Terminal Operator
Santa Anita Park job in Arcadia, CA
Job Description
GENERAL DESCRIPTION:
Sells, cashes, cancels pari-mutuel tickets.
DUTIES & RESPONSIBILITIES:
· Check in by posted report deadline
· Pick up and verify initial draw
· Open terminal on time & perform transactions requested by patrons during the day, unless on assigned break.
· Ensure that each patron receives correct tickets, change, and payoffs prior to leaving the window
· Answer routine questions relating to wagering and facility
· Prepare draw, return, and end of day reports
· Bundle all cashed & canceled tickets for collection by STO
· Count final return and return to money room
· Follow mutuel department rules, regulations, & procedures
· Follow SCOTWINC safety program
SKILLS AND KNOWLEDGE REQUIRED
· Ability to communicate clearly & interact efficiently with varied groups of people
· Ability to cope with high pressure situations
· Accuracy
· Comprehension of betting terminology
· Dependability
· Flexibility
· Legible penmanship
· Manual dexterity in handling currency & coin, data input
· Patience
· Qualification to operate terminal (must pass a standard test)
PERFORMANCE CRITERIA
· Accuracy in balancing
· Attitude toward patrons & fellow employees
· Compliance relating to rules & regulations
· Complaints from patrons & fellow employees
· Compliments from patrons & fellow employees
· Contribution of new ideas for improved operation
· Production
THIS SEASONAL POSITION WORKS THE FOLLOWING DAYS AND LOCATIONS:
Monday, April 1, 2024 at Santa Anita
Tuesday, April 2, 2024 at Santa Anita
Wednesday April 3, 2024 at Santa Anita
Thursday April 4, 2024 at Santa Anita
Saturday, April 6, 2024 at Santa Anita
Saturday, May 4, 2024 at Santa Anita
Saturday, May 18, 2024 at Santa Anita
Saturday, June 8, 2024 at Santa Anita
Saturday, July 20, 2024 at Del Mar
Saturday, July 27, 2024 at Del Mar
Saturday, August 3, 2024 at Del Mar
Saturday, August 10, 2024 at Del Mar
Saturday, August 17, 2024 at Del Mar
Saturday, August 24, 2024 at Del Mar
Saturday, August 31, 2024 at Del Mar
Saturday, September 7, 2024 at Del Mar
Saturday, September 28, 2024 at Santa Anita
Friday, November 1, 2024 at Del Mar
Saturday, November 2, 2024 at Del Mar
Thursday, December 26, 2024 at Santa Anita
Bartender
Santa Anita Park job in Arcadia, CA
Job Description
The Bartender is responsible for accurately and efficiently preparing cocktails, beer, wine and non-alcoholic drinks. The Bartender ensures that guests receive the correct order, while providing friendly & attentive service. This role may be assigned to a Service Bar, Guest-facing bar, or a combination of both depending on business needs. The highest in ethical business practices along with excellent guest service skills are essential to the success of this position. This position requires a high degree of interaction and thorough verbal communication with individuals at all levels internally and externally.
Job Requirements:
Requires in-depth knowledge of all aspects of bartending and cocktail preparation
Must be able to lift and carry fifty (50) pounds, also twist, bent, push, pull, turn and reach.
Ability to handle various requests in an efficient manner
Accurate cash handling skills
Have the ability to stand for an entire 8-hour shift
Must maintain a safe work environment at all times
Must have the ability to communicate clearly and congenially with guests about SAP services, products, programs and events
Must have the ability to communicate verbally with guests and co-workers in English with some understanding of Spanish
Must be able to comfortably utilize mobile device to communicate with guests using appropriate language and professional tone
Must be able to read and comprehend online orders
Must be able to perform basic functions in the digital ordering system to maintain accurate product offerings, refund or credit guests as needed, and submit daily reports
Must utilize excellent guest service skills to enhance the SAP experience and meet the needs of guests with a positive and upbeat attitude
Must be well-organized and have ability to multi-task in a fast-paced environment
Must satisfactorily fulfill all department training requirements
Job Duties:
Fulfills online orders efficiently, accurately, and with a sense of urgency
Pays close attention to product and order accuracy
Keeps staging area and pickup window organized and free of clutter
Effectively communicates any necessary changes to an order
Processes order transactions as needed through the online system and in-house POS;
Follows SAP's Cash Handling Policies & Procedures
Mixes cocktails using liquor, juices, soda and mixers.
Blends, shakes or stirs drink according to SAP recipes and standards, using jigger, spoon, shaker or blender.
Rotates liquor, bottled beer and wine inventory.
Maintains security of all bar supplies.
Fills ice bins as needed, using scoop and pail.
Changes soda boxes, beer kegs and CO2 when needed.
Prepares and cuts up garnishes.
Restocks all bar supplies, including stirrers, straws & napkins.
Requisitions necessary liquor & bar supplies from warehouse according to SAP standards and policies.
Completes monthly inventory of product according to SAP standards & policies.
Cleans all surfaces during shift and end of shift.
Effectively communicates any necessary changes to an order
Prepares or puts finishing touches on food and beverage orders
Manages customer communications through the online ordering platform to ensure high levels of service and guest satisfaction
Resolves guest issues in a timely fashion, or escalates to the appropriate
Job Duties:
Provide excellent customer service by taking orders, preparing them efficiently, and building a rapport with clientele
Handle card and cash transactions, ensuring that all funds in the cash drawer are accounted for by the end of the shift
Keep an eye on patron intoxication levels and respond appropriately
Identify belligerent customers, and work with management when needed to maintain a safe environment
Clean the bar and the surrounding area of spills and other messes as needed
Other duties as requested
Case Manager, E6
Los Angeles, CA job
Case Manager (Outreach) Department: E6 Schedule: Monday-Friday 8:00am-4:30pm Status: Full time, Non-exempt, Non-management Summary With the support of and in partnership with the E6 team, the Case Manager performs a variety of tasks to assist the most vulnerable and chronically homeless individuals, and is responsible for identifying, engaging and providing support to homeless clients, including aftercare services and follow up support, once housed. The Case Manager will focus specifically in the Midtown Los Angeles area and will engage homeless individuals, as well as provide linkages to housing and supportive services. These teams are part of a large-scale street-based engagement effort in the Metro Los Angeles Area (Service Area 4). The goal of E6 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services. The Case Manager provides information and support for program members, and assists members in linking to a variety of resources and services as needed. The Case Manager will model competence in wellness, recovery, and coping, and is responsible for maintaining the highest quality services and efficiency of operations.
Essential Duties and Responsibilities
1. Identify, engage, and provide support to clients in the E6 program living on the streets in the Midtown Los Angeles area, targeting those clients who are vulnerable due to medical, psychiatric, or addiction needs. Work in collaboration with other team members to remove barriers to permanent housing; e.g., acquisition of identification, legal aid, benefits assistance, life skills acquisition
2. Work collaboratively as a team to identify appropriate services, taking into account each individual's physical and cognitive needs
3. Provide case management and aftercare/follow-up services to clients placed in permanent housing
4. Report all statistics and updates for reporting purposes
5. Provide initial contact, needs assessment, information, education and referrals to the homeless
6. Provide case management, basic services, and advocacy for clients
7. Refer target clientele to appropriate services (e.g., health, mental health, interim housing, etc.)
8. Develop effective, trusting relationships with clients that facilitate provision of services
9. Work in collaboration with E6 team members and outside agency staff to connect clients to appropriate services
10. Maintain and record accurate electronic records, client files, and statistical information
11. Attend all case file, staff meetings, trainings and retreats
12. Participate in CES outreach meetings and other community meetings as assigned.13. Will need to transport clients in personal vehicle at times, thus valid CA license and personal insurance is required.
