Scheduler jobs in Ellicott City, MD - 731 jobs

ISI Professional Services provides mission-critical expertise across a wide range of functional and operational areas. ISI brings over 30 years of experience providing tailored workforce and project management solutions across the U.S. we specialize in Program and Project Management, Construction Management, Real Estate Advisory, Acquisition Management, Logistics, Leadership Development, and more. At ISI, our people are the heart of our success. We prioritize engagement, professional growth, and a strong culture to succeed together. As a Service-Disabled Veteran Owned Small Business (SDVOSB), we are proud to support Veterans by creating opportunities for them to succeed. Join ISI and be part of a team making a meaningful impact-delivering excellence and exceeding expectations every step of the way. We offer a comprehensive and competitive benefits package. The salary range represents a general guideline as ISI considers several factors when determining compensation to include but not limited to the candidate's experience, education, skills, and market location of the position. Position Summary: ISI is seeking an experienced Scheduler to support a range of federal construction and design programs at the Pentagon. This position is responsible for developing and managing high-level project schedules across multiple phases including planning, design, acquisition, and construction. The Scheduler will collaborate with program managers, design teams, and construction stakeholders to create Work Breakdown Structures (WBS), Integrated Master Schedules (IMS), and milestone-based tracking frameworks. The successful candidate must be proficient in Primavera P6 and Microsoft Project, and must have experience developing baseline schedules and tracking performance data against actuals on federal construction projects. Essential Job Functions: Develop and maintain baseline schedules for federal construction and design projects. Track actual progress and update schedules to reflect current project status. Create and manage Work Breakdown Structures (WBS) and Integrated Master Schedules (IMS). Establish project milestones and logic-based dependencies across design and construction phases. Collaborate with federal program managers, designers, and contractors to collect updates and validate progress. Generate reports and graphics summarizing schedule status, risks, and trends. Support time impact analyses, schedule risk assessments, and recovery planning as required. Apply industry and federal best practices in scheduling to ensure consistency, transparency, and stakeholder communication. Participate in program and project meetings to present updates and inform leadership of schedule issues and mitigation strategies. Required Qualifications: Option A: Bachelor's degree in Construction Management, Engineering, or Architecture Minimum of 10 years of dedicated construction scheduling experience. Option B: 12 years of field construction/superintendent experience Minimum of 7 years of dedicated construction scheduling experience. Additional Required Qualifications: U.S. Citizenship. Must be able to pass and maintain a Public Trust clearance (HSPD-12 fingerprint background check). Proficiency in Primavera P6 and Microsoft Project. Experience supporting federal or DoD construction projects Position fully on-site at Arlington, VA Preferred Qualifications: Experience supporting Pentagon, DoD, USACE, or federal construction projects. Experience integrating design and acquisition phase milestones into construction schedules. Familiarity with schedule risk analysis and recovery planning. Professional scheduling certifications such as PSP (AACEi) or PMI-SP. Physical Requirements: This job operates in active construction environments and professional office environments. The physical demands required of this position described here are of those that must be met by the selected employee to successfully perform the essential functions of this job daily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The position requires an eight (8)-hour workday performed between 0700 (7AM) and 1700 (5PM), Monday through Friday. employees are expected to arrive between 0700 (7AM) and 0800 (8AM). Employees cannot depart till after 1600 (4PM); limited flexibility in daily start and end times is available based on project demands Must be required to occasionally move and lift 20-30 pounds. Must be able to climb, erect and maintain balance on a 30-40 pound ladder. Must be able to remain in a stationary computer position for extended periods of time. Must be able to walk up to 3 miles per day between buildings. Must be able to stand for extended periods Must be willing to work in external environments of rain, high heat and significant cold. Must be able navigate active construction sites containing uneven ground, debris, and active construction hazards such as sharp objects, electrical hazards, and potential fall hazards. Must be able to occasionally go into confined spaces and crawl Work Setting/Environment/Travel Requirements: This job operates in active construction environments and professional office environments. The position requires an eight (8)-hour workday performed between 0700 (7AM) and 1700 (5PM), Monday through Friday. employees are expected to arrive between 0700 (7AM) and 0800 (8AM). Employees cannot depart till after 1600 (4PM); limited flexibility in daily start and end times is available based on project demands To view ISI Professional Services' Equal Employment Opportunity (EEO) statement, please visit: https://www.isiwdc.com/careers/eeo-policy-statement/

