Full time. 40 hours/week. Day shift. Monday-Friday, 0730-1600
Perform a variety of specimen collection techniques from patients. Additional duties specific to a location may include: reception, data entry, collection of billing information, specimen processing and client and customer service duties.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout fiscal year.
Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
Leverage innovation everywhere.
Cultivate human talent.
Embrace performance improvement.
Build greatness through accountability.
Use information to improve and advance.
Communicate clearly and continuously.
Skill Requirements
* Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
* Machine: Personal computer.
Physical Demands: Speech clarity, utilization of fingers and hands, standing-remaining on one's feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping. Moderate physical effort (up to 30 pounds); must comply with applicable safety procedures.
Working Conditions: Possible exposure to infection from disease-bearing specimens; regularly exposed to the risk of blood-borne diseases; must comply with applicable safety procedures.
Vision Requirements: Far acuity-ability to see clearly at 20 feet or more; near acuity-ability to see clearly at 20 inches or less; depth perception-ability to judge distance and space relationships; color vision-ability to distinguish and identify different colors.
License/Certification/Education: Requires a High School Diploma or equivalent. Meet all state & local requirements for Phlebotomy. Normally requires a Valid Driver's License along with a clean driving record.
$29k-34k yearly est. 6d ago
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Scheduler
The LTM Group
Scheduler job in Portage, MI
The Home Health Care Scheduler is responsible to coordinate and maintain scheduling for the company's patients and field staff.
Qualifications and Experience Requirements:
Maturity and ability to deal effectively with the demands of the job, as it can be stressful and hectic at times.
Work with patients, caregivers and staff to create schedules.
Effective written and verbal communication skills
Good interpersonal and problem solving skills
Proficient computer skills with knowledge of Microsoft Word and Excel and experience with EMR systems (DeVero)
Goal-oriented
Monday through Friday work schedule with paid major holidays off.
$29k-52k yearly est. 60d+ ago
Scheduler
Woburn Hospital
Scheduler job in Goshen, IN
The Scheduler functions as the primary coordinator for scheduling of all procedures. Inputs patient and case data in the computer system. Follows the department protocols and Scheduling Guidelines to appropriately maintain staffing and resources. Works under the supervision of the Director, Business Manager and RNs in planning, organizing, implementing and evaluating day to day operations.
Position Qualifications
Minimum Education: High school graduate. Computer entry/keyboarding skills.
Minimum Experience: 1 year in hospital or medical setting and knowledge of medical terminology. 1 year of computer applications.
Preferred Experience: Knowledge of surgical procedures
$29k-53k yearly est. 7d ago
Homecare Scheduler
Karing Hearts, LLC
Scheduler job in Goshen, IN
Job DescriptionBenefits:
401(k)
Competitive salary
Paid time off
We are seeking a detail-oriented and organized Scheduler to coordinate caregiver assignments, ensure proper coverage for clients, and maintain consistent communication with staff and clients. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and is committed to delivering high-quality service.
Responsibilities
Schedule and coordinate caregiver shifts based on client needs, staff availability, and skill level
Respond promptly to same-day call-offs and make necessary scheduling adjustments
Maintain accurate and up-to-date schedules in the agency management system
Communicate regularly with caregivers and clients regarding schedules, changes, and updates
Ensure compliance with company policies
Collaborate with the HR department to ensure sufficient caregiver coverage based on ongoing hiring efforts
Provide on-call support during off-hours on a rotating basis
Qualifications:
High school diploma or equivalent
Previous experience in scheduling (preferred)
Previous in homecare (preferred)
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to multitask and prioritize in a fast-paced environment
Compassionate and professional demeanor
$29k-53k yearly est. 13d ago
Residential Scheduler
Adec Inc. 4.2
Scheduler job in Elkhart, IN
The Company:
ADEC's services revolve around one mission: Advocating for and serving people with intellectual and developmental disabilities so they live lives full of informed choice and possibility. ADEC serves more than 1,200 individuals through a variety of programs, including residential, community employment, day programming, and music/recreational therapy.
Why Should you Apply?
ADEC has been providing services to children, adults and families with developmental disabilities for nearly 70 years.
ADEC is a stable well respected active member of the community employing people in both Elkhart and St. Joseph counties. ADEC's Code of Ethics ensure we treat employees with the same dignity and respect we extend to our individuals served.
