Job DescriptionSalary:
The Dental Scheduler is responsible for managing the appointment schedules for a dental practice. This role involves coordinating patient appointments, handling inquiries, and ensuring the smooth operation of the dental office's scheduling system. The Dental Scheduler plays a crucial role in maintaining patient satisfaction and optimizing the efficiency of the dental practice
Qualifications:
High school graduate required.
Certification as Dental Assistant a plus.
Previous experience in a medical or dental office setting preferred.
Must understand basic Medicare/Medicaid and insurance plans.
Must understand insurance verification, insurance eligibility and insurance payers.
Confident positive manner and appearance.
Strong customer service experience.
Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and Microsoft Office Suite
Attention to detail and accuracy in managing patient records and schedules
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work in a fast-paced environment and handle stressful situations calmly and professionally
Employ correct grammatical English and write legibly in order to complete appropriate paperwork.
ESSENTIAL JOB FUNCTIONS
1. Schedules and confirms patient appointments via phone, email, and in-person
2. Manages the dental office's appointment calendar to maximize efficiency and minimize patient wait times
3. Coordinates with dental staff to ensure availability and proper allocation of appointment slots
4. Answers incoming calls and respond to patient inquiries regarding appointments, treatments, and office policies
5. Provides patients with pre-appointment instructions and post-appointment follow-up information
6. Sends appointment reminders and follow-up messages to patients via phone, email, or text
7. Pays attention to detail in regards to all aspects of job requirements.
8. Maintains accurate and up-to-date patient records in the dental practice management software
9. Verifies patient insurance information and ensures that necessary documentation is completed
4. Assists with patient check-in and check-out processes, including collecting payments and scheduling follow-up appointments.
10. Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations.
11. Knowledge of Medicare/Medicaid and commercial insurance plan benefits.
12. Works closely with dental assistants, hygienists, and dentists to ensure smooth patient flow and efficient use of resources
13. Communicates any scheduling changes or issues to the dental team promptly
14. Assists with the coordination of treatment plans and referrals to specialists as needed
15. Provides exceptional customer service to patients, addressing their concerns and ensuring a positive experience
16. Handle patient complaints and escalate issues to the Office Manager or appropriate staff when necessary
$32k-39k yearly est. 23d ago
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Scheduler, Oncology Clinic
FMOL Health System 3.6
Scheduler job in Lafayette, LA
Works directly with patients to schedule visits. Works directly with departments to complete scheduling needs when appropriate. * TECHNICAL TASKS * Monitors departmental equipment and notifies lead scheduler of equipment concerns realizing that any downtime can affect service to customers
* Assists fellow members of the scheduling team with operational issues to further knowledge and ensure a productive and service oriented environment
* CRITICAL THINKING
* Completes all duties scheduled during the workday without interference to the quality of work
* Responds to changes in the work schedules as necessary; continually uses time to departmental advantage
* Regularly accepts additional works during slow periods; asks team leader, Supervisor or Director what needs to be done
* Continually strives to make use of time during the day through careful coordination of daily tasks
* Demonstrates a consistent level of performance; maintains progress on special projects when other duties are complete
* Reports any problems with the normal workflow to the Team Leader, Supervisor or Director.
* Assists other department employees as needed; assumes additional responsibilities while other employees are on vacation or not scheduled to work
* Consistently demonstrates a willingness to help with work that needs to be done; willing to stay late to complete assigned tasks
* Demonstrates an understanding of all policies and procedures concerning the responsibilities of scheduling
* Adheres to departmental policies and procedures regarding patient care with special attention to biohazard procedures.
* Assists other schedulers by sharing information on new procedures
* Consistently demonstrates the ability to assess a situation, consider alternatives and choose the appropriate course action
* Always keeps all information regarding patients registration confidential
* Continually strives to learn an help develop new programs and systems
* Attends in-house educational programs that are relative to the established Departmental duties (departmental meetings)
* Knowledgeable in the admissions process to pre register patients as needed
* INTERPERSONAL RELATIONS
* Handles scheduling duties while always remaining open to any other assistance customers may need.
* Demonstrates excellent telephone skills when handling phone calls, always remaining professional and courteous
* Consistently demonstrates sensitivity to the needs of callers and customers
* Demonstrates effective communication skills by conveying necessary information accurately, listening effectively and asking pertinent questions where clarification is needed
* Interacts with all co-workers in a way that promotes a harmonious and cooperative working environment, using humanistic attitude of compassion, understanding, respect and dignity
* Consistently works well with those in authority positions and with the supervisor to improve departmental operation and customer service
* Assists other employees or areas of department when own assigned work is completed to assure efficiency, maintaining the shortest possible turnaround time
* Organizes and consistently completes work within acceptable time limits to facilitate customer service and facilitate efficient departmental operation
* Adapt to changes or unusual circumstances in a way that promotes cooperation and minimizes disruption to working environment (does not negatively affect the quality of work, productivity, or the attitude of other workers
* Establishes a good rapport and cooperative working relationships with members of the Admission Department, nursing, physicians, and physicians office personnel, and other hospital staff
* Other duties as assigned
* Consistently performs 12 organizational Service Standards focused on Values, Service, and Quality.
* High School diploma
* Medical and scheduling experience preferred
$33k-68k yearly est. 3d ago
Scheduler, Oncology Clinic
Franciscan Missionaries of Our Lady University 4.0
Scheduler job in Lafayette, LA
Works directly with patients to schedule visits. Works directly with departments to complete scheduling needs when appropriate. Responsibilities * TECHNICAL TASKS * Monitors departmental equipment and notifies lead scheduler of equipment concerns realizing that any downtime can affect service to customers
* Assists fellow members of the scheduling team with operational issues to further knowledge and ensure a productive and service oriented environment
* CRITICAL THINKING
* Completes all duties scheduled during the workday without interference to the quality of work
* Responds to changes in the work schedules as necessary; continually uses time to departmental advantage
* Regularly accepts additional works during slow periods; asks team leader, Supervisor or Director what needs to be done
* Continually strives to make use of time during the day through careful coordination of daily tasks
* Demonstrates a consistent level of performance; maintains progress on special projects when other duties are complete
* Reports any problems with the normal workflow to the Team Leader, Supervisor or Director.
