LOCATED IN AURORA, OHIO***
About Us:
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the transaction processing, financial, computer service provision and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Position Description: Field Service Scheduler
The Customer Scheduler is responsible for coordinating service appointments, installations, and maintenance visits with customers and internal teams. This role ensures efficient resource allocation, timely and proactive communication, and alignment between customer expectations and field service capabilities.
Key Responsibilities:
• Schedule field service visits, installations, and preventive maintenance based on customer needs and technician availability.
• Proactively communicate appointment details, updates, and changes to customers and internal stakeholders.
• Forecasting of workload and long term planning/scheduling
• Balance Utilization of all field service technicians within scope
• Partner with other schedulers to share resources as needed
• Maintain accurate records in scheduling systems and ensure alignment with service contracts and SLAs.
• Order and coordinate delivery of necessary parts and replacement parts under warranty
• Coordinate with Field Service, Engineering, and Logistics teams to optimize technician routes and maximize technician time onsite.
• Monitor schedule adherence and proactively resolve conflicts or delays.
• Track and report scheduling metrics such as utilization, on-time service rate, reschedule frequency, and customer satisfaction.
• Support escalation management by prioritizing urgent service requests and coordinating rapid response.
Requirements
Qualifications:
• Associate's degree or equivalent experience in business, logistics, or operations.
• 2+ years of experience in scheduling, dispatch, or customer service-preferably in a technical or field service environment.
• Strong organizational and communication skills.
• Proficiency in scheduling software, CRM systems, and Microsoft Office.
• Ability to manage multiple priorities and adapt to changing demands.
Performance Indicators:
• On-time service delivery rate
• Customer satisfaction scores related to scheduling
• Long term proactive planning
• Reduction in reschedules and missed appointments
• Technician utilization and route efficiency
What We Offer:
Competitive pay with performance incentives
100% company-paid medical, dental, and vision
401(k) with company match
3 weeks PTO, 8 paid holidays, and 2 floating holidays
Why You will Love Working with Us:
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
Innovation: immerse yourself in an environment that celebrates forward thinking and continuous improvement.
Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.
Salary Description $85K-$95K Annually based on Skills & Experience
$85k-95k yearly 47d ago
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ED Registration 11a-1130p, 2 days/week, rotating 3 week schedule
Wooster Community Hospital 3.7
Scheduler job in Wooster, OH
Job Description
About the Role:
The ED Registration role is pivotal in ensuring a smooth and efficient patient intake process within the Emergency Department of a healthcare facility. This position is responsible for accurately collecting and verifying patient information, insurance details, and medical history to facilitate timely and effective care delivery. The role requires close collaboration with clinical staff to prioritize patient flow and maintain compliance with healthcare regulations and privacy standards. By managing patient registration with precision and empathy, the ED Registration professional directly contributes to the overall patient experience and operational efficiency of the emergency services. Ultimately, this role supports the healthcare team in delivering urgent care by ensuring that all administrative processes are completed promptly and accurately.
Minimum Qualifications:
High school diploma or equivalent.
Previous experience in patient registration or a similar administrative role within a healthcare setting.
Basic knowledge of medical terminology and healthcare insurance processes.
Proficiency with electronic health record (EHR) systems and standard office software.
Strong communication and interpersonal skills.
Preferred Qualifications:
Experience working specifically in an Emergency Department or urgent care environment.
Familiarity with HIPAA regulations and healthcare compliance standards.
Responsibilities:
Register patients arriving at the Emergency Department, ensuring all required demographic and insurance information is accurately collected.
Verify patient insurance eligibility and benefits to facilitate billing and authorization processes.
Maintain patient confidentiality and comply with HIPAA regulations during all interactions and data handling.
Coordinate with clinical staff to prioritize patient registration based on the urgency of medical needs.
Update and maintain electronic health records (EHR) with accurate patient information and registration details.
Respond to patient inquiries and provide clear information regarding registration procedures and required documentation.
Assist in resolving registration discrepancies and follow up on incomplete or missing patient information.
Support the Emergency Department team by managing patient flow and minimizing wait times through efficient registration processes.
Skills:
The skills required for this role are applied daily to ensure accurate and efficient patient registration, which is critical to the Emergency Department's operations. Strong communication skills enable the ED Registration professional to interact compassionately and clearly with patients under stress, while technical proficiency with EHR systems ensures that patient data is entered correctly and securely. Knowledge of insurance verification processes helps in quickly determining patient coverage, reducing delays in care. Attention to detail is essential to avoid errors that could impact billing or treatment. Preferred skills such as bilingual communication and advanced software knowledge further enhance the ability to serve diverse patient populations and streamline administrative workflows.
11a-1130p
2- 12 hour shifts a week, 48 hours a pay.
$27k-58k yearly est. 4d ago
Load Scheduler
All Realtruck Career
Scheduler job in Massillon, OH
RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep , Bronco and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck's 5,000+ associates operate from 72 facilities across four continents.
