Santa Barbara Neighborhood Clinics jobs - 194 jobs
MOBILE VAN DRIVER
Santa Barbara Neighborhood Clinics 3.8
Santa Barbara Neighborhood Clinics job in Santa Barbara, CA
The Mobile Van Driver will transport Dental and Medical Equipment to practice sites between locations using the Dental Van and the Medical Mobile Van. The Mobile Van Driver will be responsible for ensuring safe and timely arrival and departure of the van. Additionally, the mobile van driver will maintain the vehicle and adhere to traffic regulations.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Safe Driving: Operating the mobile van safely and defensively, adhering to all traffic laws and regulations.
* Delivery/Transportation: Delivering mobile unit in a time to meet the event scheduled time.
* Loading and Unloading: Removing items from the vans for set-up of event
* Maintenance: Ensure vans are full of gas at the start of each event, to ensure a safe arrival. Transport Mobile van to repair shop as needed.
* Flexibility: Must be flexible to work various hours, based on the schedule of the event.
Accept odd positions while the event is being processed.
* Call patients: From an assigned list to schedule basic dental appointments
* EDR: Scheduling patients, check patients in and out at appointments.
* Patient Access Navigator: Perform PAN duties for Medical Mobile Unit.
OTHER DUTIES AND RESPONSIBILITIES:
* Demonstrates understanding of and observe all SBNC policies, procedures, rules and regulations.
* Demonstrates successful work-related behaviors.
* Attends all required SBNC meetings and trainings.
* Interacts with patients, physicians, staff, vendors, and visitors in a positive manner that reflects the SBNC mission and philosophy.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
Education: High School Diploma.
Experience: Valid drivers license with a clean driving record
Proven experience as a mobile van driver
Excellent organizational and time management skills
Strong communication skills
Physical Demands: May be required to lift objects 25 pounds
Sitting in normal seat for extended periods of time
Finger dexterity is required to manipulate objects with fingers rather than the whole hand(s) or arm(s).
The physical demands described above are representative of those that must be met by an employee to successfully perform the essential function of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job unless providing such accommodations would result in undue hardship for the SBNC.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or it is a logical assignment to the position. The employee is expected to perform other duties necessary for the effective operation of the department.
Salary Range: $21.00 - $23.00 per hour
$21-23 hourly 60d+ ago
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WELLNESS NAVIGATOR
Santa Barbara Neighborhood Clinics 3.8
Santa Barbara Neighborhood Clinics job in Santa Barbara, CA
Reporting to the Health Promotion Services (HPS) Manager the Wellness Navigator is responsible for increasing community awareness and participation in Santa Barbara Neighborhood Clinics (SBNC) services and programs. Provides patients and clients with assistance with referrals to outside community services, enrollment into Medi-Cal and Covered CA, and ensures that patients overcome any obstacles in accessing care. In addition, this position facilitates and assists with health promotion classes , presentations in the community and performs outreach duties. All aspects of this position support patient centered medical care.
Essential Duties and Responsibilities:
* Become familiar with all clinical and educational programs and services offered by SBNC and other health providers.
* Makes contact with non-profits, schools, SBCC/UCSB, churches and other service groups to create contacts to support outreach efforts.
* Provide individuals and families with referrals to community services and non-profit services in the community.
* Assist individuals and families in making appointments for specific low cost or free services, such as CHDP, Family PACT, Every Woman Counts, EyePACS, and chronic disease prevention classes, etc.
* Designs and facilitates SBNCs Teen Health Advocates Program.
* Assists with the CenCal Diabetes SMART Program.
* Assists with Diabetes Nutrition Classes.
* Assists with EyePACS Program.
* Provides HIV and Hepatitis C education to patients and other members in the community.
* Performs outreach duties such as presentations, attends fairs or community events, door to door outreach, distributions of flyers to businesses, attends intermittent clinics, etc.
* Attend and represent SBNC at community meetings and collaborative partner meetings.
* Maintain SBNC Health Promotion Services Department statistics and provide monthly reports.
* Become a Medi-Cal and Covered California Certified Enroller.
* Checks email upon arrival every morning and throughout the day to keep himself/herself informed of day to day functions and important communications with administration and clinic staff.
* Provides presentations on SBNC services (medical, dental, behavior health and enabling services) at parent meetings, community events, health fairs, etc.
* Create flyers/materials to advise community about clinical services/programs, and set-up a regular distribution schedule.
* Works cooperatively with Administration to publicize events and programs through the media.
* Works cooperatively with Administration on community awareness and donor events.
Other duties and responsibilities
* Demonstrate understanding of and observe all SBNC policies, procedures, rules and regulations.
* Demonstrate successful work-related behaviors.
* Attend all required SBNC meetings and trainings.
* Interact with patients, physicians, staff, vendors, and visitors in a positive manner that reflects the SBNC mission and philosophy.
* The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or it is a logical assignment to the position. The employee is expected to perform other duties necessary for the effective operation of the department.
Qualifications and Education Requirements
Education:
High school diploma or equivalent. AA Degree or some college experience preferred. Demonstrated interest in healthcare, community education and related issues through additional training/education.
Experience:
Minimum of one year administrative assistant experience required or related experience and/or training; or equivalent combination of education and experience.
Knowledge & Skills:
Bilingual in English/Spanish. Bicultural preferred. Computer skills and working knowledge in the use of standard software such as Windows, Word, Excel and PowerPoint. Skill in developing promotional materials. Inclusive approach to all potential patients. Possess existing community contacts with target communities. Able to work independently. Demonstrated ability to lead, direct and organize both small and large educational groups. Demonstrated ability to prioritize workload and multi-task. Strong interest in working with the public.
Physical Demands:
May be required to lift objects weighing up to 35 pounds. Sitting in a normal seated position for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal range. Ability to move about.
Certification/ License:
Reliable transportation required and valid drivers license and auto insurance
Salary Range:$23 - $25
$23-25 hourly 19d ago
340B Data Analyst
Community Health Centers of The Central Coast 4.2
Nipomo, CA job
Department: 340B
Reports To: 340B Director
FLSA Status: Non-Exempt
Prepared By: 340B Director
Under the direct supervision of the 340B Director, the 340B Data Analyst shall perform analysis of 340B program to develop reports to guide decision making and track overall financial impact of 340B to the organization. In addition, the 340B data analyst shall perform chart reviews to locate chart notes, consultations, medications and referral orders to support 340B claims. Review invoices, pricing, prepare and maintain accounting documents and records. The data analyst will work with team members, clinic staff, outside medical staff, physicians, wholesalers, and other players in 340B to ensure all requirements are met.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, organized, and enthusiastic at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Uses 340B reports to identify patient charts that require review for chart notes, consultations, and medication documentation and referral orders.
Performs chart review, identifies presence or absence of required elements.
Works with Specialty offices or Referral Department to retrieve the missing consultation documentation.
