Scheduler jobs in Kenner, LA

Private Family Practice Full Time Position We Are Open: Monday - Friday 8 am - 6 pm, Sat 8 am - 12 Noon Plus Paid Overtime MUST Be Close By/ Local Person To Gretna, LA 70057 Medical Receptionist/Front Desk Full Time Position Benefit Package: Paid Health Insurance, Paid Holidays and Paid Vacation, Bonuses Plus Paid Over Time Sorry Must Be a Medical Receptionist NO New Grads Please Apply By CV or Resume

General Description: The scheduler is responsible for building & maintaining all maintenance schedules. Schedules are activity-based, resource-levelled, prioritized, and logically tied. Successful Candidate Characteristics * Craft Construction Experience or Hands-On Turnaround/Major Project Experience * Demonstrate Advanced Primavera Software Skill * Advanced Microsoft Office Skill * Advanced Interpersonal & Communication Skills Basic Roles & Responsibilities * Fully understand the basics of scheduling * Schedule mechanics and understanding of activities/tasks, setting priorities, defining logic ties, milestones, durations, resources, etc. * Create and manage baselines. * Identify critical path and optimize. * Resource levelling based on client priority * Lead Schedule meetings with Asset Leadership, Advisors, Maintenance Team Lead, Planners, and any others to ensure an optimized, effective, and efficient schedule is delivered and transparent to all stakeholders. * Advanced P6 Primavera skill required. * P6 scheduling skills include: * The ability to develop an optimal WBS structure with appropriate milestones to manage execution and highlight key risks and opportunities. * Developing a fully Integrated schedule, with activities from all sources of execution during the Event or Project. * Experience in multiple schedule integration. * Developing a schedule with appropriate logic ties that reflect the constraints in the field and provide a realistic view of the sequence of work. * Levelling of resources based on an established priority scheme and personnel capacity. * Development and understanding of critical path, near critical path, and critical mass jobs for the event, and monitoring the impacts of total float throughout execution. * Setting of Baselines and progressing the schedule on a predetermined basis with input from the execution organization. * Must demonstrate 5+ years of Scheduling Experience in Primavera P6. Primavera Scheduling experience preferred, managing execution schedules for multiple Major Turnarounds or Project Events, and/or a portfolio of Major Maintenance events or smaller Capital Projects.

Job Details D.I.S. Women and Advanced Imaging - Metairie, LA Full Time DayFull Time Call Center Schedulers The Scheduler for our Imaging Call Center will be responsible for coordinating and managing the scheduling of patient appointments for imaging services (e.g., X-rays, MRIs, CT scans, etc.). This role requires exceptional attention to detail, strong communication skills, and the ability to work in a fast-paced environment. The Scheduler will act as a liaison between patients, medical staff, and imaging departments to ensure timely and accurate appointment scheduling while maintaining a high level of customer service. Key Responsibilities: Scheduling Appointments: Schedule imaging appointments for patients based on their availability, physician orders, and imaging center protocols. Manage and maintain accurate schedules for radiologists, technicians, and imaging rooms. Confirm appointments and provide reminders to patients, ensuring they are informed of preparation requirements. Customer Service: Answer inbound and outbound calls from patients, healthcare providers, and medical staff regarding appointment scheduling, availability, and general inquiries. Provide exceptional customer service by addressing patient concerns and resolving scheduling conflicts promptly and professionally. Data Entry and Documentation: Accurately enter patient information, imaging orders, and appointment details into scheduling software or databases. Update and maintain patient records, ensuring all information is current and correct. Collaboration with Medical Staff: Coordinate with medical professionals (e.g., physicians, radiologists, and technicians) to ensure proper scheduling and efficient flow of patient appointments. Work with imaging departments to handle urgent or last-minute schedule changes, cancellations, and rescheduling. Manage Delays and Cancellations: Track and manage cancellations and rescheduling, ensuring minimal disruption to patient care and imaging center operations. Notify patients promptly of any schedule changes or delays, offering alternative appointment options when necessary. Compliance and Accuracy: Ensure all appointments comply with relevant healthcare regulations, insurance requirements, and organizational policies. Maintain confidentiality of patient data in accordance with HIPAA and other relevant privacy regulations. Qualifications: Education: High school diploma or equivalent required; associate's degree or relevant healthcare certification preferred. Experience: Previous experience in a call center, healthcare scheduling, or administrative support is preferred. Experience in imaging or medical office settings is a plus. Skills: Strong organizational and multitasking abilities. Excellent verbal and written communication skills. Proficient in using scheduling software, electronic health records (EHR), and basic office applications (e.g., Microsoft Office). Ability to handle sensitive patient information with discretion and in compliance with privacy regulations. Ability to work well under pressure, managing multiple schedules and urgent requests simultaneously. Personal Characteristics: Detail-oriented, with a strong focus on accuracy. Compassionate and patient with clients, especially in managing difficult situations or urgent requests. Adaptable and able to handle high call volumes and shifting priorities.

