Scheduler jobs in Las Vegas, NV - 135 jobs

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates, and PIN Resets. Answering phone calls/email inquiries related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information carefully and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining a calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking the status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3 - 4 times a month (may vary, depending on the business need). Perform other job-related duties as assigned. Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication through frequent periods of talking and listening is essential Education: High School diploma, GED certification. Clearance Requirement: US Citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $40,900 - $46,100 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

5245 Sloan Lane, North Las Vegas, Nevada 89115 United States of America - Who is Oatey? Since 1916, Oatey has provided reliable, high-quality products for the residential and commercial plumbing industries. Our purpose is to deliver quality, build trust and improve lives. The Oatey family of companies are Oatey, Cherne, Keeney, Quick Drain, Hercules, Dearborn, GF Thompson, William H. Harvey, Masters, Contact, Belanger, and Lansas. Our brands are synonymous with quality, integrity, and trust in the plumbing industry. - Position Summary Coordinate the upfront scheduling of work according to company and customer requirements and execute the strategic deployment of orders to shipping locations. Monitor shipping schedule to assure balanced work areas are successful and productive. Position Responsibilities Confirm orders and schedule pickups for large customers. Manage customer relationships and maintain direct responsibility for the success of key measurable items (e.g., on-time performance, fill rate, back order fulfillment, fine reduction). Deploy orders from mainframe WMS system to the shipping system in a manner that provides consistent flow of work to the shipping sites in proper sequence to fulfill customer requirements and on-time accuracy. Plan export shipments; ensure proper documentation and shipping rules apply. Daily deploy Hot Rush shipments. Ensure all orders are released to Scale and fulfilled on the same day. Deploy timely transfer orders to warehouse and plant locations. Establish schedule for consistent moves of transfers that blend into daily workflow without disrupting the fulfillment of customer orders. Work with transportation providers (3rd party and direct suppliers) to ensure timely pickups, trailer switches and on-time performance to customers. Assist in maintaining the safety and security of the Distribution Center in the dispatching of inbound and outbound carriers. Work with DC team to identify and implement changes to the planning process for improved service and operational efficiencies. Assist and/or lead special projects, such as product launches, line resets, etc. Other duties as assigned. Knowledge and Experience One (1) year related work experience with basic knowledge of supply-chain logistics. Previous experience with warehouse management systems with ability to learn WMS Systems. Basic understanding of OSHA & DOT rules and regulations and company safety policies related to hazardous materials labeling, storing, shipping, etc., with thorough knowledge of site security and emergency plans. Computer literacy in PC applications including Word and Excel. Good communication skills, both verbal and written. Education and Certification High School Diploma or GED required. - Why Oatey? At Oatey, our purpose has always been to deliver quality, build trust and improve lives. We value Collaboration, Integrity, Respect, Courage, Leadership, and Excellence above all else. We embrace diversity, equity, and inclusion - acknowledging, valuing, and leveraging the unique experiences and perspectives of our associates. Our vision is to continue to grow as a market leader, to enrich the lives of our Associates, and to foster an inclusive environment in every regard. Our purpose, mission, and vision are not possible without the right people, and we are committed to fostering an inclusive, engaging, and rewarding environment for our Associates. Oatey has a total rewards philosophy which encompasses compensation, benefits, work-life effectiveness, recognition, performance management, tuition reimbursement, mental health wellness, and talent development.

The Scheduler performs clerical and communication functions in the department/clinic. She/He schedules patient appointments and provides courteous reception in the department/clinic. He/She answers phones and registers new patients. Various office duties including but not limited to filing and sorting. Reviews new patient referrals/authorization for adequate coding. Performs new patient registration, insurance verification, and scheduling as necessary. Must work with any and every physician in the Department/Clinic. The Scheduler will be the first point of contact for all patients providing a consistent superior customer service experience in accordance with the Center's mission and vison. This position demonstrates excellent customer services techniques, meets and greets patients; answers patient calls; identifies and clarifies patients' needs and desires, confirms patient's identity and eligibility, obtains required signatures from patients, schedule patients for appointments, and answering patient's questions. Essential Duties: Acts as the positive “face” of the Health Center as the main point of contact for participants and families Support center operations by greeting and checking in patients at the front desk, scheduling appointments, and other front desk functions Schedules appointments, confirms patient availability and properly reviews appointment date, time, location, and provider name with caller for accuracy Act as an advocate/liaison for patients and the Health Center and continuum of care as appropriate Answer telephone promptly and in a polite professional manner. Direct calls to other departments as needed. Use sound judgement in handling calls, especially with upset patients. Understanding of when to escalate calls. Maintain all delegated worklists (tasks) through the electronic medical record Effective, efficient and safe use of equipment. Handles patient requests and questions appropriately Provides benefit plan and eligibility information to participants, providers, unions, employers and others Adheres to the Culinary Health Center and Jayakumar NV PC policies and procedures. Perform duties as care coordinator when assigned. Other duties as assigned. Required Qualifications: Req High school or equivalent Req Understanding of medical terminology Req Ability to interview patients and interface with physicians, nurses and other professional staff. Preferred Qualifications: Pref 1 year One (1) year working in a customer service (preferably in a medical environment). Required Licenses/Certifications: Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) The hourly rate range for this position is $21.00 - $29.77. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC's Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: *************************************************************

