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Scheduler jobs in Amherst, NY - 125 jobs

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  • Surgical Scheduler

    Gppc

    Scheduler job in Buffalo, NY

    Who we are: General Physician, P.C., one of Western New York's most esteemed multi-specialty medical groups, is excited to welcome a dedicated Surgical Scheduler to our growing family. With a competitive salary, comprehensive benefits, and a strong commitment to work-life balance, this is an opportunity you won't want to miss. Location: Cancer Care office in Buffalo, NY Position Type: Full-time, Day Shift on-site Monday-Friday 8-430 Why General Physician, P.C.? Work-Life Balance: Say goodbye to working nights, holidays, and weekends. No mandated overtime! Monday through Friday, day shifts! Comprehensive Benefits: Medical, dental, vision, and more. Generous PTO: Enjoy your well-deserved time off. 401(K) with 3% Employer Contribution: Secure your financial future. Employee Discounts: Exclusive deals, including Verizon Wireless. What you will be doing: The primary purpose of this position is to ensure all necessary tasks are completed leading up to a patient procedure. Schedule hospital or office-based procedures, surgeries, and follow-up testing. Complete prior authorizations and verify insurance. Provide patients and facilities with applicable instructions, forms, and consents, and ensure all pre-testing is completed. Ensure patients have proper medical clearance and completion of assessment for advanced directive, including DNR when applicable. Schedule standby or supplemental Providers for procedures and surgeries, if applicable. Coordinate any special equipment and pharmaceutical needs with vendor representatives and the facility or department manager. Assist patients and their families in preparing for surgery or a procedure by answering questions and addressing their concerns. Manage incoming mail and fax documents by company policy and process medical record requests. Process lab and testing orders as directed by Providers. Education and experience you need: High school diploma or GED required. One year of surgical scheduling experience preferred. Knowledge of medical terminology and electronic medical records systems is required. Experience in Microsoft Outlook and Excel is preferred. Detail-oriented, strong written and verbal communication skills with the ability to utilize computer programs. Join General Physician, P.C., and make a difference in the lives of patients while advancing your career! * The pay range listed is a good-faith determination of potential base compensation that may be offered to a successful applicant at the time of posting. When determining pay, several factors will be considered, including but not limited to location, specialty, service line, years of relevant experience, education, professional credentials, internal equity, and budget. #IND123
    $42k-81k yearly est. 18h ago
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  • Patient Scheduler - Southtowns Radiology

    Rezolut LLC

    Scheduler job in Hamburg, NY

    Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. Job Summary The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Essential Functions of a Patient Scheduler Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests. Provides the first available appointment by matching patient preferences with specific scheduling guidelines. Collects and coordinates accurate basic registration, demographic, and insurance information. Processes multi-channel messages related to patient and physician requests. Functions as a team member to organize and prioritize responsibilities to complete daily work assignments. Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed. Education and Experience High School degree or equivalent Minimum of 1 year of prior medical scheduling experience preferred. High proficiency of PC systems, tools, and applications. What We Offer PTO for full-time employees 6 Observed Holidays Medical, Dental, Vision, Life and other voluntary insurances for full-time employees 401(k) Retirement plan Employee Assistance Program
    $42k-81k yearly est. Auto-Apply 9d ago
  • Patient Scheduler - Southtowns Radiology

    Rezolut

    Scheduler job in Hamburg, NY

    Who is Rezolut? Rezolut is a national emerging platform of diagnostic medical imaging services. With focus on four key platforms, our vision is to provide topnotch patient care partnered with innovative technology - to achieve better health outcomes. Job Summary The Patient Scheduler is responsible for delivering exceptional customer service/customer care by accurately scheduling appointments and responding to requests for information. Our ideal teammate: Is a self-directed learner who is willing to apply direct feedback and continuously and humbly self-assess in order to grow personally and professionally. Will work under general guidance with some expectation of autonomy. Has excellent verbal and written communication skills and strong attention to detail. Has the ability to prioritize tasks and to delegate them when appropriate. Acts with integrity, professionalism, and confidentiality. Essential Functions of a Patient Scheduler Answer incoming calls and make outgoing calls to complete appointment scheduling, cancellation, and confirmation requests. Provides the first available appointment by matching patient preferences with specific scheduling guidelines. Collects and coordinates accurate basic registration, demographic, and insurance information. Processes multi-channel messages related to patient and physician requests. Functions as a team member to organize and prioritize responsibilities to complete daily work assignments. Works as part of a team to assist radiologists, technologists, co-workers, patients, and referring physician offices as needed. Education and Experience High School degree or equivalent Minimum of 1 year of prior medical scheduling experience preferred. High proficiency of PC systems, tools, and applications. What We Offer PTO for full-time employees 6 Observed Holidays Medical, Dental, Vision, Life and other voluntary insurances for full-time employees 401(k) Retirement plan Employee Assistance Program
    $42k-81k yearly est. Auto-Apply 9d ago
  • School of Nursing - Clinical Scheduler

