Dental Scheduler
Scheduler job in Lake Charles, LA
The Dental Scheduler is responsible for managing the appointment schedules for a dental practice. This role involves coordinating patient appointments, handling inquiries, and ensuring the smooth operation of the dental office's scheduling system. The Dental Scheduler plays a crucial role in maintaining patient satisfaction and optimizing the efficiency of the dental practice
Qualifications:
High school graduate required.
Certification as Dental Assistant a plus.
Previous experience in a medical or dental office setting preferred.
Must understand basic Medicare/Medicaid and insurance plans.
Must understand insurance verification, insurance eligibility and insurance payers.
Confident positive manner and appearance.
Strong customer service experience.
Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and Microsoft Office Suite
Attention to detail and accuracy in managing patient records and schedules
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work in a fast-paced environment and handle stressful situations calmly and professionally
Employ correct grammatical English and write legibly in order to complete appropriate paperwork.
ESSENTIAL JOB FUNCTIONS
1. Schedules and confirms patient appointments via phone, email, and in-person
2. Manages the dental office's appointment calendar to maximize efficiency and minimize patient wait times
3. Coordinates with dental staff to ensure availability and proper allocation of appointment slots
4. Answers incoming calls and respond to patient inquiries regarding appointments, treatments, and office policies
5. Provides patients with pre-appointment instructions and post-appointment follow-up information
6. Sends appointment reminders and follow-up messages to patients via phone, email, or text
7. Pays attention to detail in regards to all aspects of job requirements.
8. Maintains accurate and up-to-date patient records in the dental practice management software
9. Verifies patient insurance information and ensures that necessary documentation is completed
4. Assists with patient check-in and check-out processes, including collecting payments and scheduling follow-up appointments.
10. Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations.
11. Knowledge of Medicare/Medicaid and commercial insurance plan benefits.
12. Works closely with dental assistants, hygienists, and dentists to ensure smooth patient flow and efficient use of resources
13. Communicates any scheduling changes or issues to the dental team promptly
14. Assists with the coordination of treatment plans and referrals to specialists as needed
15. Provides exceptional customer service to patients, addressing their concerns and ensuring a positive experience
16. Handle patient complaints and escalate issues to the Office Manager or appropriate staff when necessary
Area Scheduler
Scheduler job in Cameron, LA
Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts headquartered in Australia. Right now, we're bridging two worlds as we accelerate to more sustainable energy sources, while helping our customers provide the energy, chemicals and resources that society needs now.
We partner with our customers to deliver projects and create value over the life of their portfolio of assets. We solve complex problems by finding integrated data-centric solutions from the first stages of consulting and engineering to installation and commissioning, to the last stages of decommissioning and remediation. Join us and help drive innovation and sustainability in our projects.
Purpose:
At Worley, we're committed to delivering sustainable change. As an Area Scheduler, you will play a key role in planning and coordinating construction activities across a specific project area, contributing to the safe, timely, and efficient execution of critical energy, chemical, and resource infrastructure. Your focus will be on developing and maintaining robust schedules, coordinating with project stakeholders, and supporting overall project delivery in alignment with our broader ambition to lead in sustainability solutions.
Responsibilities:
* Develop and maintain detailed schedules for assigned project areas, ensuring alignment with overall construction timelines and project milestones.
* Collaborate with construction management, engineering, procurement, field operations, and client teams to gather inputs and maintain schedule accuracy.
* Utilize Primavera P6 to build, update, and analyze schedules, including the development of critical path logic and resource-loaded plans.
* Track progress against baseline schedules, identify potential delays, and propose recovery strategies to support timely execution.
* Align schedule planning with material availability and procurement timelines to avoid disruptions and support seamless construction flow.
* Participate in the development and review of milestone dates to ensure alignment with project goals and contractual commitments.
* Provide input to forecasting and reporting teams, enabling accurate schedule performance assessments and forward-looking insights.
* Support project teams with planning expertise, including interpretation of schedule data and development of mitigation plans.
* Identify opportunities for schedule optimization and contribute to the implementation of best practices in planning and execution.
* Mentor and support junior schedulers and contribute to an inclusive, high-performance team environment.
What you will bring
Technical/Industry Experience and Qualifications Requirements:
* Proven experience in construction scheduling within complex industrial, energy, or infrastructure environments.
* Demonstrated ability to develop and manage schedules across multiple disciplines in a field-based construction environment.
* Experience working with diverse teams including field operations, procurement, engineering, and project controls.
* Ability to interpret engineering and construction documentation to support schedule development and validation.
* Familiarity with industry standards and best practices in schedule management, including critical path analysis and progress measurement.
* Strong communication and collaboration skills, with a focus on teamwork, accountability, and proactive problem solving.
* High attention to detail, with a commitment to accuracy, consistency, and schedule integrity.
* Alignment with Worley's safety culture and our commitment to delivering sustainable outcomes.
* Capable of mentoring and supporting colleagues to build team knowledge and capability.
Education - Qualifications, Accreditation, Training:
Required:
* Bachelor's Degree.
Preferred:
* Strong knowledge and hands-on experience with Primavera P6 and associated scheduling tools.
Moving forward together
We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation.
We're building a diverse, inclusive and respectful workplace. Creating a space where everyone feels they belong, can be themselves, and are heard.
And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology.
Whatever your ambition, there's a path for you here. And there's no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
We're committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Our policy is to conduct background checks for all candidates who accept an offer of employment with us.
Please note: No agency representation or submissions will be recognized for this vacancy.
