Savers / Value Village Careers - Customer Service Associate
Savers Thrifts Stores 3.9
Savers Thrifts Stores job in Redwood City, CA
at Savers / Value Village Job Title: Customer Service Associate . Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is also an E-Verify employer
875 Main St, Redwood City, CA 94063
$35k-40k yearly est. Auto-Apply 60d+ ago
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Savers / Value Village Careers - Retail Warehouse & Production Associate
Savers Thrifts Stores 3.9
Savers Thrifts Stores job in Dublin, CA
Job Title: Retail Warehouse & Production Associate . Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Retail Warehouse & Production Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Retail Warehouse & Production Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
7117 Regional St, Dublin, CA 94568
#ZR
$34k-39k yearly est. Auto-Apply 24d ago
Store Manager
Sportsman's Warehouse 3.9
Brentwood, CA job
At Sportsman's Warehouse, we provide outstanding gear and exceptional service to inspire outdoor memories.
Since 1986, when we opened our very first store in Midvale, UT, Sportsman's Warehouse has been on a remarkable journey. Today, we're proud to have grown to over 140+ locations across the United States and we're still expanding.
But our journey doesn't stop there. We're also committed to helping you craft your career path. At Sportsman's Warehouse, we believe in creating opportunities for individuals who are eager to begin their employment with us. We don't just offer jobs; we offer fulfilling careers with room to grow.
Benefits and Perks:
Wage: $68,640 - $100,000
· Health, Dental & Vision Insurance
· Paid Time Off
· Industry Leading Employee Discounts
· Life Insurance
· 401K with Employer Match
· Employee Stock Purchase Plan
· Supplemental Insurance - STD, Critical Illness, Hospital Indemnification & Volunteer Life Insurance
· Employee Assistance Program
· Vendor SPIFF Opportunities
Join us, where every day is an adventure!
Purpose of Position:
The Store Manager is responsible for overall store management, enhancing the customer experience, meeting sales and profitability goals, and managing staff.
Essential Duties and Responsibilities:
Develop business strategies to raise our customer pool, expand store traffic, increase market share, and optimize profitability.
Meet sales goals by training, and providing feedback to sales staff
Ensure high level of customer satisfaction through excellent service
Maintain and review inventory, labor, department, and store sales reports
Oversee and audit cycle counts and price changes
Review and sign off on gun log paperwork and keep store compliant with all ATF regulations
Oversee opening and closing procedures
Manage the Pro-Form, Spiff, and ExpertVoice programs
Manage store events, hours, and employment opportunities on the Company website
Oversee sales training program, ensuring that all employees receive the required training on a semi-annual basis
Supervise merchandising of entire store ensuring that the entire store is clean, faced, and straight at all times
Work closely with buying staff to recognize sales trends and customer needs
Train, , and develop the Department Managers in their daily duties; including, hiring, personnel coaching, and management to assess training needs and build career paths
Enter and maintain Department Manager schedules in time and attendance system and back up payroll functions in Office Manager's absence
Work with the Facility Manager to maintain the appearance and functionality of the inside and outside of building and grounds, approve and manage all wildlife mounts displayed in the store
Address all issues that arise from staff or customers (complaints, grievances, etc.)
All other duties as assigned
What's the Culture?
Our Values for Success:
Outfitters Serving Outdoor Enthusiasts: Our customers come first, and our team is dedicated to helping them fully enjoy their outdoor adventures.
Adventures Are Better Together: We believe teamwork is essential for success, and we support each other in every endeavor.
Trust Is Our North Star: We are committed to transparency, honesty, and integrity in all that we do.
Hitting the Mark: Speed and accuracy matter, and we strive for excellence in every interaction.
Pioneering Spirit: We embrace innovation and adapt to change to remain leaders in our industry.
Qualifications:
Proven successful experience as a retail manager
Powerful leading skills and business orientation
Customer management skills
Strong organizational skills
Good verbal and written communication and interpersonal skills
Education/Experience:
Bachelor's degree in Business Administration or related field preferred
A minimum of 5 years of experience as a retail store manager required, preferably in the outdoor industry
Supervisory Responsibilities:
This position manages department managers.
Physical Activity: This role involves active movement, including talking, standing, lifting up to 20 lbs, and being on your feet for extended periods-perfect for those who enjoy a hands-on, dynamic workday.
Our Outfitters are the backbone of our stores, creating unforgettable experiences and being passionate advocates of our products. Whether you're just starting in retail or looking to take your skills to the next level, Sportsman's Warehouse offers ongoing training, advancement opportunities, and a supportive team environment.
As an Outfitter, you'll get to talk about the outdoor activities you love all day. Every customer interaction is an opportunity to share your passion for the outdoors and connect with people who love adventure just as much as you do. Imagine coming to work every day and discussing the best fishing spots, hiking trails, or camping gear-it's not just a job; it's a chance to live and breathe your favorite outdoor hobbies!
Apply Today to Start Your Adventure with Sportsman's Warehouse!
