Scheduler jobs in Fort Wayne, IN

The Scheduler functions as the primary coordinator for scheduling of all procedures. Inputs patient and case data in the computer system. Follows the department protocols and Scheduling Guidelines to appropriately maintain staffing and resources. Works under the supervision of the Director, Business Manager and RNs in planning, organizing, implementing and evaluating day to day operations. Position Qualifications Minimum Education: High school graduate. Computer entry/keyboarding skills. Minimum Experience: 1 year in hospital or medical setting and knowledge of medical terminology. 1 year of computer applications. Preferred Experience: Knowledge of surgical procedures

Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery. Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows. The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases. This position is remote. Essential Duties and Responsibilities: - Establish and maintain web application architecture framework(s). - Facilitate the creation of architecture in collaboration with Agile scrum development teams. - Ensure architecture aligns with client enterprise architecture and leverages existing architecture components. - Mentor and transition architectural knowledge to scrum teams. - Develop a process for architecture creation, integration, and review. - Identify when architectural spikes are needed, and provide enough design for proof of concept. - Typically responsible for providing guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations. - Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions. - Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies. - Design and implement appointment booking flows, mobile workflows, and field service technician experiences. - Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft). - Support mobile user enablement, including offline capabilities and technician productivity tools. - Provide technical leadership to project teams, including developers, admins, and business analysts. - Conduct solution reviews, demos, and training sessions for clients and internal teams. - Ensure compliance with security, data privacy, and accessibility standards. - Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler. - Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery). - Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies. - Experience with mobile field service apps and technician workflows. - Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud. - Experience integrating FSM with external systems and portals. - Excellent communication and stakeholder management skills - Salesforce Certified Field Service Consultant - Salesforce Certified Administrator Preferred Skills and Qualifications: - Public sector or healthcare domain experience. - Experience with Amazon Connect, Genesys, or other contact center platforms. - Familiarity with scheduling for group events, mobile assessments, or provider coordination. - Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools. - Salesforce Certified Platform App Builder (preferred) - Salesforce Certified Service Cloud Consultant (preferred) #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 135,000.00 Maximum Salary $ 165,000.00

Job Description Healthcare Scheduler - Join Kingston Healthcare and Keep Patient Care Flowing Are you a scheduling pro who thrives on keeping teams organized and operations running smoothly? Kingston Healthcare is hiring a Healthcare Scheduler to oversee daily staffing logistics, optimize shift coverage, and support quality resident care. If you're highly organized, calm under pressure, and ready to make a difference in a fast-paced environment-this is your chance. What You'll Do Coordinate staffing schedules by creating, maintaining, and adjusting daily and weekly staff schedules for nursing and care teams. Support self-scheduling initiatives by guiding staff through self-scheduling platforms and ensuring shift coverage aligns with policy and resident needs. Collaborate with managers and department leaders to forecast staffing needs and resolve gaps proactively. Use scheduling software such as OnShift, Kronos, or similar tools to streamline staffing operations. Problem-solve in real time by quickly addressing call-offs, shift changes, and schedule conflicts to ensure uninterrupted care. Communicate clearly with staff to keep them informed on schedules, policy changes, and coverage expectations. Contribute to process improvements by recommending and implementing best practices for staffing efficiency and employee satisfaction. Assist administration and HR with reporting, timekeeping audits, and other administrative needs as assigned. What You Bring Previous experience in healthcare or workforce scheduling, with LTC or SNF experience preferred. Strong understanding of self-scheduling platforms and employee scheduling systems. Excellent communication and conflict-resolution skills. Tech-savvy with working knowledge of scheduling software and Microsoft Office. Highly organized with the ability to multitask and manage shifting priorities. Knowledge of healthcare staffing guidelines and compliance is a plus. A calm, collaborative, and solutions-focused attitude. Why Kingston Healthcare Competitive pay based on your experience. Full benefits package including medical, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holiday pay. Consistent daytime hours-no night shifts or on-call. Supportive, team-oriented culture. Work that matters-your role directly impacts care quality and team performance. At Kingston Healthcare, we know great care starts with great coordination. As our Scheduler, you'll be the behind-the-scenes powerhouse that keeps the wheels turning and our care teams thriving. Ready to take the lead on keeping our care teams organized? Apply today and bring your scheduling skills to Kingston Healthcare. Kingston Healthcare is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We welcome candidates from all backgrounds who are passionate about compassionate, patient-centered care.

The Patient Services Representative facilitates communication between patients and doctors, clinical staff, and administrative staff, and acts as the liaison between patients, insurance companies, and the Central Billing department. Responsibilities include verifying insurance, obtaining pre-authorizations, checking patients in and out, scheduling appointments, answering phones, triage, responding to patient inquiries, and maintaining charts. WHAT WE OFFER: Starting wage of $13.00 - $15.00 per hour based on previous experience 6.5 paid holidays per year Approximately 10 days of PTO within first year Full slate of benefits to include health, dental, vision, and 401k Growth and wage increase through company paid certification program ESSENTIAL RESPONSIBILITIES: Greet patients in a friendly, professional manner Answer phone calls, schedule appointments, assist in patient communications and recalls Respond to patient inquiries about billing, procedures, policies and available services Prepare patient chart prior to appointment and complete upon patient arrival Efficiently process patients through check out by verifying chart documentation and insurance information, accepting and posting payments, preparing and filing clean claims, authorizing insurance and billing, scheduling referrals, and accurately entering corresponding data into EHR Perform end of day tasks, including balancing cash drawer, processing daily deposits, evaluating data from various reports, and submitting essential reports Monitor patient flow throughout the office, properly communicating delays Provide a safe and clean office environment Perform other duties and assume various responsibilities as determined by the office manager and doctor(s) PHYSICAL DEMANDS AND WORK ENVIRONMENT (per ADA guidelines): Physical Activity: Standing, Walking, Stooping, Grasping, Typing, and Manual dexterity. The worker is required to have visual and verbal acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Physical Requirements: Must be able to lift up to 15 pounds on a regular basis from floor to waist, 5 pounds from waist to shoulder, and 5 pounds from shoulder to overhead. Work Environment: Professional medical office environment.

Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately. High School Diploma/GED is required. Prefer relevant experience in a health care setting. Ability to learn and retain medical coding; ICD-10; CPT coding preferred. Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred. Basic proficiency in MS Office (Word, PowerPoint, Excel).

Patient Access Service Associates are a critical resource in the hospital's revenue cycle. The information gathered by a registrar constitutes 50% of the claim information submitted to a third-party payer for reimbursement. The completeness and accuracy of their work has a direct impact on the hospital's cash flow and the patient's customer experience related to a hassle-free billing process. Registrars register patients for inpatient and outpatient services throughout the hospital. The process includes gathering information from patients, validating received information with insurance carriers, determining benefits, estimating out-of-pocket costs for the patient, and completing forms with the patient in accordance with federal and state regulations. In addition, registrars also participate in the department's quality assurance/monitoring program by auditing registrations completed by other registrars. Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date! Requirements: 24 hours per week - First Shift Saturday & Sunday from 7:00 am to 7:00 pm Prior registration experience preferred Insurance knowledge preferred

At the intersection of healthcare and human compassion is the role of the Patient Eligibility Coordinator - a position dedicated not just to process, but to purpose. We are currently seeking a committed individual to serve as a Patient Eligibility Coordinator, working directly within one of our partner hospital facilities. This is more than an administrative role; it is a hands-on opportunity to support patients at some of the most vulnerable moments in their lives. Many of the individuals you will meet are uninsured or underinsured, uncertain of how to access care, and overwhelmed by the complexities of our healthcare system. Your role will be to guide them with clarity, patience, and dignity through the process of obtaining coverage. The Patient Eligibility Coordinator serves as a knowledgeable and trusted resource, helping patients understand their options and navigate enrollment in federal and state assistance programs such as Medicaid, Medicare, and ACA Marketplace plans. Each interaction you have can change the trajectory of someone's health journey. Success in this role requires more than administrative skill - it calls for a deep sense of empathy, a commitment to service, and a genuine interest in making healthcare accessible to all. As part of your day-to-day, you will collaborate closely with hospital teams, including Patient Access and Case Management departments, to ensure patients receive timely and coordinated care. You will also need to remain informed and adaptable, as the landscape of government healthcare programs continues to evolve. Key Responsibilities: Assist patients in understanding and applying for appropriate healthcare coverage programs Guide and support patients through the enrollment process for Medicaid, Medicare, and ACA Marketplace plans Educate patients on their options and eligibility based on program requirements Collaborate closely with hospital Patient Access and Case Management teams to ensure continuity of care Stay informed of updates and changes in healthcare programs and policies Maintain accurate documentation and follow all compliance protocols Requirements Qualifications: High school diploma or equivalent required; college coursework or degree in healthcare, social work, or a related field preferred Strong desire to help underserved populations and patients facing social determinants of health Excellent communication and interpersonal skills Ability to work independently and collaboratively in a fast-paced hospital environment Willingness to learn and adapt to evolving healthcare programs and policies Preferred Experience: Previous experience in healthcare eligibility, social work, patient advocacy, or hospital admissions Bilingual skills a plus Why Join Us? Opportunity to make a meaningful impact in patients' lives Training provided with opportunities for growth and development Collaborative and mission-driven team environment Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

Job Description Patient Access Service Associates are a critical resource in the hospital's revenue cycle. The information gathered by a registrar constitutes 50% of the claim information submitted to a third-party payer for reimbursement. The completeness and accuracy of their work has a direct impact on the hospital's cash flow and the patient's customer experience related to a hassle-free billing process. Registrars register patients for inpatient and outpatient services throughout the hospital. The process includes gathering information from patients, validating received information with insurance carriers, determining benefits, estimating out-of-pocket costs for the patient, and completing forms with the patient in accordance with federal and state regulations. In addition, registrars also participate in the department's quality assurance/monitoring program by auditing registrations completed by other registrars. Eligible for medical coverage on your first day of employment, all other benefits will be effective the 1st of the month following hire date! Requirements: 24 hours per week - First Shift Saturday & Sunday from 7:00 am to 7:00 pm Prior registration experience preferred Insurance knowledge preferred

Nursing Scheduler Coordinator Opportunity at University Nursing Center Must have QMA license The Nursing Schedule Coordinator is a key team member that is responsible for the overall assurances of appropriate staffing levels are met at all times. Benefits and perks include: Competitive Compensation: Access your earnings before payday. Take advantage of lucrative employee referral bonus programs, 401(k), FSA program, free life insurance, PTO exchange for pay programs and more. Health & Wellness: Medical coverage as low as $25, vision and dental insurance. Employee Assistance Program to help manage personal or work-related issues, as well as Workforce Chaplains to provide support in the workplace and Personalized Wellness Coaching. Life in Balance: Holiday pay and PTO with opportunities to earn additional PTO. Employee Discount Programs that allow you to save on travel, retail, entertainment, food and much more. Career Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. Team Culture: C.A.R.E. Values: Compassion, Accountability, Relationships and Excellence carrying a legacy for improving the lives of Seniors across Indiana. Celebrate the hard work you and your team put in each day through employee recognition events and monthly and annual awards. *Full-Time and Part-Time Benefits may vary, terms and conditions apply Skills Needed Supportive Presence: Create a comforting and engaging atmosphere for our residents and team members. Organization: The ability to create staffing schedules that ensures the provision of quality nursing care. Collaboration: Coordinates with the Executive Director and the Director of Nursing to advise and communicate staffing schedules and needs and ensure compliance with appropriate budgetary, State and Federal guidelines. Teamwork: The ability to work towards a common goal of excellent care for our residents. Interpersonal Communication: Strong understanding and collaboration with team members to ensure quick, equitable and courteous scheduling patterns and resolutions. Requirements: Successful completion of a state approved training program in medication administration. Indiana QMA or CNA license. Strong passion for geriatric nursing and commitment to senior care excellence. Excellent communication and interpersonal skills. Demonstrates C.A.R.E. values to our residents, family members, customers and staff. Compassion, Accountability, Relationships and Excellence About American Senior Communities Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., but they are also our guiding principles and create the framework for all our relationships with customers, team members and community at large. American Senior Communities has proudly served our customers since the year 2000, with a long history of excellent outcomes. Team members within each of our 100+ American Senior Communities take great pride in our Hoosier hospitality roots, and it is ingrained in everything we do. As leaders in senior care, we are not just doing a job but following a calling. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Type: Full-Time Schedule: Wednesday - Friday Hours: 7:45 am - 8:15 pm About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care. Join our Team! Are you a people-focused professional who enjoys being the friendly face and voice of an organization? We're looking for a Medical Receptionist who thrives in a fast-paced environment and takes pride in delivering excellent service to patients, visitors, and staff alike. In this vital front-desk role, you'll be the first point of contact for our health center - greeting patients, managing appointments, handling calls, and supporting daily office operations. If you're organized, detail-oriented, and passionate about making a positive impact in your community, we'd love to meet you. Join a team where your communication skills, multitasking abilities, and professionalism are valued - and where every day brings an opportunity to help others. Apply today and become part of a mission-driven organization that's improving lives through compassionate care. Compensation and Benefits Offered: * Starting pay $17.50 an hour - goes up based on experience * Paid Time Off (PTO) - Accrued per pay * Insurance (Medical, Dental, Vision, and Life) * Paid Holidays - 7 paid holidays * 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO) * Annual Reviews and Increases * Mileage Reimbursement - Work related travel * Employee Assistance Program * Referral Bonus - Earn more by expanding our team * Training Opportunities * Eligible to apply for the Emerging Leaders Program after 1 year of service Qualifications: HS Diploma or GED required Skills/Abilities: * Ability to attend to multiple tasks at the same time. * Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. * Effective oral and written communication skills. * Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary. Essential Functions and Basic Duties: * Greet patients, visitors and employees. * Receive calls and schedules appointments. * Answers/screens telephone calls and forwards to appropriate personnel. * Records phone messages and distributes appropriately. * Accurately enters patient information into the computer. * Assembles patient medical record. * Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response. * Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages. * Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas. * Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked. * Assist patients with completing information forms, as needed. * Accurately document in patient medical/dental record as needed. * Accept patient payments and records payments accurately. * Copies income verification and enters information into Electronic Health Records. * Retrieves lab reports/patient records from other health care providers. * Accurately types and sends correspondence, memos, notices, and reports. * Sorts, files, and retrieves correspondence, records, and documents upon request. * Operates standard office machines and equipment. * Sorts/collates mail and printed materials/notices for distribution. * Cross trains in other areas of office procedures. * Make confirmation calls to patients for appointments. * Accurately codes all diagnose in Electronic Health Records based on completed encounter forms. * Collects and accurately input patient payments into practice management system. * Participates in the Quality Improvement Program and serves on other committees as assigned. * Travels when necessary to meet operational needs. * May supervise student employees in specified tasks. * Performs miscellaneous job-related duties as assigned. Work Environment: Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.

Reports to the Practice Manager and works under the direction of the Clinical Supervisor, Office Supervisor and/or Office Coordinator. Under general supervision and according to established policies and procedures, performs various reception, clerical and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports. In addition, completes all processes related to the scheduling of surgical procedures including pre-operative testing, office visits and post-operative care. Ensures that world class service is provided at all times. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Performs various reception and clerical duties in accordance with established policies and procedures by: * Receiving and greeting patients and visitors in a professional, cheerful manner and providing all reasonable assistance. Checking patients in for their appointments. * Answering the telephone and taking and relaying messages to clinical staff accurately. * Scheduling patients with physician providers and maintaining appointments with physician(s) rotation. * Obtaining demographic and insurance information from the patient and accurately entering the data into the practice management system. * Ensuring that the patient data in the practice management system is accurate by verifying insurance information with patient at each visit and updating patient accounts as needed. * Maintaining patient records, entering charges and posting services performed by the provider. * Entering prescription refills into the electronic medical record and sending them to the appropriate clinical staff for approval. * Scheduling medical testing, procedures, ancillary services and surgeries for patients. * Providing patient with instructions on the prep for scheduled procedure or test and following up with written instructions when appropriate. * Obtaining insurance pre-certification for patient procedures and ancillary tests or completing electronic medical record flow sheet and sending information to the appropriate person. * Paging physician when necessary and sending information regarding call status and imaging assignments daily. * When applicable, entering data into specialty computer programs such as Carelink and Cardionet; ensuring that orders are entered correctly, and monitors are sent to patients. * Performing clerical duties including faxing, copying, typing notes and memos. * Ordering office supplies and maintaining adequate inventory of supplies. * Opening and sorting mail daily. Performs basic patient care duties by: * Assisting the physician if necessary. * Escorting patients to exam room in a professional and courteous manner in the absence of clinical staff. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Participating in committees as requested. * Enhancing professional growth and development through in-service meetings and educational programs as approved. * Completing other job-related duties and projects as assigned. Performs surgery and procedure scheduling duties according to established policies and procedures following provider instructions by: * Preparing surgery schedules and ensuring that corrections, if necessary, are handled in a timely, efficient manner. * Interpreting physician orders and scheduling procedures accordingly. * Scheduling all surgery related appointments and testing. * Providing instructions related to pre-operative, post-operative needs, appointments, medication adjustments and completing the associated documentation. * Following multiple surgeon protocols for pending surgery cases. * Tracking all clearances and testing results for provider approval prior to surgery date. * Tracking all related imaging studies, importing imaging to PACS and pushing images to other facilities as needed for intra-operative viewing. * Ensuring that all equipment (including special equipment) supplies and implant requests are handled according to departmental policies and procedures. * Contacting vendors to cover surgical cases and updating them as changes occur * Completing the surgical order process * Organizing records for surgery and preparing surgery packet. * Remaining knowledgeable and compliant with insurance carrier guidelines. * Ensuring pre-certification guidelines have been met for diagnostic testing and surgical procedures. * Ensuring medical necessity is documented by complying with scheduling criteria for all insurance carriers. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is preferred. Must be a minimum of 17 years of age. Previous related experience in a healthcare/clinical environment, admitting department, physician office practice or scheduling office is preferred. Knowledge of medical terminology and coding is preferred. The ability to speak and write Spanish is desired. Knowledge & Skills * Demonstrates high level of interpersonal skills necessary to consistently interact with visitors, clients, and staff members in a professional, courteous manner to project a positive image. * Demonstrates good communication and telephone usage skills to effectively communicate both verbally and in writing to a variety of internal and external contacts. * Requires knowledge of billing and office procedures and proficient typing and computer skills to complete tasks in an accurate and efficient manner. * Demonstrates ability to work in a team environment with other clerical and clinical staff and with physicians. * Requires analytical skills necessary to solve patient problems and interpret data. * Requires an understanding of registration and pre-registration processes and the clinical requirements of various medical procedures. * Requires a basic knowledge of medical terminology, CPT and ICD codes, which includes being able to identify LMRP procedures and check for medical necessity. Working Conditions * Works in a medical office environment. * Flexible work hours. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.

DepartmentUCC/OH-WARREN - 507509Worker Sub TypeRegularWork Shift Pay Grade Job DescriptionRegistration Specialist performs registration duties including greeting and assisting patients in an efficient, professional manner. Education High School Diploma or equivalent preferred Qualifications • Must have strong skills in reading, writing, spelling, grammar, punctuation and mathematical calculations. • Must demonstrate strong interpersonal skills and ability to deal effectively with conflict situations. • Must be willing to travel to all Urgent Care Clinics. • The individual must demonstrate knowledge of the principles of growth and development over the life span, possess the ability to assess data reflective of the patient's status, and interpret the appropriate information needed in order to provide care for the age group of patients served. FLSA Classification Non-exempt Physical Demands 6 A Customer ServiceBenefits At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include: A Zero-Deductible Health Plan Dental and vision insurance Generous Paid Time Off Tuition Assistance Retirement Savings Match A Robust Employee Assistance Program to help with many aspects of emotional wellbeing Membership to Healthy U: An Incentive-Based Wellness Program Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more. To see the full scale of what we offer, visit valleyhealthbenefits.com.

The Car Company in Goshen, IN is now hiring extremely talented and professional Call Center / Business Development Representatives to handle in/outbound calls and appointment setting for customers. Call center, collections, and/or automotive knowledge is helpful but not required. Immediate training and ongoing support are provided. You will join a small team in a highly collaborative and upbeat department. Job Description Responsibilities include: Outbound lead follow-up: Internet inquiries, Un-sold traffic, lease renewals, etc. (80%) Answer ALL incoming phone calls according to a proven, pre-set script, and schedule sales appointments (20%) Confirm appointments and re-schedule missed appointments Purify and update customer changes in database. Contact current customer base on current marketing incentives. Qualifications Job Requirements Confident and professional phone manner Strong computer and Internet skills Call center, collections, inside sales experience is a plus Strong record of positive customer satisfaction results Submit to and successfully pass a pre-employment background check. Additional Information This is a full time position that requires the flexibility to work rotating schedules with possible rotating Saturdays. Competitive Pay + bonus + benefits + paid training and more! To Apply: All applications must be completed and submitted online - Candidates with a match in qualifications will be contacted by our recruitment team. Walk-ins or phone inquiries to the dealership will not be considered.

Healthcare Scheduler Join Kingston Healthcare and Keep Patient Care Flowing Are you a scheduling pro who thrives on keeping teams organized and operations running smoothly? Kingston Healthcare is hiring a Healthcare Scheduler to oversee daily staffing logistics, optimize shift coverage, and support quality resident care. If you re highly organized, calm under pressure, and ready to make a difference in a fast-paced environment this is your chance. What You ll Do Coordinate staffing schedules by creating, maintaining, and adjusting daily and weekly staff schedules for nursing and care teams. Support self-scheduling initiatives by guiding staff through self-scheduling platforms and ensuring shift coverage aligns with policy and resident needs. Collaborate with managers and department leaders to forecast staffing needs and resolve gaps proactively. Use scheduling software such as OnShift, Kronos, or similar tools to streamline staffing operations. Problem-solve in real time by quickly addressing call-offs, shift changes, and schedule conflicts to ensure uninterrupted care. Communicate clearly with staff to keep them informed on schedules, policy changes, and coverage expectations. Contribute to process improvements by recommending and implementing best practices for staffing efficiency and employee satisfaction. Assist administration and HR with reporting, timekeeping audits, and other administrative needs as assigned. What You Bring Previous experience in healthcare or workforce scheduling, with LTC or SNF experience preferred. Strong understanding of self-scheduling platforms and employee scheduling systems. Excellent communication and conflict-resolution skills. Tech-savvy with working knowledge of scheduling software and Microsoft Office. Highly organized with the ability to multitask and manage shifting priorities. Knowledge of healthcare staffing guidelines and compliance is a plus. A calm, collaborative, and solutions-focused attitude. Why Kingston Healthcare Competitive pay based on your experience. Full benefits package including medical, dental, and vision insurance. 401(k) retirement plan with company match. Paid time off and holiday pay. Consistent daytime hours no night shifts or on-call. Supportive, team-oriented culture. Work that matters your role directly impacts care quality and team performance. At Kingston Healthcare, we know great care starts with great coordination. As our Scheduler, you ll be the behind-the-scenes powerhouse that keeps the wheels turning and our care teams thriving. Ready to take the lead on keeping our care teams organized? Apply today and bring your scheduling skills to Kingston Healthcare. Kingston Healthcare is proud to be an Equal Opportunity Employer committed to building a diverse and inclusive team. We welcome candidates from all backgrounds who are passionate about compassionate, patient-centered care.

Job Description BEHAVIORAL HEALTH PATIENT SERVICES REPRESENTATIVE At Neighborhood Health, we're passionate about our mission to provide a kind and caring premiere workforce. Our team-based approach to comprehensive patient care creates a challenging and rewarding work environment where you have a direct role in helping members of our community receive quality medical services they can afford. And that's something you can feel good about. As a member of our growing team, you will feel at home in a fun and diverse community of healthcare professionals. Our goal is simple: improving access to healthcare in our community and surrounding areas. Together, we are all committed to building healthier communities by delivering comprehensive, quality health care with compassion and respect. As a Behavioral Health Patient Services Representative, you will provide professional customer service by greeting, registering, and checking out patients in a prompt, pleasant, and helpful manner. Maintain patient confidentiality and ensures compliance with HIPAA policies and procedures. SUPERVISORY RESPONSIBILITIES: None ESSENTIAL DUTIES & RESPONSIBILITIES: Greets patients in a prompt, pleasant, and helpful manner and provides any necessary instructions/directions. Obtains and enters new patient demographics and updates patient information, as necessary, in the EHR to maintain accuracy. Researches, enters, and updates all information needed to complete Billing process. This involves verifying income for self-pay patients, verifying insurance and Medicaid coverage, and verifying eligibility to various programs that affect the Billing process. Collects all co-pays, balances, and pre-payments as required by office policies. Distributes copies of receipts to patients. Understands and can apply payments to balances. Balances charges and receipts at end of each shift. Enters preferred pharmacy information. Schedule appointments according to clinic policy and provider notes, including walk-in patients, and requests over the phone. Enters appointment into online scheduling system appropriately. Call patients to preregister and confirm appointments, as needed, including updating demographic and pay source information. Scans all documents into EHR in a timely manner and ensures electronic record is complete. Works in conjunction with other Patient Services Representatives to promote a “Team Effort”. Attends and participates in meetings and in-services as required. Participates in professional development activities. Serves on committees as requested. Performs duties in accordance with NHC Standards of Conduct and Mission Statement. Performs related work as required and other duties (similar physical requirements and OSHA risk level) as assigned. REQUIRED SKILLS / ABILITIES: Behavioral Health - demonstrates a working knowledge of behavioral health office procedures, behavioral health records, appointment scheduling, coding, and third-party payer systems; maintains knowledge of, and acts in accordance with, current NHC policies and procedures. Problem solving - identifies and resolves problems in a timely manner and gathers and analyzes information skillfully. Interpersonal skills - maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things; maintains friendly and supportive relationships with coworkers; talks through problems to keep channels of communication open and maintain a high level of trust; realizes the importance of, and practices, good customer service; and able to communicate effectively with people of varying cultures, socio-economic backgrounds, languages, and educational levels. Oral communication - speaks clearly and persuasively in positive or negative situations, demonstrates group presentation skills. Written communication - edits work for spelling and grammar, presents numerical data effectively and can read and interpret written information. Planning/organizing - prioritizes and plans work activities, uses time efficiently. Quality control-understands the importance of compliance standards and pays close attention to accuracy and detail when performing duties. Adaptability - adapts to changes in the work environment, manages competing demands and can deal with frequent change, delays, or unexpected events. Dependability - consistently at work and on time, follows instructions, responds to management direction and solicits feedback to improve performance. Safety and security - actively promotes and personally observes safety and security procedures, and uses equipment and materials properly. Computer & Math - accurately types a minimum of 40 WPM, proficient in the use of dental practice management software; proficient in basic math to make simple calculations. REQUIRED QUALIFICATIONS: Education / Training High School Diploma or GED. Training in medical office and billing procedures. Associates Degree in Medical Assisting or certification as a dental office specialist preferred. Experience: Minimum of one year experience in billing or medical office. Word processing and computer experience preferred. Knowledge of dental terminology and coding preferred. Experience with medical or dental office software program preferred. Licensure/Certification: None Physical Requirements: Prolonged sitting; infrequent to occasional walking or standing. Eye-hand coordination and manual dexterity sufficient to operate office and other electronic equipment. Corrected vision and hearing to normal range to record, prepare, and communicate appropriate reports. Ability to lift and carry items weighing up to 10 pounds. Ability to work under stressful conditions. Work Environment: Normal office environment. Work may include irregular hours, including evenings and weekends. Involves frequent contact with patients, other staff, and dentist offices. Interaction with others is constant and interruptive. Contact may involve dealing with sick, angry, or upset people. OSHA Category III - Tasks do not involve contact with blood or body substances and the performance of Category I or II tasks are not a condition of employment. May be required to work at various locations as needed. Neighborhood Health is an Equal Opportunity Employer. Neighborhood Health does not exclude people or treat them differently for any aspect of the organization because of race, color, national origin, age, disability (physical or mental), or sex (including sexual orientation). If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. You can request reasonable accommodations by contacting Human Resources

Job DescriptionDescription: At the intersection of healthcare and human compassion is the role of the Patient Eligibility Coordinator - a position dedicated not just to process, but to purpose. We are currently seeking a committed individual to serve as a Patient Eligibility Coordinator, working directly within one of our partner hospital facilities. This is more than an administrative role; it is a hands-on opportunity to support patients at some of the most vulnerable moments in their lives. Many of the individuals you will meet are uninsured or underinsured, uncertain of how to access care, and overwhelmed by the complexities of our healthcare system. Your role will be to guide them with clarity, patience, and dignity through the process of obtaining coverage. The Patient Eligibility Coordinator serves as a knowledgeable and trusted resource, helping patients understand their options and navigate enrollment in federal and state assistance programs such as Medicaid, Medicare, and ACA Marketplace plans. Each interaction you have can change the trajectory of someone's health journey. Success in this role requires more than administrative skill - it calls for a deep sense of empathy, a commitment to service, and a genuine interest in making healthcare accessible to all. As part of your day-to-day, you will collaborate closely with hospital teams, including Patient Access and Case Management departments, to ensure patients receive timely and coordinated care. You will also need to remain informed and adaptable, as the landscape of government healthcare programs continues to evolve. Key Responsibilities: Assist patients in understanding and applying for appropriate healthcare coverage programs Guide and support patients through the enrollment process for Medicaid, Medicare, and ACA Marketplace plans Educate patients on their options and eligibility based on program requirements Collaborate closely with hospital Patient Access and Case Management teams to ensure continuity of care Stay informed of updates and changes in healthcare programs and policies Maintain accurate documentation and follow all compliance protocols Requirements: Qualifications: High school diploma or equivalent required; college coursework or degree in healthcare, social work, or a related field preferred Strong desire to help underserved populations and patients facing social determinants of health Excellent communication and interpersonal skills Ability to work independently and collaboratively in a fast-paced hospital environment Willingness to learn and adapt to evolving healthcare programs and policies Preferred Experience: Previous experience in healthcare eligibility, social work, patient advocacy, or hospital admissions Bilingual skills a plus Why Join Us? Opportunity to make a meaningful impact in patients' lives Training provided with opportunities for growth and development Collaborative and mission-driven team environment Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life insurance Paid time off Vision insurance Work Location: In person

This position reports to work in all of the Goshen Health Goshen Physicians office settings in a float capacity and must be bilingual in Spanish. The Patient Service Representative (PSR) provides exceptional care to the patients and customers of Goshen Health Goshen Physicians through friendly, caring, courteous, and professional service. The PSR is responsible for effective patient/office coordination, scheduling of appointments, registration, receipts and collections and data entry. Greets, schedules and tracks patients to help the physician function as efficiently as possible. Establishes and maintains good working relationships with patients, other physician office colleagues and all Goshen Physician colleagues. The person in this position demonstrates the knowledge and skills to provide service appropriate to neonate, pediatric, adolescent and geriatric patients. Position Qualifications Minimum Education: High school graduate or have evidence of the equivalent. Preferred Education: Knowledge of CPT and ICD-9 coding. Minimum Experience: 1 year experience in a related work situation. Must pass the Goshen Health standardized Spanish Competency Evaluation Competencies: Good problem solving, verbal and written communication skills. The ability to work as a team member. Strong computer skills required.

Medical Receptionist Job Type: Full-Time Schedule: Wednesday - Friday Hours: 7:45 am - 8:15 pm Work Location: Bryan Community Health Center About Us Health Partners of Western Ohio is an independent, non-profit and community-directed organization. We serve low-income areas and places without access to care. We're led by a volunteer Board of Directors. Most of our board members are also patients. Our Mission is to eliminate gaps in health outcomes for all members of our community by providing access to quality, affordable, preventive and primary health care. Join our Team! Are you a people-focused professional who enjoys being the friendly face and voice of an organization? We're looking for a Medical Receptionist who thrives in a fast-paced environment and takes pride in delivering excellent service to patients, visitors, and staff alike. In this vital front-desk role, you'll be the first point of contact for our health center - greeting patients, managing appointments, handling calls, and supporting daily office operations. If you're organized, detail-oriented, and passionate about making a positive impact in your community, we'd love to meet you. Join a team where your communication skills, multitasking abilities, and professionalism are valued - and where every day brings an opportunity to help others. Apply today and become part of a mission-driven organization that's improving lives through compassionate care. Compensation and Benefits Offered: • Starting pay $17.50 an hour - goes up based on experience • Paid Time Off (PTO) - Accrued per pay • Insurance (Medical, Dental, Vision, and Life) • Paid Holidays - 7 paid holidays • 403b Retirement with up to 8% match (starts at 3% and increases with time of service at HPWO) • Annual Reviews and Increases • Mileage Reimbursement - Work related travel • Employee Assistance Program • Referral Bonus - Earn more by expanding our team • Training Opportunities • Eligible to apply for the Emerging Leaders Program after 1 year of service Qualifications: HS Diploma or GED required Skills/Abilities: • Ability to attend to multiple tasks at the same time. • Ability to prioritize assignments and responsibilities to ensure compliance with established deadlines and protocols. • Effective oral and written communication skills. • Ability to work with persona from a wide diversity of social, ethnic, and economic backgrounds is necessary. Essential Functions and Basic Duties: • Greet patients, visitors and employees. • Receive calls and schedules appointments. • Answers/screens telephone calls and forwards to appropriate personnel. • Records phone messages and distributes appropriately. • Accurately enters patient information into the computer. • Assembles patient medical record. • Screens calls and visitors completely determine the nature of the visit or phone call and the urgency of the contact to ensure a timely, efficient, and appropriate response. • Takes and distributes detailed and accurate phone messages using the correct format to the appropriate staff member or area designated for phone messages. • Assists management in reaching personnel from other departments when needed for consultation and referral. Determines items that can be handled personally, those which should be brought to the attention of the supervisor and those which should be referred to other areas. • Ensures the equipment is functional and there is an adequate supply of all necessary forms stocked. • Assist patients with completing information forms, as needed. • Accurately document in patient medical/dental record as needed. • Accept patient payments and records payments accurately. • Copies income verification and enters information into Electronic Health Records. • Retrieves lab reports/patient records from other health care providers. • Accurately types and sends correspondence, memos, notices, and reports. • Sorts, files, and retrieves correspondence, records, and documents upon request. • Operates standard office machines and equipment. • Sorts/collates mail and printed materials/notices for distribution. • Cross trains in other areas of office procedures. • Make confirmation calls to patients for appointments. • Accurately codes all diagnose in Electronic Health Records based on completed encounter forms. • Collects and accurately input patient payments into practice management system. • Participates in the Quality Improvement Program and serves on other committees as assigned. • Travels when necessary to meet operational needs. • May supervise student employees in specified tasks. • Performs miscellaneous job-related duties as assigned. Work Environment: Work is primarily sedentary, demanding sitting, walking, lifting, and bending. Those physical movements and the degree of mobility, manual dexterity, and hand-eye coordination commonly associated with duties in an office setting will be performed repetitively. This also includes bending, twisting, reaching, lifting, pulling, pushing, and walking. The ability to distinguish letters and symbols and utilize telephones, computer terminals, fax machines, and copiers is required. The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform essential functions. Working under stressful conditions, as well as irregular hours, may be required.

Reports to the VP Patient Access responsibilities include evaluating designated referred services for authorization needs based on government and commercial payor requirements. Disseminating all clinical and coding supporting documentation to effectively complete the authorization process to ensure appropriate reimbursement. In addition, this position provides exceptional customer service during every encounter with patients, families, visitors and BMG associates by communicating with empathy and clarity regarding the details of the next step in care for the customer. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Prior Authorization Specialist duties in accordance with established policies and procedures by: * Serving as primary contact and resource for all designated prior authorization needs. * Identifying, collecting, and coordinating clinical documentation to support the qualification of ordered services * Evaluating orders for insurance coverage and authorization requirements. * Ensuring carrier process requirements are met within contracted guidelines and timeliness. * Ensuring proper testing is done * utilizing tools in accordance with the provider's desire and the testing * criteria and guidelines including both insurance and modality ordering * guidelines * Reviewing and complying with additional requests. * Validating completed authorizations to ensure the authorization corresponds with ordered service, code, time frame and provider. * Supporting the appeal process by communicating and coordinating resolution expectations with provider and authorization agent. * Maintaining standardized records to allow for effective coordinating, tracking and reporting of department actions and metrics. * Advocating for the customer by displaying the ability to recognize when to dispute a non-desirable outcome regarding PA approval (prior authorization). * Disputing and negotiating, when necessary, on behalf of BHS and the customer for a positive prior authorization outcome. * Providing exceptional customer centric service during every encounter with patients, families, and associates. * Using critical thinking skills to make decisions, identify problems, create solutions and helping to implement the change. Escalates concerns when necessary. * Participating in performance improvement (i.e. follows established work systems, identifies deviations or deficiencies in standards/systems/processes and communicates problems to supervisor or manage * Prioritizing work in an effective manner. * Working at a fast pace and maintaining accuracy. * Understanding the flow and * rhythm of each task and can connect each resulting convenient, connected * and coordinated care. * Using numerous * software platforms (multiple EMR's, insurance websites, referral database, * scheduling software, etc.) to conduct tasks for patient care. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Assisting others and/or * accept additional duties. * Enhancing professional growth and development through in-service meetings and educational programs as approved * Maintaining up-to-date knowledge and stays abreast of changes and updates as they occur. (Includes but not limited to, Insurance, Department and Processes changes. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR), and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated are normally acquired through the successful completion of an Associate's Degree in Business or Health Care related field and one year medical authorization or related experience; or, in lieu of a degree, completion of a high school diploma or equivalent and three years medical authorization or related experience. Successful completion of an approved Medical Assistant Program with successful completion of the Certification Exam or equivalent medical office experience is preferred. Medical terminology, ICD-10, CPT, prior authorizations, third party payors and prior authorization processes is required. * Working knowledge of Microsoft Office: Outlook, Excel and Word. Knowledge & Skills * Demonstrates well developed communication skills to communicate effectively and * clearly to a variety of internal and external contacts. * Demonstrates analytical skills necessary to solve problems and interpret data. * Promotes collaboration and innovation in the clinical services to ensure an * interdisciplinary approach to improving healthcare delivery and the * quality of patient care. * Must be tactful in handling patient problems often of a highly personal and * confidential nature. * Must be able to maintain professionalism during potential frustrating * interpersonal situations. * Demonstrates a high knowledge level of procedures, including knowledge of CPT codes * and ICD-10 Codes. * Demonstrates a working knowledge (referrals) high knowledge (prior authorization) of * insurance network guidelines to ensure the referral is scheduled in * accordance with customer's insurances rules and regulations * Exhibits a high level of understanding of payor requirements to effectively navigate the authorization process via website, fax or phone. * Knowledge of insurance and maintains up to date knowledge and stays abreast of changes and updates as they occur. * Possesses analytical skills necessary to apply knowledge and evaluate clinical information to resolve denials through various, complex levels of appeal. * Working knowledge of Microsoft Office: Outlook, Excel and Word * Possesses strong customer service, communication, organizational and analytical skills. Working Conditions * Assigned hours within your shift, starting time, or days of work are subject to * change based on departmental and/or organizational needed. * May need to travel to other Beacon locations and may be required to work evening hours. * Working space is frequently congested by other personnel. * Constantly exposed to noise and distraction. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position. * Sitting for long periods of time in front of a computer monitor