About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description * The HCA Patient Access Specialist communicates with insurance companies, patients, and healthcare providers to resolve discrepancies, update records, and ensure proper billing. Accuracy is crucial to prevent claim denials and facilitate smooth reimbursement processes. This role requires attention to detail, strong organizational skills, knowledge of insurance policies, sense of urgency to meet time-sensitive insurance requirements, and effective communication skills to navigate the complexities of healthcare billing. * The HCA Patient Access Specialist is responsible for ensuring quality patient registration, validation, and verification of insurance information. Collects and reviews all patient insurance information needed to complete the benefit verification process. Investigates missing data needed to complete the verification process. Troubleshoots and seeks solutions to problems related to questions and concerns over health insurance coverage. Knowledgeable with coordination of benefits and completing MSPQ episodically to ensure proper coordination for Medicare recipients. Additional responsibilities include point of service collections, positive telephone etiquette, and patient satisfaction in support of Cooper University Hospital Mission and Core Values. Must be able to work independently and as a team with an enthusiastic personality. * Knowledgeable of state and federal government funding programs such as Medicare, Medicaid, and requirements to satisfy timely notification of rights as it pertains to these programs. Additionally, securing and delivering proper correspondence needed to satisfy those requirements such as CMS IMM, CMS MOON, NJ Observation, and CMS NSA forms. * Uses all modes of electronic insurance verification, RTE, portals such as NaviNet, Availity, PEAR, Notivasphere, insurance verification websites as well as telephonic verification as needed. When appropriate, ensures the payer receives a Notice of Admission on all admissions, scheduled and non - scheduled, within 24 - hours or the next business day. Submits notice of admissions to all payors via electronic portal or fax transmittal as appropriate and timely. * The HCA Patient Access Specialist communicates as appropriate with the physicians, NJ Medical Examiners, the Sharing Network, and Funeral Directors to ensure timely handling of deceased patients. Initiates electronic death record via NJ EDRS. Experience Required * 2 years in - Minimum one year of registration or billing experience working in a medical facility. Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals * 3-5 years preferred. * Preferred Experience includes: * Minimum one year of registration or billing experience working in a medical facility. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations, and referrals * Epic experience preferred Education Requirements High School Diploma or Equivalent required. License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification or HFMA Certified Revenue Cycle certification (Preferred) Special Requirements * Excellent verbal and written communications skills * Experienced in use of computers and software applications, i.e., Microsoft Word, Excel, Outlook, Access, * registration, and billing systems. * Exceptional customer service and interpersonal skills * Proficiency in working with payor on-line portals, i.e., NaviNet, Passport, Availity, and other third-party eligibility systems preferred.
$31k-35k yearly est. 3d ago
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Area Schedule Lead, Leased Data Centers
Meta 4.8
Scheduler job in Dover, DE
We are seeking a candidate for a key leadership role in scheduling for a portfolio of Data Center projects of strategic importance to Meta. The Area Schedule Lead, Leased will act as a technical Schedule subject matter expert overseeing all schedule management and reporting for the Leased portfolio of projects. The successful candidate will have focus on speed to market and be a critical partner for the Delivery Team and the Project Controls Lead to forecast and help mitigate schedule related risks and issues on the project, enable commercial accountability, manage schedule health reporting/escalation, and ensure that schedule change management is effective and expedient. This position will work closely within the DEC Technical Operations team and various internal departments including Site Project Management teams, Pre-Construction, Contracts, Finance, Accounting, Sourcing and Operations Engineering.
**Required Skills:**
Area Schedule Lead, Leased Data Centers Responsibilities:
1. Responsible for end to end schedule coordination and updates, including interface with risk management and pro-active communication of updates and alignment of variance root cause/commentary with Cross-functional partners
2. Identifies, documents, and communicates schedule risks through defined processes, including Risk Registers, health reviews, and Leased Program management meetings
3. Accountable for all aspects of vendor and Contractor schedule management
4. Accountable for Contractor baseline schedule development and evaluation during pre-con, including ensuring adherence to program guidance and specifications. Will lead efforts to optimize schedules for speed to market and successful on-time-delivery
5. Responsible for application of commercial entitlement for contractor Extensions Of Time (EOT) for their designated portfolio of projects. Provide leadership to site teams for Delay Tracking, EOT requests and claims. Responsible for making recommendations that are in line with contract and escalating when site decisions differ from the contractual or program guidance
6. Lead the identification and application of Proactive Risk Indicators in sub-area and ensure all risks are properly escalated to Health Reviews, and other appropriate forums. Lead ad-hoc schedule analysis to support program as required
7. Lead a small team of consultants (if required) to support effective schedule management for the designated portfolio of projects
8. Approximately 25-50% travel to other Data Center sites and Meta Offices
**Minimum Qualifications:**
Minimum Qualifications:
9. 10+ years of Planning, Scheduling, Construction Management, or Related field experience
10. Bachelor's degree in Engineering, Construction Management, or Equivalent Technical Field or related field experience
11. Subject Matter Expert in Primavera P6 and/or other scheduling related methodologies and software
12. Experience developing/managing an Owner's planning/scheduling program
13. Experience with Data Center, Infrastructure or Construction programs requiring complicated commissioning specifications
14. Demonstrated analytical, communication, problem solving, prioritization, organization and reporting skills
15. Experience leading complex project or program planning and coordination amongst a large group of internal and external project stakeholders
16. Experience developing and driving actions or operational adjustments based on schedule or project controls performance metrics
17. Experience partnering with cross-functional teams to influence strategic direction
**Preferred Qualifications:**
Preferred Qualifications:
18. Experience identifying schedule efficiencies and driving programmatic or organizational alignment in changing execution strategies to optimize schedule performance
19. Experience negotiating schedule changes or complex construction claims
20. Successful development and implementation of scheduling or project controls strategies in a large organization
21. Familiar with complex networking systems and electrical infrastructure
22. Experience managing a team of Contingent Worker Schedulers
**Public Compensation:**
$150,000/year to $209,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
$150k-209k yearly 33d ago
Bi-Lingual Scheduler
Radnet 4.6
Scheduler job in Newark, DE
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Bi-Lingual Scheduler, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
The Bi-Lingual Scheduler is responsible for scheduling, rescheduling and canceling exams for patients. This person performs pre-registration, faxes and scans documents, handles customer service-related requests, communicates preparations, handles call backs, and performs various other clerical tasks for individuals who speak English or a secondary language for which you have been identified as being fluent.
