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  • SAP NS2 HCM SuccessFactors Cloud Solution Release Manager

    Sap 4.8company rating

    Sap Job In Herndon, VA

    Software-Quality Assurance As an HCM Release Manager, you will be responsible for implementing and managing release processes through development, test, and production environments. The Release Manager job function works collaboratively with all participants in software deployment projects. We are seeking someone with the desire and ability to work independently on complex issues, as well as collaborate efficiently with experts to anticipate issues that impact customer success. * 3-6 years of previous release and/or project/situation management experience (Solid understanding of project management principles required) * 8-10 years of experience in information systems operations environment, solution support and management or development * 2-4 years of experience of leading QA engineers in testing releases * Understanding and knowledge of software development lifecycles * Demonstrated ability to coordinate cross-functional work teams toward task completion. * Demonstrated effective communication and analytical skills. * Advanced time management and process adherence skills. * Advanced knowledge of analysis and trace tools across multiple applications. * Knowledge of and experience with SAP HCM SuccessFactors strongly preferred. **Compensation Range Transparency**: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 145000 - 246400(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: . Location Herndon, VA, US, 20171
    $99k-136k yearly est. 24d ago
  • Junior Value Advisor (f/m/d)

    Sap 4.8company rating

    Sap Job In Virginia

    Sales **We help the world run better** **Das werden deine Aufgaben sein** Ein VA (w/m/d) ist verantwortlich für die Erarbeitung der Mehrwertbetrachtung in Zusammenarbeit mit Kunden, AEs und CSM zum Abschluss von Opportunities. Die Hauptaufgabe besteht darin den Kunden die Mehrwerte von SAP Produkten im Rahmen des Transformationsvorhabens aufzuzeigen und mit den erarbeiteten fachlichen Entscheidungen zu verknüpfen (u.a. Zielarchitektur, Migrationsplan). Essentiell ist es in einem dynamischen (Sales) Umfeld mit den verschiedenen Rollen, Erwartungshaltungen und Kundenanforderungen umzugehen und mit einem starken „Drive“ und einer „Outcome“-Orientierung relevante Deliverables zu erarbeiten und bei den entsprechenden Stakeholdern zu positionieren. Typische Aufgaben: * Value Discovery & Case for Change: Kundenspezifische Erstellung des Cloud Transformationsansatzes anhand eines mehrwertbasierten Vorgehens. * Design SAP Value Proposition: Ermittlung qualitativer und quantitativer Mehrwerte zum Transformationsvorhabens des Kunden. * Support Customer Lifetime Value: Services zur Sicherung des prognostizierten Mehrwerts (Value Realization) und Fortschreibung des (Business) Case für Cloud. * Typische Deliverables: Business Case, Point of View, Benchmarking, TCO-Assessment, Enterprise Value Scorecard, Value Assurance **Das solltest du mitbringen** * 1-3 Jahre Berufserfahrung im Value Advisory, in der Unternehmensstrategie, Unternehmensberatung oder Value-based-Selling Rollen * Quantitative und analytische Fähigkeiten, einschließlich Finanzmodellierung und der Fähigkeit, aus Finanzdaten Geschäftseinblicke und Empfehlungen abzuleiten * Gute Recherche- und Autorenfähigkeiten mit dem Schwerpunkt auf Synthese und einfacher Darstellung komplexer Szenarien in konsistenten Storylines * Gute Fähigkeiten im Programmmanagement, Moderation und Stakeholder-Management * Ausgezeichnete schriftliche und mündliche Kommunikationsfähigkeiten * Fließende Deutsch und Englischkenntnisse (Schrift und Sprache) * Hochschulabschluss in Betriebswirtschaftslehre, Wirtschaftsinformatik oder ähnlichen Bereichen **Lerne dein Team kennen** Value Advisory (VA) ist ein Teil von Customer Advisory. Die Hauptaufgabe des VA-Teams ist die mehrwertorientierte Überzeugung unserer Kunden und Interessenten im Vertriebsprozess (Deal Support) sowie die Unterstützung im Kontext Value Realization. **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ***************. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the Specific conditions may apply for roles in Vocational Training. Requisition ID: 412631 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid **Job Segment:** ERP, Cloud, SAP, Database, Technology Location Walldorf, DE, 69190
    $124k-166k yearly est. Easy Apply 25d ago
  • Global Head of Digital & Scale Customer Success

    Qualtrics 4.3company rating

    Reston, VA Job

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 22K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 5,000 people across the globe who think that's work worth doing. Why We Have This Role The Customer Success team is at the heart of Qualtrics and is responsible for renewing and expanding Qualtrics' global base of existing customers. We have an industry-leading renewal rate and the rapid rate of growth of our business brings more customers into our book of business every day. We have an incredible foundation and our next opportunity is to continue to enhance the ways in which we help our customers by engaging more effectively and more proactively through digital channels. We have built the foundational elements; we now look to rapidly accelerate our digital efforts to drive adoption, value realization, and ultimately net expansion for our base. The leader in this role owns both our digital engine and the scale book of business globally, and thus has the opportunity to: * Accelerate our digital strategy, scaling channels, building content, and deploying proactively to customers * Lead our scale book of business globally-leading with the digital engine, and deploying it to maximize net expansion in that book * Use customer data and insights to better serve value-added content to help customers use, adopt, and expand on the platform-in an increasingly intelligent and scalable way * Create strong handoffs between digital engagements and frontline Customer Success personnel across all tiers of our business We are looking for an ambitious leader, with a strategic mindset, to develop and execute a digital-first engagement strategy across our global customer base. This role is a key hire for the Customer Success Group this year and has huge potential for impact on experience, retention and maturity across our global customer base. How You'll Find Success You will know you are doing an extraordinary job when the majority of Qualtrics customers leverage digital channels to receive value-add support, advice and best practice. Your work will massively increase digital engagement to help customers adopt Qualtrics technology and services, run more robust Experience Management Programs and ultimately solve business problems. In this role, you will be directly responsible for developing an end to end digital engagement strategy for customers as well as leading the teams tasked with executing this strategy. Ultimately the aim of your activity is to; * Further increase our industry-leading Renewal and Expansion rates * Create leverage by building out a team to scale value delivery to customers * Enhance customer experience by streamlining customer engagements Successful candidates must be a strong people leader that is comfortable developing strategies for success whilst simultaneously driving operational improvement. You must have strong organizational skills, be comfortable with ambiguity and solving previously unseen problems and can juggle multiple priorities. Strong communication skills and ability to work cross-functionally is also a must. You will report to and work directly with the Global Head of Customer Success, and will directly or indirectly lead a number of teams across the Customer Success org. Digital First motion is the single most important operational shift we have in front of us across the Global Customer Success Organization - This is an outstanding opportunity for you to become the primary driver of this significant shift. How You'll Grow * Own both a large portion of our global business-and the channels/mechanisms needed to engage that part of the book. * You get to define a strategy, deploy it in your book to maximize the outcome, and iterate and refine Speed of impact-many of the foundational elements have been established; this role is now all about experimenting with customer engagements, choosing what works, and scaling it up quickly * Strategic leader across our entire global business-part of a leadership team that is charged with looking after Qualtrics' entire customer base, shaping the digital model across the whole company Things You'll Do * Define and execute the Qualtrics strategy for digitally renewing, maturing, and expanding an expansive customer portfolio * Create stakeholder alignment across owners of all digital and scalable engagement channels * Drive digital and frontline teams to collaborate in order to create leverage, improve customer experience and create Qualtrics champions across our customer base * Have a "CEO Mindset" and partner with cross-functional counterparts in Sales, Marketing, Product Management, Engineering, and Professional Services to evolve and scale our global service offerings, mature our industry-leading platform, fine-tune our go-to-market motion, and improve the overall CX * Grow and lead a rapidly expanding, diverse, and high performing team of world-class Digital and XM professionals * Drive teams across multiple disciplines to build a digital engine to create targeted experiences across a variety of products and channels to improve active user engagement with multiple customer segments and customize content depending on where they are in the lifecycle * As a key member of the Customer Success leadership team; * Contribute to the steering the Global Customer Success function * Help to build, define, and architect the experience management category, and champion it to the world as one of the fastest-growing segments in the experience economy What We're Looking For On Your Resume * 10+ years experience in a combination of SaaS, strategy, consulting, operations, product management, and/or an equivalent field * Experience with Digital/Adoption Marketing and/or Digital Customer Success * Prior experience building and deploying digitally-enabled customer motions preferred * Past experience in leading successful teams that work effectively cross functionally preferred * Passion for coaching and mentoring high-performing team members, aimed at developing and accelerating the skills and career trajectory of your team members * Proven track record of successfully building scalable business operations and delivering key business results * Demonstrated ability to bring structure to and succeed in complex whitespace * Strong prioritization skills with the ability to drive multiple concurrent projects from beginning to end * Ability to utilize data and metrics to communicate strategy to internal stakeholders and external clients * Entrepreneurial spirit with a high tolerance for ambiguity and complexity * Ability to be efficient with limited resources, to understand business needs and to communicate and present to C-Level personnel effectively * Ability to have scale impact across the business, thinking holistically about the industry and Qualtrics partnership with our customer base * Bachelor's degree with a concentration in science, technology, engineering, commerce, business or a related field; MBA from a top university preferred What You Should Know About This Team * We have a passion for solving customer challenges coupled with a commitment to customer experience and satisfaction. * We love to collaborate with teams across the organization while also being able to work independently and be a self-starter. * A passion for technology and the ability to properly explain technical tasks to non-technical stakeholders. Our Team's Favorite Perks and Benefits * Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours * Qualtrics Experience Program - $1,500 for an experience of your choosing (eligible after a year) * We take pride in our offices design aiming at fostering creativity from our rooftop views to an open and collaborative work space * 30 paid days off - 15 PTO + 5 Personal Days + 10 Holiday Closures (additional after a year) * On top of standard benefits package (medical employees and their families, dental, vision, life insurance, etc) we provide snacks, drinks, and free lunches in our office * We believe in sharing Qualtrics success which is part of the compensation for all employees * To learn more about what we value read about it directly from our employees Qualtrics Life stories The Qualtrics Hybrid Work Model: Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act,Equal Opportunity Employment,Employee Polygraph Protection Act Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit.
    $92k-138k yearly est. 48d ago
  • Federal Enterprise Account Executive - Independent Agencies