* Assists other department employees as needed; assumes additional responsibilities while other employees are on vacation or not scheduled to work
* Consistently demonstrates a willingness to help with work that needs to be done; willing to stay late to complete assigned tasks
* Demonstrates an understanding of all policies and procedures concerning the responsibilities of scheduling
* Adheres to departmental policies and procedures regarding patient care with special attention to biohazard procedures.
* Assists other schedulers by sharing information on new procedures
* Consistently demonstrates the ability to assess a situation, consider alternatives and choose the appropriate course action
* Always keeps all information regarding patients registration confidential
* Continually strives to learn an help develop new programs and systems
* Attends in-house educational programs that are relative to the established Departmental duties (departmental meetings)
* Knowledgeable in the admissions process to pre register patients as needed
* INTERPERSONAL RELATIONS
* Handles scheduling duties while always remaining open to any other assistance customers may need.
* Demonstrates excellent telephone skills when handling phone calls, always remaining professional and courteous
* Consistently demonstrates sensitivity to the needs of callers and customers
* Demonstrates effective communication skills by conveying necessary information accurately, listening effectively and asking pertinent questions where clarification is needed
* Interacts with all co-workers in a way that promotes a harmonious and cooperative working environment, using humanistic attitude of compassion, understanding, respect and dignity
* Consistently works well with those in authority positions and with the supervisor to improve departmental operation and customer service
* Assists other employees or areas of department when own assigned work is completed to assure efficiency, maintaining the shortest possible turnaround time
* Organizes and consistently completes work within acceptable time limits to facilitate customer service and facilitate efficient departmental operation
* Adapt to changes or unusual circumstances in a way that promotes cooperation and minimizes disruption to working environment (does not negatively affect the quality of work, productivity, or the attitude of other workers
* Establishes a good rapport and cooperative working relationships with members of the Admission Department, nursing, physicians, and physicians office personnel, and other hospital staff
* Other duties as assigned
* Consistently performs 12 organizational Service Standards focused on Values, Service, and Quality.
Qualifications
* High School diploma
* Medical and scheduling experience preferred
$34k-65k yearly est. 3d ago
Scheduler, Oncology Clinic
Fmolhs Career Portal
Scheduler job in Lafayette, LA
Works directly with patients to schedule visits. Works directly with departments to complete scheduling needs when appropriate.
High School diploma
Medical and scheduling experience preferred
TECHNICAL TASKS
Monitors departmental equipment and notifies lead scheduler of equipment concerns realizing that any downtime can affect service to customers
Assists fellow members of the scheduling team with operational issues to further knowledge and ensure a productive and service oriented environment
CRITICAL THINKING
Completes all duties scheduled during the workday without interference to the quality of work
Responds to changes in the work schedules as necessary; continually uses time to departmental advantage
Regularly accepts additional works during slow periods; asks team leader, Supervisor or Director what needs to be done
Continually strives to make use of time during the day through careful coordination of daily tasks
Demonstrates a consistent level of performance; maintains progress on special projects when other duties are complete
Reports any problems with the normal workflow to the Team Leader, Supervisor or Director.
Assists other department employees as needed; assumes additional responsibilities while other employees are on vacation or not scheduled to work
Consistently demonstrates a willingness to help with work that needs to be done; willing to stay late to complete assigned tasks
Demonstrates an understanding of all policies and procedures concerning the responsibilities of scheduling
Adheres to departmental policies and procedures regarding patient care with special attention to biohazard procedures.
Assists other schedulers by sharing information on new procedures
Consistently demonstrates the ability to assess a situation, consider alternatives and choose the appropriate course action
Always keeps all information regarding patients registration confidential
Continually strives to learn an help develop new programs and systems
Attends in-house educational programs that are relative to the established Departmental duties (departmental meetings)
Knowledgeable in the admissions process to pre register patients as needed
INTERPERSONAL RELATIONS
Handles scheduling duties while always remaining open to any other assistance customers may need.
Demonstrates excellent telephone skills when handling phone calls, always remaining professional and courteous
Consistently demonstrates sensitivity to the needs of callers and customers
Demonstrates effective communication skills by conveying necessary information accurately, listening effectively and asking pertinent questions where clarification is needed
Interacts with all co-workers in a way that promotes a harmonious and cooperative working environment, using humanistic attitude of compassion, understanding, respect and dignity
Consistently works well with those in authority positions and with the supervisor to improve departmental operation and customer service
Assists other employees or areas of department when own assigned work is completed to assure efficiency, maintaining the shortest possible turnaround time
Organizes and consistently completes work within acceptable time limits to facilitate customer service and facilitate efficient departmental operation
Adapt to changes or unusual circumstances in a way that promotes cooperation and minimizes disruption to working environment (does not negatively affect the quality of work, productivity, or the attitude of other workers
Establishes a good rapport and cooperative working relationships with members of the Admission Department, nursing, physicians, and physicians office personnel, and other hospital staff
Other duties as assigned
Consistently performs 12 organizational Service Standards focused on Values, Service, and Quality.
$30k-53k yearly est. Auto-Apply 4d ago
Scheduler, Oncology Clinic
Fmolhs
Scheduler job in Lafayette, LA
Works directly with patients to schedule visits. Works directly with departments to complete scheduling needs when appropriate.
High School diploma
Medical and scheduling experience preferred
TECHNICAL TASKS
Monitors departmental equipment and notifies lead scheduler of equipment concerns realizing that any downtime can affect service to customers
Assists fellow members of the scheduling team with operational issues to further knowledge and ensure a productive and service oriented environment
CRITICAL THINKING
Completes all duties scheduled during the workday without interference to the quality of work
Responds to changes in the work schedules as necessary; continually uses time to departmental advantage
Regularly accepts additional works during slow periods; asks team leader, Supervisor or Director what needs to be done
Continually strives to make use of time during the day through careful coordination of daily tasks
Demonstrates a consistent level of performance; maintains progress on special projects when other duties are complete
Reports any problems with the normal workflow to the Team Leader, Supervisor or Director.
Assists other department employees as needed; assumes additional responsibilities while other employees are on vacation or not scheduled to work
Consistently demonstrates a willingness to help with work that needs to be done; willing to stay late to complete assigned tasks
Demonstrates an understanding of all policies and procedures concerning the responsibilities of scheduling
Adheres to departmental policies and procedures regarding patient care with special attention to biohazard procedures.
Assists other schedulers by sharing information on new procedures
Consistently demonstrates the ability to assess a situation, consider alternatives and choose the appropriate course action
Always keeps all information regarding patients registration confidential
Continually strives to learn an help develop new programs and systems
Attends in-house educational programs that are relative to the established Departmental duties (departmental meetings)
Knowledgeable in the admissions process to pre register patients as needed
INTERPERSONAL RELATIONS
Handles scheduling duties while always remaining open to any other assistance customers may need.
Demonstrates excellent telephone skills when handling phone calls, always remaining professional and courteous
Consistently demonstrates sensitivity to the needs of callers and customers
Demonstrates effective communication skills by conveying necessary information accurately, listening effectively and asking pertinent questions where clarification is needed
Interacts with all co-workers in a way that promotes a harmonious and cooperative working environment, using humanistic attitude of compassion, understanding, respect and dignity
Consistently works well with those in authority positions and with the supervisor to improve departmental operation and customer service
Assists other employees or areas of department when own assigned work is completed to assure efficiency, maintaining the shortest possible turnaround time
Organizes and consistently completes work within acceptable time limits to facilitate customer service and facilitate efficient departmental operation
Adapt to changes or unusual circumstances in a way that promotes cooperation and minimizes disruption to working environment (does not negatively affect the quality of work, productivity, or the attitude of other workers
Establishes a good rapport and cooperative working relationships with members of the Admission Department, nursing, physicians, and physicians office personnel, and other hospital staff
Other duties as assigned
Consistently performs 12 organizational Service Standards focused on Values, Service, and Quality.
$30k-53k yearly est. Auto-Apply 4d ago
Patient Coordinator (Sleep Therapy)
Viemed Careers 3.8
Scheduler job in Lafayette, LA
Essential Duties and Responsibilities:
Responsible for the overall clinical, technical and administrative functions at the location on record regarding the PAP Therapy program.
Responsible for the overall clinical, technical and administrative functions at the location on record regarding the PAP Therapy program.
Is responsible for contacting patients to schedule setups of equipment (CPAP, AutoPAP, BiPAP) and explain the clinical benefits of PAP therapy and dangers of sleep apnea
Is responsible for clinical contact with the physician, referred contacts, health care practitioners, and others involved in the care of the patients referred to Sleep Management, LLC d/b/a VieMed for home respiratory therapy services.
Is responsible for the maintenance of records, charting, progress notes, clinical files, equipment records, preventative maintenance records, and other necessary documentation.
Is responsible to maintain accurate inventory of all Sleep Management/VieMed assets and supplies.
Is responsible to ensure all pertinent demographic information is updated regularly and with any change in personal or professional status.
Is responsible for orientation and training of subordinate or newly hired respiratory therapist staff service technicians.
Exhibits effective written and verbal communication skills. Adheres to cost-containment policies and procedures.
Works with the office staff to ensure prompt and accurate billing and documentation of services, including providing adequate information to satisfy third-party payor guidelines for coverage.
Works with all clinical, managerial, and sales staff to promote and market home respiratory therapist services to all referral sources.
Is required to provide availability for patient contact and response to patient needs.
Will work with team members (other RTs, PCC's and various departments) to ensure tasks are completed.
Other duties/projects as assigned.
Minimum Qualifications:
High School Diploma required.
1-3 years of administrative and clinical experience in an office setting preferred, but not required.
Excellent communication skills, both written and verbal to interact knowledgeably with patients, physicians, etc.
Physical Demands:
Sitting at desk
Operation of office equipment and computer
Competencies
Technical Capacity.
Customer/Client Focus.
Communication Proficiency.
Initiative.
Collaboration.
Financial Management.
Presentation Skills.
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
$23k-28k yearly est. 60d+ ago
Senior Scheduler
CDM Smith 4.8
Scheduler job in Lafayette, LA
Successful candidate will be required to work 100% in the field locations. This role is based out of our El Paso, TX office. The successful candidate will work full-time on the project site located in Santa Teresa, New Mexico. Provides senior level scheduling leadership on large complex projects as part of the owners project management and project controls team.
Develops and maintains the Master Project Schedule in Primavera EPPM and integrates EPC contractor activities owner supplied equipment permitting commissioning and vendor schedules into one unified framework.
Uses the Master Project Schedule as a strategic tool to track dependencies sequence activities and identify the critical path.
Supports risk management by identifying schedule vulnerabilities assessing potential impacts and recommending mitigation strategies.
Reviews and analyzes detailed schedules submitted by the EPC contractor and vendors and summarizes findings in a Schedule Analysis Report (SAR) for use by on site and back-office management.
Coordinates closely with other project controls team members to validate information and ensure schedule outputs are accurate reliable and actionable.
Provides technical guidance and training to more junior staff.
Mentors more junior staff and develops them for future growth within the discipline and firm.
May supervise the work of junior engineers on project work.
Performs other duties as required.
**Job Title:**
Senior Scheduler
**Group:**
PSF
**Employment Type:**
Regular
**Minimum Qualifications:**
Bachelor's degree.
5 years of related experience.
Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands.
Equivalent additional directly related experience will be considered in lieu of a degree.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
10%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
In-depth knowledge of project management methodology including budget development, project planning, control and assurance methodologies, and finance and accounting concepts and practices.
Demonstrates excellent knowledge of project goals, drivers, strategies, risks and opportunities as well as an understanding of project finance, accounting or business administration.
Expert level knowledge of Enterprise Project Portfolio Management suite of tools (Primavera).
Proficient in the use of Project Performance tools (EcoSys).
Possesses excellent teamwork and collaboration skills and an ability to work well in fast paced environments requiring daily shifting of priorities.
Excellent written and oral communication skills.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Successful candidate will be required to work 100% in the field locations.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$75k-104k yearly est. 1d ago
Transport Scheduler
Aggreko 4.3
Scheduler job in New Iberia, LA
We're a global leader in providing energy solutions that help businesses grow and communities thrive. We work as a team and we're proud of the difference we make to customers, to local communities, and towards a sustainable future for the world.
We're looking for a Transport Scheduler in New Iberia - a role which will help us power progress for our customers.
Why Aggreko? Here are some of the perks and rewards.
Competitive compensation package
Annual bonus program tied to company and individual performance
No premium cost medical plan option available
Paid training programs
Career growth opportunities and tuition reimbursement
Safety-focused culture
What you'll do:
Based out of the New Iberia, La service center
Order vehicles for delivery and collection of hires as needed
Create cost-efficient and optimized transport plans, and coordinate hire-fleet movements between regions and depots
Schedule weekly inventory cycle counts
Assist other schedulers with equipment, fuel, and rehire coordination
Organize inter-company equipment transport, ensure customs and cross-border documentation, and process purchase orders, invoicing, and cost reallocation for intercompany movements
You'll have the following skills and experience:
Bachelor's degree in a related field and/or relevant experience, specialized diploma, or vocational training
Experienced supply chain professional
Acute attention to details and data driven problem solver
Well organized and can meet deadlines, performing under pressure in a fast-paced work environment
Power user of Microsoft PowerPoint, Excel, Work, Teams, and other software programs
Find out more and apply now.
Bring your energy. Grow your career.
#LI-AJ1
Equal employment opportunity
We welcome people from different backgrounds and cultures, and respect people's unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that's how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$31k-50k yearly est. Auto-Apply 58d ago
Patient Service Representative
Regional Medical Laboratory 4.2
Scheduler job in Lafayette, LA
Looking to elevate your career? Join us!
Work Hours: Full-Time, 40 hours weekly, Monday-Friday, 7:00am- 4:00pm & Fridays, 7:00am-2:00pm
Occasional Coverage: Youngsville
The Patient Service Representative is responsible for acting as the first point of contact for patients by greeting, gathering information, registering and posting payments. This position is critical to Solis Mammography: by providing outstanding patient care and maintaining the flow of the center, the Patient Service Representative impacts the profitability of the organization.
Department Highlights:
Patient-Focused Team
Cohesive and Friendly Environment
Supportive and Encouraging Atmosphere
Here is what you will need:
High School diploma;
Two years of healthcare registration or customer service experience preferred
Basic knowledge of cash handling;
Basic knowledge of medical terminology, preferred;
Ability to read, write, and comprehend simple instructions and short correspondence;
Ability to apply common sense understanding to carry out detailed but sometimes complex written or oral instructions;
Ability to perform basic mathematic calculations: Ability to sit and/or stand for long periods of time;
Experience using Microsoft Office Suite: knowledge of RIS software preferred
A Day in the Life of a Patient Service Representative:
Provide services and support for the following areas:
Understands, promotes and demonstrates the Solis Way
Greet patients in a professional and friendly manner;
Completely and accurately register patients including: input of demographic and insurance information into our RIS (Radiology Information System) and verifying accuracy of existing information;
Explain forms to patients and assist with form completion, via paper or tablet, as necessary;
Process necessary paperwork by scanning documents that need to be linked to the patient's medical record and maintaining confidentiality;
Responsible for collecting patient payments which can include explaining benefits given from
insurance verification when necessary;
Prepare paperwork for future appointments incorporating additional paperwork needed for
specific exams or payors as necessary;
Ensure all diagnostic tests have required orders, request as needed and follow-up on outstanding
requests;
Schedule and reschedule patients as necessary;
Generate daily invoice journal at the end of each day and reconcile payments using Daily Reconciliation Report;
Participate in front office training to stay abreast of front office policy and procedures
Why Solis Mammography?
A Great Place to Work for the fourth year in a row!
Offer competitive benefits such as Medical, Dental, Vision, 401k, PTO, Paid Holidays, Backup Child/Adult Care as well as other unique benefits.
$28k-34k yearly est. 1d ago
Patient Service Representative
Zoll Lifevest
Scheduler job in Lafayette, LA
Patient Service Representative (PSR)
Competitive fee for service
Flexibility - work around your schedule
Lifesaving medical technology
The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies.
Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives.
Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis.
Summary Description:
The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest .
LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Contact caregivers and family to schedule services
Willingness to accept assignments which could include daytime, evenings, and/or weekends.
Travel to patient's homes and health care facilities to provide services
Train the patient and other caregivers of patient (if applicable) in the use of LifeVest
Program LifeVest according to the prescribing physician's orders
Measure the patient and determine correct garment size
Review with patient, and have patient sign, all necessary paperwork applicable to the service.
Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment
Manage device and garment inventory
Disclose family relationship with any potential referral source
Qualifications:
Have 1 year patient care experience
Patient experience must be in a paid professional environment (not family caregiver)
Patient experience must be documented on resume
Completion of background check
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclosure of personal NPI number (if applicable)
Valid driver's license and car insurance and/or valid state ID
Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order
Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically
$27k-34k yearly est. Auto-Apply 22d ago
Patient Engagement Specialist - Lafayette, LA
Karoo Health
Scheduler job in Lafayette, LA
Karoo is seeking to add an important care team member, the Patient Engagement Specialist. This individual will be responsible for new patient acquisition and play a critical role in driving growth within the organization. This role integrates within partner cardiology practices and will focus on screening eligible patients for enrollment, communicating with practice providers to discuss eligibility, interacting with prospective patients to explain services, address inquiries, gather information, provide education, and schedule initial appointments with the virtual team.
Responsibilities
Maintain daily on-site presence at partner cardiology practices
Ability to support additional clinics remotely, as needed, in area
Pre-screen patients for eligibility and notify practice providers of prospective patient enrollments through program and technology education
Verify patient program eligibility and elicit feedback from practice providers on enrollment potential
Conduct enrollment onboarding sessions with patients
Maintain documentation in the Karoo Health Kohere.AI system, and partner cardiologist systems for tracking and reporting purposes
Drive patient enrollment by providing an overview of the Karoo Health program and Model of Care through patient education and interaction to ensure patients understand program services and benefits
Support practice providers by enrolling patients into the program and facilitating assignment and transfer to the virtual team for continued services
Coordinate with the partner cardiology practice to provide insight into the patient's care journey
Regularly interact with practice staff to provide line-of-sight into patient admissions, readmissions, and ED visits
Manage inbound calls from patients responding to inquiries about enrollment and ongoing engagement with the Karoo Care Program
Implement strategies to appropriately enroll patients in the program
Provide in-services and presentations to practice partners regarding the Karoo Health program
Communicate regularly with all members of the interdisciplinary team to share key information, coordinate tasks and provide support for the enrollment process
Special projects, initiatives, and other job duties as assigned
Qualifications
High school graduate or equivalent
Community Health Worker/Partner, Medical Assistant, LPN
Cardiac-experience preferred
Minimum three years of related experience in health care and/or physician clinic/practice setting
General understanding of enrollment and billing processes and procedures
Strong interpersonal skills and ability to quickly establish rapport with providers and patients
Highly comfortable in group/team dynamics and able to fit in with clinic staff and teams
Confidence in explaining new programs and initiatives to people/patients; ability to connect and engage with people comfortably
Experience with team collaboration and coordination of care with external sources
Exceptional communication skills and can practice active listening
Strong written communication skills
Comfort with ambiguity and a fast-paced culture; you can adapt and approach problems with a solution-oriented mindset
Ability to utilize data to make informed decisions
Equal Opportunity Statement
At Karoo Health Inc (“Karoo”), we believe that improving healthcare starts with creating a more equitable and inclusive world, both inside and outside our organization. We are committed to fostering a diverse workforce that reflects the communities we serve, and to building a culture where every team member feels valued, supported, and empowered. Our commitment to inclusion is reflected in initiatives such as equitable compensation practices, employee resource groups, inclusive benefits, and more.
Karoo Health is proud to be an equal opportunity employer. We maintain a strict policy of non-discrimination for all applicants and employees. What does that mean for you? It means that we are dedicated to providing a workplace that is inclusive, respectful, and free from discrimination or harassment of any kind.
Employment decisions at Karoo Health are made based on merit, qualifications, and business need, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, disability, marital status, veteran status, political affiliation, or any other characteristic protected under applicable law. This policy applies to every aspect of the employment journey, from recruitment and hiring to compensation, benefits, training, promotion, performance evaluation, and beyond.
We're committed to doing the right thing, always, and that includes creating a fair and inclusive hiring process and workplace for all.
Karoo Health welcomes all.
In the United States, compensation is determined by factors including location, role level, job-related skills, experience, and market conditions. Some positions may also be eligible for bonuses, equity, or other benefits. To learn more about Karoo Health's benefits, please contact our People Team.
$26k-34k yearly est. 39d ago
Patient Experience Coordinator (Part Time) (2497)
Weiler Plastic Surgery
Scheduler job in Lafayette, LA
The Patient Experience Coordinator serves as the first point of contact for patients and visitors, setting the tone for a positive and welcoming medspa & healthcare experience. This role combines administrative efficiency with exceptional customer service to ensure seamless patient interactions-from answering phones and scheduling appointments to checking patients in and out. A strong focus on communication, empathy, and professionalism is essential in delivering concierge-level service that supports patient satisfaction and loyalty.
Role and Responsibilities
Greet patients and visitors warmly, creating a friendly and professional first impression.
Efficiently check patients in and out
Answer multi-line phone systems with a courteous, professional demeanor & concierge service.
Schedule, confirm, and reschedule appointments as requested.
Provide information and support related to clinic services, policies, and procedures.
Deliver high-touch, concierge-style service tailored to patient needs and concerns.
Proactively address patient questions or issues, escalating to appropriate staff when necessary.
Maintain a calm, compassionate, and solution-oriented approach in all interactions.
Ensure accurate and timely documentation in the electronic medical record (EMR).
Assist with managing waiting room flow and communication between staff.
Perform general clerical tasks including scanning, attaching paperwork, faxing, and handling incoming/outgoing mail.
Accurately process payments, including balances, rewards programs and 3rd party payment plans.
Explain and enroll patients in applicable rewards programs and promotional offers.
Assist patients in understanding their financial responsibilities and payment options.
Troubleshoot billing concerns or patient questions with clarity and care.
