Scheduler jobs in Decatur, IL - 87 jobs

Min USD $17.14/Hr. Max USD $26.56/Hr. Under the supervision of the Patient Access Manager, and according to specified procedures, responsible for the efficient and orderly scheduling of patients for hospital services. Collection of patient data needed by the serving department to perform service. Ensure Practitioner ordered services are scheduled as directed by office staff and order/script. Responsible for verifying that the diagnosis provided and the testing ordered meet Medicare's Local Coverage Decisions (LCD) and National Coverage Decision (NCD), prior to the testing. Ensure data collection for scheduled services meet the requirements defined by the servicing department Qualifications Education: * High school diploma or equivalent required Experience: * Basic understanding of ICD-10 diagnosis codes and CPT-4 coding * Previous medical scheduling experience highly desired Other Knowledge/Skills/Abilities/Working Conditions-Physical Requirements & Atmosphere: * Outstanding customer service skills * Aptitude for detailed and accuracy a must * Medical terminology * Modern office environment. * 80/95% Sedentary in high volume call center, calls are managed by an automated attendant * Moderate to high stress due to urgency to reduce customer call wait times * Moderate noise environment. * May be subject to verbal abuse by patients * Potential exposed to clinically infectious diseases * Mild amount of walking is involved, both inter- and intra-departmental Responsibilities * Professionally and courteously interact with the general public, physicians and hospital personnel. * Receive Physician orders for patient testing and ensures orders comply with Medicare's Local Coverage (LCD) and National Coverage Decision's (NCD). * Obtain patient clinical and demographic data to appropriately provide the medical service identified by the practitioner and to provide the service at the time that best meets the patient schedule. * Demonstrate a good understanding of the elements involved with the various procedures/exams and provide appropriate instructions to patients for specific testing ordered. * Receive and interview incoming patients and/or relatives to obtain necessary information for scheduling walk-in testing. * Coordinate and communicate necessary information to the Registration personnel to facilitate the pre-registration of scheduled patients. * Communicate scheduling information to effected departments and physicians. * Maintain computer system master files to optimize system/resource effectiveness. * Coordinate and assist Financial Representative to ensure pre-certification/pre-authorizations are completed prior to service(s) being rendered. * Provide excellent customer service to patients, visitors, physicians, hospital staff and co-workers. * Keep supervisor informed of all potential problems. * Displays a needs no reminder attitude. * Ability to multitask and work in high call volume stressful environment. * Coordinate with hospital staff to ensure patients are scheduled. * Performs other related work as required or requested.

Under the supervision of the Patient Access Manager, and according to specified procedures, responsible for the efficient and orderly scheduling of patients for hospital services. Collection of patient data needed by the serving department to perform service. Ensure Practitioner ordered services are scheduled as directed by office staff and order/script. Responsible for verifying that the diagnosis provided and the testing ordered meet Medicare's Local Coverage Decisions (LCD) and National Coverage Decision (NCD), prior to the testing. Ensure data collection for scheduled services meet the requirements defined by the servicing department Qualifications Education: High school diploma or equivalent required Experience: Basic understanding of ICD-10 diagnosis codes and CPT-4 coding Previous medical scheduling experience highly desired Other Knowledge/Skills/Abilities/Working Conditions-Physical Requirements & Atmosphere: Outstanding customer service skills Aptitude for detailed and accuracy a must Medical terminology Modern office environment. 80/95% Sedentary in high volume call center, calls are managed by an automated attendant Moderate to high stress due to urgency to reduce customer call wait times Moderate noise environment. May be subject to verbal abuse by patients Potential exposed to clinically infectious diseases Mild amount of walking is involved, both inter- and intra-departmental Responsibilities Professionally and courteously interact with the general public, physicians and hospital personnel. Receive Physician orders for patient testing and ensures orders comply with Medicare's Local Coverage (LCD) and National Coverage Decision's (NCD). Obtain patient clinical and demographic data to appropriately provide the medical service identified by the practitioner and to provide the service at the time that best meets the patient schedule. Demonstrate a good understanding of the elements involved with the various procedures/exams and provide appropriate instructions to patients for specific testing ordered. Receive and interview incoming patients and/or relatives to obtain necessary information for scheduling walk-in testing. Coordinate and communicate necessary information to the Registration personnel to facilitate the pre-registration of scheduled patients. Communicate scheduling information to effected departments and physicians. Maintain computer system master files to optimize system/resource effectiveness. Coordinate and assist Financial Representative to ensure pre-certification/pre-authorizations are completed prior to service(s) being rendered. Provide excellent customer service to patients, visitors, physicians, hospital staff and co-workers. Keep supervisor informed of all potential problems. Displays a needs no reminder attitude. Ability to multitask and work in high call volume stressful environment. Coordinate with hospital staff to ensure patients are scheduled. Performs other related work as required or requested. Not ready to apply? Connect with us for general consideration.

