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  • Software Support Analyst

    Innovative Systems, LLC 4.2company rating

    Innovative Systems, LLC job in Pittsburgh, PA

    Innovative Systems, Inc, one of the world's most trusted providers of best-of-breed data quality and compliance solutions is looking for a talented Software Support Analyst to be part of our Technical Customer Experience team. You will support clients utilizing our award winning, anti-terrorism/anti-money laundering software in the Americas and possibly other parts of the world. Location: Based in our World Headquarters, located in Pittsburgh, Pennsylvania with the ability to work a hybrid schedule. If not based in Pittsburgh, we would also consider remote work options for candidates living in the following areas: Florida, Illinois, Maryland, Minnesota, New Jersey, New York, Ohio, Texas, and Washington D.C. Consistently named a Top Workplace, Innovative has a long-standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan, one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all - a bit safer. What you will do This is a multi-faceted role in which you will combine your analytic, technical, language, and people skills to keep our customers happy while also assisting our developers and implementation consultants with projects requiring strong technical acumen. Excellent communication skills are needed. As a Software Support Analyst, you will use problem -solving, communication, and programming skills. You will learn our product suite inside and out positioning you for a range of great career choices. You will combine this knowledge with your technical skills to provide superior assistance and resolution to customer inquiries that arise by email or phone. The issues you handle will vary from simple to the complex and multi-layered requiring: * analysis, investigation and trouble-shooting of software and system functionality, integrations, product feature-function and adoption issues * creation and development of SQL scripts and other custom software processes * collaboration with other teams and departments to assist with quicker issue identification and resolution and to provide them with customer insights that aid in development of bug fixes, new product functionality and features. * opportunity to learn and work with cloud operations team gaining hands-on experience with Azure and scripting languages You will not be bored! You'll find variety and interesting new challenges each day enabling you to continually grow your skills as you interact and learn from other teams. Unlike traditional support roles, at Innovative you get to: * perform simple product installations - providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management and more! * write knowledge-base documentation and assist with expansion of our self-service portal and customer happiness by helping to develop of top-notch training modules and videos. * provide insights that will be used to improve existing solutions and plan those of our next generation * create your career path by succeeding in the application support role and be rewarded with an opportunity to advance into professional services or cloud operations teams Requirements we need you to have We will grow your skills, but there are some things you need to have for starters: * Bachelor's degree in a STEM concentration such as computer science, information systems, engineering, mathematics, science, or other related concentration * Programming skill with one or more programming languages such as C, C++, C#, .Net, Java, JavaScript, HTML, XML and/or * Experience with SQL databases and SQL programming language * Highly analytic with strong problem-solving and creative thinking skills * Willingness to be on call after hours in customer support rotation (very minimal) * Excellent verbal and written communication skills in English. It's a plus if you to have * Prior experience in a customer or technical support role * Using SQL in a work environment * Knowledge of Azure or cloud providers/operations * Knowledge of regulatory risk and compliance * Bi-lingual or Multi-lingual in any of the following languages: Spanish, Portuguese, German, French, Arabic For candidates local to Pittsburgh, this role will allow for a flexible, hybrid schedule, working in the office 1 to 2 days per week after the initial training period. About us - we give you First of all - we take time to learn about you. There are no robots or machines that are screening your resume for key words. Next - we provide lots of challenge and chances for growth, a competitive salary, lots of time off, benefits and more!. We also know how to do - fun! Our people are a diverse, multi-cultural bunch! You will find friends here and in our offices abroad. You'll always have someone to help out and to hang out with! Innovative's world headquarters is in Pittsburgh, Pennsylvania. Our regional offices are in London, UK; Mexico City, Mexico; Dubai, UAE and São Paulo, Brazil. Innovative is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
    $44k-62k yearly est. 60d+ ago
  • Truss Assembler I

    Nexgen 4.1company rating

    Britton, SD job

    US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment. The Truss Assembler I is responsible for assembling truss components. This position will stock lumber, plates and other work-related materials and supplies. Will also band/stack finished products. What you will do • Lay out truss supplies and materials on carts or floor and stock plates for component set-up. • Assemble components under the direction of the line leaders. • Load and band finished materials on carts/pallets inside and/or outside. • Receive incoming products, commodities, and materials. • Read shop drawings to identify plate sizes, plate gauges, girder truss nailing and bolt patterns. • Read shop drawings to understand stacking order when required. • Monitor production workflow process assisting other areas as needed. • Operate all equipment necessary to the assembly process. • Adhere to established safety rules and regulations and follows all safety procedures; maintain a safe environment. • Comply with Company's attendance policy by maintaining regular and predictable attendance. • Assist in maintaining an organized work environment which may include emptying trash receptacles and keeping all bays/staging areas clean and organized. • Provide excellent customer service and participate in a positive work environment. • Monitor inventory as required by location management. • Retain an awareness of the work environment critical to the task at hand to produce error free and damage free results. • Participate in and complete assigned trainings. Required For All Jobs • Perform other duties as assigned. • Comply with all policies and standards. • Adheres to Company's commitment to workplace safety. Education Qualifications • High School Diploma or equivalent work experience required. Experience Qualifications • Prior carpentry experience preferred. Skills and Abilities • Must be able to read a tape measure and use a hammer. • Ability to learn to operate equipment such as routers, saws, presses, and staple guns. Additional Potential Opportunities based on experience: • Truss Assembler II • Truss Assembler III • Truss Assembly Lead US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
    $36k-44k yearly est. 3d ago
  • Bilingual CSR

