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Scheduler jobs in Kentwood, MI

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  • Scheduler

    Disher 3.5company rating

    Scheduler job in Walker, MI

    Scheduler - Walker, MI DISHER is partnering with a locally owned commercial door company to find an organized and detail-oriented Scheduler to join their team in Walker, MI. This growing business is known for its industry-leading commercial door installation and service. In this role, you'll play a critical role in connecting services to customers. If you enjoy coordinating schedules, resolving conflicts, and managing communications between technicians and customers - this role is for you. What it's like to work here:This company has been proudly family-owned since 1976 and thrives on a close-knit, team-first culture. All individuals across the office, warehouse, and field pitches in and supports one another. There's a strong sense of camaraderie and pride in the work they do. Your contributions will be noticed and valued from day one.What you will get to do: Schedule service technicians for customers Track the status of appointments Resolving scheduling conflicts Provide excellent customer service Maintain accurate records of services Allocating staff and equipment to ensure services are delivered efficiently and effectively What will make you successful: High attention to detail and strong organizational skills Strong time management abilities Problem-solving skills and proactive communication General computer skills 2-3 years of experience in scheduling High school diploma or GED preferred Ability to thrive in a small, close-knit, and friendly team environment
    $30k-63k yearly est. Auto-Apply 60d+ ago
  • Home Health Scheduler

    Elara Caring

    Scheduler job in Grand Rapids, MI

    At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. : Delivering the right care, at the right time, in the right place is the mission that drives Elara Caring, and that starts with the right people. We have extraordinary employees with a passion and enthusiasm to exceed the expectations of each patient we serve, each visit, every day-and that could include you. Elara Caring is looking for a passionate Scheduler to join our elite team of healthcare professionals and make a difference, one patient at a time. Why Join the Elara Caring mission? Supportive, collaborative environment Unique, rewarding opportunity caring for patients in their homes Competitive compensation Comprehensive onboarding and mentorship Opportunities for advancement and growth Medical, dental, and vision benefits, 401K and paid-time off for full-time staff. What is Required? Positive attitude Dedication to quality patient care Strong communication skills Reliable transportation to perform job duties One-year experience in Health Care setting Knowledge of medical terminology required, Medicare and Medicaid payment guidelines necessary Apply with Elara Caring today! This is not a comprehensive list of all job duties; a full will be provided. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families. Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9. At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location. This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided. If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to ********************.
    $29k-53k yearly est. Auto-Apply 10d ago
  • CHW IR Clinic Scheduler

    Corewell Health

    Scheduler job in Grand Rapids, MI

    Assist and educate patients, providers, medical office staff, and/or Health system staff with accessing services, facilitating and resolving problems, understanding navigation questions. Consistently create an exceptional experience with each contact, via inbound and outbound calls, online chat, email, etc. Adheres to established procedure and quality guidelines in support of Patient Access Services Center performance indicators, as well as Corporate values and codes of excellence. Essential Functions * Demonstrates high competency in responding to service inquiries from patients, providers within departmental guidelines. Professional and pleasant interactions are ongoing expectations. * Assist patients, providers, practice staff, regarding accessing service lines, facilitating scheduling & registration tasks along with support of other non-routine questions. * In accordance with standard work, consistently create an exceptional experience with each contact, via inbound and outbound calls, postal mailing, online chat, TEAMS, email, etc. * Able to perform in all disciplines within the respective service line and remains up to date on standard work changes industry, industry standards, policy changes and operational improvements. * Consistently meets standards of the On-Track performance and demonstrated ability to perform all duties of the associate level. * Effectively tracks and/or documents all service interactions with customers within appropriate systems according to guidelines. * Identifies potential trends or issues that impact patients and service lines and works with coworkers and leadership resources to suggest process improvements. * Promptly identifies and resolves or escalates customer concerns or complaints to achieve positive outcomes. Demonstrated ability to influence, support and improve upon processes. * May be trained and then assigned to perform core scheduling duties for other service lines to meet fluctuating business demands. Qualifications Required * High School Diploma or equivalent * 2 years of relevant experience In related field. Preferred * 1 year of relevant experience in customer-facing service on phone or face to face; customer service, high volume call center, medical billing, insurance environment relevant to benefits, provider contracting, claims processing, and/or managed health care. * 1 year of relevant experience Revenue Cycle. About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. * On-demand pay program powered by Payactiv * Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! * Optional identity theft protection, home and auto insurance, pet insurance * Traditional and Roth retirement options with service contribution and match savings * Eligibility for benefits is determined by employment type and status Primary Location SITE - Blodgett Hospital - 1840 Wealthy St SE- Grand Rapids Department Name Interventional Radiology - Grand Rapids Clinic Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 8:00 a.m. to 4:00 p.m. Days Worked Monday to Friday Weekend Frequency N/A CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.
    $29k-53k yearly est. 9d ago
  • Scheduler