**Power Your Future with Qualus** as a Senior Scheduler within our Program Management Organization. The Senior Scheduler will support the development and protection of project schedules related to complex electric utility projects. **Responsibilities** + Develop coordinate and maintain detailed project schedules for individual projects and programs for project portfolio within Primavera P6 + Facilitate schedule development and maintenance with the full project team (i.e. engineering licensing and permitting procurement construction) + Analyze schedule information and provide project teams with recommended corrective action to ensure projects meet required in service dates + Prepare detailed schedule reports as required (i.e. critical path view baseline vs. actual view look ahead view milestone view what-if scenarios + Develop coordinate and maintain financial schedule estimate budget resource procurement and other data within Primavera P6 that may be required for individual projects and for the project portfolio. + Develop coordinate and maintain status reporting and dashboards for the financial aspects and schedules within Primavera P6 including performance indices such as CPI SPI and other Key Performance Indices (KPI's)) + Employee will support the Project Management team to provide effective integrated project schedule monitoring tracking budget variance forecasting project scheduling of key milestones and provide cost and schedule reports. \#LI-MH1 **Qualifications** + Bachelor's Degree in Business Engineering or Construction with 8+ years equivalent work experience + Electric Utility industry experience is preferred + 8+ years of Project Management Scheduling concepts (Activity Definition and Sequencing Resource Estimating Activity Duration Estimating CPM and Baseline analysis Earned Value etc.) + Primary experience with Primavera P6 + Proficiency with Microsoft Office tools such as Excel PowerPoint and Word + Strong understanding of the project progression The expected compensation range for this position is based upon several factors, including but not limited to education, qualifications, prior relevant work experience and work location. **Benefits & Compensation** Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify. The expected compensation range for this position is based upon several factors, including but not limited toeducation, qualifications, prior relevant work experience and work location. **Company Overview** Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 1,800 professionals, with offices throughout the U.S. and Canada. **EEO** At Qualus, we believe everyone has value; and that the diversity and inclusion among our teams is what sets us apart for optimal success. We put people first because we care. To view a copy of the Qualus Equal Opportunity and Affirmative Action Policy Statement, click here. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process, and need an alternative method for applying, please email **********************. Submit Referral Submit Referral **Job Locations** _US-LA-New Orleans_ **ID** _2025-4400_ **Category** _Applied Solutions & Program Management_ **Position Type** _Regular Full Time_

Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery. Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows. The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases. This position is remote. Essential Duties and Responsibilities: - Establish and maintain web application architecture framework(s). - Facilitate the creation of architecture in collaboration with Agile scrum development teams. - Ensure architecture aligns with client enterprise architecture and leverages existing architecture components. - Mentor and transition architectural knowledge to scrum teams. - Develop a process for architecture creation, integration, and review. - Identify when architectural spikes are needed, and provide enough design for proof of concept. - Typically responsible for providing guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations. - Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions. - Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies. - Design and implement appointment booking flows, mobile workflows, and field service technician experiences. - Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft). - Support mobile user enablement, including offline capabilities and technician productivity tools. - Provide technical leadership to project teams, including developers, admins, and business analysts. - Conduct solution reviews, demos, and training sessions for clients and internal teams. - Ensure compliance with security, data privacy, and accessibility standards. - Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler. - Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery). - Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies. - Experience with mobile field service apps and technician workflows. - Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud. - Experience integrating FSM with external systems and portals. - Excellent communication and stakeholder management skills - Salesforce Certified Field Service Consultant - Salesforce Certified Administrator Preferred Skills and Qualifications: - Public sector or healthcare domain experience. - Experience with Amazon Connect, Genesys, or other contact center platforms. - Familiarity with scheduling for group events, mobile assessments, or provider coordination. - Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools. - Salesforce Certified Platform App Builder (preferred) - Salesforce Certified Service Cloud Consultant (preferred) #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 135,000.00 Maximum Salary $ 165,000.00

Job Description Responsibilities/Accountabilities: · Serves as main resource to physician for surgery scheduling. · Work with insurance companies to get prior authorization for patients. · Communicates and collects deductibles and coinsurance. · Communicates information to patients and families. · Coordinates admissions and arrival times · Ability to work in a fast-paced environment with deadlines. · Completes all surgical forms and sends to surgical facility. · Set the patient's up for preadmission testing. · Ensures all paperwork needed for surgery is received by the facility. · Other duties as assigned by supervisor. Education, Experience, and Certification/Licensure Required: · A high school diploma required. · Knowledge of medical terminology. · Excellent organizational skills. · Ability to work independently with only general supervision. · At least 2 years' experience in a medical office setting preferred. · Previous EMR experience preferred.

