Customs and Border Protection Officer - Experienced (GS9)
U.S. Customs and Border Protection 4.5
Ponce, PR
Customs and Border Protection Officer (CBPO) NEW RECRUITMENT INCENTIVES!
U.S. Customs and Border Protection (CBP) offers those interested in a career in law enforcement an exceptional opportunity to work with an elite team of highly trained professionals whose camaraderie, pride, and purpose are hallmarks of their daily mission of protecting America. You will be part of the Department of Homeland Security workforce, protecting American interests and securing our nation.
If you are looking for a rewarding career with great pay, benefits, and job stability, now is the time to make your move.
DON'T FORGET TO CHECK OUT THE INCENTIVES - SEE SALARY SECTION BELOW
As a Customs and Border Protection Officer (CBPO), you will be part of our 60,000+ workforce that strives to protect the American people by safeguarding our borders, deterring illicit activity, and enhancing the nation's economic prosperity. Being a CBPO makes you a valuable member of the Federal Law Enforcement Officer (LEO) profession.
Typical assignments include:
Enforcing customs, immigration, and agriculture laws and regulations.
Facilitating the flow of legitimate trade and travel.
Conducting inspections of individuals and conveyances.
Determining the admissibility of individuals for entry into the United States; and
Preventing the illegal entry of individuals and prohibited goods and the smuggling of illegal drugs and other contraband.
Duty Locations -
Incentives available for some locations
You will be asked to provide your preference for one of the following mission-critical locations:
Anchorage, AK; Douglas, Lukeville, Nogales and San Luis, AZ; Calexico, Otay Mesa, San Francisco, San Ysidro, and Tecate, CA; Washington, D.C.; Key West, Miami, and Orlando, FL; Honolulu, HI; Chicago, IL; Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, and Vanceboro, ME; Detroit, Port Huron, and Sault Ste Marie, MI; Grand Portage and International Falls, MN; Raymond, Roosville, Sweetgrass, and Wild Horse, MT; Columbus and Santa Teresa, NM; Alexandria Bay, Champlain, Massena, Trout River, and Buffalo, NY; Dunseith, Pembina, and Portal, ND; Brownsville, Dallas, Del Rio, El Paso, Hidalgo, Laredo, Presidio, Progreso, and Houston, TX; Beecher Falls, Derby Line, Highgate Springs, Norton, and Richford, VT; Blaine, Oroville, and Sumas, WA.
The preference locations listed above are expected to have vacancies available in the future, however, if the duty locations do not have vacancies at the time of your final offer, you may be offered a duty location in another geographic location within the United States. Locations offered are based on operational and mission requirements and critical agency hiring needs for entry-level CBPOs as determined by the CBP Office of Field Operations (OFO).
Salary -
and Duty Location Recruitment Incentives
- and Benefits
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a three-year service contract, in the following locations:
Arizona: Douglas, Lukeville, Nogales, San Luis
California: Calexico
Hawaii: Honolulu
Maine: Calais, Eastport, Houlton, Jackman, Madawaska, Van Buren, Vanceboro
Michigan: Detroit, Port Huron, Sault Sainte Marie
Minnesota: Grand Portage, International Falls
Montana: Raymond, Sweetgrass
New York: Alexandria Bay, Champlain, Massena, Trout River
North Dakota: Dunseith, Portal
Vermont: Beecher Falls, Derby Line, Highgate Springs, Norton, Richford
Washington: Blaine, Oroville
**Recruitment Incentive** Newly appointed Customs and Border Protection Officers (as defined in 5 CFR 575.102) will be offered up to a $15,000 incentive per year, for a four-year service contract, in the following locations:
California: Otay Mesa, San Francisco, San Ysidro, Tecate
Florida: Key West
North Dakota: Pembina
Annual Base Salary for newly appointed CBPOs varies as follows:
GS-9 $61,111 - $124,443 per year
Locality pay varies by duty location.
Note: A fully trained CBPO is eligible for up to $45,000 in overtime pay in addition to the starting salary.
Grade level eligibility and salaries vary depending upon background, including experience and education, and duty location of the opportunity. This is a career ladder position with a grade level progression of GS-5, GS-7, GS-9, GS-11, and GS-12. You will be eligible for a promotion to the next higher grade level (without re-applying) once you successfully complete 52 weeks in each grade level. Promotions are at the discretion of the agency.
Officers are eligible to select from an array of federal employment benefits that include health, dental and other insurance plans, a generous annual and sick leave program, and participation in the Thrift Savings Plan, a retirement plan akin to a traditional and ROTH 401(k) offering.
Qualifications:
You qualify for the GS-9 grade level in one of the following ways: experience, education, or a combination of both.
Experience: A minimum of one (1) year of specialized experience equivalent to at least the next lower grade level that includes:
Detaining suspected violators of federal, state, or local laws and/or arresting violators using the proper law enforcement methods.
Enforcing the laws and regulations relating to importing, exporting, and/or international shipping to and from the United States.
Utilizing intelligence techniques and behavior analysis to identify potential threats and perform risk assessments for violations of laws and threats to national security.
Conducting interviews in a law enforcement capacity for the purposes of gaining information from suspected violators of laws to determine the appropriate course of action.
The above experience will be applied in connection with the following: Ability to make rapid, accurate judgments and decisions with respect to the application of the regulations, instructions, and procedures for importing and exporting merchandise to and from the United States; or enforcement and administration of laws relating to the right of persons to enter, reside in or depart from the United States, Guam, Puerto Rico, and the U.S. Virgin Islands.
Education Substitution: A master's (or higher) degree, or two or more years of progressively higher-level graduate education leading to such a degree, or an LL.B. or J.D. from an accredited college or university; OR
Combination of Experience and Education: A combination of specialized experience AND successfully completed graduate-level education. This will be calculated using your resume and official or unofficial transcripts submitted with your application.
Other Requirements:
Citizenship: You must be a U.S. Citizen to apply for this position.
