Scheduler jobs in Gastonia, NC

Ames Construction has built America for more than 60 years, and the exceptional people who make up our team are a vital factor in our success. We are a full-service, heavy civil and industrial general contractor that brings innovative solutions to many market segments, from highway and bridge construction to mining and rail. Ames is an employee-owned company that retains its entrepreneurial spirit while offering the experience and stability of a proven construction industry leader. Equipped with our core values of People, Team, Our Bond, Persistence, and Vision, we make communities across the U.S. safer, keep supply chains moving, and lay the groundwork for a sustainable future. By joining Ames, you will be working with talented colleagues at an award-winning, nationally recognized top 65 general contractor. As a P6 Scheduler, you will play a critical role in planning, coordinating, and monitoring project schedules to ensure timely and cost-effective delivery. You'll work closely with project managers, engineers, and field teams to maintain accurate schedules and provide actionable insights. Key Responsibilities: * Develop and maintain detailed project schedules using Primavera P6. * Analyze schedule performance and identify risks or delays. * Collaborate with project teams to update progress and forecast timelines. * Prepare reports and dashboards for stakeholders. * Write clear and comprehensive schedule narratives to explain variances, delays, and recovery plans. * Ensure compliance with company standards and client requirements. Qualifications: * Proficiency in Primavera P6 scheduling software. * Experience in heavy civil construction projects (roads, bridges, utilities, etc.). * Strong analytical and communication skills. * Ability to work in a fast-paced, deadline-driven environment Ames Construction is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

The Service Tech Coordinator's principal function is to support the sales team by coordinating the logistics, scheduling, and completion of a job in as efficient and timely manner as practical in accordance with Markraft's Core Values. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. * Schedule deliveries and job completions within predetermined lead times by monitoring product and resource availability. This includes: Product from manufacturers (cabinets, tops, accessories), Product from suppliers (countertops), Service Technicians availability. * Monitor Service Technicians weekly hours and schedule accordingly * Coordinate and deliver service orders between sales teams and Service Technicians * Utilize computer programs and any other equipment/tools as required by position * Other duties as may be required SUPERVISORY RESPONSIBILITIES This position carries out supervisory responsibilities in accordance with company guidelines, policies and procedures, and applicable laws. Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. * None Requirements EDUCATION, EXPERIENCE & QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Communication - Giving and receiving information effectively in writing, orally and non-verbally * Customer Service - Showing sensitivity to the needs and feelings of internal and external customers * Initiative - Actively attempts to influence events and achieve goals; self-starting rather than passive acceptance. Taking action to achieve goals beyond what is necessarily called for * Judgment - Making rational and realistic decisions based on logical assumptions and which reflect factual information and consideration of organizational resources * Leadership - Utilization of appropriate interpersonal styles and methods in guiding individuals or groups toward task accomplishment * Planning/organization - Establishing a course of action for self and/or others to accomplish a specific goal, planning proper assignments of personnel and appropriate allocation of resources * Product Knowledge - Understanding the products and services offered by your Company * Prospecting - Identifying, qualifying, and researching leads for new installers PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * Ability to sit at computer monitor for extended periods throughout the day. * Must possess the ability to stand for extended periods of time; to reach with hands and arms; to move among and between offices; to handle mail and documents; to sit, stoop, kneel and crouch; to lift and move up to 25 pounds; to see well enough to discern differences in quality of documents and files. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * General working conditions * Office/Workshop environment * May have to meet tight deadlines OUR BENEFITS * Health Insurance (Medical, Prescription, Dental, and Vision) * Life Insurance * Disability Insurance * Paid Holidays and Time Off * 401(k) Plan with company matching Artisan Design Group is committed to a policy of equal employment opportunity for applicants and employees. It is the policy of Artisan Design Group to apply recruiting, hiring, training, promotion, compensation, and professional development practices without regard to actual or perceived race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, age (40 or older), disability or certain classifications based on genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances. The above statements describe the general nature and level of work being performed. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities.

