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SCCI jobs - 132 jobs

  • Quality Assurance Analyst - Journeyman

    ASM Research 4.2company rating

    Remote job

    ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or “participants,” which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Quality Assurance Analysts provide QA support to monitor performance for all Military OneSource operations to meet minimum standards in the SLAs and Performance Metrics. In this role they will monitor customer interactions and review/analyze customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Uses data from call observations to create quality improvement action plans and drive projects working with team and third-party vendors. Accurately compares measurements between team, vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. Job Responsibilities Conducts audits and reviews using scoring protocols for calls and/or case records using a pre-determined set of criteria, documenting results in a detailed report. Supports data entry and analysis following URAC minimum standards and defined SOPs as specified in the Quality Management Plan. Maintains and provides all records and reports pertaining to QA documentation. QA Analysts adhere to and promote auditing standards, participate in team meetings, training requirements and calibration sessions. Supports analysis of Duty to Warn, Adverse Incidents, and Mandated Reporting in compliance with defined processes and reporting standards Monitors customer interactions for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. Analyzes survey results for improving communication process and providing feedback to the communication owners. Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. Provides feedback to agents and managers based on observed strengths and improvement opportunities. Analyzes readership, comprehension and application of communicated actions. Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. Identifies trends in service and provides that data to the training team to enhance current training. Documents customer/call communications processes and makes recommendations. Implements operational process improvement initiatives on a regular basis, as well as through long-term projects. Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. Leads brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. Completes activities related to deploying communications including but not limited to creating checkpoints based on important points, creating surveys for reader feedback and continuous improvement, and providing recommendations for communications process improvement. Coordinates with client to create content for agent communications. Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. Creates and implements training plans to orient new hires and ensure a smooth transition from learning environment to daily production environment. Identifies agent communication needs and makes recommendations to Call Center management. Minimum Qualifications U.S. citizen and fluent English speaker Possess strong written and verbal communication skills Must submit to and successfully pass a DoD-initiated Tier 2 - Public Trust Background Investigation Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years of work experience may be considered in lieu of Bachelor's degree) Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project) Other Job Specific Skills Demonstrated ability to contribute to quality assurance program creation or execution. Experience with call center call monitoring/recording software. Exceptional customer service and problem-solving skills. Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. Excellent analytical skills and strong decision-making abilities. Proven ability to achieve and maintain departmental quality standards. Strong Internet software and Windows operating systems and software skills. Demonstrated ability to train and develop new and existing support agents. Excellent interpersonal, facilitation, and relationship management skills. Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. Great coordination skills across multiple departments of the Customer system.
    $63k-82k yearly est. 3d ago
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  • Strategic Growth Associate

    ASM Research 4.2company rating

    Remote job

    The Strategic Growth Associate I is responsible for assisting in identifying new business opportunities, building and maintaining client relationships, and contributing to the overall growth and profitability of a specific business unit. This person will help develop marketing strategies and propose short- and long-range business plans as well as acts as liaison with government agencies and offices. Partners with external businesses to coordinate the development of strategic relationships. This role requires a strong understanding of market trends, industry dynamics, and the competitive landscape. Assists in identifying and evaluating new business opportunities and potential markets. Helps to develop and implement strategic business development plans to achieve company goals. Builds and maintains strong relationships with clients, partners, and stakeholders. Prepares and delivers presentations and proposals to prospective clients. Conducts market research to stay updated on industry trends and competitor activities. Conducts client and competitor market research and analysis. Collaborate with internal teams to ensure alignment and support for business development initiatives. Develops and disseminates information on a continuous basis to all pertinent parties concerning the fulfillment of project goals and objectives. Works closely with subject matter experts to achieve goals and develop strategic partnerships. Validates progress toward and accomplishment of goals against specified objectives and success metrics. Communicate solutions and business plans to clients and potential clients with a clear understanding of the intended audiences for the solution. Reduces technical details of complex market dynamics and competitors into consumable and actionable intelligence for executive and senior levels. Monitors government funding reports and procurement forecasts on an on-going basis to identify potential opportunities. Tracks and reports on business development activities, including pipeline management and revenue forecasts. Networks and supports industry/client interaction to keep up-to-date on trends and cycles affecting new business development. Minimum Qualifications Bachelor's Degree in Business Administration, Marketing, or related field. 2-5 years of business development, sales, or a related field; preferably on government contracts. Proven track record of achieving business development targets and driving revenue growth and familiarity with government contracts and procurement processes is desired but not required. Other Job Specific Skills Strategic thinking and problem-solving abilities Ability to work and interact with all levels of staff Proficiency with business development tools Broad and deep understanding of our company capabilities, competitors and market forces to support our strategies and business planning processes Must be detail-oriented and can multi-task Strong oral and written communication skills Self-motivated and forward thinker Highly organized, team-oriented, enthusiastic, independent thinker, and collaborative Ability to conduct thorough market research and analysis Excellent presentation and proposal writing skills High level of professionalism and integrity Strong organizational and time management skills Problem-solving skills to help business partners and clients establish and execute their goals
    $58k-104k yearly est. 3d ago
  • Contact Center Triage Consultant - Senior (Bilingual)

