Santa Ana Star Casino jobs - 46 jobs

Security Officer responsible for the safety and security of the facility by being visible, mobile and vigilant. Projecting confidence, strength and professionalism. Equally safeguarding our public perception. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: Maintains a direct line of communication with their immediate supervisor and surveillance for any related incidents regarding the establishment. Primarily responsible for the protection of a particular area, including observation and reporting of unusual, dangerous or suspicious activities. Responsible for maintaining a clean, safe and enjoyable environment. Conducts such duties as report writing of internal, criminal or injury related matters, escorts of money and other important documentation, as required. Patrols assigned work areas and assists guests and other departments, as needed and offer assistance aimed at building good will. Ensures all policies and procedures are followed and performed, as required. Other duties as assigned or required Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Must be 21 years of age. High school diploma or GED. Ability to communicate and correspond clearly and effectively. Must have valid driver's license. Must be available for all shifts. Must Pass pre-employment drug test. Experience in the Security field is a plus. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains a strict level of confidentiality regarding company information. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities. Must be a detail oriented, organized individual with the ability to multi-task. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talks and hear. Must be able to lift up to 25lbs. Must be able to work in inclement weather. Must be able to work various hours including weekends and holidays. Must present self in a well-groomed, professional appearance. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to sit for long durations of time. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, timeclocks, and all other equipment assigned to the position. Computer All traditional office equipment MSDS sheets Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment. The noise level in the work environment is usually loud. Employee will be exposed to inclement weather and a second-hand smoke-filled environment. Chemical use such as cleaning supplies and other solvents may create exposure to those items.

Under supervision of the IT Helpdesk Supervisor provides frontline preventive and corrective maintenance to desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Responsibilities: Provides frontline preventive and corrective maintenance of desktop systems, enterprise applications, audio-visual equipment, and telecommunications devices. Assists Systems Administrators in administration and support of enterprise applications. Moves and installs computer hardware, software, audio-visual equipment, telecommunications devices, and peripheral components. Provides technical training for end users regarding computer and application use and procedures. Prepares and maintains technical records and documentation in conformance to department standards. Performs other duties as assigned. Other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Associate's degree in information technology or a related field or an equivalent mix of training, certification, education, and experience required. Two (2) years of helpdesk or experience in an enterprise environment is preferred. Prior experience in a casino IT environment preferred. A smartphone capable of running company applications and communication systems is required. If the company does not provide a smartphone, a candidate or employee may be provided with a smartphone of the company's choice through a payroll deduction program. All employees must proficiently use smartphones for company applications, email, and text. Must obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Maintains a strict level of confidentiality regarding company information. Strong organizational skills. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities. Must be a detail-oriented, organized individual with the ability to multitask. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions: The essential physical functions described here represent those that must be met by a team member to perform the essential functions of this position successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle, grasp, and feel, reach with hands and arms, talk, and hear. Lifting and transporting moderately heavy objects, such as computers and peripherals. Sitting or standing for extended periods of time. Must be able to work various hours including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift to 25 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, timeclocks, and all other equipment assigned to the position. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate-controlled non-smoking environment.