    Pyramid Consulting, Inc. 4.1company rating

    Philadelphia, PA job

    Immediate need for a talented Bilingual CSR. This is a 06+ months contract opportunity and is in Philadelphia, PA(Remote). Please review the job description below and contact me ASAP if you are interested. Pay Range: $20 - $25 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: - We are looking specifically for 2 individuals who would be bi-lingual and able to speak Japanese; due to regional dialects within the language we are looking for individuals who are native speaking Japanese and English as the 2nd language. Looking for excellent Customer Focused competencies - seeking service-oriented individuals with strong customer service skills. This is a phone-based position which requires excellent verbal communication; use of proper grammar; professional language/word choice vs casual language/slang; Ability to clearly communicate complex messages over the phone. Ability to navigate through multiple systems at a time. ALL candidates must complete employment testing prior to submission. Key Requirements and Technology Experience: - HS Diploma or GED with 2 years of customer service experience Must have strong verbal and written communication skills. Call center experience is preferred Healthcare industry experience Medical background helpful Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $20-25 hourly 3d ago
  • Quality Manager III

    Pyramid Consulting, Inc. 4.1company rating

    Pennsylvania job

    Immediate need for a talented Quality Manager III. This is a 12+ months contract opportunity with long-term potential and is located in Swiftwater, PA(Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-93870 Pay Range: $85 - $92/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: The individual would be part of the Site Quality Organization and will participate in project teams involved in site biotech facilities, processes and equipment for the manufacture of Drug Substance Vaccines and will review and approve validation related studies for assigned areas. These assigned areas would include validation of lifecycle activities such as Validation Planning, Biotech Process Validation, Equipment and Facility Qualification and Validation Risk Management. This position has signatory responsibilities for validation/qualification of documents within assigned areas. This position is responsible for providing Quality & Compliance oversight to site validation projects related to Drug Substance Vaccine manufacturing. We are an innovative global healthcare company that helps the world stay ahead of infectious diseases by delivering more than 500 million vaccine doses a year. Across different countries, our talented teams are exploring new technologies to protect people and promote healthy communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world. Key Requirements and Technology Experience: Key Skills; Processes and equipment for the manufacture of Drug Substance Vaccines Note from Manager: Bachelor's Degree/Undergraduate Degree in engineering or technical discipline. Master Degree preferred. Experience in pharmaceutical/biopharmaceutical industry or related industry/manufacturing environment - vaccines a plus. Ability to work on strict deadlines. Background in life science. Ability to interface with cross-functional teams. Detail oriented. Strong working knowledge of Quality System Regulations. Experience leading CAPA (Corrective and Preventive Action) activities. Ability to handle multiple projects concurrently. Well-developed communication skills, both verbal and written. Years of Experience: 6 - 9 Years Proficient in relevant computer systems and software used in validation and quality management (e.g., LIMS, Track Wise, SAP). Experience leading CAPA (Corrective and Preventive Action) activities Bachelor's degree in engineering, Science, or related field with 5+ years' experience preferably in a cGMP environment. Strong knowledge of cGMP regulations and quality standards applicable to pharmaceutical manufacturing. Proficient in relevant computer systems and software used in validation and quality management (e.g., LIMS, TrackWise, SAP). Ability to effectively communicate technical information to diverse stakeholders, including technical and non-technical audiences. Our client is a leading Pharmaceuticals Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $85-92 hourly 3d ago
  • Marketing Specialist

    ARx, LLC 3.7company rating

    Glen Rock, PA job

    In this role the Marketing Specialist is assigned to define, lead and execute ARx's marketing and communications initiatives, with a strong focus on market intelligence, digital transformation, brand awareness, and lead generation. This position is critical in communicating the unique value of ARx's innovation and technologies with a focus on acquiring new customers in new markets, while significantly enhancing our digital footprint and online engagement. You will drive integrated marketing campaigns, manage our communications and messaging, improve customer engagement through targeted digital content, and collect market intelligence and customer feedback. Key Responsibilities: Branding Strategy & Execution · Develop and execute ARx's branding and communications strategy aligned with our business strategy and target markets. · Define and manage the annual communications budget, ensuring effective resource allocation to high-impact campaigns. · Direct our External Partner for effective execution of our ARx Marketing Programs. Brand Awareness & Lead Generation · Increase ARx brand visibility and market penetration in defined target markets through strategic campaigns and thought leadership initiatives. · Drive lead generation through ARx's website, targeted digital campaigns, trade shows, webinars, and social media platforms. · Convert marketing-generated leads into qualified sales opportunities by closely collaborating with the ARx commercial team. Innovation Spotlight & Campaign Management · Lead go-to-market strategies for new product introductions globally, including messaging, positioning, and integrated campaign execution. · Develop compelling marketing collateral, product videos, launch kits, email campaigns, and sales enablement tools to support product teams. Digital Marketing & Online Presence · Oversee and continuously improve ARx's website strategy to ensure user-friendly navigation, optimized content, and high SEO performance. · Expand ARx's digital marketing activities, including paid advertising, SEO/SEM, email marketing, and targeted social media campaigns (LinkedIn, X, etc.). · Use data and analytics tools to track online engagement and campaign effectiveness, driving continual improvement. Market Insights & Intelligence · Gather Market Intelligence and Insights in our target markets and therapeutic areas so that we can measure and improve the effectiveness of our overall business strategy. · Understand Competitive Strategies so that we can define concrete areas of differentiation and identify new growth opportunities. · Gather and analyze Customer Insights and digital behavior to refine marketing strategies and improve content relevance. Trade Shows & Events - Represent ARx at key industry events, trade shows, and webinars globally, ensuring consistent brand messaging and lead capture. Qualifications & Requirements: · Bachelor's or Master's Degree in Marketing, Communications, or Digital Marketing. · 5+ years of international marketing experience, clearly within pharma and life sciences related industries. · Proven experience in executing marketing and communication strategies, launching new technologies, and running digital marketing campaigns. · Solid understanding of digital marketing tools (Google Analytics, SEO, PPC, social media platforms) and CRM systems (e.g., Salesforce or SugarCRM). · Strong project management and cross-functional collaboration skills. · Exceptional written and verbal communication skills in English. · Analytical mindset with experience using data to drive decision-making. · Willingness to travel in North America (up to 10%)
    $43k-62k yearly est. 1d ago
  • Print Operator