Contacts pharmacies to obtain a copy of the prescription when the consultation documentation does not include medication referenced in 340B claims report.
Interact with multiple 340B program affiliates, including wholesalers, vendors, insurance providers, internal and contracted pharmacies, internal departments, medical providers, and regulators.
Works with office staff, medication case managers, and physicians to ensure medication reconciliation is completed to reflect medications from 340B claims report.
Works with office staff and physicians to ensure referral order is in chart for patients seen by and receiving prescription drugs from consulting specialist.
Faxes consultations and prescription slips to Athena for scanning into patient s EMR.
Work with the 340B team to verify 340B claims reports.
Review invoice pricing and 340B financial reports, prepare and maintain accounting documents and records.
Demonstrates professionalism and provides quality customer service using AIDET Standards.
Ability to work with high volume of claims data/records.
Effective organizational and time management skills with the proven ability to work independently and meet deadlines with precision, intention, and efficiency.
Identifies and addresses problems, questions, concerns, analysis, etc. in a timely manner so that proper actions can be implemented to prevent losses, maximize reimbursement, and meet deadlines, to facilitate the growth and stability of the organization.
Helps to develop reports, charts, and tables to guide 340B decision making
Assists in 340B oversight committee reports and other committee reports
Assists in 340B fiscal year end reports and reconciliation for finance
Cross analyzes financials reports and invoices in order to verify accuracy
Identifies trends in 340B space and propose solutions to those trends
Demonstrates adherence to and observes all safety policies and procedures.
Demonstrates cultural sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
Must be able to meet deadlines.
Must be detail oriented.
Perform other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Four-year degree or equivalent experience- accounting or finance background preferred
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Candidate should have effective professional communication and writing skills
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS
Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office, particularly Microsoft Excel, and Google Suite skills required.
Excellent command of Microsoft Excel
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of current, valid, California Driver's License (Class C).
OTHER REQUIREMENTS
Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment (office setting) is usually moderate.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
$70k-97k yearly est. 1d ago
Navigation Center Representative
Community Health Centers of The Central Coast 4.2
Santa Maria, CA job
Job Description
Job Title: Navigation Center Representative
Department: Navigation Center
Reports To: Navigation Center Supervisor
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour
SUMMARY
Under the general supervision of the Navigation Center Supervisor, the Navigation Center Representative will work to provide exceptional customer service to patients of Community Health Centers of the Central Coast (CHCCC). The position requires responding to a high volume of inbound calls for the purpose of scheduling appointments, appointment confirmations, cancellations, and rescheduling. The Navigation Center Representative will be responsible for performing insurance and financial class verification. The Navigation Center Representative processes patient inquires via phone, email, and Electronic Health Record (EHR) tasking.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Provides an exceptional level of customer service to all patients and staff using AIDET Standards.
Answers the telephone in a courteous, professional manner, and follow pre-designed scripts when handling patient calls.
Handles high volume of inquiries from patients and internal/external customers, and deal with frequent changes, delay, or unexpected events.
Receives incoming calls responsible for processing/directing them to the appropriate person or department when the Navigation Center is unable to assist the caller.
Schedules, cancels, reschedules, and adheres to scheduling guidelines and frequency limitations.
Provides directions to CHCCC locations to clientele upon request.
Provides information to patients regarding clinical processes and answer questions as needed, including, but not limited to referral process, prescription refills, transportation services, financial programs, and other services.
Verifies patient insurance in accordance with CHCCC guidelines and informs patients what information needs to be presented in order to apply for the various financial programs or health insurance options.
Performs data entry, pre-registers, updates patient information, demographics, and insurance information.
Ensures patient messages are properly documented in the patients EHR.
Communicates with providers and other health center staff via electronic health record system.
Responsible for contacting providers/professional staff and placing calls at the direction of the professional staff (such as doctor on call).
May assist in completing appointment confirmation calls.
Monitors the queue to ensure calls are answered in a timely appropriate manner.
Executes department goals such as meeting the required number of calls per day.
Completes Process Control Board (PCB) hourly.
Updates Managed Daily Improvement (MDI) Board and Huddle metrics as needed.
Assists in training, mentoring, and orientation of new and existing staff including other health center staff.
Conducts patient outreach as needed or assigned and educates patients on CHCCC services.
Promotes CHCCC Continuous Quality Improvement Program.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates culturally sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent required.
Minimum one year of customer service position preferably in a healthcare setting or completion of a Medical Assistant training program from an accredited school preferred. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.
Bilingual - ability to read, speak and write in English and another language is desirable.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent, and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.
COMPUTER SKILLS
Intermediate computer literacy to comply with department needs (e.g. electronic medical record documentation). Experience with word processing, spreadsheets, email, and keyboarding required. Proficiency in Microsoft Office programs required. Minimum of typing at 35 wpm preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Certificate in Medical Assisting from an accredited school is preferred.
Possession of current, valid and unrestricted California Driver's License (Class C) required.
Current CPR (BLS-C) card preferred.
OTHER REQUIREMENTS
Required to pass a criminal history background check upon hire.
Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in a fast-paced environment consisting of high volume of inbound calls.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
$21-23.2 hourly 20d ago
Case Manager-BH - Bakersfield Adult BH
Clinica Sierra Vista 4.0
Bakersfield, CA job
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a BH Case Manager who:
The Case Manager, under the general supervision of their Clinic Manager, is responsible for the coordinating of resources and services for clients. This staff member provides case management services and assists the mental health clinician in the development and delivery of services to mentally ill individuals; participates in group and individual counseling programs; acts as an advocate for the client and creates/maintains relationships with community groups; and completes documentation in case records. Emphasis is on the interdisciplinary team approach as a problem-solving process in providing comprehensive care to clients and their families. The Case Manager shall have a committed belief in mental health care with dignity for all, and that clients have the right to mental heath care information and participation in planning their own mental heath care
Essential Functions:
Responsible for assisting the client to complete appropriate releases of information important to client compliance with individual plans of care.
Advocates for clients when there is a problem in the service delivery system.
Assists clients in identifying and correcting situations that contribute to mental health problems; performs crisis intervention counseling at a level not requiring licensure; and assist clinicians in planning the range of care needed to meet clients' needs.
Responsible for maintaining assigned case load and client contacts as required by contract requirements and/or program protocols.
Candidates must be culturally competent and demonstrate ability to engage with patients of the multi-cultural backgrounds, nationalities, origins and diverse sexual preferences.
Visits clients regularly in their homes and in the community to assess their home situations, deliver services, and determine if other services are required.
Keeps accurate, up-to-date records on clients served in accordance with system standards.
Prepares and delivers oral presentations to the public regarding Clinica Sierra Vista's mental health services program.
Works with other staff to develop community resources.
Serves as liaison with other community agencies and schools.
Develops and implements support and educational groups.
Be available to translate for specific sessions, if qualified.