Responsibilities Las Vegas is known internationally as a major resort city often known for its gambling, shopping, entertainment, and nightlife. Although Las Vegas identifies as “The Entertainment Capital of the World” and is famous for The Strip and its mega casino-hotels, there is so much more to life in the Valley. From the lovely Summerlin area adjacent to Red Rock Canyon, to the beautifully developed Green Valley area set away from the hustle and bustle of The Strip, there are many wonderful communities of people and families who call Las Vegas home. Backing the communities across our region is an ever-growing and ever-strengthening healthcare system. Position Summary: The Central Scheduler performs the duties required to schedule patients for surgery and other procedures. The scheduler communicates any preparations needed to the patient and communicates the information to all areas within Scheduling Department. Schedulers are required to gather information from physicians and their offices regarding specials supply requests and also gather and report statistical data as requested. Demonstrates Service Excellence at all times. Other duties as assigned. Independence Physician Management (IPM), a subsidiary of UHS, was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve. Benefit Highlights A Challenging and rewarding work environment Competitive Compensation & Generous Paid Time Off Excellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match Career development opportunities within UHS and its 300+ Subsidiaries! About Universal Health Services One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom. ************ Qualifications Required Knowledge, Skills, Licensure, Training & Travel Requirements (if applicable): Education: Knowledge: Minimum of one year of medical experience preferred Job requires being reliable, responsible, dependable, and fulfilling obligations Job requires being careful about detail and thorough in completing work tasks Knowledge of administrative and clerical procedures and systems, and other office procedures and terminology Knowledge of electronic equipment, computer hardware and software, including applications and programming Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction Education: High school graduate or equivalent Completed a Medical Assistant/Specialist program, preferred EEO Statement All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: ************************* or ***************. Pay Transparency To encourage pay transparency, promote pay equity, and proactively address regulations, UHS and all our subsidiaries will comply with all applicable state or local laws or regulations which require employers to provide wage or salary range information to job applicants and employees. A posted salary range applies to the current job posting. Salary offers may be based on key factors such as education and related experience. Avoid and Report Recruitment Scams We are aware of a scam whereby imposters are posing as Recruiters from UHS, and our subsidiary hospitals and facilities. Beware of anyone requesting financial or personal information. At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skill set and experience with the best possible career path at UHS and our subsidiaries. During the recruitment process, no recruiter or employee will request financial or personal information (e.g., Social Security Number, credit card or bank information, etc.) from you via email. Our recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you suspect a fraudulent job posting or job-related email mentioning UHS or its subsidiaries, we encourage you to report such concerns to appropriate law enforcement. We encourage you to refer to legitimate UHS and UHS subsidiary career websites to verify job opportunities and not rely on unsolicited calls from recruiters.

Full-time Description The Clinical Scheduler, under the direction of the Clinical Scheduling Supervisor, will answer calls using the phone systems, set up exams for patients, and handle customer service inquiries. Part of the job will also involve ensuring there is enough time between appointments to allow physicians to complete certain medical examinations and procedures. Other clerical duties may include: maintaining databases, faxing and scanning patient histories, answering phones, and updating patient account information. It's also your responsibility to act in a courteous manner and maintain your composure when dealing with angry or irritated patients. Additionally, you may refer some patients to other staff members or physicians. You will need to know how to process the required referral forms when necessary. Requirements Education and Experience High school diploma or GED. 2 - 3 years' related experience. General computer skills with working knowledge of word processing, spreadsheet, and email applications. Detail-oriented with good analytical and organizational skills. Good interpersonal skills with the ability to work cohesively within a team environment. Excellent oral and written communication skills to effectively communicate with customers and all levels of management. Job Knowledge Communication skills to converse clearly over the telephone and in person. Organization and time management to manage a variety of tasks effectively. Attention to detail to correctly identify verification/eligibility issues and communicate difficulties with managers. Technological skills, such as using word processing and spreadsheet programs to track data Ability to gather and interpret data. Ability to work independently in a fast paced environment. Essential Duties Greeting patients professionally both in person and on the phone. Assisting with other administrative duties, including copying, scanning, faxing, and emailing. Keeps sensitive customer and company information confidential Answer incoming calls Make sure phone in transferred to the answering service at the end of the day Help with special billing projects Train new team members Meets and exceeds short and long term goals as established for the department. Performs duties and job functions in accordance with the policies and procedures established for the department. Reports to work, meetings and professional obligations on time. Participates in administrative staff meetings and attends other meetings and seminars. Assists in evaluation of reports, decisions, and results of department in relation to established goals. Recommends new approaches, policies, and procedures to influence continuous improvements in department's efficiency and services performed. Takes ownership of special projects, researches data and follows through with detailed action plans. Actively participates in problem identification and resolution and coordinates resolutions between appropriate parties. Performs other related duties as required and assigned. Adheres to Corporate, Department and HR policies and procedures. Physical Requirements Employee is required to have visual and auditory acuity necessary for communications with other employees and/or customers to meet business needs of NHVC. Employee must be able to see written documentation and be able to speak and hear for communication with employees/customers. Ability to use a wide array of office equipment including, but not limited to a PC, copier, fax, multi-line telephone, etc. Employee is exposed to general indoor working conditions and may on occasion require light lifting or no greater than 20 pounds and some offsite travel.

The PSR is the first touchpoint of the organization when patients call the clinic or visit the clinic in person. The PSR is a crucial link between the patient and the clinical care team. They must work collaboratively with the clinical care team in support of direct patient services, exhibiting flexibility and a “can do” attitude. Patient care and services are the key priorities in this position requiring the PSR to serve as a liaison between internal / external departments and the care center, with the goal of fostering an environment that promotes patient comfort and trust. How will you make an impact & Requirements Position Qualifications/Essential Functions: Welcomes and greets patients/clients/visitors to the clinic in a manner that is helpful and friendly; determines purpose of visit and directs patients/clients/visitors to appropriate person or department(s) Maintains great customer service at all times and resolves conflict and issues at the time they occur Schedules appointments for patients and updates any patient information in the EMR as needed Conducts daily outreach (Phone, email, mail, etc.) to remind patients of next day appointments and proactive outreach as directed by clinic leadership Performs day-to-day administrative functions and general office duties Collects and processes payments at time of service Answers numerous phone calls while embedding the Urgent/Emergent protocols and using a multi-line system while maintaining a high level of customer service Contacts insurance companies or other associated companies as needed for patient care. Verifies patient eligibility for clinical services and insurance, collects patient copay when appropriate Attends and participates in team meetings and huddles. Collaborates in developing team priorities Exercises problem-solving and conflict resolution skills when handling patient concerns and refers patient to appropriate designated personnel as needed Adheres to all clinical policies on safety and security; maintains restricted areas by safeguarding keyless entry codes and computer system passwords in strict confidentiality Must exercise the utmost diplomacy and tact to provide excellent customer service to patients Practices confidentiality and privacy protocols in accordance with clinical policies and HIPAA requirements Manages office supplies while being fiscally responsible Performs other duties as assigned Additional Qualifications: Advanced phone skills; able to effectively relate via telephone and in-person to serve the needs of patients/clients/visitors in an efficient and productive manner Additional language abilities are preferred. Willingness to work a variety of shifts, including early mornings, evenings and weekends Understands the importance of maintaining confidentiality; able to maintain confidentiality under HIPAA standards Intermediate computer knowledge and skills Education/Experience: High School diploma or GED required Associate Degree or higher is preferred Minimum 1-2 years' experience working in a customer service setting, medical office preferred Answering multiple phone line system in highly confidential environment Computer proficient (Google and EMR) with the ability to type a minimum of 45 WPM Demonstrated Attributes: Exceptional interpersonal customer service skills Exceptional verbal and written communication skills Ability to maintain professionalism at all times when working with staff, patients, and clients Must demonstrate cultural sensitivity and the ability to work with diverse people groups Ability to multi-task and work well under pressure with minimal supervision High attention to detail and ability to problem solve using critical thinking skills Must be flexible and accommodate the changing needs of the clinic Demonstrate an understanding of and commitment to The Vera Way by practicing its key components of empathetic listening, mindfulness, continuous learning, a coach approach, innovation, adaptability and resilience with all members of Vera's staff, clients and patients Employee Health Requirements: Documentation of Hep B vaccination or proof of immunity (titer). Documentation of proof of a negative TB test in the last 12 months before start-date. We require CPR certification (BLS) pre-hire and ongoing Documentation of annual influenza and COVID-19 vaccinations in compliance with company policy **This position is bonus eligible based on individual and company performance.** Compensation: $20.00 to $30.00

Benefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance About the Role: Join the Velazquez Pain Relief Center as a Surgery Scheduler, where you will play a vital role in ensuring our patients receive timely and efficient care. We are looking for an organized and detail-oriented individual to manage surgical appointments and coordinate with our dedicated medical team. Responsibilities: Schedule and confirm surgical appointments for patients, ensuring optimal use of operating rooms. Communicate with patients regarding pre-operative instructions and necessary documentation. Coordinate with healthcare providers to obtain necessary approvals and insurance verifications. Maintain accurate patient records and update scheduling software as needed. Assist in managing surgical schedules to minimize delays and maximize efficiency. Respond to patient inquiries and provide exceptional customer service. Obtain authorizations or approvals from insurances or adjusters. Perform appeals or coordinate peer to peer reviews Prepare necessary paperwork for surgery centers Monitor and follow up on pending surgeries and cancellations. Requirements: Bilingual in English/Spanish required Proven experience in procedure scheduling and authorizations Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Familiarity with medical terminology and electronic health records (EHR) systems. Ability to multitask and work in a fast-paced environment. Compassionate demeanor with a focus on patient care. Knowledge of insurance processes and requirements is preferred. About Us: Velazquez Pain Relief Center has been serving the Las Vegas community for over a decade, providing innovative pain management solutions. Our commitment to patient-centered care and a supportive work environment makes us a favorite among both our clients and employees. Join us and be part of a team that truly makes a difference in people's lives. Compensation: $15.00 - $21.00 per hour We believe the best care starts with the best team. Our organization is built on a culture of teamwork, respect, and continuous learning, where every role is valued and every voice matters. We are dedicated to delivering exceptional patient care through compassion, expertise, and innovation. Whether in a clinic or surgical setting, our shared mission is to help patients improve their quality of life in a safe, supportive, and professional environment. Our team includes talented healthcare professionals, administrative experts, and support staff who work together seamlessly to provide efficient, high-quality care. We invest in our people-offering training, resources, and opportunities for growth-because when our team thrives, so do our patients. Joining us means becoming part of a group that values your contributions, encourages collaboration, and celebrates success. Here, you'll have the chance to make a real difference every day. Come grow with us, and help set the standard for compassionate, patient-centered care.