    D'Youville University 4.5company rating

    Scheduler job in Buffalo, NY

    D'Youville University is seeking a candidate to join our team for the position of Undergraduate Clinical Coordinator for Pre-licensure Nursing Programs. This individual will be responsible for planning and organizing the nursing clinical experiences, including clinical sites and facilities, preparing clinical adjunct faculty contracts, scheduling adjunct orientation, simulation, and clinical rotation scheduling. This position supports students and faculty in maintaining high clinical practice standards. Note: This role supports students in the Career Pathway training Program and is conditional based on confirmed enrollment. Responsibilities: Obtain, schedule, and manage clinical rotations in conjunction with the Program Directors and Undergraduate Associate Dean. Manage adjunct faculty contracts, coordinate faculty orientation to clinical sites ensuring we are in compliance with all clinical partner training requirements. Coordinate with the Program Directors at the institution and the clinical sites to determine and secure adequate number of clinical placements needed to accommodate the student's level, and type of experience every semester including summer. Coordinate with the Director of Simulation and Clinical Practice to schedule SIM experiences, manage rescheduling as needed and reserve space as appropriate Ensure that all adjunct faculty have the current required certifications to work with our clinical partners Prepare schedules for clinical experiences each semester with notification of students 2-weeks prior to the start of the semester Attends University and School of Nursing meetings as required Performs other duties as assigned. Requirements: Five (5) years of experience in an administrative role involving scheduling and contract preparation Experience working in Higher Education Excellent organizational and computer-based skill Ability to develop and maintain appropriate working relationships with clinical educators in multiple clinical settings Ability to maintain up-to-date records, attend to details and respond quickly to changes Ability to communicate clearly and professionally Ability to manage time and prioritize tasks efficiently and effectively to meet requirements of clinical sites Preferred: Degree in Business Administration Experience with clinical scheduling Previous experience working with nursing students Work Remotely - No Work Location: Buffalo, NY Job Type: Full-Time, Non-Exempt Pay: $48,750 - $68,250 Annually Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate. About D'Youville University: Shaping the Future of Education at D'Youville University D'Youville University, a nationally ranked private university in Buffalo, New York, is transforming lives through a unique blend of academics and holistic development. Committed to promoting a health mind, body, and spirit, D'Youville empowers individuals to realize their potential, thrive in their careers, and make meaningful contributions to society. A Dynamic and Purpose-Driven Community Located on Buffalo's vibrant West Side, just blocks from a bustling downtown, D'Youville University is deeply embedded in an energetic, diverse urban landscape. Under the visionary leadership of President Lorrie Clemo, the university is undergoing an exciting evolution, with innovative initiatives designed to meet societal needs, elevate student experiences, expand career readiness, and solidify our role as a leader in 21st-century education. A Place for Growth and Innovation D'Youville University offers education across health sciences and business, with a range of degree levels, advanced certificates, accelerated paths, and community-engaged learning experiences. Our dedication to preparing students for successful careers is showcased in our national ranking for social mobility making us the top private university in the City of Buffalo. Why Work with Us? As a D'Youville University Saint, you'll be joining a collaborative, innovation-driven community committed to academic excellence, social responsibility, and transformative growth. When you join our team, you'll have the opportunity to contribute to a university making a real difference-for our students, our community, and our world. Explore the possibilities at dyu.edu. All job offers are contingent upon legal authorization to work in New York State as determined by the NYS Department of Labor.
    $48.8k-68.3k yearly 60d+ ago
  • Nursing Staff Scheduler

