Enterprise IT RCSA Testing LeadCountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Head of Enterprise RCSA Testing Lead is a critical leadership role within the First Line of Defense, responsible for building and overseeing a comprehensive, risk-based control testing program across Santander US. This role provides strategic direction and operational oversight for RCSA control testing across both US Technology organization and Non-Technology business lines, ensuring alignment with Santander's Enterprise Risk Management Framework, internal standards, and regulatory expectations.
The successful candidate will bring deep expertise in control testing, strong partnership skills, and the ability to drive high-quality, consistent execution across a complex organization.
Lead the design, development, and execution of the enterprise-wide RCSA control testing program, including testing methodology, sampling approaches, test scripts, documentation standards, and quality assurance.
Oversee execution of control design assessments, operating effectiveness testing, and remediation validation across Technology, Operations, Corporate Functions, and Line of Business activities.
Identify control deficiencies, assess risk impacts, and present clear, evidence-based findings to business and technology leaders.
Produce high-quality reporting and insights for senior management, governance committees, and risk partners, highlighting emerging themes and control environment trends.
Partner closely with Second Line of Defense teams and Internal Audit to ensure alignment on testing expectations, issue identification, and remediation standards.
Ensure testing practices meet or exceed regulatory requirements and internal policy standards.
Build, lead, and develop a high-performing testing organization, fostering a culture of accountability, technical excellence, and continuous improvement.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Accounting, Business, Statistics, Risk Management, Information Systems, Finance, Economics or equivalent field. - Required.
12+ Years Risk Management. - Required.
12+ Years Previous management experience. - Required.
Extensive experience in control testing, Internal Audit, RCSA, SOX, operational risk, or technology risk within a regulated financial institution.
Strong understanding of control design, evidence evaluation, sampling, and testing documentation standards.
Demonstrated expertise in both Technology and Non-Technology control environments.
Proven ability to communicate effectively with senior leaders and influence across all levels of the organization.
Experience managing teams and driving execution in a fast-paced, highly regulated environment.
Strong analytical and critical thinking skills.
Excellent written and verbal communication.
Ability to lead through influence and build strong partnerships.
High attention to detail and commitment to quality.
Strong planning, prioritization, and execution skills.
Ability to manage complexity and navigate competing priorities.
Deep understanding of modern technology environments.
Cloud technologies (AWS, Azure, GCP) and shared responsibility models
AI/ML risk management, including model governance, data lineage, bias detection, and monitoring.
Cybersecurity principles: access controls, vulnerability management, secure SDLC, threat monitoring.
Infrastructure and network controls: segmentation, disaster recovery, change management.
Data governance and data quality controls, including privacy, retention, and classification.
Third-party and SaaS technology risk, including SOC report evaluation and control testing.
Use of automation, GRC platforms, and analytics tools to enhance testing quality and efficiency.
Familiarity with major control and technology frameworks, including: NIST Cybersecurity Framework (CSF), NIST 800-53 and 800-17, ISO 27001/27002, CIS Critical Security Controls, SOC 1/SOC 2 Trust Services Criteria, COBIT Framework, FFIEC IT Handbook and guidance.
Certifications:
Other: Risk Certification - Preferred.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$120,000.00 USD
Maximum:
$215,000.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$120k-215k yearly Auto-Apply 4d ago
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Loan Operations - Agency & Non-Agency Servicing Team Lead, Vice President - Dallas
Santander 4.8
Santander job in Dallas, TX
Loan Operations - Agency & Non-Agency Servicing Team Lead, Vice President - DallasCountry: United States of America
Your Journey Starts Here:
Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success.
An exciting journey awaits, if you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
This role is part of the Commercial and Wholesale Operations team and is responsible for supporting all Back Office related activities covering all aspects of their aligned product/business area to ensure the efficient delivery of all products and services to the Bank's clients while developing and maintaining direct contact and good working relationships with existing clients and internal stakeholders.
• Team Leadership & Oversight:
• Supervise a team of loan servicing analysts responsible for agency and non-agency loan servicing activities.
• Allocate daily tasks, monitor workloads, and ensure adherence to internal controls and deadlines.
• Conduct regular team meetings to review performance, share updates, and address challenges.
• Loan Servicing Execution:
•Manage the full lifecycle of syndicated and non-agency loans, including loan and letter of credit setup, documentation review, funding, and reconciliation.
• Ensure accurate and timely servicing of loans and letters of credit in accordance with industry standards and client requirements.
• Coordinate with counterparties, agents, and custodians to resolve discrepancies and ensure smooth servicing.
• Stakeholder Communication:
• Serve as the primary point of contact for internal stakeholders including front office, credit risk, legal, compliance, and technology teams.
• Escalate and resolve servicing issues, delays, and operational risks in a timely manner.
• Provide regular updates and reporting to senior management on loan volumes, exceptions, and KPIs.
• Process Improvement & Risk Management:
• Identify inefficiencies and implement process enhancements to reduce servicing times and operational risk.
• Collaborate with technology teams to automate manual processes and improve system functionality.
• Maintain and update standard operating procedures (SOPs) and ensure team adherence to best practices.
• Regulatory & Compliance Oversight:
• Ensure execution with compliance with internal policies, regulatory requirements (e.g., SOX, FDPA, Regulation H), and industry standards.
• Support internal and external audits by providing documentation, responding to inquiries, and implementing corrective actions.
• Provide and report on key risk indicators (KRIs) and support the development of control frameworks.
• Training & Development:
• Mentor and train junior staff on loan servicing processes, systems, and industry practices.
• Foster a culture of accountability, continuous learning, and operational excellence.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's degree in Finance, Business, or related field; MBA or professional certification (e.g., CFA, PMP) is a plus.
5+ years of experience in loan operations, with at least 2 years in a leadership or supervisory role.
• Familiarity with regulatory frameworks such as FDPA, Regulation H and SOX.
• Experience working in a global banking environment.
• Proficiency in Excel, SQL, and workflow tools.
• Strong knowledge of syndicated and non-agency loan products, servicing processes, and industry platforms (e.g., Syndtrak, Debtdomain, Trade Innovation).
• Excellent analytical, organizational, and communication skills.
• Proven ability to manage multiple priorities and meet tight deadlines.
• Knowledge of Loan IQ and ClearPar
Certifications:
No Certifications listed for this job.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
This is a hybrid position (3x/week in office) in Dallas, TX
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range
Minimum:
$84,375.00 USD
Maximum:
$135,000.00 USD
Link to Santander Benefits:
Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$84.4k-135k yearly Auto-Apply 52d ago
Associate Customer Service Representative Spanish Bilingual Everyday Banking
Wells Fargo Bank 4.6
Irving, TX job
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual reading, speaking, and listening proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training Schedule:
You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 2/9 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
Posting Location:
401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039
@RWF22
Posting End Date:
10 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$31k-38k yearly est. 27d ago
Executive Director, Project Manager - Business Transformation Services
Morgan Stanley 4.6
Dallas, TX job
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
Primary Responsibilities
As a member of Business Transformation Services (BTS), this individual will provide program management support for select strategic initiatives, regulatory change, or integration efforts. This role will coordinate across a multi-disciplinary team with a key focus on program delivery, risk monitoring, scope management, budgetary tracking and management reporting.
