Post job

Scheduler jobs in Chesapeake, VA

- 172 jobs
All
Scheduler
Surgery Scheduler
Medical Receptionist
Patient Access Representative
Patient Service Coordinator
Medical Scheduler
Registration Specialist
Scheduler Lead
Scheduling Coordinator
Registration Coordinator
Patient Service Representative
  • Mission Scheduler

    Kalman and Company 4.2company rating

    Scheduler job in Chesapeake, VA

    Kalman & Company Inc. is seeking a CBR IPE Mission Scheduler to support our Navy client in Chesapeake, VA. An Active Secret Security Clearance is required to be eligible for this opportunity. This position will be responsible for coordinating CBR IPE fit testing and sizing (FT&S) as well as ON/OFFLOAD delivery dates with the customer. The coordinator will be required to conduct briefings to the customer s leadership to explain the necessary requirements. The coordinator will be responsible for accuracy of FT&S data. Experience with scheduling and coordinating individual fit testing and sizing operations is preferred. The successful candidate will maintain good rapport with the client at all times, follow all safety and conduct rules, and comply with company policies. Local, CONUS and OCONUS travel will be required. Applicants must have exceptional communication, interpersonal, problem-solving, analytical, and organizational skills. Applicants must be able to work well alone and as part of a team. Required Education/Qualifications: An Active Secret Security Clearance and the ability to maintain that clearance with 6-month re-verification. US Citizenship is required. Familiarity with Microsoft Office products is required. Excellent written and verbal communication skills.
    $46k-86k yearly est. 8d ago
  • Labor Scheduler

    Anheuser-Busch 4.2company rating

    Scheduler job in Williamsburg, VA

    Dreaming big is in our DNA. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. We look for people with passion, talent, and curiosity, and provide them with the teammates, resources and opportunities to unleash their full potential. The power we create together - when we combine your strengths with ours - is unstoppable. Are you ready to join a team that dreams as big as you do? SALARY: $52,000 - $61,750, bonus eligible ROLE SUMMARY: As the Labor Scheduler in our Williamsburg Brewery you will be supporting the production of a highly complex, 24/7 brewery by ensuring we have the right people scheduled at the right time. In this role we are looking for someone who is not afraid to get into the details, and who is flexible with ever-changing priorities and last-minute pivots to meet production goals. The Labor Scheduler reports directly to the plant manager but sits on the Human Resources team and helps provide great Human Resources support to the facility. JOB RESPONSIBILITIES: Perform all complex scheduling functions including interpreting and applying relevant union contract language Prepare and distribute required labor schedules in a timely and accurate manner Extensive contact with employees and supervisors relating to scheduling, vacations, sick leave and payroll Review scheduling practices and identify opportunities to improve posted scheduling accuracy and internal customer satisfaction Participates in weekly and weekend scheduling reviews and validates necessary changes to posting requirements Track scheduling performance and interact in the department meetings by leading discussions on scheduling priorities and KPIs Help maintain up to date documents as you receive feedback from departments stake holders Coordinate overtime and holiday schedules and maintain/schedule weekend manpower needed to meet production requirements Daily and weekend (Saturday & Sunday) overtime potential Maintain master data, scheduling requirements planning, and standardized scheduling processes plans to benchmark practices Coordinate leaves of absences as it pertains to FMLA and Medical Leave Provide excellent service to our employees JOB QUALIFICATIONS: High School diploma required, college degree preferred Four years related scheduling experience preferred Proficient in computer systems (Outlook, Word, Excel) Highly motivated, self-directed person with excellent attention to detail Strong communication and organizational skills Ability to manage multiple initiatives at one time and prioritize effectively Availability to work daily and weekend overtime (Saturday and Sunday) WHY ANHEUSER-BUSCH: Anheuser-Busch has always dreamed big. It's who we are as a company. It's our culture. It's our heritage. And more than ever, it's our future. A future where we're always looking forward. Always serving up new ways to meet life's moments. A future where we keep dreaming bigger. To reimagine what a beer company can be. And what, together with our people and our partners, Anheuser-Busch can do. Our collective impact is significant. Over the last decade alone, we have contributed more than $400 million to charitable organizations that support our communities, provided over 90 million cans of emergency drinking water, and, together with our wholesaler partners, invested more than $1 billion into responsible drinking initiatives. At the heart of these investments is our shared commitment to community - providing opportunity for our people, lifting our neighbors, and making a meaningful difference in the world. This future is our purpose. A future that everyone can celebrate, and everyone can share in. A future with more cheers. BENEFITS: Health benefits including Medical, Dental, Vision, Wellness and Tax-Advantaged Savings and Spending Accounts Life Insurance and Disability Income Protection Generous Parental Leave and FMLA policies 401(k) Retirement Savings options with a company matching contribution Chance to work in a fast-paced environment among a company of owners Free Beer!
    $52k-61.8k yearly Auto-Apply 4d ago
  • Scheduler

    Integrity Staffing Services 4.5company rating

    Scheduler job in Norfolk, VA

    We have a wonderful opportunity for a Planner in Norfolk, VA with one of our Clients in the Ship Repair Industry. QUALIFICATIONS: Typically has a BA/BS in a related field, or AA/AS plus two (2) years' directly related experience, or six (6) years' directly related experience. Must be familiar with working in a navy ship repair environment. Working knowledge of Microsoft Office products. Possess expert ability to effectively communicate with other disciplines or groups and resolve planning conflicts. Must possess the ability to read drawings, blueprints, standard items, and specifications of work items. Have a working Knowledge of Navy Maintenance Database (NMD) Planning and Execution Modules. ESSENTIAL DUTIES AND RESPONSIBILITIES: Develop (prepare/write/revise), issue and distribute assigned planning documents, procedures and work items in accordance with all applicable instructions, directives and procedures. Conduct ship-checks as required. Create NMD availabilities and Work Specification Items. Integrate, review, and validate planning process with primary parties and government affiliations on a weekly basis to ensure compliance. Prepare advanced planning reports for dissemination to the government for processing. Conduct meetings to inform key personnel of planning updates. Work closely with Estimators and Schedulers to ensure all information is represented appropriately to produce an integrated planning schedule. Hours: 7am-4pm Pay: $30.00-$36.00/hr based on experience #ISS
    $30-36 hourly 24d ago
  • Surgery Scheduler - Ophthalmology - Full benefits, no weekends, 401k matching, paid local travel!

    Eye Care Partners 4.6company rating

    Scheduler job in Chesapeake, VA

    Company: Tidewater Eye Centers and Virginia Eye Consultants Job Title: Surgical Coordinator Department: Ophthalmology Reports To: Surgical Services Manager Location: This position is based in Chesapeake and requires travel to Virginia Beach, Portsmouth, and training in Norfolk. We pay mileage! SUMMARY Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks. * Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities. * Schedule and coordinate pre-op appointments with the patient and/or the patient's care giver. * Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances. * Counsel patients for Physician Fee and Eye Surgery Center. * Follow up on and collect surgery payments. * Other duties as assigned. QUALIFICATIONS * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Ability to interact with all levels of employees in a courteous, professional manner at all times * Reliable transportation that would allow employee to go to multiple work locations with minimal notice * Commitment to work over 40 hours to meet the needs of the business * Ability to work weekends when applicable EDUCATION AND/OR EXPERIENCE * High School diploma or GED equivalent is required * Experience in financial counseling is preferred * Experience working with insurance is preferred LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement * Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $38k-45k yearly est. Auto-Apply 14d ago
  • Primavera P6 Lead Scheduler

    Imia

    Scheduler job in Portsmouth, VA

    TITLE: Primavera (P6) Lead Scheduler FLSA STATUS: Exempt DEPT/DIV: Planning/Scheduling Dept REPORTS TO: TBD FT / PT STATUS: Full Time IMIA is a Maritime Preservation and Structural repair services company. The Primavera (P6) Lead Scheduler will develop, maintain, and manage detailed project schedules for the shipbuilding and repair program using Primavera P6 Software. This role supports proactive planning, resource allocation, and schedule tracking, critical to the successful delivery of naval vessels or construction within budget and timeline constraints. ESSENTIAL DUTIES & RESPONSIBILITIES Develop, update, and maintain baseline and detailed project schedules for complex Navy or commercial ship maintenance and construction projects involving multiple subcontractors and interdisciplinary teams. Load and allocate resources, including budget labor hours within Primavera P6 to produce resource-loaded schedules. Work with production on Track project progress and update schedules to reflect actual performance schedule variances and impacts due to delays or changes. Analyze schedule data to identify critical path, bottlenecks, and risks, providing recommendations to project managers and stakeholders to mitigate schedule impacts Coordinate schedule interfaces and dependencies between various departments. Facilitate schedule review meetings and present schedule information to cross-functional teams and leadership. Provide system reporting as requested by end users and senior leadership Continuously gain awareness and understanding of the ship repair Scheduling essentials, and the operations that lead to successful project execution. SUPERVISORY RESPONSIBILITY None KNOWLEDGE, SKILLS, AND ABILITIES Minimum 3-5 years of experience actively managing complex project schedules with Primavera P6, preferably in Naval Shipbuilding or heavy industrial environments. Deep understanding of project scheduling fundamentals, including critical path method, resource leveling, and earned value management. Comfortable working in physically demanding shipyard environments. Must have experience using Microsoft Office 365 Suite of applications, including Word, PowerPoint, Excel, and Outlook Position requires excellent time management, technical, verbal and written communication skills Ability to collaborate across a multi-functional team Ability to work with partners and vendors Strong analytical and problem solving skills with meticulous attention to detail. Self-starter with the ability to manage multiple schedules at one time EDUCATION AND EXPERIENCE Incumbent must have demonstrated experience and familiarity, and be technically sound in operating and supporting the Primavera P6 Project Management tool Primavera P6 Proffessional Certification or equivalent training, other project management course work or certificates and computer science training. WORKING CONDITIONS Work primarily performed in office environment. May be required to conduct shipyard on-site visits to survey ongoing operations and may be required to conduct on-site training in shipyard environment to internal customers. EQUIPMENT USED Computer, telephone, scanner, Microsoft Office products, and other IT Software systems. REASONABLE ACCOMMODATIONS May be made to enable qualified individuals with disabilities to preform essential job functions.
    $48k-89k yearly est. 44d ago
  • Surgery Scheduler - No weekends, paid local travel, full benefits!

    Tidewater Eye Centers

    Scheduler job in Chesapeake, VA

    Company: Tidewater Eye Centers and Virginia Eye Consultants Job Title: Surgical Coordinator Department: Ophthalmology Reports To: Surgical Services Manager Location: This position is based in Chesapeake and requires travel to Virginia Beach, Portsmouth, and training in Norfolk. We pay mileage! SUMMARY Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks. * Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities. * Schedule and coordinate pre-op appointments with the patient and/or the patient's care giver. * Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances. * Counsel patients for Physician Fee and Eye Surgery Center. * Follow up on and collect surgery payments. * Other duties as assigned. QUALIFICATIONS * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Ability to interact with all levels of employees in a courteous, professional manner at all times * Reliable transportation that would allow employee to go to multiple work locations with minimal notice * Commitment to work over 40 hours to meet the needs of the business * Ability to work weekends when applicable EDUCATION AND/OR EXPERIENCE * High School diploma or GED equivalent is required * Experience in financial counseling is preferred * Experience working with insurance is preferred LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement * Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $28k-38k yearly est. Auto-Apply 14d ago
  • Scheduling Coordinator

    Johnson Controls Holding Company, Inc. 4.4company rating

    Scheduler job in Norfolk, VA

    ***This is an onsite opportunity**** What you will do Under direct supervision of the Market Resource Manager (Customer Service Dispatch Supervisor), receives and schedules customer calls for service. Manages schedule of assigned technicians and mechanics. Ensures schedule allows for timely completion of preventative maintenance and aligns with monthly forecasting goals. Debriefs activities of assigned technicians/mechanics daily, coordinating with technicians/mechanics to resolve concerns quickly. Assesses job completion and collaborates with Customer Billing Coordinators and Customer Support Coordinators to progress completed jobs through the appropriate business process. How you will do it Receives customer requests for unscheduled or scheduled service. Coordinates labor scheduling to align technician to the appropriate customer and service need. Communicates the action plan and services to be provided directly to the customer. Ensures work has been performed to the customer's expectations and performs follow-up with the customer, as needed. Answers any customer inquiries and resolves or escalates customer issues, as appropriate. Debrief activities daily Ensures Technicians are provided daily schedules. Maintains consistent communication with assigned Technicians. Follows up on activities to ensure completion in an established timeframe. Ensures that all customer account information required to support call management activities and scheduling of tasks are kept up to date in NxGen. Scheduled Service Visits - on time Parts ordering/PO creation support Start-up support Customer PO confirmation WIP Management Auto SR quotes Reconcile exceptions (SIR and AP) Attend weekly planning/scheduling meeting Service + rewards Assist with monitoring of time and expense reporting submission Review and correct unassociated time for timesheets for technicians Other duties and administrative activities as assigned. What we look for Required High school diploma or equivalent required, plus two to five years of service industry experience managing service operations and/or service scheduling. Must demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills. Must have strong interpersonal skills to effectively communicate with both internal and external clients. Must have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence. Able to prioritize work activities based upon financial impact to desired business goals. Able to influence diverse teams to accomplish tasks/goals. Preferred Associates degree preferred Experience and/or basic project accounting or costing principals is desired HIRING HOURLY RANGE: $25-$34 (Hourly rate to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $25-34 hourly Auto-Apply 15d ago
  • Medical Telephone Scheduler

    Jordan Young Institute 3.2company rating

    Scheduler job in Virginia Beach, VA

    Job DescriptionDescription: WHO WE ARE The Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time Medical Telephone Scheduler. Our patient satisfaction rating is outstanding and continuously monitored. We strive to hire people who are committed to doing their best. We've built a team that others can be proud to be a part of and this is how we consistently maintain high employee morale and due to our continuous growth. WHAT YOU WILL DO The Medical Telephone Scheduler will work directly under the supervision of the Patient Access Manager while working along with the rest of the team and reporting any discrepancies immediately to maintain Jordan Young Institute's superb customer service standards and care. You will also: Assists patients by determining needs, scheduling or canceling appointments, or referring to the correct staff person Codes information and enters it into files and databases; reviews to ensure accuracy and completeness Responds to inquiries on policies and procedures and/or refer the questioner to the correct staff person We'd love to hear from you if you have: High school diploma or equivalent required 2 years of medical office scheduling experience Prior experience as a Medical Telephone Scheduler Knowledge of computers and database/word processing software Knowledge of standard office procedures and equipment Excellent communications skills Ability to work with a wide range of patients Knowledge of EPIC and Allscripts, a plus WHAT WE OFFER We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. EQUAL OPPORTUNITY EMPLOYER The Jordan Young Institute, an Aligned Orthopedic Partners Company, is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:
    $32k-39k yearly est. 13d ago
  • Medical Receptionist

    American Family Care Chesapeake 3.8company rating

    Scheduler job in Chesapeake, VA

    Job DescriptionBenefits: 401(k) 401(k) matching Free uniforms Health insurance Paid time off Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
    $25k-30k yearly est. 12d ago
  • Surgery Scheduler

    Urology of Virginia 4.3company rating

    Scheduler job in Virginia Beach, VA

    Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board-certified urologists, most of whom are fellowship-trained, nationally recognized, awarded, and published. Working in a team-based environment, our mission is to help patients optimize their urological health. Job Overview We are looking for a skilled Surgery Scheduler to join our team, responsible for efficiently coordinating surgical procedures, from scheduling surgery dates with hospitals to ensure all necessary pre-operative requirements are met. This role involves proactive communication with patients, collaboration with the Benefit/Auth Team, and meticulous documentation in electronic medical records, demonstrating a commitment to maintaining accurate schedules and providing excellent patient care. Duties and Responsibilities Phones: Answers telephone within 3 rings in a courteous and friendly manner, directing the caller to the appropriate person or completing the request made by the caller Checks individual and group voicemail boxes hourly Returns calls on the same day Leaves no voice messages in the mailbox at the end of the day Coordinates Surgery: Schedule surgery date with the hospital Update Qgenda with the surgery Work with the Benefit/Auth Team to inform patients of surgical estimates, deposits and obtain insurance authorizations Makes sure H&Ps, labs, cultures, diagnostic testing and medical clearances are obtained and up to date and that the results are available for review prior to the surgery date Ensure timely scanning of pre-op orders, consents, etc. into the patient EMR. Schedule pre-op office visit per physician protocols Schedule post-op office appointment Call patients 7 days in advance of their surgery to confirm surgery date/time and verify that they have not taken blood thinners Other: Assist patients with signing of consents, explaining orders and any other patient instructions at the time of the hospital work-up visit Informs manager and physician of any potential scheduling conflicts or patient complaints/concerns Weekly verify surgery in Office Tracker with the hospital scheduling offices to maximize provider's surgery time Notify the Administrative Manager if a surgery has been cancelled and a provider is able to work back into the office Admits patient directly to the hospital when needed Submit FMLA, disability, work notes and other papers for patients when needed. Greet patients in a professional and courteous manner Utilizes electronic medical records for documentation and charting all patient information to include but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc Accurately maintains the office schedule and calendars. Verifies that Athena, Qgenda and other scheduling tools match Maintain the provider's electronic calendar Assist in the training of new employees as needed Scan surgery papers into current EMR system Perform other duties as requested Requirements High School Graduate or equivalent 1-3 years related surgery scheduling experience and/or secretarial experience Strong oral and written communication skills for corresponding with physicians, patients and fellow employees Must be able to communicate effectively with individuals at all levels Demonstrate the ability to maintain stable performance under stressful conditions Must be able to multi-task Proficient in typing (65 wpm). Proficient in Microsoft Office Software to include e-mail software Proficient in Athena, Connect Care and Epic Equal employment opportunity for all is a very important philosophy for our practice. We will evaluate all applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, history of military service, genetic information, or any other status protected by law. This policy applies to all employment practices, including, but not limited to, recruitment, employment, assignments, promotions, reassignments or transfers, disciplinary matters, establishment of rates of pay or other compensation, and selection for training programs.
    $29k-34k yearly est. 60d+ ago
  • Registration Coordinator

    Orthovirginia

    Scheduler job in Virginia Beach, VA

    OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Registration Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program. Position Summary The Registration Coordinator serves as the first point of contact for patients and visitors and performs administrative duties, monitors office procedures, resolves problems, and assists with office operations. This position may also be responsible for insurance verifications/authorizations, patient scheduling and working with the clinic director to ensure smooth operations. Primary Functions & Accountabilities Maintain the registration desk, answer phone lines, and schedule appointments Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.) Provide general office assistance including purchasing of office supplies, maintenance of office equipment. Coordinate with billing office on collections and balancing payments. Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service. Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service Ability to work flexible schedules to meet clinic needs Knowledge, Skills & Abilities Must be able to multi-task with a strong sense of responsibility and initiative Strong written and verbal communication and interpersonal skills Exceptional customer service skills and focus Must be comfortable assessing situations and resolving or escalating as required Able to establish/maintain effective working relationships with patients, staff payers and team members Strong working knowledge with insurance authorizations, limitations/coverage, eligibility, billing, insurance regulations, insurance benefits and appeal processes Must be able to understand and explain most insurance and billing questions as it pertains to the patient Position Requirements High school diploma or equivalent One year of relevant office experience; Medical office experience preferred Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy This organization participates in E-Verify. Esta organizacion participa en E-Verify.
    $30k-49k yearly est. 1d ago
  • Patient Service Representative

    Allergy Partners 4.1company rating

    Scheduler job in Newport News, VA

    Job Details 43-01-Newport News - Newport News, VA 43-00-Williamsburg - Williamsburg, VADescription Job Title: Patient Service Representative Reports To: Practice Manager Join a team that cares for your community - and for you! At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health. Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic. Employee Benefits Allergy Partners is happy to provide the following benefits for our employees: Full-Time 401(k) Health Insurance Paid Time Off Paid Holidays Vision Insurance Health Savings Account (HSA) Dental Insurance Life Insurance Disability Insurance Part-Time 401(k) Paid Time Off Paid Holidays COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Job Summary With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Key Responsibilities Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. “Closes” the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed. Other Responsibilities Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis. Working Conditions Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. Qualifications Qualifications & Experience Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required Educational Requirements • High school diploma required. Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************
    $30k-35k yearly est. 60d+ ago
  • Clinician II - Registration Specialist

    City of Chesapeake Portal 4.1company rating

    Scheduler job in Chesapeake, VA

    Chesapeake Integrated Behavioral Healthcare is currently seeking an energetic and passionate Clinician II to serve as the Registration Specialist who will triage walk-ins/phone calls and complete registrations for individuals seeking CIBH services through the Same Day Access clinic. Typical Tasks include: The Clinician II will triage walk-ins/phone calls from individuals seeking CIBH services through the Same Day Access clinic to determine the need for services and level of care as well as completes registrations on individuals seeking CIBH services. Maintains records for area of responsibility, which may include collecting data on things such as the population of individuals served, needs of individuals, barriers to engagement, wait times for Same Day Access clinic, etc. Will assist with monitoring incoming Same Day Access calls and monitoring the call log as well as managing BI reports Interfaces with front desk staff, schedules clinical intake assessment and serves as a liaison between individuals and intake clinicians The Clinician II provides resources, information, and support to individuals and family members. Assess for crisis situations and assist with resolution in accordance with policies and procedures and through coordination with ES and Crisis-Stabilization departments. Completes SDA clerical work when needed. The Clinician II also coordinates and collaborates with internal departments and community referrals to identify supports needed to assist individuals with accessing CIBH services. Completes data reports on program when asked by program supervisor Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a bachelor's degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. Qualified Mental Health Professional ( QMHP - Adult or Child) is required. CPR , First Aid within 3 months of hire. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Community Services Board or Behavioral Health experience preferred. Experience working with populations to include individuals across the lifespan, those with serious mental illness, individuals with intellectual or developmental disabilities, individuals with substance use disorders, and individuals connected to the legal system. Work Schedule Monday - Friday Hours: 8:00am to 4:30pm
    $22k-25k yearly est. 60d+ ago
  • Medical Receptionist

    Opportunitiesconcentra

    Scheduler job in Norfolk, VA

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Medical Assistant experience preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an Equal Opportunity Employer, including disability/veterans
    $28k-35k yearly est. Auto-Apply 32d ago
  • Standardized Patient, Genitourinary TA

    EVMS

    Scheduler job in Norfolk, VA

    Standardized Patients instruct and assess health providers at multiple levels (undergraduate, post graduate, and practicing providers) in clinical and communication skills, physical examination techniques and procedural skills. SPs may also work with non-medical professionals to instruct and assess communication skills. In addition to teaching and assessment, SPs will provide detailed feedback on learner performance and perform various duties as assigned. All SP events and activities will be recorded for teaching and assessment purposes. SPs who use their own bodies as the teaching model for sensitive exams are called “Genitourinary Teaching Associates,” or GUTAs. A GUTA is an individual trained to teach the techniques and protocol for performing the gender-specific physical examination to learners. Female and male GUTAs are further defined as: A Gynecological Teaching Associate (GTA) is a female specifically trained to teach, assess, and provide feedback to learners about accurate pelvic, rectal and/or breast examination techniques. They also address the communication skills needed to provide a comfortable exam in a standardized manner, while using their bodies as teaching tools in a supportive, non-threatening environment. A Male Urogenital Teaching Associates (MUTA) is a male specifically trained to teach, assess, and provide feedback to learners about accurate urogenital and rectal examination techniques. They also address the communication skills needed to provide a comfortable exam in a standardized manner, while using their bodies as teaching tools in a supportive, non-threatening environment. This is a transient position, working no more than 19 hours per week. Hours are not guaranteed. Responsibilities Teaching, assessment and feedback of clinical skills Teaching, assessment and feedback of physical examination skills and procedural techniques Teaching, assessment and feedback of communication and interpersonal skills Performs other duties as assigned Standardized Patients will be recorded for teaching and assessment purposes Qualifications High School Diploma or GED. An initial baseline pelvic exam is required for all Gynecological Teaching Associates. Location : Location US-VA-Norfolk
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Patient Services Coordinator/Receptionist

    Atlantic Vision Partners LLC 4.5company rating

    Scheduler job in Williamsburg, VA

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago
  • Mission Scheduler

    Kalman & Company, Inc. 4.2company rating

    Scheduler job in Chesapeake, VA

    Job Description Kalman & Company Inc. is seeking a CBR IPE Mission Scheduler to support our Navy client in Chesapeake, VA. An Active Secret Security Clearance is required to be eligible for this opportunity. This position will be responsible for coordinating CBR IPE fit testing and sizing (FT&S) as well as ON/OFFLOAD delivery dates with the customer. The coordinator will be required to conduct briefings to the customer's leadership to explain the necessary requirements. The coordinator will be responsible for accuracy of FT&S data. Experience with scheduling and coordinating individual fit testing and sizing operations is preferred. The successful candidate will maintain good rapport with the client at all times, follow all safety and conduct rules, and comply with company policies. Local, CONUS and OCONUS travel will be required. Applicants must have exceptional communication, interpersonal, problem-solving, analytical, and organizational skills. Applicants must be able to work well alone and as part of a team. Required Education/Qualifications: An Active Secret Security Clearance and the ability to maintain that clearance with 6-month re-verification. US Citizenship is required. Familiarity with Microsoft Office products is required. Excellent written and verbal communication skills.
    $46k-86k yearly est. 10d ago
  • Surgery Scheduler

    Urology of Virginia PLLC 4.3company rating

    Scheduler job in Virginia Beach, VA

    Job DescriptionDescription: Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board-certified urologists, most of whom are fellowship-trained, nationally recognized, awarded, and published. Working in a team-based environment, our mission is to help patients optimize their urological health. Job Overview We are looking for a skilled Surgery Scheduler to join our team, responsible for efficiently coordinating surgical procedures, from scheduling surgery dates with hospitals to ensure all necessary pre-operative requirements are met. This role involves proactive communication with patients, collaboration with the Benefit/Auth Team, and meticulous documentation in electronic medical records, demonstrating a commitment to maintaining accurate schedules and providing excellent patient care. Duties and Responsibilities Phones: Answers telephone within 3 rings in a courteous and friendly manner, directing the caller to the appropriate person or completing the request made by the caller Checks individual and group voicemail boxes hourly Returns calls on the same day Leaves no voice messages in the mailbox at the end of the day Coordinates Surgery: Schedule surgery date with the hospital Update Qgenda with the surgery Work with the Benefit/Auth Team to inform patients of surgical estimates, deposits and obtain insurance authorizations Makes sure H&Ps, labs, cultures, diagnostic testing and medical clearances are obtained and up to date and that the results are available for review prior to the surgery date Ensure timely scanning of pre-op orders, consents, etc. into the patient EMR. Schedule pre-op office visit per physician protocols Schedule post-op office appointment Call patients 7 days in advance of their surgery to confirm surgery date/time and verify that they have not taken blood thinners Other: Assist patients with signing of consents, explaining orders and any other patient instructions at the time of the hospital work-up visit Informs manager and physician of any potential scheduling conflicts or patient complaints/concerns Weekly verify surgery in Office Tracker with the hospital scheduling offices to maximize provider's surgery time Notify the Administrative Manager if a surgery has been cancelled and a provider is able to work back into the office Admits patient directly to the hospital when needed Submit FMLA, disability, work notes and other papers for patients when needed. Greet patients in a professional and courteous manner Utilizes electronic medical records for documentation and charting all patient information to include but not limited to phone encounters, appointment scheduling, lab results, provider orders, etc Accurately maintains the office schedule and calendars. Verifies that Athena, Qgenda and other scheduling tools match Maintain the provider's electronic calendar Assist in the training of new employees as needed Scan surgery papers into current EMR system Perform other duties as requested Requirements: High School Graduate or equivalent 1-3 years related surgery scheduling experience and/or secretarial experience Strong oral and written communication skills for corresponding with physicians, patients and fellow employees Must be able to communicate effectively with individuals at all levels Demonstrate the ability to maintain stable performance under stressful conditions Must be able to multi-task Proficient in typing (65 wpm). Proficient in Microsoft Office Software to include e-mail software Proficient in Athena, Connect Care and Epic Equal employment opportunity for all is a very important philosophy for our practice. We will evaluate all applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, history of military service, genetic information, or any other status protected by law. This policy applies to all employment practices, including, but not limited to, recruitment, employment, assignments, promotions, reassignments or transfers, disciplinary matters, establishment of rates of pay or other compensation, and selection for training programs.
    $29k-34k yearly est. 28d ago
  • Medical Receptionist

    American Family Care Norfolk Janaf 3.8company rating

    Scheduler job in Norfolk, VA

    Job DescriptionBenefits: 401(k) matching Competitive salary Paid time off Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
    $25k-30k yearly est. 27d ago
  • Patient Experience Specialist I

    Atlantic Vision Partners 4.5company rating

    Scheduler job in Williamsburg, VA

    Job DescriptionDescription: The Atlantic Vision Partners Way At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love - helping our patients see more clearly! We provide our employees with continued support through: · On-Site Training · Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee, · Paid Certified Accreditations, and · Unmatched resources like in-house tools to help serve our patients. Come where you can flourish! Your Mission We are seeking a reliable and detail-oriented Patient Experience Specialist I to join our eye clinic. Responsibilities include welcoming clients, managing calls, and efficiently handling patient check-ins and check-outs. The ideal candidate possesses strong computer skills, typing proficiency, and a passion for creating positive patient experiences through empathy. What You'll Do · Answer incoming calls on a multi-line phone system, respond to inquiries, and make outbound calls to patients promptly and courteously · Register patients and verify patients' records are up-to-date and accurate · Verify personal and insurance information for services and procedures · Schedule appointments and procedures · Reschedule missed appointments and cancellations · Process medical record requests · Collect and process payments from patients · Conduct daily reconciliation of cash reports and monies collected · Complete other functions as requested by management Requirements: What You Bring · Strong communication, outgoing, and positive interpersonal skills · Healthcare and service industry experience preferred · Empathetic personality with attention to patient's needs · Strong organizational skills with attention to detail; ability to prioritize tasks · Ability to work as a team member and uphold organizational standards and values · Demonstrated computer literacy REQUIRED · Excellent judgment, dependability, and diligence · Demonstrated high ethical standards and integrity · Demonstrated accuracy and thoroughness; monitors own work to ensure quality · Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy, and diplomacy · Professionalism: displays positive outlook and pleasant manner, does not instigate, or participate in office gossip or negativity, keeps commitments, dresses appropriately, and is well-groomed · Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolve conflicts, inspire the trust of others, and treat patients and coworkers with respect · High School diploma or GED, associate degree preferred · Willingness to submit to a background check (drug screen for Ambulatory Surgery Centers only) Benefits & Perks We've got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get: · No nights or weekends = work/life balance · Paid uniforms · Paid vacation and holidays (+ two floating holidays) · Tuition reimbursement opportunities · Referral bonus opportunities · Discount on designer eyewear · Paid certified accreditation program Physical Requirements: · Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. · Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. · Must be able to be stationary for prolonged periods of time. Cognitive Requirements: · Executes tasks independently. · Learns and memorizes tasks. · Maintains concentration/focus on tasks. · Performs task in a demanding environment requiring multi-task and prioritize work. · Must be comfortable working and interacting with large groups of people daily. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now! Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $26k-29k yearly est. 11d ago

Learn more about scheduler jobs

How much does a scheduler earn in Chesapeake, VA?

The average scheduler in Chesapeake, VA earns between $31,000 and $103,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Chesapeake, VA

$56,000

What are the biggest employers of Schedulers in Chesapeake, VA?

The biggest employers of Schedulers in Chesapeake, VA are:
  1. Kalman & Company
  2. Always Best Care