Appointment Scheduler
Scheduler job in Woodbury, MN
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis.   Be part of a patient-first environment that lives into our values of:  Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. 
The Appointment Scheduler will be responsible for registering and scheduling inpatient and outpatient procedures and surgical appointments for patients, clinics, physicians, and staff in a courteous and efficient manner. Customer and quality service are the main objectives.
This is a full-time Appointment Scheduler opportunity based at our Corporate Office in Woodbury, MN. Scheduled work hours are Monday - Friday, 8:30 am - 5:00 pm (subject to change). This role will also be cross trained in some switchboard and clinic navigator duties in addition to the scheduling role.
Serve as the front line of communication to patients by answering incoming phone calls and providing a high level of customer service.
Review existing patient personal and insurance information for accuracy and completeness.
Register new patients by obtaining personal demographics, insurance information, and verifying insurance eligibility.
Search appointment schedules for the physician, location, date, and time that most closely meet the patient's need.
Schedule and confirm patient appointments.
Work with physician teams and/or triage patient issues to determine the need for same day appointments.
Coordinate an interpreter for deaf or non-English speaking patients.
Follow all appointment scheduling protocols established by the physician teams.
Reschedule all patients that have been scheduled on days that become blocked out.
Determine when to initiate communication with other departments/clinic teams/customers to resolve issues.
Take and respond to patient complaints regarding appointment scheduling and route all others as appropriate.
Identify and communicate errors on patient accounts to appropriate departments or members of management.
Perform other related duties and special projects as assigned.
Summit's hiring range for this position is $18.39 to $22.99 per hour The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle. 
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Senior Construction Scheduler
Scheduler job in Saint Paul, MN
McGough is a respected partner that brings six generations of experience to high profile, unique and complex construction projects. We take great pride in our people and their extraordinary expertise in planning, development, construction and facility management. McGough employee tenure reflects the commitment and pride we share in our work. Ask anyone who knows us - the caliber of our people sets us apart.
SENIOR CONSTRUCTION SCHEDULER
The Senior Construction Scheduler will primarily be responsible for developing and maintaining schedules for commercial construction projects. McGough uses critical path scheduling along with our Last Planner System to track and maintain progress. The Senior Construction Scheduler will be responsible to attend weekly meetings to review and update progress, review subcontractors weekly work plans and update the overall project tracking tools. The position will also lead pull planning meetings periodically, to create specific work plans for each scheduled milestone along the critical path.
Qualifications:
Required:
* Four-year degree in Construction Management, Engineering, or related degree
* Minimum of 10 years relevant experience
* Experience in construction phase of project lifecycle
* Skilled at developing and maintaining relationships with owners, subcontractors, senior leaders, and project teams.
* Proficiency in construction scheduling or project management
* Excellent communication skills
Preferred:
* 5+ years of Construction Industry experience
* Portfolio Management Experience
* Earned Value Management and Cost or Resource loading
* Knowledge with Lean construction practices, including pull planning
* Advanced proficiency in Primavera (P6) Software
* AACE Planning & Scheduling Professional (PSP) or equivalent preferred
* Experience with cost management, budget control, and forecasting
* Good written and oral skills
Office and Travel:
Office: Open to remote applicants. Preferably based out of our headquarters in St. Paul, MN.
Travel: Up to 50% travel may be required to project sites across the country.
Responsibilities and Tasks:
* Understand and implement accepted Planning & Scheduling best practices
* Lead the planning effort alongside Project Manager and McGough Schedule Department. Collaborate and make recommendations to project management team in planning the work, including developing Work-Breakdown Structure (WBS), durations, and sequencing the work (hard restraints and soft restraints)
* Analyze drawings, specifications, and construction related documents in preparation and acceptance of usable Baseline schedules for construction
* Monitor project schedules being developed and updated by Operations staff and provide support and guidance as necessary
* Interact with the Operations team and represent McGough Construction in the best manner to owners, subcontractors, and their representatives
* Support the development of conceptual bid and proposal schedules with Operations staff and present to selection committees if required
* Utilize analytics to identify and report on project trends and support with risk mitigation
* Effectively cost and manpower load schedules for use during the execution of the project
* Prepare reporting from schedules including EVA analysis, integration of cost and schedule
* Evaluate the actual construction status relative to proposed plan
* Analyze and communicate the impact of potential and actual changes to the schedule
* Prepare Time Impact Analyses per recommended practices by commonly accepted standards
* Assist project teams to develop "what if" scenarios to explore alternate sequencing, document, mitigate or avoid schedule delays
* Develop detailed construction schedules using Primavera P6
* Interact with project teams to define scope of work to develop and update detailed schedules
* Coordination with non-construction processes i.e. submittals, design and permitting progress
* Work with our Last Planner team and project teams to gather weekly work plans from subcontractors and update weekly work plans
* Participate in weekly subcontractor meetings on various projects
* Identify and track project constraints
* Evaluate project schedule progress and performance and identify developing problem areas
* Analyze critical path and constraints to determine effect of changes to schedule and recommend work-around
* Participate in Lean events and support of the McGough way
* Responsible for special projects and other departmental duties as necessary
Physical Requirements:
The physical requirements listed here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Position involves sitting for extended periods of time at employee's work station and during meetings as well as while traveling, either by plane or car. Employee needs to be able to lift up to 20 pounds as frequently as needed to move objects; dexterity to write and manipulate computer keyboard and mouse; ability to hear and speak clearly; and ability to distinguish between colors on graphs and charts.
Employee will be required to visit multiple construction jobsites on a weekly or bi-weekly basis which may expose the employee to dirt, dust, uneven surfaces, outdoor weather conditions and extreme temperatures.
* In alignment with our commitment to pay transparency, the base salary range for this position is $130-$160K, excluding fringe benefits or potential bonuses. If you join McGough, your final base salary will be determined by several factors, including geography, location, skills, education, and experience. Furthermore, we place significant value on pay equity among our current team members as part of any final job offer.
Please note that the range provided above reflects the hiring range for this role. Hiring near the top end of this range would be atypical, as we aim to allow room for future salary growth. Additionally, McGough offers a comprehensive compensation and benefits package. This includes insurance coverage for medical, dental, vision, life, and disability. We also provide generous retirement plans, voluntary benefit plans, parental leave, substantial paid time off, and holiday pay.
Accessibility: If you need an accommodation as part of the employment process please contact Human Resources at
Email: **************
Equal Opportunity Employer, including disabled and veterans.