When you join our team, we offer competitive pay and benefits, an opportunity to build your career, and the chance to be part of our growing company. We have a great team of employees, and we want you to join us in being part of the exciting future!
Job Summary
The Load Schedulerschedules and oversees all loads to our dealers and also shuttles to the Sparks, NV distribution center. The main responsibilities include managing the load set-up for deliveries; completing load diagrams by analyzing finished product data, delivery dates and strategizing finished product grouping for shipment and managing the availability of trailers. This is an onsite position at our ARE in Massillon, OH.
Primary Responsibilities:
Manage and schedule finished product for delivery
Analyze and strategize product completion and schedule loads for product delivery to our dealers and completes the load diagrams with the focus on reducing costs by maximizing driver route efficiency.
Schedule shuttles to Nevada Distribution Center.
Monitor loads and collaborate with transportation team to determine trailer availability.
Order entry for fiberglass fleet orders.
Track how many units shipped.
Education and Experience:
High school diploma or GED.
3+ years of experience in scheduling finished product in a manufacturing environment.
Proficient in Microsoft Office Suite
Experience using ERP system (IFS preferred).
Basic math skills.
Pay and Benefits:
A.R.E. offers competitive pay, and the opportunity for increases.
Paid every week.
Perks That Go the Extra Mile :
At RealTruck, we take care of our people-because they drive our success. Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start). Need balance? We've got wellbeing days and parental leave. Want to grow? Take advantage of educational reimbursement. Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products. Great benefits. Great people. Even better careers.
RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep , Bronco and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck's 6,000+ associates operate from 35+ facilities across four continents. RealTruck's industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company's omni-channel retail approach delivers a seamless consumer experience online at RealTruck.com, as well as through its 12,000+ dealer network and automotive (OEM) partnerships.
$31k-58k yearly est. 5d ago
Load Scheduler
ARE Accessories LLC 4.3
Scheduler job in Massillon, OH
Job DescriptionRealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep , Bronco and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck's 5,000+ associates operate from 72 facilities across four continents.
When you join our team, we offer competitive pay and benefits, an opportunity to build your career, and the chance to be part of our growing company. We have a great team of employees, and we want you to join us in being part of the exciting future!
Job Summary
The Load Schedulerschedules and oversees all loads to our dealers and also shuttles to the Sparks, NV distribution center. The main responsibilities include managing the load set-up for deliveries; completing load diagrams by analyzing finished product data, delivery dates and strategizing finished product grouping for shipment and managing the availability of trailers. This is an onsite position at our ARE in Massillon, OH.
Primary Responsibilities:
Manage and schedule finished product for delivery
Analyze and strategize product completion and schedule loads for product delivery to our dealers and completes the load diagrams with the focus on reducing costs by maximizing driver route efficiency.
Schedule shuttles to Nevada Distribution Center.
Monitor loads and collaborate with transportation team to determine trailer availability.
Order entry for fiberglass fleet orders.
Track how many units shipped.
Education and Experience:
High school diploma or GED.
3+ years of experience in scheduling finished product in a manufacturing environment.
Proficient in Microsoft Office Suite
Experience using ERP system (IFS preferred).
Basic math skills.
Pay and Benefits:
A.R.E. offers competitive pay, and the opportunity for increases.
Paid every week.
Perks That Go the Extra Mile :
At RealTruck, we take care of our people-because they drive our success. Enjoy great benefits like medical, dental, and vision coverage, company-paid life insurance and disability, and a 401(k) with company match (eligible the first of the month after you start). Need balance? We've got wellbeing days and parental leave. Want to grow? Take advantage of educational reimbursement. Plus, earn referral bonuses and score exclusive employee discounts on RealTruck products. Great benefits. Great people. Even better careers.
RealTruck is the premier manufacturer and digital destination of accessories for truck, Jeep , Bronco and off-road enthusiasts around the world. Globally headquartered in Ann Arbor, Michigan, RealTruck's 6,000+ associates operate from 35+ facilities across four continents. RealTruck's industry leading product portfolio, which includes the Husky Liners total vehicle protection brand, boasts over 1,000 patents and pending applications. The company's omni-channel retail approach delivers a seamless consumer experience online at RealTruck.com, as well as through its 12,000+ dealer network and automotive (OEM) partnerships.
$40k-60k yearly est. 6d ago
Mobile Scheduler
Legacy Health Services 4.6
Scheduler job in Parma, OH
Ability to create master schedules and templates based on budgets and staffing ratios of facilities. Audit master nursing templates and make scheduling recommendations based on findings. Recommend and assist with best scheduling practices. Assist in scheduling projects assigned by Administrative Staff
Experience and Education
Scheduling experience 1+ year required
STNA required
Healthcare experience preferred Long Term Care experience is a plus
Healthcare is a calling and being part of a family-owned and operated company that will invest in YOU will turn that calling into a career. Enjoy a benefits package that includes a company-matched 401k, multiple insurance options (including medical, vision and dental), paid PTO, and more. Whether you are looking for professional growth opportunities or a stable career where you can develop meaningful relationships with your team, you will find that with us.