    ASM Research 4.2company rating

    Remote job

    Responsible for providing assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an advanced ability to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. Assesses the needs of the caller to ensure first-call resolution of all presented needs. Educates participants on specialty program offerings, promote services, and demonstrate knowledge of military culture. Conducts comprehensive professional assessments of users' needs for core NMC/EAP and work/life services, which can include but are not limited to, non-medical counseling, health and wellness, and other specialty and add-on services. Identifies high-risk cases and responds as indicated in accordance with established protocols. Deescalates callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations. Ensures all calls are handled according to contractual service standards and document all cases in the Case Management System (CMS). Performs call follow-up and reporting as assigned. Demonstrates outstanding customer service. Demonstrates better than average understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions. Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained. May act as mentor for new and less experienced Triage Consultants. Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field State Licensure to practice independently (LCSW, LPC, LMFT) preferred 5-10 years of relevant post-graduate work experience in counseling, social work, and mental health services. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Other Job Specific Skills Must be a U.S. Citizen Advanced knowledge of mandated procedures for child and elder abuse situations Familiar with core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Superb organization and time management skills Comply with all HIPAA regulations Current Tier 2 suitability public trust clearance is desirable, ability to obtain is required.
    $60k-87k yearly est. 3d ago
  • Service Desk Manager

    ASM Research 4.2company rating

    Remote job

    The Service Desk Manager is responsible for overseeing IT service delivery to meet the needs of the CASTLE-NET program, managing processes, coordinating with teams, and ensuring compliance with GSA and USACE policies and best practices. Works closely with stakeholders, customers, and service providers to ensure customer satisfaction, continuous improvement, and alignment with program objectives. Key Responsibilities Manage overall service desk operations and team performance Provide leadership and supervision to service desk personnel Establish and maintain service desk processes and workflows Monitor and improve service desk metrics and KPIs Ensure adherence to SLAs and quality standards Implement continuous improvement initiatives Manage service desk staffing, training, and development Report on service desk performance to senior management Required Qualifications Bachelor's degree in IT, Business Administration, or related field 8+ years of experience in service desk or IT support operations Minimum 3-4 years of service desk management or supervisory experience Expert understanding of ITIL frameworks and best practices Proficiency with service desk and ITSM platforms Strong leadership, communication, and interpersonal skills Ability to manage budgets and staffing effectively Experience with federal IT operations and compliance Job Specific Skills Service Desk Management & Operations ITIL Framework & Best Practices Team Leadership & Performance Management Metrics & KPI Analysis Incident & Change Management Processes Preferred Skills ITIL Foundation and Practitioner certifications ServiceNow administration and customization Federal compliance and security requirements knowledge CASTLE-NET environment familiarity Customer satisfaction and quality metrics expertise
    $66k-95k yearly est. 3d ago
  • Instructional Systems Designer

    SAIC 4.4company rating

    Remote or Oklahoma job

    ** Use established instructional design principles to design and develop instructional content for both instructor-led and interactive multi-media web-based training. Responsibilities may include job task analysis, establishing clearly defined learning outcomes and performance objectives, developing lesson plans, storyboards and instructional video scripts as well as assessment items. + Assess training projects to determine if they meet established criteria for being instructionally sound and technically accurate + Design and implement synchronous and asynchronous courses up to level three interactivity, in accordance with current multimedia e-learning industry standards + Create comprehensive written tests that link directly to learning objectives and assess the learners specific knowledge required to perform a particular job duty + Create performance tests that link directly to learning objectives and require learners to perform a task instead of selecting an answer from a list + Work with instructional designers and subject matter experts to design and develop training scenarios and simulations + Work directly with multiple stakeholders to manage and align objectives, promote collaboration, and facilitate course development and deployment + Develop and modify learning products, to include presentation slides, instructor and student guides, quick reference materials, checklists, tutorials, interactive exercises, and instructional videos + Develop multiple instructional products simultaneously and work independently or in a team **Qualifications** **Position is remote, however, selected candidate preferably will reside in the Oklahoma City area.** Must be a US Citizen and pass a background investigation for a position of Public Trust. **Education and Experience:** + Bachelor's degree in Instructional Systems Design or related discipline (such as English or Education) from an accredited college or university + Ten (10) years or more of instructional design experience to include the application of Instructional Systems Design, execution of job task analyses, design and development of training curricula, course materials, assessments, training evaluation systems and instruments + Possess proficiency with Articulate Storyline360 + Experience implementing training on Blackboard and SuccessFactors LMS preferred + Experience applying FAA Safety and Technical Training (AJI) requirements to training projects is preferred Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. REQNUMBER: 2512478 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
    $80k-120k yearly 11d ago
  • Action Officer