If you want to view the Know Your Rights: Workplace Discrimination is Illegal poster, please choose your language:
Easy ApplyOperations Scheduler
Scheduler job in Minneapolis, MN
* Newport, MN What You'll Do: * Maintain a holistic view of work to be completed at all times to identify and recommend solutions for resolving work capacity issues in the most efficient, cost-effective, safe manner. * Plan a multi-week region/function/or commodity area-wide work schedule based on evaluation of work demands and work prioritization considering factors such as work types, job priorities, resource availability, customer expectations, permitting requirements, business unit guidelines, and others.
* Manage personnel, equipment, and material resource availability/backlog over a multi-week timeframe and ensure availability of work assignment to crews across the region including decision making to reallocate resources across areas as needed.
* Optimize contract/employee resource selection within scheduling window to minimize costs, and maximize schedule adherence, customer satisfaction, safety and compliance.
* Analyze scheduling and work assignment performance in order to forecast resource utilization for upcoming quarter and identify opportunities for resource reallocations and operational improvements.
* Facilitate monthly regional/area metric review meetings to evaluate performance.
* Communicate and work effectively with local supervisors and build/leverage strong partnerships with stakeholder groups at a variety of levels to maximize productivity, utilization and operational efficiency of all resources.
Required Qualifications:
* Associates Degree or equivalent experience
* 3 - 5+ years experience in construction, design, maintenance or other operations area.
* Proficiency with spreadsheet tools and the ability to retrieve and manipulate data from reporting tools.
* Experience managing high volume internal and external clients.
Preferred Qualifications:
* Bachelors Degree in Business Administration or related field preferred
* Utility scheduling/planning experience preferred
* Knowledge in applicable software programs such as CAD, GIS, SAP, or similar software's
* Familiarity with electrical or gas systems.
* Experience working with field personnel
Not quite right for you? For a full listing of all our openings, please visit us at: *******************************
Who We Are:
ENTRUST Solutions Group, an ENR Top 100 company, is a community of people, 3,000+ strong, who are committed to our clients and each other. We provide comprehensive and dependable engineering, consulting, and automation services to gas and electric utilities, telecommunication service providers, pipeline operators, and industrial companies.
In return for top talent, ENTRUST Solutions Group offers:
* Generous paid time off and benefits
* 401(k) retirement program with a company match
* Career development programs
* Tuition reimbursement
* Flexible work schedule
To learn more about ENTRUST Benefits and Culture, please visit our company LinkedIn page and follow us at:
******************************************************
* Benefits & Salary: This position pays between $30 -$35 hourly and is a Non-exempt position.
* Benefits offered include company sponsored medical, dental, vision, and 401(k) plan with company match. Also offered are tuition reimbursement, voluntary life, disability, critical illness, accident and hospitalization plans. HSA or FSA medical accounts and FSA dependent care and transportation/parking accounts are also available. These benefits are subject to employee contribution amounts generally set annually.
* Full time employees are eligible to earn PTO hours.
* May be eligible for discretionary bonus as determined by the company.
ENTRUST Solutions Group is proud to be an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. ENTRUST Solutions Group does not accept unsolicited headhunter or agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with ENTRUST Solutions Group.
#LI-VH1 #LI-Hybrid
Construction Scheduler - Traveling
Scheduler job in Minneapolis, MN
Job DescriptionCONSTRUCTION SCHEDULERIn this position, you will be responsible for developing, implementing, and maintaining the schedule processes and various software systems to meet Ross Group's scheduling and planning needs while satisfying contract and customer requirements. In this role you will…
Upon contract award, create a project schedule template in the appropriate software platform for the project team to build a schedule.
During the bidding process, create a project schedule template in the appropriate software platform for the project team to build a Proposal schedule if required.
Perform initial computer and user set up of new employees to allow for the use of the required schedule software platform.
Maintain the resource list associated with Ross Group project server.
Ensure the project team has the appropriate training and software to develop the schedule.
Review the proposal, preliminary and initial schedules for compliance with RG requirements and contract requirements. Advise and assist Operations if changes are needed.
Ensure all schedules are properly cost and resource loaded.
Maintain baseline schedule for each project.
Interface with Operations to discuss impact of work and resolution of problems.
Contribute to the development of working schedules for Estimating, prior to proposal date, which sufficiently illustrate the sequence of work activities and contract time.
Assist Marketing in reviewing proposal schedules as needed.
Assist Operations with creation of the necessary schedule software program files for preliminary, initial, and pay application schedules, in accordance with Ross Group standards and contract requirements.
Assist Operations with the control and management of in progress project schedules.
Serve as technical advisor for any schedule process or software related problems.
Assist Project Managers in creating short-term schedules or fragnets, monitor such schedules to determine impact on master schedule, and help in formulating actions to correct scheduling problems.
Manage and evaluate current schedule performance.
Provide information and advice as needed on the content, modification, or presentation of project schedules.
Identify scheduling software training needs among employees and provide training when necessary; remain current on the advancements in scheduling software.
Be responsible for continuously expanding and updating professional knowledge and honing training skills in order to enhance individual and team innovation and productivity.
Encourage the professional growth of each project team through ongoing training program development and open dialog with team members.
Maintain scheduling reports to track the progress of all active projects and be able to present this information in bi-weekly Scheduling meetings.
As the ideal candidate you…
Have previous schedule management experience.
Have working knowledge of Primavera and Microsoft Project.
Demonstrate the ability to plan, organize and communicate with internal and external customers/ stakeholders.
Have proven successful project history. (Cost, Customer Service, Quality, Safety and Schedule)
Work as employment necessitates.
Must be able to legally work in the United States
Expectations in this role include…
Dependability in meeting attendance guidelines and taking responsibility for actions.
Taking independent actions and calculated risks while asking for help when needed.
Exhibiting appropriate level of job knowledge based on years of relative work experience and uses resources effectively.
Making timely decisions using sound and accurate judgment while keeping appropriate people informed in the decision process.
Working well in group problem solving situations.
Identifying problems, gather and analyze information skillfully and make appropriate recommendations.
Communicating effectively and professionally both verbally and in written documents.
Prioritizing and organize work activities while utilizing efficient time management skills in meeting deadlines and staying on schedule with projects.
Meeting established goals while demonstrating accuracy and thoroughness to ensure quality of work.
Effectively managing staff through ensuring appropriate staffing, providing formal and informal evaluations/feedback, addressing employee issues when warranted and providing appropriate training and mentoring.
You are physically able to…
Operate a computer, telephone and other commonly used business-related items.
Handle rapidly changing priorities to accomplish project goals.
Attend and participate in meetings.
Travel for short periods of time with sufficient notice.
