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Satellite installer skills for your resume and career
15 satellite installer skills for your resume and career
1. Customer Service
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
- Delivered quality services to all customers and ensure products and services are explained with outstanding customer service interaction.
- Ensured customer satisfaction through troubleshooting expertise and delivering friendly and professional customer service.
2. Broadband
- Updated and improved job knowledge by participating in educational opportunities on new developments in satellite and broadband wireless technologies.
- Installed satellite TV and receivers and ensuring broadband connectivity.
3. Site Surveys
- Preform site surveys to plan the cleanest and most professional way to mount the satellite dish and wire the cables.
- Conducted site surveys to assess optimal placement of satellite dish ensuring accurate line of sight.
4. Strong Customer Service
- Displayed strong customer service skills.
5. Direct TV
- Install Direct TV Satellite Dishes/Receivers and troubleshoot for both residential and commercial costumers.
- Worked as an independent contractor completing Direct TV installations.
6. Customer Satisfaction
- Managed daily work assignments of all technicians to ensure timely installation and customer satisfaction.
- Field training of employees as needed to enhance the performance of the company and to increase outstanding customer satisfaction.
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- Performed service calls at different locations to re-establish satellite programming to ensure client satisfaction.
- Installed satellite television and worked on service calls and home audio/video installations.
8. Customer Education
- Verified orders and provided customer education regarding remote and receiver use.
- Provided customer education on usage of equipment.
9. Customers Homes
Customers' homes service provider offers housekeeping and laundry services predominantly. Some examples include shopping for food or any other household requirements such as preparing and serving meals and snacks, running errands, and household chores. They might also work to render dressing and grooming services.
- Install satellite dish and receivers in customers homes, businesses * Diagnosis and fix customers problems with system
- Traveled to customers homes and business' in company vehichle to perform installations of satellite TV systems.
10. Installation Sites
- Reviewed installation specifications, building permit, manufacturer's instructions, and government ordinances to determine installation sites were safe.
- Inspected installation sites to determine material requirements.
11. Installation Process
Installation process is the procedure to use when connecting something to a system. It may be a computer related item; whether software or hardware or any other installation.
- Reviewed job site to access optimal placement of satellite dishes and communicates with customers to review the installation process.
- Helped the customer in understanding the installation process.
12. Cable Lines
- Test and run cable lines from the outside antenna to inside the home.
- Tested cable lines to detect problems.
13. Test Equipment
Test equipment is a mechanical tool or a device which is used create signals and gather response from an electronic device under test. It helps in detecting any faults in the device and it also proves the proper operation of the electronic device.
- Replaced or repaired defective parts using hand tools and test equipment.
- Tested installed systems for conformance to specifications using test equipment, such as multi-meters and oscilloscope.
14. Safety Policies
Safety policies are the rules and codes of conduct developed by an organization to ensure workplace safety.
- Followed all company policy and procedures and adhered to safety policies.
- Completed all installs according to electrical safety policies.
15. Safety Guidelines
Safety guidelines are regulations or rules governing procedures, actions, or devices with the aim of reducing the occurrence or risk of loss, injury, and danger to properties, individuals, or the environment. To adhere to the safety guidelines and be able to make the best possible decisions to ensure everyone at the workplace is safe, you should possess a wide range of skills.
- Complied with all safety guidelines to ensure a safe and productive work environment.
- Ensured the highest quality of service was provided to promote superior customer satisfaction, adhered to safety guidelines and requirements.
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List of satellite installer skills to add to your resume
The most important skills for a satellite installer resume and required skills for a satellite installer to have include:
- Customer Service
- Broadband
- Site Surveys
- Strong Customer Service
- Direct TV
- Customer Satisfaction
- Service Calls
- Customer Education
- Customers Homes
- Installation Sites
- Installation Process
- Cable Lines
- Test Equipment
- Safety Policies
- Safety Guidelines
- Gathering Equipment
- System Usage
- Customer Complaints
- Satellite Internet
- Residential Homes
- Optimal Performance
- Satellite Installation
- Satellite Television
- Installation Specifications
- Sound Systems
- Remote Control
- Installation Orders
- Electronic Equipment
- Inventory Control
- Satellite Equipment
- Broadband Connectivity
- Phone Lines
- RG6
- Service Subscribers
Updated January 8, 2025