You Will:
Displays excellent communication skills and telephone etiquette.
Places outgoing calls to schedule patient exams when receiving scripts and electronic orders.
Answers incoming and places outgoing calls in a courteous and professional manner-identifies self and company.
Places calls to referring physicians for patients expressing difficulty with scheduling.
Maintains self-control when dealing with difficult patients and or situations.
Shows care and compassion for all callers.
Maintains good rapport with referring physicians, secretaries and clinical site staff.
Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
Updates account information at the point of scheduling.
Properly schedules all procedures.
You Are:
Knowledge of medical insurance plans.
Ability to pre-register and schedule patients rapidly and accurately.
General knowledge of computers and Microsoft Office software.
Provides clear written and verbal communication in both languages.
To Ensure Success In This Role, You Must Have:
Proficiency in using a personal computer and Microsoft Office.
Effective organizational skills and attention to detail.
Demonstrate a high-level of integrity, confidentiality and business ethics
Must be able to type fluently in English while speaking with callers in either language.
Knowledge of medical terminology in both languages.
$32k-53k yearly est. 29d ago
Surgical Scheduler II, Surgical Services at Wilmington
Union Hospital of Cecil County 4.0
Scheduler job in Wilmington, DE
Job Details
ChristianaCare is looking to hire a full time Surgical Scheduler II for our Surgical Services located in at Wilmington Hospital in the Gateway building.
As a surgical scheduler you would schedule patients for surgery, tests, referrals, medical and cardiac clearance, pre-op tests and review meds and health history as needed.
This role is split between heavy phone calls and also patient facing in the office to schedule surgeries.
Work Schedule:
Monday-Friday, 8:00am - 4:30p
Duties / Responsibilities:
Responsible for scheduling all surgical and imaging procedures for Surgical Services and obtaining necessary insurance referrals and authorizations. Provides non-clinical preoperative instructions, places surgical reminder calls, and maintains tracking systems to ensure completion of preoperative clearances and testing. Interacts daily with physicians, physician offices, Christiana Care departments, patients, and families while adhering to all organizational and departmental policies, including safety, infection control, and compliance standards. Performs clerical duties as needed and reports any unsafe conditions promptly to maintain a safe environment for staff, patients, and visitors.
Qualifications:
Minimum High School diploma or equivalent required.
Minimum of three years related medical office experience with knowledge of computer scheduling for multiple providers.
An equivalent combination of education and experience may be substituted.
Compensation / Benefits:
Full Medical, Dental, Vision, Life Insurance, etc.
Two retirement planning offerings, including 403(b) with company contributions.
Generous paid time off with annual roll-over and opportunities to cash out.
12 weeks paid parental leave.
Tuition assistance
Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets, insurance and much more!
Please attach updated resume with application.
#LI-EH1
Hourly Pay Range: $21.03 - $31.54This pay rate/range represents ChristianaCare's good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.
Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.
Post End Date
Jan 30, 2026
EEO Posting Statement
ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit *********************************************************
$21-31.5 hourly Auto-Apply 6d ago
Surgery Scheduler
Parallel Ent & Allergy
Scheduler job in Newark, DE
Join our team where Healthcare is reimagined!
We are looking for a Surgery Scheduler to join our team. We are an established practice that is continually growing. Work with our well-respected group serving the community for many years. Whether starting your career or looking to share your knowledge with others, we are the place for you!
What makes us different?
While working at our Company, you will enjoy great perks, such as a great Monday thru Friday work schedule (no weekends), excellent benefits package, and PTO. We strive to maintain an environment where our employees can grow and further their skills and careers while being a part of a strong team.
Responsibilities:
Coordinate and schedule surgical procedures for patients, ensuring appropriate time slots, facilities, and resources are available.
Collaborate with physicians, surgical teams, and patients to determine the optimal timing for surgeries.
Serve as the primary point of contact for patients regarding surgical scheduling. Address patient questions, concerns, and inquiries in a professional and empathetic manner.
Communicate detailed information about surgical procedures, pre-operative instructions, and post-operative care.
Maintain records of all scheduled surgeries, and relevant medical documentation. Update electronic health records (EHR) and other databases accurately and in a timely manner.
Ensure all necessary paperwork, consent forms, and insurance authorizations are completed and submitted as required.
Qualifications:
High School Diploma or GED is required
Proven experience in surgical scheduling or healthcare administration, preferably in a physician practice or hospital setting.
Excellent customer service and computer skills
Strong verbal and written communication skills
Friendly, personable demeanor
Detail oriented
Ability to multi-task
We are committed to a diverse and inclusive workplace. The Company is an equal opportunity employer and does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or another legally protected status.
$32k-45k yearly est. 10d ago
Receptionist/Scheduling Coordinator
Homestar Remodeling
Scheduler job in Wilmington, DE
HomeStar Remodeling is seeking a high potential Receptionist/Scheduling Coordinator. Due to the high demand of our green products, we our looking to hire outgoing and career oriented individuals. If you are looking for a career, this will be the perfect position for you to grow personally and professionally. The position offers an excellent base salary and bonus structure.
About Our Company
After being awarded as Inc. Magazine's 53rd fastest growing company in America AND also voted Best Places to Work, we have now opened an additional office to continue our expansion to better serve the Mid-Atlantic Region! HomeStar is a premier home improvement company, and we are a proud part of the communities that we serve, and enjoy helping our friends and neighbors improve the value and beauty of their homes.
Your responsibilities:
Coordinates and monitor office operations to ensure company requirements are sufficiently met on a daily basis
Plan, coordinate, and motivate the efforts of staff towards the specific objectives in the office
Oversee an efficient office environment, ensure the efficient operation of all office equipment, and arrange for maintenance as needed
Collaborate with directors and supervisors to continuously improve office performance
Coordinate and oversee the completion of special projects as needed
Monitor office procedures and resolve issues
Answer telephone and greet visitors
Record names, addresses, purchases, and reactions of prospects contacted
Manage outflow of calls to current or prospective clients/customers
Telephone or write emails to respond to correspondence from customers or to follow up initial sales contacts
Confirm/Schedule appointments for sales representatives to meet with prospective customers
Run reports as needed
Provide clerical support to supervisors and director
Schedule appointments and office meetings as needed
Perform other duties as assigned
Your qualifications:
Must be proficient in Excel
Organization Skills
Able to multitask proficently
Goal Oriented
Open to Part time or Full time
Job Type: Full-time or Part-time
$37k-59k yearly est. Auto-Apply 12d ago
Patient Access Representative, Behavioral Health
Brigham and Women's Hospital 4.6
Scheduler job in Dover, DE
Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.
Are you passionate about making a meaningful impact in behavioral health? Great Bay Mental Health, a dynamic and compassionate division of Wentworth-Douglass Hospital and part of the Mass General Brigham system, is seeking dedicated professionals to join our growing team. We provide comprehensive mental health services to individuals across the Seacoast region, with a strong commitment to evidence-based care, collaboration, and community wellness.
As part of a leading healthcare network, our team benefits from the resources and innovation of MGB while maintaining the personalized, patient-centered approach of a community hospital. Whether you're a clinician, care coordinator, or support staff, you'll be part of a multidisciplinary team working together to improve lives through accessible and high-quality mental health care.
We are seeking a full-time, 40-hour Patient Access Representative to join our team! This is an in-person position located at 15 Old Rollinsford Road, Dover, NH.
The schedule for the Patient Access Representative is:
Monday, Wednesday, Friday: 8:30am to 5:00pm
Tuesday, Thursday: 9:30am to 6:00pm
Job Summary
The Patient Access Representative will be responsible for managing both in and outbound calls as well as scheduling and registration functions for patients of the Wentworth Douglass Health Systems (WDHS). The individual is typically the first point of contact for patients entering WDHS. They will specialize in providing exceptional customer service with both internal and external customers, creating new patient medical records, verifying insurance eligibility, collecting demographic information and offering applicable documents. The Patient Access Rep. must be able to hold in-depth financial conversations with patients in order to provide cost transparency and improve financial success of the organization.
Are you ready to bring your talent to this team and join us in moving health care forward?
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
experience in a healthcare setting, with a focus on patient access and registration 2-3 years required
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
15 Old Rollinsford Road
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$19.4-27.7 hourly Auto-Apply 47d ago
Appointment Scheduler
Bright Brothers of Delmarva
Scheduler job in Ellendale, DE
The Appointment Scheduler is the primary contact with our homeowners, potential homeowners, and other parties for setting sales appointment leads, scheduling annual maintenance and service opportunities, scheduling installations, and following up on a variety of issues. This position is non-exempt under the FLSA and reports to Service Management.
ESSENTIAL JOB FUNCTIONS
Sales Appointment Scheduling
Coordinate and manage scheduling of appointments and project timelines to ensure efficient workflow and timely execution.
Verify and confirm next-day appointments to ensure schedule accuracy and homeowner preparedness
Schedules annual maintenance and service opportunities for homeowners in a way that maximizes efficiency for the company and the service technicians.
Assist with the preparation and submission of permitting applications to support project compliance and timelines."
Data Entry
Ensures all paperwork, data entry, and correspondence are accurate, timely, and completed according to company procedure.
Provides support to other departments as needed.
Purpose, Mission, and Values
Lives out the companys purpose, mission, and values.
Provides remarkable homeowner experiences.
POSITION REQUIREMENTS
Able to navigate through multiline phone system
Skill in operating a computer and programs.
Ability to detect/recognize information in written materials and on a computer screen 75-100% of the time.
Ability to perform accurate data entry.
High school diploma or GED preferred and 1+ years of experience in customer service OR a combination of education and experience that illustrates a proven track record in this field.
Ability to exert up to 10 lb. of force occasionally and/or a negligible amount of force frequently or constantly to move objects, maintaining a stationary position most of the time.
Benefits
401k
Medical Insurance
Dental Insurance
Vision Insurance
Holiday Incentive Trip
Holiday Bonus
Schedule
M-F 8AM-5PM
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. Regular, reliable attendance is considered an essential job function. This document is subject to change at any time without notice.
DryZone is an Equal Opportunity Employer (EOE) and we seek to create an inclusive workplace that embraces diverse backgrounds, life experiences, and perspectives. We show commitment to the men and women who have served in the United States Armed Forces by providing meaningful, challenging career opportunities where military skills and experience may be applied.
$31k-45k yearly est. 4d ago
Patient Registration
Amsurg 4.5
Scheduler job in Newark, DE
AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: ************************ Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.
Benefits:
At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1
st
of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
Paid Time Off:
AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone
Collects patient identification cards
Collects patient insurance information
Ensures that documentation is completed and all necessary documents are signed by the patient
Updates patient accounts by recording personal and financial information in the revenue management system
Collects copayments and deductibles as needed
Records payments in the billing system or log as required
Issues receipts for payments received
Balances upfront collections at the end the shift
Notifies clinical when patient is ready to proceed to the clinical area
Accepts deliveries to the ASC, as needed
Maintains business office inventory and equipment by checking stock to determine inventory level
Receives and opens office mail as needed
Takes deposits to the bank as needed
Protects patients' rights by maintaining confidentiality of personal and financial information
Prepares patients charts for the following day
Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies
Strong knowledge of Microsoft Excel and Outlook
Attends all required education
Regular and predictable attendance required
Performs other miscellaneous duties as assigned
$30k-36k yearly est. 60d+ ago
Medical Receptionist
Simon Eye Associates 4.7
Scheduler job in Wilmington, DE
Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.
As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates.
What You'll Do:
Accurately enter and communicate patient charges
Collect co-payments from patients as required by insurance guidelines
Review registration information on file, verify insurance plan information
Update and maintain patient insurance and demographic information
Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
Schedule patient appointments
Communicate with providers and staff throughout daily events
What You'll Need:
At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment
Ability to understand and communicate patient insurance information in a clear and professional manner
Ability multi-task; to work quickly and accurately while maintaining a positive patient experience
Proficiency in using computer databases including typing accuracy
High level of professionalism and self-motivation
Ability to work at least one evening per week and two Saturdays per month to meet patient needs
About Us
We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing
Eye Care for Life
.
We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!
$24k-30k yearly est. Auto-Apply 15d ago
Appointment Scheduler
Bright Brothers
Scheduler job in Ellendale, DE
The Appointment Scheduler is the primary contact with our homeowners, potential homeowners, and other parties for setting sales appointment leads, scheduling annual maintenance and service opportunities, scheduling installations, and following up on a variety of issues. This position is non-exempt under the FLSA and reports to Service Management.
ESSENTIAL JOB FUNCTIONS
Sales Appointment Scheduling
Coordinate and manage scheduling of appointments and project timelines to ensure efficient workflow and timely execution.
Verify and confirm next-day appointments to ensure schedule accuracy and homeowner preparedness
Schedules annual maintenance and service opportunities for homeowners in a way that maximizes efficiency for the company and the service technicians.
Assist with the preparation and submission of permitting applications to support project compliance and timelines."
Data Entry
Ensures all paperwork, data entry, and correspondence are accurate, timely, and completed according to company procedure.
Provides support to other departments as needed.
Purpose, Mission, and Values
Lives out the company's purpose, mission, and values.
Provides remarkable homeowner experiences.
POSITION REQUIREMENTS
Able to navigate through multiline phone system
Skill in operating a computer and programs.
Ability to detect/recognize information in written materials and on a computer screen 75-100% of the time.
Ability to perform accurate data entry.
High school diploma or GED preferred and 1+ years of experience in customer service OR a combination of education and experience that illustrates a proven track record in this field.
Ability to exert up to 10 lb. of force occasionally and/or a negligible amount of force frequently or constantly to move objects, maintaining a stationary position most of the time.
Benefits
401k
Medical Insurance
Dental Insurance
Vision Insurance
Holiday Incentive Trip
Holiday Bonus
Schedule
M-F 8AM-5PM
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. Regular, reliable attendance is considered an essential job function. This document is subject to change at any time without notice.
DryZone is an Equal Opportunity Employer (EOE) and we seek to create an inclusive workplace that embraces diverse backgrounds, life experiences, and perspectives. We show commitment to the men and women who have served in the United States Armed Forces by providing meaningful, challenging career opportunities where military skills and experience may be applied. Compensation: $16.00 per hour
About Us
At Bright Brothers, we pride ourselves on being the go-to provider of high-quality soft washing, gutter cleaning and protection, and full-service holiday lights. Our mission is simple: to be the exterior washing and holiday lighting company of choice, by providing high quality services, promptly and reliably. We believe in going above and beyond for our customers-being friendly, helpful, and always willing to take that extra step to ensure satisfaction.
We're more than just a service company; we're a team that values customer service and believes in delivering the best results every time. Whether it's ensuring a roof is clean and protected or making homes shine with beautiful holiday lights, we are committed to exceeding expectations.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Bright Brothers Corporate.
$16 hourly Auto-Apply 4d ago
Patient Cost Estimation Specialist I
Nemours
Scheduler job in Wilmington, DE
Nemours is seeking a Patient Cost Estimation Specialist to join our team remotely. The Patient Cost Estimation Specialist reports to the manager of the Cost Estimation Team. The Specialist utilizes high-level customer service, healthcare finance and revenue cycle knowledge, and excellent communication skills. The Specialist has a detailed understanding of price transparency regulations, including but not limited to the No Surprises Act of 2020, and how it relates to challenges in a complex health care environment. This person is the primary contact for patient-families and colleagues seeking to understand financial care of services to be delivered.
The Patient Cost Estimation Specialist works closely with authorization, financial advocate, clinical representatives, and business stakeholders in order to most accurately provide estimated cost for patient-families. This person has extensive knowledge of patient benefit design and care delivered by Nemours in order to effectively help a patient-family understand how it relates to their scheduled procedure or service. They do this in a way that upholds a patient-centered model of care delivery and Nemours' values and standards of behavior.
Essential Functions:
Identify how an individual's planned service will relate to their specific payor and plan design, including but not limited to tiers and benefit levels.
Based on historical data, patient-specific information, and authorizations, identify the appropriate CPTs for which to estimate.
Deliver and communicate the patient cost estimate to both patient-families and providers, as applicable.
Discuss financial options with families. Collect pre-payments from patient-families.
Meet all regulations in regard to the No Surprises Act.
Builds and maintains effective enterprise-wide relationships with clinical team members, business operations, various department representatives, authorization specialists, financial advocates, and other stakeholders, as applicable.
Requirements:
Associates Degree or 2 years of training beyond high school required
Certified Revenue Cycle Representative (CRCR) required within first 12 months
Minimum of 3 years experience required
Healthcare experience required
About Us
Nemours Children's Health is an internationally recognized children's health system. With more than 1.7 million patient encounters annually, we provide medical care in five states through two freestanding state-of-the-art children's hospitals - Nemours Children's Hospital, Delaware and Nemours Children's Hospital, Florida. Our pediatric network includes 80 primary-urgent-and specialty care practices and more than 40 hospitalists serving 19 affiliated hospitals. We generate annual revenues of more than $1.7 billion derived from patient services, contributions from the Alfred I. DuPont Trust, as well as other income.
As one of the nation's premier pediatric health systems, we're on a journey to discover better ways of approaching children's health. Putting as much focus on prevention as cures and working hand in hand with the community to make every child's world a place to thrive. It's a journey that extends beyond our nationally recognized clinical treatment to an entire integrated spectrum of research, advocacy, education, and prevention, leading to the healthiest generations of children ever.
Inclusion and belonging guide our growth and strategy. We are looking for individuals who are passionate about, and committed to, leading efforts to provide culturally relevant care, reducing health disparities, and helping build an inclusive and supportive environment. All of our associates are expected to ensure that these philosophies are embedded in their day-to-day work with colleagues, patients and families.
To learn more about Nemours Children's and how we go well beyond medicine, visit us at *************** .
$39k-50k yearly est. 1d ago
Patient Registration
Newark Endoscopy ASC LLC
Scheduler job in Newark, DE
Job Description
AMSURG is a nationally recognized leader in the strategic and operational management of ambulatory surgery centers with medical specialties ranging from gastroenterology to ophthalmology and orthopedics. With more than 250 surgery centers across the U.S., we partner with physicians and health systems to deliver the highest standards of patient care and quality. For more information, please access our website: ************** Through AMSURG, our clinician-led organization is changing the face of healthcare by delivering high-quality care that puts the patient first.
Benefits:
At AMSURG, we offer benefits at the speed of your life. Our wide range of health and welfare benefits allow you to choose the right coverage for you and your family. Qualifying employees are eligible to enroll on the 1st of the month, following 30 days of employment. AMSURG offers a variety of health and welfare benefit options to help protect your health and promote your wellbeing. Benefits offered include but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA, Limited Healthcare FSA, FSAs for Transportation and Parking & HSAs, and a matching 401(K) Plan.
Paid Time Off:
AMSURG offers paid time off, 9 observed holidays, and paid family leave. You accrue Paid Time Off (PTO) each pay period and depending on your position and can earn a minimum of 20 days and up to 25 days per calendar year.
Essential Duties and Responsibilities:
Welcomes patients and visitors by greeting them in person or on the telephone
Collects patient identification cards
Collects patient insurance information
Ensures that documentation is completed and all necessary documents are signed by the patient
Updates patient accounts by recording personal and financial information in the revenue management system
Collects copayments and deductibles as needed
Records payments in the billing system or log as required
Issues receipts for payments received
Balances upfront collections at the end the shift
Notifies clinical when patient is ready to proceed to the clinical area
Accepts deliveries to the ASC, as needed
Maintains business office inventory and equipment by checking stock to determine inventory level
Receives and opens office mail as needed
Takes deposits to the bank as needed
Protects patients' rights by maintaining confidentiality of personal and financial information
Prepares patients charts for the following day
Maintains strict adherence to the center's policies and procedures; reports needed changes and discrepancies
Strong knowledge of Microsoft Excel and Outlook
Attends all required education
Regular and predictable attendance required
Performs other miscellaneous duties as assigned
$29k-38k yearly est. 4d ago
Patient Cost Estimation Specialist I
The Nemours Foundation
Scheduler job in Wilmington, DE
Nemours is seeking a Patient Cost Estimation Specialist to join our team remotely.
The Patient Cost Estimation Specialist reports to the manager of the Cost Estimation Team. The Specialist utilizes high-level customer service, healthcare finance and revenue cycle knowledge, and excellent communication skills. The Specialist has a detailed understanding of price transparency regulations, including but not limited to the No Surprises Act of 2020, and how it relates to challenges in a complex health care environment. This person is the primary contact for patient-families and colleagues seeking to understand financial care of services to be delivered.
The Patient Cost Estimation Specialist works closely with authorization, financial advocate, clinical representatives, and business stakeholders in order to most accurately provide estimated cost for patient-families. This person has extensive knowledge of patient benefit design and care delivered by Nemours in order to effectively help a patient-family understand how it relates to their scheduled procedure or service. They do this in a way that upholds a patient-centered model of care delivery and Nemours' values and standards of behavior.
Essential Functions:
Identify how an individual's planned service will relate to their specific payor and plan design, including but not limited to tiers and benefit levels.
Based on historical data, patient-specific information, and authorizations, identify the appropriate CPTs for which to estimate.
Deliver and communicate the patient cost estimate to both patient-families and providers, as applicable.
Discuss financial options with families. Collect pre-payments from patient-families.
Meet all regulations in regard to the No Surprises Act.
Builds and maintains effective enterprise-wide relationships with clinical team members, business operations, various department representatives, authorization specialists, financial advocates, and other stakeholders, as applicable.
Requirements:
Associates Degree or 2 years of training beyond high school required
Certified Revenue Cycle Representative (CRCR) required within first 12 months
Minimum of 3 years experience required
Healthcare experience required
$29k-38k yearly est. Auto-Apply 2d ago
Patient Cost Estimation Specialist I
Nemours Foundation
Scheduler job in Wilmington, DE
Nemours is seeking a Patient Cost Estimation Specialist to join our team remotely. The Patient Cost Estimation Specialist reports to the manager of the Cost Estimation Team. The Specialist utilizes high-level customer service, healthcare finance and revenue cycle knowledge, and excellent communication skills. The Specialist has a detailed understanding of price transparency regulations, including but not limited to the No Surprises Act of 2020, and how it relates to challenges in a complex health care environment. This person is the primary contact for patient-families and colleagues seeking to understand financial care of services to be delivered.
The Patient Cost Estimation Specialist works closely with authorization, financial advocate, clinical representatives, and business stakeholders in order to most accurately provide estimated cost for patient-families. This person has extensive knowledge of patient benefit design and care delivered by Nemours in order to effectively help a patient-family understand how it relates to their scheduled procedure or service. They do this in a way that upholds a patient-centered model of care delivery and Nemours' values and standards of behavior.
Essential Functions:
* Identify how an individual's planned service will relate to their specific payor and plan design, including but not limited to tiers and benefit levels.
* Based on historical data, patient-specific information, and authorizations, identify the appropriate CPTs for which to estimate.
* Deliver and communicate the patient cost estimate to both patient-families and providers, as applicable.
* Discuss financial options with families. Collect pre-payments from patient-families.
* Meet all regulations in regard to the No Surprises Act.
Builds and maintains effective enterprise-wide relationships with clinical team members, business operations, various department representatives, authorization specialists, financial advocates, and other stakeholders, as applicable.
Requirements:
* Associates Degree or 2 years of training beyond high school required
* Certified Revenue Cycle Representative (CRCR) required within first 12 months
* Minimum of 3 years experience required
* Healthcare experience required
$29k-38k yearly est. Auto-Apply 2d ago
Registration Specialist
Reading Area Community College 3.4
Scheduler job in Wilmington, DE
Back to Career Opportunities Application Instructions Send a cover letter, resume, and three (3) professional references, to **************** Please indicate the job code PT-RS-HPCP in the subject line of your email. After sending in your documents, please fill out the online Job Applicant Identifier form. RACC is an equal opportunity employer. In compliance with government regulations we are required to record numbers of job applicants by sex and ethnic category. We ask that you indicate your race or national origin and sex, but you are not required to provide this information. This information will not be kept with your application and will be used only in accordance with state and federal regulations.
Background Check
If you are chosen for this position, a background check will be required. Full details regarding the background check are available here.
Job Details
Title: Registration Specialist Announce date:
01/20/2026
Apply by date:
Open Until Filled
Application status:
Accepting Applications
Position type: Part-time Salary:
$15.00 per hour
Working Hours:
Specific work hours to be agreed upon by the supervisor and employee prior to the onset of employment.
Summary:
The Registration Specialist provides customer service/clerical support for the Career Programs. Schedules appointments and gives information to callers, and otherwise relieves officials of clerical work and minor administrative and business detail by performing the following duties.
Essential Duties and Responsibilities:
1. Screen visitors and provide receptionist communication for Career Programs.
2. Provide accurate and detailed information to prospective students.
3. Assist Administrative assistant with the collection of prospective student admissions paperwork prior to admission into programs.
4. Independently respond to prospective student request and send out information as needed.
5. Compile prospect student information through face-to-face or telephone contacts and follow-up surveys, enter and maintain information in Excel or Access databases.
6. Update current schedules, catalogs, and other printed or online materials.
7. Assist with the keeping track of prospective student enrollment and inform Director when close to break-even number.
8. Assist with preparing materials, brochures, and flyers for orientations and recruitment.
9. Provide student tours during new student orientation.
10. Attend job fairs and other events as necessary to provide literature and promote programs.
11. Keep a detailed list of start dates, student enrollments, and student wait list.
12. Maintain strong communication with community, college personnel, students, and funding sources (Career Link, OVR, Department of Public Welfare programs).
13. Maintain accurate student attendance records and ensure that attendance is submitted to funding sources as required.
14. Provide clerical assistance to director, coordinator(s), and designated staff members.
15. Maintain confidentiality of records.
16. Other related duties as assigned.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience:
Required
* Associate degree required
* One to two years of clerical/administrative support experience required
Preferred
* Bilingual Spanish/English
Other Skills and Abilities:
* Must have strong interpersonal skills to interface with a variety of students and potential students.
* Excellent oral and written communication skills.
* Highly organized.
Computer Skills:
To perform this job successfully, an individual should be proficient in the use of Microsoft Office (especially Word, Excel, and PowerPoint) and Internet skills. Knowledge of Ellucian Colleague or other administrative software a plus.
Communication Skills:
Ability to read and comprehend simple instructions, short correspondence, and
memos. Ability to write simple correspondence. Ability to effectively present information in one on one and small group situations to customers, clients, and other employees of the organization.
Reasoning Ability:
Ability to apply common sense understanding to carry out simple one or
two-step instructions. Ability to deal with standardized situations with only occasional or no
variables.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, to sit and to reach with hands and arms. The employee is occasionally required to walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
FOR ANNUAL SECURITY AND CRIME STATISTICS REPORTS:
*************************************
$15 hourly Easy Apply 1d ago
PATIENT SERVICES REP
Cooper University Health Care 4.6
Scheduler job in Claymont, DE
About us At Cooper University Health Care , our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development. Discover why Cooper University Health Care is the employer of choice in South Jersey. Short Description Greets patients and guests utilizing AIDET while providing an individualized excellent patient service experience. Provides patient support and keeps informed of delays. Takes appropriate action including offering alternatives. Performs all registration functions including full registration as well as updating/validating demographics, identification, insurance information and completing verification and obtaining signatures. Performs and documents patient outreach for messages received in front desk pool, Mychart messaging and confirmation calls. Utilizes kiosks, tablets and other technology to assist patients upon arrival (meet the patient where they are). Requires ability to stand and walk for periods of time depending on location for two to eight (2-8) hours per assigned shift. Makes appointments, including follow-up appointments for patients in a high customer service environment in an efficient and timely manner across the healthcare continuum including physician office visits, imaging, and lab post-visit and during patient outreach. Collects co-pays and outstanding balances. Reviews and reconciles cash drawer on daily basis. Accurately and efficiently performs many non-clinical administrative duties, including but not limited to in-basket and telephone communication, documentation in medical record, obtaining reports and medical records, completion of insurance and/or disability forms, precertification and/or authorizations, referrals and workqueues such as patient reg, referrals, etc. Complies with procedures for transcription of orders (radiology and/or scheduling). Performs and documents in a timely and efficient manner patient outreach and call backs for messages received in pool, MyChart messaging and confirmation calls. Fulfills organizational responsibilities as assigned including respecting/promoting patient rights; responding appropriately to emergencies. Successfully communicates with multidisciplinary team members and patients upholding our Mission, Vision and Values and adhering to Code of Ethical conduct. Maintains working knowledge of regulatory standards and is accountable to sustain these standards in daily operations. Requires flexibility and the ability to multitask in a face paced environment and adjust to the patient volume. Other duties as assigned by the manager. Experience Required * Minimum one year of recent registration or billing experience working in a medical facility preferred. * Proficiency in patient registration, scheduling, medical insurance pre-certifications, authorizations and referrals preferred. * Epic experience preferred. * Excellent organizational, written/verbal communication and teamwork skills. * Demonstrated performance of excellent customer service skills. Education Requirements High School Diploma or equivalent required License/Certification Requirements NAHAM Certified Healthcare Access Associate (CHAA) certification preferred. Special Requirements Customer service-oriented attitude/behavior as well as a pleasant and poised demeanor and excellent phone etiquette. Must possess excellent communication skills both verbal and written. You must be skilled in the use of computers.
$31k-35k yearly est. 3d ago
Medical Scheduler
Radnet 4.6
Scheduler job in Newark, DE
Job Description
Responsibilities
The Scheduler is responsible for efficiently scheduling, rescheduling, and canceling appointments, including answering questions regarding their exam, and following the workflow to ensure HIPAA compliance. This role demands exceptional communication skills, ability to schedule complex studies, and a steadfast dedication to delivering outstanding patient care. A high level of empathy and attention to detail are crucial to ensure the safety of the patient and provide the best care possible.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Displays excellent communication skills and telephone etiquette.
Answers incoming calls in a courteous and professional manner-identifies self and company.
Follows workflow and protocol to ensure HIPAA compliance.
Places calls to referring physicians for patients expressing difficulty with scheduling, if applicable
Ability to defuse situations while handling challenging patients or circumstances with a compassionate approach, recognizing that patients may be concerned about their health.
Understands workflow and scheduling expectations, ensuring accurate scheduling of all procedures in accordance with RadNet protocol.
Leverages RIS and Knowledge Management resources to provide accurate information regarding insurance, site
information, procedures, and prep protocol.
Shows care and compassion for all callers.
Maintains good rapport with referring physicians, admins and clinical site staff.
Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
Updates account information at the point of scheduling.
Communicates and interacts with all departments effectively and professionally.
Demonstrates comprehension of Key Performance Indicators (KPIs) and consistently meets scheduling and call
handling expectations.
Stay informed about changes in workflow, important alerts and policies relevant to scheduling and patient care by
reading weekly newsletters, Things to Know communication, and team chats.
Actively engage in team huddles and training sessions to strengthen expertise, taking ownership of personal
development and knowledge enhancement.
Punctuality is essential. The scheduler is expected to arrive promptly for each shift, ready to fulfil their responsibility effectively.
MINIMUM QUALIFICATIONS, EDUCATION AND EXPERIENCE
Must be able to type fluently while speaking with callers.
Must reside within 50 miles of our Newark DE contact center
Knowledge of medical terminology.
Knowledge of medical insurance plans.
Ability to schedule patients rapidly and accurately.
General knowledge of computers and Microsoft Office software.
Provides clear written and verbal communication.
Detail-oriented.
Ability to multi-task and be organized.
PLEASE NOTE: This is not an exhaustive list of all duties, responsibilities and requirements of the position described
above. Other functions may be assigned and management retains the right to add or change duties at any time.
RadNet is an equal employment opportunity employer and treats all applicants and employees in a fair and non-discriminatory manner without regard to race, color, religion, sex (including pregnancy), gender, gender-identity, national origin, ancestry, genetic information, citizenship, age, mental or physical disability, veteran/military status, qualified disabled veteran, marital/ domestic partnership status, religious creed, medical condition, sexual orientation, political activity, or any other characteristic protected by federal, state or local laws. RadNet does participate in E-I9 verify.
$32k-37k yearly est. 27d ago
Patient Access I - Per Diem
Brigham and Women's Hospital 4.6
Scheduler job in Dover, DE
Site: Wentworth-Douglass Hospital Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Job Summary
Wentworth Douglass Hospital offers an excellent benefits package:
Responsible for ensuring a smooth and efficient patient check-in and discharge process by providing excellent customer service, collecting patient information, verifying insurance coverage explaining policies & procedures, and handling patient questions.
Qualifications
Education
High School Diploma or Equivalent required
Can this role accept experience in lieu of a degree?
No
Licenses and Credentials
Experience
admitting, scheduling, registration, or insurance verification experience 1-2 years preferred
Knowledge, Skills and Abilities
* Knowledge of medical terminology and insurance verification procedures preferred.
* Ability to work in a fast-paced environment and handle multiple tasks.
* Excellent communication and interpersonal skills.
* Strong attention to detail and problem-solving abilities.
* Basic computer proficiency.
Additional Job Details (if applicable)
Physical Requirements
* Standing Occasionally (3-33%)
* Walking Occasionally (3-33%)
* Sitting Constantly (67-100%)
* Lifting Occasionally (3-33%) 20lbs - 35lbs
* Carrying Occasionally (3-33%) 20lbs - 35lbs
* Pushing Rarely (Less than 2%)
* Pulling Rarely (Less than 2%)
* Climbing Rarely (Less than 2%)
* Balancing Occasionally (3-33%)
* Stooping Occasionally (3-33%)
* Kneeling Rarely (Less than 2%)
* Crouching Rarely (Less than 2%)
* Crawling Rarely (Less than 2%)
* Reaching Occasionally (3-33%)
* Gross Manipulation (Handling) Constantly (67-100%)
* Fine Manipulation (Fingering) Frequently (34-66%)
* Feeling Constantly (67-100%)
* Foot Use Rarely (Less than 2%)
* Vision - Far Constantly (67-100%)
* Vision - Near Constantly (67-100%)
* Talking Constantly (67-100%)
* Hearing Constantly (67-100%)
Remote Type
Onsite
Work Location
789 Central Avenue
Scheduled Weekly Hours
0
Employee Type
Per Diem
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.79/Hourly
Grade
2
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
1810 Wentworth-Douglass Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
$17.4-24.8 hourly Auto-Apply 4d ago
Medical Receptionist
Simon Eye Associates 4.7
Scheduler job in Rehoboth Beach, DE
Job Description
Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff.
As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates.
What You'll Do:
Accurately enter and communicate patient charges
Collect co-payments from patients as required by insurance guidelines
Review registration information on file, verify insurance plan information
Update and maintain patient insurance and demographic information
Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed
Schedule patient appointments
Communicate with providers and staff throughout daily events
What You'll Need:
At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment
Ability to understand and communicate patient insurance information in a clear and professional manner
Ability multi-task; to work quickly and accurately while maintaining a positive patient experience
Proficiency in using computer databases including typing accuracy
High level of professionalism and self-motivation
Ability to work at least one evening per week and two Saturdays per month to meet patient needs
About Us
We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing
Eye Care for Life
.
We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades!
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