ScentAir delivers billions of lasting impressions for customers around the globe every year. Our cutting-edge scent delivery solutions are tailored for a diverse range of business environments including restaurants, health care offices, airports, senior living facilities, apartment and multi-unit housing, retail stores, real estate (both commercial and residential), as well as health clubs and spas. The potential applications are truly limitless! We are the pioneers and innovators in the field, and we are proud to be the global leader in Scent Marketing! Our impressive roster of clients features industry giants such as Disney World, Sea World, IHG, Aria Resort and Casino, MGM Grand, Marriott, Hilton, Dick's Sporting Goods, Westin Resorts, and Greystar Properties, among many others. The Service Scheduler is responsible for analyzing and coordinating the installation planning for the technical services department. The Service Coordinator will work closely with internal and external customers to assure correct, on-time installation and field service. ESSENTIAL DEPARTMENTAL DUTIES AND RESPONSIBILITIES * Coordinates and ensures timely scheduling of field technicians and sub contractors for client installations, service requests, and regular maintenance of systems at customer locations throughout North America, Canada, and Latin America * Monitors service ticket status to ensure all service requests are performed in a timely fashion * Communicates installation schedule to customers, vendors, sales, and production to ensure timely delivery of product to be installed * Analyzes and reports service performance to management team * Reports customer feedback from installations for continuous improvement * Educates customers about the installation and maintenance process * Advises management about the status of installation and any barriers to on-time installation and on-site service * Tracks and analyzes installation costs QUALIFICATIONS, EDUCATION AND EXPERIENCE * Must be a self-starter with the ability to work well with changing priorities * Computer systems proficiency; * Microsoft Word, Outlook, Access, PowerPoint, Excel with experience in V look ups * Familiar with Customer Relationship Management (CRM) software applications * Excellent troubleshooting and diagnostic skills * Previous scheduling experience preferred but not required * Associates Degree required Bachelor's Degree preferred While performing the duties of this job, the employee is frequently required to sit, use hands to operate a computer and calculator, and talk or hear. The employee is occasionally required to stand; walk, reach with hands and arms, climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Job Description Join this amazing not-for-profit community-based healthcare organization expanding its women's services across the dynamic and beautiful city and surrounding areas of Charlotte, North Carolina. These current and reputable women's teams are committed to providing high-quality and compassionate healthcare to improve the overall health and well-being of the patients in the greater Charlotte communities. Opportunity: Be a part of a collegial and collaborative team consisting of OB/GYNs, advanced practice professionals, certified midwives, OB Hospitalists, Urogynecologists, MFMs, administrative and clinic support staff Have the autonomy and flexibility of your clinic and OR schedule with great office hours and utilize EPIC EHR Medical group employed contract with competitive 2-year guaranteed base salary, potential for bonus incentives, covered malpractice insurance, full medical and retirement benefits, PTO, CME allowance, relocation allowance, and considerations of a negotiable sign-on bonus Seeking Board-Eligible/Board-Certified physicians (MD/DO), open to 2024-2025 new graduates, will need to obtain/apply for North Carolina medical licensure Community Charlotte, North Carolina, is a dynamic urban hub renowned for its vibrant culture, thriving economy, renowned healthcare, and Southern hospitality. As the largest city in the state, Charlotte offers many attractions, experiences, impressive skylines, and historic neighborhoods, blending modernity with tradition seamlessly. This city offers both urban and suburban options based on residence preference, a flourishing culinary scene, a lively arts community, and abundant outdoor recreation spaces with nearby parks and trails. Charlotte truly has it all and is the perfect place to practice and call home. For more information, please contact Kirstin Dunbar directly: Cell/Text: ************ Email/Send CV to: ************************************

Our Company Adoration Home Health and Hospice Are you a Scheduler looking for a new opportunity? Adoration Home Health is seeking a passionate, dedicated Home Health Scheduler to join our team in Charlotte, NC. If you're ready to work in a supportive, fulfilling environment where your scheduling skills and empathy truly shine, apply today! Office Location: Charlotte (28217) Coverage area: Mecklenburg and Union Counties Schedule: Full time, Mon - Fri - in office! Must have: Prior scheduling experience in a healthcare setting How YOU will benefit: Greater work/life balance Ability to work independently while also having team support Job stability and regular advancement opportunities with a growing company Benefits and Perks for You! Medical, Dental, Vision insurance Health Savings & Flexible Spending Accounts (up to $5,000 for childcare) Tuition discounts & reimbursement 401(k) with company match Mileage Reimbursement Generous PTO Access to wellness and discount programs such as Noom, SkinIO (Virtual Skin Cancer Screening), childcare, gym memberships, pet insurance, travel and entertainment discounts and more! *Benefits may vary by employment status Responsibilities As a Home Health Scheduler, You will: Greet visitors in a courteous, professional, and timely manner Assist with answering incoming calls from patients, staff, physician offices, referral sources, etc., and transfer callers to the appropriate person or department Communicate patient information to appropriate staff as needed to provide the highest level of care Select an appropriate clinician for patient assignment based upon patient needs, location of the patient, and skill of the clinician Provide administrative support for the agency by performing general office duties, including maintaining an adequate stock of supplies needed for staff and patient care Support the clinical manager with managing patient schedules to ensure visits are performed in accordance with ordered frequencies and regulatory requirements Qualifications High school graduate or GED Minimum of two-year of administrative experience, preferably in home health Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications Ability to work independently and in a team environment Excellent, oral, written, and interpersonal communication skills About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn.