Up to $50 monthly in student loan assistance
Up to $2500 in tuition assistance
Retirement Program with company match
Holiday, vacation, and sick time
Medical, dental and vision insurance
Gym membership reimbursement
Agency Funded life insurance and long term disability
The Position:
The Group Home Schedulerschedules Group Home Support Staff, including relief, flex, and regular staff to provide coverage of open shifts in the Group Home Program. This includes managing the master schedule and covering openings as a result of vacation and call offs. The Group Home Scheduler provides excellent customer service to employees and managers. This is a great opportunity for someone with scheduling experience, strong computer skills, strong time management and who enjoys working closely with others.
Job Responsibilities:
Coordinate and schedule authorized persons in the open shifts including canceling shifts/persons and shifting scheduled persons to other shifts through use of a master calendar.
Ensure that the Residential Support Staff have their weekly allotted hours by scheduling or assigning them into available open shifts.
Maintain current rosters for Residential Support Staff, Relief, regular on-call staff, overtime staff who are authorized to cover open shifts in the absence of regular staff.
Circulate weekly relief schedules, bi-monthly group home schedules, and monthly relief rosters.
Communicate with Group Home Directors, Managers, and CPO regarding the scheduling needs/problems related to their assigned group homes and the number of open shifts as needed.
Keep requested documentation on overtime usage, scheduling issues for each group home, and relief evaluations.
Other duties as assigned. This job description is subject to change at any time
Job Requirements:
High School Diploma required
Previous scheduling experience in the healthcare field preferred
Ability to understand written directives, write legibly and communicate under stressful conditions
Ability to work independently and be flexible
Demonstrate strong time management and organizational skills in order to prioritize assignments
Successful completion of required trainings
Pass background screening and negative drug test
ADEC is an Equal Opportunity Employer
$23k-26k yearly est. Auto-Apply 18d ago
Medical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo
Bronson Healthcare Group 3.7
Scheduler job in Kalamazoo, MI
CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.
Love Where You Work!
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you're ready for a rewarding new career, join Team Bronson and be part of the experience.
LocationBronson Cancer Center - KalamazooTitleMedical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo
The Medical Secretary II completes surgery scheduling of patients for physicians in the practice. Obtains necessary insurance authorizations for surgical cases. Provides codes for surgical cases for insurance authorization. Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing and/or simple surgical cases (e.g. Obstetrics and Gynecology), validating documentation with correct dates of service and confirming selection of appropriate billing codes. The Medical Secretary II completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served.
Chemotherapy Infusion Scheduler: The infusion scheduler performs chemotherapy scheduling at the Bronson Cancer Center - Kalamazoo for Oncology and Hematology patients. These activities include scheduling complex oncology appointments including Labs, Physician/APP office visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures. Makes schedule changes as they may occur on patient schedules or provider schedules. Ensures an accurate and safe schedule for the Cancer Center infusion room and manages schedules for radiation and gynecology oncology treatment patients from outside referrals.
The Infusion scheduler works closely with the providers, nursing staff, and other care team members to schedule accurate and safe treatments for the patient. They would communicate with patients continuously with appointment updates. They would handle phone calls regarding patient appointments. They would confirm treatments have an authorization prior to scheduling treatment appointments.
Trauma: The Medical Secretary II provides clinical and clerical support to 8 Physician's & 5 Advanced Practice Providers. Completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served.
High school diploma or general education degree (GED) required
6-12 months coding experience in a health care setting preferred
CPC preferred
For Trauma only:
Medical Assisting Certificate Required
• Must have working knowledge of ICD-9 and CPT coding with emphasis on area of specialty working in
• Strong medical terminology
• Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job
• Requires excellent communication skills and positive customer relations orientation
• Must have excellent communication skills (orally, face to face and/or by telephone, and in writing) and a positive customer relations orientation
• Must be able to work independently and demonstrate effective problem-solving
Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time.
The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
• Surgery Scheduling
o Perform surgery scheduling of patients for physicians in the practice with appropriate surgery department and block appropriate time in office.
o Obtain insurance authorizations for surgical cases.
o Obtain necessary documents and/or testing for patients.
o Coordinate surgery scheduling with other physicians.
o Communicate surgery date and time with patients and physicians.
• Professional Billing
o Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing, and/or simple surgery cases, validating documentation with correct dates of service and confirming selection of appropriate billing codes.
o Run reports (e.g., Charge Summary) as necessary for physician review and CBO.
• Maintain necessary spreadsheets tracking authorizations and surgical case/procedures.
• Relays messages to providers.
• General clerical duties including internal/external correspondence and answering telephones.
• Completes required forms or letters as necessary.
