Scheduler jobs in Cheektowaga, NY

Job DescriptionJob Title: Temporary Nursing SchedulerLocation: Buffalo, NYHire Type: ContingentPay Range: $16.67 - $25.01Work Type: Full-time Work Model: OnsiteWork Schedule: Monday - Friday, 8am - 4pm or 9am - 5pm Recruiter Contact: Karissa Lubberts, klubberts@imaginestaffing.net Nature & Scope:Positional OverviewThe Imagine Group is recruiting for a Temporary Nursing Scheduler on behalf of our client, a well-established healthcare network recognized for clinical excellence, patient-centered care and a strong commitment to innovation and community health in Buffalo, NY.In this role, you will be responsible for coordinating and maintaining nursing schedules across multiple healthcare facilities within a large health system. You'll work closely with clinical managers and staffing leaders to ensure adequate coverage, manage shift adjustments, and support efficient operations.Role & Responsibility:Tasks That Will Lead to Your Success Possess excellent interpersonal skills. Ability to establish good working relationships with LTC facility staff, residents and visitors at all levels. Excellent communication skills. Ability to handle multiple priorities. Ability to handle confidential information. Ability to work under conditions of frequent interruptions and pressure and arrange priorities. Self-motivated and ability to work independently with minimal supervision. Attention to detail. Activity includes walking, standing, stooping, and use of keyboard. Subject to environmental conditions. Skills & ExperienceQualifications That Will Help You Thrive High School Diploma required. College level course work in healthcare or technical field preferred. Six (6) months of data entry experience required. One (1) year experience in health-related field is preferred. Previous health care scheduling experience preferred.

Oversees inventory and finite scheduling responsibilities for assigned resources, plants and/or co-packers. Coordinates with Master Scheduler on long term capacity plans, production schedules and/or finite schedules to ensure the efficient delivery of inventory, service and cost objectives. Responsibilities may also include inventory stock transfer/replenishment responsibilities. Identifies ways to improve finite scheduling processes and tools for assigned areas. Provides finite scheduling expertise to the commercialization of new products or resolution of key inventory shortage issues. Employee Type: Full time Location: NY Medina Job Type: Production Planning Job Posting Title: Finite Scheduler Job Description: Schedule: 1st shift, Monday - Friday, Occasional OT Work Location: 4001 Salt Works Road Medina NY 14103 Benefits: Medical, Dental, Vision, 401k and more! Salary: $70,000-$85,000 depending on experience, plus bonus eligibility Position Responsibilities: Translates weekly item level master schedule into daily, line / shift level schedule aligning business priorities with plant / operational efficiencies Daily communication with operations regarding production schedule and any potential changes, keeping changes to a minimum, maintaining the 7 day frozen schedule policy. Work with Material Planners to insure that schedules are supported by components. Keep key stakeholders apprised of potential problems or issues impacting the business. Coordinate with Life Cycle Analyst and Material Planners to manage through product transitions and exits to minimize financial exposure to the company. For some locations/plants, responsibilities may also include inventory stock transfer / replenishment planning. Utilize systems to proactively identify and communicate key drivers and proposed solutions to service and inventory issues. Ensure successful ‘Event' execution by utilizing effective planning processes, system set-up, and communication with the cross functional teams (New products, customer promotional / merchandising events). Set-up and maintain systems to facilitate efficient inventory management, customer service, and operational metrics. Track and reconcile weekly/monthly metrics versus established targets. The duties and responsibilities described are not a comprehensive list of all tasks. Additional tasks and duties may be assigned from time to time as necessitated by business needs. Qualifications and Requirements: Associates degree in Business, Supply Chain, Finance or related field preferred. Demonstrated analytical and communication skills, and technical knowledge required. Minimum 2 years supply chain, production scheduling, demand planning, or operations experience preferred. Working knowledge of S&OP processes and procedures, as well as supply planning desired Experience with supply planning software; knowledge of SAP desired APICS certification (American Production Inventory Certification Society) a plus. Strong Excel skill preferred EEO Statement: Winland Foods seeks to recruit, develop, and retain the most talented people from a diverse candidate pool, and as a global company we believe our success is enhanced by fostering equity and inclusion in the workplace. Therefore, Winland Foods is committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, genetic information, military or veteran status, and any other characteristic protected by applicable law.