Join us in a dynamic, rewarding environment where you can grow your skills, earn additional rewards, and become part of a community that shares your passion for the outdoors.
Sportsman's Warehouse is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, disability status, or any other characteristic protected by law.
$34k-43k yearly est. 1d ago
Aerie - Merchandise Leader (Part-Time)
American Eagle Outfitters 4.4
Daly City, CA job
YOUR ROLE As the Merchandise Leader, you are the Merchandising Team Leader's right hand in ensuring your store is always rocking AEO Brand Visual Standards. Your expertise lies in executing effective Floorsets, marketing and merchandising updates; plus, you ensure the store is always "guest ready" through effective replenishment. You have a keen attention to detail, you are passionate about visual standards, and you love working with your team to #getthejobdone. Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for merchandising:
You support driving an outstanding guest experience in partnership with the Merchandising Team Leader by ensuring your store is always representative of AEO Brand Standards.
Floorsets are your "thing"!
You drive killer Floorset execution by training and coaching the Floorset team, setting clear productivity goals, and ensuring all areas of the store are effectively executed to Floorset standards - from uppers and bustforms to tables and wardrobers.
You're a merchandising innovator:
You ensure your store stays in tip-top shape by #owning day to day merchandising, sell-through adjustments and replenishment. You have a keen eye for merchandising opportunities and are always ready to game plan with leadership and take action!
You've got a "teamwork" mentality:
You support the Merchandising Team Leader in ensuring the team understands how to maintain AEO Brand Standards through merchandising, adjustments and replenishment so your store is always looking #fresh!
You're a people person:
You ensure the merchandising team's #1 priority is always the guest experience. You make it a priority to champion a culture of recognition and you love to celebrate wins with the team!
Integrity is your middle name:
You ensure store safety standards are maintained on the Salesfloor and in the Stockroom. You're committed to shrink-reducing strategies and you always adhere to AEO policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability - you're there to get product moving early in the morning, late in the evening and on the weekends.
You have strong retail merchandising and visual skills and you have a history of retail work - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$37k-44k yearly est. Auto-Apply 56d ago
Kitchen Designer
Home Depot 4.6
Watsonville, CA job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $23.00
$86k-135k yearly est. 14d ago
Todd Snyder - Stock
American Eagle Outfitters 4.4
San Francisco, CA job
The Stock Associate is responsible for maximizing selling potential by ensuring the efficient and effective flow of merchandise from the stockroom to the sales floor. The Stock Associate is accountable for delivering on all aspects of stockroom standard operating procedures (SOP) and achieving the brand standards for shipment processing, replenishment, markdowns and merchandising. The Stock Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience
POSITION TITLE: Stock Associate REPORTS TO: Store Management Team or Stock Lead (where applicable) SUPERVISES: N/A
RESPONSIBILITIES:
Consistently achieve brand productivity standards for shipment processing, replenishment, markdowns and merchandising through utilizing the company tools and resources.
Maintain stockroom standard operating procedures (SOP) to support efficient and effective handling and placement of merchandise, visual props, marketing and fixtures in order to maximize sales and productivity.
Execute efficient and effective shipment processing by following processing and placement guidelines; track and communicate units per hour productivity to store leadership.
Support, understand and adhere to Todd Snyder visual standards in order to maximize merchandise presentations when flowing product from the stockroom to the sales floor.
Partner with store leadership to ensure all aspects of replenishment are properly executed to include Fill the Floor, power closes, power opens and merchandise adjustments.
Communicate merchandising opportunities to store leadership as identified through replenishing size specific quantities throughout the store: recommend and execute merchandising adjustments in compliance with Todd Snyder visual standards.
Execute markdowns and re-ticketing in the stockroom and on the sales floor; update store leadership on compliance.
Partner with store leadership to complete stock transfers and process damages.
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
Engage in, maintain and support safety standards on sales floor and in the stockroom; communicate safety concerns to store leadership.
Aware of and follows Loss Prevention policies; advises management of any unusual internal or external activity
Understand and adhere to all company policy and procedures.
QUALIFICATIONS:
Previous stock experience preferred.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates
Demonstrated collaborative skills and ability to work well within a team
Ability to receive feedback and take action when appropriate
Ability to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
Available to work a flexible schedule to include early morning, late evenings, weekends and holidays
Ability to handle multiple tasks and work in a fast‐paced and deadline‐oriented environment
Ability to lift cartons weighing up to 25lbs.
Ability to perform all Essential Job Functions
Proficient with technology
$31k-37k yearly est. Auto-Apply 19d ago
Todd Snyder - Merch Lead
American Eagle Outfitters 4.4
San Jose, CA job
The Merch Lead is responsible for driving total store results as a member of the store leadership team with specific ownership for visual and merchandising. This role is responsible for the execution of merchandising and visual programs to include floor moves, floor sets and directing associates. This role reinforces AEO values and is focused on delivering a positive employee and customer experience.