Full-time Description Job ID: Appointment Scheduler Position Type: Full Time Monday-Friday 8:00am-5:00pm Experience: 1-2 years' experience Desired Education: High School Diploma or equivalent Position Summary: This position facilitates the scheduling of patients via telephone in a Call Center environment. Work is performed under the general direction of the Appointment Scheduling Supervisor. Essential Duties and Responsibilities: Schedule, reschedule and cancel appointments for all physicians and patients Ability to answer multiple phone lines (i.e. external and internal routing requests) Overhead paging Verify Insurance eligibility Verify referral source Qualifications/Experience: Must have excellent telephone etiquette Call center experience Ability to answer in-bound calls in a timely manner Bilingual preferred

Job DescriptionBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Vision insurance About the Role: Join the Velazquez Pain Relief Center as a Surgery Scheduler, where you will play a vital role in ensuring our patients receive timely and efficient care. We are looking for an organized and detail-oriented individual to manage surgical appointments and coordinate with our dedicated medical team. Responsibilities: Schedule and confirm surgical appointments for patients, ensuring optimal use of operating rooms. Communicate with patients regarding pre-operative instructions and necessary documentation. Coordinate with healthcare providers to obtain necessary approvals and insurance verifications. Maintain accurate patient records and update scheduling software as needed. Assist in managing surgical schedules to minimize delays and maximize efficiency. Respond to patient inquiries and provide exceptional customer service. Obtain authorizations or approvals from insurances or adjusters. Perform appeals or coordinate peer to peer reviews Prepare necessary paperwork for surgery centers Monitor and follow up on pending surgeries and cancellations. Requirements: Bilingual in English/Spanish required Proven experience in procedure scheduling and authorizations Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Familiarity with medical terminology and electronic health records (EHR) systems. Ability to multitask and work in a fast-paced environment. Compassionate demeanor with a focus on patient care. Knowledge of insurance processes and requirements is preferred. About Us: Velazquez Pain Relief Center has been serving the Las Vegas community for over a decade, providing innovative pain management solutions. Our commitment to patient-centered care and a supportive work environment makes us a favorite among both our clients and employees. Join us and be part of a team that truly makes a difference in people's lives.

**Job Title: Med Spa Scheduling Specialist** Our reputable and luxurious medical spa is seeking a detail-oriented and customer-focused Med Spa Scheduling Specialist to join our dynamic team. As a Scheduling Specialist, you will be pivotal in ensuring the smooth operation of daily activities by coordinating appointments and providing outstanding customer service to our clients. The ideal candidate will exhibit excellent communication skills, a keen eye for detail, and a passion for enhancing the client experience in a medical spa environment. **Key Responsibilities:** - Manage and coordinate client appointments, ensuring optimal scheduling of spa services and treatments. - Act as the primary point of contact for client inquiries, providing prompt and courteous responses via phone, email, and in-person interactions. - Collaborate with the spa team to ensure seamless communication of client needs and preferences. - Maintain and update client records accurately, ensuring compliance with privacy regulations and spa policies. - Utilize scheduling software to track availability and efficiently allocate appointments based on client and therapist/staff availability. - Proactively address and resolve scheduling conflicts or other customer service issues, escalating to management as necessary. - Provide detailed information about the spa's services, packages, and promotions to clients, helping guide them through the selection process. - Assist with general administrative duties such as responding to voicemails, managing correspondence, and supporting reception duties as needed. - Contribute to a welcoming and serene spa environment that aligns with the brand's standards and enhances client satisfaction. **Qualifications:** - Previous experience in scheduling, customer service, or a related field, preferably within a spa or healthcare setting. - Proficiency in scheduling software and Microsoft Office Suite. - Strong organizational and multitasking abilities with an exceptional attention to detail. - Excellent interpersonal skills and the ability to build rapport with clients and team members. - Professional demeanor and appearance, with a client-centric focus. - Ability to work flexible hours, including evenings and weekends, to meet the spa's scheduling needs. **Why Join Us?** - Become part of a fast-growing and reputable med spa known for its professional and client-focused services. - Opportunity to work in a serene and aesthetically pleasing environment. - Competitive compensation and benefits package. - Opportunity for professional growth and development within the spa industry. If you are a proactive and dedicated professional who enjoys facilitating exceptional customer experiences, we invite you to apply for the Med Spa Scheduling Specialist position today. We look forward to welcoming you to our team and helping our clients achieve their wellness and beauty goals. JOB CODE: 1000052