Casino Shift Manager Monitor dealer and customer gaming activity on an assigned group of tables. Major Responsibilities/Activities: * Monitor guests and employees during table game play. * Greets guests in friendly, courteous and professional manner. * Monitors customer transactions. * Motivates and manages a culturally diverse table games staff. * Trains dealers and evaluates job performance. * Monitors floor activity, protects the pit bankroll, the playing public and the casino's assets. * Initiates and supervises table games fills and credits. * Opens and closes table chip bankrolls. * Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31), for the Table Games and Card Games Department. * Rates table games customer play and identifies high dollar action. * Settles customer disputes in the table games pit. * Performs basic administrative duties as assigned by the Table Games Shift Manager. * May assume a dealer's duty, as necessary. * Calculates winnings to verify payment made by dealer. * Adheres to all regulatory, departmental and casino policies and procedures, and to the casino ICS. Minimum Requirements: * Preference is given to qualified Santa Ana Tribal Members. * Associate Degree or four years experience in similar position with a minimum of two years dealing experience may be substituted. * Supervisory experience preferred. * Excellent interpersonal, customer service and communication skills. * Bi-lingual and multi-cultural experience preferred. * Computer proficiency with Microsoft Word and Excel software. * Must be able to obtain and maintain a Pueblo of Santa Ana Gaming Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Maintains a strict level of confidentiality regarding company information. * Strong numerical or statistical aptitude. * Strong mathematical skills. * Proven ability to provide outstanding customer service. * Must be a Team Player. * Pleasant, polite manner for dealing with the public as well as staff. * Good customer service, verbal and written communication skills. * Display strong verbal and written communication skills * Proven ability to handle conflict situations * Proven ability to multi-task in a high energy, customer oriented environment Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear. * Must be able to work various hours, as needed, including weekends and holidays. * Must present self in a well-groomed, professional appearance. * The employee must be able to lift up to 25 pounds. * Must be able to handle stress effectively. * Stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talks and hears. * Must be able to walk and stand for extended periods of time * Must be able to work at a fast pace and in stressful situations. * Physical ability to safely perform the essential job functions of the position. Equipment Used: * Traditional office equipment. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Core Values & Expectations: . * Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. * Always be honest. Admit mistakes, learn from mistakes, and move forward. * Demonstrate an ability to accept constructive criticism and guidance from supervisors. * Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. * When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: * Responsible for the Drop setup. * Performs daily drops on the casino floor (slot machines, kiosks, and blind drop). * Follows the procedures to perform the slot, kiosk, and blind drop in compliance with the Internal Control Standards (ICS) and the Santa Ana Star Casino Hotel policies and procedures. * Performs other duties as assigned. Minimum Requirements: * Preference is given to qualified Santa Ana Tribal Members. * Must be able to work a flexible schedule. * Knowledge of basic computer skills (Word, Excel, Windows). * Able to lift a minimum of 25 lbs., stand, kneel, bend, stoop, and squat during shift. * Ability to calculate and apply basic math concepts. * Basic mechanical ability a plus. * Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. * A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. * All employees are required to proficiently use a smartphone for company applications, email, and text. Essential Mental Functions: The essential mental functions described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Maintains a strict level of confidentiality regarding company information. * Must be able to work independently and exercise good judgment in handling a variety of situations. * Must have excellent problem-solving abilities. * Must be a detail oriented, organized individual with the ability to multi-task. * Must be able to work in a fast-paced environment. * Display strong verbal and written communication skills. * Must be a Team Player. Essential Physical Functions: The essential physical functions described here are representative of those that must be met by a team member to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear. * Must be able to work various hours, as needed, including weekends and holidays. * Must present self in a well-groomed, professional appearance. * Team Member must be able to lift to 25 pounds. * Must be able to work at a fast pace. * Must be able to handle stress effectively. * Physical ability to safely perform the essential job functions of the position. Equipment Used * Smartphones, computers, timeclocks, and all other equipment assigned to the position. * Computers * Traditional office equipment * Prop carts Work Environment: * The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

The Maintenance Supervisor is responsible for the supervision of the facilities department who perform service and repairs in the areas of general maintenance, plumbing, carpentry, painting, plastering, machine servicing or electrical servicing to the casino hotel facility. Job Description Expectations of Leadership: * Actively support, demonstrate, and promote the company's core values. * Be approachable and engaging with fellow team members * Always treat individuals with dignity and respect regardless of job position. * Demonstrate maturity through exhibiting excellent listening skills. * Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: * Promotes good interdepartmental relations within the Santa Ana Star Casino Hotel team members. * Supervise facilities department during their shift including hiring, training, mentoring, scheduling, rating performance, conducting discipline and rewarding/acknowledging performance in order to maintain efficient and effective operations of the facilities department. * Schedule work orders received from various departments. * Inspects work of facilities staff to ensure quality of work. * Assist Facilities Manager in upcoming projects or programs * Oversee projects and construction on new and existing areas throughout the facility. * Minor repairs on all heating and air units. * Responsible for oversight of the appearance of the outside walkways, portal areas and parking lots. * Responsible for maintenance and repairs of all furnishings needed in the facility. * Responsible for overseeing the de-icing of walkways and removal of snow from designated customer and employee areas. * Keep the Facilities Manager up-to-date on all personnel issues. * Assure that facilities department is following all safety policies and protocols for performing work. * Train staff on the proper use of chemicals, maintain all MSDS sheets and maintains staff awareness of hazardous materials/chemicals. * Works closely with other departments to provide support services as required to ensure successful events. * Performs other duties as assigned. Minimum Requirements: * Preference is given to qualified Santa Ana Tribal Members. * High School diploma or GED. * One-year maintenance supervisory experience preferred. * Must possess and maintain a valid State of NM driver's license. * Strong written and verbal communication skills. * Must be able to write, speak and understand English. * A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. * All employees are required to proficiently use a smartphone for company applications, email, and text. * Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. Essential Mental Functions: * Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules and regulations. * Must be a detail oriented, organized individual with the ability to multi-task. * Proven ability to provide outstanding customer service * Proven ability in working with outside vendors and contractors. * Proven ability to handle conflict situations. * Must have excellent problem-solving abilities. * Must have strong analytical skills. * Must be able to work in a fast-paced environment. * Must be able to deal with stressful situations in a professional manner. Essential Physical Functions: * While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. * Ability to use electronic equipment including computers, adding machines and calculators. * Must be able to work various hours, including weekends and holidays. * Must present self in a well-groomed, professional appearance. * The employee must be able to lift to 50 pounds. * Must be able to work at a fast pace. * Must be able to handle stress effectively. * Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary materials and documents. * Must be able to stand and walk for a long duration of time. * Must be able to work in inclement weather. * Physical ability to safely perform the essential job functions of the position. Equipment Used * Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment and outdoors during various weather conditions.