Experienced Scheduler
Scheduler job in Lake Charles, LA
Job Description
Receptionist / Scheduler - Must be professional and have a great attitude and personality. The right candidate will be able to multi task, very organized and an excellent communicator. Will be responsible for scheduling appointments, taking payments, answering phones, problem solving and any additional task needed to be a team player.
Someone with an associates degree is Preferred.
Must have prior clerical, Admin or Scheduler experience
Must be able to pass a drug screen and background
Must be able to work the hours needed
Hours - Mon 7:45 am - 5pm , Tues 7;45am - 5pm Wed 7:45 am 3:30pm Thur 7:45 am -5pm Fri 7:45 am 12:30pm
P6 Scheduler
Scheduler job in Cameron, LA
MMR P6 Scheduler
Company Culture:
At MMR, our most valuable assets are not our buildings or equipment, it is our family of employees with diverse backgrounds and experiences. Our investment in training programs and resources allows our employees to reach both their personal and professional goals. This is evident with MMR receiving numerous awards including “Best Place to Work” and consistently being recognized as one of the top Engineering News Record's “Annual Specialty Contractors.”
Organization Description:
MMR has served as the industry leader in instrumentation and electrical construction, maintenance, and technical services for over 30 years. Our diverse list of clients allows us the unique ability to work across industry lines in the oil and gas upstream and midstream as well as chemical and petrochemical downstream, industrial manufacturing, power generation, renewable energy, mission critical, heavy commercial, and energy storage sectors. MMR holds the proud distinction of being the largest privately owned “Open Shop” electrical and instrumentation contractor in the United States with over 30 branch offices including global locations in Canada, Qatar, and South America. For more information, please visit our website: ***************
Job Description:
MMR is seeking senior-level, highly qualified Construction Scheduler candidates. The job responsibilities include, but are not limited to, the following:
Interact with key project team members and client organization to develop project construction plans and master schedules, and detailed system turnover schedules.
Develop schedules using P6 software in collaboration with procurement, construction, and client representatives. Baseline existing projects to schedule and cost parameters and metrics.
Create WBS, Activity Coding, User-Defined Fields, and fully utilize other technical aspects of P6 software to develop detailed schedules using full CPM techniques and resource loading.
Understand and analyze durations and logic of all phases of the project to ensure credibility of the schedule and to clearly convey critical and near-critical paths.
Provide scenario “what if” planning and quantitative risk analysis of schedule.
Provide leadership in interactive planning sessions and host/attend schedule review meetings with project management, clients and other stakeholders.
Set up, prepare and maintain weekly/monthly project and program reports including quantitative progress and analysis, schedule performance, cost forecasting, cash flow forecasting.
Clearly convey information, actively communicate, and work in a collaborative environment.
Work with field personnel to develop plans and incorporate into master schedules
Required Skills and Qualifications:
Willing to travel
Minimum of 3-5 years' experience in industrial construction
Minimum of 3-5 years' experience using Primavera P6 software
Possess excellent communication and presentation skills
Extensive knowledge in Microsoft Office software including MS Project
MMR Group, Inc. and its affiliated companies ("MMR") is an Equal Opportunity Employer and does not discriminate on the basis of race, color, national origin, religion, sex, age, veteran status, genetic information or any other legally protected class.
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WI4cEu5qYc
Scheduler, Scheduling - Full time
Scheduler job in Lake Charles, LA
Centralized Scheduling Representatives prepare paperwork for the medical chart and billing folder. Determines financial status and obtain requirements for self pay patients. Obtain and appropriately routes the orders received from various physician, patients, and Document Delivery. Adhere to high standard of customer service. Schedulers will perform all other duties as assigned to promote efficient and effective operations. Enter all demographic information from patients, physician offices, posting sheets, Document Delivery, etc. when scheduling procedures. Schedulers are the dispositioners for Document Delivery. The schedulers will monitor the documents that are faxed into Document Delivery and are required to disposition them in the appropriate queues for scheduling. Required to email all late addons or changes to schedule to all appropriate parties.
Requirements:
A. Education/Skills:
High school diploma or equivalent preferred. Associate degree preferred with emphasis in health/business related field.
B. Experience:
* One year experience in hospital registration or a comparable position preferred.
* Excellent communication and organizational skills
* Demonstrate excellent customer service skills
* Must be able to follow detailed instructions and perform repetitious tasks
* 45 wpm typing required
* Computer/basic keyboard skills, telephone skills, and general knowledge of office machines including printers, fax, copier, scanner, and credit card machines required
* Proficient in office automation applications such as Microsoft Office preferred
* Skilled in interpreting and analyzing data
* Ability to read, comprehend and retain information
* Perform mathematical calculations proficiently
* Knowledge of basic medical terminology preferred
C. Licenses, Registrations or Certifications:
* Genesis modules completed by assigned date.
* Complete Associate Self-evaluation and give to Supervisor by assigned date.
* Maintain licensure or certification without lapse, if required for the position.
* Maintain BCLS/ACLS certification, if required for the position
Work Schedule:
MULTIPLE SHIFTS AVAILABLE
Work Type:
Full Time
Scheduler, Maintenance
Scheduler job in Cameron, LA
Venture Global LNG ("Venture Global") is a long-term, low-cost provider of American-produced liquefied natural gas. The company's Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global's modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.
We are seeking qualified applicants for the position of Maintenance Scheduler.
General Description:
The Maintenance Scheduler reports to the Maintenance Planning Supervisor and is responsible for managing the scheduling processes of maintenance work at Venture Global Calcasieu Pass Liquefied Natural Gas (CPLNG) facility. The Maintenance Scheduler (Routine) position will require collaboration with Maintenance Planners, Supervisors, Technicians, as well as interface with other departments such as Production, Contract Services, SCM, etc.