For Trauma only:
Assists with scheduling of meetings (documentation of minutes), depositions, rep visits, ect.
Responsible for patient clinic
Scheduling of patient appointments, assisting with FMLA paperwork, prescription refills and follow up care
Responsible for call calendars within practice and Bronson Call systems
ShiftFirst ShiftTime TypeFull time Scheduled Weekly Hours40Cost Center8553 Chemotherapy (BMH)
Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
Please take a moment to watch a brief video highlighting employment with Bronson!
$24k-30k yearly est. Auto-Apply 5d ago
Scheduler
Emmanuel Hospice
Scheduler job in Grand Rapids, MI
Scheduler- Full-Time | Grand Rapids, MI and Surrounding Areas
Emmanuel Hospice is seeking a detail-oriented Scheduler to join our team. In this role, you will coordinate day-to-day and future scheduling for our field teams, ensuring consistent care delivery and timely communication of changes. You will work closely with Clinical Leadership and Office Support teams while also providing support to Human Resources through our time and attendance software.
Key Responsibilities:
Prepare and communicate staff schedules, including weekend and on-call coverage.
Update scheduling software and spreadsheets with accurate information.
Coordinate coverage for vacations, call-ins, training, and other staffing needs.
Monitor and maintain Teams schedules across multiple disciplines.
Manage HRIS functions, including timecard approvals and PTO requests.
Maintain and update coverage spreadsheets, night/weekend/holiday schedules, and monthly physician schedules.
Assign tasks in MatrixCare during Hope Visits/SFV checks.
Support Office team with communication to patients, families, and vendors.
Ensure compliance with HIPAA, organizational policies, and state/federal regulations.
Qualifications:
High School Diploma or equivalent required; some college preferred.
Previous healthcare experience required; hospice or homecare experience preferred.
Experience with Electronic Medical Records and Microsoft Office products.
Strong background in customer service, clerical work, and scheduling.
Physical Requirements:
Ability to lift/move office supplies and materials up to 25 pounds.
Occasional travel within Emmanuel Hospice's service area.
Benefits:
Competitive pay up to $23/hour
Mileage reimbursement at the federal rate
Generous PTO package
403(b) retirement plan with employer match
Medical, Dental, and Vision coverage starting Day 1
Employer-paid Life and Short-Term Disability
Self-care coaching and Employee Assistance Program
Technology provided as needed (laptop/iPad, cell phone)
Our Commitment:
Emmanuel Hospice is deeply committed to diversity, equity, and inclusion . We strive to create a safe, welcoming, and transformative environment for all staff and patients. We encourage applicants from all backgrounds to apply-even if you don't meet every qualification. Let us get to know your strengths and potential.
Why Join Us?
At Emmanuel Hospice, we are committed to delivering compassionate care and fostering a supportive work environment. If you are organized, proactive, and passionate about making a difference, we'd love to hear from you!
$23 hourly Auto-Apply 12d ago
Assignment & Scheduling Clerk
Allegan County 3.6
Scheduler job in Allegan, MI
Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan.
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!
Job Summary:
Schedules circuit court felony and civil proceedings and coordinates circuit court case evaluation proceedings. Performs various clerical support functions such as appointing counsel, screening visitors and phone calls, preparing case activity and payroll reports, as well as processing judicial disqualifications.
Starting Wage: $24.26 per hour, full-time
Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date
- Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium)
- County-funded Health Savings Account with our two high-deductible medical plans
- County-paid employee life insurance coverage
- County-paid short-term disability coverage, up to 52 weeks
- Generous retirement plan, including a county contribution of 7% of your annual earnings
- Tuition Reimbursement Program for college degree courses
- Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.
- 13 paid holidays, in addition to PTO
- FREE use of Allegan County government's two fitness centers
Responsibilities and Duties:
Schedules circuit court felony and civil matters for hearings, motions, conferences, trials and sentencing. Coordinates scheduling with attorneys, prosecutors and probation/parole officers, issues notices of scheduled proceedings and addresses requests for adjournments in accordance with court policy.
Prepares and maintains the court calendar.
Prepares and distributes dockets for scheduled motions.
Tracks status and progress of cases to determine future scheduling and court action requirements to ensure compliance with case flow management standards. Modifies court calendar and docket as needed.
Coordinates case evaluation proceedings with case evaluation panel members and parties involved in case evaluation, issues case evaluations schedules, obtains and distributes case evaluation summaries, prepares and issues evaluations and notices of results, and collects and distributes payments.