We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, national orientation, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability
$30k-35k yearly est. 10d ago
Home Health Scheduler
Carering Health
Scheduler job in Youngstown, OH
Homecare with Heart is a leading provider of home health services in Ohio. Our mission is to provide exceptional and compassionate home care services to patients who need our help the most.
We are seeking a talented and passionate individual to serve as the Home Health Scheduler plays a key role in coordinating and supporting the delivery of high-quality home care services. This position is responsible for onboarding patients, scheduling caregivers, monitoring compliance, and maintaining accurate documentation. The Home Health Scheduler provides exceptional service to patients, caregivers, and care partners, ensuring seamless operations and contributing to a collaborative, compassionate care environment.
What We Offer*:
We know that, to be the best place for our patients, we must be the best place to work for our employees. We offer the following to our employees:
Make a difference every day in the lives of those who need our help the most
Competitive pay
Paid on a weekly basis
Medical/dental/vision/life insurance
Paid holidays/PTO/401(k) match
Career growth opportunities
Great and collaborative work environment
Work-life balance
Responsibilities
Accept and promptly onboard new patients, ensuring completion of all required documentation
Staff patient cases efficiently by matching patients with qualified caregivers and availability
Ensure compliance with regulatory and company standards, including Electronic Visit Verification and timekeeping requirements
Maintain accurate records including schedules, case notes, and missed visit reporting
Communicate proactively with patients, caregivers, families, and case managers to support satisfaction and timely service delivery
Collaborate with clinical and operational teams to address patient needs and provide coordinated care
Escalate complaints, incidents, or potential disruptions in care to leadership
Participate in on-call rotation and after-hours support as needed
Perform additional duties or special projects as assigned
Qualifications
High school diploma or GED required
Minimum of 6 months experience in home care scheduling or administrative coordination preferred
Familiarity with home care practices and regulatory requirements preferred
Proficiency with computer systems and scheduling software
Strong sense of urgency and accountability
Excellent organizational and multitasking skills
Customer-focused with strong service mindset
Clear, consistent, and respectful communication
Ability to collaborate effectively and support a positive work culture
Commitment to delivering compassionate in-home care
Ability to handle confidential and sensitive information appropriately
Supports a respectful, inclusive, harassment-free workplace
Rotates on-call schedule
Physical Requirements
Prolonged periods of sitting at a desk and working on a computer
Ability to lift up to 15 pounds occasionally (e.g., files, office supplies)
Ability to communicate clearly in person, over the phone, and via electronic methods
*Eligibility for certain benefits may depend on employment status
Homecare with Heart is an equal opportunity employer committed to providing equal employment opportunities without regard to race, color, religion, sex (including pregnancy), sexual orientation, age, national origin, disability, genetic information, veteran status, or any other classification protected by applicable law.
$32k-60k yearly est. Auto-Apply 43d ago
Delivery Scheduler
Cabinetworks Group
Scheduler job in Middlefield, OH
Responsible for contacting consumers and customers to set up deliveries, coordinating production schedules, developing truck routes, and general customer service.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES:
Contact consumers and customers via outbound calls, texts, and e-mails to establish a production date for the plant and a delivery date for the customer/consumer.
Plan transportation routes to set locations based on geographic efficiencies.
Coordinate with dispatchers to establish truck routes to ensure timely and efficient delivery schedules.
Establish production dates for add-ons and expedited orders.
Coordinate with dispatchers to establish truck routes on returns from customers/consumers.
ESSENTIAL QUALIFICATIONS AND SKILLS:
High School diploma or GED.
3 years of customer service experience.
Proficient computer skills required including Microsoft Office Suite.
Demonstrated successful ability to organize and prioritize work to ensure timely deadlines.
Excellent problem-solving, critical thinking and decision-making skills.
Demonstrated successful ability to perform accurate work under the pressures of tight schedules.
Excellent verbal and written communication skills with the ability to interact with external customers.
PREFERRED QUALIFICATIONS AND SKILLS:
Associate or bachelor's degree in a related field.
Delivery operations experience.
Microsoft programs
ShiftFull or Part TimeFull time
Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company's policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.
Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.
E-Verify Participation Poster:
English & Spanish
E-verify Right to Work Poster: English, Spanish
$32k-60k yearly est. Auto-Apply 33d ago
Surgical Scheduler
Midwest Vision Partners
Scheduler job in Brecksville, OH
Job DescriptionDescription As a Surgical Counselor you will provide exceptional care for our patients by offering them professional service and creating a memorable patient experience. The incumbent accurately and professionally explains the physician's diagnosis, the surgical procedure and the expected results to each surgical patient and, as appropriate, to their families through verbal instruction, brochures, pamphlets and video. The Surgical Counselor handles all surgery scheduling process and advise patients on financial obligations which may include the establishment of payment plans.
