San Antonio Zoo jobs

Job Description Marketing Coordinator - Sales Account Executive (Austin) Collaborate with a passionate Zoo Crew in San Antonio Choosing where to grow your career has a major impact on your professional and personal life, so it's equally important you know that the place you choose to work at will support and guide you. With a diversity of passionate people, San Antonio Zoo is a place where you can collaborate with others securing a future for wildlife. The Impact You'll Make in this Role The person in this position is responsible for selling San Antonio Zoo group admission and experience products in the Austin, TX region; generating sales for groups of 10 or more guests, offering corporate discounts, planning team building functions, and signing ticket resellers. As a Sales Representative, this person handles all facets of account management and cultivation, which includes, but is not limited to selling, invoicing clients, and collections. This person works closely with clients, vendors, and various departments within the San Antonio Zoo to grow the non-catered group outing and reseller business. As a Marketing Coordinator - Sales Executive (Austin), you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people in San Antonio. Here, you will make an impact by: Implement a group sales marketing strategy addressing revenue, customer cultivation, and market targets in the Austin, TX region and emerging markets. Build and grow key corporate ticket sales partners, resellers, and other consignment ticket accounts in the Austin, TX region. Be the liaison for Austin destination marketing organizations and tour companies, make sales calls, and create promotional events to bring outside event planners and members together to maximize San Antonio Zoo as a destination and to increase the dollar expenditure per visitor. Represent San Antonio Zoo at conventions, trade shows and other related events in and around Austin, TX to represent San Antonio Zoo as a group destination. Be an extension of San Antonio Zoo's brand, establishing and maintaining good working relationships with clients, participating vendors, advertising agencies and the general public. Establish and maintain positive, cooperative, and effective working relationships with clients, partners, and 3rd party vendors. Consistently exhibit an attitude of guest service inside and outside of the zoo, showing hospitality to all. Be fully committed to the mission of San Antonio Zoo to create awareness that inspires action to care for the wild world we steward and animals we protect. Performs other work-related duties as required and assigned. Your Skills and Expertise To set you up for success in this role from day one, San Antonio Zoo recommends the following skills/qualifications: Must be able to work independently and be a motived self-starter. Must possess customer service and relationship building skills. Must possess a High School diploma or equivalent. Requires at least one (1) year of sales experience and prospecting strategies. Proficient in the Microsoft Office Suite. Requires the ability to travel to throughout the Austin, TX region regularly and to San Antonio occasionally. Successful candidates must complete a pre-employment drug screening and background check. We enjoy year-round operation for all staff, must be available day, nights, weekends, holidays, and occasional special after-hour assignments. San Antonio Zoo is an equal opportunity employer. San Antonio Zoo will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

The Executive Assistant to the Chief Executive Officer serves as the strategic and operational backbone of the CEO's Office. This role provides high-level administrative, project, and stakeholder support to the CEO, Board of Directors, and Executive Leadership Team (ELT). The ideal candidate is a skilled professional with exceptional judgment, the ability to navigate complex organizational dynamics, and the confidence to represent the CEO with professionalism and warmth. This role requires a high degree of discretion, operational acumen, and the capability to manage sensitive matters involving senior executives, board members, city leadership, donors, and community partners. The Executive Assistant ensures the CEO's time, priorities, and communications are effectively aligned with the organization's mission and strategic goals. EXECUTIVE SUPPORT FUNCTIONS - SPECIFIC JOB DUTIES & RESPONSIBILITIES Strategic Executive Support · Serve as the primary liaison for the CEO's Office, managing high-level internal and external communications with exceptional professionalism, discretion, and clarity.· Oversee complex calendar management and prepare the CEO for meetings through briefings, talking points, presentations, and strategic background research.· Map and manage CEO priorities, ensuring alignment with organizational goals and maximizing efficiency for both the CEO and ELT.· Maintain governance documents, bylaws, historical records, and confidential board materials. Operational Coordination & Project Management · Partner with the project management function to support organizational initiatives, cross-departmental alignment, and timely execution of deliverables.· Develop and optimize processes, workflows, and communication systems that enhance operational efficiency across the CEO's Office and ELT.· Provide research, reporting, and planning support for special initiatives and executive requests.· Track action items and follow-through to ensure accountability at all levels. Board and Executive Stakeholder Engagement · Serve as a key ambassador for the CEO's Office in interactions with staff, board members, donors, civic leaders, and community partners.· Prepare and manage logistics for Board of Directors and committee meetings, including scheduling, materials preparation, follow-up communications, and governance reporting.· Support donor and partner engagement efforts with tact, diplomacy, and relationship-building skills.· Produce accurate and timely internal and external communications, reports, and executive summaries. Confidentiality, Crisis Response, & Executive Judgement · Handle highly sensitive information and discussions with utmost integrity and confidentiality.· Support executive continuity during unexpected events, crises, or urgent organizational needs.· Demonstrate strong judgment in decision-making, time management, and issue escalation. Technology, Innovation & Efficiency · Leverage modern tools-project management systems, data dashboards, productivity platforms-to streamline operations and increase organizational transparency.· Continuously identify opportunities to enhance productivity and drive innovative approaches to executive support. Teamwork & Organizational Leadership · Serve as a trusted member of the CEO's Management Team, fostering collaboration and positive working relationships across departments.· Model the organization's values and help cultivate a positive, equitable, and mission-driven workplace culture. DESIRED QUALIFICATIONS & COMPETENCIES Education and Experience · Post-secondary education and/or relevant training preferred.· 5-7 years of progressively responsible administrative experience supporting C-suite executives, high-level civic officials, or senior leaders in complex organizations.· Experience in supporting or coordinating with Boards of Directors, governance bodies, executives, or high-profile stakeholders is strongly preferred.· Experience in nonprofit or mission-driven organizations is a plus but not required. Knowledge, Skills, Abilities · Exceptional interpersonal skills with the ability to build trusting relationships across all levels, from board members to staff.· Proactive, anticipatory work style with the ability to manage priorities and deadlines in a fast-paced and dynamic environment.· Advanced proficiency with productivity and collaboration tools (Microsoft Office Suite, Google Workspace, project management platforms, Zoom, etc.)· Strong written and verbal communication skills, including the ability to synthesize complex information for executive audiences.· Highly organized and resourceful with strong problem-solving abilities.· Demonstrates rigorous attention to detail and a strong commitment to accuracy across all administrative, operational, and governance responsibilities, ensuring high-quality, error-free work.· Agile and adaptable, capable of managing competing priorities and shifting needs.· Comfortable working independently while maintaining a collaborative, team-oriented approach. Software Tools Used · Project management tools (e.g., Wrike, Smartsheet, Asana, Trello, Monday.com) or similar programs.· Communication and scheduling platforms (e.g., Microsoft Teams, Slack, Zoom).· Advanced familiarity with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).· Data analysis and visualization tools (e.g., Tableau, Google Analytics).· File sharing and document collaboration tools (e.g., Google Workspace, SharePoint).· Digital event coordination platforms (e.g., Eventbrite, Cvent, Whova, Tripleseat). Physical Demands and Work Environment · Ability to work flexible shifts, including weekends and evenings, when required.· Ability to work indoors and outdoors with exposure to cold and heat.· Ability to move between work areas to support meetings, events, and operational needs both on and offsite.· Able to perform essential office functions, including extended periods of computer-based work and routine movement within the office environment.· Must have a valid driver's license. This job description is intended to outline the primary duties, responsibilities, and qualifications of this position. The employer reserves the right to modify, add, or remove duties as necessary. Employees may be required to perform other duties as assigned that are not explicitly listed in this description.

JOB The Dallas Zoo's Advancement Division is seeking an individual whose role is crucial in ensuring the sustained support and growth of our organization's mission, Engaging People & Saving Wildlife. The will play a key role in ensuring that the Zoo's fundraising goals and objectives are achieved by focusing on grant writing, grant prospecting, corporate and foundation partner stewardship, and impact reporting. This role is primarily administrative, reports to the Director of Corporate and Foundation Giving, and will work closely with Leadership and Institutional Giving gift officers and development operations staff. SPECIFIC DUTIES AND RESPONSIBILITIES • Write communications, letters of intent, persuasive funding applications and proposals, impact reports, acknowledgements, and funder stewardship communications. • Maintain a library of facts, impact statistics, and detailed storylines to support funding requests for routine operational needs, significant capital investments, and other ad hoc needs covering a wide variety of topics. • Prepare and submit stewardship reports, impact reports, and/or proof-of-performance power points to funders.• Grants Administration - assist with compliance procedures in financial policies and procedures, ensure agency/funder guidelines outlined in grant and sponsor agreements are being met by stakeholders, and track expenditures for grant-funded programs.• Communicate professionally and courteously with internal and external stakeholders (funders, board, donors, corporate and community partners, etc.) and integrate relevant stakeholder feedback into funding proposals.• Collaborate with the Institutional Giving leadership team to develop fundraising strategies to meet goals for revenue from foundations, corporate giving programs, and government grants. • Maintain the structures and tools needed to execute fundraising strategies for budgets, timelines, data collection, and outcomes to include but not limited to: a grant calendar, project management tools, and the Zoo's prospecting tools. • Maintain a portfolio of existing and new funders - including all aspects of grant cycles from identification through fulfillment - assuring sufficient time to gather information and develop proposals.• Maintain Zoo activity on grants.gov and Dallas Zoological Society's SAM.gov registration• Serve as a point-of-contact for corporate members, managing new and renewed memberships and ensuring benefits are fulfilled. • Assist Director of Corporate and Foundation Giving in supporting a portfolio of corporate partners and executing stewardship plans in collaboration with gift officers.• Initiate outreach and follow-up calls, including cold calls, and build rapport with donors and corporate partners.• Coordinate sponsor activations and on-site logistics, including cross-department communication, event memos, and partner hospitality.• Prepare and maintain donor records including moves management steps and documents in Tessitura CRM database.• Prepare and submit invoices for reimbursement-based grants throughout the grant period.• Lead donor tours/site visits and represent Dallas Zoo at events with funders and potential partners.• Handle sensitive/confidential information with utmost discretion.• Serve as an Authorized Official Representative (AOR) for the Zoo when submitting funding requests.• Support the Advancement team as needed in a variety of capacities which may include working events or writing appeals, and other duties as assigned. QUALIFICATIONS • Bachelor's degree and/or equivalent post-secondary education/training.• 1-3 years of experience in a non-profit fundraising and/or grants administration capacity.• Proficiency in MS Office Suite (Word, PowerPoint, Excel, Outlook) and ability to produce polished correspondence, reports, proposals, and presentations.• Experience with a customer relationship management system (CRM) platform and project management tools such as Wrike, Asana, Trello, etc. is preferred.• Working knowledge of 2 CFR Part 200 and familiarity with fundraising best practices is a plus.• Able to work flexible hours to potentially evenings and weekends as necessary to meet deadlines and support after-hours advancement events.• Must be able to walk, stand, sit, kneel, stoop, crawl, twist, reach above head, pull bend, climb stairs and ladders, and carry up to 50lbs. • Must have reliable transportation and a valid driver's license (to operate Zoo vehicles). • Strong written and verbal communication skills, with the ability to transform facts and data into compelling stories that inspire support.• Highly organized, detail-oriented, and able to manage multiple priorities while meeting deadlines.

Dallas Zoo's Education Department is focused on providing high-quality educational programming from seasonal camps, family, early childhood and school programs to in-park interpretation and community conservation engagement initiatives. Working alongside education staff, interns in the education department have the opportunity to receive training and experience in effective instructional techniques for interpretation, conservation and science-oriented program development, outcomes-based program evaluation, working with volunteers and key community partners to develop community conservation engagement events and customer service in a team-based professional environment. There are many different roles in the education department; at the beginning of the internship, interns will have the opportunity to choose a specific position to shadow based on personal interest. Interns will also be responsible for completing a demonstration project on one of the topics outlined above. The ideal candidate is a highly motivated individual looking to expand their knowledge of interpretation and conservation education programming. The Dallas Zoo College Internship Program provides a learning opportunity for currently enrolled undergraduate or graduate students at an accredited college/university in the United States. Interns become actively involved in the Zoo's animal care departments, conservation/research efforts, operations, and/or administrative positions. Interns work 20-24 hours per week for a maximum of 12 weeks. Each placement is designed to help the intern gain experience related to their education. Most internship positions are unpaid. The Zoo does not provide transportation, housing, or a stipend. All interns will be required to complete an educational project, participate in at least one service-learning project, and attend professional development sessions designed especially for Dallas Zoo interns. The Dallas Zoo Volunteer Services Department will work with students/schools to document internship experience needed to gain university/college credit. Qualifications: Must be able to perform physical challenges involved in the daily duties of the department including talking for long periods, walking throughout the park, lifting/carrying equipment weighing approximately 50 lbs., sitting, kneeling, stooping, crawling, twisting, reaching above the head, pulling, bending, and climbing stairs and ladders. The candidate must be able and willing to perform all duties outdoors and in all weather conditions. Understand and follow oral and written instructions Must be able to communicate clearly and concisely, both orally and in writing Establish and maintain an effective rapport with all levels of management, employees, and zoo guests Internship requirements: Current college or university student or applications submitted within one year after graduation Ability to work 20 - 24 hours per week for 12 weeks Must be otherwise eligible to work in the U.S. at the time of the internship Candidates selected for internship must pass a background check and TB test. Application Deadline: 1 August 2025 Fall Internship Start Date: 24 September 2025

JOB SUMMARYThis is an entry-level position responsible for advancing the Dallas Zoo's mission by facilitating experiential learning opportunities in a temporary butterfly habitat. Lepidopterists will actively engage guests and program participants through educational programming that inspires and empowers audiences to Create a Better World for Animals. Lepidopterists must be comfortable handling butterflies throughout their entire life cycle and interpreting topics relevant to the Zoo and wildlife conservation, as they relate to butterflies, to a wide variety of audiences on the Dallas Zoo campus. SPECIFIC DUTIES AND RESPONSIBILITIES * Provide overall daily care of butterflies and exhibits to ensure animal health, safety, and welfare, staff and public safety as set forth by AZA, USDA, and DZM to include: * Observe and monitor butterflies' general health and behavior, reporting any abnormal behavior to supervisor and/or veterinary staff.* Prepare and provide food for butterflies, following written instructions, provide water and administer medication as instructed to ensure proper nutrition and health;* Clean animal exhibits, butterfly food stations and equipment, maintaining a high level of sanitation, conducting pest control activities and reporting any mechanical defects that would endanger the animal, zoo staff, and/or guests;* Provide care for butterflies throughout their life cycle, including chrysalis handling, butterfly releasing, and clean-up of expired butterflies.* Maintain accurate butterfly records. * Proactively engage audiences through mission-driven experiences that inspire and empower audiences to take part in conservation actions on behalf of wildlife:* Reinforce and encourage interest in wildlife through age-appropriate, developmentally appropriate, positive engagement with guests via programming; * Actively inspire and empower audiences to develop an interest in and empathy for wildlife through positive and engaging interactions via experiential education programming focused on Dallas Zoo conservation priorities;* Deliver education programs to groups of all sizes and ages;* Keep current on conservation issues, interpretive techniques, and conservation psychology/community-based social marketing best practices;* Maintain positive, professional relationships with Dallas Zoo staff, guests, and volunteers;* Assist as new hire trainer for volunteers and interns as assigned; Act as a trainer for new hire Conservation Interpreters as assigned;* Assist in the organization and maintenance of educational materials as needed.* Collaborate with other Zoo personnel as needed to meet the Dallas Zoo's mission. This can include, but is not limited to, assisting and participating in media events, special tours, and public relations projects;* Participate in and support Zoo-wide initiatives, committees, and work groups; Understand and support Dallas Zoo's Strategic and Master Plans and departmental goals;* Follow all safety protocols and understand the position's role in emergency procedures, responding to emergencies as required;* Assist with the beautification of our park by removing litter and debris whenever you see it;* Assist with and raise awareness for AZA SAFE programs and Dallas Zoo conservation efforts;* Assist with other miscellaneous projects assigned by Dallas Zoo's Education leadership team;* Must be willing to support the Dallas Zoo's Mission and Vision statement. * Dallas Zoo is open to the public 364 days out of the year, therefore, all positions at the Dallas Zoo may require employees to work weekends, holidays, and evenings.* Perform other duties as assigned. PREFERRED QUALIFICATIONS • Two years of relevant experience in interpretation or a related field.• Excellent presentation and public engagement skills required;• Strong knowledge of best practices in interpretation required; National Association for Interpretation (NAI) certification preferred;• Bilingual speaking and writing skills preferred;• Excellent natural history and wildlife conservation knowledge with attention to scientific accuracy;• Must maintain a high level of enthusiasm, energy, and creativity while performing interpretive programs on a regular basis;• Must be comfortable working with and handling live and expired butterflies;• Must be a flexible, efficient, self-motivated team player, and solution-oriented: finding creative solutions to complex challenges;• Must be able to establish and maintain an effective rapport with all levels of management, employees, interns, volunteers, and zoo guests;• Must be able to communicate effectively both orally and in writing, following instructions and documenting information appropriately;• Ability to represent the Dallas Zoo in a professional manner at all times;• Ability to exercise sound judgment in emergency situations and to respond with appropriate action;• Must be able to walk, stand, sit, kneel, stoop, crawl, twist, reach above head, pull bend, climb stairs and ladders and carry up to 50 lbs.;• Must be able to work holidays and weekends, both regular and irregular hours as required;• Regular, reliable, and punctual attendance is an essential function of this position;• Must be able to actively work outdoors in hot, cold, or inclement weather;• Successful candidates must complete pre-employment drug screening, background check, and TB test;• Must have a valid driver's license to operate zoo vehicles and reliable transportation. The above statements are intended to describe the general nature and level of work performed by personnel assigned to this job and is not necessarily an exhaustive list of all duties to be assigned.

This position is an assistant teaching and caregiving position for the Wild Earth Preschool program, a nature preschool at the Dallas Zoo. Classes are mixed-age groups of children ages 3-5 years old who attend full-time daycare. Equipped with growing knowledge in early childhood development or a related field and the ability to inspire children to connect with nature through play and exploration, the assistant fosters positive relationships with children, parents, and staff to benefit whole-child growth. Together with the teaching team, this position assists in planning, implementing, and documenting learning; maintaining safety and regulation standards; and participating in nature-based activities with the children in all safe weather conditions. Assistants are organized, responsible, joyful, energetic, flexible, child-focused, safety-conscious, and enjoy being outdoors year-round for most of the day. Regular working hours, typically 40 per week, are scheduled Monday - Friday, though some weekends and evenings will be required for family events and staff meetings. Hours may vary between 7:30 am and 6:15 pm. This is a temporary assignment expected to end in early February 2026.SPECIFIC DUTIES AND RESPONSIBILITIESTeaching and Curriculum: • Assist in facilitation of developmentally appropriate nature-based preschool programming. • Incorporate project-based learning in an emergent curriculum that follows National Association for Educators of Young Children (NAEYC) and North American Association for Environmental Education (NAAEE) Guidelines. • Assist in planning learning opportunities based on child interests, including outdoor activities, play, art, music, dance and drama, language, math, science, technology, social/emotional, gross motor, and fine motor skills. • Help young children with self-help skills in dressing, grooming, bathroom activities, etc. • Assist in preparing environments and materials to support learning opportunities. • Assist in conducting formative assessments and maintain child portfolios. Relationships: • Sustain a welcoming, peaceful, and joyful classroom family atmosphere. • Assist in developing children's emotional, social, and behavioral skills through connection with nature, positive guidance, conflict resolution strategies, and mindfulness approaches. • Sustain a culturally responsive inclusive environment for children and their families. Physical Environment: • Assure children's physical and emotional safety, including following procedures in medication administration, allergy management, and authorized release. • Assist in maintaining a clean, healthy, safe outdoor and indoor environment. Ensure accurate and timely documentation of compliance logs. • Respond to emergencies in a calm and responsible manner. • Communicate concerns about the learning environment or children to the Early Childhood Manager. Families: • Involve families in their children's educational growth and encourage families to fully participate in the program. • Positively communicate child progress with family members and other teaching staff. Administration and Operations: • Collaborate with parents, guardians, education staff, and other zoo departments. • Maintain compliance with all relevant governmental, company, and departmental rules and regulations. QUALIFICATIONS Education and Experience • High school diploma or GED required. • Valid CDA or 12 college credits in Early Childhood Education (ECE), Child Development (CD), Elementary Education (ELED), Early Childhood Special Education (ECSPED), or enrolled in a program that will lead to these qualifications or higher preferred. • Experience in nature-based programming and demonstrated interest in conservation and environmental education preferred. Knowledge and Skills • Knowledge of basic biologic, ecologic, geologic, natural historic concepts preferred. • Must demonstrate strong emotional intelligence, including empathy and listening skillset. • Must demonstrate working knowledge of hazards and risk assessment as related to the environments of young children. • Must be flexible and willing to assist with a variety of teaching and administrative duties. • Must be able to create a culturally responsive inclusive environment for children and their families. • Must be able to communicate positively and effectively in English, orally and in writing. Communication in another language a plus. • Must demonstrate computer literacy, including use of Microsoft Office Suite and email. Working Conditions • Must be able to work outdoors in all seasons and all types of weather conditions 60% or more of each day. • Must be able to safely navigate a variety of surfaces, walk long distances, stand for extended periods of time, sit, kneel, stoop, crawl, twist, reach above head, climb stairs or ramps, and carry up to 50 lb. • A typical work week is 40 hours, M-F. Occasional evenings and weekends are scheduled for parent meetings, in service trainings, and/or special events. Other • Pediatric CPR/first aid certification required, or the ability to receive certification within 2 weeks of employment • Complete drug screening, background check, TB test. • Must be able to sign DFPS form 2985 Affidavit for Applicants for Employment with a Licensed Child Care Center. • Must have a valid driver's license to operate company vehicles and reliable transportation

Houston Zoo is seeking an HVAC Supervisor to join the Facilities department. This position will be responsible for supervising and training the HVAC team, and coordinating daily activities of personnel engaged in HVAC. The ideal candidate for this position will have experience in providing excellent environmental services, facilities upkeep, and ensure the highest degree of project facilitation from beginning to end. Our Mission: Houston Zoo connects communities with animals, inspiring action to save wildlife. Our Vision: Houston Zoo will be a leader in the global movement to save wildlife. Job Duties and Responsibilities Preparing and submitting required reports and maintain budget goals Supervise/manage/direct the selection, training, development, appraisal, and work assignments of personnel Inspects quality of work performed by crews and contractors in area of responsibility and prepare reports concerning the work Diagnoses mechanical and electrical malfunctions; installs, replaces, or repairs damaged equipment Installs new heating, ventilation, and air-conditioning systems Inspects and services refrigeration equipment including refrigerators, ice machines, gas packs and heat pumps Maintains the chilled and hot water supply systems Assembles and installs metal ductwork Assists in planning and designing of new installations of heating and air-conditioning systems Maintains maintenance records as required by City, State and EPA regulations Train personnel in work procedures and requirements ensuring proper use of equipment and PPE Manage multiple projects at one time and must prioritize appropriately and communicates scope of work with other departments Establish work standards and procedures and evaluates results Order supplies, parts, chemicals and other materials and maintain area within budget Contributes to saving animals in the wild through: reduction of waste, water and energy use and inspiring guests and staff to take wildlife protecting actions This is a working Supervisor position. When needed, you will be fully expected to work side by side with your team should they lag on work or work orders Performs other duties as assigned Education and Experience Bachelor's degree (B. A.); Five (5) years related supervisory experience in commercial HVAC environment Two years of experience in building or mechanical HVAC system maintenance is required Class A TDLR License required Universal EPA Certification required Experienced in interpreting building codes and regulations as they relate to HVAC Ability to interpret blueprints, floor plans and wiring diagrams Ability to read and interpret City, State and EPA regulations Possession of an EPA Refrigerant Technician Type I and II certification on the date of application Possession of an EPA Refrigerant Technician Universal certification on the date of application Must have a valid Texas driver's license and comply with the policy on driving About Houston Zoo Houston Zoo is made up of many moving parts with over 6,000 permanent residents (our animals) for whom we provide housing, meals, medical care and, yes, even education! There are over 2 million guests each year who come to experience our incredible variety of animals and ecosystems, as well as attend special private and public events and entertainment. Our dedicated staff works around the clock to ensure that the Zoo is always running smoothly for the safety and well-being of our residents and guests. We strive to ensure the protection of all the counterparts of the animals we have at the Zoo and in the wild. Join Houston Zoo and become a part of an organization that is focused on the preservation of wildlife and their habitats by combining conservation with education and promotion of sustainable livelihoods in the local communities. Houston Zoo is an Equal Opportunity Employer.

This is an entry-level position, on-call position in animal care, following established protocols to provide outstanding animal care for species in the section: food preparation, feeding, exhibit maintenance, pest control, and reproductive management. This is a non-benefited position working up to 29 hours per week for up to 6 months. SPECIFIC DUTIES AND RESPONSIBILITIES Provide overall daily care of assigned animals and exhibits to ensure animal health, safety, and welfare, staff and public safety as set forth by AZA, USDA, and DZM to include: Observe and monitor animals' general health and behavior, reporting any abnormal behavior to supervisor and/or veterinary staff; Prepare and provide food for assigned animals, following written instructions, provide water and administer medication as instructed to ensure proper nutrition and health; Clean animal exhibits, holding pens, food prep areas, and equipment, maintaining a high level of sanitation, conducting pest control activities and reporting any mechanical defects that would endanger the animal, zoo staff, and/or guests; Achieve the highest standards of animal welfare and wellness by providing environmental enrichment and training sessions, using operant conditioning, as applicable; Participate in or assist with the capture and restraint of a variety of taxa including dangerous species Prepare and update animal records, reports and surveys, assisting in research projects as necessary to ensure thorough documentation and enhanced knowledge of animal biology; Perform general maintenance and repair of exhibits: painting, repairing fences and shelters, abating erosion, planting ground cover and removing weeds; Provide assistance with animal transfers and/or procedures as directed; Interact positively and professionally with animal care and veterinary staff and volunteers; Actively encourage interest in wildlife through positive interaction with zoo guests via educational presentations focused on animals, biology, conservation, and environmental issues; Utilize the enrichment item/device proposal form to create new enrichment ideas and items to be added to taxa repertoires and properly record the results of enrichment items after each use; Collaborate with other zoo personnel as needed to meet the zoo's mission. This can include, but is not limited to, assisting and participating in media events, special tours, and public relations projects; Participate in and support zoo-wide initiatives, committees, and work groups; Understand and support Dallas Zoo's Strategic and Master Plans and departmental collection plans; Study specific reference materials pertinent to animal care, behavior and natural history as assigned; Follow all safety protocols and understand the animal keeper's role in emergency procedures, responding to emergencies as required; Be able to supervise and train volunteers and interns within department as needed; Assist with the beautification of our park by removing trash and debris whenever you see Assist with and raise awareness for AZA SAFE programs; Perform other duties as assigned. PREFERRED QUALIFICATIONS Associate's degree in an animal science, biology, or related science field plus up to one year of paid animal care experience is required; Bachelor's degree in an animal science, biology, or related science field preferred; Must have knowledge of animal care and basic husbandry skills, and up to one year preferred of exotic animal care experience at an AZA-accredited facility Must be a flexible, efficient, self-motivated team player, and solution-oriented: finding creative solutions to complex challenges; Must have basic knowledge of research techniques and practices, with solid observation skills; Must be capable of practicing, or willing to learn, safe methods of capture and restraint for a variety of taxa (which may include potentially dangerous species); Must be able to establish and maintain an effective rapport with all levels of management, employees, interns, volunteers, and zoo guests; Must be able to communicate effectively both orally and in writing, following instructions and documenting animal care activities appropriately; Ability to represent the Zoo in a professional manner at all times; Ability to exercise sound judgment in emergency situations and to respond with appropriate action; Ability to establish and maintain effective working relationship with management, other employees & zoo guests; Must be able to walk, stand, sit, kneel, stoop, crawl, twist, reach above head, pull bend, climb stairs and ladders and carry up to 50 lbs; Must be able to work holidays and weekends, both regular and irregular hours as required; Regular, reliable and punctual attendance is an essential function of this position; Must be able to actively work outdoors in hot or inclement weather; Successful candidates must complete pre-employment drug screening, background check and TB test; Must have a valid driver's license to operate zoo vehicles and reliable transportation. The above statements are intended to describe the general nature and level of work performed by personnel assigned to this job and is not necessarily an exhaustive list of all duties to be assigned.

Description Animal Operations Internship - Spring 2026The Dallas Zoo offers an exciting 12-week Animal Operations Internship for students or recent graduates interested in zookeeping or animal behavior. Interns will work 20-24 hours per week, assisting animal operations staff with daily husbandry and habitat maintenance. Opportunities are available across all animal areas, including African ungulates, elephants, birds, carnivores, hippos, primates, reptiles, and more.Key Responsibilities: Assist with animal care, including feeding, cleaning, enrichment, and record-keeping. Participate in public presentations and keeper tours. Learn about zoo operations, conservation, and career development. Follow zoo safety protocols and work in varying weather conditions. Qualifications: Currently enrolled or recently graduated from an accredited college in a related field (Biology, Zoology, Animal Science, etc.). Available 20-24 hours per week, including weekends and holidays. Able to perform physical tasks (lifting up to 50 lbs., walking, standing, etc.). Must be a U.S. National. Must pass a background check and provide a negative TB test. Valid U.S. driver's license and reliable transportation required. This is an unpaid internship. Interns must provide their own housing and transportation. The zoo will assist with documentation for university credit if needed.This is a hands-on experience in zoo operations and to contribute to wildlife conservation efforts.Application Deadline: 1 December 2025 Fall Internship Start Date: 28 January 2025

JOB The Grounds Maintenance Technician is responsible for the maintenance and care of the grounds and landscaping. This regularly operates electric and gas-powered equipment and machines as well as small hand and power tools for planting, cultivating, and trimming. SPECIFIC DUTIES AND RESPONSIBILITIES • Seed, water, mulch, and fertilize plants, flowers, lawns, and turf. • Inspect plant materials for insects, disease, and physical damage.• Transplant, prune, trim, and cultivate trees, shrubs, ground cover, and flowers.• Mow lawns with a push or riding mower.• Trim and edge around hardscape and planters.• Weed, thin, and clean flower beds and other grounds.• Safely operate pick-up trucks, tractors, riding mowers, and power tools while wearing appropriate PPE.• Perform minor building maintenance work such as painting, patching, woodwork, and fence as needed.• Assist with delivering supplies, materials, or other equipment as needed.• Perform work through written and verbal instruction.• Assist other trades and departments as needed.• Coordinates assigned grounds maintenance duties with external contractors.• Other duties as assigned. QUALIFICATIONS • Must have a high school diploma or GED. • Must have two or more years of experience and/or knowledge of facility and grounds maintenance. • Knowledge of irrigation systems is a plus but not required.• Must have a valid driver's license and reliable transportation.• Must have good verbal and written communication skills to work effectively with others.• Must have good observational skills.• Self-motivated and able to work autonomously.• Must be able to walk, stand, sit, kneel, stoop, crawl, twist, reach above head, pull, bend, climb stairs and ladders, and lift/carry 70lbs.• Must be able to work weekends, holidays, nights, or evenings as needed.• Successful candidates must complete a pre-employment drug screening, background check, and TB test.

Description JOB SUMMARY The Dallas Zoo is seeking a leader to join our Animal Ambassador Experiences team. The ambassador program has three unique sections directly responsible for the animal husbandry, care, training, and programming of the animals in its respective areas. The Animal Outreach team provides robust and diverse programming on and off-site in the greater Dallas Fort Worth metroplex. This team oversees a varied group of birds, mammals, and reptiles, including prehensile-tailed porcupines, flamingos, tamanduas, penguins, parrots, tortoises, and snakes, to name a few. The Wild Encounters team focuses on up-close encounters through structured presentations at our Wild Encounters stage. Featured animals include Gambian pouch rat, North American porcupine, opossum, southern tamandua, free-flighted black vulture, southern ground hornbill, snakes, lizards, and more! Finally, the Wildlife Show team gives formal, entertaining, scripted presentations on our dynamic stage, showcasing free-flighted birds such as hadada ibis, macaws, birds of prey, pigeons, and trumpeter hornbills. Other cast members include an African crowned crane, bald eagle, ravens, and our newest addition, a white stork. While this position will focus on our Outreach area, it will also be cross-trained to support all ambassador sections. This position is responsible for collaborating with the Managers of Ambassador Animal Experiences to lead the Ambassador Animal team, covering daily routines as assigned and providing exceptional care to the species housed in Ambassador Animal areas. This includes the care, training, and presentation of ambassador animals. The Assistant Manager assists in the daily operation of the department, management of animal husbandry programs, and maintenance of associated facilities and vehicles. In the Manager's absence, the Assistant Manager will serve as the primary contact and liaison for their assigned section and provide leadership to the team. This position will deliver dynamic guest experiences daily that convey the Dallas Zoo's Mission of Engaging People & Saving Wildlife and vision of "Creating a Better World for Animals". SPECIFIC DUTIES AND RESPONSIBILITIES • Organize and coordinate assigned section's daily activities, overseeing animal care staff in all areas and delegating tasks per Curatorial team's direction; • Lead by example: maintain familiarity with all aspects of husbandry routines, assisting if needed; • Assist in the hiring of, then train, animal care staff in all aspects of husbandry: diet preparation, feeding, cleaning and maintenance of exhibits; • Assist in the implementation of protocols and operating procedures to maintain high level of sanitation, animal care, and safety; • Observe and monitor animals regularly for health and behavioral issues; • Assist with veterinary treatments and procedures, reporting relevant animal health situations to veterinarians and curator; • Oversee animal propagation, sharing expertise with staff, ensuring that facilities and staff are well prepared prior to relevant breeding events; • Coordinate safe animal capture and restraint, as well as transfer within the zoo, in compliance with professional industry standards; • Coordinate, perform, and train staff for safe handling, restraint, translocation of animals within assigned work section potentially including dangerous and/or venomous species; • Communicate thoroughly and efficiently and ensure accuracy of records in all areas of responsibility; • Actively manage, and participate in, operant conditioning and environmental enrichment programs for animals within the section; • Ensure exhibits meet high standards of animal welfare and aesthetics: prioritize exhibit enhancement projects, participate in renovations, and demonstrate effective exhibit maintenance strategies; • Follow all safety protocols, understanding the Assistant Zoological Manager's role in emergency procedures, and serving as a member of Dallas Zoo's Emergency Response Team; • Perform other duties as assigned. QUALIFICATIONS • A Bachelor's degree in biology, animal science, or a related field is preferred, but not required;• Must have knowledge of animal husbandry, with at least seven years preferred of exotic animal care experience at an AZA-accredited facility (ideally with ambassador animals)• Must be solution-oriented, finding creative solutions for complex challenges;• Demonstrated interest and expertise in management, reproduction of diverse species;• Comprehensive knowledge of reproduction, as well as neonate care;• Comprehensive knowledge of behavioral management, including operant conditioning philosophy,techniques and terminology, as well as benefits and goals of environmental enrichment;• Ability to remain aware and alert while working around potentially dangerous animals at all times;• Incumbent should have broad interests in research, behavior and conservation;• Excellent facilitation, as well as communication skills, both oral and written;• Comfort with computer software: MS Word, Excel, Outlook, Power Point;• Ability to represent the Zoo in a professional manner at all times;• Ability to exercise sound judgment in emergency situations and to respond with appropriate action;• Ability to work with minimal supervision, must be self-directed;• Ability to establish and maintain effective working relationship with management, other employees & zoo guests;• Must be able to walk, stand, sit, kneel, stoop, crawl, twist, reach above head, pull bend, climb stairsand ladders and carry up to 50 lbs;• Must be able to work holidays and weekends;• Must be able to actively work outdoors in hot or inclement weather;• Successful candidates must pass pre-employment drug screening, background check and TB test;• Must have a valid driver's license to operate zoo vehicles and reliable transportation. The above statements are intended to describe the general nature and level of work performed by personnel assigned to this job and is not necessarily an exhaustive list of all duties to be assigned.

Description JOB SUMMARYThis is an entry-level position responsible for facilitating mission-driven programming on and off the Dallas Zoo campus. We have two openings for this position. Interpreters will actively engage audiences through education programming, including interpretation and camps. Interpreters must be comfortable interpreting any topic relevant to the zoo and wildlife conservation to a wide variety of audiences. Bilingual in English/Spanish is a plus! This is a variable hour position with a maximum of 29 hours per week, and must be available for evenings, weekends, and holidays. SPECIFIC DUTIES AND RESPONSIBILITIES* Deliver engaging, mission-driven experiences to inspire conservation action on behalf of wildlife: * Reinforce and encourage interest in wildlife, in age-appropriate, developmentally appropriate, positive engagement with zoo guests and program participants via programming focused on wildlife conservation and nature connections. * Actively encourage interest in and empathy for wildlife through positive interaction with guests via interpretive presentations focused on Dallas Zoo conservation priorities; * Assist in developing mission-driven programming as assigned; * Prepare and update records, reports, and surveys. Assist in research projects as necessary; * Keep current on conservation issues, interpretive techniques, and conservation psychology/community-based social marketing best practices; * Perform general maintenance and repair of exhibits: painting, repair of bio-facts, garden maintenance; * Interact positively and professionally with Dallas Zoo staff and volunteers in accordance with the Zoo's “Best Day Ever” guest engagement policy; * Assist as new hire trainer for volunteers and interns as assigned; Act as a trainer for new hire Conservation Interpreters as assigned; * Collaborate with other zoo personnel as needed to meet the Dallas Zoo's mission. This can include, but is not limited to, assisting and participating in media events, special tours, and public relations projects; * Participate in and support zoo-wide initiatives, committees, and work groups; Understand and support Dallas Zoo's Strategic and Master Plans and departmental goals; * Follow all safety protocols and understand the position's role in emergency procedures, responding to emergencies as required; * Assist with the beautification of our park by removing trash and debris whenever you see it; * Assist with and raise awareness for AZA SAFE programs and Dallas Zoo conservation efforts; * Perform other duties as assigned. PREFERRED QUALIFICATIONS• An Associate's degree in any field related to interpretation, biology, education, or conservation plus two years of interpretation experience is required; A Bachelor's degree in any field related to interpretation, biology, education, or conservation plus one year of experience in interpretation or education related to science, natural history, outdoor, environmental, or related field is preferred; • Bilingual in English/Spanish is a plus • Excellent presentation and public engagement skills required; • Strong knowledge of best practices in interpretation required, National Association for Interpretation (NAI) certification preferred; • Excellent natural history and wildlife conservation knowledge with attention to scientific accuracy; • Must maintain a high level of enthusiasm, energy, and creativity while performing interpretive programs on a regular basis; • Must be comfortable working with and handling live animals; • Must be a flexible, efficient, self-motivated team player, and solution-oriented: finding creative solutions to complex challenges; • Must be able to establish and maintain an effective rapport with all levels of management, employees, interns, volunteers, and zoo guests; • Must be able to communicate effectively both orally and in writing, following instructions and documenting information appropriately; • Ability to represent the Dallas Zoo in a professional manner at all times; • Ability to exercise sound judgment in emergency situations and to respond with appropriate action; • Must be able to walk, stand, sit, kneel, stoop, crawl, twist, reach above head, pull bend, climb stairs and ladders and carry up to 50 lbs.; • Must be able to work holidays and weekends, both regular and irregular hours as required; • Regular, reliable, and punctual attendance is an essential function of this position; • Must be able to actively work outdoors in hot, cold, or inclement weather; • Successful candidates must complete pre-employment drug screening, background check, and TB test; • Must have a valid driver's license to operate zoo vehicles and reliable transportation. The above statements are intended to describe the general nature and level of work performed by personnel assigned to this job and is not necessarily an exhaustive list of all duties to be assigned.

JOB TITLE: GUEST SERVICES REPRESENTATIVES (TEMP POSITIONS) REPORTS TO: GUEST SERVICES SUPERVISORS/ MANAGERS DEPARTMENT: GUEST SERVICES This temporary position is responsible for processing sales quickly, efficiently and accurately while maintaining outstanding customer service. Custodians frequently engage in guest interactions, including impromptu conversations, communicating efficiently and correctly while maintaining outstanding customer service. Duties are performed outdoors. This position is budgeted for 29 hours maximum per week. SPECIFIC DUTIES AND RESPONSIBILITIES • Ensures that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining outstanding standards, solid knowledge and all other aspects of customer service. • Accurately and efficiently maintain all sales transactions at the Point of Sale cash registers. • Maintain an awareness of all promotions and advertisements. • Accurately and efficiently process school groups. • Provide Zoo. Event and Animal information including show times, keeper talks, etc. • Instruct guests with proper feeding techniques for animal encounters. • Manages crowds, lines, customer activities for overall safety and pleasant experiences for guests. • Maintain orderly appearance of register and work areas and keep supplies stocked. • Perform other duties as assigned. QUALIFICATIONS • Must have a high school diploma or GED. • Must be able to process information/sales through Point of Sale cash register system. • Must be able to communicate effectively with customers and associates. • Must be able to operate all necessary equipment to perform the job. • Must have excellent customer service, communication and interpersonal skills. • Must be flexible, reliable and a self-motivated team player. • Must be able to follow oral and written instructions. • Must be able to communicate effectively both orally and in writing. • Must be able to walk, stand for extended time, sit, kneel, stoop, crawl, twist, reach above head, pull bend, climb stairs and ladders and carry up to 30lbs. • Must be able to work weekends, holidays and some evenings. • Must be able to actively work in inclement weather. • Must be able to work as part of a team and independently to achieve positive results. • Ability to demonstrate a welcoming and cooperative demeanor toward guests, staff, and volunteers. Examples of Essential Functions: • Ability to stand in one location for extended periods of time and/or lean or sit upon a stool. • Ability to move about work area as needed to quickly react to a guest comment or injury. • Ability to view computerized cash register screen or electronic information. • Possess manual dexterity to conduct cash and credit card transactions. Ability to grasp paper receipts, tear ticket stubs, and fold maps. Operate switches, turn knobs, and press buttons. • Possess physical strength and ability to operate switches and foot pedals, apply pressure and keep still for 3 minutes at a time. • Possess physical strength to clean work areas with broom, mop, duster, and window washing equipment. • Possess physical strength to open and close doors and manual gates, maneuver latches. Ability to push 30 lbs. • Ability to speak clearly and effectively on communication devices. • Ability to hear and understand and respond to guest and staff requests. • Ability to perform work in a safe manner. • May perform duties in adverse weather. Successful candidates must complete a pre-employment drug screening, background check and TB test. The above statements are intended to describe the general nature and level of work performed by personnel assigned to this job and is not necessarily an exhaustive list of all duties to be assigned. All qualified applicants will receive consideration for this position without regard to race, color, religion, sex, national origin or ancestry, disabled veterans and veterans of the Vietnam era. EOE M/F/D/V *****************

JOB Responsible for overseeing the operation, repair, and maintenance of over 30 public and animal exhibit water features, ensuring optimal water quality, safety, and compliance with standards. This serves as the lead for a team of technicians, providing daily direction, technical guidance, and training to ensure the efficient operation of life support systems (LSS) that maintain aquatic animal health and habitat integrity. In a hands-on capacity, this role applies technical knowledge to maintain, repair, and troubleshoot complex life support systems. In close collaboration with animal care, maintenance, and safety professionals, this role is critical to proactively addressing operational challenges and implementing preventative maintenance programs, in accordance with the Zoo's broader operational and animal welfare goals. SPECIFIC DUTIES AND RESPONSIBILITIES • Lead, mentor, and coordinate the work of LSS and water quality technicians, ensuring tasks are completed safely, efficiently, and to established standards.• Assign daily work schedules, monitor progress, and ensure proper documentation of maintenance activities and water chemistry results.• Perform daily water quality testing (e.g., pH, ammonia, nitrite, nitrate, chlorine) and ensure appropriate chemical levels across all pools and water features.• Operate and inspect pumps, filters, UV sterilizers, ozone systems, and automated dosing/control systems.• Oversee corrective repairs on mechanical systems, plumbing, and electrical components related to aquatic systems.• Implement, maintain, and perform preventative maintenance programs to ensure equipment and system reliability and longevity.• Maintain accurate records of water chemistry, equipment maintenance, and inventory of supplies.• Diagnose abnormal water parameters and implement corrective measures in coordination with animal care and water maintenance staff.• Maintain knowledge and implementation of regulatory requirements, including USDA, EPA, and AZA standards, as they relate to water quality and animal welfare.• Ensure safe practices when handling hazardous materials and when working around mechanical equipment.• Coordinate with other departments to align environmental parameters with species-specific needs.• Respond to system alarms and assist in emergency repairs when needed.• Participate in LSS upgrades, installations, or habitat modifications as assigned.• Provide training to new team members and support professional development of the LSS/water quality staff.• Other duties as assigned. QUALIFICATIONS • Combination of 5 years of education and/or work experience in fields related to engineering, aquaculture operations, or similar, with a minimum of 3 of those years in LSS operations, preferably in an aquarium, zoo, or aquatic research facility.• AALSO LSS operator level 2 certification (minimum); level 3 preferred.• AALSO Water Quality Technician level 2 certification (minimum); level 3 preferred.• NSPF Certified Pool Operator (CPO) certification or ability to obtain this certification within 6 months of employment.• High School diploma or GED required; associate's degree in environmental science, water technology, or mechanical systems preferred.• Strong working knowledge of water quality, LSS, and equipment operation, including calibration and troubleshooting.• Skilled in the use of tools pertinent to machinery, plumbing, and electrical.• Knowledge of occupational hazards and appropriate safety precautions.• Must be able to work in confined spaces and varying weather conditions.• Must be able to lift 50 lbs. and demonstrate a full range of motion, including bending, stooping, and climbing ladders.• Strong work ethic and teamwork mindset required.• Valid driver's license required.• Successful candidates must pass pre-employment drug screening, background check, and TB test.

Description JOB SUMMARY This is a variable-hour, entry-level position in animal care and interpretation that will work an average of 29 hours per week. The Ambassador Animal Zoologist is responsible for the operant conditioning training, presenting, care, and husbandry for animals associated with Ambassador Animal Experiences. This job encourages and facilitates a strong team and work ethic and a positive attitude in the work environment at all times. The Zoologist will work collaboratively to ensure that animals are utilized safely and appropriately to provide fun and engaging wildlife presentations that convey the Dallas Zoo's mission of Engaging People & Saving Wildlife and vision of Creating a Better World for Animals. SPECIFIC DUTIES AND RESPONSIBILITIES • Provide overall daily care of assigned animals and habitats to ensure animal health, safety, and welfare, staff and public safety as set forth by AZA, USDA, and DZM to include: • Observe and monitor animals' general health and behavior, reporting any abnormal behavior to supervisor and/or veterinary staff; • Prepare and provide food for assigned animals, following written instructions, provide water and administer medication as instructed to ensure proper nutrition and health; • Clean animal habitats, holding spaces, food prep areas, and equipment, maintaining a high level of sanitation, conducting pest control activities and reporting any mechanical defects that would endanger the animal, zoo staff, and/or guests; • Achieve the highest standards of animal welfare and wellness by providing environmental enrichment and training sessions, using operant conditioning, as applicable; • Assist team to produce and present wildlife programs that engage and inspire audiences through fun, exciting, and professional animal encounters that promote the mission and vision of the Dallas Zoo; • Interact positively and professionally at all times; • Actively encourage interest in wildlife through positive interaction with zoo guests via educational presentations focused on animals, biology, conservation, and environmental issues; • Perform general maintenance and repair of area: painting, repairing fences and shelters, abating erosion, planting ground cover and removing weeds; • Prepare and update animal records for animal husbandry, training, program usage, enrichment, reports and surveys, assisting in research projects as necessary to ensure thorough documentation and enhanced knowledge of animal biology; • Assist and participate in media events, special tours, and public relations projects, as necessary; • Participate in and support Dallas Zoo's Strategic and Master Plans and departmental collection plans; • Obtain a working knowledge of animal training through operant conditioning, heavily emphasizing positive reinforcement through observing and participating in training sessions; • Utilize the enrichment item/device proposal form to create new enrichment ideas and items to be added to taxa repertoires and properly record the results of enrichment items after each use; • Participate in and support zoo-wide initiatives, committees and work groups; • Study specific reference materials pertinent to animal care, behavior and natural history as assigned; • Follow all safety protocols and understand the animal care team's role in emergency procedures, responding to emergencies as required; • Be able to supervise and train volunteers and interns within the department has needed; • Perform other duties as assigned. QUALIFICATIONS • Associate's degree in animal science, biology or related field plus one year of paid animal care experience OR Bachelor's degree in animal science, biology or related field; • Must have knowledge of animal care, training, observation and basic husbandry skills, and at least one year preferred of exotic animal care experience at an AZA-accredited facility. • Public presentation and animal training experience strongly desired, with the ability to present to both small and large crowds in formal and informal settings. • Must be a flexible, efficient, self-motivated team player, and solution-oriented: finding creative solutions to complex challenges; • Must be capable of practicing, or willing to learn, safe methods of capture and restraint for a variety of taxa; • Must be able to establish and maintain an effective rapport with all levels of management, employees, interns, volunteers, and zoo guests; • Must be able to communicate effectively both orally and in writing, following instructions and documenting animal care activities appropriately; • Ability to represent the Zoo in a professional manner at all times; • Ability to exercise sound judgment in emergency situations and to respond with appropriate action; • Ability to establish and maintain effective working relationship with management, other employees & zoo guests; • Must be able to walk, stand, sit, kneel, stoop, crawl, twist, reach above head, pull bend, climb stairs and ladders and carry up to 50 lbs; • Must be able to work holidays and weekends, both regular and irregular hours as required; • Regular, reliable and punctual attendance is an essential function of this position; • Must be able to actively work outdoors in hot or inclement weather; • Successful candidates must complete a pre-employment drug screening, background check and TB test; • Must have a valid driver's license to operate zoo vehicles and reliable transportation. The above statements are intended to describe the general nature and level of work performed by personnel assigned to this job and is not necessarily an exhaustive list of all duties to be assigned.

Animal Care Specialist - Mammals East Collaborate with a passionate Zoo Crew in San Antonio Choosing where to grow your career has a major impact on your professional and personal life, so it's equally important you know that the place you choose to work at will support and guide you. With a diversity of passionate people, San Antonio Zoo is a place where you can collaborate with others securing a future for wildlife. The Impact You'll Make in this Role As an Animal Care Specialist with our Mammals East department, you will perform a wide variety of tasks related to providing proper husbandry and ensuring the wellbeing of the animals here. You will be responsible for ensuring suitable medical treatments of zoo animals following instructions of Zoo Veterinarians as well as daily cleaning and maintenance of animal enclosures and service areas. As an Animal Care Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people in San Antonio. Here, you will make an impact by: Daily Care General husbandry and daily care of assigned animals, including preparing and distributing approved animal diets. Inspect, clean, and maintain both on-exhibit and off-exhibit areas. Demonstrate critical thinking skills with the ability to maintain, train, and troubleshoot complex animal behavior daily. Maintain detailed daily records on assigned animals. Knowledge of safety SOPs, safety concerns, and reporting protocols. Demonstrate the ability to assist other team members with their animal-related goals and challenges. All work must adhere to the industry best practices, safety protocols, standards, and guidelines established by San Antonio Zoo, governing agencies, and regulatory/accrediting bodies. Uphold all company policies as outlined in the Standard Operating Procedures, Team Member Handbook, and Code of Business Conduct. Consistently exhibit an attitude of service inside and outside of the zoo, showing hospitality to all. Be fully committed to the mission of San Antonio Zoo to create awareness that inspires action to care for the wild world we steward and animals we protect. Animal Wellbeing Utilize daily behavioral observations, animal training, and operant conditioning techniques to maintain current behaviors and build new repertoire in experienced and naïve animals. Continually observe and evaluate animal behavior and conditions for animals in the department and report any issues to your manager. Perform regular animal wellbeing assessments. Maintain detailed daily records on assigned animals. Propose and perform species specific enrichment. Safety Exercise sound judgment in analyzing animal concerns or emergencies and respond with the appropriate action Work safely around delicate, wild, unpredictable, and potentially dangerous animals. Delicately handle, examine, and move without harming sick, injured, or small animals. Have sufficient strength, agility, and coordination to net, capture, and/or restrain animals of various sizes. Secure animals, their enclosures, and other associated structures for the safety of our internal and external guests. Collaboration Assist veterinary staff in the treatment of zoo animals. Assist in animal procedures including, but not limited to, translocations, veterinary practices, and crating. Effectively document and communicate issues or concerns to team members and management. Participate in or assist with the capture and restraint of a variety of taxa, including dangerous species. Creating Community Engage with the Zoo guests as well as staff and volunteers at habitats to include VIP programs and training demonstrations, and/or shows. Promote active guest engagement through interactions during both formal and informal discussions and events. Staff Management and Development Study-specific reference materials pertinent to animal care, behavior, and natural history as assigned. Establish and maintain effective working relations with fellow employees. Other Responsibilities Perform other work-related duties as required and assigned. Your Skills and Expertise To set you up for success in this role from day one, the San Antonio Zoo recommends the following skills/qualifications: Associate degree in wildlife management, zoology, biology, or related field preferred. Minimum one-year zoo keeping experience preferred. Effective written and verbal communication skills is preferred. Must be 18 years of age or older with a clean driving record for vehicle operation. This position requires a valid Class 'C' Texas Driver's License or a valid driver's license from another state with the ability to obtain a Class "C" Texas Driver's License within 45 days of becoming employed. Successful candidates must complete a pre-employment drug screening, background check, and TB test. Must be able to work in varying climate and weather conditions (rain, snow, hot, or cold). We enjoy year-round operation for all staff- must be available days, nights, weekends, and occasional after-hour assignments. The San Antonio Zoo is an equal opportunity employer. San Antonio Zoo will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Kiddie Park Party & Rides Host Collaborate with a passionate Zoo Crew in San Antonio Choosing where to start and grow your career has a major impact on your professional and personal life, so it's equally important you know that the place you choose to work at, and its leaders, will support and guide you. With a diversity of passionate people and like-minded conservationists, San Antonio Zoo is a place where you can collaborate with others securing a future for wildlife. The Impact You'll Make in this Role As a Kiddie Park Operator, you will perform various tasks related to the operations of all rides within Kiddie Park. Highly enthusiastic staff will have the opportunity to become Birthday Party Hosts and ticket clerks. You are to learn basic ride operations, a point-of-sale register, and cash handling. You will have constant direct guest interaction and must always exhibit awesome guest service. As a Kiddie Park Party and Rides Host, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people in San Antonio. Here, you will make an impact by: Learn to safely and properly operate all rides owned and operated by the San Antonio Zoo. Approach each guest with an authentic greeting within 60 seconds upon entering Kiddie Park. After every guest interaction, thank them and be sure every guest leaves satisfied with their Kiddie Park experience. Ensure all opening and closing procedures for Kiddie Park are complete. Operate leaf blowers when needed. Ensure exterior areas of rides, including the sitting, loading, and surrounding areas, are clear of any trash or debris. Monitor rider safety and take necessary measures to ensure riders' behavior does not endanger themselves, zoo employees, or other passengers. Report any unsafe conditions to leadership. Ensure each guest meets rider age safety requirements before loading rides. Assist guests with mobility issues with getting on and off the rides. Adhere to all policies set forth by San Antonio Zoo. Consistently exhibit an attitude of service inside and outside the Zoo, showing hospitality to all. Be fully committed to the mission of San Antonio Zoo to create awareness that inspires action to care for the wild world we steward and the animals we protect. Other Responsibilities: Performs other work-related duties as required and assigned. Your Skills and Expertise To set you up for success in this role from day one, the San Antonio Zoo recommends the following skills/qualifications: Must be a minimum age of 16 or older. Friendly, outgoing personality. Ability to use various types of electronic cash registers. Six (6) months in a theme park or hospitality industry is preferred. Six (6) months of cash register/cash-handling experience in a retail operation is preferred. Six (6) months customer services industry is preferred. Ability to relate effectively with the public, especially school-age children, and older adults. Successful candidates must complete a pre-employment National Sex Offender Search, Criminal Background Check, and Drug Screen. Must be able to work in varying climates and weather conditions (rain, snow, hot, or cold) We enjoy year-round operation for all staff, must be available day, nights, weekends, and occasional special after-hour assignments. Successful completion of IRT certification is required for continued employment (training provided on-site) The San Antonio Zoo is an equal opportunity employer. San Antonio Zoo will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

JOB The Director of Special Events, Rides, and Attractions is responsible for strategic planning and oversight of the consumer event, ride, and attractions offerings at the Dallas Zoo. The oversees the staffing, training, and processes necessary to carry out key operating functions. This role will help plan, develop, and ensure the safe, efficient, and consistent operations of various special consumer events, rides, and attractions. This individual will support the Park Operations division in creating memorable guest experiences and ensuring the successful execution of the Dallas Zoo's Best Day Ever initiatives. This position requires creativity, planning, collaboration, confident decision-making, and excellent guest service and communication skills. This position will engage all zoo staff and department leaders in developing strategic initiatives and incorporating best practices that will allow the Dallas Zoo to accomplish its operating objectives. This leadership position plays a crucial role in fostering a culture of excellence, innovation, and belonging that directly contributes to our mission of “Engaging People and Saving Wildlife”, under the direction of the COO/EVP of Park Operations. SPECIFIC DUTIES AND RESPONSIBILITIES • Provide strategic thinking, planning and innovation for enhancing revenue-generating experiences for guests. This includes enhancing new and existing guest experience programs and finding new revenue opportunities that further support the Dallas Zoo's mission• Evaluate resources and staffing levels necessary to meet operating standards and support targeted revenue and expense goals. • Ensure Dallas Zoo rides and attractions are prepared daily to safely accommodate guests each day, including but not limited to;o Train, Carousel, VR theater, Zip Line, Destination Dinosaurso Giraffe Feeding, Birds Landing, Tortoise Feedingo Zoo Lights, Safari Nights, additional seasonal events and exhibitions• Communicate and work collaboratively across various departments on a regular basis.• Provide leadership and accountability for the Special Events, Rides, and Attractions leadership team.• Hire, train, evaluate, coach, and ensure accountability for staff performance.• Set SMART goals for the team to follow and ensure accountability and that deadlines are met.• Develop and maintain consistent policies and procedures for daily rides and attractions operations, including regular safety audits and reporting as required.• Prepare budgets, monitor expenses, and maintain fiscal accountability of all assigned departments.• Address guest concerns and respond to comments and inquiries as needed. • Participate in Guest Experiences Committee meetings and designated board meetings as requested.• Ensure team members are trained in emergency procedures and can respond appropriately during emergency situations.• Other duties as assigned. QUALIFICATIONS • A strong level of creative ideas, planning and “outside-the-box” thinking is essential for this role.• Must have a minimum of five years' experience in hospitality management/guest services management, preferably in a high-volume guest-focused operation. Operations experience in a zoological park, theme park, hotel or similar customer service operation desired. • A Bachelor's Degree in hospitality management, business administration, public administration, recreation management or a related field preferred. • Must have a proven record of leadership and effectively managing teams. • Must have excellent communication skills both oral and written. • Must be able to operate web-based Point of Sale (POS) systems. Experience with Tessitura is a plus.• Proficient in the Microsoft Suite, including Teams, SharePoint, and OneDrive, for effective communication and collaboration.• Must have a valid driver's license.• Must be collaborative and maintain cooperative working relationships amongst staff, volunteers and partner organizations.• Ability to remain calm in emergency situations, gather information and respond appropriately. • Ability to effectively supervise staff and daily work activities.• Ability to multi-task as needed.• Ability to work flexible shifts, including weekends and evenings when required. • Ability to work indoors and outdoors with exposure to cold and heat.• Ability to work as a team member and independently as needed.• Must be able to walk, stand, sit, kneel, stoop, crawl, twist, reach above head, pull, bend, climb stairs and ladders, and lift/carry 50lbs.

The Houston Zoo is seeking a licensed HVAC Tech that is heavily skilled in the commercial industry with a wide array of HVAC maintenance and repairs. This position is ideal for a driven and team oriented licensed HVAC Tech that can manage keeping up with tasks simultaneously in a fast-paced environment working with many departments to meet specific needs. A strong understanding of industry practices is required. Essential that this individual holds a respectable working knowledge of performing a wide variety of skilled tasks involved in the maintenance and repair of ventilation, heating, and air conditioning units related to the care and maintenance of Zoo buildings and facilities. Ability to work on weekends and after hours for events as needed, required. Our Mission: Houston Zoo connects communities with animals, inspiring action to save wildlife. Our Vision: Houston Zoo will be a leader in the global movement to save wildlife. Responsibilities: Inspects air-conditioning units to ensure efficient operation Performs regularly scheduled maintenance on heating and cooling units Diagnoses mechanical and electrical malfunctions; installs, replaces or repairs damaged equipment; calibrates thermostatic control Installs new heating, ventilation and air-conditioning systems; repairs and replaces damaged or worn heating, ventilation and air-conditioning parts and equipment; repairs or replaces low and high pressure liquid lines Inspects and observes pressure of liquids and vapor with instrumentation to ensure efficient operation of units and make necessary adjustments; inspects and services refrigeration equipment including refrigerators, ice machines, gas packs and heat pumps Maintains the chilled and hot water supply systems Adjusts and maintains internal electrical and electronic control systems; cleans coils and blowers and checks motors and belt tensions Assembles and installs metal ductwork Assists in planning and designing of new installations of heating and air-conditioning systems Maintains maintenance records as required by City, State and EPA regulations Flexible to work weekends and after-hours events, is required Performs other duties as requested Experience / Knowledge: High School / G.E.D. Two (2) years' commercial experience as HVAC Technician Principles and practices of HVAC maintenance and repair; hazard and safety practices common to the trade HVAC controls and safety devices; appropriate MSDS sheets; tools of the trade; materials and refrigerant recovery equipment and procedures used in installing, repairing and maintaining HVAC systems. Computerized electrical circuits and systems as they relate to air-conditioning, heating, ventilation and refrigerated cooling. About the Houston Zoo The Houston Zoo is made up of many moving parts with over 6,000 permanent residents (our animals) for whom we provide housing, meals, medical care and, yes, even education! There are over 2 million guests each year who come to experience our incredible variety of animals and ecosystems, as well as attend special private and public events and entertainment. Our dedicated staff works around the clock to ensure that the Zoo is always running smoothly for the safety and well-being of our residents and guests. We strive to ensure the protection of all the counterparts of the animals we have at the Zoo and in the wild. Join the Houston Zoo and become a part of an organization that is focused on the preservation of wildlife and their habitats by combining conservation with education and promotion of sustainable livelihoods in the local communities. Houston Zoo is an Equal Opportunity Employer.