    Elderwood 3.1company rating

    Scheduler job in Williamsville, NY

    Salary up to $25 / hour Overview Elderwood at Williamsville SNF is searching for a seasoned Weekend Clinical Staff Scheduler to join our team. Minimum of two (2) years of related experience scheduling staff in a high volume healthcare environment is required. The Clinical Staff Scheduler generates, manages and updates master schedules for the nursing department while making adjustments as needed according to budgetary constraints, census fluctuations, attendance tracking, benefit accrual entries, and leaves of absence. Responsibilities Thoroughly understands and uses the master staffing schedule extensively. Maintains regular, consistent communication with DON/ADON to ensure coordination of staffing. Prepares daily staffing sheets with continual revisions as necessary. Follows company policies for staffing as well as budgeted guidelines for assignment of staff. Completes a listing of vacant nursing positions for DON weekly. Schedules staff time off requests according to established guidelines and the DON/ADON's approval/direction. Ensures at least one other staff member is trained on the scheduler's position in the event of vacation, sick leave, vacancy, etc. Reviews daily exception logs for payroll and assists with payroll preparation for the nursing and nursing admin department. Communicates regularly with agency contacts and maintains positive, proactive business relationships. Ensures all new staff's orientation schedules are on the daily staffing sheets. Creates and maintains necessary forms for completion of scheduler tasks. Respects the confidentiality and dignity of all staff and residents. Displays professionalism and ability to work in a high volume, fast-paced environment. Arrives to work on time, regularly, and works as scheduled. Recognizes and follows the dress code of the facility including wearing name tag at all times. Follows policy and procedure regarding all electronic devices, computers, tablets, etc. Supports and abides by Elderwood's Mission, Vision, and Values. Abides by Elderwood's businesses code of conduct, compliance and HIPAA policies. Performs other duties as assigned by supervisor, management staff or Administrator Qualifications Highschool diploma or GED equivalent Minimum of two (2) years of related experience in a high paced environment preferably in staffing/scheduling or operations Prior experience with Kronos strongly preferred. Proficiency in Microsoft Excel This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
    $25 hourly Auto-Apply 60d+ ago
  • Temporary Nursing Scheduler

    Imagine Staffing Technology 4.1company rating

    Scheduler job in Buffalo, NY

    Job DescriptionJob Title: Temporary Nursing SchedulerLocation: Buffalo, NYHire Type: ContingentPay Range: $16.67 - $25.01Work Type: Full-time Work Model: OnsiteWork Schedule: Monday - Friday, 8am - 4pm or 9am - 5pm Recruiter Contact: Karissa Lubberts, klubberts@imaginestaffing.net Nature & Scope:Positional OverviewThe Imagine Group is recruiting for a Temporary Nursing Scheduler on behalf of our client, a well-established healthcare network recognized for clinical excellence, patient-centered care and a strong commitment to innovation and community health in Buffalo, NY.In this role, you will be responsible for coordinating and maintaining nursing schedules across multiple healthcare facilities within a large health system. You'll work closely with clinical managers and staffing leaders to ensure adequate coverage, manage shift adjustments, and support efficient operations.Role & Responsibility:Tasks That Will Lead to Your Success Possess excellent interpersonal skills. Ability to establish good working relationships with LTC facility staff, residents and visitors at all levels. Excellent communication skills. Ability to handle multiple priorities. Ability to handle confidential information. Ability to work under conditions of frequent interruptions and pressure and arrange priorities. Self-motivated and ability to work independently with minimal supervision. Attention to detail. Activity includes walking, standing, stooping, and use of keyboard. Subject to environmental conditions. Skills & ExperienceQualifications That Will Help You Thrive High School Diploma required. College level course work in healthcare or technical field preferred. Six (6) months of data entry experience required. One (1) year experience in health-related field is preferred. Previous health care scheduling experience preferred.
    $16.7-25 hourly 26d ago
  • Salesforce Field Service Management & Scheduling - Solution Lead - FSM