Responsibilities:
* Schedule maintenance work according to Venture Global HSSE process and procedures, in order to prevent or mitigate exposures to unsafe maintenance work conditions or SIMOPS.
* Schedule maintenance work according to VGIMS (Venture Global Integrity Management System), CPLNG Maintenance Manual and Work Management process and procedures.
* Strict adherence to VGLNG business controls, approved contracts/suppliers.
* Manage and facilitate coordination meetings with other departments and contractors to ensure resource availability and timing of execution is optimized.
* Schedule resources to a safe, efficient and effective capacity level. Work with execution supervisors to reflect maintenance resources availability.
* Verify resources, material, parts, contract services availability prior to scheduling maintenance work. Develop and apply reasonable schedule logic and constraints to weekly schedule.
* Identify potential constraints/deficiencies that could impact the weekly maintenance schedule and implement corrective actions along with routine planners.
* Develop, maintain and publishes routine maintenance schedules that will consist of Preventive Maintenance (PM) and Correct Maintenance (CM) activities, on weekly basis.
* Continuously tracks and updates any changes in the maintenance work schedule based on daily break-in's, such as safety, emergencies priority changes. Work with Operations to ensure approved deviations are reflected in schedule, and deferred work rescheduled.
* Coordinates and communicate schedule changes to all active parties and including third party contractors or vendors as required
* Develop analytical progress reports such as "S" curves, for specific mid/large complex maintenance works.
* Develop and Maintain short, medium and long - term maintenance schedules and ensure receipt of schedules to all stakeholders.
* Works in close coordination and consultation with Maintenance Supervisors and maintenance technicians while scheduling upcoming maintenance work.
* Works in close coordination and consultation with Supply Chain Management department while scheduling required materials and contract services.
* Reports contractor work quality/non-compliances issues to direct Supervisor, Support Services Supervisor and Supply Chain Department, as required.
* Assist with development of KPI's and produce reports on schedule compliance, with emphasis in maintenance/inspection regulatory compliance. This will include analysis of deviations, variations and trends with graphical representations.
* Development, implementation and utilization of Maintenance Planning & Scheduling best practices, such as - but not limited: Backlog and fore log management, Standard Job plans, Time on tools, Service Deliverable Dates (SDD), Standard Norms, among others. Act as SME for continuous improvement once in operation.
* Assist with implementation of CMMS Scheduling Software.
* Assist with updates to CMMS database to ensure scheduling program continuity and links between scheduling program and CMMS remain intact.
* Participates and /or lead CPLNG Ready for Operations (RFO) maintenance projects in order to develop required planning maintenance systems, process and procedures before commercial operations.
* Assists with the pre-commissioning, commissioning, startup and initial operation of the CPLNG Facility. This will include being a vital member of the integrated commissioning / start-up team(s) with the EPC contractor.
* Manage personal time card according to CPLNG Policies and Procedures (Vacations, time-off, Sick leave, training, "On-Call" etc.)
* Holds personal accountability for own performance and behavior.
* Provides mentoring and coaching to junior peers and counterparts.
* Performs various duties as assigned by Supervisor.
Qualifications:
Education and Certifications
* Minimum a high school diploma or GED. Technical degree, PMP certification - or similar is a plus.
Experience
* Minimum five (5) years of routine maintenance scheduler work experience, in Oil and Gas, LNG or petrochemical facilities. Awareness of live plant constrains.
* Minimum five (5) years of computer knowledge and experience in Microsoft Office Suite, including Word, Excel, PowerPoint, etc.
* Strong knowledge and experience in Planning, Scheduling and Execution processes, procedures and best practices.
* Scheduling software definition and build experience is a plus.
* CMMS experience preferred, such as SAP, Maximo, etc. Proficient at "End User" level of PM module is a plus.
* SAP/Prometheus (GWOS) experience is preferred.
* MS Project experience is a plus.
* Scheduling of small to medium scale projects.
* Experience in commissioning, startup, and maintenance of Oil & Gas or petrochemical facilities.
* Experience with scaffolding, painting, insulating, heavy equipment operation-rigging/lifting crafts, welding, fabrication, machining work estimation/planning.
Skills:
* Strong leadership and organizational skills are required. Methodical detail orientated.
* Organized, strong planning skills, able to manage multiple activities in timely fashion and with a high degree of accuracy, able to meet work deadlines.
* Ability to communicate effectively at all levels of an organization and with individuals and groups from different disciplines, industries and governmental agencies.
* Credibility to set high standards and promote continuous improvements initiatives.
* Able to work with a culturally diverse group of technical individuals.
* Ability to work under pressure in an environment which expects the highest levels of customer services, confidentiality and ethical behavior.
* Possess the personality and ability to relate to and to establish a mutually respectful relationship with management, peers and the various facility level workers whom are all responsible for ensuring good operations.
* Exceptional problem solving and analytical skills. Adaptability and initiative.
* Computer knowledge including Microsoft Office Suite including Word, Excel, Access, Project and PowerPoint.
* Must maintain a Transportation Worker Identification Credential (TWIC) card in good standing status.
Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
#LI-Onsite
Auto-ApplyMedical Receptionist
Scheduler job in Lake Charles, LA
Become a part of our caring community and help us put health first The Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments.
The Receptionist is responsible for welcoming patients and offering administrative support within a physician practice or center. This may include the following responsibilities:
* Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone.
* Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.
* Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
* Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
* Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information.
* Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.
* Administrative Support: Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages.
Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Use your skills to make an impact
Required Qualifications
* High School Diploma or GED
* 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
* Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
* Excellent customer service and phone etiquette
* Team player with a positive attitude
* Ability to multitask in a fast-paced environment
* Attention to detail and highly organized
* Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred Qualifications:
* Value-based care model experience
* Knowledge of Medical Terminology
* Experience with EMR Systems (Electronic Medical Records)
Additional Information:
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Alert:
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Interview Format: HireVue:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Benefits:
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
* Health benefits effective day 1
* Paid time off, holidays, volunteer time and jury duty pay
* Recognition pay
* 401(k) retirement savings plan with employer match
* Tuition assistance
* Scholarships for eligible dependents
* Parental and caregiver leave
* Employee charity matching program
* Network Resource Groups (NRGs)
* Career development opportunities
#LI-BL1
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Easy ApplyMedical Receptionist
Scheduler job in Lake Charles, LA
**Become a part of our caring community and help us put health first** The Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments.
The Receptionist is responsible for welcoming patients and offering administrative support within a physician practice or center. This may include the following responsibilities:
+ Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone.
+ Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.
+ Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
+ Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
+ Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information.
+ Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.
+ Administrative Support: Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages.
Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
**Use your skills to make an impact**
**Required Qualifications**
+ High School Diploma or GED
+ 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
+ Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
+ Excellent customer service and phone etiquette
+ Team player with a positive attitude
+ Ability to multitask in a fast-paced environment
+ Attention to detail and highly organized
+ Knowledge of MS Office (Word, Excel, Outlook, Access)
**Preferred Qualifications:**
+ Value-based care model experience
+ Knowledge of Medical Terminology
+ Experience with EMR Systems (Electronic Medical Records)
**Additional Information:**
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
**Alert:**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
**Interview Format: HireVue:**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Benefits:**
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
+ Health benefits effective day 1
+ Paid time off, holidays, volunteer time and jury duty pay
+ Recognition pay
+ 401(k) retirement savings plan with employer match
+ Tuition assistance
+ Scholarships for eligible dependents
+ Parental and caregiver leave
+ Employee charity matching program
+ Network Resource Groups (NRGs)
+ Career development opportunities
\#LI-BL1
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
Easy ApplyPatient Access Representative - Float Pool
Scheduler job in Lake Charles, LA
Job Title:
Patient Access Representative
An experienced Patient Access Rep is needed to provide front office duties in a medical office setting. Duties include:
Scheduling patients
Insurance verification
Point of service collection
Electronic medical record data entry
Answering phone calls
REQUIREMENTS:
Previous medical office experience required.
EMR experience preferred.
High School diploma or equivalent.
Patient Care Coordinator
Scheduler job in Lake Charles, LA
If you have administrative/clerical experience in a medical office, and you have a compassionate, caring heart, then we have a fantastic career waiting for you. Apply today to join our successful, growing work family and become part of a life-changing patient care team. We have an opportunity for an experienced Patient Care Coordinator to join us and make Lake Wellness Center their new "work home".
Please be sure to submit a complete resume with employment dates. For immediate consideration, send your resume through this job posting. If you are unable to apply via this job post, you may fax your resume to ************. No phone calls or in person visits please so we may focus on patient care.
This position is in Lafayette, Louisiana (requires travel to Lake Charles starting 2023).
You must have the following education, skills and experience to be considered:
Minimum of high school diploma or equivalent. Bachelor's Degree in related field preferred.
Minimum two years of experience working in the front office of a healthcare organization.
Two years of experience in addiction treatment or dual-diagnosis preferred.
High energy with engaging personality and strong people skills.
Must be able to meet deadlines and work under pressure in a complex and changing environment
Must be able to work collaboratively with other divisions, departments and service lines to support the overall mission of the company.
Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
Exceptional and demonstrable customer service skills.
Ability to multi-task and successfully prioritize workload.
Excellent problem solving and decision-making skills.
Willingness and ability to work in a fast-paced working environment.
Working knowledge of Microsoft Word, Excel, and Outlook.
If you join our team, you'll enjoy the following responsibilities:
Answers all incoming calls and routes appropriately.
Schedules initial and follow-up MD appointments in a way that maximizes physicians' schedules.
Completes benefits verification for new admits.
Checks updated benefits information prior to each patient appointment to calculate the correct co-pays and deductibles to collect from patients at each visit.
Collects MD copays, late fees and out of pocket payments, and enters all payment data into the electronic patient record.
Completes billing and collections tasks accurately to include, but not limited to daily sheets, superbills, deposits, weekly summary sheets, etc.
Reconciles billing and uploads accurate daily sheets by close of business the following day.
Pulls daily IOP attendance reports and reviews for accuracy.
Enters new inquiries into the electronic system and schedules initial assessment appointments when applicable.
Creates requisitions for toxicology and/or blood testing.
Secures identification and insurance card of patients presented for an assessment and uploads them into the EMR once the patient admits.
Faxes MD orders to the nurse or appropriate vendor(s).
Updates demographic forms and insurance information monthly for IOP patients.
Pulls daily MD schedule report and makes appointment reminder calls as needed.
Works with clinical and medical staff to complete and sign all required documentation.
Serves as the clinic's liaison with the home office to ensure the local site has all supplies, equipment, etc., required to provide effective patient support. Submits purchase order requests as necessary.
Sends clinic's mail to the home office weekly via FedEx. Scans items of immediate importance to the home office prior to the weekly FedEx delivery.
Greets patients entering facility and ensures timely start of scheduled meetings with physicians.
Obtains patient information releases and sends/receives information as required and approved.
Completes Release of Information forms for patients requesting medical records and emails the forms to medical records staff.
Assists with patient's insurance paperwork, disability paperwork and COBRA paperwork.
Follows up with discharged patients as needed.