POSITION TITLE: Merch Lead REPORTS TO: Senior Manager, Store Design & Store Leader SUPERVISES: N/A
RESPONSIBILITIES:
Own results, success, and opportunities in Area of Responsibility to drive results with the intention of furthering Todd Snyder as a premier destination for menswear
Demonstrate leadership qualities by coaching team members as it relates to visual presentation to positively impact sales and meet department goals
Ensures execution of all floor sets, floor moves, and visual presentations per company guidelines and directives
Maintains sales floor presentation throughout the day and to ensure it is presented per company guidelines
Completes floor sets and visual merchandising activities to company guidelines and standards
Follow and complete assigned merchandising instructions and plans.
Plan, implement, communicate and train coworkers to properly execute dressing of mannequins, forms, signage, accent lighting, fixturing standards and visual directives
Manage, maintain, and organize visual storage area all for visual items
Assist on sales floor as needed, modeling brand customer service behaviors and standards
Provides feedback on improvement opportunities and obstacles impacting sales results
Communicates all employee accidents/injuries to store leadership team immediately
Observe and monitor for loss prevention and advise management of any unusual internal or external activity, supports store strategy to reduce shrink
Understands and adheres to all company policy and procedures. Communicate any policy violation to the leadership team in a timely manner
Ensure that associates assigned to the sales floor and fitting rooms follow all policies and procedures including established safety procedures
Coordinate scheduled breaks to maximize productivity and comply with company and legal requirements
Partners with store leadership team and cross-functional partners to identify visual/merchandising staffing and supply needs
Perform other duties as assigned and necessitated by the business
QUALIFICATIONS:
Minimum high school education or equivalent is desired, but not required
Prior experience as Merch Lead or owning visual function within store, experience in a flagship or high-visibility location a plus
Past leadership experience preferred
Strong verbal and written communication and business acumen
Demonstrated collaborative skills and ability to work well within a team
Demonstrated excellent time management, organization skills and attention to detail
Ability to take feedback and take action when appropriate
Ability to work in a high ambiguity, fast-paced environment
Available to work a flexible schedule to include evenings and weekends
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products
Ability to move up to 50 lbs occasionally and 25 lbs regularly and climb 8' to 10' ladders to retrieve and/or stock merchandise as needed
$116k-172k yearly est. Auto-Apply 60d+ ago
AE - Visual Training Manager
American Eagle Outfitters 4.4
Livermore, CA job
The role of the Market Visual Leader is to teach, coach and train the Merchandise Team Leaders in key high visibility stores elevating the visual acuity and floorset execution delivering top and bottom line results. POSITION TITLE: Market Visual Leader REPORTS TO: Regional Visual Leader SUPERVISES: Merchandise Team Leaders for assigned stores
RESPONSIBILITIES:
Partner with Regional Visual Leader and Home Office Brand Presentation team on all seasonal floorsets
Manage floorset planning and execution calendar with stores including establishing FAST plans for all floorsets
Oversee floorset mapping process with Merchandise Team Leaders
Communicate any floorset cadence changes or needs prior to floorset to RD; partner with DTL/Store teams on scheduling
Participate in corporate floorset sessions on site in Pittsburgh when necessary
Establish a thorough knowledge of product assortment and key items. Partner with RD to help identify key business opportunities ensuring accurate location plans by store to increase revenue and profitability
Assist in the Merchandise Team Leader's development in designated stores.
Hold Merchandise Team Leaders and OMA's accountable for flawless execution and maintenance throughout the lifecycle of the floorset
Develop strong partnership with RD, Regional Visual Leader and DTLs
Assist in recruiting talented visual teams from competition to build bench and increase talent pool; Provide candidates to DTL/RD for consideration
Shop the competition and communicate current trends and competitor strategies that are relevant to AEO portfolio of brands to Regional Visual Leader
QUALIFICATIONS:
Bachelor's Degree in Marketing, or related field required.
Five+ years experience in retail management or merchandising.
Travel is required
Strong fashion sense, and strong vendor relationships are preferred.
High degree of proficiency in Google suite, gmail and proficiency in Adobe Creative Suite is preferred.
Strong prioritizing, interpersonal, problem-solving, presentation, project management (from conception to completion), & planning skills
Demonstrated collaborative skills and ability to work well within a team
Ability to work in a fast-paced and deadline-oriented environment
Self-motivated with critical attention to detail, deadlines and reporting.
$109k-177k yearly est. Auto-Apply 60d+ ago
Savers / Value Village Careers - Retail Store Associate
Savers Thrifts Stores 3.9
Savers Thrifts Stores job in Alameda, CA
Job Title: Retail Store Associate . $17.60 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $17.86 = Clothing Sorter/Hanger, Hardware Sorter
$18.12 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes
$18.55= Clothing Grader, Hardware Pricer, Material Handle
Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Retail Store Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Retail Store Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify employer
931 Marina Village Parkway, Alameda, CA 94501
$30k-34k yearly est. Auto-Apply 60d+ ago
Todd Snyder - Sales
American Eagle Outfitters 4.4
San Jose, CA job
The Sales Associate is responsible for generating sales by providing the customer with an exceptional shopping experience. The Sales Associate maximizes sales by delivering efficient, friendly and knowledgeable service and ensuring the store is neat, clean and well-presented at all times. The Sales Associate is expected to role model AEO values and AEO Customer First behaviors in all actions and interactions in order to create a positive Customer First experience.