Keep updated knowledge of the practice's pricing, promotions, financial policies, and financial offerings.
Qualifications
Minimum Education and Experience Requirements
High school diploma or equivalent (required)
Preferred Education or Experience
1-2+ years of experience in a medical office or hospitality/customer service role
1-2 years of aesthetic and/or medspa
Strong interpersonal, communication, and problem-solving skills
Familiarity with EMR systems and Google
Ability to multitask in a fast-paced environment with grace and efficiency
Knowledge, Skills, and Abilities
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
The ability to communicate information and ideas in speaking so others will understand as well as verbal comprehension when receiving information.
Able to provide and receive information effectively and professionally.
Professionalism and confidentiality.
Positive Attitude and willingness to support the success of the entire office.
Physical Requirements
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at a time.
$21k-29k yearly est. 20d ago
Patient Services Representative (PRN)
Cardiovascular Institute of The South 4.9
Scheduler job in Lafayette, LA
Who We Are:
Cardiovascular Institute of the South, a leading organization dedicated to advancing heart health through innovation and excellence, is part of a national cardiology platform, Cardiovascular Logistics (CVL). Together, we share the same mission to provide our patients with the highest quality cardiovascular care available. Join our team and be a part of an organization that is dedicated to improving patient outcomes and shaping the future of heart health.
What We Offer:
Choice of three health insurance plans
Dental insurance coverage
Vision insurance coverage
401(k) with company match and profit-sharing plan
Company-paid short-term and long-term disability coverage
Company-paid life insurance for you and your family
Access to company-provided training and educational resources
Eligibility for annual merit-based performance increases
Accrued General Purpose Time (GPT)
Eight company-paid holidays
Special company events, including Christmas parties, Family Day, employee engagement activities, and Spirit Days
Complimentary Employee Assistance Program (EAP) for all employees and their dependents
About the Role:
Serves as the first point of contact for patients and visitors
Provides front desk and patient services support in a healthcare setting
Manages appointment scheduling, check-in, and check-out processes
Maintains accurate patient records and supports clinic operations
Ensures compliance with HIPAA and organizational policies
How You'll Drive Our Mission Forward:
Greet patients and families in a friendly, professional manner
Answer phone calls and respond to appointment-related inquiries
Schedule, confirm, and reschedule appointments as needed
Contact patients on recall lists and follow up on no-show appointments
Register patients and obtain complete demographic and insurance information
Verify insurance, collect co-pays and patient balances, and support billing processes
Confirm daily physician schedules and assist with changes to improve patient flow
Document patient wait times and enter electronic messages to other departments
Maintain accurate and timely documentation in paper and electronic medical records
Protect patient privacy and confidentiality in accordance with HIPAA standards
Collaborate with physicians, staff, and departments to support quality patient care
What Makes You a Great Match:
Strong customer service and interpersonal communication skills
Excellent organizational and time-management abilities
Ability to multitask efficiently in a fast-paced healthcare environment
High level of accuracy and attention to detail in documentation and scheduling
Professional demeanor and ability to work well with physicians, patients, and staff
Commitment to teamwork, cooperation, and assisting others as needed
Knowledge of HIPAA privacy and security standards
Willingness to follow compliance guidelines and organizational policies
$29k-33k yearly est. 7d ago
Patient Service Representative I
Teche Action Board 3.9
Scheduler job in Franklin, LA
Teche Health, A Federally Qualified Health Center, per Section 330 of the Public Health Service Act, is currently seeking qualified applicants for the Patient Service Representative I position in Franklin, LA.
Performs activities related to intake and exit of patients in the medical facility by performing the essential duties and responsibilities listed below. Gathers accurate information from clients and correctly inputs this information into the medical information system. Respects and maintains the confidentiality of the organization, patients, and personnel.
JOB DUTIES AND RESPONSIBILITIES:
Interviews patients and verifies the accuracy of demographic information each visit
Obtain accurate financial information from patients that includes total household members, total household income, and all other pertinent information for patient profile
Obtains appropriates signatures on consent forms, acknowledgements statements, profile sheets, and other forms required by Teche Action Board, Inc.
Collects and verifies all Medicare, Medicaid, Third Party Insurance (verification must be through the CGM PM system, telephone, or internet)
Inputs all demographic and financial information into the Organization's Patient Management System
Informs the patients of his/her sliding fee percentage based on the approved sliding fee discount scales
Collect and post all minimum fees, private pay payments, and private insurance co-payments from patients at the time of service
Collect and post all private pay payments on account
Post all encounters daily (Medicare, Medicaid, Private Pay, and Private Insurance)
Complete deposit ticket and place in money bag along with cash collection, fill out money voucher, copy checks, print report, and attach pink copy of patient cash receipts and submit to.
Accounting Assistant at the end of day
Schedule appointments for patients (return appointments, rescheduled appointments, telephone appointments, and hospital follow -up referral)
Answer all incoming telephone calls
Check phone voice messages and email (twice daily) once in the a.m. and p.m.
Return all calls left on voicemail within 48 hours
Distribute and educate patient rights and responsibility, patient brochure, complaint process, advance directives, etc.
Distribute a healthcare questionnaire for patients to complete on every visit
Have patient sign authorization release form for every facility they visited
Call patients to remind them of upcoming clinic appointments
Reminding all new patients to bring completed behavioral health packet
Completes daily statistical report and submits to supervisor
Assist patients with account information and account balance
Attend monthly staff meeting
QUALIFICATIONS
Education/Experience:
High school diploma or GED
2 year experience within a doctor's office or hospital environment and background knowledge of medical terminology preferred but not required
Knowledge, understanding, and sensitivity to multicultural groups, encompassing their socio-economic backgrounds
Licensure or ability to obtain licensure when background credentials warrant
Communication Ability:
Excellent communication skills at level necessary for understanding and relaying instructions to participants and for accurately documenting information
Ability to deal tactfully with personnel, patients, family members, visitors, government agencies/personnel and the general public
Math Ability:
Basic math skills
Reasoning Ability:
Skill in analyzing situations accurately and taking effective action
Skill in time management
Computer Skills:
Intermediate proficiency in the use of Microsoft Word, Excel, Outlook, PowerPoint and the Internet
Education/training or work experience in computer basics and data entry a must
Skill in utilizing computers, data entry, output, etc. in generating reports
Ability to utilize the EHR/PM system
Professional Skills:
Skill in organizing work, making assignments, and achieving goals and objectives
Knowledge of the policies and procedures of the clinic sufficient to direct its operations and to provide effective patient care
Ability to multi-task and work effectively in a high-stress and fast-moving environment
Ability to be culturally sensitive and effective when working with ethnically diverse populations
Ability to establish and maintain quality control standards
Ability to organize and integrate organizational priorities and deadlines
Ability to work harmoniously with professional and non-professional personnel
Ability to seek out new methods and principles and be willing to incorporate them into existing practices
Benefits Package:
Medical, Vision and Dental Health Insurance
Accidental Insurance
Critical Illness Insurance
Long Term Benefits
Short Term Benefits
Free Life Insurance
401K Plan Benefits
Paid Vacation
Paid Sick Time
Set Schedule
No Weekends
National Health Service Corps Site
11 paid holidays
Family-Friendly Work Environment
Eligible for Student Loan Forgiveness through Federal and State Programs
Eligibility Requirements:
All employees must meet eligibility standards in order to be considered for the position applying for. Internal applicants must be with be with the organization for at least one year, with no disciplinary actions on file. If you have not been with the organization for a year, approval from your direct supervisor will be needed.
**Due to CMS Mandate all applicants must be fully vaccinated prior to onboarding with Teche Health with the exception of an approved Medical or Religious Exemption.**
$28k-32k yearly est. 8d ago
Front Desk Coordinator - Lafayette, LA
The Joint Chiropractic 4.4
Scheduler job in Lafayette, LA
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p
$14 per hour
BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
$14 hourly Auto-Apply 3d ago
Medical Front Office Specialist (1681)
Us Heart & Vascular
Scheduler job in Lafayette, LA
Us Heart and Vascular is in need of a Medical Front Office Specialist to join our Cardiology Specialists of Acadiana in Lafayette, LA
Responsibilities:
Responsible for all office scheduling; physician, patient and employee related.
Initiate's patient account registration.
Performs Check-In, Check-out, scheduling, insurance verification/precertification and payment collection process as required due to office demands.
Responds to patient account inquiries (check for accurate ins. Reimbursement & open charges).
Negotiates and arranges financial arrangements w/patients. Resolves patient billing concerns, referring them to customer service when needed.
Oversees or performs scheduling hospital procedures/test.
Responsible for submission of fee tickets, transcription, patient demographics, and any other supportive documentation to CBO for timely submission of claims.
Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.
May be required to move between locations as needed.
Requirements:
High School diploma or equivalent.
Basic accounting skills.
Ability to travel to off-site clinics and meetings.
About Lafayette, LA:
Lafayette is the heart of Cajun and Creole culture, offering incredible food, music, and festivals. It's affordable, welcoming, and full of community spirit. Outdoor lovers can explore bayous and trails, while downtown boasts a lively arts scene. With a growing economy and rich heritage, it's a great place to call home.
$21k-29k yearly est. 19d ago
Patient Access Representative - Admitting - PRN
Christus Health 4.6
Scheduler job in Mamou, LA
Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork.
Responsibilities:
* Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
* Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
* Verifies insurance eligibility and obtains necessary authorizations for services rendered.
* Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
* Performs financial assessment for appropriate program assistance.
* Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
* Represents the Patient Access department in a professional, courteous manner at ALL times.
* Required to assist the hospital in the event of an internal or external disaster.
* Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change.
* Supports the department in achieving established performance targets.
* Completes required training as needed and as mandated.
* Maintains the team discipline of following all elements of established standard processes
* Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit.
* Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes.
* Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities).
* Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department.
* Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served.
* Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
* Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
* Performs other duties as assigned.
Job Requirements:
Education/Skills
* High School Diploma or equivalent experience preferred
Experience
* 1 - 3 years of experience preferred
Licenses, Registrations, or Certifications
* None required
Work Schedule:
7PM - 7AM
Work Type:
Per Diem As Needed
$25k-28k yearly est. 15d ago
Front Desk Coordinator
U.S. Oral Surgery Management
Scheduler job in Lafayette, LA
Oral & Facial Surgery Center 203A Energy Pkwy Lafayette, LA 70508
We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
MINIMUM QUALIFICATIONS
Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
Educational Background: Completion of high school or equivalent is required.
Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
ABOUT US ORAL SURGERY MANAGEMENT
By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$22k-28k yearly est. 7d ago
Sr Patient Access Rep - OUHC - Flexible Schedule
Ochsner Clinic Foundation 4.5
Scheduler job in Lafayette, LA
We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!
This job provides excellent customer service to patients and guest whether via telephone contact or in person and effectively communicates with patients throughout their medical experience. Explains insurance benefits and collects co-pays, deductibles and self-pay portions due while informing the patient of their financial responsibility; researches and resolves complaints regarding customer service, registration, authorization or scheduling; monitors team productivity/accuracy and works with team members on any issues.
Schedule
3pm - 1130pm/11p - 730a including weekends and holidays
Education
Required - High School diploma or equivalent; additional degrees, business training experience and/or certifications may be combined to meet minimum qualifications.
Preferred - Associates degree
Work Experience
Required - 3 years direct experience in hospital, clinic, business services/revenue cycle, front line registration, financial counseling and/or direct experience in a health care environment.
Certifications
Preferred - Certification in Healthcare Access Manager (CHAM), Certification in Healthcare Access Associate (CHAA), Certification as a Medical Assistant (or other medical specialty-based certification)
Knowledge Skills and Abilities (KSAs)
Must have computer skills and dexterity required for data entry and retrieval of patient information.
Must be proficient with Windows-style applications and keyboard.
Effective verbal and written communication skills and the ability to present information clearly and professionally to varying levels of individuals throughout the patient care process
Must have computer skills and dexterity required for data entry and retrieval of information
Must be proficient with Windows-style applications, various software packages specific to role and keyboard
Strong interpersonal skills
Job Duties
Provide excellent customer service to all patients, guests, family members and employees and effectively communicating with patients throughout their medical experience
Performs daily operations activities such as: ensures accurate and timely collection of all data and required forms necessary for the processing of charges/claims, and ultimately, the receipt and processing of payments owed to the company.
Explains insurance benefits and collects co-pays, deductibles and self-pay portions due, and inform patient of financial responsibility.
Researches and resolves any issues impeding the efficient and effective registration of accounts; working with team on quality assurance scores to improve accuracy and by monitoring the workques for those accounts.
Researches and resolves complaints regarding customer service, registration, authorization or scheduling.
Monitors and maintains productivity and accuracy: meets all department productivity and accuracy goals and maintains records documenting activity. Monitors team member productivity/accuracy and works with team members on any issues identified.
Adapts behavior to the specific patient population, including but not limited to: respect for privacy, method of introduction to the patient, adapting explanation of services or procedures to be performed, requesting permissions and communication style.
Other related duties as required. The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.
Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.
This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.
The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.
Physical and Environmental Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Must be able to sit for prolonged periods of time.
Must be able to stoop, bend, reach and grab with arms and hands, manual dexterity.
Normal routine involves no exposure to blood, body fluid or tissue, but exposure or potential for exposure may occur.
The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain diseases. There may be an occupational risk for exposure to all communicable diseases.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.
Are you ready to make a difference? Apply Today!
Ochsner Health does not consider an individual an applicant until they have formally applied to the open position on this careers website.
Please refer to the job description to determine whether the position you are interested in is remote or on-site.
Individuals who reside in and will work from the following areas are not eligible for remote work position: Colorado, California, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, New Jersey, New York, Vermont, Washington, and Washington D.C.
Ochsner Health endeavors to make our site accessible to all users. If you would like to contact us regarding the accessibility of our website, or if you need an accommodation to complete the application process, please contact our HR Employee Solution Center at ************ (select option 1) or
*******************
. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.
Ochsner is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any legally protected class, including protected veterans and individuals with disabilities.
$24k-27k yearly est. Auto-Apply 60d+ ago
Front Office Coordinator
Moreau Physical Therapy 3.4
Scheduler job in Opelousas, LA
Calling all enthusiastic individuals who thrive in fast-paced environments! As our Full-Time Front Office Coordinator at Moreau Physical Therapy, you will be at the heart of our operation, ensuring the smooth flow of our clinic. Picture yourself as the face of our company, greeting and assisting our valued clients with a smile every day.
Your problem-solving skills will shine as you tackle various administrative tasks and contribute to the seamless functioning of our clinic. With a fun and energetic team by your side, you'll be part of a high-performance culture that values professionalism and excellence. Join us in delivering top-notch customer service while growing professionally in a dynamic setting.
Every day promises new challenges and exciting opportunities to learn and develop your skills. Apply now and be a key player in our success story! You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, and Paid Time Off. Are you ready to make a difference in the lives of others while enjoying competitive pay based on your experience?
Are you excited about this Front Office Coordinator job?
Step into the heart of our clinic as a Full-Time Front Office Coordinator at Moreau Physical Therapy! Imagine the thrill of being the first friendly face our patients see as you greet them with a warm smile. Your days will be filled with excitement as you answer calls, schedule appointments, and ensure our patients receive the care they need. Dive into a dynamic role where you track patient attendance, handle financial transactions like co-pays and co-insurances, and take on various clerical tasks. This is your chance to showcase your problem-solving skills and attention to detail in a fast-paced environment where no two days are the same.
Join our energetic team and immerse yourself in a customer-centric culture that values excellence and integrity. Don't miss out on this opportunity to grow and thrive in a professional setting that rewards your hard work and dedication!
Does this sound like you?
Embark on an exciting journey as a Full-Time Front Office Coordinator at Moreau Physical Therapy! To thrive in this role, you'll need exceptional customer service skills and the ability to create a warm and welcoming environment for our patients. We're seeking individuals who are reliable, flexible, courteous, and friendly, with a self-motivated attitude and a passion for exceeding expectations. Your knack for multitasking and staying organized will be essential in this fast-paced setting, where you'll tackle various responsibilities independently. A great telephone voice and impeccable attention to detail are crucial for success, as is your willingness to receive constructive feedback and collaborate with a dynamic team.
If you're someone who embraces challenges with a sense of urgency and a commitment to excellence, this is the perfect role for you to showcase your skills and make a real impact in our clinic!
Knowledge and skills required for the position are:
exceptional customer service skills
be reliable
flexible
courteous
helpful and friendly
must be self-motivated
have a “sense of urgency" in the carryout of all tasks
be able to work independently in a fast-paced environment
be able to multitask
and be highly organized.
must be willing to take corrective criticism
be a team player
attention to detail
a great speaking telephone voice
a passion for excellence to help run the daily front office operations
Your next step
So, what do you think? If you feel this is the right job for you, go ahead and apply! We look forward to meeting you!
The average scheduler in Lafayette, LA earns between $23,000 and $68,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.
Average scheduler salary in Lafayette, LA
$40,000
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