Performs other duties as assigned within the limitations of position including, but not limited to, special projects and administrative tasks.
Works flexible schedule as needed.
Our robust benefit package includes multiple paid time off options, medical, dental, vision, life/AD&D, short & long term disability, accident, critical illness and more for you and your family.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
Dental Insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8-hour shift
Monday to Friday
Work Location: In person
Patient Access Specialist (Full Time)
Scheduler job in Lake Charles, LA
* The patient access specialist performs administrative duties including, but not limited to: referrals, maintain provider schedules, prior authorizations for procedures/tests/medications, schedule outside procedures/testing, and performs related processing duties for all patients being served by respective clinic. Duties are performed in the EMR system as appropriate. The patient access specialist is trained in performing a wide range of skilled administrative and clerical duties.
SUPERVISION: Reports directly to the Office Manager
RESPONSIBILITIES AND DUTIES:
* Knowledge of CPT coding and Medical Necessity of testing. Ensures criteria met prior to scheduling testing and/or procedures, including surgery.
* Greets each patient warmly and cheerfully.
* Knowledgeable about insurance processing and able to explain deductibles, co-insurance, co-payments, and how processing occurs.
* Handles incoming referrals.
* Answers phone with correct salutation. Takes messages when appropriate.
* Records all messages into electronic EMR.
* Verifies patient information, demographics and insurance coverage is correct. If changes are required, changes the information in the EMR.
* Updates and scans updated information and forms into appropriate EMR system.
* Scan and attach all paperwork received into EMR system and attach and send appropriately.
* Schedules all testing after obtaining precertification per physician checkout orders.
* Completes and sends medical records request per physician orders.
* Completes all referrals through the EMR following correct protocol.
* Verification of insurance should be performed when necessary.
* Performs other job duties as assigned.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
EDUCATION AND WORK EXPERIENCE
* High school diploma or equivalent required.
* Knowledge and training in medical terminology, keyboarding, and computer skills preferred.
* Basic skills in Microsoft Office preferred.
* Previous experience preferred in the areas of scheduling.
* Computer literacy, required.
* Broad range of administrative and technical skills in the context of the healthcare environment.
* Impacts activities in other work areas on a frequent basis and contributes in multiple work areas.
* Make decisions based on departmental policy.
* Demonstrates critical thought process and can work independently.
* Provides feedback to assist with decision making process.
* Works well with others.
* Documents detailed information in patient chart.
* Requires listening skills to maintain cooperative associations.
Physical Demands/Work Environment
* Work requires a variety of physical activities, including moving about within and outside of all hospital properties for long periods of time.
* Must be able to respond quickly and effectively to emergency and non-emergent situations.
* May be required to assist in controlling disorderly conduct or combative patients.
* Must be able to exchange accurate information with patient, family, peers and medical personnel.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience Memorial is more than a slogan, its the care we provide our patients and its the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the well-being and professional growth of our employees. Join us and be a part of a team where your contributions are valued, your growth is nurtured, and your success is celebrated.
Patient Coordinator
Scheduler job in Lake Charles, LA
At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives.
Job Type: Full Time
Salary: $15 - $17 / hour
At Aspen Dental, we put You First. We offer:
* A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match*
* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career
* A fun and supportive culture that encourages collaboration and innovation
* Free Continuous Learning through TAG U
How You'll Make a Difference
As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role.
* Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
* Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
* Balance nightly deposits and credit card processing
* Additional tasks as assigned by the Manager
Preferred Qualifications
* High school diploma or equivalent
* Strong communication and interpersonal skills with an ethical mindset
* High regard for time management
* Organized and detail oriented
* Must be age 18 or older
Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization.
* May vary by independently owned and operated Aspen Dental locations.
ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.
Auto-ApplyPATIENT DINING ASSOCIATE (FULL and PART TIME)
Scheduler job in Jennings, LA
Job Description
We are hiring immediately for a Full and Part Time PATIENT DINING ASSOCIATE position.
Note: online applications accepted only.
Schedule: Full-time & Part-time schedules available; open availability preferred. Hours and days may vary; more details upon interview.
Requirement: Previous Food Service experience preferred
Pay Range: $12.00 per hour to $14.00 per hour.
Make a difference in the lives of people, your community, and yourself. Join a culture of opportunity with Morrison Healthcare. Our careers are filled with purpose and empower you to transform healthcare experiences. Take a look for yourself!
Morrison Healthcare is a leading national food and nutrition services company supporting more than 1,000 hospitals and healthcare systems across 46 states, many of which are recognized as U.S. News & World Report ranked Top Hospitals and Health Systems. For over 70 years, Morrison has been serving some of the nation's largest health systems and bringing a culinary, nutritional, and operational expertise that truly transforms the healthcare dining experience. Morrison has more than 1,600 registered dietitians, 1,200 executive chefs, and 31,000 professional food service team members. The company has been recognized as one of Modern Healthcare's Best Places to Work since 2012.
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions are offered the following benefits: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identify Theft Protection, Pet Insurance, and other voluntary benefits including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
or copy/paste the link below for paid time off benefits information.
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Morrison Healthcare is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis.
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Morrison Healthcare maintains a drug-free workplace.
Dental Scheduler
Scheduler job in Lake Charles, LA
Job DescriptionSalary:
The Dental Scheduler is responsible for managing the appointment schedules for a dental practice. This role involves coordinating patient appointments, handling inquiries, and ensuring the smooth operation of the dental office's scheduling system. The Dental Scheduler plays a crucial role in maintaining patient satisfaction and optimizing the efficiency of the dental practice
Qualifications:
High school graduate required.
Certification as Dental Assistant a plus.
