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Scheduler jobs in Daytona Beach, FL - 171 jobs

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  • CALL CENTER SCHEDULER

    Radiology Associates of Daytona

    Scheduler job in Daytona Beach, FL

    Job DescriptionJob Title: Full-Time Call Center Scheduler - Outpatient Imaging Center About Radiology Associates: Radiology Associates is a leader in patient care and medical imaging in the Eastern Central Florida area. We are dedicated to providing our patients with the highest quality imaging services, using state-of-the-art technology in a comfortable and professional environment. At Radiology Associates, we understand that our employees are the key to creating an exceptional patient experience and fostering a positive, purposeful work environment. As a part of our team, you will be joining an elite group working in a facility recognized as a Breast Imaging Center of Excellence by the American College of Radiology. If you're seeking growth, stability, or simply want to join an exceptional team, this is the perfect opportunity for you. We are committed to building a diverse and inclusive community where employee contributions are recognized, valued, and appreciated. Position Overview: Radiology Associates is seeking a Full-Time Call Center Scheduler for a fast-paced outpatient imaging center. This position involves providing excellent customer service while obtaining and entering accurate demographic and insurance information into our RIS (Radiology Information System). The Scheduler will ensure patients are scheduled for their exams in a timely and efficient manner. Key Responsibilities: Receive inbound calls from patients and physician offices to schedule requested exams. Make outgoing calls to patients to schedule exams based on orders received via fax or electronic requisition. Provide exceptional customer service, addressing inquiries and resolving any scheduling issues. Handle non-routine calls that may require deviation from standard procedures. Accurately enter and update patient demographic and insurance information into the RIS system. Perform other related duties as assigned. Qualifications: High School Diploma or GED required. 3-6 months call center experience. Excellent written and verbal communication skills. Intermediate computer skills and excellent customer service skills are essential. Strong organizational skills with the ability to multitask in a fast paced environment. Knowledge of medical terminology is a plus. A minimum of one year of related medical office experience is preferred. Understanding of Medicare, Medicaid, private insurance, HMOs, and PPOs is a plus. What We Offer: Affordable Benefits: Medical, Dental, and Vision. Employee Assistance Program (EAP). Paid Time Off and Paid Holidays. Paid Life and AD&D Insurance. Travel Assistance and Identity Theft Assistance. Employee Recognition Program. 401K Program. Employee Referral Bonus Program. Equal Opportunity Employer: We are an Equal Opportunity Employer and comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances. We are a Drug-Free and Tobacco-Free Workplace and participate in E-Verify.
    $26k-46k yearly est. 13d ago
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  • Home Health Agency Scheduler

    Assisting Hands of South Volusia

    Scheduler job in Daytona Beach, FL

    Job DescriptionBenefits: Bonus based on performance Dental insurance Health insurance Paid time off Vision insurance This position has primary responsibility for maintaining positive relationships with caregivers and clients through staffing and scheduling services. The Client Care Coordinator must match the needs of our clients with the personalities and talents of our caregivers. This position involves extensive telephone work and interaction with caregivers, clients, and health care professionals. 1. Answers, screens, and transfers phone calls. 2. Staff cases must be familiar with all cases, clients, and caregivers for staffing shifts. Matches caregiver with cases suited for their availability and sees that their skills are suited for clients Plan of Care (POC). 3. Must communicate very clearly via telephone, email, and/or text with caregivers to ensure caregivers understand the needs of the clients and the dates and times of their shifts. 4. Communicates with clients to update them when a new caregiver is being introduced to the case. 5. Handles/resolves client and caregiver issues, problems and scheduling changes, and requests assistance from other staff as needed. 6 . Works closely with Care Managers to make requests and/or recommendations for follow-up and/or Supervisory Visit(s) from Care Manager. 7 . Works closely with Recruiting team to make recommendations for recruiting needs. 8. Handles "On-Call" after business hours to ensure all calls are correctly routed and addressed in case of emergencies.
    $26k-46k yearly est. 13d ago
  • Home Health Scheduler

    Parx Home Health Care

    Scheduler job in Maitland, FL

    Our Clinical Team Support is a critical role within the agency, responsible for scheduling home health visits, managing staff productivity, and supporting a range of administrative responsibilities to ensure smooth operations in the office. This position requires an individual with excellent organizational skills, the ability to multitask, and a strong focus on maintaining productivity levels for clinical staff. Job Duties: Coordinate and schedule skilled nursing, therapy (PT, OT, ST), and aide visits based on patient needs, physician orders, and insurance requirements, ensuring timely and appropriate care delivery. Assign clinicians based on skillset, availability, and location to optimize efficiency, minimize travel, and balance workloads. Monitor and adjust daily schedules to accommodate cancellations, urgent needs, and staff availability (e.g., sick leave, vacations). Communicate with clinicians to confirm availability, address scheduling needs, and ensure patient needs are met promptly. Contact patients and families to confirm appointments, manage changes, and address scheduling concerns to ensure a positive care experience. Track clinician productivity, visit completion, punctuality, and compliance with agency standards and regulatory requirements. Maintain accurate documentation in the EHR/scheduling system, ensuring all visits are logged, compliant, and billable. Collaborate with admissions to integrate new patients into schedules and ensure a smooth start of care. Support documentation workflows by assisting with required clinical forms, admission/discharge paperwork, and regulatory compliance. Coordinate with the billing department to verify visit authorizations and support accurate billing and reimbursement processes. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements Ability to sit in front of and operate a computer for extended periods of time. Ability to verbally communicate effectively over the telephone, and in person. Ability to lift, carry and move objects of varying size weighing up to 20 pounds. Ability to travel to different physical locations in the course of work. Monday to Friday, with occasional flexibility needed to accommodate patient needs and last-minute schedule changes. Benefits What We Offer-Our Work/Life Balance A workplace where your ideas and voice actually matter Supportive leadership Competitive salary Health, dental, vision insurance 3 Weeks Paid Time Off & Holiday Pay Health, Vision, Dental Benefits 401K plus Employer Contribution Voluntary Life Insurance Critical Illness, Group Hospital Indemnity, Accident Insurance
    $27k-46k yearly est. Auto-Apply 24d ago
  • Construction Site Scheduler

    Teicon Engineering

    Scheduler job in Mims, FL

    TEICON ENGINEERING invites you to contribute your scheduling expertise to a major construction project in Mims, Florida. Delivered on behalf of a leading global industrial and chemical company, the assignment involves supporting site-level planning activities for a greenfield construction project covering multiple disciplines. The contract will begin in January 2026 and is planned for a duration of at least one year. Please note: Depending on project needs, the selected candidate may be temporarily assigned to a project in Nederland, Texas, for a couple of weeks. Travel readiness is therefore essential. Project Location: Mims, Florida (with short-term assignment in Nederland, Texas possible) Start Date: December 2025 hiring; mobilization January 2026 Contract Type: Fixed-term employment or freelance contract Duration: Minimum one year Workload: 56 hours per week, 6 days per week Per Diem: Provided according to site-specific rules Develop, maintain, and update site construction schedules in coordination with project management and all relevant field disciplines. Monitor progress on a daily and weekly basis, compare actual versus planned performance, and highlight deviations requiring corrective action. Prepare schedule updates, progress measurements, and forecasting for internal and external stakeholders. Support the creation and maintenance of progress measurement systems aligned with project controls procedures. Coordinate with Civil, Mechanical, Electrical, and Instrumentation teams to ensure alignment between discipline-level plans and the integrated project schedule. Facilitate schedule-related communication across subcontractors, field supervision, and project controls personnel. Provide regular reporting on critical paths, milestones, risks, and impacts to overall project timelines. Support planning activities related to commissioning and handover phases, ensuring schedule readiness and milestone tracking. Maintain Primavera P6 schedules with accurate logic, sequencing, resources, and status updates. You have proven experience managing greenfield construction projects from piling through commissioning phases. You bring strong knowledge of construction disciplines including Civil, Mechanical, Electrical, and Instrumentation. You are proficient in Primavera P6 and experienced in developing progress measurement systems. Familiarity with Advanced Work Packaging (AWP) is considered a plus. You are willing to travel and temporarily relocate if required, including short-term assignment at a job site in Texas. You communicate effectively in English and are comfortable working in dynamic, multidisciplinary environments. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability status.
    $26k-46k yearly est. 47d ago
  • Medical Scheduler

    Central Florida Family Health Center Inc. 3.9company rating

    Scheduler job in Sanford, FL

    The Medical Scheduler is responsible for scheduling patient appointments by telephone within the guidelines set by True Health. PRIMARY FUNCTIONS Answer incoming calls from patients who are requesting appointments. Schedule appointments on the computer within the guidelines set by True Health. Answer patient questions as needed and within the scope of responsibilities. Follow Customer Service guidelines as set forth by the company. Other responsibilities as assigned EDUCATION AND EXPERIENCE High School Diploma or equivalent Minimum 1 year of telephone or customer service experience Minimum 1 year of medical experience KNOWLEDGE, SKILLS AND ABILITIES Typing/keyboarding 35 wpm 10-key adding machine Computer literacy Effective verbal and listening communication skills Ability to manage heavy call volumes Ability to work well independently and with others ADDITIONAL QUALIFICATIONS 1. Bilingual a plus, but not required RELATIONSHIP REPORTING 1. Reports to the Medical Scheduling Manager PHYSICAL REQUIREMENTS Ability to see and read computer screen and printed materials with or without vision aids Ability to sit, stand, or view a computer screen for extended periods of time Ability to perform repetitive hand and wrist motions for extended periods of time
    $26k-30k yearly est. Auto-Apply 7d ago
  • Bilingual Call Center Scheduler

    Healthcare Support Staffing

    Scheduler job in Maitland, FL

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Knowledgeable of all physician's specialties, schedules and insurances Schedule patient appointments for all practice physicians and locations Triage patient complaints thoroughly when scheduling their appointment Assists front desk staff with referral scheduling Complete “Triage Tech Sheet” and process per protocol Enter or verify all personal and billing information when scheduling appointments for New or Established patients Notify appropriate location of cancel, reschedule, or WI appointments including completing Call Logs in a timely manner Requirements: Qualifications Two years of experience handling heavy scheduling for a Multi-Physician office (please highlight in the resume). Quick learner and bubbly Bilingual Spanish Ability to float to front office as needed Ability to start within a couple of days (Diane won't take someone who needs to give ample notice) Additional Information Hours for this Position: Monday-Friday 8am-5pm Advantages of this Opportunity: Competitive salary $11.00-$12.50 per hr. pending experience Excellent Medical benefits Offered, Medical, Dental, Vision, 401k, and PTO Growth potential Fun and positive work environment
    $11-12.5 hourly 11h ago
  • Appointment Scheduler

    Dental Office

    Scheduler job in Winter Springs, FL

    Collins Dental is a fast-paced, forward-thinking, state-of-the-art dental office seeking an Appointment Scheduler to serve our growing office in Winter Springs, FL! We provide all phases of family, cosmetic, and implant dentistry. Appointment Schedulers are responsible for handling calls from new and existing patients regarding a variety of requests, including scheduling patients. Using their SUPERIOR customer service skills, these professionals address issues, provide support, and offer information as needed to keep patients satisfied and retain excellent patient relationships! Customer service and dental experience are preferred but not required. Strong phone and verbal communication skills are a must! Competitive hourly rate, performance-based bonus, medical coverage, dental coverage, 401(k), and uniforms are just a few of the benefits. Are you committed to excellent customer service, enthusiastic about learning, hardworking, and have superior phone skills? If so, please submit a resume, salary history, and a letter stating why you are the perfect candidate to hire! Schedule Full-time Monday - Friday, 8:00 AM - 5:00 PM Responsibilities Manage large amounts of inbound and outbound calls in a timely manner Answer inquiries by clarifying desired patient needs and information, researching, locating, and providing a solution, implementing solutions, and escalating any unresolved issues Follow communication “scripts” when handling different calls Seize the opportunity to “close” the call Build sustainable relationships by engaging patients and going the extra mile Keep records of call conversations in a comprehensible way Continue to update job knowledge by participating in team meetings and education opportunities Meet personal and team qualitative and quantitative targets Requirements Strong phone and verbal communication skills, along with active listening Previous experience in a customer support role Ability to multitask, set priorities, problem solve, and manage time effectively Relationship builder High School Diploma INDHRFO02
    $28k-39k yearly est. Auto-Apply 24d ago
  • Medical Scheduler

    Mytruehealth

    Scheduler job in Sanford, FL

    The Medical Scheduler is responsible for scheduling patient appointments by telephone within the guidelines set by True Health. PRIMARY FUNCTIONS Answer incoming calls from patients who are requesting appointments. Schedule appointments on the computer within the guidelines set by True Health. Answer patient questions as needed and within the scope of responsibilities. Follow Customer Service guidelines as set forth by the company. Other responsibilities as assigned EDUCATION AND EXPERIENCE High School Diploma or equivalent Minimum 1 year of telephone or customer service experience Minimum 1 year of medical experience KNOWLEDGE, SKILLS AND ABILITIES Typing/keyboarding 35 wpm 10-key adding machine Computer literacy Effective verbal and listening communication skills Ability to manage heavy call volumes Ability to work well independently and with others ADDITIONAL QUALIFICATIONS 1. Bilingual a plus, but not required RELATIONSHIP REPORTING 1. Reports to the Medical Scheduling Manager PHYSICAL REQUIREMENTS Ability to see and read computer screen and printed materials with or without vision aids Ability to sit, stand, or view a computer screen for extended periods of time Ability to perform repetitive hand and wrist motions for extended periods of time
    $25k-32k yearly est. Auto-Apply 7d ago
  • Patient Services Coordinator, Home Health

    Centerwell

    Scheduler job in Lake Mary, FL

    **Become a part of our caring community and help us put health first** The **Patient Services Coordinator** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required** **Experience/Skills:** + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. + Must have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $40k-52.3k yearly 17d ago
  • Scheduling Coordinator - Winter Springs, FL

    Alpha Environmental Management Corp

    Scheduler job in Winter Springs, FL

    Valor Environmental is seeking a dynamic and talented Scheduling Coordinator to join our team! Our client-focused firm has a strong culture rooted in trust, integrity, professionalism and excellence. We are committed to providing clients with cutting-edge consultation and innovative environmental, safety, quality assurance, and energy solutions that improve lives. You'll find that our team consists of talented, dedicated people who share our enthusiasm for the outdoors and our sense of pride! Responsibilities Maintain constant communication with internal managers, field services managers, and clients Schedule and coordinate daily/weekly maintenance for the field crews in designated regions Receive, input, and retain all records of Environmental Field Services (EFS) work Accurate and timely review of Work Quality Sheets including approvals all related data entry Assist Field Services Managers and field crews in the training and tracking of Work Quality Sheets to ensure they are accurate records and submitted on time on a daily basis Keep accurate records of proposals for designated region Ensure pricing is correct for billing purposes including fee schedules Interface with the field to coordinate and confirm client Purchase Orders are assigned prior to work performed Utilize NetSuite for client information management and the submittal of Valor Purchase Orders Other tasks and duties may be assigned as needed Requirements AA or AS degree or equivalent experience 2 years minimum experience working in a multi-tasking administrative role Proficient in Microsoft Office/Excel and Outlook Google Docs, Streets & Trips (Routing), NetSuite and/or other Accounting software Knowledge is a plus Requirements PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to reach with hands and arms and climb or balance. Specific vision abilities required by this job include close vision. Salary Description $40,000 - $45,000
    $40k-45k yearly 6d ago
  • Medical Receptionist

    American Family Care, Inc. 3.8company rating

    Scheduler job in Casselberry, FL

    Benefits: * 401(k) * Employee discounts * Health insurance Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Clinic Hours are 8am-8pm M/F and 8am-5pm S/Su. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $18.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18 hourly 34d ago
  • Patient Access Specialist

    Us Tech Solutions 4.4company rating

    Scheduler job in Maitland, FL

    + Strong accurate data entry skills + Previous work experience in Specialty Pharmacy or Customer Service preferable + Professional level skills in computer use, including but not limited to Microsoft Office, email, web-based applications and key boarding skills **Responsibilities:** + Experience working with people in situations that are high-pressure and time-sensitive (either telephone or face-to-face), and that involve solving problems, making decisions, using excellent judgment and "customer service" skills. This can be obtained through a combination of work experience and post high school education, and need not be obtained in a traditional "customer service" setting **Experience:** + Strong ability to multi-task and strong time management skills + Ability to function in a high-volume, fast-paced environment + Dependable and strong work ethic + Ability to accept and implement feedback and coaching **Skills:** - Experience working with databases (CRM preferable) or a tracking system; Salesforce CRM experience - Experience working in a health care/pharmaceutical industry environment - Understanding of challenges associated with patients' medical condition **Education:** + High School or bachelor's degree in any field. **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** (********************************** . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $25k-31k yearly est. 26d ago
  • Insurance Verifications I

    Axium Healthcare Pharmacy 3.1company rating

    Scheduler job in Lake Mary, FL

    At Axium Healthcare Pharmacy, Inc., we believe in a better quality of life for patients and their healthcare partners when treating and managing the most complex conditions. We believe in relationships that make life easier, and where a helping hand and better clinical, economical, and overall health outcomes are always within reach, 24 x 7 x 365. Our mission is simple. We aim to partner with and guide our patients to their best possible outcomes. Our longstanding vision is to help our patients and healthcare providers reach and create a better path to treating and managing complex conditions, making their lives easier and giving them hope for a healthier future. Specialty pharmacy is not a new concept. In fact, Axium did not invent specialty pharmacy. But, we did invent a better way to do it. We do it through a combination of clinical expertise, nationwide reach and the delivery of committed, caring, unmatched service and support for everyone, every time with no excuses. And, we've been doing it for years. We invite you to ask us what we can do for you. Our answer to you will almost always be: “Yes, we do.” Established in 2000 and based in Lake Mary, Florida, Axium is a nationwide clinical specialty pharmacy that makes life easier for those managing chronic disease and complex therapies by offering a helping hand and a better path to therapy management. We are licensed and permitted to operate in all 50 states and Puerto Rico, and specialize in providing patients, physicians, nurses, health plans, and other health care providers and partners with injectable and oral brand-name products. Our focus is to “Improve outcomes one relationship at a time,” and we achieve this through an experienced patient care team of doctors of pharmacy, registered nurses, reimbursement specialists, and dedicated patient care coordinators; all of whom deliver the highest level of comprehensive care and clinical support with every prescription. Job Description Includes but is not limited to the following. Other duties may be assigned. • Verify insurance for limits and parameters of policy. • Determine if prior authorization of pre-cert is necessary and work accordingly. • Input required patient data information into system. • Create verification note explaining benefits and other necessary information. • Process/reverse online claims as required. • Gather appropriate documentation, fill out necessary forms and submit authorization requests. • Process/reverse online claims as required o Ability to effectively interpret AND resolve PBM rejections. • Input required authorization information into system(s). • Ability to collaborate with Jr. & Sr. Team members to ensure appropriateness of the prior authorization documentation, and ensure completeness of the prior authorization questionnaires. o Ability to escalate difficult verification issues when unable to resolve timely. • Supporting group and management efforts with a positive attitude • Possessing “critical" and “out of the box" thinking • Provides interdepartmental support as needed The ideal candidate will also possess the following qualities: • Ability to trouble shoot prior authorization issues • Excellent internal customer service and communication skills • Excellent external customer service and communication skills • Understanding of how to refer patients to various assistance programs as needed based on patient's insurance coverage, or lack thereof. • Understanding of insurance and insurance related coding to support claim processing • Understanding of how to identify possible new contracting opportunities. • Understanding of government payors including Share of Cost • Understanding of how to requests vacation/lost/damage overrides from the insurance carriers when warranted Qualifications • Must have experience working with specialty infusion or pharmaceuticals • 2+ years of experience with medical insurance verification, benefits and eligibility investigations required. • Experience with submitting and obtaining prior authorizations • Strong computer proficiency • Knowledge of medical terminology • Excellent communication skills • Professional, reliable and dedicated • Ability to work cooperatively. • Ability to multitask. Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-33k yearly est. 11h ago
  • Patient Advocate Team Lead Part-Time (Medical Cannabis)

    Ayr Wellness 3.4company rating

    Scheduler job in Eustis, FL

    Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations. Duties and Responsibilities * Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health. * Provide excellent customer service to all patients while also coaching other team members * Respect all team members and report all findings to the appropriate manager. * Administer routine inspections to maintain the accurate inventory of all cannabis products. * Manage and supervise the activities of patient advocate staff * Ensure that all Procedures are updated in store to provide the best practice for staff and patients * Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel. * Ensure Key performance Indicators are captured * Manage daily financial reporting requirements and oversee all cash handling procedures. * Develop and maintain a schedule of all patient advocate staff * Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team. * Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information. * Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc. * Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development. * Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices. * Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary. * Ensure traceability of product is maintained from reception to final sale * Receive, check and enter inventory into NAV when shipments arrive * Excellent oral and written communication skills, interpersonal skills, and proficiency in Microsoft Office * Close attention to detail * Excellent time management skills * High energy, customer focused, and proactive * Strong customer service skills * Ability to work efficiently with employees, customers, government agencies, and the public * Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications * Must be 21 Years of Age * Must be able to pass a Level 2 Background Check (FBI) Education High school diploma/GED required Experience - select one, remove remainder 1-3 years Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports Patient Advocates Working conditions * Able to accommodate scheduling that may include varied shifts, weekends, and some holidays * Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits Physical requirements * The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings * Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine * The person in this position must be able to remain in a stationary position when checking in patients or when operating the register * The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry * Frequently communicates with other staff via Walkie Talkie or Headset * Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags * Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Patient Services Specialist/Front Desk

    Ascend Vision Partners

    Scheduler job in Apopka, FL

    Our Mission is to deliver quality, accessible and patient-centered eye care. Consider joining Magruder Eye Institute/Ascend Vision Partners and join a team that are focused on building a differentiated integrated eye care platform focused on superior patient care delivered through our network of optometrists and ophthalmologists. Team members are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, acting with integrity and accountability, support our clinicians in all aspects of patient care delivery, support a culture of respect, diversity and inclusion in our organization, and enhance the patient access to primary and specialty eye care. Our vision is to create an admired healthcare company dedicated to delivering personalized eye care with outstanding patient outcomes. GENERAL SUMMARY: The Patient Services Specialist is responsible to create a positive patient experience by consistently exceeding expectations in customer service and patient care, by coordinating and completing patient registration activities that include but are not limited to greet and check in patients, verifying demographic information, obtaining signatures on patient consents, capturing insurance cards, verifying authorization accuracy, collect co-pays and past due balances, working reschedule and recall lists, and balance end of day deposits. ESSENTIAL DUTIES & RESPONSIBILITIES: Provides high level customer service in all interactions with internal and external customers. Provides direct, professional, and knowledgeable interactions with patients, providers, referral sources, and the clinical team. Answers telephone calls accurately and with exceptional customer service and ensures the caller's needs are met and accurate information is obtained. Maintains patient confidentiality regarding access to patient and other clinical information via email, computer, fax, and mail. Addresses concerns of patients, provides service recovery, and escalates issues as needed. Utilizes the operational guidelines for scheduling patient appointments. Completes reminder calls to patient for scheduled appointments, as needed. Obtains payment from each patient, including copayments, balance due and appropriately receipts all monies collected. Verifies, ensures eligibility, and registers patients by obtaining patient demographics and third-party coverage(s) at every encounter. Advises patient on physician referral and provides appropriates notes/updates to referring physician, as needed. Prioritizes and completes all work in an accurate, effective, and efficient manner. NON-ESSENTIAL DUTIES & RESPONSIBILITIES: Maintains public areas (waiting rooms, restrooms and kitchen), as needed. Attends department meetings and completes trainings, as needed. Processes medical records requests; both incoming and outgoing Requirements EDUCATION AND EXPERIENCE REQUIRED: High School diploma or equivalent, required. EDUCATION & EXPERIENCE PREFERRED: N/A LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED: N/A LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED: Certified Patient Services Specialist CORE COMPETENCIES: Ability to work effectively with internal and external customers. Excellent verbal and written communication skills, including listening. Proficient in Microsoft Office products. Ability to maintain confidentiality when dealing with sensitive information. PHYSICAL ACTIVITY OF POSITION: Talking. This position requires expressing or exchanging ideas through the spoken word. This position must participate in activities to convey detailed or essential verbal instructions to physicians, staff, and vendors accurately and succinctly. Hearing. This position is required to perceive sounds at normal speaking levels with or without correction, including the ability to receive detailed information through oral communication and make the discriminations in sound. Repetitive motion. This position requires substantial movements (motions) of the wrists, hands, and fingers while working on reports or the computer. Sedentary work. This position may need to occasionally exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects. The job consists primarily of sedentary work and involves sitting most of the time. Walking and standing are required only occasionally. Visual Requirements. This position is required to have close visual acuity (with or without correction) to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and extensive reading. Environmental Conditions. This position is not substantially exposed to adverse environmental conditions (such as in typical office work.)
    $25k-32k yearly est. 4d ago
  • CALL CENTER SCHEDULER

    Radiology Associates of Daytona

    Scheduler job in Daytona Beach, FL

    Job DescriptionJob Title: Full-Time Call Center Scheduler (Onsite) About Radiology Associates: Radiology Associates is a leader in patient care and medical imaging in the Eastern Central Florida area. We are dedicated to providing our patients with the highest quality imaging services, using state-of-the-art technology in a comfortable and professional environment. At Radiology Associates, we understand that our employees are the key to creating an exceptional patient experience and fostering a positive, purposeful work environment. As a part of our team, you will be joining an elite group working in a facility recognized as a Breast Imaging Center of Excellence by the American College of Radiology. If you're seeking growth, stability, or simply want to join an exceptional team, this is the perfect opportunity for you. We are committed to building a diverse and inclusive community where employee contributions are recognized, valued, and appreciated. Position Overview: Radiology Associates is seeking a Full-Time Call Center Scheduler for a fast-paced outpatient imaging center. This position involves providing excellent customer service while obtaining and entering accurate demographic and insurance information into our RIS (Radiology Information System). The Scheduler will ensure patients are scheduled for their exams in a timely and efficient manner. Key Responsibilities: Receive inbound calls from patients and physician offices to schedule requested exams. Make outgoing calls to patients to schedule exams based on orders received via fax or electronic requisition. Provide exceptional customer service, addressing inquiries and resolving any scheduling issues. Handle non-routine calls that may require deviation from standard procedures. Accurately enter and update patient demographic and insurance information into the RIS system. Perform other related duties as assigned. Qualifications: High School Diploma or GED required. 3-6 months call center experience. Excellent written and verbal communication skills. Intermediate computer skills and excellent customer service skills are essential. Strong organizational skills with the ability to multitask in a fast paced environment. Knowledge of medical terminology is a plus. A minimum of one year of related medical office experience is preferred. Understanding of Medicare, Medicaid, private insurance, HMOs, and PPOs is a plus. What We Offer: Affordable Benefits: Medical, Dental, and Vision. Employee Assistance Program (EAP). Paid Time Off and Paid Holidays. Paid Life and AD&D Insurance. Travel Assistance and Identity Theft Assistance. Employee Recognition Program. 401K Program. Employee Referral Bonus Program. Equal Opportunity Employer: We are an Equal Opportunity Employer and comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances. We are a Drug-Free and Tobacco-Free Workplace and participate in E-Verify.
    $26k-46k yearly est. 14d ago
  • Home Health Scheduler