Residency: You must have had primary U.S. residency (includes protectorates as declared under international law) for at least three (3) of the last five (5) years.
Age Restriction: In accordance with Public Law 100-238, this position is covered under law enforcement retirement provisions. Candidates must be referred for selection to the Customs and Border Protection Officer position before reaching their 40th birthday in accordance with Department of Homeland Security Directive 251-03. The age restriction may not apply if you are currently serving or have previously served in a federal civilian law enforcement (non-military) position covered by Title 5 U.S.C. 8336(c) or Title 5 U.S.C. 8412(d).
Veterans' Preference: You may also be eligible for an excepted service Veterans Recruitment Appointment (VRA). The age restriction does not apply if you are Veterans' Preference eligible.
Formal Training: You will be required to complete a paid pre-academy orientation for approximately two (2) weeks at your home port. You will then attend a 101-day training program - CBP Field Operations Academy - conducted at the Federal Law Enforcement Training Center (FLETC) located in Glynco, GA. This training consists of basic law enforcement skills, immigration laws, firearms training, examination of cargo/bags/merchandise, physical fitness, etc. Candidates assigned to the southern border, Miami, or Puerto Rico duty locations must attend and pass an online Spanish training program, which will be completed at their home port. Successful completion of the Academy is required for this position.
How to Apply:
Click the Apply button on this site. You will be linked to the CBP Talent Network page. For Position of Interest, select Customs and Border Protection Officer.
You'll then receive a link(s) to the CBPO JOA(s) on USAJOBS to complete your application. Be certain to review ALL details of the job opportunity announcement and follow all instructions in the application process, including items (resume, transcripts, etc.) to submit. You will be evaluated based on your resume, supporting documents, and the CBPO Entrance Exam.
As a subscriber to the CBP Talent Network, you'll receive monthly emails with information about webinars, career expos, and future opportunities with OFO and CBP.
$61.1k-124.4k yearly
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Salesperson
Advance Stores Company
Ponce, PR
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
What is a Salesperson?
Entry level sales position capable of supporting the DIY business and achieve our sales and service objectives. The role has good knowledge of store systems, basic automotive system knowledge and basic part knowledge. The role has the basic ability to source from stores, hubs, pdq, and external suppliers. The role has in-depth knowledge of the store inventory and maintenance processes. Position can be part time or full time. Fleet safety certification preferred.
Primary Responsibilities
Provide excellent selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc.
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
Secondary Responsibilities
Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed
Success Factors
Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY service
Essential Job Skills Necessary for Success as a Salesperson
Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Salesperson up for Success
2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences
Physical Demands
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee will predominantly be walking or standing. The employee is required to be able to talk and hear, and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job, with or without reasonable accommodation. While performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is also occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; risk of electrical shock; explosives; and vibration. The noise level in the work environment is usually moderate.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
California Residents click below for Privacy Notice:
***************************************************
$13k-37k yearly est. Auto-Apply
Quality Applications Specialist
Mg Staffing Group
Villalba, PR
Conducts a compliant validation process for quality information technology systems which requires formal validation documentation (including standard operating procedures) under appropriate federal regulations. Coordinates activities with clients, programmers\/developers and operating personnel, domestic and, as appropriate, global. Identifies current and anticipated requirements for compliant computerized operations and suggests methods for the identification, implementation and maintenance of the procedures, actions and documentation necessary to assure compliance according to the appropriate federal and international regulations which govern the user's applications. Reports on the status of validation activities to fulfill regulatory requirements. Keeps abreast of changing federal and international regulatory requirements, government audit policies, and the availability of current techniques. Performs system administration and configuration of quality information technology systems.
*Other duties may be assigned*
Requirements Minimum 2 years of experience in the regulated industry working with Process Validation for New Product Introduction, Problem Solving and Risk Assessment. Bachelor Degree Completed. Bilingual. Willing to work On\-Site.
Nice to have:
Ability to use statistical techniques to analyze data capable of developing\/reviewing\/approving test plans and reports
Interpersonal Skills
Investigate and collaborate in the investigation of atypical events to support product disposition PFMEA
Analytical and Problem Solving Skills
Applied statistical analysis
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$60k-78k yearly est.
Inventory Specialist
Knipper 4.5
Ponce, PR
THIS IS A PART-TIME/CASUAL OPPORTUNITY. THE NUMBER OF HOURS PER WEEK WILL VARY.
This position is responsible for performing audits of client inventories, storage site inspections and inventory closeouts.
J. Knipper and Company and KnippeRx are Equal Opportunity Employers
Responsibilities
KEY RESPONSIBILITIES:
Conduct audits of client inventories at client specified storage site. Follow client business rules, finalize necessary reconciliation(s), and complete required documentation.
Complete all assignments in a professional and timely manner in accordance with Company and Client business rules.
Submit all assignment status changes using the on-line Audit Inventory Management System (AIMS).
Review all instructions and forms required to complete assignments prior to audit to ensure quality service levels.
Ensure that assignments are scheduled in accordance within Client expectations and timelines
Communicate with client representatives and AIMS management team via email, US mail, and/or phone.
*The above duties are meant to be representative of the position and not all-inclusive.
Other Responsibilities:
Ability to utilize smartphone to update AIMS and complete assignments.
Follow all department and company policies and procedures.
Strive to exceed client needs.
Communicate clearly and professionally in email and phone calls.
Qualifications
MINIMUM JOB REQUIREMENTS:
Education/Training:
High School Diploma or GED Required
College Degree Preferred
Must have mobile electronic device.
Must have transportation to audit sites. If driving a motor vehicle, must have valid driver's license with records that satisfy Company standards as well as current motor vehicle insurance.
Related Experience: Pharmaceutical industry and/ or Pharmaceutical Sales experience preferred.
Knowledge, Skills, and Abilities:
Strong communication skills, intermediate math skills, attention to detail, and computer skills
Physical Requirements: May be required to bend, squat, kneel, or stand for long periods. May be required to lift up to 25 lbs. periodically
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities of this job.
$29k-39k yearly est. Auto-Apply
HSE Manager - Photovoltaic (PV) Plant 125 MW
Oleo Consulting Group
Ponce, PR
In the framework of a Photovoltaic plant construction project (125MW), we are currently looking for an HSE Manager. Roles and Responsibilities:
Develop and implement HSE policies, procedures, and programs to ensure compliance with local and international regulations.
Interface with, Federal, State & Local Agencies & authorities.
Support, recommend, correct & fullfill Environmental\/Safety according to EHASP & OSHA\/PROSHA Regulations.
Monitor and evaluate the HSE performance of contractors and subcontractors, and provide guidance and support as needed.
Conduct regular HSE inspections and audits to identify hazards and risks, and implement corrective actions.
Work with the project team to develop emergency response plans and procedures, and conduct regular drills and exercises to ensure preparedness.
Provide HSE training to project personnel, contractors, and subcontractors, and ensure that all personnel are aware of their roles and responsibilities.
Maintain and update HSE records and reports, and provide regular HSE performance reports to senior management and stakeholders.
Investigate accidents, incidents, and near\-misses, and implement corrective actions to prevent reoccurrence.
Coordinate with regulatory agencies and stakeholders on HSE matters, and ensure that all permits and licenses are in place and up\-to\-date.
Provide input into the design and construction of the solar PV plant to ensure that HSE considerations are incorporated.
Requirements
At least Bachelor's degree in a related field, such as Occupational Health and Safety, Environmental Science, or Engineering (Mandatory: Valid Licence \/ Active membership with the CIAPR)
Minimum of 10 years of experience in HSE management, preferably in the construction or renewable energy industry.
Strong knowledge of HSE regulations and standards, including OSHA and EPA regulations.
Excellent communication and interpersonal skills, with the ability to work effectively with a diverse range of stakeholders.
Strong leadership and management skills, with the ability to motivate and inspire a team.
Proficiency in HSE management systems and software.
Ability to work in a fast\-paced environment and under tight deadlines.
Fluency in English and Spanish is required.
Willingness to be located on remote site.
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$45k-55k yearly est.
LensCrafters - EyeCare Advisor
Essilorluxottica
Ponce, PR
Requisition ID: 910782 Store #: 003225 LensCrafters Position:Part-TimeTotal Rewards: Benefits/Incentive Information LensCrafters is a place for visionaries. We've got a vision for pairing state-of-the-art technology with a truly personal approach to eye care. Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.
LensCrafters and Macy's relationship is built around a shared mission of providing customers with the highest quality eye care, a passion for style and a broad brand portfolio able to meet diverse customer choices.
LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
GENERAL FUNCTION
The EyeCare Advisor creates exceptional value in the lives of our customers by delivering the LensCrafters Experience. Ensures all patients receive the highest quality Optometric care. Delivers the store's key performance indicators by integrating the Brand Story and ensuring flawless execution of the patient experience/behaviors and seamlessly links the doctor and retail functions together.
MAJOR DUTIES & RESPONSIBILITIES
Greets customers without delay (within 30 seconds).
Promptly answers the telephone (3 rings) in a friendly and courteous manner.
Explains all required paperwork, tests, products and services
Attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Optician, Managing Doctor or Retail Management when necessary.
Shows patience and courtesy to indecisive or difficult customers and patients.
Performs work accurately and thoroughly despite time pressure and customer volume.
Identifies situations involving unsatisfied customers and acts quickly for resolution. .
Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
Handles and files all patient records in an organized and efficient manner in accordance with HIPAA.
Places contact lens orders, processes shipments and properly submits invoices for payment.
Operates the POS system terminal inputting customer/patient and prescription information with accuracy and attention to details.
Accurately operates the POS system, when required, collecting proper payment following company security procedures and retaining proper change for a variety of transactions, such as credit cards, layaways, discounts, insurance and coupons.
Explains to customers "One Hour" processing and expected delivery times.
Takes pride in the appearance of the store and ensures visual displays are in accordance with Company provided guidelines.
Maintains safe working environment for all associates/patients.
Quickly responds to changes in store promotions with appropriate staff communications, graphics, and point of purchase materials.
RETAIL
Demonstrates good product knowledge; takes initiative to accurately describe the features and benefits of various lenses and frames.
Assists the customer in selecting frames and lenses that are best suited for their vision, lifestyle and budgetary
DOCTOR'S OFFICE
Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
Utilizing clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
Responsible for the maintenance and disinfection of contact lens inventory; provides clinical support to the Optometrist as needed.
BASIC QUALIFICATIONS
High School graduate or equivalent
Strong customer service skills (internal and external)
Knowledge of current fashion trends
Strong communicator and listener
Problem solving ability
Familiarity with cash register, computers and calculators
Organization skills
Sales skills
Strong basic math skills
Knowledge of office and store merchandise
PREFERRED QUALIFICATIONS
Previous experience in customer service, retail and/or optical
Strong interpersonal skills
This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Puerto Rico
Job Segment:
Fashion Retail, Retail Sales, Social Media, Optometry, Fashion, Retail, Marketing, Healthcare
$33k-55k yearly est.
PD Project Mgmt Spec
Cencora, Inc.
Ponce, PR
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Summary of Role:
An individual contributor with responsibility in our technical functions to advance existing technology or introduce new technology and therapies. Formulates, delivers and/or manages projects assigned and works with other stakeholders to achieve desired results. May act as a mentor to colleagues or may direct the work of other lower level professionals. The majority of time is spent delivering R&D, systems or initiatives related to new technologies or therapies - from design to implementation - while adhering to policies, using specialized knowledge and skills.
Responsibilities:
* Responsibilities may include the following and other duties may be assigned.
* Leads or leverages cross functional teams to evaluate, develop and manage projects for new product development and ongoing lifecycle management of products, processes and therapies.
* Oversees and manages the operational aspects of ongoing projects and serves as liaison between project management and planning, project team, and line management.
* Manages the development and implementation process of a company's products and services involving departmental or cross-functional teams focused on the delivery of new or existing products and processes.
* Reviews status of projects and budgets; manages schedules and prepares status reports.
* Monitors the project from initiation through delivery.
* Assesses project issues and develops resolutions to meet productivity, quality, and client-satisfaction goals and objectives.
* Develops mechanisms for monitoring project progress and for intervention and problem solving with project managers, line managers, and clients.
* Gathers requirements, works on requirements planning, requirements elicitation and requirements management to ensure they meet demands of project's key stakeholders.
* Communicates with stakeholders, obtains stakeholder engagement to ensure the end products or processes will solve the business problems.
Shift: Administrative
Location: Ponce, PR
Education: Baccalaureate degree and minimum of 2 years of relevant experience
Preferred Qualifications:
* Hands-on experience with equipment and process validation in a regulated industry.
* Basic knowledge of statistical tools which are used for sampling determination, and process characterization.
* Proven ability to manage validation documentation and meet deadlines.
This position is for a Temporary contract supporting one of ECHO Consulting Group (A Cencora company) partners on site at their facility.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated Companies
Affiliated Companies: Echo Consulting Group Inc
$53k-74k yearly est. Auto-Apply
CSV Project Manager
Moriah Engineering
Jayuya, PR
Want to be part of a transformative team? This job is for you!
The CSV Account & Project Manager is responsible for managing client accounts, developing new business opportunities, and overseeing project execution for Moriah's services. This role combines technical project leadership with client service excellence, ensuring projects are delivered on time, on budget, and in compliance with all applicable standards, particularly in regulated industries such as pharmaceuticals and medical devices.
Responsibilities
• Serve as primary point of contact for assigned clients, maintaining strong, long-term
relationships.
• Identify areas of service (sales) opportunity & develop proposal.
• Supervise, coach and lead the department team for overall projects and department
objectives.
• Coordinate with Project Lead Coordinators to manage timelines, deliverables, and
resources.
• Partner with upper management to develop strategies for business development
growth.
• Identify areas of opportunity to expand services and support proposal development.
• Act as technical consultant for automation and CSV solutions, providing strategic
recommendations to clients.
• Lead and supervise cross-functional project teams in planning and execution.
• Promote team engagement, accountability, and high performance throughout
project execution.
• Conduct performance evaluations, one-on-one meetings, and approve PTO.
• Ensure that all projects meet compliance standards (e.g., FDA, GMP) and client
expectations.
• Maintain strong internal communication with operations and leadership teams.
Qualifications
• Bachelor's Degree Engineering, science or related field.
• Ability to plan, manage and execute complex project activities to a successful
conclusion with little or no oversight.
• 5+ years of experience in engineering consulting, project management, or client
facing technical roles.
• Proven experience in account management, sales, or consultative sales within
technical or regulated industries.
• Experience with network and system administration of Microsoft based systems,
Visual Studio, ASP.Net and SQL is preferred.
• Demonstrated successful communication and negotiation skills in order to manage
conflicting and/or multiple demands, including ability to present to various level
within an organization.
• Demonstrated ability to apply analytical skills to identify problems; recognizes
symptoms, causes, and alternate solutions and makes timely sound decisions even
under risk and uncertainty.
• Strong understanding of automation systems, PLCs, CSV, and related validation
frameworks.
•Proven experience in CSV execution projects.
• Proven track record in business development within the pharmaceutical or
regulated industries.
• Skilled in managing multiple projects, teams, and priorities in parallel.
• Proficiency in project management and CRM software.
• Bilingual (Spanish and English) preferred.
Physical/Manufacturing Requirements
• Office and plant environment.
• Able to climb/ ladders/steps
• Able to lift items 25 lbs
• Keyboarding, lifting, standing, bending, walking.
Travel or Environment Requirements
• Adhere to safe work practices
• Some travel (including international) required (Approx. 5% of time)
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable law.
$59k-81k yearly est.
Enterprise Account Executive - Pursuit East
Elastic Nv 4.7
Florida, PR
What Is The Role Elastic, the Search AI company, is looking for a high-energy Enterprise Account Executive to drive net-new revenue and expansion within strategic Enterprise accounts. You'll be the owner of a defined territory where you'll build your own pipeline, tell the Elastic Search AI story, and close complex, multi-stakeholder deals in a consumption-based model. This role sits at the intersection of sales execution, technical fluency, and cross-functional collaboration-and is critical to our growth in the Enterprise segment.
What You Will Be Doing
* Own your territory & build pipeline: Develop and execute a proactive outbound cadence (email, call, social) that generates ≥50 % of your booked opportunities.
* Deep discovery & qualification: Uncover pain, business impact, budget, and decision criteria using frameworks like MEDDPICC so you chase only the highest-confidence deals.
* Value storytelling & demos: Craft and deliver tailored narratives and live demos that map Elastic's Search, Observability, and Security capabilities to measurable business outcomes.
* Mutual deal strategy & forecast accuracy: Collaborate with customers to build formal close plans and keep your CRM up-to-date, maintaining ≥90 % forecast accuracy within ±10 %.
* Executive negotiation & closing: Lead high-stakes contract and pricing discussions-defend your value, structure give/get trades, and land multi-year consumption commitments.
* Domain & cloud acumen: Position Elastic as the Search AI platform of choice by speaking fluently about cloud economics, usage-based pricing, and modern data architectures.
* Cross-functional partnership: Work hand-in-glove with Solutions Architects, Customer Success, Marketing, and RevOps to accelerate deals and drive exceptional customer outcomes.
What You Bring
* Proven SaaS quota‐carrying success: 5+ years closing complex Enterprise deals, consistently overachieving targets in a consumption-based or usage-model environment.
* Expert discovery & qualification skills: Demonstrated ability to apply MEDDPICC or equivalent frameworks to drive disciplined pipeline and eliminate low-probability deals.
* Compelling value storytellers: Track record of delivering executive-level presentations and demos that tie product capabilities to real dollars saved, revenue gained, or risk mitigated.
* Strong negotiation chops: History of landing multi-year, high-ACV contracts while protecting margin and securing executive stakeholder buy-in.
* Technical & cloud fluency: Comfortable discussing a broad range of technical topics including observability, security, vector/traditional search, and cloud cost optimization.
* Collaborative mindset & coachability: A learner who partners effectively with internal teams, incorporates feedback, and embodies Elastic's values of community and openness.
* Open Source enthusiasm: Genuine appreciation for open-source communities and the Elastic model-bonus if you've sold or advocated in an OSS context.
Bonus Points
* Prior experience at an open-source or developer‐centric infrastructure company.
* Familiarity with observability (logs, metrics, traces) or security analytics (SIEM/XDR) use cases.
If you're driven to build your own pipeline, master complex deal cycles, and help customers unlock the power of Search AI, we'd love to talk. Apply today!
$58k-92k yearly est. Auto-Apply
Credentialing Specialists
Armada Ltd. 3.9
Ponce, PR
Job Description
Type: Full Time
Overtime Exempt: Yes
Reports To: ARMADA HQ
Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require.
Security Clearance Required: N/A
*************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following:
Duties & Responsibilities:
The Credentialing Specialists shall:
View, manage, and check daily appointments in time trade scheduling tool
Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards,
Perform Certificate Rekey, Pin Reset, and Card Update
Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
Store cards in a lockable container (file cabinet)
Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
Credentialing Specialists shall issue PAC Cards and Access Cards
Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
Credentialing Specialists shall keep a log of Cards issued and collected
Perform Registrar and Activator duties as required
Credentialing Specialists shall perform Card Custodian duties
Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
Applicant Communications regarding credential status
Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs):
Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
Knowledge of PII handling and federal credentialing policies.
Skill in managing daily credential operations, workstations and equipment.
Strong customer service and communication skills.
Skill in preparing and submitting daily site reports.
Strong attention to detail and documentation accuracy.
Ability to follow federal credentialing standards and procedures.
Minimum/General Experience:
Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Minimum Education:
High School Diploma, or equivalent
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
$34k-49k yearly est.
CSV Support
Flexible & Integrated Technical Services
Yauco, PR
For CSV support services in the Manufacturing & Engineering area.
WHAT MAKES YOU A FIT:
The Technical Part:
Bachelor's degree in Life Sciences or Engineering and previous exposure in Validation Life Cycle activities within the Pharmaceutical or Medical Device industry.
Shift: Administrative & according to business needs
Bilingual: (Spanish and English)
Experience in:
Development and execution of protocols.
CSV (Computer System Validation).
Laboratory equipment.
GMP environment and GDP regulations.
The Personality Part:
Our Next Piece is someone who treats everyone they meet like family, especially our resources, clients and team members. In other words, being a customer service pro is one your (many) talents. Being the Piece means you're full of bright ideas and eager to innovate, always bringing top-quality results to the table. Are you ready to take on this new challenge?
AS A PIECE OF FITS, YOU WILL: (The day-to-day on the job)
Write, execute and maintain on a timely basis CSV protocols.
Ensure timely, thorough and complete execution of all protocols, meeting FDA requirements.
Ensure that all new and existing protocols are effectively integrated into manufacturing processes.
Ensure documentation is thorough, accurate and entered on a timely basis into the quality system.
Ensures complete and thorough investigation of all product failures, batch failures and deviations associated with validation sampling and testing.
Develops documentation of investigations and communicates findings to ensure chance of recurrence is significantly minimized and resolution satisfies validation requirements.
WHO WE ARE:
We are a Service Provider company different from the rest. We pride ourselves in how we treat the most important piece of our company's puzzle: you! We integrate Engineering, Construction, Maintenance, Utilities and Specialized Technical services across the Island (and in the US as well!). Our company is flexible, family-oriented and focused on our resources' well-being, while providing our Pharmaceutical, Medical Device and Manufacturing industry clients with top-notch quality talent. We're FITS!
Are you the Next Piece?
$27k-40k yearly est. Auto-Apply
Supervisor, Procurement (Hybrid, Puerto Rico)
RTX
Santa Isabel, PR
Country:
United States of America Hybrid
U.S. Citizen, U.S. Person, or Immigration Status Requirements:
U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
Security Clearance:
None/Not Required
RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
The following position is to join our Enterprise Services team in Santa Isabel, Puerto Rico:
The Enterprise Services Procurement team is looking for a Procurement Supervisor to lead a team of talented procurement professionals across a variety of commodities to support RTX. The successful candidate will supervise a virtual team responsible for the procurement of various goods and services across many commodities in support of the businesses.
What You Will Do
Provide oversight and daily direction to a team of procurement professionals located across the country
Understand workload across the team, assist with assigning backlog, problem solve and assist with escalations.
Manage performance to meet key metrics.
Serve as the escalation path for consumers or stakeholders.
Collaborate to guide in problem resolution with team members.
Review purchase order documentation against work instructions and policy.
Increase knowledge sharing and collaboration across teams
Will coordinate actions between ES team members and Site Lead when required
This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.
Qualifications You Must Have
Typically requires a University Degree or equivalent experience and minimum 2 years prior relevant experience with specialized knowledge of procurement, supply chain compliance, and supplier management.
Advanced Microsoft Excel skills.
Qualifications We Prefer
Working knowledge of RTX various supply chain systems and the SAP purchasing tools
Basic understanding on the approach to negotiating terms and conditions along with knowledge in government procurement regulations (FAR, DFARS, TINA, etc)
Master's degree or MBA a plus
Outstanding communication, strong presentation, and keen attention to detail. Highly organized and can effectively balance competing priorities with strong collaboration skills and the ability to operate effectively within a matrix environment.
Data-driven approach with significant experience using metrics to drive performance.
What We Offer
Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
Learn More & Apply Now!
Work Location: This is a hybrid role, eligible candidates must reside near Santa Isabel, Puerto Rico.
Relocation eligible: No
Please consider the following role type definition as you apply for this role:
Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
Privacy Policy and Terms:
Click on this link to read the Policy and Terms
In the framework of a Photovoltaic plant construction project (125MW), we are currently looking for an Electrical Supervisor.
Roles and Responsibilities:
Supervise the assembly, installation and execution of the different works on site according to the development of the activities during the execution, and the start\-up or commissioning.
Review of client requirements and client technical specifications.
Management of subcontracted companies, controlling the daily progress of the work.
Make personnel and time estimates.
Interpretation of plans.
Requirements
Bachelor's degree from an accredited university in Electrical Engineering (Mandatory: Valid License \/ Active membership with the CIAPR).
Demonstrated experience as a Electrical Supervisor in the assembly and construction of large photovoltaic plants projects (+50 Mw).
Knowledge of trench excavations, cable laying, inverter connection, medium voltage connection and electrical testing.
Experience working with, supervising, and administering subcontractors.
Knowledge of state, federal, and local contracting requirements.
Knowledge of local labor laws and issues.
Familiarity with photovoltaic and industry quality standards.
Demonstrated leadership in a team\-based environment.
Ability to work in a fast\-paced environment and under tight deadlines.
Must be physically able to conduct field inspections and participate in project walk\-downs which may require extensive walking in and around a construction site, walking on uneven surfaces.
Must be able to complete and pass a drug screen, physical, and background check which includes verification of employment and education.
Good knowledge in MS Word, Excel, PowerPoint, and other common applications used in the construction industry.
Fluency in English and Spanish is required.
Willingness to be located on remote site.
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$68k-88k yearly est.
Customer Onboarding Manager
Zensar Technologies 4.3
Florida, PR
$59k-68k yearly est. Auto-Apply
Engineering Specialist
Cencora
Villalba, PR
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Job Details
Summary of Role:
We are seeking a Validation Specialist to support the evaluation, qualification, and documentation of computerized systems and manufacturing processes. This role is ideal for a detail-oriented professional with experience in FDA-regulated environments and strong bilingual communication skills
Responsibilities:
Valuate the impact of validated computerized systems on existing work instructions and processes
Prepare and execute computer system validation protocols and generate comprehensive reports
Develop and maintain Installation Qualification (IQ) documentation
Collaborate with process owners to implement changes to work instructions and ensure compliance
Inspect machinery, equipment, and tools to verify performance and initiate corrective actions as needed
Ensure adherence to company procedures, quality system regulations, and industry standards
Apply technical expertise and knowledge of engineering practices to optimize equipment and manufacturing techniques
Organize and track project progress, maintaining detailed documentation and status updates
Contribute to cross-functional projects and support milestone completion
Communicate effectively with internal stakeholders to share updates, gather input, and support decision-making
Candidate Profile
This role is suited for individual contributors with professional expertise. Candidates should be capable of working independently on moderately complex projects and mentoring junior team members when needed.
Shift: 1st Shift
Location: Villalba, PR
Education: Engineering degree
Preferred Qualifications:
Hands-on experience in Process and Computerized Systems Validation
Background in FDA-regulated industries (e.g., medical devices, pharmaceuticals, biotech)
Excellent verbal and written communication skills in both English and Spanish
Practical knowledge and demonstrated competence in validation and quality systems
Skills:
Established and productive individual contributor. Works independently with general supervision on larger, moderately complex projects / assignments.
Organizational Impact: Sets objectives for own job area to meet the objectives of projects and assignments. Contributes to the completion of project milestones .
May have some involvement in cross functional assignments. Innovation and Complexity: Problems and issues faced are general, and may require understanding of broader set of issues or other job areas but typically are not complex . Makes adjustments or recommends enhancements in systems and processes to solve problems or improve effectiveness of job area.
Communication and Influence: Communicates primarily and frequently with internal contacts . External interactions are less complex or problem solving in nature. Contacts others to share information, status, needs and issues in order to inform, gain input, and support decision-making.
Leadership and Talent Management: May provide guidance and assistance to entry level professionals and / or employee in Support Career Stream.
Required Knowledge and Experience: Requires practical knowledge and demonstrated competence within job area typically obtained through advanced education combined with experience.
This position is for a fixed term contract supporting one of ECHO Consulting Group (A Cencora company) partners on site at their facility.
What Cencora offers
We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit **************************************
Full time Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call ************ or email ****************. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned
Affiliated CompaniesAffiliated Companies: Echo Consulting Group Inc
$47k-67k yearly est. Auto-Apply
Disaster Recovery Liaison (Puerto Rico)
RTX Corporation
Santa Isabel, PR
**Country:** United States of America ** Remote **U.S. Citizen, U.S. Person, or Immigration Status Requirements:** U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract.
**Security Clearance:**
None/Not Required
RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA.
The following position is to join our RTX Enterprise Services team in Santa Isabel, Puerto Rico:
**What You Will Do**
+ Act as primary contact for BU recovery coordination.
+ Support plan certification, testing, and evidence collection.
+ Facilitate communication between technical and business teams.
+ Report readiness status and escalate risks to governance leadership.
+ This position will reference written work instructions for guidance with daily job activities. Work instructions are available in English only.
**Qualifications You Must Have**
+ Typically requires a Bachelor's degree in Business, IT, or Operations Management and minimum of 8 years prior relevant experience or an Advanced degree in a related field and a minimum 5 years experience.
+ 3-5 years in stakeholder engagement or continuity coordination.
+ Strong communication and organization skills.
**Qualifications We Prefer**
+ ABCP, CBCP, or ISO 22301 Practitioner certification.
+ Training in Crisis Communication or Incident Management.
+ Experience working across global or regulated operations.
**What We Offer**
Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care.
**Learn More & Apply Now!**
**Location:** This position is remote. However, the successful candidate must live in Puerto Rico.
**Please consider the following role type definition as you apply for this role:**
**Remote:** This position is currently designated as remote. Employees who are working in Remote roles will work primarily offsite (from home). The employee may be expected to travel to the Santa Isabel site location as needed.
_RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act._
**Privacy Policy and Terms:**
Click on this link (******************************************************** to read the Policy and Terms
Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
$38k-54k yearly est.
Head of Product
Zubale
Florida, PR
Hi there! Thanks for your curiosity Who we are Zubale is a technology company that enables retailers to win in eCommerce. We serve a wide range of retailers from supermarkets, specialty stores, pharmacies, department stores and fashion brands across Mexico, Brazil, Chile, Costa Rica, Peru and Colombia. How? We have three key products:
* Flexifleet: Freelancer Marketplace to perform picking, packing, and delivery tasks for retailers and aggregators.
* Fulfillment Optimizer: Modular Software to increase productivity in eCommerce picking, packing and delivery.
* Consumer Connect: AI WhatsApp Conversational Commerce to boost sales and elevate customer experience.
We are passionate about helping brands, aggregators, and retailers optimize their eCommerce operations, lower costs, and boost profitability. Backed by over $70M USD in venture capital, we've delivered consistent growth over the past six years and completed more than 100 million orders through our platform. Today, we serve 100+ customers and engage thousands of freelancers across our network. And this is just the beginning. We're building a profitable, scalable ecosystem - and our vision is to become the #1 partner for retailers to grow their eCommerce business.
About the role
We are seeking a highly experienced and motivated Head of Product to lead our FlexiFleet product line. FlexiFleet is our core gig labor platform, responsible for the acquisition, training, scheduling, and supply and demand forecasting for our global operations.
This is a high-impact, global role that reports directly to the Chief Product Officer. The ideal candidate is an expert in leveraging AI/ML and LLMs to drive product innovation, possesses deep knowledge of the gig economy, and has a proven ability to translate complex business needs into successful products that standardize operational processes across diverse markets. This is the ideal role for someone who wants to progress into a product leadership career.
This role includes immediate people management responsibilities, willingness to travel and a proactive leader who can build strong relationships with local Operations teams to drive product adoption and standardization.
What You'll Do
1. Product Strategy & Vision (AI Focus)
* Define and articulate a clear product vision, strategy, and roadmap for FlexiFleet in alignment with the company's overall strategic goals and the rapidly evolving AI landscape.
* Conduct in-depth market research, competitive analysis, and customer interviews to identify new opportunities, with a specific focus on AI/LLM-driven solutions for labor efficiency and forecasting.
* Develop compelling business cases for new product initiatives, including financial modeling and projected ROI.
* Serve as a keen student and practitioner of how AI is changing product management, actively using new AI prototype tools to build POCs and optimize personal productivity.
2. Execution & Delivery
* Oversee the entire product lifecycle from ideation through launch, adoption, and iteration in a global, fast-paced environment.
* Write detailed, clear, and concise product requirements documents (PRDs), user stories, and acceptance criteria for machine learning and traditional software features.
* Work closely with Engineering, Design, Marketing, Sales, General Managers, and Customer Support teams across multiple time zones to ensure timely and high-quality product delivery.
* Manage and prioritize the product backlog effectively, balancing immediate customer needs with long-term strategic goals.
3. Operational Leadership & Adoption
* Act as a proactive, influential driver of change by partnering closely with local Operations teams across LATAM markets.
* Understand highly varied operational needs and successfully drive the adoption of new FlexiFleet products to standardize ways of working across the business.
* Define, monitor, and analyze key product performance metrics (KPIs) to evaluate success and identify areas for improvement, especially related to operational efficiency.
4. Team Leadership & Customer Obsession
* Mentor and directly manage at least one Product Manager immediately, with the expectation of scaling the team over the next year.
* Demonstrate exceptional stakeholder management and cross-functional leadership skills, capable of influencing outcomes across the organization.
* Be relentlessly obsessed with the customer experience-both for our internal Operations partners and external gig workers/users.
* Commit to continuously speaking with users of all levels to gather feedback, conduct discovery, and sanity-check product ideas and experiments before and after launch.
* Foster a culture of innovation, data-driven decision-making, and customer obsession within the product team and across the organization.
What We're Looking For
* 5+ years of experience in Product Management, with at least 2 years in a management role leading or mentoring other Product Managers.
* Deep experience building and launching AI-driven products, including both traditional Machine Learning models and LLM/Generative AI features.
* Proven track record of successfully launching and scaling complex, high-impact products in a global setting.
* Demonstrated ability to drive product strategy through direct customer/user interviews and deep qualitative research.
* Expert proficiency with agile development methodologies (Scrum, Kanban) and strong project management skills.
$92k-134k yearly est.
Assessment Representative (Lead Generator)
GB Advisors
Florida, PR
Educational level
Bachelor in Marketing, Engineering.
Experience
2+ years of experience in sales, call centers, remote sales.
English level
Advanced
Skills, Traits and Abilities:
Skill with technological software such as: CRMs, G-Suite, Hangouts, Zoom.
Attention to detail, Dexterity for meeting management.
Ability to work under pressure in a busy environment.
Verbal fluency, strong communication skills.
Proactive person, oriented to the achievement of objectives.
High analytical and learning ability.
Responsible.
$25k-29k yearly est.
05065 Assistant Store Manager
SBH Health System 3.8
Santa Isabel, PR
Sally Beauty
Job Title: Assistant Manager
Essential Function
Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments & projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible & Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver & Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
$33k-37k yearly est. Auto-Apply
Revenue Analyst
Melia Hotels International S.A
Florida, PR
"The world is yours with Meliá" Continuing you journey at Meliá is an opportunity to learn, grow and keep building your career within a global team. Here you can take on new challenges and access experiences and access experiences in different destinations, while remaining part of our family.
Are you ready to take the next step in your career with us?
REMEMBER: Before applying, you must inform your direct supervisor and/or Hotel Director, and your HR manager of your interest in participating in the internal selection process. Your line manager will not have the authority to authorize or halt your application, but must be properly informed.
Revenue Analyst
REPORTS TO: DIRECTOR OF OPERATION USA
DEPARTMENT: REVENUE
Melia Orlando Hotel
Celebration, FL
"The world is yours with Meliá"
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
In a company as large as your world, all that is missing is YOU.
MISSION: Maximise the RevPar of the hotel under their responsibility, managing the hotel's pricing strategy on a daily basis, and under the supervision of the leader, produce and execute the different actions that ensure the best performance.
OPERATIONS
PRICING STRATEGY
* Design their hotel's RM strategy to maximise the portfolio's RevPAR and EBITDA.
* Responsible for the design of the segment pricing strategy and follow up on a daily basis.
* Monitoring Duetto's pricing rules on which pricing decisions are based and ensure that they have the right strategy for each market segment and time period. Ensure that the system is up to date and correct.
* Review and analyse pick-ups daily, weekly and monthly reports both with their team (Revenue Executives) and with their counterparts in other departments (sales, e-commerce, marketing), and with their superiors (Head of).
* Analyse daily, weekly and monthly pick up reports and market trends from the different perspectives of market segment, source of business, room type, point of sale, etc., to ensure constant optimisation of the pricing strategy.
* Review, monitor and control the production and evolution of the different distribution channels (GDS, IDS, Melia.com, hotel direct...) and market segments.
* Responsible for the design of a pricing strategy and room type supplement strategy that maximises revenue from superior rooms and rooms with attribute. Monitor the performance of typologies, designing action plans for categories whose performance is not in line with expectations.
* Leading their hotel's upselling strategy at the three key moments: booking, pre-arrival and arrival at the hotel.
* Responsible for implementing an aggressive overbooking strategy to ensure revenue maximisation, driving crosselling opportunities between nearby hotels.
* Responsible for deciding participation in low hotel campaigns as well as segment discount levels, keeping the focus on RevPAR maximisation.
* Oversee and validate the group and event quotation process, ensuring that the operations team follow pricing instructions.
* Coordinate the rate pyramid strategy.
FORECASTING AND BUDGET
* Responsible for the generation of weekly and periodic forecasts for their hotel.
* Generate minutes and action plans for each forecast, ensuring the feasibility of the actions planned to address the challenges analysed in the forecast.
* Create their hotel's annual budget, as well as the necessary periodic revisions or ad-hoc reforecast.
MARKET PENETRATION
* Analyse and monitor their hotel's trade fair periods and peak dates. Increase the hotel's RGI during high demand periods.
* Ensures that the pricing strategy positions the hotel appropriately in the market vs the competitors.
REPORTING AND DATA ACCURACY
* Prepare and lead their hotel's business review meetings.
* Ensures, together with the Yield executive team, the accuracy of the data presented in the reports.
* Oversee the correct entry of reservations and group booking blocks into the system by the reservation teams.
DIRECT CHANNEL AND PROFITABILITY
* Use the tools at their disposal to seek OTAs disintermediation as well as other commission-based channels (LX, discounts and Meliá Rewards programs).
* Ensure prioritisation of the direct channel, especially at times of high demand, through reporting and monitoring.
* Compile the different strategies with the ultimate goal of disintermediating the OTAs and other intermediaries booking process.
ECONOMIC-FINANCIAL
* Participate in the preparation of their department's budget according to the set guidelines.
* Follow up on the defined budget, ensure compliance with it, and report any deviations that may occur within the department to the Business Partner. Participate in the definition of the necessary corrective measures to minimise negative impacts and monitor them together with the Business Partner.
* Participate in the preparation of projections by providing information on their department.
* Analyse the reason for deviations, participate in the definition of corrective actions and promote the implementation of corrective actions within their department.
* Periodically, analyse the P&L of their department, review all departmental revenues and expenses, seek to maximise results and identify opportunities for improvement with the support of the Business Partner.
* They are aware of the hotel's economic results, as well as the impact of their department on them. Convey detailed information to their team.
* To ensure the fulfilment of their department's economic goals while being aware of the hotel's economic goals, as well as their fulfilment. Convey information to their team, clearly.
* They are responsible for all orders, both for the purchase of materials and for the contracting of services, for their department, as well as for placing and confirming them in accordance with the established procedure.
* Control and monitoring of their area's Operational PAI, respecting the timings set by the company.
* Ensure compliance with the applicable regulations in the daily processes of their department, which affect the department's performance and internal control.
* Collaborate on departmental review points during audits and establish action plans to address the reported issues.
* Analyse and solve possible incidents that may arise within the department, which are reported through the cash and production control that is carried out daily by the administration department or MHS.
REQUIREMENTS
EDUCATION AND TRAINING:
* Degree or equivalent in business studies.
* Revenue Management training will be valued positively.
* Local language (depending on the geographical location of the property) and advanced English.
* Knowledge and experience in Pricing, Forecasting, Benchmarking.
* Knowledge of the Opera, Switch, Duetto will be valued.
* Knowledge of SAP.
* Knowledge of hotel operations.
* Demonstrate strong analytical and numerical skills.
* Ability to inspire and lead a team by example.
* Ability to work under pressure while always paying attention to detail.
* Leadership, proactivity, and initiative.
* Minimum 2 years of experience in revenue management/supervision in the hotel sector.
* This brief job description/responsibilities and/or duties are not intended to be ALL responsibilities or qualifications of the job. EEO/M/F/D/V
* Only candidates with authorization to work in the U.S.A. will be considered. At this time, no monetary relocation assistance is available.
At Meliá we are all VIP
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to al our collaborators, we make it possible.
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