The host position provides professional and friendly service to each guest of the Santa Ana Star Casino in the Food and Beverage Department. In addition to seating and greeting the guests, the Host is responsible for answering questions. Job Description Core Values & Expectations: * Treat all other co-workers with dignity and respect regardless of position. * Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. * Always be honest. Admit mistakes, learn from mistakes, and move forward. * Demonstrate an ability to accept constructive criticism and guidance from supervisors. * Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. * When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: * Greets the guest with a positive and professional attitude. * Issues receipts and ensures all paperwork is correctly signed and filed. * Maintains a positive attitude during business regardless of volume and needs to create a great guest experience. * Anticipates guest needs and offers knowledgeable suggestions about our products and specials to give amazing guest service. * Keeps a clean, sanitary, and organized workspace throughout each shift. * Performs other duties as assigned. Minimum Requirements: * Preference is given to qualified Santa Ana Tribal members. * Excellent guest service skills a must. * Good interpersonal, verbal, and communication skills, Professional appearance. * Must be able to work a flexible schedule, including weekends and holidays. * Obtain a New Mexico Liquor Service permit & Food handlers card within 90 days of hire. * Complies with the approved company dress code. * Bi-lingual and multi-cultural experience preferred. * Must possess excellent interpersonal skills. * A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. * Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license. Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an Employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Display strong math skills, verbal, and written communication skills. * Proven ability to handle conflict situations. * Proven ability to multi-task. Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of the position, the employee is frequently required to stand for long periods of time, walk, turn, bend, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear. * Must regularly lift and /or move up to 25 pounds, frequently lift and/or move up to 50 pounds and occasionally lift and/or move more than 50 pounds. * Must be able to work well in fast paced, customer-oriented environment. * Physical ability to safely perform the essential job functions of the position. Equipment Used * Standard commercial restaurant and kitchen equipment. * Smartphones, SPOTON Reservation system, POS systems, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

Core Values & Expectations: . * Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. * Always be honest. Admit mistakes, learn from mistakes, and move forward. * Demonstrate an ability to accept constructive criticism and guidance from supervisors. * Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. * When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: * Repair or replace sinks, faucets, disposals, toilets. * Oversee jetting of major/minor drain and sewers of all plumbing fixtures. * Replace or repair leaks and damages to all plumbing fixtures, systems. * Oversee and maintain inspections and testing for all the equipment associated with plumbing equipment. * Assist with appliance installation. * Perform other duties as assigned. Minimum Requirements: * Preference is given to qualified Santa Ana Tribal Members. * Licensed Plumber Certification required with four years of experience in a similar environment. * New installation preferred for commercial applications. * Service work and remodels is preferred for commercial applications. * Basic knowledge of computer application. * High School Diploma or GED. * Must possess and maintain a valid NM driver's license. * Cultural sensitivity required. * Excellent written and verbal communication skills. * Must be able to read, write, speak and understand English. * A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. * All employees are required to proficiently use a smartphone for company applications, email, and text. * Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license. Essential Mental Functions: * Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules and regulations. * Must be a detail oriented, organized individual with the ability to multi-task. * Proven ability to provide outstanding customer service * Proven ability in working with outside vendors and contractors. * Proven ability to handle conflict situations. * Must have excellent problem-solving abilities. * Must have strong analytical skills. * Must be able to work in a fast-paced environment. * Must be able to deal with stressful situations in a professional manner. Essential Physical Functions: * While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. * Ability to use electronic equipment including computers, adding machines and calculators. * Must be able to work various hours, including weekends and holidays. * Must present self in a well-groomed, professional appearance. * The employee must be able to lift to 50 pounds. * Must be able to work at a fast pace. * Must be able to handle stress effectively. * Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary materials and documents. * Must be able to stand and walk for a long duration of time. * Must be able to work in inclement weather. * Physical ability to safely perform the essential job functions of the position. Equipment Used * Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment and outdoors during various weather conditions.

