Social Worker jobs at Santa Clara County

The Department of Social Services is recruiting to establish a Social Worker IV eligible list. Please follow the link below to view the job announcement and apply: ************************************************************************

The Department of Public Health prioritizes equitable and inclusive access to quality healthcare for its community and values the importance of diversity in its workforce. All employees at the Department of Public Health work to advance equity, inclusion, and diversity with a specific lens and focus on race, ethnicity, gender, sex, sexuality, disability, and immigration status. Application Opening - Monday, July 3, 2023 Application Deadline - the application filing will be open continuously at least through December 8, 2023, and will close any time thereafter. Salary: $111,436 - $135,408 Annually; $53.58 - $65.10 Hourly Appointment Type: Temporary Exempt Recruitment ID: TEX-2920-REF809X Please note: Applications that were submitted more than 6 months ago will be expired. SHIFTS: Varied. Days, evening, nights, weekends and/or holiday shifts may be required, depending on position. There are currently two shifts available: Shift 1: 8:30 AM to 5:00PM, weekdays; 3 days minimum, working consecutive days is preferred. Shift 2: 7 AM to 5:30 PM (10-hour shifts), weekends (Saturday and Sunday). The Mission of the San Francisco Department of Public Health (SFDPH) is to protect and promote the health of all San Franciscans. SFDPH strives to achieve its mission through the work of multiple divisions - the San Francisco Health Network, Population Health, Behavioral Health Services, and Administration. The San Francisco Health Network is the City's only complete system of care and has locations throughout the City, including Zuckerberg San Francisco General Hospital and Trauma Center, Laguna Honda Hospital and Rehabilitation Center, and over 15 primary care health centers. The Population Health Division (PHD) provides core public health services for the City and County of San Francisco: health protection, health promotion, disease and injury prevention, and disaster preparedness and response. Behavioral Health Services operates in conjunction with SFHN and provides a range of mental health and substance use treatment services. The applicant pool resulting from this recruitment may be utilized to fill future and current vacancies in this class at other locations within the DPH. Job Description Under general supervision, the Medical Social Worker performs routine medical social work duties. EXAMPLES OF DUTIES: Evaluates social, emotional and physical needs of clients by applying social work theories Helps clients cope with the environmental and psychological issues of illness by explaining options and treatments as well as making appropriate referrals. Provides supportive counseling or crisis intervention to clients and/or their significant others, families, or friends or may provide referral services to therapists or mental health providers. Interviews clients, their families and significant others to obtain intake information; reviews financial status and screen eligibility for entitlement programs. Collaborates with interdisciplinary health care teams to treat and plan for the psychosocial and medical needs of patients by consulting with other providers and making referrals. Devises, develops and implements treatment plans as necessary. May make a diagnosis as part of a treatment plan. Conducts mandatory reporting activities by completing reports (CPS, APS, elder abuse, and domestic violence reports) in specific timeframes and completing appropriate documents. Prepares records to document case activity including pertinent statistical reports, chart notes, correspondence, and other agency forms to monitor and assess client's progress; Advocates on behalf of clients with agencies, medical practitioners and within the community. Conducts home visits when necessary to survey living situation of clients for accessibility and to determine the need for further services. Provides discharge planning and/or service coordination and linkage by analyzing client needs, coordinates with other members of treatment teams and refers clients to outside services and community agencies. Researches community resources, makes appropriate referrals and helps facilitate medical treatment and arranges follow-up care. The 2920 Medical Social Worker also performs other related duties as required. Qualifications EDUCATION: Possession of a Master's Degree in Social Work (MSW) from a school of social work fully accredited by the Council on Social Work Education (CSWE); AND EXPERIENCE: Six (6) months (1,000 hours) of social work experience in a health care setting. This experience may be gained from supervised field placement during the Master's in Social Work (MSW) program or from post-graduate social work experience. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. One-year fulltime employment is equivalent to 2,000 hours (2,000 hours of qualifying work experience is based on a 40-hour work week). Desirable Qualifications: Excellent oral and written communication skills. Experience in inpatient, outpatient, or home health based social work. The stated desirable qualifications may be considered at the end of the selection process when candidates are referred for hiring. All work experience, education, training, and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Important Note: Please make sure it is absolutely clear in your application exactly how you meet the minimum qualifications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. Please be aware that any misrepresentation of this information may disqualify you from this recruitment or future job opportunities. Additional Information How to apply: Applications for City and County of San Francisco jobs are only accepted through an online process. Visit careers.sf.gov and begin the application process. Our e-mail communications may come from more than one department so please make sure your email is set to accept messages from all of us at these links. Applicants may be contacted by email about this recruitment therefore, it is their responsibility to contact the Analyst if they update their email address. Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. Additional information regarding Employment with the City and County of San Francisco: Information about the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Workers Reasonable Accommodation Right to Work Copies of Application Documents Diversity Statement If you have any questions regarding this recruitment or application process, please contact the analyst, Elaine Adams at [email protected] or **************. We may use text messaging to communicate with you if you include a mobile number in your application. The first message will ask you to opt in to text messaging. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

requires a Master's Degree in Social Work. This recruitment is for level I and level II. The salary rage for level I is $2,256.00 - $3,023.20 biweekly ($28.20 - $37.79 per hour). The salary range for level II is $2,492.00 - $3,339.20 biweekly ($31.15 - $41.74 per hour). New employees generally start at the beginning of the salary range. The salary range has 7 steps with employees typically starting at step 1 and moving to step 2 upon the completion of a successful one year probationary period. Each year thereafter, upon completion of successful performance, employees move to subsequent next step. Each step represents a 5% increase. Note: A training and experience evaluation may be utilized to determine an applicant's ranking among qualified candidates. Based upon information provided in this application including responses to supplemental questions, an applicant's education, training and experience (full-time equivalent) may be evaluated. Applicants should provide thoughtful and thorough responses to supplemental questions as they play an important role in this recruitment process. All qualifying work experience that is described or included in responses to supplemental questions MUST also be included and detailed in the "Work Experience" section of this application. "See Resume" is not an acceptable response for any supplemental question. FLSA: Non-Exempt DEFINITION Under general supervision, performs specialized social services casework involving, or at-risk children or; conducts social studies and develop service plans which may include the need for specialized social services; provides information about available adoption services and resources and may arrange referral of clients to appropriate departmental or community resources; performs other duties as assigned. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Social Worker I - Adoptions : This is the entry-level classification in the Adoptions Social Worker series. Initially under close supervision, incumbents learn and provide advanced social services casework in the area of adoptions, requiring coordination with county welfare departments, public and private social services, adoption agencies, public and private attorneys, judges, and other representatives of the court system. As experience is gained, assignments become more varied and complex; close supervision and frequent review of work lessen as an incumbent demonstrates skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions as the Social Worker II - Adoptions but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Social Worker II - Adoptions: This is the journey-level classification in the Social Worker Adoptions series. Positions at this level exercise judgment and initiative in their assigned tasks and handle more difficult, sensitive and specialized cases and decisions are made where consequence of error may be significant. This class requires advanced casework skills, a high degree of program knowledge, judgement, and creativity. Positions in this class may be assigned to Children's Services and are expected to manage caseloads involving physically, sexually, and emotionally abused and/or neglected children. Positions in the Social Worker - Adoptions class series are flexibly staffed; positions at the II-level may be filled by advancement from the I-level; progression to the II-level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the II-level. This is an advanced level classification in the Social Worker series EXAMPLES OF TYPICAL JOB FUNCTIONS Typical functions may include any of the following tasks, knowledge, abilities, and other characteristics. The list that follows is not intended as a comprehensive list; it is intended to provide a representative summary of the major duties and responsibilities. Incumbent(s) may not be required to perform all duties listed, and may be required to perform additional, position-specific tasks. * Conducts case studies providing recommendations for Adoption or Guardianship when appropriate. * Responds to adoption inquiries; enrolls adoptive parents in adoptive services; determines child's legal eligibility for adoption. * Assesses the physical, social, emotional, and economic factors present in prospective adoptive families, and suitability of children for families. * Makes decisions and prepare full factual reports to the court with recommendations for or against granting petitions for adoption and recommend alternate plans when needed. * Prepares appropriate case records including narrative recordings and supporting documentation as required by statutes. * Reports to the court with recommendations regarding permanent plans for children, court actions to terminate parental right, guardianship petitions, existence of parental relationships, necessity for parental consent and withdrawals of consents. * Conducts placement studies required under the Interstate Compact on the Placement of Children. * Informs birth parent(s) of their alternative prior to relinquishing children for adoption or consenting to the adoption and determine the readiness and capability of the birth parent(s) to relinquish or give consent. * Provides consultative services to other public and private social services regarding adoption planning on other cases. * Conducts investigations of child abuse recorded at the Child Abuse Registry for prospective adoptive parents; and conducts set-aside investigations and report to the court. * Participates in pre-planning to identify foster homes to meet the permanency needs of children. * Inspects home environment for the overall growth and development of the child. * Counsels, trains, and supervises foster families in meeting children's needs for permanency. * Maintains regular contact with the foster families, children and the biological parents to monitor the progress of the child and family through the entire process. * Prepares evaluation and progression reports and provides suggestions, recommendations or treatment as required. * Adheres strictly to the state and federal laws when dealing with any issue related to child care. * Interacts with families and individuals to assess their requirements, and find social services programs that would assist them. * Adheres to the standards of the Privacy Act of 1974, {U.S.C. § 552A} as amended; maintains and enforces all aspects of confidentiality of client information. * Performs related duties as assigned. Knowledge of: * State and Federal rules, regulations, and laws relating to adoptions in California; principles, practices, and techniques used in the administration of adoptions programs. * Casework theory and practice, child psychology and principles of individual and group behavior. * Child welfare casework objectives; socioeconomic factors which promote stable family security. * Casework techniques in working with special needs children who experience adverse parental background. * Crisis intervention techniques in the provision of post adoption services. * Functions and services provided by a public social service agency including community resources. * Principles of human nature, growth, and development. * County social service program laws, policies, and procedures. * Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and County staff. * The structure and content of the English language, including the meaning and spelling of words, rules of composition and grammar. * Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability To: * Work with local county welfare departments in assessing the adoption potential of children within the child welfare system. * Develop and maintain effective interpersonal relationships while working with county welfare departments, other public and private social services and adoption agencies, public and private attorneys, judges, and other representatives of the court system. * Conduct orientation meetings with the public. * Coordinate multiple community resources to serve client needs; assessing and evaluating social problems; determine eligibility for program services; provide outreach, advocacy services and make recommendations according to observations and interviews. * Utilize program specific case management system. * Analyze situations and adopt effective course of action. * Utilize effective interpersonal and organizational communication skills including the dissemination of information to appropriate parties; listen attentively and respond appropriately and timely. * Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures and standards relevant to work performed. * Demonstrate initiative through anticipation of operations needs and problems and acting appropriately. * Effectively represent the department and the County in meetings with governmental agencies; community groups; various business, professional and regulatory organizations; and in meetings with individuals. * Independently organize work, set priorities, meet critical deadlines and follow-up on assignments. * Use tact, initiative, prudence and independent judgment within general policy and procedural guidelines * Effectively use computer systems, software applications relevant to work performed and modern business equipment to perform a variety of work tasks. * Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. * Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Education and Experience: Master's degree in Social Work; and Social Worker I - Adoptions: Upcoming graduates may supply a letter from their attending university stating impending graduation date of their degree program and verification of credits needed for graduation, which will allow placement on list of eligibles. Actual hiring of position will not occur until after graduation date. Social Worker I - Adoptions: One (1) year experience in Social Work or Behavioral Science providing direct client services. Social Worker II - Adoptions: Three (3) years experience in Social Work or Behavioral Science providing direct client services. Certifications and Licenses: * Must possess a valid US driver's license upon date of application. Must obtain California driver's license following hire date per California DMV regulations. PHYSICAL DEMANDS * Mobility to work in a standard office setting and use standard office equipment, including a computer; primarily a sedentary office classification although standing in work areas and walking between work areas may be required; occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information; ability to lift, carry, push and pull materials and objects up to 40 pounds. * Vision to read printed materials and a computer screen. * Hearing and speech to communicate in person and over the telephone. * Finger dexterity is needed to access, enter and retrieve data using a computer keyboard or calculator and to operate standard office equipment. WORKING CONDITIONS * Must possess and maintain a valid California driver license. * Requires frequent visits to client homes; may require visits to other organizations, agencies, departments, and private businesses. * Office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. * Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. EQUIPMENT AND TOOLS UTILIZED * Equipment utilized includes personal computer, fax machine, and standard office equipment. Disaster Service Worker All Butte County employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker related training as assigned, and to return to work as ordered in the event of an emergency.