Qualifications
1. BA degree or equivalent experience
2. Demonstrated knowledge of and experience with the issues faced by the population served (homelessness, mental illness, substance abuse, medical issues, and domestic violence)
3. Willingness to work in a high tolerance Harm Reduction model with clients who have multiple barriers
4. Working knowledge of social services agencies in Metro LA (SPA 4) and LA County agencies serving the homeless
5. Excellent human relations/communication skills; ability to act in professional manner regardless of circumstances
6. Skilled in non-violent crisis intervention
7. Ability to self-motivate and organize time effectively and efficiently
8. Computer literate; able to use computerized database system for information management
9. Passion for working with the population served
10. Ability to work as part of an interdisciplinary team
The People Concern - OPCC and Lamp Community United -- have many service locations in downtown LA and Santa Monica, and we offer a competitive salary and excellent benefits. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, Genetic Information & Testing, Family & Medical Leave, protected veteran status, or any other characteristic protected by law, except where a bona fide occupational qualification exists. We do not discriminate against any "qualified applicant with a disability" as defined under the Americans with Disabilities Act and will make reasonable accommodations, when they do not impose an undue hardship. If you require reasonable accommodation to complete the application and/or any other aspect of the employment application process, please contact the Human Resources Department at ************. We prohibit Retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.
Fundraising Database Manager
Los Angeles, CA job
Role: Fundraising Database Manager Reports to: Director of Development Program: 7000- Development Department: Development Setting: Not 100% Onsite Schedule: Monday - Friday, 8:30am - 5pm
Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
As a core member of the Development Team, the Fundraising Database Manager will utilize a data-driven approach to help the Development team build and execute strategies for the identification, cultivation, solicitation, stewardship, and growth of donors. The position will oversee gift administration, prospecting, reporting and analytics, and other essential functions that will ensure the team's efficiency and the success of fundraising initiatives.
Essential Duties and Responsibilities:
Manages daily gift processing, including cash, checks, credit card charges, donations of stocks and securities, electronic transfers, pledges, matching contributions, memorial and tribute gifts, and in-kind donations.
Manage internal and external donations reporting.
Responsible for day-to-day database management, building and optimizing workflows for Development colleagues, tracking pipeline progress, and producing reports.
Global oversight of the entire database system and fundraising portfolios in concert with individual fundraisers; work directly with fundraising colleagues to maintain database.
Manage and segment prospect and donor data for appeals, e-mail campaigns, events, and special projects; produce database reports and queries to track campaigns and appeals status and success.
Maintain integrity of Raiser's Edge database through regular audits, data clean-ups, address updates, and duplicate record identification.
Manage the prospect to donor pipeline, including research and wealth screenings.
Liaise with the Finance Department to audit and reconcile financial records and track pledges and payment schedules
Implement best practices for data entry, specifically for the tracking of actions and information for Development colleagues, Board members, and CEO.
Keep informed of developments in the fields of philanthropy, fundraising, nonprofit management and governance, as well as homelessness, mental health, housing and domestic violence services and use this information to help the agency operate with initiative and innovation within the external affairs and communications function.
Other duties as assigned.
Qualifications:
Minimum 4 years of experience with moves management and pipeline management.
Knowledge of and experience with Raiser's Edge or comparable fundraising CRM
Strong analytical and quantitative skills and the ability to translate complex data and information into actionable insights required.
Highly organized, detail-oriented, efficient and background managing projects.
A passion for data and building systems that optimize team efficiency and effectiveness to maximize philanthropic giving.
Job Description Preferred Qualifications:
Bachelor's degree preferred, or equivalent experience
Valid CA Driver's license, reliable car, auto insurance, and an acceptable driving record.
Familiarity with skills and tactics of cultivation, solicitation and stewardship of individual donors, foundations and corporations.
Database migration experience
Working knowledge of IRS guidelines and accounting principles
Interest in the social services field and passion for ending homelessness.
Work Environment:
Office environment with occasional purposes in the field
Travel between agency locations, and external locations, up to 25%.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist, and sit throughout the day
Clinical Program Manager, C3
Los Angeles, CA job
Role: Clinical Program Manager, C3 Reports to: Director, C3 Program: 1502- Downtown C3 Department: Outreach Setting: 100% Onsite Schedule: Monday - Friday, 7:30am - 4pm
Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
SUMMARY:
The C3 Program Manager will provide leadership and oversight to the multidisciplinary C3 Street Outreach team of direct service staff, and ensure that appropriate, high quality, and integrated care and services are provided to high-acuity unsheltered clients living in Skid Row. The C3 outreach program is part of a large-scale street-based engagement effort in the Metro Los Angeles Area. The goal of C3 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing, supportive services, and life-saving care. The Program Manager is responsible for leading these teams, coordinating services with partner agencies as needed, providing staff training and clinical support, and fostering collaboration within the team between other departments and programs. The Program Manager is also responsible administrative aspects of team leadership, including data oversight, training, and supervision of case managers and clinicians.
Essential Duties and Responsibilities:
Provide leadership to the multidisciplinary teams, ensuring continuity of care and services between The People Concern agency resources and partnering agencies.
Provide individual and team supervision (clinical and administrative) through weekly structured supervisions and ongoing, to support growth and accountability of direct service staff.
Be available to respond to medical and psychiatric emergencies directly in the field, and to provide clinical guidance to staff.
Ensure that client services emphasize the highest standards of trauma informed care, client safety, and harm reduction interventions.
Assist in the screening, assessment, and care coordination of clients for medical, psychiatric, and other services.
Ensure all paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through on-going audits of electronic data bases and chart reviews.
Ensure adherence to funding source contracts and performance standards.
Provide field-based training to staff on policies and procedures, clinical, and administrative topics to prepare them to deliver a high standard of clinical care to individuals living with severe mental illness, severe medical disorders, and high-risk substance use disorders.
Qualifications:
Masters' degree in mental health field (Social Work, MFT, or Psychology); and one year clinical experience with individuals with severe mental illness/co-occurring disorders - OR-four years of experience working in a clinical setting with individuals with severe mental illness and one year supervisory experience.
Experience working with highly vulnerable individuals who are experiencing homelessness, severe mental illness, substance addiction and medical barriers.
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills.
Passion for working in a high tolerance harm reduction model with individuals who have multiple barriers.
Able to learn quickly and work effectively with a wide range of constituencies
Strong interpersonal and team building skills
Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
Current, valid Driver's License with an acceptable driving record
Able to obtain and maintain CPR/First Aid certification
Preferred Qualifications:
Clinical Masters degree with BBS registration strongly preferred.
Experience providing direct supervision and management of staff preferred.
Work Environment:
Skid Row street based program. Daily walking independently throughout Skid Row community.
Combination of field (street-based) and office environment.
Regularly required to sit, stand, bend, stoop, twist; occasionally lift or carry up to 35 lbs.
Walk and drive to different local sites with or without clients (ex: hospitals, shelters, clinics, housing)
Regularly walking distances over uneven surfaces and in encampment areas.
Will necessitate working in busy, loud, and chaotic environments
Will be exposed to elements like cold, heat, rain, dust, noise and odor, as well as clients with severe medical and hygiene needs.
Housing Navigator, Westside Admin
Santa Monica, CA job
Role: Housing Navigator Reports to: Program Manager Program: 1705- Navigation Department: Coordinated Entry Setting: Not 100% Onsite Schedule: Monday - Friday, 8am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
In collaboration with the Department of Mental Health Interim Housing Program (DMH IHP), the Housing Navigation Program is responsible for providing housing-focused supportive services for people experiencing homelessness with the goal of helping them identify, apply for, secure, and move into permanent housing. As a vital member of a multi-person Housing Navigation team, housed within the Housing department, this role bridges a critical gap in services in the Los Angeles Continuum of Care (LA CoC). This is a fast-paced role that operates 'in the field' with clients and is also required to partner with staff and clients at Interim Housing sites within the agency. The role is responsible for preparing housing applications, must have a strong focus on attention to detail, and will report to the Program Manager for the timely processing of any documentation submitted to the Housing Authority, Permanent Supportive Housing providers, or private landlords on behalf of program-enrolled clients.
Essential Duties and Responsibilities:
Carry a case load of 20-25 clients to prepare and ensure that their housing interventions are successful, as signified by the signing of a lease.
Developing a housing plan in collaboration with the client detailing clients' needs for housing.
Completing the County approved Coordinated Entry System Los Angeles Homeless Assessment Tool in HMIS within one month in partnership with IHP staff.
Ensure that all required documents are uploaded into HMIS within 3 months of client entering IHP. Assist clients with obtaining identification and Social Security card, verification of disability, verification of homelessness, and other documents needed for permanent housing as needed.
Serving as the client's Point of Contact for permanent housing resource matching.
Notifying the client's additional treatment providers when a client is matched to a permanent housing resource.
Completing housing applications, including the Universal Housing Application within seven days of invitation.
