Customer Calling Sales Representative (Base+Bonus)
Las Cruces, NM
LOCATION: Las Cruces, NM JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a confident communicator with a passion for sales and customer success? We're expanding our team and looking for motivated Sales Representatives who thrive in fast-paced environments and love helping customers find the right solutions.
In this role, you'll make outbound calls to current and potential customers, introduce new products and services, and guide them toward the best options for their needs. If you enjoy problem-solving, upselling, and building relationships, this is the perfect opportunity for you!
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
--------------: POSITION RESPONSIBILITIES: Key Responsibilities:
Make outbound calls to customers across the country
Promote and sell products and services tailored to customer needs
Provide accurate information and resolve customer inquiries
Use internal systems to manage accounts and process orders
Collaborate with other departments to resolve customer issues
Follow scripts, policies, and compliance guidelines
Maintain accurate records and protect customer data
Stay current with training, product updates, and program changes
Meet attendance, punctuality, and performance expectations
CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
Must be 18 years or older
High school diploma or equivalent
Excellent communication and organizational skills
Typing speed of 20+ WPM
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Dependable and punctual with a strong work ethic
Strong problem-solving and conflict resolution skills
Customer-focused, empathetic, and solution-oriented
Ability to multitask and manage time effectively
Comfortable in a fast-paced, evolving environment
Team player with strong interpersonal skills
CONDITIONS OF EMPLOYMENT:
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER:
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Sales Representative (Full-Time & Part-Time)
Las Cruces, NM
LOCATION: Las Cruces, NM JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a persuasive communicator with a positive attitude and a passion for sales? We're looking for Sales Representatives to support a variety of campaigns for some of the most recognizable brands in the world.
In this role, you'll connect with prospective and existing customers, promote products and services, upsell where appropriate, and deliver exceptional customer experiences. With our industry-leading training program, you'll gain the tools and support you need to thrive and grow.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment tes
--------------: POSITION RESPONSIBILITIES: Key Responsibilities:
Make outbound and receive inbound calls in a professional and courteous manner
Educate customers on products and services, identifying upsell opportunities
Understand customer needs and recommend tailored solutions
Use internal systems to manage accounts and process transactions accurately
Research and resolve customer issues, coordinating with other departments as needed
Accurately document customer interactions and follow established procedures
Adhere to scripts, policies, and compliance standards
Maintain confidentiality and handle sensitive information responsibly
Escalate complex issues to supervisors or appropriate teams
Stay current with training, updates, and system changes
Meet attendance and scheduling expectations
CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
Must be 18 years or older
High school diploma or equivalent
Excellent verbal and written communication skills
Ability to type 20+ words per minute
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Dependable and punctual with a strong work ethic
Strong problem-solving and conflict resolution skills
Customer-focused, empathetic, and solution-oriented
Ability to multitask and manage time effectively
Comfortable in a fast-paced, evolving environment
Team-oriented with strong interpersonal skills
CONDITIONS OF EMPLOYMENT:
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER:
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Outbound Sales Representative (Days)
Las Cruces, NM
LOCATION: Las Cruces, NM JOB TYPE: Full-Time & Part-Time PAY TYPES: Hourly + Bonus BENEFITS & PERKS: LOCAL REPRESENTATIVE: Paid Training, Paid Time Off, Medical, Dental, Vision, Life Insurance, Retirement, Advancement Opportunity, Flexible Schedules, Daily Contests, Prizes, Casual Dress Code, Regular Raises APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Are you a persuasive communicator with a passion for sales and a positive attitude? We're looking for Outbound Sales Representatives to support a variety of exciting projects for some of the world's most recognizable brands.
In this role, you'll connect with prospective customers, promote and upsell products and services, and deliver exceptional customer experiences. With our industry-leading training, you'll be equipped to thrive and grow in a fast-paced, performance-driven environment.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------: POSITION RESPONSIBILITIES: Key Responsibilities:
Make outbound and receive inbound calls in a professional and courteous manner
Educate customers on products and services, identifying upsell opportunities
Understand customer needs and recommend tailored solutions
Use internal systems to manage accounts and process orders accurately
Research and resolve customer issues, coordinating with other departments as needed
Follow scripts, policies, and procedures to ensure consistency and compliance
Maintain accurate records and safeguard customer information
Escalate complex issues to supervisors or appropriate teams
Stay current with training, updates, and system changes
Meet attendance, punctuality, and performance expectations
CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:
Qualifications
Must be 18 years or older
High school diploma or equivalent
Excellent verbal and written communication skills
Ability to type 20+ words per minute
Basic proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Dependable and punctual with a strong work ethic
Strong problem-solving and conflict resolution skills
Customer-focused, empathetic, and solution-oriented
Ability to multitask and manage time effectively
Comfortable in a fast-paced, evolving environment
Team player with strong interpersonal skills
CONDITIONS OF EMPLOYMENT:
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER:
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Call Center Agent (Evenings)
Las Cruces, NM
LOCATION: Las Cruces, NM JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound customer service and sales projects for our diverse client base. In this role, you'll work evening shifts assisting customers with inquiries, making outbound calls to existing clients, resolving service-related issues, and promoting new products and services.
If you're a strong communicator, eager to learn, and committed to reliability, this is a fantastic opportunity to launch your career with us. Our industry-leading training program and clear advancement paths such as Supervisor, Trainer and Operations Management ensure your growth and success.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------: POSITION RESPONSIBILITIES:
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
Handle inbound and outbound calls professionally and efficiently
Resolve customer issues on the first call through effective problem-solving
Research and retrieve information across systems to support customer needs
Accurately document and process claims and inquiries
Guide customers through options to find the best solutions
Follow scripts, policies, and procedures while using your training and resources
Maintain confidentiality and handle personal information with care
Escalate complex issues to the appropriate team members
Stay current by attending training sessions and reviewing updates
Adhere to attendance and scheduling expectations
CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
18 years of age or older
High school diploma or equivalent
Strong written and verbal communication skills
Typing speed of at least 20 WPM
Basic proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
Familiarity with Windows operating systems
Dependable with excellent attendance and punctuality
Skilled in troubleshooting and resolving customer concerns
Customer-focused, empathetic, and patient
Able to multitask, stay organized, and work independently
Team-oriented with a passion for helping others
Comfortable in a fast-paced, dynamic environment
CONDITIONS OF EMPLOYMENT:
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER:
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Truck Driver Company - 1yr EXP Required - Dedicated - Dry Van - $65k per year - Sky Transportation
Las Cruces, NM
Sky Transportation is Hiring CDL A Drivers in El Paso, TX!.
Seeking CDL-A Solo Company Drivers in El Paso, TX!New Equipment! New Pay Package! Just Missing You!
Solo Company Drivers:
Pay: CPM on ALL Miles - Loaded or Empty!
Earn $65,000+ Annually!
HOME EVERY WEEK!
3,000+ miles/week, guaranteed!
More Details:
Dedicated Roundtrip Routes
Brand NEW EQUIPMENT
Guaranteed pay increases every 12 months
Mileage Incentive - YOU Control your CPM
No forced dispatch EVER
Over 65% Drop and Hook!
Easy 1 Day Paid Orientation
Bonus Opportunities:
Fuel Bonus
Safety Bonus
$1,500 Referral Bonus, no cap!
Benefits:
PTO Available within months
Medical, Dental, Vision + Life Insurance, 401 K Offered
Drivers are our #1 asset. We make sure you're rewarded so you always know you're respected.
Sky Transportation Services is a driver focused culture that is seeking experienced drivers for our company fleet. If you're interested in a rewarding career with one of the industry's fastest growing and highest recommender transportation companies, apply for over-the-road truck driving opportunities with us today!
United States Border Patrol Agent
Las Cruces, NM
Border Patrol Agent (BPA) Entry Level
Check out the role overview below If you are confident you have got the right skills and experience, apply today.
NEW RECRUITMENT AND RETENTION INCENTIVES!
IMPORTANT NOTICE: Duty assignments available at the time of offer may include the Southwest Border, including prioritized locations.
U.S. Border Patrol determines duty assignments at the time of offer based on operational needs, which may or may not align with candidates' first-choice preferences. Relocation may be required.
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW
The U.S. Border Patrol (USBP) offers those interested in a career in law enforcement an opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America.
If you seek an exciting and rewarding job that provides excellent pay, exceptional federal benefits, and job stability, now is the time to make your move. U.S. Border Patrol (USBP), within the U.S. Customs and Border Protection (CBP), is hiring immediately for these full-time, entry-level, career Law Enforcement Officer (LEO) opportunities.
Salary and Benefits
Annual Base Salary for newly appointed BPAs varies per grade, as follows:
GL-5/GL-7 $49,739 - $89,518 per year
Duty location impacts pay rates; locality pay for federal law enforcement is higher in some locations than others. A fully trained BPA may be eligible for up to an additional 25% of base pay per the BPA Pay Reform Act of 2014. This is a career ladder position with a grade level progression of GL-5, GL-7, GL-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without reapplying) once you successfully complete 52 weeks in each grade level.
Border Patrol Agents are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional ROTH 401(k) offering.
*Recruitment Incentive* Newly appointed Border Patrol Agents (as defined in
5 CFR 575.102
) will be offered up to a $20,000 incentive. The first $10,000 will be paid upon successful completion of the Border Patrol Academy, with the remaining $10,000 awarded for accepting a prioritized location. Prioritized locations include Sierra Blanca, TX; Presidio, TX; Sanderson, TX; Comstock, TX; Lordsburg, NM; Freer, TX; Hebbronville, TX; Ajo, AZ.
*Retention Incentive* Newly appointed Border Patrol Agents may also qualify for up to $40,000 in additional incentives distributed over their first four years.
Duties and Responsibilities
As a BPA, you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a BPA makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Detecting and questioning people suspected of violating immigration and custom laws and inspecting documents and possessions to determine citizenship or violations
Preventing and apprehending undocumented noncitizens and smugglers of noncitizens at or near the borders by maintaining surveillance from covert positions to include using infrared scopes during night operations
Interpreting and following tracks, marks, and other physical evidence of illegal entry of persons or contraband
Performing farm checks, building checks, traffic checks, city patrols, and transportation checks
Patrolling the international boundary and coastal waterways using a variety of government assets such as vehicles, horses, vessels, watercraft, off-road vehicles, ATVs, snowmobiles, and motorcycles for the accomplishment of the USBP Mission.
Qualifications
You qualify for the GL-5 grade level if you possess one of the following:
Experience: One (1) year of general work experience that demonstrates the ability to take charge, make sound decisions, and maintain composure in stressful situations; to learn regulations, methods, and techniques through classroom training and/or on-the-job instruction; and the ability to gather concise information through questioning, observation, and examination of documents and records; OR
Education Substitution: A bachelor's degree or successful completion of a full four-year course of study in any field leading to a bachelor's degree from an accredited college or university; OR
Combination of Experience and Education: A combination of general work experience AND successfully completed college education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
You qualify for the GL-7 grade level if you possess one of the following:
Experience: One year of specialized work experience that shows you have the skills necessary to:
Make sound judgments and decisions in the use of firearms.