The Surgical Scheduler is responsible for scheduling surgeries for assigned physician(s). Responsibilities include coordinating surgical procedures with multiple hospitals and surgery centers, scheduling and obtaining pre-operative testing, writing and communicating surgery orders, and collecting necessary documentation for surgeries. This individual works closely with patients, physicians, and surgery location to providing accurate, timely, and responsive paperwork. Provides non-licensed medical and scheduling support to medical providers in the care and treatment of patients. Candidates must be legally authorized to work in the United States. Please Note: UNLV Health does not provide employment sponsorships or sponsorship transfers for any positions. ADVANTAGES OF WORKING FOR UNLV HEALTH Clinic Hours are Monday through Friday, 8AM to 5PM! (Actual hours may vary depending on business need) 12 Paid Holidays per year, starting with your first day of employment! 20 + PTO days per year! (Depending on Position) 3% 401K Contribution, even if you do not contribute! Medical, Dental, and Vision benefits that start the first of the month following your start date! And more! Educational Requirements High School Diploma or equivalency Qualifications 1+ years surgery scheduling or related experience. Must be able to communicate effectively with physicians, patients and the public and be capable of establishing good working relationships with both internal and external customers Strong knowledge of clinical / medical practice operations, procedures, medical terminology and administrative procedures Ability to collaborate across departments and build effective relationships with internal and external customers to achieve goals Possession of strong organizational skills Exceptional customer service and interpersonal skills with the ability to deal with differing personalities on a daily basis Excellent professional communication skills, both verbal and written, exceptional interpersonal communication skills Skill in multi-tasking Advanced computer skills with proficiency with MS Office software, Medical Software use. Proficient with insurance portals Skill in analyzing situations accurately and taking effective action Skill in establishing and maintaining effective working relationships with employees, faculty, third-party payers, patients and the public Skill in organizing work, making assignments and achieving goals and objectives Ability to exercise judgment and make decisions Ability to prioritize Ability to work independently Ability to apply written instructions and standardized work practices Possession of strong problem solving skills and sound judgment Ability to work in a fast paced environment and make changes rapidly as needed Fluency in Spanish preferred Ability to type 40wpm Physical requirements May include standing, sitting, and/or walking for extended periods May include performing repetitive tasks May include lifting up to 25 pounds UNLV Health will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, or any other category protected by law. If you have any questions about our interview and hiring procedures, please contact Recruitment at ****************************

Under minimal supervision, the Scheduling Coordinator makes decisions on service for patients by determining qualifications and assessing needs, schedules and confirms appointments, processes inbound and outbound telephone calls and email correspondences, and creates and maintains accurate records and reports. As part of the recruiting process, a skills assessment is expected to be completed on site.

Job Description Patient Advocate Specialist Las Vegas, NV ChasmTeam is partnering with a growing national company to build a team that provides real benefits to patients! We are seeking hard-working, self-starters who enjoy a challenge as we work together to help patients. The Patient Advocate plays a critical role in identifying, educating, and enrolling eligible hospital patients into the Health Insurance Premium Payment (HIPP) Program. You'll clearly explain program details, gather required documentation, and serve as a compassionate, professional advocate throughout each step of the enrollment process. This role demands mission-driven advocacy, proactive problem-solving, empathetic communication, and resilience-all while balancing compassion with an urgency to ensure patients receive timely support. By facilitating employer-sponsored health insurance coverage, the Patient Helper Program helps medically complex Medicaid beneficiaries access comprehensive care. We're looking for driven individuals with a “can-do” spirit, unwavering perseverance, and the capacity to support diverse patient populations navigating complex healthcare systems. Key Responsibilities Patient Engagement & Advocacy Educate patients and families in a clear, compassionate, and culturally sensitive manner about the HIPP program. Assess family dynamics and adapt communication style to effectively meet their needs. Obtain necessary authorizations and documentation from patients/families. Foster trust with patients while maintaining appropriate professional boundaries. Demonstrate cultural competence and empathy when engaging with vulnerable populations. HIPP Enrollment & Case Management Accurately collect all essential data for HIPP applications (e.g., employer information, insurance details). Employ proactive problem-solving to overcome barriers and ensure timely, accurate submissions. Collaborate seamlessly with the Patient Financial Assistance team to finalize enrollments. Consistently deliver against performance metrics such as enrollments completed, case resolution time, and documentation accuracy. Program Maintenance & Benefit Coordination Clarify how employer-provided health insurance works in coordination with Medicaid. Verify and update ongoing patient eligibility for HIPP to maintain continuity. Assist with resolving insurance-related issues upon request from patients or clients. Technology & Documentation Utilize CRM/case management system to manage referrals and patient records. Upload, scan, and securely transmit required documentation. Record patient interactions meticulously in compliance with privacy and legal standards. Efficiently operate Apple tools such as iPads and iPhones for enrollment-related tasks. Client & Hospital Relationship Management Represent the organization as the on-site contact at the hospital. Establish and maintain collaborative relationships with hospital staff, state agency personnel, and community partners. Always uphold the organization's values with ethical integrity and professionalism. Required Qualifications High school diploma or GED and completion of formal training in customer service, patient services, healthcare administration, social services, or case management. Foundational knowledge of healthcare terminology and insurance processes gained via coursework or certification. Ability to pass hospital credentialing, including vaccinations and drug/alcohol screening. Preferred Qualifications Associate's or Bachelor's degree in Social Work, Healthcare Administration, Public Health, or related field. Training in motivational interviewing, trauma-informed care, or medical billing/coding. Continuing education in Medicaid/Medicare eligibility, health equity, or patient advocacy. Three to five years' experience in patient-facing roles within a healthcare setting. Full Bilingual proficiency in Spanish is strongly preferred. Core Skills & Competencies Technical Skills-Preferred Proficiency with CRM or case management systems. Knowledge of Medicaid/Medicare eligibility and benefits coordination. Ability to interpret medical billing and insurance documents. Strong compliance-based documentation practices. Interpersonal Skills Active listening and empathetic communication. De-escalation tactics for emotionally distressed patients. Cultural awareness and sensitivity in communication. Collaboration with cross-functional teams, including hospital and internal staff. Key Traits for Success Mission-Driven Advocacy - Consistently puts patient needs first. Ego Resilience - Thrives amid adversity and changing demands. Empathy - Provides compassionate support while ensuring professionalism. Urgency - Balances speed and sensitivity in patient interactions. Detail Orientation - Ensures accuracy and completeness in documentation. Cultural Competence - Demonstrates respect and understanding of diverse experiences. Adaptability - Successfully operates in evolving policy and procedural environments. Why Join Us? As a Patient Advocate, you'll make a real difference-helping patients navigate complex health and insurance systems, securing critical benefits, and enabling focus on healing and well-being. Join a mission-driven, supportive team where your work matters and your growth is encouraged. Full benefits offered, including Health, Dental, Vision, 401(k) with company match, STD/LTD, Life Insurance, and more.

Job Title: Patient Service Representative Reports To: Practice Manager Join a team that cares for your community - and for you! At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health. Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic. Employee Benefits Allergy Partners is happy to provide the following benefits for our employees: Full-Time 401(k) Health Insurance Paid Time Off Paid Holidays Vision Insurance Health Savings Account (HSA) Dental Insurance Life Insurance Disability Insurance Part-Time 401(k) Paid Time Off Paid Holidays COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Job Summary With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Key Responsibilities Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. “Closes” the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed. Other Responsibilities Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis. Working Conditions Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. Qualifications Qualifications & Experience Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required Educational Requirements • High school diploma required. Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************

The Surgical Recovery Coordinator (SRC) I supports the mission, goals and strategic plan of Nevada Donor Network, Inc. (NDN) by providing clinical support to facilitate safe, efficient procurement of organs. The SRC I position has on-call responsibilities under the Manager of Surgical Recovery Services. Performs responsibilities of position and promotes teamwork and a professional working environment. Takes 24-hour call to be available for activity associated with organ donation, remaining within a radius to assure that response to all calls occurs in a timely fashion. Participates in clinical screening and evaluation to determine donor suitability as part of the Tripod team. Participates in educational presentations. Maintains confidentiality on all donor-related activities and internal issues. Possesses basic knowledge of donor medical requirements and contraindications to recovery and transplantation. Coordinates and communicates with transplant centers during kidney allocation. Recovery blood/tissue specimens needed for tissue typing. Serves as first assist to visiting and local surgeons. Coordinates visiting transplant teams in the operating room with recovery and preservation of organs for transplantation and research. Provides organ preservation maintaining flush amounts and medicinal additives. Packages and labels the organ(s) procured. Coordinates and/or facilitates the transportation of organs to the local transplant hospital and/or to the NDN Perfusion Lab Facility. Procures, preserves, and allocates organ(s)/tissues for research following researcher criteria and procedures. Coordinates and communicates with ancillary services regarding recovery activity and timeframes. Maintain complete clinical records of donor recoveries to ensure quality. Maintains possession and ensures routine maintenance for assigned organ department equipment and supplies. Maintains an adequate inventory of all supplies and medications. Operates kidney preservation machine efficiently, assess organ function based on providing organ viability feedback to transplant center clinical personnel to optimize organ preservation technique. Maintaining accurate record of kidney function and disposition. Maintenance of the perfusion laboratory. Maintains current knowledge of all NDN, AOPO, CMS and OPTN policies and procedures. Performs other duties as requested by Manager of Surgical Services, Director of Organ, VP of Clinical Affairs and/or the NDN Medical Director. Employees must adhere to and remain in full compliance with Nevada Donor Network's Motor Vehicle Driving Policy as outlined in the Motor Vehicle Records and Driver Safety policy PC.334. Requirements Education: Bachelor's degree, Scrub Technician or related field or applicable experience preferred. Experience: Minimum of 1-3 years' medical experience preferred. Computer Skills: Knowledge in MS office, Electronic Medical Records Certificates & Licenses: None required Other Requirements: Must be Certified Transplant Perfusionist (CTP) by 24th month of employment at Nevada Donor Network. Must be knowledgeable with organ anatomy.