    Murtech Staffing & Solutions 3.4company rating

    Pittsburgh, PA job

    Title: Print Shop Operator The Associate Print Shop Operator will be assigned to equipment and processes such as: High Speed Roll-feed and cut-sheet printing, High-speed Mail Inserter, SendPro Meter, US Mail and Vendor Package Shipping, Mail Sort Preparation, Quality Control, and other peripheral duties associated with a Print to Mail facility. Incumbents will be trained by senior staff and co-workers. Performance will be tracked and measured by the incumbent's demonstrated ability to learn new skills and put them to use effectively and consistently. Coaching and guidance by the incumbent's team manager will provide constructive feedback on progress and deliverables on training, performance goals and core behaviors. Responsibilities: Incumbent, on assigned equipment or processes will follow learned training techniques to meet strict guidelines in Quality, Accuracy and Timeliness to ensure multiple daily product deliveries are met. Incumbent will consistently address and escalate issues which impact Quality, Accuracy and Timeliness with senior staff or the Team Manager. Core Behavior competencies must align with the business code of conduct and working effectively and respectfully with co-workers and business partners at all times. Qualifications: • High School Diploma / GED • Computer literate • Proficient using MS Suite (Outlook, Word, Excel) • 0-1 years of print to mail experience or production manufacturing, including inventory control, large equipment maintenance, retail warehousing, customer service oriented jobs • Must be able to lift 25-50 lbs. • Ability to stand for 8 hours. • Good communication skills • Ability to learn quickly • Previous mail room experience preferred
    $30k-42k yearly est. 3d ago
  • Senior Account Manager

    Pulse 4.5company rating

    Philadelphia, PA job

    We are expanding our enterprise partnerships across the pharma and life sciences sector, supporting Corporate Affairs and Communications teams in managing complex, global digital ecosystems. We're seeking a US-based Account Lead with experience in Healthcare Communications, corporate digital operations and project management. You'll act as the day-to-day strategic and delivery lead for a major Corporate Affairs digital program - coordinating updates across multiple stakeholders, ensuring compliance and governance, and driving consistency across a network of global corporate and product websites. This is a hybrid role that blends account leadership, governance, and project delivery- ideal for someone who understands how to bring structure, clarity, and calm to a fast-moving corporate communications environment. What You'll Do Account Leadership & Client Partnership Serve as the primary point of contact for a US-based Corporate Affairs team. Build trusted relationships with stakeholders across Corporate Affairs, Digital/IT, HR, and agency partners. Translate business objectives into actionable digital plans and deliverables. Provide strategic oversight to ensure alignment, transparency, and on-time delivery. Governance and Workflow Oversee governance across a large multi-site corporate web ecosystem. Manage the intake, triage, and prioritization of content and technical requests. Coordinate workflows between creative/content agencies and technical delivery teams. Maintain SLA tracking, dashboards, and ongoing performance reporting. Project Management Lead quarterly delivery cycles tied to major corporate events, product launches, and content updates. Oversee day-to-day collaboration with offshore development and QA teams. Proactively manage risks, dependencies, and timelines to maintain operational stability. Leadership and Collaboration Partner with the wider team to ensure consistency and excellence in delivery. Contribute to refining governance frameworks and improving digital workflows. Represent Pulse in regular steering meetings and strategic planning sessions. Who You Are Experienced digital account or project lead (7-10 years) with pharma, biotech, or healthcare communications experience. Confident in managing multiple stakeholders and workstreams across corporate and product websites. Strong understanding of regulated digital publishing, compliance workflows, and corporate narrative alignment. Skilled communicator with excellent organizational instincts and client-facing presence. Hands-on with digital production and operations - understanding how sites are built, updated, and governed. Qualifications Bachelor's degree or equivalent professional experience. 5-9 years of experience in digital account management or project delivery. Demonstrated experience working in pharma, healthcare or life sciences and corporate communications Knowledge of CMS platforms (WordPress, Sitecore, AEM, etc.) and digital workflows. Experience managing SLAs, QA, and structured content workflows. Level & Reporting Equivalent to Base 2-3 (senior client-facing lead with PM capability). Reports to the Global Account Lead (EU-based). Why Join Pulse Digital Pulse partners with global life sciences organizations to deliver human-centric digital experiences that enhance corporate reputation and stakeholder engagement. You'll play a key role in shaping the digital operations of a global Corporate Affairs team - ensuring stability, consistency, and continuous improvement across an evolving web ecosystem.
    $67k-107k yearly est. 4d ago
  • Lead Java Backend Engineer with 12+ years (NEED LOCALS ONLY, F2F required)

    Zensar Technologies 4.3company rating

    Charlotte, NC job

    Qualifications: Technical Skills: · Strong expertise in Java, Spring, and Spring Boot · Deep understanding of microservices architecture and best practices · Proficiency in MySQL and relational database design · Experience with AWS cloud services · Familiarity with Hibernate (preferred) · Knowledge of Docker, Kubernetes, and containerization (a plus) Experience: · Minimum 10+ years in backend development · 2+ years of experience leading a development team · Proven ability to design and implement scalable, high-performance systems Soft Skills: · Strong ownership mindset with a passion for driving change and setting standards · Exceptional communication skills-able to bridge the gap between technical and non-technical stakeholders · Ability to simplify complex concepts for the product team and business stakeholders · Hunger for learning, innovation, and improving team efficiency Bonus Points: · Experience with Azure DevOps · Strong understanding of CI/CD pipelines · Exposure to event-driven architecture and Kafka · If you're a self-driven engineer eager to take a team to the next level, build smart solutions, and set new industry standards, we'd love to hear from you!
    $66k-84k yearly est. 4d ago
  • Cluepoints Programmer