    SAIC 4.4company rating

    Remote or Arlington, VA job

    SAIC is seeking a proactive and detail-oriented **Action Officer** with an **active TS/SCI clearance** to join our team. In this critical role, you will support the Principal Director of Integrated Sensing and Cyber within the Office of the Under Secretary of Defense for Research and Engineering (OUSD(R&E)) Critical Technology Office (CTO). You will be instrumental in developing and maintaining work products that facilitate management decision-making, strategy development, initiative definition, action tracking, and monitoring. Additionally, you will play a key role in planning and executing meetings and workshops. This position offers a **Hybrid Remote** work arrangement, allowing for the potential of 1-2 days of remote work, with the remaining days onsite at the Pentagon in Arlington, VA. **JOB DUTIES INCLUDE:** + Develop and document frameworks for distilling complex issues and work functions into clear courses of action to support decision making. + Planning and coordinating academic engagement efforts in collaboration with the Director, Academic Outreach. + Track actions and tasks to timely closure; assist and escalate as needed when task owners fail to achieve timely closure. + Facilitate project, initiative, and major work effort planning meetings. + Project, initiative, major work effort planning and management. + Develop executive level status and summary briefings. + Develop planning artifacts including but not limited to statements of work, charters, schedules, and Gantt charts. + Gather information; articulate, analyze, and solve problems; visualize and present information; and provide decision support to achieve mission outcomes. + Create/manage communications for the enterprise, group, and individuals including meeting agendas, briefings, and meeting minutes. + Develop weekly reports on significant activities, report on the effectiveness of events and processes Organize and facilitate internal and external communications on a wide array of subjects including internal and external tasks, program reviews, meetings, congressional events, invitations, speaking events, and resources. **Qualifications** **REQUIRED QUALIFICATIONS:** + Active TS/SCI clearance. + US citizenship. + Bachelor's degree with fifteen (15) years of relevant experience or a Master's degree and thirteen (13) years of relevant experience. + Demonstrated strong leadership abilities, with exceptional skills in identifying and resolving problems. Flexibility and initiative to adapt to dynamic environments. + Proven ability to efficiently and effectively work with Senior Executives in high-stakes environments. + Excellent written and oral communication skills, with experience in crafting white papers, briefings, correspondence, and reports. + Exceptional organizational skills with a strong aptitude for team-building and interpersonal relations. + Extensive experience working within high-level organizations such as the Office of the Secretary of Defense (OSD), Joint Staff, and other senior Pentagon entities. **DESIRED QUALIFICATIONS:** + Master's degree. + Strong knowledge of OSD-level organizational structure and understanding of the National Defense Strategy and DoD Modernization areas. + Senior Service College Graduate. REQNUMBER: 2511108 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
    $74k-107k yearly est. 60d+ ago
  • Cloud Documentation and Training Specialist

    SAIC 4.4company rating

    Remote or Virginia job

    SAIC is looking for a Cloud Documentation and Training Specialist, you will be responsible for the creation, organization, and management of documents that are crucial for the effective functioning of an organization and provide training to staff on these processes. This role involves creating clear, accurate, and accessible technical documentation and delivering training to enhance employee skills and organizational performance. **Core Responsibilities:** + **Develop and maintain documentation:** Create and manage technical documentation, including user guides, knowledge base articles, and standard operating procedures for cloud services, while ensuring security and compliance with government guidelines. + **Create and deliver training:** Design and deliver training programs and materials (both instructor-led and remote) for users on government cloud platforms and services. + **Ensure accuracy and usability:** Document technical functions, specifications, and system configurations, and work with users to improve the usability and effectiveness of cloud solutions. + **Manage documentation systems:** Work with document management systems to organize, store, and update documents securely. + **Provide support:** Respond to user questions and problems related to accessing and using cloud-based content. **Qualifications** **Required Skills and Qualifications:** + Bachelor's Degree plus 7 years of experience. + Must be a US Citizen and be able to obtain a federal public trust clearance. + Experience with cloud platforms (e.g., AWS, Azure, Google Cloud) and related services. + Strong technical writing and communication skills. + Experience in designing and delivering technical training. + Familiarity with government IT infrastructure, security, and compliance requirements. + Proficiency with documentation and project management tools. + Ability to work independently and as part of a team. + Attention to detail, problem-solving abilities, and strong organizational skills. Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. REQNUMBER: 2511635 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
    $80k-120k yearly 34d ago
  • Tier 3 Technical Support Specialist

    ASM Research 4.2company rating

    Remote job

    Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design. responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform . Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support . Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3 . Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow . Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed . Be available for on-call 24x7x365 ongoing application support . Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period . help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well . System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging . Minimum Qualifications Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred. CompTIA A+ or ITIL certification preferred 7-10 years of experience in information technology, systems administration or other IT related field. Specifically a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations Other Job Specific Skills Technical problem solving and implementer skills in application coding, infrastructure, or automation . Effective communications (written and spoken) . Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required) . ITIL (desired not required) . Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data .
    $48k-76k yearly est. 3d ago
  • Remote Pilot Operator at PHL

