Savings Bank of Mendocino County Leadership

Accomplished IT Executive - Strategic Planner, Organizational Leader, Collaborative Partner,

Innovative Solutions Designer, Customer Service Driver and Technology Systems Provider

An ethical and results oriented executive with core IT strategy experience across medium/large companies. As the senior IT executive, develops insightful strategic vision and enables cross-team collaboration to implement multi-million dollar technology solutions that deliver business objectives. A leader, focusing on service quality, financial soundness, and business growth - earned national recognition for management effectiveness. He raises customer satisfaction, enables growth, and sets top tier performance standards through systems innovation and best practices. His teams are trusted advisors who solve problems, exceeding support expectations. Navigates the business environment with ease - provides decisive leadership, assures high quality customer service and maximum investment return.

• Strategic Vision - Establishes strategic direction for a global industrial provider, a Fortune 50, a top-5 financial firm, and a major public sector agency; acknowledged for ability to envision strategic destinations, set goals, measure performance, and provide means to achieve goals; and strong aptitude to create business alignments and get results.

• Business Acumen - Understands business end game; creates value-laden relationships with lines of business and their customers; connects potential of technology with business drivers that deliver increased revenue, simplifies business systems, raises customer satisfaction, and reduces operational cost.

• Transformation - Breaks down barriers that inhibit change; identifies gaps between as-is and to-be business states; develops innovative solutions, promotes to stakeholders, and garners support/funding to implement; across varied industries, creates strategic business value through technical leadership and ability to be ahead of the competition.

Jeff Mindling is a Chief Credit Officer at Savings Bank of Mendocino County and is based in Ukiah, California. He has worked as Principle/Credit Risk and Lending Specialist at JHoward Consulting LLC, Chief Credit Officer at BFC Financial Corp, and Manager of Commercial Credit at BankAtlantic. Jeff studied at University of South Florida and FLORIDA ATLANTIC UNIVERSITY.

Jessica Frazer is a Risk Analyst at Savings Bank of Mendocino County and Assistant to the Chief Risk Officer at Savings Bank of Mendocino County and is based in Ukiah, California. She has worked as Conversational English Teacher at Partner's English School, Electronics Technician at US Navy, and AVID Tutor at Cleveland Heights High School. Jessica studied at Cleveland State University between 2008 and 2012; Ohio University, Athens, Ohio between 2004 and 2007; and Mendocino Junior College between 1996 and 1997.