Status: Exempt
Reports to: CEO
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Scheduling Coordinator - Digestive Care
Scheduler job in Saint Paul, MN
Regions Hospital has a full-time opportunity for a Scheduling Coordinator to join our team in Digestive Care! This role provides exceptional customer service to patients and visitors in the Digestive Care Center. Some of the responsibilities in this role are as follows:
* Performs clerical/receptionist appointment scheduling for all gastroenterology patients.
* Facilitates communication between staff, patients, families and care providers, between the unit and other hospital departments.
* Prepares and maintains patient records, performs data entry into the computerized patient information system; serves as a resource to medical staff regarding hospital protocols.
* Consistently and accurately schedules endoscopic procedure and ambulatory clinic appointments for the Digestive Care Center
* Refers requests for orders to the nurse through the use of messaging in Epic
* Assembles patient admission and discharge paperwork
* After discharge sends patient documents to Health Information Management
* Consistently and accurately enters patient information into Epic
Work Schedule: Monday - Friday 7:30-8:30 start time, no weekends, no Holidays. Will be required to float to Woodbury Clinic as needed.
Minimum Qualifications:
* Minimum 1 year previous clerical and/or customer service experience
* Scheduling Experience
Preferred Qualifications:
* Degree in health care field
* Previous experience in Ambulatory care setting and using Epic
Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. We offer an on-site employee fitness center, as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also proud to be a Beyond the Yellow Ribbon Company.
Auto-ApplyScheduler Support Services - Robbinsdale
Scheduler job in Robbinsdale, MN
Why North Memorial Health? At North Memorial Health, you're part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.
Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list.
Benefits the North Way!
As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.
* Health & Welfare Benefit Packages
* 401k Retirement Match or Pension Plan, based on workgroup eligibility
* Generous Paid Time Off (PTO) Plans
* Adoption Reimbursement up to $3000 per child
* Child Care Discount Program with New Horizon 10% off weekly childcare tuition
* Education/Tuition Reimbursement
* 24/7 Fitness Center Access for all benefit eligible team members
Commitment to Diversity, Equity & Inclusion
At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.
About this position
The Scheduler Support Services assists with various functions as it relates to efficient operation and scheduling of imaging procedures for North Memorial Hospital, Outpatient Imaging Center, The Hope Chest Breast Center and Maple Grove Hospital.
Requirements
Education
* High School diploma or equivalent (i.e. GED) required
* Associate degree in business administration preferred
Experience
Experience
* Knowledge of Epic Radiant or computerized scheduling system preferred.
* Knowledge of medical terminology preferred.
* Previous scheduling or registration related experience in a hospital, clinic or physician's office preferred.
Knowledge, Skills and Abilities
* Demonstrated customer service skills.
* Strong interpersonal and communication skills.
* Demonstrated teamwork skills.
* Demonstrated problem solving skills, critical thinking and judgment skills to anticipate potential problems and identify when problems occur and the ability to solve problems as they arise.
* Attention to detail and skill in performing with a high degree of accuracy.
* PC and keyboarding skills.
* Ability to multi-task in high pressure and fast-paced environment.
Licensure/Certification
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Non Contract
Hours per two week pay period: 80
Shift: Days 8 hours
Weekend Requirement: None
Call Requirement: None
Remote or On-site: On-site
FLSA Status: Non-Exempt
Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility.
Salary Range: N11 ($19.76 - $29.64), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position
Clinic Scheduler
Scheduler job in Minneapolis, MN
Job DescriptionNorthwest Eye Clinic is one of the premiere eye care practices in the nation. We believe in One Team, All In. Clinic Scheduler Northwest Eye Clinic is now hiring for a Clinic Scheduler within our Patient Access department. The Clinic Scheduler is responsible for scheduling and registering all clinic appointments.
Northwest Eye Clinic offers advancement opportunities and on-the-job training. At Northwest Eye Clinic, we promote and encourage growth.
Location/Schedule:
This position will work Monday-Friday, between 7:30am-5:00pm. The location for this position is the Northwest Eye Clinic Minneapolis clinic. ResponsibilitiesEssential Duties and Responsibilities:
Obtain and enter accurate patient demographics, including insurance information
Schedule and reschedule of clinic appointments accurately as needed
Complete patient registration via phone at the time of scheduling
Adhere to call metrics and meet expected quality call recording standards and guidelines
Maintain patient portal questions regarding scheduling and registration and contact patients back to schedule their requested appointments
Receive and complete all tasks sent through Electronic Health Records
Monitor referrals for consultation requests and contact patients back in a timely manner to schedule the requested appointments
Monitor Vital Interactions reminder calls and coordinate recalls
Monitor practice voicemail and respond to messages in a timely manner
Complete Referring Doctor Requests (RDRs)
Other duties as assigned
Required SkillsEducation and Experience:
High school education with one-two years related experience and/or training or equivalent combination of education and experience with a high focus on customer service, insurance plans, and medical background.
Ophthalmology experience a plus.
Northwest Eye Clinic
provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Scheduler
Scheduler job in Fridley, MN
Job Details Minnesota Location - Fridley, MN $20.00 - $23.00 HourlyDescription
Job Title: Scheduler
Gateway Fiber is seeking an outstanding individual to fill the role of Scheduler. Gateway Fiber is a locally owned and operated internet service provider on a mission to positively impact communities through better internet. With the support of its financial sponsor CBRE Investment Management, Gateway plans to reach 500,000 homes and businesses with its service over the next several years. Gateway provides faster, more reliable internet with a simple pricing model and industry-leading customer service.
Gateway's Beliefs About People:
Gateway believes that people want to know they are cared for both professionally and personally at work. We need a clear vision for where the company is going and how we can contribute to it. At Gateway, we look out for each other and actively find ways to help one another. We all have a role in defining the path forward towards the company's vision. We strive for a transparent environment where information is readily shared, and our teams feel safe to share feedback, even if it might seem unpopular. Someone in the right role with the tools to succeed can operate autonomously to meet their objectives. Gateway's beliefs about people shape the company and the way we do business.
Expected Outcomes and Requirements:
Gateway is hiring a Scheduler to play a critical role in supporting Gateway's industry leading customer experience. The CSR will be the frontline in representing Gateway to our customers and the communities we serve. The Scheduler is expected to contribute in the following significant ways:
Process inbound and outbound customer calls related to installation & engineering scheduling appointments.
Contact the customer or authorized account contact in accordance with established service and performance guidelines.
Research, resolve, and reschedule installation and engineering appointments as necessary.