Previous experience in a medical or dental office setting preferred.
Must understand basic Medicare/Medicaid and insurance plans.
Must understand insurance verification, insurance eligibility and insurance payers.
Confident positive manner and appearance.
Strong customer service experience.
Proficiency in dental practice management software (e.g., Dentrix, Eaglesoft) and Microsoft Office Suite
Attention to detail and accuracy in managing patient records and schedules
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Ability to work in a fast-paced environment and handle stressful situations calmly and professionally
Employ correct grammatical English and write legibly in order to complete appropriate paperwork.
ESSENTIAL JOB FUNCTIONS
1. Schedules and confirms patient appointments via phone, email, and in-person
2. Manages the dental office's appointment calendar to maximize efficiency and minimize patient wait times
3. Coordinates with dental staff to ensure availability and proper allocation of appointment slots
4. Answers incoming calls and respond to patient inquiries regarding appointments, treatments, and office policies
5. Provides patients with pre-appointment instructions and post-appointment follow-up information
6. Sends appointment reminders and follow-up messages to patients via phone, email, or text
7. Pays attention to detail in regards to all aspects of job requirements.
8. Maintains accurate and up-to-date patient records in the dental practice management software
9. Verifies patient insurance information and ensures that necessary documentation is completed
4. Assists with patient check-in and check-out processes, including collecting payments and scheduling follow-up appointments.
10. Maintains strictest confidentiality; adheres to all HIPPA guidelines/regulations.
11. Knowledge of Medicare/Medicaid and commercial insurance plan benefits.
12. Works closely with dental assistants, hygienists, and dentists to ensure smooth patient flow and efficient use of resources
13. Communicates any scheduling changes or issues to the dental team promptly
14. Assists with the coordination of treatment plans and referrals to specialists as needed
15. Provides exceptional customer service to patients, addressing their concerns and ensuring a positive experience
16. Handle patient complaints and escalate issues to the Office Manager or appropriate staff when necessary
Medical Receptionist
Scheduler job in Lake Charles, LA
Become a part of our caring community and help us put health first The Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments.
The Receptionist is responsible for welcoming patients and offering administrative support within a physician practice or center. This may include the following responsibilities:
Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone.
Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.
Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information.
Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.
Administrative Support: Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages.
Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
Use your skills to make an impact
Required Qualifications
High School Diploma or GED
1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
Excellent customer service and phone etiquette
Team player with a positive attitude
Ability to multitask in a fast-paced environment
Attention to detail and highly organized
Knowledge of MS Office (Word, Excel, Outlook, Access)
Preferred Qualifications:
Value-based care model experience
Knowledge of Medical Terminology
Experience with EMR Systems (Electronic Medical Records)
Additional Information:
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
Alert:
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
Interview Format: HireVue:
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
Benefits:
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities
#LI-BL1
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyPatient Access Representative (Part-time) - Moss Bluff Laboratory
Scheduler job in Lake Charles, LA
Job Title:
Patient Access Representative
Scheduling patients
Insurance verification
Point of service collections
Electronic medical record data entry
Answering phone calls
REQUIREMENTS:
Experience: Previous medical office experience preferred. EMR experience preferred.
Education requirements: High School diploma or equivalent.
Patient Care Coordinator
Scheduler job in Lake Charles, LA
Job Description
If you have administrative/clerical experience in a medical office, and you have a compassionate, caring heart, then we have a fantastic career waiting for you. Apply today to join our successful, growing work family and become part of a life-changing patient care team. We have an opportunity for an experienced Patient Care Coordinator to join us and make Lake Wellness Center their new "work home".
Please be sure to submit a complete resume with employment dates. For immediate consideration, send your resume through this job posting. If you are unable to apply via this job post, you may fax your resume to ************. No phone calls or in person visits please so we may focus on patient care.
This position is in Lafayette, Louisiana (requires travel to Lake Charles starting 2023).
You must have the following education, skills and experience to be considered:
Minimum of high school diploma or equivalent. Bachelor's Degree in related field preferred.
Minimum two years of experience working in the front office of a healthcare organization.
Two years of experience in addiction treatment or dual-diagnosis preferred.
High energy with engaging personality and strong people skills.
Must be able to meet deadlines and work under pressure in a complex and changing environment
Must be able to work collaboratively with other divisions, departments and service lines to support the overall mission of the company.
Ability to read and interpret written information; write clearly and informatively; edits work for spelling and grammar. Ability to speak clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; and participates in meetings.
Exceptional and demonstrable customer service skills.
Ability to multi-task and successfully prioritize workload.
Excellent problem solving and decision-making skills.
Willingness and ability to work in a fast-paced working environment.
Working knowledge of Microsoft Word, Excel, and Outlook.
If you join our team, you'll enjoy the following responsibilities:
Answers all incoming calls and routes appropriately.
Schedules initial and follow-up MD appointments in a way that maximizes physicians' schedules.
Completes benefits verification for new admits.
Checks updated benefits information prior to each patient appointment to calculate the correct co-pays and deductibles to collect from patients at each visit.
Collects MD copays, late fees and out of pocket payments, and enters all payment data into the electronic patient record.
Completes billing and collections tasks accurately to include, but not limited to daily sheets, superbills, deposits, weekly summary sheets, etc.
Reconciles billing and uploads accurate daily sheets by close of business the following day.
Pulls daily IOP attendance reports and reviews for accuracy.
Enters new inquiries into the electronic system and schedules initial assessment appointments when applicable.
Creates requisitions for toxicology and/or blood testing.
Secures identification and insurance card of patients presented for an assessment and uploads them into the EMR once the patient admits.