You'll be successful with the following qualifications:
Completion of a Bachelor's degree from an accredited college, or university, with a major in Psychology, Sociology, Human Services, Behavioral Science, Social Work or related field.
A clean drug screen confirmation.
Pass DMV background check.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
$37k-45k yearly est. Auto-Apply 5d ago
Practice Manager-Dental - Comprehensive Care Center
Clinica Sierra Vista 4.0
Bakersfield, CA job
Job Description
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Practice Manager-Dental who:
The Dental Practice Manager is the liaison between administration and the dental offices. The Office Manager will perform a variety of duties and training for the dental staff. Attend meeting and participate in selected committees. Review and correct daily production and billing for proper reporting. Follow up on Incident Reports, Injuries, Refund Request, and Orders for the Dental Department.
The Dental Practice Manager supports Clinica Sierra Vista Production System and promotes culture transformation to improve health outcomes, improve the patient experience, and reduce waste.
Essential Functions:
1. Oversees the daily operations of one large or multiple dental centers, managing budgets, scheduling, billing and Joint Commission Compliance.
2. Review and enhance office operations and procedures.
3. Verify and optimize scheduling policies for improved efficiency.
4. Develop programs to enhance office operations, patient retention, and appointment availability.
5. Must be able to motivate and mentor staff.
6. Is responsible for knowing the billing system and policies involving the preparation and input of information to patient accounts at the same time able to explain such information to patients.
7. Maintain advanced knowledge of software systems to compile, store and retrieve data for administrations reporting.
8. Manage procurement of office and dental supplies and equipment.
9. Complete and submit employee evaluations to Human Resources.
10. Ensure appropriate staffing levels and create monthly work schedules.
11. Address and resolve employee issues in coordination with HR.
12. Review employee time sheets and validate hours worked
13. Maintain an office environment focused on patient care and customer service.
14. Ensure compliance will all relevant state dental laws and company policy,
15. Facilitate staff meetings and communicate office systems.
16. Appropriately recognize clinical management issues and bring to appropriate clinical leadership
17. Reasonable and predictable in person attendance.
18. Other duties and responsibilities as assigned.
You'll be successful with the following qualifications:
1. Associate degree (AA/AS) in health care or related field (Bachelor's preferred) and 2-3 years of supervisory experience.
2. Certified Dental Assistant (RDA) or three years recent dental field experience.
3. Knowledge of human resource management and employment laws.
4. Ability to read, analyze and interpret common financial reports, and legal documents.
5. The ability to respond to common inquiries or complaints from patients, staff, regulatory agencies, or members of the business community.
6. Ability to effectively present information to top management, co-workers and staff.
7. Strong verbal and written communication skills.
8. Sound judgement and decision-making under pressure.
9. Experience in directing and leading a team.
10. Proficiency in office software and data reporting.
11. Valid driver's license with a clean DMV record.
12. Current CPR certification.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
$124k-195k yearly est. 11d ago
Informatics Analyst I
Community Health Centers of The Central Coast 4.2
California job
Job Title: Informatics Analyst I
Department: Information Technology
Reports To: Director of Informatics
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $2,800.00 - $3,087.00 bi-weekly
Under the direct supervision of the Director of Informatics, the Informatics Analyst is responsible for managing document and record information within the Electronic Health Record
(EHR) systems, as well as supporting the implementation of new software technologies. This position focuses on optimizing workflows and enhancing EHR functionalities to align with organizational objectives.
It is the primary purpose of CHC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Manages document routing and integrity of data within the medical records systems.
Maintains EHR system resource updates such as order sets, pharmacies, and other data sets.
Assists in business intelligence applications and development of reports and dashboards.
Navigate SQL reports to find areas of improvement within electronic software systems.
Provider tier 1 and 2 support as it relates to the medical records system and integrations with outside vendors.
Assist in corporate Artificial Intelligence (AI) initiatives.
Routinely update and maintain resource documentation.
Acts as assigned resource to the various project teams assisting in the design and development of the continually improving ambulatory applications suite of solutions.
Monitors application use, system performance, hardware reliability, and software stability.
Captures, defines, and prioritizes pre- and post-implementation issues. Reports and participates in the problem solving of issues that impact local and enterprise performance.
Support all product patch and upgrade version control and implementation, while evaluating the feasibility of system modifications and enhancements
Conducts HIT operational audits as determined by management.
Takes immediate action to meet customer/user requests or needs.
Monitors and troubleshoots CHC Helpdesk tickets as applicable to the use of software systems and issues.
Maintains good working relationships and open communication with all departments at CHC.
Maintains knowledge of organizational initiatives and goals.
Demonstrates professionalism when calling patients and provides quality customer service using AIDET Standards.
Ability to work with high volume of patients, internal/external customers, and deal with frequent changes, delay or unexpected events.
Demonstrates adherence to and observes all safety policies and procedures.
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates cultural sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High School diploma or GED equivalent required. Bachelor s Degree in Business or Healthcare, preferred.
Work or volunteer experience preferred in healthcare, teaching, informatics, or a related field; or an equivalent combination of education and experience in training, healthcare and/or EHR.
Experience working with electronic health records (athena Health and/or NextGen preferred).
LANGUAGE SKILLS
Excellent written and verbal communication skills. Strong presentation skills and ability to speak effectively before groups employees of organization. Ability to speak confidently and articulate thoughts clearly and logically when training. Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and policy and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.
COMPUTER SKILLS
Strong proficiency in word processing, spreadsheets, email, and keyboarding required. Microsoft Office and Google Workspace skills required. Super user athena Health software systems and NextGen.
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of current, valid, unrestricted California Driver's License (Class C) required.
OTHER REQUIREMENTS
Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations and federal, state, and/or local public health ordinances.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand and walk for extended periods of time. The employee must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. The employee must regularly lift and/or move up to 10 pounds of supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is moderate (i.e. office setting with computers, phones, and printers). Must be able to work in a fast-paced environment. Must be willing to work in a clinical environment to provide onsite support to employees.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
$2.8k-3.1k weekly 60d+ ago
Quality Care Coordinator - East Bakersfield CHC
Clinica Sierra Vista 4.0
Bakersfield, CA job
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
* Competitive pay which matches your abilities and experience
* Health coverage for you and your family
* Generous number of vacation days per year
* A robust wellness plan and health club discounts
* Continuing education assistance to grow and further your talents
* 403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."
We're looking for someone to join our team as a Quality Care Coordinator who:
The Quality Care Coordinator (QCC) is optimally positioned to drive desired care outcomes by conducting patient outreach and education to improve preventative screening rates and the management of chronic conditions. With consideration to Social Determinants of Health (SDOH), the Quality Care Coordinator will display compassion by connecting patients with local resources available to support their holistic health. The Quality Care Coordinator will exercise evidence-based care coordination techniques to meet the patient's health-related needs and preferences while ensuring operational efficiency is maintained. The Quality Care Coordinator is uniquely positioned to influence the shift toward value-based performance and plays a pivotal role in connecting patients to services at Clinica Sierra Vista.