    iO Associates 4.2company rating

    Philadelphia, PA job

    Employment Type: Permanent or Long-Term Contract Experience: 3-5 years Salary: DOE Start: Immediate A leading global pharmaceutical organisation is seeking a CluePoints Programmer to join its Clinical Data Sciences function. This role plays a key part in ensuring the quality, integrity, and risk-based oversight of clinical trial data, supporting the development of safe, effective medicines for patients worldwide. About the Role We are looking for a relatively junior CluePoints Programmer with 3-5 years of hands-on experience. You will support and develop analytics, dashboards, and automated processes within the CluePoints platform to drive data-driven decision making across clinical programs. Experience with Spotfire is highly desirable. This position has become available due to unforeseen circumstances. We are seeking someone who can step in quickly, contribute from day one, and continue to build on the strong foundations of the previous role holder. Key Responsibilities Build, maintain, and optimise CluePoints analyses for ongoing clinical studies. Support risk-based quality management (RBQM) activities and data quality oversight. Develop and enhance visualisations, dashboards, and reporting (Spotfire experience a plus). Collaborate with Data Management, Biostatistics, and Clinical Operations teams to ensure high-quality and timely outputs. Investigate data issues and support continuous improvement initiatives. What We're Looking For 3-5 years' experience with CluePoints, clinical data analytics, or related programming environments. Solid understanding of clinical trial data and RBQM concepts. Experience with Spotfire or similar visualisation tools preferred. Ability to work in a hybrid setup and hit the ground running. Strong communication skills and a collaborative mindset. Why Join You'll join a mission-driven organisation with a strong pipeline and a meaningful purpose at its core. This role offers flexible engagement options (permanent or contract), impactful work, and opportunities to progress within a respected global environment. Interested? Get in touch to learn more.
    $63k-83k yearly est. 3d ago
  • Jump Mind Commerce POS lead

    Zensar Technologies 4.3company rating

    Pittsburgh, PA job

    Looking for a workplace where people realize their full potential, are recognized for the impact they make, and enjoy the company of the peers they work with? Welcome to Zensar! Read on for more details on the role and about us. What's this role about? We are seeking an experienced JMC POS Lead to manage and support Point of Sale (POS) systems in a retail environment. The ideal candidate will have hands-on experience with JumpMind Commerce (JMC) POS or Oracle Retail Point of Service (Or POS), strong troubleshooting skills, and a solid background in Java-based technologies. This role involves L2/L3 support, production issue resolution, and collaboration with cross-functional teams to ensure seamless POS operations. Job Title: JMC POS Lead Location: Pittsburgh, PA (Remote) Employment Type: Full-time / Contract Key Responsibilities: Lead and manage POS application support for retail stores, ensuring high availability and performance. Provide L2/L3 support for POS systems, including incident analysis, root cause identification, and resolution. Collaborate with development and infrastructure teams to troubleshoot and resolve production issues. Implement enhancements and integrations for POS systems using Java, Spring, Spring Boot, and Microservices. Develop and maintain SOAP/REST web services for POS-related functionalities. Work with PostgreSQL databases and messaging systems like Pub/Sub and RabbitMQ. Manage code repositories using GIT and ensure proper version control. Coordinate with cloud teams for deployments and configurations on GCP or AWS. Participate in Agile development methodologies, including sprint planning and daily stand-ups. Communicate effectively with stakeholders, providing updates and technical guidance. Must-Have Skills POS Expertise: Hands-on experience with JumpMind Commerce (JMC) POS or Oracle Retail POS (OrPOS). IT Experience: 8+ years in IT with at least 3+ years in POS support roles (L2/L3). Programming: Strong knowledge of Java, Spring, Spring Boot, and Microservices. Troubleshooting: Ability to analyze and resolve complex production issues. Web Services: Experience with SOAP and REST APIs. Database: Proficiency in PostgreSQL. Messaging Systems: Knowledge of Pub/Sub, RabbitMQ. Version Control: Experience with GIT. Cloud Awareness: Familiarity with GCP or AWS environments. Retail Domain: Understanding of retail business processes and POS workflows. Communication: Excellent verbal and written communication skills. Agile: Experience working in Agile teams. Advantage Zensar We are a digital solutions and technology services company that partners with global organizations across industries to achieve digital transformation. With a strong track record of innovation, investment in digital solutions, and commitment to client success, at Zensar, you can help clients achieve new thresholds of performance. A subsidiary of RPG Group, Zensar has its HQ in India, and offices across the world, including Mexico, South Africa, UK and USA. Zensar is all about celebrating individuality, creativity, innovation, and flexibility. We hire based on values, talent, and the potential necessary to fill a given job profile, irrespective of nationality, sexuality, race, color, and creed. We also put in policies to empower this assorted talent pool with the right environment for growth. At Zensar, you Grow, Own, Achieve, Learn. Learn more about our culture: ***************************************** Ready to #ExperienceZensar? Begin your application by clicking on the ‘Apply Online' button below. Be sure to have your resume handy! If you're having trouble applying, drop a line to ******************.
    $73k-97k yearly est. 2d ago
  • Contract Specialist

    Pyramid Consulting, Inc. 4.1company rating

    Philadelphia, PA job

    Immediate need for a talented Contract Specialist .This is an initial 06+ months contract opportunity with potential hire and is located in Philadelphia, PA ( Hybrid). Please review the job description below and contact me ASAP if you are interested. Job Diva ID: 25-95132 Pay Range: $30 - $33 /hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Requirements and Technology Experience: Skills; Must have experience in Power BI Must have experience in CRM tools like Microsoft Dynamics, Salesforce, HubSpot CRM, Zoho CRM, SAP CRM Must have experience in managing contracts and agreements Strong leadership and communication skills. Ensuring that all finalized contracts and agreements are fully executed, imaged, and filed electronically Ensuring that all finalized contracts and agreements are fully executed, imaged, and filed electronically Triaging and assigning contract and agreement drafting to team members Our client is a leading Health Insurance Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.
    $30-33 hourly 2d ago
  • Data Science & AI Manager

    Zensar Technologies 4.3company rating

    Charlotte, NC job

    Data Science & AI Manager - Healthcare Key Responsibilities Agentic AI Strategy & System Orchestration Lead the strategy, architecture, and implementation of agentic AI systems for Healthcare Digital. Design and manage MCP servers that provide structured, secure tool access for AI agents across platforms including meal ordering, food production, and EVS task management. Build multi-agent systems with clear roles-e.g., planning agents, QA agents, data-retrieval agents, and operational copilots-that collaborate to support healthcare workflows. Develop governance and routing layers that enable AI agents to safely execute tasks, call tools, generate recommendations, and interact with structured operational data. Product Intelligence & Embedded AI Agents Integrate agent-driven capabilities into Healthcare Digital's platforms: Patient Meal Ordering: agentic nutrition checks, dietary rule enforcement, personalized recommendations. Food Production: prep-planning agents, demand forecasting agents, and waste-reduction optimization loops. EVS Task Management: task-ranking agents, routing agents, and real-time environmental monitoring copilots. Build AI copilots for associates and managers that support decision-making, reduce administrative load, and automate repetitive tasks. Ensure AI agents interact seamlessly with UI workflows, APIs, product logic, and underlying data systems. Operational Data Science & Automation Build and deploy predictive models that feed agent decision-making, including: Meal demand forecasting EVS task prediction and prioritization Labor and staffing optimization Anomaly detection for operational issues Integrate model outputs with MCP-based agents to create closed-loop automation-agents that both detect and act, not just analyze. Translate findings into usable insights, dashboards, and operational recommendations for field teams. Leadership & Cross-Functional Collaboration Coach and mentor a team of data scientists, ML engineers, and AI engineers focused on agent development and MCP integration. Partner with Healthcare Leadership (Culinary, EVS, Clinical Nutrition, Operations) to drive AI adoption and prioritize high-value opportunities. Collaborate with IT, and enterprise AI teams to align on architecture, security, and platform standards. Communicate complex AI and agent-based system concepts to non-technical stakeholders in clear, practical language. Data, Governance & Responsible AI Ensure all AI and agent systems adhere to governance frameworks, including privacy, compliance, and HIPAA. Establish monitoring, auditability, and retraining workflows for both models and agents. Implement agent safety controls, including sandboxed tool access, role-based permissions, and fallbacks for critical tasks. Qualifications Required Bachelor's degree in a relevant field or equivalent professional experience . 6+ years of experience in data science, AI engineering, or applied ML, including 2+ years of team leadership or technical management. Hands-on experience building agentic AI systems, including: Multi-agent workflows Tool-using agents Planning/monitoring agents Strong experience with MCP servers or similar agent integration frameworks (e.g., LangChain tools, AutoGen, OpenAI tool calling). Proficiency in Python, SQL, ML frameworks (PyTorch, TensorFlow, scikit-learn). Experience with cloud data and compute platforms (Azure, Databricks, AWS, or GCP). Strong understanding of LLMs, RAG pipelines, structured tool protocols, and knowledge graph integration. Excellent communication, stakeholder partnership, and product-oriented thinking. Preferred Experience with healthcare, foodservice, hospitality, or operational environments. Familiarity with IoT data streams, workforce management systems, or real-time task operations. Background in optimization, reinforcement learning, or continuous planning agents.
    $94k-121k yearly est. 4d ago
  • Electrical Engineer

    Lancesoft, Inc. 4.5company rating

    Saint Paul, MN job

    Skills: Electrical Engineer I to assist in development and sustaining engineering projects within the Electrophysiology division at Client. Education: Bachelor's Degree in Electrical Engineering is required. Computer Science or Biomedical degree okay as long as the candidate also has EE experience Duties: Participates on engineering teams in completing development projects. Leads small-scale design change efforts in support of continuation engineering activities. Completes system, analog, digital, and firmware designs. This includes setting and revising requirements and specifications, debugging, testing electrical circuits and systems, and completing documentation to ensure feasibility and verifiability of performance. Able to work cross functionally, independently, and as part of a team. Looking for a self-starter with a focus on troubleshooting. Medical device experience would be ideal but not required. Internship experience is also fine but would like to see professional experience first. Masters in EE okay with an internship.
    $66k-80k yearly est. 5d ago
  • Sr Principal Business Development Rep

    Northrop Grumman 4.7company rating

    Plymouth, MN job

    RELOCATION ASSISTANCE: No relocation assistance available CLEARANCE TYPE: SecretTRAVEL: Yes, 25% of the TimeDescriptionAt Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history. Northrop Grumman Defense Systems is seeking an experienced Business Development Representative to support our Armament Systems business team located in Plymouth, MN. This site develops and produces medium- and large-caliber ammunition as well as precision capabilities for direct and indirect fire systems. Leading the industry, this team successfully completes lifecycle support for medium-caliber cannons, develops miniature, precision strike weapons for airborne platforms, creates survivability solutions for soldiers and the next generation tactical ammunition for a variety of combat platforms Role Description & Responsibilities: Northrop Grumman is actively seeking an experienced and motivated individual to exercise their demonstrated professional skills in support of the activities required to identify, develop, and capture new business opportunities in the precision munitions market segment. In this role, as part of the growth-oriented and customer-focused Combat Systems Business Development team, will be responsible for utilizing processes for opportunities and pursuits organization that drives precision munitions market segment growth. In addition, this role will be responsible for delivering an extraordinary customer experience across our global customer environment and infusing our strategic focus and messaging into all elements of the customer engagement. The ability to work both independently and within a highly motivated team of business development, program management, financial, and engineering professionals is required. The Staff Business Development Representative role reports directly to the Combat Systems Business Development Director. Location This position is based in our Armament Systems site in Plymouth, MN and requires on-site support The Sr Principal Business Development Representative will: Prepare consolidated business development capture strategies and executable plans in support of new business acquisition driving growth and expansion within the Combat Systems portfolio. Create, maintain and implement a customer engagement strategy and senior customer visit plans across domestic and international military, government, and industry leadership. Proactively work with external customers and internal stakeholders across departments and the Combat Systems operating unit to execute structured and well-planned business development and capture initiatives. Develop and deliver comprehensive and targeted customer presentations which communicate recommended precision munition solutions that address requirements critical to providing lethal overmatch to the Warfighter. Proactively work with the Combat Systems portfolio managers and across departments to support creation and maintenance of multi-year orders forecast and long-range strategic plan (LRSP). Lead activities throughout the business development lifecycle including proposal management and development. Provide justification and oversight of required discretionary investments for assigned new business pursuits. Responsible for the accuracy and consistency of the Customer Relationships Management (CRM) tools while following the process standards of the Northrop Grumman Business Acquisition Process (BAP). Basic Qualifications: This position emphasizes skills first. Must have 12 years of experience in Business Development, Marketing, or Program Management. Will consider bachelor's Degree (BA/BS) in Business, Engineering, or Marketing plus 8 years of experience in Defense Industry with exceptional understanding of the DOD market and acquisition processes, or master's degree plus 6 years of experience. U.S. Citizenship Ability to obtain and maintain a Government Secret Security Clearance Demonstrated strategic thinking skills. Excellent interpersonal, written, and oral communication skills. Proficient with MS Office (Word, PowerPoint, Excel) and experience with CRM tools (SalesForce preferred). Must be able to travel as needed (up to 25% of the time). Desired Qualifications: Master's degree or MBA. Project Management Professional (PMP) certification. Prior experience with precision munitions highly preferred Proficiency with Shipley Proposal & Capture Methods Primary Level Salary Range: $131,100.00 - $196,700.00The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
    $131.1k-196.7k yearly Auto-Apply 59d ago
  • Audio Visual Systems Commissioning Specialist

    Applied Video Technology 4.1company rating

    Gilberton, PA job

    , Inc.: Applied Video Technology, Inc. (AVT), headquartered in Kimberton, PA, is a leading integrator of professional audio-visual and broadcast systems. With over 30 years of experience, AVT delivers high-quality AV solutions to clients across education, corporate, government, and house of worship sectors. We are seeking a Systems Commissioning Specialist. The primary role of the Systems Commissioning Specialist is to provide technical commissioning support for AV/IT systems in the field. The areas of expertise are varied and require intermediate, detailed technical knowledge of audiovisual systems including networking, audio and video equipment and the associated software which includes basic level control system program editing with remote assistance. The Systems Commissioning Specialist is responsible for ensuring system functionality requirements are fulfilled per the Final Scope of Work and meets or exceeds the expectations of the customer. The Systems Commissioning Specialist will work closely with the Lead Technician, Project Manager and Programmer to define expected system functionality, ensure system operates as intended, and train the customer at the close of the project. ESSENTIAL DUTIES AND RESPONSIBILITIES Provide project commissioning support and expertise to the project team utilizing a combined skill set that includes engineering, equipment configuration, programming, troubleshooting, and documentation. Load test and edit control code and graphical user interface files with remote assistance as needed. Reviews final scope of work Project Manager to confirm commissioning tasks and functionality to be implemented during close out. Coordinates with engineering to perform offsite commissioning tasks including but not limited to, loading configuration files to devices (DSP's, control processors, touch panels, etc.), setting device IP addresses/establishing device communication, system testing & validation. Travels to locations for onsite commissioning as needed. Coordinates with onsite technicians to perform remote commissioning as needed. Performs minor system programming and configuration changes required to complete project and fulfill functionality requirements. Provide systems testing, commissioning, and punch list preparation. During the job commissioning phase, assist with tasks required for job completion. Develops a report of final programming, design, implementation materials and labor outside the scope of work (SOW) for change orders. Assure each system is physically complete in accordance with contract requirements. Responsible for the accurate mark-up of field documentation, and maintaining and archiving all job-related configuration files, code, graphic touch panel layouts, and programs in a timely manner. Provides detailed written report at the end of each day to document objectives completed and remaining objective if any to completed later. Promptly reports any system functionality, scope or design issues discovered with engineering in the lab or in the field to Project Manager and Lead Tech. Works with project team to resolve issues. Documents changes to system design or configuration to ensure proper As-Built documentation is available at the close of the project. Works alongside Project Manager to get timely substantial completion document signed by client. Train end-user on the use of the system Performs other project duties as required. Follow safety standards. QUALIFICATIONS Three years prior experience in AV Integration, Unified Communications and Networking. Excellent communication skills and the ability to collaborate well with people are essential. Requires someone with a high attention to detail and extreme sense of urgency. CTS or other industry certifications preferred. PHYSICAL DEMANDS Ability to communicate orally with management and other co-workers is important. Standing or sitting for extended periods is common. Heavy lifting may be required. Able to understand and utilize architectural or engineering drawings On site installations can take place out of normal business hours and for days exceeding 8 hours per day. WORK ENVIRONMENT Some travel is required for this position.
    $51k-78k yearly est. 4d ago
  • Database Engineer