Performs a wide variety of administrative duties primarily for the Human Resources Department. Support will be required, on an as-needed basis, to specified departments. Candidates will need proven communication and interfacing abilities, excellent interpersonal skills and the ability to work in a busy front office environment. Candidate should have working knowledge of spreadsheets and command of word processing capabilities. Must possess the competency to learn new computer applications, have excellent organizational skills and a demonstrated ability through previous assignments to multi-task. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: Provide administrative support with a variety of functions including filing, sorting, copying, collating information; fulfilling requests for information; answer the telephone and relaying messages ensuring professional etiquette. Provides information and assistance to job applicants with respect to the job search and application process Provides general information and answers routine questions regarding the application of human resources policies and procedures to employees; refers questions or concerns requiring policy interpretation to specialist HR staff, as appropriate. Enters routine employee source data into the human resources information system and application database under the guidance and review of senior HR team members. Compose or assist in external and internal correspondence as well as other complex documents, as requested. Compose and prepare documents for review, signature and distribution through a variety of methods. Preparation of documentation such as agendas, notices, minutes, memoranda and organizational charts. Makes copies and scans correspondence or other printed materials. Manipulate data on existing spreadsheets and/or database software programs, utilizing various formats, as applicable. Maintains calendars, exercising judgment and tact in coordinating meetings and schedule appointments for internal and external guests, as well as reschedule, when necessary. Prioritizes, distributes and prepares incoming and outgoing mail, including e-mail and faxes. Relays decisions and instructions regarding routine matters to direct reports of the Human Resources Director. Greets scheduled visitors, receives applicants and routes visitors to appropriate areas. Provides assistance, preventative maintenance and troubleshooting for Human Resource self-service kiosks. Coordinate and schedule meetings and conferences for team members. Answers incoming telephone calls, screens calls and assists directly with routine inquiries. Participates and supports special projects. Also provides project level support, when needed. Individual is expected to be aware of business activities and events as they relate to the department and the entire property. Maintain a strong commitment to provide support for the casino's initiatives, programs, goals and special projects. Orders and maintains supplies and makes arrangements for equipment maintenance. Prepares, submits, and tracks order and payment related accounting documents Organizes and maintains file system, files correspondence, documents and records as directed. Coordinates Department special events and process Banquet Event Orders including meals and refreshments when required. Maintains strict confidentiality of all privileged information. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. High school diploma or GED. Undergraduate Degree a plus. Minimum of two years' experience in a similar administrative role and/or human resources related area. Excellent written and verbal communication skills and the ability to communicate with multiple levels of management. Must be able to read, write, speak and understand English. Bilingual (Spanish/English) preferred. Must have advanced computer capabilities. Must have knowledge of spreadsheet software and word processing software with use of Microsoft products including Word, Excel, Outlook and Access preferred. Ability to interact and maintain good working relationships with individuals of varying social and cultural backgrounds. Ability to maintain and enforce confidentiality. Ability to analyze situations and implement appropriate course of action. Ability to establish and maintain professional relationships with co-workers at all levels. Ability to work independently, manage multiple assignments, and meet strict time lines. Ability to make solid decisions and exercise independent judgment. Ability to demonstrate excellence in all areas, and continually seek quality improvement in results Must have knowledge of HRIS software systems with use of ADP software preferred. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains a strict level of confidentiality regarding company information. Ability to work on assignments that are complex in nature while exercising sound judgment in problem resolution and actively participates in making recommendations. Display strong verbal and written communication skills by communication method choice. Able to read and interpret written information. Writes clearly and informatively, edits work for spelling and grammar and varies writing style to meet needs. Must be able to work independently and exercise good judgment in handling a variety of situations. Strong numerical or statistical aptitude. Strong mathematical skills. Strong organizational skills. Proven ability to provide outstanding customer service. Must have excellent problem solving abilities. Must be a detail oriented, organized individual with the ability to multi-task. Must be able to work in a fast paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Active Listening Body language awareness Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear. Ability to type at least 60 words per minute Ability to 10 key preferred. Ability to use electronic equipment including computers, adding machines and calculators. Must be able to work various hours including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift up to 25 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary documents. Must be able to sit for a long durations of time. Physical ability to safely perform the essential job functions of the position. Equipment Used: Copiers, Fax Machines and other traditional office equipment, as required. Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

Core Values & Expectations: . Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Responsibilities: Troubleshoot and repair slot machines and related equipment to the common component level (diverter solenoid driver, hopper drive relay, etc.). Maintain proper documentation of department repair logs, shift logs, daily shift reports, lock and/or key logs. Safely and effectively operate shop equipment including hand tools, soldering equipment and some electronic test equipment. Maintain security of equipment, records, funds, locks and keys. Consistently follow machine entry procedures and repair procedures in order to proactively identify or prevent future equipment problems. Effectively interpret slot machine conditions by use of self-diagnostic and troubleshooting techniques. Performs special projects and machine moves, as assigned. Responds to floor calls in an expeditious manner and spends enough time on the floor to be familiar with operational issues. Understands the slot network system, performs repairs and corrects line failures. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. High School Diploma or GED required. Must be 21 years of age or older. Experience in the installation and repair of electronic systems and subsystems required. Must possess a basic understanding of electronic theory. Must be able to read and interpret schematics, electric circuitry, and blueprints. Must be able to utilize hand tools, power equipment, testing and calibration instrumentation. Must possess excellent communication, organization and written skills. Must be able to multitask in a fast-paced work environment. Must be able to maintain a positive attitude when dealing with difficult situations. Must possess excellent customer service skills. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: Maintains a strict level of confidentiality regarding company information. Must be able to work independently and exercise good judgment in handling a variety of situations. Must have excellent problem-solving abilities. Must be a detail oriented, organized individual with the ability to multi-task. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Display strong verbal and written communication skills Proven ability to handle conflict situations. Must be a Team Player. Essential Physical Functions: While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear. Must be able to work various hours, as needed, including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift up to 70 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Hand tools, radio, power machine equipment, testing and calibration instrumentation. All traditional office equipment. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members. . Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Functions as the trainer of all new front of house team members, ensuring that the training is consistent, and all team members are properly trained. Effectively and professionally communicates expectations to team members, providing them with guidance or corrective action. Addresses guests and team members concerns and resolves conflicts. Communicates variances from established standards to the Food and Beverage Manager. Maintains a neat, clean, organized, safe and comfortable work environment for team members and guests. Directly supervises team members to ensure the fulfillment of job responsibilities as outlined. Ensures that time and attendance are reported correctly. Prepares any verbal or formal written documentation. Completes all financial reports as necessary. Provides prompt, courteous, and friendly service to build personal first name relationships with as many guests in the casino as possible. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal members. High school diploma or GED required. New Minimum of 2 years of job-related experience. Obtain a New Mexico Liquor Service permit & Food handlers card within 90 days of hire. Excellent guest service skills a must. Good interpersonal, verbal, and communication skills. Along with a Professional appearance. Must be able to work a flexible schedule, including weekends and holidays. Bi-lingual and multi-cultural experience preferred. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key gaming license. Essential Mental Functions The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains a strict level of confidentiality regarding company information. Must be able to work independently and exercise good judgment in handling a variety of situations. Must have excellent problem-solving abilities. Must be a detail oriented, organized individual with the ability to multi-task. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Must be a Team Player. Essential Physical Functions The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talks, and hear. Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Must be able to walk and stand for extended periods of time. Must be able to work well in fast paced, customer oriented environment. Physical ability to safely perform the essential job functions of the position. Equipment Used: Standard commercial restaurant equipment. POS Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

