Patient Care Coordinator
Department: Patient Support Center/Call Center
Reports To: Sr. Director Operations
FLSA Non-Exempt
Primary Function:
The incumbent is responsible for executing program requirements, managing daily workflow, providing accurate and complete data input, managing pre-certifications, and providing high levels of customer service.
Our core Patient Support Center hours are 8:00am to 11:00pm EST, Monday through Friday, and 8:00am to 8:00pm EST, Saturday and Sunday.
Job Scope and Major Responsibilities:
Complete prescription intake process including verification of insurance coverage
Assist physician's offices through the prior authorization and appeals process
Research financial assistance options for patients through copay cards, foundations, and assistance programs
Coordinate prescription processing and delivery with dispensing pharmacies
Manage and triage high volume of customer service phone calls while managing day to day operations
Build relationships with physicians, manufacturer sales representatives, pharmacies, patients, and other team members to optimize workflow and achieve program goals
Ensure proper documentation of process flow from prescription initiation through completion
Provide timely updates to physicians, pharmacies, and manufacturers regarding prescription status
Interface with IT department to improve system functionality and workflow
Attend team meetings to support ongoing program development
Other responsibilities as assigned
Success in this position is defined by high levels of customer service and timely processing of prescriptions through all phases
Compliance with the provisions of the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations, as amended (“HIPAA”)
Performance Criteria:
Performance in this role is measured by accurate and timely routing of referrals and reporting as well as high levels of customer service.
Required Qualifications:
Minimum of 2 years pharmacy experience preferred
Previous work experience in a call center environment or customer service role preferred
General knowledge of pharmacy laws, practices and procedures
Knowledge of common medical terms/abbreviations and pharmacy calculations
Understanding of insurance and third-party billing systems
Skill to prioritize and work in a fast-paced environment
Exemplary communication, organization, and time management skills
Capability of working independently and as a member of a team
Ability to preserve confidentiality of protected health information (PHI)
Proficient in MS Word, Excel and Outlook
Possess and maintain professional demeanor and courteous attitude
Asembia is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, gender identity and expression, citizenship, genetic disposition, disability or veteran's status or any other classification protected by State/Federal laws
.
$22k-35k yearly est. Auto-Apply 19d ago
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Patient Representative
ENT and Allergy Associates LLP 4.5
Lake Success, NY jobs
ENT and Allergy Associates, LLP and Hümi is seeking a self-motivated, people-friendly Full Time Medical Receptionist for our Lake Success office location.
Hourly: $21/hr
Scheduling patient appointments
Assisting incoming patients
Verifying insurance coverage
Entering patient demographics into the computer
Pulling and filing medical charts
Assisting the office manager and physicians as needed. Most importantly, you will be the face of our practice for the many patients who need our help
Job Requirements
Must be able to work in a fast-paced environment
NextGen a plus.
Must be able to work independently as well as part of a team
Experience in the medical field and knowledge of medical insurance a plus
Bilingual Spanish a plus
Required schedule - rotates weekly as follows
Monday: 8:30am-5:00pm
Tuesday: 11:00am-7:30pm
Wednesday: 8:30am-5:00pm
Thursday: 8:30am-5:00pm
Friday: 8:00am-4:30pm
Saturday's (1-2 per month) - 8:00am - 12:30pm
*Please note: schedule subject to change based on physician schedules.
We offer a competitive salary with a comprehensive benefits package including
Medical/Dental/Vision insurance, Company paid long term disability, Flexible spending account, Company paid life insurance, Voluntary life insurance, 401k, Pet insurance.
The ENT & Allergy Associates Network:
ENT & Allergy Associates (ENTA) is the largest ENT, Allergy, and Audiology practice in the country, with over 475 clinicians who practice in over 80 clinical locations throughout New York, New Jersey, Pennsylvania, and Texas. Each ENTA clinical office is comprised of world-class physicians who are specialists and sub-specialists in their respective fields, providing the highest level of expertise and care. With a wide range of services including Adult and Pediatric ENT and Allergy, Voice and Swallowing, Advanced Sinus and Skull Base Surgery, Facial Plastics and Reconstructive Surgery, Treatment of Disorders of the Inner Ear and Dizziness, Asthma-related services, Diagnostic Audiology, Hearing Aid Dispensing, Sleep and CT Services, ENTA Is able to meet the needs of patients of all ages. ENTA is also affiliated with some of the most prestigious medical institutions in the world. Each year ENTA physicians are voted ‘Top Doctor' by Castle Connolly, a true testament to the exceptional care and service they provide to their patients.
