Litigation Practice Coordinator - AmLaw in Fresno
Scheduler job in Fresno, CA
We are seeking an Attorney Practice Coordinator (formerly Legal Secretary) to provide high-level administrative and practice support to multiple attorneys. This hybrid position is based in Fresno, California, with an in-office schedule of 2-3 days per week after training.
Key Responsibilities:
Coordinate attorney support across resource teams and corporate departments.
Manage accurate submissions and documentation for attorney requests.
Verify court and agency deadlines; alert attorneys promptly.
Create and update litigation matters in Virtual Binder.
Prepare and finalize Tables of Contents (TOCs) and Tables of Authorities (TOAs).
Coordinate and execute filings with courts and administrative agencies, including e-filing.
Maintain document management in NetDocuments.
Create and submit New Client Matters (NCM) within firm standards.
Manage attorney contact lists and assist with client relationship systems.
Submit daily task logs and assist with pre-bill reviews as needed.
Qualifications:
Minimum 6 years of experience in a professional or legal environment.
Strong organizational and time management skills; ability to support multiple attorneys.
Advanced knowledge of court rules, ECF procedures, and legal terminology.
Proficiency in MS Office, Outlook, Adobe, and document management systems (NetDocuments).
Bachelor's degree preferred; trial experience a plus.
Compensation & Benefits:
Hourly range: $38 - $52, based on experience and education.
Eligible for performance-based bonuses.
Comprehensive benefits package. Learn more here.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Scheduler
Scheduler job in Fresno, CA
Are you looking to join a growing engineering consulting firm that offers valuable solutions to challenges faced by our gas utilities clients? We're actively seeking an experienced Project Scheduler to partner with project stakeholders on the development, design, and maintenance of project schedules for a diverse portfolio of construction/engineering projects.
As a Scheduler, you will:
+ Develop and maintain project schedules in Primavera (P6), supporting project controls, forecasting, cost control, and management.
+ Conduct resource and cost loading.
+ Collaborate with project management to update P6 schedules according to project scope, schedule, and budget changes.
+ Review change orders, update P6 schedules, and manage their impact.
+ Lead scheduling meetings and inform stakeholders of any schedule constraints or changes.
+ Analyze project finance trends and provide recommendations to Project Managers.
+ Prepare and monitor cost plans, ensuring project forecasts are current.
+ Manage project data flow through various software and record-keeping systems.
+ Maintain project information (time and expenses) in management software.
+ Provide cost control and schedule support, including critical analysis, revenue forecasting, profitability, margins, bill rates, utilization, cost reporting, PO and Change Order tracking, invoice tracking, budget comparison, forecasting percentage of completion, and earned value.
+ Process data from various systems and visualize it in graphs and charts.
_This is a hybrid position. Candidates must be located within commuting distance of San Ramon and will travel to project sites as needed._
_We're building a talent pipeline for future opportunities that occur regularly. While there may not be an immediate opening, we're excited to connect with motivated candidates._
**Required Qualifications:**
+ Bachelor's Degree
+ 1-3+ years of experience driving project schedules & controls process within the construction, utilities, refinery, engineering (civil, mechanical, electrical), or related space
+ Experience with Primavera P6
+ Experience with resource and cost loading along with project controls
+ MS Office (Emphasis on Excel)
**Preferred Qualifications:**
+ Proven success in partnering with a diverse pool of stakeholders to help drive projects to completion (on time & on budget)
+ Proven experience taking ownership of assigned deliverables and successfully achieving results beyond expectations
+ Ability to work collaboratively with project and program stakeholders and articulate key points to drive discussions and facilitate consensus
**Not quite right for you? For a full listing of all our openings, please visit us at:** *******************************
**Who We Are:**
ENTRUST Solutions Group, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies.
**In return for top talent, ENTRUST Solutions Group offers:**
+ Generous paid time off and benefits
+ 401(k) retirement program with a company match
+ Career development programs
+ Tuition reimbursement
+ Flexible work schedule
**To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at:**
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**Benefits & Salary:**
+ This position pays between $100,000 and $130,000 annually and is an exempt position.
+ Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually.
+ Full time employees are eligible to earn PTO hours.
+ May be eligible for discretionary bonus as determined by the company.
**_ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. We celebrate diversity and do not discriminate based on race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law._**
**_Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST Solutions Group does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group._**
**_\#LI-LL1_**
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
Scheduler
Scheduler job in Fresno, CA
Job Description
Answers phones and emails, schedules and confirms appointments, and inputs customer data into company systems.
Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
Manages department schedule by maintaining calendars for department personnel and arranging meetings.