Prepares appellant appointed counsel orders as directed by the judges, appoints counsel and distributes orders to the parties. Prepares appellate assigned counsel appointment reports. Maintains current roster of MAACS attorneys available for assignment.
Education and Experience:
High School Diploma or equivalent (G.E.D.). Additional legal terminology, legal secretarial or related coursework is preferred.
Two to three (2-3) years of case processing experience, preferably in a circuit court or closely related legal setting.
Click here to review entire job description
Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website:
https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000
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$24.3 hourly 5d ago
Scheduling Coordinator
Right at Home Grand Rapids and Kalamazoo
Scheduler job in Kalamazoo, MI
Responsive recruiter Benefits:
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!
We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.
The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees.
Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties.
Assist with recruiting, hiring, onboarding, training and personnel management.
Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
The ideal candidate has prior experience working in the home care industry or medical office setting.
This role will primarily works in the Kalamazoo office but may need to travel locally to support the business
The desired candidate will possess the following:
High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Be available as required for on-call duty outside of normal office hours.
Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids
Compensation: $45,000.00 - $50,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed.
That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others.
To our care team members, we commit to deliver the following experiences when you partner with Right at Home:
We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development.
We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients.
We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients.
We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
$45k-50k yearly Auto-Apply 44d ago
Appointment Scheduler/Registrar- Cardiology
Elkhart Clinic 3.7
Scheduler job in Elkhart, IN
Job Title:
REGISTRATION / SCHEDULER
JD#
Reg-003
Reports To:
Practice Manager
Effective
5-1-2024
Status:
Full Time
Revised:
5-1-2024
Job Summary:
The senior scheduler is responsible for registering and scheduling patients. Exceptional customer service for both internal and external customers is essential to this role. The Sr. Scheduler is the subject matter expert for scheduling and registration processes.
Duties and Responsibilities:
Responsible for scheduling all physician orders, new referrals, and schedules patients for return appointments on a daily basis.
Checks patients in for appointments and confirms insurance.
May perform preauthorization for appointments, labs, or procedures.
Faxes or scans patient information as needed.
Schedules any changes or corrections per MD orders in EMR
Adheres to all HIPAA, PHI, and CMS compliance requirements.
Analyzes processes and provides recommendation for improvements.
Is SME for EMR for office staff.
Trains newly hired staff in scheduling and / or registration procedures
Required Skills and Abilities:
Demonstrate a high level of multi-tasking skills in a fast-paced environment
Ability to provide and demonstrate compassionate customer service.
Effectively demonstrate communicate with a diverse group of people
Mastery of medical terminology
Able to navigate and demonstrate interpersonal relationships successfully.
Positive attitude and a strong work ethic
Tech savvy
Train others with measurable outcomes
Education and Experience
High school diploma or equivalent required
Associates degree, certification or additional educational experience preferred
3-5 years' experience in a scheduling or registrar position required.
Scheduler, MA or medical reception experience required.
Physical, Mental Demands/Working Environment
Note: Reasonable accommodations may be made for individuals with disabilities to perform essential functions of this position
General Activity
Number of Hours
None
1 -4
4-8
8-12
Drive
x
Sit
x
Stand
x
Walk
x
Up to 1/2 of shift
1/2 or more of shift
Motion
Bend
x
Squat
x
Crawl
x
Climb
x
Reach
x
Lift
x
Carry
x
Push
x
Pull
x
Twist
x
Turn
x
Use of Hands and Feet
Right Hand
x
Left Hand
x
Right Foot
x
Left Foot
x
Weight Lifted/Force Exerted
Up to 10 lbs.
Up to 25 lbs.
Up to 50 lbs.
x
Up to 100 lbs.
More than 100 lbs.
Body Fluid Exposure
Yes
No
Mental Demands
Yes
No
Attention Span
X
Concentration
X
Conceptualization
X
Influence People
x
Memory
X
Patience
X
Problem Solving
X
Relate to Others
x
Working Environment
Indoor
x
Outdoor
x
High Temperatures
x
Low Temperatures
x
Loud Noise
x
Fumes
x
Confined Areas
x
Radiation Area
x
Other Physical Demands:
None
Other Working Conditions:
None
SUPERVISORY RESPONSIBILITIES:
None
Disclaimer:
Elkhart Clinic does not discriminate based on race, color, religion, sex, sexual orientation, age, national origin, marital status, citizenship, physical or mental disability, or veteran status. The above job description is intended to describe the general nature and level of work being performed by people assigned to this job. The list is not intended to be an all-exhaustive list of responsibilities and duties required and may include other duties as assigned.