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 7/23/2025, 8/27/2025, 9/24/2025, 10/22/2025, 11/26/2025, 12/24/2025 Under supervision, the Human Services Social Worker performs duties in the development and delivery of public social services to clients to promote human well-being. These positions are located within the Department of Health Services, Department of Child, Family and Adult Services (formerly Department of Health & Human Services), Department of Human Assistance, Sheriff's Department, and the Office of the Public Defender.Knowledge of * Goals and objectives of public social services * Available public and private community resources * Awareness of cultural differences * Socio-economic awareness of low income population * Applicable laws, rules and regulations governing the field of public welfare * National Association of Social Workers Code of Ethics * Interviewing techniques * Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment * Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions) * Social casework principles and practices including group work and community organization * Social problems which call for the use of public and private community resources * Socio-economic conditions and problems which affect the work of a public social service agency * English usage, spelling, grammar, and punctuation Ability to * Communicate effectively with persons from a variety of social, cultural and economic backgrounds * Work effectively with many life styles and different attitudes * Work effectively as part of a multi-disciplinary team * Exercise tact when dealing with others * Interview effectively in a wide variety of circumstances * Establish and maintain cooperative, effective working relationships with clients, fellow employees, other agencies and the general public * Interpret public social services programs to clients * Maintain composure under stress * Integrate information to form total picture * Communicate clearly and concisely, verbally and in writing * Independently initiate and respond to correspondence * Reason logically, understand and follow complex instructions and procedures * Compile various records and information accurately * Analyze situations accurately and adopt an effective course of action * Read, analyze, interpret and apply complex regulatory material * Read correspondence and reports and understand their meaning * Organize work schedule and budget time * Accept and use consultative supervision * Do a high volume of work amid interruptions * Keep accurate and orderly records * Compose routine business communications, reports and other written materials in a clear, concise, organized, and accurate manner * Make arithmetical computations accurately and rapidly * Demonstrate skill in the application of social work methods and practices * Demonstrate skill in the use of community resources Minimum Qualifications Either: 1a. Two years of full-time, paid experience employed by the County of Sacramento in the class of Human Services Specialist; AND 1b. Successful completion of 12 semester or 18 quarter upper division units from an accredited college or university in social work, sociology, psychology, counseling or other field closely related to the intent of the class. Or: 2. A Bachelor's Degree or higher from an accredited college or university with at least 24 semester or 36 quarter upper division units in social work, sociology, psychology, counseling or other field closely related to the intent of the class. Note: Related fields above may include behavioral science, child development, community health education, cultural anthropology, ethnic studies, family studies, gerontology, human development, mental health, and public health. Note: Part-time experience is converted to full-time on the basis of 173.6 hours = 21.7 days = 1 work month. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Background/Criminal History: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Driver's License: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Commission Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Requirements:Some positions in this class may require the incumbent to be able to: * Sit for periods up to one hour while driving to home visits. * Climb flights of stairs to reach residence. * Lift infants and toddlers weighing up to 40 pounds. * Carry automobile child safety seats. * Have sufficient vision to assess physical condition of clients and home environment. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working conditions:Some positions in this class may require the incumbent to: * Be exposed to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations. * Work in dangerous, high crime areas of the community. * Work during non-routine hours, standby and/or callback. * Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes. * Work outside in all types of climatic conditions including inclement, very hot and/or cold weather. Special Skills Language Requirement Special skills classes require sufficient knowledge to speak, read and write fluently a language other than standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve clients and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using standard English and a language other than standard English, and act as a consultant to others regarding the specific multi-cultural group. Human Services Social Worker - African American Culture Human Services Social Worker - Arabic Language and Middle Eastern Culture Human Services Social Worker - Armenian Language and Culture Human Services Social Worker - Cambodian Language and Culture Human Services Social Worker - Chinese Language and Culture Human Services Social Worker - Farsi Language and Persian Culture Human Services Social Worker - Hmong Language and Culture Human Services Social Worker - Japanese Language and Culture Human Services Social Worker - Korean Language and Culture Human Services Social Worker - Lao Language and Culture Human Services Social Worker - Mien Language and Culture Human Services Social Worker - Native American Culture Human Services Social Worker - Punjabi Language and East Indian Culture Human Services Social Worker - Russian Language and Culture Human Services Social Worker - Spanish Language and Latin Culture Human Services Social Worker - Tagalog Language and Filipino Culture Human Services Social Worker - Ukrainian Language and Culture Human Services Social Worker - Vietnamese Language and Culture Probationary Period The probationary period for this classification is twelve (12) months. APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone **************; 7-1-1 California Relay Service Email ************************** Inter-Office Mail Code: 09-4667 ********************* * Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. * Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. * Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. * Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. * A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. * Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. * The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. * Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. * If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. * Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. * If you have no experience, write "no experience" for the appropriate question. * For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. * If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: * ********************* Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at ***************** or ************, CA Relay 711. For more information, visit: Reasonable Accommodation Requests - Job Applicant Instructions

This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 10/2/25, 11/6/25, 12/4/25, 1/2/26, 2/5/26, 3/5/26, 4/2/26, 5/7/26, 6/4/26, 7/2/26, 8/6/26, 9/3/26, 10/1/26, 11/5/26, 12/3/26 Under direction and with independent professional responsibility, the Human Services Social Worker Master's Degree positions in this class provide direct public social services to clients, dealing with complex individual and family problems, and acting as program and casework consultants to staff. Knowledge of * Goals and objectives of public social services * Available public and private community resources * Awareness of cultural differences * Socio-economic awareness of low income population * Applicable laws, rules and regulations governing the field of public welfare * National Association of Social Workers Code of Ethics * Interviewing techniques * Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, databases, and other specialized applications related to area of assignment * Basic arithmetic (i.e., addition, subtraction, multiplication, division, decimals, percentages, ratios, and fractions) * Social casework principles and practices including group work and community organization * Social problems which call for the use of public and private community resources * Socio-economic conditions and problems which affect the work of a public social service agency * Principles, program provisions and requirements, and applicable procedures of criminal justice, victim-witness, multi-disciplinary review, and domestic violence systems and programs * Crisis intervention techniques * Research and analysis methods used in studies involving social services and public assistance programs * Individual and group behavior and dynamics * Medical, psychological and socioeconomic conditions and problems which affect the work of a public social service agency * English usage, spelling, grammar, and punctuation Ability to * Communicate effectively with persons from a variety of social, cultural and economic backgrounds * Work effectively with many life styles and different attitudes * Exercise tact when dealing with others * Work effectively as part of a multi-disciplinary team * Interview effectively in a wide variety of circumstances * Establish and maintain cooperative working relationships with clients, fellow employees, other agencies and the general public * Interpret public social services programs to clients * Maintain composure under stress * Integrate information to form total picture * Communicate clearly and concisely, verbally and in writing * Independently initiate and respond to correspondence * Reason logically, understand and follow complex instructions and procedures * Compile various records and information accurately * Analyze situations accurately and adopt an effective course of action * Read, analyze, interpret and apply complex regulatory material * Read correspondence and reports and understand their meaning * Organize work schedule and budget time * Accept and use consultative supervision * Do a high volume of work amid interruptions * Keep accurate and orderly records * Compose routine business communications, reports and other written materials in a clear, concise, organized, and accurate manner * Make arithmetical computations accurately and rapidly * Demonstrate skill in the use of community resources * Interpret to client or others, social service program as set forth in laws, rules, regulations, policies and procedures * Demonstrate skill in the application of social work methods and practices in highly complex cases * Provide program and casework consultation to other staff members * Provide leadership in the utilization of social casework concepts and methodologies Minimum Qualifications Either: A Master's Degree from an accredited college or university in social work. Or: A Master's Degree from an accredited college or university in a program that meets the education requirements for a Marriage and Family Therapist or Licensed Professional Clinical Counselor license issued by the California Department of Consumer Affairs Board of Behavioral Science Examiners. Or: Current enrollment in the final semester of a Master's program at an accredited college or university leading to a Master's Degree in social work or a related Master's Degree that meets the education requirements for a Marriage and Family Therapist or Licensed Professional Clinical Counselor license issued by the California Department of Consumer Affairs Board of Behavioral Science Examiners. NOTE: Failure to submit proof of completion of Master's Degree within six months of appointment may be cause for release from probation in accordance with Civil Service Rules. Note: The word "experience" referenced in the minimum qualifications means full-time paid experience unless the job announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. General Qualifications Criminal History/Background: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. Driver's License: A valid California Driver License, Class C or higher may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Child and Elder Abuse Reporting: Persons selected for employment must, as a condition of employment, sign a statement agreeing to comply with Section 11166 of the California Penal Code and Section 15630 of the Welfare and Institutions Code relating to child and elder abuse reporting. Physical Requirements:Some positions in this class may require the incumbent to be able to: * Sit for periods up to one hour while driving to home visits * Climb flights of stairs to reach residence * Lift infants and toddlers weighing up to 40 pounds * Carry automobile child safety seats * Have sufficient vision to assess physical condition of clients and home environment Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions:Some positions in this class may require the incumbent to: * Be exposed to hostile, emotionally disturbed or mentally ill persons and/or confrontational interpersonal situations * Work in dangerous, high crime areas of the community * Work during non-routine hours, standby and/or callback * Work in and around substandard living areas with exposure to common communicable diseases, scabies, impetigo and other rashes * Work outside in all types of climatic conditions including inclement, very hot and/or cold weather Special Skills Language Requirement Special skills classes require sufficient knowledge to speak, read and write fluently a language other than standard English; and/or knowledge of a multi-cultural group encompassing but not limited to: family member roles and living environments; the various characteristics or problems unique to the group in employment, education, health, economics and social customs; and current social movements involving the group. Incumbents use the specific language and multi-cultural knowledge in the performance of typical duties, incorporating this knowledge to appropriately serve clients and families in a manner that is culturally competent and affirming. In addition, incumbents translate and interpret using standard English and a language other than standard English, and act as a consultant to others regarding the specific multi-cultural group. Human Services Social Worker - Master's Degree - African American Culture Human Services Social Worker - Master's Degree - Arabic Language and Middle Eastern Culture Human Services Social Worker - Master's Degree - Armenian Language and Culture Human Services Social Worker - Master's Degree - Cambodian Language and Culture Human Services Social Worker - Master's Degree - Chinese Language and Culture Human Services Social Worker - Master's Degree - Farsi Language and Persian Culture Human Services Social Worker - Master's Degree - Hmong Language and Culture Human Services Social Worker - Master's Degree - Japanese Language and Culture Human Services Social Worker - Master's Degree - Korean Language and Culture Human Services Social Worker - Master's Degree - Lao Language and Culture Human Services Social Worker - Master's Degree - Mien Language and Culture Human Services Social Worker - Master's Degree - Native American Culture Human Services Social Worker - Master's Degree - Punjabi Language and East Indian Culture Human Services Social Worker - Master's Degree - Russian Language and Culture Human Services Social Worker - Master's Degree - Spanish Language and Latin Culture Human Services Social Worker - Master's Degree - Tagalog Language and Filipino Culture Human Services Social Worker - Master's Degree - Ukrainian Language and Culture Human Services Social Worker - Master's Degree - Vietnamese Language and Culture Probationary Period The probationary period for this classification is twelve (12) months.APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone **************; 7-1-1 California Relay Service Email ************************** Inter-Office Mail Code: 09-4667 ********************* * Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. * Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. * Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. * Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. * A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. * Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. * The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. * Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. * If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. * Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. * If you have no experience, write "no experience" for the appropriate question. * For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. * If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed, therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: ********************* Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at ***************** or ************, CA Relay 711. For more information, visit: Reasonable Accommodation Requests - Job Applicant Instructions

Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE AGENCY Alameda County's Health Services Program is administered by the Alameda County Health and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Alameda County Health currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well being of Alameda County residents. THE POSITION Under general supervision from Mental Health services professional staff, to provide mental health and vocational counseling services to assigned clients, including drug and alcohol and dually diagnosed clients referred to mental health facilities; to gather case history information; to note and record client's needs; to develop treatment and discharge plans for assigned clients; to assist in the implementation of treatment and discharge plans; and monitor client's progress and response to these plans; to provide psychiatric and vocational counseling for individuals and groups; if licensed, to administer and distribute medications; to perform work as required. DISTINGUISHING FEATURES This is a journey-level para-professional classification. When assigned to an out-patient facility, incumbents spend the majority of time providing psychiatric counseling to individuals or groups and participate in continuing care coordination for assigned clients and; may provide direct case management or socialization services. When assigned in the Vocational Program, may have operational and coordinating responsibility in a work center or large community work program and; spend the majority of time providing mental health and vocational services to drug and alcohol or dually diagnosed clients individually or in-groups.. Incumbents at this level have greater responsibility for direct patient care than the next lower level class of Mental Health Specialist II. MINIMUM QUALIFICATIONS Either I Experience: The equivalent of two years of full-time experience as a Mental Health Specialist II. Or II Experience: The equivalent of three years of full-time experience performing clinical services, including providing psychiatric and/or vocational counseling services to assigned mental health, drug and alcohol and/or dually diagnosed clients in a clinical or mental health setting, in which the work is comparable to the Mental Health Specialist II. License: Possession of a valid California Motor Vehicle Operator's license is desirable. Possession of a Psychiatric Technician or LVN license may be required. Special Conditions: Positions may be required to work some weekends or evenings. Special Requirement: In compliance with the Administrative Simplification provision of the Health Insurance Portability and Accountability Act of 1996 (HIPAA), employees in this classification are required to possess a National Provider Identifier (NPI) number prior to their first day on the job. In compliance with the Department of Health Care Services (DHCS) and the Federal Cures Act, Employees in this classification who are required to render direct specialty mental health services in the course of their assignment must successfully be enrolled in Provider Application and Validation for Enrollment (PAVE) web portal prior to commencing employment. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the 'Examples of Duties' section of this specification. Knowledge of: • Elementary medical, psychiatric and vocational rehabilitation terminology. • Social adjustment, mentally disordered and addicted behavior, and general psychiatric counseling and vocational techniques in mental health and vocational settings. • Physical, emotional and social needs of emotionally disordered individuals. • Familiarity with medications commonly prescribed for psychiatric clients. • Community resources for the mentally disordered and addicted. • Elements of good communication. • Basic computer and software applications, and modern office equipment related to the work. Ability to: • Write and speak effectively. • Prepare and maintain records and correspondence. • Apply the principles and concepts of psychiatric and vocational rehabilitation counseling. • Use problem solving-techniques. • Interview and secure personal and social information, as well as information needed for determining client's needs and vocational barriers. • Establish and maintain effective psychiatric counseling relationships and work effectively with staff and others. • Utilize other community resources and health care agencies. • Utilize supervisory sessions to increase knowledge and skills. • Work effectively as a member of an interdisciplinary team. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion TO APPLY: Please submit a PDF of your updated Alameda County application to Katherine Jones at *************************. Please be in contact if you have any questions. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer

San Mateo County Health's Aging and Disability Services Division is seeking qualified individuals for the unclassified and limited-term positions of In-Home Supportive Services Social Worker I/II/III. Social Workers provide a wide variety of welfare services in such areas as information and referral, protective services, out-of-home services, health related services, chore services, and other welfare services within the Health and the Human Services Agency. Currently, there are three limited-term vacancies and an unclassified vacancy in the In-Home Supportive Services (IHSS) Program. The program provides in-home care for persons who cannot safely remain in their own home without such assistance. The recipients of IHSS are aged, blind and/or disabled and eligible for Medi-Cal. Disabled and/or blind minor children may also be eligible for IHSS. The Social Worker will make a home visit to determine eligibility for the program and to conduct an assessment to determine a range of service hours for particular tasks. The IHSS recipient or guardian is the IHSS employer and is responsible for hiring and supervising a provider for the care they receive. The Social Worker will travel throughout the County to conduct home visits, attend meetings and perform other duties of the position. The Social Worker will work in the San Mateo, CA Aging and Disability Services Office. This IHSS Social Worker will conduct intake and/or on-going activities for IHSS recipients. Some of those activities include: * Conduct initial IHSS assessments using a detailed State assessment tool. * Complete necessary documents, paperwork, and work within different information technology systems. * Conduct annual reassessments. * Educate, support, and perform administrative duties for IHSS recipients and care providers to understand/comply with program regulations. * Provide education, outreach, and community resources information. * Participate in quality improvement efforts. * Collaborate with quality assurance and program integrity to ensure proper adherence to regulations. * Prepare for and attend Fair Hearings. * Engage in interdisciplinary team meetings or other activities to support San Mateo County's vision for integrated services. * Maintain oversight of case management needs for a caseload focused on serving IHSS recipients who aged, blind, and/or disabled, including minors. * Collaborate and facilitate service with care providers and other partner agencies. The ideal candidate will possess the following: * Master's degree in Social Work. * Experience providing clinical assessment for children, youth and adults with disabilities. * Understanding of human development and behavior within diverse populations. * Ability to independently develop and implement sound case plans of action. * Experience balancing client-centered care coordination and accompanying administrative documentation. * Familiarity in implementing program regulations. * Superior organizational skills to manage a large caseload and related documents. * Proficient computer skills to use several independent database systems as well as Microsoft Excel and Word. * Ability to quickly learn and adopt new technology, policies and procedures. * Excellent writing/documentation skills. * Fluency in Tagalog, Arabic, Spanish, Mandarin, and Cantonese is a plus. For information on the In-Home Supportive Services Program please visit: ************************************************** SALARY: Social Worker I: $7,162.13- $8,008.00/month Social Worker II: $7,236.67- $9,048.00/month Social Worker III: $8,533.20- $10,665.20/month Social Workers provide highly skilled, intensive casework services to individuals and their families and provide casework consultation within the department and to outside agencies. Incumbents of positions at this level work with minimal supervision and are expected to have acquired the high degree of assessment skills required to perform care coordination and referral tasks in complex casework areas. Lead supervisory responsibilities may be assigned as circumstances dictate. NOTE: This is an unclassified position. Unclassified positions are at-will for a limited duration, typically associated with grant or other special funding. These positions are not covered by San Mateo County Civil Service Rules; and there is no formal probation period. The following are the same for classified and unclassified positions: salary, increases and other forms of compensation; accrual of sick leave, vacation, overtime, holiday and leaves of absence; health, dental, vision, long and short term disability, and retirement. NOTE: This is a limited term, at-will position. Limited Term Employees are assigned to assignments not to exceed three years. They receive medical and dental benefits, similar to regular employees, and a defined contribution retirement plan. Licensure/Certification: * California class C driver license or equivalent. Education: * Social Worker I: Satisfactory completion of 24 semester units of social welfare and/or appropriate behavioral science courses. * Social Worker II: Satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses. * Social Worker III: Satisfactory completion of 36 semester units of social welfare and/or appropriate behavioral science courses. Experience: * Social Worker I: Two years of experience providing counseling, social services, public assistance and related services to the public, or to special groups. Substitution: Bachelor's degree from an accredited college or university with a major in social welfare, behavioral science or a related field. * Social Worker II: Two years experience performing duties comparable to those of a Social Worker I or higher in San Mateo County. Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work. * Social Worker III: Three years experience performing duties comparable to those of a Social Worker II or higher in San Mateo County. Substitution: Possession of a Master's Degree in Social Work from an accredited school of Social Work and two years experience performing duties comparable to those of a Social Worker II or higher in San Mateo County. Social Worker I Knowledge of: * Contemporary social and economic problems. * Socioeconomic conditions and trends. * Public social service programs at the federal, state and local levels of government. * Principles of interviewing and counseling. * Basic principles of individual and group behavior. Skill/Ability to: * Learning social work principles, methods and techniques. * Establishing rapport with clients and their families in working toward solutions to their problems. * Speaking and writing effectively. * Maintaining cooperative working relationships. * Analyzing problems and needs of clients and developing courses of action which work toward constructive solutions. Social Worker II Knowledge of: * Principles of individual, group, and community behavior. * Scope and nature of current problems in the field of social work. * Social work methods and procedures. * Social service programs, and State and Federal legislation. * Techniques and principles of interviewing and counseling and problem solving methodology. * Social and community resources and awareness of how to identify, develop, and properly utilize these resources. Skill/Ability to: * Understanding and implementing the agency's programs, policies and procedures. * Implementing caseload management techniques. * Establishing rapport with clients and their families in working toward solutions to their problems. * Analyzing problems and needs of clients and developing courses of action which lead toward constructive solutions. * Speaking and writing effectively. * Establishing effective working relationships with other employees. Social Worker III Knowledge of: * Theories of human behavior and their practical applications. * Psycho-social, medical, and economic interrelationships that result in individual and social abnormalities. * Philosophy and function of social work systems. * Appropriate utilization of a variety of social resources. * Laws, rules and regulations governing the operation of social work agencies, specifically those relating to the specific areas of assignment. Skill/Ability to: * Formulating, developing and implementing treatment plans. * Working effectively with persons differing in value systems, ethnicity, cultural backgrounds and psychopathologies. * Working with a variety of social resources to plan and coordinate services to individual clients. * Acting as a consultant and trainer to other social service staff. * Preparing clear and concise reports. If you are interested in being considered for this unclassified position, the following materials must be electronically submitted in a Word or PDF format: * Cover letter with responses to Supplemental Questions (maximum of 2 pages) * Resume Supplemental Questions: * The position requires a valid California class C driver license or equivalent. Provide your 1) Driver's License number and 2) The expiration date. * Social Worker I requires satisfactory completion of 24 semester units of social welfare and/or appropriate behavioral science courses. Social Worker II requires satisfactory completion of 30 semester units of social welfare and/or appropriate behavioral science courses. Social Worker III requires satisfactory completion of 36 semester units of social welfare and/or appropriate behavioral science courses. List the following for the education that qualifies you: 1) The course ID for classes completed; 2) Course title; and 3) The "semester" units received for each. NOTE: APPLICATIONS THAT DON'T CLEARLY INDICATE THE REQUIRED EDUCATION WILL NOT BE ACCEPTED. * Social Worker I requires two years of experience providing counseling, social services, public assistance and related services to the public, or to special groups OR a Bachelor's degree from an accredited college or university with a major in social welfare, behavioral science or a related field. Social Worker II requires two years of case management experience comparable to a Social Worker I in San Mateo County OR an MSW degree. Social Worker III requires three years of case management experience comparable to a Social Worker II OR an MSW degree and two years of experience performing duties comparable to Social Worker II or higher in San Mateo County. List the following for the experience that qualifies you: 1) Your exact title; 2) Job duties; 3) Length of experience in months; and 4) Employer. NOTE: APPLICATIONS THAT DON'T CLEARLY INDICATE THE REQUIRED EXPERIENCE/EDUCATION WILL NOT BE ACCEPTED. * Describe in detail your experience completing social work assessments with older adults and individuals with disabilities. Provide an example of a time your assessment was not well received by the client and how did you adjust your approach to ensure the client's needs were met. Be specific. * Provide an example of a time in your career where you had to implement a new administrative or regulative change that also affected your clientele. What did you do to ensure your understanding and implementation of the change was successful? How did you adjust your approach with your clientele to ensure smooth service delivery? Be specific. * Describe your experience with managing a large and ethnically diverse caseload of clients. What techniques do you use to ensure you are providing service through a racial equity lens while also meeting work expectations? Be specific. Please include the words "In-Home Supportive Services Social Worker I/ II/III - Aging and Disability Services - Unclassified/Limited-Term" in the subject line of the email submission. Please submit the required materials electronically via email to: Charlene Yabut, Health Services Manager I ***************** Application materials will be reviewed as they are received, and well-qualified candidates will be contacted for an interview. Apply immediately. Resumés will be accepted until the position is filled. This posting is open on a continuous basis and selection may be made at any time within the process. NOTE: Application materials are only accepted via e-mail. Materials sent via regular mail and/or fax will not be accepted. Submittals that do not include all required elements (cover letter with responses to supplemental questions and a resume) will not be considered. About the County San Mateo County is centrally located between San Francisco, San Jose, and the East Bay. With over 750,000 residents, San Mateo is one of the largest and most diverse counties in California and serves a multitude of culturally, ethnically, and linguistically diverse communities. The County of San Mateo, as an employer, is committed to advancing equity to ensure that all employees are welcomed in a safe and inclusive environment. The County seeks to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply. Eighty percent of employees surveyed stated that they would recommend the County as a great place to work. The County of San Mateo is an equal opportunity employer. We seek to hire, support, and retain employees who reflect our diverse community. We encourage applicants with diverse backgrounds and lived experiences to apply.

Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. The Clinical Social Worker II (hereinafter "CSW II") holds a Master's Degree in Social Work (MSW), is registered as an Associate Clinical Social Worker or Licensed Clinical Social Worker with the California Board of Behavioral Sciences, and provides medical social work services. The CSW II must have passed the LCSW exam, or be eligible to sit for the exam. The CSW II must have passed the BBS Ethics exam and be approved to take the LCSW exam. The CSW II is responsible for employing a model of patient care that focuses on providing patients/caregivers with supportive counseling, psychosocial assessments, therapeutic interventions, education, and community resource support information. This position may involve clinical supervision to MSWs and/or BSW/MSW students and facilitation of support groups. The CSW II participates in multidisciplinary program development and evaluation; multidisciplinary treatment modalities; emergency/crisis response; and on-call rotation. The CSW II actively works to ensure optimal delivery of psychosocial care and seeks out performance improvement initiatives, either through direct involvement and committee membership or by leading performance improvement efforts. The CSW II is expected to assist in education and training programs, policy writing, and/or research and program development. This position will support our Medical Oncology/Surgical Services team. As a successful candidate, you will: * Provides timely, appropriate, reliable, and respectful social work services to patients and families. * Delivers quality of care consistent with professional and City of Hope standards. * Uses effective decision-making, evaluation and problem-solving skills in managing patient care, hospital, and administrative needs. * Demonstrates strong verbal and written communication skills; excellent documentation skills of all activities/decisions related to patient care in compliance with State, National and Joint Commission standards/regulations. * Provides skilled psychosocial support and crisis management for patients throughout the continuum of care: diagnosis, living with cancer, recurrence, end-of-life, and survivorship. * Acts as an ambassador to the profession by effectively articulating the role and expertise of a CSW and by actively participating in community and professional organizations. * Demonstrates a willingness to participate in marketing and development efforts. * Meets and maintains all professional and regulatory standards; represents and models the core values of the Department of Supportive Care Medicine. * Participates in performance improvement activities to promote continuous improvement in care delivery. * Strives to earn the respect and esteem of the team, department, organization and profession; fosters positive departmental and institutional morale. * Demonstrates compassion, warmth, insight, basic skill in assessments and intervention, and maintains objectivity and professional boundaries. * Possesses a working knowledge of the patient population at City of Hope. Qualifications - External Your qualifications should include: * Master's Degree in Social Work (MSW) from a CSWE- Accredited School of Social Work * Two years medical social work * One-year oncology social work (Preferred) * Out of state Licensed Clinical Social Worker or Active registration as an Associate Clinical Social Worker or Licensed Clinical Social Worker with the California Board of Behavioral Sciences CSW II must pass the LCSW exam and become a LCSW in the state of California within one year or be demoted to CSW I * For pediatric service, CCS Panel provider or complete application within 60 days of hire City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE.

Appointment Type: Permanent-Exempt (PEX) Appointment. Pursuant to the City & County of San Francisco Charter, Section 10.104.13, any person occupying a position under exempt appointment shall not be subject to civil service selection, appointment, and removal procedures. Exempt employees shall serve at the pleasure of the appointing officer. The San Francisco District Attorney's Office is one of the premier law enforcement organizations in the United States. Our mission is to collaborate with the City's diverse communities and law enforcement agencies to make San Francisco one of the safest cities in America. Our office engages in public education and crime prevention efforts while maintaining the traditional role of investigating, charging, and prosecuting all criminal violations occurring within the City and County of San Francisco. The unparalleled opportunities for challenging, meaningful, and sophisticated work have consistently drawn top candidates to our office over the years. The Victim Services Division (VSD) of the San Francisco District Attorney's Office strives to make the criminal justice system humane and accessible by providing support and assistance to victims and their families in the aftermath of a crime, during criminal prosecution, and after a verdict has been reached. Even if justice is served in the courtroom, it does not always immediately change the way victims feel in their day-to-day lives afterwards. Our division provides victims with advocacy, streamlines the process for collecting restitution and recouping compensation for financial losses when possible, and, in general, works tirelessly to support victims regain control over their lives. Job Description The Victim Services Division is seeking to fill vacancies in the 8129 classification and placement will be based on prior experience. Position Description The Victim/Witness Advocate position is responsible for assisting victims of crime by providing the mandated services for the Victim-Witness Assistance Program, pursuant to California Penal Code Section 13835 and the Victims' Bill of Rights. These services, which are also provided to victims' family members and witnesses of crimes, including advising participants of program services and outreach activities; referring program participants to professional care providers; explaining the process of the criminal justice system; accompanying victims, family members, and witnesses to court and related hearings; and assisting participants with Victim Compensation Program applications. Examples of job duties and responsibilities for all vacancies include but are not limited to: 1. Advise and assist program participants in obtaining appropriate services, and refer to professional psychological, health, medical, and social service care providers. 2. Provide crisis intervention and emergency assistance in order to deliver timely and comprehensive responses to the immediate and long-term needs of crime victims and survivors. 3. Explain crime victims' rights, the criminal justice system, and court proceedings, and provide information on case status and disposition. 4. Assist in the preparation, verification, and submission of claims to the California Victim Compensation and Government Claims Board, and monitor claim progress and payment. 5. Assist with the arrangement of transportation for crime victims and survivors when appropriate. 6. Conduct program educational presentations to city and community-based partners, and city residents in their communities. 7. Translate as required to meet division needs. Translating may be oral or in written form. 8. May accompany crime victims and survivors to court proceedings and related hearings. 9. Become educated in and competently explain to crime victims and survivors the purpose of diversion, restorative justice, various collaborative courts and the importance of using evidence-based solutions in the criminal justice system. 10. Actively participate in referrals to community-based organizations and guide crime victims and survivors in charged cases through the criminal justice process with the goal of helping crime victims and survivors heal and recover from the trauma caused by the incident. 11. Understand best practices in crafting impact statements and assist crime victims and survivors with said impact statements with the goals of communicating the impact of the offense to the court and, where appropriate, integrating meaningful opportunities for reconciliation between crime victims and survivors and justice-involved-persons as a means to foster healing for all parties involved. 12. May act as the liaison between the department and members of the community. Qualifications Requires a minimum of one (1) year of training, education, and/or experience in social welfare, behavioral science, criminology, or a closely related field and responsible social service, criminal justice or advocacy experience. Desired qualifications B.A. or higher in Social Work, Psychology, Sociology or closely related field, or equivalent experience. Experience or in-depth knowledge about trauma recovery, advocacy, mental health services, the criminal justice system, court process and public safety familiarity with San Francisco's diverse neighborhoods as well as their respective community-based programs, experience collaborating across government agencies and facilitating multi-agency processes, strong independent initiative, capacity to operate flexibly in a rapid pace environment, and ability to manage a high case volume. · Background in crisis intervention techniques; trauma informed services. · Ability to speak Spanish or Cantonese strongly desired. Knowledge, Experience & Skills 1. Proficient in Word, Excel, and PowerPoint (training will be provided). 2. Communicate effectively verbally and in writing. 3. Principles and practices of record keeping / documenting work. 4. Identify and be responsive to other needs of crime victims and survivors, including providing emergency assistance or referral to other agencies and care providers. 5. Establish and maintain effective working relationships in a collaborative environment. 6. Exhibit emotional stability under conditions of high stress, limited supervision, and rapidly changing situations and circumstances; handle sensitive situations and confidential matters discreetly and effectively. 7. Strong written and verbal skills used to communicate effectively with people of various educational, socio-economic, and cultural backgrounds. 8. Demonstrate and maintain a high degree of initiative, maturity, integrity, accountability, and good judgment. 9. Background in working with communities impacted by violence. Additional Information All your information will be kept confidential according to EEO guidelines. As part of the application package, applicants should submit a cover letter summarizing how they're uniquely qualified for the position in addition to a current resume. Please note, that applicants may be considered for any and all vacant positions for this classification. The selection process will include an evaluation of applicants in relation to minimum requirements. Depending on the number of applicants, the Department may establish and thereafter implement additional screening mechanisms to evaluate candidates. If so, only those whose qualifications most closely meet the needs of the Department will be invited for an interview. All applicants who only meet the minimum qualifications are not guaranteed to be invited to the interview process. Applicants for consideration for hire will be required to complete a criminal background check. The District Attorney's office is an Equal Opportunity Employer and encourages women, people with disabilities, and members of racial, ethnic, religious, and sexual minorities to apply. Salary: $85,956 - $104,494 annually This is a continuous recruitment. Applications will be reviewed on an ongoing basis to fill vacancies. Contact: Shavaun Tolliver, Principal Human Resources Analyst ************** The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Social Worker III Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. Our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today. The Clinical Social Worker III (hereinafter "CSW III") holds a Master's Degree in Social Work (MSW), maintains active registration as a Licensed Clinical Social Worker with the California Board of Behavioral Sciences, and provides medical social work services. The CSW III is responsible for employing a model of patient care that focuses on providing patients/caregivers with supportive counseling, psychosocial assessments, therapeutic interventions, education, and community resource support information. This position requires clinical supervision to MSWs and/or BSW/MSW students and/or facilitation of support groups. The CSW III provides mentorship to MSWs in collaboration with social work management. This position involves direct psychosocial care via in-person and telehealth visits to patients at various locations, practices; engages in leadership; participation in multidisciplinary program development and evaluation; multidisciplinary treatment modalities; emergency/crisis response; and on-call rotation. The CSW III actively works to ensure optimal delivery of psychosocial care and seeks out performance improvement initiatives, either through direct involvement and committee membership or by leading performance improvement efforts. The CSW III is expected to lead in education and training programs, policy writing, and/or research and work collaboratively with the Medical Foundation practice directors on program development at other community practices. The CSW will remain an integral member of the Department of Supportive Care and will regularly attend staff meetings, participate in skill development, and contribute to leadership activities at the Duarte campus. This role will support the San Gabriel Valley region, with the South Pasadena clinic designated as the base office. As a successful candidate, you will: * Provides timely, appropriate, reliable, and respectful social work services to patients and families. * Demonstrates competence appropriate to his/her role and function (see addendum for Social Work Navigator and School Reintegration Program). * Delivers quality of care consistent with professional and City of Hope standards. * Demonstrates strong verbal and written communication skills; excellent documentation skills of all activities/decisions related to patient care in compliance with State, National and Joint Commission standards/regulations. * Provides skilled psychosocial support and crisis management for patients throughout the continuum of care: diagnosis, living with cancer, recurrence, end-of-life, and survivorship. * Respectful understanding of cultural differences and diversity. * Acts as an effective liaison for appropriate referrals to other services within the Department of Supportive Care Medicine, including: psychiatry; psychology; supportive and palliative care; pain management; spiritual care; patient navigation; and patient, family & community education. * Must demonstrate proficient team-building skills, effectively negotiating and willing to compromise as needed, to resolve issues and respectfully reach a consensus. * Participates in interdisciplinary rounds and serves on institutional committees as appointed. * Actively working towards post-licensure certifications or specialization; continues active pursuit of opportunities for further development of clinical skills and professional growth. * Acts as a skilled educator as demonstrated by professional presentations, student training, research and mentorship. * Participates in recruitment and interviewing of social work candidates. * Acts as an ambassador to the profession by effectively articulating the role and expertise of a CSW and by actively participating in community and professional organizations. * Meets and maintains all professional and regulatory standards; exemplifies and promotes the core values of the Department of Supportive Care Medicine. * Participates in performance improvement activities to promote continuous improvement in care delivery. * Uses effective decision-making, evaluation and problem-solving skills in managing patient care, hospital, and administrative needs. * Performs other related duties as assigned or requested. Your qualifications should include: * Master's degree in Social Work (MSW) from an approved Accredited School of Social Work. * Five years medical social work experience * Two years post licensure experience * Out of state licensed clinical social worker OR Active registration as an associate clinical social worker *Must obtain registration as a Licensed Clinical Social Worker (LCSW) with the California Board of Behavioral Sciences within 1 year or be demoted * For pediatric service, CCS Panel provider or complete application within 60 days of hire. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. City of Hope is an equal opportunity employer. To learn more about our Comprehensive Benefits, please CLICK HERE.

This posting has been amended for administrative purposes on September 30, 2025. THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Compensation: $111,436.00 to $142,194.00 Yearly: ********************************************* Code=2940&set Id=COMMN Eligible List Duration: resulting from this examination process will be continuous. List ID: CBT-2940-X00050 At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description Under general supervision, positions in class 2940 Protective Services Worker within the Office of the Public Conservator in the Department of Aging and Adult Services provide a broad range of clinical/advocacy services to temporary/permanent conservatees and collateral contact with a multidisciplinary team. In general, an average caseload is approximately 65 clients and can be more or less depending on case intensity and program capacity. The target population of this office is individuals who are gravely disabled, (unable to provide for food, clothing and shelter as a result of chronic mental illness and/or chronic alcoholism), as a result of major mental illness as defined by the Diagnostic Statistical Manuel (DSM). The population also includes individuals who may have involvement with the Criminal Justice System and are being held in jail and State Hospitals or other facilities designated for those who have committed, or are alleged to have committed a crime. The Office of Conservatorship Services has an average caseload of 700, with approximately half of these individuals placed outside of San Francisco County in either locked psychiatric facilities or residential care homes. Therefore travel is required in order to meet the needs of the conservatee and our service mandate by State and County regulations. The average number of miles driven per month is 350. The 2940 is responsible for managing an independent caseload and is assigned mental health (LPS) conservatorship investigations as well. This involves interaction with Mental Health Court, including Public Defender and District Attorney, Department of Public Health, hospitals, jails and community agencies. In addition to assessments and making recommendations for levels of care, the conservator is also responsible for advocating these recommendations, which may at time be at conflict with the interests of other stakeholders. Basic computer skills are required to perform charting on electronic systems (Avatar and Panoramic), emailing (the bulk of inter and intra agency communication is done through e-mail). ESSENTIAL DUTIES AND FUNCTIONS According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned. Conducts investigations to determine eligibility for psychiatric care and services, including interviews and information gathered from collateral sources. Conducts regular in-person visits in a variety of settings including jail, state hospital, inpatient acute psychiatric units, locked psychiatric treatment centers and skilled nursing facilities as well as community settings within and outside the City and County of San Francisco. Conducts crisis interventions during business hours or after hours. Completes time sensitive court reports and provision of expert testimony witness to the Superior Court as needed. Evaluates and approves psychiatric treatment and medications included in clients care plans. Continually assesses appropriateness of placements and the least restrictive level of care. Completes various types of applications and forms related to placement, legal, financial, and medical issues. Utilizes productivity tools such as Microsoft Office Suite to complete various work duties including coordinating case conferences, presentations, and communicating with team members and other necessary service providers.. Documents cases in a clinically significant and timely manner using applicable digital case management system. Works collaboratively with other city departments, including Public Health, Police, Jail, and City Attorney's Office. Qualifications 1. Education: Possession of a master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR A Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum). AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency or alcohol and drug counseling and treatment program OR Six (6) months post baccalaureate professional work experience which involved the provision of direct services to elders, dependents, or adults in one of the areas previously described. AND 3. License & Certification: Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR); AND Possession of a valid Licensed Clinical Social Worker (LCSW) license issued by the California Board of Behavioral Sciences(BBS) OR Current proof of registration as an Associate Social Worker (ASW) intern issued by the California Board of Behavioral Sciences(BBS); OR Possession of a valid Marriage and Family Therapist (MFT) license issued by the California Board of Behavioral Sciences(BBS); OR Current proof of registration as a valid Marriage and Family Therapist Intern (MFTI) issued by the California Board of Behavioral Sciences(BBS); OR Possession of a valid Professional Clinical Counselor (LPCC) license issued by the California Board of Behavioral Sciences(BBS); OR Current proof of registration as a Professional Clinical Counselor Intern (PCCI) issued by the California Board of Behavioral Sciences (BBS). Special Condition Twelve (12) months experience working with Mental Health Programs ***Please note: With your application, please upload copies of your Master's degree or transcripts and valid permanent or temporary license issued by the State of California Board of Behavioral Sciences as an attachment.*** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at *************************************************** Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Selection Procedures: Training and Experience Evaluation (Weight: 100%) Candidates who meet the minimum qualifications will be invited to take a Training and Experience Evaluation. Successful applicants will be placed on the eligible list/score report, in rank order, according to their final score. A Training and Experience Evaluation will be utilized. The information provided by candidates in the job application, required verification and applicable documentation will be evaluated in terms of duration and relevance to the 2940 Protective Services Worker job-related knowledge, skills and abilities for placement on the eligible list. Note: The department may utilize additional selection procedures to make a final hiring decision. Candidate scores on this examination may also be applied to other announcements involving other job titles when directed by the Human Resources Director. After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see ************************************************************************************************************************** Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ******************************************************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************************************ Additional Information Regarding Employment with the City and County of San Francisco Information About the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Right to Work Veterans Preference Copies of Application Documents Diversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit ***************************************************************** and begin the application process. Select the “I'm Interested” button and follow instructions on the screen. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, ************************). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ryan Brown, by telephone at ************** or by email at [email protected]. All of your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Compensation: $111,436.00-$142,194.00 Yearly; ********************************************* Code=2940 (effective July 1, 2025) Eligible List Duration resulting from this examination process will be continuous List ID: CCT-2940-X00049; REF36550S At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. OUR COMMITMENT TO RACIAL EQUITY As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description This is the entry-level class in the Protective Services Worker series. Adult Protective Services (APS) is a state-mandated program administered by the City and County of San Francisco (CCSF), HSA, and DAS. Under general supervision by the APS program, the Protective Services Worker (PSW) receives and responds to reports of suspected “elder” and “dependent adult” abuse including neglect, self-neglect, and financial abuse. The PSW performs professional investigations and case management services to victims of abuse. This includes activities related to evaluating the level of harm or risk of harm, to the person and the estate of an “elder” or “dependent adult;” assessing biopsychosocial functioning, including the medical condition, cognitive/psychological status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources, and to help protect victims from further harm once the case is closed. Essential Duties and Functions According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list. Conducts unannounced visits to see elders and dependent adults in their living environment. Investigates the allegations and conducts a risk assessment through interviewing the victim, family, relatives, neighbors, and others to assess for immediacy. Arranges for immediate protective interventions and emergency services as necessary, including medical assessments, emergency shelter, or in-home protection, e.g. acts as a liaison on the medical aspects of the case with providers of services and other agencies that provide medical care, until the immediate dangers are resolved. Gathers, documents, and reviews important detailed financial, personal, and confidential information, and writes investigative reports, findings, and service plan notes. Conducts a needs assessment for clients in need of protective services. Develops a Service Plan and organizes the initial care plan as appropriate, including supported decision-making activities. Provides counseling for clients and significant others to alleviate the identified problems and to implement the service plan to restore optimum social functioning, and health adjustment within the client's capacity; assists them in order to address personal and environmental difficulties, which perpetuate poor health and dysfunction, and interfere with self-care and self-protection. Monitors the Service Plan and follows up through field visits and telephone contacts with clients, relatives, and other concerned individuals until the service goals have been achieved. Assists with multidisciplinary team meetings with healthcare providers, hospitals, and the Public Health/Mental Health Department, and other City agencies involved to further their understanding of significant social and emotional factors underlying the client's health, social, or environmental problems. Designs interventions in collaboration with medical professionals, social service providers, law enforcement, or other relevant systems by contributing with information to help determine the level of care and services pertinent to the client's welfare. Provides education to individuals and agencies on the role and authority of APS. Conducts public presentations about casework in a confidential, multi-disciplinary setting; collaborates and cooperates with the community and the CCSF partner agencies. Uses a personal computer to prepare, review, and maintain records, correspondence, and reports; manages case documentation in an APS database; maintains timely email correspondence. Qualifications 1. Education: Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR Master's Degree from a two (2) year counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum); AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency, or alcohol and drug counseling and treatment program; OR Six (6) months post-baccalaureate professional work experience which involved the provision of direct services to elders, dependent adults, or adults in one of the areas previously described. ***Please note: With your application, please provide a copy of your Master's Degree diploma or transcripts. Unofficial transcripts are acceptable. Please upload to your application as an attachment.*** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Special Requirements The essential duties of this position require incumbents to: work nights, weekends and holidays on a limited basis; drive, normally within the City of San Francisco and occasionally outside City/County limits as necessitated by case work; to get in and out of vehicles, climb flights of stairs to complete home visits; lift food boxes weighing up to 30 pounds; and complete visual assessments of elders/dependent adults and their home environments. Note: All positions require possession of a valid California Class C driver's license and clear Motor Vehicle Record (MVR). Verification of Experience and/or Education: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at *************************************************** Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. SELECTION PROCEDURES After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Written Examination - Multiple Choice (100%): Candidates who meet the minimum qualification will be invited to a written multiple choice exam designed to measure knowledge, skills and/or abilities in job-related areas which may include but are not limited to: ability and skill to assess, knowledge of psycho-social functioning development, individual psychodynamics, family dynamics, and social systems; knowledge of socio-economics factors; knowledge of and ability to apply relevant laws; ability to assess the client's functioning, safety, and to develop an appropriate case plan. Score Banking: Scores attained on the Protective Services Worker Exam for Adult Protective Services will be 'banked' for two years, starting from the date of the examination. This means that, during this two-year time period, candidates need not take this test again. However, after one year, a candidate has the option to either (a) keep the same score and apply their test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test. If a candidate opts to re-test, the re-test score becomes the candidate's official score since it is the most recent. If a significant modification is made to this exam in the future, the application of “banked” scores may no longer be appropriate. In such a rare circumstance, candidates with “banked” scores would be required to re-take the exam sooner than the two-year period specified above should they apply to another job opportunity where the modified exam is used. The above test component is considered standardized and, therefore, test questions and answers are not available for public inspection or review. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. A passing score must be achieved on the Written Multiple Choice Examination in order to continue in the selection process. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see: ************************************************************************************************************************** Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ***************************************************************** The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************************************ Additional Information Regarding Employment with the City and County of San Francisco Information About The Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Veterans Preference Right to Work Copies of Application Documents Diversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit ***************************************************************** and begin the application process. • Select the “I'm Interested” button and follow instructions on the screen Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, ************************). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Miguel Campos-Salas, by telephone at ************** or by email at [email protected]. All of your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City's hiring process here: ***************************************** Application Opening - January 4, 2023 Application Deadline for Session 13: January 2, 2026; Tentative Exam Date for Session 13: January 2026 Application Deadline for Session 14: April 3, 2026; Tentative Exam Date for Session 14: April 2026 Salary Range: $111,436 - $142,194 Yearly 2940-Protective Services Worker | City and County of San Francisco (sf.gov) San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. From financial, nutritional and employment support to protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Job Description Under general supervision, Protective Service Workers perform professional investigation, case management, and casework services at the Family & Children's Services program. This includes activities related to: engagement of children, youth and families; assessment of safety and risk; case planning and service delivery; and transitioning children and families to appropriate permanent and stable living situations. ESSENTIAL TASK AND DUTIES According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list. Partnering with families, communities, and service providers to build a supportive team that addresses the safety, health, and well-being needs of the child, youth, and family. Exploring safety, well-being, family relationships and natural supports through interviewing, field visits, and gathering collateral information in a timely manner. Conducting comprehensive assessments of safety, risk and protective capacity utilizing designated assessment tools. Taking appropriate action to ensure child safety, including promoting family strengths, mitigating safety threats and/or removal of children from the home. Maintaining case information on applicable computerized case management system(s).Collaborating with families and stakeholders to develop behavioral case plans based on the assessment that addresses the family's needs and complies with relevant laws, rules and regulations. Helping connect families to a broad array of services and supports and empowering them to utilize strengths in order to implement the provisions of a case plan. Counseling and educating youth, families, care providers and community partners on the Child Welfare process, legal requirements and departmental policies and procedures by communicating verbally and in writing in order to provide necessary and appropriate information to families. Building community partnerships through relationship building and educating community organizations about Family and Children's Services. Staying abreast of latest polices, initiatives, and best practices by attending trainings, reading literature reviews, accessing various online child welfare resources and participating in work groups and site teams to contribute to the development of policies. Ensuring all assigned cases meet compliance standards and scheduling work accordingly. Testifying in Court and adhering to Court protocol in compliance with legal requirements. Ensuring the well-being of children placed in homes by identifying homes to meet children's needs and closely monitoring their placement and providing assistance to out of home care providers so that children go to mandatory parental visits, medical and dental appointments in order to comply with mandatory county and state procedures, rules and regulations. Preparing written correspondence, electronic records and court reports by maintaining well documented records in a clear and timely manner according to agency procedures. Qualifications 1. Education a. Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work education (CSWE); OR b. Possession of a Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum). AND 2. Experience a. Satisfactory completion of two semesters of graduate field placement, which involved the provision of direct services to families or children in one of the following or closely related areas: child welfare, family counseling, juvenile probation, pediatric social work, adolescent alcohol and drug counseling or school social work; OR b. Six (6) months post baccalaureate professional work experience which involved the provision of direct services to families or children in one of the areas previously described. AND 3. License: Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR). Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. LICENSE, CERTIFICATION AND SPECIAL CONDITIONS: Some positions in Class 2940 Protective Services Worker may require bilingual proficiency depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency. SPECIAL REQUIREMENTS: The essential duties of this position require incumbents to: drive, usually outside the City of San Francisco; to get in and out of vehicles, climb flights of stairs to complete home visits; lift objects weighing up to 40 pounds; incumbents will be required to work after standard work hours to respond to emergency response shifts which can occur on nights and weekends including After Hours shifts. Note: A current copy of the driver license and a current Motor Vehicle Record (MVR) must be submitted prior to appointment. Applicants must possess a good driving record, defined as not having the driving privilege suspended, revoked or being placed on probation for cause involving the safe operation of a motor vehicle within the preceding three (3) years. Violations will be reviewed on an individual basis and may be cause for non-selection or disciplinary action if employed. Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at ******************************************************* Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. SELECTION PROCEDURES After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Written Examination - Multiple Choice (100%): Candidates will be administered a written multiple-choice test designed to measure knowledge, skills and/or abilities in job-related areas which may include but are not limited to: ability and skill to assess, diagnose and apply intervention techniques to child, family and adult related problems; knowledge of social work methods and practices; theories of human behavior and group dynamics; interviewing, investigative and intervention techniques; child development, the aging process, parenting skills, adolescence, substance abuse, familial violence; causes and treatment of child abuse, family dynamics, death and dying; crisis intervention; and mental health/illness; needs and problems of children, families and adults from diverse socio-economic and cultural backgrounds; community resources and community organizations; policies and procedures relating to the provision of social services; investigative techniques, reporting requirements, and court procedures related to social services; the laws, rules and regulations governing the operation of public social services agencies; therapeutic modalities and pharmacology. A passing score must be achieved on the written multiple choice exam in order to continue in the selection process. Candidates who pass the exam will be placed on the eligible list in rank order according to their written examination score. Score Banking: Scores attained on the Protective Services Worker Exam for Family and Children Services will be 'banked' for two years, starting from the date of the examination. This means that, during this two-year time period, candidates need not take this test again. However, after one year, a candidate has the option to either (a) keep the same score and apply their test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test. If a candidate opts to re-test, the re-test score becomes the candidate's official score since it is the most recent. If a significant modification is made to this exam in the future, the application of “banked” scores may no longer be appropriate. In such a rare circumstance, candidates with “banked” scores would be required to re-take the exam sooner than the two-year period specified above should they apply to another job opportunity where the modified exam is used. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. Upon passing the exam, candidates will be placed on the eligible list for a period of 12 months. To find Departments which use this classification, please see the city's Position Counts by Job Codes and Departments. Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at **************************************************** Additional Information Regarding Employment with the City and County of San Francisco: Information About the Hiring Process Conviction History Employee Benefits Overview Equal Employment Opportunity Disaster Service Worker ADA Accommodation Veterans Preference Right to Work Copies of Application Documents Diversity Statement Where to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit *********************** to begin your application process. Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. Applicants will receive a confirmation email from [email protected] that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions, you may contact Vanessa Quintano at [email protected]. Recruitment ID: X00002 The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

: Company Description This posting has been amended for administrative purposes on September 30, 2025. THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Compensation: $111,436. 00 to $142,194. 00 Yearly: **************** sf. gov/classifications/?class Code=2940&set Id=COMMNEligible List Duration: resulting from this examination process will be continuous. List ID: CBT-2940-X00050 At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description Under general supervision, positions in class 2940 Protective Services Worker within the Office of the Public Conservator in the Department of Aging and Adult Services provide a broad range of clinical/advocacy services to temporary/permanent conservatees and collateral contact with a multidisciplinary team. In general, an average caseload is approximately 65 clients and can be more or less depending on case intensity and program capacity. The target population of this office is individuals who are gravely disabled, (unable to provide for food, clothing and shelter as a result of chronic mental illness and/or chronic alcoholism), as a result of major mental illness as defined by the Diagnostic Statistical Manuel (DSM). The population also includes individuals who may have involvement with the Criminal Justice System and are being held in jail and State Hospitals or other facilities designated for those who have committed, or are alleged to have committed a crime. The Office of Conservatorship Services has an average caseload of 700, with approximately half of these individuals placed outside of San Francisco County in either locked psychiatric facilities or residential care homes. Therefore travel is required in order to meet the needs of the conservatee and our service mandate by State and County regulations. The average number of miles driven per month is 350. The 2940 is responsible for managing an independent caseload and is assigned mental health (LPS) conservatorship investigations as well. This involves interaction with Mental Health Court, including Public Defender and District Attorney, Department of Public Health, hospitals, jails and community agencies. In addition to assessments and making recommendations for levels of care, the conservator is also responsible for advocating these recommendations, which may at time be at conflict with the interests of other stakeholders. Basic computer skills are required to perform charting on electronic systems (Avatar and Panoramic), emailing (the bulk of inter and intra agency communication is done through e-mail). ESSENTIAL DUTIES AND FUNCTIONS According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned. Conducts investigations to determine eligibility for psychiatric care and services, including interviews and information gathered from collateral sources. Conducts regular in-person visits in a variety of settings including jail, state hospital, inpatient acute psychiatric units, locked psychiatric treatment centers and skilled nursing facilities as well as community settings within and outside the City and County of San Francisco. Conducts crisis interventions during business hours or after hours. Completes time sensitive court reports and provision of expert testimony witness to the Superior Court as needed. Evaluates and approves psychiatric treatment and medications included in clients care plans. Continually assesses appropriateness of placements and the least restrictive level of care. Completes various types of applications and forms related to placement, legal, financial, and medical issues. Utilizes productivity tools such as Microsoft Office Suite to complete various work duties including coordinating case conferences, presentations, and communicating with team members and other necessary service providers. . Documents cases in a clinically significant and timely manner using applicable digital case management system. Works collaboratively with other city departments, including Public Health, Police, Jail, and City Attorney's Office. Qualifications 1. Education: Possession of a master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR A Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum). AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency or alcohol and drug counseling and treatment program OR Six (6) months post baccalaureate professional work experience which involved the provision of direct services to elders, dependents, or adults in one of the areas previously described. AND 3. License & Certification:Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR); ANDPossession of a valid Licensed Clinical Social Worker (LCSW) license issued by the California Board of Behavioral Sciences(BBS) ORCurrent proof of registration as an Associate Social Worker (ASW) intern issued by the California Board of Behavioral Sciences(BBS); ORPossession of a valid Marriage and Family Therapist (MFT) license issued by the California Board of Behavioral Sciences(BBS); ORCurrent proof of registration as a valid Marriage and Family Therapist Intern (MFTI) issued by the California Board of Behavioral Sciences(BBS); ORPossession of a valid Professional Clinical Counselor (LPCC) license issued by the California Board of Behavioral Sciences(BBS); ORCurrent proof of registration as a Professional Clinical Counselor Intern (PCCI) issued by the California Board of Behavioral Sciences (BBS). Special ConditionTwelve (12) months experience working with Mental Health Programs ***Please note: With your application, please upload copies of your Master's degree or transcripts and valid permanent or temporary license issued by the State of California Board of Behavioral Sciences as an attachment. *** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at ************** org/how-verify-education-requirements Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Selection Procedures: Training and Experience Evaluation (Weight: 100%) Candidates who meet the minimum qualifications will be invited to take a Training and Experience Evaluation. Successful applicants will be placed on the eligible list/score report, in rank order, according to their final score. A Training and Experience Evaluation will be utilized. The information provided by candidates in the job application, required verification and applicable documentation will be evaluated in terms of duration and relevance to the 2940 Protective Services Worker job-related knowledge, skills and abilities for placement on the eligible list. Note: The department may utilize additional selection procedures to make a final hiring decision. Candidate scores on this examination may also be applied to other announcements involving other job titles when directed by the Human Resources Director. After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e. g. , as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see ************** org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2022-23. pdf Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at **************** smartrecruiters. com/CityAndCountyOfSanFrancisco1/. ] The terms of this announcement may be appealed under Civil Service Rule 110. 4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************* org/civilservice/rules. Additional Information Regarding Employment with the City and County of San FranciscoInformation About the Hiring ProcessConviction HistoryEmployee Benefits Overview Equal Employment Opportunity Disaster Service WorkerADA AccommodationRight to WorkVeterans PreferenceCopies of Application DocumentsDiversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit **************** smartrecruiters. com/CityAndCountyOfSanFrancisco1/ and begin the application process. Select the “I'm Interested” button and follow instructions on the screen. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov. org, @sfdpw. org, @sfport. com, @flysfo. com, @sfwater. org, @sfdph. org, @asianart. org, @sfmta. com, @sfpl. org, @dcyf. org, @first5sf. org, @famsf. org, @ccsf. edu, @smartalerts. info, and @smartrecruiters. com). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants sh

This posting has been amended for administrative purposes on September 30, 2025. THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. * Compensation: $111,436.00 to $142,194.00 Yearly: ********************************************* Code=2940&set Id=COMMN * Eligible List Duration: resulting from this examination process will be continuous. * List ID: CBT-2940-X00050 At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Role description Under general supervision, positions in class 2940 Protective Services Worker within the Office of the Public Conservator in the Department of Aging and Adult Services provide a broad range of clinical/advocacy services to temporary/permanent conservatees and collateral contact with a multidisciplinary team. In general, an average caseload is approximately 65 clients and can be more or less depending on case intensity and program capacity. The target population of this office is individuals who are gravely disabled, (unable to provide for food, clothing and shelter as a result of chronic mental illness and/or chronic alcoholism), as a result of major mental illness as defined by the Diagnostic Statistical Manuel (DSM). The population also includes individuals who may have involvement with the Criminal Justice System and are being held in jail and State Hospitals or other facilities designated for those who have committed, or are alleged to have committed a crime. The Office of Conservatorship Services has an average caseload of 700, with approximately half of these individuals placed outside of San Francisco County in either locked psychiatric facilities or residential care homes. Therefore travel is required in order to meet the needs of the conservatee and our service mandate by State and County regulations. The average number of miles driven per month is 350. The 2940 is responsible for managing an independent caseload and is assigned mental health (LPS) conservatorship investigations as well. This involves interaction with Mental Health Court, including Public Defender and District Attorney, Department of Public Health, hospitals, jails and community agencies. In addition to assessments and making recommendations for levels of care, the conservator is also responsible for advocating these recommendations, which may at time be at conflict with the interests of other stakeholders. Basic computer skills are required to perform charting on electronic systems (Avatar and Panoramic), emailing (the bulk of inter and intra agency communication is done through e-mail). ESSENTIAL DUTIES AND FUNCTIONS According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list; may include additional duties as assigned. * Conducts investigations to determine eligibility for psychiatric care and services, including interviews and information gathered from collateral sources. * Conducts regular in-person visits in a variety of settings including jail, state hospital, inpatient acute psychiatric units, locked psychiatric treatment centers and skilled nursing facilities as well as community settings within and outside the City and County of San Francisco. * Conducts crisis interventions during business hours or after hours. * Completes time sensitive court reports and provision of expert testimony witness to the Superior Court as needed. * Evaluates and approves psychiatric treatment and medications included in clients care plans. * Continually assesses appropriateness of placements and the least restrictive level of care. * Completes various types of applications and forms related to placement, legal, financial, and medical issues. * Utilizes productivity tools such as Microsoft Office Suite to complete various work duties including coordinating case conferences, presentations, and communicating with team members and other necessary service providers.. * Documents cases in a clinically significant and timely manner using applicable digital case management system. * Works collaboratively with other city departments, including Public Health, Police, Jail, and City Attorney's Office. How to qualify 1. Education: Possession of a master's degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR A Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum). AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency or alcohol and drug counseling and treatment program OR Six (6) months post baccalaureate professional work experience which involved the provision of direct services to elders, dependents, or adults in one of the areas previously described. AND 3. License & Certification: * Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR); AND * Possession of a valid Licensed Clinical Social Worker (LCSW) license issued by the California Board of Behavioral Sciences(BBS) OR * Current proof of registration as an Associate Social Worker (ASW) intern issued by the California Board of Behavioral Sciences(BBS); OR * Possession of a valid Marriage and Family Therapist (MFT) license issued by the California Board of Behavioral Sciences(BBS); OR * Current proof of registration as a valid Marriage and Family Therapist Intern (MFTI) issued by the California Board of Behavioral Sciences(BBS); OR * Possession of a valid Professional Clinical Counselor (LPCC) license issued by the California Board of Behavioral Sciences(BBS); OR * Current proof of registration as a Professional Clinical Counselor Intern (PCCI) issued by the California Board of Behavioral Sciences (BBS). Special Condition * Twelve (12) months experience working with Mental Health Programs * Please note: With your application, please upload copies of your Master's degree or transcripts and valid permanent or temporary license issued by the State of California Board of Behavioral Sciences as an attachment.* Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. VERIFICATION OF EXPERIENCE AND/OR EDUCATION: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at *************************************************** Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. Selection Procedures: Training and Experience Evaluation (Weight: 100%) Candidates who meet the minimum qualifications will be invited to take a Training and Experience Evaluation. Successful applicants will be placed on the eligible list/score report, in rank order, according to their final score. A Training and Experience Evaluation will be utilized. The information provided by candidates in the job application, required verification and applicable documentation will be evaluated in terms of duration and relevance to the 2940 Protective Services Worker job-related knowledge, skills and abilities for placement on the eligible list. Note: The department may utilize additional selection procedures to make a final hiring decision. Candidate scores on this examination may also be applied to other announcements involving other job titles when directed by the Human Resources Director. After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Minimum Qualification Supplemental Questionnaire (MQSQ): Candidates will be required to complete a MQSQ as part of the employment application. This MQSQ is designed to obtain specific information regarding an applicant's experience in relation to the Minimum Qualifications (MQ) for this position. The MQSQ will be used to evaluate if the applicant possesses the required minimum qualifications. What else should I know? Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores, and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e.g., as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see ************************************************************************************************************************** Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at ******************************************************************* The terms of this announcement may be appealed under Civil Service Rule 110.4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************************************ Additional Information Regarding Employment with the City and County of San Francisco * Information About the Hiring Process * Conviction History * Employee Benefits Overview * Equal Employment Opportunity * Disaster Service Worker * ADA Accommodation * Right to Work * Veterans Preference * Copies of Application Documents * Diversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit ***************************************************************** and begin the application process. * Select the "I'm Interested" button and follow instructions on the screen. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). Applicants will receive a confirmation email that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Ryan Brown, by telephone at ************** or by email at ********************. All of your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

Exam Type: Temporary Exempt (TEX) - Category (CAT) 16 Fill Type: Temporary and Seasonal appointments under Charter Section 10.104-16 - Temporary and seasonal appointments shall be TEX, with full-time, part-time, or as-needed schedules. No person, regardless of work schedule, shall exceed 1040 hours of work in any fiscal year. * Application Opening - December 10, 2025 * Application Deadline - January 2, 2026 * Compensation: $111,436 - $142,194 * ********************************************* Code=2940&set Id=COMMN * List ID: TEX-2940-EXEMPT * Work Hours: Incumbents will be required to work after standard work hours to respond to emergency response shifts which can occur on nights and weekends including After Hours shifts. Human Services Agency (HSA) At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services, and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional, and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Role description Under general supervision, Protective Service Workers perform professional investigation, case management, and casework services at the Family & Children's Services program. This includes activities related to: engagement of children, youth and families; assessment of safety and risk; case planning and service delivery; and transitioning children and families to appropriate permanent and stable living situations. ESSENTIAL TASK AND DUTIES According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list. * Partnering with families, communities, and service providers to build a supportive team that addresses the safety, health, and well-being needs of the child, youth, and family. * Exploring safety, well-being, family relationships and natural supports through interviewing, field visits, and gathering collateral information in a timely manner. * Conducting comprehensive assessments of safety, risk and protective capacity utilizing designated assessment tools and taking appropriate steps to ensure child safety, including promoting family strengths, mitigating safety threats, and/or removal of children from the home. * Maintaining case information on applicable computerized case management system(s). * Collaborating with families and stakeholders to develop behavioral case plans based on the assessment that addresses the family's needs and complies with relevant laws, rules and regulations. * Helping connect families to a broad array of services and supports and empowers them to utilize strengths to implement the provisions of a case plan. * Counseling and educating youth, families, care providers, and community partners on the Child Welfare process, legal requirements, and departmental policies and procedures by communicating verbally and in writing to provide necessary and appropriate information to families. * Building community partnerships through relationship building and educating community organizations about Family and Children's Services. * Staying abreast of latest policies, initiatives, and best practices by attending trainings, reading literature reviews, accessing various online child welfare resources, and participating in work groups and site teams to contribute to the development of policies. * Ensuring all assigned cases meet compliance standards and scheduling work accordingly. * Testifying in Court and adhering to Court protocol in compliance with legal requirements. * Ensuring the well-being of children placed in homes by identifying homes to meet children's needs and closely monitoring their placement and helping out of home care providers to ensure children attend mandatory parental visits and medical and dental appointments to comply with mandatory County and State procedures, rules, and regulations. * Preparing written correspondence, electronic records, and court reports by maintaining well documented records in a clear and timely manner according to Agency procedures. How to qualify Education a. Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work education (CSWE); OR b. Possession of a Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum); AND Experience a. Satisfactory completion of two semesters of graduate field placement, which involved the provision of direct services to families or children in one of the following or closely related areas: child welfare, family counseling, juvenile probation, pediatric social work, adolescent alcohol and drug counseling or school social work; OR b. Six (6) months post-baccalaureate professional work experience which involved the provision of direct services to families or children in one of the areas previously described; AND License Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR). Note Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. License, Certification and Special Conditions Some positions in Class 2940 Protective Services Worker may require bilingual proficiency depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency. Special Requirements The essential duties of this position require incumbents to: drive, usually outside the City of San Francisco; to get in and out of vehicles, climb flights of stairs to complete home visits; lift objects weighing up to 40 pounds; incumbents will be required to work after standard work hours to respond to emergency response shifts which can occur on nights and weekends including After Hours shifts. Note A current copy of the driver license and a current Motor Vehicle Record (MVR) must be submitted prior to appointment. Applicants must possess a good driving record, defined as not having the driving privilege suspended, revoked or being placed on probation for cause involving the safe operation of a motor vehicle within the preceding three (3) years. Violations will be reviewed on an individual basis and may be cause for non-selection or disciplinary action if employed. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. Verification of Experience and/or Education Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at ******************************************************* Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included in your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. SELECTION PROCEDURES The selection process will include an evaluation of applications in relation to minimum requirements and assessment of candidates' job-related knowledge, skills, and abilities in an oral interview, which may include a written or performance exercise. Depending on the number of applicants, the Department may establish and implement additional screening mechanisms to comparatively evaluate the qualifications of candidates. If this becomes necessary, only those applicants whose qualifications most closely meet the needs of the Department will be invited to continue in the selection process. Note: Applicants meeting the minimum requirements are not guaranteed advancement in the selection process. What else should I know? To find Departments which use this classification, please see ************************************************************************************************************************** Additional Information Regarding Employment with the City and County of San Francisco * Information About The Hiring Process * Conviction History * Employee Benefits Overview * Equal Employment Opportunity * Disaster Service Worker * ADA Accommodation * Right to Work * Copies of Application Documents * Diversity Statement How to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit *********************** to begin your application process. Computers are available for the public (9:00 a.m. to 4:00 p.m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov.org, @sfdpw.org, @sfport.com, @flysfo.com, @sfwater.org, @sfdph.org, @asianart.org, @sfmta.com, @sfpl.org, @dcyf.org, @first5sf.org, @famsf.org, @ccsf.edu, @smartalerts.info, and @smartrecruiters.com). Applicants will receive a confirmation email from ******************************** that their online application has been received in response to every announcement for which they file. Applicants should retain this confirmation email for their records. Failure to receive this email means that the online application was not submitted or received. If you have any questions regarding this recruitment or application process, please contact the exam analyst, Carmen K. Lewis, by telephone at ************** or by email at ********************** All your information will be kept confidential according to EEO guidelines. The City and County of San Francisco encourages women, minorities and persons with disabilities to apply. Applicants will be considered regardless of their sex, race, age, religion, color, national origin, ancestry, physical disability, mental disability, medical condition (associated with cancer, a history of cancer, or genetic characteristics), HIV/AIDS status, genetic information, marital status, sexual orientation, gender, gender identity, gender expression, military and veteran status, or other protected category under the law.

: Company Description THIS IS A CITYWIDE EXAM San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Compensation: $111,436. 00-$142,194. 00 Yearly; **************** sf. gov/classifications/?class Code=2940 (effective July 1, 2025) Eligible List Duration resulting from this examination process will be continuous List ID: CCT-2940-X00049; REF36550S At the San Francisco Human Services Agency, we believe in a San Francisco where everyone has the opportunity and support to achieve their full potential. We are comprised of the Department of Benefits and Family Support, and the Department of Disability and Aging Services (DAS), and are united by our commitment to deliver essential services that support and protect people, families, and communities. From financial, nutritional and employment support to child and adult protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. OUR COMMITMENT TO RACIAL EQUITY As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. Job Description This is the entry-level class in the Protective Services Worker series. Adult Protective Services (APS) is a state-mandated program administered by the City and County of San Francisco (CCSF), HSA, and DAS. Under general supervision by the APS program, the Protective Services Worker (PSW) receives and responds to reports of suspected “elder” and “dependent adult” abuse including neglect, self-neglect, and financial abuse. The PSW performs professional investigations and case management services to victims of abuse. This includes activities related to evaluating the level of harm or risk of harm, to the person and the estate of an “elder” or “dependent adult;” assessing biopsychosocial functioning, including the medical condition, cognitive/psychological status, and adequacy of care and support system; orchestrating ongoing services to maximize the use of community resources, and to help protect victims from further harm once the case is closed. Essential Duties and Functions According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list. Conducts unannounced visits to see elders and dependent adults in their living environment. Investigates the allegations and conducts a risk assessment through interviewing the victim, family, relatives, neighbors, and others to assess for immediacy. Arranges for immediate protective interventions and emergency services as necessary, including medical assessments, emergency shelter, or in-home protection, e. g. acts as a liaison on the medical aspects of the case with providers of services and other agencies that provide medical care, until the immediate dangers are resolved. Gathers, documents, and reviews important detailed financial, personal, and confidential information, and writes investigative reports, findings, and service plan notes. Conducts a needs assessment for clients in need of protective services. Develops a Service Plan and organizes the initial care plan as appropriate, including supported decision-making activities. Provides counseling for clients and significant others to alleviate the identified problems and to implement the service plan to restore optimum social functioning, and health adjustment within the client's capacity; assists them in order to address personal and environmental difficulties, which perpetuate poor health and dysfunction, and interfere with self-care and self-protection. Monitors the Service Plan and follows up through field visits and telephone contacts with clients, relatives, and other concerned individuals until the service goals have been achieved. Assists with multidisciplinary team meetings with healthcare providers, hospitals, and the Public Health/Mental Health Department, and other City agencies involved to further their understanding of significant social and emotional factors underlying the client's health, social, or environmental problems. Designs interventions in collaboration with medical professionals, social service providers, law enforcement, or other relevant systems by contributing with information to help determine the level of care and services pertinent to the client's welfare. Provides education to individuals and agencies on the role and authority of APS. Conducts public presentations about casework in a confidential, multi-disciplinary setting; collaborates and cooperates with the community and the CCSF partner agencies. Uses a personal computer to prepare, review, and maintain records, correspondence, and reports; manages case documentation in an APS database; maintains timely email correspondence. Qualifications 1. Education: Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work Education (CSWE); OR Master's Degree from a two (2) year counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum); AND 2. Experience: Satisfactory completion of two semesters of graduate field placement which involved the provision of direct services to elders and/or dependent adults and/or adults with physical, cognitive or mental health disabilities in one of the following or closely related areas: Adult Protective Services, intensive case management such as MSSP/Linkages, medical social work in a hospital or clinic, mental health program/agency, home health agency, or alcohol and drug counseling and treatment program; OR Six (6) months post-baccalaureate professional work experience which involved the provision of direct services to elders, dependent adults, or adults in one of the areas previously described. ***Please note: With your application, please provide a copy of your Master's Degree diploma or transcripts. Unofficial transcripts are acceptable. Please upload to your application as an attachment. *** Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the Minimum Qualifications requirements by the time the application is submitted unless applicants provide a written request to be placed on the eligible list under waiver pending receipt of the Master's degree. Applicants who meet the minimum qualifications are not guaranteed to advance through all of the steps in the selection process. Special Requirements The essential duties of this position require incumbents to: work nights, weekends and holidays on a limited basis; drive, normally within the City of San Francisco and occasionally outside City/County limits as necessitated by case work; to get in and out of vehicles, climb flights of stairs to complete home visits; lift food boxes weighing up to 30 pounds; and complete visual assessments of elders/dependent adults and their home environments. Note: All positions require possession of a valid California Class C driver's license and clear Motor Vehicle Record (MVR). Verification of Experience and/or Education: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at ************** org/how-verify-education-requirements Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included on your application by the filing deadline. Information submitted after the filing deadline will not be considered in determining whether you meet the minimum qualifications. Resumes will not be accepted in lieu of a completed City and County of San Francisco application. Applications completed improperly may be cause for ineligibility, disqualification or may lead to lower scores. SELECTION PROCEDURES After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Written Examination - Multiple Choice (100%): Candidates who meet the minimum qualification will be invited to a written multiple choice exam designed to measure knowledge, skills and/or abilities in job-related areas which may include but are not limited to: ability and skill to assess, knowledge of psycho-social functioning development, individual psychodynamics, family dynamics, and social systems; knowledge of socio-economics factors; knowledge of and ability to apply relevant laws; ability to assess the client's functioning, safety, and to develop an appropriate case plan. Score Banking: Scores attained on the Protective Services Worker Exam for Adult Protective Services will be 'banked' for two years, starting from the date of the examination. This means that, during this two-year time period, candidates need not take this test again. However, after one year, a candidate has the option to either (a) keep the same score and apply their test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test. If a candidate opts to re-test, the re-test score becomes the candidate's official score since it is the most recent. If a significant modification is made to this exam in the future, the application of “banked” scores may no longer be appropriate. In such a rare circumstance, candidates with “banked” scores would be required to re-take the exam sooner than the two-year period specified above should they apply to another job opportunity where the modified exam is used. The above test component is considered standardized and, therefore, test questions and answers are not available for public inspection or review. Candidate scores on this examination may also be applied to other announcements involving other job titles, when directed by the Human Resources Director. A passing score must be achieved on the Written Multiple Choice Examination in order to continue in the selection process. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e. g. , as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. To find Departments which use this classification, please see: ************** org/sites/default/files/documents/Forms-Documents/Position-Counts-by-Job-Codes-and-Department-FY-2023-24. pdf Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at **************** smartrecruiters. com/CityAndCountyOfSanFrancisco1/ The terms of this announcement may be appealed under Civil Service Rule 110. 4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at ************* org/civilservice/rules. Additional Information Regarding Employment with the City and County of San FranciscoInformation About The Hiring ProcessConviction HistoryEmployee Benefits Overview Equal Employment Opportunity Disaster Service WorkerADA AccommodationVeterans PreferenceRight to WorkCopies of Application DocumentsDiversity Statement How to Apply Applications for City and County of San Francisco jobs are only accepted through an online process. Visit **************** smartrecruiters. com/CityAndCountyOfSanFrancisco1/ and begin the application process. • Select the “I'm Interested” button and follow instructions on the screen Applicants may be contacted by email about this recruitment and, therefore, it is their responsibility to ensure that their registered email address is accurate and kept up-to-date. Also, applicants must ensure that email from CCSF is not blocked on their computer by a spam filter. To prevent blocking, applicants should set up their email to accept CCSF mail from the following addresses (@sfgov. org, @sfdpw. org, @sfport. com, @flysfo. com, @sfwater. org, @sfdph. org, @asianart. org, @sfmta. com, @sfpl. org, @dcyf. org, @first5sf. org, @famsf. org, @ccsf. edu, @smartalerts. info, and @sma