The Medical Office Assistant functions as the Patient Liaison, performing a variety of clinical, clerical, and administrative functions. The Medical Office Assistant ensures timely response to phone calls from patients, patient families and referring physicians; serves to prioritize nature of phone calls and assesses insurance status; arranges for reminder calls for patients and coordinates patient scheduling for the physicians at the clinic inclusive of medical diagnostic tests; provides necessary office files and requests outside medical records; ensures emergency phone calls are directed to the appropriate physician immediately; participates in patient satisfaction, quality of care and marketing surveys; and interfaces the office staff in terms of cross-coverage when someone is away. The Medical Office Assistant is also responsible for collecting co-pays, ensuring completion of physician referrals, verifying insurance eligibility and benefits, obtaining authorizations for office procedures, medications, and diagnostic imaging. Clinical duties include, but are not limited to, triaging patients, collecting medical information, recording vital signs (blood pressure, pulse, and weight), and assisting providers during procedures. Additional responsibilities will include maintaining the stock room and the physical environment of the exam and procedure rooms. • Working knowledge of insurance pre-certification, reimbursement, and denial processes * Familiarity with Medicare, Medicaid, and commercial payers * Understands how the referral team integrates with others to accomplish team objectives * Acts as an informal resource for referral team members with less experience * Work impacts the quality and timeliness and effectiveness of the referral team; uses discretion to modify work practices and processes to achieve results or improve efficiency * General knowledge of office equipment: fax, copier, multi-line phone system, voicemail * Knowledge of Microsoft Word and Excel * Strong customer service/patient relation skills * Ability to establish priorities and interact professionally with individuals * In depth knowledge of good clinical practices as set forth by federal regulations. * Ability to work in a fast-paced environment and patient-centered atmosphere. SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis. REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended. * High School Diploma or equivalent * Two years of clerical/administrative medical office experience * Working knowledge of Microsoft Office * Familiarity with electronic medical records * Some knowledge of medical terminology * Prior experience in an Orthopaedic or Physical Therapy practice

Receptionist Medical $16/HR - $20/HR, Gretna, LA Private Family Practice Full Time Position We Are Open: Monday - Friday 8 am - 6 pm, Sat 8 am - 12 Noon Plus Paid Overtime **** MUST Be Close By/ Local Person To Gretna, LA 70057 Medical Receptionist/Front Desk Full Time Position Benefit Package: Paid Health Insurance, Paid Holidays and Paid Vacation, Bonuses Plus Paid Over Time Sorry Must Be a Medical Receptionist NO New Grads Please Apply By CV or Resume

Volare Health is seeking a mature individual with good communication skills to join our outstanding team as a Scheduling Coordinator in Napoleonville, LA! Volare Health portfolio consists of long-term care skilled nursing and short-term rehabilitation centers located in multiple states. We welcome our residents, their families, and our staff with warm hearts. While you make a difference in the daily lives of our residents, we support you with competitive market wages and help guide you along your career path. As the Scheduling Coordinator your role is to develop, implement, and monitor a scalable workforce management model for our nursing staff. Schedule: Full-time, Monday-Friday + weekend availability Compensation: (Salaried) Responsibilities: Responsible for maintaining schedules and all records pertaining to nursing staff schedules. Creates the campus' four (4) week Master set schedule and posts schedule in accordance with the Hourly Scheduling policy. Must be knowledgeable of staffing patterns and ensure staffing patterns are maintained. Makes staffing adjustments as needed according to budgetary constraints, census fluctuations, calls-offs, and pre-planned leaves of absence. Schedule requested days off, vacations, sick time, etc., under the direction and approval of the Director of Nursing. May complete administrative assistant duties for Director of Nursing as requested. Maintain all paperwork and records of absenteeism, requests, schedules etc. and keep Director of Nursing apprised of all areas. Know and comply with Resident Rights and ensure the Resident Rights are maintained at all times. Qualifications: 1-2+ years of experience in staff scheduling (Required) (healthcare setting preferred) Superior verbal and written communication skills. Proficient with Microsoft Office Suite or related software. Excellent interpersonal, counseling, and negotiation skills. Strong presentation skills. Excellent leadership skills. Strong analytical and critical thinking skills. Must be comfortable with high-volume Must be adaptable Benefits and Perks: Career advancement opportunities Health, Dental and Vision insurance options are available for you and your family. Company paid life insurance. Flexible Spending Account (FSA) Health savings account (HSA) Paid time off (PTO) Tuition reimbursement

Looking for a career that makes you smile? We're seeking a Scheduling Coordinator cross trained with clinic experience or willingness to learn clinical skills to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Performs various administrative duties. Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: Basic knowledge of Microsoft Office Ability build rapport with patients Ability to establish and maintain good working relationships with patients and coworkers The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

ESSENTIAL FUNCTIONS: Facilitate patient/family grievance process to include processing the complaint, forwarding to the appropriate manager and communicating the resolution to the complainant for resolution purposes. Collaborate with appropriate staff to develop acceptable resolutions to potential complaints. Identify process deficiencies that result in possible threats to patient rights or patient safety. Maintain the complaint and grievance logs up to date. Collaborate with risk department and department managers to ensure patient concerns are dealt with in a timely and appropriate manner. May participate in new hire orientation on educating staff on patient safety and advocacy Identify critical needs with regard to customer service and discuss with supervisor and medical staff. OTHER FUNCTIONS: Perform other functions and tasks as assigned. EDUCATION/EXPERIENCE/SKILL REQUIREMENTS: High school diploma or equivalent required. Associate or Bachelor's degree in a clinical field preferred. Experience in customer service or risk management preferred. Experience with behavioral health patients preferred. LICENSES/DESIGNATIONS/CERTIFICATIONS: CPR and de-escalation/restraint certification required (training available upon hire and offered by facility). First aid may be required based on state or facility.