    Talent Software Services 3.6company rating

    Minnetonka, MN job

    Are you an experienced Database Engineer in Test with a desire to excel? If so, then Talent Software Services may have the job for you! Our client is seeking an experienced Database Engineer in Test to work in Minnetonka, MN. The Database Engineer IV will support the design, implementation, and maintenance of both legacy and modern data platforms that power clients' enterprise operations. You'll work with a team of experienced engineers and architects to manage and optimize enterprise databases, with a strong emphasis on data pipeline development and cloud integration. This role is ideal for a seasoned engineer who enjoys solving complex data challenges, contributing to modernization efforts, and collaborating across teams in a fast-paced Agile environment. Natural Leader, Well spoken Technically focused/capable, but understands the broader picture of the organization Automation First mindset Primary Responsibilities/Accountabilities: Design, build, and maintain robust data pipelines across cloud and on-prem environments. Support the administration, monitoring, and performance tuning of databases (Oracle, Snowflake, Azure SQL, and MS SQL). Assist in database provisioning, configuration, patching, and backup/recovery processes. Collaborate with developers, analysts, and other DBAs to troubleshoot issues and optimize queries. Participate in data migration and integration efforts as part of cloud transformation initiatives. Ensure database security, access controls, and compliance with internal standards. Contribute to documentation, runbooks, and knowledge sharing within the team. Participate in or lead Agile ceremonies and team planning activities, contributing to a culture of shared ownership and continuous improvement. Participate in an on-call rotation to support 24/7 database operations and incident response. Qualifications: 7 years of experience in database engineering or a related technical role. Hands-on experience with at least one of the following: Oracle, Snowflake, or Azure SQL Database. Familiarity with system performance tuning and query optimization. Solid understanding of cloud platforms (Azure preferred) and cloud-native data services. Strong problem-solving skills and attention to detail. Ability to work collaboratively and communicate effectively with technical peers. Preferred: Experience building and maintaining data pipelines in cloud or hybrid environments. Experience with Liquibase or other database change management tools. Experience with scripting or automation (e.g., Ansible, Python, Terraform). Familiarity with CI/CD pipelines or DevOps practices. Experience with monitoring tools and observability platforms. Background in Agile or SAFe environments.
    $60k-83k yearly est. 5d ago
  • Part-Time Mailroom Document Processors

    Conduent Incorporated 4.0company rating

    Bloomington, MN job

    Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Job Title: Part-Time Mailroom Document Processors Location: Bloomington, MN Pay Rate: $17.00 per hour Operations Schedule: Monday-Friday, 7:00 AM - 3:30 PM (Flexible scheduling available for Part Time) About the Role: We are currently hiring for Part-Time Mailroom Document Processors to support daily operations in a high-volume, document-focused environment. This is a hands-on role ideal for someone who is detail-oriented, organized, and comfortable working in a structured mailroom setting. Daily Responsibilities in this Role: * Receive and open incoming mail and documents, using slicers or manual methods * Sort mail into appropriate categories based on type (e.g., auto recalls, complaints, payments, checks) * Determine next steps: scanning, filing, or further processing per client requirements * Perform accurate data entry for document tracking and processing * Lift and move mailroom boxes (up to 30 lbs., 1-2 times per day) * Follow established procedures and on-the-job training to ensure compliance and accuracy * Work collaboratively with team members and maintain confidentiality of all documents handled Required Skills and Qualifications: * Must pass: * Criminal background check * Education and employment verification * Strong customer service skills * Basic computer knowledge and comfort using standard office software * Proficient data entry skills with attention to accuracy * Ability to follow detailed instructions and meet daily processing goals * Willingness to work in a mailroom setting, handle physical mail, and lift boxes as needed * Strong attention to detail and time management skills * Ability to lift and move mail bins weighing 25+ lbs. pounds * Comfortable working on your feet for extended periods Helpful Skills (But Not Required) * Previous experience in a mailroom environment * Background in banking, auto loan, or insurance industries Benefits: * Part-Time employment * Flexible scheduling for your work week * $17 per hour * Career growth * Casual work environment * No weekends and No Overtime Work Schedule: * Start Time: 7:00 AM (as early as 6:00 AM during high-volume periods) * End Time: 3:30pm * Days Off: Will vary based on production needs We are currently NOT hiring in the following geographies, including but not limited to: States: AK, CT, CA, HI, IL, MA, MD, MT, NJ, NY, OR, WA. Metro Areas: Minneapolis - MN, Washington DC, Denver - CO, Boulder - CO, Edgewater- CO and Flagstaff - AZ Pay is $17/hour which may be below your states minimum wage. Please take this into consideration when applying. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $17.00. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.
    $17 hourly 60d+ ago
  • Mechatronics Technician Trainee

    Aerotech 4.3company rating

    Pittsburgh, PA job

    Mechatronics Technician Trainee - $1,500 Sign-On Bonus! Looking for meaningful work where you can make a difference in global innovation? Engineer a better future with Aerotech, a global leader in precision motion and automation. Our customers create some of the most innovative products on the planet, from life-saving medical devices to tools for deep space exploration. Our precision motion and automation systems make it all possible. Build a lasting, satisfying career at Aerotech, where we foster growth, empower employees and promote from within. You'll find unparalleled opportunities and a company that values your voice. We also provide an extensive total rewards compensation system, including: Bonus payments every 6 months Rich health plans Retirement planning with our 100% company-paid Employee Stock Ownership Trust If you're mechanically inclined or technically savvy with a passion for cutting-edge technology, we want to hear from you. Position Summary The Mechatronics Technician Trainee is an entry-level production position where successful candidates will participate in the Core Mechatronics Career Development Program. This (fully paid) on-the-job training program will align your skills with a career path customized to your strengths and interests. Participants will work within the Core Mechatronics Production department. For highly motivated individuals with a strong desire to learn, this is an excellent opportunity to launch or transition into a hands-on technical career. What will your day look like? At Aerotech, you will Participate in a structured training program intended to provide the skills necessary to become an expert in the precision manufacturing industry under the guidance of experienced training and leadership staff. Integrate theory with practical hands-on skills through written training material and direct coaching from leadership. Read wiring and assembly drawings to determine product requirements Master industry required skills such as precision measurement, alignments, and advanced troubleshooting. Assemble and test complex, high precision mechanical and electrical components using a variety of testing, measurement equipment and software Assemble/Wire/Test precision motion systems. Operate additive manufacturing (3D printing) equipment in the production of Aerotech parts. Attend and actively contribute to bi-weekly progress meetings to engage in feedback exchange with training personnel. Successful completion of the training program will qualify you to pursue more advanced roles throughout the organization. What will separate you from the rest? Experience with Strong mechanical and/or electrical aptitude Strong drive to continually advance your career Experience with hand tools such as wrenches, hex keys, torque wrenches, screwdrivers, flat stones and pliers Ability to read and interpret assembly drawings and schematics Effective computer literacy and use of software, such as an ERP system Troubleshooting and problem solving skills Participation in a technical education program preferred, but not required Minimum Qualifications Must have a High School Diploma or GED Benefits: Aerotech has been advancing industries with our precision motion technology for more than 50 years. Our employees are our future, and we continue to grow by investing in our employees through continuous paid on-the-job training in a clean and climate-controlled environment, while providing the following exceptional benefits and more! Competitive compensation Bi-annual bonus Annual raise eligibility UPMC Health Insurance Dental insurance Vision insurance Life insurance Retirement Plan Employee Stock Ownership Trust 401k Paid time off Parental leave Monday to Friday standard schedule Optional overtime - including Saturdays Referral program Professional development assistance Tuition reimbursement Must be authorized to work in the US currently and in the future without employer sponsorship. As an Equal Employment Opportunity/Affirmative Action Employer all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, Veteran or disability status. The Company is collecting the information requested in this employment application for purposes of evaluating your suitability for hire by the Company. The Company will share the information that you provide in this employment application only with Company management officials who are involved in the hiring process or who are otherwise involved in making employment-related decisions on behalf of the Company.
    $56k-75k yearly est. Auto-Apply 22d ago
  • Quantitative Research Analyst Internship