Accurately maintain and utilize Broadhub, DropSource, HubSpot, MS Excel and other systems to maintain customer satisfaction and internal data integrity.
Identify and escalate exceptions that are not easily resolved with the goal of avoiding customer activation delays.
Proactively identify opportunities for processing and procedural improvements.
Perform other duties as assigned or requested by supervisor.
Qualifications
The successful candidate will bring the following to the table:
Excellent verbal and written communication skills.
Capability to solve complex interpersonal problems.
Demonstrated calm and collected demeanor under pressure and stress.
Strong follow-up skills, accuracy, and attention to detail.
Excellent customer service skills, including positive phone demeanor.
Exceptional attendance and punctuality.
Familiarity with Microsoft Office Suite(MS Office-Word, Excel, Outlook).
High school diploma or equivalent.
Ability to work independently and make sound decisions.
Must have flexibility in scheduling to meet the needs of the business.
What's in it for you?
Seeing your work make a positive difference in the lives of our served communities.
Competitive salary and comprehensive benefits (medical, dental, vision, paid time-off, flexible environment).
Locally owned, friendly, innovative company with high growth projections.
Career development.
Complex Scheduler (Southdale and Ridges Cardiology Clinics)
Scheduler job in Edina, MN
Why M Physicians?
Regardless of role, we recognize that every member of our team is vital! The Complex Scheduler is responsible for scheduling and coordinating multiple services including but appointments, imaging, labs, procedures, surgeries, and treatments. The Scheduler also collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete.
Our Fairview Southdale Cardiology Clinic and Fairview Ridges Cardiology Clinic supports a wide variety of patients with their cardiac needs. This includes preventative care, coronary artery disease, hypertension, heart failure, atrial fibrillation and more. We have a large group of providers that work closely with the RN's, clinical support staff, scheduling staff and more to provide excellent patient care. Southdale was rated #1 in the twin cities for cardiac care, and coronary intervention. We are excited to add an individual to our clinic who enjoys being part of a team and has a passion for caring for patients!
What you will do as a Complex Scheduler:
Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments
Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered
Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns)
Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure: Appointments, labs, imaging are prioritized and sequenced appropriately, patient has followed through on their labs, imaging, and appointments, medical records (results, office notes, etc) are received on time and available to the provider/care team
Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have.
Prepares, manages, and updates the daily schedule/calendars for physicians who deliver care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers.
Review and respond to patient messages sent to the Epic in-box or through MyChart.
What you will need:
Highschool diploma or GED
Two years' experience, in a healthcare setting/practice:
Completing scheduling and registration of appointments
Templating schedules in Epic
Providing administrative medical support
Using basic medical terminology
This position will be hybrid with Edina as the main site and floating to Burnsville once per week/as needed**
Location: 6405 France Ave S. Edina, MN 55435
Hours: 1.0 FTE, 40 hours week
Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!
Compensation:
21.20 - 30.74 USD Hourly
At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.
University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.
Join us on a mission to advance medicine.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Auto-ApplyAppointment Scheduler
Scheduler job in Eagan, MN
Join our dynamic team at Minnesota Urology, Eagan, MN, as a Full-Time Appointment Scheduler! This onsite role offers the perfect opportunity to enhance your career while making a meaningful impact on patients' lives. You'll be the first point of contact for clients, ensuring smooth scheduling processes that elevate customer experience.
At MNU we share the value of transparency and enable this during our recruiting process. We believe it's important to share the compensation range to best understand the full opportunity of a role! We select our initial range based on reliable compensation survey data. Other factors we consider in setting the specific pay for an individual will generally include, among other things, experience, specialized skills, work location, and internal equity to provide competitive offers. The range stated below is a starting point of the compensation conversation, we'd like to hear what your compensation expectations are too!
With a minimum starting pay of $18.80 per hour up to $23.50 per hour based on direct appointment scheduling experience in healthcare, you'll be rewarded for your hard work and dedication. Collaborate closely with a supportive team focused on problem-solving and empathy, fostering a professional environment that truly cares about its clients. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, Short Term Disability, Long Term Disability, and Uniform reimbursement. Take the next step in your career journey where your contributions matter, and help us maintain our commitment to customer-centric care!
What does a Appointment Scheduler do?
As a Full-Time Appointment Scheduler at Minnesota Urology P.A., you will play a crucial role in efficiently and effectively scheduling patients for a range of vital services, including office visits, laboratory tests, and radiology appointments. Serving as the key liaison between patients, clinics, and hospitals, you will ensure seamless communication and coordination, enhancing the overall patient experience. Your organizational skills will be critical in managing appointment logistics, helping to streamline operations and contribute to our mission of providing exceptional customer-centric care.
Join us in making a positive difference in the lives of our patients while working in a professional and supportive environment.
What we're looking for in a Appointment Scheduler
To excel as a Full-Time Appointment Scheduler at Minnesota Urology, you will need a solid foundation in both technical and interpersonal skills. A high school diploma or GED is required, along with a minimum of two years of appointment scheduling experience, preferably in a medical office setting. Proficiency in medical terminology is essential to facilitate effective communication with patients and healthcare providers. Familiarity with insurance processes is preferred, as this knowledge will help you navigate patient inquiries and scheduling efficiently. While experience with current EMR systems is advantageous, we are willing to provide training for the right candidate.
Exceptional organizational abilities, attention to detail, and strong communication skills will be vital in ensuring a smooth and empathetic patient experience in our customer-focused environment.
Knowledge and skills required for the position are:
* High school diploma/GED
* Minimum two years of appointment scheduling preferably in a medical office environment. Medical terminology knowledge required
* Experience with insurances preferred. Experience or knowledge of current EMR systems preferred but will train.
Join us!
Applying for this position is a walk in the park if you feel it's a good fit for you. Best of luck!
Complex Scheduler
Scheduler job in Burnsville, MN
Fairview has an immediate opening for a detailed Complex Scheduler to join the Cancer Clinic in Burnsville, MN! This is a 1.0 FTE (80 hours per two week pay period), benefits-eligible opening. Clinic Hours of Operation are Monday - Friday: 7:00AM - 5:00PM. NO WEEKENDS!
This role is responsible for scheduling and coordinating multiple services including but not limited to appointments, imaging, labs, procedures, surgeries, and treatments. The Complex Scheduler collaborates with providers, clinic staff, schedulers, across multiple different departments, locations, and outside organizations (when needed) to ensure services are timed, coordinated, and sequenced appropriately and all associated activities are complete.
Responsibilities
* Pre & Post-Appointment Support
* Serves as a single point of contact for coordinating appointments, procedures/surgeries, labs, imaging, or treatments.
* Accurately navigates and translates complex service protocols, tools, standard work, and information to ensure appropriate services are delivered.
* Provides patients/caregivers with information and updates.
* Maintains awareness of multiple competing situations needing attention and prioritizes to assure patient needs are met, while maintaining a pleasant, friendly demeanor.
* Monitors, manage, and schedules/reschedules appointments from work queues or messages.
* Identify potential issues that could complicate care (i.e. insurance issues, adherence concerns).
* Customer Service
* Collaborate with patients, caregivers, providers, schedulers, and other care team members to ensure:
* Appointments, labs, imaging are prioritized and sequenced appropriately.
* Patient has followed through on their labs, imaging, and appointments.
* Medical records (results, office notes, etc) are received on time and available to the provider/care team.
* Prior authorization is completed, if needed.
* Appointments, labs, imaging are prioritized and sequenced appropriately.
* Effectively communicates with customers (patients, caregivers, providers, care team members, outside health systems) in a professional and respectful manner.
* Deliver a consistently high level of service and goes above and beyond to assist customers.
* Provides patients with correct information related to their scheduled appointments, procedures, or tests, and in response to any associated questions they might have.
* Partners with customers to resolve questions, and concerns.
* Follows standard processes and workflows to ensure safety and reliability.
* Communicates information and updates to providers, employees, and departments as appropriate.
* Prepares schedules for providers
* Prepares, manages, and updates the daily schedule/calendars for physicians who provide care (procedures, surgeries, clinic appointments) at different locations such as outreach clinics, hospitals, procedure centers.
* Apprise physicians of changes or updates related to their schedules.
* Epic in-basket and pool management
* Review and respond to patient messages sent to the Epic in-box or through MyChart.
* Gather and document information to help facilitate communication between the patient/caregiver and care team.
* Ensure messages are addressed within standard timeframes and escalate issues that need prompt attention.
* Communicate information delegated by providers
* Review chart to piece together important information for the patient and provider.
* Organization Expectations, as applicable:
* Demonstrates ability to provide care or service adjusting approaches to reflect developmental level and cultural differences of population served.
* Partners with patient care giver in care/decision making.
* Communicates in a respective manner.
* Ensures a safe, secure environment.
* Individualizes plan of care to meet patient needs.
* Modifies clinical interventions based on population served.
* Provides patient education based on as assessment of learning needs of patient/care giver.
* Fulfills all organizational requirements.
* Completes all required learning relevant to the role.
* Complies with and maintains knowledge of all relevant laws, regulation, policies, procedures and standards.
* Fosters a culture of improvement, efficiency and innovative thinking.
* Performs other duties as assigned.
Required Qualifications
* 2 years experience, in a healthcare setting/practice
* Completing scheduling and registration of appointments
* Templating schedules in Epic
* Providing administrative medical support
* Utilizing basic medical terminology
* Practicing good public relations, customer service, time management, prioritization, and patient communication skills.
Preferred Qualifications
* Healthcare or business-related degree
* 3 years experience working in a healthcare setting utilizing Epic Health Records
* Telephonic customer experience
* Proficient use of computer keyboarding and Microsoft office tools (Word, Excel, Outlook, Teams)
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Auto-ApplySenior Planning and Scheduling Specialist- Process and Support
Scheduler job in Minneapolis, MN
Mortenson is currently seeking a Senior Planning & Scheduling Specialist to join our headquarter team who will be responsible for evaluating and supporting implementation of new planning technologies, supporting training programs, and maintaining current scheduling tools in collaboration with internal teams. This role leads the development of visual analytics and automation processes while ensuring effective data management and integration. Strong knowledge of construction scheduling, analytical problem-solving, and cross-functional collaboration are essential.
This is an ideal role for a planning and scheduling expert who wants to pivot their hands-on experience into a support role where they can focus on process, technology and analytics to influence planning and scheduling efficiencies across the company.
Location: Minnesota- Golden Valley Headquarters preferred OR any regional office
Travel: Up to 20% of the time
RESPONSIBILITIES
Evaluate new tools and technology and support company-wide implementation as necessary
Develop and propose plans for piloting and testing new tools, document testing procedures and propose steps forward in partnership with Operating Group planners and schedulers.
Support the implementation and advancement of Mortenson's Planning and Scheduling training program
Support the maintenance and upgrades of current Planning and Scheduling technology
Test tools and support version upgrades in collaboration with ITS
Coordinate the Planning and Scheduling visual analytics development efforts working closely with internal partners, providing support for:
Visual analytics development
Data set capture, transfer and normalization
Establishing automation across the process
Effectively work and build relationships with those of diverse backgrounds and organizational levels
All other duties as assigned
QUALIFICATIONS
Bachelor's degree in Construction Management, Engineering or equivalent field preferred
Minimum 5 years of related experience
Commercial construction industry experience preferred
Experience working with Power BI or Asta Powerproject is preferred
Thorough knowledge of scheduling concepts, principles, practices and company software
Thorough knowledge of standard construction practices and project sequencing
Proven ability to exercise creativity and mature judgment in anticipating and solving complex problems
Basic knowledge of project management, buyout and contracts.
Working knowledge of 4D visual planning methodologies
Innovator - passionate about new technologies, processes and methodologies
Basic knowledge of cost and resource loaded schedules
Ability to work in a cross-functional, collaborative, team based environment
Excellent analytical and problem-solving skills with initiative to seek innovative solutions
Results oriented to ensure delivery of appropriate products and services in an accurate, complete and timely fashion
Active listening skills and effective communication including an openness to diverse input and feedback
Ability to travel up to 20%
A few benefits offered include:
(for Non-Craft & Non-Union Craft working 25+ hours / week)
Medical and prescription drug plans that includes no additional cost vision coverage
Dental plan
401k retirement plan with a generous Mortenson match
Paid time off, holidays, and other paid leaves
Employer paid Life, AD&D, and disability insurance
No-Cost mental health tool and concierge with extensive work-life resources
Tuition reimbursement
Adoption Assistance
Gym Membership Discount Program
The base pay range for this role is $104,600 - $156,900. (Actual range is higher for the following office locations: Denver, CO and Chicago, IL - 5%, Seattle, WA, and Portland, OR - 10%, Washington, D.C. - 12.5
Base pay is positioned within the range based on several factors including an individual's knowledge, skills, and experience, with consideration given to internal equity.
#LI-GL1 #LI-hybrid
Please make note:
Visa sponsorship is not offered for this position.