$28k-34k yearly est. Auto-Apply 7d ago
Centralized Phone Scheduler
The Cancer & Hematology Centers
Scheduler job in Grand Rapids, MI
Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families.
We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you're going through and can offer compassion and resources to help. To us, it's important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.
Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
Job Description:
The Centralized Phone Scheduler facilitates excellent patient care by supporting and collaborating with clinic team.
Desired/Required Qualifications:
Education:
Required High School Diploma or equivalent
Specific skill & abilities:
Required to successfully complete orientation program
Preferred one year experience in an outpatient physician practice or healthcare setting
Primary Duties and Responsibilities
Answers phone calls related to scheduling or rescheduling appointments and tests. Communicates with in a caring and respectful manner.
Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists. May need to perform functions of role in clinic and patient facing based on need determined by management.
Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards.
Collaborates with other care team members and anticipates their needs to ensure coordinated patient care.
Utilizes and maintains patient electronic medical record
Assists with ongoing quality improvement to provide efficient, cost-effective care.
Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role.
All other duties as assigned.
$26k-33k yearly est. Auto-Apply 60d+ ago
Scheduling Coordinator
Miller Orthodontics
Scheduler job in Grand Rapids, MI
The Scheduling Coordinator is responsible for handling the patient intake and flow and coordinating all appointments and scheduling with the practice and doctors. This role is vital and requires a high level of attention to detail and organization in a fast-paced environment.
Key Benefits:
In addition to your hourly rate, we offer a competitive benefits package that includes monthly bonus opportunities, Medical/Rx, Dental, and Vision coverage, a retirement plan (401-k) with a percentage match, flexible spending accounts, health savings accounts, an employee assistance program, and several other benefit options.
Benefit-eligible new hires can enroll in coverage that is effective on their first day of employment. Further details on the benefits program are available upon request.
Essential Job Function:
Schedule, authorize and send pertinent medical records/orders for appointments
Maintain a positive and friendly attitude, phone etiquette, and deliver excellent customer service to patients
Coordinate patient schedule and flow for the practice and maintain schedules with accuracy and attentiveness
Be receptive to training and coaching on best practices
Maintain an organized workspace
Coordinate with other team members and doctors as needed for scheduling issues or questions
Overseeing incoming new patients to be scheduled from referring practices, online web and online scheduling.
Knowledge, Skills and Abilities:
Understanding of best practices in the industry as it relates to schedule coordination and patient intake
Excellent customer service experience
Have excellent written and oral communication skills
Compassion and high level of service for our patients, parents, and staff
Integrity, always doing the right thing
Dependable, reliable to be at work when scheduled
Attention to detail
Able to organize work, engage in a variety of tasks simultaneously and consistently meet deadlines
Professional manner and appearance at all times
Computer skills: Microsoft office and Web Browser
Telephone skills: Proper telephone etiquette and information gathering skills
Education and Experience
High-School Diploma Required
1-3 Years Relative Experience
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.
$32k-47k yearly est. Auto-Apply 13d ago
Client Services Appointment Scheduler
Law Offices of David l Carrier p c
Scheduler job in Grand Rapids, MI
Job Title: Scheduler
Department: Client Services
Reports to: Director of Operations
FLSA Status: Hourly Non-Exempt
Hours: 8:30 AM to 5:30 PM
Statement of Purpose:
The Scheduler is the person who updates, maintains, organizes and verifies the calendars of each person in each of our offices that conducts client meetings.
This person will be a hard-working, detail oriented, professional with the ability to handle competing priorities and strict deadlines with a smile on their face. This person will be comfortable incorporating new and effective ways to achieve better results.
Objectives, tasks, duties, functions & responsibilities:
Scheduling, rescheduling, confirming and canceling appointments
Assisting in the closing of sales meetings, preparing invoices, taking payments
Follow up phone calls made to clients or potential clients to schedule next meetings
Design and maintain monthly “out of office” calendars for staff members that work in more than one office
Answering incoming phone calls, transferring phone calls to appropriate staff members and sometimes taking messages.
Office opening/closing procedures.
Monitoring the number of each meeting type scheduled by week so that we do not overbook our production departments
All preparation and management of workshops including but not limited to, scheduling, registration, room set-up, ZOOM webinar, sign-up clients, and client follow-through the sales funnel, tracking results in excel, and achieving conversion goals.