HÜMI:
Backed by over 25 years of experience, Hümi (formerly Quality Medical Management Services USA, LLC, or QMMS USA) specializes in healthcare management and consultancy across practice operations and management, technology, revenue cycle, compliance, HR management, and business applications. With a seasoned team and a commitment to excellence, Hümi delivers cutting-edge healthcare business management solutions. By implementing best practices at every step, Hümi ensures measurable success for its clients. At its core, Hümi represents the human side of healthcare, where operational excellence meets a people-first philosophy.
ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
ENT and Allergy Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$21 hourly Auto-Apply 5d ago
Patient Care Coordinator/ Engager
Lucid Hearing 3.8
Albany, GA jobs
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Albany, GA
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 22h ago
Patient Access Representative
Jag Physical Therapy 4.2
Jersey City, NJ jobs
As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.
Who We Are:
JAG Physical Therapy's care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers.
What You'll Love About Us:
Competitive pay
Support for ongoing education and training
Opportunities for advanced growth including team leader, regional manager, and director
Provided uniforms
Health, Dental, & Vision Benefits
HSA Options including dependent care, medical, and commuter benefits
$10,000.00 Term Life Insurance benefit at NO cost to employees
up to 3 weeks PTO
401(k) with company match
Yearly review for growth opportunities
Tuition discounts for employees and their families
TicketsAtWork and LifeMart company perks
Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie
What You'll Need:
High school diploma or equivalent.
Completion of a medical assistant certificate program preferred.
1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
Excellent organizational and time management skills
Strong interpersonal communication skills
Ability to work independently or as part of a team
Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.
What You'll Do:
Greeting patients and other visitors in the medical office.
Answer patient questions and provide assistance and directions when necessary.
Field all phone calls that arrive using our general office number.
Utilize medical office software to schedule new and follow-up appointments for patients.
Register new patients and update necessary records.
Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
Daily collection of patient financial responsibility
Maintain confidentiality of all patient records.
Completing and tracking insurance verifications, authorizations, and referrals.
Knowledge of Workers' Compensation and Auto claim submissions.
Perform other diverse duties as requested or required.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you'll love about us section is based on full time employment with the company and is not guaranteed based on employment type.
$33k-41k yearly est. Auto-Apply 60d+ ago
Patient Access Representative
Jag Physical Therapy 4.2
Chatham, NJ jobs
Patient Access Representative
As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.
Who We Are:
JAG Physical Therapy's care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers.
What You'll Love About Us:
Competitive pay
Support for ongoing education and training
Opportunities for advanced growth including team leader, regional manager, and director
Provided uniforms
Health, Dental, & Vision Benefits
HSA Options including dependent care, medical, and commuter benefits
$10,000.00 Term Life Insurance benefit at NO cost to employees
up to 3 weeks PTO
401(k) with company match
Yearly review for growth opportunities
Tuition discounts for employees and their families
TicketsAtWork and LifeMart company perks
Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie
What You'll Need:
High school diploma or equivalent.
Completion of a medical assistant certificate program preferred.
1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
Excellent organizational and time management skills
Strong interpersonal communication skills
Ability to work independently or as part of a team
Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.
What You'll Do:
Greeting patients and other visitors in the medical office.
Answer patient questions and provide assistance and directions when necessary.
Field all phone calls that arrive using our general office number.
Utilize medical office software to schedule new and follow-up appointments for patients.
Register new patients and update necessary records.
Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
Daily collection of patient financial responsibility
Maintain confidentiality of all patient records.
Completing and tracking insurance verifications, authorizations, and referrals.
Knowledge of Workers' Compensation and Auto claim submissions.
Perform other diverse duties as requested or required.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you'll love about us section is based on full time employment with the company and is not guaranteed based on employment type.
