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Sands Capital Management jobs in Arlington, VA - 4658 jobs

  • Sr. Associate, Alternatives Finance and Operations

    Sands Capital Management 4.7company rating

    Sands Capital Management job in Arlington, VA

    About Sands Capital: We are an active, long-term investor in leading innovative businesses globally. Our approach combines analytical rigor and creative thinking to identify high-quality growth businesses that are creating the future. Through an integrated investment platform spanning venture capital, growth equity and public equity, we provide growth capital solutions to institutions and fund sponsors in more than 40 countries (detailed on our website ********************** Position Summary: Sands Capital is seeking a highly organized and motivated Sr. Associate to join our tight-knit and dynamic Alternatives Finance and Operations Team. The ideal candidate is execution-oriented and process-minded-someone who manages complex workflows effectively while continuously looking for ways to improve how work is done in a fast-paced environment. Comfort with technology and interest in leveraging tools, including AI-enabled solutions to drive efficiency and quality, are important differentiators for success in this role. This role will have a direct impact on the productivity of the Alternatives Finance and Operations Team and the company's bottom line, and therefore requires an individual who is exceedingly well-organized, demonstrates strong attention to detail, and maintains a high level of prudence around sensitive information. Work Expectations: The work location for this role is Sands Capital's headquarters in Arlington, Virginia on a hybrid schedule of three days per week in-office (including Tuesdays and Wednesdays), or more as directed by your manager. The hybrid schedule is subject to change at any time. Position Responsibilities: Managing investor-facing platforms, document repositories, and investor records, partnering with internal teams and external advisors to continuously improve platform usability, information quality, and the investor experience. Serving as a direct point of contact for investors on routine operational matters and reporting questions, delivering a high level of responsiveness and professionalism while escalating complex issues as appropriate. Supporting investor and private fund onboarding by identifying and resolving issues or inconsistencies and coordinating closely with internal teams and external service providers. Applying an understanding of accounting and reporting concepts to analyze investor information, responding to routine inquiries, and identifying when questions or issues require escalation to the accounting team. Leveraging technology and data to drive process improvement by identifying inefficiencies, managing enhancements, and partnering with the team to implement scalable, technology-enabled solutions that improve accuracy and the investor experience. Performing other position responsibilities, as needed. Exhibiting behaviors consistent with Sands Capital's Mission, Values, and culture. Position Qualifications: Undergraduate degree in finance, accounting, business, or a related field from an accredited university. 3-5 years of relevant experience, preferably in private markets, fund operations, financial services, or a related finance project management role. Exemplary organizational skills with demonstrated and proven ability to manage multiple workstreams and competing deadlines with precision. Clear and professional written and verbal communication skills, with comfort interacting directly with investors. Advanced Microsoft Excel skills, including the ability to work with complex data sets. Knowledge of accounting, financial reporting, and investor operations concepts sufficient to analyze information and support investor communications. High level of comfort with changing technology and data-driven tools; experience with investor platforms and interest in large language models or AI-enabled tools preferred. Required Behavioral Characteristics: The following are behavioral characteristics that the firm holds in high regard and believes are critical for high performing individuals and teams at Sands Capital: Intellectual curiosity and comfort working across stakeholders and functional areas, connecting information and applying sound judgment to operational questions. Highly motivated and self-directed, independently driving work forward and seeing tasks through to resolution. Process- and improvement-oriented mindset, with a consistent focus on identifying inefficiencies and enhancing workflows and client experience. Having impeccable integrity. Exhibiting superior client service skills (both internally and externally). Demonstrating a strong work ethic in a fast-paced, professional environment. Able to collaborate and work effectively as part of a team, while also being able to work independently with a high degree of efficiency and accuracy. Self-motivated by a job well-done. Sands Capital's Values: The following are values that the firm holds in high regard and believes are critical for high-performing individuals and teams at Sands Capital: Integrity & Trust: Do what is right, not what is popular. Deliver on commitments. Client-Centered: Always act in the best interest of our clients. Commitment to Excellence: Strive to learn and improve. Implement best practices. Focus: Identify and concentrate on “what matters”. Long-Term Perspective: Appreciate that time allows sound decisions to demonstrate their worth. Avoid short-term thinking. Independent Thinking: Have the courage to develop and articulate your own convictions. Debate others openly and honestly. Teamwork: Collaborate to gather facts, develop perspective, build conviction, and support timely decision-making. Positive “Can-Do” Attitude: Demonstrate a willingness to tackle any task. Graciousness: Reflect kindness and courtesy at all times. Balance: Enjoy your work while balancing professional activities with interests beyond the firm. Meritocracy: Know that talent and achievement will drive your success at Sands Capital. How to Apply: To be considered, you must submit an application that specifically outlines your qualifications for the position. If you wish to apply for this position, please do so via Sands Capital's Careers page under “Professional Opportunities”. You may also scroll to “FAQs” to learn more about what you can expect before applying, to include information regarding length of process and any skills assessments that may be required. See here: ******************************************************** Salary and Benefits: The compensation for this role includes a base salary range of $120,000 to $125,000 (as determined by the candidate's professional experience and relevant knowledge, skills, and abilities), as well as a discretionary, performance-based bonus. Bonus targets may vary by position and are based on both individual achievement as well as broader firm performance. Sands Capital offers a generous benefits package, including medical insurance (which includes a discount vision program), dental insurance, life and personal accident insurance, short- and long-term disability insurance, flexible spending accounts (medical and dependent) as well as paid stock market (NYSE) holidays and vacation, sick, and parental leave. We also have a variety of generous miscellaneous benefits, such as a medical concierge service, health and wellness coaches, onsite massage therapy, and more. Sands Capital is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and staff members. For our staff members, equal opportunity includes access to the benefits and privileges that the firm provides to staff members generally. We appreciate the value diversity brings to Sands Capital and are committed to creating an inclusive environment for all staff members. We evaluate and select qualified applicants without regard to race, color, national origin, age, religion, disability status, gender, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristics protected by applicable federal, state, or local laws. Discrimination of this kind is also strictly prohibited by a variety of federal, state, and local laws, including Title VII of the Civil Rights Act 1964, the Age Discrimination in Employment Act of 1967, and the Americans with Disabilities Act of 1990. Read more about equal employment opportunity on the EEOC's website, found here. We are committed to working with and providing reasonable accommodations to pregnant individuals, individuals with disabilities, and/or individuals needing accommodation for sincerely held religious beliefs. If you need a reasonable accommodation, please send an e-mail to ******************** and let us know the nature of your request and your contact information.
    $120k-125k yearly Auto-Apply 4d ago
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  • Chief Executive Officer

