Santa Rosa Community Health Centers jobs - 132 jobs
PAYROLL MANAGER
Santa Rosa Community Health 4.6
Santa Rosa Community Health job in Santa Rosa, CA
Payroll Manager REPORTS TO (TITLE): Controller SALARY RANGE: $85,884 - $114,900 DOE Job Summary: Under direction of the Controller, the Payroll Manager is responsible for accurate and timely payroll processing from start to finish as well as optimizing the electronic payroll system for efficiency and improvements. This position manages the electronic timekeeping system, performs accurate data entry and electronic payroll processing from start to finish, ensures that all appropriate deductions are taken, distributes paychecks and paystubs, and provides courteous customer service to employees about payroll issues. The Payroll manager manages the web-based electronic timekeeping system, including training managers to use it. This position interfaces and works closely with Human Resources for data reporting and payroll-related benefits functions. This position also supports the accounting manager with routine tasks.
Duties and Responsibilities:
Biweekly:
* Provides payroll data reports requested by Finance, Human Resources, outside auditors, etc.
* Maintains payroll records and reports
* Manages creation and distribution of monthly reports to executive team, management and external parties.
* Enters Payroll Journals into GL system
* Processes biweekly timekeeping records into payroll system
* Ensures accurate employee deductions are taken, including federal and state garnishments.
* Ensures accurate employer paid benefits are included in the payroll reports.
* Calculates and implements wage changes for partial pay periods as instructed by Human Resources.
* Tracks hours for step increases for short-hour employees and notifies Human Resources when they qualify
* Oversees distribution of paychecks and paystubs by mail.
* Prepare manual payroll checks as needed.
Monthly:
* Monthly and quarterly BLS reports.
* Worker comp reconciliation
* Education fund reconciliation
* SEIU Pension and Dues reconciliation
* Accrual and reversal processing
Annually:
* 403B/457 annual audit
Ongoing
* Manages the Payroll system for efficiency and makes recommendations for improvement. Collaborate with Program Directors for the proper capture of wages and salaries allocated to grants/contracts to maximize revenues.
* Discovers and resolves payroll system errors.
* Trains managers and employees to use timekeeping system, including time allocating for federal grant funded employees.
* Provides courteous customer service to appropriate people regarding payroll issues, deductions, leave, etc.
* Provides payroll data reports requested by Finance, Human Resources, outside auditors, etc.
* Maintains payroll records and reports
* Maintains up-to-date knowledge of payroll legislation and provides accurate interpretation for compliance and operational guidance
* Trains back-up position on producing a payroll.
* Set up and manage 403(b) loans and conduct annual 403b census reconciliation.
* Interprets and enforces internal company policies and union contract provisions to maintain full payroll compliance.
* Develop and implement payroll policies and procedures to ensure compliance and operational efficiency
* Serves as the Fiscal Department's liaison to the HR Department; attends HR staff meetings as needed and participates in Finance staff meetings
* Is the Fiscal Department liaison with the HR Dept.; attends HR staff meetings as needed/requested; attends Finance staff meetings
* Supports the accounting department with routine tasks (accounts payable, accounts receivable, grants).
* Other duties as assigned by supervisor, CFO, or Chief Human Resource Officer.
$85.9k-114.9k yearly 30d ago
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Intellectual and Developmental Disabilities Provider (IDD Provider)
Santa Rosa Community Health 4.6
Santa Rosa Community Health job in Santa Rosa, CA
Intellectual and Developmental Disabilities Provider (IDD Provider) REPORTS TO (TITLE): Intellectual and Developmental Disabilities (IDD) Program Director SALARY RANGE: $211,660 - $255,709 DOE Job Summary: Under the direction of the Intellectual and Developmental Disabilities Program Director, provides professional medical services in the community health center as a member of the Patient-Centered Medical Home Team, with experience with and passion for patients with neurodevelopmental disabilities.
Specific Tasks/Duties Include:
* Work with IDD Program to provide comprehensive primary care for patients of all ages with neurodevelopmental disorders in a whole person-based model.
* Creates an ongoing relationship with each patient by providing access, continuity, education, and comprehensive care via diagnosis and treatment of SRCHC patients within the scope of his/her license to practice medicine.
* Actively supports organization priorities of patient care, quality, education, and sustainability.
* Provides patient-centered service and supports a positive work environment.
* Provides for the patient's health care needs and when needed arranges care with other qualified professionals.
* Assures quality and safety by adhering to PCMH principles, including teamwork, evidence-based medicine, CQI, and active participation of patients in decision-making.
* Provides timely follow-up on patients seen including chart notations, lab review, and referrals to specialists including providing after-hours coverage as required by the site.
* Participates in Provider meetings, QA meetings, and other professional activities as requested by the Medical Director.
* Meets regularly with the IDD Program Director to review patient care issues and provides input into the development of treatment guidelines and protocols.
* Participate in ongoing training and CME directly related to the care of patients with neurodevelopmental disabilities
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
$73k-104k yearly est. 34d ago
Licensed Clinical Social Worker
Petaluma Health Center 4.1
Petaluma, CA job
The Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.
FULL TIME EMPLOYEE BENEFITS:
21 Days of Paid Time Off
10 Observed Holidays
Medical Insurance (Entire deductible paid by us!)
30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
Dental Insurance
Vision Insurance
Gym Membership Discounts at Synergy Health Club and 24-Hour Fitness!
401K Matching after 1 year of employment
Flexible Spending Account, Dependent Care FSA
Life Insurance (included at no cost to the employee)
Long Term Disability (included at no cost to the employee)
Employee Assistance Program (included at no cost to the employee)
Summary: The Licensed Clinical Social Worker will provide high-quality psychological services in an integrated care setting. Partner as a flexible member of the multidisciplinary healthcare team to provide seamless care for patients. Assess and diagnose mental health and chronic conditions. Design appropriate interventions to meet patient needs, including coordinating care with community resources as needed. Provide effective, evidence-based interventions to patients, and facilitate same-day and crisis services as needed. Work at maximum potential to meet access and productivity needs while providing high quality care. Contributes to clinic quality goals. Maintain professional license, credentials, and relevant training. Contribute to clinic quality goals and improvement efforts. Perform other duties as assigned, including but not limited to after evening hours and assignment to outside locations within PHC federal scope such as school based clinics and homeless shelters.
Areas of Responsibility:
Participation in Integrated Care Team:
Functions as collaborative member of integrated care team
Readily accepts warm handoffs and provides follow-up recommendations to referring provider
Shares skills and interventions with members of integrated team to facilitate coordinated treatment
Assessment:
Consistently uses screening tools to assess mood, risk, and progress in treatment
Appropriately and expediently diagnoses mental health disorders based on DSM-V criteria
Intervention Design:
Determine appropriate level of treatment for individual patients and episodes of care
Coordinate care with community resources as appropriate
Utilize outcomes-based practice tools to ensure high quality patient care and tailor delivery of brief interventions
Works collaboratively with Behavioral Health leadership to develop treatment programs specific to patient populations and treatment needs
Intervention Delivery:
Provides psychological assessment and brief treatment to individuals and families
Documents progress/data in medical records using objective, measurable methods
Treats psychological disorders to effect change
Selects approach to use in brief individual therapy and modifies
Collaborates with Psychiatrists and other specialists in developing treatment recommendations
Access and Productivity:
Works at maximum potential to meet productivity requirements in order to improve patient access and fiscal viability while maintaining quality care
Adheres to health center standards for productivity as defined by the medical director and senior management
Facilitates same-day access for patients in need of Behavioral Health treatment or assessment
Professional Development and Relationships:
Utilizes Continuing Education resources to ensure compliance and skills necessary to practice in PHC treatment model. Willingly seeks additional training when needed in order to successfully fulfill job requirements
Models clear communication and conflict resolution skills with coworkers and patients
Continually assesses needs of community and patients, and trends in psychology, to ensure cutting-edge treatment
Participates in quality improvement initiatives. Adheres to quality assurance guidelines and aids the health center in reaching its clinical quality goals. Adheres to nationally recognized health care standards
Knows and follows clinic policies and procedures
Demonstrates competent knowledge in delivering behavioral health services to patients through peer review as established through the medical staff bylaws, recommendations of each licensing Board, and clinic Quality improvement Program
Supports and contributes in a positive manner to clinic efforts to maintain and improve patient satisfaction in all aspects of care delivery
Meets all time commitments by arriving on time to the clinic and working entire shift or more as needed
Responsible for maintaining credentials by keeping all required licenses current, including but not limited to California Social Work License, CE hours, CPR Certifications and any other required licenses. It is the responsibility of the LCSW to give Human Resources current credentials before old credentials expire
Willingly performs other duties within the scope of practice as assigned
Education/Experience:
Master's degree in Social Work
Desired Skills:
Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data
Technical Skills - Pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others
Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance
Interpersonal Skills - Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things
Oral/Written Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; writes clearly and informatively
Judgment - Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions
Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments
Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions
Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events
Licenses and Certifications:
Current California Social Work license
Candidate must be able to successfully meet PHC's credentialing and privileging requirements
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public. Bilingual in Spanish required.