The Bar Supervisor is responsible for overseeing the bar and lounge areas. The focus will be on training the bar staff to provide excellent guest service while controlling costs. Works directly with the Food and Beverage Manager to focus on supervision, training, hiring, scheduling, quality control, ordering, and inventory while maintaining proper service and staffing levels for the bars and Lounge operations. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members. Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Functions as the trainer of all new bar staff, ensuring that all staff are consistent and properly trained. Ensures that all food and beverage products served meet the established specifications and standards. Ensures that proper levels of service are provided based on forecasted needs. Responsible for compliance and enforcement of applicable Casino Control Act and Commission regulations and all internal controls governing safe service and storage of alcoholic beverages. Communicates variances from established standards to the Food and Beverage Manager. Maintains a neat, clean, organized, safe and comfortable work environment for team members and guests. Facilitates and schedules breaks without interruption in guest service. Ensures there is always adequate staff on the casino floor to properly and timely serve all guests. Ensures there is always adequate product in the bars and warehouse, always to ensure products are available for guests. Prepare any verbal or formal written documentation. Assigns Bartenders, Servers, Barbacks, and Beverage Servers to their work areas in the casino and periodically determines that they are working effectively in their assigned areas. Provides prompt, courteous, and friendly service to build personal first name relationships with as many guests in the casino as possible. Complete all financial reports as necessary. Logs time and attendance correctly for staff. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal members. High school diploma or GED required. New Mexico liquor server's license required and a Food Handlers card within 90 days of hire. Minimum of 1-2 years of job-related experience. Excellent guest service skills are a must. Good interpersonal, verbal, and communication skills and a Professional appearance. Comply with the approved company dress code. Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidays. Bi-lingual and multi-cultural experience is preferred. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company's choice, through a payroll deduction program. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. Essential Mental Functions The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, bend, use hands and fingers to handle and feel, reach with hands and arms, talk and hear. Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Must be able to work in inclement weather with outdoor events. Equipment Used Standard commercial restaurant and bar equipment. POS Smartphones Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees' duties are performed indoors in a climate-controlled non-smoking environment.

Provides a high level of focus on guest satisfaction through building guest relations and being attentive to guest needs. Responsible for greeting and welcoming all guests in a sincere, professional, and friendly manner. Accurately processing of all hotel reservations, assignments of rooms in according to established standards. Consistently provides exceptional check-in and check-out guest experience. Job Description Expectations of Leadership: Actively support, demonstrate, and promote the company's core values. Be approachable and engaging with fellow team members. Always treat individuals with dignity and respect regardless of job position. Demonstrate maturity through exhibiting excellent listening skills. Make educating, inspiring, and motivating your team central to your mission. Major Responsibilities/Activities: Accurately and efficiently processes hotel reservations, registrations, and settlements. Registers guests, handles room changes, reviews balances, collects payment, and settles guest folios, checks guests out, and provides assistance and direction. Creates and exemplifies a fun and exciting environment where the service delivery is accurate and flawless. Ensures every guest interaction is courteous and informative without any exception. Remains exceptionally calm and focused to guest needs including being under high stress interactions. Tactfully finds out the habits and preferences of repeat guests and VIPs, records the information and acts accordingly to ensure guest experience is enhanced. Follows the established policy and procedures in regards to review of balances and credits and adjusts and settles guest accounts. Responsible for posting charges, settling folios resolving due-outs, and completing express check outs. Receives checks, debit, and credit cards in payment, and obtains proper approval and authorization. Maintains knowledge of the property, community, to and from directions, and special events. Keeps all guest and non-published department information confidential. Takes personal responsibility for delivering excellent guest experience. Welcomes corrective and/or constructive feedback. Perform other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. High School Diploma or GED required. Must be 21 years or older. Strong knowledge in PMS (Property Management Systems) is required, V1 experience is preferred. Strong interpersonal, motivational, and leadership qualities. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Work schedule flexibility consistent with needs of the business. Must be able to attend all required staff meetings and training sessions. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: Maintain a strict level of confidentiality regarding company information. Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules, and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding guest service. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Essential Physical Functions: While performing the duties of the position, the team member is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Must be able to lift to 25lbs. Must be able to work at a fast pace and in stressful situations. Must be able to maneuver around the office and the facility to collect all necessary materials and documents. Must be able to walk and stand for long periods of time. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

Heavy-Duty Specialist is responsible for thoroughly and in accordance to set standards, deep cleaning and servicing all kitchen venues, common areas, and hotel guest rooms throughout the Casino Hotel property. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, are unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: Special training will be required to learn proper procedures for cleaning all kitchen equipment. Deep cleaning of kitchen floors, walls, tables, and ceilings. Hood filter and hood range cleaning. Coordinate equipment disconnect and re-connect for deep cleaning of all kitchen equipment. Deep cleaning of all walk-in coolers and freezers. Responsible for simple maintenance of dishwashing machines and compartment sinks to ensure proper working order. Deep cleans ceiling tile of the Casino. Deep cleans and extracts Casino carpets throughout the property. Accurately completes projects such as deep cleaning of rooms and hallways, moving furniture fixtures and equipment. Accurately and flawlessly operates light and heavy hotel housekeeping equipment. Moves, distributes, and collects all hotel guest room furniture, fixture, and equipment to and from the designated warehouse and/or areas. Ensures all hotel equipment is used and maintained in accordance with established procedures. Completes maintenance work orders to be shared with supervisors and management. Accurately completes assigned daily paperwork. Advises management of repairs, or supply shortages in assigned areas and is accountable for cleanliness and overall condition of assigned area. Comply with established safety precautions when using equipment and supplies. Proper knowledge of cleaning chemicals and adhere to all MSDS safety procedures. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. High School diploma or GED required. Bi-lingual and multi-cultural experience helpful. Good interpersonal, guest service and communication skills. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must be a detail oriented, organized individual with the ability to multi-task. Ability to provide strong customer service. Ability to handle conflict situations. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Essential Physical Functions The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk and hear. Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Must be able to work various hours including weekends and holidays. Must present self in a well-groomed, professional appearance. Must be able to work at a fast pace with accuracy. Must be able to handle stress effectively. Must be able to maneuver around the facility as needed to collect and distribute all necessary materials. Must be able to stand and walk for a long duration of time. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, timeclocks, and all other equipment assigned to the position. Standard maintenance tools (screw drivers, hammers, wrenches, etc.) Standard lawn and garden equipment (rakes, shovels, etc.) Power washer High voltage steamer Carpet extractors Aerial lifts Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually loud. Employee duties are performed indoors in a climate-controlled non-smoking environment and outdoors during various weather conditions. This position has potential exposure to hazardous materials. Hazards include working around moving equipment. Equipment must be properly used or it can be potentially hazardous.

Job Description Core Values & Expectations: . Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: Touch up, repair and re-paint walls throughout the facility. Perform assistants to contractors of any projects and construction on new and existing areas throughout the casino. Minor repairs on all heating and air units. Responsible for the appearance of the outside walkways, portal areas and parking lots. Responsible for maintaining upkeep of millwork and other furnishings around the facility. Responsible for maintaining upkeep of all chairs and bar stools in the facility. Responsible for de-icing walkways and removal of snow from designated customer and employee areas. Uses the chain of command to address issues and concerns in a constructive manner. Exhibits positive co-worker relations and is a team player. Obtain and maintain most current information regarding applicable Tribal, State, Federal and Gaming policies, procedures, rules, and regulations. Perform other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Basic knowledge of computer applications. High School diploma or GED. Must possess and maintain a valid State of NM driver's license. Strong verbal communication skills. Must be able to speak and understand English. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. Essential Mental Functions: Obtain and maintain most current information regarding applicable Tribal, State, Federal, and Gaming policies, procedures, rules and regulations. Must be a detail oriented, organized individual with the ability to multi-task. Proven ability to provide outstanding customer service Proven ability in working with outside vendors and contractors. Proven ability to handle conflict situations. Must have excellent problem-solving abilities. Must have strong analytical skills. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Essential Physical Functions: While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talk, and hear. Ability to use electronic equipment including computers, adding machines and calculators. Must be able to work various hours, including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift to 50 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility as needed to collect and distribute all necessary materials and documents. Must be able to stand and walk for a long duration of time. Must be able to work in inclement weather. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment and outdoors during various weather conditions.

The Cook II position is for an intermediate skilled line cook and will require good communication and culinary skills. A successful Cook II will have professional knowledge of coming ingredients and procedures and will be able to operate multiple stations. Job Description : Core Values & Expectations: * Treat all other co-workers with dignity and respect regardless of position. * Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. * Always be honest. Admit mistakes, learn from mistakes, and move forward. * Demonstrate an ability to accept constructive criticism and guidance from supervisors. * Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. * When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities * Follow Standards Operational Procedures (SOP's) and production lists to meet required par levels and specifications for assigned stations or duties. * Maintain Board of Health Sanitation standards, kitchen and personal hygiene and cleanliness, as well as food service techniques and safety. * Must be familiar with all basic cooking techniques and food preparation techniques. * Ability to multi-task in high volume situations. * Advanced knife skills including simple butchering. * Ability to work collaboratively within the outlet for effective day to day operations. * Accepts direction during day to day operations to ensure culinary standards are met and operational guidelines are followed, including the recoding of time and temperature reports. * Efficient preparation of all food items based on established recipes and plating procedures. * Check the preparation of the food, insuring the highest standards of quality. * Performs other duties as assigned. Minimum Requirements * Preference given to qualified Santa Ana Tribal Members. * High School Diploma/GED required. * 2+ years of prior culinary experience or culinary degree, or combination of the two. * Must be able to work a flexible schedule, including weekends and holidays. * Must possess excellent interpersonal skills. * Obtain a Food Handlers Card within 90 days of hire. * Bi-lingual and multi-cultural experience preferred. * A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. * Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-gaming license. Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * While performing the duties of the position, the employee is frequently required to stand, walk, turn, bend, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk, and hear. * Must be able to walk and stand for extended periods of time. * Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. * Must be able to work well in fast paced, customer-oriented environment. * Physical ability to safely perform the essential job functions of the position. Equipment Used * Traditional meat cutting and standard commercial kitchen equipment. * Smartphone * Safety Equipment such as Protective Googles, steel mesh cutting gloves, safety aprons. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

The Players Club Representative is an ambassador of the Star Rewards Club in providing accurate information and services for our guests while conducting enrollments, offer redemptions and promotions, through friendly high-quality service. Players Club Representative will answer internal and external phone calls; transfer calls to departments throughout the Casino; provide guests with general information about Casino amenities and services including outlet/venue hours of operation, point of contact, event room location, etc. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear, seek answers from your supervisor. Responsibilities: Greet guests as they enter the casino; provide current information relative to player club membership, casino amenities, services, promotions, special events and off-site attractions. Initiate new-member enrollments by actively pursuing non-members using approved methods. Upon verification, enter guest data, in an accurate and efficient manner. Identify and resolve the concerns of a guest relative to our services, special events or promotions. Conduct transactions with guests by handling cash, processing memberships, coupons, drawing tickets, box office revenue and receipts. Answer telephones and speak with guests and co-workers in a professional, courteous, knowledgeable and timely manner. Answers incoming telephone calls, routing calls to appropriate person/department. Assist in all special events and promotions. Individual is expected to be aware of business activities and events as they relate to the department and the entire property. Maintain a strong commitment to provide support for the casino's initiatives, programs, goals and special projects. Performs other duties as assigned. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. High School Diploma or equivalent. Knowledge of computers and the ability to learn new programs and systems. Excellent verbal communication and interpersonal skills. Possess a positive, team player attitude with guests and co-workers. Cash handling and computer experience. Work schedule flexibility consistent with needs of the business. Must be able to attend all required staff meetings and training sessions. Implement professional promotion announcements over the Casino PA System. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains a strict level of confidentiality regarding company information. Must be able to work independently and exercise good judgment in handling a variety of situations. Strong numerical or statistical aptitude. Strong mathematical skills. Strong organizational skills. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities. Must be a detail oriented, organized individual with the ability to multi-task. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Display strong verbal and written communication skills Proven ability to handle conflict situations positively and courteously. Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear. Ability to type at least 40 words per minute. Ability to 10 key preferred. Ability to use electronic equipment including computers, adding machines and calculators. Must be able to work various hours including weekends and holidays. Must present self in a well-groomed and professional appearance. The employee must be able to lift up to 25 pounds. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to maneuver around the office and the facility, as needed, to collect and distribute all necessary documents. Must be able to sit for a long durations of time. Physical ability to safely perform the essential job functions of the position. Equipment Used: Smartphones, computers, laptop computers, and other traditional office equipment as required. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment.

Core Values & Expectations: . Demonstrate dependability by calling in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: Greets and attends to guest's needs in a friendly, professional manner. Prepare drinks with proper portions and ingredients. Operates cash register, handling all beverage sale transactions. Monitors alcohol consumption and maintains respectful control of customers conduct. Maintains a well-stocked bar. Minimum Requirements: Preference is given to qualified Santa Ana Tribal members. High school diploma or GED. Obtain a New Mexico liquor server's license and a Food Handlers card within 90 days of hire. Must be able to work any scheduled hours and shifts, including nights, weekends, and holidays. Ability to communicate in a clear and concise manner. Bi-lingual and multi-cultural experience is preferred. Must possess excellent interpersonal skills. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided with a smartphone of the company's choice, through a payroll deduction program. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission non-key license. Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Proven ability to multi-task. Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand for extended periods of time, walk, turn, bend, use hands and fingers to grasp, handle and feel, reach with hands and arms, talk and hear. Must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 100 pounds and occasionally lift and/or move more than 100 pounds. Must be able to work well in fast paced, customer-oriented environment. Physical ability to safely perform the essential job functions of the position. Equipment Used POS Standard commercial bar and restaurant equipment. Smartphone Work Environment: The work environmental characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Employees' duties are performed indoors in a climate-controlled non-smoking environment.