    Kentucky Society of Association Executives Inc. 3.5company rating

    Fairfax, VA job

    The Independent Educational Consultants Association (IECA) is conducting a search for a Chief Executive Officer. IECA is the premier membership organization representing professionals who serve students and families navigating their educational journey. In a time of rapid change and opportunity, IECA is seeking a visionary Chief Executive Officer who can drive the organization forward with innovative ideas and strategic growth. The new leader will be tasked with bringing fresh perspectives and steering IECA towards a future of continued excellence and impact. IECA seeks a dynamic and relational CEO who will lead and expand the organization, foster membership growth, implement widely embraced initiatives, and demonstrate industry leadership. As a direct liaison to the Board of Directors, the CEO will skillfully champion the organization's interests to members, volunteers, and governing entities. The CEO will be instrumental in infusing the organization with new ideas and driving innovation. This role demands a leader who excels in strategic thinking, effective communication, and member engagement. Candidates preferably bring association management experience and a nuanced understanding of the consulting landscape and collaborative partner organizations. Integral to their success will be a leadership approach characterized by shared decision-making, a relentless pursuit of results, and a sincere, education-focused mindset. Essential attributes include adaptability, effective communication, approachability, outstanding interpersonal abilities, and a compelling public presence. Review of applications and expressions of interest will begin immediately and continue on a confidential basis until an appointment is made. Responsibilities Visionary Leadership of the IECA Culture: Drive transformational change by establishing IECA's strategic direction as the leading voice of the profession. Drive operational excellence across all IECA functions and processes by balancing hands-on support with strategic planning, managing multi-program operations, optimizing organizational resources, and aligning day-to-day tasks with long-term planning. Effectively, strategically, and efficiently manage financial resources to ensure IECA's sustainability and growth, while providing legal and compliance oversight. Strong interpersonal and communication skills that foster meaningful relationships with staff, members, and the broader community. Leading the IECA staff with vision, inspiration, and collaborative decision-making. Connecting with IECA members to understand needs, foster engagement, provide support, help build professional and sustainable practices, work to harmonize college, school, and therapeutic elements, and strengthen the community. Partnering with the Board to align strategic priorities and governance objectives. Representing and advocating for IECA as the primary spokesperson, including engagement with government officials, the media, related educational associations and agencies, and the public. Inquiring continuously to stay informed about trends, challenges, and emerging opportunities. Qualifications Organizational Commitment: Ability and commitment to manage a 501c6, member-driven association. Leadership Experience: Five to ten years of experience as a visionary, resourceful, and transparent senior leader, with a strong preference for experience in the association and education sectors. Financial Management: Proven leadership in creating and managing an organization's budget and cash flow at both a macro and micro level. Includes the ability to pivot quickly during economic conditions related to both membership pressures and association financial pressures. Leadership Philosophy: An empathetic, supportive, ethical, and education-focused mindset combined with exceptional business acumen, fostering a collaborative environment. Governance Experience: Prior successful experience working directly with, or reporting to, a Board of Directors. Operational Management: History with the successful management of a dynamic, multi-program, member-driven organization, and a strong understanding of what it takes to maximize program effectiveness, maintain deliverable quality, and optimize resources. Decision-Making Ability: Proven ability to make sound, timely, and educated business and managerial decisions, highlighting strong leadership and decision-making abilities. External Relations: A strong public speaking and media presence to effectively represent the organization and engage with external stakeholders. Membership Leadership: Demonstrated ability to engage and lead a dynamic membership and volunteer community, fostering collaboration, cohesion, and a strong sense of shared purpose across the organization. Staff Management: Proven ability to lead and manage staff with an approachable, positive leadership style that builds trust and promotes collaboration in a fast-paced environment. Culture and Partnerships: Experience in fostering an inclusive and diverse organizational culture while establishing and maintaining positive partnerships. Demonstrated strategic thinking, innovation, and effective listening and communication skills. Technology Oversight: Experience utilizing technology to improve organizational processes and efficiency. Education Requirements: Four-year degree with a Master's degree preferred but not required. #J-18808-Ljbffr
    $159k-289k yearly est. 1d ago
  • ETS Analyst III- QA Analyst- Core Payments Wires

    Navy Federal Credit Union 4.7company rating

    Vienna, VA job

    We are seeking an experienced Test Analyst III that will lead testing efforts for mission-critical payment systems, including ePASS, Wires, and GSLP, ensuring quality and compliance across highly integrated applications. Ideal candidate will collaborate with DevOps engineers, developers, stakeholders to design, and develop testing strategy in support of DevOps and Continuous Integration, Continuous Delivery (CICD) pipelines. The ideal candidate will have 10+ years of QA & Analytical experience, strong technical expertise in both manual and automated testing, and proficiency with tools such as Azure DevOps, Test Plans, CI/CD pipelines, and automation frameworks. This position requires exceptional problem-solving skills, strategic thinking, and the ability to collaborate with cross-functional teams in a SAFe Agile environment. Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Responsibilities Collaborate with the Technical Product Manager, Project Manager, and Scrum Master to plan and deliver products and features. Define test strategies based on requirements, including test data needs, contingency plans, and preparation activities. Create comprehensive test plans, strategies, and test cases; manage defect resolution. Maintain a backlog of functional and technical requirements in partnership with developers, architects, and other stakeholders. Develop and maintain automated tests using programming languages and frameworks such as Selenium WebDriver, TestNG, JUnit, Cucumber, Gherkin, and XPath, depending on the technology stack. Document all test artifacts ensuring full traceability from requirements to tests, including evidence of planning and execution. Analyze results and present recommendations, alternatives, and implications. Support testing teams across assigned projects using standardized processes, metrics, and tools to ensure usability, quality, and reliability. Partner with peers, project teams, and vendors to ensure all scenarios are documented and validated. Compile and review data for operational and product analysis; conduct benchmarking and trend analysis for continuous improvement. Analyze test results and provide meaningful reports to stakeholders, highlighting issues, trends, and suggested improvements. Participate in sizing and estimation for complex projects and changes. Work in Agile or iterative development environments. Participate in sprint planning, stand-ups, retrospectives, and other Agile ceremonies to ensure quality goals are met. Assess project risks based on execution and validation; provide actionable recommendations. Recommend improvements to testing practices to facilitate process optimization. Present clear, organized, and concise information to all audiences through various media to enable effective decisions. Perform other duties as assigned. Qualifications Bachelor's degree in Computer Science, Engineering, Mathematics, or a related field, or equivalent experience. 10 years of experience in QA Analysis & testing. Proven experience working in cross-functional, multi-dimensional teams and projects. Strong knowledge of Core Payments applications (ePASS, Wires, GSLP). Programming proficiency in Java, Python, JavaScript, VBScript. Ability to design and implement robust and scalable test automation solutions within an Azure DevOps and CI/CD environment to improve the quality of functional, regression, and system tests. Hands-on experience with Selenium WebDriver, TestNG, JUnit, Cucumber, Gherkin, and XPath. Experience developing scripts for automated testing across multiple platforms, including web-based, client-server, and mainframe. Experience streamlining continuous test processes to improve product delivery. Familiarity with CI/CD pipeline tools such as Azure Pipelines, Jenkins, or Bamboo. Experience with test management tools such as Azure Test Plans, Jira, Micro Focus ALM/Octane. Ability to adhere to Software Engineering disciplines. Advanced skills in building effective relationships through rapport, trust, diplomacy, and tact. Ability to translate business requirements into technical solutions. Strong organizational, planning, and time management skills. Initiative and sound judgment in decision-making. Excellent problem-solving, analytical, and communication skills. Deep experience with SAFe Agile practices and the product management lifecycle. Advanced troubleshooting, systems analysis, workflow, and procedural analysis skills. Proficiency in various testing techniques: functional, regression, smoke/sanity, batch, and system testing. Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Visio). Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $78k-100k yearly est. 3d ago
  • Staff Assistant III, Contact Center Operations

    Navy Federal Credit Union 4.7company rating

    Vienna, VA job

    To assist the department leadership team in analyzing and evaluating the activities of the department/division, to coordinate actions that cross division lines and to provide administrative support. Lead complex/difficult and moderately varied tasks of considerable latitude and impact. Responsibilities Collect, prepare and maintain data for analysis, reports and reference Coordinate and prepare agendas for meetings, events and presentations Coordinate travel arrangements, prepare authorizations and review expense reports Monitor, field and direct phone calls; document as required Order supplies/services and reconcile invoices Partner with leadership to coordinate, execute and maintain programs and initiatives Prepare and submit budget requirements for Annual Financial Plan (AFP) Proofread and edit content for standardization to ensure clarity and accuracy Remain abreast of corporate business plans and marketing efforts Represent the department/division/branch in disaster recovery plans Research and evaluate operational issues, inquiries and/or complaints Review internal studies and surveys to provide summaries to leadership Contribute to a culture of collaboration by actively working across business lines, communicating knowledge and business processes to other business units Plan, develop, implement and maintain new and existing programs, campaigns and special offers Recommend and implement technical/electronic enhancements to improve administrative operations Identify areas of improvement; determine solutions; implement enhancements/changes to improve operations, standards and results Perform other duties as assigned Qualifications Ability to maintain confidentiality and demonstrate integrity Ability to work independently and in a team environment Experience in independently managing or administering a function or project Extensive experience in performing clerical or administrative duties/responsibilities Advanced knowledge of expense tracking, budget preparation and administration Advanced database and presentation software skills Advanced organizational, planning and time management skills Advanced research, analytical, and problem solving skills Advanced skill communicating with all levels within an organization Advanced skill exercising initiative and using good judgment to make sound decisions Advanced skill interacting with staff, management, vendors and members diplomatically and tactfully Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely Advanced verbal and written communication skills Advanced word processing and spreadsheet software skills Expert administrative support skills, methods and procedures Desired Qualifications Working knowledge of Navy Federal products, services, programs, policies and procedures Associate's Degree in Business Administration or in a related field Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $58k-74k yearly est. 3d ago
  • Community Lending Specialist (Hybrid - Laurel, MD )