Working with the clients to locate available permanent housing units, transporting and accompanying the client to view available units, and completing a rental application prior to the voucher's expiration date
Identifying housing resources and developing relationships with property owners, property management companies, and landlords to increase the permanent housing opportunities for clients.
Transporting clients to property management/housing authority offices to complete applications and execute leases.
Assisting clients in understanding the requirements of the lease, the lease up process, and expectations for tenancy.
Assisting clients with obtaining security deposit, furniture and other household goods.
Assisting in arranging for and supporting the details of the move to permanent housing and providing transportation.
Reviewing and negotiating leases with landlords/property managers, conducting unit site visits and providing support to the participant regarding budgeting for housing expenses.
Ensure warm handoff to permanent housing case managers as appropriate.
Within the oversight of Program Manager and supervisory team, collaborate with assigned DMH IHP site staff to effectively communicate, problem solve, and provide services to clients identified for Housing Navigation.
Maintain up to date, accurate, and complete data and progress notes, records, and communication logs regarding referrals, housing applications, and coordination with outside partners and as required by the project and its funding sources
Maintain a current, thorough knowledge of Housing Resources and various subsidy types inclusive of Permanent Supportive Housing providers in our community
Establish and maintain effective working relationships with HACLA, HACOLA, DHS, DMH, and other community housing resource providers
Attend and participate in supervision, staff meetings, trainings, conferences, workshops, and special projects to promote professional development
Qualifications:
Bachelor's degree in related field (Social Work, Community Organizing, or other Human Services) and one years' full-time experience working with people experiencing homelessness, preferably those living with mental illness and / or substance addictions; or an equivalent combination of education and experience
Knowledge of homeless social service providers and Coordinated Entry System
Able to communicate and interact with subcontractors, housing providers and community partners in a culturally competent manner
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
Able to work effectively with a wide range of constituencies
Job Description Work Environment:
Combination of field and office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist, and sit throughout the day
Assistant Director of Women's Programs
Los Angeles, CA job
Role: Assistant Director of Women's Programs Reports to: Director, C3 Program: 1502-Downtown C3 Department: Outreach Setting: 100% Onsite Schedule: Monday - Friday, 7:30am - 4pm Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
Under the supervision of the C3 Program Director, the Assistant Director of Women's Programs will provide oversight and leadership to the C3 multidisciplinary outreach teams. They will also provide leadership and coordination of interagency Skid Row outreach efforts under the 'Every Woman Housed' Initiative to integrate care for street homeless women in Skid Row. The Assistant Director directly oversees "Street-based Team" which does short-term case management focused on emergency response, harm reduction, and connection to shelter.
C3 Outreach teams are a core part of LA County's street-based engagement effort on Skid Row. Our program is a part of the LA County/City approved strategy to combat homelessness through building relationships with the most vulnerable, chronically homeless individuals. C3 works to identify, engage, and connect homeless individuals to interim and permanent housing and life-saving supportive services.
The Assistant Director will work with the leadership team to ensure that the C3 provides high quality, integrated care and services to community members living on the streets of Skid Row. They will coordinate services with partner agencies, provide staff training and clinical support, and foster collaboration within the team between other departments and programs. The Assistant Director is also responsible for administrative aspects of team leadership, including data oversight, training, and supervision of case managers and clinicians.
Essential Duties and Responsibilities:
Under the supervision of the Program Director, the Assistant Director responsibilities include:
Providing crisis intervention to clients facing medical and mental health crises, including assessment and writing LPS 5150 holds.
Providing clinical support high acuity clients for both Day Center and field-based outreach staff.
Coordinating and collaborating with C3 Program Managers to ensure continuity of client care.
Developing clinical and administrative training for all staff that adheres to Harm Reduction and Trauma Informed Care principals.
In coordination with the C3 Program Director, facilitating weekly staff meetings, case conferences, and training sessions for all staff.
Meeting directly with program clients to evaluate clinical needs and provide consultation to direct service staff.
Recruiting, hiring, and evaluating staff within the guidelines of The People Concern Personnel Policies and in conjunction with the Program Director.
Maintaining positive, ongoing and collaborative relationships with other TPC departments as well as outside agencies, including: the Department of Health Services (DHS), LAPD, Department of Mental Health (DMH), LAHSA outreach teams, and Skid Row service providers.
Liaison for medical and psychiatric teams provided with subcontracted providers. Scheduling and staff support for high acuity medical/psychiatric needs.
Compiling statistics monthly and other reporting information as needed.
Providing program development and implementation in conjunction with the Program Director.
Other duties as assigned.
Qualifications:
Licensed clinician: LCSW, LMFT, LPCC or ability to obtain this within 1 year.
LPS designation, or ability to obtain.
Minimum of one (1) year experience in management of direct service staff.
Minimum of two (2) years' experience working with homeless individuals with severe and persistent mental illness and co-occurring disorders.
Experience in training staff to deliver low-barrier and harm reduction based services.
Excellent verbal and written communication skills.
Preferred Qualifications:
Bilingual in Spanish a plus
Knowledge of the Skid Row community and resources preferred.
Job Description Work Environment:
Skid Row street based program. Daily walking independently throughout Skid Row community.
Combination of field (street-based) and office environment.
Regularly required to sit, stand, bend, stoop, twist; occasionally lift or carry up to 35 lbs.
Walk and drive to different local sites with or without clients (ex: hospitals, shelters, clinics, housing)
Regularly walking distances over uneven surfaces and in encampment areas.
Will necessitate working in busy, loud, and chaotic environments
Will be exposed to elements like cold, heat, rain, dust, noise and odor, as well as clients with severe medical and hygiene needs.
Intake Specialist, The Nest
Los Angeles, CA job
Role: Intake Specialist Reports to: Program Manager, Housing Intake Services Program: 1603-Housing Retention Department: Permanent Housing Setting: 100% Onsite Schedule: Monday - Friday, 8am - 4:30pm
Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
The Intake Specialist, Project Based Housing will support the Program Manager, Housing Intake Services and participate in the intake process for individuals referred to our housing programs. The Intake Specialist, Project Based Housing will be knowledgeable about the housing application process including eligibility for various vouchers and subsidies as well as appropriate documentation required for each application. In order to promote efficient lease-up processes, the Intake Specialist, Project Based Housing will work to ensure that applications are completed in a timely manner and submitted to the appropriate entity. This includes HACLA, HACoLA/LACDA, Brilliant Corners, and property management applications.
Essential Duties and Responsibilities:
Ensure outreach, intake, and assessment progress notes are completed for all referrals to project-based sites within timeline specified in DHS Housing for Health Intensive Case Management Services statement of work.
Screen newly referred clients to ensure they meet eligibility requirements.
Complete housing authority applications and submit to supervisor for review in a timely manner.
Enter referrals into DHS database (CHAMP) and LAHSA database (HMIS, RMS) in a timely manner.
Review housing subsidy / voucher applications (HACoLA/LACDA, HACLA and Brilliant Corners) and property management applications to confirm accuracy and completion and audit files to ensure access to required supportive documentation.
Ensure that non-eligible clients have documentation supporting determination of ineligibility and that they are referred back to appropriate alternative services.
Ensure accurate data entry needed for all reporting requirements and outcomes.
Oversee creation of initial individual client physical chart development to ensure appropriate file maintenance for audit purposes.
Use a client-centered approach that includes Motivational Interviewing, Harm Reduction, and Trauma-Informed Care principles.
Maintain client confidentiality at all times and follow HIPAA laws as well as other applicable state or local laws.
Ensure adherence to all agency, department, and program policies and procedures.
Coordinate appointments, transportation, and follow-up services for Clients to ensure they have necessary documents needed to complete applications.
Directly transport Clients in personal vehicle to various agencies and in the greater Los Angeles area to decrease barriers to housing.
Communicate effectively with property managers and other third party partners.
Work cooperatively and cohesively with multidisciplinary team including participation in weekly staff meetings, direct individual supervision, and trainings.
Qualifications:
High School Diploma or GED or Equivalent
Valid Driver's license, reliable car, auto insurance that meets state requirements, and an acceptable driving record.
Two years of equivalent experience or Bachelor's degree and one year experience providing services to individuals living with mental illness and/or substance addictions.
Able to demonstrate knowledge of the multiply housing subsidy types, housing application process, and eligibility requirements.
Able to work in a high tolerance Harm Reduction environment.
Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs.
Skilled in data collection.
Job Description Work Environment:
Combination of field (will need to travel) and indoor office environment.
Regularly required to sit, stand, bend; occasionally lift up to 35lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
Perform other duties as assigned
Controller
Los Angeles, CA job
Role: Controller Reports To: Senior Director of Finance SummaryThe Controller is responsible for directing the day-to-day financial activities of the organization by overseeing transactional accounting work and taking a hands-on role in month-end close-out, public and private grant collections, and reconciliations, as well as assisting the Senior Director of Finance in preparing reports which summarize and forecast the organization's business and financial activities. The ideal candidate must possess the ability to balance the day-to-day needs of the organization while being open and flexible to addressing urgent needs and additional projects as they arise. This position reports to the Senior Director of Finance.
ESSENTIAL DUTIES AND RESPONSIBILITIES1. Responsible for oversight of day-to-day accounting and grant accounting.2. Reviews and supervises the report functions of The People Concern and related support staff.3. Assists in the management of the agency cash flow and prepares regular cash flow projections as directed by the Senior Director of Finance.4. Maintain GL by making recurring, ordinary or correcting journal entries in accordance with GAAP, FASB and agency policies and procedures.5. Reviews and implements the process of recording pledges receivables.6. Supervises the timely monthly closing process for invoicing and financial reporting and maintains balance sheet schedules.7. Prepares monthly financial statements and regular program financial reports as directed by the Senior Director of Finance.8. Reviews and approves bank reconciliations.9. Perform maintenance and recording of fixed assets and equipment, including additions, deletions, depreciation, and dispositions.10. Prepares monthly trial balance and cost center reports.11. Assists in the management of the annual audit and tax preparation.12. Reviews operating procedures and recommends changes to improve efficiency and reduce costs.13. Has shared oversight of public and private grant reporting.14. Works with the Pery Consulting Group as needed in tracking grant performance and allocation methodology to ensure maximization of grant utilization as well as proper allocation and optimal net revenue results.15. Works with the Senior Director of Finance, Senior Grants Billing Manager, and program managers to assist with tracking grants and budget modifications, as needed.16. Verifies and controls the pre-numbered documents, such as check and receipt stock.17. Assists the Senior Director of Finance with preparation and modifications of the annual budget.18. Analyzes, recommends, and assists in the implementation of accounting policies, quality, and internal control procedures.19. Reviews operating procedures and recommends changes to improve efficiency and reduce costs.20. Works to safeguard agency assets and assure accurate and timely recording of all transactions by implementing disciplines of internal audits, controls, and checks across all departments.21. Supervises the Senior Accounting Manager.22. Prepares analytical reports as required.23. Interfaces with other staff members to provide support on grant management and financial reporting.24. Stay abreast of government regulations and preparation and coordination of audits and annual tax filings.25. Additional responsibilities, tasks and projects as assigned by supervisor.
QUALIFICATIONS1. Bachelor's degree in accounting or business-related field required; Master's or CPA licensed preferred. education requirements may be substituted with comparable work experience.2. Minimum of 5 years' combined work experience with GAAP, financial systems best practices and audit preparation.3. Minimum 3 years' experience as a non-profit Controller with government grant experience.4. Minimum 5 years of experience working in a Finance Department in a supervisory role with a team of 4+ members and understanding accounting standards and principles.5. Experienced with all facets of the accounting cycle from transactional level to month-end and annual close-out.6. Demonstrated ability in analysis, budget development, and contractual compliance.7. Demonstrated organizational abilities, attention to detail, and proficiency in prioritizing assignments for timely completion of projects.8. Strong administrative skills with significant attention to detail. Strong attention to detail required to produce thorough, accurate and high-quality work.9. High degree of ethics and integrity.10. Excellent interpersonal, written, and verbal communication skills to articulate and explain complex financial issues effectively.11. Demonstrated record as a successful team player, including the ability to develop and maintain a goal-oriented, positive attitude throughout the finance team.12. Advanced Microsoft Excel skills, and mastery of computer software including Microsoft Word, email, and internet.13. Experience with multiple non-profit accounting software, and preference for QuickBooks Enterprise.14. Flexible, adaptable, and capable of working in a fast-paced, professional environment.15. Strong customer service orientation required. Must possess a courteous and professional demeanor and exhibit good judgment when assisting/interacting with others.16. Must be able to maintain confidentiality of sensitive information.17. Self-driven and self-motivated to "get your hands dirty".
WORK ENVIRONMENT1. Primarily indoor office and congregate living facility environment2. Walk or drive to different local sites at least 30% of the time3. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds4. May necessitate working in busy and loud environments5. May be exposed to elements like cold, heat, dust, noise, and odor6. May need to bend, stoop, twist, and sit throughout the day
Staff Accountant - Cash Receipts/Accounts Receivables
Santa Anita Park job in Arcadia, CA
Job Description
We are seeking a dynamic and detail-oriented Staff Accountant to join our accounting team. The ideal candidate will play a key role in executing accounting processes such as Cash Receipts and Accounts Receivables. The Staff Accountant will collaborate with other team members, assist in the execution of accounting procedures, and contribute to the overall success of our accounting team.
Key Responsibilities
Daily
· Prepare, verify, and process cash receipts for industry specific services
and settlements.
· Notify Senior Management of daily bank balances.
· Track and distribute check deposit and wire log to team members.
· Create outgoing wire transfers as needed.
· Post intercompany wire transfers as needed.
· Enter customer payments into the general ledger/accounting system.
Weekly
· Complete weekly bank deposits.
· Enter and Post cash transactions in D365 Cash Receipts System.
· Apply cash receipts to Accounts Receivable accounts.
· Update the accounts receivable report for Management Fees.
· Collections upkeep by sending invoice reminders and communicating with customers.
Monthly
· Reconcile Balance Sheet General Ledger Accounts.
· Prepare Adjusting Journal entries as needed.
· Create and send Management Fee Revenue Invoices.
· Report past due items and unresolved issues to management.
· Other duties as assigned.
Other:
· Candidate will be required to train in other areas outside of their core responsibilities to
support other team members.
· Must perform duties in an efficient, timely and accurate manner.
· Ensure monthly proper general ledger coding
· Prepare deposits that may require research to obtain proper general ledger coding.
· Verify the validity of account discrepancies by obtaining and investigating information.
· Maintain accuracy of accounts receivable accounts and General Ledger coding.
· Generate monthly, quarterly, or annual reports detailing accounts receivable activity.
· Protect organization's value by keeping confidential information.
· Keeps accurate records of payments received from customers
· Maintains filing system current (Paper and/or online server)
Ideal Candidate:
· Bachelor' degree in accounting or related field. Minimum of 5 years' accounting
experience.
· Minimum 2-5 years of related cash receipts and/or accounts receivable experience.
· Demonstrates a sense of urgency and ability to meet deadlines. Able to perform in a
fast-paced environment.
· Self-starter and resourceful.
· Strong work ethic
· Knowledge of generally accepted accounting and record keeping procedures (GAAP)
· Balance Sheet Account Analysis experience required.
· Journal entry preparation experience required
· Accounting software such Dynamics 365 Busines Central helpful
· Proficient in Microsoft Office.
· Intermediate to advance level of Excel
· Ability to perform a variety of complex accounting and clerical duties with the highest
degree of accuracy and organization.
· Excellent analytical and problem-solving skills
· Ability to work independently and as a team member
· Ability to establish and maintain cooperative working relationships with all contacted in
the scope of employment
· Ability to work with a diverse group of people
· Excellent customer service skills
· Exceptional oral and written English communication skills
Cook 3
Santa Anita Park job in Arcadia, CA
Job Description
Under direction of designated Sous Chef, the Cook III prepares food/menu items for guest consumption utilizing only approved recipes, cooking methods and ingredients as set by Food & Beverage/Culinary Management; maintains all food, equipment and kitchens to set health codes and track standards; maintains positive, team oriented and accommodating attitude toward guests (internal as well as external), fellow team members and management, at all times.
1. Possess adequate knowledge of basic food products (meat, poultry, fish, produce, dry goods, etc.) and standard food production equipment; possess adequate knife skills and ability to sufficiently perform all basic cooking method, as well as the ability to multitask within those basic cooking methods to ensure no interruption in servicing of the guests.