Education Required: Bachelor's Degree or equivalent in work experience
Qualifications / Specific Skills required:
•At least 2 years of customer/client service experience in a professional environment
•Type 60 wpm with better than 96% accuracy
•Proficient in all Microsoft office programs
•Excellent communication skills both verbal and written
•Experience with the LawMatics and Clio database software is a plus
Work Location: Grand Rapids 4 days per week, Holland, Norton Shores or Portage once per week.
* This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities. There may be unplanned activities and other duties assigned.
$26k-34k yearly est. Auto-Apply 42d ago
Patient Registration Specialist
Orthopaedic Associates of Michigan 3.8
Scheduler job in Grand Rapids, MI
Title: Patient Registration Specialist
Hours: Fulltime (40 hours/week): Typical shifts fall between 8:00AM and 4:00PM, M-F
Work Environment: Onsite
About Us
Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation.
As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome.
Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play.
Position Summary
As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking.
Essential Responsibilities
Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times.
Collect patient information and ensure all necessary forms are completed and signed.
Verify patient insurance.
Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences.
Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office.
Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy.
Collect any copayments, deductibles, and/or outstanding balances from patients.
Accurately post payments and provide patients with receipts.
Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions.
Identify and services and/or procedures that require modifiers and post accordingly.
Verify that all patient encounters are accounted for and posted to the appropriate patient account.
Consult with clinical staff or provider regarding any charge/coding questions.
Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure.
Research and correct any posting errors.
Report cash shortages to supervisor.
Answer and transfer phone calls.
Answer patient questions as needed.
Reach out to appropriate OAM personnel to assist with any questions that require further follow up.
Address and respond to all complaints in a timely manner.
Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures.
Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming.
Maintain an organized and clean work space.
Other duties as assigned by management.
Required & Preferred Qualifications
Education, Training, and Experience:
Required:
1+ years of experience working in a healthcare setting.
Minimum typing speed of 45 works/minute.
High School Diploma/GED.
Reliable transportation as this is a float role.
Preferred:
2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice.
Experience with patient accounting software.
Specific Skills, Knowledge, and Abilities:
Exceptional customer service skills.
Great problem solving and critical thinking skills.
Knowledge of HIPAA guidelines and requirements.
Knowledge of third party payer requirements.
Knowledge of Federal and State billing regulations and guidelines.
Strong written and verbal communication skills.
Ability to multi-task while remaining very detail-oriented.
Highly organized and self-motivated.
Must be computer savvy and proficient in MS Office.
Motor, Sensory, and Physical Requirements:
Ability to sit for long periods of time.
Some bending, stooping, lifting, and reaching required.
Ability to lift up to 50 pounds (on rare occasions).
Manual dexterity required to operate modern office equipment.
Must have normal or correctible range of hearing, speech, and eyesight.
$26k-31k yearly est. Auto-Apply 10d ago
Patient Service Tech Specialist
Beacon Health System 4.7
Scheduler job in Kalamazoo, MI
Full time. 40 hours/week. 3 am start time. 8 or 10 hr shift. Weekends and holidays per unit rotation.
Perform a variety of specimen collection techniques from patients. Additional duties specific to a location may include: reception, data entry, collection of billing information, specimen processing and client and customer service duties.
MISSION, VALUES and SERVICE GOALS
MISSION: We deliver outstanding care, inspire health, and connect with heart.
VALUES: Trust. Respect. Integrity. Compassion.
SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
Attends and participates in department meetings and is accountable for all information shared.
Completes mandatory education, annual competencies and department specific education within established timeframes.
Completes annual employee health requirements within established timeframes.
Maintains license/certification, registration in good standing throughout fiscal year.
Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
Adheres to regulatory agency requirements, survey process and compliance.
Complies with established organization and department policies.
Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon's six-point Operating System, referred to as The Beacon Way:
Leverage innovation everywhere.
Cultivate human talent.
Embrace performance improvement.
Build greatness through accountability.
Use information to improve and advance.
Communicate clearly and continuously.
Skill Requirements
* Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
* Machine: Personal computer.
Physical Demands: Speech clarity, utilization of fingers and hands, standing-remaining on one's feet in an upright position, sitting-remaining in the normal seated position, handling-seizing, holding, grasping. Moderate physical effort (up to 30 pounds); must comply with applicable safety procedures.
Working Conditions: Possible exposure to infection from disease-bearing specimens; regularly exposed to the risk of blood-borne diseases; must comply with applicable safety procedures.
Vision Requirements: Far acuity-ability to see clearly at 20 feet or more; near acuity-ability to see clearly at 20 inches or less; depth perception-ability to judge distance and space relationships; color vision-ability to distinguish and identify different colors.
