Post job

San Jose Country Club jobs - 79 jobs

  • Front Desk Concierge

    San Jose Country Club 4.0company rating

    San Jose Country Club job in Jacksonville, FL

    Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Front Desk Concierge San Jose Country Club Jacksonville, Florida About Us San Jose Country Club is one of Jacksonvilles most premier private clubs, offering members an exceptional blend of tradition, community, and service excellence. Our team is the foundation of our success, and were looking for dedicated hospitality professionals who take pride in creating memorable experiences for every member and guest. Position Summary The Front Desk Concierge serves as the primary front desk presence of the Club and plays a critical role in shaping the member experience. This position combines front-of-house hospitality with administrative and concierge responsibilities. The ideal candidate is polished, welcoming, detail-oriented, and able to balance member interaction with organizational tasks. This role may also support hosting duties during dining service or Club events when needed. Key Responsibilities Front Desk & Member Interaction Warmly greet members and guests upon arrival, providing an inviting first impression. Serve as a knowledgeable point of contact for Club information, member inquiries, and general assistance. Answer and manage a multi-line phone system with professionalism; direct calls and take accurate messages. Assist members with dining and event reservations, or general requests. Maintain an organized, polished, and welcoming front desk and lobby area at all times. Concierge & Hosting Support Provide concierge-style assistance, including helping members with requests, directions, scheduling. Support the dining team with hosting duties as needed, such as greeting guests, managing waitlists, and organizing seating flow during peak periods or special events. Coordinate with the Food & Beverage team to ensure seamless transitions between front desk functions and hosting responsibilities. Administrative Support Assist department heads with administrative tasks such as data entry, filing, member communications, and document organization. Support Club-wide communication distribution, and membership-related projects. Manage lost and found records and general office organization. Maintain confidentiality and handle sensitive information with discretion. Additional Duties Assist with special projects and operational needs as assigned. Work a flexible schedule, including weekends and holidays, based on Club activity. Qualifications High School Diploma or equivalent required. Previous front desk, administrative, or hospitality experience preferred. Strong computer proficiency in Microsoft Office (Word, Excel, Publisher, PowerPoint). Excellent communication skills, both verbal and written. High level of professionalism, organization, and attention to detail. Ability to multitask in a fast-paced, member-focused environment. Strong customer service mindset and ability to build positive relationships. Physical Requirements Ability to sit, stand, or walk for extended periods. Must be able to navigate stairs and lift up to 20 pounds. Why Join Us This position is a central part of the member experience and daily operations at San Jose Country Club. You will serve as the welcoming face of the Club, collaborate closely with our management team, and help elevate the quality of service our members appreciate and expect.
    $22k-32k yearly est. 4d ago
  • Job icon imageJob icon image 2

    Looking for a job?

    Let Zippia find it for you.

  • Line Cook- Garde Manger

    San Jose Country Club 4.0company rating

    San Jose Country Club job in Jacksonville, FL

    San Jose Country Club, a premier private club in Jacksonville, Florida, is seeking a skilled and motivated Garde Manger Cook to join our culinary team. The ideal candidate will have a passion for high-quality food preparation, attention to detail, and a commitment to excellence. This position is responsible for the preparation and presentation of all cold kitchen items, salads, dressings, hors doeuvres, and other cold menu components in accordance with club standards. Key Responsibilities Prepare, plate, and present all garde manger menu items including salads, cold appetizers, dressings, fruit and cheese displays, and banquet platters. Maintain high standards of food quality, freshness, and presentation. Ensure proper storage, rotation, and labeling of all food products in accordance with food safety guidelines. Assist with banquet and event preparations as needed. Maintain a clean and organized workstation and adhere to all sanitation and safety standards. Work collaboratively with fellow kitchen staff to ensure efficient kitchen operations. Follow direction from the Executive Chef and Sous Chef while demonstrating a strong work ethic and a positive attitude. Availability to work Sunday shifts is required. Qualifications Minimum 12 years of experience in a professional kitchen, preferably in a garde manger or cold prep role. Strong knife skills and knowledge of basic cooking techniques. Ability to work efficiently in a fast-paced, team-oriented environment. Knowledge of proper food handling, safety, and sanitation procedures. Excellent communication and organizational skills. Reliable transportation and punctuality are essential. Schedule & Compensation Full-time or Part-time: [Specify based on club needs] Schedule: Includes mandatory Sunday shifts, with additional days as scheduled. Compensation: Competitive hourly rate based on experience. Benefits: [Optional include benefits such as meals, uniforms, club privileges, etc.] NOO CALLS WILL BE TAKEN FOR THIS ROLE, ONLY APPLY ONLINE. About San Jose Country Club Founded in 1947, San Jose Country Club is a distinguished private club in Jacksonville, Florida, offering exceptional dining, golf, tennis, and social experiences. Our culinary team is dedicated to excellence and creativity, providing members and guests with high-quality cuisine in a warm and welcoming environment.
    $26k-34k yearly est. 17d ago
  • Vacation Home Rental Administrator

    PGA National Resort (Salamander Collection 4.2company rating

    Palm Beach Gardens, FL job

    Job DescriptionPOSITION OBJECTIVE Performs administrative duties consisting of but not limited to soliciting business for Home Rental Owners and potential renters, processing contracts and lease agreements, and responsible for maintaining accurate program information files and excel sheets. Must oversee office phone calls and daily logs/record keeping as well. ESSENTIAL JOB FUNCTIONS Include the following. Other duties may be assigned. Complete knowledge of program outline, details, and home descriptions for effective promotion and communication. Must learn Visual One management system to ensure all reservation and contract information is accurate and correct; along with deposit and escrow totals. Receiving home owner and rental inquires and maintaining daily logs while forwarding home owner leads to Director for follow up. Assists the Director with scheduling rentals, generating contracts, and showing homes to potential renters. Collaborates with maintenance and housekeeping vendors to schedule and communicate any housekeeping, maintenance, or front office needs/support. May be asked to visit rental homes to troubleshoot any issues and report back afterwards. Assisting the Director with maintaining and updating the Home Rental Website and increasing traffic through creative marketing, SEO optimization, and social media efforts. Learning Wordpress will be required for the position and training will be provided. Develop and maintain first class owner relations through preemptive communication efforts. Assist the Director with investigating any potential guest issues within the resort and individual home rentals and delivering quick and efficient guest recovery efforts. Collaborate with the Membership Sales team to drive and promote all levels of PGA National Club memberships for home owners entering the Home Rental Program or Home Rental guests. Complete and submit reports, forms and other paperwork as required. QUALIFICATIONS Education, experience, and hospitality background. College degree is preferred with at least 2 years' experience within a property management, hotel, or resort environment. Passion for Real Estate preferred. Must be able to multitask and be organized. The position requires physical mobility for various activities involved from time on the computer and phone, to actively directing guests to home rental locations, and meeting with home owner leads if necessary. Organizing data is critical for effective follow up and maintaining historical records. Excel in guest relations, owner relations, and communication skills. Must display a friendly personality of trust and credibility when dealing with potential home owners and renters. Proficient working knowledge of all basic computer programs including Microsoft Office, Excel, Access, Publisher, and Internet. REQUIRED SKILLS AND ABILITIES Must have the ability to communicate in English. Maintain a professional appearance and manner at all times. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must be able to receive instructions and communicate progress of work assignments. LANGUAGE SKILLS Excellent verbal communication skills. Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively. REASONING ABILITY Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
    $64k-100k yearly est. 26d ago
  • Guest Room Attendant

    PGA National Resort (Salamander Collection 4.2company rating

    Palm Beach Gardens, FL job

    Job Description Summary: Cleans and services guest rooms as assigned. Keeps all areas free of safety hazards and performs all duties in a safe and efficient manner. Essential Job Functions: Include the following. Other duties may be assigned. Receives work assignment from the dispatcher. Signs out room keys from security. Checks cart for correct supplies. Cleans guest rooms according to prescribed procedures in the following order: early service requests, VIP's, check out rooms and occupied rooms. Reports any discrepancies in room status to floor supervisor. Turns in Lost and Found Items following the standard procedure. Reports to the floor supervisor any room that was not done and why. Reports to floor supervisor any repairs or maintenance work that may be needed in the guest rooms. Completes special daily work assignments. Assists house person in turning mattresses if necessary. Does P.M. room check if necessary. Fills out assignment sheet as each room is completed. Performs other duties assigned by supervisor, Director of Housekeeping, Assistant Director of Housekeeping, or Manager on Duty. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Education and/or Experience: High school diploma or equivalent; or one to three months related experience and/or training; or equivalent combination of education and experience. Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands: The job duties include but are not limited to: performing heavy cleaning; high and low dusting; transporting objects weighing up to 60 pounds; a great amount of walking in all types of weather and lifting, standing and bending up to 8+ hours daily. Daily movement with the housekeeping cart with supplies, linen cart, vacuum cleaner, and small hotel room furniture. The employee frequently is required to climb or balance and stoop, kneel, crouch or crawl. Work Environment: The duties of this position are primarily performed in indoor climate conditions moving from room to room.
    $22k-26k yearly est. 19d ago
  • Assistant Superintendent

    PGA National Resort (Salamander Collection 4.2company rating

    Palm Beach Gardens, FL job

    Job Description PGA National is seeking an Assistant Superintendent to join the agronomy team. This is an opportunity to be part of a multi course operation and gain experience preparing a golf course for a PGA TOUR event. This position will provide you with a career path for growth and the opportunity to become a successful Golf Course Superintendent. PGA National has 99 holes of golf operating out of 3 maintenance complexes and is the host of the Cognizant Championship (formerly known as the Honda Classic). At PGA, we believe our Associates are our greatest strength and competitive advantage. Whether you're relatively new to club maintenance management or are a seasoned expert in the industry, there's an exciting new opportunity for you at PGA National. Engage with guests from all over, providing a first-class experience and dedicated service they will carry with them long after they've left our premises. Ideal candidates have a genuine passion for leadership. As Assistant Superintendent, you will be responsible for providing incredible guest service and member experiences by assisting with the day-to-day oversight of the maintenance and agronomic practices of the golf course and adjacent grounds. This includes managing the clubhouse landscaping and maintenance complex. Ideal candidates have flexible schedules with the ability to work weekends and holidays, as needed. Our team has made a conscious effort to ensure strong protocols are in place to keep you and our patrons safe, so you can focus on the customer experience and property management. For more information on our open opportunities, apply today! Responsibilities Supervises and trains employees in the maintenance department Monitors inventory of all maintenance equipment and the use of the equipment, and safety training Works closely with Superintendent in managing annual budget and maintenance recordkeeping Works closely with Superintendent in preparing short-term and long-term agronomic strategies for maintenance of the golf course including daily, weekly, monthly and yearly. Calibrates and pesticide sprayers Assists Superintendent in informing members about present and future maintenance activities Perform other duties as assigned by supervisor or manager Education and Experience Requirements 1-3 years turf grass management experience required A four-year college degree preferred, but not required GCSAA Member or apprentice preferred, but not required Must possess basic computer skills - Word and Excel Must have a strong business aptitude and passion for the golf business Must be highly organized and efficient with a high attention to detail Must have exceptional communication and interpersonal skills Must Possess strong analytical and problem-solving skills Working Conditions Physical activity including long periods (6-8 hours) of standing, walking, bending, and scooping Regularly to reach with arms and hands Occasionally will be required to lift up to 50lbs. Specific vision abilities include close, distance, color, and peripheral vision, and depth perception Moderate exposure to extreme cold, heat, working outdoors, chemicals, pesticides, gasoline, vibration, pollen, dust, mechanical hazards and electrical hazards Noise level is typically moderate to loud Work extended hours during golf and holiday season Work weekends and holidays
    $39k-58k yearly est. 8d ago
  • Spa Massage Therapist

    PGA National Resort (Salamander Collection 4.2company rating

    Palm Beach Gardens, FL job

    Job Description Summary: Administer massage and body services to guests within the established guidelines of the PGA National Resort. Essential Job Functions: Include the following. Other duties may be assigned Administer massage and body services to guests within the established guidelines of the PGA National Resort. Prepare and maintain equipment and inventory supplies daily. Prepare and maintain massage and body treatment areas daily. Keep guests as physically and emotionally comfortable as possible while performing services. Maintain safety and cleanliness of equipment and facility according to the PGA National Resort standards. Sale of retail products. Guest satisfaction. Drape guest with towels, exposing only body part being worked on. Escort guest to and from the locker room. Assist other departments within the Spa whenever necessary. Stay updated in profession. Assist in developing new services and improving current ones. Performs special projects delegated by management. Candidate must have the ability to work varying shifts, including evenings, weekends, and holidays. Qualifications: High school diploma or equivalent required. 600 hours from a Florida Board of Massage approved school. Current Certification / License: Current Florida massage therapy license, CPR and First Aid. Special certifications a plus (shiatsu, reflexology, cranial sacral, aromatherapy, neuromuscular). Language Skills: Excellent Guest Service skills including etiquette and ability to work with diverse clientele. Knowledge of communications skills, organization skills, ability to deal with diverse clientele. Ability to effectively communicate with all departments, regular communication with Director of Spa, all Spa managers and all Spa and salon professionals. Ability to maintain a high level of service and discipline within all Spa departments. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only a limited standardization may exist. Ability to interpret a variety of instructions furnished in written, oral, or schedule form. Physical Demands: Exerting up to 10-20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Work involves a lot of sitting, walking, and standing. Work Environment: This job operates in a professional spa environment.
    $25k-48k yearly est. 27d ago
  • Spa Facilitator

    PGA National Resort (Salamander Collection 4.2company rating

    Palm Beach Gardens, FL job

    Job DescriptionPOSITION OBJECTIVE The Spa Facilitator is responsible for maintaining the cleanliness, organization, and overall guest experience within the spa, locker rooms, pool area, and relaxation spaces. The Spa Facilitator plays a key role in supporting the daily operations of the spa and ensuring guests always receive Five-Star service. ESSENTIAL JOB FUNCTIONS Spa Operations Maintain cleanliness and presentation of the spa locker rooms, lounges, Rasul. Pool, and all common spa areas. Replenish amenities, towels, and supplies throughout the day. Greeting guests warmly, provide directions, and offer assistance in a courteous and professional manner. Ensure that all guests are consistently provided with Forbes Five-Star service and support. Address guests needs promptly and courteously; escalate concerns to management as needed. Support spa staff and providers with setup, breakdown, and restocking as necessary. Participate in group booking preparations as directed by spa leadership. Assist with special spa events and seasonal setup as needed. Systems and Maintenance Follow all Spa SOPs related to cleaning, stocking, and guest service. Report any maintenance concerns promptly to management. Support inventory control by notifying supervisors of low stock levels. Team Support Work cooperatively with fellow team members to ensure the spa operates smoothly. Follow daily, weekly, and monthly cleaning checklists. Communicate effectively with Spa Concierge, Technicians, and Management. Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk, use hands to finger, handle, or feel; must be able to lift and move up to 25 pounds. The employee must be able to see differences between widths and length lines such as those on graphs. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. EDUCATION/EXPERIENCE High School Diploma Previous Spa/Hospitality experience Customer care or relations experience WORK ENVIRONMENT Must be able to work effectively in a fast-paced, guest-facing environment. Ability to multitask and manage frequent interruptions. Must maintain a polished and professional appearance and demeanor. Must be available to work weekends, holidays, and varied shifts based on business needs.
    $31k-55k yearly est. 26d ago
  • Security Officer (per diem/Part time) G and D license

    The Club at Quail Ridge 3.9company rating

    Boynton Beach, FL job

    To serve and protect the members, guests, employees, property and other resources of Quail Ridge properties in accordance with applicable laws, departmental policies and procedures, and Association Rules and Regulations. Access control - verify guest authorization and process entrants to the community Assist in the maintenance of resident/member files to include master information updates and temporary/permanent guest list updates Check the driving license of all guests/vendors entering the property Issue and account for all residence and building keys in accordance with applicable policies and procedures Monitor residential and perimeter fence alarms and dispatch patrol units as needed Monitor telephones, cameras, and 911 pager, and alarm systems. Address member/resident concerns as needed Dispatch and keep patrol units informed in the event of Medical Emergencies, Alarms and Incidents Accurately note and report all activities Maintain the gatehouse(s) in a clean and orderly manner Must be able to lift 50lbs, and be able to run from danger, or to assist another Provide assistance to residents/members as needed Observe and report any suspicious or significant activity within sight of your post Maintain gatehouse log books, patrol logs and incident reports as needed Read all current Directives and Postings Refer any vendor/resident conflict to the Shift Supervisor Monitor property access Keep apprised of property incidents Must meet required attendance policies/procedures/requirements Perform other duties as assigned Patrol Duties: Patrol the interior streets, common areas, residential areas, and perimeter fence-line [when appropriate] of Quail Ridge Observe and report violations of Association Rules and Regulations to the shift supervisor, issuing written citations when appropriate Respond to all emergencies and incidents as directed by the Gate Officer or Shift Supervisor Respond to and investigate all residential and perimeter alarms, including entering and clearing homes, and conducting foot patrols along perimeter fences when needed Observe and report any property damage to the shift supervisor Report all street and residential light malfunctions Lock and open designated buildings/offices as directed Provide traffic control as needed Investigate suspicious situations or activities, and inform the Shift Supervisor Conduct tests of all equipment at the start of shift, to assure proper functioning. Report problems and malfunctions to the shift supervisor Maintain the Department's vehicles and equipment. Report problems and malfunctions to the Shift Supervisor Perform other duties as assigned QUALIFICATIONS Must be at least 21 years of age Must have a high school diploma or its equivalent Must have current State of Florida D' and G' Security/Firearms licenses and maintain state requalification's and active license status Must have a valid State of Florida Driver's License Must obtain and maintain CPR, AED, and 1st Aid certifications Must be insurable under Quail Ridge's vehicle insurance policy Must have clean criminal and motor vehicle records Military, law enforcement, emergency medical or significant security experience is preferred Must be able and willing to take directions Must complete tasks as assigned Must be a self-starter and eager to learn Must be able to recognize and solve problems Must possess time management skills Must maintain high performance standards Knowledge of safe, efficient mechanical operation of vehicles, golf carts and other Must have the ability to communicate fluently in written and spoken English. (Second language is desirable) Must be computer literate Ability to remain calm, think, and make decisions under stress Must present and neat and clean appearance Must have great interpersonal skills Must have the ability to multi-task, in a fast-paced customer service oriented environment Must be willing to take the initiative, and have the ability to perform assigned tasks with minimal supervision Ability to follow written and oral directions Must be able to operate necessary equipment safely and efficiently Must be able to walk extensively as well as sit or stand for extended periods of time while performing job functions Must be able to lift up to 50lbs in various forms Must be physically able to - run, jump, protecting one's self from physical harm may be required. Ability to stand for extended periods both indoors and outdoors in the heat, cold, rain, etc Drug Free Workplace Equal Employment Opportunity
    $24k-30k yearly est. 60d+ ago
  • Ladies- Locker Room Attendant- Part time Seasonal

    The Club at Quail Ridge 3.9company rating

    Boynton Beach, FL job

    Provide the highest quality ladies locker room service to our members and guests. Provide exceptional and efficient guest service; including friendly and attentive service while maintaining professionalism at the clubhouse locker room and area. Provide housekeeping and clean surrounding area to maintain membership standards. ESSENTIAL FUNCTIONS Graciously tends to the needs of members and guests, and anticipates requests. Creates an environment that facilitates a welcoming, enjoyable Club experience. Responsible for keeping the ladies' locker room and ladies' restrooms clean, stocked, and fresh at all times. Maintains all ladies golf and dress shoes according to Club and industry standards. Proper placement of shoes in members' lockers upon completion. Responsible for maintaining and cleaning general locker room, vanity area, bathrooms, and card rooms. Perform daily cleaning services in the locker room, including a variety of cleaning functions/requests. Including; vacuum, mop and sweep, clean windows, bathroom cleaning, and linen towel removal, refresh, and replenish. Service of beverages and/or food/snacks to ladies in both areas is part of the daily responsibility. Maintains an accurate record of locker assignments. Forwards a billing list to Clubhouse Director/Manager, as necessary, as it relates to annual locker usage and fees. Forwards member names to Clubhouse Receptionist for processing to personalize each member's locker. Maintains lockers according to management direction. Maintains locker room supplies sufficient to operate the facility on a day-to-day basis. All requests by members for additional supplies or cosmetics must be brought to the attention of the Clubhouse Director/Manager. Always address members needs and requests immediately and in professional and efficient manner. Assist FB Director/Managers with paperwork, recordkeeping, and other requests as necessary. Ability to reach, bend, stoop, stand and push, pull and lift items weighing up to 40 lbs. Report all maintenance issues to Manager, immediately. Report all safety and security issues to Manager, immediately. Communicate with Manager to ensure all guest/member requests are fulfilled. Must be able to communicate with Housekeeping department positive and negatives resulting from their daily care of the Locker Room. Understand and strive toward the goals of Quail Ridge Mission Statement where "Everything Matters." Encounters daily routine functions in a locker room setting/environment, able to use utmost privacy, discretion, and professionalism at all times. Perform other functions as assigned by management Knowledge Skills and Abilities Ability to read and speak English to interact with members and requests. Must have the ability to effectively communicate with guest/members and co-workers. Ability to reach, bend, stoop, stand and push, pull and lift items weighing up to 40 lbs. Must be high energy, guest service oriented and able to ensure our guests/members are handled with the utmost courtesy and professionalism. Able to work a flexible schedule as needed. Utilize gas powered or electric utility vehicle. Knowledge/Ability to vacuum/mop and clean areas, fold and replenish towels. Utilize all-purpose cleaner, bleach, disinfectant, glass cleaner and other related general cleaning products. Adhere to Quail Ridge dress and grooming standards. Proper use of all company equipment and vehicles. Adhere to all posted traffic signs and speed limits. Adhere to Quail Ridge emergency procedures. Education and experience Female attendant for a ladies only locker room. Previous cleaning or housekeeping experience required. Attendant should possess at least one year's experience in an operation similar to Quail Ridge. An individual who is helpful, pleasant, hard-working, and dependable. Ability to reach, bend, stoop, stand and push, pull and lift items weighing up to 40 lbs. Apply on our website at: **************************** ******************************************* Drug Free Workplace
    $24k-30k yearly est. 30d ago
  • Front Office Manager

    PGA National Resort (Salamander Palm Beach 4.2company rating

    Palm Beach Gardens, FL job

    Job Description Summary: Assist with supervising the front office area while maintaining data on room occupancy, and communication with Sales, Housekeeping and Catering concerning arrivals and departures. Essential Job Functions: Include the following. Other duties may be assigned. Supervise all Front Desk Agents, Bell, PBX, Front Office Supervisors, Guest Relations Dept, and Valet Dept. Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate. Respond to guest's special requests, needs, problems, issues and concerns and accommodate groups to ensure optimal levels of guest satisfaction and repeat business. Create and post all Front Office associate schedules. Implement company programs and supervise the daily operations of the Front Desk to comply with SOPs, maximize revenues, and motivate associates to ensure an optimal level of quality service and hospitality are provided to the hotel customers. Prepare reports and assist in overseeing the Front Desk & Guest Services Upsell & Inventive Programs to maximize revenue. Remain calm and alert, especially during emergency situations and/or heavy hotel activity, serving as a role model for Front Office associates and other employees. Resolve customer complications and complaints by conducting thorough research of the situation and determining the most effective solutions. Make decisions and take action based on previous experience and good judgment, sometimes revising approach to accommodate unusual situation. Authorize revenue allowances to remedy problems only after other alternative solutions have been offered. Comply with attendance standards and be available to work on a regular basis. Perform any other job-related duties as assigned by Director of Front Office. Diplomatically handle guest complaints in the absence of the Director of Front Office, including situations that arise when hotel is oversold, irate guests, etc. Required Skills and Abilities: Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule. Must have the previous experience in hospitality Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information and resolve conflicts. Ability to access and accurately input information using a moderately complex computer system. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing and prepare complex reports of room availability and revenues generated. Education and Experience: High School Diploma plus some college, previous front desk / guest service experience in a supervisory capacity. Reservation knowledge is helpful. Language Skills: Excellent service skills including etiquette and ability to work with the public. Knowledge of communications skills, organization skills, ability to deal with diverse clientele, golf knowledge. Reasoning Ability: Ability to solve problems and deal with a variety of variables in situations where only limited standardization exists. Ability to provide and interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to manage multiple tasks effectively. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.
    $45k-58k yearly est. 8d ago
  • Housekeeping Supervisor

    PGA National Resort (Salamander Collection 4.2company rating

    Palm Beach Gardens, FL job

    Job Description Summary: Supervise the operations of the housekeeping staff promoting a safe environment and quality service to achieve maximum guest satisfaction, protection of assets and minimal expenses. Essential Job Functions: Include the following. Other duties may be assigned. Supervise the housekeeping staff; providing open communication, training, coaching and counseling and providing performance feedback to ensure maximum efficiency. Supervise and inspect the cleaning of the guest rooms, turndown service, public areas and back of the house; ensure compliance with accident/loss prevention programs, health/sanitation standards and regulations to achieve a high level of cleanliness and guest satisfaction. Issue assignments to staff reviewing special requests and areas of concentration to ensure a smooth flow of the housekeeping operation. Issue supplies/goods to staff at beginning of shift in order to control inventory and ensure proper supplies are available while controlling expenses. Respond to guest requests, concerns and problems to ensure guest satisfaction. Log items into the Lost and Found and answer inquires to maintain controls and ensure guest satisfaction. Implement emergency training and procedures to ensure appropriate protection of the hotel, guests, staff and company assets. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Education and Experience: High school diploma or equivalent. Previous hotel experience Required Skills and Abilities: Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Language Skills: Excellent verbal communication skills. Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Physical Demands: While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle or feel objects, tools or controls. The employee frequently is required to talk and listen. Ability to grasp, lift, carry or otherwise move materials weighing up to 75 lbs. Ability to walk throughout the resort, bend, stoop and reach. Work Environment: The duties of this position are primarily performed in indoor climate conditions. A lot of movement and noise happening.
    $25k-35k yearly est. 19d ago
  • Resort Manager

    PGA National Resort (Salamander Palm Beach 4.2company rating

    Palm Beach Gardens, FL job

    Job Description OBJECTIVE The Resort Manager oversees the Front Office, Housekeeping, Spa, Kids Club (Banyan Buddies), Pool, Engineering, and Food & Beverage. ESSENTIAL JOB FUNCTIONS Plan and manage the operations of the Resort to achieve high levels of guest and member satisfaction through personalized service and prompt issuer solution, while meeting/exceeding financial goals. Maintain a high-level of positive and professional approach with associates and guests. Establish and maintain established revenue strategy and forecasting, while identifying ways to grow Resort revenue, Occupancy, RevPAR, and ADR. Staying aware of competitor strategies Control labor and resort expenditures. Set performance goals for staff including department managers. Recruit, train and motivate staff to be optimal in their respective departments and deliver exceptional service. Perform administrative duties including reading and writing reports, orally communicating with guests, managers, corporate office, local associations, etc. Critically review reports of occupancy, revenues. Make judgments and implement changes to maximize profits. Supervise development of and revision to business plan, annual budget and annual and monthly forecasts, etc. Formulate complex reports. Communicate with the public, staff, corporate office and owners. Meet with, develop and delegate improvement plans for operation and review performance of management team. Conduct Performance evaluations, resolve problems, provide open communication and approve discipline and all terminations. Participate in community affairs and maintain positive public image for PGA National Resort Meet with potential and current clients and promote the resort. Communicate both verbally and in writing to provide clear direction to staff. Physically tour and visually inspect property on a daily basis. Monitor cost control, property condition, cleanliness and quality of product and service throughout hotel. Greet and maintain rapport with associates and customers. Appropriately handle associate issues in conjunction with Human Resources following PGA National policies. Perform any other job-related duties as assigned Oversee and respond to all guest feedback including surveys, internal reporting and social media reviews Assumes full leadership responsibilities during Managing Director's absence Ensure compliance with company policies, health and safety regulations, and local laws. REQUIRED SKILLS AND ABILITIES Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Knowledge of hotel operations, including marketing plans, security and safety programs, personnel and labor relations, preparation of business plans, repairs, maintenance, budget forecasting, quality assurance programs, hospitality law, and long-range planning. Leadership skills to motivate and develop staff and to ensure accomplishment of goals. Able to set priorities, plan, organize, and delegate. Written communication skills to be concise, well organized, complete, and clear. Ability to move throughout premises and visually inspect conditions including bending, stooping and reaching arms overhead. Ability to work effectively under time constraints and deadlines. Ability to travel to various sites on and off hotel property and continuously perform essential job functions. Ability to work long and flexible hours including holidays and weekends FINANCIAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations. Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry. Ability to forecast and budget multiple departments, understand and manage a P&L Responsible for forecasting and budgeting in ProfitSword and labor management system. Familiarity with Agilysys, ProfitSword, Sage, ADP Workforce, Hotel Effectiveness preferred. REASONING ABILITIES Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Ability to remain calm under pressure and make sound, timely decisions during emergencies or challenging situations; demonstrates adaptability and resourcefulness in resolving unexpected issues OTHER SKILLS AND ABILITIES Knowledge of general accounting principles, experience with personal computers, general office equipment. PHYSICAL DEMANDS Regularly stand, walk, and talk. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone. QUALIFICATIONS Bachelor's degree in hospitality management or related field (preferred) Minimum 5 years of experience in Resort Leadership Operations in a Luxury Hotel (preferred) Strong leadership, communication and problem-solving skills Proficiency in property management systems and Microsoft Office Suite
    $28k-52k yearly est. 1d ago
  • Personal Trainer Part time

    The Club at Quail Ridge 3.9company rating

    Boynton Beach, FL job

    Personal Trainer - Part time Personal trainer is responsible for informing, educating, and motivating clients/members interested in achieving fitness goals, personal training, as well as, assisting with general operations of the facility and its programs. Essential Functions Responsible for the day to day administration of membership and marketing paperwork and documentation. Develop safe and effective exercise programming for individuals based on their health history and personal fitness goals. Conduct fitness assessments where applicable. Assist in operations of the fitness facility so that operations are always at or above standards; assists in maintaining equipment and supplies. Convey rules and regulations as set forth by the fitness committee and Quail Ridge Country Club. Performs other duties necessary to maintain a consistent level of customer service that is expected by membership and standard for the fitness industry. Promoting all fitness programs, initiatives, contests, lectures etc to encourage participation and utilization. Ability to work amongst fitness staff, to include but not limited to breaks, floor coverage, orientations. Ensure floor coverage at all times when on scheduled shifts. Maintaining appropriate knowledge, skills and abilities to perform necessary tasks. Desk coverage when necessary. Perform any other tasks as assigned by management. Education and experience High School Diploma or equivalent required. Bachelor's degree in related field and/or national certification in personal training with 2 years' experience required. CPR/AED certification required. Excellent sales and communication skills; achievement of acceptable level of trainings per week and month; thorough understanding of Quail Ridge Country Club policies and procedures. Must be able to lift at least 50 lbs., and bend and/or lift heavier objects or equipment in the fitness facility. Knowledge, skills and abilities Must have knowledge of commonly used concepts, practices, and procedures within a country club/fitness area. Must possess excellent interpersonal skills. Must possess excellent written and verbal communication skills. Must possess excellent organizational skills and coordinate and complete tasks with limited supervision. Must be a detail-oriented individual and possess time management skills. Must maintain high performance standards. Fluent reading and writing in English with the ability to recognize signs and symbols. Ability to deal with routine changes often. Ability to deal effectively and tactfully with all employees, management and members. Ability to work in a fast paced environment. Excellent sales and communication skills. Thorough understanding of Quail Ridge Country Club policies and procedures. Must have some computer skills, including use of Microsoft Office programs. Apply on our website at: ******************************************* **************************** Drug Free Workplace We participate in E-Verify
    $27k-37k yearly est. 11d ago
  • Bartender - Lobby Bar

    PGA National Resort (Salamander Collection 4.2company rating

    Palm Beach Gardens, FL job

    Job Description Summary: To serve beverages and/or food to the guests in a friendly, courteous and timely and manner, resulting in guest satisfaction. Also, to prepare beverages for other servers to supply to guests, and act as cashier for the lounge. Essential Job Functions: Include the following. Other duties may be assigned. Maintains proper and adequate set-up of the bar on a daily basis. This includes requisitioning and stocking of all beer, wine, spirits, paper products, straws and stirrers, condiments and produce based on projections from the daily functions sheet Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices and other perishables daily to insure product quality. Greets guests in a courteous and friendly manner, promotes and documents orders for drinks. Mixes, garnishes and presents drinks using standard ingredient recipes and practicing prudent portion control. Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages. Inputs orders into a register at the point of sale and creates a check for each guest, including those served by other beverage servers, to maintain accountability of all beverages served. Receives cash from guests, makes any change needed, verifies validity of charges, records charges, and insures vouchers are properly executed, in order to balance all moneys. Locks up and stores all beverage, food and other equipment items, deposits cash drops and secures bank. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Required Skills and Abilities: Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player. Must have basic knowledge of food and beverage preparation and service of various alcoholic beverages. Basic mathematical skills necessary to operate a cash register, make change, total guest checks, count total bank, prepare cash drops, total all other charges, and understand portion sizes. Sufficient manual dexterity in hands in order to use a knife to make garnish, pick up glassware and bottles, scoop ice, mix drinks, and reach overhead to retrieve stock. Ability to remember, recite and promote the variety of menu items. Ability to operate a keyboard and point of sale procedures to pre-check an order and close out a check. Education and/or Experience: High School diploma or equivalent preferred. Bartending experience in a hotel or restaurant. General knowledge of liquors and wines. Language Skills: Excellent verbal communication skills. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to manage multiple tasks effectively. Physical Demands: While performing the duties of this job, the employee regularly is required to stand for long hours of the day; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds. Work Environment: Work is generally performed at the bar area.
    $15k-26k yearly est. 17d ago
  • Reservations Sales Agent

    PGA National Resort (Salamander Palm Beach 4.2company rating

    Palm Beach Gardens, FL job

    Job Description Summary: Working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort offerings. Answering guest inquiries regarding various resort amenities-guest rooms, dining, spa services. Additionally, the Agents have the opportunity to participate in a lucrative incentive plan. The Reservation Sales Agent for PGA National Resort responsibilities: Answering incoming phone calls and assisting guests with any inquiries regarding resort, spa and tee time offerings. Complete initial and ongoing training programs required. Providing information about local features, such as shopping, dining, nightlife, and recreational destinations. Apply professional sales techniques using approved conversation flow guidelines. Maintaining current knowledge of all resort and spa offerings and hours of operation. Upselling resort rooms and spa services Coordinating with other departments in order to ensure a "Championship Experience" to all guests. Maintain data entry accuracy and attention to detail with systems. Ability to progress through various training levels. Meet department and individual metrics (such as revenue, conversion, and quality standards). Ability to handle escalated or complex calls, while striving for the highest level of customer service. Selling gift cards. In this role the ideal candidate will be responsible for the group reservation process including creation of group blocks, monitoring of cut-off dates and contract terms, extensive data entry, communication with group contacts, meeting planners and provide Sales and Convention Service teams one reservations point of contact, attendance at the pre-convention meetings. Knowledge of iHotelier, Ring Central, Travel Click, Visual 1 Agilisys, HMS, Delphi, IDeaS, Spa Soft and Canary helpful. A flexible schedule may be required to include weekends, holidays, and various shifts. Qualifications High school diploma or equivalent required. Hospitality or call center experience in a fast-paced, high volume, service environment. On-site presence is required for this position. Strong customer experience required. Candidate must have the ability to speak, read and write English fluently, bilingual a plus. Strong computer skills. Experience with Navis, Opera, Synxis and Open Course system a plus. Language Skills: Excellent verbal communication skills. Ability to communicate and work well with fellow employees. Excellent communications skills, organization skills and time management required. Ability to manage multiple tasks effectively. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions respectfully. Ability to deal with problems involving a few concrete variables in standardized situations. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Physical Demands: While performing the duties of this job, the employee will be sitting for extended periods of time answering and sending emails. Might regularly stand, walk, and talk. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone and copier machine
    $29k-33k yearly est. 7d ago
  • Tree Crew Leader/Tree Trimmer -Landscaping Maintenance

    The Club at Quail Ridge 3.9company rating

    Boynton Beach, FL job

    Lead Tree laborer within the assigned group/crew to oversee and perform landscaping duties. Employee performs skilled landscaping and manual work necessary to maintain community grounds. Leads tree crew and other tree trimmer staff in the maintenance, removal, and installation of trees. Workers typically perform a variety of tasks, which may include any combination of the following: trimming, planting, cultivating, maintenance and removal of trees, sod laying, mowing, trimming, planting, watering, fertilizing, digging, raking, debris removal, etc. Essential Duties: Schedule and organize daily work assignments for assigned crew and perform the designated work in areas specified such as: trimming plants, weeding, raking, debris removal or any other landscape work required. Responsible for transporting crew members to and from designated areas. Removal of dead trees, cutting down trees, chipper work, stump grinding, chipping mulch, trimming of trees, and clean-up of all debris. Trimming and shaping of ornamental trees in Quail Ridge. Removal of tree branches from gutters and doors. Clearing of fence lines, trims/removes shrubs/trees from electrical power lines in conformance with safety regulations. Direct, inspect, check and review the work of crews involved in tree trimming or related operations. Employee participates fully in the work of the crews. Includes such activities as trimming or removal of excess, dead or diseased limbs or branches from trees or shrubbery using powered or hand saws or pole pruners; may lower cut limbs and branches by slings or lines; assists in picking up trimmings and loading them into a chipping machine or truck; operates hydraulic boom. Responsible for the safe and proper work practices= followed by members of the crew; places cones, roadblocks and flags to safely mark off job site to pedestrian and vehicle traffic. Responsible for any special requests given by supervisor. Required to carry assigned two way Radio at all times. Operate cherry picker and aerial lift for tree trimming and removal. Responsible for having designated areas in good condition, horticulturally, at all times. Mows grass, feeds and trims shrubs, tends flowerbeds and regularly inspects assigned work areas to insure proper standards are maintained. Operate gasoline edgers, weedeaters, and hedgers in assigned areas. Operate blowers in assigned areas. Operate mower machines to mow grass. Operate gasoline buggies in assigned areas picking up trimmings and/or debris, loading and unloading in assigned area. Utilizes various gasoline powered landscaping equipment along sidewalks, roadways, driveways and other areas assigned. Haul mulch from designated and assigned areas. Rake/Pull pine needles, grass, cuttings, scuffle weeds, etc... Picking up trimmings and/or debris. Operates lawn and grounds equipment including power mowers, bucket loaders and other power equipment. Repairs and maintains community walks and lots. Plans, plants and maintains exterior and interior landscaping in accordance with the landscaping plan. Removes trash, debris, and junk from grounds. Enforces safety regulations at the work site. Adjusts, cleans and performs minor mechanical work on grounds equipment. May apply pesticides. Perform any other duties/tasks that is required, assigned, and/or directed by management. Knowledge Skills and Abilities Ability to interact with all employees and all jobs in landscape maintenance - the mower operation, irrigation, tree operation, fertilizer operation, weed-eater operations, etc... Must be able to lift, carry, pull, and push up to 50 pounds. Heavy physical exertion required. Ability to walk approximately 8-9 hours/day. Ability to operate or learn to operate gasoline Cushman. Ability to operate a cherry picker/ bucket truck. Ability to operate and use a chainsaw properly. Education and experience Minimum of three (3) years' experience in all landscape operations and the ability to supervise employees. Supervisory responsibilities 4-5 crew members Apply on our website at: **************************** Drug Free Workplace
    $28k-37k yearly est. 60d+ ago
  • Banquet Manager

    PGA National Resort (Salamander Collection 4.2company rating

    Palm Beach Gardens, FL job

    Job DescriptionPOSITION OBJECTIVE Reports to Director of Banquets. Overseeing staffing and supervising of banquet functions to the best advantage of the client and resort. Supervise banquet staff and all service personnel in function rooms. Direct contact with clients and various department personnel connected to banquets. ESSENTIAL JOB FUNCTIONS Supervise all service staff, including the captains. Ensure the success of all functions and guarantee the satisfaction of all clients. Staffing of all functions by guidelines set. Overseeing of payroll percentage for all banquet waiters and waitresses. Responsible for food presentation in all function rooms. Responsible for knowledge of number of guests served and correct billing for food and beverage to each group served. Oversees the banquet kitchens and staff to ensure proper preparation and timeliness. Responsible for maintaining a close count on all functions so that the kitchen staff does not over-plate banquet food. Overseeing service during functions. Correction of mistakes and implementation of new policies to improve service. Responsible for the general appearance of all service personnel in uniform. Handling all requests and / or additions to functions that are made by guests during their functions. Ensure all changes, cancellations and additions made by the Catering / Conference Services Department prior to each function are carried out. Responsible for final check of function rooms before opening them to guests with particular attention to lighting, floor coverage, table presentation and cleanliness. Final checks made with kitchen, stewards and beverage manager. Maintaining proper staffing guidelines and keeping the best possible payroll percentages. Responsible for all banquet equipment and its condition. Attendance at catering meeting, food and beverage meeting, and any staff and convention meeting. Varied duties to be assigned by Director of Catering / Conference Services. Banquet Sales solicitation, including outside sales calls, as time allows. Responsible for continual training of the banquet employees. Must possess management and strong interpersonal skills. Knowledge of labor cost control and scheduling. Full-Time Management position that requires a flexible schedule and the ability to work day/night shifts, weekends, and holidays. A varied schedule. EDUCATION & EXPERIENCE High School diploma or equivalent preferred. Two to four years of hotel banquet experience in a supervisory capacity required. SKILLS AND ABILITIES Language Skills: Excellent verbal and written communication skills. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Other Skills and Abilities: Ability to communicate and work well with fellow employees and other departments. Maintain a presentable appearance, behavior and manner at all times. Ability to process administrative work. Ability to resolve guest and employee conflicts. Ability to manage multiple tasks effectively. PHYSICAL DEMANDS While performing the duties of this job, the employee regularly is required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or listen. The employee frequently is required to walk. The employee occasionally is required to sit; and stoop, kneel, crouch, or crawl. The employee must occasionally lift, push, carry, pull, or move up to 50 pounds. Repetitive motion, including utilizing telephone/computer for an extended period or for an entire shift. WORK ENVIRONMENT Work is generally performed in kitchen areas, banquet areas (indoor and outdoor), and various food and beverage venues with exposure to heat, fumes and steam.
    $41k-60k yearly est. 12d ago
  • Houseperson

    PGA National Resort (Salamander Collection 4.2company rating

    Palm Beach Gardens, FL job

    Job Description Summary: Houseperson maintains and cleans behind the scenes by helping the housekeepers; cleaning the hallways, floors, and doorways; and taking out the trash ensuring the hotel is kept clean, sanitized and well-stocked with amenities. Essential Job Functions: Include the following. Other duties may be assigned Shampoo - carpet and chairs daily Clean guest corridors, landings and stairs. Vacuuming corridors. Clean light fixtures in all hallways. Clean and empty vacuums once a week. Linen distribution. Keep soiled linen and trash at a minimum on room attendant carts. Keep closets well supplied and well organized. Fill guest's requests. Must follow safety procedures. Clean the vending area. Move furniture. Wash windows in guest rooms Education and/or Experience: High school diploma or equivalent. Previous hotel experience preferred. Language Skills: Ability to read and comprehend simple instructions, short correspondence and memos in English. Reasoning Ability: Ability to apply commonsense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, walk, talk, hear and use hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee occasionally is required to sit. The employee must be able to lift and/or move up to 75 pounds. Specific vision abilities required by this job include close distance color vision and ability to adjust focus.
    $20k-28k yearly est. 1d ago
  • Concierge

    PGA National Resort (Salamander Collection 4.2company rating

    Palm Beach Gardens, FL job

    Job Description Summary: Provide a positive first and last impression to guests as they arrive and leave the hotel. Familiarize the guest with the in house and locale, i.e. restaurants, shopping, attractions. When servicing guests, the Concierge is responsible for being professional, friendly and helpful using the “Rules of Hospitality” of eye contact, a smile, speak first, engage in polite conversation and use the guest's surname. Essential Job Functions: Include the following. Other duties may be assigned. Greet all guests upon arrival with a warm welcome. Make restaurant reservations for the guest, both in-house and outside. Contact guests prior to their arrival for any needs the guest might have. Give the guest undivided attention while handling information/request Promote all hotel functions and facilities. Call all VIP guests to prior to and post arrival to personally welcome them to the resort and facilitate any needs they may have. Be able to prepare amenity forms, credit card authorization forms, greeting cards and other applicable documents / forms as assigned. Be able to post charges to guest folios & settle payment for services such as balloons, upgrades, late check outs, deposits, umbrella rentals, paid outs etc. Be able to assist guests to booking/selling tickets for resort events through Eventbrite, including following billing procedures for collecting payment. Be able to use computer for various functions as assigned. Help solve guest problems efficiently. Be able to assist the guest with any Business Center help. Deposit all monies taken in during your shift according to the procedures. Possess knowledge of the community and area in which the hotel is located to assist guests with information on special events (sporting, theatre, movies, entertainment and restaurants). Be able to lead the guest in the right direction, i.e. pro-shop, ballrooms, restaurants, health & racquet, spa. Keep yourself update with new brochures and events that are in your surroundings. Submit all lost and found articles accompanied by a Lost and Found report. Be able to communicate with other departments when discrepancy occurs. Be able to make in house golf, spa and dining reservations to assist guests. Be able to answer the phone according to the procedures. Provide other assistance to guests as necessary to ensure the highest quality of service. Respond to guest communication that is received through Zingle, email and other communication platforms as it is received. Must be able to work a flexible schedule including day/night shifts, weekends and holidays Education and Experience: High school diploma or equivalent, knowledge of local restaurants, attractions, shopping venues, events. Previous hotel concierge experience highly preferred. Reasoning Ability: Ability to solve practical problems and deal with a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form. Before making the decision, know what is at stake and know the consequences. Other Skills and Abilities: Ability to communicate and work well with fellow employees and maintain a presentable appearance, behavior and manner at all times. Physical Demands: While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend and use hands to finger, handle or feel objects, tools or controls. The employee is frequently required to talk or listen. The employee frequently is required to use hands to grab, move, lift, or feel objects, and use telephone, computer, and copier machine.
    $21k-31k yearly est. 1d ago
  • Golf Course Assistant Superintendent

    The Club at Quail Ridge 3.9company rating

    Boynton Beach, FL job

    Responsible for all maintenance practices of the golf course and practice facilities. Responsibilities include training of new employees, equipment operation while maintaining club standards and adherence to all Human Resource procedures. Assures that the standards of member services and playing conditions are met; deals with administrative duties, safety requirements, as well as, supervising 40+ employees to achieve goals and club standards. Essential functions Responsible for daily planning, scheduling and the supervision of golf course maintenance personnel. Participates in the construction and maintenance of greens, tees, fairways, roughs, bunkers and associated support facilities on the golf courses. Supervises repair and maintenance of mechanical and motorized equipment used on the golf course. Instructs equipment operators in safe efficient operation and care of mowing and other equipment. Supervises and participates in the operation and maintenance of pumps, irrigation and drainage systems. Assists with employee evaluations, employee safety and employee discipline. Monitors daily golf course set up, inspection, and evaluation. Departmental authority for practices and procedures during Superintendents and/or Director's absence. Inspects all areas of quality standards. Supervision of employees. Evaluates daily labor records. Schedules and conducts safety and staff meetings. Participates in safety management meetings and ensures enforcement with staff. Approves equipment schedules. Conducts inventory controls: chemical, irrigation, fertilizer, topdressing, drainage materials, and construction materials. Provides input to Director in preparation for budget and department needs. Training of new and existing employees: job function, equipment operation, safety requirements, safety training, guest service standards and departmental information. Agronomic programming and implementation: fertilization, chemical, and cultural practices. Final daily course evaluation/inspection. Work closely with Human Resources, supervisors, and employees to maintain a positive work environment including communication, training, discipline, and evaluations. Authority to expend overtime hours as needed per each operation to meet standards of quality upon approval of Director of Agronomy/Golf Course Maintenance. Initiates purchase orders for golf course supplies including golf course accessories, chemicals, fertilizers and topdressing. Constant communication with all departments to accomplish all tasks required by scheduling needs of each golf course and its operations. Communicates with other departments in relationship to events. Works with the Human Resources Department concerning all employees discipline, evaluations, onboarding, interviewing, terminations, safety training and other related personnel concerns and procedures. Evaluation of products and service relative to present and future needs. Enforce Quail Ridge policies/procedures for staff. Provide conflict resolution and counseling to employees. Attends required committee and management meetings, as a Quail Ridge staff representative. Performs position with high standards, integrity and in a timely and efficient manner. Recommends and provides significant input regarding group staff on firing, advancement, promotion, and other employment changes needed. Prepare, review, and submit time cards/time records to payroll/HR for department as needed. Perform other functions as assigned by management. Knowledge, skills and abilities Must have knowledge of commonly used concepts, practices, and procedures in Golf Course Maintenance/Turf Maintenance. Knowledge of the use of turf and landscaping equipment including tractors, mowers, aerifier, electric motors, etc... Must possess excellent written and verbal communication skills. Must be able and willing to take directions and give/provide directions to staff. Must possess excellent organizational skills and coordinate and complete tasks with limited supervision. Must be a self-starter and eager to learn. Must be able to recognize and solve problems. Must be a detail-oriented individual and possess time management skills. Must maintain high performance standards. Fluent reading and writing in English with the ability to recognize signs and symbols on the course and chemical control. Ability to deal effectively and tactfully with employees, management and members. Must have computer skills including use of Windows, Microsoft Office Programs and the Internet. Education and experience AS Degree in turf grass management/golf course management/agronomy/horticultural/plant/soil science or related field and/or equivalent experience required. Five years general golf course maintenance assistant superintendent experience required. Requires knowledge of irrigation and current chemical practices. Must have Florida State Pesticide License or ability to acquire within 6 months. Requires extensive knowledge of all turf equipment. Requires basic working knowledge of computer including spreadsheet applications and Microsoft applications. Thorough knowledge of Club standard operating policies and procedures. Continuing education classes related to golf course maintenance. Must have thorough understanding of golf course. Requires experience with supervision and training of staff. Supervisory responsibilities Supervises 35-45 GCM work staff. Light Equipment Operators Heavy Equipment Operators Spray Technicians Irrigation Technicians Interns Other GCM employees as needed Apply on our website at: **************************** ******************************************* Drug Free Workplace
    $31k-44k yearly est. 12d ago

Learn more about San Jose Country Club jobs

Jobs from similar companies

Jobs from similar companies you might want to view.

Most common locations at San Jose Country Club

Zippia gives an in-depth look into the details of San Jose Country Club, including salaries, political affiliations, employee data, and more, in order to inform job seekers about San Jose Country Club. The employee data is based on information from people who have self-reported their past or current employments at San Jose Country Club. The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. Sources of data may include, but are not limited to, the BLS, company filings, estimates based on those filings, H1B filings, and other public and private datasets. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. None of the information on this page has been provided or approved by San Jose Country Club. The data presented on this page does not represent the view of San Jose Country Club and its employees or that of Zippia.

San Jose Country Club may also be known as or be related to SAN JOSE COUNTRY CLUB and San Jose Country Club.