Responsibilities The Patient Services Associate (PSA) is responsible for ensuring an excellent experience for patients and maintaining efficient front‐office workflows. The Patient Services Associate interacts with patients by greeting and providing check‐in prior to an appointment, collecting payments, communicating about waiting times, and supporting check‐out activities. PSAs respond to patient calls and inquiries on a timely basis, schedule and coordinate patient appointments, complete insurance verification and update patient insurance information to support accurate billing and efficient payment for services. The Patient Services Associate prepares the daily clinic schedule, completes the prep chart for upcoming appointments, and supports the practice care team and staff deliver high‐quality care to every patient, every day. Patient Reception & Check‐In/Check‐Out Welcome patients and visitors in a professional, friendly manner. Register and check in patients; verify demographic and insurance information. Collect copayments and outstanding balances. Schedule follow‐up appointments and provide visit summaries or referrals as needed Scheduling & Communication Schedule new and follow‐up appointments, including diagnostic testing according to clinical protocol. Confirm, reschedule, and communicate changes or delays promptly. Manage high‐volume incoming calls using proper telephone etiquette. Record accurate messages and route inquiries to appropriate team members. Coordinate communication between patients, providers, and staff. Insurance & Billing Support Review and update patient demographics and insurance information. Verify insurance eligibility and benefits prior to appointments. Obtain and document pre‐authorizations and referrals as required. Communicate coverage issues or policy changes to patients before visits. Assist patients with insurance inquiries and time of service payment expectations. Maintain knowledge of insurance requirements, including managed care and government programs. Administrative Support Prepare daily clinic schedules and complete chart prep for upcoming appointments. Support office operations, including faxing, scanning and indexing documents into the patient's medical record. Customer Service & Compliance Provide compassionate assistance and resolve patient concerns promptly. Ensure patient confidentiality and compliance with HIPAA regulations. Contribute to a clean, safe, and welcoming environment. Qualifications Education: High school diploma or general education degree (GED): or equivalent combination of education and experience. Experience Industry: Healthcare Experience: 2‐3 years recent experience in a related position in medical office setting preferred Strong computer knowledge (Microsoft office) preferred Experience in coding, office billing, insurance and government payer regulations, and other third‐party billing requirements (pertaining to services offered by the practice) preferred Skills/Abilities: Knowledge of medical terminology Superior customer service skills Excellent verbal and written communication Ability to work in a fast‐paced environment Ability to work on multiple projects at one time Ability to work as a team player Ability to prioritize responsibilities and meet deadlines Ability to work in a high stress environment. Benefits and Compensation Take great care of the patient, every day and every way.TM At Pediatrix & Obstetrix, that's not only our motto at work each day; it's also how we view our employees and their families. We know that our greatest asset is YOU. We take pride in offering comprehensive benefits in a vast array of plans that fit your life and lifestyle, supporting your health and overall well‐being. Benefits offered include, but are not limited to: Medical, Dental, Vision, Life, Disability, Healthcare FSA, Dependent Care FSA and HSAs, as well as a 401k plan and Employee Stock Purchase Program. Some benefits are provided at no cost, while others require a cost share between employees and the company. Employees may also select voluntary plans and pay for these benefits through convenient payroll deductions. Our benefit programs are just one of the many ways Pediatrix & Obstetrix helps our employees take care of themselves and their families. About Us Pediatrix Medical Group is one of the nation's leading providers of highly specialized health care for women, babies and children. Since 1979, Pediatrix has grown from a single neonatology practice to a national, multispecialty medical group. Pediatrix‐affiliated clinicians are committed to providing coordinated, compassionate and clinically excellent services to women, babies and children across the continuum of care, both in hospital settings and office‐based practices. The group's high‐quality, evidence‐based care is bolstered by significant investments in research, education, quality‐improvement and safety initiatives. Please Note: Fraudulent job postings/job scams are becoming increasingly common. All genuine Pediatrix job postings can be found through the Pediatrix Careers site: ************************** #PedNC Pediatrix is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The Patient Services Coordinator will coordinate the daily flow of meal and formula delivery systems (MyDining), to expedite trays, cart transport, and retrieval of trays . Will perform quality control audits of meal service as assigned. Will respond to patient and nursing issues as appropriate. Will perform the duties of any patient service position as needed and assist with directing department functions as needed. May assist in call center as needed. Qualifications: Minimum Education High School Diploma or GED (Required) A.A. Post High School certification or AA degree (Preferred) Minimum Work Experience 3 years Related healthcare food service experience with knowledge of diets and infant formula (Required) Required Skills/Knowledge Basic calculations (addition, subtraction, division, multiplication. Ability to lift/push weights up to 50 pounds. Ability to translate written instructions and numeric formula into special diet products and / or infant formula. Ability to comprehend verbal and written instructions with minimal explanation. Ability to perform basic information technology data entry and print functions. Ability to independently solve problem and communicate solution or action to team members. Able to perform duties independently with minimal supervision Functional Accountabilities Accountability and Job Knowledge Able to perform the duties of all Patient Service department positions in accordance with the specification of each job description. Coordinate activities of patient meal system to ensure patients are fed and or receive the appropriate nourishment or formula according to defined schedules; communicate with patients on meal requests in call center; monitor information in MyDining system. Work closely with Patient Hospitality Associates and Nutrition Technicians to meet patient and nursing unit's needs including delivery of formula, floor stock , nourishments and off schedule meals. Able to operate, maintain, and in-service employees on all patient service department equipment and operational procedures; show leadership and accountability working in any area of the patient services department. Maintain temperature, cost and portion control of all products. Perform safety checks in accordance with diet order and tray accuracy. Communication Communicate pertinent department, employee, and food information to Supervisor/Manager or Director. First responder for patient issues. Operate the wireless communication system between the Patient Hospitality associates and the department. Communicate to facilities on meal delivery system equipment issues and follow-up on preventive maintenance. Complete and document quality control indicators. Safety and Sanitation Comply with maintenance of safety and sanitation standards of the department, institution and regulatory agencies. Professionalism Adhere to all policies and procedures of the department and institution. Maintain a professional image by adhering to department uniform guidelines. Regularly adhere to department work schedules Organizational Accountabilities Organizational Accountabilities (Staff) Organizational Commitment/Identification Anticipate and responds to customer needs; follows up until needs are met Teamwork/Communication Demonstrate collaborative and respectful behavior Partner with all team members to achieve goals Receptive to others' ideas and opinions Performance Improvement/Problem-solving Contribute to a positive work environment Demonstrate flexibility and willingness to change Identify opportunities to improve clinical and administrative processes Make appropriate decisions, using sound judgment Cost Management/Financial Responsibility Use resources efficiently Search for less costly ways of doing things Safety Speak up when team members appear to exhibit unsafe behavior or performance Continuously validate and verify information needed for decision making or documentation Stop in the face of uncertainty and takes time to resolve the situation Demonstrate accurate, clear and timely verbal and written communication Actively promote safety for patients, families, visitors and co-workers Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance

Morrison Healthcare We are hiring immediately for full time PATIENT DINING ASSOCIATE (DIETARY AIDE) positions. Location: Inova Fairfax Hospital - 3300 Gallows Road, Falls Church, VA 22042Note: online applications accepted only. Schedule: Full time schedule; days may vary, 6:30 am to 6:30 pm or 6:45 am to 6:45 pm. More details upon interview. Requirement: Prior experience in customer service and food service is required. Perks: $750 sign-on bonus paid out 1/2 at 90 days and remaining at 180 days! Pay Range: $17.95 per hour to $18.25 per hour. Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself! Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012. Job Summary Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. Essential Duties and Responsibilities: Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions. Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections. Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times. Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures. Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line. Follows facility and department infection control policies and procedures. Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage. Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures. Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures. Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures. Performs other duties assigned. Qualifications: Ability to read, write and interpret documents in English. Basic computer and mathematical skills. Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts. BENEFITS FOR OUR TEAM MEMBERS * Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program * Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information. *************************************************************************************************** Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. Applications are accepted on an ongoing basis. Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply. Morrison Healthcare maintains a drug-free workplace.

If you love working with people and enjoy being at the center of all the action, we want to hear from you! As the Part-time Front Desk Coordinator for this DC Association, you will provide exceptional front-facing support while helping keep daily office operations running smoothly. The association is seeking a polished, proactive, and service-driven professional to serve as the first point of contact and administrative anchor for the office. In this role, you will be responsible for creating a warm, organized, and highly functional workplace for staff, clients, and visitors, while also supporting administrative, operational, and light financial processes across the team. A candidate who takes pride in delivering a strong customer experience and has experience supporting a professional office environment will thrive in this position. This is a people-first organization that values accountability, teamwork, and a fast-paced but supportive culture. Key Responsibilities: Serve as the primary front desk contact, greeting visitors, managing a busy phone line, and acting as a professional gatekeeper. Maintain a welcoming, organized office environment, including reception areas, conference rooms, and shared spaces. Coordinate conference rooms, meetings, and event logistics, ensuring spaces are properly scheduled, set up, and supported. Manage office operations including supplies, inventory, vendors, mail, deliveries, and facilities-related needs. Prepare meeting materials, track action items, and support special projects to ensure deadlines are met. Provide administrative and financial support, including scheduling, calendar coordination, billing, invoicing, expense reporting processes, and vendor documentation. Offer backup support for office technology and systems, including conference room setup and basic troubleshooting. Why You'll Love Working Here: Cross-functional departments who are team oriented. This role is part-time, Monday through Thursday from 8:00am-1:00pm ET, offering benefits. Candidates who are flexible for additional needs of the office will stand out! What We're Looking For: Service-oriented. A minimum of 2-3 years of experience in a professional office, hospitality, or client-facing administrative role. Detail-driven. You are highly organized, accurate, and thoughtful in your work. Energetic and eager. You take initiative, manage priorities well, and step in where help is needed. Relationship-focused. You communicate clearly and build positive rapport with clients, visitors, and colleagues. Above and beyond. Always aiming to deliver exceptional support when needed. Tech-savvy. You are comfortable using MS Office, databases, and productivity tools on a daily basis. Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.

Front Desk Scheduler Pride Health is hiring a Front Desk Scheduler for one of its clients in Maryland. This is a 3-month contract with a possible extension, offering competitive pay and benefits. Length of assignment - 3 months contract. Pay range: $20 - $22/hour on a W2. Shift - Mon - Fri 8*5. Job Summary Responsible for scheduling patient appointments and tests in an efficient and timely manner. Answers all incoming calls and directs calls to appropriate personnel. Serves as a liaison between the patient and medical staff. May include outside scheduling and/or surgical scheduling responsibilities. Supports and adheres to the client's Compliance Program, including the Code of Ethics and Business Standards. Job Duties • Answers all incoming calls; assesses callers' needs and directs to appropriate personnel. Pages clinic personnel as appropriate. Obtains and communicates messages in an accurate and timely manner. • Schedules new patients, patient referrals, and returning patients in the computer system in accordance with physician and/or office guidelines. For new and or referred patients, sets up in the system with appropriate documentation and coding. Cancels/reschedules appointments according to physician schedule changes; notifies appropriate clinic personnel. • Obtains and enters all insurance authorization and correspondence relating to referrals in patients' charts and/or electronic medical records (EMR). • Collects co-pays, deductibles, and other out-of-pocket amounts at the time of visit. • Maintains primary office scheduling template containing physician meetings, satellite schedule, rounding, and call coverage. • Arranges for patients to have financial counseling as needed. • Demonstrates an understanding of patient confidentiality to protect the patient and clinic/practice. • Follows policies and procedures to contribute to the efficiency of the front office. Covers for other front office functions as requested. • Prepares correspondence, memos, forms, and other typing as requested by supervisor. • May schedule outpatient appointments/testing/surgeries and hospital admissions upon request. Obtains necessary pre-certification as required. Requirements • High school diploma or equivalent required. • Position is entry-level and requires 1-3 years' experience, preferably in a medical office setting. • Must have healthcare experience (Not Dental) • Proficiency in Microsoft Office (Outlook, Word, Excel) required. • Strong Communication skills • Strong patient care and compassion for the patient population. • Preferred EMR: Athena or IKNOWMED. Will train if candidates have other EMR experience. • Knowledge of medical terminology and coding is a plus. • Must have excellent communication skills, both written and verbal. Benefits Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k) retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors. Equal Opportunity Employer As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Job Description Procon is a top-ranked construction management and technology consulting firm with 25 years of experience delivering high‑impact projects across the U.S. and worldwide. An ENR Top 100 CM/PM firm for five consecutive years, we specialize in program management, project controls, commissioning, and technology-and offer an excellent platform to grow your career while shaping the future of the built environment. Procon seeks a Senior Scheduler with an ACTIVE Top Secret Clearance. This role requires various skills and experience as listed below Requirements Qualifications and Skills Expertise in Primavera P6 with demonstrated proficiency in building and analyzing Critical Path Method (CPM) schedules. Minimum of 10 years of experience in construction scheduling, with a strong track record in CPM methodologies. Deep understanding of federal government construction processes, including contracts, design documents, and specifications. Experience supporting vertical construction, utility, and infrastructure projects. Familiarity with large-scale or complex scheduling environments, including development and assessment of Integrated Master Schedules and detailed analysis of TIAs and COs. Strong verbal and written communication skills for effective stakeholder engagement and reporting. Bachelor's degree required in construction management, engineering, or a related field. Preferred but not required: certifications in scheduling, general contractor experience, and working knowledge of Microsoft Project (MSP), Schedule Validator, Primavera Risk Analysis, or a relevant master's degree. Current residency in the Washington, DC metro area (DMV) with the ability to travel and relocate. Responsibilities and Duties Develop and manage complex Integrated Master Schedules (IMS), including look-ahead planning and “what-if” scenario modeling. Evaluate construction schedules for compliance, performance, and risk, including thorough assessments of Time Impact Analyses (TIA) and Change Orders (CO). Collaborate cross-functionally to align scopes of work across concurrent projects. Deliver timely and insightful reporting by synthesizing data from various sources and communicating scheduling impacts across program stakeholders. Participate proactively in project lifecycle activities-such as design reviews, procurement strategy sessions, and coordination meetings-to maintain a deep understanding of project and program dynamics. Provide onsite support when needed, with occasional travel and the potential to work from alternate project offices in the future. Benefits Salary commensurate with experience. Interested and qualified candidates please submit a cover letter and a resume. Procon offers competitive salaries and a comprehensive benefits package, including full medical/dental insurance and 401(K) plan. Procon is an equal opportunity employer and considers qualified applicants for employment without regard to race, gender, age, color, religion, disability, veteran status, sexual orientation, or any other protected factor

Construction Management Services firm is looking for an experienced Scheduler to support the management of projects on behalf of a federal agency in Washington, DC. Candidates must have: At least 15 years' experience as a scheduler on construction projects, Complete familiarity with Primavera 6 and Microsoft Project, Significant experience reviewing construction schedules for office fit-out and other projects, Considerable experience analyzing schedule related change order and claims proposals, and Experience reviewing independent government estimates. Candidates must live a commutable distance from Washington, DC and must have a degree in engineering, architecture, project management or business management. Strong preference will be given to candidates with experience working on federal projects and candidates with a CCM certification.

Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM IO) as a Junior Scheduler. Work as a junior scheduler to provide support to end-users and process stakeholders within the Veterans Administration (VA)'s Electronic Health Records Modernization Program (EHRM) concerning schedule management processes and guidelines and respond to requests from OEHRM staff and management, as needed. Support the development of schedule management processes and guidelines to be used throughout all OEHRM directorates. Analyze the creation of program documents and standard operating procedures, including an Integrated Master Plan. Input, monitor, and report on schedule management performance across the program. Maintain procedures for reporting program status and prepare paper and electronic communications for senior management. Facilitate schedule-focused meetings with internal and external stakeholders, analyze and recommend courses or actions, and conduct what-if analysis, as required. Minimum qualifications: 5+ years of professional work experience Must have experience in creating, applying and maintaining tools to track program, project, or task performance data, including cost, schedule, and performance data Must have experience in the creation of routine and ad hoc reports Ability to provide oral and written discussion of analytical findings using narrative and graphic forms Bachelor's degree in a Business discipline is required, or an additional 8 years of relevant experience may be substituted for degree requirements Preferred qualifications: Experience in the VA Experience implementing EHR Experience with Microsoft Online and Project Web App Experience with MS PowerPoint Excellent oral and written communication skills EXECUTIVE PERSONNEL SERVICES INC is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company

Skanska is searching for a dynamic Construction Scheduler. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and inclusion. Our work makes a clear contribution to society and the environment around us. We build in many different verticals. (******************************************************** Whether we are building schools to provide inspiring spaces for learning, roads to connect communities, or hospitals to care for patients, it all contributes to our purpose - we build for a better society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts. The Scheduler will support the Operations Department in implementing major projects and will provide scheduling, monitoring, evaluation, and reporting on projects. He/she will maintain close working relationships with the Project Team to ensure that they meet or exceed Project Controls standards. The position works, gathers, and distributes information and reports directly to the Scheduling Director or any of the other positions as stated above. **Scheduler Required Qualifications:** + 5+ years of related experience in heavy civil infrastructure projects required + Working proficiency in Primavera Software + Understanding of Earned Value Management System + Bachelor of Science Degree in Construction or Engineering or equivalent experience and minimum 5 years prior relevant experience. **Our** Investment (************************************************ **in you:** + We believe that Benefits (********************************************************************** should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits (********************************************************************** summary on our careers site for more details. + As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects. + At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards. + We're committed to your success by developing you in your role and supporting your career growth + Compensation and financial well-being (********************************************************************** - Competitive base salary, excellent bonus program, 401k, & Employee ownership program. **Come work with us and join a winning team!** **Background Check Required** Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws. Skanska Equal Employment Opportunity Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024. Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million. Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime. Skanska's Applicant Privacy Policy for California Residents (****************************************************************************************************************** **Search Firm and Employment Agency Disclaimer** _Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._

DPR is currently looking for a Project Scheduler. Scheduling will be of commercial projects within our core markets: Healthcare, Advanced Technology, Life Sciences, Higher Education and Corporate Office. Schedulers will work closely with Superintendents, Project Managers, Estimators and Regional Leadership teams and will be responsible for the following: Ability to grow capacity of team members on planning & scheduling best practices. Ability to motivate and build trust amongst project teams during planning sessions. Facilitate collaborative planning sessions with DPR project team, subcontractors, designers, and stakeholders to get input for sequencing, manpower and durations, as it relates to overall project milestones. Develop contract (baseline) schedule and maintain contract schedule updates with project teams. Help teams manage preconstruction planning, design development, bid / buy-out, long lead procurement items, construction sequences, startup, testing & commissioning. Support Resource loading, Crew logic, Cost loading, & Variance report as required. Coordinate with and include subcontractor schedule input and perspectives when applicable. Ability to integrate the schedule and BIM model using 4D tools is a plus. Provide risk management input on key schedule milestones. Alert entire project team, including owner, to potential problem areas or deviations from the plan. Assist in development of recovery plans, mitigation options, or delay analysis. Create variance reports, graphics, and narratives to highlight issues or conflicts. Create visual references / diagrams / graphics using schedule data to further describe the project plan, current status, and upcoming scopes of work. Ability to help guide teams with vertical alignment between the P6 schedule and any outside form of detailed tracking such as procurement logs or level 4 & 5 commitment based construction tools. Understanding of CPM, LBMS and Takt scheduling theory, level of detail, and execution. Experience with Smartsheet is a plus. Qualifications We are looking for a flexible, detail-oriented team player with the ability to manage multiple tasks, produce quality work, and consistently meet deadlines. The successful candidate will possess: 5+ years of experience as a Scheduler, preferably within DPR's Core Market projects. Bachelor's degree in Construction Management, Engineering, or related field; or equivalent field experience. Oracle Primavera P6 experience. A strong work ethic and a “can-do” attitude. Effective problem-solving skills. A flexible, detailed-oriented team player with the ability to manage multiple tasks, work with diverse personalities & work styles, produce quality work, and consistently meet deadlines. This position is salaried. #LI-DF1 Anticipated starting pay range: Nothing is more important than your health and wellness. DPR offers a variety of medical, dental, vision and wellness benefits to keep you healthy. Read more about eligibility and available benefits programs for skilled craft and labor or experienced professionals and recent graduates. DPR Construction is a forward-thinking, self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology, life sciences, healthcare, higher education and commercial markets. Founded in 1990, DPR is a great story of entrepreneurial success as a private, employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world. Working at DPR, you'll have the chance to try new things, explore unique paths and shape your future. Here, we build opportunity together-by harnessing our talents, enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report, Forbes, Fast Company and Newsweek. Explore our open opportunities at ********************

Pay Rate: $23.00 - $27.00 per hour (commensurate with experience) Schedule: Full-Time, Day Shift We are seeking a detail-oriented and organized Nursing Staff Scheduler to support staffing needs for a long-term care community. This individual will be responsible for coordinating staff schedules, tracking attendance, assisting with payroll documentation, and ensuring appropriate coverage across all shifts. Experience with Kronos/UKG is a plus. Key Responsibilities Scheduling & Administration Develop and maintain a 4-week master schedule for nursing staff across all shifts Ensure proper staff coverage including RNs, LPNs, CNAs, and Med Techs Coordinate replacements for call-offs and notify supervisors of changes Maintain records for PTO, vacation requests, and holiday sign-ups Answer incoming calls and provide receptionist support as needed Payroll Support Validate and compute bi-weekly timekeeping details for nursing staff Track missed punches, exceptions, and PTO usage Maintain accurate payroll records for terminations, LOA, and status changes Distribute paychecks and memos to staff Performance Tracking Assist in nursing performance appraisals by coordinating review schedules Maintain accurate appraisal logs and submit completed reviews Professionalism & Compliance Uphold confidentiality and professionalism at all times Follow safety protocols and report incidents promptly Maintain familiarity with federal, state, and organizational regulations Qualifications High school diploma or GED required At least 1 year of scheduling and timekeeping experience in a healthcare setting Strong organizational, communication, and problem-solving skills Computer literacy required; Kronos/UKG preferred Benefits Medical, Dental & Vision Insurance Company-Paid Disability and Life Insurance PTO & Paid Holidays 401(k) with Company Match Educational & Scholarship Opportunities DailyPay (UKG Wallet) CPR and Dementia Practitioner Training Wellness Programs & Free Use of Fitness Center

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Responsibilities Launch Your Healthcare Career with RadNet Virtual Job Fair - Wednesday January 7th, 2026 9:00 AM - 3:00 PM EST Looking to start a meaningful career in healthcare? Join us at RadNet Radiology's Virtual Job Fair on Wednesday January 7th, 2026, and explore our Medical Scheduler openings. Position: Medical Scheduler As a Medical Scheduler, you'll be the first point of contact for patients scheduling important imaging appointments. You'll: Schedule, reschedule, and manage appointments Provide friendly and professional customer service Support patient care across our network of imaging centers Why RadNet? $18.00 hourly rate, PLUS monthly incentive/bonus opportunity! Full benefits: Medical, Dental, Vision, HSA, 401(k) with Match Free imaging services for you and your immediate family In-office role with real impact Room to grow your career in a stable, supportive environment You Bring: Strong customer service, communication and phone skills Strong basic computer and data entry skills A customer-first attitude and attention to detail Call Center or Medical Experience a plus! Location Info: Job Location: 5202 Presidents Ct., Suite 100, Frederick, MD 21702 Whether you're changing careers or just starting out, this is your chance to join a mission-driven team that values your growth. Register now to reserve your spot: *************************************************************************** Take the next step toward a rewarding future in healthcare with RadNet!

Job Description Join Right at Home as a Full-Time In-Home Care Scheduling Specialist in Frederick, MD, where your strategic skills and customer service background will shine. This onsite position offers a vibrant, energetic workplace that emphasizes problem-solving and empathy, allowing you to make a real impact in the lives of seniors. You'll work in a dynamic environment where every day presents new challenges and opportunities for growth. With a competitive salary of $55,000, you'll be rewarded for your dedication to ensuring excellent care and customer satisfaction. Your contributions will directly enhance the experience of our clients and caregivers alike. You can get great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Seize the chance to be part of a high-performance team that prioritizes fun and customer-centric service, making every day fulfilling and meaningful. What it's like to be a In Home Care Scheduling Specialist at In Home Care Scheduling Specialist As a Full-Time In-Home Care Scheduling Specialist at Right at Home, you'll thrive in a fast-paced environment where you'll handle high-volume phone calls while managing essential administrative tasks to ensure seamless operations. Your role will be pivotal in fostering teamwork, as you'll collaborate closely with colleagues to deliver exceptional service, always maintaining a customer-centric focus. Your ability to thrive under pressure will be crucial, allowing you to navigate challenges with a problem-solving mindset. With a strong commitment to empathy, you'll create meaningful connections that significantly enhance the lives of the seniors we serve, making every interaction impactful and rewarding. Join us and be a part of a dedicated team that truly values the importance of care and connection. What you need to be successful To excel as a Full-Time In-Home Care Scheduling Specialist at Right at Home, you must possess a blend of essential skills that are crucial for success in this dynamic role. Strong customer service abilities will enable you to engage effectively with clients and caregivers alike, while strategic thinking will help you navigate complex scheduling scenarios. Being solution-driven is vital, as you'll face challenges that require quick resolutions. As a team player, your adaptability will ensure smooth collaboration with colleagues, fostering a positive work environment. An organized and detail-oriented approach is necessary to manage high-volume phone calls and maintain accurate records in our fast-paced setting. Additionally, being a compassionate communicator will empower you to build meaningful relationships with the seniors we serve, enhancing their overall experience. Your leadership qualities and empathetic nature will set you apart in this rewarding position. Knowledge and skills required for the position are: Fluency in English 2 years high volume scheduling experience Taking / Making 50+ calls and emails per day, great at multi-tasking customer service strategic thinking solution driven team player adaptable organized detail oriented fast paced environment leader empathetic communication Will you join our team? If you feel that this job is what you're looking for, applying is a piece of cake - just follow the instructions on this page. Good luck! IND123

Come work with a growing interdisciplinary team! Signet Health manages the Behavioral Health Services for MedStar Washington Hospital Center. Our team uses evidence-based treatment modalities to help provide cutting-edge and quality therapeutic services to those that need it most in the District of Colombia area, as well as surrounding states. Our services include brief therapy, group therapy, addiction related services, medication management, Intensive Outpatient Treatment Program (IOP), Partial-Hospitalization Program (PHP), and integrated Co-Occurring treatment for adults and older adults. We have a Full-time Patient Registration Coordinator opening that offers rich and unique learning opportunities. Clinic hours include coverage M-F from 8:30a-5p. This person is responsible for a complete range of front and back end ambulatory office operations. This will include various clinical, insurance verification, managing office area, scheduling, call center, patient portal management and collaborative administrative tasks in an Outpatient Behavioral Health Setting. The primary functions and role of this position include the following: Provides top-notch customer service, both to patients and internally to the ambulatory interdisciplinary team by greeting patients and visitors with a friendly and welcoming attitude and behavior. Performs timely and accurate registration, co-pay collection, insurance verification, sign-in/check-in functions and notification of patient arrivals. Remains available to answer/screen telephone calls and will re-route patients for needed care. Guides and supports patients and their families, as needed through their needed care and within the facility. Schedules and coordinates appointments as necessary and obtains relevant diagnostic test results prior to patient's appointment. Completes required chart documentation in the EMR system, and will help with pre-authorizations as appropriate. Requirements/Qualifications Candidates should have: -Minimum of 3 years working in a medical clinic or ambulatory setting -High school diploma or GED is required -An active Certified Medical Assistant (CMA) capability is preferred -Associates or Bachelor's degree in business or related field is strongly preferred -Experience working with patients experiencing active behavioral health and/or addiction related symptoms is preferred. This position will be cross trained throughout the clinic to support traditional CMA duties, but will primarily be an administrative/operational support role. Must be flexible to adjust to the needs of a fast-paced environment, demonstrate effective problem-solving skills and display excellent oral/written communication skills. Salary range: $21.00 to $25.89 hourly EOE Hospital/Program Description MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research. Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation. As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team. Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities. It's how we treat people.

Bethesda Dental Specialists proudly champions a patient-centric approach, fostering exceptional patient experiences, top-notch employee and dentist retention, and remarkable practice growth. You will thrive in an efficient office environment alongside an exceptional, well-trained, highly motivated dental team where you can expand your knowledge and career. We welcome you to join us if you are drawn to working in a clinically- focused, patient-centric, fully digital dental office. Apply today and be part of our exciting journey! Schedule: Monday - Thursday 7:30am - 5:00pm and Friday 7:30am - 2:00pm Overview We are looking for a motivated, resourceful, customer-driven individual to join our team as a Front Office Coordinator. This position serves as a welcoming presence to all patients, vendors, and guests while offering day-to-day expertise in practice-level functions. This role is provided direction and responsibility for various administrative and clinical tasks daily and is assigned those responsibilities by the Practice Leader. Duties/Responsibilities Maintain meticulous records to ensure all provider, insurance, and patient accounts are recorded and posted correctly. Schedule and confirm patient appointments to maximize the provider schedules. Present treatment plans and financial responsibilities effectively to patients. Address patient concerns while remaining calm, effective, and even-tempered in high-pressure circumstances. Maintain a positive and professional image, both individually and within the workspace. Consistently meet the expectations and responsibilities of the Practice Leader and practice needs. Assist and support clinical team as needed in areas such as set up/break down of dental operatory and instrument sterilization. Other assigned duties and responsibilities per management. Required Skills/Abilities 2 Years of Dental office experience strongly preferred. Dentrix Ascend experience strongly preferred. Bilingual: English / Spanish strongly preferred. Excellent oral and written communication skills. Adhere to OSHA guidelines, HIPAA Privacy Policy, and operating procedures. Facility with Microsoft Office and dental practice management software. Positively contribute to a respectful and collaborative working environment with coworkers. Facilitate patient comfort, care, and satisfaction consistently. Willingness to advance skills through continuing education opportunities. Present to work during scheduled shifts. Education and Experience High School Degree. Prior front desk experience in a medical or dental office. People management or staff/ project coordination experience. Physical Requirements Prolonged periods sitting at a desk and working on a computer. Prolonged periods of periods of standing and bending. Must be able to lift Benefits for Full-Time Employees* PTO, paid holidays, office closure days Medical Vision Dental allowance Uniform allowance, as needed 401(k) Eligibility And many more! *Benefits are subject to change and eligibility* The pay range for this role varies based on experience, credentials, and availability. In addition to competitive compensation, our team members enjoy continuing education opportunities, production-based incentives (when applicable), and clear pathways for growth within the practice. Our Mission & Values: To make the teams, patients, and practices we support healthier and happier.

Job Description Dental Front Office Coordinator (Boutique, Fee-For-Service Practice) We are a fee-for-service boutique dental practice seeking a warm, professional Front Office Coordinator to join our team 3-4 days per week. Our office is known for friendly team members, loyal patients, efficient systems, and a professional environment focused on exceptional service. This role is ideal for someone who values organization, clear communication, and building long-term patient relationships. Experience in dentistry, healthcare, hospitality, or retail is welcome. Training on the job provided! Key Responsibilities Patient scheduling and care coordination Treatment presentation, billing, and collections High-level customer service in person, by phone, and email Supporting daily office flow; light clinical support as needed (instrument sterilization, room turnover, dental assisting) Schedule Monday, Tuesday, Thursday: 7:30 AM - 4:30 PM, Optional Wednesdays 30-minute lunch break Competitive pay based on experience Benefits (after 90 days, if part-time) Free dental care and Botox/Xeomin for you and your immediate family (lab and material fees excluded) 1 week PTO + 7 paid holidays Scrub jackets, office swag, and lunches at monthly team meetings Team bonding events 2-4 times per year (bowling, painting, happy hour, etc.) Benefits (if full-time) After 90 days: $90 Health insurance stipend with each paycheck After 1 year: 401(K) with 3% employer match We offer advanced and cosmetic dental services for all ages including Invisalign, Bioclear, ICON resin infiltration, veneers, laser dentistry, Botox/Xeomin, and EMS Guided Biofilm Therapy. Ideal candidates are reliable, detail-oriented, and patient-focused with strong communication skills. Dental experience welcome but not required.

Furniture Assembly Experts LLC provide assembly service for furniture to customers living in Washington DC, Maryland and Northern Virginia. We specialize in Ready-To-Assemble New furniture, office equipment, Home furniture, patio furniture, fitness equipment, sporting goods and much more Furniture Assembly Experts is Washington DC, Maryland and Virginia first choice for affordable, friendly and professional furniture installation and assembly Services. Our goal is to help our customers setup and assembly their home or office furniture so they can enjoy their purchase as soon as possible. Hassles Free, Furniture Assembly Experts is able to provide fast and effective service that consumers can count on while saving you time to do the things you really want to do. We offer a 30-day Warranty on all assembly jobs. Don't spend hours or days trying to figure out complicated assembly instructions while we can do that job for you. From Table, Chairs, to grill and Basketball Hooks, We do it all. Let us save you the time and frustration.No matter where you are, We will come right to you and assemble it for you. Hassle Free ! Job Description -------------------------------------------------------------------------------------------- APPLICATION ONLINE - PHONE CALL ABOUT POSITION NOT ACCEPTED -------------------------------------------------------------------------------------------- Predict the expense of future projects or products by analyzing monetary costs and other factors. Assist management in bidding on or determining price of service. Break down all expenses related to a project including materials, labor, and other resources. Plan project budgets. Manage field employees and tradesmen in the execution of assignment from start to finish Track projects throughout its course and recommend budget adjustments. Follow up for customer satisfaction after satisfaction of each project Required Qualifications: Advanced customer service skills. 2 years experience required Ability to multi-task and stay Organized Geographical knowledge of service area or map reading skills2 years minimum Knowledge of the furniture industry is required knowledge in furniture assembly if required Associate's degree (A. A.), bachelor degree or 2 years education equivalency required Two years related experience and/or training in customer service, dispatching or project management or equivalent combination of education and experience Ability to speak fluently english or spanish or any other language Duties Take incoming customer calls and answer customer request Schedule and coordinate all service request from customers as calls are received.Create service request for customers requesting service Dispatch Service Technicians to complete service request at customer home or office Debrief management after completion of each call. Respond to all messages left overnight and call back customers ( if needed ). Forecast workload for 2 - 3 days out Follow up on all pending and recommended work with customer utilizing the pending work log. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer call and standby technician on duty Maintain accurate on customer history files in database Update service database from service request ticket Maintain service invoice log Happy calls / customer surveys. Language Ability: Ability to read, analyze, and interpret general business periodicals, and technical procedures. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from managers, clients, customers, and the general public. Qualifications Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Accounting software; Internet software; Order processing systems; Project Management software; database software and Contact Management systems. Additional Information All your information will be kept confidential according to EEO guidelines.