    Atlantic Union Bank 4.3company rating

    Reston, VA job

    This role will play a pivotal role in engaging and connecting Atlantic Union Bank with the local community while driving mortgage and consumer lending to produce mortgage loans through community partnerships, and affordable housing initiatives. The Community Lending Specialist will build relationships, raise awareness, and contribute to the organization's commitment to our communities. Position Accountabilities Cultivate and maintain relationships with community organizations, local businesses, and government agencies. Plan and execute community events, workshops, and seminars to educate the public about mortgage options and financial literacy (eg. 1 st Time Homebuyer Seminars, Personal Budget sessions with Community Based Organizations and individuals, collaboration with local community centers). Attend or lead a minimum of 2-3 Diverse Realtor and/or affordable housing nonprofit events per month. Identify opportunities for collaboration and partnerships to support community development initiatives, working closely with Community Impact Team Coordinators, Consumer Lending Teammates, and Home Loan Division Teammates. Maintain documentation and organized records related to opportunities and referrals. Utilize several communication channels to share about Atlantic Union Bank initiatives. Serve as a liaison between Atlantic Union Bank and the community to address concerns and foster positive relationships. Consult with customers about their financial situation, financial and personal objectives and lending needs for purpose of helping them achieve their homeownership goals. Identify and pursue opportunities to expand the mortgage lending business within the community and surrounding areas. Develop strategic partnerships with community partners, faith-based and non-profit organizations, real estate agents, builders, and other industry professionals to generate leads and referrals through leadership and training for homeownership classes, credit counseling and understanding of the mortgage lending process Implement marketing strategies in partnership with diverse lines of businesses to promote mortgage products and services to target markets. Refer customers who seek financial services other than lending solutions to appropriate teammates. Keep abreast of trends and developments in local marketplace, as well as changing rules and regulations across the industry, and expand internal and external network to better serve clients and industry professionals. Analyze market trends and competitor activities to identify areas for growth and improvement. Prepare regular reports and updates on activities for internal stakeholders and agencies as needed. Organizational Relationship This position reports to: Head of Community Impact Position Qualifications Education & Experience Bachelor's degree in finance, business administration, or a related field Proven experience in mortgage lending, loan origination, sales and business development. Minimum of 2-4 years of experience in community outreach, nonprofit engagement, or a related role Experience in event planning and coordination. Knowledge & Skills Excellent interpersonal, public speaking and communication skills. Solid knowledge in the market Ability to build and maintain relationships with diverse stakeholders and community members. Strong understanding of mortgage industry regulations and guidelines. Experience in community outreach and engagement preferred Passion for community development and making a positive impact. Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $32k-44k yearly est. 3d ago
  • Generative AI Engineer

    Navy Federal Credit Union 4.7company rating

    Vienna, VA job

    The Cognitive and Generative-AI Engineering team, part of the Enterprise Data and Information Management (EDIM) department, is responsible for developing and implementing AI-driven solutions that enhance and scale AI adoption across Navy Federal Credit Union. This is a pivotal role in the AI Center for Enablement, leading the design and implementation of cutting-edge AI systems. This role leverages and adapts state-of-the-art large language models (LLMs) to solve complex business problems and identifies opportunities to build modular and reusable components. The incumbent will collaborate with ETS (Enterprise Technology Services) and Business partners including Enterprise Architecture, Enterprise AI Strategy, and the AI Working Group to build and drive solutions. They will provide delivery and ongoing support for NFCU's data science, advanced analytics, and augmented intelligence technologies, executing on the strategic vision and ensuring the successful implementation of AI initiatives across the organization. Successful candidates will exhibit excellent problem-solving skills, effective communication and analytical skills, as well as strong leadership qualities. Responsibilities As a key member of the AI Center for Enablement (C4E), provide platform, engineering, and enablement services to drive the adoption and utilization of Generative AI capabilities, fostering technological innovation and improving member experience through foundational AI capabilities. Develop AI standards and best practices and establish processes for curating and registering AI models into Model Garden, ensuring compliance with regulatory and security standards throughout the model lifecycle. Define, publish and socialize technology roadmaps for AI/ML enabled capabilities supporting business use cases and outcomes. Partner with senior EDIM, technology product, and engineering leaders to shape and contribute to the strategic goals and direction needed to continuously evolve NFCU's AI Center For Enablement capabilities. Lead and support enterprise developer productivity initiatives by leveraging AI-assisted coding assistants and creating chatbots for IT to drive efficiencies, navigating a complex environment with various tools and programming languages, and ensuring adoption and productivity gains across the organization. Design, develop and deploy AI Engineering solutions with a focus on enabling AI governance, incorporating automated ground truth validation processes, toxicity filters, and transparency measures. Curate, process and augment high-quality multimodal data while integrating RAG for robust model grounding and improved accuracy. Develop AI chatbots or agents by adapting task-oriented LLM models fine-tuned to meet NFCU-specific domains and evaluate model outcomes to ensure accuracy, reduce significant hallucinations, and assure compliance. Partner with business stakeholders to evaluate commercial AI solutions against custom-built options and deliver data-driven Build vs. Buy recommendations that balance technical capabilities, costs, reusability, and strategic business outcomes. Build and maintain strategic partnerships with technology vendors and professional services firms specializing in advanced analytics, generative AI, and natural language processing (NLP) to drive NFCU value outcomes. Build core engineering competencies in GPT algorithms, data ingestion for Large Language Models (LLMs), prompt engineering, and NLP/Chatbot interface construction. Qualifications Bachelor's degree in Computer Science, Data Science, Data Analytics, Engineering, Statistics, Mathematics or related technical field. Experience with building and configuring a foundational GenAI platform including Model Garden, LLM model curation, prompt engineering, and setting up operational Governance controls. Experience with creating and publishing AI Standards, Best Practices, Architecture is required. Proven track record of driving and coordinating use of GenAI Code Assistants (GitHub Copilot, etc.) to drive Developer Productivity initiatives across the organization with clear value metrics. Hands-on experience building production grade AI agents using industry leading platforms (Azure AI Foundry, etc.). Experience with data platforms (Databricks, etc.) and organizing, cataloging and chunking of unstructured data for scalable Generative-AI solutions and robust knowledge management. Hands-on experience leveraging advanced techniques including Retrieval Augmented Generation to drive model accuracy, minimize hallucinations, and ground the model in facts, specifically when building AI Chatbots. Experience with vector stores and graph databases for managing complex relationships to use in AI applications such as recommendation systems. Robust experience in Azure AI/Data solutions and a deep understanding of the evolving AI landscape, with proven track record in API integrations for accessing LLMs. Strong leadership capabilities with experience collaborating with cross functional teams and leading, and engaging teams. Working knowledge of Scaled Agile delivery approaches, Azure DevOps, and general CI/CD concepts. Strong communication and presentation skills to explain designs and solutions to business and technical stakeholders. Solid experience with Python and SQL required. Desired Qualifications Master's in Computer Science, Data Science, Data Analytics, Engineering, Statistics, Mathematics or related technical field. 7 years of experience in advanced AI/ML technologies. Experience working in an AI Center for Enablement. Experience with AI Governance and LLM Security methods. Experience with AIOps, Cost Scaling and model performance tuning. Knowledge of Navy Federal Credit Union instructions, standards, and procedures. Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $86k-115k yearly est. 3d ago
  • NetSuite Consulting Manager - Not for Profit

    Rsm Us LLP 4.4company rating

    McLean, VA job

    NetSuite Consulting Manager page is loaded## NetSuite Consulting Managerlocations: McLeantime type: Full timeposted on: Posted Todayjob requisition id: JR116870We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.## The NetSuite Consulting Manager is a key leadership role responsible for overseeing end-to-end NetSuite implementation projects, managing delivery teams, and ensuring client success through strategic oversight, solution design, and operational excellence. This role combines project leadership, team development, client relationship management, and technical solution design with a strong focus on quality and continuous improvement. The Consulting Manager also supports business development efforts and drives innovation across the practice.## ## **Key Responsibilities:**## ## **Project Leadership & Delivery*** ## Lead full-cycle NetSuite implementation projects, ensuring scope, schedule, and budget adherence.* ## Oversee project planning, resource allocation, and delivery execution across multiple engagements.* ## Manage project risks, issues, and dependencies proactively to ensure successful outcomes.* ## Serve as the primary escalation point for project teams and clients.* ## Drive project leadership initiatives, including SuiteBilling and ZoneBilling implementations.## ## **Solution Design & Technical Leadership*** ## Design and implement NetSuite solutions for accounting, revenue management, and complex billing processes.* ## Create high-level solution designs and resolve deployment challenges.* ## Analyze enterprise business processes and define future-state architectures.* ## Occasionally implement solutions hands-on while collaborating with senior consultants.## ## **Team Management & Development*** ## Supervise and mentor consultants, providing coaching and career development.* ## Foster a culture of collaboration, accountability, and continuous improvement.## ## **Client Relationship Management*** ## Build strong relationships with key stakeholders and act as a trusted advisor.* ## Ensure alignment with client business objectives and recommend best-fit NetSuite solutions.## ## **Business Development Support*** ## Partner with sales teams to scope opportunities, prepare proposals, and participate in presentations.* ## Support practice growth initiatives and develop new service offerings.## ## **Practice Operations & Continuous Improvement*** ## Monitor key metrics such as project profitability and client satisfaction.* ## Stay current on NetSuite product updates, SuiteApps, and industry trends.## ## **Required Qualifications:*** ## Bachelor's degree, preferably in Accounting or MIS.* ## 8+ years of ERP implementation experience (NetSuite preferred).* ## Strong understanding of accounting principles, revenue management, and billing processes.* ## Experience with SuiteBilling, ZoneBilling, and project leadership.* ## Excellent communication and stakeholder management skills.* ## NetSuite certifications or professional designations are a plus.## At RSM, we offer a competitive benefits and compensation package for all our people.We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients.Learn more about our total rewards at .All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law.Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership.RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************.RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate.RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please for additional information.At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.Compensation Range: $112,100 - $225,500Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance. #J-18808-Ljbffr
    $112.1k-225.5k yearly 1d ago
  • Investment Consultant- Virginia Beach, VA