Faxes MD orders to the nurse or appropriate vendor(s).
Updates demographic forms and insurance information monthly for IOP patients.
Pulls daily MD schedule report and makes appointment reminder calls as needed.
Works with clinical and medical staff to complete and sign all required documentation.
Serves as the clinic's liaison with the home office to ensure the local site has all supplies, equipment, etc., required to provide effective patient support. Submits purchase order requests as necessary.
Sends clinic's mail to the home office weekly via FedEx. Scans items of immediate importance to the home office prior to the weekly FedEx delivery.
Greets patients entering facility and ensures timely start of scheduled meetings with physicians.
Obtains patient information releases and sends/receives information as required and approved.
Completes Release of Information forms for patients requesting medical records and emails the forms to medical records staff.
Assists with patient's insurance paperwork, disability paperwork and COBRA paperwork.
Follows up with discharged patients as needed.
Performs other duties as assigned within the limitations of position including, but not limited to, special projects and administrative tasks.
Works flexible schedule as needed.
Our robust benefit package includes multiple paid time off options, medical, dental, vision, life/AD&D, short & long term disability, accident, critical illness and more for you and your family.
Job Type: Full-time
Pay: $12.00 - $15.00 per hour
Benefits:
Dental Insurance
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8-hour shift
Monday to Friday
Work Location: In person
Patient Access Representation - Admitting - Part Time
Scheduler job in Lake Charles, LA
Patient Access Representatives facilitate a welcome and easy access to the facility and are responsible for establishing an encounter for any patient who meets the guidelines for hospital service. Patient Access staff ensures that all data entry is accurate including demographic and financial information for each account. Patient Access has numerous procedural requirements including data elements, insurance verification, authorization for services, and collections for all patient portions including prior balances. Patient Access staff is responsible for the successful financial outcome of all patient services. Patient Access is responsible for ensuring the hospital maintains compliance with Federal regulations, JCAHO, and Department of Health and Hospital compliance standards. Patient Access communicates directly with patients and families, physicians, nurses, insurance companies and third party payers. This position requires professional appearance, and behavior, good communication skills and effective organizational skills. Patient Access representatives require dependability, flexibility, and teamwork.
Responsibilities:
* Meets expectations of the applicable OneCHRISTUS Competencies: Leader of Self, Leader of Others, or Leader of Leaders.
* Accurately inputs all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
* Verifies insurance eligibility and obtains necessary authorizations for services rendered.
* Calculates and collects the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
* Performs financial assessment for appropriate program assistance.
* Communicates the purpose of and obtains patient/legal guardian signatures on all necessary hospital documents.
* Represents the Patient Access department in a professional, courteous manner at ALL times.
* Required to assist the hospital in the event of an internal or external disaster.
* Supports the flexible needs of the department to accommodate patient volume in all areas of the hospital. This may require assignment to another area of the department, and shift change.
* Supports the department in achieving established performance targets.
* Completes required training as needed and as mandated.
* Maintains the team discipline of following all elements of established standard processes
* Works with HPWT (High Performance Work Teams) to maintain an efficient, clean, and orderly workplace using 5S principles and practices once implemented in the work unit.
* Coordinates, communicates, and assists in monitoring work flow and work tasks necessary to manage fluctuating volumes.
* Provides feedback to the team to help identify educational needs, and mediation needs by reporting IPOs (issues, problems, and opportunities).
* Demonstrates competence to perform assigned responsibilities is a manner that meets the population-specific and developmental needs of the members served by the department.
* Appropriately adapts assigned assessment, treatment, and/or service methods to accommodate the unique physical, psychosocial, cultural, age-specific and other developmental needs of each member served.
* Takes personal responsibility to ensure compliance with all policies, procedures and standards as promulgated by state and federal agencies, the hospital, and other regulatory entities.
* Performs all duties in a manner that protects the confidentiality of patients and does not solicit or disclose any confidential information unless it is necessary in the performance of assigned job duties.
* Performs other duties as assigned.
Job Requirements:
Education/Skills
* High School Diploma or equivalent experience preferred
Experience
* 1 - 3 years of experience preferred
Licenses, Registrations, or Certifications
* None required
Work Schedule:
3PM - 11PM
Work Type:
Part Time
Patient Access Representative (Full Time)
Scheduler job in Lake Charles, LA
* The patient access representative registers, schedules, and performs related processing duties for all patients being served by respective clinic. Duties are done in Practice Management and EMR system as appropriate. As a member of the clinic team the patient access representative is trained in performing a wide range of skilled administrative and clerical duties.
SUPERVISION: Reports directly to the Patient Access Supervisor
RESPONSIBILITIES AND DUTIES:
* Greets all customers in a professional and friendly manner. Employees body language and tone are welcoming and exudes care and compassion. Quickly ascertain the reason for the visit and ensure the patient is in the correct area.
* Ensure patients receive a timely registration and typically do not exceed 15 minutes as to keep the patient flow moving thru the area, this also ensures that the clinical schedules are not affected by registration processes.
* Check Social Security number when patients come to register. All patients SS# need to be added unless a newborn.
* Collects updated demographic information and accurately codes information on all patients, including but not limited to: contact numbers, emergency contact, mailing address, Living Will information, email address, marital status, Patient Type, Point of Origin, Service, Arrival By, OP Location, Visit Status, Insurance Payer, Insurance policy and group number, insurance subscriber, Physician, and occurrence Codes.
* Employee completes patient estimates using EPRO. Employee is knowledgeable of CPT and procedure codes and is able to accurately complete estimates. Is knowledgeable about insurance processing and is able to explain deductibles, co-insurance, co-payments and how processing occurs. Uses EPRO on all applicable patients and only excludes those that have Medicaid, Medicare and a secondary insurance, and those patients who qualify for full coverage under financial assistance. Employee strives to meet cash collection goals.