    Parx Home Health Care

    Scheduler job in Maitland, FL

    Our Clinical Team Support is a critical role within the agency, responsible for scheduling home health visits, managing staff productivity, and supporting a range of administrative responsibilities to ensure smooth operations in the office. This position requires an individual with excellent organizational skills, the ability to multitask, and a strong focus on maintaining productivity levels for clinical staff. Job Duties: Coordinate and schedule skilled nursing, therapy (PT, OT, ST), and aide visits based on patient needs, physician orders, and insurance requirements, ensuring timely and appropriate care delivery. Assign clinicians based on skillset, availability, and location to optimize efficiency, minimize travel, and balance workloads. Monitor and adjust daily schedules to accommodate cancellations, urgent needs, and staff availability (e.g., sick leave, vacations). Communicate with clinicians to confirm availability, address scheduling needs, and ensure patient needs are met promptly. Contact patients and families to confirm appointments, manage changes, and address scheduling concerns to ensure a positive care experience. Track clinician productivity, visit completion, punctuality, and compliance with agency standards and regulatory requirements. Maintain accurate documentation in the EHR/scheduling system, ensuring all visits are logged, compliant, and billable. Collaborate with admissions to integrate new patients into schedules and ensure a smooth start of care. Support documentation workflows by assisting with required clinical forms, admission/discharge paperwork, and regulatory compliance. Coordinate with the billing department to verify visit authorizations and support accurate billing and reimbursement processes. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Requirements Ability to sit in front of and operate a computer for extended periods of time. Ability to verbally communicate effectively over the telephone, and in person. Ability to lift, carry and move objects of varying size weighing up to 20 pounds. Ability to travel to different physical locations in the course of work. Monday to Friday, with occasional flexibility needed to accommodate patient needs and last-minute schedule changes. Benefits What We Offer-Our Work/Life Balance A workplace where your ideas and voice actually matter Supportive leadership Competitive salary Health, dental, vision insurance 3 Weeks Paid Time Off & Holiday Pay Health, Vision, Dental Benefits 401K plus Employer Contribution Voluntary Life Insurance Critical Illness, Group Hospital Indemnity, Accident Insurance
    $27k-46k yearly est. 25d ago
  • Patient Services Coordinator, Home Health

    Centerwell

    Scheduler job in Lake Mary, FL

    Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $40k-52.3k yearly Auto-Apply 17d ago
  • Medical Receptionist

    American Family Care Franchise 2001 3.8company rating

    Scheduler job in Casselberry, FL

    Benefits: 401(k) Employee discounts Health insurance Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Clinic Hours are 8am-8pm M/F and 8am-5pm S/Su. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $18.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $18 hourly Auto-Apply 60d+ ago
  • Patient Advocate Team Lead Part-Time (Medical Cannabis)

    Ayr Wellness 3.4company rating

    Scheduler job in Eustis, FL

    at Ayr Wellness Ayr Wellness is a leading U.S. multi-state cannabis operator with more than 90 licensed retail locations across Florida, Massachusetts, Pennsylvania, Ohio, New Jersey, Nevada, and soon, Virginia. We cultivate, manufacture, and sell a broad portfolio of high-quality cannabis products, proudly serving both medical patients and adult-use consumers across our markets. At Ayr, our strength lies in our people. We're re-imagining how we work across every part of our business, and we're looking for builders and doers to roll up their sleeves and help shape what's next. The cannabis industry is fast-moving, complex, and full of opportunity. Together, we're not only shaping a company, but also building the future of cannabis. At Ayr you'll have the opportunity to make a lasting impact while growing your career alongside a company positioning itself for long-term success. For more information, please visit ******************** Job Summary The focus of this role is to provide support to all managers and staff while ensuring that all retail operations are performing to company standards. The Team Lead will be responsible for overseeing daily operations of the dispensary and handling the needs of all patients/customers. In conjunction with the Store Manager, this role is responsible for hiring and developing a team of highly motivated individuals who are passionate about cannabis and compliant with state and local rules and regulations. Duties and Responsibilities Oversee and perform all functions associated with leadership and oversight of a retail medical marijuana dispensary operating under licensure from the Florida Department of Health. Provide excellent customer service to all patients while also coaching other team members Respect all team members and report all findings to the appropriate manager. Administer routine inspections to maintain the accurate inventory of all cannabis products. Manage and supervise the activities of patient advocate staff Ensure that all Procedures are updated in store to provide the best practice for staff and patients Train dispensary staff to ensure a consistent performance and knowledge base of company standard operating procedures, a comprehensive understanding of all marijuana and marijuana-infused or derived products being sold to patients, and best practices for dispensary personnel. Ensure Key performance Indicators are captured Manage daily financial reporting requirements and oversee all cash handling procedures. Develop and maintain a schedule of all patient advocate staff Communicate any patient incidents or high-risk complaints to the Operations Director or Compliance team. Protect patient rights by overseeing the employee HIPAA education program and ensure each employee is maintaining the confidentiality and privacy of protected health information and financial information. Oversee patient education and counseling programs. Review and continuously revise information disseminated by the dispensary regarding debilitating conditions, their association with medical cannabis products, side effects, etc. Maintain awareness of both external and internal competitive landscape, opportunities for improvement, and industry development. Assist in ensuring the dispensary's compliance with all relevant statutes, regulations, and directives in all respects, as well as best practices. Strive for patient satisfaction in all respects and ensure a patient-friendly environment at the dispensary. Ensure traceability of product is maintained from reception to final sale Receive, check and enter inventory into NAV when shipments arrive Excellent oral and written communication skills, interpersonal skills, and proficiency in Microsoft Office Close attention to detail Excellent time management skills High energy, customer focused, and proactive Strong customer service skills Ability to work efficiently with employees, customers, government agencies, and the public Take pride in the appearance of the store by ensuring all areas, including restrooms, are consistently clean, safe, and guest-ready. Qualifications Must be 21 Years of Age Must be able to pass a Level 2 Background Check (FBI) Education High school diploma/GED required Experience - select one, remove remainder 1-3 years Knowledge, Skills, and Abilities Customer Obsessed: Dedicated to creating a remarkable experience for both internal and external customers; builds rapport and maintains meaningful and effective relationships creating trustful, authentic connections; viewed as a good listener and is easy to approach and talk to and is often in the know early in any given situation. Relationship Building: Viewed as a truthful individual who shares authentic and constructive feedback in a respectful manner in the spirit of being a force for good; builds mutual respect and trust by listening, learning, and acting with compassion to encourage others in discovering their genius; takes responsibility for mistakes and offers impactful solutions; recognizes personal strengths and weaknesses; seeks and openly welcomes feedback for continuous improvement and personal growth. Results Oriented: Empowered with the knowledge of their potential this person learns quickly when facing new problems; a relentless and versatile learner, open to change, analyzes successes and failures for continuous improvement, experiments and will try anything to find solutions that support an ecosystem of knowledge; enjoys challenge of unfamiliar tasks, quickly grasps the essence and underlying structure of anything. Functional/Technical Skill: Possesses functional and technical knowledge and skills to perform at a high level of accomplishment; understands how their job function supports being a force for good. Direct reports Patient Advocates Working conditions Able to accommodate scheduling that may include varied shifts, weekends, and some holidays Able to escort and assist patients with disabilities in navigating the dispensary, consultation couches, registers, entrances and exits Physical requirements The person in this position frequently communicates with patients and/or caregivers regarding medical conditions and symptoms. Must be able to exchange accurate information about product offerings Frequently operates computer/POS system and other standard office equipment such as printers, phones, and photocopy machine The person in this position must be able to remain in a stationary position when checking in patients or when operating the register The person in this position must be able to observe and assess patient entry via cameras and inspect patient IDs upon entry Frequently communicates with other staff via Walkie Talkie or Headset Constantly positions self throughout sales transaction by maintaining the computer/POS, collecting product and retail bags Constantly moves and transports dispensary products/totes up to 30 lbs. throughout the dispensary Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. AYR Wellness is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We do not discriminate on the basis of race, color, religion, creed, national origin, ancestry, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, genetic information, marital status, military or veteran status, or any other protected status in accordance with applicable federal, state, and local laws.
    $30k-38k yearly est. Auto-Apply 60d+ ago

Learn more about scheduler jobs

How much does a scheduler earn in Daytona Beach, FL?

The average scheduler in Daytona Beach, FL earns between $21,000 and $59,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Daytona Beach, FL

$35,000

What are the biggest employers of Schedulers in Daytona Beach, FL?

The biggest employers of Schedulers in Daytona Beach, FL are:
  1. Radiology Associates Of Ocala, P.a.
  2. Radiology Associates of Daytona
  3. Assisting Hands Home Care
  4. Assisting Hands of South Volusia
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