Profound Research:Profound Research seeks to drive clinical innovation by partnering with community physicians to offer clinical research as a therapeutic option to their patients. Profound enables providers with the right people and tools to launch clinical research operations, often for the first time, to offer new care pathways to patients. Profound Research is looking to grow its energetic team inspired by changing how patients and providers engage in clinical research. Our Mission: Improving Lives by Providing Advanced Therapeutic Options Our Vision: Creating the Absolute Best Patient-Physician Experience in Clinical Research Our Values: Compassion: We value the patient-physician relationship above all else and are committed to a service-oriented approach to all interactions. Urgency: We work hard and practice selflessness, acting swiftly and decisively to meet the needs of our patients, partners, and colleagues. Solution Orientation: We are relentlessly positive, and we communicate directly to efficiently identify and implement effective solutions. Excellence: We insist on excellence, holding ourselves accountable and empowering each other to deliver best-in-class service while maintaining the highest ethical and scientific standards. Profound Ethos o Physicians are the Vanguard o All Decisions Improve Patient Care o Never Compromise Quality Why this Role Exists: The Embedded Patient Recruitment Specialist should exhibit a platinum level of customer service, acknowledging and greeting patients with a smile, eager to answer questions and exhibiting an unparalleled attention to detail, while maintaining thorough data records. The Embedded Patient Recruitment Specialist is involved with all aspects of patient recruitment from initiating advertising, chart screening, through initial patient contact to scheduling for first visits or follow up visits. This position is embedded in a clinical trial site and reports to an offsite manager, Senior Director of Patient Recruitment & Engagement. It is important that this person is able to function as part of a team that is dispersed across the nation, while also building comradery with the research teams at sites in the greater Detroit metro area. Responsibilities-As the first point of engagement with patients, create a customer service experience filled with empathy, compassion, and kindness. -Available to place outbound recruitment calls to patients interested in participating in clinical research. -Available to respond to/answer inbound recruitment calls from patients interested in participating in clinical research, within 24-48 hours. -Accurately complete study pre-screening and screening checklist. Drive enrollment and retention -Interact with potential clinical trial participants to recruit, assess eligibility criteria, determine patient/subject availability, and coordinate appointments -Demonstrate knowledge of clinical research protocols including inclusions/exclusions. -Demonstrate knowledge of effects and side effects of -Demonstrate knowledge of Good Clinical Practices and FDA regulations. -Demonstrate knowledge of Profound Research's Policies and Procedures. -Obtain and maintain potential outreach targets, by therapeutic area, before study starts -Drive patient enrollment and retention. -Maintain proficiency within CTM system: database maintenance, patient scheduling, and patient screening logs. -Maintain up-to-date data entry across all platforms and databases -Adept at using third party platforms for reviewing and addressing inbound patient leads (i.e., Trial Partners) -Communicate with Senior Director of Recruitment & Engagement, Clinical Research Site Managers/Directors, Study Coordinators, and support staff regularly with status reports -Maintain records of study advertising responses by individual study -Occasional attendance at community events (screenings, etc.), health fairs or events to promote Profound Research Requirements-Telecommunications/call center experience -Telephone presence and elite customer service etiquette: while performing regular duties, it is regularly required to talk on the phone all -Comfortable with medical terminology -Comfortable with basic data input: use of a computer to complete telephone logs and other data entry -Sales experience Preferred Qualifications-Associate degree Travel Requirements-Occasional travel may be required in this position (less than 1 week per year) Why Join Profound Research? · Flexible PRN scheduling that works with your availability· Exposure to diverse therapeutic areas and cutting-edge treatments· Supportive team environment with comprehensive training· Opportunity to make a direct impact on patient access to innovative therapies· Professional development in the growing field of clinical research

Job Summary: Responsible for taking new referrals, matching workers with the case and managing the ongoing client needs keeping continuity as the priority aspect of the process. Organizational Relationship: Reports to the Administrator Qualifications: High School graduate (or equivalent), 1 year recent experience as a scheduling coordinator in a home services agency or related field. Ability multi-task and a Propensity for working with and helping people Must have a criminal background check. Responsibilities: Takes incoming referrals without delay. Actively works to encourage departmental growth (networking). Cooperates with Scheduling Manager regarding investigation of client complaints/concerns. Remains calm, non-defensive and helpful in finding appropriate resolution. Cooperates regarding new processes developed to improve workflow and efficiency. Files all incoming documents timely and efficiently keeping all HIPAA information secured. Prints and distributes weekly accurate schedules. Reports staff who service clients outside the scheduled times without notification to the office. Receives and follows up on faxes received from answering service each morning. Takes and gives report from/to On-Call each morning. Reports all complaints and/or problems related to off hour issues (answering service) or On-call. Participates in the QA Committee & orientation process as requested. Cooperates with Scheduling Manager regarding scheduling projects as designated by the Administrator to improve internal scheduling processes. Other duties as assigned. Opens all staff requests within 48 hours of receipt. Reviews staff paperwork for accuracy/completeness to ensure medical records are up to date. Enforces the Agency's disciplinary process without prejudice or discrimination. Notifies the Agency of emergencies, sickness, and other imminent occurrences that may affect the client caseload as quickly as possible relative to the event's occurrence. Functional Abilities: Is able to carry bundles upstairs weighing up to 10 pounds. Must be able to stoop and bend. Must be able to hear and effectively communicate in English.

Job DescriptionCome join FYZICAL Therapy & Balance Center Las Vegas, NV- Boulder & Horizon location as our Front Desk representative! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Front Desk position! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Responsibilities Greet and welcome patients to the facility Answer and direct incoming phone calls Schedule and confirm appointments for patients Update and manage patient records Coordinate with therapists and other healthcare professionals to ensure smooth operation Process payments and handle billing queries Ensure the reception area is clean, organized, and stocked with necessary supplies Provide information about the services offered at the facility Assist patients with any paperwork required for their treatment Manage patient flow in the clinic, ensuring that appointments run on time Required Skills High school diploma or equivalent Previous experience as a receptionist/front desk, preferably in a healthcare setting Excellent communication and customer service skills Proficiency in using computers and medical software Strong organizational and multitasking abilities Understanding of medical terminology is preferred Able to maintain patient confidentiality

Job DescriptionSalary: $18.00 - $23.50 per Hour Settle Down ABA Inc. Receptionist / Clinical Front Office Coordinator Employment Type: Full-Time | Non-Exempt Department: Operations / Clinical Support Reports To: Operations Manager / Clinical Director About Settle Down ABA Inc. Settle Down ABA Inc. delivers compassionate, evidence-based Applied Behavior Analysis (ABA) services to children and families. Guided by our values of acceptance, compassion, integrity, respect, safety, and excellence, we strive to foster an organized, welcoming, and family-centered environmentwith every interaction, including those at the front desk. Position Summary: The Receptionist / Clinical Front Office Coordinator serves as the first point of contact for Settle Down ABA Inc. and plays a critical role in daily operations, communication flow, administrative support, and client experience. This role is non-clinical and non-licensed. Pay Transparency Range Hourly Wage: $18.00 $23.50 per hour Range reflects regional norms for receptionist/administrative roles and internal pay philosophy. Note: In compliance with Nevada law, if you are interviewed for this position, you will be provided the wage range or rate as required after the interview process. Key Responsibilities Front Desk & Client Experience Greet clients, families, and visitors with professionalism and warmth Answer and route all incoming phone calls and messages promptly Manage the check-in/check-out process accurately and courteously Maintain a clean, organized, and welcoming reception space Administrative Support Schedule and confirm appointments, communicate changes to families Assist with client intake, paperwork, consents, scanning, and filing Coordinate with clinical and administrative staff to support daily operations Maintain confidentiality and accuracy in documentation Operational Duties Track and request office supplies Assist with reporting and data collection tasks as assigned Respond professionally to inquiries from clients, caregivers, and referrals Compliance & Communication Uphold HIPAA and company privacy standards Communicate clearly, respectfully, and empathetically with families and staff Report issues or gaps to leadership for timely resolution Required Qualifications High school diploma or equivalent (required) Previous receptionist or administrative experience (healthcare/ABA office preferred) Excellent phone etiquette and customer service orientation Proficiency with standard office tools (e.g., Microsoft Office) Able to multitask and work collaboratively in a fast-paced environment Preferred Qualifications Experience with scheduling or EHR systems Bilingual skills (strongly preferred) Previous behavioral health or therapy center experience Why Work With Us Competitive wage in line with local market averages Paid time off and holiday pay Supportive, values-driven work culture Growth opportunities and professional development support Equal Employment Opportunity Statement Settle Down ABA Inc. is an equal-opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, or any other protected status in accordance with applicable federal and Nevada state laws. At-Will Employment Notice Employment with Settle Down ABA Inc. is "at-will". This means that either the employee or Settle Down ABA Inc. may terminate the employment relationship at any time, with or without cause, and with or without notice, in accordance with applicable law. Nothing in this job posting or in any related communication is intended to create a contract of employment, express or implied. Truthfulness & Accuracy in Hiring Requirement All information provided by applicants during the hiring processincluding resumes, applications, interviews, and supporting documentationmust be truthful, accurate, and complete. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration or, if discovered after hire, disciplinary action up to and including termination of employment. Background & Verification Language Employment offers may be contingent upon the successful completion of applicable background checks, employment verification, and compliance with company policies and regulatory requirements, as permitted by law.