Key responsibilities will include but will not be limited to the following:
Working with all functional disciplines impacted by the project to ensure ‘end to end' planning is comprehensive and results in a project plan that will achieve stated goals of project
Create a governance structure for managing complex programs that involve multiple business, technology and control partners
Working with key business partners, build and maintain a program roadmap that can be used to drive delivery priorities
Manage dependencies with legal, risk and compliance partners
Provide transparency to stakeholders into progress towards project goals
Ensure comprehensive documentation of requirements, assumptions, changes in scope etc. associated with project and establish an audit trail to demonstrate these activities have been addressed
Provide mechanisms to capture & monitor remediation of any potential risks. In addition, enable appropriate escalation of any item that may impact timely delivery or cause a change to the agreed scope of project
Monitor project costs and resource allocations to ensure investment is used in the best interests of Firm
Ensure accurate and consistent reporting of activity, across all governance forums outside of direct control
Ensure comprehensive documentation of requirements, assumptions, changes in scope etc. associated with project and establish an audit trail to demonstrate these activities have been addressed
Manage project managers and consultants to deliver against firm priorities
Qualifications
BS/BA degree required. Advanced degrees a plus.
A minimum of 10 years of professional experience in project management, product management or technology
Professional experience in the financial services industry, Wealth Management, FinTech, or management consulting
Occasional travel may be required
Proven ability to manage delivery/execution of a wide range of tasks and initiatives
Proven experience developing partnerships with and successfully coordinating across various Business, Technology, Operations and Control partners and stakeholders
Ability to lead and influence cross-functional teams where there is no direct reporting chain
Strong written and verbal communications skills, ability to interact at all levels of the organization and tailor messages appropriately
Strong presentation skills, including ability to create polished PowerPoint presentations for various levels of management
Independent self-starter who can manage multiple activities to aggressive deadlines
Eagerness to learn the business and understand detailed technical requirements
Experience managing major organizational change programs, such as merger integrations or corporate restructure
Experience working with cross functional teams, including product management, UX, technology, analytics, marketing, risk and compliance.
Highly skilled in Microsoft Excel, PowerPoint, Word and SharePoint
What you can expect from Morgan Stanley:
We have a track record of innovation and passion for unlocking new opportunities, we help our clients raise, manage and allocate capital. We do this by offering a wide range of investment banking, securities, wealth management and asset management services. All that we do at Morgan Stanley is driven by our five core values: do the right thing, put clients first, lead with exceptional ideas, commit to diversity and inclusion, and give back. These aren't just beliefs, they guide the decisions we make every day, ensuring we do what's best for our clients, communities and more than 80,000 employees around the world. And at the core of our success are the people who drive it - relentless collaborators and creative thinkers who are fueled by diverse thinking and experiences. Wherever you are in our 1,200 global offices, you'll have the opportunity to work alongside the best and the brightest in an environment where you are empowered to achieve your full potential. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Expected base pay rates for the role will be between $165,000 and $225,000 per year at the
commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
$165k-225k yearly Auto-Apply 24d ago
Credit Officer II - Asset Based Finance
Bank of America 4.7
Dallas, TX job
Dallas, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (**********************************************************************************************************
**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
This job is responsible for managing, monitoring, and documenting credit risk for a portfolio of clients. Key responsibilities include monitoring changes in credit profiles, compliance with credit agreements as well as structuring and underwriting new financing solutions across the Global Banking and Markets product spectrum. Job expectations may include assessing risk solutions which adhere to the bank's risk appetite and risk strategies and coaching and leading team members.
**Responsibilities:**
+ Oversees and assesses the credit worthiness of borrowers based on due diligence findings, financial statement analysis, forecasting, analysis of company and industry risks, terms and conditions, and relationship profitability to provide high quality credit approval to Corporate Banking, Investment Banking, Global Markets, and Treasury
+ Exercises Delegated Approval Authority using sound judgment and expertise to make approval decisions for the business including new lending limits, structuring and negotiating deal terms, credit worthiness, annual reviews and renewals, risk ratings, and breach actions
+ Acts as a senior coverage team resource supporting ongoing credit matters and asset quality, maintaining adherence to the bank's risk appetite and risk strategies to mitigate losses while identifying opportunities to responsibly growing the loan portfolio
+ Leads new credit originations in coordination and collaboration with the coverage teams including Relationship Managers, Risk, Syndications, Treasury, and all other product partners
+ Negotiates and structures legal documentation related to loans and derivatives
+ Establishes appropriate internal risk ratings for clients and implements accurate adjustments throughout the client's credit life cycle
+ Trains, coaches, and mentors Credit Analysts and Associates
**Required Qualifications:**
+ 7+ years' of experience in asset based and/or commercial lending
+ Experience in monitoring the credit health of asset based or commercial lending clients.
+ Strong knowledge and comprehension of loan and collateral documentation
+ Ability to accurately analyze borrower's financial picture and deliver a comprehensive risk analysis to manager and risk officers
+ Confidence and ability to develop an independent viewpoint and present a business case to support conclusions
+ Excellent relationship management skills, experience working in a team environment, ability to help influence constituencies with diverse views towards consensus
+ Coaching and mentoring skills
+ Strong Microsoft Office Skills
**Desired Qualifications:**
+ Bachelor's Degree in Accounting and/or Finance
+ 10+ years' of experience in asset based and/or commercial lending
**Skills:**
+ Analytical Thinking
+ Credit and Risk Assessment
+ Financial Analysis
+ Loan Structuring
+ Underwriting
+ Attention to Detail
+ Business Acumen
+ Financial Forecasting and Modeling
+ Research Analysis
+ Written Communications
+ Collaboration
+ Critical Thinking
+ Portfolio Analysis
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$97k-130k yearly est. 60d+ ago
Syndicated Fulfillment Manager
Bank of America 4.7
Plano, TX job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
Global Credit Operations: Responsible for the fulfillment, servicing and protection of credit offerings for Business Banking, Global Wealth & Investment Management (GWIM), Commercial and Corporate clients as well as Leasing and Trade products.
This job is responsible for managing a unit for a site, region, or product line within the bank's internal operations. Key responsibilities include identifying, analyzing, and resolving highly complex problems, ensuring compliance with policies, and developing and implementing new processes to improve operating efficiency and ensure accuracy of workflow. Job expectations include managing employee performance, development, talent planning, and overseeing the budget, expenses, reporting, and forecasting.
Responsibilities:
Manages staffing levels and capacities, prioritizes employee development by providing effective coaching and training, and shares constructive feedback to drive Operational Excellence
Oversees end-to-end processes and ensures adherence to bank and regulatory policy and procedures when making decisions that impact various operations and product lines
Develops and analyzes procedures to enhance unit and/or product-related activities and oversees budget and expense management, reporting, and forecasting for designated areas
Implements improvements to drive the growth to the overall processes and identifies data, metrics, and key performance indicators to measure process effectiveness
Aligns bank priorities and strategies to employee metrics and goals, evaluates employee progress, and strives to recognize, encourage, and improve team performance to support an inclusive work environment
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Diversity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully.
Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement.
Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results.
Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.
People Manager & Coach: Knows and develops team members through coaching and feedback.
Financial Steward: Manages expenses and demonstrates an owner's mindset.
Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.
Driver of Business Outcomes: Delivers results through effective team management, structure, and routines.
Required Skills:
2 years + Syndicated/Commercial loan experience
Experience with Loan IQ
Experience with managing people or a process in a fast pace environment
Experience reading, interpreting, and analyzing complex legal documentation such as credit agreements, and amendments
Highly organized, proactive, and able to plan, prioritize and manage deliverables
Strong written and verbal communication skills; able to target messaging to different audiences
Desired Skills:
Experience with GFS
Adapts well to a quickly evolving environment
Proficient computer skills, including Windows, Excel, Word, and Outlook
Effective problem-solving skills
Shift:
1st shift (United States of America)
Hours Per Week:
40
PAM (Privileged Access Management) Senior CyberArk EngineerCountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Senior CyberArk Engineer is responsible for architecting, deploying, and maintaining privileged access security solutions using the CyberArk suite. This role ensures the protection of critical systems, credentials, and privileged accounts while aligning with security best practices and regulatory requirements. The ideal candidate possesses deep hands-on expertise with CyberArk Privileged Access Security (PAS), strong security engineering skills, and experience operating in large, complex environments.
CyberArk Engineering & Administration:
Design, deploy, configure, and maintain the full on-premises CyberArk Privileged Access Security (PAS) suite, including:
Enterprise Password Vault (EPV)
Privileged Session Manager (PSM)
Privileged Session Manager for SSH (PSM-SSH)
Central Policy Manager (CPM)
Privileged Threat Analytics (PTA)
Implement and maintain CyberArk safes, platforms, policies, and connectors.
Integrate CyberArk with enterprise systems, including LDAP/AD, and SIEM ticketing systems, and cloud platforms (AWS, Azure, GCP).
Build and maintain custom connectors and plugins for applications and infrastructure.
Security Architecture & Governance:
Develop and enforce privileged access policies and best practices.
Conduct threat modeling and ensure PAM alignment with regulatory frameworks (SOX, GLBA, NYDFS , etc.).
Review privileged access workflows and recommend improvements to strengthen security posture.
Automation & Continuous Improvement:
Automate onboarding of privileged accounts, systems, and applications using REST APIs, PowerShell, Python, or similar tools.
Tune CPM/PSM performance, optimize vault operations, and improve automated credential rotation processes.
Implement continuous monitoring, alerting, and reporting mechanisms.
Operations & Support:
Serve as a subject matter expert (SME) for CyberArk-related issues across infrastructure, development, and security teams.
Troubleshoot complex vaulting, credential, and session management issues.
Perform CyberArk upgrades, patching, health checks, and system hardening.
Participate in on-call rotations and provide escalation-level support.
Collaboration & Training:
Work closely with IAM, security operations, risk, and compliance stakeholders.
Provide guidance and mentorship to junior engineers.
Develop documentation, runbooks, and best practice guides.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Computer Science/Software Engineering or equivalent field. - Required.
5+ years of experience in Information Security or Identity and Access Management.- Required
5+ years of hands-on on-premises CyberArk engineering experience.-Required
Strong understanding of privileged access management principles.-Required
Proficiency with:
PowerShell, Python, or equivalent scripting languages.
Windows and Linux administration.
Active Directory, LDAP, MFA integrations.
Networking basics (firewalls, proxies, DNS).
Experience supporting large-scale, high-availability PAM environments.
Threat and vulnerability management related to privileged access
Background in regulated industries (finance, healthcare, government).
Strong analytical, problem-solving, and debugging skills.
Excellent communication and documentation abilities.
Ability to lead complex projects with minimal supervision.
High attention to detail and commitment to security best practices.
Certifications:
CyberArk Defender, Sentry, or Guardian certifications.-Preferred
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$101,250.00 USD
Maximum:
$180,000.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$101.3k-180k yearly Auto-Apply 18d ago
Senior Manual Ethical Hacker
Bank of America 4.7
Addison, TX job
Denver, Colorado;Seattle, Washington; Jacksonville, Florida; Addison, Texas; Jersey City, New Jersey; Boston, Massachusetts; Charlotte, North Carolina; Chicago, Illinois **To proceed with your application, you must be at least 18 years of age.** Acknowledge
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**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
**Job Description:**
Manual Ethical Hacking is part of the Application Development Security Framework Program within Bank of America's Cyber Security Assurance Offensive Security group. The program provides services to assess the security resilience of the bank's applications to malicious hacking activity.
This senior technical role is responsible performing and leading ethical hacking assessments of the bank's technologies, applications, and cyber security controls while adapting testing methods to evolving and emerging threats. Key responsibilities include leading and performing research, understanding the bank's security policies, working with appropriate partners to complete assessments and simulations, identifying misconfigurations and vulnerabilities, and reporting on associated risk. These individuals partner closely with security partners, CIO clients and multiples lines of business. These individuals are expected to perform application security-oriented dynamic and static assessments across a multitude of technologies including web UI, web APIs, mobile and cloud, including associated source code.
Key Responsibilities in order of importance:
+ Perform assigned analysis of internal and external threats on information systems and predict future threat behavior.
+ Incorporate threat actors' tactics, techniques, and procedures into offensive security testing to identify high-value vulnerabilities/chained attacks.
+ Developing Proof-of-concepts for exploitation.
+ Perform assessments of the security, effectiveness, and practicality of multiple technology systems.
+ Leverage innovative thinking to help solve problems or introduce new ideas to processes or products applicable to offensive security.
+ Prepare and present detailed technical information for various media including documents, reports, and notifications.
+ Provide clear and practical advice regarding managing risks.
+ Learn and develop advanced technical and leadership skills, mentor Junior and Intermediate assessors in technical tradecraft and soft skills.
+ Respond to security incidents and provide technical assistance to leadership across the Information Security organization.
Required Skills:
+ Minimum of 5+ years of professional pentesting, application security or ethical hacking experience, preferably in a large, complex, enterprise environment
+ Detailed technical knowledge in at least 5 of the following areas:
+ security engineering
+ application architecture
+ authentication and security protocols
+ application session management
+ applied cryptography
+ common communication protocols
+ mobile frameworks
+ single sign-on technologies
+ exploit automation platforms
+ Web APIs
+ Cloud environments
+ LLM security
+ Able to manually identify and reproduce findings, discuss remediation concepts, develop PoCs for vulnerabilities, use scripting/coding techniques, proficiently execute common penetration testing tools, triage, and support incidents, and produce high value findings
+ Experience performing manual web application assessments i.e., must be able to simulate a OWASP Top 10 vulnerabilities without the use of tools
+ Experience performing manual code reviews for security relevant issues
+ Experience working with DAST and SAST tools to identify vulnerabilities
+ Knowledge of network and Web related protocols/technologies (e.g., UNIX/LINUX, TCP/IP, Cookies)
+ Experience with vulnerability assessment tools and penetration testing techniques.
+ Solid programming/debugging skills, development frameworks, CVE and CWE research/reproduction
+ Threat Analysis, threat modelling and SBOM analysis
+ Innovative thinking, threat actor simulation
+ Technology Systems Assessment
+ Technical Documentation
+ Advisory
Desired:
+ CEH, OSCP/OSCE/OSWE/GXPN/GPEN/GWAPT/GMOB/All Practitioner Certs [Port Swigger BSP Academy]/Cloud Cert(s)/ eWPT; eWPTX; eMAPT [INE Pentester Academy]
+ Strong programming/scripting skills
This job will be open and accepting applications for a minimum of seven days from the date it was posted.
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$85k-117k yearly est. 60d+ ago
Teller 40 Hour Bilingual (Spanish)- Duncanville
Wells Fargo 4.6
Duncanville, TX job
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
About this role:
Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role you will:
* Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
* Complete operational activities while minimizing risks under established policies
* Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
* Receive direction from managers and exercises judgment within defined policies and procedures
* Escalate questions and issues to more experienced roles
* Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
* Identify information and services to meet customers financial needs
Required Qualifications:
* 6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
* Bilingual speaking and listening proficiency in Spanish/English
Desired Qualifications:
* 6+ months of experience interacting with people, demonstrated through work, military, or education
* Customer service focus with experience handling complex transactions across multiple systems
* Ability to educate and connect customers to technology and share the value of mobile banking options
* Ability to interact with integrity and professionalism with customers and team members
* Experience working with others on a team to meet customer needs
* Cash handling experience
* Ability to follow policies, procedures, and regulations
* Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
* Well-organized, independent and able to prioritize in a fast-paced environment
* Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
* Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues
Job Expectations:
* Ability to work a schedule that may include most Saturdays
* This position is not eligible for Visa sponsorship
* Must take and pass required language assessment
Location Posting:
443 E HWY 67
Posting End Date:
7 Jan 2026
* Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$29k-33k yearly est. 6d ago
Senior Business Growth Sales Consultant
Wells Fargo 4.6
Irving, TX job
**About this role:** Wells Fargo is seeking a Senior Business Growth Strategy Consultant within Home Lending's Customer Growth Segments Group. Learn more about the career areas and business divisions at wellsfargojobs.com (**********************************
**In this role, you will:**
+ Lead or participate in planning and execution of Home Lending's Business Growth Strategy activities and projects that directly support or assist in implementation and optimization of efforts for growth opportunities in an assigned market
+ Ensure adherence to compliance regulations and policies within Business Growth Strategy functional area
+ Perform mortgage lending & housing research within assigned territory, identifying and selecting best channels and product combinations to improve effectiveness and efficiency of coverage in marketplace and to meet the unique needs of customers
+ Develop strategies to enhance sales opportunities in a designated market and exercise sound decision making while developing expertise in Business Growth Strategy operations, policies, procedures and compliance requirements
+ Collaborate and consult with Business Growth Strategy managers, colleagues, industry stakeholders, bankers, realtors, nonprofits, trade organizations, and both business and community leaders, including internal or external customers to grow market share and meet customer needs
+ Collaborate with sales team in assigned region to develop & execute Business Growth Strategy activities/events to grow mortgage sales relationships.
+ Act as Customer Growth Segments spokesperson within assigned market
**Required Qualifications:**
+ 4+ years of Relationship Management or Business Development experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
**Desired Qualifications:**
+ Mortgage or Housing Industry experience
+ Understanding of CRA & Fair Lending requirements
+ Strong collaboration and relationship building skills
+ Experience in presenting to senior leaders across multiple lines of business and ability to articulate key messages
+ Experience working in a matrix environment, leading by influence
+ Bilingual speaking, reading, and writing proficiency in English & Spanish
+ Results oriented and ability to motivate sales teams
+ Leadership and community outreach skills
**Job Expectations:**
+ This position is not eligible for Visa sponsorship.
+ Travel up to 50% of the time is required
+ This position requires compliance with all mortgage regulatory requirements and Wells Fargo's compliance policies related to these requirements including acceptable background check investigation results. Successful candidates must also meet ongoing regulatory requirements including additional screening and required reporting of certain incidents.
+ Preferred location(s) listed below. Other locations within the Wells Fargo footprint may be considered. Relocation assistance is not available for this position.
**Posting Locations**
+ Houston, TX
+ Austin, TX
+ Irving, TX
+ San Antonio, TX
**Posting End Date:**
8 Jan 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-511136
$93k-117k yearly est. 4d ago
Operations Engineering Support Specialist
Bank of America 4.7
Plano, TX job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for being the first point of contact for requests or service failure incidents and maintaining stability for a portfolio of applications. Key responsibilities include performing initial investigations, mitigating impacts through routines and engaging in triages, responding to user requests, and working with technology teams to identify, troubleshoot, and resolve issues. Job expectations include following well defined Standard Operating Procedures (SOPs) and partnering with experts to improve service levels by proposing changes to monitoring, alerting, and configuration.
Overview:
Engineering Ops L1 Support Specialist provides first-level support for test environments used in integrated testing of applications. This role ensures smooth operation of test environments, monitors stability and escalates issues to higher-level support when necessary.
Responsibilities:
Monitors and supports application components and related infrastructure, acts as the first point of contact for users, and responds to alerts regarding potential production incidents
Interprets and monitors dashboards, tools, and reports in order to proactively identify and address potential issues prior to production impact, escalating issues to senior team members or subject matter experts as needed
Performs environment routing and cycling, implements splash pages, and conducts user ID administration access provisioning/deprovisioning (additions, modifications, deletions) for applications
Works with technical partners to generate status updates, create technical detail for awareness communications, such as infrastructure, application and client impact, and component points of failure, and schedules follow up meetings
Partners with change and release teams to support implementations and proactively identify potential issues resulting from changes
Tracks incidents and requests in a defined system, executes procedures reliably, fulfills requests from business users and operations, and escalates issues as needed to solve incidents quickly
Keeps operational procedures updated and provides data that adheres to documentation requirements and audits
Environment Monitoring & Maintenance
Perform routine health checks and basic troubleshooting
Critical/High priority defect handling
Act as the first point of contact for environment-related issues
Log, categorize, and resolve critical/High-priority defects
Escalate complex issues to next level of supports and SMEs
Document and Reporting
Maintain accurate records of defects, resolutions and possible postmortem
Provide daily/weekly status updates on environment health
Define and stand-up new service capability
Define the services and capabilities
Document marketing points for the services with values
Collaboration
Collaborate with cross-functional and multi-location teams to resolve complex issues.
Required Skills:
2-5+ years of relevant work experience in IT support, QA support or environment management
Application Development or Support Experience
Strong analytical, triage and issue resolution skills
Excellent communication and teamwork abilities.
Customer-service mindset
Ability to work in cross functional and multi-location teams.
Experience/Ability with working in complex, highly integrated, fast paced and high-volume environment
Ability coordinates multiple troubleshooting calls
Ability to generate daily useful Metrics and email reporting
Ability to learn and adapt quickly with application and technology changes
May be required to work in shifts
Experience with the following technical skills:
Excel, Jira, PowerPoint, Kanban
SDLC methodologies
Linux/Unix Commands and Shell Scripting
RDBMS and SQL experience in MS SQL Server
Desired Skills:
Financial Industry Experience
Strong understanding of SDLC concepts
Familiarity with automation scripts using PowerShell
Ideal Candidate Profile:
A proactive, detail-oriented professional with strong technical acumen and the ability to work effectively in complex, high-volume environments. The candidate should demonstrate adaptability, collaboration, and a commitment to continuous learning.
Skills:
Adaptability
Analytical Thinking
Influence
Production Support
Risk Management
Automation
Collaboration
Result Orientation
Solution Delivery Process
Solution Design
Business Acumen
DevOps Practices
Innovative Thinking
Project Management
Stakeholder Management
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NJ - Pennington - 1300 American Blvd - Hopewell Bldg 3 (NJ2130) Pay and benefits information Pay range$80,700.00 - $128,300.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$80.7k-128.3k yearly Auto-Apply 30d ago
Fraud Analytics and Innovation Lead Analyst - Fraud Strategy
Bank of America 4.7
Plano, TX job
Jacksonville, Florida;Plano, Texas; Richmond, Virginia; Sun City West, Arizona; Boston, Massachusetts; Chandler, Arizona; Charlotte, North Carolina; Tampa, Florida; Chicago, Illinois; Newark, Delaware; Phoenix, Arizona; Chandler, Arizona **To proceed with your application, you must be at least 18 years of age.**
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**Job Description:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Summary:**
This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.).
Are you a strategic, analytical thinker with a passion for fighting financial crime? Ready for the chance to drive real change in an organization? We are searching for a motivated fraud strategy analyst to help drive that transformation within our deposit client identity and onboarding space. The Deposit New Account Fraud Risk Strategies team is keenly focused on supporting product innovation and responsible growth while preventing, detecting and mitigation financial threats against our checking and savings products. This is a highly visible role that will focus on identifying trends and strategy opportunities related to fraudulent applications, subsequent transactional patterns and operational treatment efficiencies.
A successful candidate will be an individual contributor on a team of other analysts responsible for performing strategic analysis to improve portfolio risk, profitability, performance forecasting and operational performance for consumer and small business deposit products. This position requires a rigorous analytical focus on monitoring for shifts in fraud activity, transactional dynamics and effectively communicating trends and opportunities for improvement. Key functions involve developing application and transaction monitoring, identifying business trends based on economic and portfolio conditions and executing/monitoring strategic enhancements.
Sound technical knowledge of SAS / SQL, financial statements, business processes, and fraud subject matter expertise in the areas of KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities are keys to excelling in this role.
**Responsibilities:**
+ Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance
+ Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics
+ Identifies business trends based on economic and portfolio conditions and communicates findings to senior management
+ Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights
+ Responsible for oversight of deposit product application fraud, trend identification and development of mitigation strategies to responsibly manage fraud risk.
+ Ensures effective governance and cadence on progress reviews, communication, stakeholder updates
+ Guarantees seamless hand off to operations team for new processes
+ Provide recommendations on mitigation efforts, ensuring monitors are in place, and will self-create initiatives as needed.
+ Collaborate with cross-functional teams to integrate fraud detection measures into existing systems and processes.
+ Stay abreast of industry trends, emerging threats, and technological advancements to continuously enhance fraud prevention methodologies.
+ Analyze data and conduct investigations to identify patterns, trends, and anomalies indicative of potential fraud.
+ Identifying new sources of data (internal or vendor-provided) that can enrich our existing detection processes, be added to our decision systems, and allow for new detection strategies to be developed. Will require close coordination with partners in Fraud Technology.
+ Ensuring proper risk controls are deployed, while adhering to best practices.
+ Provide oversight on defect reviews of 3rd party/scam loss cases to identify any gaps in Fraud strategy and/or procedural adjustments.
+ Providing fraud requirements, testing, and development of strategies for new project and endeavors
+ Design and monitor key fraud metrics and KPIs to evaluate the effectiveness of fraud prevention.
+ Monitor Strategy performance and Optimization of existing detection strategies to determine areas where rules can be adjusted to decline fewer false positives and improve the ROI and overall performance of our fraud strategies.
+ Identify process improvements and efficiencies via data analysis.
+ Partner with claims, policy, strategy, and product teams to deliver data insights and analysis that inform critical decisions and help achieve goals.
**Required Qualifications:**
+ 3+ years of experience in SQL and SAS querying /coding
+ 3+ years of experience in fraud prevention and strategic risk mitigation
+ Intermediate Excel, PowerPoint and/or Tableau experience
+ Demonstrate strong analytical skills
+ Strong organizational and written / oral communication skills
+ Self-starter capable of generating meaningful work and driving results
+ Ability to work in a fast paced, dynamic environment
+ Strong strategic thinking skills with a track record of breaking complex problems down and developing clear strategy / action plans
+ Proven track record of proactively identifying optimization opportunities for existing processes
+ Ability to develop and/or optimize mitigation strategies or manage large fraud programs/initiatives
+ Aptitude for working across functional lines and organizational levels to drive results
+ Ability to present, lead, support, and influence senior management and business stakeholders
**Desired Qualifications:**
+ BA/BS in Computer Science, Data Science, Statistics, or a related field
+ Business analysis / Consulting experience
+ Fraud subject matter expertise in these domains: KYC, KYB, Identity Theft, First Party Fraud and Synthetic Identities
+ 5+ years of SAS or SQL Coding experience
+ 5+ years of experience in fraud prevention and strategic risk mitigation
+ Background in Technology, Agile, Systems Integration Testing (SIT), or User Acceptance Testing (UAT)
+ Leadership and management skills, including development of teams and individuals
+ Experience with multiple banking products such as, Digital Money Movement (Zelle, ACH, Wires) Deposit (DDA, Checks), Cards (Credit and Debit)
**Skills:**
+ Analytical Thinking
+ Business Analytics
+ Data and Trend Analysis
+ Fraud Management
+ Problem Solving
+ Collaboration
+ Innovative Thinking
+ Monitoring, Surveillance, and Testing
+ Presentation Skills
+ Risk Management
+ Data Visualization
+ Interpret Relevant Laws, Rules, and Regulations
+ Issue Management
+ Oral Communications
+ Written Communications
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$54k-89k yearly est. 60d+ ago
Business Support Manager II - Global AML Ops Strategic Content Manager
Bank of America 4.7
Fort Worth, TX job
Charlotte, North Carolina;Chandler, Arizona; Fort Worth, Texas; Phoenix, Arizona **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.**
Acknowledge (********************************************************************************************************************************************
**:**
**About Us**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
**Job Description:**
Manages diverse administrative functions usually for a very large, complex department or for a complete line of business that may be regional or national in scope, often requiring associates in one or more location. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. Consults with senior management in evaluating current methods and developing strategies to implement changes and improvements. Requires a thorough knowledge of the department or business units functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. Generally has full management responsibility over a relatively large team and may manage one or more levels of managers.
Leads the support/administrative functions for a somewhat large department usually at a local level. Responsibilities may include budget analysis and recommendations, operations analysis, identification and resolution of work flow issues, associate training, service quality, process improvement. Resolves personnel, audit and/or budget issues by researching and analyzing unusual problems, administers bank programs and policies and provides interpretation to department. Requires an in-depth knowledge of bank policies and programs and of the departments functional operations. May direct workflow activities.
The Business Support Manager II on the AML Strategy & Enablement team will design and deliver compelling, data-driven presentation materials that articulate the strategic vision, performance, and regulatory posture of our Anti-Money Laundering (AML) program.
**Responsibilities:**
+ Transform complex data and compliance narratives into clear, persuasive stories for senior executive management and regulatory audiences
+ Act as a trusted partner for AML
+ Craft messaging frameworks for key organizational priorities, ensures consistency and professionalism in all content
+ Leads efforts to simplify complex concepts for diverse audiences
**Required Qualifications:**
+ 5+ years in financial services, compliance, or risk management with a focus on executive communications or strategic reporting
+ Proven ability to design and structure executive presentations that tell a clear, compelling story; experience building frameworks and templates for strategic decks
+ Advanced expertise in PowerPoint and visual storytelling techniques, including layout, design principles, and data visualization
+ Advanced proficiency in data visualization tools (e.g., Tableau and Power BI)
+ Strong understanding of AML concepts, regulatory frameworks, and risk management principles; ability to stay current on AML regulatory developments and industry best practices
+ Ability to translate analytics and business insights into narratives that resonate with senior leadership
+ Strong strategic thinking, problem-solving, and adaptability to shifting priorities and regulatory changes
+ Exceptional written and verbal communication skills with a focus on persuasive storytelling; ability to manage sensitive information with discretion
+ Excellent organizational and time management skills; self-starter with high energy and attention to detail, able to work with minimal supervision
**Desired Qualifications** :
+ Bachelor's degree in communications, Business, Finance, Data Analytics, or related field
+ Experience in executive communications, strategic messaging, or content development for leadership forums
+ Familiarity with visual design best practices and tools beyond PowerPoint
+ Experience with OCC, Federal Reserve, and other regulatory expectations
+ Ability to coach stakeholders on effective storytelling and presentation delivery
+ Strong partnership and relationship management skills; ability to work and effectively communicate across functions and organizational levels
+ Expertise in executive reporting or board-level communications
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
$80k-109k yearly est. 21d ago
Sr. Associate, Data Governance
Santander 4.8
Santander job in Dallas, TX
Sr. Associate, Data GovernanceCountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Sr. Associate, Data Governance for the Business/Operations domain will serve as a subject matter expert for designing end to end data governance structure for specific reporting and processes. They will liaise with business leaders and other stakeholders to ensure the delivery of quality products within the expected timeframes.
Collaborates with Operations leadership to identify and prioritize critical data elements (KDEs) impacting operational efficiency, risk mitigation, or compliance.
Serves as the primary liaison between the Operations department and the central data governance/IT teams to translate business needs into data requirements.
Completion of data management deliverables (Business Glossary, Data Dictionary, Data Lineage and Data Quality Business Rules) for priority data management initiatives.
Monthly reporting of Data Quality Business Rules results to Data Owners and assess root cause analysis for priority data quality defects.
Builds future state governance strategy and roadmaps; presents to senior leadership.
Identifies data governance gaps and assesses data governance maturity within a domain.
Facilitates resolution of data conflicts across lines of businesses.
Builds and sustains cross-functional relationships through consistent and predictable collaboration efforts.
Provides oversight through collaboration and/or development of supplemental guidance to ensure successful implementation of policy requirements.
Gathers critical information from meetings with various stakeholders to produce useful reporting working closely with department heads, technicians, and managerial staff.
Presents data, results, and/or recommendations from projects or process implementations to senior leadership as directed.
Prepares and analyzes extensive data for timely and accurate managerial reporting.
Identifies trends, advises management and recommends actions based on sound advise.
Ensures that solutions meet the business needs and adherence to company standards.
Provides guidance and direction to less experienced data analysts on data analysis and maintenance of data infrastructure.
Provides recommendations to complex business scenarios/problems.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience: Finance, Economics, Computer Science, Mathematics/Statistics, Actuarial Science, or other equivalent field. - Required.
Master's Degree: Finance, Economics, Computer Science, Mathematics/Statistics, Actuarial Science, or other equivalent field. - Preferred.
9+ Years Audit, regulatory, compliance, operational, or financial experience with Data Governance - Required.
Advanced knowledge of data governance best practices, challenges, and approaches; metadata, data quality, and data stewardship.
Knowledge of regulatory compliance requirements in financial services industry.
Ability to comprehend processes and systems associated with data management; evaluate and understand business challenges; their technical implications, and potential solutions for implementation.
Ability to profile data to understand, assess, and improve data quality by discovering structure, content, and relationships, ensuring accuracy for analytics, and enabling better decision-making. Understanding of SQL/Python programming language preferred.
Ability to define, maintain, and enforce data quality rules and business glossaries for operational data (e.g. loan origination, servicing, payment processing, claims)
Understanding of data architecture, data models, BI platforms (Power BI), and integration with analytics/AI initiatives
Ability to interact with all levels of management and negotiate project priorities and deliverables.
Ability to work across multiple lines of business and facilitate large cross-functional meetings.
Strong project management skills.
Ability to interact with senior level management; experience interfacing with multiple levels of the organizational structure.
Ability to maintain and report on confidential information in an appropriate manner.
Ability to communicate at all levels with clarity, poise, maturity and precision both written and verbal.
Ability to exercise stakeholder confidentiality and discretionary judgment.
Ability to convey a sense or urgency and drive .
Ability to adjust to new developments/changing circumstances.
Ability to make effective decision making on complex matters.
Ability to lead, influence and direct peers, subordinates and management.
Results oriented; ability to work efficiently and meet strict reporting deadlines.
Self-directed, self-motivated and demonstrated experience providing ideas and solutions to further business understanding.
Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
Experience in Microsoft Office products.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$101,250.00 USD
Maximum:
$170,000.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$101.3k-170k yearly Auto-Apply 3d ago
Cybersecurity Release Manager
Bank of America 4.7
Plano, TX job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Overview:
The Network Delivery and Execution team is seeking a Perimeter Release Manager to lead Cybersecurity Release and Deployment initiatives, including the implementation of new security systems for high-profile projects and Lifecycle Management refresh efforts to upgrade hardware and software, mitigating risks associated with end-of-life equipment and non-permitted technologies.
Job Description:
The Cybersecurity Release Manager will drive strategic project initiatives and business-as-usual (BAU) activities, ensuring all preparations and logistics are in place to meet targeted schedules and annual commitments. A key responsibility is managing change processes through the Remedy ticketing system, requiring strong familiarity with ITSM tools and a solid understanding of Change Management and Risk Management practices within a financial institution.
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client's expectations in terms of the functionality, quality, timeline, and cost.
Responsibilities:
Oversee cybersecurity release and deployment activities, including hardware/software upgrades and new security system implementations
Manage change processes using Remedy or ServiceNow, ensuring compliance with organizational standards
Maintain and administer the project book of work, ensuring timely execution and risk mitigation
Coordinate with internal teams and stakeholders to align project objectives and eliminate duplication of efforts
Provide clear and concise communication across all organizational levels, including senior management
Document processes, update records, and manage financial aspects of assigned projects
Support cross-functional initiatives and technical troubleshooting during critical triages
Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
Manages coordination of delivery and dependencies across multiple teams
Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
Supports resource planning for delivery and execution
Ensures adherence with Enterprise Change Management standards
Required Qualifications:
Ability to work nights and weekends as needed to support change activities
Exceptional oral and written communication skills; capable of engaging with senior leadership
Strong attention to detail with a commitment to process adherence and continuous improvement
Comprehensive understanding of project management principles and Change Management frameworks
Experience with ITSM tools such as Remedy or ServiceNow
Proven track record of delivering successful project outcomes across all phases
Familiarity with Jira or similar project management tools
Strong analytical, problem-solving, and organizational skills
Ability to collaborate effectively, make decisions, and adapt to changing priorities
Banking industry experience and knowledge of business unit functions highly preferred
Desired Qualifications:
Ability to accurately estimate costs and manage projects within budgetary guidelines
Experience with reporting tools such as Splunk and Tableau
7+ years of project/program management experience; PMP or ITIL certification preferred
Bachelor's degree in Business Management, Computer Science, or related field
Leadership skills in technical troubleshooting and triage situations
Skills:
Collaboration
Project Management
Result Orientation
Solution Delivery Process
Stakeholder Management
Analytical Thinking
Business Acumen
Financial Management
Data Management
Technical Strategy Development
Shift:
1st shift (United States of America)
Hours Per Week:
40
Pay Transparency details
US - NJ - Jersey City - 101 Hudson St - 101 Hudson (NJ2101) Pay and benefits information Pay range$78,200.00 - $157,800.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
$78.2k-157.8k yearly Auto-Apply 3d ago
Dealer Commercial Services Underwriter
Santander 4.8
Santander job in Dallas, TX
Dealer Commercial Services UnderwriterCountry: United States of America
It Starts Here:
Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what's possible. This is more than a strategic shift. It's a chance for driven professionals to grow, learn, and make a real difference.
If you are interested in exploring the possibilities We Want to Talk to You!
The Difference You Make:
The Associate, Underwriter (IC5) is responsible for managing credit risk by reviewing and properly weighing all aspects of more complex/large relationships. The associate is a key resource for underwriters and loan originators for the Dealer Commercial Services line of business.
Independently underwrites and prepares accurate and concise proposals or modifications for credit committee approval.
Analyzes financial statements, balance sheet, income statements, and cash flow of automotive dealerships, including business history, structure and loan collateral.
Monitors portfolio and obtains and reviews up to date financials.
Interfaces with customers and internal line of business partners to obtain data to complete analysis.
Manages each annual renewal and/or new business loan requests with the highest sense of urgency, while multi-tasking on multiple proposals.
Manages the complete end-to-end underwriting process to ensure timely and efficient processing of all annual renewals, modifications, and new business opportunities.
Reviews loan inquiries and responds to client requests.
Reviews and manages past due and coming due loan reports.
What You Bring:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Bachelor's Degree or equivalent work experience in Finance, Accounting, Management, Economics or equivalent field. - Required.
5+ Years Financial analysis, structuring, underwriting, and portfolio management. - Required.
Commitment to excellent customer service - responds promptly to customer needs, professional interacts with customer.
Extensive decision-making and analytical skills to evaluate information, determine risks, and consider the benefits.
Communication skills, responds well to questions and demonstrates comfort with group presentations.
Detail Oriented.
Categorical understanding of the lending process.
Capable of preparing findings reports.
Ability to handle multiple files simultaneously.
Ability to provide leadership in the market by being a positive contributor to the team including being a mentor to less experienced team members and embracing change.
Takes initiative on projects and assignments, seeks alternate solutions when necessary.
Self-starter with ability to work in a face paced team-oriented environment.
Certifications:
No Certifications listed for this job.
It Would Be Nice For You To Have:
Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.
What Else You Need To Know:
The base pay range for this position is posted below and represents the annualized salary range. For hourly positions (non-exempt), the annual range is based on a 40-hour work week. The exact compensation may vary based on skills, experience, training, licensure and certifications and location.
Base Pay Range:
Minimum:
$65,625.00 USD
Maximum:
$107,500.00 USD
We Value Your Impact:
Your contribution matters and it's recognized. You can expect a fair and competitive rewards package that reflects the impact you create and the value you deliver. We know rewards go beyond numbers. Offering more than just a paycheck our benefits are designed to support you, your family and your well-being, now and into the future. Santander Benefits - 2026 Santander OnGoing/NH eGuide (foleon.com)
Risk Culture:
We embrace a strong risk culture and all of our professionals at all levels are expected to take a proactive and responsible approach toward risk management.
EEO Statement:
At Santander, we value and respect differences in our workforce. We actively encourage everyone to apply. Santander is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, genetics, disability, age, veteran status or any other characteristic protected by law.
Working Conditions:
Frequent minimal physical effort such as sitting, standing and walking is required for this role. Depending on location, occasional moving and lifting light equipment and/or furniture may be required.
Employer Rights:
This does not list all of the job duties of the job. You may be asked by your supervisors or managers to perform other duties. You may be evaluated in part based upon your performance of the tasks listed in this . The employer has the right to revise this at any time. This job description is not a contract for employment and either you or the employer may terminate your employment at any time for any reason.
What To Do Next:
If this sounds like a role you are interested in, then please apply.
We are committed to providing an inclusive and accessible application process for all candidates. If you require any assistance or accommodation due to a disability or any other reason, please contact us at ****************** to discuss your needs.
$65.6k-107.5k yearly Auto-Apply 7d ago
Lead Network Engineer - Ribbon
Wells Fargo 4.6
Irving, TX job
**About this role:** Wells Fargo is seeking a Lead Network Engineer. **In this role, you will:** + Lead the review, resolution and implementation for the most complex technical issues and initiatives related to large scale network applications, data systems, voice and other technical products and services
+ Use and create diagnostic, simulation and other tools to maintain, troubleshoot and restore service or data to systems
+ Evaluate or review queries to extract data, create standard procedures, or perform limited programming to fine tune systems supported
+ Research performance trends and recommend process improvements
+ Perform complex migrations from development to production, upgrades, installations and configurations
+ Make decisions in security and regulatory policies to design and implement foolproof secured network solutions
+ Assess changes for risk to production systems and assure quality, security and compliance requirements are met for supported areas
+ Identify gaps in current technology processes and recommend changes to assure Service Level Agreements can be supported
+ Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals
**Required Qualifications:**
+ 5+ years of Voice Network Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 5+ years of experience in enterprise call routing, class of restriction (COR) design, and integration of IP PBX dial plans with CTI gateways and call center platforms.
+ 5+ years of Extensive experience in UC design, enterprise dial plan development, IP telephony architecture, QoS sizing, IP PBX trunk sizing, and SIP integration with PSTN/carrier platforms.
+ 5+ years of experience with large scale enterprise dial plan development. Includes CLEC experience, dial plan integrations for TDM and IP (SIP) based trunk solutions, and CTI dial plan design for call center solutions.
+ Strong background in MPLS VPN designs with UC/IPT overlays, RSVP-TE/MPLS LSP for bandwidth reservation in large enterprise networks.
+ Extensive knowledge and experience in IP routing, Ethernet standards (802.1q, 802.3ad), routing protocols (RIP, BGP, OSPF, ISIS), and firewall/ACL administration.
+ Expertise in MGCP, RTP, SIP, SCCP, H.323/H.235, secure RTP (sRTP), compressed RTP (cRTP), and telecom transmission standards (T1/E1, T3/E3, SONET/SDH).
+ Strong understanding of IP PBX interoperability, SIP trunk sizing, failover, CLEC reroute, CAC principles, and optimized call routing across enterprise networks.
+ Ability to design networks for high availability, low latency, priority queuing, scalability, security, and fault tolerance for real-time voice applications. UC dial plan integrations, design, and solutions development.
+ Capability to develop detailed test plans, analyze lab results, and translate findings into deployment procedures and solution guidelines.
+ Extensive applied knowledge of Ribbon products (RAMP, PSX, SBC), strong analytical and communication skills, and experience delivering high-quality solutions on complex projects.
**Desired Qualifications:**
+ Strong background in large-scale telephony architecture and call admission control (CAC) design for enterprise UC environments, including regional and location-based CAC for trunk and station sides.
+ Deep understanding of voice codecs such as G.729, G.711, iLBC, and Wideband codecs and their application in UC environments.
+ Experience with Customer Response Applications (CRA) and CTI integrations with Cisco CUCM, Ribbon RAMP, PSX, SBC, and Soft Switch platforms.
+ Familiarity with high-speed optical transport technologies (OC3, OC12, OC48) and Metro Ethernet services such as DWDM, GigE over SONET, and 10Gig metro services.
+ Strong technical knowledge of Cisco Catalyst chassis, UC/IPT overlay designs, Class of Service (CoS), DSCP-QoS configurations, and Cisco ISR router UC configurations.
+ Advanced problem resolution skills including SDL trace analysis, CUCM trace analysis, SIP/SCCP/H.323/MGCP troubleshooting, and Q.921/Q.931 call routing trace analysis.
+ Experience with databases (Oracle, Informix, MySQL, Postgres), Linux/Unix systems, and scripting (Python) for process automation.
+ Ribbon Platform Expertise: Strong applied knowledge of Ribbon products, specifically RAMP, PSX, and SBC.
**Job Expectations:**
+ This position is not eligible for Visa sponsorship
**Posting End Date:**
15 Jan 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-509583
$91k-109k yearly est. 2d ago
Associate, Project Manager - Business Transformation Services
Morgan Stanley 4.6
Dallas, TX job
Morgan Stanley is a leading global financial services firm providing a wide range of investment banking, securities, investment management and wealth management services. The Firm's employees serve clients worldwide including corporations, governments, and individuals from more than 1,200 offices in 43 countries.
As a market leader, the talent and passion of our people is critical to our success. Together, we share a common set of values rooted in integrity, excellence, and strong team ethic. Morgan Stanley can provide a superior foundation for building a professional career - a place for people to learn, to achieve and grow. A philosophy that balances personal lifestyles, perspectives and needs is an important part of our culture.
The Business Transformation Services (BTS) team sits within Morgan Stanley Wealth Management and aims to establish a consistent, scalable, and repeatable model to provide advisory and delivery support for programs within the Division as well as across the Firm. BTS supports initiatives with a focus on Strategic Program Delivery, Mergers/Divestitures/Integration, Organizational Change and Readiness, and Regulatory Compliance. The team partners with individual Wealth Management business lines, Legal/Risk/Compliance, and senior Firm leadership to drive initiatives to completion.
Primary Responsibilities
As a member of the Business Transformation Services (BTS) team, this individual will provide project management support for initiatives aligned to Merger and Integrations, Strategic Initiatives Delivery and/or Organizational Change & Readiness. The individual will collaborate with partners in the business, technology, and risk and control functions. This independent contributor will provide support, and work with project teams, to build out a project's governance, reporting and tracking, from initiation, to execution, and to scale. The candidate will be expected to think analytically, be detail oriented and client centric.
Key responsibilities include:
Working with all functional disciplines impacted by the project to ensure ‘end to end' planning is comprehensive and results in a project plan that will achieve stated goals of project
Conduct analysis on program dependencies, progress through the various phases to inform timelines, execution, and business strategy.
Ensure comprehensive documentation of requirements, assumptions, changes in scope etc. associated with project and establish an audit trail to demonstrate these activities have been addressed
Provide mechanisms to capture & monitor remediation of any potential risks. In addition, enable appropriate escalation of any item that may impact timely delivery or cause a change to the agreed scope of project
Ensure effective communication and reporting to functional teams, manager, and stakeholders
Support key program leads and resources in executing key deliverables
Independently identify opportunities to drive project/ programs forward
Qualifications:
BS/BA degree required
A minimum of 2-4 years of professional experience in project management, product development, business management, or management consulting in the financial services industry, ideally Wealth Management
Ability to quickly turn around high-quality work in a fast-paced environment
Ability to drive delivery/execution of a wide range of tasks and initiatives independently
Ability to lead and influence cross-functional teams to meet delivery timelines
Ability to highlight key risks and issues that may impact the project/ program health, and manage the risk to closure
Strong written and verbal communications skills, ability to interact at all levels of the organization and tailor messages appropriately
Strong presentation skills, including ability to synthesize large amounts of data and information to create polished PowerPoint presentations for various levels of management
Independent self-starter who can manage multiple activities to aggressive deadlines
Eagerness to learn the business and understand detailed requirements
Organizational skills and ability to organize information in a meaningful way
Experience managing one or various workstreams
High attention to detail; follows through to ensure accuracy of materials
Skilled in Microsoft Excel, PowerPoint, Word, Project, Visio, and SharePoint
This role will be filled in one of the below locations:
Dallas, TX
Westchester, NY
WHAT YOU CAN EXPECT FROM MORGAN STANLEY:
We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser.
Expected base pay rates for the role will be between $80,000 and $135,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.
It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.
Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
$80k-135k yearly Auto-Apply 60d+ ago
Associate Customer Service Representative Spanish Bilingual Everyday Banking
Wells Fargo 4.6
Irving, TX job
**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking an Associate Customer Service Representative in **Everyday Banking** . Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
**In this role you will:**
+ Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
+ Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
+ Regularly receive direction from supervisor and escalate questions and issues to more senior employees
+ Interact with team on basic information, plus internal or external customers
**Required Qualifications:**
+ 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ Bilingual reading, speaking, and listening proficiency in Spanish/English
**Desired Qualifications:**
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
+ Ability to execute in a fast paced, high demand, metric driven call center environment
+ Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
+ Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
+ Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
+ Knowledge, understanding and experience of internet, mobile, and social media technology
**Job Expectations:**
+ Must be able to attend full duration of required training period
+ This position is not eligible for Visa sponsorship
+ Ability to work additional hours as needed
+ Schedule may be eligible for a shift differential under the terms of the shift differential policy
+ Must work on-site at the location posted
+ Must complete and pass required language assessment
**Training Schedule:**
+ You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
+ Training class starts on 2/9 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
+ We're open from Sunday - Saturday, 6:00 a.m. - 12:00 am (Central Time Zone). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays.
+ Schedule may be eligible for a shift differential of 15% under the terms of the shift differential policy.
**Posting Location:**
+ 401 W. Las Colinas Blvd. Bldg #1, Irving TX 75039
@RWF22
**Posting End Date:**
10 Jan 2026
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-509396
$31k-38k yearly est. 28d ago
Divisional Managed Investment Consultant
Bank of America 4.7
Frisco, TX job
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
The Divisional Managed Investment Consultant provides advice and guidance to Financial Advisors, Client Associates, and Advisory Leadership to help identify appropriate and suitable IAP (platforms/strategies) for the Firm's clients.
Advice and guidance are informed by our Chief Investment Office around portfolio construction, investment/manager selection, asset allocation, and best practices for integrating our managed asset platform into various financial advisor business models.
Job Responsibilities:
Responsibilities include (but are not limited to) the following:
Advice and guidance is informed by our Chief Investment Office that revolves around portfolio construction, investment/manager selection, asset allocation and best practices for creating a practices centered on investment advisory business.
The Divisional Managed Investment Consultant is focused on supporting the advisors in their respective divisions to drive sales growth through in-person meetings, virtual and phone interactions. They should think independently, develop and execute strategies to achieve their growth goals for their respective territories.
The Divisional Managed Investment Consultant shall partner with their coverage team potentially consisting of their Divisional Managed Investment Consultant Analyst and other specialists with the Investment Solutions Group to collaborate and bring holistic advice and guidance to their advisors.
Qualifications:
10+ years experience in financial services industry
10 years sales experience
Knowledge of professionally managed investment products and/or investment advisory business preferred
Deep subject matter expertise on the Firm's high-conviction investment offerings, including our Firm Discretionary solutions preferred
Ability to work under pressure, meet deadlines and meet clearly defined measurements
Strong communication, interaction and presentation skills required
Self-motivated, adaptive, positive attitude and high energy are a must
Must display a passion for achieving aggressive goals in innovative and highly professional way
Bachelor's degree or equivalent experience
Series 7 and 63/65 or 66 preferred at time of hire, or must be able to obtain within 120 days of start date.
Skills:
Executive Presence
Portfolio Analysis
Portfolio Management
Research Analysis
Wealth Planning
Active Listening
Adaptability
Product Marketing and Branding
Sales Strategy
Trading and Investment Analysis
Coaching
Collaboration
Customer and Client Focus
Influence
Process Simplification
Shift:
1st shift (United States of America)
Hours Per Week:
40