Seeking Qualified and Experience Patient Service Representatives Do you have excellent Customer Service experience? Are you able to multitask? Committed to grow with a team? Join VitalSkin Dermatology, a modern and client focused practice in Decatur, Illinois. Monday-Friday 7:15am - 5pm @ $19-$20 (Based on experience) Must be willing to travel to other Central Illinois locations JOB SUMMARY Manage and coordinate patient relationship by providing courteous, and professional service in all interactions. Responsible for appointment scheduling, patient registration, point-of-service payment collection, and other patient inquiries and problem resolution. JOB RESPONSIBILITIES Greet arriving patients, ensuring a welcoming and superior patient experience. Assist patients with completing necessary forms and consents. Adhere to patient confidentiality and records release policies. Keep lobby and front reception area clean and organized. Schedule, reschedule, and confirm patient appointments via phone and at check-out, following established scheduling guidelines. Maintain the daily appointment schedule and notify nursing staff and providers of any changes. Manage the automated reminder system and complete required follow-up actions. Register and create records for new patients in the practice management system. Update patient demographic and contact information as needed. Obtain and verify insurance and other financial information prior to visits. Complete required payor authorizations and on-demand insurance eligibility checks, correcting errors prior to the appointment. Answer incoming calls, addressing scheduling, billing, and general inquiries; route calls or messages to appropriate staff as needed. Utilize office equipment such as copiers and fax machines to transmit or prepare documents Utilize the triage system for patient-related calls in accordance with procedures. Communicate effectively with the supervisor regarding expected calls, patient concerns, and staff availability. Utilize office equipment such as copiers and fax machines to transmit or prepare documents. Communicate effectively with the supervisor regarding expected calls, patient concerns, and staff availability. POSITION QUALIFICATIONS Minimum Qualifications High school graduate Well-developed written and oral communication skills. Demonstrates understanding of customer service principles. Working knowledge of computer applications: word processing, medical office management, and spread sheet. Preferred Qualifications 2 years customer service experience Familiarity of third-party payer systems: Medicare, Medicaid, commercial and Department of Health programs VSD CORE VALUES Having fun . We celebrate success and failure, we find humor in our daily lives, we create a fun atmosphere, and we enjoy being together. Being a team . We care for one another and build each other up, we embrace diversity and inclusion, we collaborate, and we serve one another - forming a strong family bond. Being resilient. We expect the unexpected, we embrace the need to change, `we are optimistic and grateful, and we are focused on our mission and vision. Being accountable . We strive to provide value every day; we use data to continually improve, we continually evaluate competing priorities, and we deliver exceptional results. Being courageous. We are not afraid to be vulnerable, we have ideological debates, we rise to the challenge, facing problems head-on, and we make the tough decisions. Being entrepreneurial . We have an owner's mentality, we set high goals, we strive to be a leader in our industry, and we manage our business and financial risk.