$33k-41k yearly est. Auto-Apply 60d+ ago
Patient Access Coordinator (NIGHTS AND WEEKENDS)
Affinity Health Partners 4.7
Plymouth, NC jobs
Temporary Description
Job Title: Patient Access Coordinator Department: Registration
Reports to: Sasha Hammond Shift: Flexible
About Washington Regional Medical Center:
Washington Regional Medical Center (WRMC) in Plymouth, North Carolina, is a 25-bed critical access hospital that provides programs and services to 157,000 people in 7 counties. The facility offers inpatient, swing-bed rehabilitative, and outpatient services, including primary care, a specialty care clinic, and a dedicated outpatient area with women's health services. A 4-bed emergency department serves approximately 650 patients per month, and team members at the facility have access to a telemedicine link with the Brody School of Medicine at East Carolina University.
Job Summary:
The Patient Access Coordinator is the first point of contact for all patients, creating their first impression of the organization's services. Patient Access Coordinators are responsible for guiding patients through the admissions process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions.
Duties/Responsibilities:
Checking patients in and out when they arrive for medical services.
Documenting insurance information, personal information, payment methods, and other important patient information
Updating patient files and appointment information accurately
Communicating information and essential details to other medical care staff
Processing co-payments from patients
Responsible for keeping the reception and patient waiting areas clean and organized.
Requirements
Required Skills/Abilities:
Excellent verbal and written communication skills.
Strong customer service skills for dealing with patients
Strong organizational skills to keep patient information confidential and organized
Ability to juggle and prioritize multiple responsibilities and handle interruptions
Understanding of the importance of confidentiality
Compassion to help patients and caregivers in difficult situations
Experience with electronic health records (EHRs)
Knowledge of insurance benefits
2+ years of experience working as a patient access representative
Ability to function well in a high-paced and occasionally high-stress environment.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
Patient access representatives need to have a high school diploma or equivalent. Computer and typing skills and knowledge of the healthcare industry are helpful.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
Salary Description $17 - $20/hour
$17-20 hourly 60d+ ago
Patient Access Representative
Jag Physical Therapy 4.2
Wayne, NJ jobs
As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.
Who We Are:
JAG Physical Therapy's care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers.
What You'll Love About Us:
Competitive pay
Support for ongoing education and training
Opportunities for advanced growth including team leader, regional manager, and director
Provided uniforms
Health, Dental, & Vision Benefits
HSA Options including dependent care, medical, and commuter benefits
$10,000.00 Term Life Insurance benefit at NO cost to employees
up to 3 weeks PTO
401(k) with company match
Yearly review for growth opportunities
Tuition discounts for employees and their families
TicketsAtWork and LifeMart company perks
Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie
What You'll Need:
High school diploma or equivalent.
Completion of a medical assistant certificate program preferred.
1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
Excellent organizational and time management skills
Strong interpersonal communication skills
Ability to work independently or as part of a team
Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.
What You'll Do:
Greeting patients and other visitors in the medical office.
Answer patient questions and provide assistance and directions when necessary.
Field all phone calls that arrive using our general office number.
Utilize medical office software to schedule new and follow-up appointments for patients.
Register new patients and update necessary records.
Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
Daily collection of patient financial responsibility
Maintain confidentiality of all patient records.
Completing and tracking insurance verifications, authorizations, and referrals.
Knowledge of Workers' Compensation and Auto claim submissions.
Perform other diverse duties as requested or required.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you'll love about us section is based on full time employment with the company and is not guaranteed based on employment type.
$33k-41k yearly est. Auto-Apply 60d+ ago
Patient Access Representative
Jag Physical Therapy 4.2
New York, NY jobs
Patient Access Representative
As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.
Who We Are:
JAG Physical Therapy's care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers.
What You'll Love About Us:
Competitive pay
Support for ongoing education and training
Opportunities for advanced growth including team leader, regional manager, and director
Provided uniforms
Health, Dental, & Vision Benefits
HSA Options including dependent care, medical, and commuter benefits
$10,000.00 Term Life Insurance benefit at NO cost to employees
up to 3 weeks PTO
401(k) with company match
Yearly review for growth opportunities
Tuition discounts for employees and their families
TicketsAtWork and LifeMart company perks
Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie
What You'll Need:
High school diploma or equivalent.
Completion of a medical assistant certificate program preferred.