D'Youville University is seeking a candidate to join our team for the position of Undergraduate Clinical Coordinator for Pre-licensure Nursing Programs. This individual will be responsible for planning and organizing the nursing clinical experiences, including clinical sites and facilities, preparing clinical adjunct faculty contracts, scheduling adjunct orientation, simulation, and clinical rotation scheduling. This position supports students and faculty in maintaining high clinical practice standards. Note: This role supports students in the Career Pathway training Program and is conditional based on confirmed enrollment. Responsibilities: Obtain, schedule, and manage clinical rotations in conjunction with the Program Directors and Undergraduate Associate Dean. Manage adjunct faculty contracts, coordinate faculty orientation to clinical sites ensuring we are in compliance with all clinical partner training requirements. Coordinate with the Program Directors at the institution and the clinical sites to determine and secure adequate number of clinical placements needed to accommodate the student's level, and type of experience every semester including summer. Coordinate with the Director of Simulation and Clinical Practice to schedule SIM experiences, manage rescheduling as needed and reserve space as appropriate Ensure that all adjunct faculty have the current required certifications to work with our clinical partners Prepare schedules for clinical experiences each semester with notification of students 2-weeks prior to the start of the semester Attends University and School of Nursing meetings as required Performs other duties as assigned. Requirements: Five (5) years of experience in an administrative role involving scheduling and contract preparation Experience working in Higher Education Excellent organizational and computer-based skill Ability to develop and maintain appropriate working relationships with clinical educators in multiple clinical settings Ability to maintain up-to-date records, attend to details and respond quickly to changes Ability to communicate clearly and professionally Ability to manage time and prioritize tasks efficiently and effectively to meet requirements of clinical sites Preferred: Degree in Business Administration Experience with clinical scheduling Previous experience working with nursing students Work Remotely - No Work Location: Buffalo, NY Job Type: Full-Time, Non-Exempt Pay: $48,750 - $68,250 Annually Additional Salary Information The salary range reflects our good faith and reasonable estimate of the possible compensation at the time of posting, the role and associated responsibilities, and the experience, education, and training of the selected candidate. About D'Youville University: Shaping the Future of Education at D'Youville University D'Youville University, a nationally ranked private university in Buffalo, New York, is transforming lives through a unique blend of academics and holistic development. Committed to promoting a health mind, body, and spirit, D'Youville empowers individuals to realize their potential, thrive in their careers, and make meaningful contributions to society. A Dynamic and Purpose-Driven Community Located on Buffalo's vibrant West Side, just blocks from a bustling downtown, D'Youville University is deeply embedded in an energetic, diverse urban landscape. Under the visionary leadership of President Lorrie Clemo, the university is undergoing an exciting evolution, with innovative initiatives designed to meet societal needs, elevate student experiences, expand career readiness, and solidify our role as a leader in 21st-century education. A Place for Growth and Innovation D'Youville University offers education across health sciences and business, with a range of degree levels, advanced certificates, accelerated paths, and community-engaged learning experiences. Our dedication to preparing students for successful careers is showcased in our national ranking for social mobility making us the top private university in the City of Buffalo. Why Work with Us? As a D'Youville University Saint, you'll be joining a collaborative, innovation-driven community committed to academic excellence, social responsibility, and transformative growth. When you join our team, you'll have the opportunity to contribute to a university making a real difference-for our students, our community, and our world. Explore the possibilities at dyu.edu. All job offers are contingent upon legal authorization to work in New York State as determined by the NYS Department of Labor.

Salary up to $25 / hour Overview Elderwood at Williamsville SNF is searching for a seasoned Weekend Clinical Staff Scheduler to join our team. Minimum of two (2) years of related experience scheduling staff in a high volume healthcare environment is required. The Clinical Staff Scheduler generates, manages and updates master schedules for the nursing department while making adjustments as needed according to budgetary constraints, census fluctuations, attendance tracking, benefit accrual entries, and leaves of absence. Responsibilities Thoroughly understands and uses the master staffing schedule extensively. Maintains regular, consistent communication with DON/ADON to ensure coordination of staffing. Prepares daily staffing sheets with continual revisions as necessary. Follows company policies for staffing as well as budgeted guidelines for assignment of staff. Completes a listing of vacant nursing positions for DON weekly. Schedules staff time off requests according to established guidelines and the DON/ADON's approval/direction. Ensures at least one other staff member is trained on the scheduler's position in the event of vacation, sick leave, vacancy, etc. Reviews daily exception logs for payroll and assists with payroll preparation for the nursing and nursing admin department. Communicates regularly with agency contacts and maintains positive, proactive business relationships. Ensures all new staff's orientation schedules are on the daily staffing sheets. Creates and maintains necessary forms for completion of scheduler tasks. Respects the confidentiality and dignity of all staff and residents. Displays professionalism and ability to work in a high volume, fast-paced environment. Arrives to work on time, regularly, and works as scheduled. Recognizes and follows the dress code of the facility including wearing name tag at all times. Follows policy and procedure regarding all electronic devices, computers, tablets, etc. Supports and abides by Elderwood's Mission, Vision, and Values. Abides by Elderwood's businesses code of conduct, compliance and HIPAA policies. Performs other duties as assigned by supervisor, management staff or Administrator Qualifications Highschool diploma or GED equivalent Minimum of two (2) years of related experience in a high paced environment preferably in staffing/scheduling or operations Prior experience with Kronos strongly preferred. Proficiency in Microsoft Excel This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery. Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows. The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases. This position is remote. Essential Duties and Responsibilities: - Establish and maintain web application architecture framework(s). - Facilitate the creation of architecture in collaboration with Agile scrum development teams. - Ensure architecture aligns with client enterprise architecture and leverages existing architecture components. - Mentor and transition architectural knowledge to scrum teams. - Develop a process for architecture creation, integration, and review. - Identify when architectural spikes are needed, and provide enough design for proof of concept. - Typically responsible for providing guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations. - Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions. - Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies. - Design and implement appointment booking flows, mobile workflows, and field service technician experiences. - Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft). - Support mobile user enablement, including offline capabilities and technician productivity tools. - Provide technical leadership to project teams, including developers, admins, and business analysts. - Conduct solution reviews, demos, and training sessions for clients and internal teams. - Ensure compliance with security, data privacy, and accessibility standards. - Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler. - Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery). - Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies. - Experience with mobile field service apps and technician workflows. - Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud. - Experience integrating FSM with external systems and portals. - Excellent communication and stakeholder management skills - Salesforce Certified Field Service Consultant - Salesforce Certified Administrator Preferred Skills and Qualifications: - Public sector or healthcare domain experience. - Experience with Amazon Connect, Genesys, or other contact center platforms. - Familiarity with scheduling for group events, mobile assessments, or provider coordination. - Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools. - Salesforce Certified Platform App Builder (preferred) - Salesforce Certified Service Cloud Consultant (preferred) #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 135,000.00 Maximum Salary $ 165,000.00

Job Title: Interventional Radiology Procedural Scheduler/Chart Preparation Reports to: Interventional Radiology Manager Status: Non-Exempt Pay: To determine our range, we consider as many of the following data points as are available to us: external market salary survey data, internal data in terms of comparable roles and our budget for the position. What we have posted is our good faith estimate of what we expect to pay: $18-$22. Summary: The Interventional Radiology Procedural Scheduler/Chart Preparation is an integral member of the Interventional Radiology team, reporting directly to the IR Manager. This position operates within a dynamic, fast-paced environment, with primary responsibilities including scheduling, coordinating, chart creation, and procedure confirmation within the department and covered hospitals. The role is essential for optimizing resource utilization, managing patient flow, and serving as a central communication hub between patients, physicians, and staff. Our Values: As a member of the team at GLMI it is expected that you embody the Great Lakes Way in your daily actions here. Personalize the Experience * Greet with eye contact and share a smile. * Create a tone of friendliness and warmth in conversations with patients, peers, and associates. * Respectfully interact with patients, peers, and associates at their pace and level. * Take time to listen to and understand others. * Demonstrate patience and compassion when interacting with patients, peers, and associates. * Act on opportunities to go above and beyond. Own it, Do it * Do what you say you will do. * Anticipate and prevent potential problems. * Be responsible and efficient with Great Lakes resources (time, scheduling, property, equipment, etc.). * Follow up on inquiries promptly and accurately. * Take personal responsibility for your work area and the quality of your work. * Communicate clearly, respectfully, and in a timely manner. Perform as One Team * Speak positively about Great Lakes, team members, and patients. * Demonstrate respect and attentiveness to team members when communicating. * Recognize and share successes of the Great Lakes Way in action. * Proactively offer to help others. * Be flexible and embrace changes with a positive attitude. * Contribute to a fun, energetic, and positive work environment. * Practice blameless problem solving, assuming the positive intentions of others. Strive for Excellence * Share information, knowledge, and expertise. * Be relentless about acting on opportunities to learn and improve. * Ask for, accept, and use feedback. * Look for and act on opportunities for continuous improvement. Duties and Responsibilities include the following: * Generate patient orders from the document worklist and accurately input them into the Radiology Information System (RIS). * Schedule, coordinate, and confirm Interventional Radiology (IR) procedures in both outpatient and hospital settings, ensuring the smooth execution of all appointments. * Prepare and manage patient charts, ensuring the accurate acquisition and documentation of all necessary materials, including patient orders, consent forms, medical records, and prior imaging studies. * Confirm and verify patient insurance details to ensure appropriate coverage and proper billing procedures are followed. * Contact referring physicians for orders, clinical information, and prior imaging as necessary to facilitate accurate patient care and procedure scheduling. * Collaborate with Interventional Radiologists to ensure that procedures are scheduled according to physician availability and location. * Coordinate with the IR team, including the Interventional Radiology Manager, Physician Assistants, and Registered Nurses, to ensure the continuity of patient care. * Notify management of any pending issues or obstacles that could potentially delay scheduled procedures, ensuring timely resolution. * Apply a foundational understanding of clinical documentation and medical terminology to effectively manage patient records and procedures. * Monitor the schedule for add-on patients, ensuring the timely collection of all necessary information for their visit. * Complete all required documentation accurately to ensure proper billing and compliance with insurance protocols. * Perform additional job-related duties as assigned by management to support department operations and patient care. * Ensure the confidentiality of patient information and manage sensitive data in full compliance with privacy regulations, safeguarding all documentation with the highest level of security. Necessary Skills: Proficient in operating computers and basic office equipment. Demonstrated skill in answering telephones in a courteous and professional manner. Capable of reading, understanding, and following both oral and written instructions. Strong ability to establish and maintain effective working relationships with colleagues and patients. Comfortable working in a fast-paced environment, with excellent organizational and attention-to-detail skills. Ability to effectively multitask and prioritize tasks. A background in medical knowledge and terminology is preferred. Qualifications: * High school diploma * Strong organizational and time-management skills, with the ability to handle multiple tasks efficiently in a fast-paced environment. * Previous experience in medical scheduling or chart preparation preferred. * Experience with HEALTHeLINK and MEDENT desired * Medical background/Medical terminology preferred * Familiarity with Interventional Radiology procedures and terminology is highly desirable. Physical and Mental Requirements: * Sitting, Standing, keyboard use for long periods of time * May be asked to lift up to 25 pounds * Ability to listen and communicate with patients face to face or over the phone * Will be required to read, write, work in a fast-paced office setting * Ability to make decisions and think quickly * Must have mental and physical capabilities to perform all tasks listed above

Full-time Description Bring your attention to detail and love for helping others to our team! We're seeking an enthusiastic Radiology Scheduler in Williamsville, NY who's ready to make a difference in patient care while working in a supportive, team-oriented environment. Roswell Park Care Network is a recognized leader in oncology and specialty care, serving community physician practices across New York State. We are committed to delivering exceptional patient care and advancing innovative treatment options. We offer: Work-Life Balance: Monday-Friday schedule - no nights or weekends! Comprehensive Benefits: Medical, dental, and vision coverage Retirement Savings: 401(k) with company match Insurance Coverage: Company-paid life insurance, plus options for long-term disability, critical illness, and accident coverage Paid Time Off: Generous vacation and sick time Holidays: 11 paid holidays As the Radiology Scheduler, you will be responsible for scheduling radiology appointments, ensuring efficient patient flow, and providing excellent customer service to patients and healthcare providers. Responsibilities: Schedule and confirm radiology appointments for patients in a timely manner. Communicate effectively with patients to explain procedures and answer any questions. Collaborate with radiologists and medical staff to optimize scheduling and patient care. Maintain accurate records of appointments and patient information in the scheduling system. Handle patient inquiries and resolve scheduling conflicts professionally. Ensure compliance with healthcare regulations and confidentiality standards. Assist in the coordination of patient referrals and follow-up appointments as needed. Make outbound calls to referring physicians and patient. Answer the telephone using correct telephone techniques and handle each inquiry in a competent and courteous way Requirements Education/Experience: High School Diploma or G.E.D required Strong organizational skills and attention to detail One (1) year of full-time clerical health care experience is required Customer service experience in an office, preferably with patients One (1) year of Medent EMR experience preferred Knowledge of medical terminology and radiology procedures is an advantage. Salary Description $19.00 - $22.00/hour

Elderwood at Wheatfield is searching for a seasoned Clinical Staff Scheduler to join our team. Minimum of two (2) years of related experience scheduling staff in a high volume healthcare environment is required. The Clinical Scheduling Specialist generates, manages and updates master schedules for the nursing department while making adjustments as needed according to budgetary constraints, census fluctuations, attendance tracking, benefit accrual entries, and leaves of absence. Responsibilities 1. Acts as the point person and lead for all matters related to scheduling staff. 2. Thoroughly understands and uses the master staffing schedule extensively. 3. Uses multiple staffing tools intricately and possesses an in-depth understanding staffing to census expectations. 4. Troubleshoots and effectively problem-solves staffing complexities with minimum supervision. 5. Displays understanding of PPD metric and how to staff accordingly. 6. Maintains regular, consistent communication with DON/ADON to ensure coordination of staffing. 7. Maintains accuracy of nursing schedule in Kronos and all required tracking. 8. Prepares daily staffing sheets with continual revisions as necessary. 9. Follows company policies for staffing as well as budgeted guidelines for assignment of staff. 10. Completes a listing of vacant nursing positions for DON weekly. 11. Schedules staff time off requests according to established guidelines and the DON/ADON's approval/direction. 12. Ensures at least one other staff member is trained on the Staffing Specialist's position in the event of vacation, sick leave, vacancy, etc. 13. Identifies critical or difficult to fill positions/shifts and takes proactive action to balance the schedule. 14. Reviews daily exception logs for payroll and assists with payroll preparation for the nursing and nursing admin department. 15. Communicates regularly with agency contacts and maintains positive, proactive business relationships. 16. Collaborates with human resources regarding policy implementation, compliance for new staff (both internal and agency) and properly communicates all staff requests (e.g. status changes). 17. Displays professionalism and ability to work in a high volume, fast-paced environment. 18. Communication expert with the ability to approach staff easily, form strong relationships and persuade staff to assist in times of need. 19. Consistently demonstrates fairness and impartiality in accordance with company scheduling/staffing practices. 20. Utilizes electronic timekeeping system as directed. Qualifications Minimum of Associates degree (Bachelors preferred) Minimum of six (6) years of related experience in a high paced environment preferably in staffing/scheduling or operations Proficiency in Microsoft Excel Prior experience with scheduling platforms, specifically Kronos, strongly preferred This position requires regular interaction with residents, coworkers, visitors, and/or supervisors. In order to ensure a safe work environment for residents, coworkers, visitors, and/or supervisors of the Company, and to permit unfettered communication between the employee and those residents, coworkers, visitors, and supervisors, this position requires that the employee be able to read, write, speak, and understand the English language at an intermediate or more advanced level. EOE Statement WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.

Job Description Medical Receptionist - OWM Integrative Wellness (Buffalo, NY) $24-$30/hour (based on experience) OWM Integrative Wellness is a nationally recognized center for advanced integrative and regenerative medicine. Our mission is to help patients live their most vibrant, optimized lives through cutting-edge therapies, compassionate care, and a personalized wellness experience. We're looking for a Medical Receptionist who thrives in a professional, fast-paced clinical environment and shares our commitment to excellence and patient-centered service. This is a front-line role supporting our patients, clinical team, and administrative operations. What You'll Do: Welcome patients and ensure a warm, professional first impression Accompany patients to treatment rooms Manage phone calls, scheduling, and patient communications Coordinate patient check-in and check-out with accuracy and efficiency Support clinical staff with scheduling and workflow needs Handle administrative tasks with attention to detail and confidentiality What We're Looking For: Previous medical office or reception experience (integrative/functional medicine a plus) Strong communication and organizational skills Comfort with technology and EMR systems Professional demeanor with warmth and compassion A team player who contributes to our collaborative culture Why Join OWM: Competitive pay: $24-$26/hour (based on experience) Be part of a forward-thinking, physician-led team redefining healthcare Support patients in life-changing wellness and healing journeys Positive, growth-oriented culture with opportunities for development If you're inspired by helping patients feel truly cared for and want to be part of a practice that's setting new standards in integrative wellness, we'd love to hear from you. Shift Expectations: This is a full-time position with rotating weekly shifts. Monday-Friday 7-3, 8-4, 9-5, and be available for Saturday 8-2. Certifications, Licenses, Registrations: None required Equal Employment Opportunity: Our practice is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law. Monday-Friday with rotating shifts of 7-3, 8-4, 9-5, and be available for Saturday 8-2.

WorkFit Medical Staffing is seeking to hire a Patient Services Representative for a 13-week contract to work 40 hours a week Mon - Fri at a great facility that focuses on step-down care for long-term medical patients. This is a 13-week contract starting June 16th and will NOT require any weekend hours. Must have strong clinic experience and strong Epic experience. We are seeking a talented individual that has AT LEAST 2 yrs of Patient Services/ medical office experience, we prefer Epic experience. Work hours 7am - 4pm weekdays! SOME OF THE JOB FUNCTIONS of the patient services representative: Answer the phone Distribute email lists and merge profiles Help with patient intake and discharge Submit Epic logs, open mail, disperse fax documentation to correct department We are seeking to pay $21-$23 hourly for this administrative office job, which comes with minimal training. We are seeking someone proficient with excellent Microsoft Suite experience: WORD, POWERPOINT, EXCEL, etc. Please apply!

If you believe healthcare is a right, that everyone deserves high quality care so they can enjoy their highest level of health and wellbeing, and you value each person's individual story - consider joining us at Neighborhood! As a patient service representative, you'll be the first person patients see when they arrive at Neighborhood, and you'll help set the tone for a positive patient visit. About the Role: As a patient service representative, kindness and fairness are key as you use your customer service skills in patient interactions. You'll collaborate with other team members to help ensure a smooth flow for the day. Responsibilities include: Welcomes patients Verifies patient information and makes corrects in the computer system Confirms appointment times, locations, and providers during check-in Communicates delays to the front desk lead Assists in ensuring appointments are confirmed Assists in open and closing procedures Prints daily appointment schedules and front desk reports Verifies insurance through epaces, heathenet, healthplex Inputs insurance information including active/expired dates Sends appropriate patient messages Assists patients in filling out forms Collects co-payments including sliding scale nominal fee Adheres to cash handling policy You will be primarily based at our Riverway location 1569 Niagara St., and will also travel to other Neighborhood sites as needed. What it's Like to Work at Neighborhood: The top three words employees say describe the work environment are: teamwork, supportive, kind. These are from an anonymous survey of Neighborhood employees for the Buffalo Business First Best Places to Work competition. Neighborhood has earned “finalist” distinction in the competition the last four years. We are a group of flexible and kind individuals who are open to each other's ideas, and see opportunities to innovate and find solutions when challenges arise. Education and Skills to be a PSR: High school diploma or equivalent Able to read, write and speak the English language. A second language of Spanish is preferred Able to learn new software and computer systems Strong attention to detail and customer service skills Kindness: you treat each person with respect and compassion, valuing each person's story Resiliency: you see opportunities to innovate and find solutions when challenges arise Teamwork: you are open to others' unique perspectives, and will collaborate to meet shared goals Medical office experience or medical terminology knowledge preferred but not required EHR knowledge preferred but not required Must be available to work any shift Monday-Friday between 7:45 a.m. and 8:00 p.m. What We Offer: Compensation: Starting rate $18.50 per hour. Benefits: You'll have options for medical, dental, life, and supplemental insurance. We also offer a 403b match, health savings accounts with employer contribution, wellbeing programs, continuing education opportunities, generous paid time off, holidays. About Neighborhood: Neighborhood Health Center is the largest and longest serving Federally Qualified Health Center in Western New York, and is the highest ranked health center for quality in the region. We provide primary and integrated healthcare services all under one roof, regardless of a person's ability to pay. Services include internal/family medicine, pediatrics, OB-GYN, dentistry, podiatry, psychiatry, vision care, nutrition and behavioral health counseling, and pharmacy services. We're working toward a Western New York where all enjoy their highest level of health and wellbeing. Neighborhood Health Center is an equal opportunity employer.

Hourly Pay Rate: $19.00 Shift: Monday-Friday The Patient Services Representative is a member of the core care team having direct patient contact. Essential duties include managing processes in the most efficient manner to streamline a patient's encounter from beginning to end. Additional responsibilities of this position consist of maintaining broad based knowledge of the care delivery team, exhibiting extensive interpersonal skills, providing general knowledge of benefit coverage as well as internal-external referral processes allowing for the comprehensive facilitation of the patients encounter. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Demonstrates the primary goal of customer satisfaction through positive interaction with the patients, families, and care providers in a respectful, courteous, confidential, and caring manner. • Performs reception duties which include greeting patients, patient registration, and gathers benefit coverage. Educates patient and/or caregiver on the benefit coverage. • Provides patient with receipts for payment, schedules patient appointments and sets up transportation as needed. • Collects co-payments as required. • Obtains patient referrals and prescriptions for all services within the department. • Coordinates external referrals. • Contacts patients, as necessary, to communicate appointment dates and times. • Assumes follow-up responsibility and completion of the internal and external process that includes patient scheduling and the patient's admission of process into rehab services. • Obtains pre-approval / authorization from insurance company, when required. • Monitors incoming patient information and forwards to appropriate providers and support staff as needed as compliant with HIPAA rules and regulations. • Verifies current insurance information including PCP information, assists in the completion of patient forms, reviews and provides billing information as requested. • Maintains accurate patient attendance records in Electronic Health Record System. • Maintains a thorough understanding of all the technical aspects of the PSR position. • Addresses non-clinical patient concerns in a prompt, courteous and efficient manner, making certain that all issues are documented and resolved approximate to the incident occurrence time. • Attends required in-service programs, including continuing education activities and scheduled meetings as required to maintain accuracy and efficiency in the job duties of a PSR. • Adheres to People Inc. plan-wide policies on patient confidentiality. • Supports changes and new programs to improve patient care, service, and staff morale. • Performs other duties as assigned. TEAM FUNCTIONS AND RESPONSIBILITIES: • Displays personal motivation by identifying and accomplishing a new professional/personal goal on an annual basis. • Works to incorporate new information/skill and responsibility into performance. • Promotes a positive image of the department and agency. • Initiates and problem solves utilizing available resources within level of responsibility. • Contributes to a positive work environment by interacting in a courteous, pleasant, and professional manner. • Functions as a member of an interdisciplinary team through utilization of communication skills and cooperation. • Demonstrates flexibility by understanding different views. Adapts approach as situations change and accepts changes in the organization and requirements. • Supports clinic/agency by accepting additional tasks outside of job description such as special projects, and public education. • Plans time off in advance and manages PTO according to department guidelines. MINIMUM QUALIFICATIONS: • High School Diploma/GED • 1 year of related experience • Ability to read and write. • Ability to handle multiple tasks simultaneously. SUPERVISORY RESPONSIBILITY: • This job has no supervisory responsibilities. What we offer: Competitive pay and shift differentials Paid training (no prior experience required) Health, dental, and vision insurance Generous paid time off (PTO) 401(k) retirement plan with employer match Opportunities for career growth within the organization Supportive team environment that values your contributions

Job DescriptionBenefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and pulling relevant patient files or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities Greet patients who walk through the door Ascertain their needs and get them checked in Pull their medical records, or take a new patient history Answer the phone and schedule appointments or answer patient questions Maintain comprehensive medical records, as needed Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired

Full-time opportunity for a friendly and organized person to work with a medical office. Must be able to cover the phone lines and greet patients. A minimum of one year of experience in a medical office is required

Job DescriptionBenefits: No Nights or weekends 401(k) Dental insurance Health insurance Paid time off Profit sharing Vision insurance Benefits/Perks Competitive Compensation Great Work Environment Career Advancement Opportunities Job Summary We are seeking a Medical Secretary to join our team! As a Medical Secretary, you will be responsible for greeting patients who come in the door, checking them in, and reviewing the EMR or obtaining new patient information. You will also answer phone calls and direct them to the appropriate place, mail or fax documentation to the appropriate offices, and maintain excellent medical and correspondence records, as appropriate. The ideal candidate is very organized, has strong customer service and interpersonal skills, and works well independently and within a team. Responsibilities The primary purpose of this position is to serve as the initial point of contact with patients and family members through administrative duties such as check-in, check-out, and scheduling of appointments to help ensure efficient operations and patient flow. Perform check-in duties such as verifying patient demographics and insurance eligibility, processing appropriate authorization forms, collecting co-payments, and following specific service line protocols. Check out patients upon appointment completion, schedule follow-up appointments and procedures, provide proper paperwork, and relay necessary information to patients. Answer phones and route communication appropriately, schedule appointments, and document patient interaction in the EMR system in a timely manner. Maintains safe practice by complying with procedures, rules, regulations, and laws Coordinate referrals to specialists or other healthcare providers. Qualifications Strong customer service skills Excellent organizational skills Attention to detail Familiarity with basic computer programs, such as the Microsoft Office suite Previous office experience desired

Job Description MVPT Physical Therapy, a leading provider of outpatient physical therapy in the Northeast, is seeking a Medical Receptionist to join our team. Part-time hours: Monday, Wednesday 3:00PM - 6:00PM; Tuesday, Thursday 4:00PM - 7:00PM. Do Meaningful Work, by: Providing an outstanding patient experience and contributing to our 99% patient satisfaction score Supporting our commitment to building healthier communities Fostering a welcoming, inclusive, and engaging workplace with work/life balance and flexible scheduling What You Will Bring: With training, the ability to become proficient with scheduling software An ability to work collaboratively in a team environment A compassionate and patient-focused attitude A strong focus on our core values - growth, service excellence, health and wellness, teamwork, character and compassion Experience Needed: Education: High school diploma or equivalent required; associate or bachelor's degree in healthcare administration or related field preferred. Professional: Previous experience in a healthcare setting is desirable. Hourly Pay: $16.00 - $17.00 / hour MVPT Physical Therapy is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, ancestry, age over 40, protected veteran status, disability, sexual orientation, gender identity/expression, marital status, or other protected class.

The Lead Medical Receptionist (LMR) is required to perform all duties of a receptionist and function as the main resource person to receptionist staff at the assigned site. The LMR acts as a liaison between management and staff to assist in enhancing efficient patient check-in operations. This position may include occasional evenings and Saturdays. In close collaboration with the Location Manager, the LMR will have the following duties: Duties Assist in determining and coordinating staff assignments. Schedule and arrange coverage for reception staff, including absences, lunches, and vacations. Supervise reception staff to ensure high-quality standards, smooth facility operations, and efficient patient check-in. Assess new staff members' strengths and identify opportunities for development. Clearly communicate operational expectations and procedural changes to reception and provider staff. Assist in ordering office supplies to maintain appropriate stock levels. Support and perform direct patient check-in duties as needed. Assist with recruiting, hiring, and training of reception staff. Conduct comprehensive annual performance evaluations for all receptionists. Ensure patient check-in procedures are consistently followed. Uphold the highest level of ethical and professional conduct within the reception team. Develop strategies to increase patient utilization of self-check-in kiosks. Reconcile daily credit card transactions (Open Edge vs. Medent) and ensure receptionist drawers are balanced; assist with discrepancies and coordinate with Billing as needed. Distribute weekly provider suite schedules to reception, X-ray, DME, and OC staff. Ensure kiosks and patient tablets (Surface Pros/iPads) are charged, functional, and connected; report or route technical issues to appropriate personnel. Support reception with front desk situations and serve as point of contact for patients requesting assistance beyond reception. Act as liaison between reception and providers/secretaries to resolve issues and maintain smooth communication. Restock bathroom supplies and water cooler items during patient hours when needed. Coordinate site-related issues with the Site Manager and escalate emergencies requiring EMS or provider attention. Ensure Patient Incident Forms are accurately completed and reviewed with the Site Manager. Monitor and dispose of unclaimed patient paperwork (after 1 month) and purge abandoned or uncollected CDs. Represent the reception team in meetings by sharing concerns, feedback, and suggestions for improving workflows and team efficiency. Support special projects and tasks assigned by upper management. Qualifications Education Requirements Associate degree preferred, High School Diploma or equivalent required Experience Requirements Healthcare environment Patient registration experience desired Experience leading a team. Medical Terminology EMR experience required, Medent preferred. Skills and Competencies Requirements Must be proficient in the use of all office equipment (computer, phone, fax, scanner, copier, etc.) Superior communication and customer service skills. Must be detail oriented and have abilities to multi-task effectively while working in a fast-paced environment. Must also possess excellent organizational skills.

Are you looking to start or continue your career within the administrative field? Do you want to work in a role where you can make a difference in someone's life on a daily basis? Apply to be a part of the Medical Office Staff today! What will my day look like? At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. Here is some more information about the job that you should probably know… Performs numerous functions within an electronic medical record program including but not limited to scheduling and changing appointments, and looking up patient demographics and insurance information Triage phone calls and emails pertaining to patient medical needs, takes messages, and provides information/assistance as needed to medical staff. Performs various office processes such as faxing correspondence, ordering medical supplies, and completing prior authorizations Composes and types routine correspondence using word processing and Microsoft Outlook. Maintains data and spreadsheets via Microsoft Excel. Other duties as assigned by the Practice Manager of Medical Operations Prepare and manage practitioner clinic preparation and follow up Maintain practitioner caseloads Completion of enrollment and ordering of injectable medication with specialty pharmacies Triage of medication requests to practitioners Ability to relate to mentally ill or substance use individuals and their families of diverse ethnic, cultural, and socioeconomic backgrounds, as well as have the ability to interact with them in a positive, supportive, and cooperative manner Ability to prioritize work tasks, completing work accurately and on time despite frequent interruptions Ability to work well as part of a team and independently Ability to exercise flexibility, initiative, good judgment, and discretion Ability to learn and apply Horizon Health Services Policy and Procedures and commit to adherence of privacy regulations Ability to anticipate medical staff needs and perform tasks/duties without specifically being asked. Strong customer service and interpersonal skills Good written and verbal communication skills Good organizational, time management, and problem-solving skills Experience working in a computerized office environment with word processing, database and spreadsheet skills sufficient to prepare correspondence, reports, and forms, including the willingness to learn new software applications Ability to work closely with clinical, medical and administrative teams Ability to determine what the problem is and triage to appropriate entity General knowledge or psychiatric and Substance Abuse treatment medications Why choose Horizon to build your career? Besides the fact that we've been named a Best Place to Work for 16 (yes, 16!) years in a row? At Horizon, you can be assured that you will make difference in the lives of others. Even better, your teammates will be just as motivated to make a difference! What we offer that you'll love… Company Culture: At Horizon, we pride ourselves on cultivating an atmosphere of teamwork where all employees feel heard and valued. Diversity & Inclusion: We are committed to equity, racial justice, and equal opportunity for all, and strive toward this goal through the work of our Diversity, Equity, Inclusion and Belonging department, frequent trainings, ongoing conversations, affinity groups, and more. Trainings, Trainings, and More Trainings: We have an entire team dedicated to your personal development and professional growth. Team Building, Connection, and Relationships: At Horizon, we're more than co-workers, we're a community. We support each other, celebrate our achievements and milestones together, and have fun together! Retirement: We know you want to retire comfortably and we're here to help! Horizon offers 401(k) AND profit-sharing programs to make sure you're set for the future. Student Loan Assistance: We help pay off our team members' student loans every month. One year after joining, you'll have been able to pay off an extra $600! Paid time off and paid holidays! What has prepared me for this opportunity? (Besides all the hard work you have put in the field…) Bachelors degree in related field with minimum 1 year of experience working with healthcare providers in an office setting preferred. Associates degree in related field with minimum of 2 year of experience working with healthcare providers (e.g., doctors, nurse practitioners) in an office setting required. -OR- High School Diploma/equivalent required minimum of 5 years' experience working with healthcare providers (e.g., doctors, nurse practitioners) in an office setting required. Location: This position is located at 3020 Bailey Ave, Buffalo NY. Local travel may be required during the training period for this position. Position Hours: This is a full-time position from Monday - Friday 9:00am - 5:00pm. Compensation Horizon is consistently evaluating our compensation and benefit packages to ensure we remain competitive. The range of pay for this position is $19.65 - $21.60. Starting pay may be impacted based on experience and education. Compensation adjustments are evaluated annually. This position entails eligibility for a sign-on bonus of up to $1,500 for your commitment to work at our Horizon Certified Behavioral Health Clinics (CCBHC) designated clinics. A change in scheduled hours or location of employment may impact eligibility of bonus. Physical demands associated with this position include: Sitting for extended periods, alternating between standing and sitting Mobility required with repetitive wrist, hand, and finger movements Handling light duties, occasionally lifting objects up to 20 pounds Horizon DEIB Statement: Horizon is committed to fostering a respectful, inclusive environment where dignity, safety, and opportunity are core values. We uphold principles that support autonomy and authenticity, creating a culture of accountability and collaboration that prioritizes well-being, drives innovation, and expands opportunities for our employees, patients, and communities. Disclaimers: Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency providing in person services throughout our community. This information is intended to provide a general overview of the position; it is not a full job description.

Amherst has taken a leadership role among highly selective liberal arts colleges and universities in successfully diversifying the racial, socio-economic, and geographic profile of its student body. The College is similarly committed to enriching its educational experience and its culture through the diversity of its faculty, administration and staff. Job Description: Amherst College invites applications for the Access Coordinator position. The Access Coordinator is a full-time, year-round position. The expected salary range for this job opportunity is: $62,000-64,500. The salary offered will vary based on a number of factors, including but not limited to relevant education, training, and experience, tenure status, and other nondiscriminatory business considerations. Amherst College is pleased to provide a comprehensive, highly competitive benefits package that meets the needs of staff and faculty and their families. Click here for Benefits Information. The Access Coordinator will report to the Associate Director of Student Accessibility Services and is responsible for organizing and managing all processes related to testing accommodations, supervising student workers (note-takers) employed by the office, and maintaining technical expertise in all software systems and datasets used by Student Accessibility Services, including Glean and AIM. The Access Coordinator meets with students to determine reasonable accommodations, provides a high level of service to students and faculty around the testing accommodations process, collaborates with campus partners to successfully implement accommodations, and maintains an ongoing and up-to-date understanding of federal, state, and institutional policies and recommendations around student accommodations. The Access Coordinator is responsible for working with students to remove barriers related to classroom access, creating accommodation plans for students with acute injuries or illnesses during their recovery, and implementing approved accommodations for Five College students. The Coordinator is an active member who participates in the College's efforts to create a respectful, inclusive, and welcoming environment for everyone. Summary of Responsibilities: Accommodation Coordination Testing: Organize and manage the daily operations of the requests from a diverse set of faculty and staff by consulting with the faculty member, communicating with the student, and using appropriate assistive devices for accommodations Coordinate with Academic Department Coordinators and Faculty to receive and securely return test-taking materials, coordinate special test-taking requirements and communication methods with Faculty Coordinate with the Registrar's office and campus partners to reserve rooms on campus for reduced distraction and private test-taking Ensure that the confidentiality of testing records is maintained Note-Taking Services: Oversee all aspects of peer note-taking services Navigate AIM software and maintain spreadsheets with all relevant information; handle student concerns, complaints, and requests throughout the semester Maintain records of student employees and quality of work Manage Glean software and approved users Maintain accurate records and ensure legal compliance/recording agreements Oversee assistive technology equipment and materials: Attend weekly meetings with campus partners in IT for document conversion and assistive technology updates Maintain updated knowledge of Glean software and any new functionality as it's released Meet with vendors to learn about new and innovative assistive tech Meet with 5 college Glean working group to cross-train, troubleshoot, and maintain contract Learn the functionality of various tech to determine what may be useful to incorporate Classroom Access: Coordinate with Multimedia Services to adapt classroom spaces for deaf and HoH students Coordinate with Facilities for any physical barriers or items/structures needed for classroom access. Check classroom spaces and paths of travel across campus for accessibility as needed. Coordinate classroom changes with the Registrar's office as needed for access. Communicate with students and faculty about complex or unusual access barriers. Troubleshoot potential solutions with students and/or faculty, consulting with colleagues when necessary. Coordinate with internal and external colleagues and community listservs to secure sign language interpreters when needed and other assistive technologies Navigate high levels of professionalism and confidentiality while working with partners across campus and facilitating solutions that may be perceived as inconvenient to faculty or other students. Accommodation Determination & Student Support ● Meet with, determine, and coordinate reasonable accommodations for our students and 5 College students taking Amherst classes ● Meet with students experiencing injuries, illness, or other acute conditions to determine temporary accommodations. ● Collaborate with students, faculty, Student Care, Health Services, CCMH, and/or outside providers to create a plan to manage access during recovery. ● Meet with drop-in students to discuss the accommodations process, timelines, and concerns Supervisory/Management Responsibilities ● Organize and manage the daily operations of note-taking and exam accommodation requests from faculty and students ● Recruit, hire, train, and supervise 75-100+ peer notetakers; review note-takers at the end of each semester to evaluate quality of work and reliability. Assistive Technology and Data Management ● Provide assistive technology training for students with disabilities ● Maintain updated knowledge of assistive technology and send out new information to students as relevant ● Assess and develop auxiliary services procedures, prepare semester reports on service utilization, and make recommendations for improving services as needed ● Run accommodation reports and student use summaries across disability and accommodation types. Create and maintain visual representations of data. ● Serve as the point person to navigate AIM software and train users (including students and faculty). Attend trainings and learn about updates as released. Assist colleagues in more intricate parts of the system. Maintain and Disseminate Knowledge ● Assist in presenting informational sessions to incoming students, new faculty, and campus partners about the office ● Attend webinars and conferences to increase general knowledge of Disability Services in Higher Education ● Maintain up-to-date knowledge of better practices utilizing community discussions and other recognized organizations ● Learn about and maintain up-to-date knowledge of Disability Services in Higher Education, disability rights and policy, student development theory, and existing and emerging research on key student populations Qualifications Required: Master's Degree in a human service field or Disability Studies. Will also consider a Bachelor's Degree in a human service field or Disability Studies and 3-5 years of related experience, including knowledge of the vocational, psychological, academic, and physical impact of various disabilities; knowledge of the Americans with Disabilities Act and other relevant laws and guidelines. Demonstrated administrative skills with Excel, Gmail, and the ability to learn the EMS reservation system, AIM disability software, Workday platform, and related college software Experience supervising student staff and coordinating projects Excellent time management skills and ability to prioritize work Strong attention to detail Strong organizational, planning, and problem-solving skills Strong written, verbal, electronic communication, and interpersonal skills Commitment to supporting a diverse student community Ability to work both independently and collaboratively with the campus community Ability to connect students to campus resources when challenges or a crisis emerges Requires in-person, on-campus presence during the work week Successful completion of required reference and background checks Preferred Knowledge of AIM; Knowledge of assistive technology; Knowledge of Workday Experience working on a college or university campus 1-2 years of staff supervision and program management experience Amherst College offers many opportunities for professional growth and development, continued learning, and career advancement. Interested candidates are asked to submit a resume and cover letter online at *************************************************** Please be sure to upload all requested documents prior to clicking Submit. Applications cannot be revised once submitted. (Current employees and students should apply by clicking on the Jobs Hub icon from their Workday home screen) Review of applications will begin immediately and will continue until the position is filled. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.