2. Possesses adequate understanding the food rotation method “FIFO”; directly responsible for labeling and dating all food items on their designated station as well as the kitchen as a whole; ensures all food items are within expiration dates or if not, that they are disposed of and properly logged on waste sheets.
3. Possesses the ability to read food order tickets and identify menu items and substitution/special requests in a timely and clear manner as well as communicate those requests clearly to fellow team members.
4. Maintains acceptable attendance record and arrives at workstation at scheduled time, in proper uniform and ready to work.
5. Reports any injuries, accidents or possible unsafe work environment or health code issues to management immediately upon identification at all times.
6. Performs any job responsibilities and or tasks deemed necessary by Culinary Management within the scope of this position and business needs of the department.
7. Strength sufficient to frequently lift and/or move up to 10 pounds below or at waist level and occasionally lift, move or carry objects over 50 pounds below and at waist level.
QUALIFICATIONS
Education: High School Diploma or GED required; Vocational/Technical/Business certification preferred.
Other Requirements: Maintain clean and proper work attire in accordance with company policy
Counselor Advocate, PT Overnight
Los Angeles, CA job
Role: Counselor Advocate, PT Overnight Reports to: Program Manager Program: 1800-Domestic Violence Department: Sojourn Shelter Setting: 100% Onsite Schedule: Saturday and Sunday, 11pm - 7:30am Status: Part-time/Non-Exempt/Non-Management
Openings: 2
Summary:
Sojourn's mission is to provide, without prejudice, shelter and support services to adult and child victims of domestic violence; prevent violence through non-dominant child-rearing, and the re-envisioning of gender stereotypes using a philosophy of nonviolence and individual empowerment; and work toward advancing social justice, locally and globally. Through shelter, support groups, workshops, hotline calls, children's empowerment programming, legal services, and service referrals, Sojourn brings safety, connection, and hope to individuals and families. Sojourn also works to educate the broader community and advance public policy that affirms the rights of oppressed populations.
Essential Duties and Responsibilities:
Maintain accurate progress notes and documentation of client services
Adhere to program/contract compliance as per guidelines and requirements mandated for DV shelter programs, standards of confidentiality, HIPPA, safety and crisis intervention.
Responsible for providing direct services to clients:
Assist with client crises as needed (life skills, conflicts resolution, safety planning, etc.) using trauma-informed de-escalation and mediation techniques.
Ensure implementation of empowerment model, harm reduction and trauma informed care methodologies.
Provide crisis intervention, safety planning, resources and eligibility screenings for program services for potential program participants via Sojourn 24-hour hotline for DV crisis per DV best practices and standards.
Assist with client entry and exit of shelter programs
Assist with transportation of program participants and their belongings to meetings such as the court, doctors, community resources, and housing appointments etc. as necessary.
Facilitate support groups for Adult and Child Participants including but not limited to life skills, DV education, Parenting Education.
Provide child-care occasionally
Ensure adherence to shelter guidelines for program participants under the supervision of shelter management.
Provide resources and referrals as needed
Assist with life skills support and education such as, grocery shopping, assistance with chores/cleaning, provision of child care
Establish and maintain positive, productive working relationships with clients, staff, community partners and community stakeholders including mental health programs, DV shelter programs, local law enforcement, local neighborhood councils (and other local officials), and providers of services and resources to homeless persons.
Attend staff meetings, case conferences, training workshops, and community meetings as needed.
Take inventory of site needs and submit facility maintenance, IT, and supply order requests.
Submit daily activity reports to leadership staff and effectively communicate on-site activities; ensure appropriate communication during shift transition meetings
Participate and conduct safety drills, routine facility checks to ensure compliance with county health standards
Participate in maintaining the organization and cleanliness of the shelter facility.
Work with shelter management to report credible suspicions of child abuse
Train, assist and provide feedback to volunteers
Other Duties as Assigned
Specific Duties-Operations:
Ensure that shelter property and its surroundings is well maintained and clean.
Regularly inspect facilities to verify clean, sanitary conditions.
Report any maintenance issues or need for repairs to supervisor in a timely fashion.
Regularly inspect facility/beds to ensure they are in working order.
Train shelter support staff in proper protocol for site maintenance.
Ensure monthly safety and fire drills are conducted
Qualifications:
High School Diploma or GED or Equivalent
Trustworthy, honest, and team player.
Ability to supervise shelter participants with dignity and respect at all times.
Must engage participants in positive interactions and troubleshoot problems as they surface.
Must exhibit sound decision-making ability related to crisis and safety planning
Ability to work with a diverse population and implement cultural responsiveness
Ability to handle communications with public, TPC staff and volunteers via phone or in person.
Literate with the ability to operate basic computer functions.
Able to maintain confidentiality.
Able to supervise sanitary conditions at all times in all areas including, client proms, general areas, and communal living areas.
Willingness to work flexible hours as needed, and handle emergencies which may occur daily, nightly, or overnight.
Understanding of Domestic Violence Survivor population and their specific needs for services
Use of own vehicle; responsible to carry all auto insurance legally required in State of California
Valid California Drivers License
Willingness to receive 40-hour Domestic Violence Training
Preferred Qualifications:
Bilingual Spanish
Experience in social services program or case management preferred; 24-hour shelter experience preferred
Extensive experience working in social services field with direct experience related to provision of case management services preferred
Experience working in communal living or shelter environment preferred
Job Description Work Environment:
Combination of field and office environment
On occasion walk or drive to different local sites
Regularly required to sit, stand, bend and occasionally lift or carry up to 50 pounds
May necessitate working in busy and loud environment
May be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist and sit throughout the day
Program Manager, Burbank Blvd. (SPA 2)
Los Angeles, CA job
Role: Program Manager, SPA 2 Reports to: Senior Director, Project Based Housing Program: 1603-Housing Retention Department: Permanent Housing Schedule: Monday - Friday, 8am - 4:30pm
Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
The People Concern is partnered with the Department of Health Services (DHS) and their Housing for Health (HFH) Program to provide housing and Intensive Case Management Services (ICMS) to persons experiencing homelessness. The Project-based Housing Program houses individuals transitioning from homelessness in subsidized housing units that are attached to supportive services.
Project-based Housing clients are linked to ICMS case managers who provide home-based and field-based interventions clinical services while employing trauma-informed care and harm reduction approaches. Clients in our programs are a diverse group with complex trauma experiences complicated by medical, mental health and substance use barriers. Clients remain in the program for as long as they require subsidized housing. For many individuals this may mean their entire lifetime.
The Program Manager is responsible for daily oversite of the ICMS Teams based in the Project-based Housing sites. This includes assistance with client crisis management, coordination of services, and clinical supervision to case management team. The Program Manager serves as the primary liaison between the agency's DHS HFH program staff and the ICMS team, ensuring funder standards are met. They also support collaborative working relationships with site-based partners including property managers, housing developers, and local community resources.
Essential Duties and Responsibilities:
Provide clinical and administrative supervision to Bachelors-level Case Managers and Masters-level Clinical Case Managers.
Facilitate weekly team meetings and case consultation utilizing a trauma-informed care lens and harm reduction approach.
Collaborate with other Housing Department teams, DHS supports, and community partners to develop creative interventions focused on improving the safety and well-being of our most marginalized clients.
Assist with client crisis management which includes assessment for voluntary and involuntary psychiatric hospitalizations.
Be available to respond to emergency calls and situations on a 24-hour basis with support from direct clinical supervisor and Housing Department Directors.
Ensure all documentation, charting, and data collection for program clients is complete, timely, and accurate through on-going audits of electronic data bases and chart reviews.
In coordination with the Project-based Housing Director, provide budgetary oversight of program administration and ensure program revenue and expenses are within the annual budget.
Assist in the screening, assessment, and enrollment of clients, including orientation to program policies, resources, and goals.
Ensure case management staff are linking clients to appropriate services and utilizing a "Whatever It Takes" approach. Case Managers will provide assistance with locating and securing housing, connection to community resources, government and state benefits, medical, mental health and substance use services.
Provide support and containment to team in the event of client death and/or traumatic incident. Coordinate or provide debriefing when appropriate.
Ensure that all Annual Reviews are completed in a timely manner.
Provide oversite regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population served.
Hire and manage staffing of ICMS team and ensure staff are adequately trained and abide by all agency and department policies and procedures.
