Scheduler jobs in Illinois

Title: Patient Access Specialist Industry: Medical Center Salary: Based on experience (17-19hr) Duration: Direct Hire Skills: Multitasking, Working in a healthcare/hospital/hospitality, Customer Service, Strong phone and front-desk skills Overview: Serve as a concierge to guide patients through the facility and available technologies. - Manage and adjust schedules in real time to maximize access and reduce missed opportunities. - Proactively contact patients to confirm appointments and support scheduling needs. - Schedule appointments in person and via phone, including telehealth, transportation, or home visit options. Looking forward to hearing from you! Also if you can send your updated resume and best contact number.

As the founding entity of RAINBOW PARTNERS, Quanteam is a consulting firm specialized in Banking, Finance, and Financial Services. Through our core human values - proximity, teamwork, diversity, excellence - our 1000 expert consultants, hailing from 35 different nationalities, collaborate across 13 international offices: Paris, Lyon, New York, Montreal, London, Brussels, Luxembourg, Geneva, Lisbon, Porto, Casablanca, Madrid and Singapore. Context : Our client, a leading player in Global Markets based in Chicago, is seeking a Front Office IT Business Analyst to join its Business Support & Monitoring IT team. The role focuses on providing Level 1 functional support and business analysis across critical trading, booking, pricing, and risk management applications for Equity Derivatives, Equity Finance/Delta One, Securities Lending, Global Macro, and Credit. Your Role : Act as the main point of contact for traders, building trusted relationships with Front Office desks. Handle Level 1 functional support: user requests, incident management, escalation, and follow-up. Gather and document business requirements, conduct functional testing, and support production releases. Collaborate with IT development teams (local and global) to deliver system enhancements. Provide training, user documentation, and guidance on applications (Fidessa, Dash, Sophis, Loanet, etc.). Monitor trading workflows, identify improvement opportunities, and ensure smooth business operations. What We're Looking For : Bachelor's degree in Computer Science, Finance, or related field. Solid experience as an IT Business Analyst or IT Support Analyst within Front Office - Equity Derivatives. Strong knowledge of Equity Derivatives products, trading workflows, pricing, and risk management. Confortable working on Unix/Linux (Shell Scripting, etc.) and Windows environments (Powershell, Batch, etc.). Familiarity with trading platforms (Fidessa, Dash, EMSX) and systems such as Sophis or Loanet. Experience working with relational and no-relational databases (good SQL skills). Knowledge of FIX and other order/rfq/trading protocols. Excellent communication and stakeholder management skills, customer-focused mindset. Ability to multi-task, prioritize, and thrive in a fast-paced trading environment. Knowledge of Agile methodologies is a plus. This role offers the chance to work closely with trading teams and cutting-edge systems in a dynamic, multicultural environment.

Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs. Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance. Position Details: Industry Manufacturing Work Location Moline IL 61265 Job Title Education Scheduler Duration 1 Year (Strong possibility of extension) Job Description: • In this position they will: Administer scheduling of training facilities, the reporting of training hours and other related administrative duties in the training area. • Organizes, enters and maintains data for specific programs into the training program Success Factors. • Provides and maintains various reports and audits for use in determining how their business is operating. • Establishes and monitors training material inventories, reorders as needed. • Responds to standard inquiries from internal and external customers. • Refers complex requests to appropriate staff members. • Provides continuous process improvements for assigned processes. Qualifications • Necessary skills and experience: Ability to multi-task. • Strong attention to detail and maintain accuracy. • Experience with Outlook in creating meetings and booking resources. Additional Information To know more on this position or to schedule an interview please contact; Monaliza Santiago ************

Company Overview: Our reputable urgent care facility is committed to providing convenient and high-quality healthcare services to our community. We prioritize accessibility, efficiency, and exceptional patient experiences. As we continue expanding our services and reach, we seek a talented and dedicated Marketing Specialist to join our team and help us effectively promote our urgent care services. Job Summary: The Marketing Specialist for our urgent care facility will play a key role in developing and implementing strategic marketing initiatives. Your primary objective will be to increase patient awareness, enhance our brand presence, and drive patient engagement. The successful candidate will possess a strong background in healthcare marketing, a creative mindset, and the ability to thrive in a fast-paced environment. Responsibilities: · Develop and execute comprehensive marketing strategies to promote our urgent care services and increase patient acquisition.· Conduct market research to identify trends, competitors, and opportunities for differentiation. · Create compelling marketing campaigns across multiple channels, including digital, social media, print, and traditional advertising. · Manage and optimize our online presence, including the website, social media platforms, online directories, and review sites.· Collaborate with internal teams to develop engaging content for marketing materials, blog posts, newsletters, and press releases. · Plan and coordinate community outreach events, health fairs, and partnerships to raise awareness of our urgent care services. · Monitor and analyze marketing performance metrics to measure campaign effectiveness and make data-driven decisions. · Stay updated with industry trends, emerging marketing strategies, and technological advancements with cross-functional teams, including providers, administrators, and operational staff, to align marketing strategies with business objectives. · Maintain and strengthen relationships with referral sources, community organizations, and key stakeholders. · Monitor industry regulations and compliance requirements related to marketing activities. · Build and maintain relationships with local law firms, employers, insurance companies, and referral sources in the workers' compensation and personal injury space to expand our network and drive patient referrals. Qualifications: · Proven experience in marketing roles, preferably within the healthcare industry. · Strong understanding of marketing principles, strategies, and tactics. · Proficiency in digital marketing platforms, social media management, and content creation. · Excellent written and verbal communication skills. · Creative thinker with the ability to generate innovative ideas and campaigns · Strong analytical skills and the ability to interpret data to drive marketing decisions · Exceptional organizational and project management abilities · Knowledge of healthcare industry regulations and compliance considerations is preferred. American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.

The Radiology Scheduler is responsible for answering incoming calls for multiple Radiology modalities, verifying patient information, including insurance and pre-certification information and scheduling appointments. Job Relationships Reports to the Diagnostic Imaging Operations Manager Principal Responsibilities Communicate pending pre-certification information issues with technologists and Radiology management. Schedule procedures using Radiology Information System (RIS), including CT, MRI, Ultrasound, Mammography, Bone Density and Fluoro procedures. Verify insurance eligibility. Explain patient prep and dispense prep kits as needed. Task providers' offices when necessary. Complete reminder calls for future appointments. Ensure all outside images are obtained. Build worker's compensation cases in IDX when applicable. Manage all image release including using PACS to burn CDs and DVDs for patient transport and work with Release of Information to verify accurate documentation. Schedule interpreter services. Check in outpatients for Radiology procedures. Comply with the Springfield Clinic incident reporting policy and procedures. Adhere to all OSHA and Springfield Clinic training & accomplishments as required per policy. Provide excellent customer service and adhere to Springfield Clinic's Code of Conduct and Ethics Standards. Perform other job duties as assigned. Education/Experience High School graduate or GED required. Knowledge, Skills and Abilities Ability to control emotions and maintain composure under stress, using tact and good judgment. Excellent organizational and interpersonal communication skills. Excellent computer and telephone skills. Self-motivated and able to problem solve. Clear, articulate speaking voice. The employee must be able to lift, walk, stoop and sit at a computer for long periods of time. Must possess manual dexterity to use keyboard and handle equipment and appliances. Working Environment Medical office environment. Direct patient contact is involved. PHI/Privacy Level HIPAA1

Inbound Appointment Scheduler Marketing Administrator is onsite Pay: $70-$75K yearly total comp average $20.00 per hour + commission percentage of total sales Type: Direct hire Schedule: Work days are Saturday, Sunday, and (3) weekdays Weekdays: 11:00 AM to 7:00 PM or 12:00 PM to 8:00 PM Weekends: 7:00 AM to 3:00 PM or 8:00 AM to 4:00 PM Training schedule: M-F, 8:00 AM to 5:00 PM for about two weeks Career outlook: Join a stable, growing team with abundant leads! Benefits include health, dental, vision, pet insurance, 401k with match, and more. Growing organization, terrific tenure, amazing training, great work environment, you have the opportunity to make an exceptional salary while working with wonderful people. Summary: This role is for the concrete division. Leads will write-in or call-in (multi-channel) and your job is to schedule them for estimates. Job description: Customer Communication: Serve as the primary point of contact for inbound calls, emails, texts, and web inquiries, ensuring professional and friendly engagement. Appointment Scheduling: Coordinate and schedule estimates and consultations based on customer location, representative availability, and company objectives. Schedule Management: Maintain and update daily calendars for sales representatives to optimize routing and minimize downtime. Customer Service Support: Address general inquiries and resolve scheduling conflicts or discrepancies promptly and accurately. Administrative & CRM Management: Keep customer records and appointment notes current in company systems while providing additional administrative support to marketing and sales teams. What does success look like? Ramp up period for commission is typically approximately 90 days. There are many warm leads available in the pipeline, not enough Marketing Administrators to address the inquires. Nice to have: Sales experience or experience overcoming objections CRM Excellence Energetic, people-oriented personality - thrives on engaging with others and building rapport. Ideal candidates often come from roles like bartenders, servers, hair stylists, or fitness instructors, where connecting with people is second nature. Ability to confidently encourage appointment bookings without being pushy is key. Requirements: Must have previous experience in a customer-focused service role (open to hospitality, etc.). Must be computer proficient to navigate and learn CRMs, and multiple software systems. Must have professional verbal and written communication skills. High school diploma or equivalent Background check required

Join The P4 Companies - Excellence in Security Careers (DAILYPAY AVAILABLE) The P4 Companies, comprised of P4 Security Solutions and P4 Protective Services, are leaders in professional security services across a range of industries and communities. We are actively seeking individuals who are passionate about safety, service, and professionalism. Whether you are a career security officer or a seasoned law enforcement professional, P4 offers opportunities that align with your background, skills, and schedule. Opportunities for Security Officers P4 specializes in providing professional security coverage to a variety of high-profile facilities. Our officers protect: High-rise commercial buildings Residential Manufacturing Retail Campus Cannabis dispensaries and grow operations Event venues We operate 24/7 to ensure a secure and welcoming environment for tenants, employees, and visitors. Security Officers play a critical role through: Customer service and front desk reception Routine patrols and incident response Monitoring access and maintaining site integrity We are looking for individuals who bring vigilance, integrity, and professionalism, and who take pride in being a visible, reassuring presence. If you value teamwork and want a career with growth potential in the security field, P4 Protective Services may be the right fit for you. Opportunities for Active or Retired Law Enforcement P4 Security Solutions seeks active or retired law enforcement officers to serve in specialized assignments throughout the State of Illinois. Our clients include: Executive Protection Campus HOA's Patrol Programs Higher Ed Private clubs Healthcare Retail The Off Duty or Retired Law Enforcement roles are ideal for those seeking flexible scheduling and premium compensation, with rates starting at $40 per hour within metro Chicagoland and competitive wages within collar counties and throughout the state. Officers bring their advanced training, professionalism, and command presence to ensure safety in high-trust environments. Your experience makes a difference, and P4 Security Solutions values your service and leadership. Whether you are beginning your security career or leveraging decades of law enforcement experience, The P4 Companies provide a path for meaningful and rewarding work. Join us in making safety and service a priority. Job Skills / Requirements RESPONSIBILITIES: Establish, maintain, and review Security Officer schedules to ensure adequate coverage and to minimize overtime. Receive and respond to call offs from Security Officers to effectively manage coverage for client sites. Meet or exceed financial and operational goals while providing quality customer service. Handle any escalated schedule, operational, and or security issues or emergency situations appropriately and report as appropriate. Assist Operations Managers in addressing Security Officer attendance and/or performance issues. QUALIFICATIONS 3 years experience in a heavy volume call/dispatch/scheduling. Required experience with a scheduling system. Preferred: WinTeam experience. 3 years prior customer service experience required. Contract security experience preferred. Valid PERC card and 20 Hour Security Training Certificate. KNOWLEDGE, SKILLS & ABILITIES Proficiency with Microsoft Office software and scheduling software. Willingness and ability to work a flexible schedule to meet the needs of the business, including weekends and evenings. Strong organizational skills and proven ability using poise and professional judgment in complex situations in a fast-paced environment. Proven ability to prioritize and adjust heavy workload, manage a variety of tasks, and meet various deadlines with changing priorities, frequent interruptions, and conflicting deadlines. Great written, verbal, and interpersonal communication skills. Strong drive and initiative, excellent work ethic, eager and fast learner, and a 'can-do attitude. Education Requirements (All) GED or High School Diploma Certification Requirements (All) PERC Card 20 hour Security Training Certificate Additional Information / Benefits Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Long Term Disability, 401K/403b Plan This job reports to the William Jefferson This is a Full-Time position 1st Shift, Weekends, On Call. Travel is not required Number of Openings for this position: 1

CorsoCare Personal Care The Centralized Scheduler will support all Wellness Centralized Schedulers efforts in their administrative role. The Centralized Scheduler will have an assigned centralized team for direct support and will work closely with fellow schedulers. Additionally, Centralized Scheduler will focus on the delivery of a 1440 experience, optimizing performance, and leading employee connections within our communities by building proper training, creating tools, systems, and any special projects for the centralized scheduler position. Required Experience for Centralized Scheduler: Prior experience providing administrative and managerial support to a large staff required. Multi-Site Management Preferred Assisted Living or Memory Care experience is a plus. Proven organizational and communication skills Experienced training skills necessary Advanced computer skills and ability to learn in house systems (e.g. OnShift). CNA Preferred Accountabilities for Centralized Scheduler: Utilizes OnShift to ensure productive staffing to guarantee residents receive impeccable care. Completing bill back spreadsheet Conducts monthly audits of all schedules, FTE tool, position control, agency reports, open position management, external tracking. Monitors recruiting ads and recruits for open care positions at each community they are supporting, monitors 1440 Orientation, onboarding experience and retention. Works closely with PA to ensure screenings are completed timely. Conducts completion of Section 2 of I-9 Confirms employee licensing and certifications. Manages and processes effective payroll including but not limited to, approving/denying PTO, missed punches, processing bonuses upon review from the Regional. Maintains precise employee roster. Communication with on-site leaders regarding new hires within 24 hours of notice Welcome email communication sent to new hire within 24 hours of offer acceptance. Attend monthly meetings with on-site team. Daily and effective communication with regional leader Frequent and effective communication with Wellness Director Assist with projects to help efficiencies for the wellness coordinator position. At minimum 2 weekly meetings with Centralized Interviewing Team. Ability to have difficult constructive conversations. Assists state in data retrieval. 25% Travel to assist other communities. Other Key Responsibilities for Centralized Scheduler: Leads to and supports our 1440 culture and pillars Provides operational support to the Centralized Schedulers for our communities Develops and maintains positive relationships with wellness community leaders and employees Completes appropriate paperwork and recommends improvements and more efficient ways of operating Organizes, implements, and evaluates training for all new hires and existing staff Assists with tracking budget, income, expenses. Available to work weekends as necessary and assigned. Perform other duties as necessary. #SP2

Min USD $16.50/Hr. Max USD $24.82/Hr. Under the supervision of the Patient Access Manager, and according to specified procedures, responsible for the efficient and orderly scheduling of patients for hospital services. Collection of patient data needed by the serving department to perform service. Ensure Practitioner ordered services are scheduled as directed by office staff and order/script. Responsible for verifying that the diagnosis provided and the testing ordered meet Medicare's Local Coverage Decisions (LCD) and National Coverage Decision (NCD), prior to the testing. Ensure data collection for scheduled services meet the requirements defined by the servicing department Qualifications Education: * High school diploma or equivalent required Experience: * Basic understanding of ICD-10 diagnosis codes and CPT-4 coding * Previous medical scheduling experience highly desired Other Knowledge/Skills/Abilities/Working Conditions-Physical Requirements & Atmosphere: * Outstanding customer service skills * Aptitude for detailed and accuracy a must * Medical terminology * Modern office environment. * 80/95% Sedentary in high volume call center, calls are managed by an automated attendant * Moderate to high stress due to urgency to reduce customer call wait times * Moderate noise environment. * May be subject to verbal abuse by patients * Potential exposed to clinically infectious diseases * Mild amount of walking is involved, both inter- and intra-departmental Responsibilities * Professionally and courteously interact with the general public, physicians and hospital personnel. * Receive Physician orders for patient testing and ensures orders comply with Medicare's Local Coverage (LCD) and National Coverage Decision's (NCD). * Obtain patient clinical and demographic data to appropriately provide the medical service identified by the practitioner and to provide the service at the time that best meets the patient schedule. * Demonstrate a good understanding of the elements involved with the various procedures/exams and provide appropriate instructions to patients for specific testing ordered. * Receive and interview incoming patients and/or relatives to obtain necessary information for scheduling walk-in testing. * Coordinate and communicate necessary information to the Registration personnel to facilitate the pre-registration of scheduled patients. * Communicate scheduling information to effected departments and physicians. * Maintain computer system master files to optimize system/resource effectiveness. * Coordinate and assist Financial Representative to ensure pre-certification/pre-authorizations are completed prior to service(s) being rendered. * Provide excellent customer service to patients, visitors, physicians, hospital staff and co-workers. * Keep supervisor informed of all potential problems. * Displays a needs no reminder attitude. * Ability to multitask and work in high call volume stressful environment. * Coordinate with hospital staff to ensure patients are scheduled. * Performs other related work as required or requested.

is $24.47 - $33.03 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement. We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more. Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine. We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service. Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment. Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being. Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups. From discovery to delivery, come help us shape the future of medicine. Benefits: * $10,000 Tuition Reimbursement per year ($5,700 part-time) * $10,000 Student Loan Repayment ($5,000 part-time) * $1,000 Professional Development per year ($500 part-time) * $250 Wellbeing Fund per year ($125 for part-time) * Matching 401(k) * Excellent medical, dental and vision coverage * Life insurance * Annual Employee Salary Increase and Incentive Bonus * Paid time off and Holiday pay Description Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department. The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments. Responsibilities: Scheduling Functions: * Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines. * Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s). * Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow. * Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate. * Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs. * Establish and maintain effective working relationships with physicians, nursing, staff, and management. * Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines. * Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes. * Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule. * Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner. * Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed. Control Desk Functions: * Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients. * Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC). * Effectively communicates information with other departments, staff, management and physicians. * Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols. * Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events. * Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met. * Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements. * Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area. * Accurately completes operating room assignments/on-call assignments for the required staff. * Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our NM AIDET communication tool which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you). * Screens all phone call requests for patient information and refers to appropriate staff. * Enters facility work orders and supply order when required by assigned department. * Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed. * Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments. * Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager. Patient Registration Functions and Pavilion Communications: * Patient Tracking System - checks patients in and enters next days cases into system * Registration forms: * Patient Information Complete * Hospital Consent * Advance Directives * Medicaid * Medicare * HIPAA/Privacy * Communicate patient/family information to ASU and OR staff * Provide assistance/directions to volunteers * Ensure patient charts are together for the next day * Order unit supplies * Maintain waiting room area/coffee & vending machine area - supplies for visitors * Other patient registration functions and unit communications as needed Pavilion Communication and Coordination Functions: * Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation * Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients * Maintains and updates Nursing Staff Directory (address and home/cell phone numbers) * Maintains and updates triage list * Enters broken equipment into data base for repair and ensures broken pagers are replaced * Facilitates communication between OR / Pre & Post-op / CSS departments * Receives and directs calls from physician offices and patients * Other unit communication coordination functions as needed Customer Service Functions: * Visitor & Vendor coordination * Maintain Visitor/Vendor Sign in & out book * Ensure all Visitor/Vendors have badges * Confirm access approvals in place according to policies * Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed). * Coordinate scrub attire/lockers as needed * Maintain access approval paperwork for Vendors / Visitors * Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery * Family and significant others * Give directions as needed to lounge/cafeterias, etc. * Convey messages to nursing staff/CCs as needed * Other Departments: * Assist Hospital Transportation staff in checking off / picking up specimens * Offer assistance/directions to others * Other customer service functions as needed Administrative Support: * Orders unit supplies * Assists manager and ORSCs with scheduling of conference room, meetings * Maintains locker data base * Support nursing staff scheduling using hospital dedicated scheduling system * Other administrative support as needed OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area. Additional Responsibilities and Qualifications: * Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction. Qualifications Required: * High school diploma or equivalent. * 3-5 years of relevant surgery scheduling or related work experience. * Knowledge/certification completion of medical and scheduling terminology. * Basic personal computer knowledge. Preferred: * College level experience. * Previous hospital and team work group experience. * Customer Service experience. * EPIC Intraop scheduling experience. * Strong organizational skills, and proficiency with computers, and business office equipment. Equal Opportunity Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.

Job Description McGrath Honda of Elgin Elgin, IL. Scheduling Coordinator - Service Department We are seeking Service Business Development employees at McGrath Honda of Elgin to join our team! With rapid growth of our service department there is a need for a Scheduling Coordinator to help assist in scheduling and managing customer's service appointments. Essential Duties: (other duties may be assigned) Deliver high levels of customer service Understanding of new software Track and evaluate progress through reports Create and maintain customer account database Data reporting and analysis of customer service history Maintaining high volume of inbound customer traffic flow Professional follow up Create service appointments both over the phone & in person

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or General Education Degree (GED) required. A minimum of 1-2 years related experience. One year experience working with older adults or in a related healthcare setting preferred. One year supervisory experience preferred. Certifications, Licenses, and Other Special Requirements None Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 25 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Requires Travel: Occasionally Vision Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Brookdale is an equal opportunity employer and a drug-free workplace. Responsible for scheduling and/or billing of associates and services. Serves as a lead to other schedulers. Serves as a point of contact and resource to other schedulers. Coordinates and schedules services for residents. Ensures that community and corporate policies are disseminated and followed by all associates. Provides Personalized Living services as needed and within professional and state guidelines. Coordinates alternative resources for associates and families. Assists the Director or designee in the recruiting, hiring, orientation and training of new associates. Ensures adequate staffing coverage for the provision of services on a day-to-day basis. Markets programs to any appropriate audience. Reports all accidents and/or incidents to the Director or designee immediately. Ensures that all required reports are completed accurately and in a timely manner. Completes administrative reports as necessary and submits to manager. Ensures complete and correct billing information is provided to the Director. Assists staff with training/orientation. Encourages teamwork through cooperative interactions. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

Centralized Scheduler Call Center PRN (As Needed): Hours and Days will vary. Sparta Community Hospital is seeking a dedicated and organized individual to join our team as a Centralized Scheduler in our Call Center Department. At Sparta Community Hospital, we're dedicated to providing essential medical services to individuals in the communities we serve. By joining our team, you'll have the opportunity to make a significant impact on the lives of those in need. As a Centralized Scheduler, you will play a crucial role in ensuring smooth and efficient operations within our organization. Your responsibilities will include performing essential administrative tasks and scheduling patients, which is vital for better patient coordination and communication, ultimately leading to a positive patient experience. In addition to our exceptional patient care, we prioritize continuous improvement and innovation. By investing in the latest technologies, our staff have access to the tools they need to deliver the best possible outcomes. At Sparta Community Hospital, we value our employees as our greatest asset. Our generous and competitive benefits package supports your health and wellbeing, allowing for an ideal work/life balance. As an employee of Sparta Community Hospital, benefits include but are not limited to: COMPETETIVE HOURLY WAGE based on experience and availability. EARNED PTO FOR EVERY HOUR WORKED! We acknowledge that you earn your time off! We do not segregate PTO into "separate buckets" that create use it or lose it situations. PTO PAY OUT AT THE END OF THE YEAR . Whether you take a payout at the end of the year or take the time off for yourself - your time is your time. EDUCATION. Looking to advance your career? Sparta Community offers various opportunities for loan and tuition assistance. FLEXIBLE SCHEDULES that allow you to balance your personal and professional responsibilities.

Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation. MINIMUM QUALIFICATIONS: EDUCATION, CERTIFICATION, AND/OR LICENSURE: 1. High school graduate or equivalent. 2. State criminal background check and Federal (if applicable), as for regulated areas. CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned. 1. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures. 2. May complete managed care responsibilities in regard to obtaining pre-certification and authorizations. 3. Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations. 4. Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems. 5. Prepares armband for patient identification. 6. Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers). 7. May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork. 8. Performs medical necessity checks and completes Advanced Beneficiary Notice as needed. 9. Schedules, reschedules, or cancels patients in accordance with hospital workflows. 10. Checks for order completeness and validate order against scheduled service. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping. 2. Visual acuity must be within normal range. 3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment. 4. Sitting and/or standing for extended periods of time. 5. Reading and comprehension ability. WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 1. High volume, fast paced environment. 2. Exposure to communicable disease. 3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis. SKILLS AND ABILITIES: 1. Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures. 2. Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy. 3. Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously. 4. Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel. 5. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services. 6. Excellent written and verbal communication skills and the ability to understand written and verbal communication. 7. Basic knowledge of medical terminology. Additional Job Description: Supporting registration needs for Fairview Health Clinic through SRMC Scheduled Weekly Hours: 36 Shift: Varied (United States of America) Exempt/Non-Exempt: United States of America (Non-Exempt) Company: SRMC Summersville Regional Medical Center Cost Center: 8319 SRMC Fairview Clinic SRMC Address: 350 Fairview Heights RoadSummersvilleWest Virginia Equal Opportunity Employer West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

+ As related customer equipment, facilities, or infrastructure projects: responsible for project delivery, profit & loss accountability, and customer satisfaction through management of project related activities and resources. + Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. + Functions with some autonomy but guided by established policies or review of end results. + The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.). **Working Model** : 2-3 days in office per week, remote when not in office **Working Hours** : 8am - 5pm, Monday - Friday **Travel** : 10-15%, domestic **Why we come to work:** + In Project Controls, our goal is to ensure the right rigor around schedule and cost management processes to deliver projects on-time and within budget. + With focus and rigor around tools, processes, operating rhythm, and people, here you shall have the opportunity to learn, contribute, and excel in one of the best Project controls functions in the industry. + Surrounded by committed, loyal colleagues, if you can dare to bring your ingenuity and desire to make an impact, you'll be exposed to game-changing, diverse projects that truly allow you to play your part in the energy transition. **Mission** **Responsibilities and Accountabilities** **Overall:** + Builds tender integrated schedules and cost estimates + Build project schedule and project budgeting in cost and schedule tools + Ensures compliance to the Global Standard process for Project Controls + Support PM to align project budgets to as sold in appropriate systems + Maintain project schedule and cost forecast throughout project + Analyse schedule and cost trends and provide forecasted cost and schedules to project team + Maintain a register of potential schedule and cost risks + Maintain a register of actual and committed costs + Checks and controls cost movements, compares with current scope and progress as well as with previous forecast. Also Compares with productivity factors and validates accuracy of estimates + Communicates schedule and cost status/forecasts/risk to functional cost owners and drives/supports risk mitigation + Provides internal and external project reporting of project status + Collaborate with 3rd parties on project cost and schedules + Presents all financial data in a transparent way, attends project and management review to present cost status + Provides change order calculations to ensure schedule and cost estimates are accurate + Updates changes in appropriate systems to ensure costs are aligned to the current situation + Aligns with Finance Controller to ensure reconciliation takes place between approved project financial data and books. + Support project close out and claims + Provide support to tenders + Oversee the planning function on the project + Ensure quality of the project controlling reporting. + Ensure accuracy of cost budgets, actuals, and forecasting + Ensure collaboration with functional cost owners to find strategies to reduce cost + Ensure alignment to established standards (WBS, process, procedures, tools usage) + Ensure efficiency and effectives of the project cost control team where applicable. **Quality & Lean:** + Comply with Quality Procedures, work instructions and Processes at GSI level and Project Controls Function + Report or resolve any non-conformances and process in a timely manner + Identify areas of opportunity for standardization / optimization and where possible participate in a Kaizen or similar lean event to implement any identified improvements **EHS** + Demonstrate commitment to safety through participation in formal and informal discussions + Adhere to all safe working procedures in accordance with instructions + Ensure safety work instructions are complied + Participate in the resolution of safety issues. + Initiate actions to improve health and safety where needed **Performance Measurement** + Schedule quality + Cost forecasting quality + Schedule forecast quality + Cost and schedule performance of project + Timeliness of reporting **Qualifications & Experience:** **Required Qualifications:** + Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 5 years of experience in Job Family Group(s)/Function(s)) + Deep domain knowledge of planning and use of Primavera + Strong oral and written communication skills **Desired Knowledge & Experience** + 5+ years planning large turnkey projects + 2+ projects providing cost controlling on large turnkey projects + Lead planner on 2+ turnkey projects + Knowledge of cost control function on large complex turnkey projects + Knowledge of forensic analysis on large complex turnkey projects + Demonstrated ability to analyze and resolve problems + Established project management skills **Planning skills** : + Identifying the key stakeholders from who to get inputs. Explain/exemplify how some would start the planning process; (proactivity) + Clearly identify/understand the scope of work by reading the contract and also pushing the PM/CM to help and prepare contract summary. Push on every function leader to decompose the scope and agree on the schedule; (proactivity/leadership) + Able to translate the project scope of work, restrictions, constraints, assumptions into a schedule. Needs to know how to operate schedule tools, how to create schedule links, task types, WBS; (technical skills) + Able to clearly identify critical paths 1,2,3. Able to leverage the tool to report all variances in the project tasks, how to utilize different baselines and explain the purposes for using it - compare contractual baseline, target baseline, last month plan, forecast dates; (technical skills/autonomy to define own rhythm) + Able to set/explain a project planning rhythm - what kind of tasks would perform? frequency? who is involved? (proactivity/leadership) + Able to explain impacts of schedule management on contractual discussions - capture customer delays, internal delays, forensic analysis... (technical/proactivity/leadership) + Knowledge & Experience on Planning Tools - MS Project, P6 **Cost skills:** + Familiar with project costs management + Able to explain how costs are structured (type of costs, how they are grouped/categorized/reported) + Able to explain how costs are tracked (how as sold is identified, which tools are used (SAP), how costs are reported, how variances are tracked and reported, any customized template) + How invoices are tracked (what's the involvement in the process). **About US Tech Solutions:** US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description Centralized Scheduler CorsoCare Personal Care The Centralized Scheduler will support all Wellness Centralized Schedulers efforts in their administrative role. The Centralized Scheduler will have an assigned centralized team for direct support and will work closely with fellow schedulers. Additionally, Centralized Scheduler will focus on the delivery of a 1440 experience, optimizing performance, and leading employee connections within our communities by building proper training, creating tools, systems, and any special projects for the centralized scheduler position. Required Experience for Centralized Scheduler: Prior experience providing administrative and managerial support to a large staff required. Multi-Site Management Preferred Assisted Living or Memory Care experience is a plus. Proven organizational and communication skills Experienced training skills necessary Advanced computer skills and ability to learn in house systems (e.g. OnShift). CNA Preferred Accountabilities for Centralized Scheduler: Utilizes OnShift to ensure productive staffing to guarantee residents receive impeccable care. Completing bill back spreadsheet Conducts monthly audits of all schedules, FTE tool, position control, agency reports, open position management, external tracking. Monitors recruiting ads and recruits for open care positions at each community they are supporting, monitors 1440 Orientation, onboarding experience and retention. Works closely with PA to ensure screenings are completed timely. Conducts completion of Section 2 of I-9 Confirms employee licensing and certifications. Manages and processes effective payroll including but not limited to, approving/denying PTO, missed punches, processing bonuses upon review from the Regional. Maintains precise employee roster. Communication with on-site leaders regarding new hires within 24 hours of notice Welcome email communication sent to new hire within 24 hours of offer acceptance. Attend monthly meetings with on-site team. Daily and effective communication with regional leader Frequent and effective communication with Wellness Director Assist with projects to help efficiencies for the wellness coordinator position. At minimum 2 weekly meetings with Centralized Interviewing Team. Ability to have difficult constructive conversations. Assists state in data retrieval. 25% Travel to assist other communities. Other Key Responsibilities for Centralized Scheduler: Leads to and supports our 1440 culture and pillars Provides operational support to the Centralized Schedulers for our communities Develops and maintains positive relationships with wellness community leaders and employees Completes appropriate paperwork and recommends improvements and more efficient ways of operating Organizes, implements, and evaluates training for all new hires and existing staff Assists with tracking budget, income, expenses. Available to work weekends as necessary and assigned. Perform other duties as necessary. #SP2

McGrath Honda of Elgin Elgin, IL. Scheduling Coordinator - Service Department We are seeking Service Business Development employees at McGrath Honda of Elgin to join our team! With rapid growth of our service department there is a need for a Scheduling Coordinator to help assist in scheduling and managing customer's service appointments. Essential Duties: (other duties may be assigned) Deliver high levels of customer service Understanding of new software Track and evaluate progress through reports Create and maintain customer account database Data reporting and analysis of customer service history Maintaining high volume of inbound customer traffic flow Professional follow up Create service appointments both over the phone & in person

Job Description Centralized Scheduler Call Center PRN (As Needed): Hours and Days will vary. Sparta Community Hospital is seeking a dedicated and organized individual to join our team as a Centralized Scheduler in our Call Center Department. At Sparta Community Hospital, we're dedicated to providing essential medical services to individuals in the communities we serve. By joining our team, you'll have the opportunity to make a significant impact on the lives of those in need. As a Centralized Scheduler, you will play a crucial role in ensuring smooth and efficient operations within our organization. Your responsibilities will include performing essential administrative tasks and scheduling patients, which is vital for better patient coordination and communication, ultimately leading to a positive patient experience. In addition to our exceptional patient care, we prioritize continuous improvement and innovation. By investing in the latest technologies, our staff have access to the tools they need to deliver the best possible outcomes. At Sparta Community Hospital, we value our employees as our greatest asset. Our generous and competitive benefits package supports your health and wellbeing, allowing for an ideal work/life balance. As an employee of Sparta Community Hospital, benefits include but are not limited to: COMPETETIVE HOURLY WAGE based on experience and availability. EARNED PTO FOR EVERY HOUR WORKED! We acknowledge that you earn your time off! We do not segregate PTO into "separate buckets" that create use it or lose it situations. PTO PAY OUT AT THE END OF THE YEAR. Whether you take a payout at the end of the year or take the time off for yourself - your time is your time. EDUCATION. Looking to advance your career? Sparta Community offers various opportunities for loan and tuition assistance. FLEXIBLE SCHEDULES that allow you to balance your personal and professional responsibilities.

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?Job Description Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department. The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards. The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments. Responsibilities: Scheduling Functions: Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines. Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s). Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow. Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate. Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs. Establish and maintain effective working relationships with physicians, nursing, staff, and management. Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines. Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes. Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule. Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner. Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed. Control Desk Functions: Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients. Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC). Effectively communicates information with other departments, staff, management and physicians. Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols. Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events. Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met. Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements. Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area. Accurately completes operating room assignments/on-call assignments for the required staff. Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our NM AIDET communication tool which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you). Screens all phone call requests for patient information and refers to appropriate staff. Enters facility work orders and supply order when required by assigned department. Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed. Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments. Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager. Patient Registration Functions and Pavilion Communications: Patient Tracking System - checks patients in and enters next days cases into system Registration forms: Patient Information Complete Hospital Consent Advance Directives Medicaid Medicare HIPAA/Privacy Communicate patient/family information to ASU and OR staff Provide assistance/directions to volunteers Ensure patient charts are together for the next day Order unit supplies Maintain waiting room area/coffee & vending machine area - supplies for visitors Other patient registration functions and unit communications as needed Pavilion Communication and Coordination Functions: Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients Maintains and updates Nursing Staff Directory (address and home/cell phone numbers) Maintains and updates triage list Enters broken equipment into data base for repair and ensures broken pagers are replaced Facilitates communication between OR / Pre & Post-op / CSS departments Receives and directs calls from physician offices and patients Other unit communication coordination functions as needed Customer Service Functions: Visitor & Vendor coordination Maintain Visitor/Vendor Sign in & out book Ensure all Visitor/Vendors have badges Confirm access approvals in place according to policies Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed). Coordinate scrub attire/lockers as needed Maintain access approval paperwork for Vendors / Visitors Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery Family and significant others Give directions as needed to lounge/cafeterias, etc. Convey messages to nursing staff/CCs as needed Other Departments: Assist Hospital Transportation staff in checking off / picking up specimens Offer assistance/directions to others Other customer service functions as needed Administrative Support: Orders unit supplies Assists manager and ORSCs with scheduling of conference room, meetings Maintains locker data base Support nursing staff scheduling using hospital dedicated scheduling system Other administrative support as needed OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area. Additional Responsibilities and Qualifications: Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction. Qualifications Required: High school diploma or equivalent. 3-5 years of relevant surgery scheduling or related work experience. Knowledge/certification completion of medical and scheduling terminology. Basic personal computer knowledge. Preferred: College level experience. Previous hospital and team work group experience. Customer Service experience. EPIC Intraop scheduling experience. Strong organizational skills, and proficiency with computers, and business office equipment. Additional Information Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status. Background Check Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act. Artificial Intelligence Disclosure Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. Benefits We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more. Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.