The Scheduler is responsible for the scheduling of all jobs to ensure a smooth job process for our clients and Craftsmen. They work to prevent any job cancellations or job pauses before the completion of work. The Scheduler controls the entire schedule by conducting scheduling phone calls to determine the clients desired start times and assign the Craftsman with the proper skills to each job. A successful Scheduler has a strong sense of urgency and responsibility. They are about being organized while also being able to multitask daily. They are dedicated to the client experience from start to finish and maintain a strong working knowledge of client needs, our company services, and the individual skill sets of our Craftsmen. Duties & Responsibilities: Works to build and promote strong, loyal, and long-lasting client relationships and prevent losing clients. Conducts Schedulers Call before sending a Craftsman to a clients home to develop a clear understanding of what is needed for the greatest success of the job so that when we arrive, we can immediately start work. On the call the Scheduler ensures the following: That the client is aware of our service and how it works (Rates, the process, HL fee, etc.). That the Scheduler understands the clients needs and how we can provide the best professional service before getting out to their home. That Craftsmen and Service Managers have all the relevant client and project information available on Service Titan prior to the start of each job. Including: What skills are required for a job. Whether we have collected a deposit and have a method of payment saved on file. Whether the job is interior, exterior, or mixed; whether it requires certain weather conditions. Number of craftsmen required. When each job needs to be completed by. Uses the Google forecasting document to communicate, plan, and organize schedules. Ensures it is current and accurate at all times. Communicates with Service Managers regarding the skillsets of their Craftsman to ensure the right craftsman is scheduled for each job and estimate. Works along with Service Managers to help develop and improve the Craftsmen on their team. Determines craftsman availability and plans for when each craftsman will need their next job and which client will be next. Communicates daily with each craftsman to ensure they will have a full day's worth of work. Ensuring that each craftsman is working a minimum of 38 hours a week. Anticipates and prepares for short notice scheduling changes. Always has a backup plan. Fits in last minute client requests, meeting their needs. Collaborate with the sales team to ensure craftsmen schedule availability is communicated and openings are filled. Monitors and informs Service Managers of ongoing jobs that do not have a Customer Authorization signature as well as projects where additional work has been added on with no Change Order written. Reports to the Service Manager daily on craftsman updates, problems. Reports to the Service Manager on any potential job problems, trying to prevent problems before they happen. Assists Service Managers in making sure Craftsmen set expectations with our clients when they arrive on site. Tracks and measures scheduling functions. Generates reports tracking performance. Daily Updates of Craftsman Availability Status Runs Regular Company Backlog Reports Focuses daily on meeting clients needs and preventing any cancellation of jobs. Communicates with clients every day by updating them on the schedule. Checks emails, texts and voicemails daily and responds to clients accordingly. Answers inbound calls to the main line for scheduling. Handles customer questions and redirects calls accordingly. Assists office in administrative duties such as depositing checks, sorting mail, handling deliveries, greeting job applicants and other visitors, copying, binding, scanning, and informing the main office of any other administrative needs. The Mission of the Scheduler: The mission of the Scheduler is to have no job cancellations, assign the right craftsman to every job, and ensure company profitability and success along with Service Managers. Company Benefits: Health and Dental insurance plan 10 Paid Holidays and PTO 401k Retirement Plan including company matching contributions Life Insurance Policy Employee rates for work done at your own home

IMPORTANT INFORMATION BEFORE STARTING YOUR APPLICATION: YOU MUST COMPLETE THE APPLICATION IN ITS ENTIRETY AND SUBMIT THE APPLICATION BEFORE IT CAN BE SAVED IN THE SYSTEM. YOU MUST ANSWER ALL REQUIRED QUESTIONS AND COMPLETE ALL REQUIRED SECTIONS OF THIS APPLICATION TO BE CONSIDERED FOR EMPLOYMENT WITH IREDELL COUNTY OVERVIEW & PURPOSE: Performs a variety of transportation scheduling, communications, and administrative support work in dispatching vehicles in the County Transportation Program. The scheduler/dispatcher is responsible for efficiently coordinating transportation requests for citizens of Iredell County. It is a fast-paced work environment, receiving 2000 plus phone calls daily. This position generates a driver schedule depending on the trip demand. This position determines system capacity due to trip count, trip distance, and driver availability. Employee must be able to make decisions with sound judgment and follow all Federal, State, and Local laws and policies. This position works with drivers, passengers, and human service agencies to provide safe and timely transportation. The position will also answer telephones and input trip reservations into the transit software system. ESSENTIAL FUNCTIONS: Communicate by radio/telephone with Drivers and Clients to coordinate trips. Prepares and inputs trip information into the Transit Computer System. Corresponds/communicates with clients to obtain needed information. Communicates with various service agencies regarding trip requests. Creates next-day Driver schedule according to trip demand. Represents ICATS to the public in a courteous and professional manner. Abides by ICATS safety rules and complies with Safety and Health Laws as addressed in training. Willingness to give and take instructions as part of a seamless operation. ADDITIONAL FUNCTIONS: Performs related duties as required. KNOWLEDGE, SKILLS, & ABILITIES: Excellent communication skills, oral and written. Familiarity with areas of service (geographic locations). Excellent customer service skills. Advanced computer skills and understanding Microsoft Office programs, Ecolane transit Planning, Motorola Wave Push to talk Attention to detail for efficient scheduling of trips. EDUCATION/EXPERIENCE "REQUIREMENTS": High School Diploma or GED required, Associates Degree in Business or related field preferred. Must be have fluent computer skills with the ability to process mass amounts of data and prioritize the information in a logical order. Familiarity with street locations helpful; knowledge of dispatching practices and procedures helpful. Excellent communication skills with all levels of management and clients. ADDITIONAL "REQUIREMENTS": Must be bondable and able to relate to people of all ages and economic and ethnic backgrounds. Must comply with NCDOT/FTA requirements for pre-employment, random, reasonable suspicion, and post-accident drug and alcohol tests as deemed appropriate by the Iredell County Area Transportation System's current approved Drug Testing Policy. Background checks are performed as a condition of employment and performed every three years thereafter. DMV checks are performed as a condition of employment and annually thereafter. DMV checks are performed as a condition of employment and annually thereafter. DMV driving record should comply with the ICATS's Motor Vehicle Record Check Policy. Drivers must have no more than two (2) chargeable moving violations in the past three (3) years and must not have a Driver's License suspension or revocation within the past five (5) years. Office of Inspector General Exclusions Database search will be performed monthly. "PREFERRED" QUALIFICATIONS: NONE