$80k-97k yearly est. 3d ago
Sales Person
Petaluma 4.1
Petaluma, CA job
Benefits/Perks
Continuing education through company-sanctioned events.
Free membership in a state-of-the-art facility.
D1 is an athletic-based group training facility for adults and youth athletes ages 7 and up with a mission of providing the best fitness philosophy and facility to its athletes, empowering them to improve themselves by efficiently and consistently reaching their fitness goals.At D1, our promise to our athletes is: “You pick the goal, we help you get there” and D1 Coaches are the catalysts for our fulfillment of that promise. D1 Coaches implement and instill the D1 training philosophy into every workout. They exhibit the ability to adapt and customize programs in the workouts, in order to tailor them to each athlete. They take a personal stake in the lives of our athletes, maintaining regular contact and monitoring their individual progress toward their goals. D1 Coaches are a part of the best training environment in the industry and are integral to the success of D1 as it continues its rapid growth.
Company Overview
Motivate and inspire all to be their best and achieve their goals through training with world-class coaches.
The culture of D1 separates us as we are all driven to help those around us.
D1 is passionate about impacting and changing lives.
Key Skills Required For the Position:
SALES. You should be able to walk in on day one & close over 50% of the leads you sit down to meet with.
LEADERSHIP. You should be a first-one-in, last-one-out leader. You should be able to hold weekly 1 on 1 meeting, and weekly staff meetings, hold staff accountable, & lead your team to business growth. (Must be a strong & confident leader who can handle the pressure of this big-time role.)
FINANCE. You need to have the ability to manage the facility P&L. You will meet with ownership monthly to review your budget vs what actually happened line item by line item.
This Person Can Expect:
To join a fun team that understands how to WORK & PLAY hard
To facilitate staff meetings each week covering key data points with their team & moving the needle forward by both informing & inspiring their team to take action on key changes.
To be held accountable in financial meetings to an annual budget that predicts line-by-line revenue categories, overhead categories, COGS, etc.
To be poised when meeting & interacting with professional athletes…this manager must provide the same world-class experience to EVERY SINGLE PERSON who walks in the door
Responsibilities Serve as a key point of contact for members, with an emphasis on providing the D1 customer experience. Duties include:
Assisting with member progress check-ins
Setting up new memberships in the POS system
Collecting and processing payments
Providing front desk sales and information
Assisting with special events
Managing all sales
Qualifications
Associate Degree
Management Experience a plus
Can out-sell anyone in the room & loves it
Knowledge of gym and retail operations
Positive and energetic personality with a “can do” attitude
Is a someone who will be the first one in & the last one to leave
Compensation: $25.00 per hour
D1 Training is an emerging fitness franchise, that is growing rapidly. D1 Training has over 80 facilities open and 180+ in development. At D1 Training, we inspire and motivate athletes to reach their goals. At D1, we believe in training the entire body as a unit to produce optimal human performance. No gimmicks, no fads; we utilize trusted and proven training techniques used to build the world's best athletes and deliver the, in age-appropriate programs led by our expert coaches. Nothing at D1 is random. Every workout, every day follows a strategic 8-week training cycle that is meticulously planned and backed by sports science. What began as training solely for the aspiring youth athlete, matured into fitness training for adults as well. With all who participate in the D1 training process moving aggressively towards their goals.
$25 hourly Auto-Apply 60d+ ago
Janitor (Per Diem)
Sonoma Valley Hospital 4.2
Sonoma, CA job
PER DIEM Janitor is responsible for the waste stream managment of trash, soiled linen, biohazard, recycling, cardboard, pharmaceutical and other items as needed. Perfoms housekeeping duties as assigned for regularly scheduled cleaning and disinfection, waste removal, linen management and floor care of an assigned area of the hospital. This role contributes to the safety of all patients, staff and visitors by thoroughly cleaning and disinfecting all clinical and non-clinical areas in the Hospital and off-site facilities. This position necessitates good physical dexterity utilizing suitable body mechanics and stamina for sustained periods of time. Requires flexibility to changing priorities in daily workload and requires a high level of dedication and attention to detail to meet infection prevention standards.
A per diem employee is scheduled to work to cover for unit housekeeping staff's weekly scheduled days off and vacation. Per diems are scheduled to work on any shift - AM or PM Monday - Sunday. The amount of hours a per diem is scheduled will vary per pay period approximately 2 - 4 days per week. All schedules are posted 1.5 weeks in advance of scheduled work. Per diem staff are trained to work in multiple units in order to maximize work hour opportunities. Training in each unit requires up to 4 consecutive days of hands-on instruction and observation per unit. Shift schedules vary Monday - Sunday:
AM shift schedules: 6:00-2:30, 7:00-2:30, 7:00-3:30
PM shift schedules: 2:30 - 11:00
Responsibilities
Transports and disposes of regular trash, recycling, cardboard, biohazard waste, pharmaceutical and sharps containers, and confidential materials and other items as needed within and throughout the healthcare environment from origination point to disposal location. Removes soiled linen from clinical units to the linen soiled utility room. Manages cardboard removal and bales cardboard using 2 people to shift bale to pallet.
Transports and labels hazardous materials and places in the disposal location per policies/procedures and training. Responds to HazMat spill code response as part of Code Orange response team. Transports hazmat spill clean-up materials according to SDS guidelines and Hopsital policy and per degree of training.
Unload clean linen, mops and rags to shelving units in the clean linen room. Stock clean linen, mops & cleaning towels in clinical units and housekeeping closets as assigned.
Performs daily Ultraviolet (UV) robot disinfection in each Operating Room (OR) suite, all Intensive Care Unit (ICU) Discharges, Isolation rooms and in patient units per robot standard operating procedures. Proper use of all EVS equipment including use and/or dilution of all cleaning chemicals. Equipment to include but not limited to: Mops, brooms, vacuums, wall washing tools, compactor, cardboard baler and disinfection robot.
Maintain cleanliness of loading dock, bio-hazard, soiled linen rooms and cages.
Store EVS supply product delivery in bulk storage area. Stock laundry/supply room with supplies per par requirements. Stock supplies in clinical and non-clinical areas. Clean and stock housekeeping cart at the end of the shift. Document accurate records for linen distribution.
Clean and disinfects all surfaces and equipment in patient rooms, clinical units, procedure areas and surgical suites, non-clinical common areas and restrooms. Meets target cleaning times for cleaning discharge patient rooms and daily base workflow within assigned unit. Cleaning to meet all infection prevention & EVS department policies and procedures and regulatory requirements. Document accurate records of work accomplished utilizing daily shift checklists, daily discharge checklist and records terminal cleans.
Cleaning to include terminal room cleaning of Operating Room (OR) suites for emergency surgeries. Performs set-up and storage of surgery specialty tables and other equipment as needed.
Cleaning of isolation patient rooms and other clinical areas and cleaning of bio-hazard spills safely and effectively as trained and per policies/procedures and regulatory requirements. Properly use & dispose of personal protection equipment (PPE) when used in areas/rooms that require specific and standard PPE.
Performs other duties upon request, including but not limited to: training of new staff members, change cubicle curtains, washing trash/recycling cans, set-up and clean-up of tables/chairs for meetings in conference rooms and gardens, and report safety issues or any areas that require repair and attention to EVS Manager or Lead Housekeeper.
Qualifications
Education: High School Diploma, GED or an equivalent combination of education, training, and experience.
Experience: Housekeeping or Janitorial experience in a medical or hotel setting preferred.
Licenses & Certifications: DOT Hazardous Materials Transportation Certification OSHA 49 CFR 172.700 (Required within 90-days of employment)
Required Skills & Knowledge: Must be able to read written instructions, labels, training materials and check lists in English, and to understand and follow written and verbal instructions. Strong interpersonal skills to work professionally with coworkers in all departments and communicate with patients and visitors.
Compensation Actual compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Eligible roles also qualify for a comprehensive benefits package. Minimum: USD $27.62 Maximum: USD $35.91
$31k-37k yearly est. Auto-Apply 60d+ ago
Medical Director of Primary Care
Petaluma Health Center 4.1
Petaluma, CA job
Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.
FULL TIME EMPLOYEE BENEFITS:
21 Days of Paid Time Off
10 Observed Holidays
Medical Insurance (Entire deductible paid by us!)
30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
Dental Insurance
Vision Insurance
Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
401K Matching after 1 year of employment
Flexible Spending Account, Dependent Care FSA
Life Insurance (included at no cost to the employee)
Long Term Disability (included at no cost to the employee)
Employee Assistance Program (included at no cost to the employee)
Summary: The Medical Director of Primary Care ensures the delivery of high quality,
accessible, and patient centered primary care services across Petaluma Health Center
sites. The Medical Director leads the department's providers to ensure timely access to
clinical services, fiscal soundness, and high quality clinical outcomes. The Medical
Director collaborates with senior leadership, directors, and managers to implement
strategic initiatives in Primary Care.
Job Duties and Responsibilities
Clinical Duties: Provides for the diagnosis and treatment of health center patients within the scope of his/her license to practice medicine for a specified panel of patients. Provides back-up for nurse practitioners and physician assistants on site, or by phone during the day or after hours.
Administrative Duties:
Strategic Planning: Assists the Chief Medical Officer and Senior Management Team in strategic planning of Primary Care services for growth and sustainability.
Provider Competency and Supervision: Assists Associate Medical Directors and CMO in the process of privileging and credentialing reviews for all new and existing providers. Oversees departmental peer review process and reports results to Quality Improvement, Risk Management, and credentialing committees. Utilizes peer review and chart audit processes in the initial and reappointment of providers.
Budget and Financial Health: Collaborates with CMO, COO, and CFO to plan budgetary goals for department that includes staffing and productivity expectations. Monitors monthly productivity and financial reports; creates actions plans for necessary improvements, and reports progress regularly to appropriate Senior Leadership team members.
Risk Management: Collaborates with Director of Risk and Compliance on strategies to mitigate risk and prevent medical errors within primary care.
Quality Improvement: Collaborates with Quality Improvement Director to obtain and monitor clinical data and utilizes data and collaborates to lead initiatives of clinical systems improvements, health information technology innovations, and new methods of care delivery.
Recruitment and Retention: Works with CMO to create a yearly recruitment plan. With assistance of CMO and Associate Directors, interviews applicants and works with HR and Medical Staff on other aspects of recruitment process. Collaborate to improve onboarding process for new providers, and implement retention strategies, processes for provider well-being and career growth.
Operations: Collaborates with COO, back office, front office, nursing and other operational leadership in weekly operations meetings. Collaborates on strategic and tactical decision making for the delivery of care, access to care, capacity utilization, structure of multi-disciplinary care team, scheduling of providers, infection control, safety and other key areas.
Meetings and Collaboration: Oversee the template for departmental meetings. Provide content for at least one departmental meeting per month, collaborate with Innovations and Quality Improvement Directors on team meeting content and priorities, ensure adequate supervision of NPs and PAs through monthly case supervision meetings, support provider resilience through content and structure of monthly provider support meetings.
Policies and Procedures: Collaborate to create, update and maintaining policies and procedures related to departmental clinical guidelines and ensures proper training and adherence to PHC policies, procedures, and standards.
Education/Experience
Over five years of clinical experience and current active clinician status as a board-certified physician (MD/DO) with demonstrated high level excellence in clinical care for a complex underserved population.
At least three years of applicable management or supervisory experience in a healthcare setting
Understanding of and experience working with Patient Centered Medical Home models, and/or team models preferred. Understanding of quality and process improvement methodology.
Effective problem-solving skills and ability to analyze and use data for decision making.
Ability to embrace and manage diversity to build and maintain successful teams.
Effective interaction with cross departmental stakeholders and ability to develop positive relationships while being tactful, respectful, and direct in communication.
Ability to work flexible and extended hours and travel between sites as needed.
Demonstrated experience in collaboration to achieve large project and initiative goals.
Capacity to train and mentor others with superior interpersonal skills achieving results through a collaborative effort.
Graduation from an accredited medical school
Completion of an accredited residency program
Board Certified MD/DO with current California License and DEA
Knowledge, Skills, and Abilities:
Bilingual in English and Spanish, both written and verbal preferred.
College level mathematical ability and skill. Ability to define problems, collect data, establish facts and draw conclusions.
Utilization of data driven decision making in a community health center setting.
Principles of the patient centered medical home (Evidence based medicine, outcomes oriented quality care, patient safety, customer service, health information technology, and relational care).
Assigning workload; planning, monitoring, and appraising job results
Coaching, counseling, and disciplining employees.
Proficiency in MS Office programs, including MS Word, Excel and Outlook, use of a web browser and Electronic Medical Records. Ability to accurately and efficiently use Health Information Technology/Electronic Health Records (ERH) (HIT) Systems, including running reports.
Licenses and Certifications
MD, DO
State of California Medical License or Osteopathic License
Federal DEA Registration
Medical Specialty Board Certified
Must maintain CME as required for certification renewals
Must be BLS Certified
Candidate must be able to successfully meet PHC's credentialing and privileging requirements
Language Skills
Bilingual preferred (Spanish/English)
Excellent verbal and written communication skills.
Petaluma health Center is an Equal Opportunity Employer. Petaluma health Center does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$218k-308k yearly est. Auto-Apply 60d+ ago
Network Operations Manager
Petaluma Health Center 4.1
Petaluma, CA job
Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.
FULL TIME EMPLOYEE BENEFITS:
* 21 Days of Paid Time Off
* 10 Observed Holidays
* Medical Insurance (Entire deductible paid by us!)
* 30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
* Dental Insurance
* Vision Insurance
* Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
* 401K Matching after 1 year of employment
* Flexible Spending Account, Dependent Care FSA
* Life Insurance (included at no cost to the employee)
* Long Term Disability (included at no cost to the employee)
* Employee Assistance Program (included at no cost to the employee)
Summary: Supervises and leads the staff of the HelpDesk Team and Network Operations team to ensure the efficient operations, security, and recoverability of the Petaluma Health computer environment (voice and data), desktop computer and peripheral systems. Performs research and provides recommendations regarding support and implementation of new computer and peripheral systems to improve Petaluma Health staff efficiencies and effectiveness. Maintains and creates department operational and strategic plans.
Areas of Responsibility:
* Manages the IT Help Desk. Responsible for timely prioritization and assignment of requests to the appropriate IT personnel and completion of those requests assigned to HelpDesk staff.
* Develop, track and report weekly on HelpDesk metrics related to staff capacity, break/fix statistics, ticket volume, and other areas as needed.
* Selects, trains, motivates, and evaluates personnel. Establish and monitors employee performance objectives and reviews. Coordinates staff training and education.
* Plans and manages assigned projects to ensure they are completed on time and within scope of established standards.
* Develop, plan, and maintain Standard Operating Procedures and associative documents in functional areas of IT department.
* Participate in development and planning strategy for validation, verification and qualification of IT systems focused on non-infrastructure equipment.
* Manage and maintain the purchase of hardware and software products.
* Coordinate purchasing activities for workstation, laptops, and peripherals.
* Assist in developing an annual IT budget, establish operating priorities, and monitor expenses.
* Investigation and implementation of tools, scripts, and 3rd party software to increase reliability, enhance performance and reduce administrative efforts and costs.
* Performs a wide variety of tasks in software/hardware maintenance and operational support of internal systems.
* Responsible for asset management of user hardware and software licenses.
* Some duties may include backup responsibilities to the HelpDesk staff.
* Provide management reporting related to IT projects, service levels, and support activities.
* Manage HelpDesk collaborations with Infrastructure team in support of internal and external consumers of Petaluma Health Network resources.
* Perform other duties as required.
Education/Experience:
* Bachelor's Degree in Computer Science or related field or 8 years of equivalent professional experience
* 5+ years of staff management, leadership, or mentorship
* 5+ years of 5 or more direct reports preferred
* 3+ years of Windows systems administration with O365 support is required.
* Working knowledge of HIPAA regulations for computerized systems preferred.
* Deep knowledge of operating systems (e.g. Windows, mac OS, Linux, Chrome OS)
* Working knowledge of endpoint distribution, imaging, and cloning technologies is required.
* Experience with security patch management software and automated software distribution technologies
* Experience supporting Microsoft Office 365, Entra ID, SharePoint, OneDrive, Teams, and Outlook.
* Proficiency in collaboration platforms such as Cisco Webex, Microsoft Teams, Zoom including core features, functions, and integration with business applications.
* Understanding of cloud platforms like AWS, Azure, or Google Cloud, including basic administration and troubleshooting
* Experience building and maintaining a customer facing help desk system
* Experience with ITSM platforms e.g., Service Desk, Jira, Zendesk.
* Experience with ITAM platforms e.g., Lansweeper, PDQ, Fresh works
* Hands-on experience with help desk software and ticketing systems like ServiceDesk, Jira, Zendesk, proprietary systems.
* Knowledge of networking and security protocols including TCP/IP, HTTP/HTTPS, DNS, FTP, SMTP, OSI layer model a plus
Licenses and Certifications:
* Microsoft Certified (365 or Azure Fundamentals) strongly preferred
* Computer Support {CompTIA A+ and Network +) strongly preferred
* ITIL Foundation Certification {ITIL -F) preferred
* Current, valid California Driver License
Language Skills: Bilingual in English and Spanish, both written and verbal preferred
$107k-141k yearly est. Auto-Apply 58d ago
PER DIEM FNP
Santa Rosa Community Health 4.6
Santa Rosa Community Health job in Larkfield-Wikiup, CA
Family Nurse Practitioner/Physician Assistant - Per Diem REPORTS TO (TITLE): Medical Director SALARY RANGE: $66.59 - $81.01 hourly DOE Job Summary: As a member of the Patient Centered Medical Home Team, the Family Nurse Practitioner/Physician Assistant, under the clinical supervision of the Medical Director, assists in creating partnerships between individual patients seeking care at the Santa Rosa Community Health and the providers by delivering excellent, comprehensive primary health care, prevention, and health education. (The activities of the Family Nurse Practitioner shall be in accordance with the FNP regulations as contained in Title 16, Division 13.8 of the California Code of Regulations (CCR), as issued by the Family Nurse Practitioner Examining Committee.)
Duties and Responsibilities
* Creates an ongoing relationship with each patient by taking complete medical history, performing physical exams and making an assessment and diagnosis on adult and pediatric patients; initiating, reviewing, and revising treatment and therapy plans, as described in section 1399.541 CCR.
* Maintains adequate documentation of all patients seen, including follow-up and referral in the electronic medical record.
* Manages the stable phases of chronic illnesses in consultation with the attending physician or Medical Director as needed.
* Orders and interprets laboratory reports and diagnostic imaging reports.
* May manage uncomplicated prenatal patients, complicated pregnancies when working under close physician supervision, and postpartum follow-up for mother and child.
* Assesses mental health and provides for treatment as needed in individuals and families.
* Coordinates health management with physicians and other agencies.
* Assures quality and safety by a care planning process, evidence-based medicine, and active participation of patients in decision-making.
* Recognizes emerging community health problems and helps initiate appropriate interventions through community action.
* May provide continuity of care through periodic home visits to bed-ridden and other patients.
* Meets with the Medical Director or Attending Physician on a regular basis to review charting and medical care provided.
* Seeks consultation on any difficult patient as described in the mid-level protocols in the Medical Administrative protocols Manual of SRCH.
* Participates in ongoing training.
$66.6-81 hourly 22d ago
EHR Trainer
Petaluma Health Center 4.1
Point Reyes Station, CA job
Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.
FULL TIME EMPLOYEE BENEFITS:
21 Days of Paid Time Off
10 Observed Holidays
Medical Insurance (Entire deductible paid by us!)
30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
Dental Insurance
Vision Insurance
Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
401K Matching after 1 year of employment
Flexible Spending Account, Dependent Care FSA
Life Insurance (included at no cost to the employee)
Long Term Disability (included at no cost to the employee)
Employee Assistance Program (included at no cost to the employee)
Summary: The EHR Trainer assesses needs, plans, develops and delivers training for the use of the electronic health record and other clinical IT systems. As part of the informatics team the Training specialist supports the adoption and optimization of health information technology such as Electronic Health Records, patient portal applications, and other clinical technologies.
Areas of Responsibility:Training Responsibilities:
Provides individual and group based EHR training to staff members via multiple modalities (in-person, classroom, one-on-one, virtual)
Provides real time at-elbow, persistent-chat based and virtual training assistance to end users
Communicates with, trains and support system super-users
Works with individual staff members, managers, and clinicians to evaluate their information technology needs, use and ability
Works collaboratively to continuously update training materials to reflect current practice and workflows for various training needs which may include:
New user training
Refresher and ongoing training
Topical or workflow-based trainings
Helpful hints, tips, and FAQs
Participates and planning, training and implementation of system upgrades and new features
Works with informatics team to provide responsive service based on user needs including training to assure widespread acceptance and use of clinical systems
Subject Matter Expertise:
Maintains up-to-date expertise on the operation and application of the EMR system.
Has a working knowledge of key indicators, standards and processes related to EMR systems.
Remains current with new technologies and promotes a positive IT organizational culture
Project Support Responsibilities:
Assists with customization of the EHR for workflow support
Documents EHR workflows to reflect recommended practices
Participates in and may lead initiatives related to new features of EHR or patient portal
Education/Experience:
Associate degree in health information technology/health information management, or equivalent experience working with EHRs, Epic preferred.
Two or more years of experience at an FQHC
Credentialed Medical Assistant or Licensed Nurse required
Desired Skills:
Excellent interpersonal skills, can work collaboratively with diverse personalities
Self-learner with ability to easily learn new software
Ability to prioritize and complete multiple tasks
Understanding of clinical work flow and technology needs in the outpatient FQHC setting
Strong understanding of HIPAA and its application in outpatient practice
Possesses practical experience using technology to support patient care
High integrity and trustworthiness
Language Skills: Ability to effectively present information and respond to questions and requests from patients, co-workers, and others as necessary. Bilingual in English and Spanish, both written and verbal preferred.
Petaluma health Center is an Equal Opportunity Employer. Petaluma health Center does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$38k-48k yearly est. Auto-Apply 60d+ ago
Dental Office Manager
Petaluma Health Center 4.1
Point Reyes Station, CA job
Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.
FULL TIME EMPLOYEE BENEFITS:
21 Days of Paid Time Off
10 Observed Holidays
Medical Insurance (Entire deductible paid by us!)
30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
Dental Insurance
Vision Insurance
Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
401K Matching after 1 year of employment
Flexible Spending Account, Dependent Care FSA
Life Insurance (included at no cost to the employee)
Long Term Disability (included at no cost to the employee)
Employee Assistance Program (included at no cost to the employee)
Summary: The Dental Office Manager is responsible for managing the day-to-day operations of the practice. The Manager represents the clinic in a professional manner to the public and within the organization, and with individuals at all levels of authority. The Manager also facilitates the collection of revenue for dental services rendered through Petaluma Health Center and acts promptly, identifies problems, solutions and opportunities for improvement and to prevent future issues.Areas of Responsibility:Responsible for performing these duties either directly or through direct reports. In either case, the Office Manager needs to be competent in all these functions and should perform them if the direct reports are absent.General Administrative
Works with Dental Program Director to develop, implement and update the practice's policies and procedures
Maintains up to date the office manuals, binders and other necessary documentation
Keeps Dental Program Director informed regarding personnel issues, front and/or back office activities/actions, and recommends solutions
Assigns duties and shifts to employees to ensure appropriate clinic coverage
Provides on-site guidance and interpretation of established office procedures and protocols
Organizes and participates in regular meetings and trainings. Keeps minutes.
Participates in internal and external meetings as delegated by the Dental Program Director; Is responsible for bringing back promptly to the department necessary information, needed actions and follow up. Responsible of implementing these actions
Runs and interprets regular department reports and audits to evaluate Clinic operations; Tracks data against department goals
Runs month end and year-end report
Keeps practice data updated
Conducts other reports and audits as requested by Dental Program Director
Maintains the QI and RM dashboards; Participates actively in the QI and RM programs
Manages the referrals system
Manages medical- dental- OB - behavioral health integration programs and data collection
Manages patient referrals and the recall system
Makes sure that PCCs follow up on tasks in a timely manner
Delegates duties to PCCs and tracks performance
Delegates duties to RDA IIs such as supplies ordering, maintenance, trainings, and audits
Manages the phone system: Collects call flow and system data, provides staff feedback and training, monitors and tests the system regularly
Conducts daily team huddles and regular meetings
Creates perfect day scheduling templates to assist PCCs with scheduling
Creates phone scrips and work flows for staff
Monitors the schedule continuously for efficiency, accuracy and maintenance of clinic goals
Role model for greeting patients and driving a positive patient customer service experience
Addresses patient complaints and files incident reports; Escalates/triages issues through appropriate channels as needed.
Has extensive knowledge of the electronic dental record; Manages system entry and workflows
Serves as resource for staff: rolls out new information, answers questions, and handles challenging patients and situations
Monitors staff to ensure office protocols are followed at each patient encounter as well as pre and post encounter
Trains PCCs on phone answering etiquette and provides them with scripts and protocols for answering and making calls
Communicates and trains staff based on extensive knowledge of scheduling protocols, programs/insurance & access/eligibility guidelines & applications (including Medi-Cal, Presumptive Eligibility, and Sliding Scale).
Makes sure that the no show and confirmation policy are followed by staff
Runs daily Appointment Book reports and keeps the no show rate within goal
Manages the practice's new patient appointment system and the practice's emergency appointment system
Responsible of the selection and ordering of office supplies
Manages dental equipment maintenance and repairs procedures and appointments
Manages the inventory, selection and ordering of supplies
Trains and motivates team members to ensure consistent and maximum productivity, safety and quality of care
Manages lab cases and protocols; Communicates with labs. Approves invoices. Helps with the selection of labs
Assists with the implementation of other programs as delegated by the Dental Program Director
Maintains an appropriate office environment
Ensures all compliance postings are current
Perform other tasks as assigned by the Dental Program Director
Billing and Finance
Oversees the financial aspects of the business and keeps operations in line with the budget
Assist with the budget process
Keeps operational costs at or below budget
Works with the PCCs to maintain and balance petty cash supply
Stays current on Dental Coding, insurance coverage, documentation, and coverage frequency for different insurance plans. Updates and trains staff
Generates daily reports and checks for accuracy of data entry. Submits reports daily to Dental Program Director for review
Human Resources
Maintains accurate and complete staff personnel records
Interviews support staff job applicants and makes recommendations to the Dental Program Director; Schedules and collects supporting information for working interviews as needed
Approves timecards and time off for direct reports. Familiar with alternative work week schedules and provisions. Uses appropriate forms for accurate record keeping. Runs attendance reports. Makes sure the clinic is appropriately staffed at all times by planning coverage in advance and creating staff work schedules tables
Conducts quarterly and annual employee reviews based on job functions and established productivity and quality standards
Resolves any disciplinary issues and conducts terminations if necessary as directed by the Dental Program Director
Ensures adherence to all laws and regulations regarding employment, affirmative action, and safety
Designs and performs department audits and performs staff competencies evaluations
Orients new employees through Dental Clinic Orientation
Licenses and Certifications:
Current CPR Certification
Language Skills: Ability to read and write English and Spanish effectively preferred.
Petaluma health Center is an Equal Opportunity Employer. Petaluma health Center does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$46k-62k yearly est. Auto-Apply 60d+ ago
Sterile Processing Technician (Per Diem)
Sonoma Valley Hospital 4.2
Sonoma, CA job
Under direct/indirect supervision follows approved infection control, quality assurance and departmental policies and procedures. Collects, cleans, decontaminates, disinfects and/or sterilizes surgical instrument trays, scopes, and packs, reusable medical devices and patient care equipment for inpatient nursing and other patient-care department units. Inventories, restocks and distributes instruments, reusable medical equipment and medical supplies to patient-care departments, as requested.
Responsibilities
Infection Control - Standard Precautions: Adherence to handwashing requirements, workflow patterns, standard precautions, sterility assurance, biological monitoring, and dress code. Wears appropriate personal protective equipment.
Quality Assurance Monitoring: Validates and maintains daily testing and event-related protocols, disinfection and/or sterilization load parameters and records, inventory check sheet(s), and equipment monitoring. Report all malfunctioning equipment to appropriate department.
Documentation: Meets regulatory requirements for sterilization, high level disinfection, biological monitoring, and employee competencies. Accurately document and maintain daily records of all Quality Assurance and sterilization functions according to regulatory agency and Infection Control standards.
Decontamination Skills: Decontaminates and processes instruments, including compiling instrument sets, counting instruments and recording counts.
Preparation & Packaging: According to manufacturer guidelines, selects and prepares packaging materials for the sterilization of reusable instrumentation.
Instrumentation Assembly: Identifies, inspects, and assembles all general and specialty instruments, various power equipment, laser and endoscopic instruments per specifications and manufacturer recommendations. Inspects, disassembles, sorts, cleans, and processes reusable instrumentation and equipment.
Principles of Sterilization: Selects appropriate method of sterilization, and the appropriate exposure/dry times. Properly loads and unloads sterilization cart items. Verifies that sterilization parameters have been met before distribution of load.
Workplace Safety: Demonstrates awareness of personal and work area safety at all times. Complies with hospital safety policies and procedures, including those for bloodborne pathogens and communicable diseases. Takes prompt corrective actions when hazard identified (reporting or removing, as appropriate)
Maintains adequate cleaning supplies. Follows manufacturer recommendations for use of cleaning agents. As designated, order inventory assigned supply areas for replenishment, and rotate stock appropriately and stocks general and surgical carts.
Maintains a clean and orderly environment in the department by daily wiping of counters, sinks, exterior surface of autoclaves and high disinfection equipment. Cleans the autoclave chambers on a weekly basis. Assists with picking supplies/instruments for upcoming cases.
Qualifications
Education: High School Diploma, or an equivalent combination of education, training, and experience
Experience: Two (2) years' experience, within the past four (4) years. in a Sterile Processing Department.
Licenses & Certifications: Certified Sterile Processing & Distribution Technician (CSPDT) by the Certification Board for Sterile Processing and Distribution; OR Certified Registered Central Service Technician (CRCST) by the International Association of Healthcare Central Service and Material Management.
Required Skills & Knowledge: Must know Medical Terminology to understand instrumentation, surgical procedures, and surgical schedule. Must have knowledge of various types of reusable surgical instrumentation, including power equipment and micro surgical instrumentation. Must know how to operate Sterile Processing departmental equipment (i.e. washers, ultrasonic, steam, gas, and chemical sterilizer). Demonstrates effective written and verball communication skills with co-workers, internal, and external customers. Takes responsibility and is accountable for own professional work ethics. Demonstrate responsibility in adhering to posted work schedules
Compensation Actual compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Eligible roles also qualify for a comprehensive benefits package. Minimum: USD $29.75 Maximum: USD $38.67
$41k-50k yearly est. Auto-Apply 51d ago
Dietitian (Per Diem)
Sonoma Valley Hospital 4.2
Sonoma, CA job
The dietitian works closely with the inpatient and outpatient multidisciplinary healthcare team to provide patients/residents care that is integrated and compatible with the patient/resident focused medical goals and objectives.
Responsibilities
Assesses patient's/resident's risk status and plans and administers nutrition care and services to meet the nutritional needs of patients/residents in accordance with physician's orders and requirements of regulatory agencies.
Provides patient/resident and family member counseling/education; discharge planning, outpatient counseling; and development of care plans. Documents in medical records as appropriate.
Provides in-service education to hospital employees; works with the foodservice employees to coordinate the food with diet orders and work to establish quality standards; conducts audits and/or menu reviews, and ensures patient menus or supplemental feedings meet nutritional requirements and physician's orders for individual patients/residents.
Coordinates activities with the food service department to ensure quality and accuracy of the food served to the patient/residents; monitors the accuracy of the tray related to the MNT or diet according to the diet manual; checks for quality of product and is responsible for corrections and quality follow-up with manager, staff, or vendor.
Participates in the design, development and implementation of high quality, cost effective food and clinical nutrition programs, policies and practices in the hospital; ensures compliance with administrative, legal, and regulatory requirements; assists in the development, implementation and maintenance of nutrition care and service standards; participates in the development and implementation of quality, service, and performance improvement processes related to the delivery of nutrition services.
Contributes to the overall cost structure and service improvement goals of the department and hospital; conducts quality assurance audits and participates in committees and meetings to receive and report information; assists in compiling audit information and standard goal setting and assists others to improve performance.
Provides feedback and input into the budget process. May mentor, assist, review, assign, and/or coordinate the work of new employees and students. May work weekends as necessary.
Participates in community projects and education as needed.
Assists in in planning and developing nutrition-related policies, procedures and goals. May perform other duties as assigned.
Qualifications
Education: Bachelor's degree in dietetics, food and nutrition, or related area from and accredited college or university.
Experience: Minimum 1 year experience in clinical dietetics. At least 6 months long term care experience preferred.
Licenses & Certifications: Registered Dietitian by the Commission on Dietetic Registration. ServSafe Certification Required (or obtained within 30 days of hire).
Required Skills & Knowledge: Knowledge of Title 22 regulations for hospital/Skilled Nursing Facility and CIHQ standards/Joint Commission conditions of participation. Ability to use nutrition standards and critical thinking in completing assessments and care plans. Knowledge of basic hospital food service operations enabling the relief of the Food and Nutrition services manager. Knowledge of nutrient analysis, word processing , and spreadsheet software. Bilingual in English and Spanish strongly preferred.
Compensation Actual compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Eligible roles also qualify for a comprehensive benefits package. Minimum: USD $46.66 Maximum: USD $64.15
$66k-81k yearly est. Auto-Apply 60d+ ago
Financial Counselor
Sonoma Valley Hospital 4.2
Sonoma, CA job
The Financial Counselor provides assistance to patients with Hospital Presumptive Eligibility (HPE) and Charity Care applications; may act as a liaison between the patient and Patient Advocate Vendor to obtain MediCal. Works though patient's financial obligations, both with and without insurance, and provides assistance with payment arrangements. Responsible for the collection and follow-up of accounts with patient liability in accordance with collection guidelines and facilitates the timely receipt of patient liabilities for hospital services. Evaluates incoming patient calls, visits or correspondence and answers questions, resolves issues and assists with payment arrangements for traditional Self-pay and/or patient balance after insurance; prepares accounts for bad debt write off. Provides assistance to vendor on special requests for payment arrangements, settlements offers, and monitors placement Bad Debt accounts. Escalates urgent financial issues to manager as necessary. Manage and monitor patient accounts uploaded to 3rd party vendors and completes billing record requests. Works independently with a moderate level of supervision.
Responsibilities
Maintains current knowledge of all financial assistance programs including HPE and Charity Care; provides education/guidance to patients needing to apply for Financial Assistance and provides assistance with completing the required application process. Updates Federal Poverty Level yearly on Charity Care Application.
Maintains Patient Advocate vendor data (i.e., MedData) on all active, pending, denied, and/or approved cases, and provides all requested documentation in a timely manner. Provides education/guidance to patients needing to apply for Medi-cal or other Government programs.
Assist patients with billing and/or insurance questions, returning calls on a regular/daily basis; resolves complaints and concerns about charges; records patient complaints in electronic compliance reporting system (i.e., MIDAS) in a timely manner.
Facilitates the timely receipt of patient liabilities for hospital services by contacting patients directly. Verifies and updates demographic and/or insurance information and generates itemized bills for patients as requested. If insurance is obtained, submits claims to appropriate insurance company(s).
Establishes payment arrangements according to the Sonoma Valley Hospital's policy and processes credit/debit card payments on a daily basis; conducts telephone collections based on queue of self-pay accounts; processes bad debts; issues patient refunds, as appropriate; and receives and process Bankruptcy Notices for hosptial, updates accounts accordingly to zero out debt and reports to collection angency.
Provides assistance to vendor on special requests for demographics, payment arrangements, settlements offers, and monitors placement of Bad Debt accounts.
Manage and monitor patient accounts uploaded to 3rd party vendors and completes billing record requests. Escalates urgent financial issues to manager as necessary. Process Mail Returns Daily
Provides a variety of other clerical duites as needed, such as opening and sorting hospital mail for each department and scanning financial documents into the EHR system.
Qualifications
Education: High School diploma or equivalency; some college preferred.
Experience: Minimum two (2) years of collection experience in a healthcare setting, preferably acute care hospital or physician's office with high-call volume. Fluent in both in Spanish and English is required.
Licenses & Certifications: Current certification in Hospital Presumptive Eligibility; or obtained within first ninety (90) days.
Required Skills & Knowledge: Excellent customer service skills, excellent written and verbal communication skills, strong interpersonal skills, and excellent organizational skills. Must be able to disseminate complicated billing data/information in an easy-to-understand manner and provide clear explanations/instructions to patients. Demonstrated ability to curteously listen to patients who are frustrated with their charges/bills, demonstrate empathy and compassion and provide information/options to help them manage their situation in a calm and professional manner. Able to coordinate multiple tasks and appropriately manage priorities. Able to professionally manage high-call volume; able to sit for long periods of time. Proficient in Microsoft Office; knowledge of medical terminology a plus; must be bilingual in Spanish.
Compensation Actual compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Eligible roles also qualify for a comprehensive benefits package. Minimum: USD $23.43 Maximum: USD $30.47
The Physical Therapist Assistant treats patients primarily in the outpatient physical therapy setting following an established plan set by the physical therapist. Provides advice and education to patient, family and caregivers. Regularly assesses patients clinical signs and symptoms to determine effectiveness of treatment as well as need to modify goals or treatment or plan discharge in conjunction with physical therapist. Provides accurate and timely documentation and coordinates care with other health care professionals. Effectively participates in clinical site education through in-services and clinical education of assigned students.
Responsibilities
Utilizes clinical reasoning to determine course of action within a specific context and with the ability to anticipate outcomes guided by a framework of previous experience and knowledge of best practices. Provides comprehensive clinical care to patients using a human movement system framework.
Identifies and documents patient's current functional limitations that are necessary for self-maintenance, learning, work, and other similar meaningful activities. Communicates patient status with physical therapist and notifies of change in patient status, plateau in progress or achievement of rehab goals.
Completes all required documentation including daily notes in a timely manner in compliance with department standards.
Effectively communicates with all members of the interprofessional medical team as well as patients and families utilizing strategies to clearly and accurately disseminate and receive information that considers situational needs and results in intended outcomes.
Quality improvement - Performs routine chart review and provides appropriate staff education in conjunction with findings. Participates in department Performance Improvement Project.
Attends staff meetings, employee forums and participates in surveys and committees as requested.
Effective participation in clinical site education through in-services and clinical education with PTA students as assigned. Contributes to continuing education of other staff members by developing and delivering in-service presentations after attending a CEU based learning
opportunity.
Actively participate in community outreach including participation in lectures, classes and in-services. Serves as a resource in community based education.
Qualifications
Education: Graduate from an accredited Physical Therapy Assistant program
Experience: One to two years related experience
Licenses & Certifications: Current California State License, Current BLS Certification, professional association membership a plus
Required Skills & Knowledge: Position requires excellent written and verbal communication skills, strong organizational, problem solving, and analytical skills, strong management and interpersonal skills, ability to manage priorities and workflow, flexibility and a willingness to work with constantly changing priorities with enthusiasm. Ability to understand and adhere to established policies, procedures, and protocols, Commitment to excellence and high standards. Good judgment with the ability to make timely and sound decisions, Ability to effectively present information and respond to questions, Able to work collaboratively with multiple health professionals in a busy and complex environment using tact, diplomacy, and discipline, Strong charting/documentation skills, Ability to effectively communicate with a diverse population; Bilingual in English and Spanish is required.
Compensation Actual compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Eligible roles also qualify for a comprehensive benefits package. Minimum: USD $38.38 Maximum: USD $52.78
$52k-64k yearly est. Auto-Apply 60d+ ago
Staff Physician with Obstetrics
Santa Rosa Community Health 4.6
Santa Rosa Community Health job in Larkfield-Wikiup, CA
Staff Physician with Obstetrics REPORTS TO (TITLE): Medical Director and OB Team Director SALARY RANGE: $211,660 - $255,709 DOE Additional Compensation for OB Call Job Summary: This unique and challenging position is ideal for the Family Physician who is ready to provide full-spectrum, primary care to all age ranges of patients seen at a busy FQHC located in the heart of Sonoma County.
You will be predominantly stationed at one of two of our largest clinics - Vista or Lombardi.
Either position includes your own prenatal panel of singleton pregnancies, as well as options for comprehensive reproductive health and gynecologic care.
Lombardi campus is in southeast Santa Rosa, a predominantly Latino neighborhood where Spanish is a preferred first or second language for most.
Vista campus, the home clinic of our Sutter Santa Rosa Family Medicine Residency, sees the most broad spectrum of patients representing a wide variety of cultures and languages.
Because of the co-location of the residency, there are possible options for teaching and precepting that must be pre-approved by site operations and medical directors in collaboration with the CMO.
Additionally, the position includes membership on the SRCH Obstetric Call team, where you will serve as Attending and delivering physician for patients admitted to our affiliated hospital.
The primary call manages all patients and attends vaginal deliveries.
Family Physicians who have completed an Obstetric fellowship and are privileged to perform cesarean sections serve as the immediate backup to Primary.
The hospital hosts the Family Medicine Residency [the same one that has its home clinic at Vista], so inherent in Team membership is a teaching role of residents on Labor & Delivery.
Specific Tasks/Duties in Clinic:
* Create an ongoing, continuity primary care relationship with patients on your panel; diagnose and treat SRCH patients within the scope of your CA license and FM Board Certification; using evidence-based medicine and working with the support of a clinic team, including Medical Assistants; Nursing, among others.
* Proficiently use clinic EMR [OCHIN Epic], including signing encounters within agency timeline standards, and active and appropriate Inbox management.
* Facilitate referral for and coordination with other specialists or care centers
* Promote and support quality initiatives by the agency; including input on improving workflows, treatment guidelines and protocols.
* Actively support organizational priorities of patient care, quality, education, and sustainability, with an agency goal of a positive work environment.
* Participate in regular clinic, agency and clinician meetings, and other professional activities, as designated by the Site or Medical Director; or OB Team Leader.
* Meet regularly with Clinician Lead and/or Medical Director to review patient care issues and treatment guidelines and protocols.
* Provide as needed clinical supervision and consult to Family Nurse Practitioners and Physician Assistants who are members of your Team or part of the clinic.
* Collateral duty assignment as the signing supervisor for up to 4 APCs
* Participate in ongoing training; maintain HIPAA compliance; and support variance reporting system.
Specific Tasks/Duties for OB Call Team:
* Take OB call [primary or primary and backup], pending your role.
* Call schedule is selected and decided upon by OB Team members.
* Provide clinical supervision of Family Medicine Residents on labor and delivery
* Participate in OB Team weekly meetings, both full team and site-based.
* Attend monthly OB CME; attend regular hospital OB/Peds M&M.
* Maintain all necessary licenses and privileges as required by hospital and SRCH malpractice and insurance.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
$211.7k-255.7k yearly 34d ago
MEDICAL RECEPTIONIST
Santa Rosa Community Health 4.6
Santa Rosa Community Health job in Santa Rosa, CA
This position provides much of the clinics daily communication and reception support. The Medical Receptionist provides phone & reception support to patients and may be assigned in only one of these two work areas at a time. The Medical Receptionist provides exceptional customer service, to include courteous, helpful, accurate and proactive communication and problem solving for patients to ensure that their health care is provided in the most effective and timely manner possible. This position is the essential point for accurate data entry regarding patient demographics and insurance.
Hourly Range $21.00-$24.75 DOE
Duties and Responsibilities:
Responsibilities in RECEPTION Area:
* Checks in patients, runs insurance eligibility, acquires patient financial status, collects co-pays as appropriate or collects fees from patients eligible for the sliding scale. Collects fees at discharge for services added during visit.
* Consistently delivers excellent customer service by putting the patient first, speaking with them respectfully and kindly, and by doing their best to meet patient needs.
* Demonstrates excellent teamwork by helping members of team with workload.
* Performs pre-registration and confirmation calls for clinic.
* Supports administering patient surveys.
* Updates and verifies patients previous balance and initiates a collection plan for patient.
* Registers new patients, obtaining personal, financial and other required information. Completes patient information and demographic information fields in electronic medical record and scans in appropriate paperwork.
* Reconciles cash receipts daily.
* Schedules appointments for walk-in patients, follow up appointments and appointment requests made by phone.
* Records patient no-shows and cancellations.
* Provides information about health services and program eligibility, including MediCal, refers uninsured patient to the Application Assistant.
* Reports any patient concerns or complaints to supervisor.
* Assists in the maintenance of reception area/waiting room: maintains safe and welcoming environment by updating patient communication and educational materials available, reporting damage of furniture and equipment to supervisor, and monitoring good patient flow; keeps patient informed of status while waiting.
* May be trained and expected to provide community resource information to patients.
* Helps with scheduling for CPSP providers and health educators, Mental Health providers and group medical visits. Maintains updated calendar of services offered including support groups, group medical visits, classes, etc. Assists in providing information to patients.
* Assists patients with completing required paperwork.
* Other duties as assigned.
Responsibilities in PHONE Area:
* Answers all incoming phone calls and directs them to appropriate individual or department.
* Makes appointments as directed by appointment policies.
* Routes new patients through new patient process.
* Routes triage calls to appropriate RN.
* Provides clinical staff with timely and clear communication regarding patient needs.
* Assists patients in problem solving medication prescription delays and routes medication questions to the on-call nurse or provider.
* Provides information about clinic services and program eligibility, including MediCal.
* Participates in ongoing training.
* Other duties as assigned.
* Meets customer service standards.
* Follows all SRCH policies & procedures.
* Participates in ongoing training.
$21-24.8 hourly 16d ago
CLINICIAN LEAD
Santa Rosa Community Health 4.6
Santa Rosa Community Health job in Larkfield-Wikiup, CA
Clinician Team Lead REPORTS TO (TITLE): Medical Director SALARY RANGE: NP/PA $137,167 - $191,569 DOE MD/DO $218,010 - $263,380 DOE Job Summary: The Clinician Team Lead works closely with the Medical Director, Site Director, and Clinic Manager to ensure effective and efficient clinic operations of their respective office/clinic. In collaboration with the Leadership Team, the Clinician Lead will develop clinical standards and a set of core commitments for patient care. The Clinician Lead will partner with clinicians and support staff to develop a strategic plan for the clinic, implement clinical standards and honor the commitment to providing high quality patient care.
Specific Tasks/Duties Include:
* Improve the quality of all services provided by the clinic.
* Improve and maintain access to care and information for patients, community groups, and clinic staff.
* Facilitate the building of highly functioning care teams.
* Organize and lead meetings of all clinicians and of teams.
* Work closely with the Site Direction and Clinic Manager to improve clinic systems.
* Ensure that each clinician has a high-quality annual review in collaboration with the Medical Director.
* Ensure clinical review to ensure high quality adherence to standards.
* Work with individual clinicians when there are areas of growth.
* Assure that for each clinic session there is a designated provider willing and available to the clinic staff to answer questions and/or sign papers in a timely manner.