    The LTM Group

    Scheduler job in Portage, MI

    The Home Health Care Scheduler is responsible to coordinate and maintain scheduling for the company's patients and field staff. Qualifications and Experience Requirements: Maturity and ability to deal effectively with the demands of the job, as it can be stressful and hectic at times. Work with patients, caregivers and staff to create schedules. Effective written and verbal communication skills Good interpersonal and problem solving skills Proficient computer skills with knowledge of Microsoft Word and Excel and experience with EMR systems (DeVero) Goal-oriented Monday through Friday work schedule with paid major holidays off.
    $29k-52k yearly est. 60d+ ago
  • Registration and Scheduler

    WMU Homer Stryker Md School of Medicine

    Scheduler job in Kalamazoo, MI

    Western Michigan University Homer Stryker M.D. School of Medicine is searching for a Registration/Scheduler. Responsible for answering and directing incoming calls; scheduling and/or rescheduling clinic appointments; registering and pre-registering patients into the computer system; verifies insurance coverage WMed has opportunities for Registration/Scheduler I - Healthcare setting and Customer service preferred. $15.55 - $18.15/hour dependent upon years of equivalent and relevant experience. Registration/Scheduler II - must have 1-2 years health care, customer service and call center. $17.10 - $19.95/hour dependent upon years of experience. Registration/Scheduler III - must have health care, customer service, call center and, insurance verification and billing experience. $19.25 - $22.45/hr dependent upon years of experience. Responsibilities Verifying insurance in the EMR and/or appropriate websites and correcting any errors with coverage Ability to create and print Good Faith Estimates for Self pay and non-participating insurances Backing up the CST to print MCIR's for next day patients Willingness to work at all locations if needed to maintain staffing levels Pre-registration for upcoming appointments by calling patients to collect all correct information Manages all assigned work-ques and in-basket requests Answers and directs department phone calls Schedules and reschedules clinic appointments Enters patient demographic and insurance information into the EMR system Verifies eligibility of managed care patients and collects copays Ensures appropriate paperwork is provided to patients at check-in based on provider requirements Sorts and distributes department mail Provides information to patients regarding billing processes and procedures Entry of patient concerns, refill requests, and routes to appropriate clinic in-basket Manages patient portal requests Monitors office supplies and reorders items as needed Availability to work occasional overtime on weekends or evenings to complete time sensitive projects Acquires knowledge for new technology and policy/procedure revisions All other duties as assigned Qualifications EDUCATION AND/OR EXPERIENCE: High school diploma or GED required Minimum 1 year experience in a Healthcare setting preferred Minimum 1 year experience in Customer service preferred Minimum 1 year of insurance verification experience preferred Call Center experience preferred Minimum of 1 year experience scheduling appointments for multiple providers preferred Ability to ask for past due balances and copays at time of service. Knowledge and proficiency of EMR (Epic), Availity, Medifax, Access, CHAMPS, and internet as required by department a plus OTHER SKILLS AND ABILITIES: Basic word processing and file management using Microsoft Office Knowledge and proficiency in grammar and spelling skills preferred Ability to type with accuracy and speed to meet demand Team oriented Ability to effectively communicate with others verbally and in writing Knowledge of basic medical terminology a plus Ability to operate automated standard office equipment such as multi-line phone system, copier, fax machine, shredder, etc. Participates in professional development classes as suggested by supervisor Strives to learn more and is receptive to new challenges and opportunities Ability to interpret, comprehend, and transmit complicated and detailed instructions accurately Demonstrates the ability to recognize priorities in organization of work flow Able to perform duties independently, with a minimal need for direct supervision Bilingual in English/Spanish a plus Make decisions based on established departmental procedures Demonstrates a reliability with punctuality and attendance About Western Michigan University Homer Stryker M.D. School of Medicine (WMed) We are committed to excellence and health equity through transformative medical education, high-quality, patient- and family-centered care, innovative research, and community partnerships within a welcoming, supportive, and engaging culture. Our vision is health equity for all in Southwest Michigan through innovation in the practice and study of medicine. The medical school is a collaboration of Western Michigan University and Kalamazoo's two teaching health systems, Beacon and Bronson Healthcare. The medical school is a private nonprofit corporation supported by private gifts, clinical revenues, research activities, tuition, and endowment income. WMed is the recipient of a $100 million foundational gift and the Empowering Futures Gift, a philanthropic commitment of $300 million to support the mission of the medical school. WMed contributes to the economic vitality of Southwest Michigan through the services we provide, as well as the creation of 1,600 new jobs, with an estimated annual economic impact of $353 million in Kalamazoo and Calhoun counties. WMed is fully accredited by the Liaison Committee on Medical Education and the Higher Learning Commission. The medical school offers a comprehensive, innovative four-year Doctor of Medicine degree program as well as a Master of Science degree program in Biomedical Sciences. We train physicians in 10 residencies and four fellowships accredited by the Accreditation Council for Graduate Medical Education. To support our educational mission, we have Joint Accreditation for interprofessional continuing education, which incorporates accreditation by the Accreditation Council for Continuing Medical Education. WMed Health is the clinical practice of the medical school with more than 300 providers offering comprehensive primary care and specialty services in several locations throughout the Kalamazoo and Battle Creek areas. Faculty in the Department of Pathology serve as the Office of the Medical Examiner for counties throughout Michigan and northern Indiana. The W.E. Upjohn M.D. Campus located in downtown Kalamazoo serves as the primary educational facility with student study and social spaces, team-based learning halls, faculty and administrative offices, a state-of-the-art Simulation Center accredited by the Society for Simulation in Healthcare, basic science research labs, as well as toxicology and forensic pathology labs. WMed builds upon Kalamazoo's century-long foundation of drug discovery and medical device development with a strategic investment in clinical, laboratory, community, and educational research. The Center for Immunobiology, Center for Clinical Research, Research Histology Lab, Innovation Center, and Human Research Protection Program contribute to the medical school's advancement of knowledge through innovation and discovery. Equal Employment Opportunity Employer in compliance with applicable State and Federal law.
    $15.6-18.2 hourly Auto-Apply 60d+ ago
  • Family Practice Scheduler

