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Become A Scheduler

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Working As A Scheduler

  • Interacting With Computers
  • Getting Information
  • Documenting/Recording Information
  • Organizing, Planning, and Prioritizing Work
  • Processing Information
  • Deal with People

  • Mostly Sitting

  • Repetitive

  • $68,301

    Average Salary

What Does A Scheduler Do

Secretaries and administrative assistants perform routine clerical and administrative duties. They organize files, prepare documents, schedule appointments, and support other staff.

Duties

Secretaries and administrative assistants typically do the following:

  • Answer telephones and take messages or transfer calls
  • Schedule appointments and update event calendars
  • Arrange staff meetings
  • Handle incoming and outgoing mail and faxes
  • Prepare memos, invoices, or other reports
  • Edit documents
  • Maintain databases and filing systems, whether electronic or paper
  • Perform basic bookkeeping

Secretaries and administrative assistants perform a variety of clerical and administrative duties that are necessary to run an organization efficiently. They use computer software to create spreadsheets; manage databases; and prepare presentations, reports, and documents. They also may negotiate with vendors, buy supplies, and manage stockrooms or corporate libraries. Secretaries and administrative assistants also use videoconferencing, fax, and other office equipment. Specific job duties vary by experience, job title, and specialty.

Executive secretaries and executive administrative assistants provide high-level administrative support for an office and for top executives of an organization. They often handle more complex responsibilities, such as reviewing incoming documents, conducting research, and preparing reports. Some also supervise clerical staff.

Legal secretaries perform work requiring knowledge of legal terminology and procedures. They prepare legal documents, such as summonses, complaints, motions, and subpoenas under the supervision of an attorney or a paralegal. They also review legal journals and help with legal research—for example, by verifying quotes and citations in legal briefs.

Medical secretaries transcribe dictation and prepare reports or articles for physicians or medical scientists. They also take simple medical histories of patients, arrange for patients to be hospitalized, or process insurance payments. Medical secretaries need to be familiar with medical terminology and codes, medical records, and hospital or laboratory procedures.

Secretaries and administrative assistants, except legal, medical, and executive is the largest subcategory of secretaries and administrative assistants. They handle an office’s administrative activities in almost every sector of the economy, including schools, government, and private corporations. For example, secretaries in schools are often responsible for handling most of the communications among parents, students, the community, teachers, and school administrators. They schedule appointments, receive visitors, and keep track of students’ records.

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How To Become A Scheduler

High school graduates who have experience using computer software applications, such as word processing and spreadsheets, usually qualify for entry-level positions. Although most secretaries learn their job in several weeks, many legal and medical secretaries require additional training to learn industry-specific terminology. Executive secretaries usually need several years of related work experience.

Education

High school graduates can take courses in word processing and office procedures at technical schools or community colleges. Some temporary placement agencies also provide training in word processing, spreadsheet, and database software.

Some medical and legal secretaries learn industry-specific terminology and practices by attending courses offered at community colleges or technical schools. For executive secretary positions, employers increasingly prefer to hire those who have taken some college courses or have a bachelor’s degree.

Training

Secretaries and administrative assistants typically learn their skills through short-term on-the-job training, usually lasting a few weeks. During this time they learn about administrative procedures, including how to prepare documents. Medical and legal secretaries’ training may last several months as they learn industry-specific terminology and practices.

Work Experience in a Related Occupation

Executive secretaries can gain experience by working in administrative positions that have less challenging responsibilities. Many secretaries and administrative assistants advance to higher level administrative positions.

Licenses, Certifications, and Registrations

Although not required, certification can demonstrate competency to employers.

The International Association of Administrative Professionals offers the Certified Administrative Professional (CAP) certification. Candidates must have a minimum of 2 to 4 years of administrative work experience, depending on their level of education, and pass an examination.

Legal secretaries have several certification options. For example, those with 1 year of general office experience, or who have completed an approved training course, can acquire the Accredited Legal Professional (ALP) certification through a testing process administered by NALS (previously known as National Association of Legal Secretaries). NALS also offers the Professional Legal Secretary (PLS) certification, considered to be an advanced certification for legal support professionals.

The Certified Legal Secretary Specialist (CLSS) certification is conferred by Legal Secretaries International in areas such as intellectual property, criminal law, civil litigation, probate, and business law. Candidates typically need to have 5 years of legal experience and pass an examination to become certified.

Advancement

Secretaries and administrative assistants generally advance to other administrative positions with more responsibilities, such as office supervisor, office manager, or executive secretary.

With additional training, many legal secretaries become paralegals or legal assistants.

Important Qualities

Integrity. Many secretaries and administrative assistants are trusted to handle sensitive information. For example, medical secretaries collect patient data that is required, by law, to be kept confidential in order to protect patient privacy.

Interpersonal skills. Secretaries and administrative assistants interact with clients, customers, or staff. They should communicate effectively and be courteous when interacting with others to create a positive work environment and client experience.

Organizational skills. Secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently.

Writing skills. Secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers. Therefore, they must have good grammar, ensure accuracy, and maintain a professional tone.

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Scheduler Jobs

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Scheduler Career Paths

Scheduler
Project Scheduler Project Manager General Manager
Account Manager
5 Yearsyrs
Office Administrator Accounts Payable Clerk Accounts Receivable Specialist
Accounts Receivable Manager
6 Yearsyrs
Scheduling Coordinator Billing Specialist
Billing Manager
7 Yearsyrs
Account Manager Billing Specialist Business Office Manager
Business Office Director
8 Yearsyrs
Scheduling Coordinator Front Desk Coordinator Office Manager
Business Office Manager
8 Yearsyrs
Human Resources Coordinator Program Manager General Manager
Center Manager
6 Yearsyrs
Human Resources Coordinator Specialist Case Manager
Clinical Manager
8 Yearsyrs
Planner Program Manager Associate Director
Director Of Admissions
7 Yearsyrs
Service Representative Legal Assistant Assistant Office Manager
Executive Assistant/Office Manager
6 Yearsyrs
Operations Manager General Manager Account Executive
Office Manager
5 Yearsyrs
Licensed Practical Nurse Staff Nurse
Patient Care Manager
9 Yearsyrs
Service Representative Service Technician Service Supervisor
Patient Services Manager
8 Yearsyrs
Master Scheduler Purchasing Manager Business Manager
Practice Administrator
10 Yearsyrs
Operations Manager Account Executive Office Manager
Practice Manager
9 Yearsyrs
Master Scheduler Project Manager Engineering Manager
Quality Assurance Manager
9 Yearsyrs
Account Manager Business Manager Billing Manager
Revenue Manager
8 Yearsyrs
Specialist Case Manager
Service Director
9 Yearsyrs
Planner Operations Manager Equipment Operator
Service Supervisor
6 Yearsyrs
Specialist Account Manager Operations Manager
Site Manager
7 Yearsyrs
Office Administrator Paralegal Case Manager
Unit Manager
6 Yearsyrs
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Help others decide if this is a good career for them

Average Length of Employment
Planner/Scheduler 4.3 years
Master Scheduler 3.9 years
Surgery Scheduler 3.3 years
Scheduler Lead 3.2 years
Radiology Clerk 3.1 years
Central Scheduler 2.4 years
Medical Scheduler 2.1 years
Scheduler 2.0 years
Top Employers Before
Cashier 7.0%
Teller 4.2%
Internship 3.5%
Secretary 3.0%
Supervisor 2.8%
Manager 2.7%
Top Employers After
Cashier 4.6%
Manager 3.1%
Teller 3.0%
Supervisor 2.8%

Do you work as a Scheduler?

Scheduler Demographics

Gender

Female

74.8%

Male

23.4%

Unknown

1.8%
Ethnicity

White

78.9%

Hispanic or Latino

12.4%

Asian

6.7%

Unknown

1.4%

Black or African American

0.5%
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Languages Spoken

Spanish

69.5%

French

5.0%

German

3.4%

Portuguese

3.0%

Italian

1.8%

Chinese

1.8%

Arabic

1.8%

Mandarin

1.6%

Dutch

1.4%

Hmong

1.4%

Russian

1.4%

Japanese

1.1%

Urdu

1.1%

Polish

1.1%

Hindi

0.9%

Greek

0.9%

Carrier

0.9%

Korean

0.7%

Tagalog

0.7%

Vietnamese

0.5%
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Scheduler Education

Schools

University of Phoenix

27.2%

Ashford University

6.0%

Kaplan University

5.9%

Liberty University

5.3%

University of Houston

5.0%

Strayer University

4.8%

American InterContinental University

4.3%

Southern New Hampshire University

3.9%

Ultimate Medical Academy - Clearwater

3.8%

Community College of the Air Force

3.8%

Houston Community College

3.3%

Baker College

3.3%

Wichita State University

3.2%

Grand Canyon University

3.2%

Sinclair Community College

3.1%

Michigan State University

3.1%

Pennsylvania State University

2.9%

Texas A&M University

2.7%

Middle Tennessee State University

2.7%

University of Cincinnati

2.5%
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Majors

Business

28.9%

Health Care Administration

12.6%

Medical Assisting Services

7.2%

Nursing

5.7%

Psychology

4.9%

Accounting

4.8%

Criminal Justice

4.1%

General Studies

3.9%

Management

3.9%

Computer Science

2.9%

Liberal Arts

2.5%

Communication

2.4%

Medical Technician

2.4%

Education

2.3%

Computer Information Systems

2.1%

Nursing Assistants

2.1%

Human Resources Management

1.9%

Marketing

1.9%

Finance

1.7%

English

1.7%
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Degrees

Other

32.7%

Bachelors

30.8%

Associate

16.0%

Masters

9.3%

Certificate

6.7%

Diploma

3.1%

License

0.9%

Doctorate

0.5%
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Job type you want
Full Time
Part Time
Internship
Temporary

Real Scheduler Salaries

Job Title Company Location Start Date Salary
Scheduler Suffolk Construction Company, Inc. Los Angeles, CA Nov 15, 2015 $135,000
Scheduler IV HNTB Corporation Plano, TX Sep 26, 2016 $118,560
Staff Scheduler Arcadis U.S., Inc. Chicago, IL Sep 08, 2014 $116,002
Scheduler MCO Construction and Services, Inc. West Palm Beach, FL Sep 15, 2015 $104,000
Scheduler III The Roberts Company Field Services Inc. Raleigh, NC Feb 04, 2015 $103,000
Scheduler II Aecom Technical Services, Inc. Orange, CA Nov 02, 2016 $100,859
Scheduler 3 Stone & Webster Services, LLC Houston, TX Dec 17, 2009 $100,000 -
$125,000
Construction Scheduler Daniel J. Keating Construction Company, LLC. Philadelphia, PA Feb 07, 2011 $100,000
Staff Scheduler Arcadis U.S., Inc. New York, NY Jan 10, 2016 $99,382 -
$120,000
Scheduler 4 Jacobs Engineering Group Inc. Vienna, VA Nov 08, 2010 $97,500
Scheduler The Louis Berger Group, Inc. New York, NY May 20, 2013 $97,323 -
$100,000
Engineering Scheduler Trinity Infrastructure, LLC Dallas, TX Aug 06, 2014 $96,845
Scheduler Broken Hill Proprietary (USA), Inc. Houston, TX Oct 03, 2011 $90,478
Scheduler JCMS, Inc. Newark, NJ Mar 30, 2012 $88,400
Engineering Scheduler SNC-Lavalin Constructors Inc. Augusta, ME Aug 22, 2011 $88,400
Engineering Scheduler Trinity Infrastructure, LLC Dallas, TX Aug 05, 2011 $86,715 -
$87,000
Construction Scheduler Zachry Construction Corporation San Antonio, TX Jan 19, 2016 $85,000
Scheduler Lend Lease Us Construction LMB, Inc. New York, NY Dec 12, 2015 $85,000 -
$115,000
Industrial Product Marketing Scheduler Citgo Petroleum Corporation Houston, TX Oct 01, 2010 $83,200
EPC Scheduler TAS Energy, Inc. Houston, TX Dec 31, 2010 $82,222
BIM Scheduler Enclos Corp. Eagan, MN Sep 15, 2012 $75,000
BIM Scheduler Enclos Corp. Eagan, MN Jan 02, 2012 $75,000
Scheduler (Project Controls) Technip USA, Inc. Claremont, CA Apr 01, 2013 $75,000
Scheduler (Project Controls) Technip USA, Inc. Claremont, CA Aug 11, 2013 $75,000
Scheduler Balfour Beatty Construction, LLC San Diego, CA Apr 07, 2014 $75,000
Scheduler David E. Harvey Builders, Inc. Houston, TX Jan 15, 2013 $73,000
Crude Oil Scheduler BP America Inc. Chicago, IL Jan 23, 2014 $71,900
Supply Chain Scheduler Corsair Memory, Inc. Fremont, CA Mar 01, 2015 $69,722

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Top Skills for A Scheduler

SurgicalProceduresCustomerServiceAppointmentSchedulingDataEntryPhoneCallsMedicalRecordsRadiologySchedulePatientsPayrollInsuranceInformationResourcePatientInformationPatientAppointmentsMRIInsuranceCompaniesPrimaveraFrontDeskProductionSchedulesPatientCareNewPatients

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  1. Surgical Procedures
  2. Customer Service
  3. Appointment Scheduling
You can check out examples of real life uses of top skills on resumes here:
  • Submitted detailed charge sheets with contractual adjustments for surgical procedures and specialty supplies.
  • Provided customer service and duties related to the task of scheduling inspections.
  • Registered patients and appointment scheduling and re-scheduling.
  • Assist vendors, equipment representatives with schedules and in-service meetings, and data entry.
  • Prepare and maintain daily paperwork and reports while managing internal and external phone calls, and emails.

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