POSITION TITLE: Sales - Todd Snyder REPORTS TO: Store Management Team SUPERVISES: N/A
RESPONSIBILITIES:
Consistently demonstrate the AEO Customer First selling standards in order to deliver a positive customer experience and achieve daily sales goals.
Drive AE brand loyalty through being knowledgeable about all AEO loyalty programs and consistently informing customers of each program.
Leverage company tools and technology to confidently provide the customer with product knowledge which will enhance customer engagement and maximize sales.
Consistently provide support to fellow employees through sharing of knowledge, helping to complete tasks and/or assisting in customer interactions.
Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer's individual style.
Promote awareness and growth of the AEO and aerie brands by introducing customers to additional brand channels.
Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines.
Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
Maintain company brand standards of neat, clean and organized sales floor, cash wrap, fitting room and stockroom to ensure the store environment is safe and presentable for employees and customers.
Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP).
Proactively resolve customer concerns in a manner consistent with company policy, and with customer satisfaction in mind; partner with store leadership team on elevated customer issues.
Understand and adhere to all company policy and procedures.
QUALIFICATIONS:
Previous retail experience preferred.
Strong verbal and written communication skills specifically with customers, sales leadership team and associates.
Demonstrated collaborative skills and ability to work well within a team.
Ability to receive feedback and take action when appropriate.
Able to stand and move about for extended periods of time with only short rest breaks; reach, bend, stoop, etc. to handle products.
Available to work a flexible schedule to include evenings, weekends and holidays.
Ability to handle multiple tasks while working in a fast‐paced and deadline‐oriented environment.
Ability to perform all Essential Job Functions.
Proficient with technology.
$38k-60k yearly est. Auto-Apply 21d ago
Sales & Service Supervisor
Total Wine 4.4
Daly City, CA job
As a supervisor, you support the management team in growing our company brand. You will support store operations and help build a sales and service culture to deliver best-in-class service and bring to life a distinctive world of adult beverages and more for our customers. Internally you will be referred to as Supervisor and report to the store management team.
You will
* Serve in a team member capacity to support service team, merchandising and front-end operations, drive sales and deliver key performance metrics (KPMs).
* Deliver outstanding customer service by leading by example, fostering a welcoming and knowledgeable store atmosphere, and resolving customer issues.
* Supervise team members and support their training, including ongoing development to enhance product knowledge and sales skills.
* Ensure adherence to all applicable laws and regulations related to the sale of alcohol and maintain a safe and compliant store environment.
* Maintain store safety and cleanliness standards across the store.
* Perform other duties as assigned.
What we're looking for
* High School Diploma or equivalent preferred
* 1-3 years of experience, 1+ year of proven experience in a supervisory role within a retail setting
* Strong interpersonal skills and a team player mindset
* Experience resolving customer issues and coaching peers.
* Familiarity with the point-of-sale systems and inventory management software
* Ability to work a flexible schedule as business requires, including evenings and weekends.
Physical Requirements (with or without accommodations)
* Must be 21 years of age or older
* Walk, bend down repeatedly, and be on feet for 8-10 hours a day
* Climb ladders and lift 50 lbs. overhead and repeatedly
* May be exposed to various outdoor weather conditions throughout the workday
Crafted for You
We recognize our team members are our biggest asset, and we value the critical role each play in contributing to the company's success. It is our commitment to support and provide access to the resources needed to take care of their health and wellbeing. That is why we offer a variety of benefits, tools, and resources to support through our Total Rewards program including paid time off, generous store discounts, comprehensive health care plans including medical, prescription, dental and vision, 401k, college tuition assistance & more!.
Compensation may vary based on a number of factors including, but not limited to, market location, job-related knowledge, skills and/or experience. *The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We consider several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by our company. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. We make reasonable accommodations during all aspects of the employment process, including during the interview process. Our company is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply. The anticipated close date of this posting is 120 days from the posted date indicated above.
Worker Type:
Regular
Pay Range:
$23.85 - $28.62
$23.9-28.6 hourly Auto-Apply 60d+ ago
Aerie - Sr Brand Ambassador (Sr Sales Associate)
American Eagle Outfitters 4.4
Daly City, CA job
YOUR ROLE As a part-time Sr Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You're a people person!
You use the AEO Selling Model to engage with every guest to help them find exactly what they're looking for, and you do so with a "friends first" mindset. (What's the AEO Selling Model? Don't worry - we'll teach you everything you need to know!)
You're passionate about AE & Aerie product!
Guests come to you to educate them on product details and you are excited to make product suggestions to fit their needs.
