FIS
Job Developer Job in Sawgrass, FL
Location: Sawgrass, FL
Experience: Junior Level
Education Requirements: Associates Degree
Every day, our teams innovate across the world of finance. We collaborate to work smarter, while making a difference. We believe in diversity and inclusivity, giving a voice to everyone on the team. And we celebrate our success together. If you want to make an impact in fintech, we'd like to know:
Are you FIS? What you will do: • Provides technical support activities for a software production processing environment. • Installs, maintains and supports application/source code and/or its components and subsystems including third party software. • Detects, diagnoses and reports related problems. • Analyzes and resolves incidents, problems or known errors related to failures in application and supporting software components. • Provides technical assistance to programming staff in the analysis of application software amends, performance and resource consumption. • Creates and maintains complete documentation relative to the support of application software. • Provides twenty-four hour support for applications and supporting software. • Provides consultation to internal users with regard to software capabilities and use. • Follows escalation procedures, when appropriate, to resolve incidents, problems or known errors in a timely manner. • Uses appropriate diagnostic tools to isolate and resolve incidents, problems or known errors. • Assists development teams in requirements definition, system design and delivery of projects. • Verifies technical specifications for development projects. • Acts as project liaison/Services Delivery advocate on projects. • Assists client support with development of internal and client directed communications related to incidents, problems or known errors. • Plans and supports application specific disaster recovery activities including development and maintenance of documentation. • Conducts production support validations/certifications an