Qualifications:
MSW, MFT, LPCC or PsyD who is registered with CA BBS (supervision hours are available for this position).
Minimum of two years' full-time experience working with the homeless, preferably those living with mental illness and/or substance addictions.
Two years' supervisory experience managing staff.
Current, valid CA Driver's license with an acceptable driving record.
Able to be on-call 24/7 with support from direct clinical supervisor and Housing Department Director.
Job Description Work Environment:
Field (may need to travel) and indoor office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist and sit throughout the day
HSSP Senior Clinician, Flower St.
Los Angeles, CA job
Role: HSSP Senior Clinician Reports to: Assistant Director Program: 1307-HSS MHSA Department: Mental Health Setting: 100% Onsite Schedule: Monday - Friday, 8am - 4:30pm Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
The Housing Supportive Services Program (HSSP) is a specialized program that provides comprehensive and intensive field-based community mental health services designed to meet the unique needs of individuals in Permanent Supportive Housing (PSH) who are formerly homeless and have a Severe Mental Illness (SMI) or Serious Emotional Disturbance (SED). As part of a multi-disciplinary team, the Senior Clinician will conduct psychotherapy with adult members that have severe and persistent mental illness in the office, in member's homes, or the field. The Senior Clinician's primary responsibilities are to engage members and to coordinate mental health and recovery services that will ensure housing stability and community integration. This position is responsible for maintaining the highest quality provision of direct individual and group therapeutic services and case management services, while fostering teamwork among staff and across departments and programs.
Essential Duties and Responsibilities:
Provide, coordinate, and implement mental health and recovery support services with individual members.
Conduct individual, family and group psychotherapy.
Develop effective, trusting relationships with members, with a focus on facilitating independence and maintenance of improved physical and mental health.
Collaborate with each member to develop their individual service plan; review and update it upon completion of goals.
Assist management and other Clinicians with program evaluation and modification for future program improvements and growth.
Assist members with becoming involved in daily activities, socialization, health maintenance, sense of community, and progress in recovery reflective of The People Concern's model which emphasizes customer choice, harm reduction, and psycho-social rehabilitation.
Work cooperatively and cohesively with other members of the HSSP team, including participation in weekly staff meetings, group clinical supervision, and trainings.
Develop and maintain a complete, accurate, and current member file with all funder-required documents.
Become LPS Designated with the Department of Mental Health for Los Angeles County.
Respond to crises, assess, and initiate 5150 Applications as needed.
Scheduled to be on rotation as LPS Designated staff for monthly Mental Health Department After Hours Calendar.
Responsibilities Common to All Agency Employees
Maintain a safe work environment and confidentiality at all times
Be proactive, creative, and flexible in determining, evaluating, researching, and resolving issues
Organize and prioritize multiple activities to meet all external and internal deadlines
Maintain professional demeanor that reflects positively on the agency
Demonstrate respect and courtesy toward others
Able to thrive in a work environment emphasizing teamwork and collaboration
Respond in a timely manner in all aspects of communication
Work with minimum supervision
Perform other duties as assigned
Qualifications:
Master's degree in Social Work, Psychology, or a related field of study from an accredited university.
Valid registration or licensure with the California Board of Behavioral Sciences.
Must have at least 1000 clinical hours accrued towards licensure.
Current, valid California Driver's with an acceptable driving record and reliable vehicle
Able to transport members in your personal vehicle
Outstanding clinical and strong team-building skills
Detail-oriented with excellent time management, organizational, written, verbal, and computer skills
Job Description Work Environment:
Combination of field and office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist, and sit throughout the day
Assistant Director, SPA 5&6
Los Angeles, CA job
Role: Assistant Director, SPA 5&6 Reports to: Director, PBH SPA 5&6 Program: 1603- Housing Retention Department: Project Based Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm
Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
The Assistant Director of Project-based Housing will support the Director of Project-based Housing in overseeing designated Project-based Housing sites, employees, and clients throughout Los Angeles County.
Essential Duties and Responsibilities:
Develop effective, trusting relationships with clients using a client-centered approach that includes motivational interviewing and harm reduction.
Provide clinical consultation to staff working with complex clinical situations and suggest appropriate clinical interventions.
Daily coordination and oversight of program operations and program activities.
Provide clinical supervision to staff working towards licensure.
Provide leadership to staff to ensure integration of client care with Property Management and Developer for all Project-based Housing sites.
Work with Brilliant Corners, HACLA, and LACDA to address policy or client related advocacy.
Develop awareness of funder expectations and respond to funders with appropriate communication and coordination of services.
Assist Program Management staff in recruitment, selection, training, supervision, and evaluation of direct service staff.
In partnership with the Director of Project-based Housing, provide leadership and supervision to housing department Project-based Housing Program Managers.
Ensure that data is being entered into the DHS database (CHAMP) and LAHSA database (HMIS) in a timely manner. Ensure data accuracy for reporting requirements' outcomes.
Monitor that staff are providing appropriate level of service and that progress notes are being completed in a timely manner.
Organize documentation for housing applications (HACoLA, HACLA and Brilliant Corners).
Ensure intake and psychosocial assessment are completed for all referrals within timeline listed in DHS ICMS work order.
Monitor that goal plans are being updated quarterly.
Participate in and support leadership of case conference, staff meetings, trainings, and retreats.
Maintain client confidentiality at all times and ensure to follow agency, state and HIPAA laws.
Provide direct support with client crisis intervention including writing 51/50 applications, when appropriate.
Follow up on client grievances working towards appropriate resolution for clients and staff.
Attend Quality Assurance meetings.
Provide death and dying debriefing with staff, when directed.
Ensure adherence to policies and procedures.
Qualifications:
Masters' degree in mental health field (Social Work, MFT, or Psychology).
Active clinical License and good standing with California Board of Behavioral Sciences for over 2 years.
Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
Able to work in a high tolerance Harm Reduction model with Members who have multiple barriers.
Extensive knowledge of local and federal government benefits and entitlements.
Highly detail oriented with excellent time management, organizational, written, verbal, and cross-cultural communication skills.
Computer literate; able to effectively use computerized database for client file management, with basic skills in Microsoft Word, Outlook, and Excel programs.
Strong interpersonal, collaboration, and team building skills.
Ability to work as part of a multidisciplinary team.
Passion for working with the population served.
Preferred Qualifications:
At least 2 years of management/supervisory experience preferred.
Job Description Work Environment:
Field (may need to travel) and indoor office environment
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments.
Will be exposed to elements like cold, heat, dust, noise and odor.
May need to bend, stoop, twist, and sit throughout the day.
Case Manager - Project-Based Housing+, ODR
Los Angeles, CA job
Role: Case Manager - Project-Based Housing+, ODR Reports to: Program Manager Program: 1602- DHS ODR Department: ODR Housing Setting: 100% Onsite Schedule: Monday - Friday, 8:00am - 4:30pm Status: Full-time/Non-Exempt/Non-Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
In partnership with Office of Diversion and Re-entry (ODR) Team the Case Manager will provide Intensive Case Management Services (ICMS) to clients who have been involved in the criminal justice system and through ODR, are receiving ongoing case management services to obtain and maintain permanent supportive housing in the community.
Through the use of evidence-based practices such as harm reduction, housing first, and trauma-informed care, the Case Manager supports Clients' housing stability, self-sufficiency, and community integration. The Case Manager works to implement interventions with recently housed Clients to support housing retention and further coordinates multiple services to meet individualized needs. The Case Manager collaborates with Clients to learn independent living skills and other life-skills vital to successful retention of permanent housing.
Essential Duties and Responsibilities:
Maintain a caseload of 22 clients for intensive case management services.
Develop relationships with Clients with a focus on facilitating independence and maintenance of improved physical and mental health.
Collaborate with the Office of Diversion and Re-Entry (ODR), LA County Department of Mental Health (DMH) and Department of Health Services (DHS) programs to enhance coordination within Clients' treatment team.
Engage Clients and implement interventions with an approach emphasizing Client choice, harm-reduction, and psychosocial rehabilitation within a setting guided by trauma-informed care, housing-first principles, and professional boundaries.
Assist in the screening, intake, and enrollment of Clients including orientation to program policies and goals.
Complete comprehensive biopsychosocial assessments and functional needs assessments to guide individualized treatment planning.
Complete quarterly collaborative goal plans with Clients with the purpose of targeting areas that will improve quality of life and health outcomes.
