Area Schedule Lead, Leased Data Centers
Scheduler job in Des Moines, IA
We are seeking a candidate for a key leadership role in scheduling for a portfolio of Data Center projects of strategic importance to Meta. The Area Schedule Lead, Leased will act as a technical Schedule subject matter expert overseeing all schedule management and reporting for the Leased portfolio of projects. The successful candidate will have focus on speed to market and be a critical partner for the Delivery Team and the Project Controls Lead to forecast and help mitigate schedule related risks and issues on the project, enable commercial accountability, manage schedule health reporting/escalation, and ensure that schedule change management is effective and expedient. This position will work closely within the DEC Technical Operations team and various internal departments including Site Project Management teams, Pre-Construction, Contracts, Finance, Accounting, Sourcing and Operations Engineering.
**Required Skills:**
Area Schedule Lead, Leased Data Centers Responsibilities:
1. Responsible for end to end schedule coordination and updates, including interface with risk management and pro-active communication of updates and alignment of variance root cause/commentary with Cross-functional partners
2. Identifies, documents, and communicates schedule risks through defined processes, including Risk Registers, health reviews, and Leased Program management meetings
3. Accountable for all aspects of vendor and Contractor schedule management
4. Accountable for Contractor baseline schedule development and evaluation during pre-con, including ensuring adherence to program guidance and specifications. Will lead efforts to optimize schedules for speed to market and successful on-time-delivery
5. Responsible for application of commercial entitlement for contractor Extensions Of Time (EOT) for their designated portfolio of projects. Provide leadership to site teams for Delay Tracking, EOT requests and claims. Responsible for making recommendations that are in line with contract and escalating when site decisions differ from the contractual or program guidance
6. Lead the identification and application of Proactive Risk Indicators in sub-area and ensure all risks are properly escalated to Health Reviews, and other appropriate forums. Lead ad-hoc schedule analysis to support program as required
7. Lead a small team of consultants (if required) to support effective schedule management for the designated portfolio of projects
8. Approximately 25-50% travel to other Data Center sites and Meta Offices
**Minimum Qualifications:**
Minimum Qualifications:
9. 10+ years of Planning, Scheduling, Construction Management, or Related field experience
10. Bachelor's degree in Engineering, Construction Management, or Equivalent Technical Field or related field experience
11. Subject Matter Expert in Primavera P6 and/or other scheduling related methodologies and software
12. Experience developing/managing an Owner's planning/scheduling program
13. Experience with Data Center, Infrastructure or Construction programs requiring complicated commissioning specifications
14. Demonstrated analytical, communication, problem solving, prioritization, organization and reporting skills
15. Experience leading complex project or program planning and coordination amongst a large group of internal and external project stakeholders
16. Experience developing and driving actions or operational adjustments based on schedule or project controls performance metrics
17. Experience partnering with cross-functional teams to influence strategic direction
**Preferred Qualifications:**
Preferred Qualifications:
18. Experience identifying schedule efficiencies and driving programmatic or organizational alignment in changing execution strategies to optimize schedule performance
19. Experience negotiating schedule changes or complex construction claims
20. Successful development and implementation of scheduling or project controls strategies in a large organization
21. Familiar with complex networking systems and electrical infrastructure
22. Experience managing a team of Contingent Worker Schedulers
**Public Compensation:**
$144,000/year to $201,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
Patient Services Specialist (Full-Time)
Scheduler job in West Des Moines, IA
Looking for a career where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we're locally owned and led by our physicians, and all decisions are always made right here in Central Iowa. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you've got what it takes to join our TIC team? Keep reading…
A day in the life…
Wondering what a day in the life of a Patient Services Specialist at The Iowa Clinic might look like?
* Arrive at work in the morning - no night shifts here! And bonus - since we allow you to "dress for your day", you can wear jeans when your schedule allows!
* Provide exceptional patient service by answering patient phone calls, clinical inquiries and billing inquiries from the incoming multi-line telephone system in a call center setting.
* Be a master of multitasking and answer patient questions multi-line live chat system.
* Review, audit, and monitor all incoming appointments and payments made from the online system to ensure patients have an exceptional and easy healthcare experience.
* Work as a part of team that supports clinical staff and physicians in doing what they do best - providing excellent healthcare.
* Participate in a department potluck or team building activity over lunch.
* Visit The Iowa Clinic intranet to see what volunteer opportunities are available to you this month and read what is happening around the clinic.
* Be a positive, professional representative of The Iowa Clinic.
* Leave in the evening - hooray for working standard clinic hours!
This job might be for you if you have…
Education
* High school diploma or equivalent
Qualifications
* A desire to find a meaningful, fulfilling career
* Exceptional customer service skills
* Effective communication skills
* A positive and team-oriented attitude
Bonus points if…
* Have experience using a multi-line telephone system experience (inbound and outbound) in a call center setting
* You love exceeding people's expectations
* You enjoy having fun where you work
* Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What's in it for you
* One of the best 401(k) programs in central Iowa, including employer match and profit sharing
* Employee incentives to share in the Clinic's success
* Generous PTO accruals and paid holidays
* Health, dental and vision insurance
* Quarterly volunteer opportunities through a variety of local nonprofits
* Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
* Monthly departmental celebrations, casual dress code and clinic-wide competitions
* Employee rewards and recognition program
* Health and wellness program with up to $350/year in incentives
* Employee feedback surveys
* All employee meetings, team huddles and transparent communication
Auto-ApplySurgery Scheduler Coordinator - Vascular Surgery - Iowa Heart
Scheduler job in West Des Moines, IA
Job Title: Surgery Schedule Coordinator At MercyOne, health care is more than just a doctor's visit or a place to go when you need medical attention. Our Mission is based on improving the health of our communities - that means not only when you are sick but keeping you well.
MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowa's largest medical center, with 802 beds available. The hospital is one of the Midwest's largest referral centers.
With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowa's largest employers.
:
Under general direction, the Scheduler-Surgery Coordinator is responsible for scheduling all inpatient and outpatient surgery and medical procedures, tests and studies ordered by the physician. Provides support and communicates necessary information to patients and physicians regarding surgery scheduling.
What you will Do:
* Maintain the surgery schedule, providing necessary information to patients and physicians.
* Coordinate, register and schedule appointments for patients according to availability.
* Conduct patient pre-certification on proper insurance approval for appointments and medical care.
* Ensure all pre-operative required tests needed prior to surgery, are scheduled and completed.
* Coordinate and ensure necessary equipment is ordered, room availability/scheduled, pre-surgery medication, etc. is arranged prior to scheduled procedure.
* Communicate detailed information and answer patients' questions regarding surgery preparation instructions, arrival / departure instructions relative to procedure.
* Schedule any necessary follow-up appointments, as directed by physicians.
* Receive and screen calls relating to problems that may arise due to date changes and any reasons for cancellation.
* Escalate non-routine issues to the practice manager or physician.
* Perform other duties as assigned by the practice manager or physician.
Want to learn more about MercyOne Des Moines? Click here: Find a Location Des Moines, Iowa (IA), MercyOne Des Moines
Join the MercyOne Family!
Schedule:
* Full Time; 40 hours/week
General Requirements:
* High school diploma or equivalent required.
* 2 years related experience in a healthcare environment required.
Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system!
Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System's circle of care.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Planning and Scheduling Coordinator
Scheduler job in Des Moines, IA
Reports To
The Planning and Scheduling Coordinator will report to the Planning & Scheduling Manager.
The Planning and Scheduling Coordinator (PSC) will oversee production planning and develop/manage schedules and delivery priorities across all product lines. This critical role develops master schedules based on customer priorities and plant capacity, utilizing applicable company business systems, tools and information. The PSC will distribute, communicate, track and manage schedules alongside Production, Quality and Engineering/Project Management Leadership. This position requires strong leadership, management and team skills. The PSC also requires a strong customer-focus and will strive for schedule compliance and on-time delivery every day.
Responsibilities and Duties
Assist with the planning and scheduling efforts for the entire company's operations.
Focus on accurate and detailed planning, effectively formulating plans and schedules to balance demand against available capacity.
Understand high-level trends and forecasts that stem from the S&OP process; from those forecasts develop relevant production plans (work to balance/level load the facility). Likewise, identify potential bottlenecks/issues and prepare plans to optimize flow and output. Escalate concerns in terms of capacity, headcount, etc. for resolution.
Publish, manage and maintain production schedules while balancing against inventory, resources and capacity. Adjust schedules based on operational changes. Ensure communication and understanding of schedules is always current.
Track schedule compliance and monitor performance/results on a real-time basis. Monitor and track all applicable delivery metrics; these include PTS (Performance-To-Schedule in production), RTS (Ready-To-Ship completion dates) and OTD (On-Time Delivery to customers).
Act as liaison between multiple departments to manage, maintain, control and achieve the production schedule.
Collaborate with leadership to monitor the status of projects to ensure customers, stakeholders, and vendors are communicated with accordingly.
Utilize project management software for setting up, establishing and scheduling jobs.
Place high visibility on at-risk jobs and help prioritize and maintain their schedules by working directly with the production and QA teams on a daily basis.
Drive productivity and continuous improvement in all tasks and processes.
Additional duties as assigned.
Requirements
Qualifications
High school diploma or equivalent required. Relevant college degree preferred.
APICS (or comparable) certification in Planning/Scheduling also preferred.
Experience in a manufacturing/production environment preferred/desirable.
Proficient in Microsoft Office Suite, Google, or similar software.
Strong analytical and problem-solving skills. Strong decision-making skills.
Ability to communicate and collaborate with other teams and team members.
Interpersonal skills, with the ability to establish effective professional relationships with employees and leadership through all departments.
Physical Requirements
Typically sits, grasps items, and performs keyboarding for the regular operation of a computer.
Stand, walk, bend, reach or otherwise move about regularly.
Lift, move, or otherwise transfer items up to 40 lbs. occasionally.
Occasional exposure to typical manufacturing production physical hazards.
Representative II, Customer Service - New Patient Care
Scheduler job in Des Moines, IA
**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution
**_Work Schedule_**
8:30 AM ET to 5:00 PM ET, Monday to Friday (Remote)
**_Job Summary_**
The Representative II, Customer Service - New Patient Care is responsible for engaging with patients referred by partner pharmacies to initiate service and ensure timely delivery of durable medical equipment and diabetes-related supplies. This role focuses on building trust through warm outbound calls, verifying patient information, and guiding patients through the onboarding process with empathy and professionalism.
**_Responsibilities_**
+ Serves patients over the phone to initiate their first order of diabetes testing supplies and related products.
+ Conducts warm outbound calls to patients referred by partner pharmacies, introducing services and guiding them through the onboarding process.
+ Provides exceptional customer service by answering questions, explaining products, and ensuring patients feel supported and informed.
+ Collects and verifies patient demographics, insurance details, and account information in compliance with HIPAA regulations.
+ Maintains high productivity standards, including managing 80+ combined inbound and outbound calls per day and an average of 150+ patient accounts per month.
+ Ensures timely processing and shipment of patient orders, meeting or exceeding individual and department goals.
+ Collaborates with internal teams and provider support staff to confirm eligibility and resolve any order-related issues.
+ Documents all interactions and maintains detailed notes in the company system for continuity and compliance.
+ Demonstrates accountability for each patient interaction, ensuring a smooth onboarding experience and quick access to necessary supplies.
+ Upholds a positive, patient-focused approach, especially when working with older populations who may be cautious about scams.
**_Qualifications_**
+ 1-3 years of customer service experience in a call center environment, preferred
+ High School Diploma, GED or equivalent work experience, preferred
**_What is expected of you and others at this level_**
+ Applies acquired job skills and company policies and procedures to complete standard tasks
+ Works on routine assignments that require basic problem resolution
+ Refers to policies and past practices for guidance
+ Receives general direction on standard work; receives detailed instruction on new assignments
+ Consults with supervisor or senior peers on complex and unusual problems
**Anticipated hourly range:** $15.75 per hour - $18.50 per hour
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 1/09/2026 *if interested in opportunity, please submit application as soon as possible.
_The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity._
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Inbound Scheduling Specialist
Scheduler job in Des Moines, IA
Our company has been serving clients in banking, annuity, life insurance, property and casualty insurance, health insurance, and state government for over 20 years. Each client we've engaged has communicated the reason for partnering with American Computer Services, Inc. is because our Consultants understand their business, demonstrate superb soft skills, and meet or exceed the skill sets required. Our clients trust American Computer Services, Inc. in helping them deliver their highest priority and strategic projects.
Job Description
New Year, New Career. Join the Safelite Family!
This critical team player is an important first link between our customers and insurance partners by providing professional and helpful phone support for processing claims.
Find a career. Gain a family.
Safelite will be unlike any place you've ever worked. (This won't be just the daily grind!) You'll join caring and passionate teams that collaborate to make a difference, deliver extraordinary results and bring unexpected happiness. Every day. Your effort, heart and creative ideas will be valued and rewarded. And we care about your well-being. So, we'll strive to give you what you need to have a happy work/life balance.
Qualifications
REQUIREMENTS:
Must be 16+ years of age High school diploma or equivalent (or actively enrolled)
Prior experience in customer service preferred
Ability to operate a computer and telephone systems while seated for extended periods of time
Skill in speaking with a pleasant voice, retaining composure, and building rapport among peers, stores and customers
Additional Information
Apply now!
We're known as an auto glass company. That's the focus of what we do. But we're much more - we're a growing and evolving service brand. And what really makes us unique is our people. Because at our core, we're a People Powered organization - and our people come first and our culture matters. We'll help you find a fulfilling career path and encourage you to have a life. Let us be the best place you'll ever work.
Medical Receptionist
Scheduler job in West Des Moines, IA
Job Description Medical ReceptionistFull-Time | $17-$21/hour | Monday-Friday | 8am-4:30pm About Central States Pain Clinic (CSP) At Central States Pain Clinic (CSP), we provide advanced interventional pain care across West Des Moines and Ankeny. Our multidisciplinary team uses minimally invasive, image-guided techniques to treat chronic pain with precision and compassion. Our patients describe their experiences as life-changing, thanks to our team's kindness, attentiveness, and dedication to exceptional outcomes.
Learn More: ************************************
The Opportunity
As a Medical Receptionist, you'll be the welcoming face of CSP and a vital part of our daily operations. You'll handle patient check-ins and scheduling, maintain accurate records, and support a seamless clinical flow - all while helping patients feel comfortable, informed, and valued throughout their visit.
What You'll Do
Front Desk & Administrative Support
Greet and register patients, collect co-pays, and verify insurance details.
Prepare and organize patient paperwork, charts, and documentation.
Answer and direct phone calls promptly and professionally.
Schedule appointments and maintain accurate patient records.
File and manage medical documentation in an organized, confidential manner.
Patient Care & Facility Coordination
Assist patients with check-in and check-out processes.
Ensure examination rooms are clean and properly prepared.
Maintain a tidy, welcoming clinic environment.
Provide compassionate support and attention to patients and families.
Compliance & Confidentiality
Maintain the strict confidentiality of all patient information in accordance with HIPAA.
Ensure compliance with OSHA and clinic safety standards.
Complete required annual training and adhere to clinical guidelines.
You'll Thrive in This Role If You…
Enjoy helping others and bringing warmth to every interaction.
Excel at multitasking in a fast-paced medical environment.
Take pride in accuracy, organization, and professionalism.
Are dependable, friendly, and passionate about patient service.
Qualifications
High school diploma or GED (required)
At least 1 year in an administrative role; prior healthcare experience preferred
Strong verbal and written communication
Excellent interpersonal and customer service skills
Proficiency in Microsoft Office Suite or similar software
Strong organizational and recordkeeping abilities
Understanding of medical terminology and confidentiality standards
Must be able to sit, stand, and walk for extended periods; occasionally lift up to 25 lbs; and maintain clear communication and vision.
What We Offer
Health, Dental & Vision Insurance
Life/AD&D Insurance
Short-Term Disability Insurance
Paid Time Off (PTO)
Company-Paid Holidays
401(k) Retirement Plan
Bonusly (employee rewards & recognition)
DailyPay (on-demand pay access)
Why You'll Love Working at CSP
You'll join a compassionate, professional team dedicated to improving lives through precision pain care. CSP fosters a collaborative, supportive environment where growth and work-life balance are valued - and where every team member plays a meaningful role in patient success.
Ready to Bring Comfort and Care to Every Patient?
If you're passionate about helping others and creating positive patient experiences, we'd love to hear from you.
Apply today and join a team that's making a lasting difference - one patient at a time!
An Equal Opportunity Employer
We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.
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Patient Advocate Specialist - Des Moines, IA
Scheduler job in Des Moines, IA
Job Description
Patient Advocate Specialist
Des Moines, IA
ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process.
This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care.
We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems.
Key Responsibilities
Patient Engagement & Advocacy
Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program.
Assess family dynamics and adapt communication style to effectively meet their needs.
Obtain necessary authorizations and documentation from patients/families.
Foster trust with patients while maintaining appropriate professional boundaries.
Demonstrate cultural competence and empathy when engaging with vulnerable populations.
HIPP Enrollment & Case Management
Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details).
Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions.
Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments.
Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy.
Program Maintenance & Benefit Coordination
Clarify how employer-provided health insurance works in coordination with Medicaid.
Verify and update ongoing patient eligibility for HIPP to maintain continuity.
Assist with resolving insurance-related issues upon request from patients or clients.
Technology & Documentation
Utilize CRM/case management system to manage referrals and patient records.
Upload, scan, and securely transmit required documentation.
Record patient interactions meticulously in compliance with privacy and legal standards.
Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks.
Client & Hospital Relationship Management
Represent the organization as the on-site contact at the hospital.
Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners.
Always uphold the organization's values with ethical integrity and professionalism.
Required Qualifications
High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management.
Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification.
Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening.
Preferred Qualifications
Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field.
Training in motivational interviewing, trauma-informed care, or medical billing/coding.
Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy.
Three to five years' experience in patient-facing roles within a healthcare setting.
Full Bilingual proficiency in Spanish is strongly preferred.
Core Skills & Competencies
Technical Skills-Preferred
Proficiency with CRM or case management systems.
Knowledge of Medicaid/Medicare eligibility and benefits coordination.
Ability to interpret medical billing and insurance documents.
Strong compliance-based documentation practices.
Interpersonal Skills
Active listening and empathetic communication.
De-escalation tactics for emotionally distressed patients.
Cultural awareness and sensitivity in communication.
Collaboration with cross-functional teams, including hospital and internal staff.
Key Traits for Success
Mission-Driven Advocacy - Consistently puts patient needs first.
Ego Resilience - Thrives amid adversity and changing demands.
Empathy - Provides compassionate support while ensuring professionalism.
Urgency - Balances speed and sensitivity in patient interactions.
Detail Orientation - Ensures accuracy and completeness in documentation.
Cultural Competence - Demonstrates respect and understanding of diverse experiences.
Adaptability - Successfully operates in evolving policy and procedural environments.
Why Join Us?
As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance and more.
Salary: $55.000/year, plus the opportunity to earn monthly performance-based bonuses.
Stagehand - Civic Center IATSE Referrals
Scheduler job in Des Moines, IA
This application is used for processing referrals from the International Alliance of Theatrical Stage Employees (IATSE) union, Local #67.
Stagehands provide labor for any/all staging needs or movement of materials for a production. They work under the direction of the manager on duty or show personnel. Stagehand crew members make sure all stage requirements are met and safety standards upheld.
At DMPA we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Essential Job Duties and Responsibilities
Following instructions
Loading in and loading out of stage scenery and soft goods
Support of other department as requested
Experience Needed/Certification:
Follow instructions
Know stage directions
Proper lifting and pushing technique
Additional Job Requirements / Pertinent Information
Position requires event work during evening/weekends
Regular lifting of up to 50lbs
Occasional lifting between 50-75lbs
Regular: standing, walking, sitting, using hands, reaching with hands and arms, talking/hearing, vision, ability to focus
Occasional: climbing, balancing, stooping, kneeling, crouching, crawling, distant/color/depth perception
Environment involves occasional: wetness, humidity, nearness of moving mechanical parts, working in high precarious places, risk of electric shock
Noise level is moderate
Pre-Access Central Scheduler PRN
Scheduler job in Des Moines, IA
Schedules and pre-registers patients for appointments, outpatient visits, procedures, and other appointments captured by the department. Complete any administrative work that goes along with scheduling the appointment. Transcribe any external orders from Physican. Handle high call volumes for multiple locations and departments.
**Essential Functions**
+ Utilize multiple systems to perform all scheduling functions as needed.
+ Excellent computer skills with the expectation to self-resolve technical issues with minimal assistance
+ Providing patients with preparation and location information.
+ Correctly collecting and inputting patient data into the system.
+ Validating patient insurance and explaining benefits as needed.
+ Manage multiple phone calls, including answering, transferring, and conferencing between multiple parties.
+ Acting as a mentor for new hires as needed.
+ Promotes mission, vision, and values of Intermountain Health, and abides by service behavior standards.
+ Performs other duties as assigned.
**Skills**
+ Customer Service Etiquette
+ Basic Medical Insurance Knowledge
+ Intermediate Computer Operating Knowledge
+ Multi-Channel Phone Experience
+ 30+ WPM Typing Speed
+ Active Listening
+ Reading Comprehension
+ Critical Thinking
+ Active Learning
+ Complex Problem Solving
**Physical Requirements:**
**Qualifications**
+ High school diploma or equivalent OR (4) years of revenue cycle experience.
+ Minimum of (2) years of revenue cycle experience and/or (2) years of contact center experience.
"Please note that a video interview through Microsoft Teams will be required as well as potential onsite interviews and meetings."
The following states are currently paused for sourcing new candidates or for new relocation requests from current caregivers: California, Connecticut, Hawaii, Illinois, New York, Rhode Island, Vermont, Washington
**Physical Requirements**
+ Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs.
+ Frequent interactions with customers require employees to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately.
+ Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use.
+ For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.
**Location:**
Peaks Regional Office
**Work City:**
Broomfield
**Work State:**
Colorado
**Scheduled Weekly Hours:**
40
The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
$18.81 - $24.99
We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
Learn more about our comprehensive benefits package here (***************************************************** .
Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
All positions subject to close without notice.
Patient Registration Rep Float (FT) | Business Services | Ames | 2025-164
Scheduler job in Ames, IA
McFarland Clinic is currently accepting application for Patient Registration Rep for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.
Responsibilities include: Greeting, instructing, registering, checking in and directing patients and visitors. Responsible for answering patient billing questions, taking payments, balancing cash drawer and working misc reports. Give general info on clinic services. Will float to different locations in Ames.
Education
High School Diploma, GED or HiSET
Days: Monday - Friday. Possibly one Saturday a month.
Hours: M-F 8 AM - 5 PM . Possibly one Saturday a month 7:30 AM - noon.
Experience
Customer Service experience needed.
Business Office in a medical clinical setting, preferred.
Pre-employment drug screen and criminal history background checks are a condition of hire.
Benefits
McFarland Clinic offers a comprehensive benefits package, including health and dental insurance, 401(k), and PTO. Click here for details.
McFarland Clinic is central Iowa's largest physician-owned multi-specialty clinic. Join our team and join a group of caring professionals, dedicated to providing Extraordinary Care, Every Day! We value quality care and extraordinary service, trusting relationships and an exceptional workplace. Our organization has more than 75 years experience of caring for people. We welcome applicants who can help us enhance the health and well-being of our patients and communities we serve.
McFarland Clinic is an Equal Opportunity Employer
McFarland Clinic makes every effort to comply with all requirements of federal, state and local laws relating to Equal Employment Opportunity.
Dental - Front Office Coordinator
Scheduler job in West Des Moines, IA
We have a fantastic opportunity for a dental office Front Desk Coordinator with Des Moines Pediatric Dental Center! This position's primary responsibility is to handle all front office functions for the practice. The Front Desk Coordinator must ensure that patients, parents and/or guardians are the number one priority.
Requirements:
Bilingual preferred
Schedule: Mon-Tues 7:30 am-5:00 pm Wed 7:30am-4:30pm Thurs-Fri 8:00am -4:30pm
Education and Experience:
Minimum high school diploma, or equivalent.
Experience working in a professional, medical, or dental environment with direct customer service is desired.
Specific Skills:
Strong interpersonal and relationship building skills; must be able to establish and maintain positive working relationships.
Ability to travel between multiple locations.
Customer service oriented and able to communicate with a pleasant demeanor at all times.
Effective written and verbal communication with all staff and management.
Must possess excellent organizational skills, strong attention to detail, be able to multitask and perform job duties in a timely manner.
Strong PC skills and ability to learn and successfully use new programs as required.
Benefits:
Paid Time Off
Paid Holidays
Medical, Dental and Vision benefits
Health Savings Account, Flex Spending
401K
Short and Long Term Disability Insurance
Life Insurance
Bilingual Patient Access Representative I - West Side Clinic
Scheduler job in Clive, IA
As a Patient Access Representative I, you will be responsible for ensuring a positive and seamless experience for patients and visitors at the front desk of PHC medical or dental clinics. You will be the first point of contact, providing exceptional customer service as you greet patients, complete the registration process, assist with financial screenings, schedule appointments, and help patient access appropriate support resources. This role ensures efficient front office operations by managing the reception area, supporting revenue cycle processes, and collaborating closely with the care team. You will contribute to the improvement of clinic workflows and patient satisfaction by proactively addressing scheduling needs and participating in quality improvement initiatives. The Patient Access Representative position is a great way to gain hands-on experience that is useful for advancing in healthcare roles.
This position typically works at PHC West Side Clinic in Clive and is scheduled Monday - Friday 8:30 AM - 5:00 PM. This position is eligible for $5.00 per hour shift differential if you work a 3-hour shift either on a Saturday or after 5 PM on a weekday. Our team members are occasionally needed to cover other shifts, which may include a Saturday morning, or to work at other PHC clinics in Ames, Des Moines, and Marshalltown. Mileage reimbursement and/or an out of town travel bonus may apply.
Both Spanish and English language skills are required for this position.
What You Will Do
* Takes actions to create a positive customer experience for internal and external customers. Greets visitors, offering prompt and friendly service to those entering the building, calling on the phone, or through electronic messages in a professional and timely manner to ensure their needs are met. Manages the waiting area. Ensures the reception area and waiting room is clean and tidy. Maintains visitor log. Provides and collects visitor badges.
* Accurately documents messages and communicates to the appropriate individual.
* Schedules patient appointments for medical and/or dental clinics, identifying and correcting inaccuracies.
* Completes accurate registration per the medical and/or dental clinic patient registration workflows paying particular attention to patient phone number, address, household income, homeless status, and guarantor.
* Accurately loads insurance into the patient's registration, ensuring insurance name and ID number are correct. Utilizes Real Time Eligibility (RTE) to confirm active insurance eligibility.
* Ensures a consistent revenue cycle process in a medical or dental clinic. Maintains knowledge about enrollment and verification processes for medical or dental services at PHC.
* Performs insurance verification prior to patient appointments to confirm active coverage for the visit. Helps patients apply for the sliding fee program. Refers patients to Patient Service Specialists for Medicaid, Marketplace and/or other platforms.
* Helps patients apply for the sliding fee program.
* Collects and processes patient payments and applies payment to the correct visit. Manages assigned cash box per established protocols.
* Scans all acquired patient documentation and accurately indexes into electronic health records.
* Monitors patient schedules in the medical and/or dental scheduling system to ensure optimization. Contacts patients due for recalls to fill the schedule, as assigned. Identifies if a patient appointment is running behind and keeps the patient informed. Offers appropriate resources to assist patients in overcoming barriers in making or keeping their appointment (e.g., telehealth, referral to family support workers).
* Collaborates with Patient Care Team members and supports efficient clinic operations by following established workflows. Participates in activities designed to improve patient satisfaction and organizational performance. Contributes ideas and suggestions to improve the patient experience.
* Performs other duties as assigned.
Qualifications You Need
Required
* A minimum of 1 year in a healthcare, human services or social services environment; or 2 years in a customer service role.
* Bilingual Spanish/English communication skills, written and verbal.
* Excellent customer service skills and commitment to service excellence.
* Effective verbal and written communication skills.
* Good problem-solving skills with ability to apply critical thinking.
* Takes initiative and demonstrates dependability.
* Team oriented with ability to collaborate effectively with others.
* Listening and reading skills with ability to follow written and verbal instructions.
* Basic math skills with ability to count money and make change.
* Basic computer skills with proficiency using Microsoft Office applications, keyboard entry and internet-based applications.
* Detail oriented with high degree of accuracy
* Prioritization skills.
* Strong interpersonal skills with ability to establish and maintain effective working relationships with a diverse group of individuals.
* Demonstrates professionalism with ability to remain calm in all situations and show empathy.
Preferred
* Associate degree in related field.
* Work experience in a community health center, medical or dental clinic, or in the essential functions of the
* position.
* Experience working with patient registration systems and electronic health records.
* Experience using a multi line telephone system.
* Experience working with and knowledge of clinical terminology and health insurance.
We Take Care of Our People
Your related experience and skills determine your base pay. Our typical hiring range for this position is $15.50 - 19.40 per hour. Candidates with extensive related experience may be considered for additional compensation up to the pay range maximum. In addition to base pay, PHC offers a comprehensive benefits package, including:
* Generous PTO accrual
* Eight paid holidays
* Tuition reimbursement program
* 401k with company match
* Medical, dental, vision
* Life & disability insurance
* Flexible spending & health savings accounts
* Supplemental accident & critical illness insurance
* Discounted pet insurance
* PHC Pride rewards program
Visit *************************** for a summary of PHC's benefits.
Grow Your Career with PHC
We take pride in offering development and growth opportunities to our team. Some of our training opportunities include Emerging Leaders, Dental Assitant Trainee Program, & Medical Assistant Trainee Program. In the last year, over 30% of our open positions were filled through promotions or transfers.
Join the PHC Community
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Monday - Friday 8:30 AM - 5:00 PM
40 Hours Per Week
Credentialing Specialists
Scheduler job in West Des Moines, IA
Job Description
Type: Full Time
Overtime Exempt: Yes
Reports To: ARMADA HQ
Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require.
Security Clearance Required: N/A
*************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following:
Duties & Responsibilities:
The Credentialing Specialists shall:
View, manage, and check daily appointments in time trade scheduling tool
Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards,
Perform Certificate Rekey, Pin Reset, and Card Update
Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
Store cards in a lockable container (file cabinet)
Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
Credentialing Specialists shall issue PAC Cards and Access Cards
Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
Credentialing Specialists shall keep a log of Cards issued and collected
Perform Registrar and Activator duties as required
Credentialing Specialists shall perform Card Custodian duties
Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
Applicant Communications regarding credential status
Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs):
Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
Knowledge of PII handling and federal credentialing policies.
Skill in managing daily credential operations, workstations and equipment.
Strong customer service and communication skills.
Skill in preparing and submitting daily site reports.
Strong attention to detail and documentation accuracy.
Ability to follow federal credentialing standards and procedures.
Minimum/General Experience:
Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Minimum Education:
High School Diploma, or equivalent
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
Phlebotomist Specialist-Patient Service Center
Scheduler job in Cumming, IA
At Labcorp we have a passion for helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
We are currently seeking a phlebotomist to work in a Patient Service Center. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided with opportunities for continuous growth within the organization.
Work Schedule: Monday - Friday 7:30am-4:30pm with 1-hour lunch break
Work Location: Cumming, GA
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
This position does not require requires you to be fully vaccinated against COVID-19.
Job Responsibilities:
* Perform blood collections by venipuncture and capillary techniques for all age groups
* Collect specimens for drug screens, paternity tests, alcohol tests etc.
* Perform data entry of patient information in an accurate and timely manner
* Process billing information and collecting payments when required
* Prepare all collected specimens for testing and analysis
* Maintain patient and specimen information logs
* Provide superior customer service to all patients
* Administrative and clerical duties as necessary
* Travel to additional sites when needed
Job Requirements:
* High school diploma or equivalent
* Phlebotomy certification from an accredited agency is preferred
* 3 years of phlebotomy exp (preferred)
* Proven track record in providing exceptional customer service
* Strong communication skills; both written and verbal
* Ability to work independently or in a team environment
* Comfortable working under minimal supervision
* Reliable transportation and clean driving record if applicable
* Flexibility to work overtime as needed
* Able to pass a standardized color blindness test
* Other duties as assigned
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyRegistration Specialist
Scheduler job in Boone, IA
Join our Patient Registration team today! Our mission is to improve and enhance the health and well-being of those we serve. We offer a team approach to healthcare and a competitive benefits package.
Status: Full-Time, 40 Hours/Week
Shift: Days
Shift Time Schedule: 7 a.m. - 7 p.m. (Varies)
Days: Monday-Friday (or) Monday-Thursday
We offer competitive pay and a great benefits package that includes:
Medical Insurance
Dental Insurance
Vision Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Life insurance
Aflac
Short-term and long-term disability coverage
Wellness program and reimbursement
Free access to Boone County Hospital's onsite fitness room
Generous PTO Accrual Plan
Iowa Public Employees Retirement System (IPERS)
Employee Assistance Program (EAP)
Onsite Cafeteria
Salary Scale: $17.00-$21.53 Based on experience.
POSITION SUMMARY:
Responsible for maintaining reception desk activities, including interviewing incoming patient or representative and enters accurate and current information required for admission into computer. Also responsible for directing incoming telephone calls, overhead paging, greeting, scheduling, and instructing patients and visitors in accordance with Boone County Hospital's standards of behavior.
BCH POLICY STATEMENT:
It is the obligation of each employee of Boone County Hospital (BCH) to abide by and promote BCH's mission, values, Code of Conduct, Standards of Behavior, policies, procedures and related practices. This includes policies relating to Compliance, Infection Control and Safety.
HIPAA SECURITY COMPLIANCE:
Boone County Hospital is committed to following all federal guidelines related to privacy and security. All employees will be held to the highest standard of confidentiality and will be required to annually sign an employee confidentiality agreement that outlines the rules and expectation for every BCH employee. Failure to abide by these guidelines could lead to disciplinary action including termination.
Security Access: High Incumbent has access to restricted or confidential patient information and must comply with the terms of the BCH privacy & security policies as it applies to their job.
BEHAVIORAL REQUIREMENTS:
Boone County Hospital has developed standards for behavior expectations of all employees. Please refer to the Boone County Hospital Standards of Behavior.
ESSENTIAL FUNCTIONS: include the following. Other duties may be assigned.
Regular and punctual attendance.
Demonstrates knowledge and skills necessary to assist in providing care appropriate to the ages of patient served within the department.
Maintains performance in compliance with State and Federal laws, consistent with high standards of business and professional ethics.
Wears ID at all times while on duty.
Interviews patient or representative to obtain complete and accurate information and enters that information into computer. Enters patient admitting information into the computer and routes copies to designated department.
Responsible for updating computer system with patient status changes.
Obtains appropriate signatures for medical and financial documents to protect hospital's interests.
Escorts patient or arranges for escort to area of service, placing all patients who have been admitted into a wheelchair, with exception of OB patients when requested.
Explains hospital regulations such as visiting hours, payment of accounts, and schedule of charges.
Overhead page authorized personnel, and codes over PA system in accordance with policy with regard to the time of day, whether or not the person is a physician, employee or guest.
Receive over the counter payments on account and issues accurate receipts. Including Point of Service collections.
Maintains a balanced cash drawer and ensures safekeeping of all cash and checks.
Distributes and ensures safekeeping of biweekly payroll checks.
Complies with the hospital's general policies and procedures, safety and disaster plans.
Maintains a positive and cooperative attitude with patients, medical staff and hospital staff.
Maintains strict confidentiality of every patient, medical record or report, and protects the confidentiality and dignity of all patients by actions and words.
Performs audits of registrations for data accuracy and completed MSP questions.
Record and deposits patient valuables properly.
Completes patient insurance verification on-line. Ability to run computer reports and process them.
Answers phone line in a timely manner, answer questions of caller according to hospital policy and direct calls to the appropriate department.
Responsible for notifying ER staff of incoming patients and filling out Ambulance run tickets.
Monitors security camera and alarm systems and notifies appropriate personnel when problems arise.
Receive and distribute data received from hospital departments and physician's clinics.
Have a working knowledge of all services at Boone County Hospital and consistently provide excellent guest relation's service to all patients, employees and visitors.
Maintain effective communication with medical staff, fellow staff and all levels of supervision and patients of all ages.
Participates in department staff meetings and hospital wide in-service programs as required and actively supports and participates in the continuous quality improvement efforts
MINIMUM KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to perform multiple tasks simultaneously while maintaining composure and a pleasant and courteous attitude.
Computer literacy attainable
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percent and to work with graphs.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
PHYSICAL ACTIVITY REQUIREMENTS:
EQUIPMENT/TOOLS:
Operate office equipment such as computers, printers, copy machine, calculator, facsimile, phones and scanners.
WORKING CONDITIONS:
Typical working conditions include sitting at a desk for extended periods of time while working on a computer or talking on the phone.
Work is performed in a reception area. Involves contact with patients. Interaction with others is constant and interruptive.
Hours may vary depending on departmental staffing needs.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Vision must be correctable to view computer screens and read printed information. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision and ability to adjust focus.
Hearing must be in the normal range for telephone contacts and other conversations.
The above is intended to describe the general content of and requirements for this job. It is not intended to be a complete statement of duties, responsibilities or requirements.
Patient Services Representative
Scheduler job in Newton, IA
Requirements
Education and Experience Requirements:
High school diploma or equivalent required
Associate's degree in healthcare administration, Business Administration, or related field preferred
Previous experience in healthcare, insurance, medical billing, or patient services preferred.
Knowledge of respiratory therapy or DME services preferred.
Level I: (Entry Level):
One (1) year of work-related experience
Level II:
One (1) year of work-related experience plus
Two (2) years exact job experience
Lead Level:
One (1) year of work-related experience plus
Four (4) years exact job experience
Physical Demands and Work Environment:
Physical Requirements
Ability to sit for extended periods with prolonged computer screen exposure
Must be able to bend, stoop, stretch, stand, and move between sitting/standing positions
Perform repetitive hand, wrist, and finger motions due to extensive computer and phone use
Occasional lifting of 5-10 pounds as needed
Clear speech, hearing ability, and manual dexterity required
Work Environment
High-volume call center environment with fluctuating stress levels
Extended computer and telephone use throughout workday
Potential exposure to angry or upset customers/patients
Possible exposure to hazardous materials, loud noise, temperature extremes
Risk of contact with airborne, bloodborne, or other infectious pathogens
Mental and Communication Demands
Maintain mental alertness to perform essential job functions
Demonstrate empathy, compassion, courtesy, and respect for patient privacy
Effective verbal and written communication skills required
Schedule Requirements
Flexible scheduling to support business hours and after-hours programs as needed
Adaptability to varying work levels and office activity fluctuations
Planning and Scheduling Coordinator
Scheduler job in Des Moines, IA
Job DescriptionDescription:
Reports To
The Planning and Scheduling Coordinator will report to the Planning & Scheduling Manager.
The Planning and Scheduling Coordinator (PSC) will oversee production planning and develop/manage schedules and delivery priorities across all product lines. This critical role develops master schedules based on customer priorities and plant capacity, utilizing applicable company business systems, tools and information. The PSC will distribute, communicate, track and manage schedules alongside Production, Quality and Engineering/Project Management Leadership. This position requires strong leadership, management and team skills. The PSC also requires a strong customer-focus and will strive for schedule compliance and on-time delivery every day.
Responsibilities and Duties
Assist with the planning and scheduling efforts for the entire company's operations.
Focus on accurate and detailed planning, effectively formulating plans and schedules to balance demand against available capacity.
Understand high-level trends and forecasts that stem from the S&OP process; from those forecasts develop relevant production plans (work to balance/level load the facility). Likewise, identify potential bottlenecks/issues and prepare plans to optimize flow and output. Escalate concerns in terms of capacity, headcount, etc. for resolution.
Publish, manage and maintain production schedules while balancing against inventory, resources and capacity. Adjust schedules based on operational changes. Ensure communication and understanding of schedules is always current.
Track schedule compliance and monitor performance/results on a real-time basis. Monitor and track all applicable delivery metrics; these include PTS (Performance-To-Schedule in production), RTS (Ready-To-Ship completion dates) and OTD (On-Time Delivery to customers).
Act as liaison between multiple departments to manage, maintain, control and achieve the production schedule.
Collaborate with leadership to monitor the status of projects to ensure customers, stakeholders, and vendors are communicated with accordingly.
Utilize project management software for setting up, establishing and scheduling jobs.
Place high visibility on at-risk jobs and help prioritize and maintain their schedules by working directly with the production and QA teams on a daily basis.
Drive productivity and continuous improvement in all tasks and processes.
Additional duties as assigned.
Requirements:
Qualifications
High school diploma or equivalent required. Relevant college degree preferred.
APICS (or comparable) certification in Planning/Scheduling also preferred.
Experience in a manufacturing/production environment preferred/desirable.
Proficient in Microsoft Office Suite, Google, or similar software.
Strong analytical and problem-solving skills. Strong decision-making skills.
Ability to communicate and collaborate with other teams and team members.
Interpersonal skills, with the ability to establish effective professional relationships with employees and leadership through all departments.
Physical Requirements
Typically sits, grasps items, and performs keyboarding for the regular operation of a computer.
Stand, walk, bend, reach or otherwise move about regularly.
Lift, move, or otherwise transfer items up to 40 lbs. occasionally.
Occasional exposure to typical manufacturing production physical hazards.
Iowa Heart Center Patient Access Rep - West Des Moines
Scheduler job in West Des Moines, IA
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Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Pre-Authorization Specialist - Infusion/Hematology/Oncology (Full-Time)
Scheduler job in West Des Moines, IA
Looking for an organization where you love what you do and who you do it with? You're in the right place. Healthcare here is different - we are a physician owned and governed multi-specialty clinic with over 280 providers. By working at The Iowa Clinic, you'll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we're committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place. We are hiring for a Pre- Authorization Specialist for our Infusion and Hematology/Oncology practices.
A day in the life of a Pre-Authorization Specialist for Infusion, Hematology and Oncology at The Iowa Clinic:
* This role is responsible for the direction and control of the authorization program for the Hematology/Oncology and Infusion clinics.
* Responsibilities include maximizing reimbursement through programs that provide funding or provision of infusion medications; also assist with collecting co-pays from patients.
* Serving as a liaison between clinic teams and the Infusion, Hematology and Oncology staff ensuring effective communication regarding prior authorization issues, providing insurance authorization, and patient assistance program information along with providing education to providers, patients, and staff.
Requirements include:
* High School Diploma or equivalent.
* At least 2 years' experience in hematology/oncology, infusion, or other pharmacy prior authorization is required.
* Experience applying knowledge of Medicare, Medicaid, and Managed Care reimbursement guidelines.
* Ability to effectively handle multiple priorities within a changing environment. Knowledge of third-party insurance billing practices, federal and state regulations regarding billing and reimbursement, internal billing structure, and billing procedures, and experience with patient assistance programs.
* Intermediate level skill in Microsoft Excel and Word preferred.
What's in it for you:
* One of the best 401(k) programs in central Iowa, including employer match and profit sharing
* Generous PTO accruals
* Paid holidays
* Health, dental and vision insurance
* Quarterly volunteer opportunities through a variety of local nonprofits
* Employee rewards and recognition program
* Health and wellness program
Auto-Apply