1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
Excellent organizational and time management skills
Strong interpersonal communication skills
Ability to work independently or as part of a team
Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.
What You'll Do:
Greeting patients and other visitors in the medical office.
Answer patient questions and provide assistance and directions when necessary.
Field all phone calls that arrive using our general office number.
Utilize medical office software to schedule new and follow-up appointments for patients.
Register new patients and update necessary records.
Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
Daily collection of patient financial responsibility
Maintain confidentiality of all patient records.
Completing and tracking insurance verifications, authorizations, and referrals.
Knowledge of Workers' Compensation and Auto claim submissions.
Perform other diverse duties as requested or required.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you'll love about us section is based on full time employment with the company and is not guaranteed based on employment type.
$32k-39k yearly est. Auto-Apply 60d+ ago
Patient Access Representative
Jag Physical Therapy 4.2
New York jobs
As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.
Who We Are:
JAG Physical Therapy's care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers.
What You'll Love About Us:
Competitive pay
Support for ongoing education and training
Opportunities for advanced growth including team leader, regional manager, and director
Provided uniforms
Health, Dental, & Vision Benefits
HSA Options including dependent care, medical, and commuter benefits
$10,000.00 Term Life Insurance benefit at NO cost to employees
up to 3 weeks PTO
401(k) with company match
Yearly review for growth opportunities
Tuition discounts for employees and their families
TicketsAtWork and LifeMart company perks
Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie
What You'll Need:
High school diploma or equivalent.
Completion of a medical assistant certificate program preferred.
1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
Excellent organizational and time management skills
Strong interpersonal communication skills
Ability to work independently or as part of a team
Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.
What You'll Do:
Greeting patients and other visitors in the medical office.
Answer patient questions and provide assistance and directions when necessary.
Field all phone calls that arrive using our general office number.
Utilize medical office software to schedule new and follow-up appointments for patients.
Register new patients and update necessary records.
Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
Daily collection of patient financial responsibility
Maintain confidentiality of all patient records.
Completing and tracking insurance verifications, authorizations, and referrals.
Knowledge of Workers' Compensation and Auto claim submissions.
Perform other diverse duties as requested or required.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you'll love about us section is based on full time employment with the company and is not guaranteed based on employment type.
$32k-39k yearly est. Auto-Apply 60d+ ago
Patient Access Representative
Jag Physical Therapy 4.2
Bohemia, NY jobs
Patient Access Representative
As a Patient Access Representative, you play a critical role in ensuring the seamless operation of the healthcare environment, the delivery of quality patient care, and world-class customer service. Your responsibilities encompass greeting and assisting patients, managing appointments, maintaining accurate records, and providing essential administrative support. Additionally, you are responsible for obtaining authorizations and facilitating insurance-related processes to support the delivery of healthcare services.
Who We Are:
JAG Physical Therapy's care-first model of rehabilitation may be the change you are looking for! JAG Physical Therapy, a comprehensive outpatient, orthopedic physical therapy company with 100 facilities throughout Pennsylvania, New Jersey, and New York, is seeking compassionate and motivated individuals to join our winning team! JAG has been honored by the area's top publications as the best in the business based on growth and outcomes and is considered the Gold Standard for physical therapy care by the Metro area's largest healthcare systems and insurance providers.
What You'll Love About Us:
Competitive pay
Support for ongoing education and training
Opportunities for advanced growth including team leader, regional manager, and director
Provided uniforms
Health, Dental, & Vision Benefits
HSA Options including dependent care, medical, and commuter benefits
$10,000.00 Term Life Insurance benefit at NO cost to employees
up to 3 weeks PTO
401(k) with company match
Yearly review for growth opportunities
Tuition discounts for employees and their families
TicketsAtWork and LifeMart company perks
Our workplace fosters a close-knit and supportive environment where individuals genuinely care for and uplift one another, creating a strong sense of unity and camaraderie
What You'll Need:
High school diploma or equivalent.
Completion of a medical assistant certificate program preferred.
1+ years of experience working as a medical receptionist/administrative assistant in the health care field.
Excellent organizational and time management skills
Strong interpersonal communication skills
Ability to work independently or as part of a team
Availability to travel throughout JAG locations for coverage. Following the JAG Travel policy.