Essential Functions:
* Conduct patient outreach and education via telephone, text, and patient portal regarding initial health assessment, continuity of care, linkage to care, chronic condition management, etc.
* Coordinate PCP assignment by applying Four-Cut Method.
* Connect patients to health services according to their clinical needs and organizational quality standards.
* Screen patients for SDOH (Social Determinants of health) during outreach.
* Provide patients community resources as appropriate, or resources from their health plans.
* Participate in PDSA's and quality improvement projects that align with CSV priorities as directed.
* Report outcomes and quality monitoring results to the supervisor.
* Support data collection/validation for regulatory reporting, and update internal/external reporting sites as needed
You'll be successful with the following qualifications:
* One of the following. Existing employees in this role prior to June 2025 will be grandfathered in.
* Medical Assistant certification or program completion WITH a high school diploma or GED and 3-4 years of healthcare experience in a primary care setting
* Bachelor's degree. Exposure to healthcare preferred.
* Knowledge of or experience with HEDIS and UDS preferred
* Basic Life Support from American Heart Association preferred
* Spanish speaking highly preferred.
* Maintain excellent internal and external customer service at all times. Maintain the highest degree of confidentiality possible when performing the functions of this department.
* Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality.
* Must be able to work independently, multitask, and handle a high volume of work.
* Must be reliable with attendance.
* Must be highly organized and detail oriented.
* Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
$59k-80k yearly est. 13d ago
Care Coordinator-ECM - North Fine CHC
Clinica Sierra Vista 4.0
Fresno, CA job
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
* Competitive pay which matches your abilities and experience
* Health coverage for you and your family
* Generous number of vacation days per year
* A robust wellness plan and health club discounts
* Continuing education assistance to grow and further your talents
* 403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."
We're looking for someone to join our team as a Care Coordinator-ECM who:
The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools.
Essential Functions:
* Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care.
* Assign patients to provider panels ensuring balance.
* Receives monthly panel report and reviews PCP assignments.
* Determines continuity percentages for each provider - assure that majority of visits with PCP
* Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment.
* Collaborates with appropriate site.
* communication with outside provider to ensure continuity.
* Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization.
* Run, manage and analyze standard CSV reports.
* Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc.
* Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements.
* Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals.
You'll be successful with the following qualifications:
* Education: Medical Assistant certification or program completion preferred.
* Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc.
* Bilingual (Spanish-English) preferred.
* Maintain excellent internal and external customer service at all times.
* Maintain the highest degree of confidentiality possible when performing the functions of this department.
* Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality.
* Must be able to work independently, handling high volume and multiple tasks.
* Must be reliable with attendance.
* Must be highly organized and detail oriented.
* Possess knowledge of modern office equipment, systems and procedures.
* Ability to multi-task and work efficiently in a potentially stressful environment.
* Ability to apply common sense understanding when carrying out detailed written or oral instructions.
* Must have excellent verbal and written communication skills.
* Ability to effectively present information and respond to questions from internal and external customers.
* Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors.
* Teamwork skills a must.
* Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
$48k-59k yearly est. 19d ago
Temp Phlebotomist I
Community Health Centers of The Central Coast 4.2
El Paso de Robles, CA job
Job Title: Phlebotomist I
Department: Medical
Reports To: Director of Nursing (Nursing Administration)
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $25.00 - $27.56 per hour
Under the direct supervision of the Director of Nursing, the Phlebotomist performs phlebotomy associated tasks such as blood collection for lab testing.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Serves patients by preparing specimens for laboratory testing; performing screening procedures.
Provides quality customer service using AIDET Standards.
Verifies Provider test orders in the EHR and verifies patient by using patient identifiers. Must verify patient insurance and eligibility.
Obtains blood specimens by performing venipunctures.
Conducts standard tests such as blood draws, urine drug screening, breath tests, fit-tests, etc. and explains the procedure(s) to the patient.
Maintains specimen integrity by using aseptic technique, following department procedures; observing isolation procedures.
Data entry and processing specimen including labeling, centrifuging, splitting, and freezing specimens as required by test order.
Collects therapeutic drug-monitoring assays to ensure appropriate drug dose to collection time.
Tracks collected specimens by initialing, dating, and noting times of collection by following lab procedures.
Maintains quality results by following department policies and testing schedule, recording results in the quality-control log, identifying and reporting needed changes.
Maintains a clean draw-blood station by following sterilization and infection control procedures and documents in the daily log.
Disposes of contaminated sharps, in accordance with applicable laws, standards, and policies.
Prepares collected specimens for transportation to laboratories.
Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations.
Reports unusual test orders by contacting the Provider nursing staff, or reference laboratory; referring unresolved orders back to the originator for further clarification; notifying supervisor of unresolved orders.
Performs departmental-related clerical tasks such as inventory and ordering supplies.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates culturally sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent required. Minimum two (2) years of experience in phlebotomy in a clinical and/or laboratory setting.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond effectively to the most sensitive inquires or complaints. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization. Bilingual - ability to read, speak, and write in English and another language is desirable.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.
COMPUTER SKILLS
Experience with word processing, spreadsheets, email, and keyboarding required. Working knowledge of Microsoft Office and Google Suites. Working knowledge of EHR required.
CERTIFICATES, LICENSES, REGISTRATIONS
Current and valid California phlebotomy licensure (CPT) required. Possession of current, valid, unrestricted California Driver's License (Class C) required. Current CPR (BLS) card required. If employee does not have a current CPR card at time of hire, then employee has 60 days to become certified.
OTHER REQUIREMENTS
Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee occasionally is required to sit. The employee is frequently required to stand and walk. The employee must be able to use appropriate body mechanics techniques when making necessary patient transfers and helping patients with walking, dressing, etc. The employee must regularly lift and/or move up to 25 pounds of supplies. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is moderate. Must be able to work in a clinical setting and work in a fast-paced environment.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
$25-27.6 hourly 5d ago
Nutrition Educator I- WIC Benton Park
Clinica Sierra Vista 4.0
Bakersfield, CA job
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
* Competitive pay which matches your abilities and experience
* Health coverage for you and your family
* Generous number of vacation days per year
* A robust wellness plan and health club discounts
* Continuing education assistance to grow and further your talents
* 403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."
We're looking for someone to join our team as a Nutrition Educator I who:
The Nutrition Educator is a member of the nutrition education team. The Nutrition Educator conducts nutrition education services in the context of a program to reduce the risk associated with nutritional deficiencies in the population they serve. The Nutrition Educator works under the leadership of the Dietitian Supervisor or Nutritionist Supervisor.
Essential Functions:
1. Provides quality customer service to clients and team members with an attitude of helpfulness, dignity and respect.
2. Greets clients and provides general information about WIC and Clinica Sierra Vista services.
3. Obtains nutrition and diet histories of low-risk participants according to established procedures.
4. Weighs and measures participants according to established protocols.
5. Provides education and support of breastfeeding and promote a breastfeeding friendly environment.
6. Identifies patient needs and provide necessary referrals.
7. Schedules appointments and issues WIC food benefits.
8. Screens clients for WIC eligibility, counsel and refer participants as needed.
9. Documents pertinent information in the WIC Program's Integrated Statewide Information System. WIC Wise system.
10. Participates in case reviews, staff meetings, and program planning as needed.
11. For non-WIC encounters, documents and submits the required billing documents for reimbursement and screens referrals in Electric Health Records.
12. Participate in community outreach and promotional activities.
13. Complies with established Clinica Sierra Vista and WIC policies.
14. Maintains confidentiality and security at all times.
15. Upholds the mission of Clinica Sierra Vista and the WIC Program.
16. Performs other work duties as required.
You'll be successful with the following qualifications:
1. High School Diploma or completion of GED.
2. Certified as a Lactation Educator, desirable.
3. Previous nutrient counseling experience desirable.
4. Basic computer skills.
5. Valid California driver's license and current automobile insurance.
6. Precise and conscientious about details.
7. Excellent Communication Skills.
8. Ability to handle multiple tasks well.
9. Ability to work well independently and with others.
10. Bilingual ability (English/Spanish) required.
11. Experience or desire to work with low-income families.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
$35k-41k yearly est. 55d ago
Youth Advisor - AFS F Street
Clinica Sierra Vista 4.0
Bakersfield, CA job
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Youth Advisor-AFS who:
The youth advisor has an integral role in the AFS department, specifically in the Adolescent Family Life Program. The part-time youth advisor works 10 hours per week and is responsible for providing youth input for program implementation, including participation in local stakeholder meetings, MCAH/funder meetings, community outreach events, supporting program quality assurance efforts, and engaging AFLP participants in the program. The youth advisor may help with recruitment efforts, data collection, and event planning.
Essential Functions:
1. Shadow case managers and/or supervisor on participant visits to connect with program youth
2. Greet participants and engage in a friendly, positive tone
3. Participate with other AFLP staff in community and agency meetings and events
4. Participate in monthly MCAH meetings
5. Participate in the AFLP quality process
6. Comply with and support Clinica Sierra Vista and AFS policies and procedures
7. Maintain confidentiality and security of client data at all times
8. Reasonable and predictable in person attendance.
9. Other duties as assigned
Education, Experience, and Skills Required:
1. Recent high school graduate
2. Expectant or parenting
3. Current or former AFLP participant strongly preferred
4. English/Spanish bilingual strongly preferred
5. Flexible schedule for events and meetings
6. Friendly, helpful attitude
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
$33k-38k yearly est. Auto-Apply 60d+ ago
Physician Pediatrician - Lexington Delano CHC
Clinica Sierra Vista 4.0
Delano, CA job
Clinica Sierra Vista is one of the largest Federally Qualified Health Centers in California and the nation, having earned the trust of its patients, partners and the communities it serves over a 47-year history distinguished by rapid growth and innovation, exceptional primary-care physicians, and a reputation for treating the most vulnerable residents with respect and compassion.
Clinica Sierra Vista, accredited by the rigorous Joint Commission, serves patients at 31 health centers in Fresno and Kern counties. Our services include Pediatric Care, Adult Care, Dental Care, Behavioral Health, Case Management, Prenatal & Women's Health, Substance Abuse Treatment, HIV/AIDS testing and treatment, Health Education, Outreach and WIC services. We partner with local governments, social services departments, businesses and nonprofit leaders to address the full range of needs for our patients. Our dedicated providers and staff make Clinica Sierra Vista an ideal place to call your medical home.
We're looking for someone to join our team as a Physician Pediatrician who:
Provides outpatient primary care pediatric services for patients 0-18 years of age. The Physician Pediatrician must demonstrate experience working in a diverse environment, be flexible, knowledgeable, and compassionate towards the care of our patients.
Benefits:
$265,000 Base salary (Commensurate with experience)
Health, Vision, and Dental Insurance for physician and family (begins on first day of employment)
Sign-on bonus of up to $150,000 or Mortgage Subsidy up to $150,000.
Paid CME
Relocation reimbursement
Loan repayment through the NHSC.
Malpractice coverage through the FTCA/Federal Tort Claims Act.
J1/H-1B visa candidates are welcome, CSV is cap exempt for H1-B Visa
Essential Functions:
Must always adhere to the highest standards of medical ethics.
Must always provide quality of care for all patients and regularly participates in clinical Peer Reviews and with Quality Assurance Programs.
Must adhere to standards of clinical practice recommended by the AAPs, USPSTF, and FQHCs.
Must be willing to share calls in phone triage responsibilities with other physicians.
May be asked to be a representative of Clinical Sierra Vista in meetings of medical professional groups.
May be asked to assist the Chief Medical Officer in design, implementation, and evaluation of health care programs/protocols for patients and staff.
Required to supervise advance assigned practice providers (Nurse practitioners and/or Physicians Assistants). Must be willing to provide consults, if needed either by telephone, email or through shared electronic records.
Providing care to newborns is optional. This is a shared call with other pediatricians. Schedule is determined by medical director.
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply" or call/text Noemi Cardenas at **************.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
$150k-265k yearly Auto-Apply 60d+ ago
Billing Clerk I
Arroyo Vista Family Health 4.3
Los Angeles, CA job
The Billing Clerk I must be computer literate and have the ability to prioritize, organize, trouble shoot and problem solve. They must have the ability to perform basic mathematical computations. Maintain a professional demeanor with all patients to comply with patient confidentiality (HIPPA) as well as other department managers and staff.
DUTIES AND RESPONSIBILITIES:
Update pay codes.
Interviews patients to determine their pay code.
For patients without medical insurance, analyses income and family date to determine eligibility for sliding fee scale.
Verifies insurance coverage of patient who claims to have private insurance coverage.
Explains to patients or responsible relatives, the Health Center's billing policy and the patient's responsibility for paying their bills.
Furnishes patients with appropriate “Patient Responsibility” forms, for signature.
Informs billing clerk of any changes in patient's medical chart and the date of the next re-screening.
Assists cashier with data entry of charges and payments of visit.
Actively participates in the Quality Management Program.
Responsible for following all Agency safety and health standards, regulations, procedures, policies, and practices.
Performs other duties as assigned.
REQUIREMENTS:
Must be computer literate and have the ability to prioritize, organize, trouble shoot and problem solve.
They must have the ability to perform basic mathematical computations.
Maintain a professional demeanor with all patients to comply with patient confidentiality (HIPPA) as well as other department managers and staff.
Must be bilingual in English and Spanish with effective verbal and written communication skills preferred.
Knowledgeable with current ICD 9, ICD 10, CPT Codes & HCPCS
Must have reliable transportation to commute from clinic locations at any given time during the day to cover the floor or attend meeting and in-service trainings.
Must be willing to close the Cashier work station every other day until the last patient is seen by the provider. (Floor schedule will be provided 3 weeks in advance).
Must work every other Saturday a full 8 hour shift and some Holidays
$33k-41k yearly est. Auto-Apply 60d+ ago
Pharmacy Technician
Community Health Centers of The Central Coast 4.2
Nipomo, CA job
Job Title: Pharmacy Technician
Department: Pharmacy
Reports To: Director of Pharmacy
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $25.00 - $27.56 per hour
Under the direct supervision of the Director of Pharmacy, the Pharmacy Technician assists in the preparation, packaging and distribution of prescribed medications, drugs, medical supplies and other pharmaceuticals for patient care. Under general supervision, the Pharmacy Technician performs a variety of duties related to inventory control, record keeping and customer service.
It is the primary purpose of CHC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, organized, and enthusiastic at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned with or without notice.
Applies laws, safety rules and correction program regulations and procedures to the filling of prescriptions and handling and storage of pharmaceuticals including controlled substances.
Prepares and processes necessary prior authorization requests.
Removes drugs from stock; counts, pours pharmaceuticals in accordance with prescriptions and established procedures.
Accurately places pharmaceutical products in containers and affixes prescription and auxiliary labels; cross checks accuracy and completeness of label information; sets up prescriptions for review and approval by a pharmacist and returns stock to inventory.
Receives and gathers prescription information from patients; requests and receives refill authorizations; verifies eligibility and identity and inputs information into the computer; completes necessary forms and records.
Enters data such as patient name, prescribed medication and cost to maintain pharmacy inventory.
Distributes refill prescriptions to customers, verifying identity in accordance with established procedures.
Process chart orders to identify pharmacy requests.
Checks drug supplies and initiates the reorder process for the pharmacist; checks in orders from vendors, verifying accuracy of contents and resolves problems with the vendor; shelves the delivery; rotates stock; packages and replaces inventory.
Inventories and replaces office supplies, pharmacy carts and pharmaceutical shipments to other facilities.
Performs filing and record keeping, answers phones, and performs related clerical duties.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates culturally sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent required. On-the-job or classroom training as a Pharmacy Technician with knowledge of pharmacy and medical terminology.
LANGUAGE SKILLS
Bilingual in English and another language is desirable, but not required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentages.
REASONING ABILITY
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
COMPUTER SKILLS
Experience with word processing, spreadsheets, email, and keyboarding required.Working knowledge of Microsoft Office and Google Suites. Working knowledge of EHR required. Working knowledge of pharmacy software, database software and inventory software required.
CERTIFICATES, LICENSES, REGISTRATIONS
Possession of a current and valid Pharmacy Technician registration issued by the California State Board of Pharmacy. Certification as a National Pharmacy Technician is desired but not required.
Possession of current, valid, unrestricted California Driver's License (Class C) and CPR (BLS-C) card. If employee does not have a current CPR card at time of hire, the requirement must be completed as stated in the company s CPR policy.
OTHER REQUIREMENTS
Required to pass a criminal history background check and drug screen upon hire. Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season. Health screening requirements are subject to change based on CDC recommendations.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands and fingers to handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently exposed to moving mechanical parts. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually moderate. Must be able to work in a clinical setting and work in a fast-paced environment.
Required: Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
* Competitive pay which matches your abilities and experience
* Health coverage for you and your family
* Generous number of vacation days per year
* A robust wellness plan and health club discounts
* Continuing education assistance to grow and further your talents
* 403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."
We're looking for someone to join our team as a Quality Improvement Specialist-BH who:
Under the general supervision of Quality Improvement Manager, is responsible for coordinating required staff trainings, as well as maintaining site compliance within the contract standards in Kern County. This staff member provides support to the clinical managers at each site and is responsible for reporting on essential data, such as productivity, timeliness of service documentation, and basic chart auditing.
Essential Functions:
Quality (For BH Sites)
* Organize and provide summary reports that alert the BH Quality Improvement Manager and the Clinical Manager to upcoming chart compliance requirements.
* Ensure compliance with regulatory notices, safety practices and environment of care standards.
* Conduct quality control test calls to assess veracity and quality of service claims.
* Conduct internal audits of charts to ensure compliance with State (DHCS) standards, as well as county contract standards.
* Master use of the most current EHR to which they are assigned; create templates to pull required data for monitoring and compliance reasons.
* Monitor provider documentation for technical compliance and accuracy.
* Monitor and facilitate staff compliance with HIPAA, W&IC and other efforts to preserve the integrity of protected health information.
* Track and report volume of service by team and provider.
* Establishes positive working relationships with the applicable county representatives and ensures accurate staffing reports for EHR, and EHR/mandatory training compliance.
* Comply with established Clinica Sierra Vista policies.
* Always maintain confidentiality and security.
* May be responsible for the monitoring and follow up for more than one program.
Quality (For SUD sites)
* Maintain compliance to Medi-Cal certification
* Submitting the daily census for all SUD sites
* Submit required monthly reporting
* Client roster, PC 1000, white form, etc
* Chart compliance audits (2-3 per site) monthly.
* Physicals, Tx plans, assessments, discharges, and documentation
* Monitor and maintains client admissions.
* Scanning necessary documents into chart.
* Maintain relationship with county IT team to resolve any technical difficulties.
* May be responsible for the monitoring and follow up for more than one program.
You'll be successful with the following qualifications:
* Completion of a bachelor's degree from an accredited college, or university, with a major in Psychology, Sociology, Human Services, Behavioral Science, Social Work or related field preferred.
* A clean drug screen confirmation.
* Pass DMV background check.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
$71k-97k yearly est. 9d ago
Medical Assistant
Santa Barbara Neighborhood Clinics 3.8
Santa Barbara Neighborhood Clinics job in Santa Barbara, CA
Under the supervision of the Clinic Manager, the Medical Assistant supports the licensed medical staff in a clinic setting by performing medical back office duties such as performing vitals, obtaining chief complaint, etc. while maintaining high customer service standards. This position is an integral part of the patient-centered medical home care team and works collaboratively with others to support optimal patient outcomes.
Essential Duties and Responsibilities:
As part of the care team the Medical Assistant coordinates patient care and flow.
Escorts patient to exam room, obtains brief history and vital signs and enters data into Electronic Health Record system (EHR). Updates records in EHR for provider s review.
Assists providers with procedures including preparing patients for exam, as appropriate.
Performs requested patient specific tasks for providers after the patient has been seen.
Works with diabetic patients and patients with other chronic conditions to improve self-management skills.
Provides education to patients on diabetes, asthma and other chronic conditions, as directed by provider.
Verifies that all standing orders are completed.
Completes all appropriate consent forms, and provides patient education/patient plans and referral materials as appropriate, to all patients during clinic visits.
Cleans and stocks exam rooms before clinic, after each patient and at the end of each clinic session.
Assists the Patient Access Navigator staff with check in and check out duties, answering incoming calls by third ring and with appointment scheduling following SBNC s provider preferences.
Supports the Call Center staff in appropriately scheduling same day appointments taking into consideration clinic flow and patient urgency for access to care.
Assists with reviewing the next week s schedule to ensure necessary supplies are in stock for procedures.
Ensures that e-prescribing tasks and all assigned tasks in EHR are completed in a timely and accurate manner.
Reviews EHR tasks at end of visit, assisting providers with any pending tasks in EHR.
Maintains EHR records accurately following SBNC policies and procedures.
Assists in laboratory staff as necessary.
Enrolls patients in Patient Assistance Programs when they are self-pay or their insurance does not cover specific medications.
Assists in obtaining prior authorizations for medications and durable medical supplies for patients with Medi-Cal, Medicare and other insurances.
Receives and completes medical records requests according to the SBNC Policies and Procedures.
Scans medical reports from outside providers into EHR for review and approval of SBNC referring provider.
Keeps work area clean and orderly.
Checks email upon arrival every morning and throughout the day to keep himself/herself informed of day to day functions and important communications with administration and clinic staff.
May need to cover at other sites if needed.
Other duties and responsibilities
Demonstrates understanding of and observes all SBNC policies, procedures, rules and regulations.
Demonstrates successful work-related behaviors.
Attends all required SBNC meetings and trainings.
Interacts with patients, physicians, staff, vendors, and visitors in a positive manner that reflects the SBNC mission and philosophy.
The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and requirements. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or it is a logical assignment to the position. The employee is expected to perform other duties necessary for the effective operation of the department.
Qualifications and Education Requirements
Education:
High school diploma or equivalent.
Experience:
Prior experience in a medical care setting, or equivalent combination of education and experience is desirable.
Knowledge of:
Use of standard software such as Windows, Word and Excel
Ability to:
Learn medical terminology and medical assisting practices and procedures in a fast-paced environment; speak fluent Spanish as well as English; follow verbal and written instructions; communicate effectively interact diplomatically with staff and patients; work with a diverse group of patients in a non-judgmental manner; learn quickly in a fast-paced environment; use basic office equipment including computer, copy machine, fax machine, and postage meter.
Preferred qualifications:
Minimum keyboard speed of 45 WPM.
Physical Demands:
May be required to lift objects weighing up to 20 pounds. Sitting in a normal seated position for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal range. Ability to move about.
Certification/ License:
Valid Medical Assistant Certificate from an accredited medical assistant program preferred. Successful completion of SBNC s staff skills checklist within three months of the date of hire.
Salary: $24.00 - $26.00 per hour
$24-26 hourly 60d+ ago
Navigation Center Representative
Community Health Centers of The Central Coast 4.2
California job
Job Title: Navigation Center Representative
Department: Navigation Center
Reports To: Navigation Center Supervisor
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour
Under the general supervision of the Navigation Center Supervisor, the Navigation Center Representative will work to provide exceptional customer service to patients of Community Health Centers of the Central Coast (CHCCC). The position requires responding to a high volume of inbound calls for the purpose of scheduling appointments, appointment confirmations, cancellations, and rescheduling. The Navigation Center Representative will be responsible for performing insurance and financial class verification. The Navigation Center Representative processes patient inquires via phone, email, and Electronic Health Record (EHR) tasking.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Provides an exceptional level of customer service to all patients and staff using AIDET Standards.
Answers the telephone in a courteous, professional manner, and follow pre-designed scripts when handling patient calls.
Handles high volume of inquiries from patients and internal/external customers, and deal with frequent changes, delay, or unexpected events.
Receives incoming calls responsible for processing/directing them to the appropriate person or department when the Navigation Center is unable to assist the caller.
Schedules, cancels, reschedules, and adheres to scheduling guidelines and frequency limitations.
Provides directions to CHCCC locations to clientele upon request.
Provides information to patients regarding clinical processes and answer questions as needed, including, but not limited to referral process, prescription refills, transportation services, financial programs, and other services.
Verifies patient insurance in accordance with CHCCC guidelines and informs patients what information needs to be presented in order to apply for the various financial programs or health insurance options.
Performs data entry, pre-registers, updates patient information, demographics, and insurance information.
Ensures patient messages are properly documented in the patients EHR.
Communicates with providers and other health center staff via electronic health record system.
Responsible for contacting providers/professional staff and placing calls at the direction of the professional staff (such as doctor on call).
May assist in completing appointment confirmation calls.
Monitors the queue to ensure calls are answered in a timely appropriate manner.
Executes department goals such as meeting the required number of calls per day.
Completes Process Control Board (PCB) hourly.
Updates Managed Daily Improvement (MDI) Board and Huddle metrics as needed.
Assists in training, mentoring, and orientation of new and existing staff including other health center staff.
Conducts patient outreach as needed or assigned and educates patients on CHCCC services.
Promotes CHCCC Continuous Quality Improvement Program.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates culturally sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent required.
Minimum one year of customer service position preferably in a healthcare setting or completion of a Medical Assistant training program from an accredited school preferred. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.
Bilingual - ability to read, speak and write in English and another language is desirable.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent, and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.
COMPUTER SKILLS
Intermediate computer literacy to comply with department needs (e.g. electronic medical record documentation). Experience with word processing, spreadsheets, email, and keyboarding required. Proficiency in Microsoft Office programs required. Minimum of typing at 35 wpm preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Certificate in Medical Assisting from an accredited school is preferred.
Possession of current, valid and unrestricted California Driver's License (Class C) required.
Current CPR (BLS-C) card preferred.
OTHER REQUIREMENTS
Required to pass a criminal history background check upon hire.
Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in a fast-paced environment consisting of high volume of inbound calls.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
$21-23.2 hourly 19d ago
Registered Dietician
ClÍNica MonseÑor Oscar A. Romero 4.1
Los Angeles, CA job
Registered Dietician Department: QI/QA Department QI/QA Director Register Dietician will organize all aspects of nutrition care, including nutrition assessment, care planning, monitoring, patient education, and counseling. The ideal candidate will actively stay current on the latest research regarding health conditions related to nutrition and adjust individual treatment plans as needed to improve patient outcomes and addresses nutrition-related disorders effectively. The Registered Dietician will play a key role in the setup of a new program and will rotate between the three Los Angeles clinics (Marengo, Alvarado, Montebello), with some visits conducted via telehealth as appropriate.
Responsibilities:
Medical Dietary/Nutrition Therapy
* Provide nutrition services and Medical Nutrition Therapy (MNT) aligned with the patient's medical and clinical needs.
* Offer MNT for individuals and group clinical classes for a range of patient populations and conditions, including but not limited to pediatric, prenatal, and adult patients, as well as those with renal, oncology, and metabolic disorders such as failure to thrive.
* Provide/Deliver CPSP services and advise on nutrition for high-risk prenatal patients.
* Complete clinical nutritional assessments and establish care plans.
Patient Assessment & Documentation
* Conduct patient nutritional assessments and develop individualized care plans.
* Document clinical assessments, care plans, actions taken, and patient progress in patient records.
Education & Counseling
* Educate, evaluate, and follow up with patients on clinical nutrition; develop educational materials for both patients and clinical staff.
* Plan, facilitate, and assist in group clinical nutrition education and classes.
* Prepare clinical brochures, visual aids, and other resources for patient education.
Plan, Develop, and Implement Clinical Department by establishing and maintaining a sustainable clinical department, ensuring long-term growth and success.
Provide Leadership and Motivation by leading and inspiring team members, fostering a culture of competency and professional growth. Deliver presentations on nutrition services and dietetics related topics to medical students and other stakeholders.
Adapt to Industry Changes by driving the advancement of the department in response to evolving trends and regulations within the healthcare industry.
Team Collaboration
* Collaborate with other clinical departments and multidisciplinary team members (e.g., physicians, nurses, health educators, and Pharmacist, Dentist, Optometrist, Psychiatrist and case managers).
* Act as an expert resource on nutrition-related matters within the healthcare team.
Community Outreach & Relationship Building
* Develop and maintain effective relationships with staff, patients, community agencies, and the public.
* Participate in outreach activities and programs to promote clinical nutrition services.
Organizational & Administrative Tasks
* Maintain a well-organized clinical nutrition counseling area with necessary pamphlets, forms, and referral information.
* Complete forms, maintain records accurately, and assist in preparing reports on services provided.
Communication & Sensitivity
* Communicate clearly and professionally, addressing patients' needs.
* Translate medical and nutritional information into simple, understandable terms associated with Health Literacy of the patients.
Qualifications/Requirements:
* Registered Dietician
* Bilingual (English/Spanish)
* Familiarity with National, Federal, State, and Local networks as well as Surveys, data sets and other Population Health measures.
* Clinical experience with Patients Centered Medical Home, Quality measures, development of Clinical Units and programs.
* Maintain registered dietitian status including continuing professional education units.
* At least 6 months of Pediatrics experience OR Board Certified Specialist in Pediatric Nutrition.
* At least one-year experience working with prenatal.
* Ability to adapt the Recommended Daily Food Guide to different dietary habits.
* Ability to work with an undeserved population.
* Ability to translate medical information into simple understandable terms.
* Outstanding written and verbal skills.
* Ability to travel between Clinica Romero's multiple site clinics.
* Knowledge of office systems. Computer literacy and knowledge of Windows environment and software (e.g., Microsoft Office Suite including Word and Excel).
* Ability to document using Electronic Health Records.
$54k-80k yearly est. 60d+ ago
LABORATORY ASSISTANT
Santa Barbara Neighborhood Clinics 3.8
Santa Barbara Neighborhood Clinics job in Santa Barbara, CA
Under the supervision of the Clinic Manager, the Laboratory Assistant is responsible for supporting the licensed medical staff in a clinic setting with phlebotomy and routine tests including injections, immunizations, point of care tests, CLIA waived tests, etc., while maintaining high customer service standards. This position supports patient-centered care by working collaboratively to deliver timely results and follow-up for laboratory testing which supports optimal patient outcomes.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Performs phlebotomy and processing of specimens to be sent to outside laboratory.
* Injects patients with medications after verification by a provider, to the extent permitted by law.
* Performs finger sticks and TB skin tests.
* Measures and describes skin test reaction in Electronic Health Record system (EHR) and reports to provider any reactions exceeding thresholds.
* Performs CLIA waived In-House tests ordered by providers.
* Maintains quality control of all In-House laboratory tests.
* Operates and maintains standard laboratory equipment (e.g., DCA, HemoCue, INRatio2, Autoclave, and Glucometer).
* Reviews and processes orders from EHR for laboratory testing of patients.
* Records In-House test results in Electronic Health Record system.
* Reviews and updates all Immediate Follow Ups for Pap tests in case management software daily.
* Inventories and orders all laboratory supplies and reviews laboratory invoices for accounts payable.
* Cleans and restocks laboratory equipment and supplies.
* Maintains monthly calibration of laboratory equipment.
* Helps with review and correction/completion of Quest Diagnostics denials.
* Assists the Call Center staff by reviewing patients charts and informing them when a patient is due for laboratory tests, immunizations, etc.
* Administers immunizations as directed by providers.
* Utilizes CAIR2 (CA Immunization Registry 2) for vaccine inventory and administration of all patients receiving vaccines; enters patient demographic and immunization information into CAIR2 and into the EHR.
* Assists provider staff in addressing abnormal laboratory results by contacting patients and getting them a walk-in or same day appointment to discuss results with the provider.
* Provides ABN forms to Medicare only patients before doing any laboratory procedures.
* Works with QI and Compliance Manager to address CoCasa reports or any other laboratory reports.
* Maintains a safe environment in the laboratory.
* Keeps work area clean and in an orderly manner.
* Checks email upon arrival every morning and throughout the day to keep himself/herself informed of day to day functions and important communications with administration and clinic staff.
* May need to cover at other sites if needed.
OTHER DUTIES AND RESPONSIBILITIES:
* Demonstrates understanding of and observe all SBNC policies, procedures, rules and regulations.
* Demonstrates successful work-related behaviors.
* Attends all required SBNC meetings and trainings.
* Interacts with patients, physicians, staff, vendors, and visitors in a positive manner that reflects the SBNC mission and philosophy.
QUALIFICATIONS AND EDUCATION REQUIREMENTS:
* Education: High School diploma or equivalent.
* Experience: Seeking candidates with at least 2 years of prior experience in a medical care setting, including phlebotomy and injection experience and/or training, or an equivalent combination of education and experience
* Knowledge of: Medical terminology; laboratory safety practices; use of standard software such as Windows, Word and Excel.
* Ability to: Draw blood and perform injections as permitted by certification; follow verbal and written instructions; communicate effectively; use basic office equipment including computer, copy machine, fax machine, and postage meter.
* Preferred Qualifications: Ability to speak fluent Spanish as well as English. Minimum keyboard speed of 45 WPM.
* Physical Demands: May be required to lift objects weighing up to 20 pounds. Sitting in a normal seated position for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Finger dexterity required to manipulate objects with fingers rather than with whole hand(s) or arm(s), for example, using a keyboard. Communication skills using the spoken word. Ability to see within normal parameters. Ability to hear within normal range. Ability to move about.
* Certification/License: Phlebotomy certificate required. Successful completion of SBNCs staff skills checklist within three months of the date of hire.
Salary Range: $26.00 - $28.00 per hour
$26-28 hourly 19d ago
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Santa Barbara Neighborhood Clinics may also be known as or be related to SANTA BARBARA NEIGHBORHOOD CLINICS and Santa Barbara Neighborhood Clinics.