SAMSUNG SDS jobs

Job Description Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. As Korea's no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company. We are seeking an enthusiastic and driven individual to join our team as Logistics (Freight Forwarding) Sales Associate. This position offers an exciting opportunity to kick-start a career in sales within the logistics industry. The ideal candidate will possess a positive attitude, strong communication skills, and a proactive approach to finding and engaging with potential customers through cold calling and networking. To learn more about Samsung SDS America, Inc. please visit ****************************************************** Responsibilities Identifying Business Opportunities: ‒ Actively seek new business opportunities within existing key accounts, exploring avenues for upselling or cross-selling. ‒ Promote all company products and services for imports and exports to increase sales ‒ Analyze market trends and competitor activities to identify potential areas for business expansion. Meeting Sales Targets: ‒ Set and achieve sales targets for both revenue growth and customer satisfaction. ‒ Monitor and report on progress toward sales goals, making adjustments to strategies as needed. ‒ Ensure execution of developed sales strategies, objectives, and goals Customer Support and Issue Resolution: ‒ Provide excellent customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfaction. ‒ Work closely with cross-functional teams to address customer concerns and improve overall service quality. Negotiation and Contract Renewals: ‒ Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements. ‒ Facilitate the renewal of contracts and agreements, aiming for long-term partnerships. Communication and Reporting: ‒ Keep clients informed about relevant updates, new offerings, and industry insights. ‒ Prepare and present regular reports to management on key account performance and opportunities. Team Collaboration: ‒ Collaborate with internal teams, including sales, marketing, pricing and legal, to align strategies and deliver comprehensive solutions to clients. Requirements High School Diploma required Bachelor's degree in business, marketing, logistics, or a related field preferred 0-2 years of experience in international freight forwarding, Warehouse operations with Supply Chain Knowledge and/or relevant logistics sales experience preferred Positive attitude, resilience, and a proactive approach to prospecting and relationship-building Desire to learn and grow within the logistics sales industry, with a willingness to take on new challenges and responsibilities Strong organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively Excellent presentation, communication, problem-solving, and organizational skills Self-motivated, enthusiastic, team player Prior experience in sales or customer service roles is a plus Proficiency with Microsoft Office applications: PowerPoint, Excel, Word, Outlook Ability travel up to 30% U.S. Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America supports your professional development and growth in your future career. Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location. This is Sales Position with Base Salary with Sales Bonus Quarterly*. Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

Job Description We're looking for an ambitious candidate with a true interest in becoming a digital marketing expert and a drive for career growth. Applicants should have some experience working with paid media campaigns in Google, Facebook or Amazon's advertising platform. In this role, you'll work with our expert team as you learn industry best practices and master the technology tools and analytical skills that have helped us deliver superior digital marketing services to our clients. At Optimal, we are actively looking to scale standout candidates - those who are ready for significant opportunities and hungry to take on meaningful responsibilities that drive real business results for our clients. New employees that grow the fastest at our company are strategic problem solvers who are proactively looking to improve with innovative ideas but are also relentless at following through. As a Paid Media Specialist for Optimal, you are responsible for the overall execution of paid media campaigns for your designated clients. Who Are We? Optimal is a performance marketing agency on a mission, bringing together the best data, technology, and people to achieve our clients' marketing goals. Brand, campaign, or cause: we maximize performance at every moment. We are not only digital media strategists - we're award-winning industry leaders, with deep knowledge spanning all things digital: from advertising and paid media, to marketing and communications, to audience data and analytics, we deliver for our clients. Everyone at Optimal has the opportunity to learn, grow, and progress. Through our proprietary training programs, we provide our team members with the personal and professional development they need to achieve advancement at any stage in their careers. We're always looking for exceptional people to join our team. If this sounds like you, please apply! Key Qualities: Analytical - Will love geeking out with us over pivot tables and diving into spreadsheets of data to understand what drives performance. Creative - Appreciates that digital advertising campaigns are equal parts data analytics and good creative design. Can tap into both their right and left brain to come up with creative solutions. Scientifically-Minded - Fancies themselves a bit of a mad scientist. Enjoys testing new ideas, analyzing results, and experimenting with changes to find success. Growth Mentality - Embraces intellectual challenges and seizes opportunities to improve skills and seek out new knowledge. Passionate - Brings it. Hungry, ambitious, motivated, and competitive, with a strong work ethic. Resourceful - Will Google literally anything. A true self-starter who enjoys learning new skills and researching new ideas on their own. Organized and Detail-Oriented - Obsessively makes to-do lists and can't stand to let things fall through the cracks because they genuinely care about their clients' success. Essential Functions, Duties, and Responsibilities: Campaign Creation - Create and build campaigns from the ground up, including account set-up, campaign planning/organization, and ad copywriting. Perform competitive analysis, research keywords, and analyze clients' demographic data. Analyze and evaluate findings and make decisions on what campaign types and structures will be most effective to meet client goals. Use competitor keywords and competitor ads to decide what keywords, ad copy and ad creative to test within the campaigns. Create and build out campaigns and launch them in the digital media channels. Reporting & Analysis - Master the art of performance analysis and client reporting through the daily use of tools such as Google Analytics, Google Ads, Facebook Analytics, Power BI, and more. Regularly analyze possible courses of action and make decisions after the various possibilities have been considered. Campaign Management & Optimization - Manage campaigns to ensure that they continually improve over time. Regularly test, evaluate, and optimize bids, keywords, ad copy, ad creative, and landing pages to improve campaign performance. Campaign Optimization - Manage client advertising budgets with media spends of up to seven figures, conduct performance analysis, and proactively adjust campaigns to ensure client deliverables are met and, when possible, exceeded. Manage Advertising Budget - Manage monthly client advertising budgets with media spends of up to seven figures and make informed decisions about the best use of client dollars based on your experience and industry knowledge. Track daily budget pacing and adjust media spend to ensure client budgets are adhered to. Use performance analysis to make decisions on budget allocation and execute budget changes accordingly. Minimum Qualifications & Skill Requirements: 4-year Bachelor's degree in business, marketing, advertising, economics, finance, analytics, or a related field. Relevant school, internship, or work experience may be considered in lieu of a degree. Strong knowledge of Google Ads and/or Facebook Ads through coursework, internships, or other experience. Proficiency with Microsoft Office Suite with advanced knowledge of Excel and PowerPoint. Strong mathematical and analytical skills. Strong written and verbal communication skills and client relationship skills. Optimal is proud to offer the following: Annual base salary range of $48,000 - $56,000 depending upon factors including, but not limited to, experience, skill level, education, and location. Open leave (paid time off) Paid Leave for new parents Health insurance (including dental and vision) Flex Spending Plan Employee Assistance Program 401K with company matching Student Loan Repayment Program Professional development opportunities Rewards and recognition programs Mobile phone & internet reimbursement and much more Office Hours This role is based out of our Austin office. Our team works on a hybrid basis, working three days a week in the office and two days from home. Work hours are consistently 9:00 A.M. to 5:00 P.M., Monday - Friday, with the expectation that evening and weekend work will be required as necessary. Please visit our Notice to Applicants and Employees to learn about our information practices in the job application and employment context. Powered by JazzHR wlm WzzlWaK