    Qualtrics 4.3company rating

    Washington, DC Job

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that's work worth doing. **Federal Strategic Account Lead** **Why We Have This Role** Qualtrics' Federal sales team is a group of highly driven individuals dedicated to closing experience gaps across Federal organizations in North America. The Federal Senior Account Executive is expected to lead all sales efforts within his or her assigned territory, including prospect identification, lead generation, sales calls, handling the sales cycle, proposal and contract negotiation through deal closure, with a specific focus on driving incremental revenue for our Federal product lines and buyer personas. As a Federal Senior Account Executive, your overarching objective is to drive company revenue growth through net new customer acquisition, as well as expansion in our current customer base for the U.S. Department of Education, U.S. Social Security Administration, U.S. Independent Federal Agencies, etc. **How You'll Find Success** + Takes the initiative to understand the customer mission, create a strategic plan, and execute + Takes customer relationships to the next level from great account management + Experience using enterprise sales processes such as MEDDICC + Ability to learn and understand product solutions and features with excellent verbal and written communication skills + Strong quantitative, analytical, and conflict resolution abilities + Willingness to travel and be client facing 50% of the time (approximate travel time dependent on team and to be confirmed by Hiring Manager) **How You'll Grow** As a mission-driven company within Qualtrics Federal, our SaaS platform is used to help some of the largest and most impactful Federal organizations in the world listen, understand, and take action with their data. You will sell technology that will solve actual agency problems and challenges. If you love a strategic, analytical sales process and working with a variety of stakeholders in the Federal space, selling Qualtrics software will always keep you learning and growing. **Things You'll Do** + Sell the Qualtrics Platform and become a trusted advisor to a variety of buyers in the Federal vertical + Engage with clients at all points of the sales cycle - including prospecting, product demonstrations, on-site presentations, through close + Drive net-new revenue growth through new logo acquisition and expansion of current accounts + Be a thought leader and customer advocate with partners to elevate the adoption of experience management (XM) + Meet quarterly and annual objectives and key results + Build strategic account plans to grow the existing business and identify new opportunities with customers and through partners **What We're Looking For On Your** + 2-6 years of experience selling SaaS solutions to the Federal vertical + Successful track record in achieving assigned targets within the Federal vertical + Successful track record providing executive-level impact to clients and partners + Well-versed in federal procurement processes and regulations + Well-versed in federal government security standards and policies + Prior experience in building relationships with relevant federal contractors + Prior experience in responding to federal government RFI's and RFP's **What You Should Know About This Team** + The Qualtrics Federal team prides itself on its culture of collaboration, hard working mentality, and winning + We are the fastest growing sector within the company + The Federal space is just getting started. Join a team that is building something and making a difference for our customers **Our Team's Favorite Perks and Benefits** + Quarterly in-person get togethers for team activities + Federal specific training and enablement to further hone in your skills _Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic._ _Applicants in the United States of America have rights under Federal Employment Laws:_ Family & Medical Leave Act (********************************************** _,_ Equal Opportunity Employment (**************************** _,_ Employee Polygraph Protection Act (*************************************************************************** _Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know._ _Qualtrics Work Experience - As we look to the future, we believe that our teams are better together. Being together will help us learn more, grow faster and ultimately deliver better results for our customers and Qualtrics. Roles tied to an office location work 4 days per week in the office together and 1 day from home, with a strong spirit of flexibility around taking time for personal, health, and family moments in our work weeks. Our managers work with their teams to create a collaborative, engaged work environment, and arrangement that works for each of our team members._ _Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit._
    $117k-164k yearly est. 60d ago
  • SAP NS2 Business Support Intern

    Sap 4.8company rating

    Sap Job In Herndon, VA

    Administration **We help the world run better** ** SAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2 ) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. **This position requires access to customer data. Must be a U.S. citizen; SAP NS2 does not offer Visa sponsorships for this role. All internals must have manager's approval to transfer.** SAP NS2 is seeking a Business Support Intern to be involved in the following areas: * Primarily in the planning, coordination and management of resources (people, process, etc). * Responsibility for the achievement of process deliverables. * Enforcing efficiency and continuous improvement of business processes. **Core tasks include:** * Responsible for the allocation of employee resources. * Ensures resources of suitable skills and caliber are available for tasks and activities as required. * Facilitates the education, planning, skills' enhancement, costing etc. associated with resources. * Supporting the operating business. * Set up processes how to capture knowledge and share/reuse it. **Key Responsibilites:** * Support of Internal Projects / Activities in areas like Communications: Newsletters, Email updates, SAP NS2 Corporate Portal Program Analytic and/or administrative support. * Analytics/Reporting/Metrics + NS2 & SAP CRM, Webi & SAC Maintenance + Forecasting + Pipeline Cleansing & Hygiene * Internal Systems Management + Provisioning, Master Data + Distribution List Quality Assurance for Key DLs + CRM & Analytics System Enhancements Enablement * Enablement + Sales Enablement, Training & Documentation + Special Projects/Project Management + Change Management within Sales Process Changes **Education Requirements:** * Must be working towards obtaining a degree or a recent graduate **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ***************. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. **EOE AA M/F/Vet/Disability** Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. **Compensation Range Transparency**: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15- 62 (USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: . Requisition ID: 414232 | Work Area:Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid **Nearest Major Market:** Washington DC **Job Segment:** SAP, ERP, Recent Graduate, Cloud, CRM, Technology, Entry Level Location Herndon, VA, US, 20171
    $46k-60k yearly est. Easy Apply 25d ago
  • Associate Service Desk Technician