Write and maintain accurate, complete, and up-to-date progress notes and data in electronic databases as required by the program and its funding sources.
Ensure all Client documents within physical charts are complete, accurate, current, and filed as guided by agency, department, and funder expectations.
Maintain confidentiality of Client information per HIPAA and internal agency guidelines.
Assist Clients in applying for and obtaining all benefits to which they are entitled.
Coordinate appointments, transportation, and follow-up services for Clients to improve access to primary health care, mental health care, substance use services, and other local resources in order to build sustainable community connections and reduce the need for emergency health care services.
Support Clients by teaching and modeling life skills involved such as budgeting, housekeeping, meal preparation, appointment scheduling, health maintenance, and socialization within community where they are housed.
Communicate effectively with property managers and other third party partners.
Work cooperatively and cohesively with multidisciplinary team including participation in staff meetings, direct individual supervision, and trainings.
Adapt workload as directed by supervisor in response to funder expectations.
Other duties, as assigned.
Qualifications:
Bachelor's degree preferred; or a minimum two years' experience working with homeless individuals, preferably those living with mental illness and/or substance addictions, or an equivalent combination of education and experience.
Valid Driver's license, reliable car, auto insurance, and an acceptable driving record.
Demonstrated knowledge of case management.
Able to work in a high tolerance Harm Reduction model with Clients experiencing multiple barriers.
Job Description Work Environment:
Combination of field and office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites.
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise, and odor.
May need to bend, stoop, twist, and sit throughout the day.
Director, Project Based Housing SPA 2
Los Angeles, CA job
Role: Director, Project Based Housing SPA 2 Reports to: Senior Director, SPA1-2 Program: 1603- Housing Retention Department: Permanent Housing Schedule: Monday - Friday, 8am - 4:30pm Status: Full-time/Exempt/Management
Benefits: Medical, Vision, Dental, Life Insurance, 403(b) Retirement plan, Employee Assistance Program (EAP), etc.
Openings: 1
Summary:
Under the direction of the Senior Director, Project Based Housing, the Director, Project Based Housing will provide administrative and clinical care and oversight to Project Based Housing programs located throughout Los Angeles County. This includes managing Assistant Directors and Program Managers and working in collaboration with the Director of Housing Administration on relationships with Housing Authorities and other funders. The Director of Project Based Housing will also provide direct oversight regarding program operations, reporting, outcomes, intakes, and referrals.
Essential Duties and Responsibilities:
Provide oversight to the supportive service teams connected to housing programs to engage and provide stabilization and retention of services to Clients living in Project Based Housing.
Interface with Housing Developers, Landlords, and Property Management companies to collaborate on housing placement, retention, and program operations improvements.
Work in collaboration with Assistant Directors, Program Managers, and other Project Based team members to remove barriers to Clients' access to permanent housing as well as long-term Client housing retention.
Provide clinical and administrative supervision to Assistant Directors and Program Managers.
Provide clinical care directly to Clients living in Project Based Housing and role model Client assessment and treatment best practices for Project Based housing staff.
Lead and facilitate team meetings and case conferences of Project Based Housing management and program staff.
Engage in Project Based program assessment to identify process gaps and create responding trainings or program improvements to ensure continued innovations and enhancements in client care and staff support/retention.
Directly engage in clinical Client crisis evaluation on an individual basis and respond by directly providing clinical care and crisis intervention and/or triage with staff and guide responding to medical and mental health crises, including writing LPS 5150 applications.
Work collaboratively with each Project Based management team and case managers to build appropriate intervention plans and provide Client clinical care as well as case management referrals and resource connections.
Oversee and conduct ongoing file review and client file management for quality assurance and audit preparation.
Conduct ongoing trainings with staff on file documents and contract outcomes/ goals.
Generate HMIS and CHAMP reports, locate errors, and provide follow-up reports to staff for corrective plan(s) of action.
Assist with program and fiscal audits.
Act as the Liaison with all Housing Authorities, DHS, DMH, and Brilliant Corners leadership.
Assist with gathering necessary documentation for the RFP process when funding opportunities identified.
Provide oversight regarding hiring and ensure Diverse and Equitable hiring practices to appropriately reflect the diversity of the population served.
Ensure OSHA reports on completed on a monthly basis.
Special projects and other duties, as assigned.
Qualifications:
Master's degree in the mental health field (Social Work, MFT, or Psychology).
Active clinical License and good standing with the California Board of Behavioral Sciences for over 2 years, preferred.
Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
Able to work in a high-tolerance Harm Reduction model with Members who have multiple barriers.
Preferred Qualifications:
At least 4 years of management/supervisory experience, preferred.
Job Description Work Environment:
Field (may need to travel) and indoor office environment.
Regularly required to sit, stand, bend; occasionally lift or carry up to 35 lbs.
On occasion walk or drive to different local sites
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist and sit throughout the day
Program Manager, E6
Los Angeles, CA job
Position: Program Manager, E6Department: E6 OutreachReports to: DirectorOversee: Case ManagersLocation: E6 DTLA Office/E6 Olympic Outreach, 1625 W Olympic Blvd Ste 603 LA CA 90015Schedule: Monday- Friday, 8am- 4:30pmStatus: Full-Time; Exempt (salary); ManagementBenefits: Medical, Dental, Vision, Retirement Planning (403b), Employee Assistance Program (EAP), etc.
Summary
As part of the LA County strategy to combat homelessness, the goal of E6 is to create a countywide network of multidisciplinary, integrated street-based teams to identify, engage, and connect, or re-connect homeless individuals to interim and/or permanent housing and supportive services.
The E6 Program Manager will provide leadership and oversight to area-specific multidisciplinary E6 Street Outreach teams. The Program Manager will ensure that appropriate, high quality, and integrated care and services are provided to clients, including carrying a case load themselves when necessary to support the team. The Program Manager is also responsible for efficiency of operations, coordinating services with partner agencies as needed, and fostering collaboration within the team between other departments and programs. The Program Manager is responsible for administrative aspects of team leadership, including data oversight and reporting of outcomes.
Essential Duties & Responsibilities
Provide leadership to multidisciplinary teams, ensuring continuity of care and services between The People Concern agency resources and partnering public and private agencies.
Facilitate individual and team supervision utilizing a trauma-informed care lens and harm reduction approach.
Provide clinical guidance to staff as needed, including in psychiatric emergencies and crisis situations.
Provide assistance, in the field, in order to support the team or individual team members.
Be available to respond to emergency calls and situations on a 24-hour basis when needed.
As needed assist in the screening, assessment, enrollment, and case management of clients.
Ensure all paperwork and data collection is complete, timely, accurate, and current in agency records and electronic databases through on-going audits of electronic databases and chart reviews.
Ensure adherence to funding source contracts and performance standards; prepare written reports on program activities as assigned and as required by funding sources.
Provide training to staff on policies and procedures of the program and agency.
Hire and manage staffing of MDT team and ensure staff are adequately trained and abide by all agency and department policies and procedures.
Complete 90-day and annual performance evaluations in a timely manner.
Attend all department, agency-wide, and county/city service provider meetings and trainings (as necessary).
Qualifications
MSW, MFT, or LPCC who is registered with CA BBS (supervision hours are available for this position) OR five or more years' experience working in outreach and with persons experiencing homelessness.
Two years' experience providing direct supervision and management of staff; experience managing a team preferred.
Minimum of two years' full-time experience working with individuals who are experiencing homelessness, preferably those living with mental illness and/or substance addictions and/or physical health challenges.
Detail oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
Able to work in a high tolerance harm reduction model with individuals who have multiple barriers
Able to learn quickly and work effectively with a wide range of constituents
Strong interpersonal and team building skills
Self-starter with the ability to stay ahead of the curve and thrive in fast-paced work environment
Current, valid California Driver's with an acceptable driving record
Able to obtain and maintain CPR/1st Aid certification
All internal candidates must be in good standing and in their current role for at least six months.