Softworld, Inc. is currently seeking an experienced Business Development professional to join a high performing team in our Waltham, MA office. A proven track record in the contract staffing or technical services industry is required. Individuals with any amount of local or national contract Sales or Recruiting experience are encouraged to apply.Job Responsibilities Identifying and develop relationships with prospects through networking, cold/warm calling, and leads. Source qualified contract and perm job requisitions. Meet or exceed Gross Profit and Start goals as set by your manager. Maintain strong Gross Profit margins using strong knowledge of the IT Consulting market and skilled negotiations with clients. Develop strong internal relationships with your recruiting partners to qualify reqs and deliver consultants to Softworld clients. Stay up to date on trends within the industries and technology sectors that you support. Qualifications Strong background in sales and new business development experience within contract staffing. Experience in creating successful staffing and hiring solutions for a variety of industries and company sizes. 2+ years of experience initiating and maintaining long-lasting client relationships and negotiating service contracts and fees. Ability to proactively promote candidates to support our customer base. Strong analytical and organizational skills to be comfortable with multi-tasking in a fast-paced, competitive environment. Must be a goal-oriented team player with excellent communication and presentation skills.

Job Description About the Role Optimal is looking for an SEO Strategist to join our innovative, growing SEO team. Optimal specializes in comprehensive SEO & GEO strategies, including strategies for influencing LLMs, industry-leading content marketing, third-party authority building, and on-page and off-page optimizations. The ideal candidate has previous SEO experience and can independently create and execute strategies that improve organic visibility across search engines and emerging LLM platforms. They are comfortable taking ownership of both implementation and reporting, ensuring strategies translate into measurable results. At Optimal, you'll collaborate with experienced SEO professionals while working directly with clients to grow high-quality traffic, expand visibility across AI platforms, and drive meaningful conversions. This role offers hands-on exposure to advanced SEO/GEO tactics and the opportunity to pioneer new strategies for an evolving search landscape. Who Are We? Optimal is a performance marketing agency on a mission, bringing together the best data, technology, and people to achieve our clients' marketing goals. Brand, campaign, or cause: we maximize performance at every moment. We are not only digital media strategists - we're award-winning industry leaders, with deep knowledge spanning all things digital: from advertising and paid media, to marketing and communications, to audience data and analytics, we deliver for our clients. Everyone at Optimal has the opportunity to learn, grow, and progress. Through our proprietary training programs, we provide our team members with the personal and professional development they need to achieve advancement at any stage in their careers. We're always looking for exceptional people to join our team. If this sounds like you, please apply! Key Responsibilities: Produce high-quality, research-backed content to support our generative AI strategies Conduct comprehensive SEO & GEO audits to identify opportunities for organic growth Perform LLM brand audits to surface GEO-specific opportunities for on-page and off-page tactics Implement on-page SEO best practices, including metadata, structured data, internal linking, and schema markup Partner with developers to implement technical recommendations such as redirects, canonicalization, image optimization, and site speed improvements Monitor and analyze performance through analytics and reporting tools, delivering clear insights and actionable recommendations to clients Qualifications / Requirements: 3+ years of relevant SEO experience 4-year Bachelor's degree in Marketing, Advertising, Journalism, Analytics, English/Writing, or Communications; or relevant experience through school and/or internships Ability to extract meaningful insights from data analysis and make specific SEO recommendations Familiarity with how LLMs and generative search are reshaping SEO visibility is a plus Familiarity with AI visibility and prompt-tracking tools is a plus Some experience with Google Analytics 4 and Google Search Console Strong written and verbal communication skills, with the ability to simplify complex SEO + AI insights for clients and internal stakeholders. Familiar with best practices for technical SEO components such as schema, canonicals, Core Web Vitals, and XML sitemaps Experience with SEO platforms and tools (e.g. Ahrefs, SEMrush, etc.) Familiarity with conversion rate optimization best practices and ability to identify opportunities for improvements throughout clients' websites Desire to learn about GEO and expand skill set in AI-friendly content creation Proficient with Microsoft Office suite, especially Excel Familiarity with HTML and CSS is a plus Optimal is proud to offer the following: The base salary ranges from $70,000 to $100,000 annually, depending upon factors including, but not limited to, experience, skill level, education, and location. Open leave (paid time off) Paid Leave for new parents Health insurance (including dental and vision) Flex Spending Plan Employee Assistance Program 401K with company matching Student Loan Repayment Program Professional development opportunities Rewards and recognition programs And so much more! Office Hours This role is based out of our Austin office. Our Austin team works on a hybrid basis, with three days per week working in the office and two days per week working from home. Work hours are consistently 9:00 A.M. to 5:00 P.M., Monday - Friday, with the expectation that evening and weekend work will be required as necessary. Please visit our Notice to Applicants and Employees to learn about our information practices in the job application and employment context. Powered by JazzHR OMaM5r1pwF

Samsung SDS is a global leader in logistics, powered by innovative IT solutions like our integrated "Cello" platform. As Logistics Legal Counsel on the Legal & Compliance team, you'll deliver strategic legal support to our Smart Logistics (SL) business, driving growth in 3PL/4PL services, transportation, warehousing, import/export, and customs. You'll identify significant legal issues and provide accurate, relevant, and timely legal support to various business stakeholders of the company's SL business. You'll also draft, negotiate, and review complex commercial contracts in the context of global supply chain and logistics services, particularly relating to 3PL and 4PL transportation, warehousing, import/export, and customs. Further, you'll provide legal advice for the resolution of logistics claims and mitigate legal risks by ensuring compliance with all laws and regulations applicable to SL business. This role demands strong communication, industry knowledge, and collaboration across global stakeholders. Ideal for a proactive legal expert who thrives in a dynamic environment, balancing legal precision with business acumen. Join us to shape the future of supply chain logistics. Learn more at: ********************************************** Key Responsibilities: Contract Management & Commercial Transaction * Draft, review, and negotiate a broad range of commercial contracts related to logistics services, including multimodal transportation agreements (OTR, ocean, air, drayage, and LTL/FTL), warehouse management agreements, and global supply chain arrangements * Work within company guidelines to review, analyze, and negotiate contractual agreements with customers, shippers, consignees, and carriers * Support business development through RFP responses and contract negotiations with customers, carriers, and logistics partners * Collaborate with internal and external stakeholders to negotiate contract terms that protect company interests while maintaining strong client relationships Claims Management & Resolution * Analyze claims data to determine claim validity, coverage, and/or liability for logistics claims arising from transportation (trucks/trailers, cargo/freight, maritime), warehouse operations, and property damages * Provide strategic legal advice to internal clients for the resolution of claims and complaints * Draft, review, and negotiate the full range of legal documents relating to various claims, including demand letters, settlement agreements, and releases * Manage claims litigation strategy, including settlements and insurance coverage, and attend mediations, arbitrations, or trials as needed * Communicate effectively with insurance brokers, carriers, third-party administrators, legal counsel, and other stakeholders regarding claims matters * Escalate and coordinate with external claims adjusters to resolve claims issues Legal Advisory & Stakeholder Relations * Serve as primary legal contact for internal stakeholders and liaise with external parties, including customers, vendors, outside counsel, auditors, and insurance brokers/carriers * Represent SL Legal in internal and external meetings and communicate accordingly with third-party bodies * Act as the internal subject matter expert to provide interpretation and explanation of contracts, applicable laws and statutes (e.g., Carmack Amendment) related to claims and logistics operations Regulatory Compliance & Risk Management * Advise on legal and regulatory matters affecting logistics operations, with particular focus on transportation regulations, customs compliance, import/export requirements (e.g., DOT, FMCSA, FMC, OSRA 2022, CBP, CTPAT) * Identify legislative and regulatory changes affecting logistics and advise business units on compliance measures * Assist in developing and implementing compliance programs and internal policies to mitigate legal and operational risks * Stay current with evolving regulations from FMC, FMCSA, and other relevant regulatory authorities Reporting, Training, & Best Practices * Develop and distribute key reports and analyses, including comprehensive claim reports and ad hoc reports for management to support findings and data-driven decision making * Deliver training sessions and develop training materials for business teams on claims handling, contract compliance, legal obligations, and risk management * Develop legal resources including claims handling guidelines and contract playbooks for internal stakeholders * Promote legal compliance and best practices across business operations Additional Responsibilities * Support cross-functional teams across different time zones and cultures * Perform other duties as assigned