: This is a Citywide Exam posting. Your application to this posting is an application to take a citywide exam. If you pass the exam, you will be emailed your score and ranking on the eligible candidate list. When a department has an open position with this job classification they will use this eligible list to hire for that position. Departments will contact candidates from this list to gauge interest in their specific roles. Learn more about the City's hiring process here: **************** sf. gov/knowledge/process/Application Opening - January 4, 2023Application Deadline for Session 13: January 2, 2026; Tentative Exam Date for Session 13: January 2026Application Deadline for Session 14: April 3, 2026; Tentative Exam Date for Session 14: April 2026Salary Range: $111,436 - $142,194 Yearly 2940-Protective Services Worker | City and County of San Francisco (sf. gov) San Francisco is a vibrant and dynamic city, on the forefront of economic growth & innovation, urban development, arts & entertainment, as well as social issues & change. This rich tapestry of culture and ideas is sustained by our City's commitment to heighten the quality of life for the diverse population of San Franciscans and residents of the greater Bay Area. Our employees play an important role not only in making our City what it is today, but also in shaping the future of San Francisco. Our Commitment to Racial Equity As we work towards our vision of an inclusive San Francisco, we embrace our responsibility to root out systemic racism by creating services and a workforce which reflect the lived experiences and strengths of the people we serve. We are committed to fostering a work environment where our differences are celebrated and everyone has what they need to thrive--no matter their race, age, ability, gender, sexual orientation, ethnicity, or country of origin. Click here to learn more about what this commitment looks like in action. From financial, nutritional and employment support to protective services, health care coverage, affordable childcare, and in-home services for older adults and persons with disabilities, our team lends support for all in need. Job Description Under general supervision, Protective Service Workers perform professional investigation, case management, and casework services at the Family & Children's Services program. This includes activities related to: engagement of children, youth and families; assessment of safety and risk; case planning and service delivery; and transitioning children and families to appropriate permanent and stable living situations. ESSENTIAL TASK AND DUTIES According to Civil Service Commission Rule 109, the duties specified below are representative of the range of duties assigned to this job class and are not intended to be an inclusive list. Partnering with families, communities, and service providers to build a supportive team that addresses the safety, health, and well-being needs of the child, youth, and family. Exploring safety, well-being, family relationships and natural supports through interviewing, field visits, and gathering collateral information in a timely manner. Conducting comprehensive assessments of safety, risk and protective capacity utilizing designated assessment tools. Taking appropriate action to ensure child safety, including promoting family strengths, mitigating safety threats and/or removal of children from the home. Maintaining case information on applicable computerized case management system(s). Collaborating with families and stakeholders to develop behavioral case plans based on the assessment that addresses the family's needs and complies with relevant laws, rules and regulations. Helping connect families to a broad array of services and supports and empowering them to utilize strengths in order to implement the provisions of a case plan. Counseling and educating youth, families, care providers and community partners on the Child Welfare process, legal requirements and departmental policies and procedures by communicating verbally and in writing in order to provide necessary and appropriate information to families. Building community partnerships through relationship building and educating community organizations about Family and Children's Services. Staying abreast of latest polices, initiatives, and best practices by attending trainings, reading literature reviews, accessing various online child welfare resources and participating in work groups and site teams to contribute to the development of policies. Ensuring all assigned cases meet compliance standards and scheduling work accordingly. Testifying in Court and adhering to Court protocol in compliance with legal requirements. Ensuring the well-being of children placed in homes by identifying homes to meet children's needs and closely monitoring their placement and providing assistance to out of home care providers so that children go to mandatory parental visits, medical and dental appointments in order to comply with mandatory county and state procedures, rules and regulations. Preparing written correspondence, electronic records and court reports by maintaining well documented records in a clear and timely manner according to agency procedures. Qualifications 1. Education a. Possession of a Master's Degree in Social Work from a school accredited by the Council on Social Work education (CSWE); OR b. Possession of a Master's Degree from a two-year (2) counseling program from an accredited college or university. (Qualifying Master's Degrees in counseling include Marriage and Family Therapy, Clinical Counseling, Mental Health Counseling, Addiction Counseling and Counseling Psychology that included a supervised field placement as part of the course curriculum). AND 2. Experience a. Satisfactory completion of two semesters of graduate field placement, which involved the provision of direct services to families or children in one of the following or closely related areas: child welfare, family counseling, juvenile probation, pediatric social work, adolescent alcohol and drug counseling or school social work; OR b. Six (6) months post baccalaureate professional work experience which involved the provision of direct services to families or children in one of the areas previously described. AND 3. License: Possession of a valid California class C driver's license and clear Motor Vehicle Record (MVR). Note: Applicants who will receive their Master's degree by the end of the current semester/quarter may submit a written request to be placed on the eligible list under waiver pending receipt of the Master's degree; for these applicants, appointment referral is contingent upon verification of the required education and experience. Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. LICENSE, CERTIFICATION AND SPECIAL CONDITIONS: Some positions in Class 2940 Protective Services Worker may require bilingual proficiency depending upon the department's bilingual needs. Only those eligible candidates who pass the bilingual proficiency test will be considered for bilingual positions. Applicants must indicate on the application form the language(s) in which they claim proficiency. SPECIAL REQUIREMENTS: The essential duties of this position require incumbents to: drive, usually outside the City of San Francisco; to get in and out of vehicles, climb flights of stairs to complete home visits; lift objects weighing up to 40 pounds; incumbents will be required to work after standard work hours to respond to emergency response shifts which can occur on nights and weekends including After Hours shifts. Note: A current copy of the driver license and a current Motor Vehicle Record (MVR) must be submitted prior to appointment. Applicants must possess a good driving record, defined as not having the driving privilege suspended, revoked or being placed on probation for cause involving the safe operation of a motor vehicle within the preceding three (3) years. Violations will be reviewed on an individual basis and may be cause for non-selection or disciplinary action if employed. Verification of Education and Experience: Every application is reviewed to ensure that you meet the minimum qualifications as listed in the job ad. Review SF Careers Employment Applications for considerations taken when reviewing applications. Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process. If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at **************** sf. gov/knowledge/experience-education/. Note: Falsifying one's education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco. SELECTION PROCEDURES After application submission, candidates deemed qualified must complete all subsequent steps to advance in this selection process, which includes the following: Written Examination - Multiple Choice (100%): Candidates will be administered a written multiple-choice test designed to measure knowledge, skills and/or abilities in job-related areas which may include but are not limited to: ability and skill to assess, diagnose and apply intervention techniques to child, family and adult related problems; knowledge of social work methods and practices; theories of human behavior and group dynamics; interviewing, investigative and intervention techniques; child development, the aging process, parenting skills, adolescence, substance abuse, familial violence; causes and treatment of child abuse, family dynamics, death and dying; crisis intervention; and mental health/illness; needs and problems of children, families and adults from diverse socio-economic and cultural backgrounds; community resources and community organizations; policies and procedures relating to the provision of social services; investigative techniques, reporting requirements, and court procedures related to social services; the laws, rules and regulations governing the operation of public social services agencies; therapeutic modalities and pharmacology. A passing score must be achieved on the written multiple choice exam in order to continue in the selection process. Candidates who pass the exam will be placed on the eligible list in rank order according to their written examination score. Score Banking: Scores attained on the Protective Services Worker Exam for Family and Children Services will be 'banked' for two years, starting from the date of the examination. This means that, during this two-year time period, candidates need not take this test again. However, after one year, a candidate has the option to either (a) keep the same score and apply their test score to the other announcement or (b) re-take the test. Re-testing is permitted no sooner than one year from the date of the test. If a candidate opts to re-test, the re-test score becomes the candidate's official score since it is the most recent. If a significant modification is made to this exam in the future, the application of “banked” scores may no longer be appropriate. In such a rare circumstance, candidates with “banked” scores would be required to re-take the exam sooner than the two-year period specified above should they apply to another job opportunity where the modified exam is used. Additional Information Eligible List/Score Report: A confidential eligible list of applicant names that have passed the civil service examination process will be created, and used for certification purposes only. An examination score report will be established, so applicants can view the ranks, final scores and number of eligible candidates. Applicant information, including names of applicants on the eligible list, shall not be made public unless required by law. However, an eligible list shall be made available for public inspection, upon request, once the eligible list is exhausted or expired and referrals resolved. The eligible list/score report resulting from this civil service examination process is subject to change after adoption (e. g. , as a result of appeals), as directed by the Human Resources Director or the Civil Service Commission. Upon passing the exam, candidates will be placed on the eligible list for a period of 12 months. To find Departments which use this classification, please see the city's Position Counts by Job Codes and Departments. Terms of Announcement and Appeal Rights: Applicants must be guided solely by the provisions of this announcement, including requirements, time periods and other particulars, except when superseded by federal, state or local laws, rules or regulations. [Note: The correction of clerical errors in an announcement may be posted on the Department of Human Resources website at **************** sf. gov/. ] The terms of this announcement may be appealed under Civil Service Rule 110. 4. Such appeals must be submitted in writing to the Department of Human Resources, 1 S Van Ness Avenue, 4th Floor, San Francisco, CA 94103-5413 by close of business on the 5th business day following the issuance date of this examination announcement. Information concerning other Civil Service Commission Rules involving announcements, applications and examination policies, including applicant appeal rights, can be found on the Civil Service Commission website at *********** gov/departments/civil-service-commission. Additional Information Regarding Employment with the City and County of San Francisco:Information About the Hiring ProcessConviction HistoryEmployee Benefits Overview Equal Employment OpportunityDisaster Service WorkerADA AccommodationVeterans PreferenceRight to WorkCopies of Application DocumentsDiversity Statement Where to Apply All job applications for the City and County of San Francisco must be submitted through our online portal. Please visit **************** sf. gov/ to begin your application process. Computers are available for the public (9:00 a. m. to 4:00 p. m. Monday through Friday) to file online applications in the lobby of the Dept. of Human Resources at 1 South Van Ness Avenue, 4th Floor and at the City Career Center at City Hall, 1 Dr. Carlton B. Goodlett Place, Room 110. Ensure your application information is accurate, as changes may not be possible after submission. Your first and last name must match your legal ID for verification, and preferred names can be included in parentheses. Use your personal email address, not a shared or work email, to avoid unfixable issues. Applicants will receive a confirmation email from notification@smartrecruiters. com that their online application has been received in response to every announcement for which they file. Applicants should

As a YouthWorks Intern, you will be placed at a City of Berkeley department or community-based organization for job experience and skill development. You'll gain exposure to the work environment and receive training and guidance toward professional development goals. Specific duties vary depending upon the department or organization to which assigned. This comprehensive program helps participants develop skills in interviewing, resume writing, financial literacy, and employability while connecting with mentors from City government and local organizations. Learn more about YouthWorks: ************************************************************************** typical way of gaining the knowledge and abilities for this position is: Equivalent to completion of the eighth grade. Other requirements: Must reside in Berkeley, California. May be required to work evenings or weekends. May be required to lift up to 25 pounds. Complete the Interest Form found on the YouthWorks page of the City website.