RPG, LLC is a full-service maintenance and capital construction services company headquartered in Rock Hill, SC. We work nationwide on some of the most challenging, exciting construction and maintenance projects in the industrial sector. We are currently hiring a skilled a Scheduler for multiple positions in the US. If you are a hardworking person who possesses the skills and ability to perform the job as outlined below, we would love to hear from you! Essential Functions of this position may include but are not limited to:We are seeking a highly organized project scheduler to implement and oversee project schedules. In this role, you will be collaborating with the project managers and engineering to successfully set tasks and monitor the execution of project timelines. You may also prepare the project progress and performance evaluation reports as well as identify potential scheduling delays and facilitate remedial action Assist the project team with building the initial master schedule and setting up the coding sequence Initial timeline to build the master is two to three months with an additional two months on an as needed basis Scheduler will work with the planning department to implement construction and engineering workface coding to support the work packages. Consult with project managers and technical experts to set up assignments, tasks, and subtasks. Develop, implement, and maintain an effective scheduling management system. Coordinate project timelines with internal/external departments. Monitor project timelines and deadlines. Identify potential project schedule delays and facilitate intervention in a timeous manner. Evaluate performance and prepare project progress reports. Accommodate updates and changes to the master project schedule as well as the contractor's schedule. Recommend actions to keep projects within budget and completed on time. Keep the correct parties informed of project timelines and deadlines. Document project scheduling processes and maintain records. Track and report progress on work packages. Please note that the essential job functions listed above are not intended to be all-encompassing. Employee may be asked to perform tasks which are not listed in this description but may also be considered essential for employment. Qualification, education, and experience requirements: Bachelor's degree in project management, or in a related field or a minimum of two years' experience as a project scheduler in a related industry demonstrate experience in project scheduling Prior experience with Advanced Work Packaging preferred Solid industrial knowledge required Certification as a PMI scheduling professional (PMI-SP) will be advantageous. Advanced proficiency in Primavera (P6) project scheduling software as well as MS Projects. Extensive experience in schedule planning and management. In-depth knowledge of the scope of projects within the nuclear industry. Advanced ability to evaluate project progress and facilitate interventions. Ability to keep all parties informed of project timelines and changes. Excellent organizational, time-management, and communication skills. Successful candidate must possess the willingness and ability to complete and pass all pre-employment and employment screening requirements which may include but are not limited to practical and written skills assessments, computer-based-training, medical, psychological, background and substance abuse screening(s). Physical Requirements Primarily consists of sedentary work with prolonged periods of sitting at a desk and working on computer or using telephone Frequent sitting, talking, hearing and repetitive motions Walking standing reaching pushing pulling lifting required occasionally Close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer screen; expansive reading; visual inspection involving small effects, small parts and or operation of office equipment at distances close to the eyes Must be able to lift up to 15 pounds at times. Citizenship/ Work Authorization Requirements Must be a citizen of the US, its possessions or territories, or lawful permanent resident as defined by USC 1101(a)(20), or protected individual as defined by USC 1324b(a)(3). RPG participates in the eVerify program. Equal OpportunityRPG is an equal opportunity employer. We do not discriminate in employment on account of race, color, religion, national origin, citizenship status, criminal history, ancestry, age, sex, gender, sexual orientation, marital status, physical or mental disability, military status, or discharge from military service. RPG provides its services to many clients in their various business sectors who may have physical, mental, pre-employment screening and/ or citizenship requirements. These requirements are driven by contracts and/ or security requirements that RPG is required to adhere to and which may vary between clients and their respective high-security industries. Misrepresentation or falsification of qualifications or background information is grounds for termination, denial of employment and/ or disqualification from future employment consideration.

The Referral Scheduling Specialist processes orders and referrals to our providers and will observe and comply with medical insurance network guidelines and authorization requirements. In addition, they will be responsible for the following: Answer all incoming referral calls and process accordingly. Schedule incoming referral office appointments. Create and build patient charts in NextGen EPM system. Accurately enter required patient demographics (race, language, ethnicity, social security number, email address, referring provider etc.) into NextGen EPM system. Create referrals for Phreesia referral dashboard. Maintain and update referrals within the Phreesia referral dashboard. Initiate insurance verification process to confirm insurance eligibility. Process and review referral documents and add to patients chart. Obtain practice referral and / or pre-certification necessary for patients for internal and external referral appointments or orders. Communicate information pertaining to practice referral and / or pre-certification to patients, external medical offices and internal staff through Phreesia referral dashboard. Prioritize patient messages, referrals, and requests for prior authorizations according to their urgency. Develop and maintain data management systems, e.g., a tickler file, which enhances his/her capability to track patient referrals, authorization requests or messages effectively and efficiently, thereby ensuring the provision of comprehensive health care services to our patients. Maintain and routinely update patients' medical records with documentation related to referrals and phone messages that is pertinent, appropriate and concise. Educate and/or advise patients regarding care related issues, (within the scope of his/her training and job duties), in a safe, effective and appropriate manner. As requested, assist with the development or revision of protocols related to message and referral management. As requested, collect, aggregate and display data for Quality Assurance monitoring, Quality Improvement activities, reports, clinical plans, or other program efforts. Prepare reports and other documentation as required. Adhere to SSC Core Values: Trust Respect Integrity Clear Communication Collaboration

Elite Home Care is a non-medical home care company specializing in helping seniors to remain independent in their homes. We also have Adult Day Centers and Transportation . Come join our fast growing company as we provide quality care to seniors and adults! We currently provide services in the Upstate and have recently expanded to the Coast. General Description: The Scheduler is chiefly responsible for managing the schedule for all clients for multiple offices on the weekends. The applicant must have excellent communication and customer service skills. The applicant should also be comfortable with learning new computer applications. Scheduler is responsible for monitoring all clock ins, ensuring all caregivers are present at their shift. The scheduler will answer calls from caregivers and clients and assist with their needs. The scheduler will also manage caregiver call outs by trying to find a replacement caregiver when a call out occurs. Scheduler may also assist with interviewing caregivers at times, on boarding new caregivers during orientation. Education/Experience requirements: Preferred experience with scheduling and healthcare Experience in clinically working with other adults in either acute or residential/long term care settings. Experience in clinically working with older adults with memory concerns such as Alzheimer's Disease and Dementia Diagnoses. High School Diploma/ GED Saturday and Sunday 7am - 7 pm In the event of a call out, the Scheduler will either fill the shift or as last resort cover the shift themselves. Job Type: Hourly We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Title: Senior Scheduler Reporting to: Office Director Salary Range: $111,500 - $148,500 Overview of Role A Construction Scheduler plays a vital role in a construction project, helping to manage both time and resources to ensure work is completed on time. The job of a scheduler is to create a variety of schedules and analyses for a project, which includes, but is not limited to, preparing master development schedules, building cost and resource loaded baseline schedules, monitoring, and updating schedules, analyzing change order impacts to schedules, performing time impact analysis for delay claims, and preparing monthly schedule reports. The Construction Scheduler should have the ability to identify opportunities within a project that will add value and help successfully accomplish the client's desired project outcome. * This position can be based out of Charlotte, NC or New York and will have travel as needed to Indiana Truth. Trust. Together. Tomorrow. At RLB, we speak the truth, build for the long term, look out for each other and work to do good. We are driven by outcomes, creating tailored solutions that deliver successful projects. We believe that when we bring together the right people doing things the right way, we make progress for our clients and our communities. Essential Functions * Creates/develops/maintains master development schedules, fully resource and cost loaded project baseline schedules, and updated monthly project schedules all meeting contract requirements. * Document and monitor project tasks and schedules. Maintains and backs up schedule files for each project in a timely and organized manner. * Interface with project management, owner, and subcontractors on all scheduling related issues, including reporting requirements, progress status, and preparing time impact analysis. * Work with project team on what-if schedules to analyze impacts of differing construction means and methods. * Provides support to teams in assessing/documenting delays and impacts, alternate work plans and methods of construction. Provides support to project teams when delay(s) have been determined. Propose schedule recovery alternatives and mitigation strategies. * Perform time impact analyses ("TIA's") for change order requests and delay claims. * Prepare Monthly Schedule Update Reports for each schedule update, which describes current project status, deviations, and identifies any/all critical schedule issues. * Prepare concise schedule narratives describing the status of assigned projects. * Creation of schedule performance dashboards. * Maintain quality assurance and control on assigned project schedules. * Contributes to team performance by collaboration and effective communication. * Contributes to and understands the clients desired project outcomes, identifies opportunities to add value to accomplish the desired outcomes. * Adds to team effort by accomplishing other duties as assigned. The ideal candidate will demonstrate a positive proactive approach to the role, and will be committed to delivering customer service excellence, with good commercial results. * Minimum Education (or substitute experience) required: BS in Engineering, Business or Construction Management. * Minimum Experience required: Previous experience as a Scheduler or Project Controls Manager on construction projects. * Experience scheduling for data center projects preferred. * Skills Required: Scheduling and Project Management software programs and/or tools; extensive knowledge of Microsoft Office, Microsoft Project, Primavera P6, ASTA Powerproject. * Strong oral and written communications skills and the ability to apply appropriate communication techniques to various individuals. * Positive customer service orientation, with both internal and external clients is required. * Strong interpersonal skills are required, demonstrating a consistent commitment and ability to work with diverse work groups and individuals. Physical Requirements and Working Conditions: * Indoor office environment. May require work on site location when necessary. * Equipment used includes computers and standard office machines. * Essential physical tasks include: the ability to work on a computer and the ability to answer and speak on a telephone. RLB is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices based on race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.

Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery. Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows. The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases. This position is remote. Essential Duties and Responsibilities: - Establish and maintain web application architecture framework(s). - Facilitate the creation of architecture in collaboration with Agile scrum development teams. - Ensure architecture aligns with client enterprise architecture and leverages existing architecture components. - Mentor and transition architectural knowledge to scrum teams. - Develop a process for architecture creation, integration, and review. - Identify when architectural spikes are needed, and provide enough design for proof of concept. - Typically responsible for providing guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations. - Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions. - Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies. - Design and implement appointment booking flows, mobile workflows, and field service technician experiences. - Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft). - Support mobile user enablement, including offline capabilities and technician productivity tools. - Provide technical leadership to project teams, including developers, admins, and business analysts. - Conduct solution reviews, demos, and training sessions for clients and internal teams. - Ensure compliance with security, data privacy, and accessibility standards. - Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler. - Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery). - Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies. - Experience with mobile field service apps and technician workflows. - Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud. - Experience integrating FSM with external systems and portals. - Excellent communication and stakeholder management skills - Salesforce Certified Field Service Consultant - Salesforce Certified Administrator Preferred Skills and Qualifications: - Public sector or healthcare domain experience. - Experience with Amazon Connect, Genesys, or other contact center platforms. - Familiarity with scheduling for group events, mobile assessments, or provider coordination. - Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools. - Salesforce Certified Platform App Builder (preferred) - Salesforce Certified Service Cloud Consultant (preferred) #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 135,000.00 Maximum Salary $ 165,000.00