Deal effectively with people in a courteous and tactful manner in connection with law enforcement matters.
Analyze information rapidly and make prompt decisions where you will be expected to make arrests after the completion of required training and apply these skills in a law enforcement capacity such as criminal code enforcement, determining violations of laws, correctional or rehabilitation work involving criminal offenders, security, military, etc.
The above experience will be applied in connection with the following: Make arrests and exercise sound judgment in the use of firearms; deal effectively with people in a courteous manner in connection with law enforcement matters; analyze information rapidly and make prompt decisions; or develop and maintain contact with a network of informants.
Education Substitution for the GL-7 grade level: A bachelor's degree with superior academic achievement, which is based on (1) class standing, (2) grade-point average (i.e., GPA of 3.0 or higher out of a possible 4.0), or (3) honor society membership. Or will receive a bachelor's degree with Superior Academic Achievement. Or one full year of graduate-level education in a field of study related to law enforcement (e.g., criminal justice, homeland security, justice studies, law enforcement, courts and judicial systems, forensic technology, forensic psychology, or corrections and rehabilitation) from an accredited college or university; OR
A Combination of Experience and Education: This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Note: If you have previous or current law enforcement or military law enforcement experience, you may qualify at the GL-9 and or GS-11 grade level. Please refer to the BPA GL-9 - 11 announcement.
Other Requirements
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three of the last five years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Border Patrol Agent position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: After you are hired, you will be detailed to the U.S. Border Patrol Academy in Artesia, New Mexico, for approximately six (6) months of intensive instruction in immigration and nationality laws, law enforcement and USBP-specific operations, driver training, physical techniques, firearms, and other courses. Border Patrol work requires the ability to speak and read Spanish, as well as English. Border Patrol Agents will be provided training to become proficient with the Spanish language at the Academy.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network registration page. For Position of Interest, select Border Patrol Agent, then complete the pre-screening questions.
You'll then receive a link(s) to the BPA Job Opening Announcements (JOAs) on USAJOBS, the federal government's official employment site, to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the BPA Entrance Exam. xevrcyc
If you have questions about the application process, contact a recruiter through the U.S. Border Patrol page: /s/usbp.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with CBP.
Contact Center Representative I (Entry-Level)
Las Cruces, NM
LOCATION: Las Cruces, NM JOB TYPE: Full-Time PAY TYPES: Hourly + Bonus APPLICATION DETAILS: No Resume Required, Entry-Level POSITION OVERVIEW:
MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We're hiring entry-level Call Center Representatives to support a variety of inbound and outbound customer service and sales campaigns for a diverse range of clients. In this role, you'll engage with customers over the phone answering questions, resolving concerns, and identifying opportunities to introduce new products and services.
This is a great opportunity for individuals with a positive attitude and strong people skills. If you've worked in customer-facing roles such as retail, hospitality, or food service, we encourage you to apply!
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
--------------: POSITION RESPONSIBILITIES:
WHAT DOES SOMEONE IN THIS ROLE ACTUALLY DO?
In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions. It requires you to interact with hundreds of customers each week across the country to resolve support issues, sell new products and services, and ensure a best-in-class customer experience.
In addition to providing exceptional service, you will need to be a confident, fully engaged team player dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
Handle inbound and outbound calls in a friendly, timely, and professional manner
Resolve customer issues effectively, aiming for first-call resolution
Research internal systems to locate missing information and collaborate with other departments as needed
Accurately document customer interactions and process claims
Engage in solution-focused conversations to identify the best options for customers
Follow scripts, policies, and procedures while using training resources to provide accurate information
Maintain confidentiality and handle sensitive information appropriately
Escalate complex issues to supervisors or specialized teams when necessary
Attend training sessions and team meetings to stay up to date on systems and procedures
Adhere to assigned schedules and attendance expectations
CANDIDATE QUALIFICATIONS:
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge, you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications
Must be 18 years or older
High school diploma or equivalent
Strong communication and organizational skills
Typing speed of at least 20 words per minute
Basic knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook)
Familiarity with Windows operating systems
Dependable and punctual with strong time management
Ability to troubleshoot and follow up on customer issues
Strong problem-solving and conflict resolution skills
Customer-focused with empathy, patience, and professionalism
Able to multitask, stay focused, and work independently
Team-oriented with a collaborative mindset
Comfortable in a fast-paced, dynamic environment
Excellent interpersonal skills and the ability to build rapport with customers and colleagues
CONDITIONS OF EMPLOYMENT:
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
COMPENSATION DETAILS:
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS:
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
REASONABLE ACCOMMODATION:
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
DIVERSITY AND EQUALITY:
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY):
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
DISCLAIMER:
The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Delivery Driver - Earn Extra Cash
Las Cruces, NM
Why Deliver with DoorDash?
DoorDash is the #1 category leader in food delivery, food pickup, and convenience store delivery in the US, trusted by millions of customers every day. As a Dasher, you'll stay busy with a variety of earnings opportunities and can work when it works for you. Whether you're looking for a side hustle or a full-time gig, delivering with DoorDash gives you the opportunity to earn extra cash on your terms.
Multiple ways to earn: Whether you're delivering meals, groceries, or retail orders, DoorDash offers diverse earning opportunities so you can maximize your time.
Total flexibility: Dash when it works for you. Set your own hours and work as much-or as little-as you want.
