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Satellite installation technician skills for your resume and career
15 satellite installation technician skills for your resume and career
1. Work Ethic
- Maintained excellent working relationships between employer and customers through periodic contact, good work ethic and positive attitude toward customer satisfaction.
- Displayed excellent work ethic, detail, and thoroughness ensuring customer satisfaction through flawless execution
2. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Position also requires customer service, sales and troubleshooting of existing satellite equipment and new residential or commercial equipment upgrades.
- Provided excellent customer service through installing, troubleshooting, maintaining and upgrading satellite television systems and equipment.
3. Strong Customer Service
- Demonstrate strong customer service skills while representing the company during installations.
- Contributed to repeat and referral business by using strong customer service and problem solving skills.
4. Edge Technology
- Installed cutting edge technology - place mounts, fiber optics, satellite dishes and receivers while ensuring broadband connectivity.
- Installed cutting edge technology and determined the best positioning of equipment for strongest signal reception.
5. Broadband
- Install wiring throughout customers' homes, install satellite TV and receivers and ensure broadband connectivity.
- Install trouble shoot, and repair satellite and broadband internet equipment.
6. Site Surveys
- Perform site surveys to plan dish location, cable routing, and customer expectations while adhering to NEC and company requirements.
- Conducted site surveys to determine the best positioning of the equipment for strongest signal reception and formulate the wiring plan.
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- Educate customers, review order with the customer and educate on service and equipment.
- Review order with the customer and teach them the basics to use and enjoy their new service and equipment.
8. Broadband Connectivity
- Placed mounts, satellite dishes and receivers while ensuring broadband connectivity.
- Place mounts, satellite dishes and receivers while ensuring broadband connectivity4.
9. Satellite Equipment
- Installed satellite equipment for new customers and also handled and completed service calls for existing customers
- Satellite Technician Installed satellite equipment, running cable, programming and calibrating equipment.
10. Quality Standards
Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.
- Meet and exceedperformance goals and quality standards.
- Installed and maintained satellite TV service Addressed customer technical support needs Maintained service and installation quality standards
11. Customer Satisfaction
- Ensured that the highest quality of service was provided to promote superior customer satisfaction while adhering to safety requirements and guidelines.
- Integrated wireless system with existing customer owned hardwired equipment and provided customer instruction for optimum use of system achieving customer satisfaction.
12. Direct TV
- Perform installation and troubleshooting of Direct TV satellite system
- Installed and troubleshoot cables, phones, Internet and satellite TV services as an independent contractor for RCN and Direct TV.
13. Crawl Spaces
Crawl spaces are unoccupied and narrow spaces within a building.
- Required ladder climbing, tight crawl spaces, and other awkward positions while exposed to all weather conditions.
- Prepped cable wire and became acclimated to attics and crawl spaces
14. Service Calls
- Installed residential and commercial satellite systems, and performed service calls by troubleshooting specific problems to provide continuous service to customers.
- Completed every installation to approved specifications using only approved components minimizing and eliminating the need for service calls.
15. Customers Homes
Customers' homes service provider offers housekeeping and laundry services predominantly. Some examples include shopping for food or any other household requirements such as preparing and serving meals and snacks, running errands, and household chores. They might also work to render dressing and grooming services.
- Install satellite dishes and receivers in customers homes within a 100 mile radius.
- Installed satellites, video cable, and satellite receivers at customers homes.
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List of satellite installation technician skills to add to your resume
The most important skills for a satellite installation technician resume and required skills for a satellite installation technician to have include:
- Work Ethic
- Customer Service
- Strong Customer Service
- Edge Technology
- Broadband
- Site Surveys
- Review Order
- Broadband Connectivity
- Satellite Equipment
- Quality Standards
- Customer Satisfaction
- Direct TV
- Crawl Spaces
- Service Calls
- Customers Homes
- Signal Reception
- Satellite Installation
- Equipment Installation
- Safety Policies
- Gathering Equipment
- Optimal Performance
- Safety Guidelines
- Installation Orders
- System Usage
- Installation Process
- Trouble Tickets
- Customer Complaints
- Cable Lines
- Satellite Internet
- Technical Publications
- Administrative Processes
- Test Equipment
- Upgrade Equipment
- Quality Service
- Residential Homes
- Technical Training
- RG6
- Commercial Buildings
- Phone Lines
- Service Subscribers
- Technical Issues
- Plan Installations
- Customer Rapport
- RG-6
Updated January 8, 2025