License/Certification/Education: Requires a High School Diploma or equivalent. Meet all state & local requirements for Phlebotomy. Normally requires a Valid Driver's License along with a clean driving record.
$29k-34k yearly est. 5d ago
Homecare Scheduler
Karing Hearts
Scheduler job in Goshen, IN
Responsive recruiter Benefits:
401(k)
Competitive salary
Paid time off
We are seeking a detail-oriented and organized Scheduler to coordinate caregiver assignments, ensure proper coverage for clients, and maintain consistent communication with staff and clients. The ideal candidate thrives in a fast-paced environment, has excellent communication skills, and is committed to delivering high-quality service.
Responsibilities
Schedule and coordinate caregiver shifts based on client needs, staff availability, and skill level
Respond promptly to same-day call-offs and make necessary scheduling adjustments
Maintain accurate and up-to-date schedules in the agency management system
Communicate regularly with caregivers and clients regarding schedules, changes, and updates
Ensure compliance with company policies
Collaborate with the HR department to ensure sufficient caregiver coverage based on ongoing hiring efforts
Provide on-call support during off-hours on a rotating basis
Qualifications:
High school diploma or equivalent
Previous experience in scheduling (preferred)
Previous in homecare (preferred)
Strong organizational skills and attention to detail
Excellent verbal and written communication skills
Ability to multitask and prioritize in a fast-paced environment
Compassionate and professional demeanor
Compensation: $45,000.00 - $48,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Professional caregivers go by many names: homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.
This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the agency location, and not to Home Care Evolution Corporate.
$45k-48k yearly Auto-Apply 11d ago
Scheduler
Emmanuel Hospice
Scheduler job in Grand Rapids, MI
Scheduler-
Full-Time | Grand Rapids, MI and Surrounding Areas
Emmanuel Hospice is seeking a detail-oriented Scheduler to join our team. In this role, you will coordinate day-to-day and future scheduling for our field teams, ensuring consistent care delivery and timely communication of changes. You will work closely with Clinical Leadership and Office Support teams while also providing support to Human Resources through our time and attendance software.
Key Responsibilities:
Prepare and communicate staff schedules, including weekend and on-call coverage.
Update scheduling software and spreadsheets with accurate information.
Coordinate coverage for vacations, call-ins, training, and other staffing needs.
Monitor and maintain Teams schedules across multiple disciplines.
Manage HRIS functions, including timecard approvals and PTO requests.
Maintain and update coverage spreadsheets, night/weekend/holiday schedules, and monthly physician schedules.
Assign tasks in MatrixCare during Hope Visits/SFV checks.
Support Office team with communication to patients, families, and vendors.
Ensure compliance with HIPAA, organizational policies, and state/federal regulations.
Qualifications:
High School Diploma or equivalent required; some college preferred.
Previous healthcare experience required; hospice or homecare experience preferred.
Experience with Electronic Medical Records and Microsoft Office products.
Strong background in customer service, clerical work, and scheduling.
Physical Requirements:
Ability to lift/move office supplies and materials up to 25 pounds.
Occasional travel within Emmanuel Hospice's service area.
Benefits:
Competitive pay up to $23/hour
Mileage reimbursement at the federal rate
Generous PTO package
403(b) retirement plan with employer match
Medical, Dental, and Vision coverage starting Day 1
Employer-paid Life and Short-Term Disability
Self-care coaching and Employee Assistance Program
Technology provided as needed (laptop/iPad, cell phone)
Our Commitment:
Emmanuel Hospice is deeply committed to diversity, equity, and inclusion. We strive to create a safe, welcoming, and transformative environment for all staff and patients. We encourage applicants from all backgrounds to apply-even if you don't meet every qualification. Let us get to know your strengths and potential.
Why Join Us?
At Emmanuel Hospice, we are committed to delivering compassionate care and fostering a supportive work environment. If you are organized, proactive, and passionate about making a difference, we'd love to hear from you!
$23 hourly Auto-Apply 10d ago
Assignment & Scheduling Clerk
Allegan County 3.6
Scheduler job in Allegan, MI
Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan.
Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team!
Job Summary:
Schedules circuit court felony and civil proceedings and coordinates circuit court case evaluation proceedings. Performs various clerical support functions such as appointing counsel, screening visitors and phone calls, preparing case activity and payroll reports, as well as processing judicial disqualifications.