Samsung SDS is a global leader in logistics, powered by innovative IT solutions like our integrated "Cello" platform. As Logistics Legal Counsel on the Legal & Compliance team, you'll deliver strategic legal support to our Smart Logistics (SL) business, driving growth in 3PL/4PL services, transportation, warehousing, import/export, and customs. You'll draft, negotiate, and review complex commercial contracts; resolve claims; and ensure compliance with evolving regulations to mitigate risks and support business objectives. This role demands strong communication, industry knowledge, and collaboration across global stakeholders. Ideal for a proactive legal expert who thrives in a dynamic environment, balancing legal precision with business acumen. Join us to shape the future of supply chain logistics. Learn more at: ********************************************** Key Responsibilities: Contract Management & Negotiation * Draft, review, redline, and negotiate a wide range of logistics contracts, including services agreements, warehouse management, multi-modal transportation (OTR, ocean, air, drayage, and LTL/FTL), and related agreements * Collaborate with internal and external stakeholders to secure terms favorable to the company while fostering strong client relationships * Ensure all contracts comply with legal, regulatory, and company policies Compliance & Regulatory Advisory * Serve as subject matter expert on contracts, applicable laws, and regulations (e.g., FMCSA, FMC, OSRA 2022, privacy laws like CCPA/GDPR) * Monitor legal and regulatory developments in trade, import/export, logistics, and supply chain; advise on impacts to strategy and operations * Develop templates, workflows, and training sessions to promote compliance and best practices across the organization Risk Management & Claims Resolution * Identify potential risks, recommend mitigation strategies, and provide legal advice on logistics claims, disputes, and complaints * Support claim processes, assessing validity, coverage, and liability * Assist with litigation, alternative dispute resolutions, and special projects Collaboration & Representation * Represent SL Legal in meetings with customers, vendors, partners, outside counsel, auditors, and insurers * Work cross-functionally across time zones and cultures to support business stakeholders * Report timely to managers and leaders on * Perform other duties as assigned or needed

We are looking for a Dynamics 365 Contact Centre Architect to join our growing team focused on delivering next-generation, AI-powered contact center solutions. This is a strategic technical leadership role at the forefront of Microsoft's move into full-service CCaaS, where you will help architect and integrate scalable, omnichannel contact center solutions which will include automation and data-driven intelligence to drive transformative customer experiences. As a key member of our Contact Center go-to-market (GTM) initiative, you will collaborate with pre-sales, industry experts, delivery teams, and Microsoft to define and execute scalable, intelligent solutions built on Dynamics 365 Contact Center, Azure Communication Services, Teams Voice, Power Platform and Microsoft Copilot creating powerful agent and customer experiences across industries. Key Responsibilities Understand client CX needs and industry trends to design forward-thinking CCaaS solutions. Collaborate with pre-sales and account teams to shape solutions, estimate effort, and support proposal development. Define and implement workflows that cover voice, digital messaging, bots, knowledge, and agent assist capabilities within the Microsoft ecosystem. Architect modern contact center solutions using Microsoft Contact Center Platform, Dynamics 365 Customer Service, D365 Copilot, Azure Communication Services, Copilot Studio, Power Platform and Teams Voice. Lead technical implementation across pre-sales, solution planning and delivery. Define repeatable reference architectures, deployment models, and reusable accelerators. Stay current on Microsoft's CCaaS roadmap, product enhancements, and ecosystem partnerships. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process.

At Avanade, we see how the power of Dynamics 365 CE & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Dynamics 365 Customer Engagement Functional Consultant, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft's #1 partner, with a strong focus on professional development, cutting-edge technology, and leadership in solution delivery We are looking for a skilled and client-focused Dynamics 365 CE Functional Consultant to join our team. The ideal candidate will have a strong background in business analysis and CRM processes, with hands-on experience configuring and implementing Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service). You will work with clients to understand their requirements, design solutions, and ensure successful delivery that drives business value. Key Responsibilities: * Solution Design & Configuration: Design and configure Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.) to meet client requirements. Ensure the system is set up to optimize workflows, data management, and reporting. * Client Engagement: Collaborate with stakeholders to gather requirements, analyze business processes, and translate them into functional solutions. * Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. Customization & Integration: * Customize Dynamics 365 CE to match client-specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. * Client Advisory & Best Practices: * Serve as the primary functional advisor for clients, providing expertise on Dynamics 365 CE best practices, industry standards, and how to leverage the platform for business optimization. * Governance & Security: Implement data governance, security roles, and compliance policies across environments. * Training & Enablement: Conduct workshops, training sessions, and knowledge transfers to client teams or internal staff. * Continuous Improvement: Stay up to date with Microsoft's roadmap, new features, and industry trends to advise clients strategically. Documentation & Reporting: * Document functional specifications, configuration settings, and system changes. Prepare regular project status reports and communicate progress to both internal teams and clients. Collaboration with Cross-functional Teams: * Work closely with technical teams (developers, system administrators) and project managers to ensure successful solution delivery. Participate in project planning and progress meetings, providing functional expertise throughout the project lifecycle Experience Required * Strong knowledge of Microsoft Dynamics 365 Customer Engagement modules (Sales, Customer Service, Marketing, Field Service, etc.). * Hands-on experience with customizing Dynamics 365 CE, including working with entities, forms, views, workflows, and dashboards. * Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders. * Ability to work directly with business stakeholders to provide functional solutions and best practices. * Strong understanding of CRM principles and customer engagement processes. * Excellent stakeholder management and communication skills. Role Overview At Avanade, we see how the power of Dynamics 365 CE & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Dynamics 365 Customer Engagement Functional Consultant, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft's #1 partner, with a strong focus on professional development, cutting-edge technology, and leadership in solution delivery We are looking for a skilled and client-focused Dynamics 365 CE Functional Consultant to join our team. The ideal candidate will have a strong background in business analysis and CRM processes, with hands-on experience configuring and implementing Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service). You will work with clients to understand their requirements, design solutions, and ensure successful delivery that drives business value. Key Responsibilities: * Solution Design & Configuration: Design and configure Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.) to meet client requirements. Ensure the system is set up to optimize workflows, data management, and reporting. * Client Engagement: Collaborate with stakeholders to gather requirements, analyze business processes, and translate them into functional solutions. * Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. Customization & Integration: * Customize Dynamics 365 CE to match client-specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. * Client Advisory & Best Practices: * Serve as the primary functional advisor for clients, providing expertise on Dynamics 365 CE best practices, industry standards, and how to leverage the platform for business optimization. * Governance & Security: Implement data governance, security roles, and compliance policies across environments. * Training & Enablement: Conduct workshops, training sessions, and knowledge transfers to client teams or internal staff. * Continuous Improvement: Stay up to date with Microsoft's roadmap, new features, and industry trends to advise clients strategically. Documentation & Reporting: * Document functional specifications, configuration settings, and system changes. Prepare regular project status reports and communicate progress to both internal teams and clients. Collaboration with Cross-functional Teams: * Work closely with technical teams (developers, system administrators) and project managers to ensure successful solution delivery. Participate in project planning and progress meetings, providing functional expertise throughout the project lifecycle Experience Required * Strong knowledge of Microsoft Dynamics 365 Customer Engagement modules (Sales, Customer Service, Marketing, Field Service, etc.). * Hands-on experience with customizing Dynamics 365 CE, including working with entities, forms, views, workflows, and dashboards. * Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders. * Ability to work directly with business stakeholders to provide functional solutions and best practices. * Strong understanding of CRM principles and customer engagement processes. * Excellent stakeholder management and communication skills.

Welcome to a unique professional challenge where you will pioneer our new eProcurement Solution, merging the entrepreneurial drive of a startup with the solid foundation of Samsung SDS America. As our Sales Executive, you're not just joining a company; you are at the helm of a novel business division within a renowned technology leader. This role offers a distinctive mix of innovation, leadership, and growth, supported by the resources and stability of Samsung. Your pivotal role in building and advancing sales for our new eprocurement solution is more than a typical sales position; it's about establishing the foundations of a new business segment within Samsung SDS America. You'll engage prospective clients, comprehend their unique needs, and demonstrate how our innovative solution can transform their supplier management and procurement processes. In this role you will play a key part in shaping the success of Caidentia by identifying and engaging prospective clients, understanding their business needs, and effectively demonstrating how our solution can optimize their supplier relationships and streamline the procurement processes. As a Mid-Market Sales Executive, you will be focusing on the following key responsibilities: * Client Engagement & Relationship Building: Develop meaningful relationships with potential B2B clients, understand their business challenges, and articulate how our eProcurement Solution addresses these needs. * Strategic Sales & Revenue Goals: Spearhead new business development with a focus on meeting and exceeding set revenue goals. Utilize your sales acumen to identify opportunities, forge connections, and seal deals. * Collaborative Leadership: Partner with cross-functional teams to align our solutions with client requirements, setting the stage for enduring success. Ideal candidate for this role is procurement and supplier relationship management domain expert with significant experience in mid-market B2B sales; we are looking for someone who has exceptional communication skills and proven track record and achieving and surpassing revenue targets. This is more than a job opportunity; it's a chance to drive a new business venture, fully supported by the resources and reputation of Samsung SDS America. Here, you'll drive growth, shape a new market presence, and make a lasting impact in the industry. This is a remote role based in the US. Responsibilities * Build positive relationship with existing and prospective mid-market customers and maintain client records * Identify prospective customers, lead generation and find new business opportunities * Meet or exceed your sales quota * Articulate technical concepts to different audiences, including C-level executives * Give sales presentation to potential customers with in-depth product knowledge * Provide strategic guidance and support throughout the sales process. * Perform cost-benefit analyses and negotiate contracts with clients * Make cold calls in order to reach out to customers * Stay up-to-date with industry trends and emerging technologies related to SaaS and enterprise software solutions * Collaborate with the cross-functional team to create sales strategies and proposals * Engage in marketing campaigns and industry events. * Prepare weekly and monthly reports and manage month-end closing processes * Maintain documentation of sales and prepare sales contracts for new projects * Participate and contribute to the hiring and growing a team

Why join Samsung SDS? Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world. To learn more about Samsung SDS America, Inc. please visit *********************** Responsibilities The ideal candidate will support to operate logistics process with strong communication skills, attention to detail, and ability to collaborate effectively with internal teams and external stakeholders. * Monitor and manage the entire process of product movement via Air, Ocean, Land/trucking transportation process * Track shipments across different channels * Report monthly on Key Performance Indicators (KPI's) for the Supply Chain function * Daily liaison with customers, carriers, and internal staff * Develop performance metrics to evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model * Support to perform logistics procedures to achieve team goals by logistics policies. * Keep proper records of all forms of transactions related to the team's logistics operations * Monitor and resolve discrepancies and problems that can be found related to the transportation/logistics system * Maintain essential account documentation with up to date information and ensure that it is collated and stored so as to be readily accessible * Analyze areas of corporate logistics to find out the most cost-effective means and methods of transporting supplies * Coordinate with site managers and co-workers to assure effective operations * Perform ad-hoc reporting, as required. * Perform other job related duties as required

Why join Samsung SDS? Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world. To learn more about Samsung SDS America, Inc. please visit *********************** Key Responsibilities As a Logistics Contract Paralegal, you will work with the Legal & Compliance team and various business representatives to support contract and project management functions of the company's smart logistics (SL) business. This position will provide comprehensive legal support, focusing on contract management and other legal administrative duties. This position will be responsible for coordinating the entire contract lifecycle, from initial drafting and review to negotiation and documentation. The position will also be responsible for managing logistics business-related licenses and insurance. The position reports to Head of SL Legal, and requires an outstanding work ethic, positive attitude, ability to work efficiently, and excellent customer service and attention to detail. Contract Management * Review contract request forms and collect information necessary for contracts * Draft, review, edit and analyze various types of contracts, including NDAs, logistics services agreements, transportation agreements, warehouse management agreements and the like * Provide guidance and support to colleagues regarding contract-related matters * Handle amendments and/or supplemental agreements of existing contracts as needed to accommodate changes in business requirements * Coordinate with various departments to ensure contracts are in compliance with legal and regulatory standards, and company policies Contract Negotiation * Collaborate with cross-functional teams, including legal, procurement, finance, pricing, sales, and operations to ensure alignment on contract terms and conditions * Act as the point of contact for contract-related discussions, and serve as key liaison between corporate counsel and other stakeholders * Strive to achieve favorable terms and conditions while maintaining strong client relationships Administrative Support * Provide administrative support of the day-to-day activities of SL Legal & Compliance * Process budget requests and invoices, expenses and reimbursements and the like * Maintain and update logistics-related licenses and insurance policies * Organize and prepare for meetings, events, presentations and reports Documentation and Record-Keeping * Route contracts for signature, collect and save fully executed contracts in designated shared folders * Manage the contract lifecycle through Cello, including amendments, renewals, and termination processes * Maintain accurate and organized contract records in team's shared folders and files * Create and maintain a contract database, contract-related information and other references Legal Research and Compliance * Conduct legal research on laws and regulations specific to the logistics and transportation industry * Assist in ensuring compliance with relevant laws and regulations in the logistics industry Litigation Support and Others * Assist in other legal matters such as litigation, claims, and other disputes * Develop and provide contract/legal training to internal clients in a clear and understandable manner * Perform other duties as assigned or required

Welcome to a unique professional challenge where you will pioneer our new eProcurement Solution, merging the entrepreneurial drive of a startup with the solid foundation of Samsung SDS America. As our Sales Executive, you're not just joining a company; you are at the helm of a novel business division within a renowned technology leader. This role offers a distinctive mix of innovation, leadership, and growth, supported by the resources and stability of Samsung. Your pivotal role in building and advancing sales for our new eprocurement solution is more than a typical sales position; it's about establishing the foundations of a new business segment within Samsung SDS America. You'll engage prospective clients, comprehend their unique needs, and demonstrate how our innovative solution can transform their supplier management and procurement processes. In this role you will play a key part in shaping the success of Caidentia by identifying and engaging prospective clients, understanding their business needs, and effectively demonstrating how our solution can optimize their supplier relationships and streamline the procurement processes. As a Sales Executive, you will be focusing on the following key responsibilities: * Client Engagement & Relationship Building: Develop meaningful relationships with potential B2B clients, understand their business challenges, and articulate how our eProcurement Solution addresses these needs. * Strategic Sales & Revenue Goals: Spearhead new business development with a focus on meeting and exceeding set revenue goals. Utilize your sales acumen to identify opportunities, forge connections, and seal deals. * Collaborative Leadership: Partner with cross-functional teams to align our solutions with client requirements, setting the stage for enduring success. Ideal candidate for this role is procurement and supplier relationship management domain expert with significant experience in mid-market B2B sales; we are looking for someone who has exceptional communication skills and proven track record and achieving and surpassing revenue targets. This is more than a job opportunity; it's a chance to drive a new business venture, fully supported by the resources and reputation of Samsung SDS America. Here, you'll drive growth, shape a new market presence, and make a lasting impact in the industry. This is a remote role based in the US. Responsibilities * Build positive relationship with existing and prospective mid-market customers and maintain client records * Identify prospective customers, lead generation and find new business opportunities * Meet or exceed your sales quota * Articulate technical concepts to different audiences, including C-level executives * Give sales presentation to potential customers with in-depth product knowledge * Provide strategic guidance and support throughout the sales process. * Perform cost-benefit analyses and negotiate contracts with clients * Make cold calls in order to reach out to customers * Stay up-to-date with industry trends and emerging technologies related to SaaS and enterprise software solutions * Collaborate with the cross-functional team to create sales strategies and proposals * Engage in marketing campaigns and industry events. * Prepare weekly and monthly reports and manage month-end closing processes * Maintain documentation of sales and prepare sales contracts for new projects * Participate and contribute to the hiring and growing a team

Job Description Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. As Korea's no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company. The Sr. Customs Specialist supports Logistics Business Operations by ensuring that all assigned customs entry documents and related filings are processed accurately and in a timely manner in accordance with applicable regulatory compliance and company requirements. To learn more about Samsung SDS America, Inc. please visit ********************************************** Responsibilities: Process assigned customs entry documents and related filings accurately and in a timely manner, including ISF, general Customs Entry filing, e214, Drawback, etc. Maintain and update customer/importers profiles Determine and track duties and taxes payable; process payments on behalf of clients Handle accounting processes as they apply to CHB including the issuance of invoices to customers or overseas offices as well as the processing of payment requisitions Ensure maximum customer service satisfaction through interaction with clients and other company business units; provide timely responses to customer inquiries and status requests Notify management of any customer complaints or entry discrepancies and provide suggestions to resolve issues Review and distribute documentation to ensure regulatory compliance of participating government agencies Interact with Customs and other government agencies as needed Adhere to regulatory compliance and procedures/productivity standards Support other team members with accounts and workload on day-to-day operations Assist with the creation of client SOPs Other duties as requested Requirements Requirements/Qualifications: 8+ years of Logistics, Freight, International Transportation, and Customs related experience High School Diploma or GED required; Bachelor Degree preferred Current and active Customs Broker's License strongly preferred Ability to identify when escalation is needed to find a resolution on an existing problem Ability to work in a fast paced environment Ability to multi-task to ensure daily brokerage operations are successfully completed Ability to create and maintain professional relationships with customers Possess excellent written and verbal communications and analytical skills Possess strong cross-functional teamwork, collaboration and interpersonal skills Detail oriented Knowledge of US Customs and other Government Agency Requirements Proficient in Customs ABI Software (NetCHB, EZ-ABI, Cargowise) & ACE Proficient in Microsoft Office: especially Excel, Word, PowerPoint, Outlook Work Location: 3033 W. President George Bush Hwy, Suite 250, Plano, TX 75075 (Onsite) Travel %: Ability to travel up to 5% in U.S. Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America will support your professional development and growth in your future career. Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location. Samsung SDS America, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

Job Description Samsung SDS is a global leader in logistics, powered by innovative IT solutions like our integrated "Cello" platform. As Logistics Legal Counsel on the Legal & Compliance team, you'll deliver strategic legal support to our Smart Logistics (SL) business, driving growth in 3PL/4PL services, transportation, warehousing, import/export, and customs. You'll identify significant legal issues and provide accurate, relevant, and timely legal support to various business stakeholders of the company's SL business. You'll also draft, negotiate, and review complex commercial contracts in the context of global supply chain and logistics services, particularly relating to 3PL and 4PL transportation, warehousing, import/export, and customs. Further, you'll provide legal advice for the resolution of logistics claims and mitigate legal risks by ensuring compliance with all laws and regulations applicable to SL business. This role demands strong communication, industry knowledge, and collaboration across global stakeholders. Ideal for a proactive legal expert who thrives in a dynamic environment, balancing legal precision with business acumen. Join us to shape the future of supply chain logistics. Learn more at: ********************************************** Key Responsibilities: Contract Management & Commercial Transaction Draft, review, and negotiate a broad range of commercial contracts related to logistics services, including multimodal transportation agreements (OTR, ocean, air, drayage, and LTL/FTL), warehouse management agreements, and global supply chain arrangements Work within company guidelines to review, analyze, and negotiate contractual agreements with customers, shippers, consignees, and carriers Support business development through RFP responses and contract negotiations with customers, carriers, and logistics partners Collaborate with internal and external stakeholders to negotiate contract terms that protect company interests while maintaining strong client relationships Claims Management & Resolution Analyze claims data to determine claim validity, coverage, and/or liability for logistics claims arising from transportation (trucks/trailers, cargo/freight, maritime), warehouse operations, and property damages Provide strategic legal advice to internal clients for the resolution of claims and complaints Draft, review, and negotiate the full range of legal documents relating to various claims, including demand letters, settlement agreements, and releases Manage claims litigation strategy, including settlements and insurance coverage, and attend mediations, arbitrations, or trials as needed Communicate effectively with insurance brokers, carriers, third-party administrators, legal counsel, and other stakeholders regarding claims matters Escalate and coordinate with external claims adjusters to resolve claims issues Legal Advisory & Stakeholder Relations Serve as primary legal contact for internal stakeholders and liaise with external parties, including customers, vendors, outside counsel, auditors, and insurance brokers/carriers Represent SL Legal in internal and external meetings and communicate accordingly with third-party bodies Act as the internal subject matter expert to provide interpretation and explanation of contracts, applicable laws and statutes (e.g., Carmack Amendment) related to claims and logistics operations Regulatory Compliance & Risk Management Advise on legal and regulatory matters affecting logistics operations, with particular focus on transportation regulations, customs compliance, import/export requirements (e.g., DOT, FMCSA, FMC, OSRA 2022, CBP, CTPAT) Identify legislative and regulatory changes affecting logistics and advise business units on compliance measures Assist in developing and implementing compliance programs and internal policies to mitigate legal and operational risks Stay current with evolving regulations from FMC, FMCSA, and other relevant regulatory authorities Reporting, Training, & Best Practices Develop and distribute key reports and analyses, including comprehensive claim reports and ad hoc reports for management to support findings and data-driven decision making Deliver training sessions and develop training materials for business teams on claims handling, contract compliance, legal obligations, and risk management Develop legal resources including claims handling guidelines and contract playbooks for internal stakeholders Promote legal compliance and best practices across business operations Additional Responsibilities Support cross-functional teams across different time zones and cultures Perform other duties as assigned Requirements J.D. from an accredited U.S. law school and active membership in the Texas Bar in good standing Demonstrated experience drafting and negotiating commercial contracts in a logistics, supply chain, or 3PL/4PL environment Strong background in claims management and resolution, including experience with insurance carriers, third-party administrators, and claims litigation Relevant legal experience, particularly in trucks/trailers, cargo/freight damages, property damages, maritime claims, disputes, and insurance Ability to produce comprehensive reports to support findings and analyses Highly organized with exceptional attention to detail and ability to manage multiple priorities Excellent verbal and written communication skills with the ability to translate complex legal concepts into practical business guidance Strong customer service orientation and interpersonal skills Positive attitude, adaptability, and high energy to thrive in a fast-paced, dynamic environment while maintaining composure under pressure Self-motivated and assertive, with the ability to excel both independently and in a collaborative team settings Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and web-based platforms Willingness to travel up to 20% for site visits, claims investigations, contract negotiations, and dispute resolutions Work Location: 3033 W President George Bush Hwy, Suite 250, Plano, TX 75075 (minimum 3 days onsite per week) Physical Demands: The position requires the ability to talk and hear while performing the duties of this job The position requires the ability to stand, walk, use hands to handle or feel, and reach with hands and arms The position requires dexterity to write and use computer keyboard and mouse The position requires multitasking and solving complex issues in a fast-paced environment This position requires the ability to occasionally lift office products, materials and supplies, up to 20 pounds Benefits Samsung SDSA offers a comprehensive suite of programs to support our employees: Top-notch medical, dental, vision and prescription coverage Wellness program Parental leave 401K match and savings plan Flexible spending accounts Life insurance Paid Holidays Paid Time off Additional benefits Samsung SDS America will support your professional development and growth in your future career. Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location. Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law.

We are looking for a Dynamics 365 Contact Centre Architect to join our growing team focused on delivering next-generation, AI-powered contact center solutions. This is a strategic technical leadership role at the forefront of Microsoft's move into full-service CCaaS, where you will help architect and integrate scalable, omnichannel contact center solutions which will include automation and data-driven intelligence to drive transformative customer experiences. As a key member of our Contact Center go-to-market (GTM) initiative, you will collaborate with pre-sales, industry experts, delivery teams, and Microsoft to define and execute scalable, intelligent solutions built on Dynamics 365 Contact Center, Azure Communication Services, Teams Voice, Power Platform and Microsoft Copilot creating powerful agent and customer experiences across industries. Key Responsibilities * Understand client CX needs and industry trends to design forward-thinking CCaaS solutions. * Collaborate with pre-sales and account teams to shape solutions, estimate effort, and support proposal development. * Define and implement workflows that cover voice, digital messaging, bots, knowledge, and agent assist capabilities within the Microsoft ecosystem. * Architect modern contact center solutions using Microsoft Contact Center Platform, Dynamics 365 Customer Service, D365 Copilot, Azure Communication Services, Copilot Studio, Power Platform and Teams Voice. * Lead technical implementation across pre-sales, solution planning and delivery. * Define repeatable reference architectures, deployment models, and reusable accelerators. * Stay current on Microsoft's CCaaS roadmap, product enhancements, and ecosystem partnerships. We are looking for a Dynamics 365 Contact Centre Architect to join our growing team focused on delivering next-generation, AI-powered contact center solutions. This is a strategic technical leadership role at the forefront of Microsoft's move into full-service CCaaS, where you will help architect and integrate scalable, omnichannel contact center solutions which will include automation and data-driven intelligence to drive transformative customer experiences. As a key member of our Contact Center go-to-market (GTM) initiative, you will collaborate with pre-sales, industry experts, delivery teams, and Microsoft to define and execute scalable, intelligent solutions built on Dynamics 365 Contact Center, Azure Communication Services, Teams Voice, Power Platform and Microsoft Copilot creating powerful agent and customer experiences across industries. Key Responsibilities * Understand client CX needs and industry trends to design forward-thinking CCaaS solutions. * Collaborate with pre-sales and account teams to shape solutions, estimate effort, and support proposal development. * Define and implement workflows that cover voice, digital messaging, bots, knowledge, and agent assist capabilities within the Microsoft ecosystem. * Architect modern contact center solutions using Microsoft Contact Center Platform, Dynamics 365 Customer Service, D365 Copilot, Azure Communication Services, Copilot Studio, Power Platform and Teams Voice. * Lead technical implementation across pre-sales, solution planning and delivery. * Define repeatable reference architectures, deployment models, and reusable accelerators. * Stay current on Microsoft's CCaaS roadmap, product enhancements, and ecosystem partnerships.

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. As Korea's no.1 IT service provider, Samsung SDS has completed a number of SCM/logistics consulting and system development projects for the last 30 years. Based on the extensive experience and expertise it built over the years, Samsung SDS started to provide tech-based logistics services in 2012 and has now grown into a global top-level third-party logistics company. We are seeking an enthusiastic and driven individual to join our team as Logistics (Freight Forwarding) Sales Associate. This position offers an exciting opportunity to kick-start a career in sales within the logistics industry. The ideal candidate will possess a positive attitude, strong communication skills, and a proactive approach to finding and engaging with potential customers through cold calling and networking. To learn more about Samsung SDS America, Inc. please visit ****************************************************** Responsibilities Identifying Business Opportunities: ‒ Actively seek new business opportunities within existing key accounts, exploring avenues for upselling or cross-selling. ‒ Promote all company products and services for imports and exports to increase sales ‒ Analyze market trends and competitor activities to identify potential areas for business expansion. Meeting Sales Targets: ‒ Set and achieve sales targets for both revenue growth and customer satisfaction. ‒ Monitor and report on progress toward sales goals, making adjustments to strategies as needed. ‒ Ensure execution of developed sales strategies, objectives, and goals Customer Support and Issue Resolution: ‒ Provide excellent customer support, troubleshoot issues, and ensure timely resolution of problems to maintain customer satisfaction. ‒ Work closely with cross-functional teams to address customer concerns and improve overall service quality. Negotiation and Contract Renewals: ‒ Negotiate contracts, pricing, and terms to ensure mutually beneficial agreements. ‒ Facilitate the renewal of contracts and agreements, aiming for long-term partnerships. Communication and Reporting: ‒ Keep clients informed about relevant updates, new offerings, and industry insights. ‒ Prepare and present regular reports to management on key account performance and opportunities. Team Collaboration: ‒ Collaborate with internal teams, including sales, marketing, pricing and legal, to align strategies and deliver comprehensive solutions to clients.

Role Overview At Avanade, we see how the power of Dynamics 365 CE & Power Platform shapes the future of businesses every day. By combining our unmatched Microsoft knowledge with our creative approach to innovation and strong industry knowledge, we create a lot of opportunities for Microsoft, our clients, and for you. Avanade has countless paths for you to pursue. One of them is sure to lead to your unique version of success. As a Dynamics 365 Customer Engagement Functional Consultant, you will play a key role in designing, developing, and implementing Dynamics 365 Customer Engagement (CE) solutions. You will work closely with clients and project teams to create innovative business applications that enhance customer experiences and streamline operations. This role offers the opportunity to work for Microsoft's #1 partner, with a strong focus on professional development, cutting-edge technology, and leadership in solution delivery We are looking for a skilled and client-focused Dynamics 365 CE Functional Consultant to join our team. The ideal candidate will have a strong background in business analysis and CRM processes, with hands-on experience configuring and implementing Dynamics 365 Customer Engagement (Sales, Customer Service, Marketing, or Field Service). You will work with clients to understand their requirements, design solutions, and ensure successful delivery that drives business value. Key Responsibilities: - Solution Design & Configuration: Design and configure Dynamics 365 CE modules (Sales, Customer Service, Marketing, Field Service, etc.) to meet client requirements. Ensure the system is set up to optimize workflows, data management, and reporting. - Client Engagement: Collaborate with stakeholders to gather requirements, analyze business processes, and translate them into functional solutions. - Technical Leadership: Provide guidance and mentoring to junior consultants and developers on best practices. Customization & Integration: - Customize Dynamics 365 CE to match client-specific processes, including custom entities, fields, workflows, and forms. Work with technical teams to integrate Dynamics 365 CE with other business applications, including ERP, marketing, and service platforms. - Client Advisory & Best Practices: - Serve as the primary functional advisor for clients, providing expertise on Dynamics 365 CE best practices, industry standards, and how to leverage the platform for business optimization. - Governance & Security: Implement data governance, security roles, and compliance policies across environments. - Training & Enablement: Conduct workshops, training sessions, and knowledge transfers to client teams or internal staff. - Continuous Improvement: Stay up to date with Microsoft's roadmap, new features, and industry trends to advise clients strategically. Documentation & Reporting: - Document functional specifications, configuration settings, and system changes. Prepare regular project status reports and communicate progress to both internal teams and clients. Collaboration with Cross-functional Teams: - Work closely with technical teams (developers, system administrators) and project managers to ensure successful solution delivery. Participate in project planning and progress meetings, providing functional expertise throughout the project lifecycle Experience Required - Strong knowledge of Microsoft Dynamics 365 Customer Engagement modules (Sales, Customer Service, Marketing, Field Service, etc.). - Hands-on experience with customizing Dynamics 365 CE, including working with entities, forms, views, workflows, and dashboards. - Excellent communication and presentation skills, with the ability to explain complex technical concepts to non-technical stakeholders. - Ability to work directly with business stakeholders to provide functional solutions and best practices. - Strong understanding of CRM principles and customer engagement processes. - Excellent stakeholder management and communication skills. Equal Employment Opportunity Statement All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Avanade is committed to providing veteran employment opportunities to our service men and women. Please read Avanade's Hiring and Privacy Statement for more information on how we process your data during the Recruiting and Hiring process.

Why join Samsung SDS? Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world. To learn more about Samsung SDS America, Inc. please visit *********************** Key Responsibilities As a Logistics Contract Paralegal, you will work with the Legal & Compliance team and various business representatives to support contract and project management functions of the company's smart logistics (SL) business. This position will provide comprehensive legal support, focusing on contract management and other legal administrative duties. This position will be responsible for coordinating the entire contract lifecycle, from initial drafting and review to negotiation and documentation. The position will also be responsible for managing logistics business-related licenses and insurance. The position reports to Head of SL Legal, and requires an outstanding work ethic, positive attitude, ability to work efficiently, and excellent customer service and attention to detail. Contract Management Review contract request forms and collect information necessary for contracts Draft, review, edit and analyze various types of contracts, including NDAs, logistics services agreements, transportation agreements, warehouse management agreements and the like Provide guidance and support to colleagues regarding contract-related matters Handle amendments and/or supplemental agreements of existing contracts as needed to accommodate changes in business requirements Coordinate with various departments to ensure contracts are in compliance with legal and regulatory standards, and company policies Contract Negotiation Collaborate with cross-functional teams, including legal, procurement, finance, pricing, sales, and operations to ensure alignment on contract terms and conditions Act as the point of contact for contract-related discussions, and serve as key liaison between corporate counsel and other stakeholders Strive to achieve favorable terms and conditions while maintaining strong client relationships Administrative Support Provide administrative support of the day-to-day activities of SL Legal & Compliance Process budget requests and invoices, expenses and reimbursements and the like Maintain and update logistics-related licenses and insurance policies Organize and prepare for meetings, events, presentations and reports Documentation and Record-Keeping Route contracts for signature, collect and save fully executed contracts in designated shared folders Manage the contract lifecycle through Cello, including amendments, renewals, and termination processes Maintain accurate and organized contract records in team's shared folders and files Create and maintain a contract database, contract-related information and other references Legal Research and Compliance Conduct legal research on laws and regulations specific to the logistics and transportation industry Assist in ensuring compliance with relevant laws and regulations in the logistics industry Litigation Support and Others Assist in other legal matters such as litigation, claims, and other disputes Develop and provide contract/legal training to internal clients in a clear and understandable manner Perform other duties as assigned or required Requirements Requirements/Qualifications College degree or equivalent work experience Minimum of 2-3 years of experience as a contract manager, preferably in the logistics or transportation industry High energy, fast learner, flexible and able to execute in a fast-paced, very diverse environment Ability to prioritize numerous projects under deadline pressure, and work extended hours as required Well-organized and detail oriented with an outstanding work ethic and customer-oriented attitude Familiarity with a wide variety of corporate and commercial agreements Strong administrative, interpersonal skills, and excellent verbal and written communication Excellent research, analytical, and organizational skills Ability to work both independently and as a good team player Work across time zones and cultures with a cross functional group of stakeholders Proficient with software including Microsoft Office Suite (Word, PowerPoint, Excel); and ability to conduct internet research and learn to use internal contract management tools such as Cello, our integrated logistics platform Understanding of logistics and supply chains industry a plus Physical Demands The position requires the ability to talk and hear while performing the duties of this job. The position requires the ability to stand, walk, and use hands to handle or feel, and reach with hands and arms. The position requires dexterity to write and use computer keyboard and mouse. The position requires multitasking and solving complex issues, occasionally in a fast-paced environment. This position requires the ability to occasionally lift office products, materials and supplies, up to 20 pounds. Benefits Benefits & Perks We believe that when you thrive, we all succeed. That's why our benefits are built to support your health, well-being, career growth, and life outside of work. Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered. 401(k) with Company Match Invest in your future with our competitive retirement savings plan-and we'll match your contributions. Flexible Spending Accounts (FSAs) Set aside pre-tax dollars for healthcare or dependent care expenses. Paid Time Off & Holidays Generous PTO plus company-paid holidays to recharge and unplug. Family/Medical/Bereavement/Parental Leave Paid leave to support you during hardships or life's biggest moments. Life & Disability Insurance Peace of mind with company-paid life, short-term, and long-term disability coverage. Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power. Wellness Programs From fitness incentives to mental health support, we've got your well-being covered. Learning & Development Access various training programs, tools, and resources to enhance your skills and advance your career. Service Awards We honor your commitment! Enjoy special recognition and rewards for your dedication. Subsidized Lunch Support Savor your meals with our support. ...and more! Explore additional benefits and programs designed to support you both at work and in your personal life. Samsung SDS America supports your professional development and growth in your future career. Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location. Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law. Follow Us Samsung SDS Logistics YouTube Cello Square LinkedIn X (Twitter)

Why join Samsung SDS? Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called “Cello” in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing. Smart Logistics Division tech-driven innovators shaping the future of global supply chain solutions. Our logistics platform Cello blends cutting-edge IT with real-world logistics, offering smarter, faster, and more reliable services to our clients around the world. To learn more about Samsung SDS America, Inc. please visit *********************** Responsibilities The ideal candidate will support to operate logistics process with strong communication skills, attention to detail, and ability to collaborate effectively with internal teams and external stakeholders. Monitor and manage the entire process of product movement via Air, Ocean, Land/trucking transportation process Track shipments across different channels Report monthly on Key Performance Indicators (KPI's) for the Supply Chain function Daily liaison with customers, carriers, and internal staff Develop performance metrics to evaluate the operating performance of internal supply chain resources and external supply chain partner collaboration model Support to perform logistics procedures to achieve team goals by logistics policies. Keep proper records of all forms of transactions related to the team's logistics operations Monitor and resolve discrepancies and problems that can be found related to the transportation/logistics system Maintain essential account documentation with up to date information and ensure that it is collated and stored so as to be readily accessible Analyze areas of corporate logistics to find out the most cost-effective means and methods of transporting supplies Coordinate with site managers and co-workers to assure effective operations Perform ad-hoc reporting, as required. Perform other job related duties as required Requirements Requirements/Qualifications Bachelor's Degree or higher required in a business-related field, High School Diploma required 3+ years of experience in the logistics industry Including Freight Forwarding and relevant industry knowledge including Strategy Planning Excellent analytical and problem solving skills Highly organized with the ability to manage multi-tasks while paying close attention to detail Positive attitude to solve problems and serve the customers with good care Very Proficient in Outlook, Microsoft Office applications such as Excel/Powerpoint/Word Great interpersonal skills, with the ability to communicate openly and effectively Works well under pressure and has a sense of urgency Strong work ethics Ability to travel up to 20% in U.S. Work Location: 10800 Pecan Park Blvd #130 Austin, TX 78750 (Onsite) Benefits Benefits & Perks We believe that when you thrive, we all succeed. That's why our benefits are built to support your health, well-being, career growth, and life outside of work. Comprehensive Health Coverage Top-tier medical, dental, vision, and prescription plans to keep you and your family covered. 401(k) with Company Match Invest in your future with our competitive retirement savings plan-and we'll match your contributions. Flexible Spending Accounts (FSAs) Set aside pre-tax dollars for healthcare or dependent care expenses. Paid Time Off & Holidays Generous PTO plus company-paid holidays to recharge and unplug. Family/Medical/Bereavement/Parental Leave Paid leave to support you during hardships or life's biggest moments. Life & Disability Insurance Peace of mind with company-paid life, short-term, and long-term disability coverage. Employee Discounts Enjoy exclusive deals on products and services with global Samsung Brand Power. Wellness Programs From fitness incentives to mental health support, we've got your well-being covered. Learning & Development Access various training programs, tools, and resources to enhance your skills and advance your career. Service Awards We honor your commitment! Enjoy special recognition and rewards for your dedication. Subsidized Lunch Support Savor your meals with our support. ...and more! Explore additional benefits and programs designed to support you both at work and in your personal life. Samsung SDS America supports your professional development and growth in your future career. Your base pay is one part of our total compensation package and is determined within a range. This allows you to progress as you grow and develop within the position. Your base pay will depend on your skills, education, qualifications, experience, and location. Samsung SDS America, Inc. is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, status as a protected veteran, marital status, genetic information, medical condition, or any other characteristic protected by law. Follow Us Samsung SDS Logistics YouTube Cello Square LinkedIn X (Twitter)