Our postings are typically open a minimum of 5 days and an average of 44 days.
ABOUT MORTENSON
As a top builder, developer, and EPC (Engineering, Procurement, and Construction), our expertise spans markets like sports, renewable energy, data centers, healthcare, and more. We are builders at heart, working to ensure the built environment has a lasting positive impact.
Let's Redefine Possible
Equal Employment Opportunity
Your uniqueness brings new and creative perspectives to the team. Mortenson is committed to providing equal opportunities of employment (EOE) to all individuals, regardless of your race, religion, gender, national origin, age, veteran status, disability, marital status or any other legally protected category.
Other Items to Note
Mortenson reserves the right to hire any individual without legal or financial obligation on unwanted solicitations.
No agency emails, calls, or solicitations are accepted
without a valid agreement.
Must be currently legally authorized to work in the U.S. without sponsorship for employment visa status (e.g., H1B status, 0-1, TN, CPT, OPT, etc.). We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Auto-ApplySr. Scheduler
Scheduler job in Hudson, WI
Why join us? AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey. We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs.
By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven professionals like you to help shape what's next.
Let's build the future-together.
We are seeking a Sr. Scheduler to join our team in Hudson, WI.
About Us
AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most.
How will you contribute to the team?
* Build construction schedules based on feedback from the project team and contractor estimates.
* Analyzes schedules for proper use of program level standard codes, layouts and reports necessary to ensure data integrity.
* Performs QA/QC on contractors' schedule submittals for conformance with contract scope and terms.
* Evaluates critical and near critical path activity sequences.
* Identify schedule changes and trends and communicate accordingly.
* Ensure all activity links are logic-driven and are aligned with project deliverables, Project Execution Plan (PEP), Contracting Strategy and Workforce Planning.
* Update schedule progress in accordance with processes and procedures.
* Participate in Interactive Planning and Construction Lean Planning Sessions.
* Closely monitor schedule performance against key performance indicators and communicate deviations where applicable.
* Verify schedule integrity and evaluate logic and float, always maintaining accuracy of schedule.
* Prepare and provide schedule progress reports, trending charts and schedule analysis on a periodic basis and lead progress communications and update meetings.
* Perform schedule analysis and report findings, including critical path(s), longest path, milestone deviations and slippage analysis. Assist in developing recovery plans.
* Support Schedule and Cost integration to incorporate schedule related data into cost management scopes of work providing single source of truth.
* Participate in continuous improvement scopes of work and have a direct and profound effect on a data-driven organization.
* Field visits may be required as part of this role.
* Prepares daily/weekly/monthly progress reports.
* Creates and monitors construction and engineering reports for the client.
What will you contribute?
* Bachelor's degree in engineering, Construction Management, Quantity Surveying, or a related field.
* 10 years of relevant construction and schedule management experience, or alternatively up to 12 years' experience in a similar environment.
* Oil and Gas or similar industry experience is preferred.
* Working knowledge of CPM scheduling concepts and tools such as Primavera P6.
* Knowledge of maintaining resource loaded schedules.
* Knowledge of and experience with stage-gated project execution processes.
* Excellent communication, presentation, and interpersonal skills.
* Ability to communicate effectively with audiences that include but are not limited to management, coworkers, clients, vendors, contractors, and other stakeholders.
* Demonstrated strong decision making, critical thinking and problem-solving skills.
What we offer at AtkinsRéalis:
At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact.
Depending on your employment status, AtkinsRéalis benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here.
Are you ready to expand your career with us? Apply today and help us shape something extraordinary.
AtkinsRéalis is an equal opportunity, Drug-Free employer EOE/Veteran/Disability
Please review AtkinsRéalis' Equal Opportunity Statement here.
AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.
Expected compensation range is between $120,000 - $145,000 annually depending on skills, experience, and geographical location.
Note to staffing and direct hire agencies:
In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. *****************************************************
Worker Type
Employee
Job Type
Regular
At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.
Auto-ApplySurgical Scheduling Coordinator
Scheduler job in Minneapolis, MN
The Surgical Scheduling Coordinator is responsible for booking our equipment for hospitals across the country. This person will handle various interactions (phone/email/cases) to and from surgical customers to guide them through the scheduling process.
Hours: Monday - Friday, 8:30 am - 5:30 pm CST
On-Call Rotation includes: typically 1-2 weekdays per month and 1 weekend day day per month.
PRIMARY OBJECTIVES AND RESPONSIBILITIES
Handles both initial inbound and follow-up outbound confirmation calls for scheduling of surgical procedures
Responds to customer voicemails and emails related to scheduling
Schedules cases with multiple modalities, confirming next-day schedules, approving cases via our online scheduling system, and assuring all cases are booked accurately
Identifies scheduling barriers and implements solutions to improve scheduling results
Follows established precaution and procedures in the performance of job duties to ensure a safe work environment. Adhere to policies regarding safety, confidentiality, and HIPAA guidelines
Participates in ongoing training to improve their understanding of our department and what we offer our customers
Assist in other tasks as assigned by Supervisor and/or Manager
QUALIFICATIONS
High School Diploma or equivalent required
Proven work experience as a Scheduling Coordinator or in Customer Service
Proficiency in Scheduling Software preferred
Experience using Microsoft Office 365 (Outlook, Word, and Excel)
Knowledge of clinical/medical practice operations, procedures, terminology, and administrative procedures preferred
For Remote Position Only: Separate work area free of distraction
KNOWLEDGE, SKILLS AND ABILITIES
Superior phone and written customer service skills
Effective communication, both written and verbal with active listening skills
Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals.
Patient and empathetic attitude toward others
Computer literacy and In-depth knowledge of Microsoft Office 365
Possession of strong problem-solving skills and sound judgment.
Familiarity/working knowledge of call center/ACD phone systems.
Dependable attendance and punctuality
Adaptable and flexible - comfortable working in fast-paced environments
Strong time management and organizational skills
Comfortable sitting in front of the computer for extended periods of time
Disclaimer
This job description in no way states or implies that these are the only duties to be performed by the employee in this position. It is not intended to give all the details or a step-by-step account of the way each procedure or task is performed. The incumbent is expected to perform other duties necessary for the effective operation of the department and the company.
It is the policy of Agiliti to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender identity, sex, sexual orientation, national origin, age, physical or mental disability, genetic information, marital status, status as a veteran, military service, or any other characteristic protected by applicable federal, state, or local civil rights laws. In addition, Agiliti will provide reasonable accommodations for qualified individuals with disabilities. Agiliti strictly prohibits any form of retaliation against individuals who make good faith reports of alleged violations of this policy or who cooperate in Agiliti's investigation of such reports. Affirmative Action Policy Statements
You may be required to obtain certain vaccinations, or provide proof of current vaccination status, based on customer and/or company requirements. If vaccination is required, Agiliti will provide specific directions and cover the expense at a participating clinic. Please note, this includes the COVID-19 vaccination.
Agiliti offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.
Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.
If you require assistance with your application, please contact ****************************.
Primary Job Location:Corporate MNAdditional Locations (if applicable):Job Title:Scheduling CoordinatorCompany:
Agiliti
Location City:Eden PrairieLocation State:Minnesota
Pay Range for All Remote Locations:
$13.67-$34.24
This range represents the low and high ends of the Agiliti pay range for this position. This base pay range information is based on the market locations shown.
For sales positions, this range combines the base salary and the target incentive pay.
The actual pay offered may vary depending on several factors including geographic location, experience, job-related knowledge, skills, and related factors. Dependent on the position offered, short-term and/or long-term incentives may be provided as part of the compensation. Applicants should apply via Agiliti's internal or external career site.
Auto-ApplyPatient Access Specialist I - Site Based (Burnsville Clinic)
Scheduler job in Burnsville, MN
The Patient Access Specialist is a full-time role (1.0 FTE or 40 hours/week) based out of the Burnsville Clinic location. The schedule is Monday - Friday, 8 hours/day, business hours, Monday-Thursday, 9:30-6:00pm and Friday, 8:45am-5:15pm.
This site-based position provides exceptional patient experience and access for patients and families within Gillette clinic settings Promotes and maintains excellent and positive patient and family experience as the first impression of the organization.
Patient Check-In: Primary point of contact for patients and families arriving to Gillette clinics. Obtains, updates and verifies all patient demographic and financial information. Obtains required signatures on consent and other intake forms.
Appointment Scheduling: Schedules appointments across all medical specialties and integrative care services timely, efficiently, and in alignment with the patient's unique needs and care plan.
Patient Experience: Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience.
Patient Engagement: Promotes and enrolls patients and their caregivers in our appointment reminder system and MyGillette patient portal to increase ways in which families can engage with their care. Thoroughly explains functionalities available.
Benefits & Compensation:
The hourly wage for this opportunity is $20.18/hour to $30.27/hour, with a median wage of $25.22/hour. Pay is dependent on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package that includes a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits for 0.5 FTE and above.
Primary Job Responsibilities:
Greets patients and families upon arrival to check-in area
Provides quality, complete and timely registration and check-in of patients while accurately obtaining and updating patient demographic and insurance information
Knowledge of insurance plans to verify insurance coverage and eligibility
Obtains signatures on required consent forms
Consults with clinical teams as needed to resolve patient needs
Completion of a wide variety of administrative tasks
Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience
Consistently promotes the MyGillette patient portal
Support for all inpatient admission and registration needs (Burnsville Clinic Only)
Qualifications:
Required:
High School Diploma/GED
1 year experience with customer service, administrative, or healthcare setting
Preferred:
Advanced education (Associate or Bachelor's)
Knowledge, Skills and Abilities:
Advanced education (Associates or Bachelors Degree)
Knowledge & understanding of medical terminology
Knowledge & understanding of commercial insurance carriers and standard insurance forms
Strong computer aptitude including knowledge of Microsoft Office (Word, Excel, Outlook)
Demonstrated strength in customer service, organization, attention to detail and the ability to work independently
Demonstrated strong teamwork skills
Demonstrated ability to multi-task and respond quickly/reprioritize changing needs
At Gillette Children's, we foster a culture where every team member feels a sense of belonging and purpose. We are dedicated to building an environment where all feel welcomed, respected, and supported. Our values are embedded at the heart of our culture. We act first from love, embrace the bigger picture, and work side-by-side with our patients, families, and colleagues to help every child create their own story. Together, we work to ensure patients of all backgrounds and abilities reach their full potential.
Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws.
Gillette Children's is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses.
To learn more about working at Gillette Children's, please visit ******************************************
Gillette Children's participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit ************************* for further details regarding e-verify.
Bilingual Scheduling Specialist
Scheduler job in Saint Paul, MN
As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients
Position Summary
As the Bilingual Scheduling Specialist (Hmong/English or Spanish English) you will schedule patients for medical, dental, mental health, and ancillary services provided at La Clinica, East Side Family Clinic, and McDonough Homes Clinic.
Responsibilities
An individual in this position must be able to successfully perform the essential duties and responsibilities described. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.
* Answer inbound calls promptly and in a polite, professional manner.
* Schedule appointments per scheduling policies/procedures for medical, dental, mental health, and ancillary services.
* Obtain and enter accurate demographic information into organization's EHR.
* Verify insurance and provide information regarding Minnesota Community Care discount program.
* Act as a liaison for the patients and the organization by directly calls appropriately and using sound judgment in handling calls, especially with upset patients.
* Understanding of when to escalate calls to a supervisor or triage nurse.
* Make outbound calls to reschedule appointments, respond to provider, clinical staff, and Patient Portal requests to call patients.
* Provides patient-focused service and a positive impression of the organization to customers (patients, families, vendors, coworkers) through respectful, courteous and culturally sensitive interactions.
* Actively participates and works positively, flexibly and cooperatively in a patient care team within and across departments to accomplish the goals of the organization.
* Demonstrates effective, culturally sensitive communication skills and effectively communicates verbally and in writing with patients, coworkers, and the public.
* Knows, understands and adheres to organizational policy related to the patient's rights for confidential care.
* Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate, conducive to employee morale, productivity, efficiency, and effectiveness.
* Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that swift corrective action can be taken when appropriate.
* Other duties as assigned.
Qualifications
* High School or GED required.
* Minimum one year of experience in customer service and/or related clinic environment; working knowledge of medical terminology.
Knowledge, Skills and Abilities:
* Spanish/English or Hmong/English bilingual required.
* Ability to establish and maintain effective working relationships with patients, co-workers and the public.
* Ability to communicate effectively verbally and in writing with a variety of people.
* Skill and manual dexterity to operate a computer keyboard, calculator, telephone, copier,
fax, and other equipment as necessary.
* Knowledge of medical terminology helpful.
* Ability to handle confidential and sensitive information.
* Ability to handle a "call center" environment: work quickly and multi-task.
* Ability to exercise good judgment to handle calls appropriately. \
* Ability to have a flexible schedule, per department needs.
Working Conditions and Physical Demands:
While performing the duties of this job, the employee is continuously required to perform computer-related work in a sitting position. The employee is occasionally required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The noise level in the work environment is usually moderate. Occasionally required to lift to 30 pounds.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Affirmative Action/EEO Statement
Minnesota Community Care is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
Scheduling Coordinator - Digestive Care
Scheduler job in Saint Paul, MN
Regions Hospital has a full-time opportunity for a Scheduling Coordinator to join our team in Digestive Care!
This role provides exceptional customer service to patients and visitors in the Digestive Care Center. Some of the responsibilities in this role are as follows:
Performs clerical/receptionist appointment scheduling for all gastroenterology patients.
Facilitates communication between staff, patients, families and care providers, between the unit and other hospital departments.
Prepares and maintains patient records, performs data entry into the computerized patient information system; serves as a resource to medical staff regarding hospital protocols.
Consistently and accurately schedules endoscopic procedure and ambulatory clinic appointments for the Digestive Care Center
Refers requests for orders to the nurse through the use of messaging in Epic
Assembles patient admission and discharge paperwork
After discharge sends patient documents to Health Information Management
Consistently and accurately enters patient information into Epic
Work Schedule: Monday - Friday 7:30-8:30 start time, no weekends, no Holidays. Will be required to float to Woodbury Clinic as needed.
Minimum Qualifications:
Minimum 1 year previous clerical and/or customer service experience
Scheduling Experience
Preferred Qualifications:
Degree in health care field
Previous experience in Ambulatory care setting and using Epic
Benefits: Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. We offer an on-site employee fitness center, as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Loan Forgiveness program. Regions is also proud to be a Beyond the Yellow Ribbon Company.
Auto-ApplyScheduling Coordinator
Scheduler job in Blaine, MN
Are you energetic, outgoing, and excited to work in a fast-paced pediatric environment? Dental Kidds may be the perfect place for you. We are searching for a Scheduling Coordinator who brings positivity, strong communication skills, and a warm, welcoming presence to our front desk team!
At Dental Kidds, you'll work alongside incredible patients, supportive doctors, and an amazing team. We are a fun, fast-paced, and rewarding pediatric dental practice dedicated to providing exceptional care to our young patients while fostering professional, personal, and financial growth for our employees.
Dental Kidds leads the industry with state-of-the-art technology, beautifully themed clinics, and a team ranked in the top 10% nationwide. We offer competitive compensation, a comprehensive benefits package, and a positive environment where team members feel valued and supported.
Our Scheduling Coordinators receive thorough training and one-on-one mentoring to set them up for success. In this role, you will be the face of the practice-greeting families, managing phone calls, scheduling appointments, maintaining patient records, and ensuring smooth, efficient patient flow throughout the day.
Benefits:
401(k)
Short-term Disability insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Greets visitors and patients entering the practice and alerts appropriate staff of patient arrivals
Answers telephone, routes calls, provides information, and takes messages in accordance with practice procedures
Schedules and adjusts patient appointments to maximize patient care
Establishes, maintains, and keeps patient files and records up to date (i.e., address, phone number, insurance information, etc.)
Communicate with patients regarding financial options according to financial protocol
Reconciles financial records by receiving and recording patient payments
Prepares correspondence, memos, referral letters, and other documents, as requested by the doctor
Uses a computer or fax to transmit information or documents when requested
Keeps the front desk and reception areas clean
Organizes magazines to keep them current and neat
Water the plants
Performs necessary duties associated with checking patients in and out
Calls patients the day before to remind them of a scheduled appointment time, monitors the automatic communication system, and maintains accuracy
Sends prior authorizations on a daily basis
Adheres to all safety and health regulations
Monitors the schedule regularly, adjusts the schedule as necessary, and reschedules patients as needed
Keeps staff and doctors informed of scheduling problems, issues, or concerns, registers new patients, provides necessary paperwork (welcome letter, HIPAA documents), and ensures all required documents are completed by the patient
Utilized the Recare Protocol to reactivate patients into the Recare system
Sends postcards and makes calls according to the Recare System Protocol
Follows up on unscheduled treatment by calling parents with an estimated patient portion and scheduling treatment
Knowledge of appointment coordinator procedures
Knowledge of English composition, grammar, spelling, and punctuation
Skilled in the use of standard office equipment, including telephones, calculators, copiers, fax machines, computers, and computer software (MS Excel, Word, Practice Management software)
Ability to maintain composure and professionalism when exposed to stressful situations
Ability to engender trust from doctors, co-workers, and patients
Maintain confidence with the patient regarding the abilities of the doctor(s) and staff. Ability to work cooperatively with management, staff, and patients
Ability to prioritize, organize, and complete tasks in a timely and independent manner
Ability to accept constructive criticism
Ability to understand and follow written and verbal instructions
Ability to collect data, establish facts, draw valid conclusions, and maintain confidentiality
Ability to communicate and express thoughts and ideas competently
Ability to quickly grasp relevant concepts regarding duties and responsibilities
Ability to greet visitors professionally and courteously
Education / Experience:
High school diploma or equivalent
Minimum of 1 year(s) of relevant experience in the dental profession
Physical and Environmental Requirements:
May be required to lift up to 50 lbs
Active movement throughout the day: sitting, walking, standing, squatting, bending, stooping, reaching, etc. (not a sedentary position)
Vision: close vision, depth perception, and the ability to adjust focus
Hearing: able to satisfactorily communicate with patients, doctors, and other staff members to ensure that verbal communication is clearly understood, or a satisfactorily equivalent method of communication
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or operate equipment
May be required to administer first aid or CPR
Occasional exposure to toxic or caustic chemicals and radiation
Exposure to moderate noise levels
Exposure to hectic, fast-paced, high-anxiety environments
Additional or different duties may be assigned occasionally at the employer's discretion
The wage depends on experience in this position
Patient Services Coordinator-LPN, Home Health
Scheduler job in Brooklyn Park, MN
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$45,400 - $61,300 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Registration Specialist II- PRN
Scheduler job in Bloomington, MN
Responsibilities:
Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner.
Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes.
Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment.
Answers incoming calls and directs patients and visitors appropriately.
Precepts current Registration Specialist team members as requested by leadership.
Qualifications:
High School Diploma/GED is required.
Prefer 1 or more years of relevant experience in a health care setting.
Ability to learn and retain medical coding; ICD-10; CPT coding preferred.
Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred.
Basic proficiency in MS Office (Word, PowerPoint, Excel).
Requires CMAA certification.
Must successfully complete Registration Specialist II Checklist.
Time-of-service collections experience preferred.
BLS Certification through AHA preferred.
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