Starting Wage: $24.26 per hour, full-time
Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date
- Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium)
- County-funded Health Savings Account with our two high-deductible medical plans
- County-paid employee life insurance coverage
- County-paid short-term disability coverage, up to 52 weeks
- Generous retirement plan, including a county contribution of 7% of your annual earnings
- Tuition Reimbursement Program for college degree courses
- Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1.
- 13 paid holidays, in addition to PTO
- FREE use of Allegan County government's two fitness centers
Responsibilities and Duties:
Schedules circuit court felony and civil matters for hearings, motions, conferences, trials and sentencing. Coordinates scheduling with attorneys, prosecutors and probation/parole officers, issues notices of scheduled proceedings and addresses requests for adjournments in accordance with court policy.
Prepares and maintains the court calendar.
Prepares and distributes dockets for scheduled motions.
Tracks status and progress of cases to determine future scheduling and court action requirements to ensure compliance with case flow management standards. Modifies court calendar and docket as needed.
Coordinates case evaluation proceedings with case evaluation panel members and parties involved in case evaluation, issues case evaluations schedules, obtains and distributes case evaluation summaries, prepares and issues evaluations and notices of results, and collects and distributes payments.
Prepares appellant appointed counsel orders as directed by the judges, appoints counsel and distributes orders to the parties. Prepares appellate assigned counsel appointment reports. Maintains current roster of MAACS attorneys available for assignment.
Education and Experience:
High School Diploma or equivalent (G.E.D.). Additional legal terminology, legal secretarial or related coursework is preferred.
Two to three (2-3) years of case processing experience, preferably in a circuit court or closely related legal setting.
Click here to review entire job description
Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website:
https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000
$24.3 hourly Auto-Apply 4d ago
Scheduling Coordinator
Right at Home Grand Rapids and Kalamazoo
Scheduler job in Kalamazoo, MI
Job DescriptionBenefits:
Bonus based on performance
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!
We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!
We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential.
The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a best in home care experience for clients and employees.
Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled.
Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties.
Assist with recruiting, hiring, onboarding, training and personnel management.
Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment.
The ideal candidate has prior experience working in the home care industry or medical office setting.
This role will primarily works in the Kalamazoo office but may need to travel locally to support the business
The desired candidate will possess the following:
High school graduate or equivalent with two years of business experience.
Able to work independently, demonstrating sound judgment.
Be available as required for on-call duty outside of normal office hours.
Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids
$32k-46k yearly est. 17d ago
Client Services Appointment Scheduler
Law Offices of David L Carrier P C
Scheduler job in Grand Rapids, MI
Job Title: Scheduler
Department: Client Services
Reports to: Director of Operations
FLSA Status: Hourly Non-Exempt
Hours: 8:30 AM to 5:30 PM
Statement of Purpose:
The Scheduler is the person who updates, maintains, organizes and verifies the calendars of each person in each of our offices that conducts client meetings.
This person will be a hard-working, detail oriented, professional with the ability to handle competing priorities and strict deadlines with a smile on their face. This person will be comfortable incorporating new and effective ways to achieve better results.
Objectives, tasks, duties, functions & responsibilities:
Scheduling, rescheduling, confirming and canceling appointments
Assisting in the closing of sales meetings, preparing invoices, taking payments
Follow up phone calls made to clients or potential clients to schedule next meetings
Design and maintain monthly “out of office” calendars for staff members that work in more than one office
Answering incoming phone calls, transferring phone calls to appropriate staff members and sometimes taking messages.
Office opening/closing procedures.
Monitoring the number of each meeting type scheduled by week so that we do not overbook our production departments
All preparation and management of workshops including but not limited to, scheduling, registration, room set-up, ZOOM webinar, sign-up clients, and client follow-through the sales funnel, tracking results in excel, and achieving conversion goals.
Education Required: Bachelor's Degree or equivalent in work experience
Qualifications / Specific Skills required:
•At least 2 years of customer/client service experience in a professional environment
•Type 60 wpm with better than 96% accuracy
•Proficient in all Microsoft office programs
•Excellent communication skills both verbal and written
•Experience with the LawMatics and Clio database software is a plus
Work Location: Grand Rapids 4 days per week, Holland, Norton Shores or Portage once per week.
* This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities. There may be unplanned activities and other duties assigned.
The average scheduler in Kalamazoo, MI earns between $22,000 and $69,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.
Average scheduler salary in Kalamazoo, MI
$39,000
What are the biggest employers of Schedulers in Kalamazoo, MI?
The biggest employers of Schedulers in Kalamazoo, MI are: