Yaamava' Resort & Casino jobs

Q: What is the hiring process at San Manuel Casino?

The hiring process at San Manuel Casino is multifaceted and includes an online application, screening, and interview. The entire hiring process takes around six weeks to complete, including the drug screening, gaming background check, credit check, and background check.

- 158 jobs

Compliance Technician I
San Manuel Indian Bingo & Casino 4.4
San Manuel Indian Bingo & Casino job in Highland, CA
Under the direction of the Supervisor Gaming Technical, the Compliance Technician I effectively troubleshoots and repairs issues to support game integrity, while helping coordinate regulatory actions and participating in technical projects. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Leads investigative efforts to identify and resolve issues affecting game integrity by driving decisive, corrective actions that prevent payout inaccuracies, system malfunctions, and significant revenue loss, while underscoring the operational risks of inaction. 2. Leads forensic investigations and incident response operations by applying tribal court standards and regulatory protocols to preserve the integrity of gaming environments. Secures incident scenes to prevent evidence tampering, conduct structured interviews with involved patrons, and perform multi-source data analysis, including audit logs, chat transcripts, and surveillance footage, to detect behavioral anomalies and coordinated actions. Executes comprehensive evidence collection, including device confiscation when warranted, and produce detailed investigative reports outlining timelines, findings, and evidentiary summaries to support internal adjudication and potential legal proceedings, while mitigating operational, reputational, and financial risks. 3. Utilizes advanced diagnostic, analytical, and technical expertise to extract actionable insights from gaming machine behavior, ensuring precision in revenue tracking through comprehensive mastery of network architectures, communication protocols, and system integrations. Administers and optimizes diverse operating systems and hardware environments, applying deep systems knowledge to maintain seamless connectivity and data integrity. 4. Resolves complex hardware malfunctions involving circuitry, voltage regulation, and power distribution, ensuring sustained performance, reliability, and regulatory compliance in mission-critical gaming infrastructures. Collaborates with vendors to determine fault attribution, distinguishing between game component failures and machine-level malfunctions. 5. Manages and configurations and for over 115,000 software assets and 8,000+ gaming and peripheral devices, including slot machines, kiosks, progressive controllers, media players, and shufflers, by conducting audits, validating configurations, and resolving discrepancies within service-level timelines. 6. Collaborates cross-functionally with internal departments (e.g., Table Games, IT, Slots) to coordinate device swaps, conduct software testing, verify critical settings, and support regulatory audits through detailed documentation and alignment. 7. Performs other duties as assigned to support the eﬃcient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Bachelor's Degree in Information Technology (IT) or Engineering preferred. * Minimum two (2) years of experience in Technology or Engineering, preferably in the Gaming industry or Regulatory/Compliance, required. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Proficiency in data analytics platforms including Power BI, Tableau, Excel (pivot tables, macros, advanced formulas), and SQL-based reporting tools for generating actionable insights. * Skilled in real-time event tracking and analysis using Splunk, ELK Stack, and syslog analyzers to monitor system health and detect anomalies. * Proficient in network analysis tools including Wireshark, network mapping utilities, and SNMP-based monitoring systems for diagnosing and optimizing network performance. * Skilled in real-time event tracking and analysis using Splunk, ELK Stack, and syslog analyzers to monitor system health and detect anomalies. * Proficient in network analysis tools including Wireshark, network mapping utilities, and SNMP-based monitoring systems for diagnosing and optimizing network performance. * Hands-on experience with electrical and diagnostic tools such as multimeters, oscilloscopes, LTspice, AutoCAD Electrical, and voltage testers for hardware troubleshooting and design validation. * Experienced in remote access and system management tools including RDP, SSH, TeamViewer, Windows/Linux OS utilities, and BIOS/firmware configuration. * Familiar with governance, risk, and compliance platforms such as Archer and MetricStream, with practical experience in maintaining regulatory audit trails and supporting compliance initiatives. * Proficient in collaboration and development tools including Confluence, SharePoint, Git, Jira, and ServiceNow for documentation, version control, and issue tracking. * Experienced in infrastructure setup and maintenance using cable testers, labeling systems, and rack layout software to ensure organized and efficient hardware deployments. * Thorough understanding and application of Technical Standards, as well as Tribal, State, and Federal Laws relevant to the role, with demonstrated ability to interpret and implement regulatory requirements. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * A+ or N+ certification preferred. * Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
$50k-85k yearly est. Auto-Apply 13d ago
Training Specialist, Customer Experience
San Manuel Indian Bingo & Casino 4.4
San Manuel Indian Bingo & Casino job in Highland, CA
Under the direction of the Manager, Customer Experience, the Customer Experience Training Specialist (CX Training Experience Specialist) is responsible for high-level training and coaching of Yaamava' Service Standards in an effort to elevate service to a best-in-class experience for team members and guests. Creates, implements, facilitates, revises, and continuously develops our Service Excellence program, Leadership Immersion Training program, and any other service-related training. Works closely with other departments and divisions of the CX department to ensure alignment in service expectations and execution. Supports the Customer Experience department by interacting with internal and external customers and providing consistent and timely information to leadership and other key stakeholders while championing the goals and priorities of the Tribe in a manner that reflects and upholds the Tribal Community's vision, mission, and values. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Designs, implements, facilitates, and revises training material for various service-related programs. Facilitation of learning can take place via classes, workshops, coaching and mentoring. Consults, influences, and collaborates with stakeholders, subject-matter experts, and vendors to design and develop innovative, blended, capability-building training solutions. 2. Conducts Day 2 of New Employee Orientation for all resort team members. Facilitates additional touchpoints with guest-facing team members during their onboarding period. 3. Maintains working knowledge of basic departmental operations to ensure provided training is relevant across the enterprise. Engage with all levels in the company to communicate organizational development initiatives, training, and opportunities. 4. Maintains accurate records of training completion. Communicates with departments regarding outstanding training and any relevant feedback shared during team member touchpoints. 5. Maintains and safeguards confidential records and information, uses discretion when processing sensitive information, and serves as a liaison with departments on behalf of Customer Experience. 6. Performs other duties as assigned to support the eﬃcient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree required. * Minimum of two (2) years of experience in the customer service industry required. * Training experience is preferred. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Must be able to clearly communicate both verbally and in writing in English; bi-lingual preferred. * Must have excellent presentation skills. * Intermediate proficiency in Microsoft Word, Excel, PowerPoint and Outlook is required. * Knowledge of the development, assessment or instructional delivery of quality assurance training preferred. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Select One of the Following: No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled casino and office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves standing most of the time and may sit at times. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
$45k-63k yearly est. Auto-Apply 47d ago
HH Night Auditor
Chumash Casino 3.7
Solvang, CA job
Responsible for generating the summary and statistical data compiled into reports, verifying daily hotel transactions, processing end of the day reports, auditing, monitoring, and managing all pm accounts, comp accounting, direct bills, entertainment, administrative and guest comps. Responsibilities * Prepares and reconciles all postings, routes all reservations correctly, balances and corrects Guest Service Agent's work, prints comp vouchers for arrivals, runs and distributes nightly reports and guest folios. * Verifies all credit card transactions from payment reports with guest folios and verifies with shift batches. * Completes daily auditing and closing procedures accurately and efficiently. * Balances all comp vouchers, checking for signatures and stay information. * Verifies and balances all Player Development group, service recovery, admin, and entertainment comps. * Initiates and completes the audit computer process. * Balances and processes all credit card batches for the day's activity. * Obtains from the credit limit report additional authorization for all non-complimentary guests. * Researches all charge backs. * Audits all mini bar charges. * Balances gift card transactions with point of sale (POS) system. * Reviews and researches all refunds on negative transactions. * Analyzes and problem solves any aspects of the night audit function. * Accurately counts cash drawer of Guest Service Agents. * Assists in overseeing the nightly operation of the hotel in an efficient manner. * Communicates pertinent shift information to next shift and supervisor. * Assists with all front desk operations as needed including greeting guests, taking room reservations, responding to inquiries, processing confirmation letters, etc. * Completes all paperwork and closing duties in accordance with departmental standards. * Prepares daily reports for management and reports any night audit discrepancies. * Provides an accurate accounting of guest bills. * Adheres to proper credit, check cashing and cash handling policies and procedures. * Handles guests' concerns and complaints with objectivity; involves management as needed. * Files all charges to proper accounts and performs data entry. * Regularly accesses the Oasis, Opera, Dollars-on-the Net, and Super Playmate systems. * Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash. * Performs other duties as assigned. Qualifications * High School Diploma or GED Certificate. * Three years of prior experience in night auditing or similar position. * One year of hospitality or guest services related experience. * Prior experience in a luxury hotel environment is preferred. * Intermediate computer proficiency utilizing Microsoft applications, email, and internet. * Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends. * Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. * Native American hiring preference applies. * Quality Orientation: Setting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality. * Attention to Detail: Taking responsibility for a thorough and detailed method of working. * Computer Literacy: Using computers effectively and efficiently in the working environment. * Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. * Results Orientation: Being persistent and showing perseverance on achieving concrete and tangible results out of personal responsibility; getting optimum results from situations and being ready to take action and show tenacity in case of obstacles or resistance. Location 1450 Mission Drive Minimum Pay Rate $18.50 per hour Maximum Pay Rate $20.86 per hour
$18.5-20.9 hourly Auto-Apply 60d+ ago
Public Safety Officer II
Chumash Casino 3.7
Santa Ynez, CA job
The Public Safety Officer II greets guests, verifies legal age, maintains the safety of guests entering the casino, and provides information to guests regarding the Resort property. The Public Safety Officer II is also responsible for assisting in the enforcement of casino rules and regulations and deterrence of improper activity. Responsibilities * Greets all guests entering the Casino with a warm and friendly welcome and all departing guests with a warm and friendly goodbye while standing at the front entrance of the Casino. * Provides all guests a positive first impression of the Resort by offering superior, individualized guest service. * Checks I.D.s of all entering guests that appear to be under the age of 35 years old. * Provides information to inquiring guests about the Resort including the hotel, casino, retail, and food & beverage amenities. * Stays well informed of the Player's Club rewards program, promotions, concerts, and events in order to answer questions from inquiring guests. * Screens guests as they arrive and alerts Public Safety Supervisors of any suspicious activities. * Stays abreast of various types of counterfeit identification and methods of detection. * Informs guests of casino rules and regulations when needed. * Detects and helps prevent violations of casino rules. * Reports violations and potential violations to management in a timely manner. * Enforces specified rules and regulations of the gaming operation in and around the casino premises. * Performs visual checks of any oversize bags, purses, or oversized clothing. * Responds to situations such as disgruntled guests and uses effective communication skills to diffuse possible confrontations. * Requests support from Public Safety management or Investigators for situations that escalate beyond one's control. * Builds and maintains friendly and warm relationship with regular guests. * Assists in the detection, denial of entry, ejection, and arrest of guests and when directed. * Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash. * Performs other duties as assigned. Qualifications * High School Diploma or GED Certificate. * Basic knowledge of casino, slot, and table games preferred. * Knowledge of applicable laws, regulations, rules, policies, and procedures. * Basic computer proficiency utilizing Microsoft applications, e-mail, and internet. * Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends. * Must have or obtain within 90 days of employment a valid security guard registration on file with the Bureau of Security & Investigative Services and maintain license throughout employment. * Must have or obtain within 90 days of employment CPR certification and maintain certification throughout employment. * Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. * Native American hiring preference applies. * Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization. * Conceptual Thinking: Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations. * Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. * Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors. * Self-Confidence: Believing in one's capabilities; dealing confidently with increasingly challenging circumstances; reaching decisions or forming opinions, standing up for his/her interests, and handling failure constructively. Location 3400 Highway 246 Minimum Pay Rate $19.60 per hour Maximum Pay Rate $22.53 per hour
$19.6-22.5 hourly Auto-Apply 1d ago
Maintenance Electrician III
Chumash Casino 3.7
Santa Ynez, CA job
Services and maintains the electrical systems for all facilities, according to specification or Codes. Responsibilities * Maintains facilities' electrical systems: electrical panels, lighting systems, UPS systems, on-site electrical generators, electrical motors, and VFD's. * Performs a full range of preventative maintenance, troubleshoots, dismantles, repairs, and reassembles complex electrical equipment. * Assists in the planning and scheduling of electrical installation, care, and repair of resort facilities and equipment, including new construction and remodel projects. * Understands, interprets, and implements commercial building electrical codes. * Works from drawings, verbal instructions, and sketches under moderate supervision. * Works with outside contractors, obtains bids, forwards information to the Electrical Services Manager. * Directs work of Team Members as assigned. * Responsible for safe operation and use of equipment, hand and power tools, and materials. * Requisitions supplies, tools, materials, and equipment needed for various tasks. * Identifies all utilities, and locations, provides information in case of emergencies. * Keeps records and dates of materials used and equipment serviced. * Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash. * Performs other duties as assigned. Qualifications * High School Diploma or GED Certificate. * Current State Certified Electrician. * Five years of prior experience as a commercial Journeyman electrician. * Two years of prior experience with commercial UPS systems. * Forklift Scissor and Boom Operator Certification within the first year. * Must participate and complete requiredongoing departmental training. * Must hold a valid California driver's license and meet the insurance requirements of Chumash Enterprises. * Basic computer proficiency utilizing Microsoft applications, e-mail, and internet. * Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends. * Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. * Native American hiring preference applies. * Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization. * Conceptual Thinking: Understanding a given situation or problem by combining information that is readily available; identifying patterns or connections between situations that are not obviously related; identifying key or underlying issues in complex situations. * Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. * Oral Communication: Shaping and expressing ideas and information in an effective manner. * Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader. Location 3400 Highway 246 Minimum Pay Rate $34.65 per hour Maximum Pay Rate $40.76 per hour
$34.7-40.8 hourly Auto-Apply 23d ago
Inventory Control Manager
Cache Creek Casino Resort 4.3
Sierra Brooks, CA job
Being a part of the Cache Creek team comes with amazing benefits: * Great Pay * Opportunities to Grow * Gas Discounts * Dental Insurance * Life Insurance * Paid Time Off (PTO) * Recognition Program * Free meals in our Employee Dining Room * Weekly Paychecks * Affordable Healthcare * Medical Insurance * Vision Care Insurance * 401k Savings Plan * Tuition Reimbursement * Employee Discounts * Direct Deposit SUMMARY Responsible for the record keeping for all warehouse inventory. Maintains the product file in Eatec records requisition, and transfers, invoicing, cycle counts, month end and inventory counts. Prepares month end journal entries, inventory analysis, and product and market analysis. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Record keeping for all warehouse inventory. Schedules and participates in cycle and month end inventory counts. May also participate in other inventory counts as an accounting representative. Investigate and reconcile inventory variances. Prepares month end inventory reports. Prepares journal entries for accounting related to month end inventory. Prepares inventory, products, and market analysis regularly and upon demand. Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES Directly supervises 1-4 employees in Inventory Control. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE Bachelor's degree (B. A.) from four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience. Must have ten key by touch, basic typing, and MS Office skills. Must be proficient in Word and Excel. Ability to learn personal computer software. Age Requirements Must be at least 21 years of age. MATHEMATICAL SKILLS Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. LANGUAGE SKILLS Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. REASONING ABILITY Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or fee objects, tools or controls; and talk or hear. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and second hand tobacco smoke. Environmental conditions may include extreme temperature fluctuations i.e. freezers, refrigeration, or hot warehouses. The noise level in the work environment is usually moderate.
$43k-56k yearly est. Auto-Apply 20d ago
Kitchen Exhaust Cleaner
Chumash Casino 3.7
Santa Ynez, CA job
Responsible for cleaning exhaust removal systems for the Casino Resort's main kitchen and restaurant outlets. Responsibilities * Complies with all applicable codes governing the cleaning and degreasing of kitchen exhaust removal systems. * Utilizes pressure washers, degreasing agents, and scraping blades to render the interior surfaces of the kitchen exhaust removal system to their original state of bare metal. * Documents and communicates all leaks, damages, and inaccessible areas of the exhaust removal system. * Clearly marks and tags all parts of the kitchen exhaust removal systems with date of service, date of next service, department information, Team Member's certificate number and signature. * Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash. * Performs other duties as assigned. Qualifications * High School Diploma or GED Certificate. * Kitchen exhaust cleaning experience preferred. * Must be capable of operating a pressure washer. * Ability to complete Kitchen Exhaust Cleaning course required by department and obtain and maintain current Phil Ackland Kitchen Exhaust Cleaning Certification. * Must be able to complete and pass an OSHA Confined Space Entrance training course. * Basic computer proficiency utilizing Microsoft applications, e-mail, and internet. * Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends. * Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. * Native American hiring preference applies. * Quality Orientation: Setting high standards regarding his/her work and working environment and acting; accordingly, developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality. * Accountability: Accepting responsibility that results in anticipation/prevention of problem areas from actions, and problem solving inside and outside the department/organization. * Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. * Oral Communication: Shaping and expressing ideas and information in an effective manner. * Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader. Location 3400 Highway 246 Minimum Pay Rate $19.60 per hour Maximum Pay Rate $22.53 per hour
$19.6-22.5 hourly Auto-Apply 23d ago
Lead Bus Person
Chumash Casino 3.7
Santa Ynez, CA job
Responsible for cleaning, clearing, and setting tables in the dining area and coordinating the activities of other Bus Persons. Responsibilities * Delivers exceptional guest service (i.e., prompt, friendly, professional, and responsive), using proper greeting and departure phrases and service standards established by F&B management. * Ensures dining room is presentable, properly set (e.g., tables, silverware, and glassware), and ready for service. * Prepares server station prior to the opening of the shift. * Replenishes supply of clean linen, silverware, glassware, and dishes in dining room. * Removes plates as dictated by guests, servers, and management. * Communicates with restaurant management to provide appropriate levels of service to top-tiered Club Chumash players (e.g., Black and Platinum). * Communicates with management team for any supplies needed for service. * Communicates effectively with Servers and other Team Members to optimize guest experience. * Performs nightly restocking and cleaning of stations. * Familiarize with the food selections offered and the standards in service. * Acts as an expediter on busy nights by assigning and communicating completed orders to the appropriate servers. * Assists all Team Members in department as needed and applicable (e.g., food running, serving, etc.) * Builds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, performance feedback/management, and Team Member satisfaction while role modeling the company values, behaviors, and culture of One.Team.Chumash. * * Performs other duties as assigned. Qualifications * High School Diploma or GED Certificate. * Two years of prior experience bussing or serving in a fine dining environment. * Basic computer proficiency utilizing Microsoft applications, e-mail, and Internet. * Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends. * Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. * Native American hiring preference applies. * Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance. * Attention to Detail: Taking responsibility for a thorough and detailed method of working. * Oral Communication: Shaping and expressing ideas and information in an effective manner. * Integrity: Upholding generally accepted social and ethical standards in job-related activities and behaviors. * Teamwork: Working as a productive member of a cohesive group toward a common goal, and contributing to team development and effective team dynamics. Location 3400 Highway 246 Minimum Pay Rate $11.83 per hour (Avg. including tips $27.64) Maximum Pay Rate $11.83 per hour (Avg. including tips $27.64)
$11.8-27.6 hourly Auto-Apply 17d ago
Spa Tech Massage
Cache Creek Casino Resort 4.3
Sierra Brooks, CA job
Being a part of the Cache Creek team comes with amazing benefits: * Great Pay * Opportunities to Grow * Gas Discounts * Dental Insurance * Life Insurance * Paid Time Off (PTO) * Recognition Program * Free meals in our Employee Dining Room * Weekly Paychecks * Affordable Healthcare * Medical Insurance * Vision Care Insurance * 401k Savings Plan * Tuition Reimbursement * Employee Discounts * Direct Deposit Summary Welcome and service guests in a professional and friendly manner. Perform massage and body treatment services offered by The Spa at CCCR. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Perform massage and body treatment services offered by The Spa at CCCR. * Full knowledge of all body care retail products offered at The Spa at CCCR. * Basic knowledge of human anatomy and have the ability to handle related questions. * Ability to perform the following massage techniques, but not limited to: Swedish, Deep Tissue, Prenatal, Reflexology, Hot Stone, and Chair Massage. * Full knowledge of all services provided in The Spa and cross sell services. * Create and maintain a professional, friendly and elegant spa environment for all patrons. * Ensure professional, courteous and knowledgeable customer service at all time. * Maintain the cleanliness and neatness of The Spa at all time. * Clean and sanitize work station after each guest. Ensure the cleanliness of work station and equipment at all times. * Attend all product knowledge and motivational training program, meeting and work related events. * Perform other work related duties assigned by the management. * Must be able to work on weekends and holidays. * Must be able to work all shift hours. SELLING, PROMOTIONS AND SALES GOAL Promote and cross sell non-massage and body treatment related spa services to guests. Promote body care retail product offered by The Spa at CCCR to all guests with explanations of features and benefits of the products. Initiate and participate in self-promotional activities. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience and/or Education Must have a minimum of 500 hours as a massage therapist and valid CMT (Certified Massage Therapist) certificate issued by an official and legal institution. Age Requirement Must be at least 18 years of age. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one situations to guests and employees of the organization. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving a few concrete variables in standardized situations. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Valid CMT (Certified Massage Therapist) certificate issued by an official and legal institution. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and secondhand tobacco smoke. The noise level in the work environment is usually quiet.
$39k-48k yearly est. Auto-Apply 38d ago
Senior Traffic Control Specialist
San Manuel Indian Bingo & Casino 4.4
San Manuel Indian Bingo & Casino job in Highland, CA
Under the direction of the Supervisor, Transportation, the Senior Traffic Control Specialist is responsible for directing vehicle and pedestrian traffic, transporting passengers via commercial and VIP vehicles, and valet attendant duties. Assists leadership with the day-to-day shift operations of the Transportation department to ensure a seamless best-in-class service. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Monitors and directs all vehicle movement to minimize congestion to ensure successful traffic flow operations in parking structures and roadways. Efficiently directs, regulates, and prioritizes traffic movement to minimize delays while warning of hazards, using signs, flags, and hand signals. Monitors traffic flow identifying bottlenecks to mitigate vehicle obstructions while locating safe intervals through which vehicles and pedestrians can safely drive/cross roadways. Communicates occupancy, safety hazards, and congestion levels to leadership. Follows safety rules and regulations on, including placing signs, barricades, traffic cones and other warning devices. 2. Adheres to Valet operational protocols while assigned to attendant duties. Operates all guest and company vehicles following California vehicle code governing operations. Delivers best in Class service following company service standards ensuring guest satisfaction. 3. Adheres to all California State and Federal transportation rules and regulations that govern passenger carriers. Exercises maximum regard for safety and welfare of all transported guests while operating shuttle. Completes daily pre trip/post trip vehicle safety inspections (Daily Vehicle Inspection Report), ensuring shuttle meets safety regulations to transport guests. Reports any condition of concern to management regarding vehicle issues/defects that may affect driver and passenger/guest safety. Complies with state and federal traffic and transit regulations. Provides management with accurate and up-to-date information regarding vehicle repairs, parking lot statuses, business operations, vehicle supplies, and/or any internal or external guest concerns. 4. Conducts all guest interactions with the highest level of hospitality and professionalism by providing an enthusiastic and authentic time-based greeting, displaying professional non-verbal communication, showing genuine interest, using the guest's name, anticipating guest needs, and conveying a sincere thank you and farewell. 5. Performs other duties as assigned to support the eﬃcient operation of the department. EDUCATIONAL, EXPERIENCE AND QUALIFICATIONS * High School Diploma or GED required. * Minimum two (2) years driving experience required. * Previous customer service experience preferred. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Ability to operate vehicles with both manual and automatic transmissions preferred. * Basic vehicle maintenance experience preferred. REQUIRED LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Have or obtain a California Commercial Driver's License, Class C or higher, with a passenger endorsement. * Select One of the Following for Driving Responsibilities: Authorized Driver: Role requires operation or driving of Tribe-owned vehicles or driving patron vehicles. A valid driver's license with an acceptable driving record as determined by the insurance carrier is required. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is outdoor, non-office setting - including extreme desert weather (rain, wind, heat, etc.) * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
$39k-55k yearly est. Auto-Apply 35d ago
Casino Host
Cache Creek Casino Resort 4.3
Sierra Brooks, CA job
Being a part of the Cache Creek team comes with amazing benefits: * Great Pay * Opportunities to Grow * Gas Discounts * Dental Insurance * Life Insurance * Paid Time Off (PTO) * Recognition Program * Free meals in our Employee Dining Room * Weekly Paychecks * Affordable Healthcare * Medical Insurance * Vision Care Insurance * 401k Savings Plan * Tuition Reimbursement * Employee Discounts * Direct Deposit Summary The Casino Host is a sales-driven position designed to build, maintain and cultivate relationships with premium- level players and generate incremental growth in gaming revenue as set forth by Player Development Management. The Casino Host represents Cache Creek Casino Resort professionally through public relations and various marketing strategies in order to acquire and retain premium-level players. Essential Duties and Responsibilities include the following. Other duties may be assigned. Interact frequently with our premium-level players to build, develop and maintain personal Host/clientele relationships via telephone, email and face-to-face contact both on and off property. Evaluate play and appropriately leverage property amenities including spa, hotel, golf, dining and entertainment. Maintain thorough knowledge of monthly promotions and Cache Club benefits to educate guests on the incentives of being a carded guest. Host functions both on- and off-property, including sporting events and concerts, to foster VIP player loyalty and maintain follow-up with guests to ensure complete satisfaction. Meet and greet with guests on the casino floor and anticipate their potential need for accommodations, amenities, and/or transportation. Work efficiently, both individually and collaboratively, to meet and exceed individual and departmental quarterly and annual sales goals as set forth by Player Development Management. Manage player discretionary comp balances with respect to reinvestment in accordance with established guidelines and parameters. Maintain a high level of professionalism, courtesy and confidentiality in all communications to, with, or about guest arrangements, finances and player data. Maintain a close working relationship and work collaboratively with other departments to identify areas of opportunity and ensure premium-level players are taken care of property wide. Respond to guest opportunity situations quickly and deploy learned communication skills and tactics to diffuse possible pain points with available tools and amenities on property. Learn all facets of required functions of player tracking and hotel software systems. Introduce new casino guests to the casino property. Be knowledgeable of current and upcoming property-wide functions. Resolve guest complaints and/or conflicts. Supervisory Responsibilities This position has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience and/or Education Minimum of two years' experience as a Casino Host. Advanced guest service background and demonstrable problem-solving skills a must. Intermediate skills in Microsoft Word, Excel and Outlook. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ration, and percent and to draw and interpret bar graphs. Language Skills Casino Hosts must understand and appreciate how to work with a diverse, multi-cultural clientele and/or be bilingual in English and one or more of the following languages: Chinese, Korean, Tagalog, Spanish, or Vietnamese. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public. Reasoning Ability Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Age Requirement Must be at least 21 years of age. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear. The employee is occasionally required to sit and use hands to finger, handle, or feel. The employee must occasionally lift and/or move up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly exposed to second hand tobacco smoke,. The noise level in the work environment is usually loud.
$34k-45k yearly est. Auto-Apply 2d ago
Senior Audio Visual Technician, VIBE Entertainment
San Manuel Indian Bingo & Casino 4.4
San Manuel Indian Bingo & Casino job in Highland, CA
Under the direction of the Supervisor, VIBE, the Senior Audio-Visual Technician - VIBE provides advanced technical support and programming for atmospheric audio, visual, and lighting systems-including rotational sports programming in The 909. This role supports VIBE A/V Technicians in daily operations across Yaamava' Resort and Casino, oversees training efforts, and acts as an extension of the VIBE Supervisor for day-to-day AV requests. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Programs, engineers, operates, and sets up a variety of A/V equipment-including, but not limited to, microphones, speakers, projectors, video screens, and video monitors. 2. Collaborates with key stakeholders to execute events on time and within budget. Supports the strategic direction of the VIBE Manager and Entertainment Department by contributing to operating procedures, organizational structure, and efficiency initiatives that provide maximum value to Yaamava' Resort and Casino. 3. Assists with the installation, rigging, troubleshooting, and programming of A/V systems across Yaamava'. Oversees equipment maintenance schedules and preventive maintenance procedures. Manages and maintains the A/V asset inventory system. 4. Partners with Entertainment Department leadership to design and implement A/V technology solutions. 5. Transports, sets up, removes, and operates A/V equipment for onsite and offsite meetings. 6. Mentors and trains fellow A/V team members. 7. Performs other duties as assigned to support the eﬃcient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Associates degree required. * Minimum of seven (7) years of direct audio-visual experience required, including hands-on work with video walls, microphones, speakers, amplifiers, and LCD/Plasma displays required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Communicate and interact professionally and promptly with internal employees, clients, and colleagues * Proficiency with test and calibration equipment * Support user acceptance testing (UAT) * Programming capability in Mosaic and Resolume, including change implementation and troubleshooting * Ability to diagnose complex system issues * Advanced knowledge of signal flow across audio, video, and control systems * Solid understanding of IP networking * Proficient in cable termination (e.g., CAT6, XLR, DB9, RG6, SDI) * Advanced PC proficiency, including Microsoft Word, Excel, Outlook, C++, and Python * Excellent multitasking abilities with adaptability to shifting priorities * Ability to work independently while ensuring deadlines are consistently met * Collaboration mindset and team orientation * Results-drive approach with accountability and strategic planning * Strong decision-making and problem-solving skills * High level of integrity and customer service focus * Strong organizational skills and meticulous attention to detail * Able to climb and work from ladders up to 25 feet, including lifting equipment, tools, and materials LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Q-SYS Level 1 required. Q-SYS Level 2 preferred. * Dante (Digital Audio Network Through Ethernet) Level 1 and Level 2 required. * AVIXA (Audiovisual and Integrated Experience Association) General Certification preferred. * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a resort and casino setting inclusive of both indoor and outdoor environments. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 50 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 75 pounds occasionally. * Sedentary work: involves standing most of the time and may sit at times. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
$36k-48k yearly est. Auto-Apply 60d+ ago
Cash Kiosk Operator
Chumash Casino 3.7
Santa Ynez, CA job
The Cash Kiosk Operator is responsible for maintaining all kiosk and cash dispensing machines, including monitoring, filling, processing, and recording of currency from all machines. Ensures all cash dispenser machines and currency counting machines are operating properly. Responsibilities * Performs job functions in accordance with the System of Internal Controls, departmental policies, and procedures. * Removes and replaces cassettes, bill validator boxes and coins from kiosk units and applicable cash dispenser machines. * Performs replenish process for kiosk units and cash dispenser machines, preparing the readiness for cassettes to be deployed to gaming floor when needed. * Counts money with the aid of counting machines. * Effectively counts and controls large volumes of currency. * Utilizes Casino software to perform all fund transfers and cash and coin drops. * Resolves jams at all cash machine unit(s) related, but not limited to bills, coins, and paper. * Performs hand pays from incomplete transactions at cash machine units. * Performs routine cleanings of all kiosk units and cash machines. * Ensures that the controlled keys assigned are returned promptly at the end of each shift or process. * Verifies condition of money, watching for damaged and/or counterfeit money. * Operates large equipment in kiosk room and on gaming floor with care for safety of patrons and employees. * Communicates with patrons and other team members on the gaming floor as needed in a professional manner delivering excellent customer service. * Participates in routine upkeep and cleaning of kiosk room and all applicable equipment. * Participates in training team members as needed. * Notifies management of malfunctioning equipment when basic troubleshooting cannot fix the issue. * Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash. * Performs other duties as assigned. Qualifications * High School Diploma or GED Certificate. * Experience working in a related field and /or a hospitality or gaming environment preferred. * Basic mechanical ability. * Basic proficiency in 10-key and other office equipment. * Basic computer proficiency utilizing Microsoft applications, e-mail, and internet. * Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends. Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. * Native American hiring preference applies. * Organizational Awareness Having and using knowledge of systems, situations, procedures, and culture inside the organization to identify potential problems and opportunities; perceiving the impact and the implications of decisions on other components of the organization. * Quality OrientationSetting high standards regarding his/her work and working environment and acting accordingly; developing quality standards, continuously evaluating performance, products, and procedures; actively seeking ways to improve quality. * Attention to DetailTaking responsibility for a thorough and detailed method of working. * Planning and OrganizingSetting priorities and defining actions, time, and resources needed to achieve predefined goals. * Written Communication Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader. * Oral CommunicationShaping and expressing ideas and information in an effective manner. Location 3400 Highway 246 Minimum Pay Rate $19.60 per hour Maximum Pay Rate $22.53 per hour
$19.6-22.5 hourly Auto-Apply 15d ago
SEO Specialist
San Manuel Indian Bingo & Casino 4.4
San Manuel Indian Bingo & Casino job in Highland, CA
This position will be instrumental in driving organic traffic, enhancing our online presence, and executing comprehensive digital marketing strategies across multiple platforms. The ideal candidate possesses a strong understanding of search engine optimization (SEO) principles, content management, and data analytics, with the ability to translate insights into actionable recommendations. Responsible for managing and optimizing online marketing efforts across multiple websites and platforms, collaborating with cross-functional teams, and maximizing ROI on marketing budgets. ESSENTIAL DUTIES AND RESPONSIBILITIES 1. Develops and implement comprehensive SEO strategies to improve organic search rankings and drive targeted traffic. 2. Conducts regular site audits and collaborate with developers to resolve technical SEO issues. 3. Supports content management and lead the analysis and reporting of campaign performance, SEO tactics, and translating data insights into actionable recommendations. 4. Performs keyword research and competitive analysis to support content planning. 5. Performs other duties as assigned to support the eﬃcient operation of the department. EDUCATION, EXPERIENCE AND QUALIFICATIONS * Bachelor's degree in Marketing, Communications, Computer Science, or related field required. * Minimum 3 (three) years of SEO experience required. * Related, relevant, and/or direct experience may be considered in lieu of minimum educational requirements indicated above. KNOWLEDGE, SKILLS AND ABILITIES (KSA) * Strong understanding of marketing platforms and analytics tools (Google Analytics, Google Search Console, SEMRush, Ahrefs or similar marketing automation platforms). * Experience with content management systems (Drupal, WordPress). * In-depth knowledge of SEO principles. * Familiarity with basic web design principles and HTML knowledge. * Excellent communication, presentation, and project management skills. LICENSES, CERTIFICATIONS AND REGISTRATIONS * At the discretion of the San Manuel Tribal Gaming Commission, you may be required to obtain and maintain a gaming license. * Google Analytics 4 (GA4). * No Driving Responsibilities: Role does not require a driver's license or insurance. PHYSICAL REQUIREMENTS/ WORKING CONDITIONS - ENVIRONMENT The physical demands and working environment described here are representative of those that an employee encounters and must be met by an employee to successfully perform the essential functions of this job. * Primary work environment is in a climate-controlled casino and office setting. * Work requires travel to attend meetings, trade shows, and conferences. * Incumbents may be required to work evening, weekend and holiday shifts. * Must be able to work in a fast-paced, high-demand environment. * Strength sufficient to exert up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects and/or move up to 40 pounds occasionally. * Sedentary work: involves sitting most of the time. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. * Physical activities that apply to the essential functions of the position are balancing, stooping, kneeling, crouching, reaching, pushing, pulling, lifting, grasping, talking, hearing, and repetitive motions. * Hearing sufficient to hear conversational levels in person, via videoconference and over the telephone. * Speech sufficient to make oneself heard and understood in person, in front of groups, in meetings, via videoconference and over the telephone. * Visual acuity that meets the requirements of the position: The worker is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures; transcribing; viewing a computer terminal; expansive reading and visual inspection of employees, visitors or facility. * Mobility sufficient to safely move in an office environment, walk, stoop, bend and kneel, and enter, exit and operate a motor vehicle in the course of travel to promotional events, meetings, conferences, trade shows and San Manuel properties. * Endurance sufficient to sit, walk and stand for extended periods, and maintain efficiency throughout the entire work shift and during extended work hours. * The employee may be exposed to fumes or airborne particles including secondhand smoke. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
$93k-128k yearly est. Auto-Apply 21d ago
Emergency Medical Technician
Chumash Casino 3.7
Santa Ynez, CA job
Provides on-site emergency medical assistance as required, within EMT scope of practice and performs duties of a Public Safety Officer. Responsibilities * Maintains EMT equipment to ensure a constant state of EMT response readiness. * Responds to requests for medical assistance. * Performs thorough patient assessments in accordance with EMT protocols. * Administers appropriate treatment within EMT Scope of Practice. * Initiates requests for Advanced Life Support as needed. * Interacts with ALS personnel and provides seamless interface at transfer of patient care. * Provides comprehensive documentation of incident contact on PCR and computer data entry. * Maintains personal skill level through participation with in-service training programs. * Maintains a professional appearance, attitude, and demeanor in interaction with guests and fellow Team Members. * Serves as a technician by collecting/processing urine samples for drug testing in accordance with policy/procedures. * Performs public safety officer duties as assigned, including, but not limited to, visitor escorts to Tribal Gaming Agency and handling lost and found items. * Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration, while role modeling the company values, behaviors, and culture of One.Team.Chumash. * Performs other duties as assigned. Qualifications * High School Diploma or GED Certificate. * Prior EMT experience is preferred. * Current California State Emergency Medical Technician certification. * Current CPR Certification. * Required to pass EMT Skills Evaluation Patient Assessment. * Basic computer proficiency utilizing Microsoft applications, e-mail, and internet. * Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends. * Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. * Native American hiring preference applies. * Strategic Thinking: Understands and processes complex information and exercises sound judgment, considering the situation, the issues, the key players, and the levels of authority involved. Proposes courses of action that further the objectives, priorities, and vision of the organization. * Attention to Detail: Taking responsibility for a thorough and detailed method of working. * Decision Making: Drawing correct and realistic conclusions and making timely decisions based on available information. * Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. * Stress Tolerance: Performing well when faced with pressure due to time frame, workload, adversity, disappointment, or opposition. Location 3400 Highway 246 Minimum Pay Rate $19.60 per hour Maximum Pay Rate $22.53 per hour
$19.6-22.5 hourly Auto-Apply 9d ago
Financial Controller
Cache Creek Casino Resort 4.3
Sierra Brooks, CA job
Supervises and manages all Financial Accounting functions including the recording, reporting of daily Accounts Payable, General Ledger Reporting, including journal entries, payroll preparation and entries, daily banking and fixed assets. Responsible for all financial reporting, including monthly and annual statements. Remains current on all Tribal, State, and Federal gaming rules and regulations. Coordinates all financial information required by internal and external auditors. Establishes accounting policies and procedures and ensures adherence to such policies. Oversee all hiring, training, scheduling, counseling, evaluating, and terminating of accounting personnel. Informs the Chief Financial Officer of any irregularities or problems. Performs the function personally or through subordinates. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Responsible for the oversight of all activities related to the Financial (General Ledger, Accounts Receivable, Accounts Payable, and Payroll) functions within the Finance Department in accordance with established policies, procedures and controls. Prepare and publish timely monthly financial statements, ensure all journal entries and supporting documentation prepared by General Ledger staff is entered and posted in a timely fashion during the month. Supports month end and year end closing process. Manage and comply with Tribal, state, county and federal government reporting requirements and tax filings. Prepares and submits Allocated Tips to IRS annually Develop and document business processes and accounting policies to maintain and strengthen internal controls. Initiates wire transfers. Direct responsibility for Executive compensation, including bonus calculation and administration of non-qualified deferred compensation plan. Approves invoices for payment, ensuring proper documentation and department level review; signs checks. Reviews and approves requisitions for capital and construction purchases. Vets contracts and agreements with external legal counsel before presenting to General Manager for signature. Coordinates with company independent auditors and ensures compliance with Generally Accepted Accounting Principles (GAAP). Investigates technical accounting issues for compliance. Perform other duties as assigned by Chief Financial Officer. Supports and endorses company R.I.C.H philosophy SUPERVISORY RESPONSIBILITIES Oversees four managers responsible for supervising approximately 40 employees within the Finance Department. Responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. EDUCATION and/or EXPERIENCE Bachelor's degree (B.A. or B.S.) in Accounting or Finance from four-year College or university; and eight plus years of combined accounting or finance experience. CPA preferred. AGE REQUIREMENTS Must be at least 21 years of age. LANGUAGE SKILLS Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to write speeches and articles for publication that conform to prescribed style and format. Ability to effectively present information to top management, public groups, and/or boards of directors. MATHEMATICAL SKILLS Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. REASONING ABILITY Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. CERTIFICATES, LICENSES, REGISTRATIONS Cache Creek Casino Resort Tribal Gaming License. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to sit; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, and distance vision. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. The noise level in the work environment is usually moderate.
$69k-93k yearly est. Auto-Apply 58d ago
Centralized Scheduling Specialist
San Manuel Indian Bingo & Casino 4.4
San Manuel Indian Bingo & Casino job in Highland, CA
Under the direction of the Centralized Scheduling Supervisor, the Centralized Scheduling Specialist is responsible for using analytical data to create employee schedules for designated enterprise department workforce to meet anticipated demands, and ensure optimized utilization of the workforce. The Centralized Scheduling Specialist continuously partners with department leadership across the enterprise to ensure schedules are accommodating for adequate business volume coverage. Essential Duties & Responsibilities 1. Observes departments to ensure thorough understanding of staffing needs and opportunities. Leverages predictive analytics and historical data analysis to forecast and model necessary staffing levels for the purpose of proposing and creating optimized and strategic schedules for complex departments. Manages development, and proposes and presents new scheduling models and strategies to relevant department union representatives, managers, directors, and/or vice presidents. Makes recommendations using FTE analyses for appropriate budgeted department staffing. Maintains compliance with scheduling policies, including those applicable to departments covered by collective bargaining agreements. 2. Collaborates with FP&A and Scheduling Management to create staffing models, to test and demonstrate different staffing strategies. Performs continued analysis of staffing levels and enterprise business needs to set optimized PTO allowances to promote a healthy work-life balance. Conducts trend analyses in weekly productivity levels for all positions, and identifies when staffing models need adjusting to meet productivity goals. 3. Consults with leadership of assigned departments and the FP&A analytics team to verify anticipated business volumes. Creates schedules according to needs of the enterprise; adjusting staffing levels based on anticipated demand, accounting for such factors as special events, holidays, large party reservations, marketing promotions, and table and slot tournaments. 4. Modifies software configurations in enterprise scheduling software at implementation and/or changing scheduling needs. Prepares reports/memos regarding staffing models, shift bidding, attendance points, etc. and distributes to relevant stakeholders 5. Responsible for the training of new Centralized Scheduling team members. 6. Performs other duties as assigned to support the efficient operation of the department. Education/Experience/Qualifications * Bachelor's degree required. * Three (3) years' relevant experience schedule creation, information systems and/or staff planning required. * Three (3) years' operational experience preferred in hospitality, food & beverage, gaming, and/or casino operations. * Equivalent combination of education and progressive, relevant and direct experience may be considered in lieu of minimum educational/experience requirements indicated above. * Strong understanding of mathematics and statistical analysis. * Strong understanding of Microsoft Office programs, particularly Outlook, Access, Excel, and Word. * Prior experience with scheduling software such as Virtual Roster or equivalent preferred. * Possess interpersonal skills appropriate to deal effectively with all business contacts. * Employee must have experience demonstrating the utmost discretion and confidentiality as they will have access to confidential information including, but not limited to: employee personal information and organizational financial data. Certificates/Licenses/Registrations * At the discretion of the San Manuel Tribal Gaming Commission you may be required to obtain and maintain a gaming license. * A qualified candidate/employee must have and maintain a valid driver's license with an acceptable driving record as determined by the enterprise's insurance carrier. Reasonable accommodation will be made in compliance with all applicable law. As one of the largest private employers in the Inland Empire, San Manuel deeply cares about the future, growth and well-being of its employees. Join our team today!
$41k-48k yearly est. Auto-Apply 60d+ ago
Blackjack Dealer Experienced
Cache Creek Casino Resort 4.3
Sierra Brooks, CA job
Being a part of the Cache Creek team comes with amazing benefits: Great Pay Opportunities to Grow Gas Discounts Dental Insurance Life Insurance Paid Time Off (PTO) Recognition Program Free meals in our Employee Dining Room Weekly Paychecks Affordable Healthcare Medical Insurance Vision Care Insurance 401k Savings Plan Tuition Reimbursement Employee Discounts Direct Deposit Must have previous Blackjack Dealer experience Summary Controls the flow and pace of the game at assigned table in accordance with departmental policy by performing the duties outlined below. Essential Duties and Responsibilities include the following. Other duties may be assigned. Smiles, makes eye contact, greets customers, thanks customers for tokes and wishing players “good luck” when the leave their assigned table. Shuffles and deals cards as required for the play of the assigned game. Applies knowledge of dealing procedures according to house rules so as to preserve the security and integrity of games. Exchanges paper currency for gaming chips. Pays winning bets and collects losing bets. Maintains chip tray at table in orderly fashion. Notifies supervisor of any irregularities noticed. Answers questions or inquiries from patrons. Performs other duties as assigned by an immediate supervisor or manager. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience and/or Education Up to one year related experience or CCCR training. Age Requirement Must be at least 21 years of age. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out simple one- or two-step instructions. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee must regularly lift and /or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly exposed to fumes or airborne particles and secondhand tobacco smoke. The noise level in the work environment is usually moderate.
$32k-39k yearly est. 16d ago
Employee Dining Room Cook
Cache Creek Casino Resort 4.3
Sierra Brooks, CA job
$800 Sign On Bonus paid after successful completion of 90 days working as a Cook II! Being a part of the Cache Creek team comes with amazing benefits: Great Pay Opportunities to Grow Gas Discounts Dental Insurance Life Insurance Paid Time Off (PTO) Recognition Program Free meals in our Employee Dining Room Weekly Paychecks Affordable Healthcare Medical Insurance Vision Care Insurance 401k Savings Plan Tuition Reimbursement Employee Discounts Direct Deposit Summary Provide service to internal guests in the Employee Dining Room which is consistent with Cache Creek Casino Resort R.I.C.H. Core Values. Essential Duties and Responsibilities include the following. Other duties may be assigned. Promote Cache Creek Casino Resort in a positive manner. Practice Serve Safe Sanitation Standards at all times while working in the Kitchen. Work all stations in the Employee Dining Room Kitchen including but not limited to the griddles, fryers, woks, grill, steamer, stove and pantry and produce all menu items as required. Cook food on the daily menu as specified by the Chef with consistency. Perform all prep work for all stations. Carry on all staff interactions and service to the guest(s) in the accepted language by which Cache Creek Casino Resort conducts business (English). Practice “clean as you go” program to insure all areas are well maintained. Practice the Cache Creek Casino Resort core values of Respect, Integrity, Commitment and Humility-R.I.C.H. As required, be able to assist Main Kitchen Chef in any duties which fall into the Cook II category. Maintain the Front of the House condiments station, coffee, soda and all other drink items to full service 100% of the time. Inventory food product to be order by “Station” by the Chef. Maintain Salad Bar with all menu selections. Other duties as assigned. Supervisory Responsibilities This job has no supervisory responsibilities. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed below are representative of the knowledge, skill, and/or ability required. Experience and/or Education One year related experience in fast food or family style restaurant as a cook in a high volume setting and high school diploma or general education degree (GED). Age Requirement Must be at least 18 years of age. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Mathematical Skills Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Certificates, Licenses, Registrations Cache Creek Casino Resort Tribal Gaming License. SERVSAFE Certification. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is occasionally required to sit; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job with or without reasonable accommodations. While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions and moving mechanical parts. The employee is occasionally exposed to fumes or airborne particles; outside weather conditions; risk of electrical shock and vibration. The noise level in the work environment is usually moderate.
$34k-40k yearly est. 16d ago
Ambassador Host
Chumash Casino 3.7
Santa Ynez, CA job
The Ambassador Host assists Executive Hosts in the generation of incremental gaming revenue by providing excellent customer service to VIP casino guests. The Ambassador Host collaborates with all Player Development team members to increase rated play. The Ambassador Hosts maintain the VIP Services Desk. Responsibilities * Responsible for providing optimal guest service to all players with a main focus on Gold Card holders via delivery of personalized customer services. * Occasionally serves as back-up to Executive Hosts or Casino Host. * Assists Promotions and other casino personnel, as needed, to assure the success of slot, table, and VIP promotions. * Assists in calculating guest play and worth to comply with their needs. * Assists in communicating with premium/rated players through telemarketing and letter writing about available services, promotional opportunities, and special events. * Works promotions, events, and special activities as assigned by Player Development management. * Walks the casino floor to ensure that THE CLUB Cards are reading effectively, and to provide guests with instructions on how to use FreePlay. * Informs THE CLUB members about the benefits of our tiered card program. * Provides personal attention to VIP and non-VIP guests, making them feel unique and special. * Responds to uncoded and Gold Card notifications, ensuring that all of guests needs are being met. * Alerts Casino Hosts, Executive Hosts, and other departments upon the arrival of regular guests or particularly valued guests. * Answers questions about THE CLUB, rewards, promotions, casino directions, etc. * Responds to situations regarding disgruntled guests and uses communication skills to diffuse possible confrontations. * Issues THE CLUB Cards and explains all the rewards and benefits. * Assists guests with hotel, Spa, and Willows restaurant reservations. * Issues redemptions to guests as needed. * Upholds a work environment that promotes teamwork, partnership, recognition, mutual respect, and collaboration while role modeling the company values, behaviors, and culture of One.Team.Chumash. * Performs other duties as assigned. Qualifications * High School Diploma or GED Certificate. * Associate's Degree in Business Administration or Marketing, or equivalent work experience. * One year of prior customer service experience, preferably in a casino setting. * Basic computer proficiency utilizing Microsoft applications, e-mail, and internet. * Willingness to work flexible schedules in a 24/7 work environment, including holidays, nights, and weekends. * Must apply for, receive, and maintain a Gaming License from the Tribal Gaming Agency. * Native American hiring preference applies. * Innovation Orientation: Committing to create and search for new and innovative approaches to activities that enhance performance. * Attention to Detail: Taking responsibility for a thorough and detailed method of working. * Data Gathering and Analytics: Collecting, consolidating, and using relevant information; recognizing important information; tracing possible causes of problems, and searching for practical data/solutions. * Oral Communication: Shaping and expressing ideas and information in an effective manner. * Written Communication: Expressing ideas and opinions clearly in properly structured, well organized, and grammatically correct reports or documents; utilizing language and terminology that is understandable for the reader. Location 3400 Highway 246 Minimum Pay Rate $20.68 per hour Maximum Pay Rate $24.33 per hour
$20.7-24.3 hourly Auto-Apply 23d ago

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Updated December 4, 2025

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Yaamava' Resort & Casino jobs

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