You share the brand love!
You're eager to introduce the AEO loyalty program and additional brand channels to guests.
You can hang!
Your skillset rocks no matter what zone you're in and you can easily flex between the Salesfloor, Cash & Wrap, Fitting Room and Stockroom as needed.
You're an innovative problem solver!
Making your guests' day is your priority and you're able to proactively resolve guest concerns while sticking to company policy.
You're a team player - #teamwork!
You're always willing to assist your team in #gettingthejobdone.
You've got integrity!
You do the right thing and you always adhere to AEO's policies & procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love interacting with people!
You're full of energy and can handle multiple tasks in a fast-paced environment.
You're available to work when guests shop (lookin' at your evenings, weekends & holidays!)
You love AE and Aerie products.
You've worked in retail before. #practicemakesperfect
You're at least 18 years of age.
OUR BRAND AMBASSADORS LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$36k-49k yearly est. Auto-Apply 56d ago
Distribution Center - Operations Manager
Home Depot 4.6
Lathrop, CA job
The DC Operations Manager is responsible for the success of assigned functions within a complex distribution center environment to ensure that it is an outstanding place to work. The DC Operations Manager may be responsible for the supervision of one or more of the following: Inbound Operations (Unloading and Receiving), Warehouse Operations (Pick-Pack, Break-Pack), Outbound Operations (Loading), Transportation Operations (Yard, Carrier Relations) and/or Office Operations (e.g., Transportation Coordinators, Customer Service Associates, General Office Associates). The DC Operations Manager works with the General Manager or DC Assistant General Manager to develop strategies and objectives to maximizing productivity and leverage expenses for the Home Depot distribution center. DC Operations Managers must analyze trends, solve problems and motivate and develop themselves and associates in order to maximize contribution to the DC success - typically manages through several Supervisors to achieve results from a large number of hourly associates.
**Key Responsibilities:**
+ 20% Managing to ensure operational excellence in all warehouse areas, efficient operations of warehouse management system(s) and related equipment, inventory is received appropriately and efficiently and safely processed in the warehouse, proper layout of warehouse and product placement, and proper maintenance and organization of all warehouse areas so that it's appearance is conducive to creating a perfect load for our Stores and Customers
+ 20% Assists GM or AGM with the evaluation of the effectiveness of and recommends alternatives for work methods, procedures, controls and staffing to achieve accurate and timely movement and processing of product; manage to ensure warehouse layout is optimally aligned for maximum efficiency as seasonality and inventory needs require.
+ 15% Assists GM and/or AGM with the DC's financial, operational, people and process and service related objectives to drive continuous improvement and efficiency gains to reduce overall cost-to-serve; leads associates, and peers to anticipate and solve problems and plan for upcoming events, seasonal changes, etc. Depending on DC, may assist in management of 3PL provider to ensure optimal performance and metrics are achieved.
+ 15% Coaches, trains, and develops Associates informally and through formal training programs, providing both informal (e.g. on-floor coaching) and formal (e.g. written evaluation) job performance based feedback. Maintains a union free work environment by creating an employee-centered work place that demonstrates care and concern for all Associates.
+ 15% Ensures a culture of safety throughout the organization by following Home Depot safety policies and procedures - monitor DC safety, physical security and operational metrics on a daily, weekly and monthly basis
+ 15% Depending on need, may work with the GM to manage relationship with #3PL onsite delivery or transportation agent for all outbound loads, review transportation carrier performance with transportation Associates
**Direct Manager/Direct Reports:**
+ Reports to DC General Manager I/II or Assistant General Manager
+ Accountable for direct supervision of the work activities of others. In addition to personnel issues -- including selection, termination, performance appraisal and professional development of subordinates.
**Travel Requirements:**
+ Typically requires overnight travel less than 10% of the time.
**Physical Requirements:**
+ Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
**Working Conditions:**
+ Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
**Minimum Qualifications:**
+ Must be eighteen years of age or older.
+ Must be legally permitted to work in the United States.
**Preferred Qualifications:**
+ Bachelors Degree concentrating in Operations Management, Business or Supply Chain
+ Proficiency in Microsoft Outlook, Word and Excel software applications
+ Previous change management experience (driving, influencing and inspiring change through communication at all impacted levels).
+ Ability to work a flexible schedule. Ability to be on-call at various times.. Must be able to work weekends and holidays.
+ Must be open to relocation. Because of the nature of Retail Distribution, your flexibility to relocate will translate into increased opportunities for advancement.
**Minimum Education:**
+ The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
**Preferred Education:**
+ No additional education
**Minimum Years of Work Experience:**
+ 2
**Preferred Years of Work Experience:**
+ No additional years of experience
**Minimum Leadership Experience:**
+ None
**Preferred Leadership Experience:**
+ None
**Certifications:**
+ None
**Competencies:**
+ Acts with Integrity: Demonstrates responsible, ethical and honest behavior in all Home Depot roles, tasks and responsibilities; models The Home Depot values.
+ Problem Solving: Reacts quickly and appropriately to problems in the DC; follows-up in a timely manner to issues not immediately resolvable; ties all loose ends.
+ Customer Driven: Creates a customer-focused environment in which excellent service is provided to all Customers; sees business through the eyes of the Customer.
+ Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.
+ Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit audience.
+ Plans Strategically: Demonstrates the ability to determine goals, direction and action steps necessary to maximize short-term and long-term.
+ Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.
+ Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.
+ Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and Associates; takes steps to maximize development of both self and Associates.
+ Stress Tolerance: Maintains a positive attitude; maintains a high volume, high quality workload under demanding conditions (e.g., short time frame).
+ Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds Associates to a high safety standard.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $70,000.00 - $150,000.00
$70k-150k yearly 53d ago
Savers / Value Village Careers - Merchandise Processing Associate
Savers Thrifts Stores 3.9
Savers Thrifts Stores job in Santa Clara, CA
Merchandise Processing Associate . Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com.
Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.
Summary & Positions:
At Savers / Value Village our Merchandise Processing Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Merchandise Processing Associates.
What you can expect:
* The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
* To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
* An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.
What you get:
Comprehensive onboarding and training from day one.
In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.
Benefits offerings including:
* Bundled health plans such as medical, Rx, dental and vision
* Company-paid life insurance for extra protection and peace of mind
* Programs to stop smoking, diabetes management coaching, and on demand care options.
* A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
* Paid time off from work for leisure or other hobbies.
* A range of mental health services to assist you in managing daily life.
Savers is an E-Verify Company.
3510 Homestead Road, Santa Clara, CA 95051
$40k-46k yearly est. Auto-Apply 15d ago
Aerie - Associate Selling Team Leader (Associate Manager)
American Eagle Outfitters 4.4
Brentwood, CA job
YOUR ROLE As the full-time Associate Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence! Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
You're a people leader:
You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
You know that teamwork makes the dream work:
You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
You're an operational innovator
: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
You know how to lead and develop teams and have a general understanding of employment law.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$26k-50k yearly est. Auto-Apply 1d ago
Boat & ATV Sales Consultant (Full Time)
BPS Direct 4.3
Manteca, CA job
The Boat & ATV Sales Consultant performs various Selling / Customer Service activities to assist Boat and ATV Customers in making informed buying decisions.
ESSENTIAL FUNCTIONS:
Supports a strong commitment to world class customer service and insures a pleasant and productive shopping experience for all customers.
Engages all customers entering the department in a friendly and timely manner.
Meets with potential customers to determine their boating and or ATV needs.
Provides information necessary to allow the customer to make an informed buying decision.
Maintains current product knowledge by using available resources, i.e., product brochures, Internet and product information training meetings.
Maintains awareness of advertised items, current pricing structures and promotions.
Remains current on & adheres to all selling skills training & direction.
Works cooperatively with the Service Department to see that delivery to the customer is seamless.
Maintains complete confidentiality of all sensitive & personal information.
Prepares the showroom each morning to ensure proper signage is in place per established presentation standards and all products are clean, presentable and in sellable condition. The integrity and cleanliness of the product will be maintained throughout the day.
Generates and manages leads & prospects in provided Customer Relationship Management (CRM) tool on a daily basis, specifically entering new customers and conducting and documenting follow up activities and daily tasks with customers before and after the sale.
Participates in special events such as Boat Shows, Parking Lot events, etc. Accurately completes all necessary paperwork required within the selling process.
Meets and exceeds pre-determined individual monthly sales goals which will be based off of employment status (Full Time or Part Time), hours and days scheduled, length of employment, historical sales, etc. Achieving company sales goals on a monthly basis is required.
Maintains a clean and professional work area. Follows all Company Policies and Procedures,
ALL OTHER DUTIES AS ASSIGNED.
EXPERIENCE/QUALIFICATIONS:
High School education or equivalent experience
KNOWLEDGE, SKILLS, AND ABILITY:
Ability to calculate figures such as discounts and percentages
Ability to communicate in a friendly and professional manner to our customers and other associates
Ability to establish and maintain effective working relationships with Management, coworkers and customers
Ability to operate computer system & Point of Sale register system
TRAVEL REQUIREMENTS:
N/A
PHYSICAL REQUIREMENTS:
Able to lift up to 50 pounds
Stands for extended periods
INDEPENDENT JUDGEMENT
:
Performs tasks and duties under general supervision, using established procedures and innovation. Chooses from limited alternatives to resolve problems. Occasional independent judgment is required to complete work assignments. Often makes recommendations to work procedures, policies, and practices.
Starting Pay Rate: $16.90 - $18.75
Full Time Benefits Summary:
Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!
Medical
Dental
Vision
Health Savings Account
Flexible Spending Account
Voluntary benefits
401k Retirement Savings
Paid holidays
Paid vacation
Paid sick time
Bass Pro Cares Fund
And more!
Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.
Reasonable Accommodations
Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.
If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at ************************.
Bass Pro Shops
$16.9-18.8 hourly Auto-Apply 8d ago
Kitchen Designer
Home Depot 4.6
Colma, CA job
Kitchen Designers at The Home Depot help customers turn their kitchen and bath dreams into reality. Kitchen Designers greet and engage customers, listen to their needs, and guide them through the design process-offering "good, better, best" options, samples to take home, and expert advice on products, services, and installation. Kitchen Designers use design tools and showroom resources to educate customers, set clear expectations, and provide tailored solutions for every project, whether they're DIYers or working with professionals. Kitchen Designers advocate for customers by highlighting current promotions, financing options, and the advantages of choosing Home Depot over competitors. Kitchen Designers also ensure the showroom is clean, organized, and well-stocked, creating a welcoming and safe shopping environment. Throughout each project, Kitchen Designers follow up on project statuses, address questions, and guide customers every step of the way.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $23.50
$88k-138k yearly est. 14d ago
AE - Stock Associate - Early Morning (Off-Hours)
American Eagle Outfitters 4.4
Daly City, CA job
YOUR ROLE You can't buy product if it's not on the floor, right?! As a part-time stock brand Ambassador, you're an expert at keeping product moving from the Stockroom to the Salesfloor through shipment processing, replenishment, markdowns and merchandising. You've got a passion for AEO Brand Standards, an eye for merchandising and a keen attention to detail. Even though the Stockroom is #yourplace, you're able to flex your skills to support your team and guests on the Salesfloor as needed. Most importantly, you represent AEO values and you bring your REAL self to work every day!
YOUR RESPONSIBILITIES
You've got a passion for brand standards:
You're a go-getter when it comes to keeping product moving and you do so through effective and timely shipment processing, replenishment, markdowns and merchandising.
The Stockroom is your home base and you #ownit!
You're a master at keeping the Stockroom running efficiently and productively by ensuring merchandise, visual props, marketing and fixtures stay organized.
You're innovative:
Whenever you see a merchandising opportunity, you inform store leadership, make a game plan, and take action to correct it.
You know that teamwork makes the dream work:
You're always prepared to step in and help fellow team members complete non stock-related tasks or assist with guests.
Integrity is your middle name:
Safety standards are a priority to you, both in the Stockroom and on the Salesfloor. You follow Asset Protection standards and always adhere to AEO's policies and procedures.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You love organization and have attention to detail; priority-setting and time management are your strong suits.
You have flexible availability- you're there to get product moving early in the morning, late in the evening and on the weekends.
You've worked in a stock-related role previously - #practicemakesperfect.
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.
$32k-36k yearly est. Auto-Apply 22d ago
Todd Snyder - General Manager
American Eagle Outfitters 4.4
San Francisco, CA job
The role of the General Manager is to drive the company's key performance indicators by delivering exceptional customer store experience at all Todd Snyder locations. He or she exercises independent judgment and discretion in the development, implementation and communication of store strategies and business plans that align with the brand strategies. In partnership with the Store Leadership, the General Manager is accountable for effectively teaching, training and coaching store management into a high performing leadership teams that achieve sales goals, meets merchandising brand standards and delivers operational excellence.
POSITION TITLE: General Manager REPORTS TO: District Manager STATUS: Full Time Exempt SUPERVISES: Store Manager, Store Management, Store Associates RESPONSIBILITIES:
Leadership
Motivate and inspire the team by delivering a compelling vision and purpose which encompasses the company vision.
Create and lead an environment that ensures customer satisfaction, maximum productivity and profitability by translating and implementing company and brand developed business plans.
Establish and communicate clear expectations and hold the store management team and self-accountable for achieving all brand, performance and behavior standards.
Build and support effective relationships peers, supervisor, field leadership and cross-functional business partners to effectively lead positive change.
Facilitate and cascade communication across the store organization and acts as liaison to field leadership and cross-functional business partners.
Act as the leader on duty and consistently models the brand customer service standards and Customer First selling behaviors.
Proactively seek personal learning and development opportunities to build leadership skill set and enhance individual performance.
Drive for Results
Establish the store business strategy inclusive of forecasting sales that reflect store trend and incorporates calculated risks to drive growth.
Identify, create and manage the execution of the store business plan to drives KPI results and maximizes business opportunities to include CRM, Loyalty and technology.
Provide feedback on success of brand initiatives, customer feedback, in-store trends and market insights to drive growth.
Manage the controllable components of the P&L to achieve all store financial and expense targets.
Analyze reporting and daily sales trends to make real-time strategic business decisions to drive results.
Train and develop management team on business acumen to drive business performance.
Lead the use of technology to enhance customer engagement and drive KPI results.
Evaluate store sales and payroll goals on a daily basis using payroll reports and tools; make scheduling adjustments to meet business needs.
Talent Management
Recruit, hire, develop and retain a high performing management team.
Teach, train and coach the store management team.
Consistently assess and provide ongoing performance feedback
Develop succession plans to ensure career paths for all associates; encourage associates to pursue internal opportunities.