Schedule
What you will be doing
Prepare medical charts for surgical evaluations (cataract / retinal / glaucoma / cornea / lids, etc.) performed by our physicians at practices throughout the local area
Travel with the physician to all locations, including referring physician offices
Educate patients on the newest technologies and advancements in the field of cataract surgery
Obtain any prior approvals or authorizations needed from insurance companies
Schedule all patient surgeries and pre-operative and post-operative appointments, including appointments with the patient's primary care physician, optometrist and surgery center
Prepare and organize surgery charts and mailing any necessary paperwork
Inform patient of any pre-admission testing (labs, EKG, etc.), what is expected day of surgery, answer any pre-surgical questions, and inform of follow up care
Answer all telephone inquiries from patients and primary care physicians regarding surgery or other concerns
Verify medical benefits for surgery and injections
Discuss benefits and costs of non-covered benefits with patients. Secure any out of pocket financial requirements from patient
Complete consent and other necessary forms for surgery
Interface with Billing Department as needed
Relay all surgical booking forms and charts to the surgery center in a timely manner
Maintain a professional relationship with referring physicians from neighboring communities
Perform other duties as assigned
What you know Required
High school diploma or GED
Demonstrated customer service skills
Excellent written and verbal communication skills
Desired
Previous ophthalmology or healthcare experience
Highly motivated, detail-oriented and organized
Able to multi-task and meet deadlines
Willing to travel to multiple, local offices
What you will receive
Competitive wages
Robust benefit package including medical, dental, life and disability (short- and long-term) insurance
Generous paid time off (PTO) program
Seven (7) company paid holidays
401(k) retirement plan with company match
An organization focused on People, Passion, Purpose and Progress
Inspirational culture
$31k-59k yearly est. 19d ago
Scheduler
Moonlight Home Health Services
Scheduler job in Austintown, OH
The HHA/CNA Scheduler is responsible for coordinating and managing schedules for Home Health Aides (HHAs) and Certified Nursing Assistants (CNAs) to ensure timely, accurate, and consistent coverage for clients. This role serves as a key point of contact between caregivers, clients, and management, ensuring high-quality service delivery and efficient staffing operations.
Key Responsibilities
Create, maintain, and adjust daily, weekly, and monthly schedules for HHAs/CNAs
Match caregivers to clients based on availability, skills, certifications, and client needs
Communicate schedule assignments, changes, and updates to caregivers and clients
Manage call-offs, last-minute changes, and emergency coverage
Track caregiver availability, time-off requests, and attendance
Ensure compliance with labor laws, agency policies, and client care requirements
Coordinate with supervisors, nurses, and management regarding staffing needs
Maintain accurate records in scheduling and payroll systems
Address caregiver and client concerns related to scheduling in a professional manner
Assist with onboarding scheduling for new hires and orientation shifts
Qualifications
High school diploma or equivalent.
Previous experience in scheduling, healthcare coordination, or home care preferred
Knowledge of HHA/CNA roles and home care operations is a plus
Strong organizational and time-management skills
Excellent communication and interpersonal skills
Ability to multitask and work in a fast-paced environment
Proficiency with scheduling software and basic computer applications
Problem-solving skills and ability to handle stressful situations calmly
Work Environment
Office-based.
May require occasional evenings, weekends, or on-call availability
Skills & Competencies
Attention to detail
Reliability and dependability
Confidentiality and professionalism
Customer service-oriented mindset
Team collaboration
MOONLIGHT HOME HEALTH SERVICES is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
$32k-60k yearly est. 5d ago
Financial Aid and Registration Specialist
Stark State College 3.9
Scheduler job in North Canton, OH
Stark State College is looking for a Financial Aid & Registration Specialist who is committed to helping students and families navigate enrollment, financial aid, and registration with confidence and care. Typical Hours of Work: Typical hours are Monday through Friday, 8:00 p.m. - 4:30 p.m.
Location: Main Campus, North Canton.
Pay: $37,808 to $49,151 commensurate with experience.
Who We Are:
The positive energy at Stark State College comes from exceptionally dedicated employees who work hard for students. Success for both our employees and our students is the result.
You'll be a great fit if:
You'll be a great fit if you enjoy helping students navigate financial aid and registration processes, including FAFSA assistance, eligibility verification, award processing, class registration, academic records, and graduation support. This role requires strong attention to detail, comfort with college systems and technology, and a willingness to stay current on institutional, state, and federal policies while collaborating on special events that promote student success.
Typical Responsibilities Include:
* Process and maintain academic and student records, including registration, add/drop/withdraw transactions, schedule changes, degree audit support (Degree Works), application data entry, transcript processing, document requests, and institutional and student reporting.