    SAIC 4.4company rating

    Remote or Philadelphia, PA job

    . We are looking for an experienced Controller Training Solutions (CTS) Remote Pilot Operator (RPO) to join the SAIC team providing air traffic controller training services for the Federal Aviation Administration (FAA) at the Philadelphia TRACON (PHL). Job Description: The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator. The RPO operates a combination of a simulated radar display and voice communication system to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology. The candidate will be required to complete the following certifications\: Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all positions). SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 25,000+ employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in Reston, VA. The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. The FAA employs more than 14,000 air traffic controllers. They work in air traffic facilities of varying sizes, safely separating more than 50,000 aircraft in the National Airspace System (NAS) each day. To provide such air traffic services, the FAA trains new air traffic control specialists and provides recurrent training to current air traffic control specialists. The FAA utilizes Contractor-provided instructional services at FAA ATC facilities throughout the U.S. and its Territories to ensure these training needs are met. The scope of the contractor-provided services includes all training and training program support to successfully train and prepare students to become fully certified air traffic controllers. SAIC must provide training and training related support services as required for all types and levels of ATC facilities. Candidates selected for this position will be expected to travel, supporting ATC training requirements in various locations. Required Qualifications: Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency. Candidates must possess an ability to read and interpret materials such as diagrams and manuals and have the ability to speak clearly and be understood US Citizenship is required with the ability to obtain and maintain a Public Trust clearance Desired Skills and Experience: Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instructions System Designers, Subject Matter Experts, Instructors) Experience and certification in ATC Tower, TRACON or En Route simulation lab is strongly desired, but not required Effective oral and written communications skills Working knowledge of the FAAO JO 7110.65 is strongly desired, but not required Effective team building skills MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.) Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.) Basic familiarization or experience with pilot/controller communications or phraseology SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom.
    $81k-101k yearly est. Auto-Apply 33d ago
  • Remote Pilot Operator at ABE

    SAIC 4.4company rating

    Remote or Allentown, PA job

    Required Qualifications: Candidates for this position must have a minimum of a high school diploma (or equivalent) and demonstrate basic computer proficiency. Candidates must possess an ability to read and interpret materials such as diagrams and manuals and have the ability to speak clearly and be understood US Citizenship is required with the ability to obtain and maintain a Public Trust clearance Desired Skills and Experience: Experience working in a multidisciplinary team (Multimedia Developers, Quality Assurance, Instructions System Designers, Subject Matter Experts, Instructors) Experience and certification in ATC Tower, TRACON or En Route simulation lab is strongly desired, but not required Effective oral and written communications skills Working knowledge of the FAAO JO 7110.65 is strongly desired, but not required Effective team building skills MS Office Suite Proficiency (Word, PowerPoint, Excel, etc.) Basic familiarization of current technologic tools (tablets, notebooks, applications, etc.) Basic familiarization or experience with pilot/controller communications or phraseology SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. PLEASE NOTE\: This is NOT a UAS / UAV / RPV (aka 'Drone') Pilot / Operator position. We are looking for an experienced Part time Controller Training Solutions (CTS) Remote Pilot Operator (RPO) to join the SAIC team providing air traffic controller training services for the Federal Aviation Administration (FAA) at the Allentown ATCT (ABE) located in Allentown, PA. Job Description: The RPO plays the role of the pilot and other controllers in the Air Traffic Controller training simulator. The RPO operates a combination of a simulated radar display and voice communication system to simulate the actions and communication of pilots and remote ATC facilities during medium and high-fidelity training exercises. RPOs receive voice commands from students, input proper entries into the automated system to simulate pilot actions, translate displayed information into appropriate ATC terminology, and respond to the student via the VCS utilizing proper phraseology. The candidate will be required to complete the following certifications\: Classroom (pass test on airspace and procedures) and Lab (perform as a Remote Pilot Operator on all positions). SAIC is a leading provider of technical, engineering and enterprise information technology services to the U.S. government. Our 25,000+ employees deliver systems engineering and information technology offerings for large, complex government programs, as well as a broad range of higher-end, differentiated technology services. The company is headquartered in Reston, VA. The Federal Aviation Administration (FAA) is responsible for ensuring that air traffic control specialists provide the flying public with a high level of safety and professionalism. A well-trained Air Traffic Control (ATC) workforce plays an essential role in fulfilling this responsibility. The FAA employs more than 14,000 air traffic controllers. They work in air traffic facilities of varying sizes, safely separating more than 50,000 aircraft in the National Airspace System (NAS) each day. To provide such air traffic services, the FAA trains new air traffic control specialists and provides recurrent training to current air traffic control specialists. The FAA utilizes Contractor-provided instructional services at FAA ATC facilities throughout the U.S. and its Territories to ensure these training needs are met. The scope of the contractor-provided services includes all training and training program support to successfully train and prepare students to become fully certified air traffic controllers. SAIC must provide training and training related support services as required for all types and levels of ATC facilities. Candidates selected for this position will be expected to travel, supporting ATC training requirements in various locations.
    $30k-41k yearly est. Auto-Apply 45d ago
  • USDA Program Opportunities: Pending Award

    SAIC 4.4company rating

    Remote or Kansas job

    SAIC is seeking incumbent employees and individuals who have previously worked at the USDA to support various USDA programs. These positions will provide services covering the full spectrum of IT operations in support of the USDA. All positions are contingent upon contract award which is anticipated January 2026 - June 2026 All positions must be carried out within the continental United States. Many of these roles will be remote, except for certain positions which may have on-site requirements. **Qualifications** EDUCATION AND EXPERIENCE: · Minimum requirements will vary based on role, level, education and experience CLEARANCE REQUIREMENT: · Must be able to successfully obtain and maintain a Public Trust Target salary range: $80,001 - $120,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. REQNUMBER: 2510998 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
    $20k-26k yearly est. 60d+ ago
  • Deputy Cybersecurity Manager