Join our caring healthcare team as a full-time Medical Assistant Coordinator. You'll help make sure everything runs smoothly and patients get great care. You'll coordinate what medical assistants do each day, manage schedules, and make sure patients move through smoothly. You'll keep track of patient appointments and records, and help providers give top-notch care. You'll also teach and support medical assistants to follow health rules. Talking kindly with patients, you'll listen to their worries and give them help. Your careful work and dedication will make our clinic a great place for everyone. Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A. **Please note to be considered for a position you must attach a resume, complete the application, and answer all screening questions. Responsibilities Supervision and Training: Supervise, train, schedule, and evaluate Medical Assistants and Interns. Leadership and Support: Act as a role model and leader, ensuring positive interactions within Chestnut and with patients. Provide support services such as answering phones, preparing charts, and completing phone screens. Patient Interaction: Schedule, greet, escort patients, and assist with paperwork. Interview patients to gather health history and current medications. Provide health education. Clinical Tasks: Take and document vital signs, perform phlebotomy, collect non-blood specimens, and conduct point-of-care testing. Prepare and assist with medical examinations. Inventory Management: Manage and stock exam rooms, labs, and other areas. Confidentiality: Maintain and protect the confidentiality of organizational information, including financial and client data. Perform other duties as assigned. Qualifications High school diploma or equivalent. Certified Medical Assistant (CMA) or Certified Nursing Assistant (CNA) certification. 3 years of experience as a CMA or a CNA in an ambulatory setting. 3 years of supervisory experience in an ambulatory setting. Excellent organizational and interpersonal skills. Effective oral and written communication skills. Ability to establish and maintain effective relationships with patients, medical staff, and the public. Basic computer skills, including Microsoft suite, Adobe Acrobat, and electronic medical records (EMR). Ability to assist in common office procedures. Are you intrigued by this job but don't meet every single requirement? Chestnut is committed to building a diverse and inclusive workplace. If you're excited about any of our posted positions but your experience doesn't line up perfectly, please apply anyway! We'd love to explore the possibilities with you. Chestnut Health Systems is a leader in the effort to achieve health equity, providing high-quality health and human services in underserved communities. We deliver trauma-informed, fully integrated care by combining behavioral health with community-based primary health care. Chestnut's research division is nationally recognized for its contribution to evidence-based practices. Our empathic and innovative employees live our mission of making a difference. Chestnut offers a new salary structure and robust benefits! EOE - Minorities/Females/Veterans/Disabled. Chestnut welcomes applications from qualified individuals with recovery experience. The anticipated starting pay for new hires for this position is between $43,000 - $49,000 annual salary. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Employment Type: Full Time Reports To: Centralized Scheduling Manager Department: Revenue Cycle Management, Golden Sun Centralized Schedulers perform scheduling functions for ancillary departments across the organization as current policies and procedures dictate. The centralized scheduler applies special instructions and procedural information to schedule such procedures correctly and timely while providing exceptional customer service. Key Responsibilities: * Responsible for accurately scheduling procedures consistent with physician orders, maintaining an accuracy rate of 98%. * Responsible to provide patients with appropriate exam preparations. * Works with hospital departments to advise of any schedule changes. * Responsible to accurately assign the correct insurance at the time of scheduling, maintaining an accuracy rate of 98%. * Maintains the productivity standards set forth by the department. * Responsible tot maintain a call abandonment rate of less than 4%. * Recognizes and consistently exhibits exceptional customer service as a critical factor in all duties performed. * Possesses the ability to work within a remote call center environment free from distractions and background noise. Required Skills & Qualifications: * Proficient in typing. * General knowledge of medical terminology. * Ability to communicate effectively and professionally in English, both verbally and in writing. Bilingual a plus. * Critical thinking and problem-solving skills. * High school graduate or equivalent. * One year of previous scheduling experience in the medical field is preferred. Benefits: * Competitive salary and benefits package. * Opportunities for professional development and advancement. * Supportive work environment with a collaborative team. * Comprehensive healthcare coverage. * Retirement savings plan. * Paid time off and flexible scheduling options. * Student loan repayment program.

Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them . As a Patient Experience Coordinator , you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

The Patient Access Specialist (PAS) is the heart of the building, and the entry point in providing the welcoming experience for all guests and their families when they call and as they arrive and lead the Springfield Clinic signature experience to all with a no-job-too-small attitude. The PAS also communicates with various ancillary departments and Care Teams to ensure smooth guest flow and high data integrity. Also responsible for the daily work schedule for a group of physicians/staff by answering the phones, obtaining records, verifying patient information, scheduling appointments, entering charges and collecting payments. Improving efficiency and increasing customer experience will drive your success here at Springfield Clinic. Job Relationships Reports to the Operations Manager. Principal Responsibilities Answer incoming calls, identify the need of the caller, route call to appropriate area and take messages as required. Assist guests with the check-in process, verify demographic and insurance information, and update as needed. Proactively assists guests, members of the Care Team, and all team members providing information, direction and legendary hospitality. Assist guests in enrolling in the FollowMyHealth (FMH) portal and educate them on how to use the portal. Collect any patient payments and provide accurate receipt. Reconcile receipts with cash collected and complete required balancing forms in accordance with performance standards. Refers guests with questions regarding financial liability to appropriate resource(s). Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify schedule capacity and analyze the availability for guest demand in order to maximize provider efficiency and schedule utilization. Collaborate with onsite departments, and Care Team members to align scheduling effort and assist guests at first point of contact. Document guest requests to the Care Team through EHR. Work appropriate system reports for assigned provider/provider group. Work office bump list, wait list, normal letters, and overdue orders for assigned provider/provider group. Proactively identify issues with processes, policies, teamwork and technology and work to execute solutions to improve the Associate and/or guest experience. Route emergency calls to the Care Team or TeleNurse in accordance to the emergency procedure. Drive First Call Resolution on every inquiry by completing all necessary outreach on behalf of the guest or internal customer. Adhere to patient service standards. Serve as a role model of service excellence by supporting a positive front desk and/or call center atmosphere. Complete front desk and/or call center duties with a welcoming spirit and efficiency. Adhere to appropriate workflow processes. Collaborate with team members to deliver an exceptional guest experience. Demonstrate an attention to detail. Cultivate a learning/teaching environment with team members. Support other departments as needed. Remain current on all departmental policies, procedures and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Demonstrate and maintain an openness to getting the job done and assisting & supporting team meet departmental goals & objectives. Eligible for Certified Medical Administrative Assistant (CMAA) exam within (1) year of PAS employment at Springfield Clinic. This is voluntary growth opportunity. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. License/Certificates Certified Medical Administrative Assistant (CMAA) exam eligibility per the National Healthcareer Association within (1) year of PAS employment at Springfield Clinic. The is a voluntary growth opportunity. Education/Experience High School graduate or GED preferred. Comfortable with technology. Preferred: Administrative or technical background acquired through completion of 2-3 years of college. Preferred: Minimum one (1) year medical office experience Knowledge, Skills and Abilities Ability to establish and maintain meaningful and trusting relationships with associates, guests and their families. Actively listen, empathize, and resolve the expressed and unexpressed wishes and needs of Springfield Clinic guests, their families and other members of the Springfield Clinic team. Demonstrate a positive and professional attitude and dress at all times. Demonstrated ability to reason, interpret and evaluate each situation to provide assistance and resolve issues. Seek opportunities to innovate, and improve the Springfield Clinic experience for guests, their families and for team members. Effective, proficient, and professional verbal and written communication skills. Ability to adapt communication style to suit different audiences of various diversities and abilities. Ability to effectively multitask under pressure with accuracy in a fast-paced environment. Excellent attendance. Demonstrates intermediate computer skills and knowledge of computer software programs. Treat every interaction as an opportunity to make an impact and deliver excellence. Working Environment Office type environment requiring frequent fluctuations between sitting and standing. PHI/Privacy Level HIPAA1

Shift: Day/evening shift Schedule: Rotating Saturdays, Possible afternoon/evening coverage weekdays Job Summary: Provides front end patient and clinic support through insurance and demographic collection and verification, assists patients with documentation, performs appropriate appointment scheduling, documents patient-related phone calls in the EMR, and explains wait times and sets reasonable expectations for waiting patients. Benefits: Quality/Goal incentive annually Generous 401(k) match effective after 90 days Free Wellness Program Requirements Regulatory Requirements: One year experience in office setting or hospital setting preferred. Experience with billing and insurance preferred. Since 1941, Kirby Medical Center has been the premier provider of healthcare in Piatt County and surrounding areas. We are committed and proud to provide quality and compassionate healthcare services to people in need. Our values-based culture, employee engagement, and award-winning healthcare have driven the success of our organization. Kirby Medical Center is an independent, not-for-profit hospital located on a beautiful campus in Monticello, IL with satellite clinics in Atwood, & Cerro Gordo, IL. Kirby Medical Center offers an outstanding benefits package and state-of-the-art medical equipment. Ideal candidates enjoy a workplace where compassion, positive attitudes, respect, excellence, and stewardship are on display every day. Salary Description $16.05-$18.43 per hour DOE

Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Sullivan, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position! In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities Skilled at handling incoming calls Strong communication skills required Comfortable with computers, ability to handle uploading and downloading files as well as navigating email Competent phone skills MS Suite familiarity, including Instant Messenger, Excel, and Word Able to effectively communicate with others Basic computer skills including email navigation and downloading/uploading files Familiarity with principles of Excel; able to use Word and Instant Messenger Required Skills H.S. grad or equivalent Authorization to work in the U.S. required High school diploma or GED Must be authorized to work in the U.S.

Job DescriptionDescription: We are a growing, fast-paced physician-led office that is a leader in our field looking for a full-time Medical Receptionist. The right candidate will thrive in a multi-tasking environment serving our patients. A few of the key duties of this role will be answering the phones, and entering information into the electronic heath record. We offer paid time off, medical, dental, vision, life and disability insurance, along with an unparalleled retirement plan. The salary range for this position is commensurate with candidate experience. Requirements: At least one year of previous experience in a medical office preferred. Proficiency with Microsoft Suite and experience with EPIC are pluses. Most importantly; a great work ethic, attitude and communication skills along with a willingness to learn are the building blocks for success in this position. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

VISION, MISSION & VALUES:

Director, Equal Opportunity and Access and Title IX Coordinator Job no: 519061 Work type: On Campus Title: Director, Equal Opportunity and Access and Title IX Coordinator Division Name: Presidential Department: Office of Equal Opportunity & Access Campus Location: Normal, IL Job Summary The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access. Working under the supervision of the President of Illinois State University, the Director of the Office of Equal Opportunity and Access (OEOA) oversees the University's program to prevent, detect, and respond appropriately to complaints of harassment and discrimination in violation of University policy and applicable state and federal law including the Civil Rights Act, ADA, Title IX, and Preventing Sexual Violence in Higher Education Act. Specific Duties and Responsibilities: - Leads the OEOA, supervises staff of investigators and other office personnel and oversees case management for the office; - Serves as the University Title IX Coordinator and oversees all aspects of University, agency, state, and federal law including but not limited to Title IX and Preventing Sexual Violence in Higher Education Act; - Oversees a University-wide program to prevent, detect, and appropriately respond to violations of University policy and applicable law related to anti-harassment and non-discrimination; - Oversees enforcement and reporting related to anti-harassment and non-discrimination statutes; - Oversees OEOA investigations of alleged discrimination and harassment; advises individuals on the complaint process, available resources, and interim measures, if appropriate; plans the investigation processes, conducts interviews, identifies and collects relevant documentation, analyzes evidence, drafts investigation reports, issues findings and determinations, recommends remedial action and maintains accurate and complete investigative files; - Oversees process for determining employee ADA accommodations and consults upon request regarding student ADA accommodations; - Develops periodic updates to University ADA policies and procedures; - Serves as an integral member of the President's staff advising other officers on all issues related to fostering an inclusive campus environment; - Serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access; - Develops and facilitates training programs to the University community related to the Civil Rights Act, Title IX, the Rehabilitation Act, Vietnam Era Veterans' Readjustment Assistance Act, Illinois Human Rights Act, and any other applicable nondiscrimination statutes and regulations; - Manages all aspects of federal Affirmative Action requirements including the development and implementation of the University's annual Affirmative Action Plan; - Develops and updates metrics, audit protocols, and controls to measure compliance with Affirmative Action Plan requirements; - Advises and collaborates with Human Resources on affirmative action recruiting sources and outreach strategies for vacancies, particularly for underutilized positions/groups. Assists with the development and implementation of effective training programs for search committees and others involved in recruitment activities; - Develops communication plan to disseminate information to University employees about the EEO/AA program; - Identifies and develops relationships with key organizations and associations with a focus on creating a more diverse employee population; - Proficient in integrating data and effectively communicate essential information; - Performs other duties as assigned. Salary Rate / Pay Rate Pay is commensurate with qualifications and experience, combined with an excellent benefits package Required Qualifications 1. Master's, Doctorate, or Juris Doctorate degree; 2. Five (5) or more years of experience interpreting and applying internal policies and state and federal nondiscrimination law including but not limited to, the Civil Rights Act and Title IX; 3. Five (5) or more years of experience investigating formal and informal complaints of sexual harassment, harassment, retaliation and discrimination; 4. Three (3) or more years of experience complying with the reporting requirements of external agencies in areas such as affirmative action, equal employment opportunity, sexual harassment/violence, and the Clery Act; 5. Knowledge of the statistical analysis used in workforce analytics and reporting; 6. Three (3) or more years of progressive supervisory experience including excellent leadership, planning, organizational and managerial skills, and proven ability to perform as a team player; 7. Demonstrated awareness of the importance of equity, diversity and inclusion, and support for a diverse and welcoming environment; 8. Demonstrated ability to assess campus-wide training needs, and to develop and implement meaningful and innovative educational programing for faculty, staff, and students relating to diversity, inclusion, and civil rights compliance. Preferred Qualifications 1. Law Degree from an accredited law school or advanced degree in a relevant field; 2. Prior experience leading an AA/EEO office; 3. Prior experience working in higher education; 4. Experience reviewing and drafting policy and procedure documents relating to state and federal nondiscrimination laws; 5. Work experience related to compliance with the Americans with Disabilities Act and/or similar state and federal standards (e.g., determining reasonable accommodations, facilities accessibility, Standards of Accessible Design). Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Effectively communicate on a daily basis. 2. Move about in various locations such as Springfield, IL and the Illinois State University campus as needed to complete day-to-day work. Proposed Starting Date October 2024 Special Instructions for Applicants Nomination and Application Process The Search Committee invites letters of nomination, applications (letter of interest, full resume/CV, and contact information of at least five references), or expressions of interest to be submitted to the search firm. Review of materials will begin immediately and continue until the appointment is made. For additional information, please contact: Porsha Williams, Vice President Erin Raines, Senior Principal Scott Gaffney, Executive Recruiting Coordinator Parker Executive Search Five Concourse Parkway, Suite 2875 Atlanta, GA 30328 ************ ext.: 117 ************************** || ************************ || ************************* Contact Information for Applicants Meghan Lugo ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/18/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access. TEST Current Opportunities Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.

Min USD $16.50/Hr. Max USD $24.82/Hr. Our Patient Access Specialist plays a vital role in ensuring a smooth experience for patients at Memorial Health. This position involves pre-registering and registering patients, scheduling procedures and tests, and collecting accurate demographic and billing information promptly. The specialist interviews incoming patients or associates, entering essential details into all relevant software systems. Additionally, they serve as a liaison between ancillary departments and other areas of Patient Access Services, facilitating effective communication and coordination for optimal patient care. Qualifications Education: * High School Graduate or equivalent required. Experience: * One year of customer service experience preferred. * Previous experience in clerical work, medical terminology, medical office settings, registration, or billing is preferred. * Familiarity with word processing and computer applications is desirable. Other Knowledge/Skills/Abilities: * Minimum typing speed of 40 WPM preferred. * Excellent interpersonal and communication skills are essential. * Ability to work independently and efficiently. Responsibilities * Greet and assist the majority of visitors and patients, answering questions via telephone or in person, and providing directional information. * Effectively perform general clerical and administrative functions. * Complete all steps of pre-registration and registration, including patient interviews, obtaining signatures, providing Advance Directive information, and distributing hospital-specific literature. * Pre-register and register all types of patients across multiple software systems. * Demonstrate flexibility, organization, and the ability to function well in stressful situations while maintaining a professional demeanor with patients and colleagues. * Conduct financial collections and referrals for Financial Counseling, interviewing and prescreening self-pay patients for potential financial assistance. * Understand and comply with state and federal regulations, as well as hospital, department, and The Joint Commission policies related to patient access. * Communicate effectively with ancillary departments, physicians, medical offices, and within the Patient Financial Services department. * Conduct insurance verification tasks, pre-certification, and referral information from MD offices and insurance companies for both elective and emergent patients. * Complete legal admission paperwork for psychiatric admissions in accordance with DHS guidelines. * Ensure accurate documentation of patient information. * Check and restock supplies as needed. * Participate in performance improvement activities for the department and organization. * Adhere to all HIPAA guidelines and maintain patient confidentiality. * Complete annual educational and training requirements. * Promote the mission, vision, and goals of the organization and department. * Perform other related duties as required or requested.

Job Description Seeking Qualified and Experience Patient Service Representatives Do you have excellent Customer Service experience? Are you able to multitask? Committed to grow with a team? Join VitalSkin Dermatology, a modern and client focused practice in Decatur, Illinois. Monday-Friday 7:15am - 5pm @ $19-$20 (Based on experience) Must be willing to travel to other Central Illinois locations JOB SUMMARY Manage and coordinate patient relationship by providing courteous, and professional service in all interactions. Responsible for appointment scheduling, patient registration, point-of-service payment collection, and other patient inquiries and problem resolution. JOB RESPONSIBILITIES Greet arriving patients, ensuring a welcoming and superior patient experience. Assist patients with completing necessary forms and consents. Adhere to patient confidentiality and records release policies. Keep lobby and front reception area clean and organized. Schedule, reschedule, and confirm patient appointments via phone and at check-out, following established scheduling guidelines. Maintain the daily appointment schedule and notify nursing staff and providers of any changes. Manage the automated reminder system and complete required follow-up actions. Register and create records for new patients in the practice management system. Update patient demographic and contact information as needed. Obtain and verify insurance and other financial information prior to visits. Complete required payor authorizations and on-demand insurance eligibility checks, correcting errors prior to the appointment. Answer incoming calls, addressing scheduling, billing, and general inquiries; route calls or messages to appropriate staff as needed. Utilize office equipment such as copiers and fax machines to transmit or prepare documents Utilize the triage system for patient-related calls in accordance with procedures. Communicate effectively with the supervisor regarding expected calls, patient concerns, and staff availability. Utilize office equipment such as copiers and fax machines to transmit or prepare documents. Communicate effectively with the supervisor regarding expected calls, patient concerns, and staff availability. POSITION QUALIFICATIONS Minimum Qualifications High school graduate Well-developed written and oral communication skills. Demonstrates understanding of customer service principles. Working knowledge of computer applications: word processing, medical office management, and spread sheet. Preferred Qualifications 2 years customer service experience Familiarity of third-party payer systems: Medicare, Medicaid, commercial and Department of Health programs VSD CORE VALUES Having fun . We celebrate success and failure, we find humor in our daily lives, we create a fun atmosphere, and we enjoy being together. Being a team . We care for one another and build each other up, we embrace diversity and inclusion, we collaborate, and we serve one another - forming a strong family bond. Being resilient. We expect the unexpected, we embrace the need to change, `we are optimistic and grateful, and we are focused on our mission and vision. Being accountable . We strive to provide value every day; we use data to continually improve, we continually evaluate competing priorities, and we deliver exceptional results. Being courageous. We are not afraid to be vulnerable, we have ideological debates, we rise to the challenge, facing problems head-on, and we make the tough decisions. Being entrepreneurial . We have an owner's mentality, we set high goals, we strive to be a leader in our industry, and we manage our business and financial risk.

If you have strong customer service skills-both over and the phone and in-person-this role is for you! As a Patient Access Specialist (PAS), you will play a vital role in ensuring seamless patient access by managing incoming calls, assisting patients as their first point of contact and coordinating clinic-wide communications across both our call center and front desk. Additionally, PAS team members support physicians and staff by handling daily schedules, answering phones, retrieving records, verifying patient information, scheduling appointments, processing charges and collecting payments. Job Relationships Reports to the Operations Manager Principal Responsibilities Answer all incoming calls, identify the need of the caller and take messages as required. Check patients in, verify and update their information and register new patients as needed. Collect co-pay and/or payment at time of service as required. Schedule appointments for the provider according to provider group procedures, maintaining a high level of accuracy. Identify provider schedule capacity and analyze the availability for patient demand to maximize provider efficiency and schedule utilization. Collaborate with onsite physicians and clinical staff to streamline scheduling efforts and provide seamless support to patients at their first point of contact. Request future charts, add-ons, stat orders and other necessary documents. Pull charts in-office when required. Compile office charts for appointments one day in advance. Document patient requests to the office nurse through the Electronic Health Record (EHR). Manage the office bump list, waitlist, routine correspondence and overdue orders for the assigned provider or provider group. Monitor and process the Access Center list to ensure efficient scheduling and patient follow-up for the assigned provider or provider group. Maintain a strong understanding of billing and insurance principles and practices. Direct emergency calls to the office nurse or TeleNurse following established emergency procedures. Adhere to patient service standards. Uphold a positive attitude and professional demeanor in all interactions with patients and colleagues. Take responsibility for ongoing education and ensure adherence to established workflow processes. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training and accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience High School graduate or GED required. Knowledge, Skills and Abilities MUST possess excellent customer service skills. Proficient and accurate typing skills required. Strength in deductive reasoning. Ability to work under pressure with accuracy. Excellent attendance in previous work environment. Demonstrates intermediate computer skills and knowledge of computer software programs. Effective verbal, written and interpersonal communication skills. Working Environment Office type environment requiring extended periods of sitting. PHI/Privacy Level HIPAA1

Full-time Description We are a growing, fast-paced physician-led office that is a leader in our field looking for a full-time Medical Receptionist. The right candidate will thrive in a multi-tasking environment serving our patients. A few of the key duties of this role will be answering the phones, and entering information into the electronic heath record. We offer paid time off, medical, dental, vision, life and disability insurance, along with an unparalleled retirement plan. The salary range for this position is commensurate with candidate experience. Requirements At least one year of previous experience in a medical office preferred. Proficiency with Microsoft Suite and experience with EPIC are pluses. Most importantly; a great work ethic, attitude and communication skills along with a willingness to learn are the building blocks for success in this position. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them . As a Patient Experience Coordinator , you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

VISION, MISSION & VALUES: Every employee of SIHF Healthcare is expected to uphold our vision, mission, and values. Our actions will reflect our values of Compassion, Diversity/Inclusivity, Excellence, Integrity, Respect and Stewardship creating a culture in which all individuals are treated with dignity and respect. This will result in our vision of an “Enriched health and life in a just society” through the fulfillment of our mission to build partnerships, develop safe and affordable housing, community engagement in building trust and solutions, foster economic development, provide access to comprehensive health care services, and reduce disparities CUSTOMER SERVICE COMPLIANCE STATEMENT: Treat every person with dignity, respect and kindness by listening with your full attention, addressing questions/concerns immediately, and accepting responsibility to follow through by always doing what you say you will do. You support our customers, and your team, by being patient, understanding and positive, knowing that you are SIHF Healthcare to those we serve. POSITION DESCRIPTION: As the initial point of contact you are the face of the organization to all customers, therefore superior service is necessary. Perform all duties related to the registration and preparation of patient encounters, patient and payment assessment and referral, and post-encounter duties associated with billing and medical records. Perform computer and filing duties. Effectively communicate with the staff and the public. Verify payments, and maintain other skills and responsibilities relating to the efficient and effective flow of patients through the health care centers. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Provide superior service to all customers. 2. Responsible for handling a high volume of calls requiring good judgement and decision-making. Including calls to and from physicians, patients, patient family members, pharmacies, and other health related agents. 3. Able to create a patient case, utilize and document as requested. 4. Notify new patient of doctor's prescription preferences, if applicable. 5. Schedule, confirm patient appointments and interpreter services, if applicable. 6. Perform computer skills for scheduling utilizing Athena and/or Dentrix as requested. 7. Process patient payments, co-pay and balanced owed including smart pay, if applicable. 8. Perform chart preparation including printing, daily schedules, annual registration/consent form review. Update demographics, patient portal, and income category scale and scan driver's license/insurance information. 9. Ensure each patient's insurance is verified prior to being seen. 10. Verify Title XIX (19) or XXI (21) insurance information, prior to vaccine administration, if applicable. 11. Perform end-of-day batching and counting. 12. Scan paper documents into electronic chart. 13. Adhere to petty cash policy, if applicable. 14. Complete ticklers/appointments to schedule within Athena workflow dashboard. 15. Understand smart pay, able to create a slide patient case. Ensure rev check is complete. 16. Able to create a Lab Corp indigent form/scan and distribute as needed. 17. Assist patients with filling out required paperwork who have limited reading/writing abilities, in a discreet and sensitive manner. 18. Coordinate with navigator to ensure patients are connected to health insurance. 19. Perform other duties as assigned. KNOWLEDGE, SKILLS, ABILITIES: 1. Basic keyboard/data entry skills, note taking, computer and telephone skills. 2. Must possess knowledge of basic computer screens, fields and procedures. 3. Must possess knowledge of basic medical terminology. 4. Must possess knowledge of basic telephone and paging systems, and routing calls. 5. Must possess knowledge of basic forms, applications and logs in the health care centers. 6. Ability to effectively communicate with staff members and general public in a clear, concise, and courteous manner. 7. Ability to assess skills necessary for patient referral, if applicable. 8. Ability to assess non-scheduled patients and communicate to nursing/provider staff. 9. Ability to assess patient records, forms and charts for completeness and accuracy. 10. Ability to accept responsibility for own actions and receive supervision and direction. 11. Ability to maintain confidentiality of all patient records, communications and needs. 12. Ability to follow lines of authority when dealing with problems and issues. 13. Must maintain neat, clean, professional appearance. 14. Ability to multi-task. EDUCATION AND EXPERIENCE: High School diploma or equivalent is desired. Training in Medical Terminology is desired. PHYSICAL DEMANDS: Mostly sedentary work with light, physical activities. Must be able to lift/carry up to ten (10) pounds. WORK SCHEDULE: Normal work hours for this position are Monday through Friday dayshift, unless otherwise specified by management staff. COMPLIANCE STATEMENT: Abide by the requirements of all applicable State and Federal laws. MEDICAL HOME STATEMENT: Be aware and understand expectations and responsibilities of the Patient Centered Medical Home. Understand role, complete relevant duties, and the requirement to maintain highest level of proficiency within scope, as part of this team-based approach in the patient care continuum. COMPREHENSIVE BENEFIT PACKAGE FOR FULL-TIME: Health Insurances: Choose from medical, dental, and vision plan offerings with coverage for employees and eligible dependents. Flexible Spending Accounts (FSA): Save tax-free on medical and dependent care expenses. Health Savings Account (HSA): Set aside pre-tax funds for medical expenses with no rollover limits. Life Insurance: Employer-paid life and AD&D insurance with additional voluntary options. Disability Insurance: Employer-paid disability insurance for eligible positions. 401(k): SIHF matches dollar-for-dollar on the first 4% you contribute, with immediate vesting. Paid Time Off (PTO): Accrue vacation, sick leave, and holidays, including a floating holiday. Paid Parental Leave: Eligible employees can receive employer-paid parental leave for the birth or adoption of a child. Other Benefits: Tuition reimbursement, corporate discounts, travel assistance, employee assistance program, voluntary short- and long-term disability, and more.