Work Environment
Combination of field and office environment
Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
On occasion drive to different sites throughout the assigned outreach area
Will necessitate working in busy and loud environments
Will be exposed to elements like cold, heat, dust, noise, odor, and smoke
May need to bend, stoop, twist, and sit throughout the day
Counselor Advocate, PT Evenings
Santa Monica, CA job
Role: Counselor Advocate, PT Evenings Reports to: Program Manager Program: 1800-Domestic Violence Department: Sojourn Shelter Setting: 100% Onsite Schedule: Saturday and Sunday, 2:30pm - 11pm Status: Part-time/Non-Exempt/Non-Management
Openings: 1
Summary:
Sojourn's mission is to provide, without prejudice, shelter and support services to adult and child victims of domestic violence; prevent violence through non-dominant child-rearing, and the re-envisioning of gender stereotypes using a philosophy of nonviolence and individual empowerment; and work toward advancing social justice, locally and globally. Through shelter, support groups, workshops, hotline calls, children's empowerment programming, legal services, and service referrals, Sojourn brings safety, connection, and hope to individuals and families. Sojourn also works to educate the broader community and advance public policy that affirms the rights of oppressed populations.
Essential Duties and Responsibilities:
Maintain accurate progress notes and documentation of client services
Adhere to program/contract compliance as per guidelines and requirements mandated for DV shelter programs, standards of confidentiality, HIPPA, safety and crisis intervention.
Responsible for providing direct services to clients:
Assist with client crises as needed (life skills, conflicts resolution, safety planning, etc.) using trauma-informed de-escalation and mediation techniques.
Ensure implementation of empowerment model, harm reduction and trauma informed care methodologies.
Provide crisis intervention, safety planning, resources and eligibility screenings for program services for potential program participants via Sojourn 24-hour hotline for DV crisis per DV best practices and standards.
Assist with client entry and exit of shelter programs
Assist with transportation of program participants and their belongings to meetings such as the court, doctors, community resources, and housing appointments etc. as necessary.
Facilitate support groups for Adult and Child Participants including but not limited to life skills, DV education, Parenting Education.
Provide child-care occasionally
Ensure adherence to shelter guidelines for program participants under the supervision of shelter management.
Provide resources and referrals as needed
Assist with life skills support and education such as, grocery shopping, assistance with chores/cleaning, provision of child care
Establish and maintain positive, productive working relationships with clients, staff, community partners and community stakeholders including mental health programs, DV shelter programs, local law enforcement, local neighborhood councils (and other local officials), and providers of services and resources to homeless persons.
Attend staff meetings, case conferences, training workshops, and community meetings as needed.
Take inventory of site needs and submit facility maintenance, IT, and supply order requests.
Submit daily activity reports to leadership staff and effectively communicate on-site activities; ensure appropriate communication during shift transition meetings
Participate and conduct safety drills, routine facility checks to ensure compliance with county health standards
Participate in maintaining the organization and cleanliness of the shelter facility.
Work with shelter management to report credible suspicions of child abuse
Train, assist and provide feedback to volunteers
Other Duties as Assigned
Specific Duties-Operations:
Ensure that shelter property and its surroundings is well maintained and clean.
Regularly inspect facilities to verify clean, sanitary conditions.
Report any maintenance issues or need for repairs to supervisor in a timely fashion.
Regularly inspect facility/beds to ensure they are in working order.
Train shelter support staff in proper protocol for site maintenance.
Ensure monthly safety and fire drills are conducted
Qualifications:
High School Diploma or GED or Equivalent
Trustworthy, honest, and team player.
Ability to supervise shelter participants with dignity and respect at all times.
Must engage participants in positive interactions and troubleshoot problems as they surface.
Must exhibit sound decision-making ability related to crisis and safety planning
Ability to work with a diverse population and implement cultural responsiveness
Ability to handle communications with public, TPC staff and volunteers via phone or in person.
Literate with the ability to operate basic computer functions.
Able to maintain confidentiality.
Able to supervise sanitary conditions at all times in all areas including, client proms, general areas, and communal living areas.
Willingness to work flexible hours as needed, and handle emergencies which may occur daily, nightly, or overnight.
Understanding of Domestic Violence Survivor population and their specific needs for services
Use of own vehicle; responsible to carry all auto insurance legally required in State of California
Valid California Drivers License
Willingness to receive 40-hour Domestic Violence Training
Preferred Qualifications:
Bilingual English and Spanish
Experience in social services program or case management preferred; 24-hour shelter experience preferred
Extensive experience working in social services field with direct experience related to provision of case management services preferred
Experience working in communal living or shelter environment preferred
Job Description Work Environment:
Combination of field and office environment
On occasion walk or drive to different local sites
Regularly required to sit, stand, bend and occasionally lift or carry up to 50 pounds
May necessitate working in busy and loud environment
May be exposed to elements like cold, heat, dust, noise and odor
May need to bend, stoop, twist and sit throughout the day
Director, Project Based Housing
Lancaster, CA job
Position: DirectorDepartment: Project-Based HousingReports to: Chief Program Officer, Housing ServicesSupervises: Program ManagersLocation: Kensington Campus, 45244 32nd St West, Lancaster, CA 93536Schedule: Monday-Friday, 8:00 am - 4:30 pm Status: Full-Time, Exempt (Salary), ManagementBenefits: Medical, Dental, Vision, Retirement planning (403b), Employee Assistance Program (EAP), etc.
Summary: Under the collaborative direction of the Senior Director, Kensington and the Deputy Director of Project Based Housing, the Director, Project-Based Housing Kensington will provide administrative and clinical oversite to Project-based Housing programs located throughout Los Angeles County.
This includes managing Assistant Directors and Program Managers and working in collaboration with the Director of Housing Administration on relationships with Housing Authorities and other funders.
The Director of Project-based Housing will also provide direct oversite regarding program operations, reporting, outcomes, and intakes, and referrals.
Duties and Responsibilities: 1.
Provide oversight to the supportive service teams connected to housing programs to engage and provide stabilization and retention services to homeless individuals living in Project-based Housing.
2.
Interface with Housing Developers, Landlords, and Property Management companies to secure housing resources.
3.
Work in collaboration with Assistant Directors, Program Managers, and other Project-based team members to remove barriers to permanent housing and long term housing retention.
4.
Provide clinical and administrative supervision to Assistant Directors and Program Managers.
5.
Provide clinical supervision to Project-based staff working towards clinical licensure.
6.
Lead and facilitate team meetings and case conferences of Project-based Housing management and program staff.
7.
Engage in Project-based program assessment to identify process gaps and create responding trainings or program improvements to ensure continued innovations and enhancements in client care and staff support / retention.
8.
Evaluate crisis situations on an individual basis and respond by directly providing crisis intervention or triaging with staff and guide client crisis intervention responding to medical and mental health crises, including writing LPS 5150 applications.
9.
Work collaboratively with each Project-based management teams and direct services providers to build appropriate intervention plans.
10.
Work with Deputy Chief, Project Based Housing on any property management issues or clinical crisis situation that should arise that need addition consolation to navigate.
11.
Inform both the Senior Director, Kensington and the Deputy Director of Project Based Housing, when crisis situation arise so that they are aware of the situation and planned intervention.
10.
Oversee and manage file review for required grant documentation and eligibility.
11.
Conduct ongoing file review and client file management for quality assurance and audit preparation.
12.
Conduct ongoing trainings to staff on file documents and contract outcomes/ goals.
13.
Generate HMIS and CHAMP reports, locate errors, and provide follow up reports to staff for corrective plan(s) of action.
14.
Generate client lists for case managers monthly of clients that need HMIS or CHAMP data corrections.
15.
Assist with program/fiscal audits.
16.
Act as the Liaison with all Housing Authorities, DHS, DMH, and Brilliant Corners leadership.
17.
Assist with gathering necessary documentation for RFP process when funding opportunities are identified.
18.
Special projects and other duties, as assigned.
Qualifications: 1.
Masters' degree in mental health field (Social Work, MFT, or Psychology).
2.
Licensed for 2 years and in good standing with California Board of Behavioral Sciences preferred.
3.
Extensive experience working with individuals with severe and persistent mental illness and co-occurring disorders.
4.
At least 4 years of management/supervisory experience preferred.
5.
Able to work in a high tolerance Harm Reduction model with Members who have multiple barriers.
6.
Extensive knowledge of local and federal government benefits and entitlements.
Work Environment:1.
On occasion walk or drive to different local sites2.
Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds3.
Field (may need to travel) and indoor office environment4.
Will necessitate working in busy and loud environments5.
Will be exposed to elements like cold, heat, dust, noise and odor6.
May need to bend, stoop, twist , and sit throughout the day