Lead the annual review process for store management and associate team.
Collaborate with the Store Leadership to write performance reviews for the leadership team.
Manage all compensation decisions in partnership with you Human Resources Partner.
Drive employee engagement by recognizing and rewarding employees for outstanding performance.
Ensure that the store management team adheres to and enforce all employment practices and policies.
Recognize and properly resolve customer and performance issues; communicate high priority issues to the District Manager in a timely manner and collaborate to develop a plan for resolution to minimize risk.
Visual & Operational Execution
Conducts weekly visual walk-throughs with merchandise managers; directs brand appropriate strategic merchandising to maximize sales as an outcome of the assessment.
Maintain company brand standards of neat, clean and organized sales floor, cash wrap and fitting room ensuring store environment is safe for employees and customers.
Lead all visual directives ensuring mapping and floorset are properly planned, scheduled and executed seamlessly within allotted timeframe.
Generate and analyze merchandise reports and direct brand appropriate merchandising moves to maximize presentation and drive sales.
Supervise the efficient and productive handling of all merchandise including shipment receipt and processing, floorsets, markdown optimization and replenishment systems while maintaining backroom Standard Operating Procedures (SOP). .
Oversees and ensures efficiency of all daily operational procedures.
Ensure store audit compliance and shrink results meet company loss prevention standards.
QUALIFICATIONS:
Minimum high school education or equivalent.
Minimum of 5-7 years of retail or equivalent management experience preferred.
Strong prioritizing, interpersonal, problem‐solving & planning skills.
Knowledge and understanding of employment laws including compliance with federal, state and local requirements.
Demonstrated ability to manage complex and competing priorities.
Skilled at making quality decisions in a fast-paced and complex environment.
Strong communication, presentation, delegation and follow-up skills.
Effective interpersonal and communication skills with all levels of corporate business partners and field leadership.
Proficient in conflict management and resolution skills.
Demonstrated proficiency in training, sales generation and leading of functional teams.
Proven ability to analyze business trends and reporting to drive sales.
Demonstrated ability to coach, provide feedback and manage substandard performance.
Demonstrated ability to communicate effectively with customers and store team.
Proven ability to work in a fast‐paced and deadline‐oriented environment.
Ability to effectively lead multiple non-contiguous locations as needed.
Capacity to successfully lead high potential management teams and sizeable store teams.
Ability to work a flexible schedule to meet the needs of the business, including holidays, nights and weekends.
Ability to perform Essential Job Functions.
Computer and technology proficient.
$120k-213k yearly est. Auto-Apply 60d+ ago
AE - Selling Team Leader (Assistant Manager)
American Eagle Outfitters 4.4
Santa Clara, CA job
YOUR ROLE As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always nails their sales goals, rocks merchandising brand standards and delivers operational excellence! Most importantly, you represent our company values and bring your REAL self to work every day.
YOUR RESPONSIBILITIES
You have a passion for driving sales:
As a key LOD (Leader on Duty), you're an expert at driving sales by maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a best-in-class guest experience. You contribute to the overall financial success of the store by analyzing reporting and daily trends to make strategic business decisions. You're the Store Team Leader's right hand in developing short and long-term business plans to drive key KPIs.
You're a people leader:
You're all about motivating and inspiring your team through AEO's core values. You're a role-model leader and you always hold your team accountable to rocking AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
You've got an eye for talent and a love of training:
You make it a top priority to recruit and hire strong talent to ensure the store is always staffed to meet business needs. You take pride in training and developing your team to ensure they continue to provide outstanding service to the best of their abilities.
You know that teamwork makes the dream work:
You know that building a great team requires you to consistently provide ongoing performance feedback through real-time coaching. You make team touch bases, development plans, and performance reviews a priority and you drive associate engagement by celebrating your team's outstanding performance - #winning!
You're an operational innovator
: You're a natural at executing and innovating daily operational procedures, you support the team in maintaining visual standards throughout every zone in the store, and most importantly, you ensure the Fitting Rooms are always guest-ready and rocking AEO Brand Standards.
Integrity is your middle name:
You ensure store safety standards are maintained, you're committed to Asset Protection standards, you always adhere to AEO's policies and procedures, and you do the right thing - always.
YOU'D BE GREAT FOR THIS ROLE IF:
You love AE and Aerie products!
You've led teams in a retail management role previously - #practicemakesperfect!
You can multi-task and have attention to detail; priority-setting and time management are your strong suits.
You know how to lead and develop teams and have a general understanding of employment law.
Business acumen? You've got it!
You have flexible availability - you're available to work when the guest shops!
OUR ASSOCIATES LOVE AEO BECAUSE:
They work with REAL people - there's nothing like your #AEOFamily.
They're given opportunities for development, the chance to learn new skills, and are offered great potential for career advancement.
They receive 40% off product at both AE & Aerie year-round (plus additional seasonal discounts with new Floorsets!)
They participate in store contests for the chance to win FREE merchandise and other exclusive prizes.