numerous negotiations simultaneously as well as tracking and reporting on various metrics related to the delivery of these services. They must be familiar with executing Non-Disclosure Agreements (NDAs), Master Service Agreements (MSAs) and service orders, as well as understand fiber testing, delivery and acceptance, per industry standards. A Senior Contract Acquisition Manager has the expertise to provide process knowledge to the company as needed as well as mentoring, training, and providing direction to other contract acquisition managers.
**Location**
This is a work from home position within the U.S.
**The Main Responsibilities**
+ Receives, interprets and clarifies requests from various internal organizations regarding 3 rd party fiber and/or conduit needs
+ Requests quotes from vendors for the assets identified. Negotiates rates, when applicable.
+ Tracks, follows up, and escalates (as necessary) for the receipt of these quotes
+ Communicates vendor quote information via internal systems
+ Upon project approval, executes necessary service orders with the selected vendor for quoted assets
+ Coordinates with vendors and internal groups to confirm that assets delivered meet or exceed Lumen quality standards
+ Reports on work step data for metric and performance tracking
+ Prepares and presents reports and summaries of 3 rd party fiber/conduit acquisition activities and issues to management and clients
**What We Look For in a Candidate**
**Required**
+ Understanding of OSP construction and fiber splicing
+ Strong contract negotiation and management skills
+ Proficient with Microsoft Office (Outlook, Excel, PowerPoint, etc.)
+ Solid multi-tasking skills with abilities to coordinate across multiple departments
+ Must be able to work independently and collaboratively in a fast-paced and dynamic environment
+ 6+ years of relevant experience
+ Bachelor's degree in Management, Engineering, Finance or related field (combination of education and experience is acceptable)
**Preferred**
+ Experience in Outside Plant design, maintenance and/or construction or optical network design and deployment
+ Additional experience in business management, financial management or legal
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors
**Location Based Pay Ranges:**
$82,969 - $110,625 in these states: AL, AR, AZ, FL, GA, IA, ID, IN, KS, KY, LA, ME, MO, MS, MT, ND, NE, NM, OH, OK, PA, SC, SD, TN, UT, VT, WI, WV, and WY.
$87,117 - $116,156 in these states: CO, HI, MI, MN, NC, NH, NV, OR, and RI.
$91,266 - $121,688 in these states: AK, CA, CT, DC, DE, IL, MA, MD, NJ, NY, TX, VA, and WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
**Learn more about Lumen's:**
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
\#LI-PB1
Requisition #: 340519
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Substance Abuse Professional (Clinical Analyst - SUD) HYBRID
Troy, MI jobs
Job Description
The Substance Abuse Professional (Clinical Analyst - SUD) guides clinical services delivery and implements OCHN's strategic vision and plan with the respective Providers within the Service Network, including initiatives and projects that advance service recipient involvement, quality outcomes, performance improvement, cost analyses and contract compliance.
Essential Functions
Provides clinical content expertise and guidance to the SUD Network Providers for the development and improvement of service initiatives, projects, and programs. This includes research, service recipient and community input, management report analysis, etc.
Writes policies and protocols for service provision.
Provides clinical guidance to contractors related to audit findings and corrective action plans.
Participates in provider case conferences, and provides clinical guidance related to contract requirements.
Develops Best Practice / Evidence-Based Practice models of service, and makes recommendations for implementation of the Practices, including protocol and policy development as well as fidelity guidelines.
Creates system change through implementation of the principles and practices of Recovery, Self-Determination, Trauma-Informed Systems, Person-/ Family Centered Planning, Peer-delivered services, and Evidenced-based or Best Practices, including the evaluation of outcomes and service recipient satisfaction. Collaborates with the OCHN UM Team to develop and implement SUD Utilization Management guidelines, policies, practices, and outcomes; analyze utilization data; make recommendations for improvements; and provide training / education, as needed.
Analyzes system data, identifies trends, monitors usage of services within populations served, provide written reports. Provides recommendations for improvement plans.
Takes a leadership role in the effectiveness of clinical activities, identifies improvement actions, as necessary, and makes recommendations as appropriate.
Coordinates the identification, development, and implementation of needed training within the designated population group to ensure that SUD Service organizations/staff have the necessary skills to provide quality services and outcomes.
Participates in meetings, workgroups, and committees with other OCHN Teams, such as involvement in Access, Quality Management, or benefits coordination initiatives, etc.
Actively participates in the development of contracts, as well as the evaluating of performance for contract continuation, including outcome measures, business practices, quality indicators, grievance, and Recipient Rights trends, etc.
Participate in the resolution of systems issues identified by Customer Service staff and other members of the OCHN or SUD Team, including communicating relevant information, analyzing data / trends, and making recommendations, arranging provider education / training, and ensuring development and evaluation of improvement plans.
Participates in the resolution of Provider issues / complaints, including involvement in the Dispute Resolution process and Appeals process, if needed.
Implements identified initiatives and projects via participation in local, state, and federal collaborative activities.
Conducts annual audits for contracted providers to ensure contract compliance and quality service delivery.
Conducts clinical reviews to assess quality service delivery and provide feedback to providers on practice improvement. Conducts Sentinel Event clinical reviews, as requested, per the Sentinel Event policy.
Performs other duties as assigned.
Job Requirements and Qualifications
Education:
Master's degree in mental health field with a full unrestricted license.
Preferred Training Requirements (licenses, programs, or certificates):
State of Michigan licenses, certification and / or registrations as Psychologist (LLP, LP), Social Worker (LMSW), Counselor (LPC), or Marriage and Family Therapist (LMFT).
For Substance Use Disorder Services: Certification from the Michigan Certification board for Addiction Professionals (MCBAP): CAADC or CADC, or active Development Plan.
Experience Requirements:
Minimum of 2 years relevant experience in providing services to Individual's with Substance Use Disorders, adults with Mental Illness, Children with Serious Emotional Disturbance or adults and/or children with Intellectual / Developmental Disabilities. Preference for experience in providing clinical services in the public sector.
Preference for experience in human services administration, contract management, or related area in the public sector.
Job Specific Competencies/Skills:
Working knowledge of the Michigan Department of Licensing and Regulatory Affairs (LARA) SUD Administrative Rules.
Working knowledge of the Michigan Mental Health Code.
Working knowledge of Michigan Medicaid rules and regulations.
Familiarity with Michigan Certification Board for Addiction Professionals (MCBAP) certification standards and processes.
Demonstrated experience in quality assurance, quality monitoring and report writing.
Demonstrated experience in the preparation and monitoring of budgets.
Minimum of 1 year of experience developing quality initiatives, data collection, data analysis including Dashboards.
For children's services - Demonstrated understanding of family systems approaches and commitment to serving children within their family and community.
Ability to build positive relationships with contractors and community partners.
Ability to create system change through implementation of Best Practice / Evidence-Based practices including fidelity monitoring.
Understanding of utilization management.
Knowledge of Health Care Systems desired
Knowledge of OCHN Substance Use Disorder and Core Provider Agencies and services
Knowledge of the current version of DSM and ASAM criteria.
Demonstrated effective interpersonal skills.
Demonstrated ability to work effectively in a team environment.
Demonstrated effective negotiation skills.
Demonstrated effective written and oral communication skills.
Demonstrated effective computer skills with Word, Excel, database, and other relevant software programs.
Oakland Community Health Network's Core Competencies:
Interacting with others in a way that gives them confidence in one's intentions and those of the organization; demonstrating loyalty to the organization and its mission and values; maintaining social, ethical, and organizational norms; firmly adhering to codes of conduct and ethical principles. (Integrity/Building Trust)
Making customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships, recognizing that the ultimate customer is the person served. (Customer Focus)
Actively identifying new areas for learning; regularly creating and taking advantage of learning opportunities; using newly gained knowledge and skill on the job and learning through their application. (Continuous Learning)
Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence in addition to consciously adopting organizational standards of excellence. (Work Standards)
Clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message. (Communication)
Additional Information
(Travel required, physical requirements, etc.):
Must have available means of transportation to and from OCHN and for required offsite meetings or site visits.
Must be available for meetings and events which may occur outside of standard office hours.
Work performed primarily in an office environment.
Hybrid (onsite/remote) work schedule available.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
OCHN is committed to building a diverse team and fostering an inclusive and equitable culture. We are proud to be an equal opportunity employer that embraces and encourages our employees' differences. This includes (but is not limited to) ability, age, color, family type, gender expression and identity, individual expression, medical conditions, national origin, pregnancy, race, religion, sexual orientation, veteran status, and all other diverse and wonderful characteristics.
Executive Support Specialist
Troy, MI jobs
Community Housing Network (CHN) is a nonprofit organization committed to providing homes for people in need through proven strategies of homeless prevention, housing assistance, affordable housing development, community education, advocacy, and referrals. Since 2001, CHN has served as the leading housing resource nonprofit organization in southeast Michigan and serves thousands of families and individuals annually who are facing homelessness, people with disabilities, low-income households, and other vulnerable Michigan residents.
Community Housing Network is building thriving communities and overcoming homelessness and housing instability
through a work environment dedicated to empowering a work/life balance success through our Core Values: Inclusion, Integrity, Innovation and Passion.
Community Housing Network provides excellent employment opportunities with competitive salaries and a comprehensive benefit package. All full-time employees enjoy a rich package of benefits including:
Health Insurance
Dental
Vision
Health Care and Dependent Care Flexible Spending
401k
Life Insurance
Long Term Disability Insurance
Voluntary Products: Short Term Disability Insurance, Life Insurance, Pet Insurance, Hospital Indemnity, Critical Illness, Accident
Generous Vacation and Medical Leave Time
Community Housing Network is an equal-opportunity employer recognized by the Detroit Free Press as a Top 100 Workplace and honored as a Crain's Cool Place to Work.
Executive Support Specialist
Department: Operations
Reports to: Administrative Operations Supervisor
Employment Status Classification: Part-Time Hourly; Non-Exempt (28 hours per week)
Hourly Rate: $20.00 - $24.00 per hour
Summary:
Under the direction of the Administrative Operations Supervisor, the Executive Support Specialist provides dynamic, high-level administrative support to the executive team and board of directors. This role is essential to ensuring smooth daily operations by managing complex schedules, coordinating meetings and events, preparing correspondence and reports, and facilitating clear, timely communication across departments and leadership levels. The ideal candidate thrives in a fast-paced environment, is highly organized, and attention to detail to every task.
Essential Functions:
Executive Support:
Manage complex calendars, schedule meetings, and coordinate travel for five executives.
Prepare meeting agendas, take minutes, transcribe notes, and follow up on action items.
Assist with confidential correspondence and project tracking.
Support executives with data entry, research, and decision-making tasks.
Create and maintain a secure, technology-forward filing system for the executive team that protects sensitive information and aligns with organizational privacy policies.
Coordinate conferences, travel, and related logistics across the organization, ensuring all details are managed efficiently and accurately.
Board Coordination:
Coordinate board meeting schedules in alignment with executive calendars.
Prepare and set up meeting rooms with necessary materials, equipment, and technology.
Attend board and subcommittee meetings to take detailed minutes and transcribe them into formal documents.
Prepare and distribute board agendas, minutes, and resolutions.
Create and track post-meeting action items to ensure timely follow-through.
Maintain organized records of board materials and resolutions in accordance with retention policies.
Manage and update the board's SharePoint intranet site, ensuring accessibility and version control.
Collaborate with internal departments to gather documentation and updates for board review.
Ensure all administrative aspects of board operations are executed with professionalism and precision.
Administrative Operations:
Handle filing, copying, scanning, and document management.
Set up and organize meeting rooms with necessary materials and technology.
Prepare monthly expense reports and manage executive mail.
Coordinate internal meetings and assist with organizational events.
Qualifications and Skills:
Proven experience in executive-level administrative support.
Strong organizational and time management skills.
Excellent written and verbal communication abilities.
Ability to work independently and collaboratively across departments.
Effectively prioritize and manage multiple tasks in a fast-paced environment, exercising independent judgment and seeking guidance when needed.
Proactive and forward-thinking, with strong analytical skills to anticipate needs, solve problems, and inform decision-making.
High attention to detail in composing, reviewing, and proofreading materials, establishing priorities, and meeting deadlines.
Build and maintain collaborative relationships with staff, executives, and external partners.
Proficiency in Microsoft 365 applications (Word, Copilot, Excel, PowerPoint, Outlook, Teams, SharePoint) and ability to leverage technology to streamline workflow and improve efficiency.
Reliable transportation, possession of a valid driver's license, and maintenance of automobile insurance coverage that meets organization coverage limit requirements. (Bodily Injury $100,000 each person and $300,000 each occurrence and Property Damage of $100,000 each occurrence).
Agency Expectations:
Commitment to confidentiality, integrity, and adherence to organizational values.
Adhere to agency policies and procedures.
Demonstrate exceptional communication and organizational skills.
Maintain a positive and respectful attitude.
Demonstrate flexible and efficient time management and ability to prioritize workload.
Consistently report to work on time and prepared to perform duties of position.
Proactively and effectively communicate the knowledge gained from education/trainings/conferences to others in the organization through the use of presentations, emails, and conversations.
Execute all duties within the framework of Housing First and trauma-informed care principles.
Prioritize cultural understanding, respect, resilience, adaptability, conflict resolution, and resourcefulness.
Upholds organizations core values of integrity, inclusion, innovation, passion and vision within our organization and the people we serve.
Travel:
Travel required within the communities served.
CHN reserves the right to require a motor vehicle record check with respect to any employee where driving is an essential function of the position.
Work Environment and Physical Demands:
Primarily in the office with the occasional opportunity to work from home.
To work from home, the candidate must have a designated space that allows for privacy.
This position is primarily sedentary, but may occasionally require standing, walking, bending, or lifting to set up conference rooms, trainings, or managing office tasks.
May be required to work beyond standard business hours to meet organizational needs and for meetings or events.
Disclaimer:
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
Auto-ApplyDeputy Director
Lansing, MI jobs
Job Title: Deputy Director Position Type: Full Time Program: Children's Home Job Classification: Exempt Children's Home Min. Wage / Salary: $80-85k Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Reports to: Children's Home Director
Job Summary
At Catholic Charities of Ingham, Eaton, and Clinton Counties, every team member plays a vital role in supporting vulnerable youth with compassion, structure, and dignity. As the Assistant Director of the Children's Home, you will help lead the day-to-day operations of a trauma-informed, highly structured residential program serving youth with complex behavioral and emotional needs. This role focuses on oversight of the direct care team, staffing coordination, regulatory compliance, and ongoing support to ensure safe, consistent, and quality care.
Key Responsibilities Staff Leadership & Supervision
Provide direct supervision and support to Unit Supervisors and Youth Advocates, ensuring high performance, adherence to program expectations, and trauma-informed engagement with youth
Participate in staff hiring, onboarding, coaching, and performance management
Maintain a consistent presence across shifts and units to provide leadership, support crisis response, and reinforce a positive team culture
Staffing & Scheduling
Oversee the development and maintenance of staff schedules to ensure required coverage ratios are met at all times
Coordinate with Unit Supervisors to manage call-offs, shift coverage, and scheduling adjustments in real-time
Monitor staffing patterns for compliance with licensing and contractual requirements
Operations & Compliance
Assist the Children's Home Director with daily program operations, including licensing compliance, safety standards and documentation oversight
Participate in emergency response planning and the leadership on-call rotation
Support implementation and accountability of agency policies, Safety-Care techniques, and the ARC framework
Youth Safety & Support
Support de-escalation efforts and physical management responses when needed, following Safety-Care standards
Participate in incident debriefings, behavior plan development, and safety planning with the clinical and administrative teams
Monitor program climate and youth routines, intervening when necessary to maintain structure and safety
Collaboration & Communication
Serve as a liaison between the direct care team and program leadership, facilitating communication and coordination across shifts
Attend internal meetings, audits, and community partner visits as assigned
Provide regular updates to the Children's Home Director and contribute to strategic planning and quality improvement
Other duties as assigned
Qualifications Education
Bachelor's degree in Social Work, Psychology, Health Care Administration, or a related field preferred
Experience
Minimum of 5 years of experience managing social service programs, or a bachelor's degree and at least 2 years in a program leadership role
Strong proficiency with electronic medical record (EMR) systems, data management tools and other technology platforms used in program operations
Experience in residential or Child Caring Institution settings licensed by Michigan Department of Health and Human Services preferred but not required
Familiarity with Michigan Department of Health and Human Services licensing rules, trauma-informed care and youth behavior management required
Personal Attributes Anticipated
Mission-Driven: Demonstrates a deep commitment to the mission and values of Catholic Charities of Ingham, Eaton, and Clinton Counties, and incorporates them into daily work
Collaborative Team Player: Thrives in a team environment, contributing positively and working effectively with others to achieve shared goals
Solution-Oriented Problem Solver: Proactively identifies challenges and develops practical, innovative solutions to address them
Culturally Sensitive: Demonstrates awareness and respect for the cultural diversity of both colleagues and clients, fostering an inclusive and supportive environment
Integrity: Upholds a strong moral character, consistently doing what is right, and responsibly using time and resources to serve the organization's mission
Work Environment & Physical Demands
This position is on-site and may not be eligible for remote work
Attendance at occasional meetings or events outside regular business hours is required
The role involves working with sensitive or potentially traumatic information and direct interaction with individuals or families in crisis
Physical requirements include frequent use of hands for handling objects, tools, or controls; talking, bending, squatting, twisting, climbing, kneeling, reaching, and occasionally lifting or carrying up to 30 pounds
Vision requirements include close-up work, distance vision, and the ability to adjust focus
The work environment may involve varying degrees of physical discomfort and occasional loud noise
Occasional driving, potentially with Clients, during the workday may be needed for operational purposes
Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions
Comments: This job description is intended to outline the essential functions, general supplementary tasks, and key requirements for successful performance in this role. It is not an exhaustive list of all duties, responsibilities, or qualifications associated with the position. Additional tasks may be assigned, and management reserves the right to modify duties as needed.
Foster Care Specialist
Southfield, MI jobs
Join Our Mission: Foster Care Specialist
Are you a passionate social service professional ready to make a meaningful difference in the lives of children, teens, and families in our community? Spectrum Child and Family Services is seeking a dedicated
Foster Care Specialist to build and lead effective teams of professional case managers.
This is more than a job; it's an opportunity to empower and strengthen families, helping them become stable, self-sufficient, and capable. We support a vulnerable population, including children and teens who have been neglected, abused, abandoned, are medically fragile, have multiple disabilities, are dual-diagnosed, or are behaviorally and/or emotionally impaired. If you are a great communicator committed to excellence and team success, we want you to join our team.
Why Join Spectrum Child and Family Services?
We appreciate our committed staff and provide a supportive environment where you can develop your career and make a significant impact.
Competitive Compensation: Earn a $1,000 Signing Bonus after 90 days.
Flexible Schedule: Enjoy a Partially Remote Schedule .
Comprehensive Benefits: We provide a robust benefits package, including:
Health Insurance (BCN Medical, Dental, Vision)
403(b) with employer match
$25,000 Life Insurance and Short-term Disability
Paid Time Off
Twelve Paid Holidays (including Juneteenth )
Professional Development: We are committed to your success, offering Paid Training , including specialized Child Welfare Training Institute training , and Advancement Opportunities .
What You'll Bring
To excel in this role and help us achieve our mission, you will need:
Required Education: A Bachelor's Degree in social work or a related field of study.
Experience (Preferred): A minimum of two years of case management experience is preferred.
Knowledge: A firm understanding of DHHS licensing requirements .
Readiness: The ability to complete the background screening process .
If you're ready to utilize your professional skills to strengthen families and empower the youth in our community, apply today!
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