Know how much you'll make: Clear and concise pay model lets you know the minimum amount you will make before accepting any offer.
Instant cash flow: Get paid the same day you dash with DoorDash Crimson*. No deposit fees, no waiting.
Quick and easy start: Sign up in minutes and get on the road fast.**
Simple Process: Just pick up, drop off, and cash out. Payday is in your back pocket.
Basic Requirements
18+ years old*** (21+ to deliver alcohol)
Any car, scooter, or bicycle (in select cities)
Driver's license number
Social security number (only in the US)
Consistent access to a smartphone
How to Sign Up
Click “Apply Now” and complete the sign up process
Download the DoorDash Dasher app and go
*Subject to eligibility requirements and successful ID verification. The DoorDash Crimson Deposit Account is established by Starion Bank, Member FDIC. The DoorDash Crimson Visa Debit Card is issued by Starion Bank.
**Subject to eligibility..
***Must be 19+ in Arizona, California, Colorado, Delaware, Florida, Georgia, Idaho, Kentucky, Montana, New Jersey, New Mexico, Texas, Utah, and West Virginia
Additional information
Dashing with DoorDash is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with DoorDash and earn extra cash while being your own boss. Dash when it works for you. Sign up today.
Mac Tools Outside Sales Distributor - Full Training
Las Cruces, NM
Invest in Your Success with Mac Tools
Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle.
As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds.
Key Benefits of Mac Tools Franchise Ownership
Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada.
Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more.
World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters.
Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc.
Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world.
Financial Flexibility: Explore various financing options to fit your needs.
Financial Requirements
To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options.
Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases.
Ready to Take the Next Step?
Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise?
Complete our quick mobile application to start your journey towards financial independence.
Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand.
Mac Tools , a division of Stanley Black & Decker Inc.
5195 Blazer Parkway
Dublin, Ohio 43017
Remote Astronomy Expert (PhD, Master's, or Olympiad Participants) - AI Trainer ($60-$80 per hour)
Las Cruces, NM
Mercor is collaborating with a leading AI research lab on a project to advance **frontier astronomy problem-solving**. We are looking for astronomy experts who hold a **PhD or Master's degree**, or have experience participating in the **International Astronomy Olympiad (IAO)**. The goal of this project is to create **novel, clear, and challenging Olympiad-style astronomy problems** that cause frontier AI models to fail (i.e., generate an incorrect response) and to support the training of cutting-edge AI reasoning systems. This is a **short-term, high-impact, remote opportunity** for those excited about applying their expertise to frontier AI research, with the possibility of extension based on performance. ### 2\. Key Responsibilities - Write original & advanced **IAO-style astronomy problems** to challenge frontier AI models - Evaluate AI-generated solutions for correctness, clarity, and reasoning quality, and identify where models fail - Identify logical flaws, incomplete reasoning, or insufficiently rigorous derivations - Provide clear, concise, and correct **solutions and reasoning**, formatted in **LaTeX** - Maintain extremely high standards of precision, scientific rigor, and problem difficulty ### 3\. Required Qualifications **Note:** Applicants must be highly proficient in writing and formatting documents using **LaTeX** You are a good fit for the project if you have any of the following experiences: - Have a **Master's or PhD in astronomy** (or a related field), or are an **Olympiad participant or medalist** in the IAO (preferred) or equivalent competitions (RAO, CAO, IAO TST, AAO, EuAO, USAAO, BAO, INAO, JAO, UAC, IAYPT, CAUT, etc.) **Other qualifications:** - Deep understanding of **core theoretical and observational concepts** in astronomy and astrophysics - Ability to articulate reasoning and derivations clearly in written form - Strong ability to evaluate the rigor and complexity of astronomy problems - Rigorous attention to detail in verifying solutions ### 4\. More About the Opportunity - **Expected commitment:** 20 hours/week minimum; up to 40 hours/week available - **Project length:** ~2 months, with potential for extension - **Rolling start dates; setup typically within 1-2 days of approval** ### 5\. Compensation & Contract Terms - **$60-80/hr**, dependent on experience and performance - Open to contributors **worldwide** (English proficiency required) - **Independent contractor** engagement - **Payments issued weekly** via Stripe Connect ### 6\. Application Process 1. Submit your **resume or CV** highlighting your astronomy background and relevant achievements 2. Complete a brief **interview (20-30 minutes)** 3. Submit a **short form** detailing your experience writing problems and competing in astronomy or related Olympiads 4. Selected applicants will be contacted within a few days with next steps ### 7\. About Mercor Mercor is a **talent marketplace** that connects top experts with leading AI labs and research organizations. Our investors include **Benchmark, General Catalyst, Adam D'Angelo, Larry Summers, and Jack Dorsey.** Thousands of professionals across domains such as science, engineering, and research have partnered with Mercor to contribute to **frontier AI projects** shaping the next era of technology. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request.
Customs and Border Protection Officer - Experienced (GS9)
Las Cruces, NM
Customs and Border Protection Officer (CBPO) Please make sure you read the following details carefully before making any applications. NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Enforcing customs, immigration, and agriculture laws and regulations.
Facilitating the flow of legitimate trade and travel.
Conducting inspections of individuals and conveyances.
Determining the admissibility of individuals for entry into the United States; and
Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations - Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations: Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West and Miami, FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, and Trout River, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, and Progreso, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States. Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).
Salary - and Duty Location Recruitment Incentives - and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
GS-9 $61,111 - $124,443 per year
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity. This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level. Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both.