    NTT Data Corporation 4.7company rating

    Ashburn, VA Job

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA Provide customer service, troubleshooting, as well as incident escalation for all users contacting the 24 x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES * Answers company operator calls and direct them to the appropriate person. * Takes initial telephone or email inquiries and troubleshoot and manage hardware, software or network problems with users. * Records required customer and problem information, updating records with appropriate journal entries of activities. * Elevates complex and/or high priority incidents or requests to appropriate personnel or support groups for timely resolution. * Verifies that suggested solutions effectively resolve the users' problems through verbal or email follow up. * Provides corporate desktop support services including laptop imaging, printer support, user account administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. * Coordinates with third party vendors to provide the best possible product & support to end users. * Performs software, hardware and firmware upgrades as necessary. * Thoroughly documents steps taken to resolve incidents. * Assists in the management of asset lifecycle activities. * Maintain printer and copier supplies. * Performs initial investigation and/or troubleshooting of system and network issues to determine root cause and resolution. * Handles cell phone provisioning and tracking following established BYOD and other policies and procedures. * Documents support procedures. * Participates in training and mentoring of Service Desk Technicians. * Performs desktop software license management and inventory control. * Acts as communication coordinator and situation manager during any critical incidents call bridge events. * Performs other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES * Good problem-solving skills. * Good troubleshooting skills. * Good documentation skills. * Proven ability to work independently. * Ability to work well in a team environment. * Ability to accommodate flexible work schedules. * Ability to work in a fast-paced environment. * Strong customer service and interpersonal communication skills with a dedication to customer satisfaction. * Type a minimum of 35 wpm. * Technical knowledge of PC hardware, operating systems, and networking. #GlobalDataCentersCareers #LI-NP1 EDUCATION & EXPERIENCE * High school diploma or GED required. * Associate degree or technical training school preferred. * Minimum of 3 years experience. * A+ and/or Network + certification a plus. PHYSICAL REQUIREMENTS * Able to climb ladders and work on raised platforms. * Able to hear and speak into a telephone and 2-way radio. * Ability to distinguish colors on wiring and cables to ensure safety protocols are followed. * Ability to work in confined spaces. * Requires ability to lift and carry objects weighing up to 50 pounds. * Requires the ability to kneel, stand, walk great distances, climb stairs/ladders * Dexterity of hands and fingers to operate any required computer keyboard, mouse, and other technical instruments. WORK CONDITIONS * Typical data center work environment with varying temperatures and loud noises. * Extensive daily usage of a computer or workstation. * Work on site; no telecommuting. SPECIAL REQUIREMENTS * May be required to work second and third shifts on occasion, or as scheduled. * Must possess a current, valid state-issued driver's license. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 27.80 - $ 34.70 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
    $27.8-34.7 hourly 50d ago
  • SAP NS2 Support SAC & Analytics Intern

    Sap 4.8company rating

    Sap Job In Herndon, VA

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. SAP NS2 Support Intern (SAC & Analytics Intern) SAP NS2 Secure Cloud Support organization is seeking an experienced Software Analytics Intern for the SAP Analytics Cloud solution. COMPANY DESCRIPTION SAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. Must be a U.S. Person; NS2 does not offer Visa sponsorship for this role All internals must have manager's approval to transfer Brief Description: This is a role including responsibilities for assisting our Lead for internal Analytics reporting for CS &S Executive Reporting as well as core customer support, innovation and proactive activities and participation in a continuous learning culture. Individuals in this position align most frequently with local people managers and technical leads to delight our customers. PROFILE Individuals in the Support Engineer profile are the foundation of the Product Secure Support organization. These individuals are gaining deeper technical knowledge in their Product Family and expanding their knowledge to include other Product Families. They help customers resolve more and more complex issues and do so in a way that consistently delivers a high level of satisfaction. Responsibilities, success factors and competencies can include the following, but may be customized due to regional or business need. Key Responsibilities: 1) Support our Analytics Lead 2) Proactive Support and Innovation Activities 3) Embrace Continuous Learning Culture Key Tasks: ANALYTICS Support > Provide repeatable reporting and analytics to give visibility to internal CS&S Teams as well as NS2 Executive Leadership around KPI's for Support, Customer Experience Statistics and any other reporting needed to ensure our customers are being provided th best customer experience possible PROACTIVE SUPPORT AND INNOVATION > Create and maintain knowledge documents to support our customers and help colleagues to prevent similar issues or requests. (WIKI content, Knowledge Base Articles, Guided Answers) > Test internal systems to prevent future issues on customer's systems. > Contribute to innovation projects aimed at achieving our Vision and Goals and act as a Change Leader in the achievement of those projects. > Participate in the SAP Community to help with incident deflection by participating in community discussions in customer and partner communities (blog posts, tips and tricks, etc.) > Drive improvement of Knowledge quality in area of expertise, both internally & externally. > Work as functional expert in de-escalation and war rooms (Engage in critical customer situations - e.g: CIM escalation, account escalation). CONTINUOUS LEARNING CULTURE > Find learning opportunities in daily tasks by staying curious and open to new experiences that will improve technical and functional knowledge. > Attend e-Learning Lessons, Remote Learning Sessions, Classroom Training and Coaching > Get certified in Classroom Training or e-Learning Lessons as required by product or people leaders > Maintain your knowledge of new functionality and compliance changes > Carry out new tasks and embrace new projects as requested by leaders in the organization > Provide Coaching and Mentoring of new employees or colleagues for specific tasks (e.g. as a KM-Coach) > Demonstrate willingness to fulfill different roles as required to network effectively with stakeholders in the business. > Develop deeper technical skills like reading code / debugging / creation of small corrections where applicable. Experience & Educational Requirements Work Experience > Experience working with Analytics software applications. Experience with SuccessFactors including SAP Analytics Cloud, experience with People Analytics desirable. > Basic to advanced knowledge in one application/technology area / basic knowledge of at least one other area > Basic to advanced understanding of business processes within one application/technology area > Technical skills (debugging, tracing, verifying complex customizing) > Basic to advanced knowledge of Business Management Basics and of Basic Business Processes Language > English: Fluent Education > Bachelor or Master Degree in Natural Science, Technology, Business or equivalent work experience in related field preferred. Professional Training & Certification > Topic area specific technical/ functional curriculum Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ***************. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15 - 62(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. Requisition ID: 414216 | Work Area:Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid Requisition ID: 414216 Posted Date: Jan 3, 2025 Work Area: Administration Career Status: Student Employment Type: Limited Full Time Expected Travel: 0 - 10% Location: Herndon, VA, US, 20171 Job alert share Nearest Major Market: Washington DC Job Segment: Analytics, Cloud, ERP, SAP, Testing, Management, Technology
    $32k-51k yearly est. Easy Apply 8d ago
  • Data Center Manager

    Oracle 4.6company rating

    Ashburn, VA Job

    Work with a world class team to develop, implement, and support cutting edge Oracle technology. Manages a team supporting and/or implementing hardware and software project(s) and/or internal systems. Defines, documents and manages scope, expectations, implementation approach, deliverables and acceptance testing criteria. Manages and controls activities in multi-functional areas or sections. Ensures appropriate operational planning is effectively executed to meet Corporate specifications. Successful track record in applications implementation and as a manager. Expert knowledge of all applications within a business area; plus some knowledge of other applications. BA/BS degree preferred. Career Level - M2 As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. * Which includes being a United States Affirmative Action Employer
    $94k-126k yearly est. 4d ago
  • Federal Technical Account Manager - DC

    Qualtrics 4.3company rating

    Washington, DC Job

    At Qualtrics, we create software the world's best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform-we are the creators and stewards of the Experience Management category serving over 18K clients globally. Building a category takes grit, determination, and a disdain for convention-but most of all it requires close-knit, high-functioning teams with an unwavering dedication to serving our customers. When you join one of our teams, you'll be part of a nimble group that's empowered to set aggressive goals and move fast to achieve them. Strategic risks are encouraged and complex problems are solved together, by passing the mic and iterating until the best solution comes to light. You won't have to look to find growth opportunities-ready or not, they'll find you. From retail to government to healthcare, we're on a mission to bring humanity, connection, and empathy back to business. Join over 6,000 people across the globe who think that's work worth doing. **Federal Technical Account Manager - DC** **Why We Have This Role** The XM Success Team is at the heart of Qualtrics. From the initial onboarding to ongoing adoption, we assist customers throughout their lifecycle, helping them unlock the most value from our products and services. We understand their goals and, as trusted advisors, will help them deliver on their business objectives and recommend solutions to the challenges they face. We are looking for scrappy individuals to join our team and have a huge impact on customer retention and expansion. We have impressive members on this team, and are always looking for more amazing talent! **How You'll Find Success** Technical Account Managers (TAMs) are highly experienced Qualtrics platform experts who work together to provide white-glove support to some of our largest customers. In this role, you will help in executing technical revisions to meet the technical needs of clients in your Customer Unit, and to ensure optimal utilization and impact of programs. TAMs work in a post-sales capacity that directly contributes to the long-term success of our customers' programs. As a Technical Account Manager, you should both be a tech-savvy professional who is able to explain technical information to a non-technical audience and someone who excels at nurturing client relationships. **How You'll Grow** + Enhance your software platform knowledge and technical troubleshooting skills. + Build your problem-solving, critical-thinking and client-facing skills. + Learn critical commercial skills and strategic account management. **Things You'll Do** Thought Partnership & Cross-Functional Partnerships + Partner with XM Success Managers and work cross-functionally within Qualtrics to prioritize and advocate for software feature enhancements on their behalf + Collaborate within Customer Units and Qualtrics leadership on high-level client relationships and technology solutions Technical Advising & Project Management + Become an expert at the company for our most strategic platform capabilities and understanding the customers' platform needs + Help customers optimize their use of the Qualtrics platform and increase adoption of technical capabilities where possible + Build systems to facilitate program objectives and system effectiveness and measure reliability of services + Assist clients with executing regular maintenance activities (e.g., handling outages, assisting with root cause analysis, troubleshooting technical questions and issues) + Design and document functional and technical requirements and help scope projects by understanding timelines and associated levels of effort Technology Support & Configurations + Seamlessly integrate new product features into existing programs + Proactively identify implementation process improvements, determine root causes and overcome roadblocks. + Drive adoption and expansion of key platform features by demoing and developing proof of concepts/pilots for key platform features while leveraging best practice + Execute build and configuration services that align to client objectives and strategic goals **What We're Looking For On Your Resume** + Bachelor's degree from a competitive university + 1-2 years experience working in a technical, consulting, or client-facing role + Hard-working self-starter capable of concurrently running multiple projects in a dynamic environment + Comfort in working both autonomously and collaboratively + Ability to articulate technical concepts to a non-technical audience + Detail-oriented with an ability to prioritize and meet deadlines + Familiarity with software and front-end development + Excellent verbal and written communication skills + Strong problem-solving skills + **Required** Ability to obtain and maintain a Public Trust determination and/or Secret Clearance + **Preferred** Active Public Trust or Secret clearance To be eligible for a Public Trust determination and/or Secret clearance, individuals must pass an evaluation process that confirms their physical and mental health (drug-free), absence of any criminal background, and loyalty to the U.S. government. **What You Should Know About This Team** + Supportive environment with opportunities to work both autonomously and collaboratively + Fun, inviting, and inclusive work environment made up of passionate, kind, and smart people who exemplify what it means to be a team **Our Team's Favorite Perks and Benefits** + In-office perks like catered lunch, snack bars, and the ability to bring your dog to work (in select offices) + Relocation bonus for out of state applicants + 30 paid days off: 15 PTO days + 5 Wellness Days + 10 Holiday Closures (additional PTO with tenure) + Qualtrics Experience Program - $1800 annually for an experience of your choosing (eligible after one year) + Wellness Reimbursement Program - $1200 annually ($300/quarter) for wellness related activities **The Qualtrics Hybrid Work Model:** Our hybrid work model is elegantly simple: we all gather in the office three days a week; Mondays and Thursdays, plus one day selected by your organizational leader. These purposeful in-person days in thoughtfully designed offices help us do our best work and harness the power of collaboration and innovation. For the rest of the week, work where you want, owning the integration of work and life. Qualtrics is an equal opportunity employer meaning that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic. Applicants in the United States of America have rights under Federal Employment Laws:Family & Medical Leave Act (********************************************** ,Equal Opportunity Employment (**************************** ,Employee Polygraph Protection Act (*************************************************************************** Qualtrics is committed to the inclusion of all qualified individuals. As part of this commitment, Qualtrics will ensure that persons with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please let your Qualtrics contact/recruiter know. Not finding a role that's the right fit for now? Qualtrics Insiders is the one-stop shop for all things Qualtrics Life. Sign up for exclusive access to content created with you in mind and get the scoop on what we have going on at Qualtrics - upcoming events, behind the scenes stories from the team, interview tips, hot jobs, and more. No spam - we promise! You'll hear from us two times a month max with fresh, totally tailored info - so be sure to stay connected as you explore your best role and company fit. _For full-time positions,_ this pay range is for base per year; however, base pay offered may vary depending on location, job-related knowledge, education, skills, and experience. A sign-on bonus and restricted stock units may be included in an employment offer, in addition to a range of medical, financial, and other benefits, based on eligibility criteria. Washington, DC Annual Pay Transparency Range $59,500-$112,500 USD
    $59.5k-112.5k yearly 60d+ ago
  • Facility Engineer

