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Senior Associate jobs at Publicis Sapient

- 18 jobs
  • Senior Associate, Retail Partnerships

    Doordash 4.4company rating

    Seattle, WA jobs

    About the Team The DoorDash Enterprise Retail team manages the strategic vision, acquisition, and development of the largest retail partnerships in North America. This team sits within the New Verticals Business Development organization. We support our merchant's broader e-commerce strategy, helping them find new ways to acquire, engage with and retain customers. We also love to help our partners solve their operational issues at the lowest level of detail; no job is too big or too small. About the Role The Retail Partnerships Senior Associate will help steer the company's effort to adopt and partner with retailers and CPGs at all levels of the sector. eCommerce is expanding, and DoorDash is making meaningful strides to become a leader in this sector. You will report to a Sr. Manager or Manager, Retail Partnerships. We expect this role to be flexible in terms of time spent remote, in-office, and traveling to visit merchant partners. You're excited about this opportunity because you will… * Driving and leading on strategic growth initiatives for your Mx portfolio * Working with internal product teams to ensure we're prioritizing the right features for our merchants, dashers & customers * Project managing the rolling out hundreds of stores across the country * Designing marketing and promotional campaigns for new, returning or churned customers * Getting into the field to do a test delivery * Gathering insights on consumer behavior and shopping patterns * Leading special projects to drive operational efficiency for your partners We're excited about you because… * You're Impact Motivated -- You have a natural desire to improve the overall business * You're Curious -- You love digging into low levels of detail to extract insights * You're Strategic -- You love to find the win-win in develop novel agreement structures to grow business with partners * You're Resourceful -- You are happy juggling many priorities concurrently and being creative with solutions to move fast * You're Collaborative - You enjoy working with lots of different people, both external and internal * You're an Owner - You step up to drive projects forward with minimal supervision * Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. Qualifications: * 5+ years of account management, consulting, banking, or strategic partnerships in technology or high growth / early stage startups * Bachelor's degree required * Business Development and/or Partnerships experience * Experience with Analytics and Presentation tools * Prior investment banking, consulting experience (preferred, not required) * Proficiency in analytics & visualization tools (e.g., Tableau, Sigma, SQL) Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $92,880-$156,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $116,100-$195,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $116.1k-195k yearly 37d ago
  • Development Associate - Donor Engagement

    CDP 3.2company rating

    Washington jobs

    Position Type: Full-time, Salaried, Exempt Salary Range: $65,425 Candidates will be reviewed on a rolling basis. The position will remain open until we have a sufficient pool of diverse candidates who meet the job requirements, at which point we may pause the review of new applications before the stated deadline. Please understand you may not be contacted for several weeks after you apply. Ideal Start Date: 2-4 weeks after offer About the Center for Disaster Philanthropy CDP began in 2010 with the goal of pioneering the practice of strategic disaster philanthropy. Since then, it has grown in its ambition, envisioning a world where the impact of disasters is minimized through thoughtful, equitable and responsible recovery for all. CDP has a $40 million budget and a team of more than 30 staff members working remotely across the U.S. CDP is a trusted partner, expert and authoritative resource helping hundreds of individuals, foundations and corporations boost the impact of philanthropic giving in response to disasters and humanitarian crises by supporting equitable recovery and addressing the root causes of vulnerabilities worldwide. In 2024, CDP awarded approximately $16 million through 70 grants to grantee partners worldwide, demonstrated thought leadership through webinars, blog posts, featured speaking engagements, and other events, and served 20+ philanthropic partners through consulting efforts. In 2020, CDP was a featured nonprofit for the 14th Annual CNN Heroes: An All-Star Tribute. CDP has earned Charity Navigator's Four-Star Charity rating, Candid's Platinum Transparency seal and is a Better Business Bureau Accredited Charity. As an organization grounded in racial and intersectional equity, our team members are deeply committed to strengthening communities most vulnerable to disasters because of systemic inequities. We are guided by our values of integrity, boldness and innovation, humility, and empathy in all that we do in pursuit of our mission. Bottom line: We aspire to walk the talk of anti-racism and treat each other and our partners in ways that inspire trust, creativity, learning and care. Be a part of our fast-growing team that offers countless ways to help communities thrive. Join us! Responsibilities & Duties Over the last few years of CDP's 15-year history, growth has been exponential. CDP has consistently raised revenue to support CDP's mission, its strategy, education and innovation programs, and its disaster funds. In 2024, CDP raised more than $43 million to help mobilize philanthropy to support equitable disaster recovery. CDP has built its strategic reserves over the past six years, building its organizational savings to more than $20 million. This growth, coupled with increased visibility, brings a critical need for efficient, accurate and high-quality donor support and stewardship. Reporting to the director of donor engagement, the development associate plays a pivotal, hands-on role in supporting CDP's donor engagement and stewardship efforts. This position is essential for ensuring a best-in-class donor experience through timely and accurate reporting and meticulous tracking of donor activities and gift deliverables. This role focuses on operational excellence and data integrity within the donor relations function. The development associate will be responsible for the core processes that support the entire donor life cycle, from tracking gift commitments to coordinating the creation and delivery of critical donor reports. By ensuring the accuracy and consistency of our data, this role directly supports the development team's core goals of: Increasing revenue to fund CDP's mission Building and maintaining strong donor relationships with attentiveness to donor relations Expanding the donor base Ensuring operational efficiency and accuracy As a fully remote workforce, CDP prioritizes employee engagement and relationship-building in service of a collaborative culture rooted in equity. To this end, in-person team retreats are scheduled throughout the year in different regions of the U.S. This role will be expected to attend 2-3 retreats per year, which average 3-5 days of travel each. This role may also require travel to donor engagement events, conferences and other convenings. The successful candidate will display the following traits: You are a detail-oriented executor with a deep commitment to operational excellence. You possess exceptional organizational skills and the ability to manage complex timelines with precision. You are a natural collaborator, able to work seamlessly across multiple internal teams (e.g., marketing & communications, fund management) to gather information and ensure deliverables are met. You are dedicated to data integrity and understand that the quality of our donor data underpins our long-term success. Primary responsibilities include: The development associate plays an essential role in advancing CDP's donor engagement and stewardship efforts. Reporting to the director of donor engagement, this role supports the delivery of excellent donor experiences through clear communication, strong cross-team coordination and high standards of data stewardship. Donor reporting & communication Coordinate timelines for donor reporting and ensure the timely delivery of high-quality, accurate reports to funders. Collaborate with the marketing & communications team on editing, formatting, and creating compelling donor reports and stewardship materials. Work with program teams to proactively gather accurate qualitative and quantitative information required for restricted and general donor reporting. Ensure all communication aligns with CDP's values. Gift implementation & tracking Lead cross-functional tracking of gift deliverables, applying strong project management skills to ensure commitments across development, program and finance are met on time and with high quality. Maintain structures and systems to track and communicate upcoming deliverables, milestones and next steps. Document donor engagement actions with accuracy, ensuring stewardship touchpoints (e.g., thank you letters, engagement calls, impact updates, next steps) happen consistently and reflect CDP's donor experience standards. Identify risks or delays and collaborate with internal stakeholders to resolve issues, demonstrating a proactive and solutions-oriented approach. Donor data integrity & tracking Use the CRM system (Blackbaud RENXT) to accurately input, track and maintain donor engagement activities, meetings and interactions, ensuring high standards of data quality and usability. Support data integrity and consistency across donor records, applying strong attention to detail and understanding of how accurate data supports CDP's strategic decision-making. Produce or support analysis of donor engagement trends, using data to inform stewardship strategies to strengthen CDP's relationship-building approach. Contribute to ongoing improvements in data processes, tools and documentation to enhance operational excellence and efficiency. Required qualifications and skills: >2 years of professional experience in development, fundraising or donor relations, with a proven focus on operational support and stewardship. Strong organizational and project management skills, with a demonstrated ability to balance immediate deadlines with long-term planning and manage multiple projects simultaneously. Proficiency in donor databases and fundraising software. Excellent written and verbal communication skills, with a high level of professionalism and attention to detail in all correspondence. Ability to work independently in a fully remote environment and collaborate effectively with dispersed, cross-functional teams. Preferred qualifications and skills: Direct experience with Blackbaud NXT and Kindsight. Experience with project management tools. Familiarity with donor reporting and restricted funding requirements. High degree of comfort and skill using Microsoft Office, particularly Word and Excel, as well as Adobe and PowerPoint. Personal characteristics: Commitment to the values intrinsic to CDP's mission and strategy. Energetic and eager to tackle new projects and ideas. High tolerance of ambiguity and appetite to tackle issues constructively. A team player capable of cultivating productive relationships across teams. Sense of humor. We welcome and encourage applicants with non-traditional career paths. If you don't meet the qualifications outlined here, please apply and tell us how your experiences would equip you for the job. CDP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. To Apply Qualified candidates should submit their resume and a cover letter via this link. Applications must highlight competencies against requirements. All applicants must be able to provide documentation that they are legally eligible to work in the United States for an extended period. Due to the expected volume of applications, only finalists will be notified. No phone calls, please.
    $65.4k yearly 16d ago
  • TikTok Shop - Senior Strategy Associate