    Scm Data 4.0company rating

    Radnor, PA job

    We're seeking exceptionally motivated students with a strong interest in the financial markets to contribute to our empirical research process. The range of research ideas to investigate is open-ended and will depend on a candidate's background and strengths. Opportunities, including full-time summer internships and part-time work throughout the school year, are available for qualified students at each of the undergraduate, masters and PhD levels. Primary Responsibilities Read and analyze academic research or other source material pertaining to anomalies in the global financial markets. Build data sets and conduct statistical analysis on the data. Requirements Substantial progress toward a degree (graduate level preferred) in a quantitative discipline (e.g. statistics, econometrics, mathematics, engineering, physics or computer science) or finance (with extensive coursework in quantitative disciplines). Programming experience, ideally including R, C++ and/or Python. Experience with regression analysis. Strong interest in learning how to build, organize and analyze large data sets. Strong organizational and communication skills.
    $103k-137k yearly est. Auto-Apply 60d+ ago
  • Software Support Analyst

    Innovative Systems 4.2company rating

    Innovative Systems job in Pittsburgh, PA

    Innovative Systems, Inc, one of the world's most trusted providers of best-of-breed data quality and compliance solutions is looking for a talented Software Support Analyst to be part of our Technical Customer Experience team. You will support clients utilizing our award winning, anti-terrorism/anti-money laundering software in the Americas and possibly other parts of the world. Location: Based in our World Headquarters, located in Pittsburgh, Pennsylvania with the ability to work a hybrid schedule. If not based in Pittsburgh, we would also consider remote work options for candidates living in the following areas: Florida, Illinois, Maryland, Minnesota, New Jersey, New York, Ohio, Texas, and Washington D.C. Consistently named a Top Workplace, Innovative has a long-standing reputation for superior customer satisfaction and solutions that are fast, accurate, and scalable. FinScan , one of our most recognized products, is used by our clients in over 60 countries to identify potential money laundering and terrorist financing threats - helping to keep us all - a bit safer. What you will do This is a multi-faceted role in which you will combine your analytic, technical, language, and people skills to keep our customers happy while also assisting our developers and implementation consultants with projects requiring strong technical acumen. Excellent communication skills are needed. As a Software Support Analyst, you will use problem -solving, communication, and programming skills. You will learn our product suite inside and out positioning you for a range of great career choices. You will combine this knowledge with your technical skills to provide superior assistance and resolution to customer inquiries that arise by email or phone. The issues you handle will vary from simple to the complex and multi-layered requiring: analysis, investigation and trouble-shooting of software and system functionality, integrations, product feature-function and adoption issues creation and development of SQL scripts and other custom software processes collaboration with other teams and departments to assist with quicker issue identification and resolution and to provide them with customer insights that aid in development of bug fixes, new product functionality and features. opportunity to learn and work with cloud operations team gaining hands-on experience with Azure and scripting languages You will not be bored! You'll find variety and interesting new challenges each day enabling you to continually grow your skills as you interact and learn from other teams. Unlike traditional support roles, at Innovative you get to: perform simple product installations - providing a pathway into professional services or hosted consulting, pre-sales, engineering, product management and more! write knowledge-base documentation and assist with expansion of our self-service portal and customer happiness by helping to develop of top-notch training modules and videos. provide insights that will be used to improve existing solutions and plan those of our next generation create your career path by succeeding in the application support role and be rewarded with an opportunity to advance into professional services or cloud operations teams Requirements we need you to have We will grow your skills, but there are some things you need to have for starters: Bachelor's degree in a STEM concentration such as computer science, information systems, engineering, mathematics, science, or other related concentration Programming skill with one or more programming languages such as C, C++, C#, .Net, Java, JavaScript, HTML, XML and/or Experience with SQL databases and SQL programming language Highly analytic with strong problem-solving and creative thinking skills Willingness to be on call after hours in customer support rotation (very minimal) Excellent verbal and written communication skills in English. It's a plus if you to have Prior experience in a customer or technical support role Using SQL in a work environment Knowledge of Azure or cloud providers/operations Knowledge of regulatory risk and compliance Bi-lingual or Multi-lingual in any of the following languages: Spanish, Portuguese, German, French, Arabic For candidates local to Pittsburgh, this role will allow for a flexible, hybrid schedule, working in the office 1 to 2 days per week after the initial training period. About us - we give you First of all - we take time to learn about you. There are no robots or machines that are screening your resume for key words. Next - we provide lots of challenge and chances for growth, a competitive salary, lots of time off, benefits and more!. We also know how to do - fun! Our people are a diverse, multi-cultural bunch! You will find friends here and in our offices abroad. You'll always have someone to help out and to hang out with! Innovative's world headquarters is in Pittsburgh, Pennsylvania. Our regional offices are in London, UK; Mexico City, Mexico; Dubai, UAE and São Paulo, Brazil. Innovative is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.
    $44k-62k yearly est. Auto-Apply 60d ago

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