    NTT Data Corporation 4.7company rating

    Ashburn, VA Job

    Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It's about expanding your skills and expertise in your current role and preparing yourself for future advancements. That's why we encourage you to take every opportunity to further your career within our great global team. Grow Your Career with NTT DATA The Facilities Engineer coordinates and performs overall daily building and property maintenance in a geographic area with the assistance of staff and external vendors. This is a Monday through Friday position; however, needs to be flexible to provide coverage at night or weekends to assist if emergency condition exists. Regular attendance is essential for satisfactory performance. What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES * Coordinates and performs property and facilities maintenance and project activities. * Performs interior and exterior building walk throughs, and ensures the day-to-day cleanliness of the facility exterior, customer areas, office spaces and restrooms, insuring all are maintained and properly stocked. * Assists with managing contract and direct, janitorial and facility staff to ensure building floors and general data floor corridors are kept clean by sweeping, mopping, scrubbing, or vacuuming methods and waste receptacles are emptied. * Submits fire system disable request/ other methods or procedures to Operations Team prior to any work which could possibly impact critical equipment or client occupied areas. * Works directly with suppliers to ensure proper restocking of facility-related consumable items and parts ensuring performance at the lowest possible cost. * Performs project and other duties assigned by Regional Facilities Manager or Local Facilities Manager, and continually monitors material processes for improvement. * Coordinates and assists with property and building area requests, including, but not limited to, furniture and material moves using pallet jacks, carts, or dollies. * Coordinates/completes regular building repairs and installs including, but not limited to minor wall, ceiling and flooring surface patches, door repairs and building accessories. * Conducts preventive maintenance as assigned by Site Property Manager. * Coordinates/completes facility setup and breakdown of decorations, tables, chairs, and ladders to prepare facilities for events such as banquets, meetings, and facility tour preparations. * Assists with and promotes accurate records keeping through documentation of daily tasks, updates to maintenance and repair status in work order and ticketing systems. * Assists the team leadership in developing and maintaining organizational performance to key performance indicators (KPIs). * Assists the team leadership in developing and maintaining performance within budgets (operational, capital, and special projects). * Assists in monthly Site Property Manager Inspections. * Performs other duties as assigned. KNOWLEDGE, SKILLS & ABILITIES * Strong Knowledge of mechanical, electrical, and plumbing (MEP), fire life safety and building systems. * Technical aptitude to manage routine maintenance and repairs on HVAC, lighting, and plumbing systems. * Ability to communicate effectively; verbal, written, visual, and listening skills. * Able to read and interpret construction and building drawings and material and equipment product data sheets * Ability to solve building and equipment problems and provide technical advice and guidance with minimal supervision * Ability to select and use proper PPE * Capable of operating person lifts, forklifts, and other operator equipment * Basic MS Office, Data Entry and CMMS (eMaint). * Must be able to work effectively and collaboratively in a team environment. * Effective communication skills, both written and oral. * Detail oriented * Must possess the ability to operate Hand and Machine Tools. #GlobalDataCentersCareers #LI-DS1 EDUCATION, EXPERIENCE * High School Diploma or equivalent required. * Associates degree OR 2-3 years of trade school or technical vocational training with earned certificate or equivalent. * Hand and Machine tool experience. * Fire and Life/Safety experience preferred. * Bi-lingual in Spanish is a plus. PHYSICAL REQUIREMENTS * Primarily walking, standing, and bending with some sitting. * Ability to communicate effectively with verbal, visual and listening skills. * Close visual work on a computer terminal. * Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments. * Able to lift and carry heavy equipment, up to 50 pounds. * Ability to climb ladders and work on a raised platform. WORK CONDITIONS * Typical office and data center work environment with varying temperatures and loud noises. Extensive daily usage of a computer or workstation. * Work onsite; no telecommuting. SPECIAL REQUIREMENTS * Must be willing to work outside normal business hours, including weekends, late nights, holidays, or on-call support as required. * Must be willing to be part of the after-hours notification and escalation protocol. * Occasional travel to other facility locations may be required. * Forklift Certification to be provided during employment. * Familiar with OSHA, PPE and NFPA 70E requirements. * CPR/First Aid Certification to be provided during employment. * Must wear steel, close-toed (with a solid leather or composite upper) safety shoes. * Must possess a current, valid state-issued driver's license. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 27.80 - $ 34.70 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Accelerate your career with us. Apply today
    $27.8-34.7 hourly 8d ago
  • Intelligence Analyst

    NTT Data 4.7company rating

    Merrifield, VA Job

    **Posting Date** 12/04/2024 **Req ID:** 305961 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Intelligence Analyst to join our team in Washington, District of Columbia (US-DC), United States (US). **Job Duties:** * Uses functional and/or subject-matter expertise from direct industry experience to assess the organizational, operational, and functional baseline for law enforcement, homeland defense, emergency preparedness, and security clients; * Works with senior government officials and executives to provide industry vision and enterprise strategic direction; * May serve as an expert to help agencies identify and engage a range of stakeholders, including local, state, and federal agencies; * Guides identification of systems, mission engineering, and business process inadequacies and deficiencies that affect the functional area's ability to support/meet organizational threats; * Participates in strategy sessions, strategic assessments, and design reviews to validate the enterprise approach and associated work products; * Analyze data, develop information, and assess available solutions or alternative methods of proceeding; * Provides expert consulting and advisory expertise in organizational and vulnerability assessments, intelligence and threat analysis, and resolution of highly complex projects and problems; * Recognized for expertise and ability to identify industry issues and trends; and * May oversee and manage projects, programs, and/or tasks **Basic Qualifications:** * Bachelor's Degree + Education Equivalency: Associate Degree +2 years of relevant experience, or 4 years of relevant experience * Minimum 10 years of experience as an intelligence analyst supporting the national security mission with an emphasis on all source intelligence * Top Secret with SCI Eligibility required **Preferred Qualifications:** * FBI Polygraph #FEDSEC **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at ***NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at .*** ***This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.*** **Get Matched** Upload your resume and see jobs that match your skills and experience **Popular Skills of Previous Hires** * Information Technology * Vulnerability Management * Compliance ** Start your career journey with NTT DATA Services India!** NTT DATA is a top 10 global IT services provider, headquartered in Tokyo, operating in more than 50 countries. We offer an advanced portfolio of consu... **Perks and Benefits** ** Competitive Pay** ** Employer-matched retirement planning** ** Flexible Work Options** ** Equal benefits to same-sex couples** ** Seven (and counting) Employee Resource Groups (ERGs)**
    $75k-95k yearly est. 24d ago
  • SAP NS2 Product Launch Intern

    Sap 4.8company rating

    Sap Job In Herndon, VA

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. COMPANY DESCRIPTION SAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of securityand support to meet the requirements of U.S. national security and critical infrastructure customers. Must be a U.S. Citizen; SAP NS2 does not offer Visa sponsorships for this role. All internals must have the manager's approval to transfer. MUST BE ABLE TO START IN FEBRUARY 2025. As a Product Launch Intern at SAP NS2, you will provide a variety of support to the SAP NS2 Product Launch Team. You will collaborate with team members to support cloud products and initiatives, aid in the design of tools and processes, create new content and collateral, and participate in special projects, as required. Basic Qualifications: * Proficiency in Microsoft Word, Excel, and PowerPoint * Excellent communication skills, written and verbal * Detail oriented with exceptional time management and organizational skills * Analytical, problem-solving and decision-making skills * Self-motivated with the ability to work with minimal supervision * Passion for technology and the use of technology to improve business processes and insight * Ability to think beyond defined tasks to identify and implement process and tool optimization ideas Job Description: * Collaborate with colleagues across the Product Strategy Team * Create customer-facing materials and documenting processes * Develop communications in support of enablement programs and activities * Evaluate current processes and tools supporting enablement, go-live tracking and communications * Aid in the definition and development of new processes and tools to support these activities within SAP NS2 * Assist with documenting environment assessment and contracting efforts * Collaborate on cross-functional projects Education Requirements: * Must be working towards obtaining college credited degree or a recent graduate. * Marketing and Business majors preferred. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ***************. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 15-62 USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. Requisition ID: 415301 | Work Area:Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid Requisition ID: 415301 Posted Date: Jan 3, 2025 Work Area: Administration Career Status: Student Employment Type: Limited Full Time Expected Travel: 0 - 10% Location: Herndon, VA, US, 20171 Job alert share Nearest Major Market: Washington DC Job Segment: ERP, SAP, Cloud, Recent Graduate, Equity, Technology, Entry Level, Finance
    $51k-77k yearly est. Easy Apply 8d ago
  • Data Center Technician L1

    NTT Data Corporation 4.7company rating

    Ashburn, VA Job

    Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. What you'll be doing ESSENTIAL DUTIES & RESPONSIBILITIES * Develops creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include: * Mechanical responsibilities will include chilled water systems and components, HVAC systems such as roof top units, CRAC/CRAH units, and humidification systems. * Electrical responsibilities will include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. * Fire Life Safety responsibilities will include wet sprinkler systems and pre-action sprinkler systems as well as their associated detection devices. * Tests performance of electromechanical assemblies and electronic voltmeters. * Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes. * Inspects parts for surface defects. * Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools. * Aligns, fits or assembles component parts, using hand or power tools. * Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include: Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control * Analyzes systems to ensure best practices for both internal and external customers * Provides feedback to DCO Engineering on the effectiveness of existing standards and processes * Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades * Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program * Ensures data center operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction. * Manages systems to avoid unplanned customer-impacting events * Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems. * Performs other duties as assigned * Regular, predictable attendance is essential to satisfactory performance. KNOWLEDGE, SKILLS & ABILITIES * Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC's, Generators, Switchgear, UPS systems, STS', ATS' PDU's, Chilled Water Systems, CRAC/CRAH's, Pre-Action Sprinkler Systems * Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety * Current knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations) * Familiarity with data trending / tracking and analysis and the ability to utilize a PC based integrated critical monitoring systems * Ability to process Hands and Eye requests as required i.e., Tape Rotation, Rack and Stack of equipment, inventory hardware, power cycle devices, patch cable install/removal * Demonstrated hands-on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems including: * Chilled Water Systems * Large Centrifugal Chillers * Cooling Towers * Heat Exchangers * Water Treatment Systems * VFD's and Pumps * HVAC equipment * CRAC/CRAH's * Humidification Systems * Water heaters * Water/Air filters * BMS and PLC Controls * Emergency Standby Diesel Generator Systems * Fuel/Oil systems, * 480/277 and 208/120 electrical generation and distribution * Static UPS Systems * Double Interlock Pre-Action Systems * Excellent communication skills, both written and oral * Proficient with MS Office Suite (Word, Excel, PowerPoint, Project) * Ability to communicate effectively with customers and internal staff and effectively work in team environment * Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems. * Ability to learn quickly and address issues as they arise during normal working hours or after hours. * Ability to operate in and promote a rigorous process-driven team environment * Ability to logically analyze and solve problems * Ability to effectively multi-task multiple projects * Ability to operate Hand and Machine Tools (hammer, drill, saw, etc.) * Ability to operate electrical tools such as a multi-meter or infrared camera * Ability to operate a forklift * Must be comfortable working in a high stress, fast paced environment with shifting priorities. * Must be able to work on a shift which may require nights, holidays, and some weekends. * Possess critical thinking and complex problem solving skills L1 EDUCATION & EXPERIENCE * High School Diploma required. * Associate's Degree or equivalent education and/or work experience and a minimum of 2 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant) required. * CPR/First Aid and NFPA70E Certified during employment. * Possession of an OSHA approved forklift certification or the ability to obtain one after hire required. L2 EDUCATION & EXPERIENCE * Associate of Science in Technology degree or equivalent education and/or work experience plus * Minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi-conductor, or power plant) * CPR/First Aid and NFPA70ECertification during employment * Possession of an OSHA approved forklift certification or the ability to obtain one after hire is required * High School Diploma or GED required. PHYSICAL REQUIREMENTS * Primarily walking, standing, and bending with some sitting. * Ability to communicate effectively with verbal, visual and listening skills * Close visual work on a computer terminal. * Dexterity of hands and fingers to operate any required equipment as well as to operate computer keyboard, mouse, and other technical instruments. * Able to lift and carry heavy equipment, up to 50 pounds. * Ability to climb ladders and work on raised platform. WORK CONDITIONS * Data Center environment with varying temperatures and loud noises. * Potential extensive daily usage of workstation or computer. * Must work on-site; no telecommuting permitted. SPECIAL REQUIREMENTS * Must be willing to be part of the after-hours notification and escalation protocol. * Must wear leather close-toed shoes with a solid rubber sole. * Must possess a current, valid state-issued driver's license. This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Hourly base salary for this position is $ 27.80 - $ 41.60 and is eligible for overtime pay in accordance to local state and federal 'Wage and Hour' requirements. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
    $27.8-41.6 hourly 4d ago
  • Senior Director Colocation Infrastructure Construction Delivery

    Oracle 4.6company rating

    Ashburn, VA Job

    The Data Center Infrastructure Construction team at Oracle Cloud Infrastructure is a dynamic group of professionals dedicated to delivering state-of-the-art data center facilities at scale and at pace. This team comprises experienced project managers, commissioning experts, and construction specialists who work collaboratively to ensure the successful execution of complex data center construction projects. They bring a wealth of expertise in project management, technical design, and on-site construction, ensuring that our data centers meet the highest standards of quality, efficiency, and sustainability. By staying ahead of industry trends and incorporating innovative technologies, this team plays a crucial role in supporting Oracle Cloud Infrastructure's data needs and driving our growth and success. We are seeking an experienced Senior Director Colocation Infrastructure Construction Delivery to lead a team overseeing the construction of data centers performed by colocation providers. This role is critical in ensuring that projects are managed effectively to meet schedule, quality, and design requirements. As the Senior Director of Colocation Infrastructure Construction Delivery, you will be at the forefront of shaping the future of our data infrastructure. Your leadership will be pivotal in driving the strategic vision for our data center projects, ensuring they align with our long-term organizational goals. You will lead a dynamic team of professionals, fostering a culture of innovation, collaboration, and excellence. Your role will involve not only overseeing the successful execution of complex construction projects but also inspiring your team to push the boundaries of what's possible in data center design and construction. Strategically, you will be responsible for developing and implementing comprehensive plans that optimize efficiency, cost-effectiveness, and operational excellence in delivery. You will engage with key stakeholders, manage high-stakes vendor relationships, and navigate the complexities of regulatory compliance. Your ability to anticipate and mitigate risks will be crucial in maintaining project timelines and budgets. By staying ahead of industry trends and incorporating cutting-edge technologies, you will ensure our data centers are not only state-of-the-art but also future proof. This is an exciting opportunity to make a significant impact on our organization's growth and success, and we are looking for a visionary leader who is ready to take on this challenge. Career Level - M5 As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyone's voice is heard, we're inspired to go beyond what's been done before. It's why we're committed to expanding our inclusive workforce that promotes diverse insights and perspectives. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling ***************, option one. Disclaimer: Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. * Which includes being a United States Affirmative Action Employer
    $128k-186k yearly est. 33d ago
  • Security Data & Platform Engineering Leader

    Sap 4.8company rating

    Sap Job In Washington, DC

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. We are seeking a highly seasoned and dynamic leader to drive our enterprise security data mesh initiatives. The ideal candidate will possess deep expertise in data ingestion, curation, and analytics to maximize stakeholder value. This leader will ensure compliance, visibility, and robust analytics across all HyperScalers and on-premises data lakes to safeguard SAP on a global scale. An authority in embedding security by design, this individual will manage a holistic program catering to internal stakeholders. Additionally, the leader will be responsible for orchestrating and overseeing our comprehensive data strategy, particularly in relation to DevOps integrations, Security Information and Event Management (SIEM), and the protection and integrity of both our cloud-based and on-premises environments. Key Responsibilities: * Security Data Standards * Manage and optimize standards governing what data is required to be collected, stored and lifecycle. * Develop and implement advanced log management strategies to support security monitoring, incident response, and compliance requirements. * Data Ingestion Pipeline: * Oversee the collection, enrichment, filtering and monitoring of data streams. * Data Storage: * Manage an array of storage locations (e.g., Data Warehouse, Data Lake) * Familiarity with HyperScaler storage capabilities and platforms (e.g., Azure Blob, AWS S3) * DevOps: * Advocate and integrate security practices into the DevOps lifecycle (DevSecOps), promoting continuous security and compliance. * Collaborate with development, operations, and security teams to streamline and secure CI/CD pipelines. * Implement and manage infrastructure as code (IaC) tools, ensuring secure deployment practices. * Security Information and Event Management (SIEM): * Design, manage and monitor a federated SIEM system for health and wellness to ensure its available for peer organizations to utilize to detect, respond and contain threats. * Develop use cases, perform tuning, and maintain SIEM health and optimization. * Cloud Security: * Develop and execute a comprehensive cloud security strategy that aligns with business goals and compliance requirements. * Ensure the protection of data and services across multi-cloud environments (AWS, Azure, GCP). * Conduct regular security assessments and risk analysis. Key Qualifications: * 7+ years of experience in security engineering, with a focus on log management, DevOps, SIEM, and cloud security. * Proven experience leading security engineering teams. * Expert knowledge of SIEM platforms (e.g., Splunk, ELK Stack, Snowflake, Sumo Logic). * Advanced experience with cloud platforms (AWS, Azure, GCP), including security best practices and tools. * Proven experience running Agile Teams and following ceremonies. * Strong understanding of data formats, protocols, authentication, authorization, and compliance frameworks (e.g., GDPR, PCI-DSS, DORA). * Excellent problem-solving, communication, and leadership skills. * Relevant certifications such as CISSP, CISM, AWS Certified Security, or similar are highly desirable. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ***************. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 275800 - 469000(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. Requisition ID: 414438 | Work Area:Information Technology | Expected Travel: 0 - 10% | Career Status: Executive | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid Requisition ID: 414438 Posted Date: Dec 13, 2024 Work Area: Information Technology Career Status: Executive Employment Type: Regular Full Time Expected Travel: 0 - 10% Location: Washington, DC, US, 20005 Job alert share Nearest Major Market: Washington DC Job Segment: Cloud, Database, ERP, SAP, Data Warehouse, Technology
    $134k-178k yearly est. Easy Apply 17d ago
  • Software Development Analyst

    NTT Data 4.7company rating

    Ashburn, VA Job

    * **Please wait...** **Location:** Ashburn (HYBRID), VA, US * Clear the way for our engineering teams with iterating prototypes and designs * Tackle tough framework implementations and engineering problems * Assists in the analysis of present systems and operations * Confers with Information Technology team to develop description of needs, program functions, and steps required to develop or modify computer programs * Designs logic for individual programs * Codes, debugs, and documents programs * Monitors program implementation and reports errors to software development lead * Prepares other written documentation as required by the profession and the department * Develops as per the technical design document to meet the defined requirements * Develop software, scripts, programs, extensions, and integrations using one or more of the following languages: JavaScript Visual Basic .NET, C# or Python. * Strong experience developing, maintaining, and executing Selenium automation test. * Develop, maintain, and enhance systems based on business requirements using approved technologies and coding standards * Create system documentation and standard operating procedures for enterprise application development * Responsible for developing new capabilities with infrastructure products in accordance with requirements predominately using Ruby and Bash * Reviewing Competition and Feedback service requests from the Interactive Production team * Works as part of a development team to implement programming methodologies, standards, and procedures, and will be responsible for gathering requirements from end users in multiple business units * Provide expertise in database design, query building, user interface design, and automation with other Microsoft Office applications * Excellent understanding of the testing process, test types, and testing methodologies. * Exceptional debugging, testing, and problem-solving skills * Proven ability to drive cross-team technical discussions and decision making. * Strong aptitude and helpful attitude in providing excellent support to cross-functional organizations. * Strong oral and written communication skills. * Familiar with front-end css and/or javascript frameworks * Conforms to security and quality standards * Familiar with Agile development practices (SCRUM) * BS degree in Computer Science or * Minimum 1 year of experience in software development * Ability to obtain a Public Trust Security Clearance **Job Segment:** Testing, Developer, User Experience, Front End, Computer Science, Technology
    $74k-89k yearly est. 25d ago
  • Value Senior Advisor

    Sap 4.8company rating

    Sap Job In Virginia

    Sales **We help the world run better** **Job Description and Expectations** Largely anchored on the Value Advisory Practice, SAP is the enterprise software industry benchmark for value-based selling and maintains this leadership through strength of industry, a proven methodology, unique collaborative benchmarking tools and extraordinary talent. The job of a Value Advisor is an opportunity for someone with strong business analysis skills, to drive customer engagements, to collaboratively shape transformation journeys and to lead in the Experience Economy. Responsibilities include: **Deal support** * Lead customer engagements from demand generation with Door Opening Point of View and demand maturation assessing strategic objectives, identifying key improvement opportunities, conducting benchmarking and business cases, and present executive-level justification for change * Identify potential big sales opportunities within relevant customers * Conduct interviews to organization senior management teams to understand strategy * Develop quantitative business cases: based on “Vision to Value” methodology * Perform financial modelling such as Cash Flow Modelling * Perform competitive benchmarking of customer to identify opportunity areas using the Value Lifecycle Management (VLM) platform * Perform ROI & TCO analysis * Value Assuance: Develop qualitative and quantitaive business cases in Customer Value Journey approach to assure value of deployed solutions **Strategic Programs & Innovation** * Support strategic projects and innovation initiatives * Independently drive research projects & provide thought leadership * Develop industry-relevant field content for this market segment and enable field sales teams on a new go-to-market paradigm of becoming self-sufficient * Take ownership of the VLM tool **Requirements** * Proven consultative engagement approach: ability to identify the need for an engagement, then shape, sell and run the engagement * Strong quantitative, analytical skills and problem-solving skills * Very good business analysis skills and strategic thinking * Leadership and customer facing capabilities * Adept at Income Statement & Balance Sheet and ratios * Display effective problem-solving skills * Must have excellent written and oral communication skills * Ability to be flexible; follow tight deadlines; organize and prioritize work * Ability to synthesize/distil information from a variety of sources * Team player with strong listening and collaboration skills * Experience in diverse technology landscape and process/technology integration issues, SAP technologies preferred * Positive, motivated, self-starter with a can-do attitude * Management consulting background is an added advantage * Passionate about value creation, industry andstrategy understanding * A pro-active, flexible and can-do attitude * An aptitude for industry-based, consultative and value selling **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: *************** For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the . Specific conditions may apply for roles in Vocational Training. **EOE AA M/F/Vet/Disability:** Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 414125 | Work Area: Sales | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. **Job Segment:** ERP, Business Analyst, Cloud, Field Sales, Management Consulting, Technology, Sales, Management Location Ciudad de México, MX, 06500
    $110k-144k yearly est. Easy Apply 25d ago
  • SAP NS2 SAP NS2 Senior Technical Project Manager - Strategy (Hybrid - Austin, TX) (404986)

    Sap 4.8company rating

    Sap Job In Herndon, VA

    We help the world run better At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. NS2 COMPANY DESCRIPTION SAP is the global market leader for business software and related services. SAP National Security Services Inc. (SAP NS2 ) is an independent U.S. subsidiary of SAP. At SAP NS2, we leverage best-in-breed technologies engineered by SAP to protect the lives, assets, and information of Americans. We offer SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. Must be a U.S. citizen; this position requires access to customer data. SAP NS2 does not offer Visa sponsorships for this role. This is a hybrid position located in Austin, TX. All internals must have manager's approval to transfer. As a Senior Technical Program Manager - Strategy at NS2, you will play a critical role in leading complex, multi-disciplinary technology projects from inception to completion. Utilizing your technical expertise and leadership skills, you will collaborate with internal product teams, and customer-facing units, across NS2 to plan requirements, identify risks, manage project schedules, and ensure seamless communication. You will be responsible for shaping, defining, and delivering innovative technology solutions that align with our stakeholders' needs, leveraging an automation-first approach with a focus on deploying cloud resources via Infrastructure as Code (IaC) practices. RESPONSIBILITIES Cloud Strategy Leadership: Develop and implement cloud infrastructure strategies that align with organizational objectives. Collaborate with senior leadership to define cloud-related goals, metrics, and KPIs. Cross-Functional Collaboration: Work closely with engineering, IT operations, and other technical teams to ensure seamless integration and execution of cloud projects. Facilitate communication and coordination across various departments. Project Management: Lead and oversee end-to-end cloud infrastructure projects, including migrations, optimizations, and new deployments. Manage project timelines, resources, and deliverables. Communication: Communicate project progress, escalations, and issue analysis to product stakeholders; collaborate with business unit management and internal partners and stakeholders to recommend and implement necessary changes to drive continuous improvement and efficiency within cloud automation and infrastructure. Risk Management: Assess and mitigate risks related to cloud infrastructure projects. Develop contingency plans to address potential challenges and ensure project success. Proactive: Proactively identify risks associated with the programs and projects, develop mitigation strategies, and manage the resolution of issues as they arise. Technical: Take ownership of technical challenges, providing guidance and support to project teams, and ensuring that these issues are driven to resolution. Compliance: Ensure all projects comply with industry standards and company policies, Performance Monitoring: Prepare and present regular updates to stakeholders, highlighting progress, issues, and strategic recommendations. Quality: Oversee quality control processes across projects to ensure deliverables meet the required standards and satisfy customer expectations. Scope and Planning: Define and articulate program goals, aligning them with the strategic objectives of the organization to ensure they support long-term business success. Process Optimization: Continuously evaluate and improve cloud project management processes and methodologies to enhance efficiency and effectiveness. QUALIFICATIONS 10+ years of experience in technical project management, with 5+ years focusing on cloud infrastructure and network projects. Strong strategic planning and project management skills, with expertise in agile and waterfall methodologies. Strong understanding of cloud computing concepts and experience with Azure, AWS, and GCP platforms. Exceptional communication, written, and interpersonal skills, with experience interacting with senior executives and stakeholders using metrics, data, and presentations. Strong leadership and team program/project management abilities. Strong multi-tasking and analytical/troubleshooting skills Excellent team player with a high degree of integrity and passion who can work effectively both within the team and cross-functionally. Well-versed in modern project management tools (e.g. ServiceNow, Jira, GIT) and focused on improving efficiency and productivity in automation and infrastructure. EDUCATION Bachelor's degree in Engineering, Computer Science, Information Security, Information Technology, or related technical discipline; or equivalent work experience. Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. We win with inclusion SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ***************. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. EOE AA M/F/Vet/Disability Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 112700 - 191800(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits. Requisition ID: 404986 | Work Area:Consulting and Professional Services | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid
    $115k-156k yearly est. Easy Apply 60d+ ago
  • ServiceNow Front-End Developer

    NTT Data 4.7company rating

    Ashburn, VA Job

    * **Please wait...** NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow Front-End Developer to join our team in Ashburn, Virginia (US-VA), United States (US). NTT DATA is a Global IT Innovator delivering technology-enabled services and solutions to clients around the world. NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering outcomes that matter most. **Role:** As a ServiceNow Front-End Developer, you will be a key member of the engineering team by supporting all software development activities under the direction of the Software Engineer Lead. You will work within our agile software development process and have an important impact on the features and services provided. **Job Duties:** * Work with team members and internal stakeholders to define and document development requirements and scope of new development requests * Support release of applications through research, technical analysis, design, development, testing, documentation, and troubleshooting * Analyzing, designing, and developing business applications on a distributed, cloud-based enterprise-level platform * Developing across Web technologies - Java, JavaScript, HTML, and CSS (Bootstrap) * Designing and implement responsive web software application into the ServiceNow Platform. * Develop applications using web application tools such as JSON, SQL, AJAX HTML, XML and CSS. * Advanced scripting of business rules, UI Policies, Client Scripts, ACLs, Workflow Activities, etc. * Facilitate and support the rollout of new application and enhancements in ServiceNow. * Develop web service in JavaScript for API. * Develop new features within client instances using XML, workflow, and other related technology and tools. * Interact with Technical Advisor and deployment project managers to understand the conceptual design and technical requirements. * Design reports and dashboards. **Basic Qualifications:** * Bachelor's degree in the field of computer science, engineering, information technology or similar related field or * Ability to obtain a DHS security clearance * Minimum 4 years of hands-on Front- End development experience to include ServiceNow * Minimum 3 years of experience in writing modular, object-oriented JavaScript * Minimum 3 years of experience in modern UI technologies like HTML5, CSS3, DOM, Ajax * Minimum 3 years of experience with web application development JSON, AJAX, CSS, XHTML, and XML on a Java / JavaScript Stack * Minimum 2 years of database experience with the following: SQL, T-SQL, MySQL, SQL SSRS * Minimum 1 year of experience to one or more client side MVC/MVVM frameworks, preferable AngularJS, or Bootstrap. **Preferred Qualifications:** * Passionate to learn new technologies. * Experience with JavaScript and SQL. * High energy level, self-starter with a positive attitude. * Understands web development, HTML, CSS, JavaScript, Bootstrap. * Exceptional debugging, unit testing, troubleshooting and problem-solving skills. * Detailed/action oriented and demonstrates high standards of integrity, trust, and ethics. * Ability to plan and prioritize work to deliver positive results with minimal supervision * Excellent interpersonal and communication skills * Must exhibit professionalism and good judgment * Team player that exhibits professionalism and enjoys working collaboratively as part of a team, as well as working independently to produce results #FEDSEC **About NTT DATA** NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at ***NTT DATA is an equal opportunity employer and considers all applicants without regarding to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.***
    $70k-98k yearly est. 23d ago
  • SAP NS2 FinOps Business Analyst - Hybrid/Herndon, VA

    Sap 4.8company rating

    Sap Job In Herndon, VA

    **We help the world run better** At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. **COMPANY DESCRIPTION** SAP is the global market leader for business software and related services, and SAP National Security Services Inc. (SAP NS2 ) is an independent U.S. subsidiary, offering SAP solutions with specialized levels of security and support to meet the requirements of U.S. national security and critical infrastructure customers. **This position requires access to customer data. Must be a U.S. citizen; SAP NS2 does not offer Visa sponsorships for this role.** **All internals must have manager's approval to transfer.** **Job Summary:** We are seeking a highly motivated and detail oriented FinOps Business Analyst Intern to join our team. The successful candidate will work within the FCoE (FinOps Center of Excellence) and closely with our finance and operations teams to analyze and report on Cloud Service Provider data, as well as assist in developing and implementing strategies to optimize the company's Cloud Service Provider performance. **Responsibilities:** + Assist in analyzing and interpreting financial data to identify trends, opportunities, and potential areas for improvement + Collaborate with finance and operations teams to develop and maintain financial models, forecasts, and budgets + Prepare and present financial and operational reports to key stakeholders + Assist in identifying and implementing process improvements to streamline the company's financial operations + Support the implementation and ongoing management of financial systems and tools + Work closely with FCoE and cross-functional teams to gather and analyze data for various financial and operational projects + Perform ad-hoc analysis and reporting as needed **Requirements:** + Must be a senior or graduate student working towards a degree in a related with a business or technical degree or have graduated within the last 6 months. + Basic understanding of AWS services + Strong analytical and quantitative skills + Proficiency in Microsoft Excel and other financial analysis tools + Excellent communication and interpersonal skills + Enthusiastic and self-motivated with a strong desire to learn and grow in the field of finance and operations + Ability to work independently, prioritize tasks, and meet deadlines + Previous internship experience in finance or cloud operations is a plus + Some coding (python) and SQL experience is a plus **Location:** + 2-3 days in our Herndon Virginia Office **Bring out your best** SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. **We win with inclusion** SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world. SAP is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: ***************. For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. **EOE AA M/F/Vet/Disability** Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability. **Compensation Range Transparency** : SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is 0 - 0(USD) USD. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (********************************************************** . Requisition ID: 410825 | Work Area:Administration | Expected Travel: 0 - 10% | Career Status: Student | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid
    $73k-100k yearly est. Easy Apply 8d ago

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