    ASM Research 4.2company rating

    Remote job

    The Deputy Cybersecurity Manager, serving as Deputy Cybersecurity Lead, assists the Cybersecurity Manager in the management of all cybersecurity operations and related processes based on Government-approved Information Technology Service Management (ITSM) processes. This role focuses on protecting IT infrastructure, systems, and data while ensuring compliance with federal regulations, policies, and processes. The Deputy Cybersecurity Manager leads a team of cybersecurity professionals, develops and manages security policies and procedures, and collaborates with IT departments to enhance security throughout the task order lifecycle. Key Responsibilities Manage cybersecurity operations and coordinate security team activities to protect infrastructure and data Lead a team of cybersecurity professionals with hiring, supervision, and performance management responsibilities Develop and implement security policies, procedures, and strategies to mitigate organizational risks Lead security authorization and accreditation (A&A) processes and Authority to Operate (ATO) achievement Manage Information Assurance (IA) programs across systems, services, and infrastructure Conduct security risk assessments and implement corrective actions for identified vulnerabilities Oversee encryption devices, procedures, and data protection practices across networks and systems Develop governance, risk, and compliance (GRC) frameworks aligned with federal requirements Lead incident detection, response, and recovery activities following federal guidelines Collaborate with IT teams, project managers, and stakeholders to integrate security throughout the task order Prepare security status reports and compliance briefings for government leadership Required Qualifications Minimum 5 years of experience (within the last 7 years) with all phases of Information Assurance (IA) and accreditation processes 5 years of experience (within the last 7 years) managing and leading security operations staff in project environments 5 years of experience (within the last 7 years) successfully managing information security risks including A&A and ATO processes DoD 8140 DCWF certification at the Advanced level or equivalent DoD 8570 Approved certification ITIL V4 Foundation Level Certification or equivalent Active Top Secret security clearance (TS/SCI preferred) Demonstrated leadership skills in organizing, planning, scheduling, and coordinating team workloads Preferred Qualifications 5 years of experience with encryption devices and procedures related to networks and data (within last 7 years) 5 years of experience with Federal governance, risk, and compliance management (within last 7 years) ITIL V4 Managing Professional Level Certification CISSP or CISM certification Experience with USACE, USARMY, or other federal agency security operations Knowledge of DoD RMF and continuous monitoring practices Experience with security operations center (SOC) management and incident response coordination Required Skills Cybersecurity Operations Management Information Assurance & Accreditation Team Leadership & Staff Management Security Policy & Procedure Development Risk Management & ATO Achievement Preferred Skills Governance, Risk & Compliance (GRC) Management Encryption & Data Protection Incident Response Leadership Federal Security Standards (NIST, DoD) Security Operations Center (SOC) Management
    $75k-135k yearly est. 3d ago
  • Project Coordinator

    ASM Research 4.2company rating

    Remote job

    The ER&R/1095-A project is seeking an outgoing, organized, eager, and proactive individual to fill a remote Project Coordinator role within the project PMO team. The candidate will assist the PMs with organizing and controlling project activities. The Project Coordinator role is a non-supervisory role but will be responsible for leading and coordinating members of the project team to accomplish assigned tasks and project deliverables in a timely manner. Support will often be provided in the form of collecting and documenting status updates of project schedule tasks and actions, maintaining files or tools which track appropriate project information or performance data, preparing or revising reports and presentations, and maintaining an organized repository of project information. Key Responsibilities: Develop familiarity with Project Management methodologies and of contract stipulations and requirements. Become knowledgeable of the ER&R/1095-A project and CMS policies and standards. Ensure all project-identified processes and methodologies are executed and followed as applicable Support the coordination and timely delivery of project deliverables, schedules, reports, and project plans. Prepare meeting agendas; capture and send meeting minutes for client meetings Coordinate data collection for reporting and data analysis Collaborate with a team of project coordinators and project managers to ensure all aspects of the project are adequately supported. Monitor status of all project deliverables and communicate priorities, escalating issues in a timely manner to the PMO Manager. Assist with project site updates including risk register, action log, issue log, deliverables log, lessons learned log, and process improvement log. Monitor and escalate issues as appropriate. Excellent verbal and written communication and organizational skills. Attention to details and multi-tasking abilities. Problem solving skills. Required minimum qualifications: Bachelor's Degree or equivalent OR 4 years' relevant experience in lieu of degree. 1 additional year of relevant experience Experience working in a fast paced and deadline driven environment. Must be a US Citizen Candidates that do not meet the required qualifications will not be considered. Preferred qualifications: Excellent written and verbal communication skills. Excellent organizational skills and ability to effectively multi-task. Familiarity with project management tools methodologies. Ability to learn quickly. Strong ability to work as a team and individually.
    $45k-66k yearly est. 3d ago
  • Incident Manager

    ASM Research 4.2company rating

    Remote job

    The Incident Manager (Incident & Problem Manager) is responsible for managing and coordinating the resolution of IT incidents and service requests to ensure swift return to normal operations and minimize business impact. This role oversees the incident management process, ensures alignment with CASTLE-NET IT and Task Order goals, and works closely with IT teams, stakeholders, and vendors to resolve incidents, communicate updates, and implement continuous improvement processes. Key Responsibilities Manage and coordinate resolution of IT incidents and service requests Oversee incident escalation process and SLA compliance Ensure alignment with CASTLE-NET objectives and priorities Conduct incident impact assessments and priority determination Coordinate incident response activities across IT teams Perform root cause analysis activities post-incident Document all incidents in the incident management system Monitor MTTR (Mean Time To Resolution) and SLA metrics Required Qualifications Bachelor's degree in IT, Computer Science, or Business Administration (or equivalent) Minimum 4 years of experience in incident management Strong understanding of ITIL principles and best practices Proficiency with incident management tools and ITSM platforms Excellent problem-solving and analytical skills Strong communication and interpersonal abilities Demonstrated ability to manage multiple incidents effectively Experience with federal IT operations Job Specific Skills Incident Management & Response Coordination ITIL Framework Expertise Problem-Solving & Analysis Stakeholder Communication SLA & Metric Monitoring Preferred Skills ITIL Foundation or Practitioner certification ServiceNow ticketing system experience Security incident response knowledge CASTLE-NET environment familiarity Team leadership and mentoring capabilities
    $68k-93k yearly est. 3d ago
  • Contract Tax Software Trainer (Freelance/Ad Hoc - Open to US-based Candidates)

    Infopro Learning 4.3company rating

    Remote or Princeton, NJ job

    We are a leading learning services firm specializing in Learning & Development (L&D) staff augmentation. Through our Learning Talent service line, we partner with global organizations to connect them with high-caliber training professionals on a flexible, contract basis. One of our long-standing clients-a premier provider of tax, audit, and compliance software-relies on us to identify experts who can deliver high-impact product training to their customers. We're currently expanding our network of freelance training professionals to support on-demand virtual delivery engagements. Location: United States (Remote) Type: Contract / Freelance / Ad Hoc Projects Compensation: Competitive hourly rate (commensurate with experience) About the Role You will deliver engaging, software-focused training sessions to the client's customers, helping them understand and effectively use complex tax or audit applications. These are virtual, web-based sessions that occur on an ad hoc basis, depending on customer need. This is not a full-time role. It is ideal for freelancers, semi-retired professionals, or independent consultants who enjoy teaching and are seeking flexible, remote work that leverages their domain and software expertise. Job requirements Who we are looking for You're a great fit if you: Have 3+ years of hands-on experience in tax or audit within a public accounting firm, corporate tax department, or equivalent environment Must have 3+ years of overall experience with CCH Axcess, including recent, hands-on use within the past 12 months Have experience in training, onboarding, or customer education-whether formal or informal Are confident delivering live, remote product training using platforms like Zoom, WebEx, or MS Teams Are US-based and available for ad hoc freelance work during standard business hours Nice to Have CPA or EA designation Prior experience as a software trainer, implementation consultant, or customer success professional Experience working directly with customers or end users of financial/tax software Background in adult learning, instructional design, or technical communication What we offer Fully remote, flexible contract work-scheduled in advance, based on your availability The opportunity to apply your tax/audit expertise in a new, rewarding context Competitive compensation per engagement Access to future freelance opportunities with top-tier L&D clients How to apply If you meet the qualifications and are interested in joining our extended network of freelance professionals, please apply, we would love to hear from you! We look forward to learning more about your experience and how you can support our client's learners. All done! Your application has been successfully submitted! Other jobs
    $60k-76k yearly est. 60d+ ago
  • Contact Center Supervisor - SME

    ASM Research 4.2company rating

    Remote job

    Responsible for supervising direct reports who provide assistance, services, resources, referrals, and consultation on various Non-Medical Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach, counsel, and evaluate the performance of direct reports. Guides direct reports to effectively handle and manage high-risk calls with professionalism and in accordance with established protocols. Maintains the highest degree of sensitivity, compassion, and respect for Service members and their families. Hires, trains, coaches, counsels, and evaluates the performance of direct reports Ensures performance guarantees are met or exceeded. Interfaces with external and internal customers to ensure optimal efficiency of service Acts as a liaison with internal departments. Assists in the development and implementation of policies and procedures Facilitates and participates in staff training Participates in staff meetings and clinical conferences Supports quality and risk management to meet call center target metrics Ensures complete and accurate documentation in case management system (CMS) Assists direct reports to deescalate callers, navigates resources, resolves complex concerns, and assesses and takes action in crisis situations Demonstrates understanding of military culture and addresses Service members by their rank, thanks Service members and their families for their service, and has excellent empathic listening skills paired with appropriate clinical interventions Follows established protocols and completes all annual compliance requirements such as External Certification Authority (ECA) renewal as well as annual training such as Cyber Awareness and PII to ensure access to the CMS system is maintained Minimum Qualifications Master's degree in social work and Family Therapy, Counseling, or other human services field Unrestricted state Licensure to practice independently (LCSW, LPC, LMFT) required. Certified Employee Assistance Professional (CEAP) preferred. Minimum 3 years post-graduate work experience in counseling, social work, and mental health services plus additional minimum of 3 years' experience in supervisory or leadership position. Prior experience working with military and/or Veterans populations preferred. Military spouse or family member experience in a military community highly desirable Other Job Specific Skills Must be a U.S. Citizen Knowledge of mandated procedures for child and elder abuse situations Familiarity in core services areas of child development, parenting, adoption, education, and service for older adults Exceptional written and verbal communication skills Strong MS Office skills (Word, Excel, PowerPoint) and ability to type 50 wpm Excellent organization and time management skills Comply with all HIPAA regulations Ability to obtain a Public Trust clearance
    $37k-58k yearly est. 3d ago
  • Senior Marketing Manager, Army/Navy Business Group - HYBRID

    SAIC 4.4company rating

    Remote or Virginia job

    SAIC accepts applications on an ongoing basis and there is no deadline. SAIC is a premier Fortune 500 mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com. For ongoing news, please visit our newsroom. BA in Marketing, Business, Communications, or related discipline. 15+ years' experience in marketing, communications and/or public relations. At least 5 years of management experience. Government contracting, government services or defense industry experience required. Demonstration of excellent communication and storytelling skills, both written and verbal; partnering effectively with executives, leaders, technical team members and engineers, stakeholders, and other audiences. An acute sense of ownership and accountability, as well as the ability to influence and persuade internal and external partners. Must be able to demonstrate sound business judgment and ability to work closely with senior leaders in the organization. Excels in adapting and working in a fast-paced, constantly changing environment -flexibility to find innovative ways to accomplish work; excellent project management skills; and ability to manage multiple, complex projects at the same time. Proven ability to develop solid working relationships in a matrix environment; strong problem solving and collaborating skills at all levels of the organization. Professional maturity, sound judgement, discretion, and proven ability to handle confidential information. MUST BE A US CITIZEN SAIC is looking for a Senior Manager of Marketing for our Army and Navy Business Group, who will lead the development, execution, and management of the marketing campaigns around the company's solutions and capabilities. This is an important role that has a direct and significant impact to the company's success, our ability to shape our markets, and the perception of the SAIC brand by all our stakeholders. This position is responsible for creating and executing full-funnel demand generation campaigns to accelerate growth within our Army and Navy business groups. You will build and execute marketing plans that generate market excitement, showcase customer value, and generate pipeline. Proficiency in government marketing strategy is essential. The ideal candidate must have a strong background in marketing and a deep understanding of the unique needs of the Army and Navy industries. Responsibilities: Engage and inspire internal and external stakeholders to position SAIC as a leader in bringing the solutions to drive our customers in the Army and Navy business groups. Partner with Business Group leaders and subject matter experts to differentiate SAIC in the Army/Navy markets, establish thought leadership, and position the company for competitive advantage. Lead the creation and execution of integrated marketing campaigns across a variety of channels to drive engagement and conversions. Plan, design, execute and measure external marketing campaigns to include advertising, tradeshows and events, customer demos, digital campaigns, messaging, and thought leadership efforts. Leverage experience in leading marketing teams to develop marketing strategies for large scale brand executions. Apply marketing concepts, methodologies, and tools, including developing and managing marketing campaigns to meet top company priorities. Play a crucial role in advising and influencing senior leaders on marketing strategy, planning, and execution. Direct the execution of market research, content creation, and development and execution of marketing campaigns for the Army and Navy business groups.
    $103k-136k yearly est. Auto-Apply 35d ago
  • Database Administrator III / Developer

    ASM Research 4.2company rating

    Remote job

    Provides database support by verifying databases associated with network tools and solutions function as required. Responsible for managing the routine operations and maintenance of databases and ensuring their reliable and efficient performance. Focuses on establishing the architecture, design, and security of various databases. Administer, develop, test, and support database systems. Evaluate user requirements, assist in designing and developing database structures, test and coordinate system changes. Collaborate with developers and end users to determine data access needs, transaction volumes, performance expectations, and other information necessary to build and maintain integrated databases. Perform a wide range of database-related functions across one or more teams or clients, including designing, implementing, and maintaining new databases, as well as supporting backup/recovery operations and configuration management. Install and configure database management systems (DBMS) and contribute to the enhancement of procedures, documentation, and development practices used for troubleshooting and daily operations. Provide database development support, such as creating tables, writing basic queries or stored procedures, and assisting with data modeling, to ensure database solutions meet organizational requirements. Minimum Qualifications Bachelor's Degree in a related field of study. Dependent upon contract requirement 5-10 years of related work experience. Other Job Specific Skills Excellent attention to detail and analytical skills. Advanced written and verbal communication skills. Ability to multitask and work well under pressure. Advanced knowledge of database backup and recovery strategies. Experience with DBA productivity and performance tools. Experience with DoD and Federal Government is strongly desired. Advanced knowledge of security network and infrastructure tools, including access control and/or encryption. In depth knowledge of troubleshooting skills and out of the box thinking to overcome data obstacles. Ability to delegate/split tasks among a team.
    $59k-81k yearly est. 3d ago
  • Jr. Full Stack Software Engineer

    Perspecta 4.5company rating

    Remote or Arlington, VA job

    Responsibilities Peraton is currently seeking to hire an experienced Jr Full Stack Engineer to join our Federal Strategic Cyber program. Location: Arlington, VA - hybrid telework/remote work environment. Must be able to come on-site as needed. Position Overview:We are seeking a motivated Junior Full Stack Software Engineer to join our dynamic development team. This role involves contributing to the full software development lifecycle, supporting both frontend and backend systems, and collaborating on innovative solutions that meet evolving client needs. Key Responsibilities: Design, develop, test, document, and maintain software applications across the full stack. Assist in the implementation of custom web applications based on dynamic and changing requirements. Adapt to evolving project needs and contribute to agile development cycles. Research, evaluate, and integrate new technologies and products in response to client requirements. Develop new software solutions and enhance existing systems to improve functionality and performance. Address challenges related to systems integration, platform compatibility, and multi-environment deployment. Troubleshoot and resolve software issues; implement improvements based on user feedback. Contribute to the creation of user manuals and technical documentation. Support additional application areas as team priorities evolve. Participate in database design and may assist in architecting cloud-based environments, either independently or as part of a team. Qualifications Required: Bachelor's degree and a minimum of 2 years related technical experience required. An additional 4 years of experience may be substituted in lieu of a degree. 2 years of relevant software development experience - including jQuery, JavaScript, Angular/React/Vue, Java, and other development languages. 2 years of experience developing and working with APIs. Experience with DevOps tools Atlassian JIRA, Jenkins Continuous Integration, and GIT repositories. Familiarity with cybersecurity concepts. U.S. Citizenship required. The ability to obtain a Top-Secret security clearance with SCI eligibility required. In addition, selected candidate must be able to obtain and maintain a favorably adjudicated DHS background investigation to start and for continued employment. Preferred: Experience with SAFe Agile testing environments. Experience with GitLab CI/CD Test Automation Pipeline & Reporting Experience with Neo4J Experience with D3 styling. Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $66,000 - $106,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.
    $66k-106k yearly Auto-Apply 7d ago
  • Regional Deployment Manager

    SAIC 4.4company rating

    Remote or Arizona job

    SAIC is looking for an experienced, energetic and motivated Regional Deployment Manager in the **San Diego** OR **Tucson** area to join our Land Border Integration team supporting a DHS program. As a Regional Deployment Manager working for SAIC, you will have a fast moving, challenging, and highly rewarding position installing IT infrastructure on our nation's Northern and Southern borders to support Customs and Border Protection. **Travel Requirements:** + This position requires travel at least 50 **%** of the time to either the Southern or Northern US borders. + Living within one hour of a major International Airport is preferred to ease travel requirements. + Surge Support of Break-Fix Tickets in your home area will be requested while in-between deployments. **Duties and responsibilities:** + Manage and perform equipment installations at Land Ports of Entry, Airports, and Border Patrol locations. + Manage electrical contractors to support inside/outside plant site modifications. + Track and document the progression of the work. + Perform routine maintenance and inspections at Ports of Entry on deployed equipment, including but not limited to License Plate Reader (LPR) equipment, RFID, network/power, biometrics, outdoor/indoor signage, and communication devices. + Identify problems and risks during installations and create resolutions to solve difficult problems. + Maintain a high degree of technical understanding of deployed solutions. + This can include but is not limited to copper wiring solutions, fiber wiring solutions, and low-level power solutions. + Work in field environments in all-weather without on-site supervision. + Surge support for non-deployment break fix work, while not on deployments. Surge support would encompass local San Diego or Tucson Ports of Entry. + Build relationships and trust with Customs and Border Protection officers and Border Patrol Agents at work locations. + Adhere to safety protocols such as OSHA and local regulations while performing maintenance and repair tasks at Ports of Entry. + Adhere to all IT Security, physical security, and operations security policies. **Qualifications** **Requirements and Qualifications:** + Bachelor's degree and 5 years of experience, or equivalent education and experience. + 5 years of experience as a Deployment Manager or similar role. + **Must be a U.S. Citizen with the ability to obtain a CBP Public Trust clearance.** + Must be currently residing in the **San Diego, CA** or **Tucson, AZ** area. + Understanding of basic construction techniques involving inside/outside plant cabling and the ability to read construction documents. + Solid understanding of basic Project Management principles. + Good time-management skills. + Great interpersonal and communication skills. + Accustomed to using mobile tools and applications. + Understands basic electrical wiring principles (low voltage only). + Technically proficient with signal cabling such as CAT 6 and coaxial to include testing and termination. + Knowledgeable with Fiber cabling such as Single-mode and Multi-mode Fiber to include testing and mechanical termination. + Experience with LED video displays and digital billboards. + Management experience with subcontractors. Target salary range: $40,001 - $80,000. The estimate displayed represents the typical salary range for this position based on experience and other factors. REQNUMBER: 2511961 SAIC is a premier technology integrator, solving our nation's most complex modernization and systems engineering challenges across the defense, space, federal civilian, and intelligence markets. Our robust portfolio of offerings includes high-end solutions in systems engineering and integration; enterprise IT, including cloud services; cyber; software; advanced analytics and simulation; and training. We are a team of 23,000 strong driven by mission, united purpose, and inspired by opportunity. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $6.5 billion. For more information, visit saic.com. For information on the benefits SAIC offers, see Working at SAIC. EOE AA M/F/Vet/Disability
    $40k-80k yearly 26d ago

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SCCI may also be known as or be related to SCCI, Scci, Scci Inc and Southeastern Computer Consultants, Inc.