CERTIFYING AUTHORITY / CLINIC SUPERVISOR
Clinical Supervisor Job in Harlingen, TX
$ 37,619.00 per year
LOCATION: HARLINGEN WIC CLINIC
Purpose of Classification
Performs supervisory work in support of assigned clinic. Duties include providing nutrition assessments and counseling; entering data into automated systems, verifying data and processing transactions. Under the supervision of WIC Director or designee, is responsible for ensuring the delivery of program services are performed in compliance with federal, state and county policies and procedures. Duties include planning, coordinating, evaluating clinical, and breastfeeding and nutrition services. Positions in this class perform routine analysis and identify needed corrective actions to resolve discrepancies; answer questions; and maintain documents and records.
The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.
1. Employee will accurately document all time worked.
2. Report directly to WIC Director or designee.
3. SMILE, greet clients, answer phones, and explain procedures.
4. Adhere to Cameron County, Department of State Health Services (State) and Cameron County Public Health WIC Program (Local) policies and procedures.
5. Screen income and residency to assess eligibility for applicants using WIC policies and procedures.
6. Maintain knowledge of Department of State Health Services and WIC immunization policies and procedures.
7. Must be able to screen/review immunization records to determine immunization status.
8. Request and document a dietary intake and perform diet assessment when necessary.
9. Obtain and document weight and measurement (height/length), BMI following policies and procedures and must have basic knowledge of decimal/fraction conversion..
10. Must be able to perform hemoglobin procedures to obtain hemoglobin values and assess for nutritional risk.
11. Obtain and document all pertinent medical history and medical conditions that apply to client.
12. Counsel participants on nutrition and breastfeeding education.
13. Must assess and issue appropriate nutritional risk codes to qualify clients during certification.
14. Must be able to select and issue appropriate WIC food packages and nutrition education codes.
15. Must follow referral program guidelines for medium and high risk clients for nutrition counseling.
16. Refer to appropriate agencies/programs to benefit the participant.
17. Conduct nutrition education classes for women, infants and children.
18. Follow Client Centered Nutrition Education (CCNE) ethics while conducting classes.
19. Process a non-contract formula request following State and Local policies and procedures.
20. Must maintain returned formula inventory following State and Local policies and procedures.
21. Participate in nutrition and breastfeeding education trainings to keep abreast of current advances.
22. Must complete training on Principles of Lactation Management and/or Breastfeeding Management.
23. Perform breast pump issuance, inventory control, retrieval, basic troubleshooting, assembly, use, and cleaning.
24. Must train clients on use of multi-user, single-user, and manual expression pumps.
25. Must be able to assess and resolve short-term breastfeeding concerns and other special circumstances as deemed necessary when counseling clients.
26. Convey and document employee and participant grievances to WIC Director or designee.
27. Clarify any questions by clerical staff.
28. Follow the "Value Enhanced Nutrition Assessment" (VENA) protocol while conducting certification counseling and document accordingly within TXIN system.
29. Must interpret policies, functions and philosophy of the department to professional and lay groups.
30. Assess personnel needs and coordinate staff according to clinic needs.
31. Must coordinate and conduct yearly employee performance evaluations.
32. Monitor and ensure completion of time sheets for all clinic staff.
33. Must be able to take initiative and make recommendations for program improvement.
34. Report any abuse of WIC property and violations of policy or codes encompassing WIC and/or Cameron County.
35. Develop and evaluate clinic policies and procedures necessary to carry out program goals.
36. Promote nutrition through participation in community activities such as health fairs and presentations for programs such as the Head Start Program.
37. Must travel and work in other clinic sites as deemed necessary.
38. Provide WIC services in a professional and courteous manner as well as establish rapport within organization and general public.
39. Must comply with current Department of State Health Services Immunization Guidelines and maintain current immunization record.
40. Have no vested financial interest in WIC.
41. Phone Bank CA: Certifying Authorities covering Phone Bank will assist in formula approval coverage and serve as a supervisor designee.
42. Degreed Nutritionists: Degreed Nutritionists that have been assigned to work with certified WCS will coordinate with NE Coordinator as per State WIC policy CS: 16.0.
43. Registered Dietitians:
Must maintain coordination with the Nutrition Education Coordinator.
Conduct high-risk individual counseling to participants.
Must assist with the training and supervision of the WCS Program as per State WIC Policy CS:16.0
Conduct nutrition in-services for WIC Staff
Attend and promote nutrition community activities such as health fairs, head starts, and businesses.
Develop new nutrition education classes.
Performs other related duties as required.
Bachelor's degree with twenty-four (24) semester hours of course work in foods and nutrition from an accredited college or university, or Licensed Vocational Nurse certification or certification of Dietetic Technician Registered. Two (2) years of public health service which shall have been in a health or college setting
Knowledge, Skills, and Abilities:
Ability to communicate well verbally and in writing. Knowledge of foods and nutrition. Knowledge of management techniques and procedures. Ability to read and understand technical materials. Ability to relate to individuals of varying socioeconomic and cultural backgrounds. Ability to establish and maintain effective interpersonal relationships. Ability to evaluate information accurately and objectively. Ability to apply interpretations of federal, state and local regulations. Ability to delegate duties appropriately. Conforms to acceptable manner and behavior as outlined in the Personnel Policies of Cameron County.
Must have a valid Texas Driver's License, comply with State of Texas Driving Laws, and maintain an acceptable driving record. Must have reliable transportation. Employees of Cameron County may be required to work during any natural disaster or emergency. Criminal background check is required for employment or continued employment.
Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.
Good health and physical condition sufficient to permit full performance of the duties of the position. If additional assistance is required, employee must request assistance prior to performing the assignment.
Some tasks require the ability to perceive and discriminate sounds and visual cues or signals. Some tasks require the ability to communicate orally.
Essential functions are regularly performed without exposure to adverse environmental conditions.
SECTION III-JOB DIMENSIONS
Occasional contact with other health, social and educational care agencies, outside organizations. Frequent contact with clinic clientele. Communication is via telephone, written communication and face to face.
Utilizes tact when dealing with County employees, health, social and educational care providers, and clientele regarding operations issues. Constant contact with County Personnel. Communicating is primarily face-to-face, via telephone and through written communication.
Comply with Cameron County and Department of State Health Services rules/regulations and display a positive public image. As a Cameron County employee, the identity of every client shall be kept confidential except to the extent necessary to carry out the purpose of an investigation, hearing, or judicial proceeding.
Judgement is required to ensure completion of job activities as assigned by the Immediate Supervisor or designee. Uses discretion to achieve work goals. Initiative is constantly required to achieve work goals.
As assigned by Immediate Supervisor or designee. It is the responsibility of the employee to know and maintain contact with their Immediate Supervisor or designee.
Working conditions are primarily in a clinic, office, or community center.
This is not a Civil Service covered position.
Cameron County Offers Excellent Fringe Benefits, Including: Health and Life Insurance Protection, Sick and Annual Leave, Retirement System, and Paid Holidays. Cameron County has a mandatory direct deposit payroll program.