What You'll Do:
Greeting patients and other visitors in the medical office.
Answer patient questions and provide assistance and directions when necessary.
Field all phone calls that arrive using our general office number.
Utilize medical office software to schedule new and follow-up appointments for patients.
Register new patients and update necessary records.
Distribute forms and paperwork to patients to ensure that required fields are completed appropriately.
Daily collection of patient financial responsibility
Maintain confidentiality of all patient records.
Completing and tracking insurance verifications, authorizations, and referrals.
Knowledge of Workers' Compensation and Auto claim submissions.
Perform other diverse duties as requested or required.
Important Disclaimer Notice:
The above statements are only intended to represent the essential job functions and general nature of the work being performed and are not exhaustive of the tasks that an Employee may be required to perform. The employer reserves the right to revise this at any time and to require Employees to perform other tasks as circumstances or conditions of its business, competitive considerations, or the work environment change. This job description is not a guarantee of employment. What you'll love about us section is based on full time employment with the company and is not guaranteed based on employment type.
$32k-39k yearly est. Auto-Apply 60d+ ago
Patient Care Coordinator/ Engager
Lucid Hearing 3.8
Springdale, AR jobs
Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club:
Sam's Club in Springdale, AR
Hours:
Full time/ Tuesday-Saturday 9am-6pm
Pay:
$18+/hr
What you will be doing:
•
Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 22h ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company 3.8
Springdale, AR jobs
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Springdale, AR
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 22d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company, LLC 3.8
Springdale, AR jobs
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Springdale, AR
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 17d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company, LLC 3.8
Dubuque, IA jobs
Job Description
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Dubuque, IA
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 7d ago
Patient Care Coordinator/ Engager
Lucid Hearing Holding Company 3.8
Orlando, FL jobs
Our Mission: "Helping People Hear Better"
Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization.
Club: Sam's Club in Orlando, FL
Hours: Full time/ Tuesday-Saturday 9am-6pm
Pay: $18+/hr
What you will be doing:
• Share our passion of giving the gift of hearing by locating people who need hearing help
• Directing members to our hearing aid center inside the store
• Interacting with Patients to set them up for hearing tests and hearing aid purchases
• Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center
• 30-50 outbound calls daily.
• Promote all Lucid Hearing products to members with whom they engage.
• Educate members on all of products (non hearing aid and hearing aid) when interacting with them
• Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc.
What are the perks and benefits of working with Lucid Hearing:
Medical, Dental, Vision, & Supplemental Insurance Benefits
Company Paid Life Insurance
Paid Time Off and Company Paid Holidays
401(k) Plan and Employer Matching
Continual Professional Development
Career Growth Opportunities to Become a LEADER
Associate Product Discounts
Qualifications
Who you are:
Willingness to learn and grow within our organization
Sales experience preferred
Stellar Communication skills
Business Development savvy
Appointment scheduling experience preferred
A passion for educating patients with hearing loss
Must be highly energetic and outgoing (a real people person)
Be comfortable standing multiple hours
Additional Information
We are an Equal Employment Opportunity Employer.
$18 hourly 22d ago
Patient Access Coordinator (NIGHTS AND WEEKENDS)
Affinity Health Partners LLC 4.7
Plymouth, NC jobs
Job DescriptionDescription:
Job Title: Patient Access Coordinator Department: Registration
Reports to: Sasha Hammond Shift: Flexible
About Washington Regional Medical Center:
Washington Regional Medical Center (WRMC) in Plymouth, North Carolina, is a 25-bed critical access hospital that provides programs and services to 157,000 people in 7 counties. The facility offers inpatient, swing-bed rehabilitative, and outpatient services, including primary care, a specialty care clinic, and a dedicated outpatient area with women's health services. A 4-bed emergency department serves approximately 650 patients per month, and team members at the facility have access to a telemedicine link with the Brody School of Medicine at East Carolina University.
Job Summary:
The Patient Access Coordinator is the first point of contact for all patients, creating their first impression of the organization's services. Patient Access Coordinators are responsible for guiding patients through the admissions process by screening patients for eligibility, preparing patient information for clinical staff, and answering patient questions.
Duties/Responsibilities:
Checking patients in and out when they arrive for medical services.