Security Officer responsible for the safety and security of the facility by being visible, mobile and vigilant. Projecting confidence, strength and professionalism. Equally safeguarding our public perception. Job Description Core Values & Expectations: Treat all other co-workers with dignity and respect regardless of position. Demonstrate dependability by calling-in only when necessary, showing up on time, being prepared to start your shift, and doing your job as described below. Always be honest. Admit mistakes, learn from mistakes, and move forward. Demonstrate an ability to accept constructive criticism and guidance from supervisors. Be professional by showing politeness and courtesy to co-workers and guests under all circumstances. When you don't know information, how something works, unsure of policy or procedures, or are unclear; seek answers from your supervisor. Major Responsibilities/Activities: Maintains a direct line of communication with their immediate supervisor and surveillance for any related incidents regarding the establishment. Primarily responsible for the protection of a particular area, including observation and reporting of unusual, dangerous or suspicious activities. Responsible for maintaining a clean, safe and enjoyable environment. Conducts such duties as report writing of internal, criminal or injury related matters, escorts of money and other important documentation, as required. Patrols assigned work areas and assists guests and other departments, as needed and offer assistance aimed at building good will. Ensures all policies and procedures are followed and performed, as required. Other duties as assigned or required Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Must be 21 years of age. High school diploma or GED. Ability to communicate and correspond clearly and effectively. Must have valid driver's license. Must be available for all shifts. Must Pass pre-employment drug test. Experience in the Security field is a plus. A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company's choice, through a payroll deduction program. All employees are required to proficiently use a smartphone for company applications, email, and text. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming and Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains a strict level of confidentiality regarding company information. Proven ability to provide outstanding customer service. Must have excellent problem-solving abilities. Must be a detail oriented, organized individual with the ability to multi-task. Must be able to work in a fast-paced environment. Must be able to deal with stressful situations in a professional manner. Must be a Team Player. Display strong verbal and written communication skills. Proven ability to handle conflict situations. Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talks and hear. Must be able to lift up to 25lbs. Must be able to work in inclement weather. Must be able to work various hours including weekends and holidays. Must present self in a well-groomed, professional appearance. Must be able to work at a fast pace. Must be able to handle stress effectively. Must be able to sit for long durations of time. Physical ability to safely perform the essential job functions of the position. Equipment Used Smartphones, computers, timeclocks, and all other equipment assigned to the position. Computer All traditional office equipment MSDS sheets Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Employee's duties are performed indoors in a climate controlled non-smoking environment. The noise level in the work environment is usually loud. Employee will be exposed to inclement weather and a second-hand smoke-filled environment. Chemical use such as cleaning supplies and other solvents may create exposure to those items.

Job Description Table Games Casino Shift Manager Monitor dealer and customer gaming activity on an assigned group of tables. Major Responsibilities/Activities: Monitor guests and employees during table game play. Greets guests in friendly, courteous and professional manner. Monitors customer transactions. Motivates and manages a culturally diverse table games staff. Trains dealers and evaluates job performance. Monitors floor activity, protects the pit bankroll, the playing public and the casino's assets. Initiates and supervises table games fills and credits. Opens and closes table chip bankrolls. Assures proper completion of currency transaction reporting paperwork, as required by federal regulation (Title 31), for the Table Games and Card Games Department. Rates table games customer play and identifies high dollar action. Settles customer disputes in the table games pit. Performs basic administrative duties as assigned by the Table Games Shift Manager. May assume a dealer's duty, as necessary. Calculates winnings to verify payment made by dealer. Adheres to all regulatory, departmental and casino policies and procedures, and to the casino ICS. Minimum Requirements: Preference is given to qualified Santa Ana Tribal Members. Associate Degree or four years experience in similar position with a minimum of two years dealing experience may be substituted. Supervisory experience preferred. Excellent interpersonal, customer service and communication skills. Bi-lingual and multi-cultural experience preferred. Computer proficiency with Microsoft Word and Excel software. Must be able to obtain and maintain a Pueblo of Santa Ana Gaming Regulatory Commission key gaming license. Essential Mental Functions: The essential mental functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Maintains a strict level of confidentiality regarding company information. Strong numerical or statistical aptitude. Strong mathematical skills. Proven ability to provide outstanding customer service. Must be a Team Player. Pleasant, polite manner for dealing with the public as well as staff. Good customer service, verbal and written communication skills. Display strong verbal and written communication skills Proven ability to handle conflict situations Proven ability to multi-task in a high energy, customer oriented environment Essential Physical Functions: The essential physical functions described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear. Must be able to work various hours, as needed, including weekends and holidays. Must present self in a well-groomed, professional appearance. The employee must be able to lift up to 25 pounds. Must be able to handle stress effectively. Stand, walk, turn, use hands and fingers to handle and feel, reach with hands and arms, talks and hears. Must be able to walk and stand for extended periods of time Must be able to work at a fast pace and in stressful situations. Physical ability to safely perform the essential job functions of the position. Equipment Used: Traditional office equipment. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.