    Grace Health 4.0company rating

    Scheduler job in Battle Creek, MI

    Base Pay: $16.06 Schedule: Monday-Friday In this position, you will instruct, direct, and schedule patients and visitors over the telephone. To be successful in this role, you must be detail-oriented, answer all incoming calls, screen and route to appropriate departments, and schedule numerous appointments. Please note, the flu vaccine is a minimum work requirement at Grace Health. Our Work Environment: Grace Health is an organization that welcomes the community with open arms and embraces every patient. We embody a servant's heart, showing concern for others and putting the needs and interests of our patients first. We believe that by engaging our patients, we are empowering them with knowledge, abilities, and the willingness to make decisions that will help benefit them in their lives. Grace Health strives to radiate positive energy to be a place where patients and staff experience the feeling that they are the most important person here and look forward to coming in every single time. Grace Health is committed to the highest business and personal ethics and integrity standards, doing good to others while doing no harm. As we continue to improve the quality of our services and operations, we will maintain our core values and reputation for integrity, honesty, responsibility, fairness, respect, compassion, teamwork, and trust. Benefits * Medical, vision, dental, life, and disability insurance * 401K match * 8 paid holidays * Generous PTO accrual * Employee wellness program focusing on physical, mental, and financial wellness Requirements * High school graduate or GED * One year of work experience in a medical organization preferred * Flu Vaccine
    $16.1 hourly 60d+ ago
  • Client Services Appointment Scheduler

    Law Offices of David l Carrier p c

    Scheduler job in Grand Rapids, MI

    Job Title: Scheduler Department: Client Services Reports to: Director of Operations FLSA Status: Hourly Non-Exempt Hours: 8:30 AM to 5:30 PM Statement of Purpose: The Scheduler is the person who updates, maintains, organizes and verifies the calendars of each person in each of our offices that conducts client meetings. This person will be a hard-working, detail oriented, professional with the ability to handle competing priorities and strict deadlines with a smile on their face. This person will be comfortable incorporating new and effective ways to achieve better results. Objectives, tasks, duties, functions & responsibilities: Scheduling, rescheduling, confirming and canceling appointments Assisting in the closing of sales meetings, preparing invoices, taking payments Follow up phone calls made to clients or potential clients to schedule next meetings Design and maintain monthly “out of office” calendars for staff members that work in more than one office Answering incoming phone calls, transferring phone calls to appropriate staff members and sometimes taking messages. Office opening/closing procedures. Monitoring the number of each meeting type scheduled by week so that we do not overbook our production departments All preparation and management of workshops including but not limited to, scheduling, registration, room set-up, ZOOM webinar, sign-up clients, and client follow-through the sales funnel, tracking results in excel, and achieving conversion goals. Education Required: Bachelor's Degree or equivalent in work experience Qualifications / Specific Skills required: •At least 2 years of customer/client service experience in a professional environment •Type 60 wpm with better than 96% accuracy •Proficient in all Microsoft office programs •Excellent communication skills both verbal and written •Experience with the LawMatics and Clio database software is a plus Work Location: Grand Rapids 4 days per week, Holland, Norton Shores or Portage once per week. * This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities. There may be unplanned activities and other duties assigned.
    $26k-34k yearly est. Auto-Apply 4d ago
  • Patient Financial Advocate

    Firstsource 4.0company rating

    Scheduler job in Greenville, MI

    FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Monday - Friday 11AM - 7:30PM and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.
    $30k-36k yearly est. 60d+ ago
  • 211 Tax Scheduling Specialist

    Gryphon Place 3.3company rating

    Scheduler job in Kalamazoo, MI

    Job DescriptionDescription: Department: 2-1-1 Reports To: Program Manager Job Status: Seasonal, Part-time, Hourly and Non-exempt (Potential for Full-Time Transition) Pay: $15.00/hour Statement of the Job: Assists individuals in accessing free tax preparation services. Provides eligibility screening, schedules tax preparation appointments, and provides information about available tax credits. Education and Training: • Completes training which includes lecture, independent study, and mentoring. Schedule Requirements: 2 days per week. Monday - Friday Hours: 9:00 AM to 5:00 PM This role offers flexibility with the possibility of expanding into a part-time position based on performance and organizational needs. Requirements: Essential Duties and Responsibilities: • Assesses each caller for eligibility for free tax preparation clinics and tax credits • Schedules appointments for tax preparation assistance and provides information about the process including a description of the services provided • Completes all required documentation for each inquiry • Completes other duties as assigned Education and Experience: • Well-developed interpersonal skills • Experience in human services preferred • Excellent computer skills • High School diploma or its equivalent required Persons are recruited, hired, assigned, and promoted only on the basis of job-related criteria and without regard to age, color, familial status, gender, gender identification, marital status, national origin, non-job-related disability, race, religion, sexual orientation, veterans' status. EOE
    $15 hourly 13d ago
  • Access Line Representative - Per Diem (25-158)