Documenting insurance information, personal information, payment methods, and other important patient information
Updating patient files and appointment information accurately
Communicating information and essential details to other medical care staff
Processing co-payments from patients
Responsible for keeping the reception and patient waiting areas clean and organized.
Requirements:
Required Skills/Abilities:
Excellent verbal and written communication skills.
Strong customer service skills for dealing with patients
Strong organizational skills to keep patient information confidential and organized
Ability to juggle and prioritize multiple responsibilities and handle interruptions
Understanding of the importance of confidentiality
Compassion to help patients and caregivers in difficult situations
Experience with electronic health records (EHRs)
Knowledge of insurance benefits
2+ years of experience working as a patient access representative
Ability to function well in a high-paced and occasionally high-stress environment.
Proficient with Microsoft Office Suite or related software.
Education and Experience:
Patient access representatives need to have a high school diploma or equivalent. Computer and typing skills and knowledge of the healthcare industry are helpful.
Physical Requirements:
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.
$27k-35k yearly est. 22d ago
Patient Services Coordinator
IVI America 3.9
Rochester, NY jobs
IVIRMA North America network of state-of-the-art fertility clinics is currently seeking hard-working, reliable and motivated people for our front desk role with Boston IVF of Rochester, NY. The Front Desk/Patient Services Coordinator will be responsible for greeting patients, activating patient files, and for providing support to patients and medical staff. This is a full-time position Monday - Friday 8:00am-4:00pm
The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week. (This may not be offered for temporary employment)
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Monday - Friday 8:00am-4:00pm
We are seeking a reliable and detail-oriented Part-Time Patient Financial Services Coordinator to join our team!
The Patient Financial Services Coordinator provides financial guidance and support to patients before and during the admissions process. This role includes explaining program costs, payment options, and insurance coverage; assisting patients and families with financial matters; ensuring completion of all required documentation; and coordinating with internal departments to ensure a smooth admissions process.
This weekend position is part-time and hybrid (occasional in-person). Flexibility to assist in covering the weekday Financial Services Coordinator role (typically for planned vacations, etc.) is a plus.
Education : Associate Degree in Business or equivalent relevant experience.
Experience : 3-5 years of accounting/bookkeeping experience. Experience with healthcare insurance is preferred.
Key Responsibilities include :
Provide financial counseling and assistance to patients and/or family members as needed.
Explain program costs, payment options, and insurance coverage in a clear and compassionate manner.
Review and update the financial console and other documents for any approved financial aid, discounts, or other adjustments.
Complete all Patient Financial Agreement documents, validating that they are approved.
Ensure all patient payments are collected at the time of admission and deposited into Pavillon's bank account in a timely manner.
Obtain signatures on all required financial agreement forms.
Work closely with the Utilization Review Coordinator and Insurance Specialist on all patient insurance issues.
Collaborate with admissions and clinical teams to ensure accurate and timely financial communication.
Maintain detailed, confidential financial records in accordance with company and regulatory standards.
Support weekday Financial Services Coordinator coverage when needed.
When you join the Pavillon team, your Career Experience includes :
Career Growth : Continuous learning and career development
Work-Life Balance : Environment that provides support and skill development
Integrity : We value and respect our employees and patients
Sense of Purpose : Your contributions improve the quality of people's lives
Empowering Positive Culture : Environment that focuses on bringing out the best in people
Trust in Leadership : Managers foster an environment of trust, mentorship and fairness
Encouragement and Recognition : Be recognized, appreciated and rewarded
Involvement and Belonging : We look forward to welcoming you to our team!
All part-time employees are eligible for a benefits package that includes:
outstanding 401(k) retirement plan that matches employee contributions dollar-for-dollar, up to 4%
beautiful 160-acre campus with walking trail
Must have satisfactory criminal background check and clean urine drug screen. Equal Opportunity Employer
We are seeking a reliable and detail-oriented Part-Time Patient Financial Services Coordinator to join our team!
The Patient Financial Services Coordinator provides financial guidance and support to patients before and during the admissions process. This role includes explaining program costs, payment options, and insurance coverage; assisting patients and families with financial matters; ensuring completion of all required documentation; and coordinating with internal departments to ensure a smooth admissions process.
This weekend position is part-time and hybrid (occasional in-person). Flexibility to assist in covering the weekday Financial Services Coordinator role (typically for planned vacations, etc.) is a plus.
Education: Associate Degree in Business or equivalent relevant experience.
Experience: 3-5 years of accounting/bookkeeping experience. Experience with healthcare insurance is preferred.
Key Responsibilities include:
Provide financial counseling and assistance to patients and/or family members as needed.
Explain program costs, payment options, and insurance coverage in a clear and compassionate manner.
Review and update the financial console and other documents for any approved financial aid, discounts, or other adjustments.
Complete all Patient Financial Agreement documents, validating that they are approved.
Ensure all patient payments are collected at the time of admission and deposited into Pavillon's bank account in a timely manner.
Obtain signatures on all required financial agreement forms.
Work closely with the Utilization Review Coordinator and Insurance Specialist on all patient insurance issues.
Collaborate with admissions and clinical teams to ensure accurate and timely financial communication.
Maintain detailed, confidential financial records in accordance with company and regulatory standards.
Support weekday Financial Services Coordinator coverage when needed.
When you join the Pavillon team, your Career Experience includes:
Career Growth: Continuous learning and career development
Work-Life Balance: Environment that provides support and skill development
Integrity: We value and respect our employees and patients
Sense of Purpose: Your contributions improve the quality of people's lives
Empowering Positive Culture: Environment that focuses on bringing out the best in people
Trust in Leadership: Managers foster an environment of trust, mentorship and fairness
Encouragement and Recognition: Be recognized, appreciated and rewarded
Involvement and Belonging: We look forward to welcoming you to our team!
All part-time employees are eligible for a benefits package that includes:
outstanding 401(k) retirement plan that matches employee contributions dollar-for-dollar, up to 4%
beautiful 160-acre campus with walking trail
Must have satisfactory criminal background check and clean urine drug screen. Equal Opportunity Employer
Job Description
We are seeking a reliable and detail-oriented Part-Time Patient Financial Services Coordinator to join our team!
The Patient Financial Services Coordinator provides financial guidance and support to patients before and during the admissions process. This role includes explaining program costs, payment options, and insurance coverage; assisting patients and families with financial matters; ensuring completion of all required documentation; and coordinating with internal departments to ensure a smooth admissions process.
This weekend position is part-time and hybrid (occasional in-person). Flexibility to assist in covering the weekday Financial Services Coordinator role (typically for planned vacations, etc.) is a plus.
Education: Associate Degree in Business or equivalent relevant experience.
Experience: 3-5 years of accounting/bookkeeping experience. Experience with healthcare insurance is preferred.
Key Responsibilities include:
Provide financial counseling and assistance to patients and/or family members as needed.
Explain program costs, payment options, and insurance coverage in a clear and compassionate manner.
Review and update the financial console and other documents for any approved financial aid, discounts, or other adjustments.
Complete all Patient Financial Agreement documents, validating that they are approved.
Ensure all patient payments are collected at the time of admission and deposited into Pavillon's bank account in a timely manner.
Obtain signatures on all required financial agreement forms.
Work closely with the Utilization Review Coordinator and Insurance Specialist on all patient insurance issues.
Collaborate with admissions and clinical teams to ensure accurate and timely financial communication.
Maintain detailed, confidential financial records in accordance with company and regulatory standards.
Support weekday Financial Services Coordinator coverage when needed.
When you join the Pavillon team, your Career Experience includes:
Career Growth: Continuous learning and career development
Work-Life Balance: Environment that provides support and skill development
Integrity: We value and respect our employees and patients
Sense of Purpose: Your contributions improve the quality of people's lives
Empowering Positive Culture: Environment that focuses on bringing out the best in people
Trust in Leadership: Managers foster an environment of trust, mentorship and fairness
Encouragement and Recognition: Be recognized, appreciated and rewarded
Involvement and Belonging: We look forward to welcoming you to our team!
All part-time employees are eligible for a benefits package that includes:
outstanding 401(k) retirement plan that matches employee contributions dollar-for-dollar, up to 4%
beautiful 160-acre campus with walking trail
Must have satisfactory criminal background check and clean urine drug screen. Equal Opportunity Employer