Completes requests by greeting customers, in person or on the telephone, and answering or referring inquiries.
Maintains customer confidence and protects operations by keeping information confidential.
Pull Permits with PG&E and different city permits when needed
Schedule and coordinate inspections with City or PG&E Inspectors for completion of projects.
Contributes to team effort by accomplishing related results as needed.
Knowledge on how to use Service Titan
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Surgery Scheduler
Scheduler job in Fresno, CA
Surgery Scheduler
JOB SUMMARY: Schedules inpatient and outpatient orthopedic surgeries with various surgical facilities. Provides a highest level of patient communication and service.
EDUCATIONAL REQUIREMENTS:
High school diploma- Completion of technical program preferred
QUALIFICATIONS AND SKILLS:
Strong communication skills with staff, physicians and patients
Minimum of 2 years experience scheduling inpatient and outpatient surgeries at various surgical facilities
Experience with insurance authorizations
High level of organizational skills
Ability to prioritize workflow in a fast-paced medical environment
Good analytical and problem-solving skills
Knowledge of medical terminology and electronic health records
Responsibilities include, but are not limited to:
Scheduling orthopedics surgeries
Organizing and prioritizing a surgical schedule
Insurance authorizations
EHR documentation
Miscellaneous office duties as assigned
Typical Physical Demands
Position requires prolonged sitting, some bending, stooping, and stretching. Good eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment is also required. Employee must have normal range of hearing and eyesight to record, prepare, and communicate appropriate reports.
Typical Working Conditions
Normal office working environment.
Compensation: $21-$30/hr
Outbound Referral Scheduler
Scheduler job in Fresno, CA
Contract: Outbound Referral Scheduler Compensation: $18 - $20 per hour We are seeking an experienced Outbound Referral Scheduler to join our team. The ideal candidate will have 1-2 years of prior experience working in a surgical office setting, coordinating pre-operative appointments with specialists and scheduling surgeries. This role will involve managing patient appointments, booking surgery rooms, ensuring post-op instructions are provided, and organizing necessary personnel for surgeries.
Job Qualifications:
High school diploma or GED equivalent required
Minimum of 1-2 years of experience working in a surgical office, specifically coordinating pre-op appointments and scheduling surgeries
Strong knowledge of medical terminology
Prior experience with scheduling software (preferably Medical Manager)
Ability to work efficiently under high pressure and in a fast-paced environment
Essential Functions:
Coordinate and schedule pre-operative appointments with necessary specialists
Book surgery rooms, verify surgical dates, and ensure all required staff are scheduled, including nurses and pain relief providers
Communicate and relay necessary messages to the medical team and patients
Provide post-operative instructions to patients and ensure they understand the recovery process
Maintain and update physician's schedules
Assist with answering calls, taking messages, and providing appointment information
Verify insurance coverage and patient information as needed
Update patient charts with relevant data and ensure confidentiality
Greet patients in a pleasant and helpful manner
Work in collaboration with physicians and office staff to ensure a smooth workflow
Perform other duties as assigned
Performance Requirements:
Strong knowledge of medical office procedures, including pre- and post-op coordination
Ability to communicate clearly and professionally with patients and medical staff
Proficiency with office equipment such as computers, phones, copiers, and fax machines
Ability to handle stressful situations and maintain a calm demeanor with patients
Strong organizational skills and attention to detail
#INDHP
Patient Access Representative (2 Month Furlough) - Engemann Student Health - Full Time 8 Hour Days (Non-Exempt) (Non-Union)
Scheduler job in Parksdale, CA
The Patient Access Representative assists patients with the check-in/arrival. Has in depth knowledge in all processes of the reception front desk and arrival process. Works with physicians on coordinating new patients for their individual schedules, assist new patients in collecting all medical records and history. He/She will schedule new patients with physician who specializes in care type and prepares new patient chart for physician review. Responsible for providing insurance information to Financial Counselor Representative for verification.
The Patient Access Representative must have an in depth knowledge in all the functions of providing excellent customer service. Must have excellent communication skills, including the ability to speak, read and write English proficiently. Must be comfortable with computers and the ability to multi-task
Essential Duties:
Generate a patient MRN (Medical Record Number)and is adept at utilizing the MRN checker.
Patient identifier is “Name and date of birth” to assure you are registering the correct patient.
Demonstrates ability to maintain confidentiality of patient information.
Determine if the patients insurance is contracted with USC.
Edit insurance information as appropriate.
Resolve all GE Centricity Alerts.
Assure all documents are obtained signed and scanned or available in the EMR a. Insurance Card b. Identification Card c. Condition of Service - hospital document d. Financial Responsibility- Physician document e. Notice of Privacy Practices-
Obtain patient demographics confirm all are current and correct in both hospital and physician systems.
Utilize appropriate a. Financial Class b. Plan Id's c. Service Code d. Patient type
Ability to verify and comprehend insurance benefits via: a. Contacting insurance companies directly b. Electronic verification system (Ecommerce or Passport or direct insurance websites) c. Ensure effective dates and co-pays are documented in registration systems
In Physician System Utilize appropriate a. FCS b. Alternate Insurance
Assuring authorizations are in place as specified by patients carrier
Customer service skills: a. Phone etiquette b. Scripting as provided by supervisor/management c. Escort patients as needed d. Professional conduct when speaking to patients and co-workers and Physicians
Ability to request patient financial liabilities (Co-pay outstanding balances)
Follow and adhere dress code attendance policy's provided by Human Resources
Assist Supervisor as needed with special projects and other duties as assigned a. Scheduling b. Break and or Lunch coverage c. Check out d. Any other duties assigned by your supervisor
Balances cash drawer to Batch.
Closes out batches.
Prepare bank deposit for Physician practice.
Performs other duties as assigned.
Required Qualifications:
Req High school or equivalent Or equivalent evidence in file required.
Req Must have excellent communication skills, including the ability to speak, read and write English proficiently.
Req Must be comfortable with computers.
Req In depth knowledge of Cerner, most insurance types, and basic computer programs.
Req Demonstrate excellent customer service behavior.
Pref Knowledgeable in medical terminology strongly preferred.
Preferred Qualifications:
Pref 3 months Experience in an office or ambulatory clinic setting *OR 1 year of hospital experience or in a related field
Pref Knowledgeable in medical terminology strongly preferred.
Required Licenses/Certifications:
Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
The hourly rate range for this position is $22.00 - $34.18. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Notice of Non-discrimination
Employment Equity
Read USC's Clery Act Annual Security Report
USC is a smoke-free environment
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
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Auto-ApplyOBGYN Job in Central CA | $450K+ Year 1, Flexible Time Off, 1:10 Call
Scheduler job in Fresno, CA
Job Description
Join a thriving healthcare network in the San Joaquin Valley, offering a balanced 50/50 OB and GYN practice with the flexibility to enhance your career and enjoy life outside of work. As part of this opportunity, you'll benefit from robotics, a generous compensation package, and strong support from an experienced team. This position promises excellent earning potential, a manageable call schedule, and a collaborative work environment that includes APP support.
Position Highlights:
50/50 OB and GYN with ample GYN surgeries
Laborist position available as alternative employment
Robotics available and support for 30+ patients per day
$450,000+ Guaranteed Salary in Year 1
4 shifts/month
15-20 deliveries per month
8 bed Level II NICU, 3 C-Section rooms, and 24/7 Anesthesia
EPIC EMR with Dictation and AI integration
Full benefits, including medical, dental, vision, and a flexible time off plan
As the fifth-largest city in California, this city in the San Joaquin Valley offers a unique blend of urban convenience and outdoor adventure. With an affordable cost of living, excellent schools, and proximity to three national parks, this s a great place to work and raise a family. The city is also recognized for its diversity and has a thriving culinary scene, making it a fantastic place to explore, work, and live.
Community Highlights:
1,000,000+ residents, 9th most racially diverse large city in the U.S.
Cost of living: New homes for $200/sq ft
Highly rated schools, including top charter schools and a Blue-Ribbon district
Known as “California's Best Kept Foodie City Secret”
Under 90 minutes to Yosemite, Sequoia, and Kings Canyon National Parks
7 higher learning institutions, including a DO medical school and several universities
Take advantage of this rare opportunity to make an impact in a dynamic community while enjoying a fulfilling career in OBGYN.
Surgery Scheduler/Reception
Scheduler job in Fresno, CA
Job Description
Regional Hand Center is growing and has a new opportunity for an evening Surgery Scheduler/Receptionist - This at-will, full-time position is a part of a supportive, interactive team. The selected candidate will be responsible for scheduling emergent and routine surgeries. Working to maximize the efficiency of the ambulatory surgery center staffing and resources while ensuring superior quality of care for patients, families, and internal customers.
RESPONSIBILITIES include, but not limited to:
Scheduling Surgeries
Scheduling pre and post-operative Appointments
Scheduling Post-Operative Appointments
Interfacing with patients, surgeons, staff, referring providers, departments, adjusters, vendors, etc.
Obtaining insurance Authorizations or Pre-Certifications
Prior Experience/Qualifications:
Prior experience with insurance verification, preauthorization,
Familiar with medical clearances as they relate to surgical patients.
Familiar with referrals, authorization, pre-certifications, and eligibility.
Experience with patient financial counseling and collecting out-of-pocket expenses from patients and families.
Demonstrated excellent organizational, customer service, professional written and verbal communication skills.
Bilingual - English/Spanish
REQUIRED QUALIFICATIONS:
High School Graduate or equivalent
Job Type:
Job Type: Full-time (M-F) 12-8:30 pm
RHC is a California at-will, equal opportunity employer offering a friendly, engaged work environment and competitive benefits.
Surgery Scheduler & New Patient Referrals
Scheduler job in Clovis, CA
What Clinical Services contributes to Cardinal Health
Clinical Care Delivery provides high quality, patient-centered care focused on diagnosing, treating and managing care while ensuring the safety, efficiency and effectiveness of the practice.
Clinical Services are responsible for medical services that directly or indirectly provide healthcare to patients.
Responsibilities
Scheduling patient surgeries
Manage New Patient Referrals
Qualifications
0-2 years of experience, preferred
High School Diploma, GED or equivalent work experience, preferred
What is expected of you and others at this level
Acquires job skills and learns company policies and procedures to complete standard tasks
Works on basic and routine assignments
Selects correct processes from prescribed rules or guidelines
Work is closely managed and follows detailed instructions
Seeks regular guidance and advice from supervisor
Anticipated hourly range: $21.00 per hour - $26.56 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 10/25/2025 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
Auto-ApplyBilingual Pediatric-Orthodontic Referral Specialist
Scheduler job in Fresno, CA
Pediatrics-Orthodontics Referral Specialist
Summary:We are seeking a highly skilled Pedo-Ortho Referral Specialist to join our team. This individual will be responsible for maintaining both pediatric and orthodontic patients, as it pertains to orthodontia, and will be responsible for accessing eligibility reports, call parents, educating parents on orthodontic evaluations, greeting patients in pediatric clinics, and scheduling patients for their orthodontic consultation. The ideal candidate will have ha strong background in both pediatric dentistry and orthodontics and possess excellent communication and organizational skills. Primary responsibilities include qualifying and scheduling patients for complimentary orthodontic evaluations.
Pay Range: $18.00-$22.00/hr (Based on experience)
At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.
What we provide to you as a CHOICE teammate:
Care for your wellbeing and work-life balance
Professional and personal growth
Experienced leadership support
Fun and supportive team dynamic with events and celebrations
Comprehensive benefit package
Responsibilities
Essential Duties and Responsibilities: include the following. Other duties may be assigned.
PEDO ORTHO SPECIALIST INITIATIVES
Coordinating both pediatric and orthodontic patients
Obtain reports and analyze patient data
Promote our dental practices by directly engaging with patients and referral partners in the communities in which we serve to increase community awareness of our services and generate new patient leads.
As a Pedo Ortho Specialist, exemplify and embody CHOICE standards.
Develop knowledge and understanding of underserved community health and dental health issues in target populations.
Seek and engage families and individuals to educate and inform them on the importance of orthodontic dental care at Children's CHOICE Healthcare Services.
Respond to requests for information about our company, services, and basic dental information to engage, educate and empower patients to schedule appointments at our clinics.
Complete ad hoc projects per needs of management and team.
Support orthodontic growth goals for new patient appointments by:
Obtaining data from reports to identify qualified patients
Greeting qualified patients at their pediatric appointment and schedule orthodontic consultations
Engage with parents via phone and in person to educate on the importance of orthodontia care and to schedule complimentary orthodontic exams.
Scheduling pediatric patients for orthodontic exams.
Follow up with patients who are not ready to schedule, or have postponed scheduling their orthodontic exam.
Directly engaging potential new orthodontic patients and scheduling consultation appointments or gathering information for follow-up.
Ensuring that monthly appointment goals are met as set by Ortho Manager to support operational growth targets.
Collaborate with both the pediatric and orthodontic teams to provide comprehensive care to patients.
Maintain accurate patient records and schedules
Attend both pediatric and orthodontic huddles
Understand and comply with ethical, legal and regulatory requirements applicable to industry.
Collaborate with clinic teams for existing and new patient conversion efforts.
Ensure high customer satisfaction by providing quality service to customers while upholding and demonstrating company values.
Qualifications
Education and/or Experience:
High school diploma or equivalent
Demonstrated experience and success in customer service.
Bilingual in Spanish is required
Auto-ApplyReferral Response Coordinator - Night Shift
Scheduler job in Fresno, CA
Donor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Respond promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process.
Conducts chart reviews and determines medical suitability in conjunction with other clinical personnel. Understands and accurately maintains donor information and charting.
Assess hemodynamic stability and develops strategies in conjunction with DNW clinical staff to maintain organ function.
Collaborates with Physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD evaluation.
Provides education to hospital staff about the donation process.
Performs donor physical assessments. Obtains, labels, and packages blood for tissue typing and infectious disease testing. Informs hospital staff on progression of referral process.
Review medical-legal documentation pertaining to brain death declaration is completed according to hospital policy and in accordance with American Association of Neurology Guidelines.
Provides emotional support and expertise in donation process for donor families and utilizes DNW staff or hospital resources, as needed.
Performs administrative functions in a timely manner.
QUALIFICATIONS
Strong organizational skills.
Works well under pressure.
Ability to communicate and present information effectively and concisely within a team environment.
Strong interpersonal skills.
Proactive team player who can multitask with ease, and uphold organizational core values.
Strong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment
EDUCATION AND EXPERIENCE
Bachelor's degree in allied or health science or equivalent experience.
Licensed LVN, EMT, Paramedic or RRT preferred.
Previous OPO experience preferred.
Experience in medical / critical care field preferred.
Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings' compensation ranges include location-based differentials but may not be reflective of a candidate's final base salary. Location differentials are determined by an employee's home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West's Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
Auto-ApplyCredentialing Specialists
Scheduler job in Fresno, CA
Job Description
Type: Full Time
Overtime Exempt: Yes
Reports To: ARMADA HQ
Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require.
Security Clearance Required: N/A
*************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT********
Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following:
Duties & Responsibilities:
The Credentialing Specialists shall:
View, manage, and check daily appointments in time trade scheduling tool
Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards,
Perform Certificate Rekey, Pin Reset, and Card Update
Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT)
Store cards in a lockable container (file cabinet)
Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID
Credentialing Specialists shall issue PAC Cards and Access Cards
Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction
Credentialing Specialists shall keep a log of Cards issued and collected
Perform Registrar and Activator duties as required
Credentialing Specialists shall perform Card Custodian duties
Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators
Applicant Communications regarding credential status
Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM
Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required
Other duties as assigned.
Knowledge, Skills, and Abilities (KSAs):
Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements.
Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs.
Knowledge of PII handling and federal credentialing policies.
Skill in managing daily credential operations, workstations and equipment.
Strong customer service and communication skills.
Skill in preparing and submitting daily site reports.
Strong attention to detail and documentation accuracy.
Ability to follow federal credentialing standards and procedures.
Minimum/General Experience:
Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program.
Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures.
Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require.
Minimum Education:
High School Diploma, or equivalent
Disclaimer:
The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ******************
Special Notes: Relocation is not available for these jobs.
ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
Patient Access Coordinator - West Fresno CHC
Scheduler job in Fresno, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
Competitive pay which matches your abilities and experience
Health coverage for you and your family
Generous number of vacation days per year
A robust wellness plan and health club discounts
Continuing education assistance to grow and further your talents
403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click “apply.”
We're looking for someone to join our team as a Patient Access Coordinator who:
The Patient Access Coordinator (PAC) is part of Clinica Sierra Vista's Eligibility and Enrollment Team. The PAC will ensure that all patients receive adequate support and guidance in obtaining healthcare coverage. The PAC will provide an array of program related enrollment services, as well as, conduct community outreach activities. The PAC is under the leadership of the Program Supervisor.
Essential Functions:
Assist, support, and screen patients for any of the following programs or services: Medi-Cal (new and renewals), Covered CA, Sliding Fee, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts and Transportation needs.
Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed.
Assists patients with no income or proof of income with the completion of Self Declaration forms.
Provide superior customer service to patients and team members with an attitude of helpfulness, dignity and respect.
Present all patients on the Sliding Fee Program with an annual Assurance Card and provide education and information on the healthcare benefits the patient has to the right to.
Coordinate and/or conduct community outreach activities as directed.
Provide input to Supervisor regarding site related issues and suggestions for improvement.
Assist with collection of data for program and site audits.
Document all notes and encounters in Clinica's EMR.
Ensure proper follow-up is completed in a timely basis.
Other duties as assigned. Please see attachment for full job description.
You'll be successful with the following qualifications:
Graduation from high school or completion of a General Equivalency Degree (GED).
Basic Computer Skills.
Valid California driver license and current automobile insurance.
Precise and conscientious about details.
Excellent communication skills.
Ability to handle multiple tasks well.
Ability to work well independently and with others.
Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
Auto-ApplyHSPD-12: Government Badging & Credentialing Specialist (Traveler: Fresno, CA - REF1814Q)**
Scheduler job in Fresno, CA
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Duties and Responsibilities:
Enrollment Process Management:
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets.
Answering phone calls/email inquiries for all things related to PIV credentials and access control matters.
Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Ensure that all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts.
Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
Provide excellent customer service to address questions and concerns related to the enrollment process.
Escalation management, as it involves listening, understanding, and responding to customer needs and expectations.
De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
Recordkeeping:
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files.
Compliance and Training:
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Qualifications
Required Competencies:
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Attend local hiring events 3 - 4 times a month (may vary, depending on the business need).
Perform other job-related duties as assigned.
Physical Requirements:
The role primarily involves sedentary work.
There may be occasional instances of stair climbing.
Periodic standing and/or walking for extended durations may be required.
Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
Requires typing for most of the day.
Effective communication through frequent periods of talking and listening is essential.
Travel Requirements:
This position requires 50-75% travel domestically, with trips lasting one week or longer.
Willing to travel with 1-5 days' notice.
Regular duties will be performed at assigned locations when not on travel.
Education:
High School diploma, GED certification
Clearance Requirement:
US Citizenship is required.
Active Public Trust/MBI clearance or the ability to obtain one.
Starting salary range:
$38,000 - $47,400 (depending on experience)
Citizant offers a competitive benefits package, including:
Health and Welfare (H&W) benefit
Medical, dental, and vision insurance
Life and Disability Insurance
401(k)
Generous Paid Time Off (PTO)
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Disclaimer:
Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Patient Care Rep
Scheduler job in Hanford, CA
The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.
Responsibilities
Essential Functions:
* Set and achieve personal sales goals while supporting the goals of the team.
* Greet patients in a timely, professional, and engaging manner.
* Introduce new patients to the office and staff.
* Provide patient consultations and communicate information about recommended treatments.
* Discuss cost of service, insurance coverage, and payment options with patients
* Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
* Nurture the patient relationship to encourage patient retention.
* Work as a team player to ensure each customer receives the best service possible.
* Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.
Qualifications
Qualifications:
* Minimum of high school diploma or equivalent required.
* Customer service focused.
* Excellent time management and organizational skills.
* Preferred dental office experience.
* Preferred experience with dental insurance.
* Preferred experience with Denticon/Dentrix.
Skills and Abilities:
* Two (2) years of sales, customer service or related work experience.
* Bilingual Spanish-English skills preferred.
* Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
* Ability to quickly learn new procedures and processes.
* Excellent communication and interpersonal skills
* High level of ownership, accountability, and initiative
* Friendly, outgoing, and motivated personality
Work Environment and Conditions:
* Travel as needed for training and to perform job functions.
* Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
* Potential of prolonged sitting and standing
Auto-ApplyPatient Care Rep
Scheduler job in Hanford, CA
The Patient Care Coordinator (PCC) at Sonrava serves as the key liaison for our patients, ensuring a seamless and welcoming experience from the moment they arrive. In this role, the PCC will greet patients warmly, introduce them to our office, coordinate treatment services, and cultivate lasting relationships. Collaborating closely with the Business Manager, the PCC must possess exceptional communication skills, a genuine passion for outstanding customer service, and a talent for sales. The ultimate goal of the Patient Care Coordinator is to make every patient feel valued and at ease, delivering the Ultimate Patient Experience during each visit to our offices.
Responsibilities
Essential Functions:
Set and achieve personal sales goals while supporting the goals of the team.
Greet patients in a timely, professional, and engaging manner.
Introduce new patients to the office and staff.
Provide patient consultations and communicate information about recommended treatments.
Discuss cost of service, insurance coverage, and payment options with patients
Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments.
Nurture the patient relationship to encourage patient retention.
Work as a team player to ensure each customer receives the best service possible.
Supports strategic local marketing initiatives that help drive brand awareness and new patient growth.
Qualifications
Qualifications:
Minimum of high school diploma or equivalent required.
Customer service focused.
Excellent time management and organizational skills.
Preferred dental office experience.
Preferred experience with dental insurance.
Preferred experience with Denticon/Dentrix.
Skills and Abilities:
Two (2) years of sales, customer service or related work experience.
Bilingual Spanish-English skills preferred.
Ability to handle patient concerns and prioritize multiple tasks in a fast-paced environment positively and proactively.
Ability to quickly learn new procedures and processes.
Excellent communication and interpersonal skills
High level of ownership, accountability, and initiative
Friendly, outgoing, and motivated personality
Work Environment and Conditions:
Travel as needed for training and to perform job functions.
Safety procedures and personal protective equipment are required to minimize the risks from X-rays and blood-borne pathogens.
Potential of prolonged sitting and standing
Auto-ApplyReferral Response Coordinator - Night Shift
Scheduler job in Fresno, CA
Job DescriptionDonor Network West's mission is to save and heal lives through organ and tissue donation for transplantation and research. At Donor Network West, we're looking for people who embody our core values: passion, excellence, equity and inclusion, and relationships. We welcome diverse perspectives and foster an environment of collaboration and service.
POSITION SUMMARY
The Referral Response Coordinator is responsible for response to donor referrals, donor evaluation, referral management, and collaborates with hospital staff and MDs in referral management. Additionally, the Referral Response Coordinator supports donor families, provides family care and may provide families with the option of organ and/or tissue donation. These entire job functions collaborate with other staff in varies departments at Donor Network West, and within the community of hospitals and coroner/medical examiner offices.ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
Respond promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process.
Conducts chart reviews and determines medical suitability in conjunction with other clinical personnel. Understands and accurately maintains donor information and charting.
Assess hemodynamic stability and develops strategies in conjunction with DNW clinical staff to maintain organ function.
Collaborates with Physician and hospital staff to develop plan for referral management from initial referral through declaration of death/DCD evaluation.
Provides education to hospital staff about the donation process.
Performs donor physical assessments. Obtains, labels, and packages blood for tissue typing and infectious disease testing. Informs hospital staff on progression of referral process.
Review medical-legal documentation pertaining to brain death declaration is completed according to hospital policy and in accordance with American Association of Neurology Guidelines.
Provides emotional support and expertise in donation process for donor families and utilizes DNW staff or hospital resources, as needed.
Performs administrative functions in a timely manner.
QUALIFICATIONS
Strong organizational skills.
Works well under pressure.
Ability to communicate and present information effectively and concisely within a team environment.
Strong interpersonal skills.
Proactive team player who can multitask with ease, and uphold organizational core values.
Strong attention to detail, excellent written and verbal communication skills. Thrives in a fast-paced dynamic environment
EDUCATION AND EXPERIENCE
Bachelor's degree in allied or health science or equivalent experience.
Licensed LVN, EMT, Paramedic or RRT preferred.
Previous OPO experience preferred.
Experience in medical / critical care field preferred.
Donor Network West takes a market-based approach to pay. All candidates' starting pay will be determined based on job-related skills, experience, qualifications and interview performance.
Our job listings' compensation ranges include location-based differentials but may not be reflective of a candidate's final base salary. Location differentials are determined by an employee's home address, associated market data provided by government reporting and processed by Payroll.
If selected, Donor Network West's Recruiting & Compensation Team will provide further detail!
Salary data provided by third party sites do not accurately reflect our pay structure.
Patient Access Coordinator - West Fresno CHC
Scheduler job in Fresno, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
* Competitive pay which matches your abilities and experience
* Health coverage for you and your family
* Generous number of vacation days per year
* A robust wellness plan and health club discounts
* Continuing education assistance to grow and further your talents
* 403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."
We're looking for someone to join our team as a Patient Access Coordinator who:
The Patient Access Coordinator (PAC) is part of Clinica Sierra Vista's Eligibility and Enrollment Team. The PAC will ensure that all patients receive adequate support and guidance in obtaining healthcare coverage. The PAC will provide an array of program related enrollment services, as well as, conduct community outreach activities. The PAC is under the leadership of the Program Supervisor.
Essential Functions:
* Assist, support, and screen patients for any of the following programs or services: Medi-Cal (new and renewals), Covered CA, Sliding Fee, Cal-Fresh, Homeless Status, Breast and Cervical Cancer Treatment Program, Every Women Counts and Transportation needs.
* Schedule and meet one-on-one with patients to assist them in enrolling and obtaining the medical care and treatment needed.
* Assists patients with no income or proof of income with the completion of Self Declaration forms.
* Provide superior customer service to patients and team members with an attitude of helpfulness, dignity and respect.
* Present all patients on the Sliding Fee Program with an annual Assurance Card and provide education and information on the healthcare benefits the patient has to the right to.
* Coordinate and/or conduct community outreach activities as directed.
* Provide input to Supervisor regarding site related issues and suggestions for improvement.
* Assist with collection of data for program and site audits.
* Document all notes and encounters in Clinica's EMR.
* Ensure proper follow-up is completed in a timely basis.
* Other duties as assigned. Please see attachment for full job description.
You'll be successful with the following qualifications:
* Graduation from high school or completion of a General Equivalency Degree (GED).
* Basic Computer Skills.
* Valid California driver license and current automobile insurance.
* Precise and conscientious about details.
* Excellent communication skills.
* Ability to handle multiple tasks well.
* Ability to work well independently and with others.
* Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
HSPD-12: Government Badging & Credentialing Specialist - Swing Shift (Fresno, CA. - REF1781I)**
Scheduler job in Fresno, CA
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Duties and Responsibilities:
Enrollment Process Management:
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
Answer phone calls/email inquiries related to PIV credentials and access control matters.
Coordinate and conduct the PIV card enrollment process, including verifying applicants' identities and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Ensure all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
Verify the authenticity of the provided documents and information to prevent fraudulent enrollment attempts.
Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
Provide excellent customer service to address questions and concerns related to the enrollment process.
Escalation management involves listening, understanding, and responding to customer needs and expectations.
De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Recordkeeping:
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
Compliance and Training:
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Qualifications
Required Competencies:
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Perform other job-related duties as assigned.
Swing Shift Schedule:
11:00 am - 7:30 pm on Monday & Tuesday.
8:00 am - 4:30 pm. on Wednesday, Thursday & Friday.
Physical Requirements:
The role primarily involves sedentary work.
There may be occasional instances of stair climbing.
Periodic standing and/or walking for extended durations may be required.
Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs.
Requires typing for most of the day.
Effective communication through frequent periods of talking and listening is essential.
Education:
High School diploma, GED certification
Clearance Requirement:
U.S. citizenship is required.
Active Public Trust/MBI clearance or the ability to obtain one
Starting salary range:
$38,000 - $47,400 (depending on experience)
Citizant offers a competitive benefits package, including:
Health and Welfare (H&W) benefit
Medical, dental, and vision insurance
Life and Disability Insurance
401(k)
Generous Paid Time Off (PTO)
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Disclaimer:
Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience!
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
HSPD-12: Government Badging & Credentialing Specialist - Swing Shift (Fresno, CA. - REF1795F)
Scheduler job in Fresno, CA
Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.
Job Description
Duties and Responsibilities:
Enrollment Process Management:
Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets.
Answer phone calls/email inquiries related to PIV credentials and access control matters.
Coordinate and conduct the PIV card enrollment process, including verifying applicants' identities and collecting required documentation.
Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Documentation and Data Collection:
Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants.
Ensure all required documents and forms are properly completed and submitted according to established guidelines.
Verification and Authentication:
Verify the authenticity of the provided documents and information to prevent fraudulent enrollment attempts.
Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process.
Data Security and Privacy:
Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols.
Maintain the security and integrity of collected data and prevent unauthorized access or disclosure.
Communication:
Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow.
Provide excellent customer service to address questions and concerns related to the enrollment process.
Escalation management involves listening, understanding, and responding to customer needs and expectations.
De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Recordkeeping:
Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered.
Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files.
Compliance and Training:
Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment.
Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills.
Qualifications
Required Competencies:
Experience with Microsoft Excel for data management, coordination, and reporting.
Ability to adapt to changing security procedures and requirements.
Prior experience in a similar role, customer service, or administrative position may be advantageous.
Attention to detail and strong organizational skills.
Excellent interpersonal and communication skills.
Ability to handle confidential information with discretion.
Perform other job-related duties as assigned.
Swing Shift Schedule:
11:00 am - 7:30 pm, Monday and Tuesday.
8:00 am - 4:30 pm, Monday through Friday.
Physical Requirements:
The role primarily involves sedentary work.
There may be occasional instances of stair climbing.
Periodic standing and/or walking for extended durations may be required.
Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 pounds.
Requires typing for most of the day.
Effective communication requires frequent periods of talking and listening.
Education:
High School diploma, GED certification
Clearance Requirement:
U.S. citizenship is required.
Active Public Trust/MBI clearance or the ability to obtain one
Starting salary range:
$38,000 - $47,400 (depending on experience)
Additional Information
Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and, in return, receive excellent compensation and benefits, as well as the opportunity for personal and professional development.
Benefits include:
Medical, dental, and vision insurance
401(k)
Generous PTO
Company-paid life and disability insurance
Flexible Spending Accounts (FSA)
Employee Assistance Program (EAP)
Tuition Assistance & Professional Development Program
Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.