Experience: A minimum of one (1) year of specialized experience equivalent to at least the next lower grade level that includes:
Detaining suspected violators of federal, state, or local laws and/or arresting violators using the proper law enforcement methods.
Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States.
Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security.
Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action.
The above experience will be applied in connection with the following: Ability to make rapid, accurate judgments and decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting merchandise to and from the United States; or enforcement and administration of laws relating to the right of persons to enter, reside in or depart from the United States, Guam, Puerto Rico, and the U.S. Virgin Islands.
Education Substitution: A master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR
Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate-level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port. You will then attend a 101-day training program - CBP Field Operations Academy - conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port. Successful completion of the Academy is required for this position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of Interest, select Customs and Border Protection Officer.
You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. xevrcyc You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.
Resident Monitor (Relief)
Las Cruces, NM
JOIN DISMAS and work for one of the nation's largest not-for-profit providers specializing in community-based adult re-entry programs. Dismas Charities provides quality, cost-effective, community-based residential and non-residential supervision and treatment services. ENJOY meaningful work, indoor work environment, competitive pay, and benefits. Do work that POSITIVELY IMPACTS your community, assisting individuals to heal so they can once again be productive and responsible citizens.
This residential re-entry position in social services earns a competitive wage of $22.68 and a $250 sign-on bonus (*half paid on the second paycheck; half paid after the 3-month anniversary). We also offer dental and vision benefits for all part-time and relief employees. If this sounds like the right opportunity in human services for you, apply today!
Summary: Monitors the custody, security, control, and maintenance of the facility and residents.
Due to contractual obligations, applicants must identify as a MALE for this position.
Shift Schedule: This is a Relief Position. 3rd Shift. (variable as needed)
* Sunday - Monday 11:30 PM - 8:00 AM
Essential Duties and Responsibilities:
* Monitors Residents - Observes, documents, and ensures the accountability of all residents while within the facility and in the community by enforcing all rules, responsibilities, and restrictions assigned to residents. A Resident Monitor also provides control and documentation of transactions regarding all money, subsistence, medications, first-aid supplies, mail, visitors, accountability checks, and telephone calls.
* Assists with managing program services - Assists and supports Counselors with resident programming that may include but not be limited to installing electronic monitoring equipment, visiting residents in their homes and places of employment, and providing alcohol and urine surveillance testing.
* Monitors Facility - Conducts and documents scheduled internal and external inspections of the premises to maintain the residents' health, safety, and accountability. Ensures physical plant safety/sanitation standards are maintained.
* Maintains Working Knowledge and follows all Procedures and Policies - Outlined in the Statement of Work, Physical Plant, and Operations Manuals. Proficiency in knowledge and operations of emergency drills, life safety, facility sanitation, escapes, and unusual occurrence procedures.
* Work Schedule - In the event of a work stoppage, work the hours necessary to staff the center. Will accept reassigned shifts without advanced notice. Attend and participate in all required appointments/meetings. Some meetings/appointments may be scheduled off-site.
* Sanitation - Responsible for general housekeeping of the center, including dusting, polishing, vacuuming, and emptying trash.
* Other - Additional duties may be assigned by the Director. These Programs operate with the understanding that the Federal or State Contracting Authority and/or Executive Management has the right to modify their operating standards, to include staffing requirements and qualifications, as needed, to ensure the quality and continuation of services. These changes may affect your qualifications for continued employment in this specific job category or classification.
Education and/or Experience - Possess a High School diploma or equivalent and demonstrated ability to work with individuals and groups in both routine and emergencies. Must have one year of paid work experience.
Facility CEO- SUD Treatment
Las Cruces, NM
Facility CEO- SUD Treatment | Summit Healthcare Mgmt | Las Cruces, New Mexico
About the Job:
*Must have operational leadership experience in inpatient substance use disorder treatment The Chief Executive Officer serves as the executive officer with day-to-day responsibility for the management and operation of the facility. The CEO has primary responsibility for the development, implementation, and achievement of the facility's strategic business plan in conjunction with routine operations to include quality of care, staff development, maintenance of licensure and accreditations, financial performance, and continuous performance improvement.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:
Collaborates with the governing body in the development of facility-specific annual operating capital budgets and strategic business plans. Assures that the medical staff is involved and provides input into this process through coordination with the office of the Medical Director.
Manages day-to day operations and staff so that the facility achieves its objectives in all of the following key performance areas: effective patient/client care outcomes, appropriate fiscal management, maintenance of licensure, accreditation and other regulatory criteria, implementation of focused business development processes, medical staff compliance with regulatory and accreditation guidelines.
Organizes the day-to-day management and operation of the facility through departmentalization, delegation and alignment of responsibilities to meet the facility's patient/client care and business objectives.
Creates and maintains a network of local constituency groups to include government agencies, local businesses, affiliate health providers, and the surrounding community.
Appraises leadership team performance, both of individual members and the team as a whole, assesses competencies, and provides coaching/corrective action as appropriate under the direction of the governing body.
Ensures participation of staff in facility/program wide in-service and continuing education programs, including those specific to the treatment of children, adolescents and families.
Recruits allied health professionals and psychiatrists to increase the scope of service offerings at the facility.
Effectively manages and directs contract negotiations and contract compliance with the commercial payer community to include rate negotiations and services provided. Oversees contract relationships to include regular reporting on contract performance as well as new revenue generation and growth.
Leads development of continuum of care to include comprehensive outpatient services and community based programs.
Serves as the final authority for resolution of staff performance concerns and performance improvement activities as appropriate.
Routinely attends and as appropriate, chairs periodic meetings with the governing body, medical staff, executive management team, and other departments of the facility.
Remains current in all national healthcare-based initiatives through participation in such organizations as NAPHS and the relevant state based facility association.
Ensures an effective survey readiness plan is active at all times including a comprehensive auditing plan, corrective actions taken to address noncompliant areas, and preventative actions to maintain continuous accreditation and regulatory compliance.
Ensures adherence to the Summit Compliance program including timely follow-up with reported compliance issues, staff training, and proactive auditing.
Confirms and leads accurate Governing Board reporting and quarterly calls.
Guarantees prompt, thorough follow-up of any patient/client safety issues including system-issue corrections and proactive assessment of high-risk areas.
Ensures appropriate support for QAPI activities including direct and leadership staff resources, training, and other requirements.
EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
Bachelor's degree in Business Administration, Healthcare Administration, Public Health, Marketing, Clinical or related discipline required; MBA/MHA preferred.
Three or more years' experience in senior leadership or CEO role in a behavioral health, acute care, and/or managed care environment.
Ability to lead successful licensure, accreditation, and compliance efforts in a behavioral health facility.
Demonstrates thorough knowledge of facility administration and clinical operations.
Strong working knowledge of financial management and business development processes.
LICENSES/DESIGNATIONS/CERTIFICATIONS:
Not applicable.
SUPERVISORY REQUIREMENTS:
Five or more years of supervisory/management experience in healthcare setting required.
Why Summit Healthcare Mgmt?Summit Healthcare Mgmt offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Summit Healthcare Mgmt is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Auto-ApplyEvent Manager | Full-Time | Pan American Center
Las Cruces, NM
Oak View Group
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.
Overview
The Event Manager will manage every aspect of their assigned events from the advance planning through the end of the event; oversee building and t-shirt security, guest services, and interact with local public safety officials to ensure events run smoothly. This position reports to the Director of Operations.
This role pays an annual salary of $45,000-$50,000
Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays)
This position will remain open until November 7, 2025.
Responsibilities
Directs two hundred part-time event staff (ushers/ticket takers/back of house security/parking employees to strategically enhance the guest and client experience for over 200 events per year.
Develop and implement a comprehensive guest service program.
Meets with client groups to plan and organize assigned meetings and/or events.
Creates AutoCAD for events.
Consult exhibit managers, promoters, athletic representatives, and others concerning physical set-up needs and requirements for licensed areas; prepare work orders and cost-estimates accordingly.
Keeps clients informed as to the status of deadline schedules, including but not limited to floor plan submissions, meeting room set-up specifications, insurance requirements, and other relevant details.
Prepares cost estimates and monitors final billing.
Maintains event-related reports, information, and files.
Ensure staff compliance with all applicable company policies and procedures.
Guides clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
Maintain event operations equipment (radios, metal detection wands, etc.).
Make hospitality arrangements as needed.
Create and distribute detailed information sheets before every event.
Prepare and approve payroll for all event staff.
Review emergency planning procedures with all event staff for each event.
Provide leadership and guidance for event personnel.
Work a flexible schedule, including long nights, early mornings, weekends, and holidays as needed.
Develop collateral materials for employees and fans such as the Accessibility Guide, Event Handbook, and Guest Services Assistance Documents.
Act as manager on duty as required.
Create work schedules for event staff, medical, police, maintenance, and operations.
Recommend and evaluate required event staffing levels
Investigate and resolve event-related complaints, ensuring customer satisfaction.
Assist in the preparation of the building to meet the requirements of upcoming events/shows.
Develops and maintains effective working relationships with clients, partners, and all Stakeholders.
All other duties as assigned.
Qualifications
3-5 years' experience managing events/operations in a large-scale event setting.
Bachelor's Degree in Sport/Event Management, Hospitality, Training & Education, or Business Administration, or an equivalent combination of education and experience in the field.
At least two years' experience in a management position with full supervisory and decision-making responsibility, preferably managing a large staff.
Passion for providing the highest quality service and putting guests' needs before their own needs first.
Must be a creative problem solver who can identify solutions and address guest concerns efficiently and professionally while remaining calm under pressure.
Must be adaptable with the ability to work under pressure to meet deadlines.
Strong verbal and written communication skills, with an expert ability to present and communicate new ideas and concepts.
Ability to work event nights, weekends, and holidays as required.
Auto CAD experience required
Knowledgeable in ADA code and compliance
Proficient in all Microsoft Office skills, including Word, Excel, PowerPoint, etc.
Event and Operations experience with large-scale events in a stadium, concert, or multi-use facility setting of a similar size (10,000 seats) is highly desirable.
Experience servicing various stakeholders and demographics.
Ability to manage multiple tasks and prioritize needs efficiently.
Strengthened by our Differences. United to Make a Difference
At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.
Equal Opportunity Employer
Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
Auto-ApplyFire Alarm Tech Assistant/Las Cruces, NM
Las Cruces, NM
Job DescriptionFire Alarm Tech Assistant -$11.50 an hour- Monday - Thursday 7-4 Fire Alarm Technician Assistant $11.50 Monday - Thursday 7 a.m. to 4 p.m. Candidate will need to pass a background check along with a good driving record. They will need to travel to Farmington 2 times a month along with working on government property and or school districts.
Assist with installing, maintain, or repair security systems, alarm devices, or related equipment, following blueprints of electrical layouts and building plans. Help mount and fasten control panels, door and window contacts, sensors, or video cameras and attach electrical and telephone wiring to connect components.
Assist with test and repair circuits and sensors, following wiring and system specifications.
Help feed cables through access holes, roof spaces, or cavity walls to reach fixture outlets, positioning and terminating cables, wires, or strapping.
Assist with examining systems to locate problems, such as loose connections or broken insulation.
Help test backup batteries, keypad programming, sirens, or other security features to ensure proper functioning or to diagnose malfunctions.
2543 - Grader Operator
Las Cruces, NM
FNF Construction, Inc. is a general contractor providing heavy civil construction services throughout the Southwestern United States. We are seeking a journeyman-level Motor Grader Operator with at least 2 years of experience safely operating a finish blade in high production environments and must be able to effectively operate onboard Trimble GPS controls.
Responsibilities
The Operator must be able to effectively finish the base course to survey elevations. Performance of routine inspections and completion of daily equipment status reports for assigned equipment and referral of any detected defects or repairs to supervision is required daily. This is a safety sensitive position. Travel is required.
Qualifications
FNF Construction, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status, or any other legally protected status.
Service Line (UKG) : Name
FNM-FNF New Mexico
Auto-ApplyTalent Acquisition Manager
Las Cruces, NM
THE COMPANY: STACK INFRASTRUCTURE (STACK) provides digital infrastructure to scale the world's most innovative companies. We are an award-winning industry leader in building, owning, and operating highly efficient, cost-effective wholesale, colocation, and cloud data centers. Each of our national facilities meets or exceeds the highest industry standards in all operational categories of availability, security, connectivity, and physical resilience.
STACK offers the scale and geographic reach that rapidly growing hyperscale and enterprise companies need. The world runs on data. Data runs on STACK.
THE POSITION:
The Talent Acquisition Manager leads the full-cycle recruiting process at STACK in close collaboration across departments with a focus on rapid growth across operations, technical, and construction roles in the US and Canada. This includes talent attraction and sourcing, screening and interviewing, and hiring amazing candidates to join our team.
Responsibilities:
* Focus on sourcing & recruiting for office-based, operations, technical, and construction positions
* Define criteria for recruiting assessment and selection processes across STACK Americas
* Educate hiring managers on the STACK interview process across all departments
* Actively source and attract candidates for new positions, including across social media, our website, job boards, LinkedIn, and industry networking and events
* Create and maintain job postings in compliance with state and federal legislation
* Maintain relationships with approved external recruiters/agencies
* Develop consistent hiring practices, with a focus on diversity and equity in recruiting
* Implement a comprehensive push-pull hiring strategy with detailed reporting
* Work in collaboration with the People & Culture and Marketing teams to cultivate our employer brand, including through LinkedIn and Glassdoor
THE DETAILS:
* Location: Las Cruces, NM
* Benefits: Healthcare, Dental Care, Vision Insurance, Life Insurance, Paid Time Off, Paid Leave Programs
* Travel: Up to 10%
* Must be eligible to work in the United States
* Must pass a comprehensive background screening
MUST-HAVE QUALIFICATIONS:
* 4+ years' proven success as a recruiter, either in-house or with a staffing agency
* Experience in recruiting construction and/or technical roles preferred
* Familiarity with HR databases and Applicant Tracking Systems
* Experience in selection processes and interview methods, including competency-based and structured interviews
* Excellent presentation, communication, and interpersonal skills
THIS MIGHT BE RIGHT FOR YOU IF:
* You are a strong communicator, you are persuasive and clear, blending analytics with experience in decision-making.
* You do not get flustered easily. You can juggle multiple priorities while balancing urgent requests with shifting timelines and deliverables.
* You are a team builder. You take the time to understand and develop the strengths of your resources while formulating long-term plans for the growth and success of the team.
* You are naturally curious and driven toward continual improvement. While you celebrate your successes, you take time to review and analyze campaigns for future learning.
WHY STACK?
* We offer a competitive compensation package with strong benefits, including medical, dental, and vision insurance, a 401K program, flexible spending accounts - even a cell phone subsidy.
* We foster a culture of appreciation, including peer-to-peer recognition and rewards programs.
* Fun is part of our DNA, with events, game nights, happy hours, and barbecues.
* We're growing - this is a great time to join and make an impact!
Application Deadline: January 5, 2026
STACK is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
Note to external agencies: We are not accepting any blind submissions or resumes/cvs from recruitment agencies. Any candidates sent to STACK Infrastructure will not be accepted or considered as a submission without a signed agreement in place.
Job ID: 10237
Case Management Assistant
Las Cruces, NM
Your experience matters
Memorial Medical Center is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Case Management Assistant joining our team, you're embracing a vital mission dedicated to
making communities healthier
. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.
How you'll contribute
A Case Management Assistant who excels in this role completes various duties to enhance the efficiency of the Case Management Department and supports the daily functions of the case managers. This role assists in securing arrangements for the discharge transition and post-acute services and monitors the revenue cycle process related to insurance certifications, insurance verification, peer-to-peer completion, and denial/appeal tracking. This position also serves as a liaison between the Case Management Department, payers, and additional entities. Specific duties include:
Aids the case management staff, including but not limited to, creating and sending referral packets, organizing admission and discharge patient records, making phone calls, obtaining signatures, or any other assistance needed determined by the CM team.
Schedules family conferences and by makes necessary arrangements for post-discharge follow up care.
Functions as the point of contact and liaison for the hospital Case Management Department staff regarding clinical insurance review completion and/or issues.
Forwards the necessary patient clinical information for all admission, concurrent, and retrospective insurance reviews to payers for the completion of medical necessity reviews.
Monitors, follows up on, documents, and tracks payer responses/requests of completed clinical reviews, including approvals, appeals, and denials, and communicates these to the appropriate personnel (hospital staff, physician, Case Manager, clinical denial management, and Centralized Business Office).
Monitors and tracks the total hospital certified days of the patient for payers (commercial, managed care, and Medicaid) and communicates missing certifications to the Case Manager.
Organizes and prepares the necessary clerical elements for the weekly interdisciplinary team meeting to function timely and efficiently.
Enters DME needs per order sheet specifications, prepares Discharge IMM for delivery, delivers Advance Directive packets and assists with Rehabtracker sign-ups.
Why join us
We believe that investing in our employees is the first step to providing excellent patient care. In addition to your base compensation, this position also offers:
Comprehensive Benefits: Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
Financial Protection & PTO: Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
Employee Well-being: Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
Professional Development: Ongoing learning and career advancement opportunities.
What we're looking for
Applicants should have a minimum of one year of hospital or post-acute healthcare experience with preference in case management or a clinical department. Additional requirements include:
Education:
College degree in a healthcare related field preferred. LPN or social work degree preferred but not required.
Connect with a Recruiter
Not ready to complete an application, or have questions? Please contact Tara by emailing *******************.
More about Memorial Medical Center
Memorial Medical Center is a 199-bed acute medical/surgical teaching hospital located in Las Cruces, NM, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters.
EEOC Statement
Memorial Medical Center is an Equal Opportunity Employer. Memorial Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.
Auto-ApplyCashier/Stocker at Chaviras Bataan
Las Cruces, NM
Job Description
Chavira's in Las Cruces, NM is looking for one cashier/stocker to join our 34 person strong team. We are located on 5702 Bataan Memorial E C3 5420 Strange Rd. Our ideal candidate is self-driven, ambitious, and engaged.
Job Title: Cashier/Stocker/Produce Clerk
Reports To: Store Manager
Summary:
This position performs day to day grocery store operations including cashiering, stocking, and attending to produce.
The following duties are essential but not limited to:
· Maintains core grocery store functions.
· Attends cash registers, restocks inventory and shelves, and retrieves shopping carts.
· Arranges grocery stock neatly and in an attractive presentation and maintains knowledge of current grocery item stock and location to answer customer inquiries.
· Addresses and answers customer questions, complaints, and inquiries.
· Assists customers in finding products, bagging items, and carrying items to cars.
· Removes aisle hazards and cleans spills and leakages.
· Keeps inventory well stocked in the back of the store to limit shortages.
· Takes inventory of stock inventory, and replenishes products as needed.
· Receives incoming inventory, loads and unloads it in the back room, and ensures products are appropriately stocked, rotated, and refilled on displays and shelves in grocery stores or the grocery department of department stores.
· Checks products for quality, freshness, damage, and price accuracy.
· May assist in ordering new stock of grocery or produce store items.
· Other duties as assigned.
Supervisory:
This position does not oversee staff.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience
High school diploma or equivalent and previous retail experience preferred. An equivalent combination of education and experience is acceptable.
Required Skills/Abilities
Excellent customer service skills.
Ability to operate available equipment, such as cash registers, scanners, and point of sale systems.
Excellent organizational skills and attention to detail
Good verbal communication skills.
Certificates, Licenses, Registrations
None required.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work is typically performed in a grocery store or kitchen setting. The noise level is moderate to loud. Environmental conditions may include exposure to slippery surfaces and crowded areas.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· Prolonged periods of standing and walking.
· Kneeling to reach low storage and refrigeration.
· Must be able to lift up to 25 pounds at times.
· Ability to work nights, weekends, and holidays depending on store needs.
· Ability to perform repetitive movements over long periods.
I have read and understand the above job duties and responsibilities.
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CITY MANAGER
Las Cruces, NM
About Our Community The small New Mexico town is a close-knit community that values tradition, progress, and quality of life. With a strong sense of pride and history, the town offers a unique opportunity for a civic leader who is passionate about public service and eager to help guide the community toward a sustainable and vibrant future.
Position Summary
The City Manager serves as the chief administrative officer of the town, responsible for the daily operations of all municipal departments, implementing policies set forth by the City Council, and ensuring efficient and transparent delivery of services to residents. The ideal candidate will be a forward-thinking leader with strong management skills, financial acumen, and a commitment to community engagement.
Key Responsibilities
Direct and oversee all municipal operations, including public works, utilities, public safety, finance, and administration.
Implement City Council policies, ordinances, and strategic initiatives.
Develop and manage the annual budget; ensure fiscal accountability and sustainability.
Foster collaboration with community members, local businesses, and regional partners.
Lead and support staff, promoting a culture of teamwork, accountability, and service excellence.
Ensure compliance with local, state, and federal laws and regulations.
Provide regular reports and recommendations to the City Council.
Qualifications
Bachelor's degree in Public Administration, Political Science, Business, or related field (Master's preferred).
Proven experience in municipal management or public administration, with progressive leadership responsibility.
Strong knowledge of budgeting, finance, human resources, and municipal operations.
Excellent communication, problem-solving, and decision-making skills.
Ability to work effectively with elected officials, staff, and community stakeholders.
Compensation & Benefits
Competitive salary based on qualifications and experience.
Comprehensive benefits package, including health insurance, retirement plan, and paid time off.
KEEDA, Inc. dba Hiring Hub is an equal opportunity employment agency. We do not discriminate based on race, color, national origin, religion, ancestry, sex, age, disability, serious medical condition, spousal affiliation, sexual orientation, gender identity, or other classifications protected under the law.