    Maximus 4.3company rating

    Scheduler job in Buffalo, NY

    Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery. Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows. The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases. This position is remote. Essential Duties and Responsibilities: - Establish and maintain web application architecture framework(s). - Facilitate the creation of architecture in collaboration with Agile scrum development teams. - Ensure architecture aligns with client enterprise architecture and leverages existing architecture components. - Mentor and transition architectural knowledge to scrum teams. - Develop a process for architecture creation, integration, and review. - Identify when architectural spikes are needed, and provide enough design for proof of concept. - Typically responsible for providing guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations. - Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions. - Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies. - Design and implement appointment booking flows, mobile workflows, and field service technician experiences. - Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft). - Support mobile user enablement, including offline capabilities and technician productivity tools. - Provide technical leadership to project teams, including developers, admins, and business analysts. - Conduct solution reviews, demos, and training sessions for clients and internal teams. - Ensure compliance with security, data privacy, and accessibility standards. - Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler. - Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery). - Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies. - Experience with mobile field service apps and technician workflows. - Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud. - Experience integrating FSM with external systems and portals. - Excellent communication and stakeholder management skills - Salesforce Certified Field Service Consultant - Salesforce Certified Administrator Preferred Skills and Qualifications: - Public sector or healthcare domain experience. - Experience with Amazon Connect, Genesys, or other contact center platforms. - Familiarity with scheduling for group events, mobile assessments, or provider coordination. - Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools. - Salesforce Certified Platform App Builder (preferred) - Salesforce Certified Service Cloud Consultant (preferred) #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 135,000.00 Maximum Salary $ 165,000.00
    $44k-84k yearly est. Easy Apply 6d ago
  • IR Procedural Scheduler/Chart Prep

    Great Lakes Medical Imaging

    Scheduler job in Williamsville, NY

    Job Title: Interventional Radiology Procedural Scheduler/Chart Preparation Reports to: Interventional Radiology Manager Status: Non-Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $18-$22. Summary: The Interventional Radiology Procedural Scheduler/Chart Preparation is an integral member of the Interventional Radiology team, reporting directly to the IR Manager. This position operates within a dynamic, fast-paced environment, with primary responsibilities including scheduling, coordinating, chart creation, and procedure confirmation within the department and covered hospitals. The role is essential for optimizing resource utilization, managing patient flow, and serving as a central communication hub between patients, physicians, and staff. Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. Personalize the Experience * Greet with eye contact and share a smile. * Create a tone of friendliness and warmth in conversations with patients, peers, and associates. * Respectfully interact with patients, peers, and associates at their pace and level. * Take time to listen to and understand others. * Demonstrate patience and compassion when interacting with patients, peers, and associates. * Act on opportunities to go above and beyond. Own it, Do it * Do what you say you will do. * Anticipate and prevent potential problems. * Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.). * Follow up on inquiries promptly and accurately. * Take personal responsibility for your work area and the quality of your work. * Communicate clearly, respectfully, and in a timely manner. Perform as One Team * Speak positively about Great Lakes, team members, and patients. * Demonstrate respect and attentiveness to team members when communicating. * Recognize and share successes of the Great Lakes Way in action. * Proactively offer to help others. * Be flexible and embrace changes with a positive attitude. * Contribute to a fun, energetic, and positive work environment. * Practice blameless problem solving, assuming the positive intentions of others. Strive for Excellence * Share information, knowledge, and expertise. * Be relentless about acting on opportunities to learn and improve. * Ask for, accept, and use feedback. * Look for and act on opportunities for continuous improvement. Duties and Responsibilities include the following: * Generate patient orders from the document worklist and accurately input them into the Radiology Information System (RIS). * Schedule, coordinate, and confirm Interventional Radiology (IR) procedures in both outpatient and hospital settings, ensuring the smooth execution of all appointments. * Prepare and manage patient charts, ensuring the accurate acquisition and documentation of all necessary materials, including patient orders, consent forms, medical records, and prior imaging studies. * Confirm and verify patient insurance details to ensure appropriate coverage and proper billing procedures are followed. * Contact referring physicians for orders, clinical information, and prior imaging as necessary to facilitate accurate patient care and procedure scheduling. * Collaborate with Interventional Radiologists to ensure that procedures are scheduled according to physician availability and location. * Coordinate with the IR team, including the Interventional Radiology Manager, Physician Assistants, and Registered Nurses, to ensure the continuity of patient care. * Notify management of any pending issues or obstacles that could potentially delay scheduled procedures, ensuring timely resolution. * Apply a foundational understanding of clinical documentation and medical terminology to effectively manage patient records and procedures. * Monitor the schedule for add-on patients, ensuring the timely collection of all necessary information for their visit. * Complete all required documentation accurately to ensure proper billing and compliance with insurance protocols. * Perform additional job-related duties as assigned by management to support department operations and patient care. * Ensure the confidentiality of patient information and manage sensitive data in full compliance with privacy regulations, safeguarding all documentation with the highest level of security. Necessary Skills: Proficient in operating computers and basic office equipment. Demonstrated skill in answering telephones in a courteous and professional manner. Capable of reading, understanding, and following both oral and written instructions. Strong ability to establish and maintain effective working relationships with colleagues and patients. Comfortable working in a fast-paced environment, with excellent organizational and attention-to-detail skills. Ability to effectively multitask and prioritize tasks. A background in medical knowledge and terminology is preferred. Qualifications: * High school diploma * Strong organizational and time-management skills, with the ability to handle multiple tasks efficiently in a fast-paced environment. * Previous experience in medical scheduling or chart preparation preferred. * Experience with HEALTHeLINK and MEDENT desired * Medical background/Medical terminology preferred * Familiarity with Interventional Radiology procedures and terminology is highly desirable. Physical and Mental Requirements: * Sitting, Standing, keyboard use for long periods of time * May be asked to lift up to 25 pounds * Ability to listen and communicate with patients face to face or over the phone * Will be required to read, write, work in a fast-paced office setting * Ability to make decisions and think quickly * Must have mental and physical capabilities to perform all tasks listed above
    $18-22 hourly 13d ago
  • Medical Secretary

    Lenahan Dermatology PLLC

    Scheduler job in Amherst, NY

    Job DescriptionBenefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities Greet patients who walk through the door Ascertain their needs and get them checked in Pull their medical records, or take a new patient history Answer the phone and schedule appointments or answer patient questions Maintain comprehensive medical records, as needed Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired
    $30k-38k yearly est. 19d ago
  • Patient Services Representative - great hours!

    Workfit Medical 4.4company rating

    Scheduler job in Buffalo, NY

    WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience. Work hours 7am - 4pm weekdays! SOME OF THE JOB FUNCTIONS of the patient services representative: Answer the phone Distribute email lists and merge profiles Help with patient intake and discharge Submit Epic logs, open mail, disperse fax documentation to correct department We are seeking to pay $21-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!
    $21-23 hourly Auto-Apply 60d+ ago
  • Patient Services Representative

    Peopleinc 3.0company rating

    Scheduler job in Buffalo, NY

    Hourly Pay Rate: $19.00 Shift: Monday-Friday The Patient Services Representative is a member of the core care team having direct patient contact. Essential duties include managing processes in the most efficient manner to streamline a patient's encounter from beginning to end. Additional responsibilities of this position consist of maintaining broad based knowledge of the care delivery team, exhibiting extensive interpersonal skills, providing general knowledge of benefit coverage as well as internal-external referral processes allowing for the comprehensive facilitation of the patients encounter. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Demonstrates the primary goal of customer satisfaction through positive interaction with the patients, families, and care providers in a respectful, courteous, confidential, and caring manner. • Performs reception duties which include greeting patients, patient registration, and gathers benefit coverage. Educates patient and/or caregiver on the benefit coverage. • Provides patient with receipts for payment, schedules patient appointments and sets up transportation as needed. • Collects co-payments as required. • Obtains patient referrals and prescriptions for all services within the department. • Coordinates external referrals. • Contacts patients, as necessary, to communicate appointment dates and times. • Assumes follow-up responsibility and completion of the internal and external process that includes patient scheduling and the patient's admission of process into rehab services. • Obtains pre-approval / authorization from insurance company, when required. • Monitors incoming patient information and forwards to appropriate providers and support staff as needed as compliant with HIPAA rules and regulations. • Verifies current insurance information including PCP information, assists in the completion of patient forms, reviews and provides billing information as requested. • Maintains accurate patient attendance records in Electronic Health Record System. • Maintains a thorough understanding of all the technical aspects of the PSR position. • Addresses non-clinical patient concerns in a prompt, courteous and efficient manner, making certain that all issues are documented and resolved approximate to the incident occurrence time. • Attends required in-service programs, including continuing education activities and scheduled meetings as required to maintain accuracy and efficiency in the job duties of a PSR. • Adheres to People Inc. plan-wide policies on patient confidentiality. • Supports changes and new programs to improve patient care, service, and staff morale. • Performs other duties as assigned. TEAM FUNCTIONS AND RESPONSIBILITIES: • Displays personal motivation by identifying and accomplishing a new professional/personal goal on an annual basis. • Works to incorporate new information/skill and responsibility into performance. • Promotes a positive image of the department and agency. • Initiates and problem solves utilizing available resources within level of responsibility. • Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner. • Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation. • Demonstrates flexibility by understanding different views. Adapts approach as situations change and accepts changes in the organization and requirements. • Supports clinic/agency by accepting additional tasks outside of job description such as special projects, and public education. • Plans time off in advance and manages PTO according to department guidelines. MINIMUM QUALIFICATIONS: • High School Diploma/GED • 1 year of related experience • Ability to read and write. • Ability to handle multiple tasks simultaneously. SUPERVISORY RESPONSIBILITY: • This job has no supervisory responsibilities. What we offer: Competitive pay and shift differentials Paid training (no prior experience required) Health, dental, and vision insurance Generous paid time off (PTO) 401(k) retirement plan with employer match Opportunities for career growth within the organization Supportive team environment that values your contributions
    $19 hourly 56d ago
  • Patient Service Representative

    Neighborhood Health Center 3.9company rating

    Scheduler job in Buffalo, NY

    If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Welcomes patients Verifies patient information and makes corrects in the computer system Confirms appointment times, locations, and providers during check-in Communicates delays to the front desk lead Assists in ensuring appointments are confirmed Assists in open and closing procedures Prints daily appointment schedules and front desk reports Verifies insurance through epaces, heathenet, healthplex Inputs insurance information including active/expired dates Sends appropriate patient messages Assists patients in filling out forms Collects co-payments including sliding scale nominal fee Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: High school diploma or equivalent Able to read, write and speak the English language. A second language of Spanish is preferred Able to learn new software and computer systems Strong attention to detail and customer service skills Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Medical office experience or medical terminology knowledge preferred but not required EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.
    $18.5 hourly 60d+ ago
  • Medical Receptionist

    MVPT Physical Therapy

    Scheduler job in Depew, NY

    Job Description MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. Part-time hours: Monday, Wednesday 3:00PM - 6:00PM; Tuesday, Thursday 4:00PM - 7:00PM. Do Meaningful Work, by: Providing an outstanding patient experience and contributing to our 99% patient satisfaction score Supporting our commitment to building healthier communities Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling What You Will Bring: With training, the ability to become proficient with scheduling software An ability to work collaboratively in a team environment A compassionate and patient-focused attitude A strong focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion Experience Needed: Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred. Professional: Previous experience in a healthcare setting is desirable. Hourly Pay: $16.00 - $17.00 / hour MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.
    $16-17 hourly 28d ago
  • Patient Care representative

    Labine and Associates

    Scheduler job in Buffalo, NY

    Full-time opportunity for a friendly and organized person to work with a medical office. Must be able to cover the phone lines and greet patients. A minimum of one year of experience in a medical office is required
    $33k-42k yearly est. 60d+ ago
  • Medical Secretary

    Associated Physicians of WNY P.C

    Scheduler job in Buffalo, NY

    Job DescriptionBenefits: No Nights or weekends 401(k) Dental insurance Health insurance Paid time off Profit sharing Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and reviewing the EMR or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow. Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols. Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments, and document patient interaction in the EMR system in a timely manner. Maintains safe practice by complying with procedures, rules, regulations, and laws Coordinate referrals to specialists or other healthcare providers. Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired
    $30k-38k yearly est. 27d ago
  • Patient Registration Specialist

    TCC Health

    Scheduler job in Gowanda, NY

    Job Description Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Job Duties: Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred. Provide efficient and professional telephone services, transfer calls according to established protocols Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services Educates the patient as to the date and time of this visit. Performs clerical functions for provider within the sphere of responsibility. Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily Maintains and builds on the general information and knowledge of available resources for patients within the community Explains and assists individuals/community with new patient paperwork/packets and new patient orientation Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. Initiates the medical record by creating and processing the patient care record folder. Corrects and communicates patient records problems according to established procedures Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved. Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. Keeps health care providers informed by communicating availability or unavailability of the record. Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. Performs other duties as assigned Send Office Manager a weekly supply order Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction Recognize and maintain confidentiality of work materials as appropriate Works independently in the absence of supervision; Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion. Treats others with consideration, courtesy and respect. Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan. Follow TCC's policies and procedures Participates in the maintenance of a clean and safe environment. Remains calm and continues to work effectively in stressful situations. Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities. Must plan one's own work such that it is accomplished in the allocated time. Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed. Identify outreach and financial opportunities within the community (ie, school, senior, employer) On Occasion attends/conducts community/TCC events, forums, presentations Adheres to the Smoke Free Environment policy. Performs other duties as assigned Education/Skills/Qualifications: High School diploma or equivalent Must have computer knowledge, Microsoft Excel and Word Associate degree from an accredited school is preferred Excellent interpersonal and communication skills One year of work experience in an organization performing duties Computer competency Bilingual in Spanish helpful Correct English usage, grammar, and spelling Basic math skills Operate office equipment. Ability to learn office methods, rules and policies Ability to interact effectively and in a supportive manner with persons of all backgrounds Understand and carry out verbal and written instructions Perform arithmetic calculations Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Ability to use sound judgment and independent thinking Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community Valid driver's license Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams". The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position. The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
    $29k-40k yearly est. 16d ago
  • Credentialing Specialists

    Armada Ltd. 3.9company rating

    Scheduler job in Buffalo, NY

    Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $49k-67k yearly est. 4d ago
  • IR Procedural Scheduler/Chart Prep

    Great Lakes Medical Imaging

    Scheduler job in Buffalo, NY

    Job Description Job Title: Interventional Radiology Procedural Scheduler/Chart Preparation Reports to: Interventional Radiology Manager Status: Non-Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $18-$22. Summary: The Interventional Radiology Procedural Scheduler/Chart Preparation is an integral member of the Interventional Radiology team, reporting directly to the IR Manager. This position operates within a dynamic, fast-paced environment, with primary responsibilities including scheduling, coordinating, chart creation, and procedure confirmation within the department and covered hospitals. The role is essential for optimizing resource utilization, managing patient flow, and serving as a central communication hub between patients, physicians, and staff. Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. Personalize the Experience Greet with eye contact and share a smile. Create a tone of friendliness and warmth in conversations with patients, peers, and associates. Respectfully interact with patients, peers, and associates at their pace and level. Take time to listen to and understand others. Demonstrate patience and compassion when interacting with patients, peers, and associates. Act on opportunities to go above and beyond. Own it, Do it Do what you say you will do. Anticipate and prevent potential problems. Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.). Follow up on inquiries promptly and accurately. Take personal responsibility for your work area and the quality of your work. Communicate clearly, respectfully, and in a timely manner. Perform as One Team Speak positively about Great Lakes, team members, and patients. Demonstrate respect and attentiveness to team members when communicating. Recognize and share successes of the Great Lakes Way in action. Proactively offer to help others. Be flexible and embrace changes with a positive attitude. Contribute to a fun, energetic, and positive work environment. Practice blameless problem solving, assuming the positive intentions of others. Strive for Excellence Share information, knowledge, and expertise. Be relentless about acting on opportunities to learn and improve. Ask for, accept, and use feedback. Look for and act on opportunities for continuous improvement. Duties and Responsibilities include the following: Generate patient orders from the document worklist and accurately input them into the Radiology Information System (RIS). Schedule, coordinate, and confirm Interventional Radiology (IR) procedures in both outpatient and hospital settings, ensuring the smooth execution of all appointments. Prepare and manage patient charts, ensuring the accurate acquisition and documentation of all necessary materials, including patient orders, consent forms, medical records, and prior imaging studies. Confirm and verify patient insurance details to ensure appropriate coverage and proper billing procedures are followed. Contact referring physicians for orders, clinical information, and prior imaging as necessary to facilitate accurate patient care and procedure scheduling. Collaborate with Interventional Radiologists to ensure that procedures are scheduled according to physician availability and location. Coordinate with the IR team, including the Interventional Radiology Manager, Physician Assistants, and Registered Nurses, to ensure the continuity of patient care. Notify management of any pending issues or obstacles that could potentially delay scheduled procedures, ensuring timely resolution. Apply a foundational understanding of clinical documentation and medical terminology to effectively manage patient records and procedures. Monitor the schedule for add-on patients, ensuring the timely collection of all necessary information for their visit. Complete all required documentation accurately to ensure proper billing and compliance with insurance protocols. Perform additional job-related duties as assigned by management to support department operations and patient care. Ensure the confidentiality of patient information and manage sensitive data in full compliance with privacy regulations, safeguarding all documentation with the highest level of security. Necessary Skills: Proficient in operating computers and basic office equipment. Demonstrated skill in answering telephones in a courteous and professional manner. Capable of reading, understanding, and following both oral and written instructions. Strong ability to establish and maintain effective working relationships with colleagues and patients. Comfortable working in a fast-paced environment, with excellent organizational and attention-to-detail skills. Ability to effectively multitask and prioritize tasks. A background in medical knowledge and terminology is preferred. Qualifications: High school diploma Strong organizational and time-management skills, with the ability to handle multiple tasks efficiently in a fast-paced environment. Previous experience in medical scheduling or chart preparation preferred. Experience with HEALTHeLINK and MEDENT desired Medical background/Medical terminology preferred Familiarity with Interventional Radiology procedures and terminology is highly desirable. Physical and Mental Requirements: Sitting, Standing, keyboard use for long periods of time May be asked to lift up to 25 pounds Ability to listen and communicate with patients face to face or over the phone Will be required to read, write, work in a fast-paced office setting Ability to make decisions and think quickly Must have mental and physical capabilities to perform all tasks listed above Job Posted by ApplicantPro
    $18-22 hourly 12d ago
  • Patient Service Representative

    Neighborhood Health Center 3.9company rating

    Scheduler job in Buffalo, NY

    If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: * Welcomes patients * Verifies patient information and makes corrects in the computer system * Confirms appointment times, locations, and providers during check-in * Communicates delays to the front desk lead * Assists in ensuring appointments are confirmed * Assists in open and closing procedures * Prints daily appointment schedules and front desk reports * Verifies insurance through epaces, heathenet, healthplex * Inputs insurance information including active/expired dates * Sends appropriate patient messages * Assists patients in filling out forms * Collects co-payments including sliding scale nominal fee * Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned "finalist" distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: * High school diploma or equivalent * Able to read, write and speak the English language. A second language of Spanish is preferred * Able to learn new software and computer systems * Strong attention to detail and customer service skills * Kindness: you treat each person with respect and compassion, valuing each person's story * Resiliency: you see opportunities to innovate and find solutions when challenges arise * Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals * Medical office experience or medical terminology knowledge preferred but not required * EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.
    $18.5 hourly 48d ago
  • Patient Registration Specialist

    TCC Health

    Scheduler job in Dunkirk, NY

    Job Description Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Job Duties: Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred. Provide efficient and professional telephone services, transfer calls according to established protocols Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services Educates the patient as to the date and time of this visit. Performs clerical functions for provider within the sphere of responsibility. Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily Maintains and builds on the general information and knowledge of available resources for patients within the community Explains and assists individuals/community with new patient paperwork/packets and new patient orientation Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. Initiates the medical record by creating and processing the patient care record folder. Corrects and communicates patient records problems according to established procedures Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved. Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. Keeps health care providers informed by communicating availability or unavailability of the record. Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. Performs other duties as assigned Send Office Manager a weekly supply order Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction Recognize and maintain confidentiality of work materials as appropriate Works independently in the absence of supervision; Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion. Treats others with consideration, courtesy and respect. Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan. Follow TCC's policies and procedures Participates in the maintenance of a clean and safe environment. Remains calm and continues to work effectively in stressful situations. Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities. Must plan one's own work such that it is accomplished in the allocated time. Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed. Identify outreach and financial opportunities within the community (ie, school, senior, employer) On Occasion attends/conducts community/TCC events, forums, presentations Adheres to the Smoke Free Environment policy. Performs other duties as assigned Education/Skills/Qualifications: High School diploma or equivalent Must have computer knowledge, Microsoft Excel and Word Associate degree from an accredited school is preferred Excellent interpersonal and communication skills One year of work experience in an organization performing duties Computer competency Bilingual in Spanish helpful Correct English usage, grammar, and spelling Basic math skills Operate office equipment. Ability to learn office methods, rules and policies Ability to interact effectively and in a supportive manner with persons of all backgrounds Understand and carry out verbal and written instructions Perform arithmetic calculations Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Ability to use sound judgment and independent thinking Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community Valid driver's license Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams". The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position. The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.
    $29k-40k yearly est. 23d ago

Learn more about scheduler jobs

How much does a scheduler earn in Amherst, NY?

The average scheduler in Amherst, NY earns between $31,000 and $109,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Amherst, NY

$58,000

What are the biggest employers of Schedulers in Amherst, NY?

The biggest employers of Schedulers in Amherst, NY are:
  1. Great Lakes Medical Imaging
  2. DENT Neurologic Institute
  3. Elderwood Administrative Services
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