A leading financial software company in Mountain View, California, seeks a Principal Marketing Manager for Mobile Marketing Innovation. In this pivotal role, you will define mobile-first strategies, lead CRM channel growth, and collaborate with teams to enhance customer engagement. The ideal candidate is a visionary with extensive mobile marketing expertise and a track record of successful mobile initiatives. Join us to make a significant impact in the world of mobile marketing.
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$119k-156k yearly est. 2d ago
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Customer Support Representative
Aston Carter 3.7
Richardson, TX jobs
This role is designed to provide essential support and customerservice to individuals contacting the People Service Center. As a People Associate, you will play a key role in ensuring customer satisfaction and maintaining efficient operations within the team.
Responsibilities
+ Handle inbound and outbound customerservice phone support, providing prompt and courteous assistance to employees or clients.
+ Manage service tickets, logging, tracking, and resolving requests or issues submitted through internal systems.
+ Ensure timely follow-up and accurate documentation to maintain data integrity and compliance.
+ Regularly input and update information in relevant databases or systems.
Essential Skills
+ Attention to detail, demonstrating precision and accuracy in completing tasks.
+ Ability to multitask, managing multiple responsibilities simultaneously while maintaining quality and meeting deadlines.
+ Effective communication skills, clearly conveying information both verbally and in writing.
+ Strong interpersonal skills to build positive working relationships and collaborate effectively with team members and stakeholders.
Additional Skills & Qualifications
+ Proficiency in Microsoft Suite and basic computer functions.
+ Experience with ServiceNow and PeopleSoft is a plus.
+ At least 3 years of experience in customerservice or related industry.
+ High School diploma or GED.
Work Environment
This position offers a hybrid work schedule with Monday and Friday as work-from-home days, while Tuesday to Thursday require onsite presence. You will work alongside a collaborative team, offering a supportive and dynamic environment.
Job Type & Location
This is a Contract position based out of Richardson, TX.
Pay and Benefits
The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Richardson,TX.
Application Deadline
This position is anticipated to close on Jan 30, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$18-20 hourly 2d ago
Customer Service Specialist
Aston Carter 3.7
Santa Clarita, CA jobs
Job Title: CustomerService SpecialistJob Description
The Senior CustomerService Specialist acts as the primary liaison between the company and major aerospace customers, overseeing all routine business activities related to customer orders. This role involves processing purchase orders, coordinating schedule changes, offering post-sale support, preparing price quotes, and resolving billing disputes. The ideal candidate will possess strong ERP and Microsoft Office skills, excellent communication abilities, and the capacity to work collaboratively across internal teams to ensure customer satisfaction and efficient order management.
Responsibilities
+ Process customer purchase orders efficiently.
+ Coordinate schedule changes to meet customer needs.
+ Provide comprehensive post-sale support.
+ Prepare accurate price quotes for customers.
+ Resolve billing disputes promptly and effectively.
+ Manage order entry, including from multiple portals.
+ Oversee portal management for various customer portals.
+ Administer contracts, including long-term agreements and terms and conditions.
+ Assist with price estimates and coding as part of a broader scope.
Essential Skills
+ Minimum of 5 years of customerservice experience.
+ Experience in the aerospace industry.
+ ERP system knowledge, preferably AS400 or Oracle.
+ Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
+ Excellent communication and interpersonal skills.
+ Strong organizational and multitasking abilities.
+ Ability to work independently and take initiative.
Additional Skills & Qualifications
+ AS/AA degree or equivalent.
+ Flexibility to meet diverse customer needs.
+ Experience with contracts administration and pricing.
Work Environment
The position is fully onsite, operating Monday to Friday from 7 am to 3:30 pm PST. The work setting is a cubicle environment, within a team of 6-8 members, adhering to ITAR compliance regulations.
Job Type & Location
This is a Contract to Hire position based out of Valencia, CA.
Pay and Benefits
The pay range for this position is $26.01 - $38.70/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Valencia,CA.
Application Deadline
This position is anticipated to close on Feb 2, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$26-38.7 hourly 1d ago
Remote Legal Expert for AI Training & Evaluation
Handshake 3.9
San Francisco, CA jobs
A progressive technology company is looking for Lawyer Professionals for a remote AI research project. This flexible role requires at least 4 years of legal experience, where you'll evaluate AI model performance based on your professional context. Key responsibilities include developing prompts and assessing responses to strengthen AI understanding of legal tasks. Ideal candidates will be involved in asynchronous collaborations with leading AI labs, contributing to AI's application in their field of expertise.
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$133k-241k yearly est. 2d ago
Head of Customer Success - AI ROI Leader (NA)
Egain Corporation 4.3
Sunnyvale, CA jobs
A leading AI knowledge management firm is seeking a Head of Customer Success for North America. This role involves nurturing strategic partnerships with C-suite executives to enhance customer engagement and implement AI ROI strategies. The ideal candidate has over 10 years of experience in customer success, understands the complexities of regulated industries, and excels in communication and strategic thinking. The position is based in Sunnyvale, CA, requiring in-office presence and offers significant responsibility in driving client outcomes and satisfaction. This is a key role for shaping AI transformation in customer operations.
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$130k-171k yearly est. 2d ago
Automated Experimentation Expert
Phase2 Technology 3.9
Boston, MA jobs
Automated Experimentation Expert
To achieve an organization's mission, leaders need strong team members who can create processes, communicate requirements, and develop innovative solutions throughout the execution of the mission. Whether completing an immediate task, recognizing a process gap, recommending a solution, or flexing to support an emerging requirement, our clients need an expert who can help manage operations while managing responses to external inquiries in a timely manner. That is why we need you, an experienced Automated Experimentation Expert who can contribute expertise across the full lifecycle of AI system development as related to the automation of research.
As part of our team, you'll serve as a strategic technical expert to the Advanced Research Projects Agency for Health (ARPA-H), helping conceptualize, create, and execute advanced government-funded research and development programs to accelerate better health outcomes for everyone. Work with world-class scientists and engineers to support the development of high-impact solutions to society's most challenging health problems. Leverage technical expertise to provide strategic assessments of new technologies in support to senior ARPA-H decision makers. Maintain responsibility for producing and presenting findings and recommendations to a team of colleagues and clients on the feasibility and potential impact of future research programs, assisting with the management of current programs, and facilitating commercialization of successfully developed technologies.
You'll serve as an Automated Experimentation Expert helping clients to critically assess technical approaches, advise program leadership, and ensure that funded performers and partners are meeting the highest standards of rigor, reproducibility, and real-world applicability. You will be responsible for managing incoming requirements, facilitating engagements within offices and across the Agency, and is readily available to shift your focus to fulfill emerging client requests. Your attention to detail, flexibility, communication skills, understanding of the client's mission, and problem-solving will enable the mission's success. This position is a Hybrid role with Booz Allen. Candidate is expected to work onsite at a Booz Allen or Client Facility 20-50% of your time, as needed.
What You'll Work On
Review and evaluate technical proposals and deliverables from external teams.
Provide guidance on model development, training methods, and validation strategies to identify risks, gaps, or weaknesses and recommend corrective actions.
Aid in the development of new programs that leverage AI and the automation of experimentation to expedite gold standard research.
Help in the evaluation of proposals that include AI for Science.
Assist in the daily management and tracking of funded efforts.
Evaluate benchmarking results and provide feedback on methodological soundness.
Advise on deployment considerations, including interpretability, reliability, and safety in real-world settings.
Produce high-quality written reports and presentations that synthesize complex technical findings for broad audiences.
You Have:
5+ years of experience with Applied AI in the Health domain
Experience in the automation of research
Experience performing with distributed laboratories
Experience with languages for specifying experiments
Experience in the development of software for the biological sciences
Ability to travel up to 10% of the time
Ability to operate independently within a fast-paced start-up environment
Doctorate degree in Biological Science or Physical Science
Nice If You Have:
Experience in interacting and communicating with senior-level executives, including SES or GS-15
Experience in the incorporation of AI to prioritize other wise direct research preferred
Experience working in technical advisory, evaluation, or SETA-style roles
Experience working with interdisciplinary teams including clinicians and patient stakeholders
Compensation
At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen's benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,600.00 to $176,000.00 (annualized USD). This posting will close within 90 days from the Posting Date.
Identity Statement
As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Work Model
Our people-first culture prioritizes the benefits of flexibility and collaboration, whether that happens in person or remotely.
If this position is listed as remote or hybrid, you'll periodically work from a Booz Allen or client site facility.
If this position is listed as onsite, you'll work with colleagues and clients in person, as needed for the specific role.
Commitment to Non-Discrimination
All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.
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$77.6k-176k yearly 1d ago
Health AI Automated Experimentation Expert
Phase2 Technology 3.9
Boston, MA jobs
A leading technology consulting firm is seeking an Automated Experimentation Expert to contribute expertise across the full lifecycle of AI system development in the health domain. This hybrid role involves working with government-funded research programs, evaluating technical proposals, and guiding model development. The ideal candidate will have a doctorate in a related field and extensive experience in automation and applied AI. The position offers a competitive salary range of $77,600 to $176,000 with comprehensive benefits.
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$77.6k-176k yearly 1d ago
Customer Assistance Representative Full Time (Phoenix, AZ, US)
American Airlines 4.5
Phoenix, AZ jobs
Intro
Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!
Why you'll love this job
The Customer Assistance Representative interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $16.10 per hour.
What you'll do
These are the essential functions of the job
This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations.
Greeting customers when they enter the airport or arrive in the ticket area
Monitor the ticket counter area to ensure it is in compliance with safety policies and procedures
Assisting customers with self-service kiosk check-in and kiosk baggage processing (e.g., printing boarding passes and receipts)
Servicing and maintaining kiosk machines (e.g., load paper, clean surfaces)
Troubleshooting kiosk technology issues to identify the source of issues or errors
Communicating with IT about kiosk technology issues that require additional servicing
Verifying that customers' carry-on baggage complies with FAA/American Airlines polices (e.g., size, quantity)
Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk)
Assisting customers with checked baggage processing (e.g., completing credit card transaction, self-tagging, verifying weight)
Queuing lines in ticket counter areas based on departure times or type of assistance needed (e.g., special assistance, to reduce volume of lines or wait time)
Accepting and activating customers' self-tagged baggage at the activation station
Physically moving baggage throughout the ticket counter area (e.g., move checked baggage to belt, move oversized bags to designated oversized baggage location)
Assisting customers with checking their assistive devices, sporting equipment, and other oversized items (e.g., verify adherence to appropriate policies)
Refer customers to customerservice agents when appropriate
Performing clearance and verification of documents at kiosks
Assisting with the physical movement of non-ambulatory customers as they board, deplane, or otherwise move throughout the gate and larger terminal area
Assisting unaccompanied minors with boarding, deplaning, or other transportation
Providing customers with gate information and directions
Performing paging activities (e.g., to announce forgotten items, to ask customers to return to locked bags) (at some airports)
Possibly performing additional related duties as deemed operationally necessary by management consistent with the collective bargaining agreement
Reporting to position on time, as scheduled, and at your assigned station or location, including mandatory overtime requirements, varying shifts, weekends, and holidays Complete job-relevant trainings
Adhere to government regulations (e.g., DOT, FAA, TSA)
Adhere to company policies, procedures, and performance standards
Wear uniforms as required by company policy
Provide quality customerservice in a professional manner in accordance with American's guidelines
Use multiple internal resources/systems, including during customer interactions
* Reasonable accommodations may be made for qualifying individuals with disabilities.
All you'll need for success
Minimum Qualifications- Education & Prior Job Experience
High School diploma or GED or international equivalent
Must be 18 years of age or older
Read, write, fluently speak and understand the English language.
Bilingual language skills may be required in some locations
Applicable valid driver's license as required by local authorities
Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements
Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable
Must be authorized to work in the U.S.
Preferred Qualifications- Education & Prior Job Experience
Working knowledge of Sabre or any other Passenger Service System
Previous face to face CustomerService experience
Working in a fast pace environment
What you'll get
Feel free to take advantage of all that American Airlines has to offer:
Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more
Feel free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.
$16.1 hourly 2d ago
Customer Service Representative
Aston Carter 3.7
Carlsbad, CA jobs
We are seeking a detail-oriented and organized CustomerService Representative to join our team. The ideal candidate will be responsible for managing and responding to emails, focusing on different customers efficiently. Strong organizational skills and excellent email communication abilities are essential. Experience with high-volume data entry, ERP systems, and familiarity with Microsoft Word and Excel are required. The role involves working with numerous part numbers and effectively handling challenging situations with customers.
Responsibilities
+ Manage and respond to customer emails in a timely and organized manner.
+ Focus on different customer needs and prioritize accordingly.
+ Maintain accurate alphanumeric data entry.
+ Utilize ERP systems for efficient data management.
+ Collaborate with the team to handle difficult scheduling and customer interactions.
+ Retain information about numerous part numbers and products.
Essential Skills
+ Proficiency in data entry and customerservice.
+ Strong organizational skills with attention to detail.
+ Experience with Microsoft Word, Excel, and ERP systems.
+ Ability to quickly learn and retain processes.
+ Excellent written and verbal communication skills.
Additional Skills & Qualifications
+ Outgoing personality with the ability to work well with others.
+ Administrative support experience is a plus.
+ No degree needed; relevant experience is more important.
+ Ability to stay focused and work hard in a quiet, analytical team environment.
Job Type & Location
This is a Contract to Hire position based out of Carlsbad, CA.
Pay and Benefits
The pay range for this position is $22.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Carlsbad,CA.
Application Deadline
This position is anticipated to close on Jan 26, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$22-24 hourly 2d ago
Specialist I, Customer Service
ASM International Nv Inc. 4.7
Phoenix, AZ jobs
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future
As a CustomerService Specialist at ASM, you'll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter.
What you will be working on:
Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking.
Oversee I&Q and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting.
Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams.
Take ownership of the Complete Kit Management Program.
What we are looking for:
BS degree.
Experience as a CSR or Spares Planner, preferably in the semiconductor equipment industry.
Proven customer support experience.
Fluent English communication skills.
Proficiency in Excel and SAP.
Ability to learn and apply new information or skills.
Strong multitasking, prioritization, and time management abilities.
What sets you apart
Experience in semiconductor equipment industry (preferred).
Demonstrated ability to work effectively in cross-functional teams.
Strong problem-solving skills and attention to detail.
Adaptability in a fast-paced, dynamic environment.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 2d ago
Specialist I, Customer Service
ASM International Nv Inc. 4.7
Phoenix, AZ jobs
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future
As a Specialist I, CustomerService you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You will manage the full order lifecycle from entry to invoicing-while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence.
Main responsibilities
Be the go-to expert for customer order management and communication
Process and track orders using SAP S4H, ensuring accuracy and timeliness
Handle urgent requests and escalations with professionalism and urgency
Collaborate with global planners and internal teams to meet customer expectations
Generate reports and insights to support on-time delivery and continuous improvement
Support consignment inventory management, RMAs, and other customer-specific processes utilizing both ASM and customer's systems of record (portals).
Main requirements
2+ years of customerservice experience in a high-tech or fast-paced environment
Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
Strong organizational skills and a customer-first mindset
Ability to multitask, prioritize, and work independently under pressure
A proactive, flexible, and team-oriented attitude
Preferred Qualifications
* Bachelor's degree or equivalent experience (5+ years in a related field)
* Background in business administration, supply chain, or accounting
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 1d ago
Specialist I, Customer Service
ASM 4.7
Phoenix, AZ jobs
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a CustomerService Specialist at ASM, you'll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter.
What you will be working on:
Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking.
Oversee I&Q and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting.
Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams.
Take ownership of the Complete Kit Management Program.
What we are looking for:
BS degree.
Experience as a CSR or Spares Planner, preferably in the semiconductor equipment industry.
Proven customer support experience.
Fluent English communication skills.
Proficiency in Excel and SAP.
Ability to learn and apply new information or skills.
Strong multitasking, prioritization, and time management abilities.
What sets you apart
Experience in semiconductor equipment industry (preferred).
Demonstrated ability to work effectively in cross-functional teams.
Strong problem-solving skills and attention to detail.
Adaptability in a fast-paced, dynamic environment.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 2d ago
Customer Service Representative
Aston Carter 3.7
Tucker, GA jobs
The CustomerService Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies.
Responsibilities
+ Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
+ Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments.
+ Refer unresolved customer grievances to designated departments for further investigation.
+ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
+ Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Essential Skills
+ Customerservice oriented with a focus on providing information in response to inquiries about products and services.
+ Strong verbal and written communication skills.
+ Attention to detail and customerservice skills.
+ Interpersonal skills and the ability to work independently.
+ Ability to accurately document and record customer/client information.
+ Previous experience with computer applications, such as MS Outlook or data entry software.
Additional Skills & Qualifications
+ High school diploma or GED preferred.
+ 0-2 years of customerservice related experience required.
+ 1+ year of experience in customerservice with active interactions/communications with customers.
+ Self-starter, multi-tasker, good communicator, highly organized, calm under pressure.
+ Knowledge of Microsoft Office/Excel/Word.
+ Proficiency in computer operations.
Work Environment
The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM.
Job Type & Location
This is a Contract to Hire position based out of Tucker, GA.
Pay and Benefits
The pay range for this position is $16.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tucker,GA.
Application Deadline
This position is anticipated to close on Jan 29, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$16-17 hourly 2d ago
Customer Service Representative
Aston Carter 3.7
Tucker, GA jobs
The CustomerService Representative will engage in a variety of tasks to ensure smooth operations and exceptional customer experience. The role involves looking at payments and invoicing, handling communication with the lab, answering phones and emails, and facilitating the ordering of supplies.
Responsibilities
+ Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
+ Contact customers to respond to inquiries or notify them of claim investigation results and any planned adjustments.
+ Refer unresolved customer grievances to designated departments for further investigation.
+ Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
+ Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Essential Skills
+ Customerservice oriented with a focus on providing information in response to inquiries about products and services.
+ Strong verbal and written communication skills.
+ Attention to detail and customerservice skills.
+ Interpersonal skills and the ability to work independently.
+ Ability to accurately document and record customer/client information.
+ Previous experience with computer applications, such as MS Outlook or data entry software.
Additional Skills & Qualifications
+ High school diploma or GED preferred.
+ 0-2 years of customerservice related experience required.
+ 1+ year of experience in customerservice with active interactions/communications with customers.
+ Self-starter, multi-tasker, good communicator, highly organized, calm under pressure.
+ Knowledge of Microsoft Office/Excel/Word.
+ Proficiency in computer operations.
Work Environment
The position requires working onsite in Tucker for five days a week, Monday through Friday from 9:30 AM to 6:30 PM.
Job Type & Location
This is a Contract to Hire position based out of Tucker, GA.
Pay and Benefits
The pay range for this position is $16.00 - $17.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Tucker,GA.
Application Deadline
This position is anticipated to close on Jan 27, 2026.
About Aston Carter:
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing double diamond winner for both client and talent service.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.
$16-17 hourly 2d ago
Client Service I Representative- Mailroom
Canon USA & Affiliates 4.6
Rochester, NY jobs
**About the Role**
Responsible for prompt delivery of various on-site work assignments, providing customerservice and ultimately, customer satisfaction.
**Your Impact**
Main Responsibilities:
- Promptly informs supervisor of potential problems or customer concerns.
- Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customerservice.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Mail/Courier Services:
-Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
-Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).
-Researches and routes unidentified and generic mail.
-Receives, logs, delivers and tracks messenger items.
-Responds to customer requests.
-Performs routine upkeep of equipment.
-Records and tracks customer inquiries and fulfillment of requests.
Shipping/Receiving:
-Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments.
-Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures.
-Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
**About You: The Skills & Expertise You Bring**
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
We are providing the anticipated rate for this role: $17.20 - $23.37 hourly.
- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to work OT as needed.
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customerservice and communication skills.
- Ability to work with minimal supervision.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
**Company Overview**
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
**Who We Are**
_Where Talent Fosters Innovation._
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
**What We Offer**
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
**And Even More Perks!**
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site************************************************ ( ************************************************) , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at************************************************ ( ************************************************) .
\#CUSA
**Workstyle Description**
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
**Posting Tags**
\#LI-JZ1 #PM19 #LI-Onsite
**Location** _US-NY-Rochester_
**Company** _Canon U.S.A., Inc._
**Requisition ID** _33862_ **Category** _Customer Service/Support_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at accommodationrequest@cusa.canon.com.
$17.2-23.4 hourly 2d ago
Client Service I Representative- Mailroom
Canon Careers 4.6
Rochester, NY jobs
Responsible for prompt delivery of various on-site work assignments, providing customerservice and ultimately, customer satisfaction. Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal.
- Strong focus on providing good customerservice.
- Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded.
- Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location.
- Attends cross-functional trainings to ensure ability to provide coverage when short-staffed.
- Site responsibility and location of coverage may change based on client and/or division needs.
Mail/Courier Services:
-Responsible for prompt and accurate receiving, sorting, delivery, pick up, and processing of all courier items, interoffice mail, newspapers, magazines and all classed of United States Postal Services mail.
-Tracks courier and accountable items (FedEx, UPS, Certified Mail, etc).
-Researches and routes unidentified and generic mail.
-Receives, logs, delivers and tracks messenger items.
-Responds to customer requests.
-Performs routine upkeep of equipment.
-Records and tracks customer inquiries and fulfillment of requests.
Shipping/Receiving:
-Responsible for shipping and receiving incoming and outgoing packages, materials, parts, or products and verifying and maintaining records of all shipments.
-Receives shipments and counts pieces, retains shipment paperwork, follows delivery schedule for incoming shipments, and secures customer signatures.
-Responsible for operating shipping/receiving equipment, responding to customer requests, data entry, and maintaining inventory.
Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
We are providing the anticipated rate for this role: $17.20 - $23.37 hourly.
- HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.
- Basic computer skills/technical knowledge.
- Ability to work OT as needed.
- Ability to lift up to 50lbs.
- Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.
- Ability to multitask and prioritize in order to meet deadlines.
- Good customerservice and communication skills.
- Ability to work with minimal supervision.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at .
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at .
#CUSA
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
#LI-JZ1 #PM19 #LI-Onsite
$17.2-23.4 hourly 2d ago
Client Service Representative I- Mailroom
Canon, Inc. 4.6
Rochester, NY jobs
About our Company - p { font-size: 18 px; } Canon U.S. A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately Client Service, Representative, Mailroom, Service, Manufacturing, Retail
$39k-47k yearly est. 2d ago
Client Service Representative I
Canon Solutions America, Inc. 4.6
San Antonio, TX jobs
About our Company - p { font-size: 18 px; } Canon U.S. A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately Client Service, Representative, Service, Manufacturing, Retail
$31k-40k yearly est. 2d ago
Solutions Center Representative
Pyramid Consulting, Inc. 4.1
Scottsdale, AZ jobs
Immediate need for a talented Solutions Center Representative. This is a 12-month contract, with potential for project extension opportunity with long-term potential and is located in Scottsdale, AZ (Hybrid). Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-01626
Pay Range: $18 - $19 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities: -
Provides outstanding quality customerservice by demonstrating and understanding customer needs and emphasizing timely responses.
Key Requirements and Technology Experience:
Key Skills; CustomerService
Associate degree/bachelor's degree
Our client is a leading Financial industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
$18-19 hourly 2d ago
Application Reader
Ai4All 3.8
San Francisco, CA jobs
AI4ALL
Application Reader
Seasonal, Part-Time; Remote
AI4ALL is a national nonprofit that is transforming the pipeline of AI practitioners and creating a more inclusive, human-centered discipline. We empower students to be AI Changemakers by cultivating an environment where they develop skills in critical thinking and relationship-building, and expertise in responsible AI.
To accomplish this, we seek students from communities that have been excluded in the AI space. Then we help them build identity in the field, and tap into their own agency and initiative as they build technical and leadership skills. While all are welcome to apply, AI4ALL prioritizes students whose race, gender, or ethnicity has been historically excluded from AI: Black, Hispanic and Latinx, and Indigenous folks; and women and non-binary folks. Our programs run in partnership with colleges and universities around North America.
We are launching the diverse next generation of AI changemakers through education, ethics, and relationship-driven networks. AI4ALL has received funding from Melinda Gates/Pivotal Ventures, Prudential Financial, Accenture, General Motors, and SoftBank among others and has been featured in the New York Times, TIME, CNN, The Washington Post, USA Today, and The Atlantic.
The Opportunity
We are seeking two seasonal part-time Application Readers to join our team and play a key role in supporting the AI4ALL Ignite Accelerator admissions process. AI4ALL Ignite Accelerator is a virtual 20 week comprehensive program designed to equip college students whose race, gender, or ethnicity has been historically excluded from AI with the necessary skills and support to thrive in the AI/ML field.
Reporting to the Program Associate, part-time Application Readers will focus on reviewing student applications within the admissions platform, accurately labeling and organizing applicant data, monitoring application trends and platform performance, and keeping the admissions team informed throughout the cycle. This role will also assist with reviewing confirmation of enrollment submissions, responding to student inquiries, and identifying opportunities to improve the admissions experience. This role is ideal for a highly organized, tech-savvy, and detail-oriented individual who thrives in a collaborative environment and is committed to AI4ALL's mission to transform the pipeline of AI practitioners and create a more inclusive, human-centered discipline.
This seasonal part-time position is fully remote and requires individuals to conduct work from their own computers. The position will run from January 2026 to May 2026 with the possibility for extension. The role requires approximately 10 hours per week. Most hours are asynchronous, but some synchronous hours will be required. Synchronous time may include meetings and training sessions, and will be included in the weekly time commitment.
What You'll Do
Application Readers will be responsible for:
Application Management (90%)
Work within applications system to review incoming student applications and accurately label and organize applicant data
Provide regular updates to the Admissions team regarding application trends, platform functionality, and other relevant observations impacting the admissions process.
Review confirmation of enrollment submissions for accepted students and provide regular updates on the results to the Program Associate
Student Admissions (10%)
Respond to student questions regarding the admissions process or their application status, providing timely and accurate information
Reach out to students for missing information on their applications or confirmation of enrollment
Participate in admissions retrospectives and provide feedback to improve processes, resources, and the overall applicant experience.
Who You Are
The Application Reader position calls for a motivated individual who embodies the following knowledge, skills, and experience:
1-2 years of professional work experience, ideally working in an admissions role or with Undergraduate students.
Comfort working with data and online systems (e.g., filtering, sorting, or labeling data; ensuring accuracy and consistency).
Excellent written and verbal communication skills.
Strong attention to detail.
Proficiency in using common productivity tools such as Google Workspace.
Ability to work independently and collaboratively in a remote environment.
Are passionate about increasing diversity and inclusion in artificial intelligence.
We'd prefer candidates who:
Possess an undergraduate degree or equivalent experience in a related field.
Have prior experience using online application or data management platforms (e.g., Enrollsy, Smarter Select, or similar).
Have familiarity with the project management tool, Asana.
Demonstrate initiative and ownership in remote roles, including identifying and addressing gaps or next steps proactively.
Thrive in a fast-paced and ever-changing environment; adaptability is key.
In addition, AI4ALL staff embody a commitment to our values of inclusion, humanity, technology, agency, learning, and education.
We know there is research that shows women and minorities are less likely to apply for jobs if they don't have all of the key skills for a position. AI4ALL encourages candidates with some, but not all, of the skills listed in the job description to apply.
Compensation, Work Environment, And Location
This is a non-exempt position with an hourly rate of $22.00 per hour for approximately 10 hours per week. The position is not eligible for company benefits due to the nature and duration of employment.
AI4ALL is a remote-first organization, allowing staff from all over the United States to work together in a virtual environment. This position offers flexible hours and the opportunity to work remotely, making it ideal for those who thrive in independent and collaborative virtual environments.
Work is performed both independently and collaboratively. Work is performed on a personal computer, requires almost constant use of a keyboard, mouse, or other pointing device and may be performed sitting or standing.
EEO Statement
AI4ALL is an equal opportunity employer committed to hiring a diverse workforce at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, veteran status, gender identity or expression, or any other basis protected by local, state, or federal law. This policy applies with regard to all aspects of employment, including hiring, transfer, promotion, compensation, eligibility for benefits and termination. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
#J-18808-Ljbffr