In & Out Urgent Care is growing, and we want you to come grow with us. We opened our first Urgent Care in 2015 in Uptown New Orleans and have since opened three additional locations. We have locations in Metairie, Mandeville, and Covington. Our mission is to create a place where the genuine care and comfort of our patients and their families is our highest priority. We have an outstanding, dedicated team that you can trust to make this all possible. We are seeking to hire motivated and goal orientated individuals as we continue our growth of opening additional locations to serve the community. We have positions available for Full Time PATIENT CARE REPRESENTATIVES. You must be able to work at least 5 shifts a month; 12 Hr Shifts Weekdays and 8 Hr Shifts Weekends; rotating weekends and willing to work at our other urgent care locations when needed. Our PATIENT CARE REPRESENTATIVE, work under the direction of a Provider and Clinical Director, assisting in the delivery of healthcare to our patients. Our PATIENT CARE REPRESENTATIVE are Multifunctional and perform a wide variety of duties with the main focus of giving our patients the best experience by performing Front Office duties. . Job Duties include, but are not limited to the following: · Answers phones in a professional manner. Screens or forwards calls to the appropriate person, providing information or taking messages, while maintaining patient confidentiality. Retrieves messages from voice mail and returns calls if applicable.· Conducts follow up calls to the appropriate patient from the previous day; schedules follow-up appointment if requested.· Greet patients entering the facility with a warm and friendly smile, determines nature and purpose of visit. Facilitates patient flow by notifying the clinical team of patient's arrival, being ware of delays and communicating this with patients and clinical staff.· Scans medical documents into the patient's electronic medical record. Maintains patient account by obtaining, recording, and updating personal and financial information. Protects patient's rights by maintaining confidentiality of personal, medical, and financial information.· Schedules and registers patient for visit. Verifies patient demographics and insurance information.· Maintains reception and lobby area in a neat and orderly condition.· Knowledgeable of what forms to use for the appropriate visit and procedure· Collects and records patient copays/payments on daily log sheet and sends this information to the billing department at the end of each shift.· Prints daily log, day sheets, credit transaction summary. Ensure that all totals balance to report.· Counts and Balances petty cash at the beginning and end of each shift.· Completes end of the day spreadsheet and deposit sheet and sends to billing department at end of each shift. Required Qualifications: · High school graduate or equivalent.· Completion of Medical Assistance accredited program preferred, but not required.· 1-2 years front desk experience in a medical environment preferred.· Ability to work 12 hour shifts during the week and 8 hour shifts on the weekend, including holiday hours as needed. Rotating weekend shifts. Able to work at other locations when needed· Great computer skills, including familiarity in documenting patient information in an electronic medical record.· Ability to type 60 words per minute with 96% accuracy.· Must be detailed oriented, with excellent interpersonal communication skills.· Ability to communicate in person, on the telephone and in writing.· Ability to deal with the public and assist ill and distraught patients.· Basic medical terminology So come on, join our Team and grow with us! Apply Today! We provide personable, affordable and convenient urgent care to our patients in need of non-life threatening conditions. Our urgent care clinics are located in New Orleans, Metairie and Covington/Madisonville. We identify our employees as the ones who make the difference. We emphasize the values of mutual respect, open communication, equality and commitment. We offer a work environment that promotes personal and professional growth. In doing so, we strive to create balance to enhance the quality of life and to maximize the talents of individuals. We believe that by nurturing each individual's talent, we will continue to be a premiere urgent care and administrative company. We are committed to creating and maintaining a diverse workplace in which all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in our policies and the way we conduct our business and is an important principle of our sound business management. Our core principals are: • Responsibility • Quality • Integrity • Respect • Customer Service • Teamwork Employees are expected to conduct himself or herself according to our mission, vision and core principals. If you feel you would be a great fit with one of urgent care clinics, we ask that you proceed with submitting and application.

Under the supervision of the Practice Manager, the Patient Access Representative is responsible for obtaining accurate patient demographics and insurance information during the patient interview process; the process includes in-person, and phone interviews, corrects information as needed. Processes the registration including obtaining the patients signature on the Authorization for Treatment, Advanced Beneficiary Notice (ABN) and completing the Medicare Secondary Payer (MSP) questionnaire. Scans all necessary documentation into SRS. Collects co-payments, estimated co-insurance and deductibles, which includes phone calls to patients to discuss financial responsibility prior to service as well as collecting at time of service. Answers incoming phone calls and assist caller as needed. And any other duties assigned by the Practice Manager. Essential Duties and Responsibilities Registration Front Desk Able to handle heavy phone volumes, ensures that callers are transferred to the appropriate department and/or person. Answers calls in a timely manner; identifies department and self when answering the telephone. Able to handle all codes and stat calls proficiently. Verifies that patient demographic information is accurate and ensures that insurance cards, consents and other admission documents are complete and in order. Ability to explain required forms to the patient in detail (i.e.: Authorization for Treatment, Advanced Beneficiary Notice (ABN), Medicare Secondary Payer (MSP) questionnaire). Obtains required signatures as needed. As part of the pre-registration process, contacts patient to verify demographic information, insurance information, and MSP questionnaire. Informs patients of estimated balance due and collects monies due at time of service. Demonstrates knowledge of all features and functions of the Patient Accounting areas. Notifies appropriate staff regarding any issues or concerns in a timely manner. Balances daily receipts list to cash, checks, and credit card payments received at the end of each day. Other Duties Functions as back up to concierge. Other duties as assigned. Core Competencies Action Orientation - Targets and achieves results, overcomes obstacles, accepts responsibility, establishes standards and responsibilities, creates a results-oriented environment, and follows through on actions. Communications - Communicates well both verbally and in writing. Effectively conveys and shares information and ideas with others. Listens carefully and understands various viewpoints. Presents ideas clearly and concisely and understands relevant detail in presented information. Creativity/Innovation - Generates novel ideas and develops or improves existing and new systems that challenge the status quo, takes risks, and encourages innovation. Critical Judgment - Possesses the ability to define issues and focus on achieving workable solutions. Consistently does the right thing by performing with reliability. Customer Orientation - Listens to customers, builds customer confidence, increases customer satisfaction, ensures commitments are met, sets appropriate customer expectations, and responds to customer needs. Interpersonal Skills - Effectively and productively engages with others and establishes trust, credibility, and confidence with others. Leadership - Motivates, empowers, inspires, collaborates with, and encourages others. Builds consensus when appropriate. Focuses team members on common goals. Teamwork - Knows when and how to attract, develop, reward, and utilize teams to optimize results. Acts to build trust, inspire enthusiasm, encourage others, and help resolve conflicts and develop consensus in creating high-performance teams. Professional Requirements Meets dress code standards and adheres to policies. Completes annual education requirements. Maintains patient confidentiality at all times. Reports to work on time and as scheduled, completes work within designated time. Wears identification while on duty, uses computerized punch time system correctly. Completes in-services and returns in a timely fashion. Attends annual review and department in-services, as scheduled. Attends staff meetings annually, reads and returns all monthly staff meeting minutes. Represents the organization in a positive and professional manner. Actively participates in performance improvement and continuous quality improvement (CQI) activities. Complies with all organizational policies regarding ethical business practices. Communicates the mission, ethics and goals of the hospital, as well as the focus statement of the department. Promotes professional growth of subordinates by sharing knowledge and/or directing them to sources if information appropriate to given situation. Utilizes journals, books, etc. to learn and/or improve new techniques and equipment. Assists other staff members in performing any duty that enhances the delivery of patient care. Regulatory Requirements High school diploma. Two (2) or more years' experience. Skills Ability to communicate effectively in English, both verbally and in writing. Basic computer knowledge. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires repetitive motions, standing, walking, bending, kneeling and stooping all day. The employee must frequently lift or move items weighing up to 20 pounds. View all jobs at this company

Job DescriptionDescription: Job Title: Surgical Coordinator I Department: Clinical Reports to: Director of Surgical Services Exemption: Non-Exempt Date Revised: 10/30/2020 Responsible for the coordination of the organ donation process during the recovery of organs for transplantation and research. Participates with hospital development and professional/public education programs using a team approach. Develops and maintains a positive professional liaison between LOPA and the medical/civic community. Utilizes discretion and sensitivity with respect to the circumstances, views and beliefs of others in all interactions, including donor families. Essential Functions Reviews authorization form, serology results, organs to be recovered, Potential Transplant Recipient identifier, and ABO prior to organ recovery. Is familiar with and adheres to coroner's restrictions and/or requests Reviews and is familiar with Donor ID from UNET prior to beginning of recovery Communicate effectively with anesthesia and hospital staff in the OR setting Sets up equipment and supplies for organ preservation. Prepares aortic and portal vein cannulation Communicates effectively with recovery surgeons in OR setting Assists with recovery of HFV by guiding the surgeon on how HFV should be recovered. Completes appropriate documentation for HFV recovery. Assist in the recovery of research organs by reviewing protocol with surgeon or by assisting LOPA's research coordinators with the recovery Opens supplies in preparation for recovery. Demonstrates sterile and aseptic technique. Labels, packages, and verifies all organs, vessels, and tissue typing specimens according to protocol Transports and sets up all supplies required for the preservation and packaging of organs Completes appropriate documentation for organs and tissues recovered, donor chart, and completion of case duties Assists with post mortem care including disposition of the donor, cleaning of OR and DCU, and equipment Monitor kidneys while on the perfusion machine Provides assistance to the ORC and/or OR coordinator during organ recovery Job Role Expectations Maintains competency annually, reviews and completes all assigned tasks in Q-Pulse by assigned deadline Effective communication with internal and external colleagues Adheres to all LOPA, AOPO, and UNOS guidelines relevant to the organ recovery processes Maintains BLS certification Attends monthly meetings, assigned educational opportunities, and other assigned scheduled events Organizational Expectations Upholds LOPA core values of selfless, authentic and passionate Use constructive and positive communication Be a team player Hold yourself and other accountable Keep a positive attitude Be respectful of others Timely completion of all required educational training, tasks and SOP reviews by assigned due date Role Progression Progression to Surgical Coordinator II role includes successful completion of Surgical Coordinator I orientation and competency in all requirements of the Surgical Coordinator I job role. Completion of training to dissect and place kidneys on perfusion machine and show competence to perform tasks independently Work Environment Possible exposure to communicable diseases, bloodborne pathogens, airborne illnesses, hazardous materials, pharmacological agents with little likelihood of harm if established health precautions are followed. May, at times, have exposure to blood, packaged organs and tissues for transplant and/or research in a hospital setting or while in the office. Possible mental and visual fatigue associated with detailed work Travel within the U.S., including flying Travel to branch office locations Work is done indoors in an office setting Work in a fast-paced environment with a sometimes demanding time schedule Physical Demands Moving self in different positions to accomplish tasks in various environments including tight and confined spaces. Remaining in a stationary position, often standing or sitting for prolonged periods. Reaching with hands and arms Adjusting or moving objects up to 10 pounds in all directions. Communicating with others verbally and electronically to exchange information. Stooping, bending, kneeling or crouching Considerable time spent walking Repeating motions that may include the wrists, hands and/or fingers. Use of fine motor skills Doing work that requires visual acuity Need for ability to hear Operating medical equipment Operating motor vehicles. Assessing the accuracy, neatness and thoroughness of the work assigned. Sedentary work that primarily involves sitting/standing. Medium work that includes moving or lifting objects up to 50 pounds. Work Hours Full time, On-Call position Scheduled up to 12 days/24 call shifts per month Available as needed Monday-Friday 8am to 5pm unless on PTO Holiday call rotation of each individual holiday Maintains personal and professional balance, takes care of self Education and Experience Medical terminology with experience in patient care setting Surgical Technology certificate or diploma preferred Previous OPO experience or 2 years work experience as a Surgical Technologist preferred Knowledge, Skills & Abilities Knowledge of Microsoft Office and Google Suite Ability to deliver effective and professional verbal and written communication Ability to establish and maintain relationships with internal and external colleagues Ability to apply common sense understanding and to solve problems Ability to be flexible in a dynamic work environment Knowledge of medical terminology Ability to maintain confidentiality “The above is intended to describe the general content and requirements of the job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Other duties may be assigned by management as necessary”. Please visit our careers page to see more job opportunities. Requirements:

The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners. Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash. In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses. They manage patient and visitor concerns during traumas and disasters. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration, with special emphasis on EMTALA regulations and the No Surprises Act. Team members in the ED must be flexible to change and have an ability to adapt and adjust to a constantly changing environment. Must be able to respond to disaster activation with plans to work on-site until conclusion of activation. Responsibilities * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Accurately identify patients that present to the ER without proof of legal identification (Identification card, Driver's license, Passport, etc.) due to EMTALA regulations * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Managing the special needs of patients/ family members and visitors during active traumatic situations and disaster events * Coordinate registration intake of trauma, stroke and heart alerts to ensure timely triage * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Effectively communicate with patient, family, visitors, EMS, RNs and providers simultaneously * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Expectation to collect out-of-pocket responsibility at patient bedside without prior benefit information prior to service while navigating around patient care team * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. Qualifications Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) Education: High School diploma or equivalent Special Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.

At St. Tammany Health System, delivering world-class healthcare close to home is our goal. That means we are committed to attracting and retaining the very best professionals for every position in our health system. We believe the pristine beauty of St. Tammany Parish adds to our attractive compensation package. The health system is nestled in the heart of Covington on the north shore of Lake Pontchartrain. It is a peaceful, scenic, community-oriented area with an abundance of amenities to suit every taste. JOB DESCRIPTION AND POSITION REQUIREMENTS Scheduled Weekly Hours: 42 Work Shift: 7pm - 7am Job Summary: The Patient Access Representatives are primarily responsible for completing an efficient and organized check in for the patients; ensuring throughput and customer service are top priorities. Excellent customer service skills are crucial in this role, as the Patient Access Representative must ensure that accurate information is collected, that they are always sensitive to the confidentiality of this information, and that patients are aware of their rights as determined by HIPAA regulations and company policy. Minimum Qualifications: Excellent written and verbal communication skills demonstrating the ability to communicate effectively and courteously with patients and/or insurance carriers. Ability to work in a fast-paced professional environment. Excellent organizational skills and maintains a professional and neat work environment. Promotes a positive image of STPH while maintaining strict confidentiality. Please note - some of these positions are essential personnel during disaster situations (like Hurricane evacuations/threats). These essential positions include ER Patient Access Specialists and some Lead level positions. Please inquire during the hiring process to ensure you are aware of the requirement for your position. Depending on location, process and system knowledge will differ. Examples include order entry at the outpatient locations and scheduling in some satellite locations. Preferred Qualifications: High school diploma or equivalent is preferred. Proof of enrollment in or completion of a post-secondary or vocational program may also be accepted. At least 3 months of previous customer service experience preferred. While not required, education or certifications in medical field are helpful in acquiring a position in the area - as well as for advancement opportunities. Bilingual skills are also desirable. Physical Demands: Must possess good physical health. Some requirements include but are not limited to standing, sitting or walking for long periods of time. Lifting at least 50 pounds is required. Physical Effort required: Constant (67%-100%) - handling/feeling, talking, hearing, seeing Frequently (34%-66%) - reaching Occasionally (1%-33%) - lifting, carrying, pushing/pulling, climbing, balancing, stooping, crouching EMPLOYMENT Each St. Tammany Health System staff member is expected to conduct himself or herself according to our mission, vision and values. Please take time to review those expectations, which can be found by clicking here, before applying for employment. If you feel you are unable to demonstrate those characteristics, we respectfully request that you do not proceed with the application process. EQUAL OPPORTUNITY EMPLOYER St. Tammany Health System is an Equal Opportunity Employer. St. Tammany Health System is committed to equal employment opportunity for all employees and applicants without regard to race, color, religion, sex, age, national origin or ancestry, citizenship, sexual orientation, gender identity, veteran status, disability status, genetic information or any other protected characteristic under applicable law.

The Accessibility Coordinator serves as academic support personnel in the Student Success Center. This position provides guidance and process to University partners for compliance with the ADA Amendment Act, Section 504, and other federal and state laws. In addition, this person may also assist with programs and events to support the goals of the Office for Accessible Education and the Student Success Center. This position is part of a dynamic, student-centric team that supports Loyola students. The Coordinator will interact with the SSC staff and reports to the Director of the Office for Accessible Education. Examples of Duties * Strong knowledge of ADA and Section 504 compliance laws with emphasis on students with disabilities in higher education including best and common practices for academic needs including eligibility processes; medical documentation; educational technology; effective communication; and student housing. * Determines reasonable accommodations and provides direct support services to students with disabilities. * Monitors progress of students in support of retention efforts; makes referrals as needed. * Works with SSC team members and other relevant individuals on campus to coordinate and implement accommodations/services. * Serves as a resource to the campus community regarding disability-related matters as directed. * Develops and implements disability related programming for faculty, staff, students. * Provides training and access to students regarding assistive technology. * Coordinates the acquisition of texts and course materials for students who need alternate format course materials. * Assists the office in proctoring exams for students with testing accommodations. * Maintains current knowledge of best practices and legal mandates and for all areas of disability * Prepares and delivers disability-related communications and updates to campus community * Works collaboratively with students and Faculty Liaison under direction of Director * Develops policies, procedures, and departmental objectives under direction of Director * In absence of Director, oversees departmental operations, makes eligibility decisions, and works towards resolution of problems and concerns * Purposefully shapes the dialogue for collaborative engagement to advance accessibility efforts with all stakeholders * Develops and coordinates trainings including online educational opportunities * Represents the Director and/or the office at meetings, as necessary * Represent the Office for Accessible Education on university-wide committees as appropriate * Other duties as assigned Additional Responsibilities: * Serve on the OAE / SSC planning committee to formulate the strategic plans and annual reports. * Assist the Director in activities to recruit students to the university. * Assist the Director with the professional writing demands of the office. * Assist the Office Manager in overseeing and recording the hours for work study and student assistants who tutor SSC students. Typical Qualifications * Bachelor's degree required. Master's degree in special education, disability services, psychology, vocational rehabilitation, or other related field preferred. * Ability to interpret disability-related documentation/psychoeducational assessment reports * Experience and sensitivity in working with people with disabilities; ability to tactfully handle sensitive situations with discretion * Possess excellent interpersonal, communication, time-management, problem solving, and multitasking skills * Ability to manage competing priorities and timelines while bringing initiatives to completion Additional Desirable Qualifications * Minimum 1 year of ADA and disability services experience in higher education preferred. * Spanish fluency (desired, not required) PHYSICAL REQUIREMENTS: * Ability to speak and listen effectively in individual or small group settings with or without accommodations. * Ability to perform job duties with or without reasonable accommodations.

The Patient Access Representative 1 - ED (PAR 1) is responsible for accurately registering patients presenting to the Emergency Department, including traumas, stroke patients, disaster response patients, other emergency patients, behavioral health, direct admits to inpatient units, surgery patients, radiology patients, and prisoners. Registration includes validating patient identity, collecting ED-specific screening information, coordinating with ED nurses to ensure patients are triaged in a timely manner, verification of insurance coverage, calculation of and collection of patient co-insurance/deductibles/co-pays, determination of in-network and out-of-network status post-stabilization, and balancing of cash. In this fast-paced, high-stress environment, the PAR1 demonstrates professional/effective communication skills with patients and families, physicians, and nurses. They manage patient and visitor concerns during traumas and disasters. The PAR1 is knowledgeable of and compliant with federal and state regulations related to acute-care patient registration, with special emphasis on EMTALA regulations and the No Surprises Act. Team members in the ED must be flexible to change and have an ability to adapt and adjust to a constantly changing environment. Must be able to respond to disaster activation with plans to work on-site until conclusion of activation. * Registration * Effectively meets customer needs, builds productive customer relationships, and takes responsibility for customer satisfaction and loyalty. Represents the Patient Access department in a professional, courteous manner at ALL times. Asks patients if they may have special needs. Calls patients by name, Greets patients in a courteous and professional manner. Prioritizes and completes registration in a consistent, courteous, professional, accurate and timely manner. * Accurately identify patients that present to the ER without proof of legal identification (Identification card, Driver's license, Passport, etc.) due to EMTALA regulations * Obtains necessary information from patient, including demographic information, insurance, guarantor, and correctly inputs it into registration software. If patient is already in the system, finds correct patient record and verifies information in the system. * Uses critical thinking skills to evaluate each registration situation to ensure customized registration experience based on individual patient circumstances. Uses knowledge of federal and state laws (EMTALA, HIPAA, Balanced Billing Act, Participating Provider statute, HITECH law, worker's compensation regulations, victims of sexually oriented criminal offenses regulation, 2 midnight rules, ABN's, Patient status requirements, MSPs, and state regulations on notification of out-of-network status) to ensure compliant registration * Managing the special needs of patients/ family members and visitors during active traumatic situations and disaster events * Coordinate registration intake of trauma, stroke and heart alerts to ensure timely triage * Ensures each patient is assigned only one medical record number. * Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents such as Hospital consent forms, assignment of benefits, patient rights, etc. * Extensively documents each encounter in account notes to ensure successful cross-function communication. * Ensures orders are received and are consistent with tests/procedures. * Monitors the waiting room, facilitates patient flow, and resolves issues regarding orders or missing/conflicting information, to ensure timely and accurate patient registration. * Effectively communicate with patient, family, visitors, EMS, RNs and providers simultaneously * Insurance and Benefits Knowledge * Demonstrates knowledge of insurance plans, including understanding of varying payer rules and requirements related to insurance coverage * Verifies eligibility (utilizing online eligibility software tools whenever possible) and obtains necessary authorizations for services rendered. * Selects correct insurance plans in the registration software, in the correct order (primary versus secondary). * Has understanding of required forms (including Medicare Secondary Payer Questionnaire) and has ability to explain them to the patient. * Utilizes payment estimator software to calculate patient financial responsibility. Uses critical thinking skills to determine correct data input during the estimate process and to verify accuracy of output. * Determines when patients may be eligible for financial assistance and directs patients to appropriate resources. * Financial Collections * Uses proven customer service techniques and scripting to collect the patient financial obligation, at or before the time of service. Negotiates with patient to ensure a deposit is collected, in accordance with corporate policy and procedure. * Understands and explains the details of the out-of-pocket calculation. * Expectation to collect out-of-pocket responsibility at patient bedside without prior benefit information prior to service while navigating around patient care team * Analyzes documentation/notes on current and previous accounts in order to explain balances to the patient. * Demonstrates knowledge and ability to complete account acknowledgement forms when appropriate. * Collects cash, prints receipts, and balances cash drawers. * Other Duties as Assigned * Performs all other duties as assigned. Experience: 1 year customer service experience or related certification (e.g. Certified Coder, Certified Medical Assistant) Education: High School diploma or equivalent Special Skills: Advanced clerical and computer skills, critical thinking skills, ability to work in high-stress situations, professional appearance and behavior, good communication skills, dependability, flexibility, teamwork.

Job DescriptionSalary: $15-16 DOE Patient Care RepresentativeThe Urgent Care is seeking areliable, polished, and patient-focused Patient Care Representative to join our front-desk team. This role is an excellent opportunity for individuals who are committed to professionalism, delivering exceptional service, and contributing to a high-performing healthcare organization. Key Responsibilities Greet and check in patients with professionalism and courtesy Answer inbound calls and provide accurate information regarding services, pricing, and scheduling Schedule check-in times for multiple clinic locations Verify insurance coverage, collect payments, and ensure accurate data entry Maintain patient records and support efficient patient flow Communicate effectively with patients, providers, and clinical teams Assist clinical staff as needed, including basic triage (training provided) Support check-in and check-out processes, ensuring correct documentation and billing Maintain a clean, organized, and professional work environment Adhere to HIPAA and patient privacy standards Participate in ongoing training and development Qualifications High School Diploma or equivalent Professional communication and strong interpersonal skills Ability to demonstrate compassion and patient-centered service Capability to work efficiently under pressure and multitask BLS certification (within 90 days of employment) Flexible availability (2030+ hours/week), including evenings, weekends, and holidays Able to travel between two clinic locations as needed Bilingual in English/Spanish strongly preferred Preferred Experience Medical Assistant certificate or related healthcare education 2+ years of customer service or front-desk experience Prior experience in a healthcare or medical office setting Familiarity with EMR systems Comfortable working in a high-volume clinical environment Benefits Health Insurance (BCBS) Dental Insurance (BCBS) Vision Insurance (BCBS) Retirement 401k Life Insurance Short/Long term disability Medical stipend at clinic (includes family after 90 days) Holiday Pay