    Charles Schwab 4.8company rating

    Virginia Beach, VA job

    Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As an Investment Consultant (IC) at Schwab, you have the opportunity to learn and grow within our Branch Network at the ground floor. The first foray into the path towards becoming a Financial Consultant (FC) at Schwab, the IC role provides the exposure and experience required to advance in this challenging space. You'll learn what it takes to build a book of business through proactive, outbound calls to existing Schwab clients, uncovering opportunities through needs-based analysis and positioning appropriate products and solutions. You'll observe our skilled FCs and learn how to deliver unparalleled value and service through collaboration and mentoring. If you are seeking the first step towards a rich and rewarding career in financial consulting, look no further than Schwab's Investment Consultant role. In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What you have We place a premium on high performance, quality service and the ability to execute the Schwab strategy. Essential skills include: Bachelor's degree or equivalent work-related experience A valid and active Series 7 license required A valid and active Series 66 (63/65) license required (may be obtained within a 120 day condition of employment) A valid and active Life and Health Insurance license is required (may be obtained within a 120 day condition of employment) Certified Financial Planner (CFP) certification is preferred Minimum of two years of experience in the financial services industry (required) Financial business development experience (highly preferred) Knowledge of brokerage/banking products and services Strong client relationship building experience Pursuant to SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the NMLS registry system and remain in good standing. You will be required to register and to submit to the required SAFE Act background check and registration process What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance
    $88k-160k yearly est. 1d ago
  • Project Coordinator II

    Navy Federal Credit Union 4.7company rating

    Vienna, VA job

    To organize, facilitate, and coordinate project initiatives from inception through implementation, under the direction, guidance, and mentorship of Project/Program Manager or management. Provide life cycle, day-to-day support to multiple projects and programs of medium to large scope and impact. Demonstrate working knowledge of the business unit's activities, processes, products or services. Monitor project/program to ensure adherence to respective methodology. Maintain effective relationships with internal business partners. Produce reports for management and make presentations on project/program progress. Perform moderately complex/varied tasks with moderate latitude. Responsibilities Serve on teams and task groups for projects/initiatives within the business unit &/or across the organization - Assist in leading Determine project requirements - Participates in Prepare project plans, proposals, schedules, budgets, communications and staffing requirements - Moderately complex/Varied Analyzes proposal to identify cross project and resource impacts - Participates in Assign responsibilities/tasks to project team members based on priority, staff availability, and resources Monitor and maintain project/program schedule, documentation, progress and change requests and provide weekly status updates Conduct project audits and review changes to project staffing, scheduling, or resources Run meetings that address a portion of a project Communicate audit results and provide recommendations to Project Manager and/or management Escalate project issues to Project Manager and/or management for resolution Identify and track cross project dependencies and impacts; communicate issues and provide solutions Organize and attend meetings and distribute minutes to project team members Collaborate with various levels of staff to accomplish tasks/assignments Identify and recommend process improvements to Project Manager, team, and/or management Perform other related duties as assigned Qualifications Familiarity with project/program management processes and methodologies Experience in working and participating in cross-functional, multi-dimensional teams and projects Exposure to principles, practices and activities related to process mapping Ability to handle multiple tasks simultaneously with a high degree of accuracy Ability to work independently and in a team environment Experience in working with diverse internal and external contacts Ability to compile, organize and present information clearly and concisely Advanced in the use of PCs and related software packages Effective research, analytical, and problem solving skills Effective skill exercising initiative and using good judgment to make sound decisions Advanced organizational, planning and time management skills Advanced verbal and written communication skills Effective skill interpreting, applying and explaining written and oral regulations, instructions, products and procedures in English Basic skill making presentations to groups of various sizes Desired Qualifications Working knowledge of Navy Federal products, services, programs, policies and procedures Bachelor's degree, training and/or previous job experience in a related field Executive level communication experience Time management Organization skills Asana experience Ability to work independently Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, VA 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $45k-57k yearly est. 4d ago
  • SQL DBA - DHS Federal Law Enforcement Training Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Fairfax, VA job

    ID 2025-1448 Remote No JOB TITLE: SQL Database Administrator (DBA) GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The SQL Database Administrator (DBA) will play a vital role in supporting database operations, performance, and reliability within FLETC's enterprise systems environment. Position Summary: The SQL Database Administrator will be responsible for the design, implementation, administration, and maintenance of Microsoft SQL Server databases supporting mission-critical applications and enterprise systems across FLETC. This position is ideal for an experienced database professional who excels at optimizing performance, ensuring data integrity, and supporting secure, scalable database solutions in compliance with DHS and FLETC standards. The DBA will collaborate with application developers, system administrators, and cybersecurity personnel to support a stable and resilient database environment for FLETC's IT systems. Responsibilities Design, install, configure, and maintain Microsoft SQL Server databases (2012 and newer) in development, test, and production environments. Monitor and optimize database performance, including indexing, query tuning, and storage management. Perform database backup, restore, and recovery operations to ensure high availability and data protection. Implement and maintain database security in accordance with DHS/FLETC policies and federal cybersecurity standards. Support database migration, patching, and version upgrades while minimizing downtime. Collaborate with application development teams to design database schemas, stored procedures, and queries that meet performance and business requirements. Troubleshoot and resolve database issues related to performance, replication, and connectivity. Maintain comprehensive documentation for database configurations, processes, and standard operating procedures. Support audits, compliance activities, and change management processes for database environments. Qualifications REQUIRED: Bachelor's degree in Computer Science, Information Systems, Systems Analysis, or a related field (advanced degree preferred), or equivalent professional experience. Minimum of five (5) years of hands-on experience designing, implementing, and administering databases in Microsoft SQL Server 2012 or newer. Proven experience with database performance tuning, backup/recovery strategies, and high availability configurations (e.g., Always On, clustering, replication). Strong knowledge of T-SQL, stored procedures, and query optimization. Experience implementing database security, user permissions, and access control in accordance with enterprise and federal standards. Ability to work effectively within a collaborative technical environment supporting a federal mission. Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience with SQL Server Integration Services (SSIS), Reporting Services (SSRS), or Analysis Services (SSAS). Familiarity with PowerShell scripting or automation tools for database management. Experience supporting databases in cloud or hybrid environments (e.g., Azure SQL). Knowledge of ITIL principles and experience in structured IT service delivery environments. Strong communication, documentation, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $80k-102k yearly est. 7d ago
  • Director of Deposit Services

    New Horizon Bank 4.1company rating

    Richmond, VA job

    At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better - for our clients and for each other. This isn't a place for red tape; it's a place for builders. From product design to client experience to operations, we're constantly pushing for sharper thinking and smarter solutions. Our team is made up of passionate individuals who share a relentless drive to enhance our services and deliver exceptional experiences. If you're energized by momentum, motivated by results, and excited to shape the future of banking, you'll feel right at home here. General Job Summary: The Director of Deposit Services is responsible for leading New Horizon Bank's deposit strategy and overseeing execution across the branch network. This role partners closely with the Chief Banking Officer to drive deposit growth, enhance customer experience, and ensure consistent, high-performance execution across all deposit products and channels. This leader will balance strategy and field execution, ensuring branches are accountable growth engines while maintaining strong operational discipline and regulatory compliance. Essential Duties and Responsibilities: Deposit Strategy & Growth Execution Partner with the Chief Banking Officer to develop and execute deposit growth strategies aligned with the Bank's balance sheet and profitability goals. Lead the rollout and execution of deposit campaigns, pricing initiatives, and growth programs across the branch network. Monitor deposit trends, competitive dynamics, and customer behaviors to inform strategy and tactical adjustments. Track and report deposit growth, campaign performance, and pipeline activity. Attend joint sales calls with branch manager and/or banking center staff. Attend networking events to represent NHB. Partner with branch team to actively host community events to drive-in additional opportunities to NHB. Branch Network Oversight Provide leadership and oversight to the Bank's branch network to ensure consistent execution of sales, service, and operational standards. Hold branch leaders accountable for deposit growth, customer experience, and performance metrics. Partner with branch leadership on staffing, training, and performance improvement initiatives. Serve as a cultural leader, reinforcing New Horizon Bank's values and expectations. Customer Experience & Relationship Management Champion a customer-first, relationship-driven approach to deposit growth. Work collaboratively with Treasury, Banking, Operations, and Marketing teams to deliver seamless customer experience across channels. Support branch execution of relationship expansion and referral initiatives. Oversee and reinforce deposit exception and profitability discipline. Reporting, Analytics & Performance Management Deliver regular reporting to senior leadership on deposit growth, branch performance, and campaign outcomes. Utilize data and analytics to identify opportunities, gaps, and best practices across the organization. Support development and distribution of sales and performance reporting for branch and banking teams. Risk Management & Compliance Ensure all deposit products, services, and branch activities comply with regulatory requirements and internal policies. Partner with Operations and Compliance teams to identify and mitigate operational or compliance risks. Reinforce strong controls while maintaining a high-quality customer experience. Leadership & Development Coach and develop branch leaders and deposit teams to improve performance and execution discipline. Support training initiatives related to deposit products, customer engagement, and sales effectiveness. Foster a culture of accountability, ownership, and continuous improvement. Required Knowledge, Skills, and Abilities: Proven track record of driving deposit growth through branch-based execution and campaigns. Strong understanding of deposit products, pricing, and relationship profitability. Demonstrated leadership experience managing managers and influencing cross-functional teams. Strong analytical, communication, and execution skills. Education and Experience: Bachelor's degree in business, finance, banking, or a related field. Minimum of 8-10 years of experience in banking with a strong focus on deposits, branch leadership, or retail/commercial banking.
    $101k-161k yearly est. 2d ago
  • Global Ventures Intern (Graduate Students) - Summer 2026

    Sands Capital Management 4.7company rating

    Sands Capital Management job in Arlington, VA

    About Sands Capital: We are an active, long-term investor in leading innovative businesses globally. Our approach combines analytical rigor and creative thinking to identify high-quality growth businesses that are creating the future. Through an integrated investment platform spanning venture capital, growth equity and public equity, we provide growth capital solutions to institutions and fund sponsors in more than 40 countries (detailed on our website ********************** About the Global Ventures Intern Role: The Global Ventures (“GV”) strategy at Sands Capital invests in early-stage startups (Seed through Series B) within dynamic, high-growth markets including artificial intelligence and cybersecurity. This internship position will support the GV investment team across all aspects of the venture investing process. Examples include thesis development, market research, identification of potential investment opportunities within our sector focus areas, and investment due diligence. This individual will be expected to be a self-starter with a deep interest in technology, startups, and venture capital. Our internship program serves to identify motivated and talented graduate-level students who will gain relevant skills and knowledge through the internship. The 2026 summer internship program will run from June 8 to August 14. Work Expectations: This role is expected to work from our Arlington, Virginia office (HQ) on a hybrid schedule at a minimum of four days per week in-office (specifically including Tuesdays and Wednesdays) or more as directed by your manager, depending on the role and team needs. Please know that the hybrid schedule is subject to change, as directed by our Executive Management Team, at any time. Position Responsibilities: Developing an understanding of GV's core focus areas (Cybersecurity and Artificial Intelligence) through industry resources including blogs, articles, podcasts, webinars, and industry reports. Sourcing potential investment opportunities that fall within the GV sector and stage focus. Providing diligence support to the GV Investment Team on active investment opportunities. This includes aspects such as reviewing pitch decks and other materials provided in the data room, attending calls with industry experts, conducting market sizing analysis, and reviewing financial models/projections. Developing an investment thesis during the internship on a topic/subject related to our industry focus areas. Performing other position responsibilities, as needed. Exhibiting behaviors consistent with Sands Capital's Mission, Values, and culture. Position Qualifications: Graduate-level students interested in private markets (MBA preferred). Demonstrated interest in venture capital and emerging technology trends. Strong communication skills. A genuine and demonstrable interest in business analysis and investment research. Proficiency in financial statement analysis. Superior verbal and written communication skills. Exceptional work ethic and ability to complete assignments on time with limited supervision. Be able to work collaboratively and effectively as part of a team, while also being able to work independently with a high degree of efficiency and accuracy. Self-starter and someone who operates well in a fast-moving, dynamic environment. Required Behavioral Characteristics: Identified below are Behavioral Characteristics that the firm holds in high regard and believes are critical for high performing individuals and teams at Sands Capital: Having impeccable integrity. Exhibiting superior client service skills (to include both internal and external clients). Exhibiting strong interpersonal skills. Demonstrating a strong work ethic in a fast-paced, professional environment. Operating with a high degree of initiative, self-discipline, and motivation. Being able to collaborate and work effectively as part of a team, while also being able to work independently with a high degree of efficiency and accuracy. Assuming the best of others; and Being motivated by a job well-done. Sands Capital's Values: Identified below are Values the firm holds in high regard and believes are critical for high-performing individuals and teams at Sands Capital: Integrity & Trust: Do what is right, not what is popular. Deliver on commitments. Client-Centered: Always act in the best interest of our clients. Commitment to Excellence: Strive to learn and improve. Implement best practices. Focus: Identify and concentrate on “what matters.” Long-Term Perspective: Appreciate that time allows sound decisions to demonstrate their worth. Avoid short-term thinking. Independent Thinking: Have the courage to develop and articulate your own convictions. Debate others openly and honestly. Teamwork: Collaborate to gather facts, develop perspective, build conviction, and support timely decision-making. Positive “Can-Do” Attitude: Demonstrate a willingness to tackle any task. Graciousness: Reflect kindness and courtesy at all times. Balance: Enjoy your work while balancing professional activities with interests beyond the firm. Meritocracy: Know that talent and achievement will drive your success at Sands Capital. How to Apply: To be considered, candidates must submit a resume that specifically outlines your qualifications for the position. If you wish to apply for this position, please do so via Sands Capital's Careers page at ********************************* Salary: Sands Capital offers competitive compensation. For this role, the hourly rate ranges from $50 - $60/hour and will be determined by the candidate's grade level as well as relevant experience, knowledge, skills, and abilities. Sands Capital may also offer generous benefits for interns who meet the relevant eligibility criteria as determined by Sands Capital's benefit plan documents. Sands Capital is proud to be an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and staff members. For our staff members, equal opportunity includes access to the benefits and privileges that the firm provides to staff members generally. We appreciate the value diversity brings to Sands Capital and are committed to creating an inclusive environment for all staff members. We evaluate and select qualified applicants without regard to race, color, national origin, age, religion, disability status, gender, sexual orientation, gender identity, genetic information, marital status, veteran status, or any other characteristics protected by applicable federal, state, or local laws. Discrimination of this kind is also strictly prohibited by a variety of federal, state, and local laws, including Title VII of the Civil Rights Act 1964, the Age Discrimination in Employment Act of 1967, and the Americans with Disabilities Act of 1990. Read more about equal employment opportunity on the EEOC's website, found here. We are committed to working with and providing reasonable accommodations to pregnant individuals, individuals with disabilities, and/or individuals needing accommodation for sincerely held religious beliefs. If you need a reasonable accommodation, please send an e-mail to ******************** and let us know the nature of your request and your contact information.
    $50-60 hourly Auto-Apply 3d ago
  • Employee Relations Specialist III

    Navy Federal Credit Union 4.7company rating

    Winchester, VA job

    To provide guidance to management and employees on performance concerns, conflict resolution, organizational changes, HR policies and procedures, employment/labor laws, EEO, and adverse employment actions to promote a fair and equitable work environment. Assess and address employee engagement, manager education, employee and manager counseling, performance improvement efforts, investigations, policy interpretation and resolution of employee grievances/charges. Responsibilities Evaluate employee inquiries and problems to determine best course of action; provide advice and guidance Lead thorough and timely workplace investigations and make recommendations on appropriate course of action including formal levels of disciplinary action (e.g., reprimand, suspension, reassignment/reduction or termination) to minimize legal risk Create chronological history of relevant issues; ensure the accuracy of the content and that the document is legally defensible/sound Resolve issues involving discipline, performance, employee concerns, attendance, personnel actions, and employment policies/procedures and laws (e.g., EEO, AAP, FMLA, ADEA, ADA) Apply knowledge of theories, principles, and practices of human resource management; research and evaluate employment practices and make recommendations Analyze exit survey, turnover and other employee data to produce metrics outlining the current state and provide recommendations to internal customers Maintain working knowledge of regulatory requirements and practices including changes and new legislation Research Navy Federal policies, procedures and past practices to ensure consistency in all adverse employment actions Review performance appraisals as needed; evaluate the content of the appraisal to ensure fairness, consistency, accuracy and legal compliance Confer and consult with Office of the General Counsel (OGC) and external law offices on litigation cases; provides detailed case analysis and documentation as needed Apply knowledge of federal, international and state employment laws to provide advice, guidance, and counseling to employees and management Represent Navy Federal in unemployment hearings and appeals, as necessary Assist in composing internal and external communications Lead and/or provides support for projects and initiatives within the business unit and/or across the organization Research, compile, review and analyze reports Participate in training and mentor initiatives with new Employee Relations team members Perform other duties as assigned Qualifications Significant knowledge in local, state and federal employment regulations Advanced knowledge of federal and state leave and disability laws related to benefits, HIPPA, FMLA, ADA and substance abuse Significant experience in managing multiple priorities independently and/or in a team environment to achieve goals Ability to maintain confidentiality and demonstrate integrity Advanced skill applying local, state and federal employment regulations Advanced research, analytical and problem solving skills Advanced verbal and written communication skills Advanced skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes Advanced skill presenting findings, conclusions, alternatives and information clearly and concisely Advanced organizational, planning, and time management skills Advanced skill working with diverse internal and external contacts Advanced skill building effective relationships through rapport, trust, diplomacy and tact Advanced skill navigating multiple screens and PC applications and adapting to new technologies Bachelor's Degree in Human Resources, Business Administration, or the equivalent combination of training, education, and experience Desired Qualifications Basic knowledge of Navy Federal Human Resources policies, procedures, and programs Basic knowledge of Navy Federal's functions, philosophy, operations and organizational objectives PHR/SHRM-CP or SPHR/SHRM-SCP Certification Hours: Monday - Friday, 8:00AM - 4:30PM Locations: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive, Pensacola, FL 32526 | 141 Security Drive, Winchester, VA 22602 | 9999 Willow Creek Road, San Diego, CA 92131 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $67k-85k yearly est. 5d ago
  • Member Associate

    Navy Federal Credit Union 4.7company rating

    Winchester, VA job

    To provide diverse administrative support to Navy Federal Investment Services (NFIS) phone operations, digital chat, and Financial Advisors (FAs). To provide information regarding Navy Federal Investment Services (NFIS) products and services to clients/potential clients, third parties (e.g., merchants, financial institutions, etc.) and employees through various media channels. To establish a positive member experience, optimal satisfaction, and retention; meet growth goals while ensuring compliance to federal, state and agency regulations, industry standards, and Navy Federal processes, procedures, and standards. Works under supervision. Responsibilities Respond promptly and appropriately to member telephone, digital chat, and all forms of communications inquiries (e.g., account status, address change requests, password resets, update member files, etc.) Assist in responding to client inquiries through various media channels; verify Customer Personal Identity (CPI) during client interaction Execute first call resolution through research and follow-up; may redirect calls to other NFIS staff, NF business units, and vendors Assist in establishing and maintaining client relationships; determine client needs, overcome objections and/or transfer to appropriate registered staff or designated area Independently and proactively make outbound calls to members, wholesalers, and back-office personnel to resolve rejected paperwork issues; schedule, confirm and track referrals and appointments Assess and determine appropriate resolution/response to challenging and/or sensitive situations using appropriate and tactful customer service communications Review client account(s) and activities, assess needs, apply targeted questions to research, respond to inquiries, create cross servicing opportunities, and increase product penetration Identify account irregularities, potential fraud and abuse, governed by Bank Secrecy Act (BSA)/Anti- Money Laundering (AML); document/inform management and/or other appropriate areas of potential security breach Assist with account set up and changes, prepare account portfolio reviews and financial plans, and ensure recordation and retention following NFIS and industry processes and procedures Prepare and review client paperwork and post appointment, ensure paperwork is accurate, complete, and current with industry and agency regulations Stay abreast of federal, industry and/or agency regulations, Navy Federal security updates, fraud alerts, NFIS compliance, policies and procedures, new products and services, system changes, and current marketing efforts Schedule, coordinate, and track expenditure, new business, and appointment results from various marketing initiatives Assist in training and onboarding n Qualifications Self-motivated, results driven, team player with strong ability to collaborate with others Experience in an administrative support capacity, preferably in customer service or financial services Familiarity with financial transactions/processing, lending practices, principles, and compliance/regulations Knowledge and use of multiple systems to reference/record account information and conversations regarding member interactions, needs, and account activities Familiarity with investment products, services, processes, requirements, and systems Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes Advanced customer service and relationship management skills Ability to remain calm and courteous under pressure while dealing with internal and external members/customers Effective skill building relationships with staff, management, vendors, and members through rapport, trust, diplomacy, and tact Ability to interpret and explain regulations, instructions, and procedures Effective skill exercising initiative and using good judgment to make sound decisions Effective organizational, planning and time management skills Effective research, analytical, and problem-solving skills Effective skill performing mathematical calculations and working accurately with numbers Effective skill in comprehending, analyzing, applying, and communicating complex written legal documents Effective skill maintaining accuracy with attention to detail and meeting deadlines Experience with managing multiple priorities independently and/or in a team environment to achieve goals Effective verbal and written communication skills Effective skill navigating multiple screens and PC applications and adapting to new technologies Effective word processing and spreadsheet software skills Desired Qualifications Bachelor's degree in Business Administration, Finance or Management or related discipline or related professional experience Working knowledge of Navy Federal/NFIS products and services Working knowledge of Navy Federal/NFIS's functions, philosophy, organization, programs, policies, and procedures FINRA Series 7, combination of NASAA Series 63/65or 66 registration and state Life & Health Insurance License Hours: Monday - Friday, 8:30AM - 5PM Hybrid Location: 820 Follin Lane, Vienna, VA 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526 | 9999 Willow Creek Road San Diego, CA 92131 | 141 Security Drive, Winchester, VA 22602 | 11270 Saint Johns Industrial Parkway South, Jacksonville, FL 32246 | 9001 Airport Freeway, Suite 925, North Richland Hills, TX 76180 | 4 Concourse Parkway, Suite 100, Sandy Springs, GA 30328 |295 Bendix Rd, Suite 250, Virginia Beach, VA 23452 | 25 Kaneohe Bay Drive Suite 220, Kailua, HI 96734 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $35k-63k yearly est. 5d ago
  • Program Manager - DHS Federal Law Enforcement Training Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Fairfax, VA job

    ID 2025-1436 Remote No JOB TITLE: Program Manager GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. The Federal Law Enforcement Training Centers (FLETC) is a component of the Department of Homeland Security (DHS) whose mission is to train and support the training of federal, state, local, and tribal law enforcement officers - as well as international partners - who uphold and enforce U.S. laws, treaties, and regulations at home and abroad. Headquartered in Glynco, Georgia, with additional training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC serves as a critical resource for law enforcement readiness across the nation. This program provides the full range of Information Technology (IT) Delivery and Operations Support Services (DOSS) required to sustain and advance FLETC's mission. These services support FLETC Headquarters, Training Delivery Points (TDPs), and Partner Organizations. The Program Manager will lead a large-scale, enterprise-level IT Support Services program of 50+ staff supporting the FLETC mission. The role requires hands-on technical and managerial expertise to oversee IT operations, infrastructure, cybersecurity, modernization, and service delivery across multiple geographically dispersed locations. The Program Manager will serve as the primary point of contact for government leadership, ensuring quality, innovation, and mission success through proactive communication and disciplined program management. Responsibilities RESPONSIBILITIES: Manage the scope and complexity of a large-scale, enterprise IT program supporting FLETC's nationwide operations. Lead and coordinate a highly technical, task order-driven environment, including: Cloud and On-Premises IT Infrastructure O&M Hardware and Software Management Network Engineering, Monitoring, and Management Systems Administration and Modernization Onsite and Remote IT Service Desk Operations Cybersecurity Operations and Training Serve as the primary government point of contact, providing technical supervision and strategic direction for all contractor personnel. Collaborate with the COR and government stakeholders to monitor contract performance and support evolving mission needs. Oversee cost, schedule, and performance across multiple task orders while ensuring delivery of high-quality, consistent service. Manage risk, performance metrics, and process improvements, providing leadership visibility into key operational areas. Foster a culture of innovation, identifying opportunities for modernization and efficiency across all service areas. Drive customer satisfaction through proactive communication, issue resolution, and accountability. Qualifications REQUIRED: Bachelor's degree in Engineering, Systems Management, Business Administration, or a related field. Minimum of 7 years of experience in IT program or project management. Ability to obtain and maintain a Public Trust security clearance. Proven experience managing programs in a task order environment. Demonstrated ability to manage performance-based service agreements and deliver results within budget and schedule constraints. Experience developing and managing project budgets, risk and opportunity plans, and strategic initiatives. Strong written and verbal communication skills, including experience preparing business cases and strategic plans. DESIRED: Project Management Professional (PMP) certification or equivalent. ITIL certification. Prior experience supporting federal law enforcement or DHS customers. Demonstrated success leading large, complex IT programs with dynamic scope and multiple service towers. Strong understanding of performance management, project control principles, and process improvement methodologies. Proven ability to implement organizational innovation and operational efficiency initiatives. CLEARANCE: All positions under this task order shall be considered at the High-Risk level, except for those that require access to classified national security information. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $63k-94k yearly est. 5d ago
  • Business Systems Analyst III

    Navy Federal Credit Union 4.7company rating

    Winchester, VA job

    Navy Federal Credit Union currently does not provide sponsorship for this role. Applicants must be authorized to work in the United States without the need for current or future sponsorship. Navy Federal is seeking a highly skilled and experienced Business System Analyst III / Product/ Experience Owner to join our dynamic team. In this role, you will operate as a key partner within or supporting the Agile Release Train (ART), contributing directly to product strategy, roadmap execution, and continuous delivery of value for our Commercial Lending technology platforms. You will work closely with Product Owners, Release Train Engineers, business stakeholders, and technical teams to ensure business needs are clearly understood, documented, prioritized, and translated into business and technical user stories/use cases. This role blends systems expertise with product-oriented thinking, advancing platform capabilities, and driving outcomes that enhance our commercial lending and business membership experience. You will play a crucial role in translating business objectives into actionable technical solutions, ensuring that our systems effectively support and elevate our business operations. Responsibilities Support product vision and longterm roadmap development by identifying business needs, capability gaps, and enhancement opportunities. Partner with business product managers and technical resources to refine features, maintain a healthy backlog, and ensure alignment with ART and organizational priorities. Use elicitation and storytelling techniques to understand desired functional requirements from business leaders. Develop and/or identify use-cases (user-stories) to support technical work aligned to desired business outcomes. Analyze, define and document technical design for data, workflow, logical processes, hardware and operating systems environment, interface with other systems, internal and external controls and output. Conduct and/or facilitate user acceptance testing to include developing and executing test cases, communication with project teams, validating and documenting results. Execute a wide range of analysis [e.g. gap, root cause, cost savings, time savings (efficiency gains)] and others essential to support business and technical objectives. Collaborate with internal teams to plan, coordinate and execute product changes, updates and releases within time and resource constraints. Develop artifacts and/or deliverables to help facilitate common understanding of technically complex subjects. Develop high-level epics and/or features to identify key objectives aligned with desired business outcomes. Lead the development and refinement of features into product backlog items within Azure Dev Ops. Collaborate with project leaders to schedule and lead assigned tasks to support project progress. Communicate regularly with leaders on professional responsibilities, tasks, blockers, and risks. Provide formal/informal training maximizing opportunities for technical skill set development. Research emerging technologies and recommend solutions that align with business goals. Proactively identify gaps and corresponding solutions within team processes. Produce artifacts and/or deliverables as required to support project progress. Identify key metrics or data to support business and/or technical objectives. Demonstrate critical thinking and problem-solving abilities. Perform other duties as assigned. Qualifications Highly experienced as a Product /Experience Owner, operating within or supporting an Agile Release Train (ART). Highly experienced as a systems or business analysts' role, preferably within a financial institution. Experience in Azure Dev Ops (ADO) or similar platforms for documenting and communicating project responsibilities, assigning tasks, and managing backlogs. Experience in developing dashboards, queries and additional platform functionality to optimize workflow and reporting on platforms such as Jira, ADO or Power BI. Strong understanding of commercial lending processes (origination, servicing, compliance) at a financial institution. Experience in participating and/or leading agile ceremonies and additional project meetings to drive progress. Bachelor's Degree in a related field, or the equivalent combination of training, education and experience. Experience in Independently leading large projects/initiatives with minimal leadership oversight. Experience with Agile methodologies (Scrum, SAFe) and project management tools. Experience in leading, guiding and coaching professional staff. Experience with M365 environment and associated products. Hours: Monday - Friday, 8:00AM - 4:30PM EST Location: 820 Follin Lane, Vienna, VA 22180 | 5510 Heritage Oaks Drive Pensacola, FL 32526 | 141 Security Drive Winchester, VA 22602 | 9999 Willow Creek Road San Diego, CA 92131 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $79k-104k yearly est. 3d ago
  • Enterprise Experience Business Line Strategy Specialist (HYBRID - Richmond, VA)

    Atlantic Union Bank 4.3company rating

    Glen Allen, VA job

    As a member of Atlantic Union Bank's Customer Experience group, you will help assigned business lines to create and execute on Customer Experience strategies and "best in class" tactics to deliver on the banks brand promise of "making banking easier" for the customer. This challenging and highly visible position plays a critical role in the overall and continued success of the organization. Reporting to the Director of Business Line Experience, the Business Line Specialist will serve as a key partner to assigned business line leaders including dotted-line reporting structure to the lines of business. The Business Line Specialist will serve as a key liaison between business lines and all aspects of Customer Experience including Research (Voice of Customer), CX Governance & Design, Business Line Managers, and The Office of the President. Position Accountabilities Develop Customer Experience strategies and tactics to be executed with and by the assigned business line(s) with the goal of providing best in class teammate and customer experiences. Build and continue to foster effective relationships with assigned line of business and partners. Provide critical insights from the Voice of Customer on a day-to-day basis, via Insights & Actions (I&A), and through various reporting tools. Assist in development and delivery of various reporting tools such as Insights and Actions Assist in prioritizing improvements within line of business products or services to realize maximum return on customer experience improvements. Create data driven methods of resolution when gaps are identified. Assist in policy and procedure building. Actively partner with members of the Customer Experience team to relay insights from the front line teammates and assigned business line(s) Remain informed on Customer Experience strategies and best practices both in and out of Financial Services Remain informed of relevant business practices, programs or software within the industry as it relates to assigned line of business. Represent Customer Experience when assigned within projects and business line initiatives as a result of BTO appointment. Support assigned business line in recognizing risk as it pertains to customer experience initiatives. Educate and inform stakeholders on outcomes of mapping sessions and mapping discoveries. Routinely monitor research results to identify strengths and opportunities. Assist assigned line of business in unbiased, strategic problem resolution. Deliver the highest level of internal Customer Experience to assigned business lines which is defined by thoughtful, frictionless, automated, minimal manual experiences. Assist with the implementation of communication strategies and deliverables to keep partners informed. Develop and lead mapping sessions to drive improvement of customer experiences within assigned line of business. Spend time providing on-the-ground support, serving as the face of Customer Experience within the assigned business line(s). Represent Customer Experience in certain operational, risk, and compliance responsibilities for the overall line of business. Special projects as needed and assigned. Organizational Relationship This position reports to the Director of Business Line Experience. Position Qualifications Education & Experience Bachelor's Degree Minimum of 3 years customer service experience required; 5+ years preferred Minimum of 5 years banking experience required; 6+ years preferred Knowledge & Skills Exceptional customer experience focus and a passion for serving others. Ability to work effectively in a fast-paced environment Ability to quickly identify and understand business concepts High degree of emotional intelligence Mindset around continuous improvement to enhance customer experiences Highly self-motivated Excellent sense of respect of culture with an understanding of how to effect change Proven abilities in creative problem solving, negotiation and collaborative resolutions across all levels of management. Demonstrated knowledge of Customer Experience strategy, systems, and best practices Strong understanding of bank products, services, policies and customer utilized systems. Excellent verbal and written communication skills and comfort with difficult situations and complex personalities. Ability to research best practices and innovation in the evolving field of customer experience. Ability to influence behavior without a position of authority Ability to influence senior-level leadership High attention to detail and excellent organizational skills. Exceptional ability to multi-task Strong workshop/training and presentation skills Willingness to travel as needed Passion and alignment to Atlantic Union Bank's mission, vision, and values Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $75k-136k yearly est. 3d ago
  • Part Time Teller (30 Hours) University Branch (Harrisonburg, VA)

    Atlantic Union Bank 4.3company rating

    Harrisonburg, VA job

    This position is responsible for providing a best-in-class customer experience while processing transactions, servicing existing and potential customers, and contributing to branch sales goals. This role is eligible for most of our benefit offerings, including paid time off, paid holidays and health/dental/vision coverage! *** This role will have varying shifts during our regular operating hours of Monday- Friday 8:30 am to 5 pm and Saturdays between 8:30-12pm.*** Position Accountabilities Provide excellent customer experience Perform basic customer and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels Other duties as assigned Organizational Relationship This position is supervised by the assigned leader of the branch. Position Qualifications Education & Experience High school diploma or equivalent required Previous cash handling experience preferred Previous customer service experience required Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit-sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $28k-35k yearly est. 3d ago
  • Business Development Officer (Student Loans)

    Navy Federal Credit Union 4.7company rating

    Vienna, VA job

    To establish a local market presence within key markets through involvement/participation in community and networking activities. To enhance organizational brand awareness and develop new business. Develop and service relationships with key partners, to drive loan growth. Act as a liaison between NFCU business unit, Branches, and Key Partners. Improve communication and flow throughout the lending experience between key partners and members; provide solution or assist where needed to maximize efficiency and service. Follow up with business unit/Key Partners/members to respond to inquiries and questions. Work closely with Navy Federal's business unit team to establish/formulate lead generation and nurturing strategies. Coordinate in-person and virtual events to reach key audiences and partners, such as industry conferences, webinars/seminars and supporting Navy Federal branch employees for business unit related inquiries or questions. Responsibilities Identify, develop and maintain a quality network of business relationships that serve as a recurring source of referrals for new lending opportunities Implement and manage an effective referral network and call program; conduct in-office visits, make sales presentations to promote lending portfolio products and services Identify business opportunities based on knowledge of client markets, products and services Call on existing or prospective clients within the framework of a business development program including identification of prospects, suitable method of contact and determination of their lending needs and appropriate products/services Achieve specific business development goals; document activities and prepare reports as needed Work with management to plan business development opportunities Establish and develop long term partnership relationships with key industry partners, and internal Navy Federal collaboration with business unit and key stakeholders Engage in marketing and outreach events aimed at fostering relationships with Key Partners; to promote brand awareness and to develop new business opportunities within the industry Sponsor, attend, and/or actively participate in national, regional and local events (in-person or virtual as appropriate), such as meetings, committees, industry conferences/expositions to further develop business contacts, expand referral network, attract new business, retain and nurture existing business Individually or jointly lead or participate in relevant in-person and virtual events such as Webinars/ Seminars, key audience and partner events, and other member educational opportunities within assigned markets Provide educational training opportunities and support to internal partners and external vendors as appropriate Involved in driving continuous process improvement to enhance experience quality for all related parties; maintain high operational efficiency, including quality of leads Perform other duties as assigned Qualifications Significant outside sales or business development experience - 3-5 years minimum desired, Education/Student Lending experience preferred Experience in building long term networking relationships, preferably in fostering applicable lending business Familiarity with applicable lending products, services, programs, policies and procedures Expert organizational, planning and time management skills Expert verbal and written communication skills Effective word processing, spreadsheet and presentation software skills Working knowledge of applicable federal and state laws, rules and regulations for applicable industry Effective relationship cultivation and consulting skills Experience in managing multiple priorities independently and/or in a team environment to achieve goals Advanced knowledge of Navy Federal's functions, philosophy, operations and organizational objectives Prior applicable experience Thorough understanding and knowledge of the local applicable industry and network Advanced knowledge of lending products, services, programs, policies and procedures Advanced skill identifying appropriate referral sources Advanced skill in developing and maintaining business relationships Expert skill in developing and presenting sales presentations Expert skill building effective relationships through rapport, trust, diplomacy and tact Expert skill exercising initiative and using good judgment to make sound decisions Expert skill in producing desired results and achieving goals and objectives Bachelor's degree in Finance, Economics, Business Administration, or related field, or the equivalent combination of education, training and experience Hours: Monday - Friday, 8:00AM - 4:30PM Location: 820 Follin Lane, Vienna, Virginia 22180 About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
    $74k-98k yearly est. 3d ago
  • IT Service Desk Ticketing System Administrator - DHS Federal Law EnforcementTraining Center (FLETC)

    ITC Federal, Inc. 4.7company rating

    Fairfax, VA job

    IT Service Desk Ticketing System Administrator - DHS Federal Law Enforcement Training Center (FLETC) ID 2025-1450 Remote No JOB TITLE: IT Service Desk Ticketing System Administrator GOVERNMENT AGENCY: Department of Homeland Security (DHS), Federal Law Enforcement Training Center (FLETC) POSITION INFORMATION: Full-Time Position LOCATION: FLETC Headquarters - Glynco, GA; or other FLETC Training Delivery Points (TDPs) in Artesia, NM; Charleston, SC; or Cheltenham, MD (including the Washington, DC Office). Some services may be performed remotely. The place of performance will be dependent on the awarded proposal. POSITION TIMING: Contingent on Contract Award ITC Federal, LLC, (ITC) is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC's mission is to apply earned expertise in DevSecOps, Cloud Computing, Federal Financial Systems, App Dev, and Cyber Security to assist our clients in achieving their mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment. Program Overview: The Federal Law Enforcement Training Centers (FLETC), part of the Department of Homeland Security (DHS), is responsible for training and supporting the training of federal, state, local, and tribal law enforcement officers-as well as international partners-who enforce laws, treaties, and regulations in the United States and abroad. Headquartered in Glynco, Georgia, with training delivery points in Artesia, New Mexico; Charleston, South Carolina; and Cheltenham, Maryland, FLETC's mission depends on secure, stable, and modern IT infrastructure. This program delivers comprehensive Information Technology (IT) Delivery and Operations Support Services (DOSS) that ensure reliable and efficient IT performance across all FLETC locations. The IT Service Desk Ticketing System Administrator will play a key role in maintaining, enhancing, and supporting the Service Management and ticketing platforms that enable FLETC's enterprise IT operations. The IT Service Desk Ticketing System Administrator is responsible for the administration, configuration, and optimization of the FLETC IT Service Desk environment, ensuring effective service delivery and incident management across the organization. This position is ideal for an experienced IT professional with deep expertise in Ivanti Service Manager and related Ivanti modules, as well as a strong background in database design, system integration, and IT service management processes. The administrator will work closely with IT leadership, support teams, and system owners to design efficient workflows, maintain data integrity, and implement enhancements that align with DHS and FLETC operational goals. Responsibilities RESPONSIBILITIES: Administer, configure, and maintain the Ivanti Service Manager platform and related systems, including Ivanti Voice Server, Asset Manager, and Change Manager. Design, develop, and maintain database schemas and data structures that support clear referential integrity and optimized performance. Configure and customize Service Desk modules to support incident, problem, change, and asset management processes. Implement workflows, automation, and reporting capabilities to enhance service delivery and user experience. Manage system integrations with other enterprise tools, directories, and databases to ensure seamless interoperability. Monitor system performance, troubleshoot issues, and ensure high availability and reliability of the ticketing environment. Maintain comprehensive documentation for system configuration, procedures, and data models. Collaborate with IT leadership to align Service Desk processes with ITIL and DHS/FLETC standards. Support user training, permissions management, and service catalog administration within the Ivanti environment. Qualifications REQUIRED: Extensive hands-on experience designing and administering Ivanti Service Manager, Ivanti Voice Server, Ivanti Asset Manager, and Ivanti Change Manager. Proven experience designing and maintaining database schemas and structures with strong referential integrity. Deep understanding of IT Service Management (ITSM) principles, including incident, problem, change, and asset management. Strong analytical and troubleshooting skills with attention to detail and accuracy. Ability to collaborate effectively with cross-functional IT teams and communicate complex concepts clearly. Ability to obtain and maintain a Public Trust security clearance. DESIRED: Experience developing automation scripts or integrations using Ivanti APIs, PowerShell, or related technologies. Familiarity with Microsoft SQL Server or other relational database management systems. ITIL certification or demonstrated experience applying ITIL-based processes. Experience supporting enterprise-level Service Desk systems within federal or large-scale environments. Excellent documentation, communication, and customer service skills. WORK ENVIRONMENT AND PHYSICAL DEMANDS: Candidate must be able to function in general office environment. ITC Federal is an equal opportunity employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.
    $67k-83k yearly est. 7d ago

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