* Uses PCA (Compliance Advisor) for all applicable patients by entering the appropriate diagnosis and CPT codes to ensure payer coverage. Informs patients of their possible financial obligations and ensures the appropriate ABN has been signed and is scanned into the account.
* Obtains all signatures, using e-signatures, paying special attention to Medicare patients and the additional forms required. Provide a copy of the important Medicare notice to all Medicare patients. Complete MSP on all Medicare patients while also informing patient of questionnaire and the reasoning behind it. Answers all appropriate questions and ensures accurate information is entered.
* Employee obtains a copy of the patients photo ID and insurance card (if applicable and available). Documents are scanned to accounts ensuring documents are clear when saved.
* Employee creates a tickler for insurance verification of coverage and benefits on appropriate accounts as well as initiating an authorization when necessary.
* Employee is knowledgeable of the LCMH Financial Assistance program and is well versed and able to give a clear definition of the program to all customers. Employee is able to recognize when someone may need assistance and offers assistance without hesitation. Employee provides application and provides details as to what information will be needed to process a complete application.
* Employee is attentive at all times and can identify when help is needed and is able to give clear directions to all customers. If customer cannot understand employee escorts the patient to the appropriate area.
* Immediately notifies House Supervisor of all direct admissions at the time of arrival to ease some of the wait time for the patient.
* Knowledgeably discuss the online Patient Portal and explain the advantages of the system encouraging them to provide their email address. Also provides the patient with a pamphlet that lists detailed instructions on how to log into the portal.
* Verbalizes understanding and is able to speak knowledgeably of the Patient Secure program and the importance of the product and increased Patient Safety. Promptly recommends participation in the program to all patients.
* Assists without prompting of patient flow in their assigned area, without hesitation the employee is able to quickly analyze the area and clear up any back log.
* Perform other duties as needed within the realm of Patient Access or other analogous positions
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
EDUCATION AND WORK EXPERIENCE
* High school graduate or GED.
* At least one year of experience working in healthcare related field, preferably finance.
* Adequate keyboard skills (40 words per minute typing rate).
* Basic computer skills.
* Strong organizational and communication skills, including ability to discuss medical issues.
* Negotiation skills including assertiveness and being proactive.
* Ability to read, write and speak intelligible English; Ability to communicate with patients, family, peers and medical personnel; Basic math skills and appropriate phone etiquette.
* Requires emotional stability and resilience; Must be adaptable to change, be decisive, and demonstrates foresight; Exhibits organizational and leadership ability.
Physical Demands/Work Environment
* Work may require evenings, nights, weekends, holidays and/or a flexible schedule depending on the needs of the unit/department/service.
* Requires professional written and verbal communication and interpersonal skills.
* Ability to deal with stressful situations and conflict resolution.
* Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Experience Memorial is more than a slogan, its the care we provide our patients and its the commitment to our community and our team members. As a nationally certified Great Place to Work, at Lake Charles Memorial Health System you will have the opportunity to be a part of an organizational culture that supports not only exceptional patient care but also the well-being and professional growth of our employees. Join us and be a part of a team where your contributions are valued, your growth is nurtured, and your success is celebrated.
Patient Access Coordinator (Call Center)
Scheduler job in Lake Charles, LA
SWLA CENTER FOR HEALTH SERVICES
JOB TITLE: Patient Access Coordinator (PAC I and PAC II)
DEPARTMENT: Call Center
SUPERVISED BY: Site Operations Manager
SUMMARY: We are looking for a professional, service-oriented team player to join our very busy clinic. As a Patient Access Coordinator, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment for our patients and guests. Candidates must be able to manage large amounts of inbound and outbound calls in a timely manner. PACs are required to accurately schedule both new and established patients.
EDUCATION, TRAINING AND EXPERIENCE:
High school graduate or GED certificate.
Medical Assistant training or certification preferred.
Switchboard experience desired.
Experience in healthcare, healthcare office, call center, switchboard, or reception.
JOB RESPONSIBILITIES:
Responsible for releasing center telephones from answering service no later than 30 minutes prior to the start of the clinic operations.
Answer at least 100 calls per day
Answer patient calls on the first ring and within 60 seconds
Handle calls for all SWLA Center for Health Services sites
Responsible for turning the phones over to the answering service each day, 5 minutes prior to the conclusion of clinic operations.
Manage large amounts of inbound and outbound transfers in a timely manner.
Answer incoming calls promptly, courteously, and with a smile.
Input data into the company computer platform to keep patient records updated.
Maintain customer satisfaction ratings based upon the criteria provided.
Follow established communication script(s) while answering and screening incoming telephone calls and directing calls to appropriate staff.
Maintain effective communication with clinical staff of cancellations, walk-ins, and late arrivals for appointments.
Assist scheduling specialist with rescheduling patients when providers are unable to fulfill clinic obligations or have moved their assigned clinic schedules.
Document all patient messages in EHR, with detailed information including given name, return phone number, and the date and time of call.
Upon receiving calls from hospitals and nursing homes, obtain information and inform nurses of the nature of the call immediately.
Use company policies to determine if there can be an immediate resolution to a patient issue or if the issue requires Managerial input.
Participate in training and other learning opportunities to expand knowledge of company and position.
Attend organizational and departmental huddles
Demonstrate a commitment to the SWLA Center for Health Services Pillars (Access, Quality, Compassion, Community, Innovation, and Service)
Other duties as assigned by Supervisor.