Scheduler jobs in Erie, PA - 32 jobs

Job Description Do you enjoy supporting a team and helping ensure others can provide excellent care? Are you someone who thrives in a calm, friendly, and team-focused environment? If so, you may be the perfect fit for our One Senior Care family of businesses - including LIFE-NWPA, Mountain View PACE, and Buckeye PACE. Job Summary: As a Direct Care Scheduler, you'll coordinate schedules for in-center and home care Personal Care Aides (PCAs) to make sure Participant care activities are delivered according to plan. This position is ideal for someone who is organized, dependable, and enjoys working with a variety of people. You'll work closely with PCAs, the Direct Care Supervisor, and other team members to keep care running smoothly in a supportive, people-centered environment. Hourly Wage: $16.50 /hr. to start - $17.50 /hr. after 90 days Schedule: First shift, full-time hours. Specific work hours will be established in consultation with your supervisor. Benefits: 9 Paid Holidays PTO starting at 3 weeks + 1 day per year (accrued from date of hire for full-time employees) Medical, Dental, & Vision Free Life and AD&D Insurance Plan Health Savings and Flexible Spending Accounts Short Term Disability Insurance Group Voluntary Term Life Insurance for Employee, Spouses, and Dependents Paid Parental Leave Tuition Reimbursement and Paid Training Opportunities Retirement Plan with company annual match Mileage Reimbursement at annual IRS rate as applicable Duties/Responsibilities: Create and manage PCA schedules for in-center and home care, ensuring care aligns with each Participant's plan Communicate shifts, assignments, and schedule changes to PCAs in collaboration with the Direct Care Supervisor Monitor schedules to confirm care services are completed as planned Assist with coordinating Participant supplies and durable medical equipment Complete and review EMR documentation and encounters in a timely manner Assist in audits, PCA competencies, and ongoing quality initiatives Fill in as a PCA if needed to support care operations Participate in ongoing training and professional development Other duties as assigned Everyone's journey is unique. Even if you haven't done it all, your dedication to learning and helping others is what counts. With our training, mentorship, and career development programs, we'll help you grow and succeed. What Makes You a Great Fit: Friendly, patient, and comfortable engaging with people from all walks of life Brings calm, consistency, and care to every situation Team-oriented and collaborative; values communication and shared success Organized and dependable, with strong attention to detail Able to follow established routines while adapting to changing needs CPR and First Aid Certification (or willingness to obtain after hire - we'll provide the training!) Must be at least 18 years of age Education and Experience: High School Diploma or GED Experience working with the frail or elderly population is a plus Valid driver's license Requirements: Requires valid State driver's license with a clean driving record. Successful completion of background check, physical, drug screening, TB Screening Physical Requirements: Must be able to move intermittently throughout the workday Must be able to lift, push, pull, and move a minimum of 25 pounds Must be able to assist with Participant evacuations when necessary Join Us! At One Senior Care, you'll be part of a compassionate team that makes a tangible difference in seniors' lives - working together to keep participants safe, healthy, connected, and at home. One Senior Care is an Equal Opportunity Employer. Employment is contingent upon successful completion of required background checks, health and safety screenings, and any clearances required for healthcare programs.

At the Achievement Center of LECOM Health, we believe in those we serve as much as we believe in those who serve. If you're looking for a place that invests in your growth and values your contributions, come join us! Together, we can help ensure that any child, through any challenge, can achieve. Recognized as a 2025 Best Place to Work by The Nonprofit Partnership's Nonprofit Excellence Awards, we're proud of the culture we've built - one where our team feels supported, celebrated and inspired to do their best work every day. More than a Century of Service: Since 1923, we've built a legacy of making a meaningful impact on children's lives-stability you can trust. Employee Engagement Above the Benchmark: We consistently score above national benchmark for employee engagement. Our team is happy, mission-driven, and supported, fostering a positive and uplifting workplace. Flexibility & Fun: Enjoy a work environment that values your well-being, offers flexibility, and encourages a sense of humor along the way. Mission-Focused Impact: Be part of helping any child overcome challenges, knowing your role truly matters. Feel Valued & Grow: With annual professional development dollars, tuition discounts, and year-round trainings, you'll find real opportunity for professional growth and personal fulfillment. Position Description: The Patient Access Coordinator serves as a member of a centralized triage and referral line, under Project LAUNCH. Duties include centralized scheduling, managing referrals, and assisting clients / families with resources needed to support their service needs and overall mental health. This role prioritizes a trauma-informed and culturally competent comprehensive approach to understanding and working with individuals in need of mental health support. Information is gathered via phone triage assessments in order to assist the individual or family in linking with needed services and support, including provision of information about support that may not be provided through LECOM Health System. All duties are completed with strict confidentiality and in compliance with HIPAA and other agency, state, or federal rules. This position is responsible for completing assigned action steps that accomplish the goals and objectives associated with required activities as set forth in the Project Narrative and reports to the Centralized Access Supervisor. Responsibilities: Assesses the needs of children, adults, and families while adhering to HIPAA and all confidentiality requirements. Serves on behalf of a centralized intake and referral line. Processes referrals that may be initiated by the individual, family, internal LECOM providers or programs, or external stakeholders, gathering needed information on the specific needs and preferences for services and supports and providing information to ensure referral sources are made aware of any barriers to timely linkage to care. Completes client registration, authorization and eligibility determinations. Provides families with information regarding available LECOM Behavioral Health or Physical Health services, reviewing steps to access care. Schedules appointments as assigned to assist individuals and families in completing necessary intake assessments or evaluations necessary to access care. Upholds trauma-informed perspectives and practices while completing activities and during interactions with others. Actively and positively supports the mission and values of the agency and positively contributes to workplace culture by demonstrating behaviors and attitudes consistent with the Guiding Principles of the organization. Participates in any required SAMHSA meetings, audits, trainings, or other events as assigned. Participates in committees, other grants or special projects, and all other duties as assigned. Maintains professional relationships with community service providers, stakeholders, and all referral sources. Requirements A high school diploma or GED. An associate's degree or higher in medical billing or a human services field is preferred. Two (2) years' experience working in social serving systems is required. Additional experience working in a social serving system in customer service, patient registration or medical billing is preferred . Multilingual/cultural diversity experience is a plus. Why join the Achievement Center of LECOM Health? Compensation: ACLH offers a competitive salary based upon experience. Time Off: 8 Paid holidays in addition to generous vacation, sick, and paid time off. Professional Advancement: Professional development opportunities and dedicated training budget. Benefits: Medical Insurance Home Host option* - waived co-pays and deductibles when utilizing LECOM physicians and Millcreek Community Hospital. *When using the Home Host benefits, all copayments and deductibles are waived with the exception for advanced diagnostics, certain types of therapy, durable medical equipment, infertility treatment, transplants, and certain surgical expenses. Highmark BC/BS Medical Insurance Employee only coverage costs only $70/month and family is only $320/month! Dental Insurance BAI Insurance Employee coverage is only $10/month and Family coverage is only $27.20/month. Vision Insurance. Life Insurance, Long-Term Disability and AD&D are provided at no cost to you. Various other elective benefits are available such as Identity theft protection, Short-Term Disability, travel insurance, pet Insurance, etc. Employee Assistance program (EAP). Employee Referral program. Retirement: 403(b) Savings Plan enrollment with company match up to 6% of your pay after one year of employment. Returning employees may take advantage of the retirement match immediately or earlier than one year. Wellness: No cost Employee Assistance Program, discounted membership to LECOM Wellness Center, and a dedication to work/life balance. Student Loan Forgiveness: We are a recognized 501(c)(3) nonprofit which qualifies for Public Service Loan Forgiveness (PSLF) program. Bilingual individuals are encouraged to apply. The Achievement Center of LECOM Health commits to further living our values of inclusion and compassion and to strengthening policies and practices that better demonstrate social responsibility, diversity, inclusion equity, and cultural humility. We are committed to continuously listening, learning, and growing. We believe that an informed, diverse, and representative workforce will help everyone achieve more and do better. We are an Equal Employment Opportunity employer and we do not discriminate against any employee or applicant because of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

** Regular travel to satellite locations may be required ** Summary Provides support with the daily activities at the Front Desk in the Medical Office including; Check-in, Check-out and ICS management. Essential Duties and Responsibilities include the following. Other duties may be assigned as determined by OOMC Management. Travels to other locations as needed. Responsible for completing the check-in/ registration process according to guidelines by; accurately entering all pertinent patient information, confirming insurance benefit eligibility completion at the time of service, collecting and posting copayments, preparing electronic encounters in EPM and EHR for billing and clinical use, confirming referring physicians, obtaining and entering all meaningful use criteria, enrolling patients in Patient Portal, including necessary paperwork brought in by patient or sent in by referring OD for the doctors to review, and reconciling all copayments collected. Responsible for completing the check-out/ discharge process according to guidelines by; providing patients with their next appointment as indicated on fee ticket, providing patient education as directed, entering data for meaningful use, forwards MRI and Medicaid precertification requests to appropriate personnel, and reconciles daily collections then forwards all fee tickets to the billing staff daily. Responsible for auto enrolling our patients onto the practices Patient Portal. Educating the patients of the benefits of enrolling on our Patient Portal and giving them the information needed to gain access. In addition, encouraging patients to utilize the portal for communicating with our practice and the benefits the portal can provide by keeping them engaged in the care they receive. Each Patient Advocate is required to assist at least one patient per day by helping the patients log on the portal and submitting a secure message to our practice. Provides daily schedule to clinical staff. Scans and files all patient documents accumulated daily in DM by the end of each business day. Retrieves messages from Call Center Triage and forwards to appropriate personal in a timely manner. Updates Telephone Call Templates with physician responses and generates document when completed. Answers incoming calls from the call center and responds to inquiry. Documents and records all phone calls, fax submissions, incoming mail, and patient interactions that require the assistance of personnel or other department for communication purposes. Assists medical personnel with returning messages such as patient inquiries. Ensures patient referral source is kept abreast of patient care by entering or submitting all new referring physicians to the Referral Management Department for entry in the provider database or attaching updated physician's contact information to the patients' electronic chart in all designated areas. Submits patients referred VIA fax/ Referring OD to the Referral Management Department. All scheduled patients must have their referral letters scanned into DM and noted in the system. Sorts mail and handles fax requests. Greets and directs patients, salespeople, and visitors. Contacts and reschedules no show appointments and assists with internal scheduling conflicts. Forwards on demand precertification and insurance verification requests to appropriate personnel. Maintains and controls the release of information to authorized persons only. Maintains a neat and orderly work area and keeps all waiting areas clear of debris, magazines organized and up to date. Orders, receives, and maintains office supplies. Regular travel to satellite locations may be required.

Are you a dedicated professional interested in building a rewarding career? Are you interested in a call center position that offers terrific benefits, opportunities to grow, and an excellent work-life balance and the ability to work from home post training? Then you may be the perfect fit for our Scheduling Services Scheduling Specialist, Associate role! This role is based out of Erie at our East Bayfront location. In this role, you will serve as the first line of contact for the patient. The Scheduling Specialist, Associate acts as an advocate for patients by providing guidance, interpretation, and education on scheduling. They provide details regarding their appointment, including directions, and required preparation. They also review, verify, and enter the patients' demographic and insurance information. We also offer a monthly incentive program, which is based off performance and 3 months of employment. If you are enthusiastic about assisting others in a customer service role and think you are up for the challenge, apply today! class:( $data.display Type === 'InputTextArea') ? 'block__field--full-width' : ($data.display Type === 'InputRichText' || $data.name === 'description Ext' || $data.name === 'qualification Ext' || $data.name === 'description Int' || $data.name === 'qualification Int') ? 'block__field--wide-rich-text' : 'block__field--edit'}" id="description Int-container" html: $component.get FieldValue($data)" id="description Int-value" formfieldid="description Int" **Purpose:** Under the general direction of the Supervisor, Scheduling Services, the Scheduling Specialist Associate, Scheduling Services will ensure a World Class, patient-centric experience of Service Excellence through every interaction with UPMC Scheduling Services. This patient-centric experience will align with not only the Scheduling Services Mission & Vision but the UPMC Core Values, creating an Industry Leading patient experience during each and every interaction. The Scheduling Specialist Associate, Scheduling Services will perform all aspects of scheduling duties across the UPMC Scheduling Center by serving as an advocate for UPMC patients, providing guidance, interpretation, and education on scheduling, registration and various patient related inquiries. The Scheduling Specialist Associate, Scheduling Services is responsible for efficient and courteous resolution to verbal and written patient inquiries, ensuring satisfaction while interacting patients, physicians, families, hospital personnel, referring physicians and office staff, etc. The Scheduling Specialist Associate, Scheduling Services will achieve their quality, production, and customer satisfaction goals while adhering to UPMC Values and Culture of Service Excellence. **Responsibilities:** + Provide a World Class patient experience, focusing on Service Excellence and one contact resolution with each and every patient interaction. Assist with the management of the Scheduling Center volume and performance by ensuring efficiency on inbound calls, outreach calls, cohesive written communication, and online interactions. + Schedule patient appointments accurately and timely, with a dedication to patient satisfaction and first call resolution while utilizing department protocols to schedule appointments, ensuring the appropriate exam, physician, and timeslot are utilized. Adhere to Scheduling Services guidelines for obtaining patient information while conveying the proper exam instructions and information. + Review and update the patient's demographic and insurance information to ensure data integrity and revising existing information on patients. Follow up on any incomplete or inaccessible information to ensure complete patient records. + Research inquiries from UPMC Scheduling Services patients, physicians, and office staff, including follow-up, documenting actions required to close out the inquiry in accordance with quality guidelines, as applicable. This includes communicating the issue to the Supervisor and Scheduling Services Leadership. + Act as an advocate for patients by providing guidance, interpretation, and education on scheduling, scheduling resources, registration (directions, parking information, and required preparation for appointment, etc.), and various patient related inquiries. + Conduct outbound service calls in accordance with departmental initiatives. Contact patients to discuss their post-discharge appointment requirements, including follow up and coordination of appointments for the patient. + Drive First Call Resolution on every inquiry by completing all necessary outreach calls on behalf of the patient, including interacting with the office staff and department leaders as necessary to ensure the patient-centric experience. + Serve as a mentor to newly hired staff members, role modelling service excellence and a patient-centric experience. + Attend all Scheduling Services meetings, trainings and educational discussions as scheduled. + Provide exemplary customer service by being proactive and responsive to all UPMC Scheduling Services patient and physician requests. + Remain current on all departmental policies, procedures, plan benefit designs, and modifications. + Communicate with all managers, supervisors, and team leaders effectively, efficiently, and courteously. + Maintain employee and patient confidentiality at all times. + High School Graduate. + Minimum of one year experience in a Customer Service and / or Call Center Environment Required. + Service Excellence as a way of thinking and the attitude that is portrayed. Ability to help others embrace the spirit of service and provide a high level of service excellence. + Proven success in finding innovative solutions to enhance the patient experience. + Excellent organizational, interpersonal and communication skills, both written and oral. Strong ability to make independent decisions required. + Proficient in Microsoft Office and Excel preferred. + Strong problem-solving abilities necessary to evaluate and address patient / physician inquiries. + Must have a desire to help others and portray empathy in all situations. + Demonstrated flexibility and motivation to learn & grow in the role. + Complete and thorough understanding of 'Excellence in Service' requirements. **Licensure, Certifications, and Clearances:** **UPMC is an Equal Opportunity Employer/Disability/Veteran**

About Sound: Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape - with patients at the center of the universe. Sound Physicians offers a competitive benefits package inclusive of the items below, and more: Medical insurance, Dental insurance, and Vision insurance Health care and dependent care flexible spending account 401(k) retirement savings plan with a company match Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy Ten company-paid holidays per year About the Team: The Practice Coordinator works with the Sound Physician's team onsite at the hospital partner daily. This team consists of a Practice Medical Director, Clinicians, and a Clinical Performance Nurse. About the Role: The Practice Coordinator is responsible for daily oversight of administrative responsibility for the Sound site practice. The Practice Coordinator will have a visible presence and involvement with the entire practice team and multiple hospital departments including the Medical Staff Office, community providers and specialty physicians. This position is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial, and clinical performance. The Details: This is a full-time role working on-site at our practice at Meadville Medical Center in Meadville, PA. Monday - Friday. Start times flexible from 6:00 AM - 8:00 AM. This position is eligible for additional compensation beyond base pay. In this role, you will be responsible for: Practice Operations and Support General administrative support to medical practice, under the direction of the medical director and practice administrator, if applicable Providing office management functions to include, but not limited to, all aspects of meeting management, office systems, supplies, practice events Collaborating with Medical Director and Practice Management Team in developing and maintaining site practice policies and procedures As applicable to the practice line, facilitating all aspects of the daily patient census/reconciliation and daily multi-disciplinary rounds Administratively enabling patient care through facilitating home health order workflows, responding to medical records requests, coordinating patient PCP follow up appointments and completion of death certificates Ensuring all aspects of recruiting are executed, including coordination of onsite interviews with hospital leadership, promoting a positive candidate experience (interviewing and site visits) Ensuring all aspects of on-boarding and orientation are completed for new clinicians as well as locums & ambassadors Developing and maintain practice orientation checklists and policies Ensuring all licensed providers complete their recredentialing in a timely manner and appropriately for their licensing, certificates, and credentials required by Sound and hospital Medical Staff Office. Ensuring compliance with reappointments and monitors state licenses expirables Ensuring clinicians obtain hospital privileging and payer enrollment is complete prior to patient care Managing relationship with hospital Medical Staff Office, troubleshooting barriers to on-time starts Ensuring billing and documentation compliance for the practice Ensuring clinicians participate in mandatory compliance training and remediation, if required, and that clinicians timely query responses and participation in compliance activities Participating in all medical group training offered by Sound pertinent to role and responsibilities Supporting clinicians in open enrollment for benefits on annual basis, demonstrating an understanding of Sound's benefits plan. Supporting clinicians through entry of life event changes in Sound's HR Information System Providing general support for all Sound software applications Establishing and maintaining group norms for the practice team, at direction of medical director Maintaining visual/management boards to support team communications and recognition Training/mentoring practice coordinators, as requested Encouraging practice participation in Sound bedside/colleague engagement surveys Staffing Operations Creating and optimizing clinical schedule, ensuring accurately documented shifts for payroll processing. Promoting practice sustainability with no disruption to patient care 120 days in advance Reviewing and validating shift and productivity data for appropriate processing by payroll each month Client Retention Serving as general administrative liaison to hospital executives and staff regarding hospital needs Coordinating monthly and quarterly meetings and events, both within practice team and with hospital partner leadership, including scheduling, agenda, room/material facilitation, and meeting minutes Ensuring client facing materials are refreshed with Sound current standards Maintaining reports/trackers as requested Ensuring accuracy of PCP database and distribution of PCP list What we are looking for: A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience: Values: Collaboration: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process Customer-focus: Puts customer (internal and external) needs first and makes customers their top priority Eagerness to Learn: Proactively seeks out information, embraces learning new things and enjoys the learning process Likes people: Genuinely enjoys engaging with and helping others; feels a sense of accomplishment through helping and working with other people Self-starter: Demonstrates the ability to jump in and start a task or project with limited direction Resourcefulness: Proactive willingness to utilize available information and tools to figure things out Knowledge: Intermediate Microsoft Office proficiency (i.e. Outlook, Excel and PowerPoint) Knowledge of relevant state and federal healthcare regulations Knowledge of HR information systems and basic HR knowledge Experience: 1-2 years of administrative support experience, preferably in a hospital or healthcare environment 1-2 years in customer service Pay Range: $20.00 - $36.00 hourly. Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program being supported. The starting hourly rate will fall between $20.00 - $25.00 per hour. Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws. This reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment. #SoundBC

About Sound: Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape - with patients at the center of the universe. Sound Physicians offers a competitive benefits package inclusive of the items below, and more: Medical insurance, Dental insurance, and Vision insurance Health care and dependent care flexible spending account 401(k) retirement savings plan with a company match Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy Ten company-paid holidays per year About the Team: The Practice Coordinator works with the Sound Physician's team onsite at the hospital partner daily. This team consists of a Practice Medical Director, Clinicians, and a Clinical Performance Nurse. About the Role: The Practice Coordinator is responsible for daily oversight of administrative responsibility for the Sound site practice. The Practice Coordinator will have a visible presence and involvement with the entire practice team and multiple hospital departments including the Medical Staff Office, community providers and specialty physicians. This position is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial, and clinical performance. The Details: This is a full-time role working on-site at our practice at Meadville Medical Center in Meadville, PA. Monday - Friday. Start times flexible from 6:00 AM - 8:00 AM. This position is eligible for additional compensation beyond base pay. In this role, you will be responsible for: Practice Operations and Support General administrative support to medical practice, under the direction of the medical director and practice administrator, if applicable Providing office management functions to include, but not limited to, all aspects of meeting management, office systems, supplies, practice events Collaborating with Medical Director and Practice Management Team in developing and maintaining site practice policies and procedures As applicable to the practice line, facilitating all aspects of the daily patient census/reconciliation and daily multi-disciplinary rounds Administratively enabling patient care through facilitating home health order workflows, responding to medical records requests, coordinating patient PCP follow up appointments and completion of death certificates Ensuring all aspects of recruiting are executed, including coordination of onsite interviews with hospital leadership, promoting a positive candidate experience (interviewing and site visits) Ensuring all aspects of on-boarding and orientation are completed for new clinicians as well as locums & ambassadors Developing and maintain practice orientation checklists and policies Ensuring all licensed providers complete their recredentialing in a timely manner and appropriately for their licensing, certificates, and credentials required by Sound and hospital Medical Staff Office. Ensuring compliance with reappointments and monitors state licenses expirables Ensuring clinicians obtain hospital privileging and payer enrollment is complete prior to patient care Managing relationship with hospital Medical Staff Office, troubleshooting barriers to on-time starts Ensuring billing and documentation compliance for the practice Ensuring clinicians participate in mandatory compliance training and remediation, if required, and that clinicians timely query responses and participation in compliance activities Participating in all medical group training offered by Sound pertinent to role and responsibilities Supporting clinicians in open enrollment for benefits on annual basis, demonstrating an understanding of Sound's benefits plan. Supporting clinicians through entry of life event changes in Sound's HR Information System Providing general support for all Sound software applications Establishing and maintaining group norms for the practice team, at direction of medical director Maintaining visual/management boards to support team communications and recognition Training/mentoring practice coordinators, as requested Encouraging practice participation in Sound bedside/colleague engagement surveys Staffing Operations Creating and optimizing clinical schedule, ensuring accurately documented shifts for payroll processing. Promoting practice sustainability with no disruption to patient care 120 days in advance Reviewing and validating shift and productivity data for appropriate processing by payroll each month Client Retention Serving as general administrative liaison to hospital executives and staff regarding hospital needs Coordinating monthly and quarterly meetings and events, both within practice team and with hospital partner leadership, including scheduling, agenda, room/material facilitation, and meeting minutes Ensuring client facing materials are refreshed with Sound current standards Maintaining reports/trackers as requested Ensuring accuracy of PCP database and distribution of PCP list What we are looking for: A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience: Values: Collaboration: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process Customer-focus: Puts customer (internal and external) needs first and makes customers their top priority Eagerness to Learn: Proactively seeks out information, embraces learning new things and enjoys the learning process Likes people: Genuinely enjoys engaging with and helping others; feels a sense of accomplishment through helping and working with other people Self-starter: Demonstrates the ability to jump in and start a task or project with limited direction Resourcefulness: Proactive willingness to utilize available information and tools to figure things out Knowledge: Intermediate Microsoft Office proficiency (i.e. Outlook, Excel and PowerPoint) Knowledge of relevant state and federal healthcare regulations Knowledge of HR information systems and basic HR knowledge Experience: 1-2 years of administrative support experience, preferably in a hospital or healthcare environment 1-2 years in customer service Pay Range: $20.00 - $36.00 hourly. Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program being supported. The starting hourly rate will fall between $20.00 - $25.00 per hour. Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws. This reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment. #SoundBC

Job Title: Service Appointment Coordinator Department: Service Department Reports To: Service Manager / BDC Manager Employment Type: Full-Time and Part-Time We are looking to add a Full-time position. Full time - 2 days off per week, 40 hours per week. Shift is on a weekly rotation of 7:30-4:30, 8-5, or 9-6. About New Motors New Motors has proudly served the Erie community since 1971, representing Subaru, BMW, and Volkswagen. As a family-owned dealership, we are committed to delivering exceptional customer service and building long-term relationships with our clients and our team. Job Summary: The Service Appointment Coordinator plays a key role in delivering a best-in-class service experience. This position is responsible for handling all incoming service calls, scheduling appointments efficiently, and providing clear communication between customers and our service team. You will be the first point of contact for our service customers and a critical part of our customer satisfaction goals. Key Responsibilities: Answer inbound service department calls in a professional and courteous manner. Schedule service appointments based on technician availability and customer needs. Confirm upcoming appointments and follow up on missed appointments. Maintain accurate customer records in the dealership CRM and scheduling tools. Coordinate with service advisors and BDC team to optimize shop capacity. Promote dealership service specials and maintenance recommendations when appropriate. Contact customers for first maintenance reminders, PA state inspection notices, and past-due services. Ensure customers receive a confirmation of their appointment and any necessary instructions. Assist with outbound follow-up calls and texts to ensure customer satisfaction. Document all customer interactions and feedback. Qualifications: Prior experience in customer service or automotive service scheduling preferred. Excellent communication and phone skills. Comfortable with computer systems, CRM tools, and dealership scheduling software. Organized, detail-oriented, and able to multitask in a fast-paced environment. Friendly, professional demeanor with a focus on customer satisfaction. High school diploma or equivalent required. Why Join New Motors? Competitive pay and performance incentives Paid training and development Health, dental, and vision insurance 401(k) with company match Employee discounts on vehicles, service, and parts Supportive team environment with room for growth To Apply: Email your resume to ******************* or apply in person at our dealership. We're excited to meet the next great addition to our service team! New Motors Subaru BMW and Volkswagen 8670 Peach St Erie, PA 16509

About Sound: Headquartered in Tacoma, WA, Sound Physicians is a physician-founded and led, national, multi-specialty medical group made up of more than 1,000 business colleagues and 4,000 physicians, APPs, CRNAs, and nurses practicing in 400-plus hospitals across 45 states. Founded in 2001, and with specialties in emergency and hospital medicine, critical care, anesthesia, and telemedicine, Sound has a reputation for innovating and leading through an ever-changing healthcare landscape - with patients at the center of the universe. Sound Physicians offers a competitive benefits package inclusive of the items below, and more: * Medical insurance, Dental insurance, and Vision insurance * Health care and dependent care flexible spending account * 401(k) retirement savings plan with a company match * Paid time off (PTO) begins accruing immediately upon start date at a rate of 15 days per year, in accordance with Sound's PTO policy * Ten company-paid holidays per year About the Team: The Practice Coordinator works with the Sound Physician's team onsite at the hospital partner daily. This team consists of a Practice Medical Director, Clinicians, and a Clinical Performance Nurse. About the Role: The Practice Coordinator is responsible for daily oversight of administrative responsibility for the Sound site practice. The Practice Coordinator will have a visible presence and involvement with the entire practice team and multiple hospital departments including the Medical Staff Office, community providers and specialty physicians. This position is responsible for contributing to improved workflow processes, communications, and standards, as well as onsite initiatives for operational, financial, and clinical performance. The Details: This is a full-time role working on-site at our practice at Meadville Medical Center in Meadville, PA. Monday - Friday. Start times flexible from 6:00 AM - 8:00 AM. This position is eligible for additional compensation beyond base pay. In this role, you will be responsible for: Practice Operations and Support * General administrative support to medical practice, under the direction of the medical director and practice administrator, if applicable * Providing office management functions to include, but not limited to, all aspects of meeting management, office systems, supplies, practice events * Collaborating with Medical Director and Practice Management Team in developing and maintaining site practice policies and procedures * As applicable to the practice line, facilitating all aspects of the daily patient census/reconciliation and daily multi-disciplinary rounds * Administratively enabling patient care through facilitating home health order workflows, responding to medical records requests, coordinating patient PCP follow up appointments and completion of death certificates * Ensuring all aspects of recruiting are executed, including coordination of onsite interviews with hospital leadership, promoting a positive candidate experience (interviewing and site visits) * Ensuring all aspects of on-boarding and orientation are completed for new clinicians as well as locums & ambassadors * Developing and maintain practice orientation checklists and policies * Ensuring all licensed providers complete their recredentialing in a timely manner and appropriately for their licensing, certificates, and credentials required by Sound and hospital Medical Staff Office. Ensuring compliance with reappointments and monitors state licenses expirables * Ensuring clinicians obtain hospital privileging and payer enrollment is complete prior to patient care * Managing relationship with hospital Medical Staff Office, troubleshooting barriers to on-time starts * Ensuring billing and documentation compliance for the practice * Ensuring clinicians participate in mandatory compliance training and remediation, if required, and that clinicians timely query responses and participation in compliance activities * Participating in all medical group training offered by Sound pertinent to role and responsibilities * Supporting clinicians in open enrollment for benefits on annual basis, demonstrating an understanding of Sound's benefits plan. Supporting clinicians through entry of life event changes in Sound's HR Information System * Providing general support for all Sound software applications * Establishing and maintaining group norms for the practice team, at direction of medical director * Maintaining visual/management boards to support team communications and recognition * Training/mentoring practice coordinators, as requested * Encouraging practice participation in Sound bedside/colleague engagement surveys Staffing Operations * Creating and optimizing clinical schedule, ensuring accurately documented shifts for payroll processing. Promoting practice sustainability with no disruption to patient care 120 days in advance * Reviewing and validating shift and productivity data for appropriate processing by payroll each month Client Retention * Serving as general administrative liaison to hospital executives and staff regarding hospital needs * Coordinating monthly and quarterly meetings and events, both within practice team and with hospital partner leadership, including scheduling, agenda, room/material facilitation, and meeting minutes * Ensuring client facing materials are refreshed with Sound current standards * Maintaining reports/trackers as requested * Ensuring accuracy of PCP database and distribution of PCP list What we are looking for: A successful candidate will have a demonstrated track record of a combination of these values, knowledge, and experience: Values: * Collaboration: Demonstrates the ability to work well with others to accomplish a goal and get the work done; takes opinions of others into consideration; includes others in the decision-making process * Customer-focus: Puts customer (internal and external) needs first and makes customers their top priority * Eagerness to Learn: Proactively seeks out information, embraces learning new things and enjoys the learning process * Likes people: Genuinely enjoys engaging with and helping others; feels a sense of accomplishment through helping and working with other people * Self-starter: Demonstrates the ability to jump in and start a task or project with limited direction * Resourcefulness: Proactive willingness to utilize available information and tools to figure things out Knowledge: * Intermediate Microsoft Office proficiency (i.e. Outlook, Excel and PowerPoint) * Knowledge of relevant state and federal healthcare regulations * Knowledge of HR information systems and basic HR knowledge Experience: * 1-2 years of administrative support experience, preferably in a hospital or healthcare environment * 1-2 years in customer service Pay Range: $20.00 - $36.00 hourly. Exact pay will be determined based on candidate experience, geographical location, and size/complexity of the program being supported. The starting hourly rate will fall between $20.00 - $25.00 per hour. Sound Physicians is an Equal Employment Opportunity (EEO) employer and is committed to diversity, equity, and inclusion at the bedside and in our workforce. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, sexual orientation, age, marital status, veteran status, disability status, or any other characteristic protected by federal, state, or local laws. This reflects the present requirements of the position. As duties and responsibilities change and develop, the job description will be reviewed and subject to amendment. #SoundBC

Medical Front Office - Patient Service Specialist Type of Employment: Per Diem/PRN **Hours are not guaranteed** Schedule: Weekdays (Hours vary), 3 evenings until 6pm Compensation: Starting at $15.25/hr pending experience When patients enter our outpatient physical therapy center in Erie we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED Preferred: Previous therapy experience Healthcare experience Additional Data Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

** Regular travel to satellite locations may be required ** Summary Provides support with the daily activities at the Front Desk in the Medical Office including; Check-in, Check-out and ICS management. Essential Duties and Responsibilities include the following. Other duties may be assigned as determined by OOMC Management. Travels to other locations as needed. Responsible for completing the check-in/ registration process according to guidelines by; accurately entering all pertinent patient information, confirming insurance benefit eligibility completion at the time of service, collecting and posting copayments, preparing electronic encounters in EPM and EHR for billing and clinical use, confirming referring physicians, obtaining and entering all meaningful use criteria, enrolling patients in Patient Portal, including necessary paperwork brought in by patient or sent in by referring OD for the doctors to review, and reconciling all copayments collected. Responsible for completing the check-out/ discharge process according to guidelines by; providing patients with their next appointment as indicated on fee ticket, providing patient education as directed, entering data for meaningful use, forwards MRI and Medicaid precertification requests to appropriate personnel, and reconciles daily collections then forwards all fee tickets to the billing staff daily. Responsible for auto enrolling our patients onto the practices Patient Portal. Educating the patients of the benefits of enrolling on our Patient Portal and giving them the information needed to gain access. In addition, encouraging patients to utilize the portal for communicating with our practice and the benefits the portal can provide by keeping them engaged in the care they receive. Each Patient Advocate is required to assist at least one patient per day by helping the patients log on the portal and submitting a secure message to our practice. Provides daily schedule to clinical staff. Scans and files all patient documents accumulated daily in DM by the end of each business day. Retrieves messages from Call Center Triage and forwards to appropriate personal in a timely manner. Updates Telephone Call Templates with physician responses and generates document when completed. Answers incoming calls from the call center and responds to inquiry. Documents and records all phone calls, fax submissions, incoming mail, and patient interactions that require the assistance of personnel or other department for communication purposes. Assists medical personnel with returning messages such as patient inquiries. Ensures patient referral source is kept abreast of patient care by entering or submitting all new referring physicians to the Referral Management Department for entry in the provider database or attaching updated physician's contact information to the patients' electronic chart in all designated areas. Submits patients referred VIA fax/ Referring OD to the Referral Management Department. All scheduled patients must have their referral letters scanned into DM and noted in the system. Sorts mail and handles fax requests. Greets and directs patients, salespeople, and visitors. Contacts and reschedules no show appointments and assists with internal scheduling conflicts. Forwards on demand precertification and insurance verification requests to appropriate personnel. Maintains and controls the release of information to authorized persons only. Maintains a neat and orderly work area and keeps all waiting areas clear of debris, magazines organized and up to date. Orders, receives, and maintains office supplies. Regular travel to satellite locations may be required.

Department: Quality Reporting Manager: Population Health Administrator Non-Exempt FLSA Level: Varies Revised: 01/05/2026 The Community/Patient Liaison will act as a bridge between The Chautauqua Center and the community, ensuring effective communication and fostering positive relationships. Supervisory Responsibilities: None Essential Functions/Responsibilities of the Position: Build and maintain relationships with members of the community, organizations, stakeholders and elected officials. Plan, develop, implement, and organize events and volunteers to advance the mission and goals of the organization. Collect patient feedback through surveys, interviews and other methods to identify areas for improvement Develop, implement and evaluate strategies to enhance the patient experience based on feedback and best practices Collaborate with the QA/Risk Manager to assure patient complaints and concerns are investigated and resolved in a timely manner Educate TCC staff on patient experience principles and best practices Foster a supportive and positive work environment Participate in internal and external committees, boards and other structured meetings. Collect data on community needs and program impact, preparing reports for the organization. Organize community outreach programs and coordinate special events that will promote services, or ideas of the organization while collaborating with internal departments. Use social media to coordinate community relations. Draft and distribute/publish various content pieces that promote the company, as well as individuals or groups within the company. Select positive publicity materials and distribute them through a variety of channels. Respond to inquiries and concerns from community members and other interested parties; when needed, recruit a knowledgeable spokesperson or information source to assist. Plan, coordinate, and execute special events Other duties as assigned. Position Qualifications: EDUCATION: High School Diploma or equivalent General Education Development (GED) certificate Bachelor's degree in communication or public relations preferred EXPERIENCE (Years & Certifications): Minimum 2 years' experience in community engagement or public relations SKILLS: Excellent verbal, including public speaking and written communication skills. Ability to work well under pressure and manage sensitive subjects with tact, kindness, and professionalism. Superior interpersonal skills and ability to work extremely well as part of a team. Ability to evaluate cost of a program and compare it to the benefits for the organization. Proficient in Microsoft Office Suite or related software. Excellent organizational skills, with an ability to prioritize important projects while working independently. Ability to work well under pressure and manage sensitive subjects with tact, kindness, and professionalism. Position Requirements and Working Conditions: Physical Activities Frequency (N) Never - 0%, (O) Occasionally - 50% or (C) Constantly - 100% Ascending or descending stairs and the like. O Remaining in a stationary position, often standing or sitting for prolonged periods. C Moving about to accomplish tasks. O Communicating with others to exchange information. C Repeating motions that may include the wrists, hands and/or fingers. C Travel to meet with various stakeholders O Assess risk, detect risk factors for site safety purposes through being aware of surrounding environment, individuals, noises, observations, etc. O Environmental Conditions Frequency (N) Never - 0%, (O) Occasionally - 50% or (C) Constantly - 100% Low temperatures. O High temperatures. O Outdoor elements such as precipitation and wind. O Noisy environments. O Hazardous conditions. N Poor ventilation. N Small and/or enclosed spaces. O Adverse environmental conditions expected. O Physical Demands Frequency (N) Never - 0%, (O) Occasionally - 50% or (C) Constantly - 100% Sedentary work that primarily involves sitting/standing. O Light work that includes moving objects up to 20 pounds. O Medium work that includes moving objects up to 50 pounds. O Heavy work that includes moving objects up to 100 pounds or more. N EEO Statement The Chautauqua Center is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

Provides general supervision and direction of specific staff functions. Assists the Site Manager with day to day operations of Patient Access. Performs special project functions as required. Works closely with the Information Systems Department when equipment issues arise. Provides for orientation of new employees into the department and training of the Patient Access functions. Rotates on-call coverage with the Site Manger as needed and covers off shifts/call offs as needed. Requires in-depth knowledge of Patient Access functions to include admitting, Registration, Pre-Registration, Verification, ER Registration and the ability to review processes. Medical terminology required. Ability to guide members of a unit and work successfully within a team. Be able to use a telephone effectively and receive or transmit messages clearly and accurately. Maintain composure in difficult situations. Have effective decision making and problem solving skills. Be able to set work priorities and meet deadlines. Be able to maintain and promote harmonious inter and intra-departmental relations. Must posssess strong customer relations skills. Minimum of three years healthcare related experience.

The Appointment Coordinator serves as the first point of contact for service customers and plays a vital role in delivering an exceptional customer experience. This position supports the Service Advisors and Technicians by efficiently managing incoming calls, scheduling appointments, coordinating service outreach, and ensuring consistent communication with customers. This is a developmental role designed to build the skills and experience necessary to advance into a Service Advisor position. Key Responsibilities: Customer Interaction & Appointment Management Answer incoming service calls promptly and professionally. Schedule customer appointments for maintenance, repairs, and recalls. Coordinate and confirm valet pick-up/drop-off appointments as needed. Ensure all appointment details are accurately entered into the scheduling system. Service Communication & Follow-Up Contact customers regarding service recalls, declined maintenance, and overdue follow-ups. Conduct post-service follow-up calls, including customer satisfaction surveys. Provide customers with updates on vehicle status and estimated completion times. Communicate any changes or delays in service in a timely, professional manner. Administrative Support & Coordination Support Service Advisors by preparing repair orders and documentation as needed. Maintain accurate customer and vehicle records in the CRM/DMS. Assist with scheduling shop capacity to maximize efficiency and customer satisfaction. Monitor upcoming appointments to ensure parts and resources are prepared in advance. Customer Experience & Relationship Building Ensure every interaction reflects the dealership's commitment to outstanding customer service. Help resolve customer questions or concerns, escalating issues to Service Advisors or Management when necessary. Act as a liaison between the customer and service team to enhance trust and transparency. Qualifications: High school diploma or equivalent required; associate degree preferred. 1+ year of customer service or call center experience (automotive preferred). Excellent phone etiquette, communication, and organizational skills. Strong computer literacy (experience with CRM and DMS systems a plus). Ability to multitask in a fast-paced environment with high attention to detail. Positive attitude, team player, and eager to learn the Service Advisor role. Benefits: Competitive hourly wage plus performance incentives. Health, dental, and vision insurance. Paid time off and holidays. Ongoing training and career development opportunities. Pathway for advancement to Service Advisor or other roles within the dealership. Schedule: Full-time, including some Saturdays.

Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Job Duties: * Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred. * Provide efficient and professional telephone services, transfer calls according to established protocols * Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services * Educates the patient as to the date and time of this visit. * Performs clerical functions for provider within the sphere of responsibility. * Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours * Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially * Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff * Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures * Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale * Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily * Maintains and builds on the general information and knowledge of available resources for patients within the community * Explains and assists individuals/community with new patient paperwork/packets and new patient orientation * Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. * Initiates the medical record by creating and processing the patient care record folder. * Corrects and communicates patient records problems according to established procedures * Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved. * Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. * Keeps health care providers informed by communicating availability or unavailability of the record. * Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. * Performs other duties as assigned * Send Office Manager a weekly supply order * Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction * Recognize and maintain confidentiality of work materials as appropriate * Works independently in the absence of supervision; * Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion. * Treats others with consideration, courtesy and respect. * Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan. * Follow TCC's policies and procedures * Participates in the maintenance of a clean and safe environment. * Remains calm and continues to work effectively in stressful situations. * Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities. * Must plan one's own work such that it is accomplished in the allocated time. * Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed. * Identify outreach and financial opportunities within the community (ie, school, senior, employer) * On Occasion attends/conducts community/TCC events, forums, presentations * Adheres to the Smoke Free Environment policy. * Performs other duties as assigned Education/Skills/Qualifications: * High School diploma or equivalent * Must have computer knowledge, Microsoft Excel and Word * Associate degree from an accredited school is preferred * Excellent interpersonal and communication skills * One year of work experience in an organization performing duties * Computer competency * Bilingual in Spanish helpful * Correct English usage, grammar, and spelling * Basic math skills * Operate office equipment. * Ability to learn office methods, rules and policies * Ability to interact effectively and in a supportive manner with persons of all backgrounds * Understand and carry out verbal and written instructions * Perform arithmetic calculations * Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) * Ability to use sound judgment and independent thinking * Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community * Valid driver's license * Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams". The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position. The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $17.50 - $19.50 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

State of Location: Pennsylvania Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates. Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient. Job Description: Patient Coordinator: 40 hours/week (Full Time) Feasterville, PA Address: 1040 Mill Creek Drive Feasterville, PA 19053 Why Choose Ivy? Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture. Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success. Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development. Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes. Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities. Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care. Empowering Values: Live by values that prioritize teamwork, growth, and serving others. Position Qualifications: 2+ years of administrative experience in a healthcare setting is preferred. Proficiency in Microsoft Office applications such as Excel, Word, and Outlook. Great time management and ability to multi-task in a fast-paced environment. Self-motivated with a drive to exceed patient expectations. Adaptability and positive attitude with fluctuating workloads. Self-motivated with the eagerness to learn and grow. Dedication to exceptional patient outcomes and quality of care. We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits. ivyrehab.com

Job Description Job Title: Service Appointment Coordinator Department: Service Department Reports To: Service Manager / BDC Manager Employment Type: Full-Time and Part-Time We are looking to add a Full-time position. Full time - 2 days off per week, 40 hours per week. Shift is on a weekly rotation of 7:30-4:30, 8-5, or 9-6. About New Motors New Motors has proudly served the Erie community since 1971, representing Subaru, BMW, and Volkswagen. As a family-owned dealership, we are committed to delivering exceptional customer service and building long-term relationships with our clients and our team. Job Summary: The Service Appointment Coordinator plays a key role in delivering a best-in-class service experience. This position is responsible for handling all incoming service calls, scheduling appointments efficiently, and providing clear communication between customers and our service team. You will be the first point of contact for our service customers and a critical part of our customer satisfaction goals. Key Responsibilities: Answer inbound service department calls in a professional and courteous manner. Schedule service appointments based on technician availability and customer needs. Confirm upcoming appointments and follow up on missed appointments. Maintain accurate customer records in the dealership CRM and scheduling tools. Coordinate with service advisors and BDC team to optimize shop capacity. Promote dealership service specials and maintenance recommendations when appropriate. Contact customers for first maintenance reminders, PA state inspection notices, and past-due services. Ensure customers receive a confirmation of their appointment and any necessary instructions. Assist with outbound follow-up calls and texts to ensure customer satisfaction. Document all customer interactions and feedback. Qualifications: Prior experience in customer service or automotive service scheduling preferred. Excellent communication and phone skills. Comfortable with computer systems, CRM tools, and dealership scheduling software. Organized, detail-oriented, and able to multitask in a fast-paced environment. Friendly, professional demeanor with a focus on customer satisfaction. High school diploma or equivalent required. Why Join New Motors? Competitive pay and performance incentives Paid training and development Health, dental, and vision insurance 401(k) with company match Employee discounts on vehicles, service, and parts Supportive team environment with room for growth To Apply: Email your resume to ******************* or apply in person at our dealership. We're excited to meet the next great addition to our service team! New Motors Subaru BMW and Volkswagen 8670 Peach St Erie, PA 16509

Job Description Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Job Duties: Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred. Provide efficient and professional telephone services, transfer calls according to established protocols Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services Educates the patient as to the date and time of this visit. Performs clerical functions for provider within the sphere of responsibility. Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily Maintains and builds on the general information and knowledge of available resources for patients within the community Explains and assists individuals/community with new patient paperwork/packets and new patient orientation Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. Initiates the medical record by creating and processing the patient care record folder. Corrects and communicates patient records problems according to established procedures Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved. Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. Keeps health care providers informed by communicating availability or unavailability of the record. Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. Performs other duties as assigned Send Office Manager a weekly supply order Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction Recognize and maintain confidentiality of work materials as appropriate Works independently in the absence of supervision; Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion. Treats others with consideration, courtesy and respect. Adheres to and implements daily the Chautauqua Centers OSHA Safety program including Blood Born Pathogen Standards, Hazard Communication Standard and TB Exposure Control Policy Plan. Follow TCC's policies and procedures Participates in the maintenance of a clean and safe environment. Remains calm and continues to work effectively in stressful situations. Collect and post fees according to protocols, prepare and balance daily financial registers and submit all appropriate entities. Must plan one's own work such that it is accomplished in the allocated time. Bilingual Staff: Translate for Clinical/Administrative Staff, front desk, and Center forms as needed. Identify outreach and financial opportunities within the community (ie, school, senior, employer) On Occasion attends/conducts community/TCC events, forums, presentations Adheres to the Smoke Free Environment policy. Performs other duties as assigned Education/Skills/Qualifications: High School diploma or equivalent Must have computer knowledge, Microsoft Excel and Word Associate degree from an accredited school is preferred Excellent interpersonal and communication skills One year of work experience in an organization performing duties Computer competency Bilingual in Spanish helpful Correct English usage, grammar, and spelling Basic math skills Operate office equipment. Ability to learn office methods, rules and policies Ability to interact effectively and in a supportive manner with persons of all backgrounds Understand and carry out verbal and written instructions Perform arithmetic calculations Maintain confidentiality and comply with Health Insurance Portability and Accountability Act (HIPAA) Ability to use sound judgment and independent thinking Ability to establish and maintain positive and effective work relationships with co-workers, patients, providers, vendors, and community Valid driver's license Understanding of Healthcare Market: ie Medicaid, Medicare and Marketplace Understands and is willing to support the Mission of The Chautauqua Center is "To deliver comprehensive high-quality patient-centered health services in the Chautauqua region. Our patient-centered service principals are access, treatment, education, and prevention delivered by friendly and professional clinic and administrative teams". The above statements reflects the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work required that may be inherent in the position. The Chautauqua Center is an Equal Employment Opportunity employer and does not discriminate in employment opportunities or practices on the basis of race, creed, color, religion, sex, national origin, nationality, ancestry, age, disability or status as a disabled veteran or veteran of the Vietnam era, pregnancy, affectional or sexual orientation, gender identity or expression, marital status, status with regard to public assistance, veteran status, citizenship or membership in any other legally protected class.

The Appointment Coordinator serves as the first point of contact for service customers and plays a vital role in delivering an exceptional customer experience. This position supports the Service Advisors and Technicians by efficiently managing incoming calls, scheduling appointments, coordinating service outreach, and ensuring consistent communication with customers. This is a developmental role designed to build the skills and experience necessary to advance into a Service Advisor position. Key Responsibilities: Customer Interaction & Appointment Management Answer incoming service calls promptly and professionally. Schedule customer appointments for maintenance, repairs, and recalls. Coordinate and confirm valet pick-up/drop-off appointments as needed. Ensure all appointment details are accurately entered into the scheduling system. Service Communication & Follow-Up Contact customers regarding service recalls, declined maintenance, and overdue follow-ups. Conduct post-service follow-up calls, including customer satisfaction surveys. Provide customers with updates on vehicle status and estimated completion times. Communicate any changes or delays in service in a timely, professional manner. Administrative Support & Coordination Support Service Advisors by preparing repair orders and documentation as needed. Maintain accurate customer and vehicle records in the CRM/DMS. Assist with scheduling shop capacity to maximize efficiency and customer satisfaction. Monitor upcoming appointments to ensure parts and resources are prepared in advance. Customer Experience & Relationship Building Ensure every interaction reflects the dealership's commitment to outstanding customer service. Help resolve customer questions or concerns, escalating issues to Service Advisors or Management when necessary. Act as a liaison between the customer and service team to enhance trust and transparency. Qualifications: High school diploma or equivalent required; associate degree preferred. 1+ year of customer service or call center experience (automotive preferred). Excellent phone etiquette, communication, and organizational skills. Strong computer literacy (experience with CRM and DMS systems a plus). Ability to multitask in a fast-paced environment with high attention to detail. Positive attitude, team player, and eager to learn the Service Advisor role. Benefits: Competitive hourly wage plus performance incentives. Health, dental, and vision insurance. Paid time off and holidays. Ongoing training and career development opportunities. Pathway for advancement to Service Advisor or other roles within the dealership. Schedule: Full-time, including some Saturdays.