Become a part of our caring community and help us put health first The Patient Services Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices Have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Must possess a valid state driver's license and automobile liability insurance. Must be currently licensed in the State of employment if applicable. Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $45,400 - $61,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Department: 09168 SE Medical Group Division Operations - Central Referrals Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: M-F, 8-5 Pay Range $20.40 - $30.60 Essential Functions Completes referrals for patients and coordinates with referring and receiving practices and/or departments. May coordinate and prepare financial estimates for patients. Obtains all authorizations needed. Directs patients to providers in their insurance plan. Reviews benefits and educates patient on insurance coverage. Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers. Reviews schedules and confirms schedules are accurate and time is properly allocated. Follows up on all referrals to ensure no care gaps. Physical Requirements Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs. Education, Experience and Certifications High School Diploma or GED required. Computer experience required. Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. Knowledge of medical records software preferred. Customer service experience required. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Job Description Position Type: Full-Time, Hourly (Non-Exempt) Reports To: Intake & Scheduling Supervisor Architech Sports & Physical Therapy specializes in Athletic Performance Therapy, helping athletes of all levels recover, prevent future injuries, and achieve peak performance. The Referral and Scheduling Coordinator plays a critical role in managing incoming patient referrals and coordinating scheduling across 15 physical therapy locations in North and South Carolina. Operating in a fast-paced and highly responsive environment, this role is phone-based and patient-facing, requiring strong multitasking skills, comfort with high call volume, and exceptional attention to detail. The Referral and Scheduling Coordinator ensures that referrals are processed efficiently, appointments are scheduled promptly, and communication between patients, providers, and clinic teams is seamless. This position contributes significantly to clinic flow, patient access, and the overall patient experience. KEY RESPONSIBILITIES Referral Management Receive and process patient referrals from multiple sources, including the website, referring providers, fax, and internal channels. Review referral documentation for accuracy and completeness, obtaining missing information as needed. Track, document, and maintain referral sources to support clinic reporting and outreach initiatives. Follow up promptly with patients to schedule initial appointments. Patient Scheduling & Coordination Serve as the primary contact for patients over the phone, providing professional, friendly, and timely assistance. Schedule appointments across 15 clinic locations while optimizing availability, therapist schedules, and patient needs. Monitor and adjust daily schedules to resolve conflicts, bottlenecks, or access issues. Communicate with Clinic Directors about scheduling gaps, challenges, or barriers to patient access. Proactively problem-solve to prioritize getting patients in quickly and efficiently. Data Accuracy & Administrative Support Enter and maintain accurate patient information in WebPT (EMR) and associated systems. Ensure all demographic, referral, insurance, and documentation fields meet internal standards for completeness. Utilize RingCentral to manage inbound and outbound calls, voicemails, and follow-ups. Maintain organized records while ensuring HIPAA and patient confidentiality compliance. Cross-Functional Collaboration Coordinate closely with Intake, Billing, and Clinic Operations teams to support smooth patient onboarding. Relay scheduling changes or issues to clinical staff and leadership. Contribute ideas and feedback to improve scheduling workflows and patient responsiveness. Compliance & Accuracy Ensure adherence to federal, state, and HIPAA guidelines and payer-specific rules. Maintain up-to-date knowledge of CPT, ICD-10, and billing regulations and educate the team on changes as needed. Implement internal controls and audits to ensure accuracy and reduce rework. SKILLS / KNOWLEDGE / ABILITIES High attention to detail with strong commitment to accurate data entry and documentation. Excellent multitasking and organizational abilities in a fast-paced environment. Strong communication and customer service skills, especially over the phone. Ability to problem-solve scheduling challenges and adapt quickly to changing needs. Proficiency with EMR systems; experience with WebPT strongly preferred. Experience with RingCentral or similar phone systems is a plus. Comfortable meeting expectations for timely responsiveness and follow-up. EDUCATION, EXPERIENCE & CERTIFICATIONS Minimum 2+ years of experience in medical office intake, scheduling, or healthcare administrative support. Familiarity with medical terminology, HIPAA requirements, and patient-facing communication. Prior experience managing referrals or multi-location scheduling preferred. Mon-Fri from 8am to 5pm with 1 hour lunch

00104574 Employment Type: Full Time Shift: Day Shift Details: 0900-1730 Monday-Friday. Standard Hours: 40.00 Department Name: Radiology - Pathways Schedulin Location Details: Our mission is to improve health, elevate hope and advance healing - for all. The name Atrium Health allows us to grow beyond our current walls and geographical borders to impact as many lives as possible and deliver solutions that help communities thrive. For more information, please visit atriumhealth.org/about-us. Job Summary Performs radiology appointment scheduling for all outpatient exams. Communicates all exam preparation, exam protocol, and procedure information to patients, physicians, or office staff. Obtains and distributes clinical documentation, patient history and compliance documents coordinated with procedure. Essential Functions Schedules outpatient procedures for services and obtains complete information as required for pre-certification, authorization, and referral. Reschedules appointments when necessary. Coordinates various imaging procedures to eliminate exam conflicts with multiple type studies. Performs medical necessity checks using ICD-9 diagnosis codes and radiology procedures for payor requirements. Communicates proper exam preparation for all services at time of scheduling. Submits images to Radiologists for biopsy determination, coordinating the scheduling with appropriate departments once determination is made. Assists with lab screenings and alert offices of lab needs. Maintains the storage, retrieval and distribution of outpatient radiology written orders and clinical information. Physical Requirements Works in a fast-paced office environment. Requires the ability to concentrate on moderate detail with constant interruption. Continuous telephone use. The ability to sit in one place for extended periods of time required. Walking, standing, sitting, reaching and lifting up to 25 lbs required. Education, Experience and Certifications High School Diploma or GED required. Previous radiology or scheduling experience required. Completion of medical terminology courses required if no scheduling experience. PC computer experience required. Excellent verbal and written communication skills required. At Atrium Health, our patients, communities and teammates are at the center of everything we do. Our commitment to diversity and inclusion allows us to deliver care that is superior in quality and compassion across our network of more than 900 care locations. As a leading, innovative health system, we promote an environment where differences are valued and integrated into our workforce. Our culture of inclusion and cultural competence allows us to achieve our goals and deliver the best possible experience to patients and the communities we serve. Posting Notes: Not Applicable Atrium Health is an EOE/AA Employer

The Patient Services Coordinator (PSC) serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embody our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. A detailed description of role responsibilities are outlined below. Administrative Responsibilities: • Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals within 1 business day • Learn, become proficient and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal) • Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean • Adhere to the Missed Visit Report SOP responsibilities as outlined • Adhere to the Medical Records Policies and Procedures responsibilities as outlined • Coordinate lunches with pharmaceutical representatives and Center Directors on center calendar • Order center and clinical supplies • Maintain current stock of clinician appointment cards • Check email and respond to received emails and Teams messages • Attend all meetings and trainings as assigned Responsibilities to Clinicians: • Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format • Forward all important patient or referring clinician correspondence to clinician in timely manner • Task MST messages that need their attention (medication related questions) • Process and send out pharmacogenetic testing • Process and send out drug screens • Administer computerized testing for patients and upload results (CNS-VS and Qb) • Confirm that Center calendar is current with team member time off requests Patient Responsibilities: • Greet patients professionally and respectfully upon entering by adhering to the MPCC Service Excellence Standards • Check- in patients and ensure clinician is notified of patient's arrival • Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR> • Confirm each patient's demographic information at each visit (insurance, address, phone number, email) • Collect the patient's payment for DOS, existing balance and any other payment required. • Upload patient notes, information, etc. into the patient's charts in AMD • Notify Prior Authorization department of any requests and follow up as needed • Prepare, scan, transmit letters and/or documentation as needed • Manage wait list for patients requesting a sooner appointment • Schedule and reschedule appointments as necessary Requirements for Position: • Travel to different locations and act as additional coverage as needed (primarily float position) • Excellent communication skills, both verbal and written • Organized with an ability to multi-task • Ability to maintain calm and professional demeanor in potentially stressful situations. • Ability to problem solve • At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills Physical Demands and Work Environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While working the essential functions of this job, the employee is occasionally required to stand, walk, sit, lift, carry, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch or crawl, talk, hear and lift and/or move up to 40 pounds. Work Environment: While performing the essential functions of the job, the team member comes in contact with patients in a wide variety of circumstances. The team member may be exposed to unpleasant situations including accidents, injuries, illnesses, patient elements and varying or unpredictable situations.

Metrolina Nephrology Associates is the region's most recognized and experienced nephrology group. The practice has been on the forefront of the treatment and management of kidney disease for more than 40 years. Our extensive network of providers and offices allow our practice to deliver care in an atmosphere that is personal, patient centered, and compassionate. It is our mission to provide the most comprehensive nephrology services available with a personal commitment to enhance our patients' quality of life through professional activity and dedication. To attract the best and the brightest, Metrolina has competitive wages and benefits and a generous paid time off package beginning in your first year of employment: 4 weeks (accrued) paid time off PLUS 7 additional paid holidays! We offer two medical plans, employer paid employee dental, vision, employer paid basic life insurance, voluntary life, disability, critical illness, accident, pet insurance and more! We also have a generous 401k plan with two entry dates after 90 days of employment. Voted by employees as a Best Places to Work in Healthcare by Modern Healthcare 3 years running. A non-exempt position responsible for working directly with patients and their families to discuss any questions regarding appointments, checking in, checking out, collecting co-pays and insurance information. Duties include but not limited to: Demonstrates proficiency in the use of Phreesia, Allscripts PM and Allscripts EMR Confirms and enters current insurance information Collects and verifies patient demographic and insurance information Secures updated annual HIPAA forms Collects co-pays and co-insurance prior to services being rendered. Reconciles payments daily. Acknowledges patient arrival in the Practice Management System Activates lab orders Greets and guides patients through the registration process Answers and processes incoming calls asking appropriate questions for optimal direction. Delivers clinical updates to patients experiencing extended wait times Follow My Health Portal Encourages survey completion Schedules follow up appointments utilizing recall when necessary Schedules lab appointments Enters outgoing referral orders Reconciles encounter forms Requirements High School Diploma or equivalent. Minimum of two years' experience in customer service, with at least 6 months of experience in a health care setting. Patient representative experience preferred. Knowledge of the health care field and medical office protocols/procedures. Knowledge of specific assisting tasks related to the particular medical practice. Knowledge of information that must be conveyed to patients and families. Knowledge of legal and ethical considerations related to patient information.

Milwaukee Area Technical College (MATC) is Wisconsin's largest and most diverse technical college, offering 170+ high-quality programs that connect students to a career in as little as one to two years. The college also offers a less expensive path to a four-year degree. MATC is transforming lives, industry and our community by preparing students today for the careers of tomorrow. MATC's diverse team members - 42% of whom are employees of color--work with a purpose to serve the students who make us one of the most diverse two-year institutions in the Midwest. Together, we are meeting the needs of the community we shared and committed to eliminating equity gaps in higher education for both students and employees. We are seeking passionate individuals to join our team who shares the same passion in serving this purpose. Learn more about MATC at ************* Performs staff support duties of a highly responsible and confidential nature to assist in the administrative operations of the department. Work requires comprehensive knowledge of departmental and college operations, policies and procedures, and the exercise of independent judgment, including discretion in the resolution of problems and details. Handles complex issues and problems, and refers only the most complex issues to higher-level staff. Receives and responds to correspondence. Receives and directs visitors, provides support in a variety of functions to an individual, team, department, or other group. Collects, reviews and analyzes data, and prepares student reports, charts, graduation statistics, and federal enrollment reports. Responds to or routes routine inquiries from external or internal sources with standard correspondence or other messaging. Has advanced word processing, spreadsheet and graphics software skills. Attains full proficiency in multiple competencies relevant to the job. Works independently within established procedures associated with the specific job function within the Registration and Academic Records department. Works under the direction of the administrative staff in the Registrar's Office. * Must be able to perform all duties of the Registration Specialist position. * Works with student academic records current computerized and archived hardcopies. * Graduation audits, communication to possible graduates and graduates, ordering degrees, commencement ceremony * Working with students, staff, and pathway offices, financial aid, Career and Transfer offices, this position contributes to an effective and efficient office that emphasizes superior customer service * Maintain records through data entry, word processing, file maintenance, and composing correspondence. * Assists with maintenance of degree and program requirements by working closely with curriculum regarding changes and errors * Apprentice Student Processing and working extensively with external customers. * NSC verifications, Degree verifications, and manual correction of records * Prepare National Student Clearinghouse enrollment reporting, Degree Verify, and correcting error reports * Assists with processing transcripts, verifying enrollment and loan deferments * Answer phones, respond to emails, greet visitors, assist with registration needs, forms, questions, and make student appointments as needed. * Prepare and run CROA reports. * Troubleshoot transcript, registration, verification issues * Train staff on specific departmental processes * Write and Maintain updated SOP's * Assists students in registration self-service applications (i.e. graduation application) * Website review and update * Prepare, edit and proof read documents * Maintain and update student records and databases * Gather and provide information and interpret data requiring reference to of sources. Maintain complex statistical reports including designing formats for complex tables, charts and graphs; may conduct special studies to report recommendations as requested. * Regularly performs a significant amount of work that requires a greater degree of expertise than the performance of the Registration Specialist and plays a major role in coordinating the primary function or activity of academic records area regarding commencement and graduation that requires working with program liaison, college administrators, faculty members or external agencies. * Performs other related duties as required for the efficient operations of the division. Required Education: * High School Diploma and one (1) year (12 credits) additional coursework in a postsecondary school. Preferred Education: * Associate degree. Required Experience: * Four (4) years of office experience. Preferred Experience: * Six (6) years office experience Knowledge, Skills & Abilities * Ability to effectively communicate with a wide range of individuals and constituencies in a diverse community * Advanced knowledge of software functions including Microsoft Office, COSMO, email, and reporting tools. * Advanced knowledge of business English, spelling, punctuation and composition. * Advanced knowledge of business office practices, procedures and skill in their applications. * Proven skills managing complex records, assembling and organizing data, and preparing reports from records. * Proven ability to compose a wide variety of correspondence without specific instructions. * Proven ability to establish and maintain effective working relationships with all levels of staff, employees, students and the public. * Ability to utilize excellent customer services skills in order to establish and maintain effective working relationships with MATC staff, faculty, students, representatives from outside agencies, business community and the general public. * Organization and coordinating skills, the ability to multi-task and handle multiple priorities and changes with professionalism. * Ability to run CROA reports. * Proven ability to work under stress and pressure. * Ability to create and maintain a positive work environment. * Ability to multi-task and deal with interruptions and work in a fast-paced office environment. * Ability to quickly learn new systems and processes * Ability to work independently and as part of a team * Ability to handle change. * Exceptional abilities for attention to detail. Physical Demands: * Ability to lift up to 15lbs, carry, and push up to 20 lbs. and ability pull up to 50 lbs. * Ability to climb stairs and a ladder and maintain balance. * Ability to stoop, kneel, crouch, reach, hear and speak. * Sitting/Standing/Walking: 45% of time spent sitting, 40 % of time standing, 15% of time walking. Start Date: Available to start immediately. Hours/Location: There are two vacancies. One works 9am 6pm the other 8am - 4:30pm. ork hours This is a 100% IN PERSON 38.75 hours per work week year round position. Employees will conduct all work hours in the State of Wisconsin, performing work outside the state is strictly prohibited. Salary Information: Salaries are listed up to the midpoint of the range and placement is determined based on years of experience, internal salary equity, and a review of the applicant's employment and educational background as listed on the fully completed job application. Application Materials: A complete application entails providing thorough details, including personal information, educational background, and comprehensive work experience. Along with your completed application, please upload an up-to-date resume. Education will be formally verified prior to offer. Interviews: Selected qualified candidates will be invited to participate in a virtual interview on a date to be determined. Candidates who are selected after the first interview will be invited to a second-round interview. Final interviews will be conducted on site at our Milwaukee Downtown Campus location. EEOC: Milwaukee Area Technical College will not discriminate against any employee, applicant for employment, student, or applicant for admission on the basis of race, color, national origin, ancestry, sex, sexual orientation, creed, religion, political affiliation, marital status, parental status, pregnancy, disability, age, membership in any reserve component of the armed forces, union affiliation, arrest and conviction record, or any other protected category under applicable local, state or federal law. Milwaukee Area Technical College is an Equal Opportunity/Access Educator/Employer. Reasonable accommodations will be provided for qualified individuals with disabilities. If you have a disability and need special accommodation for the application process, please contact our office at ************ (Wisconsin Relay System: 711) or email *************.