* Serve as secondary System Administrator for Starfish/EAB by performing term-based updates, system configuration, faculty advisor transitions, routine maintenance, reporting, and support of advising and student success initiatives.
* Track, troubleshoot, and escalate Starfish technical issues to IT or the vendor; collaborate with Academic Affairs and other stakeholders to ensure effective and aligned use of the platform.
* Utilize and maintain working knowledge of college systems (including Banner, ODHE/HEI, Xtender, Parchment, Degree Works, and Starfish) to verify eligibility, process academic records, and enhance workflows through technology.
* Coordinate and participate in registration activities, special registration events, and graduation ceremonies; stay current on institutional policies and procedures related to student registration and academic affairs.
To view the full job description, click here.
To be Considered You'll Need:
Associate degree required.
Two (2) years of experience in a fast-paced office/administrative environment required.
Preferred Qualifications (although not required):
Business or accounting fields preferred.
Two (2) years of experience in financial aid environment or higher education preferred, although not required.
Click Here to View Outstanding Benefits You Can Expect From Stark State College:
Full-time employees can expect excellent medical, dental & vision coverage; paid life and AD&D insurance; state pension/retirement (OPERS/STRS); paid time off, sick leave and paid holidays; paid Stark State tuition, tuition reimbursement and employee assistance program
The work you do at Stark State will matter to the thousands of students who walk through our doors, and eventually across the commencement stage, on their journey to a better tomorrow. Come join us and learn how your aspirations can be part of a better future for them - and you.
We love meeting stellar candidates, so please don't hesitate to apply.
$37.8k-49.2k yearly 5d ago
Centralized Staff Scheduler / Call Off Specialist
Communicare 4.6
Scheduler job in Akron, OH
Job Address:
388 South Main Street Akron, OH 44311
CommuniCare Health Services, a leading Healthcare provider with over 130 facilities in 6 states, is currently recruiting a Centralized Nursing Staff Scheduler / Call Off Specialist to support with staffing coordination at Chardon Healthcare Center located in Chardon, OH and Greenbriar Healthcare Center located in Boardman, OH .
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
High school graduate or G. E. D. equivalent
Prior staff scheduling experience required
Benefits
As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.
$29k-33k yearly est. Auto-Apply 60d+ ago
Referral Scheduling Specialist
Southwoods Health
Scheduler job in Boardman, OH
Referral Scheduling Specialist - Choose Your Shift! Schedule: Full-Time, Monday-Friday (Flexible Start Times) Work-Life Balance That Works for You At Southwoods Health, we believe that how we treat our staff is just as important as how we treat our patients. We are seeking a Referral Scheduling Specialist who values autonomy and professional growth.
The Best Part? You Choose Your Schedule.
We offer flexible shift options to fit your lifestyle. Pick the start time that works for you:
7:00am - 3:30pm
7:30am - 4:00pm
8:00am - 4:30pm 8:30am - 5:00pm Your Role in the Patient Journey
As a Referral Scheduling Specialist, you are the vital link between patients and the care they need. You will manage the flow of referrals for both internal and external physicians, ensuring every patient is scheduled accurately and efficiently.
Key Responsibilities:
Patient Access: Manage outbound calls to schedule encounters and guide patients through the registration process.
Referral Management: Process, track, and maintain records of physician and facility referrals using ARM and EMR worklists.
Data Integrity: Update patient demographics and utilize insurance verification software to ensure seamless billing and clinical care.
Coordination: Collaborate with initiating physicians to gather necessary clinical information for timely scheduling.
Follow-Up: Proactively monitor referred patients to ensure they have been scheduled appropriately and have the information they need.
Mentorship: Assist in training fellow call center staff on referral protocols and best practices.
What You Bring to the Team:
Experience: 1-2 years of experience handling medical office referrals (preferred).
Skills: Strong knowledge of medical terminology and business office operations.
Communication: Exceptional customer service skills with the ability to handle de-escalation professionally.
Precision: High attention to detail and strong problem-solving abilities.
Values: A professional demeanor rooted in strong ethical and moral principles.
Why Southwoods?
Join a team that prioritizes excellence, compliance, and a patient-focused culture. At Southwoods, you'll find a supportive environment where your contributions are recognized and your schedule is respected.
At Southwoods, it's not just about the treatment, but how you're treated.
#SWH
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$29k-47k yearly est. 4d ago
Appointment and Field Service Scheduler
Silco Fire & Security
Scheduler job in Akron, OH
Job Title: Appointment and Field Service Scheduler Location: Akron, OH Silco Fire & Security isn't just a company, it's a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant. As the market leader in the Midwest, Silco is a growing, family-owned company with over 500 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Toledo, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future. Our impact extends beyond fire alarms and sprinklers; we provide peace of mind to the communities we serve. At Silco, you're not just doing a job, you're making a difference. Position Overview: Silco Fire & Security is seeking a proactive and customer-focused individual to join our team as an Appointment and Field Service Scheduler. In this role, you will be responsible for managing the scheduling and coordination of service appointments, ensuring exceptional customer satisfaction through efficient and timely resolution of inquiries and requests. This role will serve as the liaison between customers, field technicians, and internal teams, using critical thinking and problem-solving skills to balance priorities, adapt to real-time changes, and improve overall service delivery. Responsibilities: Scheduling & Dispatching
Efficiently manage incoming service requests via phone, email, and digital platforms.
Schedule and dispatch technicians based on skills, availability, location, and customer needs.
Proactively adjust schedules and dispatch technicians to respond to urgent requests, last-minute changes, or service delays.
Coordinate with field technicians to optimize scheduling and minimize travel time.
Customer Communication
Serve as the primary point of contact for scheduling inquiries, updates, and changes.
Provide clear, timely updates regarding appointment details, technician arrival times, and service expectations.
Proactively notify customers of any delays and propose solutions to maintain trust and satisfaction.
Data Management & Reporting
Maintain accurate records of service appointments and customer interactions in the scheduling system.
Leverage new systems and software to streamline scheduling, dispatching, and communication processes.
Generate reports and analyze scheduling data to identify trends and opportunities for process improvement.
Monitor service schedules and prioritize appointments and customer interactions in the scheduling system
Customer Experience
Strive to exceed customer expectations by delivering outstanding service and support throughout the scheduling process.
Gather and track customer feedback on the scheduling and service experience and identify areas for improvement.
Collaborate with cross-functional teams to address customer concerns and resolve issues promptly.
Administrative & Team Support
Assist with administrative tasks such as new account entry, frontline phone coverage, and system updates.
Support the development of customer service policies, scheduling procedures, and best practices.
Qualifications:
Prior scheduling or dispatching experience highly preferred; experience in service-based industries preferred.
High School Diploma or equivalent
Strong problem-solving skills with the ability to think critically in fast-paced situations.
Comfort using and learning new scheduling, CRM, or field service management software. Excellent communication skills, both verbal and written, with a customer-first mindset.
Highly organized with the ability to prioritize tasks, manage multiple requests, and adapt quickly to changes.
Team player with the ability to work independently and collaboratively.
Benefits: In addition to a competitive compensation package, Silco offers a wide range of benefits such as medical, dental, vision, Aflac and a Flexible Spending Account (FSA). Silco offers company paid short-term disability and life insurance, as well as company paid training. The Company also boasts a 401(k) program with company matching and tuition reimbursement. Silco provides paid holidays and generous paid time off. The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.
$26k-36k yearly est. 6d ago
Scheduling Coordinator
NEO Dental Implants & Oral Surgery
Scheduler job in Akron, OH
Job Description
Full Time Scheduling Coordinator - Oral Surgery/Dental
NEO Dental Implants & Oral Surgery | Akron, Ohio (this is an in-office Position, it is not hybrid or remote)
neodios.com
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities
The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status
.
$31k-47k yearly est. 16d ago
Scheduling Coordinator
Paradigm Oral Surgery
Scheduler job in Akron, OH
Full Time Scheduling Coordinator - Oral Surgery/Dental
NEO Dental Implants & Oral Surgery | Akron, Ohio (this is an in-office Position, it is not hybrid or remote)
neodios.com
We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required.
The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients.
Role and Responsibilities
The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
Greets patients and visitors immediately upon arrival with a friendly demeanor.
Answers the phone promptly with a smile.
Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.
Prepares a daily schedule for each provider.
Prepares patient charts.
Manages patient flow to reduce patient wait time.
Assists patients as necessary.
Maintains reception area in a neat and orderly condition.
Maintains professional relationship with referring offices.
Maintains confidentiality of all information in accordance with HIPAA.
Performs other related duties as assigned.
Education and Experience
High school diploma or equivalent required.
One year of customer service experience required.
Skills and Abilities
Understanding of dental terminology.
Friendly, inviting, and professional personality and presence.
Basic office skills such as typing and filing.
Good organizational skills.
Attention to detail.
Core Benefits & Wellness
Medical (including Virtual Care), Dental, and Vision Coverage
Employee Assistance Program (EAP)
Uniforms/Scrubs provided
Financial Well-Being
Competitive pay, Bonus potential, and annual merit reviews
401(k) Plan w/Company Match
Health Savings Account (HSA) with HDHP health plans
Life Insurance
Basic and Supplemental Life Insurance
Spouse and Child Life Insurance
Time Off, Disability And Leave Of Absence
Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
Long and Short Term Disability Plans
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, marital status, sex, age, national origin, disability, genetic information, sexual orientation, gender identity and protected veterans' status
.
$31k-47k yearly est. Auto-Apply 15d ago
Transportation Scheduling Coordinator
Provide A Ride 3.8
Scheduler job in Beachwood, OH
Transportation Scheduling Coordinator - Full Time $17/hour | PTO + Health Benefits | On-site in Warrensville Heights, OHSchedule: Monday-Friday, 8-10 hour shift between 8AM-8PM (Full-Time with One Weekday Off)
Are you detail-oriented, organized, and ready to make a difference? Join
Provide A Ride
, a leading transportation provider in Northeast Ohio, as a Transportation Scheduling Coordinator. In this full-time, in-office role, you'll be part of a dedicated team helping ensure passengers get where they need to go-safely, efficiently, and on time.
What You'll Do:
Build and schedule daily transportation routes using scheduling software
Monitor key efficiency factors like vehicle mileage, driver hours, and trip volume
Assign subcontractor trips and manage updates on a daily basis
Communicate with third-party vendors to ensure timely trip coverage
Work closely with drivers, customers, and the operations team to ensure seamless service
Enter urgent ambulance calls into the scheduling portal for upcoming coverage
What You'll Bring:
High school diploma or GED required
Experience in dispatch, scheduling, logistics, or customer service preferred
Strong organizational and communication skills
Ability to work independently and manage multiple priorities
Tech-savviness and attention to detail
Why Work with Us?
Starting pay: $17/hour
Full-time schedule: Monday through Friday, 8:00 AM to 8:00 PM, with one selected weekday off
Paid Time Off and Paid Holidays
Health insurance options
Training and development opportunities
Meaningful work that helps people get to life-sustaining appointments
Location:
On-site in Beachwood
$17 hourly 60d+ ago
ED Registration 11a-1130p rotating 3 week schedule
Wooster Community Hospital 3.7
Scheduler job in Wooster, OH
Job Description
ED Registration Clerk
______________________________________________________________________________
Main Function:
Greeting our customers in a friendly and courteous manner to help customers feel welcomed to Wooster Community Hospital ED.
Help customers have a streamlined, private registration experience by accurately verifying patient demographics for those being seen in the ED.
Answering phone calls from various departments to complete customer check in or admissions.
Offer assistance to customers in need to create a supportive experience.
Assist team members with registration functions to support the team and customers.
Must Have Requirements:
Computer and other applications, Meditech computer system and or Registration experience.
Demonstrated effective oral communication skills including good telephone and email etiquette.
Ability to work under high volume and stressful situations within the ER setting
Must be organized and able to multi-task
Preferred Attributes:
High School Diploma or GED
Medical Terminology or Medical Office related Experience
Attention to details and organized; calm in a high-volume, fast paced environment; self- starting; excellent at multitasking and have a good sense of prioritizing duties. Candidates must have the ability to regularly stand, walk and push WOW (Workstation on Wheel) around the ED areas while performing mobile registration in the patient(s) room. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to adapt to any emergency circumstances with customers and remain professional.
Performance Special Requirements:
Must be able to perform all duties of registration areas
Ability to explain benefits of insurance including co-payments in accordance to Point of Service collection policy and documentation of account
Must have good communication skills oral, written and listening to patients
Flexible and long hours are sometimes required due to patient volume and department needs
Develop and maintain an ongoing understanding of current practices for the types of patients for whom care is provided
Follows appropriate Service Standards
Maintains knowledge of all aspect of patient access and maintains those skills for accuracy of performance
Performs other duties as requested by Director or Managers of Patient Access
Customer Service
Display a positive attitude. Treats others with honesty and respect. Speaks positively in all internal or external customer interactions. Consoles, assists patients and families
Assesses customer satisfaction when interacting with patients and other non-patient customers and uses appropriate chain of command for unresolved issues or problems
Ability to answer patient or visitor's questions and direct them where help is available. Escorting the visitors whenever possible.
Promote hospital services; including Senior Partners; Health and Wellness programs
Managing up other areas
Understand Wooster Community Hospital core mission, vision, and values
Follows all departmental and hospital policy and procedures located in Policy Stat
11a-1130p rotating 3 week schedule
36 hrs per week.
$27k-58k yearly est. 21d ago
Nursing Scheduler
Legacy Health Services 4.6
Scheduler job in Parma, OH
Nursing Scheduler - LPN or STNA Required Join Our Team!Are you an organized problem-solver with a passion for healthcare? We're looking for a Scheduler to keep our long-term care team running smoothly. If you're an LPN or STNA with scheduling experience, this is your chance to make a real impact on resident care and staff satisfaction.
What You'll Do:
Create and manage staff schedules for optimal coverage.
Ensure compliance with staffing ratios and state regulations.
Communicate schedule changes quickly and professionally.
Work closely with department leaders to meet staffing needs.
What We're Looking For:
Current LPN or STNA certification (required).
1+ year scheduling experience in healthcare or long-term care.
Strong organizational and communication skills.
Comfortable with scheduling software and Microsoft Office.
Why You'll Love It Here:
Competitive pay and benefits (health, dental, vision).
Paid time off and retirement plan options.
Supportive team environment.
Opportunities for growth and advancement.
We are an Equal Opportunity Employer and consider all applicants for positions without the regard to race, color, religion, sex, national origin, age, sexual orientation, marital or veteran status, or non-job-related handicap or disability.
IND7
$30k-35k yearly est. 10d ago
Field Service Scheduler
Layerzero Power Systems Inc.
Scheduler job in Aurora, OH
Job DescriptionDescription:
LOCATED IN AURORA, OHIO***
About Us:
LayerZero Power Systems Inc. is a globally recognized leader in providing state-of-the-art power distribution solutions for critical industries. With a strong focus on reliability, innovation, and customer satisfaction, we deliver advanced power systems products that ensure uninterrupted and dependable power supply in mission-critical environments. Our customer base is comprised of companies in the transaction processing, financial, computer service provision and semiconductor manufacturing sectors. LayerZero Power Systems is on a trajectory of sustained growth, with a loyal customer base of existing Fortune 100 customers and an expanding portfolio of new customers.
Position Description: Field Service Scheduler
The Customer Scheduler is responsible for coordinating service appointments, installations, and maintenance visits with customers and internal teams. This role ensures efficient resource allocation, timely and proactive communication, and alignment between customer expectations and field service capabilities.
Key Responsibilities:
• Schedule field service visits, installations, and preventive maintenance based on customer needs and technician availability.
• Proactively communicate appointment details, updates, and changes to customers and internal stakeholders.
• Forecasting of workload and long term planning/scheduling
• Balance Utilization of all field service technicians within scope
• Partner with other schedulers to share resources as needed
• Maintain accurate records in scheduling systems and ensure alignment with service contracts and SLAs.
• Order and coordinate delivery of necessary parts and replacement parts under warranty
• Coordinate with Field Service, Engineering, and Logistics teams to optimize technician routes and maximize technician time onsite.
• Monitor schedule adherence and proactively resolve conflicts or delays.
• Track and report scheduling metrics such as utilization, on-time service rate, reschedule frequency, and customer satisfaction.
• Support escalation management by prioritizing urgent service requests and coordinating rapid response.
Requirements:
Qualifications:
• Associate's degree or equivalent experience in business, logistics, or operations.
• 2+ years of experience in scheduling, dispatch, or customer service-preferably in a technical or field service environment.
• Strong organizational and communication skills.
• Proficiency in scheduling software, CRM systems, and Microsoft Office.
• Ability to manage multiple priorities and adapt to changing demands.
Performance Indicators:
• On-time service delivery rate
• Customer satisfaction scores related to scheduling
• Long term proactive planning
• Reduction in reschedules and missed appointments
• Technician utilization and route efficiency
What We Offer:
Competitive pay with performance incentives
100% company-paid medical, dental, and vision
401(k) with company match
3 weeks PTO, 8 paid holidays, and 2 floating holidays
Why You will Love Working with Us:
Impact: Develop your skills and expertise in a rapidly growing industry, with your work directly influencing the success of mission-critical projects.
Innovation: immerse yourself in an environment that celebrates forward thinking and continuous improvement.
Collaborative spirit: Work closely with engineers, marketers, and other professionals to bring ideas to life.
Grow with us: We are committed to your personal and professional development, offering endless opportunities to improve your skills and advance your career.
At LayerZero, we are proud to be an Equal Opportunity Employer. We welcome and celebrate diversity, and we are committed to creating an inclusive environment for all employees.
$32k-59k yearly est. 16d ago
Centralized Staff Scheduler / Call Off Specialist
Communicare 4.6
Scheduler job in Strongsville, OH
Job Address:
18840 Falling Water Road Strongsville, OH 44136
CommuniCare Health Services, a leading Healthcare provider with over 130 facilities in 6 states, is currently recruiting a Centralized Nursing Staff Scheduler / Call Off Specialist to support with staffing coordination at Northwestern Healthcare Center and Berea Alzheimer's Care Center located in Berea, OH and Falling Water Healthcare Center located in Strongsville, OH .
Schedule: Monday - Friday, 8am-5pm. No on-call requirements.
QUALIFICATIONS & EXPERIENCE REQUIREMENTS
High school graduate or G. E. D. equivalent
Prior staff scheduling experience required
On Shift/Kronos experience is a huge plus
Benefits
As a CommuniCare employee you will enjoy competitive wages and PTO plans. We offer full time employees a menu of benefit options from life and disability plans to medical, dental, and vision coverage from quality benefit carriers. We also offer 401(k) with employer match and Flexible Spending Accounts.
The average scheduler in Canton, OH earns between $24,000 and $78,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.
Average scheduler salary in Canton, OH
$43,000
What are the biggest employers of Schedulers in Canton, OH?
The biggest employers of Schedulers in Canton, OH are: