Expert Software Engineer (Remote)
Raleigh, NC Jobs
Job Description
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.
Veradigm ProviderVeradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients' out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy.Our healthcare provider solutions help practices to:
Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements
Improve practice financial performance and take advantage of the benefits of health information technology innovations
Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions
Get patients all their specialty medications faster and more easily
Position DescriptionVeradigm is hiring an Expert Software Engineer, passionate about creating life-saving technology for doctors and patients. Our data exchange and reporting platform is composed of a sophisticated network of interconnected services, advanced web applications, and state-of-the-art data storage solutions. You will take on the challenge of solving complex technical problems to deliver reliable, secure, and vital clinical data to our customers.You will:
Work with stakeholders to ensure the solution meets business needs
Write correct, well-factored code that is testable, maintainable and demonstrates best practices.
Work in an agile team environment and participate in grooming, standups, and planning sessions
Support and troubleshoot production issues when necessary, assist operations teams
Own application components from inception, through design and development, to deployment and operations.
Responsibilities
Architect complex application workflows across multiple services, messaging platforms and data stores.
Write unit tests and functional tests that cover all your code.
Author SQL Server database schemas and stored procedures.
Author extract-transform-load to move data into SQL Server (future).
Author Snowflake database schemas and stored procedures (future).
Author Azure Data Factory and/or Azure Databricks to extract-transform-load to move data into Snowflake (future).
Write stories to define, estimate and track your team's work.
Measure, find and fix performance and security issues.
Advocate for the right tools for the task at hand.
Review code and provide feedback to improve code quality.
Demonstrate and evangelize best practices for coding and team processes.
Job Requirements
Bachelor's degree in computer science, Software Engineering, or a related field.
Proven experience in developing and maintaining complex, scalable systems using Microsoft Azure and on-premises.
Strong proficiency in C#, SQL Server queries tuning and construction.
Strong understanding of common Relational Database Designs (i.e. OLTP, Data Warehouse)
In-depth understanding of Azure services, features, and architecture, with hands-on experience in utilizing Azure technologies (such as Terraform) in real-world projects.
Strong problem-solving skills and ability to tackle complex technical challenges.
Familiarity with healthcare systems, clinical data standards, and HIPAA compliance is a plus.
Excellent communication and teamwork skills to collaborate effectively with cross-functional teams.
Experience
7+ years (unless specified) of experience working with all of the following:
C#
NET Core Web API
2+years Angular
Relational database development
2+years Data Warehouse experience (e.g. Redshift, Snowflake, Netezza, etc)
Distributed version control
Continuous integration
1+ years of experience doing cloud development (Azure, AWS, etc.)
2+ years of experience Git/Github source control
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.
Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!
Board Certified Behavior Analyst (BCBA) - Relocation Assistance Provided
Monroe, NC Jobs
*Up to $10,000 relocation assistance available!* *Rediscover the joy in your BCBA role with Lighthouse Autism Center!* Are you feeling like something is missing in your current BCBA position? At Lighthouse, you can say goodbye to the stress of administrative overload and hello to a role where you're empowered to focus on making a difference in the lives of your learners. Let us help reignite your passion and bring the balance and fulfillment you've been seeking! Lighthouse prioritizes our clinicians' satisfaction because we know that a happy, supported team delivers the best outcomes for our learners! With unparalleled support, realistic expectations, ongoing training, and a collaborative environment, LAC is here to help you thrive as a BCBA. Our Monroe team is excited to welcome a passionate BCBA to contribute to the success of our learners!
*Why join us? *LAC believes in ongoing progression in the field of ABA and stays on top of the latest research and clinical techniques to ensure our BCBAs are continuously improving their skillsets. We emphasize the importance of individualized, comprehensive treatment packages, and accomplish this through our collaborative approach. In addition to our BCBAs, our team consists of dually certified SLP-BCBAs, SLPs, and OTs that contribute to the success of our learners. Our state-of-the-art centers allow for endless programming opportunities, from naturalistic teaching through play, to daily living skills, to transition-readiness skills!
*What sets LAC apart from the rest?*
* Support for your hard-earned certification: Enjoy free CE opportunities, an annual CE stipend, and paid recertification + licensure fees
* Extra rewards for doing what you love: Earn robust, monthly bonuses for completing your day-to-day tasks
* Work-life flexibility: Take advantage of work-from-home days for added convenience
* We've got you covered: Company-dedicated funds for learner reinforcers, center materials, and staff appreciation
* Peace of mind: Comprehensive liability insurance so you can focus on making an impact
* Flexibility when you need it: Flexible schedules allow for appointments, family events, and life's unexpected moments
*LAC is proud to offer benefits that support your health, financial well-being, and work-life balance:*
* Heath, vision, and dental coverage starting day 1 - HSA & FSA options available
* Generous time off structure - 3 weeks accrued in your first year
* 401K eligibility after 30 days of employment with up to 4% employer match
* Short and long-term disability
* 8 paid holidays
* Paid parental leave
* Employee Assistance Program
* Annual performance review + salary increase
*What to expect in the role:*
* Overseeing a caseload of learners by creating, monitoring, and continuously evaluating individualized treatment and behavior intervention goals/plans, making modifications as needed
* Establishing and maintaining rapport with parent(s)/caregiver(s) for each learner on caseload and conducting monthly parent/caregiver trainings in the center, home, or community
* Conducting initial and ongoing assessments for new learners as needed and completing corresponding insurance documents
* Strategizing and communicating with other members of the clinical team for overall center management
Join a team that's as dedicated to your success as you are to your learners. At Lighthouse Autism Center, we'll support and provide the opportunities you need to grow while making a lasting impact on those we serve!
Requirements:
* Master's Degree encompassing behavior analytic content
* Active Board Certified Behavior Analyst (BCBA) credential
* Eligible to provide supervision of Registered Behavior Technicians (RBT)
Job Type: Full-time
Pay: $85,000.00 - $100,000.00 per year
Benefits:
* 401(k)
* 401(k) matching
* Continuing education credits
* Dental insurance
* Flexible schedule
* Health insurance
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Professional development assistance
* Referral program
* Relocation assistance
* Retirement plan
* Tuition reimbursement
* Vision insurance
Compensation Package:
* Bonus opportunities
Schedule:
* Monday to Friday
* No nights
* No weekends
Work Location: In person
Psychiatric Nurse Practitioner (PMHNP) - Remote
Carolina Beach, NC Jobs
Job Description
Why We're Here: At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.
Overview
Our Nurse Practitioner (NP) plays a critical role in assessing patients' mental and physical health based on symptoms and complaints. They collaborate with an interdisciplinary team to develop, implement, and evaluate treatment plans, which may include conducting individual psychotherapy, diagnosing psychiatric disorders, and prescribing medications. NPs also order diagnostic tests, monitor patients’ medication use and side effects, and educate patients and families about mental health conditions and treatment options. They must maintain accurate documentation in the electronic health record (EHR) while adhering to HIPAA, state regulations, and national standards of care.
Salary
The salary range for this position is $125,000 - $135,000.
Responsibilities
Treatment Planning & Implementation: 75%
Collaborate with interdisciplinary team members to develop, implement, or evaluate treatment plans.
Conduct individual psychotherapy for those with chronic or acute mental disorders.
Prescribe psychotropic medications, including controlled substances, and educate patients on medication risks, benefits, and side effects.
Monitor patients’ medication usage, side effects, and results.
Evaluate patients’ behavior and response to treatment to assess the effectiveness of interventions.
Educate patients and family members about mental health conditions, treatment plans, and medications.
Work effectively with difficult patients, verbally deescalating when necessary.
Compliance & Documentation: 15%
Document patients’ medical and psychological histories, physical assessments, diagnoses, treatment plans, prescriptions, and outcomes.
Complete all patient visits and accurate documentation in the EHR.
Practice in compliance with HIPAA, 42 CFR Part 2, national standards of care, and internal policies.
Use recommended references and consult with the Clinical Director/Medical Director as needed for clinical guidance.
Patient Assessment & Diagnosis: 10%
Assess patients’ mental and physical status based on presenting symptoms and complaints.
Diagnose psychiatric disorders and mental health conditions.
Distinguish between physiologically- and psychologically-based disorders and diagnose appropriately.
Order appropriate diagnostic testing such as EKGs, lab work, and other forms of testing as needed.
Qualifications
2 years experience practicing as a Nurse Practitioner
Currently holds a Board-certified Psychiatric Mental Health Nurse Practitioner license (PMHNP)
Experience in Addiction and Mental Health
Open to obtaining additional state licensures
Motivational Interviewing experience
Willingness to work in partnership with the client to achieve goals
Experience working with adults in need of general mental health and/or severe mental illness (SMI) treatment
Knowledge of mental health diagnoses and/or substance abuse dual-diagnoses.
Treatment planning
Ability to conduct and utilize comprehensive assessments
Timely and quality documentation; experience with EHRs
Adaptable to technology including telehealth software; comfortable with video communication
Awareness of and compliance with HIPAA and 42 CFR Part 2
Eligibility to work in the United States. We are not able to provide or assist with visas or attaining work eligibility
Preferred Skills
Spanish-speaking, proficiency in other languages a plus
Previous telehealth experience
Previous experience within the Community Mental Health sector
What We Offer
Brave Health provides its employees a comprehensive benefits package that includes:
W2, Full-time salaried position
Monday - Friday schedule; No on-call or weekend shifts
Health, Dental, Vision Insurance benefits
Vacation, Holiday and Sick time
Close collaboration and community with peers and supervisors
Liability insurance is provided
Annual stipend for growth & education opportunities
Additional compensation offered to providers that are fluent in Spanish
Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.
Compensation Range: $125K - $135K
Service Solutions Executive
Charlotte, NC Jobs
PartsSource is the leading technology and software platform for managing mission-critical healthcare equipment. Trusted by over 5,000 US hospitals and 15,000 clinical sites, PartsSource empowers providers and service organizations to maximize clinical availability for patient care and automates the procurement of parts, services and training through a unique digital experience.
PartsSource team members are deeply committed to our mission of Ensuring Healthcare is Always On , which is foundational to our success and growth. Our vibrant culture is built upon aligned values, shared ownership, mutual respect, and a passion for collaborating to solve complex customer problems.
Job Summary
With a $3 Billion Enterprise Market opportunity, we are investing in building our team. We are currently looking to expand our Specialty Service Sales team by bringing on a mission-driven, ambitious, accomplished and growth-minded seasoned sales professional. As a Service Solutions Executive, you are front and center at driving profitable growth for PartsSource and expanding market share for our PRO Service Offerings. Your primary responsibility is to prospect, develop and close new business opportunities to meet quarterly goals while ensure success in growing and retain our customer base for your territory.
What You'll Do:
Utilizing your entrepreneurial mindset and deep expertise in healthcare operations, technology, and service delivery will directly impact how we transform the healthcare industry.
Value- Driven Business Development
Design and lead multivendor service sales strategy including; opportunity creation/identification, customer engagement, sales process navigation, solution architecture, and financial negotiation.
Develop and grow long-term relationships with all key stakeholders (Clinical and HTM) and decision makers (Executive level, Supply Chain, Clinical and Finance) across the customer organization.
Conduct needs assessments to understand clients' medical equipment service requirements and challenges.
Articulate the value proposition of our multi-vendor medical equipment services to clients through effective presentations and demonstrations. Customize service offerings to align with clients' specific needs and operational requirements.
Foster continuous education for the customer related to PS multivendor service offerings.
Internal and Cross Functional Collaboration
Partner with Partssource PRO Parts team members to coordinate enterprise strategies delivering on the overall value creation roadmap for customers.
Collaborate with internal teams including pricing, marketing, legal, and finance adhering to the deal desk process to attain deal approvals, contract Ts&Cs, and RFP responses.
Liaise with technical and service delivery teams to ensure seamless execution of service contracts.
Communicate client requirements and expectations to internal stakeholders.
Excellent organizational skills with capacity to manage cross functional initiatives.
Business Orientations and Operational Rigor
Leverage our sales process to realize consistent results across customer engagements including management of assigned region, account management, call management, and opportunity management.
Own assigned region's sales forecast including close dates, buying process, stakeholder management, budgeting, reporting, etc
Maintain accurate and up-to-date records of sales activities, opportunities, and client interactions using CRM tools.
Prepare accurate and competitive service proposals and presentations based on client discussions and requirements.
How You'll Do It:
Bias for Action: You have constant momentum, harnessing energy to hunt out new opportunities
Effective Communication: Active listening and ability to communicate with various audiences to elicit emotion and action. Able to synthesize complex issues and communicate with clarity.
Results Driven: Innate nature to win. Self-motivated to consistently meet/exceed goals while staying focused on overall achievement of desired outcomes.
Strategic Mindset: Think about the future and stay aware of market trends to lead customers to the right solution for their needs.
Sales Cycle Management: From Prospecting to Closing and everything in between. You run the process from end-to-end; actively involving internal and external stakeholders.
Contract Guru: Demonstrated success in negotiating and closing complex contracts.
Relationship Management: Ability to develop strong customer relationships, navigate customer organizational complexity, and showcase differentiated value for influencers, buyers, and users while leveraging cross-functional internal partners to support the selling process.
Industry Insider: Comprehensive understanding of healthcare HTM, Supply Chain, Finance, and Radiology
Market Intelligence: Stay informed about industry trends, competitors, and emerging technologies in the medical equipment service sector.
What You'll Bring:
10 years of successful experience in a healthcare service sales, consulting sales, strategic account sales or similar field.
Strong knowledge of healthcare operations, regulations, and industry trends.
Demonstrated ability to develop and execute strategic plans and initiatives.
Familiarity with healthcare technology solutions, including service selling and multivendor solutions.
Previous experience managing large key accounts linked to Healthcare industry, whether direct hospitals or business groups linked to healthcare facilities
Bachelor's degree in healthcare administration, Business Administration, or a related field required (Master's degree preferred).
Willing and able to travel 50% or more as required.
What's in it for you:
A competitive compensation package that focuses on rewarding near-term performance and creating long-term wealth with equity in the company.
A supportive company culture that provides the tools and guidance to guide you toward success.
Various training and development opportunities are available at your discretion.
Ability to work remotely, while traveling approximately 30% of your time to meet with clients.
Benefits & Perks
Competitive compensation package with salary, incentives, company ownership/equity, and comprehensive benefits (401k match, health, college debt reduction, and more!)
Career and professional development through training, coaching and new experiences.
Hybrid culture with new & beautiful workspaces that balance flexibility, collaboration, and productivity.
Inclusive and diverse community of passionate professionals learning and growing together.
Interested?
We'd love to hear from you! Submit your resume and an optional cover letter explaining why you'd be a great fit.
About PartsSource
Since 2001, PartsSource has evolved into the leading technology and software platform for managing mission-critical equipment, serving over half of the U.S. hospital infrastructure. Our digital systems modernize and automate the procurement of parts, services, technical support, and training for HTM professionals to efficiently and effectively maintain their mission-critical equipment.
In 2021, Bain Capital invested in the platform, further accelerating our growth and long-term impact within the healthcare industry.
Read more about us here:
PartsSource Named to Newsweek's List of the Top 200 America's Most Loved Workplaces for 2024
PartsSource Named One of the Top 100 Healthcare Technology Companies of 2023
WSJ: Bain Capital Private Equity Scoops Up PartsSource
PartsSource President and CEO Philip Settimi Named to Top 50 Healthcare Technology CEO List
PartsSource values diversity and is committed to Equal Employment Opportunity, ensuring decisions are made regardless of race, gender, disability, or background. We welcome applicants from all walks of life and are dedicated to providing an accessible hiring process for everyone.
Legal authorization to work in the U.S. is required.
Expert Backend Engineer (Remote)
Raleigh, NC Jobs
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.
Veradigm Provider
Veradigm offers provider practices a suite of easy-to-use healthcare provider solutions that help streamline clinical and financial workflows. We then deliver actionable insights to drive improved outcomes, reduce patients' out-of-pocket costs, and enhance patient understanding of their disease state and medication therapy.
Our healthcare provider solutions help practices to:
Reduce the administrative burden associated with ever-changing regulatory and reimbursement requirements
Improve practice financial performance and take advantage of the benefits of health information technology innovations
Enhance patient satisfaction by reducing high costs and long wait times common to many prescriptions
Get patients all their specialty medications faster and more easily
Overview
Practice Fusion is hiring a talented backend developer, passionate about creating life-saving technology for doctors and patients. Our cloud-based EHR is an ambitious Services Oriented Architecture hosted in AWS and written primarily in .NET, utilizing WebApi and WCF with a combination of ASP.NET and ASP.NET Core. You will take on the challenge of solving complex technical problems to deliver vital, reliable product features to our customers.
Architect and lead development of technical solutions that are secure, robust, performant, and scalable.
Employ technical and thought leadership to drive products from inception to release.
Work with stakeholders to ensure the solution meets business needs.
Write correct, well-factored code that is testable and maintainable, and that demonstrates best practices.
Balance engineering costs of development, testing, deployment complexity, and run-time cost, to deliver optimum value for the business and customers.
Responsibilities
Architect complex application workflows across multiple services, messaging platforms, and data stores.
Develop and test WebApi and WCF services that provide business logic, access a variety of data storage technologies, and interact through messaging, REST, and SOAP patterns.
Write unit tests and functional tests that cover all of your code.
Author SQL Server database schemas and stored procedures.
Write and groom stories to define, estimate, and track your team's work.
Act as rotating scrum master to help your team stay on course.
Measure, find, and fix performance and security issues.
Advocate for the right tools for the task at hand.
Review code and provide feedback to improve code quality.
Demonstrate and evangelize best practices for coding and team processes.
Qualifications
Academic and Professional Qualifications:
BSCS or related discipline
Experience:
- 8+ yrs C#/.NET experience.
- 3+ yrs in each of the following:
NET WebApi, WCF, REST
Relational database development
Version control and continuous integration
Being a leader in agile teams, enabling them to deliver secure, scalable solutions
Designing solutions using architecture patterns (caching, type-ahead, retry policies, queuing, etc.)
- 2+ yrs in one or more of the following:
Cloud development (AWS, Azure, etc.)
Document storage technologies (AWS S3, MongoDB, etc.)
Messaging systems (AWS SQS, ActiveMQ, etc.)
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.
Thank you for reviewing this Veradigm opportunity. Does this look like a great match for your skill set? If so, scroll on down and tell us more about yourself!
National Sales Manager
Raleigh, NC Jobs
Job Details Must Reside In The Greater Philadelphia Are or - Raleigh, NC Fully Remote Full Time Bachelor's Degree Up to 40% Standard Business Hours ManagementDescription
Tosoh Bioscience LLC is a major supplier of chromatography products to the pharmaceutical, biotechnology, and chemical industries. Our product line includes:TSKgel , TOYOPEARL , and Ca++Pure-HA bulk media, TSKgel U/HPLC columns, process development products, dedicated systems for GPC analysis, and the LenS3™ MALS detector. We have optimal solutions for biological research, drug discovery, medicinal chemistry, agriculture, manufacturing, or other industrial applications.
Summary
The National Sales Manager will guide the team of Territory Managers in North America. This involves providing input on staffing and expense needs, developing and presenting necessary sales training, monitoring and reviewing individual and team performance, and engaging in Company goals. This manager will also generate revenue by soliciting and obtaining orders and developing accounts for the company's product lines. This could involve the identification of new sales accounts and opportunities as well as developing current accounts. This role also includes travelling with the team when necessary to drive key opportunities at accounts, with occasional presence at trade shows and conferences.
Reporting Responsibilities
The National Sales Manager reports to the Global Sales Manager. This position has supervisory responsibilities.
Major Duties and Responsibilities
Lead the team to meet or exceed national sales targets and objectives.
Help create, manage, and review the sales and profitability plan, expense plan, and sales funnel for each Territory Manager.
Establish and oversee reporting of key sales metrics.
Ensure that the sales process works smoothly from lead generation and qualification through purchasing to post-sales support.
Complete and maintain accurate sales forecasts, industry data, and reports as requested by Manager.
Coordinate with supply chain team to maintain forecasts and address supply constraints.
Make regular customer visits and calls with territory managers to help progress opportunities and identify areas of improvement.
Hold regular sales team meetings to encourage collaboration and cross territory promotion.
Coach team members during sales presentations, discussions, and negotiations with customers to increase their success rate.
Responsible for sales improvement initiatives.
Develop creative solutions and implement technology, tools, and communications to keep commercial team motivated.
Generate revenue through account and order development, directly or as a temporary back-up for a Territory Manager.
Maintain regular and reliable attendance.
Uphold and adhere to the Tosoh Bioscience culture and guiding principles.
Other duties as assigned.
Education
Bachelor's degree in chemistry, biology, biochemistry, chemical engineering, or related field.
Skills and Qualifications
5+ years working in a field sales organization
2+ years of Sales Management experience
1+ years of capital equipment experience
A working knowledge of chromatography and the biopharmaceutical industry.
Experience with contact management, email, spreadsheet, and word processing software.
Strong understanding of the basic concepts involved in a sales process.
Self-motivated and self-disciplined to execute the major duties and responsibilities of the position.
Poses the ability to identify, establish, and maintain strong relationships with potential customers including scientists, senior management, and purchasing groups.
Fluent English verbal and written communication skills.
Excellent presentation skills.
The ability to interact with colleagues and customers from multiple disciplines at all levels.
The ability to get along with others and succeed in a team environment.
Must possess a valid driver's license with a good driving record.
Able to travel domestically up to 30% annually
Physical Requirements
The physical demands of this job are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to travel domestically, by both auto and air, up to 30% of the work year.
Ability to speak clearly over the telephone so that others can understand.
Ability to visit and move around at customer sites.
Tosoh Bioscience LLC is an Equal Opportunity Employer M/F/Disabled/Veterans
Open Rank Professor - Center for Remote Patient and Participant Monitoring
Winston-Salem, NC Jobs
What You'll Do:
The Center for Remote Patient and Participant Monitoring and the WFUSM provide a unique opportunity for conducting research at scale through our evolving integrated healthcare system, which is currently caring for more than seven million patients in Illinois, Georgia, Alabama, Wisconsin, and the Carolinas. The WFUSM has a long established and ongoing tradition of excellence in basic and clinical research involving remote patient and participant monitoring, including more than $20 million in annual extramural research support, with recent success in securing over $30 million in additional COVID-related funding. Remote monitoring activities range from home serology testing during the COVID pandemic, to the use of devices to monitor physical movement and activity, arrhythmia, glucose, mental health, and sleep, among others. Augmenting these activities is the strong affiliation with the Center for Healthcare Innovation, Center for Artificial Intelligence Research, and Department of Biomedical Engineering, all centrally located on the medical school campus. Moreover, the recent combination of Wake Forest Baptist Health and Atrium Health has ushered in a phase of unprecedented growth and evolution that will involve the recruitment of over 40 new research-intensive faculty, which includes a strong commitment to growth in the emerging field of remote patient and participant monitoring and will further bolster our commitment to the Academic Learning Health System. This recruitment activity, coupled with an evolving integrated healthcare system, will support a broad program of clinical, translational and population research and is an ideal footprint for accelerating research growth and innovation. The use of digital technology to improve health inequities will be considered an important area of focus and a determinant in the consideration of candidates.
What You'll Need:
Investigators, holding a PhD and/or MD, with a current rank of Assistant, Associate, or Full Professor, who have national/international academic stature, a strong track record of extramural funding, and a research portfolio that includes digital and mobile health applications will be considered. The successful candidate will have opportunities for primary and secondary academic appointments in a diverse set of highly successful clinical, basic science, and population health departments, depending on their background and expertise. Please include as attachments to your application a statement describing your research program, CV (including funding history), cover letter, and contact information for at least 3 professional references. Applications will be reviewed on a rolling basis until the positions are filled. For pre-submission inquiries, please contact Thavone Khounthikoumane at ***********************.
Where You'll Live:
The WFUSM is located in beautiful Winston-Salem, North Carolina, which features a moderate climate with all four seasons and housing costs more than 32% below the national average. Residents enjoy a vibrant restaurant scene, a wide variety of indoor and outdoor recreational opportunities, strong public/private schools, enthusiastic support for the arts, and close proximity to the Appalachian Mountains and Atlantic Coast beaches.
ACTT - Team Therapist
Burlington, NC Jobs
** SIGN-ON BONUS $1,500K ** Are you looking for a workplace that values your well-being and supports your family life? Look no further! At Children's Hope Alliance, we believe in creating a supportive and inclusive environment for all our employees. Here are some of the fantastic family-friendly perks we offer:
Parental Leave: We understand the importance of family time. Our generous parental leave policy ensures you can cherish those precious moments with your new addition.
Military Reserve Pay: We proudly support our employees who serve in the military reserves.
Bereavement Leave: In times of loss, we stand by our employees. Our bereavement leave policy provides the time you need to grieve and be with your loved ones.
Work-Life Balance: We believe in a healthy work-life balance. With flexible working hours and remote work options, we help you manage your professional and personal life effectively.
Birthday PTO: Celebrate your special day with a day off on us! Enjoy your birthday with family and friends, making memories that last a lifetime. Apply today and take the first step towards a fulfilling career with us!
Our Parent Company Mission
Hope, Health and Healing for Generations.
Summary
This position supports the new and innovative Child Focused Assertive Community Treatment Team. Child ACTT is a team-based multi-disciplinary approach to serving kids in their homes, kinship placements, foster homes, or may begin during a transition from a more restrictive residential setting or hospitalization. Child ACTT is primarily community based, however some flexible office based work will be required. This is an exciting new service in North Carolina, with the goal of helping children with severe emotional disturbances stay in their home environments successfully.
Principal Duties and Responsibilities
Specific duties and responsibilities:
Clinical Duties
Provide individual, family, and group therapy to clients using clinical models and modalities approved by the agency and the service definition for children and adults who are being referred to mental health and substance abuse services.
Conduct Comprehensive Clinical Assessments, Person Centered Treatment Plan Meetings, Screening Tools, comprehensive crisis plans, and all clinical documentation duties as required.
Participate in daily/weekly client staffings, team meetings and trainings, and work cohesively with other members of the ACTT team to insure the most appropriate and highest quality care is given to the children and families served.
Provide support and training to clients and staff related to behavioral strategies and interventions through the use of evidenced-based models.
Coordinate care for client / families as needed.
Participate in 24/7 on-call crisis response.
Core Competency: Analytical Skills
Therapist demonstrates an ability to review, interpret, and include client assessments in case conceptualization of treatment plan. Includes internal and external CCA's, PCPs, Medical Evaluations, and Psychological Testing.
How will competency be measured? At hire review of staff member's first client admission for evidence that inclusion of collateral information is included in client assessment, progress notes, and treatment plan. Annual review of 5 client records for evidence that inclusion of collateral information is included in client assessment, progress notes, and treatment plan.
Administrative Duties
Complete documentation required including progress notes, treatment plans, service authorization requests, and clinical intakes, routine surveys/assessments, and other required clinical documentation when applicable. Submit clinical assessments, clinical addendums, internal transfer documentation, clinical conference notes, and client discharge paperwork within designated time frames set by the agency protocols.
Utilize EHR to track client engagement; and to interactively document and communicate with the treatment team
Assist with care coordination needs for client and family; working with support staff and outside resources as needed.
Miscellaneous Duties
Other duties as assigned by supervisors.
Utilize telehealth, electronic health record, TEAMS, and other electronic resources as needed.
Supervision responsibilities:
Meet supervision requirements to maintain good standing with professional licensure board.
All employees have the following expectations:
Mission: Contribute to and enhance company mission
Organization: Prioritize and plan work responsibilities appropriately
Professional Development: Attend and/or successfully complete all required trainings and meetings
Timeliness and Accuracy: Perform quality work within given deadlines and expectations with or without direct supervision
Professionalism: Comply with all applicable policies, practices, and procedures; report all out-of-compliance and unsafe activities to supervisor; interact professionally with other employees, volunteers, families, children, and the community
Teamwork: Serve effectively as a team contributor on all assignments
Communication: Utilize effective communication skills both verbally and in writing; provide effective feedback and is receptive to feedback
Leadership: Work independently while understanding the necessity for communicating and coordinating work efforts with other appropriate individuals
Cultural Competence: Is sensitive to the cultural, ethnic and religious views of the children and families served, and in community and public contact.
#INSJ
Requirements:
Education and Experience Requirements
The position requires a Master Degree in a Human Service or related field plus one year of experience with a similar population. The position also requires a valid NC licensure LCSW, LMFT or LCMHC and LCAS. Associate level licensed professionals may be considered for this position.
Requires knowledge and the ability to practically implement mental health regulations and clinical services.
Requires effective communication, decision making, analytical, interpersonal, leadership and professionalism skills and abilities.
Must have basic computer and math skills.
Must have a valid North Carolina's Driver's License.
Must submit to and pass pre-employment drug screening, criminal, HCPR and driving checks.
Must submit insurance and registration documentation if utilizing personal car for work related transports.
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel objects, tools, or controls, talk, and hear. The employee is frequently required to reach with hands or arms, stand, walk, climb or balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specifics vision abilities required by this position include close, distance, color, and peripheral vision, depth perception, and the ability to adjust focus.
Physical functions which are considered essential to the satisfactory performance of the job include the following: public speaking, reading, typing, writing, using the telephone, driving. Duties may be performed indoors, outdoors, or in varying home environments.
Acknowledgement
I have read the above job description and understand the position requirements and job responsibilities. I have had the opportunity to ask questions and seek clarification regarding the expectations. I understand that nothing in this or any other document is a contract for employment and that all employees are employed at-will.
Salary expectations:
New employees are generally hired at the midpoint of the posted salary range. However, the exact salary may vary depending on factors such as qualifications, internal equity, and the budget allocated for the role.
Children's Hope Alliance is an Equal Opportunity Employer.
Intake Counselor
Raleigh, NC Jobs
Clinical Outpatient Services Intake Counselor - Full Time Join a supportive team who values Compassion, Excellence, Collaboration, Inclusion, Hope, & Authenticity! As our Intake Counselor on our Clinical Outpatient Services team, you will be responsible for conducting comprehensive clinical assessments for new and returning clients and ensuring required documentation is completed and filed correctly and timely. Comprehensive clinical assessments may be provided at the office location, via telehealth, or at community partner organizations.
This position may be hybrid (work from home and in-office), and may offer flexible schedules based on organizational needs and preferences of employee. This position requires experience in clinical diagnostics and level of care assessment.
Pay
$26.00+ per hour, based on credentials.
Schedule
FT flexible schedule.
Benefits
Being a part of a non-profit behavioral health organization has some unique benefits, along with our incredible health insurance options. Working here at SouthLight, you will be able to make a difference in people's lives every day, and know that you are a part of inspiring positive change in your community.
Full-time employees are eligible for medical benefits the first of the month 30 days after hire date. Options for a standard plan and an HSA plan with a $300 initial contribution and up to a $25 per paycheck match. 10 paid holidays and PTO hours which accrue at a rate of 10 hours per month. After 6 months employees are eligible to enroll in our 401(k) plan which has a 4% match. Company paid life insurance, short and long term disability, in house and paid training opportunities, and additional pay for working holidays.
We are excited to offer an additional benefit of Clinical Supervision Reimbursement. We will provide a monthly reimbursement of up to $200 (full-time) or $100 (part-time) to each associate level clinician electing this benefit for no more than 2 years, or until licensure is completed, whichever is first. Licensures eligible to receive this benefit include LCSWA, LCMHCA, LMFTA, LPA, LCASA, and CADC.
Job Responsibilities of a Clinical Outpatient Services Intake Counselor
* Provide screening, clinical assessment, and treatment recommendations in a professional and engaging manner
* For each client assigned, provide orientation to treatment that includes person centered treatment planning, crisis plans, schedule of services, confidentiality, client rights, consent for services and financial requirements.
* Maintain client records, including NC-TOPPS: submit assessment within 24 hours of service according to MCO/Medicaid guidelines, obtain all required signatures, maintain chart organization, file in a timely manner
* Provide documentation (comprehensive clinical assessments and person centered plans) to the billing office that satisfies reimbursement authorizations according to guidelines and deadlines established by Wake County, Medicaid and third party insurance.
* Participate in clinical supervision and treatment teams as needed
* Participate in urine drug screen collection as needed. Use the results as a therapeutic tool to determine the client's level of care and need for treatment.
* Demonstrates a willingness to provide clinical coverage, including coverage for the First Responder Crisis phone rotation.
* Participate as needed, in the supervision of interns and other tasks as assigned.
Qualifications of a Clinical Outpatient Services Intake Counselor
Education and Experience
* Master's degree in Social Work or related counseling field
* Experience completing comprehensive clinical assessments
* Minimum 1 year clinical experience, community behavioral health preferred
Licensure/Certifications
* Licensed (fully or provisionally) to practice clinically (LCSW,LCAS, LCMHC) - full LCSW preferred!
Knowledge, Skills, and Abilities
* 12 Core Functions
* Familiarity with the DSM-V for diagnostic and treatment purposes.
* Familiarity with levels of care and treatment recommendations
* Working knowledge of systems theory and/or other counseling theories and substance abuse treatment.
* Solid understanding of the symptoms and nature of substance use and mental health conditions
* Excellent interpersonal and communication skills with a wide variety of constituents from diverse backgrounds.
* Excellent organizational skills and attention to detail
* Excellent written communication skills
* Microsoft Office Suite
* Knowledgeable of service definitions
* Knowledgeable of Electronic Medical Records
About SouthLight Healthcare
Tap into your passion at SouthLight Healthcare. Build your career in an environment where your voice, passion and work matters every day. At the core of SouthLight is a commitment to our values, our employees and clients. We strive to be an organization where every colleague can contribute and excel. We are an equal opportunity employer and committed to building a culture that values diversity and inclusion. SouthLight offers competitive opportunities and a robust benefits package.
Founded in 1970, SouthLight Healthcare is one of the area's largest and long-established nonprofit providers of substance use treatment and mental health services. With outpatient and community-based programs, SouthLight provides prevention, education and treatment services in the Triangle and beyond. SouthLight has multiple office locations throughout the Triangle area, serving more than 9,000 clients each year. Services include adult outpatient counseling, Intensive Outpatient Program, Psychiatric Services and Medication Management, Opioid Treatment Program, Court Deferral Program, Peer Support Services, Family Centered Treatment, Community Support Team and a residential treatment program for women and children and more.
We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex. Employment offers are contingent upon a satisfactory pre-employment drug screen. Professional references will be checked and criminal, abuse, driving, and fraud background reports will be obtained. Unsatisfactory results of any of these reports may result in SouthLight withdrawing the offer.
Director of Signature Life Enrichment
Raleigh, NC Jobs
The Director of Life Enrichment at Home Office is a visionary leader and subject matter expert responsible for overseeing and enhancing programming across Kisco's Signature Community portfolio and supporting Kisco's Lifestyle and Balfour communities as needed. This role serves as a pivotal resource for Life Enrichment Directors, providing leadership, guidance, and support to ensure the delivery of innovative and engaging resident experiences.
Rooted in Kisco's Life Enrichment philosophy, the Director champions the nine dimensions of whole-person wellness-Physical Health, Social Connectivity, Purpose, Intellectual Health, Spirituality, Environmental, Cultural, Artistic Expressions, and Nutritional Health. This position plays a strategic role in curating and scaling best practices to promote vibrant, healthy, and enriched lifestyles for residents and associates alike.
With a strong foundation in elevated customer service and Forbes Five-Star standards, this individual develops programming frameworks that prioritize resident satisfaction, associate satisfaction, operational excellence, profitability, and regulatory compliance. Through collaboration with community teams, the National Director of Life Enrichment ensures programs are tailored to meet residents' diverse needs and preferences while fostering engagement, well-being, and community connection.
This a remote position with frequent travel up to 2 weeks each month. Must live, or be willing to relocate, to one of the following major metro areas: Washington, DC; Raleigh, NC; Boston, MA
What will I do every day?
Design, implement, and standardize comprehensive programming that supports the nine dimensions of wellness while maintaining flexibility for community-specific adaptations.
Stay updated with industry trends, best practices, and emerging technologies in both the hospitality and senior living programming and services and apply relevant knowledge to improve our offerings.
Conduct thorough assessments of our current Signature Community Life Enrichment programming to identify areas for improvement, efficiency, and innovation.
Mentor and guide Life Enrichment Program Directors, ensuring they have the tools, training, and resources needed to deliver exceptional resident experiences.
Assist with interviewing, on-boarding, and training new Life Enrichment Directors.
Collaborate with cross-functional teams, including sales, marketing, and other operational team leads and subject matter experts, to ensure seamless integration of Life Enrichment throughout the organization.
Establish and maintain relationships with key industry partners, vendors, and consultants to stay informed about new developments and to leverage external expertise when necessary.
Develop and deliver training programs to enhance the skills and knowledge of associates involved in delivering life enrichment programming.
Conduct regular audits and evaluations to measure performance, identify gaps, and implement corrective actions as needed.
Assist in the development and monitoring of budgets, ensuring cost-effective operations without compromising quality.
Collaborate with the sales and marketing team to develop and implement strategies for promoting and showcasing our Life Enrichment programming to prospective residents and their families.
Create and maintain processes and procedures to support consistency and continuous improvement
Promote open communication with and between the home office and other KSL communities at all levels
What will I need to be successful in this role?
Bachelor's degree in hospitality, senior living, or a related field preferred.
Proven experience of at least 3-5 years in Life Enrichment management, preferably in senior living, luxury hotels, or upscale resorts.
Deep knowledge of the senior living industry, including current trends, challenges, and best practices.
Strong understanding of elevated service standards and their application within a senior living environment.
Exceptional strategic thinking and problem-solving skills with the ability to envision and implement innovative solutions.
Excellent interpersonal and communication skills, with the ability to collaborate effectively across all levels of the organization.
Strong leadership abilities and the capacity to inspire and motivate teams to achieve exceptional results.
Proven track record of successfully managing and delivering multiple projects simultaneously.
Proficiency in MS Office Suite and hospitality management software.
Willingness to travel as required to visit different senior living communities and attend industry conferences.
Communicates effectively in both written and verbal form.
What's in it for me? (Great Question!)
Competitive pay: $120,000-$140,000/Yr Depending on experience
Healthcare Benefits including Vision & Dental
Matching 401k
Rewards and Bonus Opportunities
Continuous Training and Growth Opportunities
What do we do?
We create a great place to live for our residents and a great place to work for our associates. Kisco Senior Living has been a dynamic, award-winning leader in the senior living industry for over 30 years.
All offers of employment are subject to satisfying our pre-employment process which includes: successfully passing a drug screen, TB Test and Background Check
*Kisco Senior Living is an Equal Opportunity Employer
Analytics QA Tester (Remote)
North Carolina Jobs
LOCATION: Remote - This is a home based, virtual position that operates Monday - Friday from 8:30am-5:00pm (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL.
GENERAL STATEMENT OF JOB
The Analytics QA Tester works independently, as well as with developers and business analysts, to test complex software and Business Intelligence solutions. Develop test plans, participate in peer reviews of software solutions (including code reviews), and assist end-users with user acceptance testing. Responsible for automated regression testing. Work closely with other software developers and analysts to understand what the product is meant to do, to identify issues in design and development, and to provide recommendations for improvements. Analyze and understand complex data sources in order to validate developed applications, Business Intelligence solutions, data warehouses, data visualizations, and extract, transform, and load (ETL) procedures. As a member of an agile development team this position will test new features for functionality and user experience.
ESSENTIAL JOB FUNCTIONS
Work with the Analytics Development Team to test applications and Business Intelligence products during the systems development life cycle (SDLC).
Assist end-users in performing user acceptance testing on developed solutions.
Responsible for designing and implementing test plans and test cases based on product specifications.
Perform post-implementation testing of developed solutions.
Document test plans, test cases, and test results.
KNOWLEDGE OF JOB
Integrity and decision-making skills necessary to work with and protect confidential personal health information
Problem solver, with ability to debug complex processes and applications
Analytical and troubleshooting skills
Experience within an agile development process, creating and using automating acceptance tests, automated test framework, de-bugging tools and analyzing stack traces.
Microsoft Team Foundation Server for work item tracking and source code control is preferred
Experience testing web applications, including the ability to use and understand advanced features of web browsers
Experience testing end-user reports, ETL packages, and data visualizations including the ability to test Microsoft T-SQL procedures
Excellent verbal and written communication skills, ability to articulate ideas clearly
Proven ability to meet development commitments and manage expectations
Desire for constant improvement
Ability to work independently and as a strong team player
Ability to work in a fast-paced, deadline driven environment running multiple projects simultaneously
High level of computer literacy with spreadsheets, word processing and database software and business systems (Word, Access, Excel, PowerPoint, MS Project, VISIO and other graphic software).
Extensive development, architecture, and configuration skills in Microsoft SQL Server 2008, 2012, or 2014 including strong SQL development skills (preferably Microsoft T-SQL).
Extensive development, architecture, and configuration skills with the Microsoft .NET framework including development of applications using C# or VB.NET.
EDUCATION & EXPERIENCE REQUIREMENTS
Bachelor's Degree in Computer Science, Information Technology, Engineering, or a related discipline required and 5 years of experience testing highly complex software applications crossing multiple platforms and diverse technologies.
PHYSICAL REQUIREMENTS
Close visual acuity to perform activities such as preparation and analysis of documents; viewing a computer terminal; and extensive reading.
Physical activity in this position includes crouching, reaching, walking, talking, hearing and repetitive motion of hands, wrists and fingers.
Sedentary work with lifting requirements up to 10 pounds, sitting for extended periods of time.
Mental concentration is required in all aspects of work.
RESIDENCY REQUIREMENT: The person in this position must live in NC, SC, GA, TN, VA, MD, or FL.
SALARY: Depending on qualifications & experience of candidate. This position is exempt and is not eligible for overtime compensation.
DEADLINE FOR APPLICATION: Open until filled.
APPLY: Vaya Health accepts online applications in our Career Center, please visit ******************************************
Vaya Health is an equal opportunity employer.
Medical Case Manager II | Charlotte, NC (Some remote)
Charlotte, NC Jobs
Spectrum Healthcare Services, a healthcare recruiting agency, is seeking a Registered Nurse to fill a Medical Case Manager position in Charlotte, NC. Work from home and on the road.
We are seeking an independent Registered Nurse to join our team as a Medical Case Manager. In this role, you will make a meaningful difference in the lives of injured workers and their families by facilitating their recovery journey. You will work collaboratively with patients, their families, medical providers, and our team to ensure optimal care and outcomes. This position combines remote work with significant local travel to meet the needs of your caseload within the Charlotte, NC area.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Comprehensive Case Management:
Provide medical case management through in-person and telephonic communications with patients, physicians, healthcare providers, employers, and other stakeholders.
Treatment Plan Evaluation:
Utilize your medical and nursing expertise to discuss current treatment plans with physicians and explore alternative treatment options when necessary.
Cost-Effective Care Coordination:
Assess treatment plans for appropriateness, medical necessity, and cost-effectiveness, ensuring efficient use of resources.
Care Planning and Implementation:
Develop, implement, and evaluate individualized care plans, monitoring patient progress and adjusting plans as needed.
Interdisciplinary Collaboration:
Attend medical appointments, home visits, and, when appropriate, meetings with attorneys to gather information and support the development of effective long-term care strategies.
Discharge Planning Participation:
Participate in hospital and long-term care facility discharge planning conferences to determine the appropriateness of care and develop effective post-discharge strategies.
Service Coordination:
Negotiate and coordinate the delivery of durable medical equipment and nursing services to meet patient needs.
Travel Requirements:
This role requires regular local travel, approximately 60% of the workweek, to meet with injured workers and healthcare providers. Overnight travel may be required on occasion.
Position Details
Work Setting: Remote and on the road
Job Type: Direct Hire
Shift: Mon-Fri, regular business hours
Weekly Hours: 40
Pay Rate: $64K-$97K
Sales Coordinator - Fully Remote in North Carolina
Charlotte, NC Jobs
div name="main"div class="cl HeadSecondary"h2Job Details/h2/divdiv aria-label="Job Details" class="row" name="local_row"div class="col-md-6 local-tax-col local-ee" id="job DetailsLeftColumn" name="local_left"div class="row form RowStandard" id="Job Location-row" div class="form Line"div aria-label="Job Location" name="Job Location"span aria-label="Job Location" class="" name="level"PCR (ProtoCall Remote) NC - Anywhere, NC/span/div/div/divdiv class="row form RowStandard" id="Remote Type-row" div class="form Line"div aria-label="Remote Type" name="Remote Type"span aria-label="Remote Type" class="" name="level"Fully Remote/span/div/div/divdiv class="row form RowStandard" id="Position Type-row" div class="form Line"div aria-label="Position Type" name="Position Type"span aria-label="Position Type" class="" name="level"Full Time/span/div/div/div/divdiv class="col-md-6 local-tax-col local-client" name="local_right"div class="row form RowStandard" id="Salary Range-row" div class="form Line"div aria-label="Salary Range" name="Salary Range"span aria-label="Salary Range" class="" name="level"$55000.00 - $60000.00 Salary/span/div/div/divdiv class="row form RowStandard" id="Job Category-row" div class="form Line"div aria-label="Job Category" name="Job Category"span aria-label="Job Category" class="" name="level"Sales/span/div/div/div/div/divdiv class="cl HeadSecondary"h2Job Posting Date(s)/h2/divdiv aria-label="Job Posting Date(s)" class="row padding Bottom" name="posting_dates"div class="col-md-6 local-tax-col local-client" name="dates_local_right"div class="row form RowStandard" id="End Date-row" div class="form Line"div aria-label="End Date" name="End Date"span aria-label="End Date" class="" name="level"06/12/2025/span/div/div/div/div/divdiv class="cl HeadSecondary"h2/h2/divdiv aria-label="" class="row" name="description" style="word-wrap: break-word;"div class="row form RowStandard" id="job Desc-row" div class="form Line"span class="fb Text ignore-global-css" name="job Desc"pThe Sales Coordinator is a vital role that ensures the Sales and Customer Success teams at Protocall's Education Vertical operates with optimal efficiency and client focus. This position supports the pre-sale and post-sale processes by joining prospect and current customer calls, maintaining and updating SugarCRM, managing follow-up activities, and facilitating the smooth transition from Sales to Contracting. This role is designed to support the sales needs across the Education Vertical, providing consistent, responsive, and organized operational support to ensure an excellent experience across the buyer journey. It acts as the connective tissue between sales representatives, prospective customers, and operational departments, ensuring accurate, timely, and thoughtful engagement throughout the customer lifecycle./p
pKey Responsibilities:/p
pu Sales Process Support/u/p
pAttend prospect and partner calls to take notes, track action items, and ensure timely follow-up./p
pAssist in preparing and customizing sales presentations, sales decks, and follow-up materials./p
pMaintain accurate and up-to-date records in SugarCRM, including contact information, call notes, opportunity status, and follow-up tasks./p
pu Customer Engagement amp; Follow-Up/u/p
pManage proactive outreach post-call to ensure customers receive timely updates, materials, and next steps./p
pCoordinate follow-up emails, calls, and other outreach nudges in alignment with the sales cycle./p
pTrack and report engagement with follow-up efforts and escalate as needed to sales leadership./p
pu CRM Management/u/p
pEnsure Protocall's CRM, SugarCRM, reflects accurate, complete, and current pipeline data./p
pBuild and run reports as needed to support Sales tracking and performance monitoring./p
pIdentify opportunities to improve CRM usage and automation to enhance workflow efficiency./p
pu Sales to Contracting Handoff/u/p
pEnsure all relevant information, documentation, and internal notes are transferred to the Contracting and Implementation teams./p
pCollaborate with Sales, Customer Success, Contracting, and Implementation to verify customer expectations, product selections, and pricing details are accurately recorded and communicated./p
pMonitor deal progress post-sale and provide administrative support until full handoff is complete./p
/span/div/div/divdiv class="cl HeadSecondary"h2Requirements:/h2/divdiv aria-label="Requirements:" class="row" name="qualifications" style="word-wrap: break-word;"div class="row form RowStandard" id="job Qualifications-row" div class="form Line"span class="fb Text ignore-global-css" name="job Qualifications"ul
li1-3 years of experience in a sales, customer success, or administrative support role./li
li Familiarity with CRM systems; experience with SugarCRM is highly preferred./li
li Strong organizational skills and attention to detail./li
li Excellent written and verbal communication skills./li
li Ability to multitask, prioritize, and thrive in a fast-paced environment./li
li Comfort in attending and supporting client-facing meetings./li
li Collaborative spirit with a proactive, solutions-oriented mindset./li
li Remote-first, with occasional in-person meetings or events as needed./li
li May require availability during standard business hours across time zones./li
/ul
p /p
pstrong ProtoCall Services Inc. is an Equal Opportunity Employer. We believe deeply in diversity of race, gender, sexual orientation, religion, ethnicity, national origin, and all of the other fascinating characteristics that make us different/strong/p
/span/div/div/div/div
Education Specialist, Provider Coding *remote*
Raleigh, NC Jobs
Overview Serves as the subject matter expert and resource for provider coding education, coding staff education, coding related questions, and insurance denials. Responsible for developing a work-plan to conduct financial and other specified audits so that appropriate education can be developed, prioritized, and delivered to providers and coders.
Analyzes and trends data to identify areas of opportunity related to documentation and coding.
Educates providers regarding correct documentation per CMS guidelines to ensure the organization is billing appropriately.
Stays current on coding updates and communicates changes to providers and coders in a timely manner.
Eligible remote states include NC, FL, GA, SC, SD, TN, TX and VA.
Department Description Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County.
With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care.
For more information, visit www.
wakemed.
org.
EOE Licensure Certified Professional Coder Or Certified Coding Specialist- Physician Or Registered Health Information Technician Required Education High School Diploma or Equivalent Required - And Associate's Degree Business Administration Or Nursing Or Healthcare Or Related Field Preferred Experience 5 Years Coding - Physician And/Or Auditing Required
API Process Improvement Analyst II, Insurance
Raleigh, NC Jobs
As the **API Process Improvement Analyst II,** you will spearhead communications with data exchange vendors to improve processes while being accountable to accurately address outstanding issues that require resolution and actionable insights and optimization. In addition, you will facilitate mapping of existing structure to Guardian Standards to ensure a seamless data exchange across systems to meet vendor needs when connections are not compatible with various platforms. Your role also entails identifying and triaging issues and supporting the resolution of all errors related to transferring, loading, and management of integrated data. Mentoring junior team members by sharing expertise and providing guidance is essential. You will also participate in projects with data exchange impacts including vendor changes, customer migrations, and customer add-on requests while setting up and configuring EDI/API connections for different types of data in complex situations.
**You are**
A self-starter who is fueled by collaboration, able to transform conceptual thinking into executable insights who thrives in partnering across the company with software developers and data engineers, and with external benefit administration companies.
**You have**
+ Experience working with API connections (HTTP, REST, Web API, etc.)
+ Experience with API Gateway Apigee, setup API proxies, products, policies, Security and Monitoring a plus
+ Strong computer skills: MS Excel, Postman
+ Working with Benefit Administration platforms is a plus: Plansource, ADP, Hello Flock, Rippling, Paylocity, Employee Navigator
+ Strong ability to manipulate data files to create output in various formats: 834, JSON, CSV
+ Exhibited flexibility in handling multiple tasks, responding rapidly to changing priorities and working within tight deadlines.
+ Excellent communication skills, both oral and written
+ Demonstrated analytical skills
+ Ability to function in a team environment and build strong working relationships
+ Experience working in insurance industry preferred
+ 3+ years of experience with development of data feeds or data exchanges
+ College degree preferred or equivalent professional experience.'
**You will**
+ Assist customers and third-party administrators with the implementation, testing, and support of inbound and outbound API connections.
+ Coordinate and develop implementation strategy with third-party administrators for different API connection types (Plan Level, EOI, Member Eligibility, etc.)
+ Coordinate validation of requirements with third-party administrators
+ Create, write, and review test plans and scripts for User Acceptance Testing with third-party administrators
+ Support third-party administrators, external customers, and internal processing areas by trouble shooting data and processing issues.
+ Act as a liaison between the business community and IT.
+ Supply third-party administrators and/or plan holders plan and data specific requirements based upon Guardian's internal systems and standards.
+ Work with third-party administrators to understand their abilities to pass us data and provide solutions to situations/formats outside of Guardian's standards.
+ Respond to internal and external inquiries regarding connection(s)
+ Service customers to meet their needs. Involves receiving and returning calls in a timely manner and responding promptly to e-mails from both internal and external customers.
+ Handle complex calls requiring research and explanations
+ Attend relevant training, job sharing, mentoring and establishing personal networks.
+ Maintain procedural guidelines.
+ Report system related problems.
+ Actively participate in team meetings.
+ Assist other team members when necessary to meet established deadlines and customer expectations.
Location
+ This is a remote position with preference given to candidates within a commutable distance of a Guardian office.
**Salary Range:**
$57,810.00 - $86,715.00
The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.
**Our Promise**
At Guardian, you'll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.
**Inspire Well-Being**
As part of Guardian's Purpose - to inspire well-being - we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at *********************************************** . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._
**Equal Employment Opportunity**
Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.
**Accommodations**
Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .
**Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.**
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being - mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .
Clinical Reviewer - Remote
Wilmington, NC Jobs
Description & Requirements Maximus is hiring a Clinical Reviewer to support the Illinois SALT program. The Clinical Reviewer is responsible for evaluating assessments and making determinations regarding individuals' needs for additional supports and services.
This is a remote position and follows a schedule of four 10-hour days, Thursday through Sunday.
About the program:
We have contracted with the State of Illinois Department of Healthcare and Family Services (HFS) to manage the assessment process for Preadmission Screening and Resident Review (PASRR) Level I screens and completing Level II Serious Mental Illness (SMI) evaluations for individuals applying to, or residing in, Medicaid-certified nursing facilities. Other services include Follow Up Visits, admissions support for Specialized Mental Health Rehabilitation Facilities (SMHRF) and Supported Living Programs (SLP) settings and Colbert Dementia Review. Continues to expand assessment services in the state.
Why Maximus?
- Work/Life Balance Support - Flexibility tailored to your needs!
- • Competitive Compensation - Bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.
- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.
Essential Duties and Responsibilities:
- Review requests for services including admission, discharges and continued stays for adherence to clinical criteria, state and federal policy, and related requirements.
- Issue approvals, denials or recommendations based on contract requirements.
- Identify need for additional clinical documentation or consultation.
- Complete documentation of activities within contract systems.
- Communicate with providers, individuals and their designees, or state workers as required.
- Performs other related duties as assigned.
Required Skills/Abilities:
- Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs
- Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications
- Ability to collect data, define problems, establish facts, and draw valid conclusions
Minimum Requirements
- Education and licensure requirements are based on program contract requirements and are outlined in job posting
- High School Degree or equivalent required
- Minimum 1 year of clinical experience required
- Master's degree in Social Work, Mental Health, or a related field OR an active and unrestricted Nursing license .
- Minimum 2 years post-graduate work experience in the mental health field
- Minimum 2 years experience conducting mental health assessments
- Outstanding interpersonal and verbal communication skills
- Strong proficiency in written communication, with the ability to produce concise and impactful clinical documentation
- Highly skilled using Microsoft office
Preferred Requirements
- Experience conducting PASRR assessments
Home Office Requirements
- Maximus provides company-issued computer equipment
- Reliable high-speed internet service
- Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity
- Minimum 5 Mpbs upload speeds
- Private and secure workspace
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Minimum Salary
$
27.00
Maximum Salary
$
29.00
Remote Day Part-Time General Radiologist - Greensboro Radiology
Greensboro, NC Jobs
Greensboro Radiology, a Radiology Partners practice has an opening for a Weekends Only General Radiologist. This position will interpret general diagnostic radiology and share a vision for an integrative and collaborative care model with a multi-disciplinary team. We have a commitment to quality and ardently promote and invest in the professional development of our radiologists through quality and leadership programs.
* Saturday-Sunday only schedule
* Remote or Onsite
* 4-hour or 8-hour shifts
* Work 1, 2, 3, or 4 weekends per month - build your own schedule!
* Opportunity to pick up additional shifts as desired
* Core procedures for those onsite
* No overnight shifts
The position includes a generous slate of benefits (including a fully funded 401k profit sharing plan with immediate vesting), as well as health, life, disability, malpractice insurance coverage, substantial PTO and moonlighting opportunities.
LOCAL PRACTICE OVERVIEW
Greensboro Radiology is a highly subspecialized private practice group with 55+ radiologists providing patient care to multiple health systems and imaging centers throughout central North Carolina. The Greensboro Radiology mission is to lead radiology excellence through personalized and compassionate care. We have demonstrated this commitment to quality and service by implementing a single PACS/voice recognition environment throughout the areas we serve (our regional timeline).
Greensboro, nestled in the heart of North Carolina, is a vibrant and diverse community known for its welcoming atmosphere and rich cultural heritage. As the third-largest city in the state, Greensboro boasts a population of over 290,000 residents, creating a dynamic blend of urban excitement and Southern charm. Its rich history, coupled with forward-thinking development, creates a community where residents can thrive both personally and professionally. Whether you're a student, a young professional, or a retiree, Greensboro offers a welcoming home with something for everyone.
DESIRED PROFESSIONAL SKILLS AND EXPERIENCE
* Candidates must be a Doctor of Medicine or Osteopathy, Board-certified and residency trained in the practice of Diagnostic Radiology
* Licensed in or the ability to be licensed in North Carolina
* Fellows and residents welcome to apply
* Board eligible or certified by American Board of Radiology or the American Osteopathic Board of Radiology
RADIOLOGY PARTNERS OVERVIEW
Radiology Partners, through its affiliated practices, is a leading radiology practice in the U.S., serving hospitals and other healthcare facilities across the nation. As a physician-led and physician-owned practice, we advance our bold mission by innovating across clinical value, technology, service and economics, while elevating the role of radiology and radiologists in healthcare. Using a proven healthcare services model, Radiology Partners provides consistent, high-quality care to patients, while delivering enhanced value to the hospitals, clinics, imaging centers and referring physicians we serve.
Radiology Partners is an equal opportunity employer. RP is committed to being an inclusive, safe and welcoming environment where everyone has equal access and equitable resources to reach their full potential. We are united by our Mission to Transform Radiology and in turn have an important impact on the patients we serve and the healthcare system overall. We hold that diversity is a key source of strength from which we will build a practice culture that is inclusive for all. Our goal is to empower and engage the voice of every teammate to promote awareness, compassion and a healthy respect for differences.
For immediate consideration, send your CV to Nicole Maclin at *********************************.
Radiology Partners participates in E-verify.
Beware of Fraudulent Messages:
Radiology Partners will never request payment, banking, financial or personal information such as a driver's license in exchange for interviews or as part of the hiring process. Additionally, we will not send checks for deposit into your bank account at any stage of recruitment. All communication during the interview and hiring process should come from an email address ending in "@radpartners.com." If you suspect you are receiving a fraudulent job offer or solicitation from Radiology Partners or one of our local practices, please notify our Recruiting Team at **************************.
ASSOC UNIVERSITY COUNSEL
Durham, NC Jobs
Duke's Office of Counsel is seeking a motivated, creative, strategic, and team-oriented attorney who will support a broad range of transactional and corporate activities for Duke University and Duke University Health System. The ideal candidate is a strong transactional attorney with background and experience in technology transactions and data security, use, and privacy. Familiarity with intellectual property issues is preferred. We are seeking a nimble and responsive attorney who can support Duke's broad ambitions and related legal needs. Reporting to the Deputy General Counsel, the individual will join a group of highly experienced attorneys and leaders dedicated to Duke's nonprofit mission.
Work Performed
* Draft and negotiate contracts related to technology and data security, use, and privacy, including strategic collaborations, innovation, and emerging technologies such as artificial intelligence.
* Support Duke's Office of Information Technology in transactional, regulatory, and other legal needs.
* Partner with other members of the Office of Counsel and academic and administrative leadership on emerging technology initiatives (e.g., AI).
* Handle IT-related procurement agreements.
* Partner closely with a broad range of stakeholders, including Privacy and Office of Information Technology, to ensure alignment between regulatory requirements and institutional objectives.
* Work with other members of the Office of Counsel, provide general transactional and corporate support.
* Provide training to Duke teams on emerging technologies, data security, use, and privacy, including new regulatory developments that impact Duke's activities.
* Willingness to develop new areas of sub-specialty as needs arise.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Minimum Qualifications:
* Education: JD degree. Licensed to practice law in the State of North Carolina or become licensed within 12 months of employment.
* Experience: At least seven years of significant knowledge and experience handling data privacy and data security issues including commercial contract negotiation.
* Skills: Ability to work in a team-oriented high-volume in-house law office environment. Must have strong client communication, writing, research, and analytical skills, excellent judgment and problem-solving skills, a creative "can-do" attitude, be curious and able to take a new perspective using existing solutions, be committed, reliable, responsive, and independent, and have the ability to manage effectively competing and changing priorities in a fast-paced environment. High capacity to collaborate in a wide range of environments, build relationships, and provide practical and credible guidance throughout the Duke University community. Keen sense of client service and ethical obligations in the in-house setting.
Work Location: Durham, NC, in person (current office schedule encourages in-person work and requires a certain number of days while permitting remote work on other days).
Excellent pay and benefits. Durham, North Carolina, and the surrounding communities are lively, progressive, growing cities with a good quality of life, including for families. The Office of Counsel encourages applications from individuals who will contribute to and help advance Duke's values of respect, trust, inclusion, discovery, and excellence. Duke is an Equal Opportunity Employer committed to providing employment opportunities without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status
Minimum Qualifications
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunities without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Education: LLB or JD degree. Licensed to practice law in the State of North Carolina or become licensed within 12 months of employment.
Experience: Must have at least 7 years of experience as an attorney
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Nearest Major Market: Durham
Nearest Secondary Market: Raleigh
Vendor Manager (Remote)
North Carolina Jobs
LOCATION: Remote - This is a home based, virtual position that operates within the hours of 8:30am-5:00pm Eastern Standard Time (EST). Vaya Health welcomes applications from NC, SC, GA, TN, VA, MD, and FL residents.
GENERAL STATEMENT OF JOB
The Vendor Manager helps to develop and administer Vaya's new vendor management program under the oversight of the Contracting and Vendor Management Director. The primary goal of Vaya's vendor management program, which is housed in the Contracts Team, is to create efficiencies, drive service excellence, mitigate risks, and gain increased value from our designated providers and vendors, including subcontractors.
The Vendor Manager will be responsible for (1) overseeing designated vendor relationships; (2) collaborating with Vaya's business units to identify and select quality vendors (3) analyzing current vendor performance against organizational needs, expectations, and contractual key performance indicators, (4) establishing, updating, and implementing standard operating procedures and job aids, (5) organizing and tracking documentation between Vaya and vendor, (6) working with internally-designated points of contact to negotiate favorable rates for the organization, (7) managing the onboarding, training, monitoring, and assessment of vendors within the electronic contracts lifecycle management system, (8) providing customer service to, and maintaining open lines of communication with, other Vaya Health departments, and (9) supporting other Contracts Team operations, as needed. In this role, the Vendor Manager works closely with internal business units and the Contracting and Vendor Management Director and the designated Contracts Manager and Contracts Specialist to execute these responsibilities.
ESSENTIAL JOB FUNCTIONS
Vendor Relationship Management:
Participate in and oversee the implementation, training, utilization, and maintenance of a new supplier (vendor) relationship management module (SRM)
Manage organization, storage, and archiving of all Vaya Health contracts existing in paper form in compliance with records retention requirements
Utilizing Vaya's electronic SRM module, monitor vendor risk and application of risk mitigation strategies; and track vendor performance, contract breaches, service level agreements, data security assurances (SOC2/HITRUST), and other compliance requirements for designated vendor contracts
Oversee the training of staff on SRM workflow processes and electronic SRM module system
Liaise with and maintain professional working relationships with existing and prospective vendors
Report on the content and status of vendors, including development and preparation of periodic reports for Executive Leadership, the Board of Managers, and NCDHHS
Work with the Vaya Finance Department to approve invoices and ensure timely and accurate payment
Vendor Oversight:
Assist the organization in maintaining accountability for Vaya Health's and third-party contractual requirements
Monitor and verify continued compliance with contractual requirements, SLAs and KPIs
Develop training plans, curricula, and evaluation methodologies for vendors
Ensure onboarding and training of vendors
Assess vendor performance and risk in key areas
Conduct, or support internal points of contact with conducting, prior assessments and reviews with prospective subcontractors
Provide oversight over vendor contracts, and develop scorecards to evaluate the vendor's contract performance
Assist internal points of contact with the development of, update of, maintenance of, tracking on, and reporting on an oversight plan for activities for each vendor
Procurement and Documentation:
As requested by the Contracting and Vendor Management Director, develop staff and vendor (including subcontractors) trainings, education, and written guidance on contracting matters affecting the organization
Assist the Contracting and Vendor Management Director in developing, reviewing, updating, and managing Vaya Health vendor management program policy, procedures, templates, forms, training plan, performance indicator metrics, contracting risk management strategies, and other measurements
Develop and review other Vaya Health policies, procedures, forms, and templates to ensure compliance with applicable laws, rules, and regulations and to minimize potential risks and liabilities for the organization
Other Duties as Assigned.
Note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
KNOWLEDGE, SKILLS, & ABILITIES
Dynamic individual and strong team player who understands the position, respects boundaries, welcomes collaboration, searches for compromise, remains respectful, maintains a positive attitude, and demonstrates the ability to work harmoniously with a diverse workforce
Ability to maintain effective working relationships; to work objectively and impartially with individuals representing various departments, third-parties, issues, or views; and to provide practical, thorough, and creative solutions to work tasks
Attention to detail, exceptional organizational, interpersonal, and writing skills, good judgment, and discretion on all aspects of work
Solution-focused and committed to self-accountability
Problem solving, negotiation, arbitration and conflict resolution skills are essential. A high level of diplomacy is required to effectively negotiate rates.
Flexible worker who readily accepts assigned tasks, manages unfamiliar situations, and searches for every opportunity to help the team
Effective communicator who respects others' ideas and practices active listening to solve problems, improve processes and retain information such as instructions, procedures, and expectations
Excellent time management skills, including the ability to manage competing priorities and to complete tasks in a timely and accurate manner
Highly productive and motivated individual who takes pride in a job well done
Maintain working knowledge of federal and state laws, rules, regulations, court decisions, policy guidance, accreditation standards, and other legal authorities affecting the management of contracts for the organization
Ability to maintain the confidentiality of sensitive information in accordance with applicable laws, policies, and rules
Ability to learn, interpret independently, and apply a variety of complex policies and procedures
Knowledge and advanced proficiency in Adobe and Microsoft Office 365 products (Word, Excel, Outlook, PowerPoint, Teams, Visio, etc.)
Familiarity with supplier relationship management applications, contract management platforms, DocuSign, SharePoint, and Navex Global ((PolicyTech, Ethics Point) software products a plus Willingness to travel as needed
QUALIFICATIONS & EDUCATION REQUIREMENTS
Bachelor's Degree in Business Administration or related field with:
At least five years of related work experience
Vendor management experience required
OR
Master's Degree in Business Administration or related field with:
four years of related work experience
Collections Specialist - Remote
Raleigh, NC Jobs
Job Description
Welcome to Veradigm, where our Mission is transforming health, insightfully. Join the Veradigm team and help solve many of today's healthcare challenges being addressed by biopharma, health plans, healthcare providers, health technology partners, and the patients they serve. At Veradigm, our primary focus is on harnessing the power of research, analytics, and artificial intelligence (AI) to develop scalable data-driven solutions that bring significant value to all healthcare stakeholders. Together, we can transform healthcare and enable smarter care for millions of people.
***This is a remote based role on Eastern Time***
Job Summary
The Collections Specialist will proactively contact delinquent accounts, negotiate payment arrangements, and ensure timely recovery of outstanding balances. Plays a critical role in maintaining the financial health of the organization through assertive and professional collection practices.
This position is ideal for someone who is persistent, confident, and thrives in a fast-paced environment—someone who doesn't take "no" for an answer easily and knows how to get results while maintaining positive customer relationships.
What you will contribute:
Contact customers with overdue accounts via phone, email, and written correspondence.
Negotiates payment plans and follows up to ensure adherence to agreed terms.
Maintains accurate and up-to-date records of all collection activities in the system.
Escalate unresolved accounts to senior team members or legal when necessary.
Collaborates with internal departments (e.g., Sales, Customer Service) to resolve disputes or billing issues.
Monitors aging reports and prioritize collection efforts based on risk and exposure.
Provides regular updates and reports on collection status and recovery rates.
Engage cross-operational teams to research and resolve client inquiries as necessary.
Keeps management aware of all client escalations.
Provides portfolio reviews and analysis to determine best practices as well as collections forecasting.
The ideal candidate will have:
Education
Bachelor's Degree or equivalent Technical / Business experience Required
Work Experience
2-4 years collections experience
Persistent, assertive, and unafraid to chase down results.
Resilient under pressure and able to maintain professionalism in challenging situations.
Strong communication and negotiation skills with a firm but respectful approach.
Proven ability to manage a high volume of accounts and meet recovery targets.
Strong time management skills.
Comfortable handling difficult conversations and overcoming objections.
Proficiency in Microsoft Office and experience with ERP or collections software.
High attention to detail and strong organizational skills.
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Travel - Less than 5%
Enhancing Lives and Building Careers
Veradigm believes in empowering our associates with the tools and flexibility to bring the best version of themselves to work and to further their professional development. Together, we are In the Network. Interested in learning more?
Take a look at our Culture, Benefits, Early Talent Program, and Additional Openings.
We strongly advocate that our associates receive all CDC recommended vaccinations in prevention of COVID-19.
Visa Sponsorship is not offered for this position.
At Veradigm, our greatest strength comes from bringing together talented people with diverse perspectives to support the needs of healthcare providers, life science companies, health plans, and the patients they serve. The Veradigm Network is a dynamic, open community of solutions, external partners, and cutting-edge artificial intelligence technologies that provide advanced insights, technology, and data-driven solutions. Veradigm offers a comprehensive compensation and benefits package, including holidays, vacation, medical, dental, and vision insurance, company paid life insurance and retirement savings.
Veradigm's policy is to provide equal employment opportunity and affirmative action in all of its employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category. Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire. Veradigm is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse and inclusive workforce.
From a "VEVRAA Federal Contractor" We request Priority Referral of Protected Veterans
This is an official Veradigm Job posting. To avoid identity theft, please only consider applying to jobs posted on our official corporate site.
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