    Network180

    Scheduler job in Grand Rapids, MI

    Access Line Representative FTE :Irregular Part-time, Non-Exempt Unit : UAW Department/Location : Access Services Wage : $17.24- $22.86. The final job offer is based on several factors (internal equity, skills, education, experience, and credentials). Additional Compensation: $2-$6 Shift Differential based on schedule worked. Access Line Representative Network180 employees make a difference in people's lives every day, making our community a better place to live. We are the behavioral health community organization responsible for the delivery of mental health, substance abuse treatment coordination, and developmental disabilities services for Kent County. We need individuals who are passionate about making a difference by helping others. We are seeking an Access Line Representative This position provides telephone crisis de-escalation/interventions and direct calls for community partners and individuals seeking help. Duties & Responsibilities Answer a multi-line phone system to assist clients in crisis situations and community needs Document each encounter while in-call Consistently exercise superior customer service skills with team members, individuals being served, and with the community Assist callers in an empathic, professional courteous manner, interacting with empathy, confidence, and professionalism with the public and co-workers Communicate effectively, both verbally and writing Triage calls to determine appropriate level of care Coordinate with EMS or police to complete active rescue as needed. Apply the dynamics of the crisis intervention model and engage in problem solving process Utilize De-escalation techniques, motivational interviewing, collaborative problem-solving skills, crisis interventions and suicide practices and techniques This position is Per Diem with a variable schedule including 1st, 2nd, and 3rd shifts, holidays and weekends. This assignment is in-person at 790 Fuller Ave, Grand Rapids, Michigan 49503. MINIMUM QUALIFICATIONS: High school diploma or equivalent One year experience in a call center and/or customer service-related position Demonstrated proficiency in multitasking; defined by speaking on the phone, utilizing multiple computer applications, researching, and typing at the same time Proficient computer skills including Microsoft products such as Word, Teams, and Outlook Experience with identifying and escalating customer issues with empathy and respect Excellent communication skills, both verbal and written; including ability to communicate clearly and concisely in stressful situations Ability to effectively problem solve and resolve conflict Ability to handle volatile, triggering and emotional situations calmly and rationally when the situation presents Ability to work effectively in a multicultural environment and skills and capabilities of bridging language/cultural barriers to Network180 services within diverse communities Ability to adapt to change in product, processes, and last-minute updates with ease PREFERRED QUALIFICATIONS: Experience in a social services not-for-profit agency preferred One year of experience working in a behavioral health field with ability to demonstrate crisis intervention skills Lived experiences with mental illness/developmental disabilities/substance use disorders valued Job interviews are being conducted in person or via the internet. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed on the are representative of the knowledge, skill, and/or ability required. For a detailed and responsibilities please review the job description. Network180 is an Equal Opportunity Employer. Network180 participates in E-Verify. Network180 is a drug and alcohol-free workplace, which includes the prohibition of medical and recreational marijuana use. Successful completion of a drug screen is part of our background check process. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Assistance with the application process may be requested through the Human Resources Department at ************ or *******************. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.
    $17.2-22.9 hourly Auto-Apply 9d ago
  • Patient Registration Specialist

    Orthopaedic Associates of Michigan 3.8company rating

    Scheduler job in Grand Rapids, MI

    Title: Patient Registration Specialist Hours: Fulltime (40 hours/week): Shifts will vary depending on coverage needs. Typical shifts fall between 6:45AM and 5:30PM. Work Environment: Onsite About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome. Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play. Position Summary As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking. Essential Responsibilities Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times. Collect patient information and ensure all necessary forms are completed and signed. Verify patient insurance. Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences. Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office. Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy. Collect any copayments, deductibles, and/or outstanding balances from patients. Accurately post payments and provide patients with receipts. Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions. Identify and services and/or procedures that require modifiers and post accordingly. Verify that all patient encounters are accounted for and posted to the appropriate patient account. Consult with clinical staff or provider regarding any charge/coding questions. Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure. Research and correct any posting errors. Report cash shortages to supervisor. Answer and transfer phone calls. Answer patient questions as needed. Reach out to appropriate OAM personnel to assist with any questions that require further follow up. Address and respond to all complaints in a timely manner. Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures. Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming. Maintain an organized and clean work space. Other duties as assigned by management. Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of experience working in a healthcare setting. Minimum typing speed of 45 works/minute. High School Diploma/GED. Reliable transportation as this is a float role. Preferred: 2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice. Experience with patient accounting software. Specific Skills, Knowledge, and Abilities: Exceptional customer service skills. Great problem solving and critical thinking skills. Knowledge of HIPAA guidelines and requirements. Knowledge of third party payer requirements. Knowledge of Federal and State billing regulations and guidelines. Strong written and verbal communication skills. Ability to multi-task while remaining very detail-oriented. Highly organized and self-motivated. Must be computer savvy and proficient in MS Office. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Some bending, stooping, lifting, and reaching required. Ability to lift up to 50 pounds (on rare occasions). Manual dexterity required to operate modern office equipment. Must have normal or correctible range of hearing, speech, and eyesight.
    $26k-31k yearly est. Auto-Apply 5d ago
  • Scheduling Coordinator

    Right at Home Grand Rapids and Kalamazoo

    Scheduler job in Kalamazoo, MI

    Responsive recruiter Benefits: Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you!We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons! We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential. The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a “best in home care” experience for clients and employees. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Assist with recruiting, hiring, onboarding, training and personnel management. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. This role will primarily works in the Kalamazoo office but may need to travel locally to support the business The desired candidate will possess the following: High school graduate or equivalent with two years of business experience. Able to work independently, demonstrating sound judgment. Be available as required for on-call duty outside of normal office hours. Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids Compensation: $45,000.00 - $50,000.00 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Right at Home's mission is simple...to improve the quality of life for those we serve. We accomplish this by providing the Right Care, and we deliver this brand promise each and every day around the world. However, we couldn't do it without having the Right People. Our care teams are passionate about serving our clients and are committed to providing the personal care and attention of a friend, whenever and wherever it is needed. That's where you come in. At Right at Home, we help ordinary people who have a passion to serve others become extraordinary care team members. We seek to find people who are compassionate, empathetic, reliable, determined and are focused on improving the quality of life for others. To our care team members, we commit to deliver the following experiences when you partner with Right at Home: We promise to help you become the best you can be. We will equip you as a professional by providing best in class training and investing in your professional development. We promise to coach you to success. We're always available to support you and offer you tips to be the best at delivering care to clients. We promise to keep the lines of communication open. We will listen to your ideas and suggestions as you are critical to our success in providing the best possible care to clients. We will provide you timely information and feedback about the care you provide to clients. We promise to celebrate your success. We will appreciate the work you do, recognize above and beyond efforts, and reward you with competitive pay. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.
    $45k-50k yearly Auto-Apply 6d ago
  • Medical Receptionist

    American Family Care Grand Rapids 3.8company rating

    Scheduler job in Grand Rapids, MI

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $23k-28k yearly est. Auto-Apply 60d+ ago
  • Scheduling Coordinator

    Breakwater Oral Surgery

    Scheduler job in Muskegon, MI

    Job Description Breakwater Oral Maxillofacial Surgery & Dental Implants breakwatersurgery.com | Norton Shores, MI Scheduling Coordinator - Oral Surgery/Dental (this is an on-site position, it is not remote or hybrid) We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Role and Responsibilities The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. Greets patients and visitors immediately upon arrival with a friendly demeanor. Answers the phone promptly with a smile. Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms. Prepares a daily schedule for each provider. Prepares patient charts. Manages patient flow to reduce patient wait time. Assists patients as necessary. Maintains reception area in a neat and orderly condition. Maintains professional relationship with referring offices. Maintains confidentiality of all information in accordance with HIPAA. Performs other related duties as assigned. Education and Experience High school diploma or equivalent required. One year of customer service experience required. Skills and Abilities Understanding of dental terminology. Friendly, inviting, and professional personality and presence. Basic office skills such as typing and filing. Good organizational skills. Attention to detail. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans
    $32k-47k yearly est. 2d ago
  • Patient Registration Specialist

    Oamichigan

    Scheduler job in Grand Rapids, MI

    Title: Patient Registration Specialist Hours: Fulltime (40 hours/week): Shifts will vary depending on coverage needs. Typical shifts fall between 6:45AM and 5:30PM. Work Environment: Onsite About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome. Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play. Position Summary As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking. Essential Responsibilities Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times. Collect patient information and ensure all necessary forms are completed and signed. Verify patient insurance. Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences. Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office. Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy. Collect any copayments, deductibles, and/or outstanding balances from patients. Accurately post payments and provide patients with receipts. Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions. Identify and services and/or procedures that require modifiers and post accordingly. Verify that all patient encounters are accounted for and posted to the appropriate patient account. Consult with clinical staff or provider regarding any charge/coding questions. Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure. Research and correct any posting errors. Report cash shortages to supervisor. Answer and transfer phone calls. Answer patient questions as needed. Reach out to appropriate OAM personnel to assist with any questions that require further follow up. Address and respond to all complaints in a timely manner. Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures. Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming. Maintain an organized and clean work space. Other duties as assigned by management. Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of experience working in a healthcare setting. Minimum typing speed of 45 works/minute. High School Diploma/GED. Reliable transportation as this is a float role. Preferred: 2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice. Experience with patient accounting software. Specific Skills, Knowledge, and Abilities: Exceptional customer service skills. Great problem solving and critical thinking skills. Knowledge of HIPAA guidelines and requirements. Knowledge of third party payer requirements. Knowledge of Federal and State billing regulations and guidelines. Strong written and verbal communication skills. Ability to multi-task while remaining very detail-oriented. Highly organized and self-motivated. Must be computer savvy and proficient in MS Office. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Some bending, stooping, lifting, and reaching required. Ability to lift up to 50 pounds (on rare occasions). Manual dexterity required to operate modern office equipment. Must have normal or correctible range of hearing, speech, and eyesight.
    $25k-34k yearly est. Auto-Apply 7d ago
  • Scheduling Coordinator

    Trilogy Health Services 4.6company rating

    Scheduler job in Muskegon, MI

    JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive! POSITION OVERVIEW Assists the Director of Nursing (DON) to plan, develop, organize, implement, evaluate, and direct the schedule for all nursing service department employees. Schedule nursing employees in accordance with current rules, regulations, and guidelines that govern the health center as well as meeting customer service needs. Key Responsibilities * Creates the campus' four (4) week Master set schedule and posts schedule in accordance with the Campus Hourly Scheduling policy. * Makes staffing adjustments as needed according to budgetary constraints, census fluctuations, calls-offs, and pre-planned leave. * Manages, supports, and coordinates employees' PTO requests, holiday rotations, and shift trades. * Generates all required postings such as BIPA, daily assignment sheets, and monthly schedules. * Manages nursing hours (PPD) and proper staff ratio to census. * Manages Time and Attendance, including Attendance points, buy-backs, and shift pick up incentives. * Utilizes Smartlinx's functionality; including posting open shifts, filling open shifts, and employee messaging. * Meets each new employee to review their schedule, ask what needs they have, and ensure a smooth onboarding experience. * Provide direct patient care as needed based on the scope of your license or certification Qualifications * High School Diploma or GED/HSE preferred * 1-3 Years of relevant experience preferred * Candidates being considered should have a current valid state CNA, QMA, LPN or RN credential. Non-clinical candidates will be considered with the appropriate level of experience. Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience LOCATION US-MI-Muskegon Harbor Terrace Senior Living 60 Veridian Drive Muskegon MI BENEFITS Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available. * Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days. * Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases. * Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match. * PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents. * Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination. * Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment. TEXT A RECRUITER Kristen ************** ABOUT TRILOGY HEALTH SERVICES Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment. Assists the Director of Nursing (DON) to plan, develop, organize, implement, evaluate, and direct the schedule for all nursing service department employees. Schedule nursing employees in accordance with current rules, regulations, and guidelines that govern the health center as well as meeting customer service needs. Key Responsibilities * Creates the campus' four (4) week Master set schedule and posts schedule in accordance with the Campus Hourly Scheduling policy. * Makes staffing adjustments as needed according to budgetary constraints, census fluctuations, calls-offs, and pre-planned leave. * Manages, supports, and coordinates employees' PTO requests, holiday rotations, and shift trades. * Generates all required postings such as BIPA, daily assignment sheets, and monthly schedules. * Manages nursing hours (PPD) and proper staff ratio to census. * Manages Time and Attendance, including Attendance points, buy-backs, and shift pick up incentives. * Utilizes Smartlinx's functionality; including posting open shifts, filling open shifts, and employee messaging. * Meets each new employee to review their schedule, ask what needs they have, and ensure a smooth onboarding experience. * Provide direct patient care as needed based on the scope of your license or certification Qualifications * High School Diploma or GED/HSE preferred * 1-3 Years of relevant experience preferred * Candidates being considered should have a current valid state CNA, QMA, LPN or RN credential. Non-clinical candidates will be considered with the appropriate level of experience. Compensation will be determined based on the relevant license or certification held, as well as the candidate's years of experience At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
    $32k-39k yearly est. Auto-Apply 16d ago
  • Patient Registration Specialist - BILINGUAL (English/Spanish) REQUIRED

    Intercare Community Health Network 3.9company rating

    Scheduler job in Holland, MI

    Job DescriptionDescription: Internally known as a Front Office Specialist - this position is equivalent to the following positions: Patient Access Specialist Medical Receptionist Healthcare Administrative Assistant Clinic Front Desk Coordinator Patient Services Representative Medical Office Coordinator Patient Intake Coordinator Front Desk Medical Receptionist Healthcare Customer Service Representative Medical Front Office Assistant InterCare is a Federally Qualified Health Center which MAY qualify employees for National Student Loan Forgiveness program. Become part of a Migrant and Community Health Center, where you will: Have a passionate purpose. Do worthwhile work. Make a difference in people's lives. InterCare is searching for a Full-Time Bilingual (Spanish/English) Front Office Specialist to join our team! At InterCare, you'll find a rewarding and challenging work environment and a competitive compensation and benefits package which includes: vacation/personal paid time off, sick time, 10 paid holidays, tuition reimbursement program, medical, prescription, dental, vision, life insurance, and short term and long term disability insurance. At InterCare Community Health Network, we believe all people have the right to equal access to quality health care. As a Front Office Specialist, you will be the first face a patient or visitor sees when they walk into one of our clinics. Working alongside the clinical team, you will be responsible for greeting patients and visitors, completing patient registration, updating new and existing patient records, collecting payment, and ensuring patients with or without pre-existing reservations are seen in a timely manner. This is the perfect opportunity for someone who's looking to get their foot in the door at a growing medical health center or someone looking to kickstart their career in the medical field. If you enjoy working with people, staying organized, and are a master at multi-tasking, we encourage you to apply! Work Schedule: Hours of work are Monday through Friday, generally 8:00 a.m. - 5:30 p.m. with rotating evening hours on Monday until 7:30 p.m. NO WEEKENDS!! Minimum Qualifications Possesses a thorough understanding of medical office theory and practices typically acquired through a technical training program and/or extensive practical experience in a medical practice environment. Primary Accountability Performs a variety of administrative support functions for the health center including patient reception and registration. Description of Primary Duties & Responsibilities Patient Interaction: Engage with patients in a welcoming and professional manner, addressing inquiries and providing assistance both in person and over the phone. Welcome and greet patients to the clinic with a friendly and professional demeanor. Register patients efficiently, ensuring completion of all required forms with accurate information. Handle insurance and billing inquiries, providing clear and concise information to patients. Aid ill or distraught patients as necessary and with available resources. Payment Collection: Collect payments, insurance co-pays, and prescription charges following clinic financial policies. Proactively and confidently request a card on file, follow-up on patient balances, and ensure timely patient payments. Clinic Coordination & Collaboration: Collaborate with the healthcare team to ensure seamless patient flow and efficient clinic operations, contributing to a positive and organized environment. Manage patient reservations (online and walk-in) and registration, optimizing patient satisfaction and provider schedules. Assist in scheduling specialist referrals as needed for patient follow-up. Work with attention to detail in all tasks, navigating between multiple software systems to follow protocols established by our occupational health partners in support of our Employer Services team. Front Desk Management: Answer and direct phone calls in a professional and timely manner. Keep the reception area organized and tidy, creating a welcoming environment for patients. Perform various administrative duties, including photocopying, filing, and maintaining daily activity logs. Requirements: Description of Primary Attributes General Development Education: High School Diploma required. Proactive and confident communicator (written and verbal). Foreshadows and elevates concerns as they arise, unafraid of professional directness both with colleagues and patients. Detail-oriented with excellent organizational skills. Ability to juggle and prioritize multiple high-priority tasks and handle a fast-paced work environment. Compassionate, authentic, and patient focused. Supports patients through kindness; demonstrating understanding for others and contributing to the creating a community of belonging. Technically savvy: Proficient with Microsoft Office Suite or related software. Effective communicator and cross collaborator: Ability to establish and maintain positive relationships with patients, team members, and stakeholders across the organization. Excellent team player : You enjoy collaborating with others and being a part of a strong team dynamic. Driven and self-motivated: Capable of working independently, possess a level of initiative and enthusiasm to help drive results. Actively identifying better ways of working. Uses resourceful to achieve the best outcomes for patients, the team, and the organization. Strong analytical and problem-solving skills. Able to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies. Trustworthy. Ability to maintain confidentiality and handle all patient information in accordance with HIPAA regulations.
    $29k-33k yearly est. 14d ago
  • Medical Receptionist, Family and Internal Medicine, Days

    Beacon Health System 4.7company rating

    Scheduler job in Battle Creek, MI

    Beacon Health System is hiring a Full-time day shift Medical Receptionist for our Family & Internal Medicine Department in Battle Creek, MI. Be a Beacon. Make a Difference. At Beacon Health System, every role contributes to a healthier, stronger community. Whether you're supporting care behind the scenes or leading essential services, your work helps advance our mission: to deliver outstanding care, inspire health, and connect with heart. * Medical, Dental, & Vision Insurance through Cigna * Life Insurance * 403(b) Matching Retirement Fund * Competitive Paid Time Off (PTO) * Shift Differentials * Employee Assistance Program (EAP) * Tuition and Certification Reimbursement * Clinical Ladder Program * Local and National Discounts * Beacon Academy Educational Courses * Gym Membership Discount About Beacon Kalamazoo Beacon Kalamazoo provides 24/7 emergency care and a Level II Trauma Center. We deliver care for serious life-threatening injuries/illnesses, and your everyday health needs, including labor and delivery. We offer specialty care for heart/vascular disease, lung and sleep disorders, mental health conditions, and women's health. We offer a wide range of outpatient services, including diagnostic imaging, lab tests, respiratory therapy and rehabilitation therapy services. What You'll Do As an Internal Medicine Medical Receptionist, you will report to the Practice Manager and work under the direction of the Clinical Supervisor, Office Supervisor, and/or Office Coordinator. Under general supervision and according to established policies and procedures, you will perform various reception, clerical, and patient care duties. Duties include greeting patients, answering the telephone, maintaining physicians' schedules, admitting and discharging patients, collecting payments, entering patient charges and compiling various reports. Medical Receptionist Job Responsibilities * Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting. * Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information. * Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments. * Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy. * Provides general office and clerical support to assigned area. What You Bring As a Medical Receptionist, you will bring a high level of knowledge and competency in performing nursing support procedures. Your advanced analytical skills are necessary to solve complex problems and make decisions related to patient care. You demonstrate the interpersonal skills necessary to establish and maintain effective working relationships with staff, patients, visitors, physicians and others. You demonstrate the ability to communicate, both verbally and in writing, in a clear and concise manner. Required Qualifications * High School diploma equivalency OR 1 year of applicable cumulative job specific experience required. * Required professional licensure/certification can be used in lieu of education or experience, if applicable. The Beacon Way At Beacon Health System, our approach to care goes beyond clinical excellence because it's built on meaningful connections. Guided by our core values of Trust, Respect, Integrity, and Compassion, we strive to create an environment where patients feel heard, employees feel valued, and innovation thrives. We call this commitment The Beacon Way-a six-point operating system that empowers every team member to lead with purpose, communicate clearly, cultivate talent, embrace performance improvement, leverage innovation, and build greatness through accountability. Whether at the bedside or behind the scenes, everyone at Beacon plays a role in moving health forward.
    $27k-32k yearly est. 49d ago
  • Patient Specialist

    Gen4 Dental

    Scheduler job in Grand Haven, MI

    Smile One Services is an off-site support center serving Smile Dental Partners and Daydreams Procedure Center. Smile Dental Partners is West Michigan's only multi-specialty dental practice, combining adult dentistry, pediatric dentistry, and orthodontics under one roof at five locations. Daydreams Procedure Center is West Michigan's premier resource for pediatric dentistry under general anesthesia. Smile One Services supports both of these entities with a full-service call center, bi-lingual support, Insurance verification, and surgical treatment coordination and scheduling. To learn more about our office, check out our website here: ****************************************** Our patient specialists are the heart of our practice - they are the first impressions to be made on our patients. Our team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. By joining our team, you will have: Work-Life Balance: (Monday-Thursday from 8:30am-5:30pm, Fridays from 8:30am-3:00pm) Time Off: Up to 3 weeks PTO + 8 Paid Holidays (PTO rolls over!) Parental Leave: Up to 3 weeks paid 401(k) Match Health Benefits: Medical, dental, vision, HSA & FSA + earn up to $2,000/year when selecting our quality care plans Employee Assistance Programs: Free 24/7 support for personal, financial & legal issues CE & Growth: SPEAR access + continuing education Wellness Perks: $28/month gyms, 12K+ on-demand workouts when selecting our quality care plans Pet Insurance: Flexible plans + 24/7 telehealth for your pet Key Responsibilities Responsible for scheduling new patients and effectively managing both the Doctor and Hygiene schedules Act as a liaison or case manager between the practice and the patient Answer questions about treatment plan, discuss financial options, and make agreements about treatment, cost, and method of payment Schedule treatment for patients who have existing treatment plans Ensure that patients with outstanding balances are informed of the practice's financial policy Track and record the referral source on all new patients. Compensation: $ 18-20/Hour Qualifications: Customer service/sales experience Dental office experienced (preferred) Additional Information We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
    $32k-40k yearly est. 4h ago
  • Scheduling Coordinator

    Right at Home Grand Rapids and Kalamazoo

    Scheduler job in Kalamazoo, MI

    Job DescriptionBenefits: Bonus based on performance Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Do you value having personal connections with those you work with? If so, Right at Home has the opportunity for you! We are a locally owned home care business (under new ownership) that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons! We offer paid healthcare, training and development opportunities, and a competitive salary with quarterly bonus potential. The Scheduling Coordinator is responsible for maintaining the client and caregiver relationship and ultimately helps provide a best in home care experience for clients and employees. Plays the integral role in interfacing with caregiver staff in ensuring the proper caregiver and client match. Ensures that all referrals are received in an accurate, detailed manner and are properly handled. Performs various supervisory activities for scheduling appropriate caregivers to clients; timecard processing, where necessary; and monitoring of telephony system and other payroll responsibilities as needed. Performs other office coordination duties. Assist with recruiting, hiring, onboarding, training and personnel management. Maintains a positive demeanor at all times and is able to effectively multitask in a high-functioning office environment. The ideal candidate has prior experience working in the home care industry or medical office setting. This role will primarily works in the Kalamazoo office but may need to travel locally to support the business The desired candidate will possess the following: High school graduate or equivalent with two years of business experience. Able to work independently, demonstrating sound judgment. Be available as required for on-call duty outside of normal office hours. Ability to travel (paid) during office hours to support Right at Home offices in Kalamazoo and Grand Rapids
    $32k-46k yearly est. 9d ago

Learn more about scheduler jobs

How much does a scheduler earn in Kentwood, MI?

The average scheduler in Kentwood, MI earns between $22,000 and $69,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Kentwood, MI

$39,000

What are the biggest employers of Schedulers in Kentwood, MI?

The biggest employers of Schedulers in Kentwood, MI are:
  1. Elara Holdings Inc
  2. Interim HealthCare
  3. Corewell Health
  4. Elara Caring
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