    Tiktok 4.4company rating

    Seattle, WA jobs

    About the team: The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth can not be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for a resource planning & analytics associates. Responsibilities * Develop and operationalize a comprehensive framework to measure the efficiency and impact of TikTok Shop's business strategies and budget investments. * Analyze performance across programs, identify what's working and what's not through benchmarking and deep strategic analysis, and recommend optimization opportunities to improve ROI. * Partnering closely with cross-functional teams, you will establish clear efficiency metrics, generate actionable insights, and drive continuous improvement in both spend effectiveness and strategic decision-making.Minimum Qualifications * Strong quantitative and analytical skills with the ability to translate data into actionable insights * Experience partnering with cross-functional stakeholders and influencing without authority * Excellent verbal and written communication skills * Experience with performance metrics tracking, including designing or evaluating measurement frameworks Preferred Qualifications * A/B testing experience preferred * SQL experience preferred * Consulting experience preferred
    $117k-181k yearly est. 14d ago
  • Senior Associate, Custody Product Operations

    Coinbase 4.2company rating

    Olympia, WA jobs

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our ******************************** is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Custody Product Operations team is responsible for ensuring the smooth operations and support of Coinbase Custody's products and services. As the complexity in the digital asset space grows, this team plays a key role in maintaining high standards of risk mitigation, control, and client experience. You'll own initiatives to reduce risk, enhance efficiency and fortify operational workflows. By managing projects that optimize processes, implement controls and enhance the client experience, you'll play a key role in strengthening our position as the industry leader in digital asset custody and driving revenue growth. *What you'll be doing (ie. job duties):*** * Develop and execute critical workflows for custody product operations and support teams. * Support Custody product and feature launches with a focus on asset management, internal readiness and client experience. * Maintain documentation including operational procedures, support materials and internal databases. * Continuously identify and advocate for improvements to tools and processes to enhance operations and support workflows. * Triage and prioritize product features and enhancement requests. * Plan, execute, monitor and ensure successful completion of programs focused on scaling institutional operations and the client experience. *What we look for in you (ie. job requirements):*** * 5+ years of experience managing projects, processes or client support operations. * Strong product operations or project management skills with a focus on risk reduction and efficiency gains. * Effective communication, problem solving and analytical skills. * Motivated by Coinbase's mission and a client centric mindset. * A data-driven approach to problem solving and continuous improvement. * Proven track record of effective cross-functional stakeholder management, driving successful outcomes, anticipating potential risks, roadblocks and dependencies. * Support our mission to be the most trusted counterparty through responsible growth and prudent operational controls. *Nice to haves:* * Background in financial services, digital assets or a highly-regulated industry. * Experience advocating for prioritized enhancements to tools, systems or procedures. * Comfort adapting to changing priorities in a fast-paced environment. Job #: P74526 *Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)). Pay Range: $130,900-$154,000 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the *********************************************** in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations*********************************** *Global Data Privacy Notice for Job Candidates and Applicants* Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available ********************************************************** By submitting your application, you are agreeing to our use and processing of your data as required. *AI Disclosure* For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. *The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
    $130.9k-154k yearly 44d ago
  • Digital Consulting Consulting Associate/Sr. Associate - Oracle EPM

    Huron Consulting Group 4.6company rating

    Seattle, WA jobs

    Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Senior Associates play an integral client-facing project or work-stream leadership role. While activities vary based on project size/scope and individual skill-sets and strengths, the Sr. Associate can expect to spend their time with a heavy focus on material client interaction through all projects, project management, intensive data-analysis and the identification for the "so-what's" therein, and to creating compelling client-ready presentations. Additionally, the Sr. Associate will focus on developing Analysts and Coachees. **Qualifications:** + Bachelor's or Master's degree in a field related to this position or equivalent work experience + 3-5 years of experience analyzing requirements, writing functional specifications, conducting tests, troubleshooting issues and interfacing with business users + 1-2 years of experience owning project workstreams with little to no supervision + At least 2 years' experience with either Hyperion Planning / PBCS / EPBCS and Essbase OR FCCS/ARCS/EDMCS/PCMCS + Experience with Hyperion Planning and Hyperion Essbase in both development and administrative roles + Experience with automation scripts (MaxL) and integration of the full Hyperion suite + Extensive knowledge of Excel, Essbase Spreadsheet Add-in and SmartView + Ability to solve complex problems creatively with strong critical thinking + Strong analytical skills coupled with a functional or technical acumen and hands-on expertise with cloud-based enterprise solutions + Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams + Willingness to travel up to 50% as needed to work with client or other internal project teams The estimated base salary range for this job is $105,000 - $145,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $117,600 - $171,100. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. **Position Level** Senior Associate **Country** United States of America At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
    $117.6k-171.1k yearly 60d+ ago
  • TikTok Shop - Senior Strategy Associate

    Tiktok 4.4company rating

    Seattle, WA jobs

    About the team: The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth can not be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. We are looking for resource planning & analytics associates. Responsibilities * Develop and operationalize a comprehensive framework to measure the efficiency and impact of TikTok Shop's business strategies and budget investments. * Analyze performance across programs, identify what's working and what's not through benchmarking and deep strategic analysis, and recommend optimization opportunities to improve ROI. * Partnering closely with cross-functional teams, you will establish clear efficiency metrics, generate actionable insights, and drive continuous improvement in both spend effectiveness and strategic decision-making.Minimum Qualifications * Strong quantitative and analytical skills with the ability to translate data into actionable insights * Experience partnering with cross-functional stakeholders and influencing without authority * Excellent verbal and written communication skills * Experience with performance metrics tracking, including designing or evaluating measurement frameworks Preferred Qualifications * A/B testing experience preferred * SQL experience preferred * Consulting experience preferred
    $117k-181k yearly est. 14d ago
  • Senior Associate, Merchant Strategy & Operations

    Doordash 4.4company rating

    Seattle, WA jobs

    About the Team On the Merchant Strategy & Operations team, our mission is to have best-in-class restaurant selection for Consumers and build products and services for our Merchants to grow their businesses profitably on DoorDash. We work on problems ranging from acquiring and onboarding new merchants to building a positive experience and solving pain points for existing merchants, to growing their sales through new products and services. About the Role As a Merchant Strategy & Operations Senior Associate at DoorDash, you will lead the support experience for our merchants, owning both the strategy & execution of how we serve them once they're live on the platform. You'll be responsible for transforming support into a tech-first, scalable, and seamless experience that drives merchant satisfaction, retention & loyalty. You're excited about this opportunity because you will… * Strategize - Build the strategy for helping merchants succeed once they're live on DoorDash by providing fast and seamless solutions when merchants face issues, minimizing operational friction * Experiment, Analyze and Implement - Use data-driven decision-making and sound business judgment to drive go-to-market & execution for new initiatives to help merchants have the best experience on Doordash * Influence - Work cross-functionally with our product, operations, marketing, sales, finance, and analytics teams to land key initiatives We're excited about you because… * You have a Bachelor's degree or higher * You have 2-3 years of experience in consulting, strategy, operations, banking, technology, or related experience; high-growth or early-stage startup experience and experience leading a team are a plus * You have a proven track record of working on highly cross-functional initiatives, managing towards ambitious goals, and succeeding in a complex environments * You're an owner / self-starter - You have a bias towards action and are proactive in identifying opportunities and solutions, and areas to add value * You're naturally curious - You always look for ways to innovate and improve * You're a problem solver - You solve problems from first principles and resist "this is how it's always been done" thinking * You're analytical - You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel. * You're gritty - You roll up your sleeves and do whatever it takes to make things successful * You're persuasive and a relationship-builder - You leverage clear, concise communications (both written and verbal) to influence and motivate people at all levels across a variety of job functions * Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. We expect this position to be filled by 12/22/25. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $78,200-$115,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $78.2k-115k yearly 60d+ ago
  • Digital Consulting Sr. Associate, Oracle EPM Planning (US or Canada)

    Huron Consulting Group 4.6company rating

    Washington jobs

    Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. Senior Associates play an integral client-facing project or work-stream leadership role. While activities vary based on project size/scope and individual skill-sets and strengths, the Sr. Associate can expect to spend their time with a heavy focus on material client interaction through all projects, project management, intensive data-analysis and the identification for the “so-what's” therein, and to creating compelling client-ready presentations. Additionally, the Sr. Associate will focus on developing Analysts and Coachees. Qualifications: Bachelor's or Master's degree in a field related to this position or equivalent work experience 3-5 years of experience analyzing requirements, writing functional specifications, conducting tests, troubleshooting issues and interfacing with business users 1-2 years of experience owning project workstreams with little to no supervision At least 2 years' experience with either Hyperion Planning / PBCS / EPBCS and Essbase Technical implementation experience with cloud-based Oracle EPM suite- Planning Experience with automation scripts (MaxL) and integration of the full Hyperion suite Extensive knowledge of Excel, Essbase Spreadsheet Add-in and SmartView Ability to solve complex problems creatively with strong critical thinking Strong analytical skills coupled with a functional or technical acumen and hands-on expertise with cloud-based enterprise solutions Strong verbal and written communication skills with ability to articulate results and issues to internal and client teams Willingness to travel up to 50% as needed to work with client or other internal project teams Flexible living locations in the U.S. The estimated base salary range for this job is $105,000 - $145,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $117,600 - $171,100. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future.Position LevelSenior AssociateCountryUnited States of America
    $117.6k-171.1k yearly Auto-Apply 60d+ ago
  • TikTok Shop - Senior Analytics & Strategy Associate, Logistics

    Tiktok 4.4company rating

    Seattle, WA jobs

    The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates. With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users and brands. Responsibilities * In charge of short-term and long-term strategic planning to improve TikTok E-Commerce logistics experience and cost, which is the most critical pillar for ECommerce business. including selection of the most suitable logistics and supply chain model, identification of critical logistics assets, etc. * In charge of in-depth industry research; identifying opportunities along the value chain, and providing insights and recommendation for mid- / long- term strategy * In charge of target setting and business diagnostics of Ecommerce logistics and supply chain practice; identifying most critical issues for business and providing solutions with cross-team collaboration Minimum Qualifications * 2 years experience or above of strategic and analytical experience at leading management consulting firm, investment, research, and/or tech/ecommerce companies, and/or data analytics, data scientists positions * Strong problem-solving capabilities. * Excellent communication skills and can effectively handle cross-functional collaboration. Preferred Qualifications * Experience in e-commerce or logistics is a plus * Strong data & analytics capabitilies is a plus * Competitor Analysis: specific experience in equity research, public market investing (e.g., hedge fund, mutual fund), and/or corporate finance/sharehold value consulting. * Take proactive initiative to identify operational challenges, analyze problems, and autonomously develop and implement innovative solutions, demonstrating a motivated self-starter attitude focused on continuous improvement.
    $117k-181k yearly est. 60d+ ago
  • Senior Associate, Dasher & Logistics - Delivery Excellence Strategy & Operations

    Doordash 4.4company rating

    Seattle, WA jobs

    About the Team The Dasher & Logistics team is responsible for ensuring every delivery is completed with speed, accuracy and a positive Consumer, Merchant and Dasher experience. Our Dasher & Logistics owns initiatives that touch all parts of the Dasher life cycle ranging from supply & demand, cost & quality, Dasher pay, Dasher retention, order batching and beyond. We care about metrics like delivery times, cost per order, dasher compensation, cancellations, missing items and many more! About the Role The Senior Associate, Dasher & Logistics Delivery Excellence Strategy & Operations role is for individuals with an ownership mentality who enjoy tackling complex problems, developing innovative solutions, collaborating across teams, and executing to bring strategies to life. In this role, you will analyze business performance, identify opportunities for improvement, and work with cross-functional partners (Internally & Externally) to enhance our operations. You will help ensure we deliver a high-quality experience to all sides of our marketplace, balancing efficiency, cost, and stakeholder satisfaction. You're excited about this opportunity because you will… * Analyze - Break down data to identify trends, uncover pain points, and get to the lowest level of detail to inform decision-making. * Experiment - Use a data-driven approach and market knowledge to identify opportunities, run tests, and continuously improve our operations. * Influence - Work cross-functionally with teams such as Product, Analytics, Engineering, and Marketing to bring solutions to life. * Grow professionally - Gain exposure to multiple sides of the business, own special projects, and expand your scope over time. We're excited about you because… * You have 3-4 years of work experience in banking, consulting, business operations, strategy, operations, technology, startups, STEM fields, or related areas. * You're analytical - able to structure and execute analysis, identify insights, and make data-driven recommendations. * You're proficient in Excel or Google Sheets, have advanced SQL skills, and can manage complex datasets. * You're a problem solver - able to translate high-level goals into actionable plans. * You're comfortable communicating with stakeholders internally and externally to drive projects forward. * You're a self-starter - able to thrive in a fast-paced, evolving environment. * You have a Bachelor's degree in a related field. * Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $78,200-$115,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $78.2k-115k yearly 60d ago
  • Digital Consulting Associate/Sr. Associate - Oracle Cloud ERP

    Huron Consulting Group 4.6company rating

    Washington jobs

    Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. Join our team as the expert you are now and create your future. An indispensable role… Our clients approach us with a unique set of complex challenges to forge strategy and operations with technology. So, we are constantly on the look-out for outstanding consultants with varying types of expertise and knowledge who are passionate about uncovering, untangling, and tackling the biggest challenges facing the industry. Our capable Associates utilize Huron tools, methodologies and best practices in the selection, planning and implementation of leading enterprise software and analytics solutions. Skilled relationship builders, our Associates are responsible for project work stream delivery, work plan management, analytics, reporting and client interface/presentations. They collaborate with client staff and leadership while managing and mentoring junior Huron staff. Our Associates gain valuable, hands-on consulting experience and world-class training and development…that translates to career growth. Huron is big enough to offer the opportunity and exposure you need for your career growth-but small enough to give you individual attention for your professional development. We see what's possible in you and help you achieve it. Qualifications: Bachelor's or Master's degree in a field related to this position or equivalent work experience 2-4 years of experience in analyzing requirements, writing functional specifications, conducting tests, troubleshooting issues and interfacing with business users At least 2 years of related experience with ERP cloud implementations in a consulting role Experience leading implementations with at least 2 of the following Oracle Cloud modules: General Ledger (GL,) Receivables (AR), Payables (AP), AM, CASH, Grants, and/or PPM Strong analytical skills used to translate information from meetings into documentation that can be shared with meeting participants and project teams Effective oral and written communication skills Ability to own project workstreams through self-discipline for planning and organizing tasks with little to no supervision A desire and willingness to learn new tools, techniques, concepts, and methodologies Strong attention to detail, with a quality-focused mindset Aptitude for, and enjoyment of working in teams Willingness to travel up to 50% as needed to work with client or other internal project teams The estimated base salary for this job is $105,000 - $145,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $117,600- $171,100. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. Position LevelAssociateCountryUnited States of America
    $117.6k-171.1k yearly Auto-Apply 60d+ ago
  • Senior Strategy & Analytics Associate (Multiple Positions)

    Tiktok 4.4company rating

    Seattle, WA jobs

    TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. Why Join Us Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us. About the Team Our team plays a crucial role in ensuring the company's success. We seek people who are willing to learn and put in the effort to solve problems. Our challenges are not your regular day-to-day problems - you'll be part of a team that's developing new solutions to new challenges. It's working fast, at scale, and we're making a difference. We are looking for talents to join us on this exciting journey! Responsibilities Act as the primary strategy business partner for the ecommerce business teams, providing data-driven insights to shape strategic agenda of business teams and fuel business growth. Monitor on-going internal and competitive business trends in the assigned area of responsibility. Leverage both internal and external/syndicated data to perform in-depth internal and market analysis and competitive landscape benchmarking. Synthesize internal and external research to formulate data-driven near-/medium-/long-term business recommendations. Support business teams on high priority business operations topics, including breaking down GMV targets into demand and supply drivers. Identify and manage cross-functional dependencies to influence business decisions/change and strategically improve operational efficiency. Drive continuous improvement through targeted initiatives that address specific challenges. Conduct thorough market segmentation research, delving into the intricacies and value drivers of each business segment.Qualifications Bachelor's degree or foreign equivalent degree in Computer Science, Engineering (any), Information Technology, Business, Accounting, Finance, Economics or a related field, and 3 years of related work experience. Of the required experience, must have 3 years of experience in each of the following: Project management, including defining project scope, developing detailed workplans, coordinating cross-functional collaboration, and managing key stakeholders to deliver strategic business outcomes; Using Structured thinking and First-principles thinking to disaggregate complex business challenges, questions, or problems into clearly defined business strategy questions; Performing market assessments of business opportunities by conducting competitive analyses, estimating market size, and building revenue models to support product strategy decisions; Gathering and analyzing large digital data sets containing both structured and unstructured data to derive customer insights using Excel, R or similar statistical programming tools; Building dashboards, including tables and graphs, to monitor business performance metrics and conducting root-cause-analysis of metric movements; and Delivering business presentations with business applications, including Pivot Tables in Excel and PowerPoint, to influence product strategies. Travel Requirement: Domestic and international travel required up to 20%. Type: Full time, 40 hours/week Location: Bellevue, WA Salary Range: $112694 - $144400 per year To Apply, click the apply button below. Contact ******************** if you have difficulty submitting resume through the website. TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ****************************** #IND-DNI
    $112.7k-144.4k yearly Easy Apply 22d ago
  • Senior Associate, Ads Platform Efficiency - Strategy & Operations

    Doordash 4.4company rating

    Seattle, WA jobs

    About the Team Our Advertising & Promotions team broadly operates at the intersection of e-commerce and advertising, surfacing and monetizing relevant content that benefits our core audiences. We provide digital solutions to help advertisers reach DoorDash audiences. The Ads Platform Strategy & Operations team is responsible for: 1) Driving sales and campaign lifecycle efficiency via automation & process optimization, 2) Building the platform foundation to help us scale, and 3) Creating simple self-serve tools for Merchants to drive GMV growth. About the Role As a Senior Associate on the Ads Platform S&O team, you'll work cross-functionally to develop processes and tools that allow for our business to scale during a period of hypergrowth. Specifically, your work will improve how we bring Ads & Promos campaigns to life across Sales, Insights, and Ad Operations along with Product, Strategy & Operations, Accounting, Finance and more. Specific areas of focus will include: * Leveraging Gen AI to revolutionize how we sell, build, and optimize campaigns as this will be instrumental in driving scalability and shaping the future of our Ads Platform * Implementing, managing, and scaling sales & operations via offshore resources, automation tools, and streamlined end-to-end processes * Partnering with sales and merchants to identify product-market fit for key resources and streamline go-to-market strategies to drive product adoption * Scoping and building the tooling and efficiency roadmap leveraging both internal and external resourcing You'll report to the Sr. Manager, Ads Platform Strategy & Operations. You're excited about this opportunity because you will… * Build: You are eager to implement efficiency and automation, understand and work with systems, and explore the best ways to leverage Gen AI that will unlock our ability to scale. * Analyze: Use data-driven decision-making to run and scale experiments on everything from developing new engagement models for Sales to new self-serve tools for Merchants to drive Ads growth * Operate: You want to roll up your sleeves and get to the lowest level of detail to find the best solution in practice, not just in theory. * Collaborate: You value cross-functional partnerships, and will thrive at working across Sales, Operations, Insights, Product, Engineering, Legal, Accounting, Support, and more to deliver results. * Strategize: You'll develop the strategy and roadmap to best serve our advertiser and internal partners through a period of rapid growth. We're excited about you because… * You have 3+ years of experience in strategy & operations / product management / product marketing / business operations / management consulting or related experience (preferably in the advertising or ad tech industry) * You are a problem solver with expertise in process design & optimization and love improving inefficiencies * You have a strong interest or experience in leveraging AI and other emerging technology to solve business problems * You get excited by working with systems such as Salesforce, Snowflake, and internal tools * Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. * You thrive while wearing multiple hats and working across a variety of projects. teams, and workstreams * You are an analytical thinker who can distill complex data (Excel/Google Sheets/SQL) into actionable recommendations * You have your Bachelor's degree We expect this position to be filled by 11/24/25. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: * For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. * For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $78,200-$115,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on "protected categories," we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $78.2k-115k yearly 60d+ ago
  • Consulting Senior Associate - Innosight Strategy & Innovation (Nationwide)

    Huron Consulting Group 4.6company rating

    Seattle, WA jobs

    Innosight is a global strategy consulting firm focused on helping leading organizations design and create the future. We work with them to develop growth strategies, build innovation capabilities, and accelerate new growth initiatives. As a member of the Innosight team, you'll have the opportunity to work with leaders at Global 1000 companies to tackle some of the most interesting challenges in business. • We are the leading practitioners of disruptive innovation, building on the work of our co-founder, Harvard Business School professor Clay Christensen. • Because we focus on growth strategy and innovation, we bring unique expertise and authority to the challenges our clients face: Where is our next big opportunity, and what is our strategy to get there? How do we build an organization that is innovative and future focused? How do we disrupt ourselves before others do? • Our values - including humility, collaboration, transparency, and intellectual curiosity - guide our work with clients, with each other, and our commitment to enabling innovation in organizations. • Our work environment emphasizes the exchange of ideas, continuous learning, and collaboration. And our smaller team structure offers exposure to senior-level executives early in your consulting career. Healthcare organizations must stay ahead of disruption by making data-driven decisions that accelerate transformation. Innosight thoroughly examines the intricate patient care challenges encountered by payor and provider healthcare entities to stabilize business today and create tomorrow's growth engine. As trusted strategic partners to CEOs and C-Suites, we help drive the healthcare industry forward by designing innovative enterprise-level long-term plans and partnerships for the world's leading healthcare organizations. Innosight is seeking a Senior Associate to join our consulting team. Senior Associates play a critical role in driving client impact-partnering closely with Project Managers and case teams to structure work, guide problem-solving, and deliver high-quality results. You will take on increasing managerial responsibilities, independently own complex workstreams, and help shape client recommendations and project storylines. The ideal candidate brings strong strategic thinking, a collaborative and entrepreneurial mindset, and a commitment to developing both client insights and junior team members. Key Responsibilities Support Project Leadership: Work closely with case teams and project managers to drive team thinking, work activities, and deliverables. Workstream Ownership: Independently own and manage one or more workstreams, including problem structuring, developing detailed work plans, overseeing analysis, and driving results. Guide Problem Solving: Form hypotheses, break down complex problems, prioritize key analyses, and manage timelines to deliver impact. Deliver Client-Ready Results: Prepare high-quality deliverables, including clear analyses, compelling presentations, and actionable insights. Client Interaction: Facilitate brainstorming and client training sessions; present findings and recommendations to clients and senior executives. Business & Firm Development: Lead and advance intellectual property development and consulting offerings; contribute to internal initiatives and business development. Mentor Junior Talent: Support the professional development of junior employees, fostering a collaborative and high-performing team environment. Leverage Innovation Tools: Apply Innosight IP and emerging technologies, including generative AI, to inform and enhance recommendations. Qualifications Minimum of 5 years of management consulting experience required, preferably in strategy (e.g., growth strategy, market entry, M&A, corporate strategy and transformation, or business model innovation). Strong interest in or prior experience with the healthcare provider industry (e.g., hospitals, health systems), including leading or contributing to strategy, growth, or innovation projects. Demonstrated experience independently owning significant workstreams and interacting directly with clients and senior executives. Proven ability to structure and solve ambiguous, complex problems using logic, creativity, and data-driven approaches. Demonstrated capacity to manage workstream planning, guide analysis, and lead or mentor junior team members. Excellent written and oral communication skills, with the ability to influence senior-level audiences. Bachelor of Science (BS) or Bachelor of Arts (BA), or another advanced degree is required. Advanced proficiency in PowerPoint and Excel; strong capability in producing client-ready deliverables. Familiarity with generative AI concepts and tools; experience applying them to client or analytical work is a strong plus. Self-starter who thrives in both structured and unstructured, highly collaborative environments. Travel and Home Office: Travel requirements vary by project, but candidates must be willing to travel weekly (up to 80%). You may live anywhere in the contiguous 48 states near a major airport. The estimated base salary range for this job is $165,000 - $200,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $206,250 - $250,000. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. #LI-JD1 #LI-Remote Position LevelSenior AssociateCountryUnited States of America
    $83k-112k yearly est. Auto-Apply 31d ago
  • Senior Associate, Support Automation

    Doordash 4.4company rating

    Seattle, WA jobs

    About the Team Our team is looking for a Senior Associate to help our Support Automation team scale to meet the rapid growth of our last-mile logistics platform. You will be analytical, have a demonstrated track record of relentless, effective execution, and be excited to tackle one of our company's most challenging business problems. About the Role The mission of the Support Automation team, and the objective of your role, is to make DoorDash the platform of choice for all users by delivering seamless, intuitive, and efficient support experiences. This means ensuring users can resolve issues quickly and confidently, while also proactively identifying opportunities to improve end-to-end experiences through automation, insights, and experimentation. In this role, you will collaborate closely with cross-functional partners across product, engineering, operations, and analytics to enhance support journeys, optimize automation systems, and reduce friction across the platform. You will report to a Manager on the Support Automation team within the broader Customer Experience organization. You're excited about this opportunity because you will… Generate, analyze and leverage data to identify opportunities to improve the Dasher experience Partner with teams within and outside of support operations to improve processes and the resulting experience for all our customers Execute your recommendations from start to finish, from analyzing data to building a business case, aligning stakeholders, testing ideas, executing and measuring results We're excited about you because… You have worked on projects across teams and demonstrated success in fast-paced, ambiguous environments. You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel. You're organized. You thrive in creating structure out of nothing. You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist “this is how it's always been done” thinking. You have experience designing, running, and analyzing experiments to drive decision-making and validate impact. You thrive with a diverse set of responsibilities. You love working across a breadth of disciplines and teams. You're persuasive. You are an effective communicator, speaking as if you're right and listening as if you're wrong. You meet people on their level. You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow. You have strong written and verbal communication and presentation skills. You have experience in customer experience and strategy. You have 2+ years of experience. You've succeeded in a competitive, or challenging environment. Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. We expect this position to be filled by 12/28/2025. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$74,800-$110,000 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $74.8k-110k yearly Auto-Apply 19d ago
  • Consulting Senior Associate - Innosight Strategy & Innovation (Nationwide)

    Huron Consulting Group 4.6company rating

    Seattle, WA jobs

    Innosight is a global strategy consulting firm focused on helping leading organizations design and create the future. We work with them to develop growth strategies, build innovation capabilities, and accelerate new growth initiatives. As a member of the Innosight team, you'll have the opportunity to work with leaders at Global 1000 companies to tackle some of the most interesting challenges in business. - We are the leading practitioners of disruptive innovation, building on the work of our co-founder, Harvard Business School professor Clay Christensen. - Because we focus on growth strategy and innovation, we bring unique expertise and authority to the challenges our clients face: Where is our next big opportunity, and what is our strategy to get there? How do we build an organization that is innovative and future focused? How do we disrupt ourselves before others do? - Our values - including humility, collaboration, transparency, and intellectual curiosity - guide our work with clients, with each other, and our commitment to enabling innovation in organizations. - Our work environment emphasizes the exchange of ideas, continuous learning, and collaboration. And our smaller team structure offers exposure to senior-level executives early in your consulting career. Healthcare organizations must stay ahead of disruption by making data-driven decisions that accelerate transformation. Innosight thoroughly examines the intricate patient care challenges encountered by payor and provider healthcare entities to stabilize business today and create tomorrow's growth engine. As trusted strategic partners to CEOs and C-Suites, we help drive the healthcare industry forward by designing innovative enterprise-level long-term plans and partnerships for the world's leading healthcare organizations. Innosight is seeking a Senior Associate to join our consulting team. Senior Associates play a critical role in driving client impact-partnering closely with Project Managers and case teams to structure work, guide problem-solving, and deliver high-quality results. You will take on increasing managerial responsibilities, independently own complex workstreams, and help shape client recommendations and project storylines. The ideal candidate brings strong strategic thinking, a collaborative and entrepreneurial mindset, and a commitment to developing both client insights and junior team members. **Key Responsibilities** + **Support Project Leadership:** Work closely with case teams and project managers to drive team thinking, work activities, and deliverables. + **Workstream Ownership:** Independently own and manage one or more workstreams, including problem structuring, developing detailed work plans, overseeing analysis, and driving results. + **Guide Problem Solving:** Form hypotheses, break down complex problems, prioritize key analyses, and manage timelines to deliver impact. + **Deliver Client-Ready Results:** Prepare high-quality deliverables, including clear analyses, compelling presentations, and actionable insights. + **Client Interaction:** Facilitate brainstorming and client training sessions; present findings and recommendations to clients and senior executives. + **Business & Firm Development:** Lead and advance intellectual property development and consulting offerings; contribute to internal initiatives and business development. + **Mentor Junior Talent:** Support the professional development of junior employees, fostering a collaborative and high-performing team environment. + **Leverage Innovation Tools:** Apply Innosight IP and emerging technologies, including generative AI, to inform and enhance recommendations. **Qualifications** + Minimum of 5 years of management consulting experience required, preferably in strategy (e.g., growth strategy, market entry, M&A, corporate strategy and transformation, or business model innovation). + Strong interest in or prior experience with the healthcare provider industry (e.g., hospitals, health systems), including leading or contributing to strategy, growth, or innovation projects. + Demonstrated experience independently owning significant workstreams and interacting directly with clients and senior executives. + Proven ability to structure and solve ambiguous, complex problems using logic, creativity, and data-driven approaches. + Demonstrated capacity to manage workstream planning, guide analysis, and lead or mentor junior team members. + Excellent written and oral communication skills, with the ability to influence senior-level audiences. + Bachelor of Science (BS) or Bachelor of Arts (BA), or another advanced degree is required. + Advanced proficiency in PowerPoint and Excel; strong capability in producing client-ready deliverables. + Familiarity with generative AI concepts and tools; experience applying them to client or analytical work is a strong plus. + Self-starter who thrives in both structured and unstructured, highly collaborative environments. + Travel and Home Office: Travel requirements vary by project, but candidates must be willing to travel weekly (up to 80%). You may live anywhere in the contiguous 48 states near a major airport. The estimated base salary range for this job is $165,000 - $200,000. The range represents a good faith estimate of the range that Huron reasonably expects to pay for this job at the time of the job posting. The actual salary paid to an individual will vary based on multiple factors, including but not limited to specific skills or certifications, years of experience, market changes, and required travel. This job is also eligible to participate in Huron's annual incentive compensation program, which reflects Huron's pay for performance philosophy. Inclusive of annual incentive compensation opportunity, the total estimated compensation range for this job is $206,250 - $250,000. The job is also eligible to participate in Huron's benefit plans which include medical, dental and vision coverage and other wellness programs. The salary range information provided is in accordance with applicable state and local laws regarding salary transparency that are currently in effect and may be implemented in the future. \#LI-JD1 #LI-Remote **Position Level** Senior Associate **Country** United States of America At Huron, we're redefining what a consulting organization can be. We go beyond advice to deliver results that last. We inherit our client's challenges as if they were our own. We help them transform for the future. We advocate. We make a difference. And we intelligently, passionately, relentlessly do great work...together. Are you the kind of person who stands ready to jump in, roll up your sleeves and transform ideas into action? Then come discover Huron. Whether you have years of experience or come right out of college, we invite you to explore our many opportunities. Find out how you can use your talents and develop your skills to make an impact immediately. Learn about how our culture and values provide you with the kind of environment that invites new ideas and innovation. Come see how we collaborate with each other in a culture of learning, coaching, diversity and inclusion. And hear about our unwavering commitment to make a difference in partnership with our clients, shareholders, communities and colleagues. Huron Consulting Group offers a competitive compensation and benefits package including medical, dental, and vision coverage to employees and dependents; a 401(k) plan with a generous employer match; an employee stock purchase plan; a generous Paid Time Off policy; and paid parental leave and adoption assistance. Our Wellness Program supports employee total well-being by providing free annual health screenings and coaching, bank at work, and on-site workshops, as well as ongoing programs recognizing major events in the lives of our employees throughout the year. All benefits and programs are subject to applicable eligibility requirements. Huron is fully committed to providing equal employment opportunity to job applicants and employees in recruitment, hiring, employment, compensation, benefits, promotions, transfers, training, and all other terms and conditions of employment. Huron will not discriminate on the basis of age, race, color, gender, marital status, sexual orientation, gender identity, pregnancy, national origin, religion, veteran status, physical or mental disability, genetic information, creed, citizenship or any other status protected by laws or regulations in the locations where we do business. We endeavor to maintain a drug-free workplace.
    $83k-112k yearly est. 30d ago
  • Senior Associate, Customer Experience New Launches

    Doordash 4.4company rating

    Seattle, WA jobs

    About the Team As one of DoorDash's core operations teams, Customer Experience and Integrity, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs, manages, and operates DoorDash's large and growing global network of contact centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role This Senior Associate will act as a pivotal operational bridge, ensuring our 15,000 frontline support workforce is prepared for every major company initiative. You'll drive the readiness lifecycle, translating complex product launches, policy shifts, and tooling updates into actionable plans for our agents. Success is measured by your ability to execute autonomously, influence cross-functional partners, and deliver scalable change for our support network. You will report to the Manager, Customer Experience - Readiness, on our Readiness team within the CXI organization. You're excited about this opportunity because you will… Lead Launch Readiness: Independently own and drive the operational preparedness for key company changes, including new tools, policy rollouts, and future-state support capabilities (e.g., robot delivery). Bridge the Gap: Represent the voice of the frontline, proactively collecting feedback and ensuring strategic plans are translated into clear, documented, and scalable processes for our global network. Be a Key Connector: Build strong, trust-based partnerships across diverse teams (Product, Engineering, Policy, etc.) to drive alignment and anticipate operational impacts before they occur. Make an Impact at Scale: Directly enable thousands of support agents to confidently deliver exceptional service, making your work central to maintaining DoorDash's customer experience quality during periods of rapid growth and change. We're excited about you because… You have a proven track record of autonomous project execution and the organizational rigor to manage multiple complex initiatives simultaneously. You are an exceptional communicator and influencer who can confidently engage and align stakeholders at various levels. You possess a strong operational mindset with high attention to detail and a passion for designing scalable processes and reducing friction. You are an analytical thinker with comfort in using data and dashboards to inform readiness planning and validate outcomes (SQL experience is a plus). You thrive in fast-paced, ambiguous environments and see complexity as an opportunity to simplify and build. Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. We expect this position to be filled by 1/2/2026. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$74,800-$110,000 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $74.8k-110k yearly Auto-Apply 19d ago
  • Senior Associate, Customer Experience

    Doordash 4.4company rating

    Washington jobs

    About the Team As one of DoorDash's core operations teams, Customer Experience, ensures that when there are bumps in the last mile, there's always someone there to help make things right. Our team designs, manages, and operates DoorDash's large and growing global network of support centers, with the ultimate goal of delivering an outstanding customer experience as reliably as possible. About the Role The Senior Associate role will report into our DashPass Consumer Experience Lead and lead the strategic planning to drive industry-leading customer experience initiatives for our DashPass subscribers as well as our most loyal and active customers. This person will report out on core success metrics, develop strategies to optimize those metrics and lead cross-functional teams to implement those strategies in a timely and impactful manner. This role is perfect for someone who wants to develop a strategic mindset as well as the operational rigor to bring that strategic mindset to life. You're excited about this opportunity because you will… Partner with teams within customer experience, and our product, engineering, and tools teams to improve processes and the resulting customer experience for our DahsPass customers Produce, dig into and use data and insights to identify opportunities to improve speed, quality, effectiveness, and customer experience Accomplish your recommendations from start to finish, from digging into Excel/SQL to creating a budget to implementing timelines, aligning partners, testing ideas, achieving and measuring results Partner with support and company-level leadership to guide priority projects We're excited about you because… You're organized. You thrive in creating structure out of nothing. You solve problems from first principles. You're excited to solve problems in innovative ways, and you resist “this is how it's always been done” thinking. You thrive with a diverse set of responsibilities. You love working across a breadth of disciplines and teams. You're analytical. You let data win arguments, and you're comfortable pulling your own data in SQL or modeling in Excel. You're persuasive. You are an effective communicator, speaking as if you're right and listening as if you're wrong. You meet people on their level. You act with urgency. Speed excites you. You prefer an accomplishment today to an accomplishment tomorrow. You're relentless. You do what it takes to win, no matter what. You have 4+ years of experience. You've succeeded in a competitive, or challenging environment Must be comfortable regularly exercising discretion and independent judgment in performing job duties, including evaluating options, making informed decisions, and determining appropriate courses of action within the scope of assigned responsibilities. We expect this position to be filled by 12/13/25 Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation The successful candidate's starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee's work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That's why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado.$74,800-$110,000 USDAbout DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users-from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees' happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We're committed to growing and empowering a more inclusive community within our company, industry, and cities. That's why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce - people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.
    $74.8k-110k yearly Auto-Apply 19d ago

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