* Supervise providers in performance, including but not limited to: their punctuality, attendance at office meetings, timeliness of documentation and panel and jellybean management according to SRCH and site standards.
* Participate in ongoing training.
* Other duties as assigned.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
$137.2k-191.6k yearly 34d ago
Speech Therapist (Per Diem)
Sonoma Valley Hospital 4.2
Sonoma, CA job
The Speech Therapist administers diagnostic speech, language, cognitive-linguistic and swallowing evaluations for adult and pediatric populations and provides therapeutic intervention. Prepares timely, complete documentation. Attends interdisciplinary care planning meetings.
Responsibilities
Evaluates and treat individuals (adult and pediatric) with a wide variety of communication and swallowing deficits across the lifespan in inpatient and outpatient settings. Demonstrate use of appropriate diagnostic tools (formal and informal). Develop appropriate treatment and reassessment plans. Monitor care and safety during procedures. Provide education/counseling regarding communication and swallowing disorder.
May provide specialized instrumental assessment of swallow function (Modified Barium Swallows)
Maintain timely, complete patient documentation and records in keeping with legal, regulatory and hospital policies.
Attends interdisciplinary care planning meetings. Communicate with physician and other interdisciplinary team members regarding patient status, needs and recommendations.
Ensure that all equipment, material and support tools are functional and cleaned within infection control standards.
Maintains department supplies within budgetary constraints and or par levels.
Qualifications
Education: Master's degree in speech and language pathology
Experience: Two to four years related experience preferred
Licenses & Certifications: Current CA state license in speech and language pathology or is in the process of acquiring the supervision required for licensure. Possess a certificate of clinical competence granted by American Speech-Language-Hearing Association or is in the process of acquiring supervision necessary for a certification. Current BLS Certification.
Required Skills & Knowledge: Excellent interpersonal skills, strong business acumen. Strong problem-solving skills with the ability to organize, synthesize and integrate information from multiple sources and apply sound clinical rationale for patient management. Effectively communicates in verbal/non verbal and written form in a clear and concise manner to patients/families and other healthcare providers at all levels from diverse backgrounds. Position requires excellent written and oral communication skills, strong organizational, ability to manage priorities and workflow, flexibility and a willingness to work with constantly changing priorities with enthusiasm. Commitment to excellence and high standards. Strong charting/documentation skills, Ability to effectively communicate with a diverse population, Bilingual skills a plus
Compensation Actual compensation takes into account several factors including but not limited to a candidate's experience, education, skills, licensure and certifications, department equity, training and organizational needs. Eligible roles also qualify for a comprehensive benefits package. Minimum: USD $56.71 Maximum: USD $77.98
$80k-106k yearly est. Auto-Apply 3d ago
Clinical Service Director, Vision
Petaluma Health Center 4.1
Petaluma, CA job
Summary: The Clinical Service Director, Vision lead a team of providers and staff in provision of high quality and timely vision health care. The Director collaborates to ensure access to care, improve clinical quality, decrease clinical risk, implement improvement initiatives and innovations, and recruit and retain providers and staff for his/her team. The Director provides clinical oversight and operational oversight, working closely with other leaders across the organization.
Areas of Responsibility:
Clinical:
* Diagnosis of visual and ocular problems through external and internal physical examination of the eye and adnexa; detection of neuromuscular impairment or anomalies of binocular function, treatment of visual disorders through the prescription of corrective lenses and basic vision training and pharmacological means
* Treatment of unusual and/or complex visual and ocular disorders through the application of advanced optometric techniques
* Diagnose and manage optometric and ocular medical problems and advise members of the medical staff concerning ocular conditions and the interpretation of vision testing results and recommend test procedures most likely to solve diagnostic problems
* Receive referrals from other health care professionals for specialty consultation and continued management of ocular disease for coordinating medical eye care with other physicians as appropriate
* Assign 'in house' referrals to specialties within the Petaluma/Rohnert Park Health Centers to include ophthalmology, primary care, dental, mental health, etc. Refer patients appropriately for tertiary vison care to the Eye Care Institute, North Bay Eye, North Bay Vitreoretinal Consultants, or Lion's Eye Foundation
* Other duties as assigned
Leadership Responsibilities:
* Conducts provider performance reviews and competency evaluations via chart audit, direct observation, and analysis of patient and staff satisfaction surveys for Vision providers. Reviews results on a quarterly basis and collaborates with providers to set development goals and improvement plans
* Ensures all support staff have successfully completed competencies according to role and addresses any deficiencies. Supervises the dispensing/fitting of glasses/contacts
* Assists in recruitment of new providers and support staff and oversees maintenance of programs for provider retention
* Trains new providers and support staff in the organization's delivery of patient care
* Assists the CMO in strategic planning and utilization of Vision Services at the health center
* Implements policies and procedures related to provision of care by Vision providers
* Ensures organizational goals in quality health care, provider access, and provider productivity are met by evaluating and managing provider schedules and operational and clinical reports
* Collaborates with other Directors and Leaders to lead team in initiatives of clinical systems improvements, health information technology innovations, and new methods of care delivery
* Conducts regular team meetings for purposes of quality improvement in patient care, provider and staff education, and establishment of policies and procedures
* Participate in Operations Meetings, Associate Director Meetings, and other management or quality meetings as assigned by CMO
Inventory
* Monitors and maintains optometric equipment for functionality, safety and calibration
* Orders appropriate diagnostic and therapeutic pharmaceuticals and ensure compliance with expiration dates and storage
* Orders resupply of needed office material (mydriatic glasses, tissues, artificial tears) as appropriate
* Review and sign off on eye glass/contact inventory ordering and budget
Education/Experience:
* Doctor of Optometry (O.D.)
* Experienced practitioner who has supervised an optometry office and/or owned an optometry business, including optical suite
* Experience using all forms of topical ophthalmic therapeutic medicines as well as oral therapeutic medicines to manage ocular pathology and trauma that are allowed under California State law
* Experience treating unusual and/or complex visual and ocular disorders through the application of advanced optometric technique
Desired Skills:
* Ability to work fluidly with electronic medical records
* Skills in Office Suite: Excel, Word
* Understanding of budgeting and operational reports
Licenses and Certifications:
* Active State of California Optometrist license
* Active Federal DEA registration, if prescribing codeine with compounds or hydrocodone with compounds
* Active Basic Life Support (BLS) certification
* Candidate must be able to successfully meet PHC's credentialing and privileging requirements
Language Skills: Ability to communicate effectively, collaborate with co-workers and management, and deal with others effectively and professionally under pressure. Bilingual in English and Spanish, both written and verbal preferred.
$93k-122k yearly est. Auto-Apply 60d+ ago
STAFF PHYSICIAN
Santa Rosa Community Health 4.6
Santa Rosa Community Health job in Larkfield-Wikiup, CA
Staff Physician REPORTS TO (TITLE): Medical Director SALARY RANGE: $211,660 - $255,709 Job Summary: Under the direction of the Medical Director, provides professional medical services in the community health center as a member of the Patient Centered Medical Home Team.
Specific Tasks/Duties Include:
* Creates an ongoing relationship with each patient by providing access, continuity, education and comprehensive care via diagnosis and treatment of SRCH patients within the scope of his/her license to practice medicine.
* Actively supports organization priorities of patient care, quality, education and sustainability.
* Provides patient centered service and supports a positive work environment.
* Provides for the patient's health care needs and when needed arranges care with other qualified professionals.
* Assures quality and safety by adhering to Patient-Centered Medical Home principles (PCMH), including teamwork, evidence-based medicine, Continuous Quality Improvement (CQI), and active participation of patients in decision-making.
* Provides timely follow-up on patients seen including chart notations, lab review, and referrals to specialists including providing after hours coverage as required by site.
* Participates in Provider meetings, QA meetings, and other professional activities as requested by the Medical Director.
* Meets regularly with the Medical Director to review patient care issues and provides input into the development of treatment guidelines and protocols.
* Provide on-site day to day clinical supervision and back up of Family Nurse Practitioners and Physician Assistants.
* Participate in ongoing training.
The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.
$211.7k-255.7k yearly 26d ago
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