Post job

Scheduler jobs in Louisville, KY

- 241 jobs
All
Scheduler
Patient Coordinator
Medical Receptionist
Scheduling Coordinator
Surgical Coordinator
Patient Service Representative
Patient Advocate
Medical Clerk
Patient Service Coordinator
Surgery Scheduler
Referral Coordinator
Prior Authorization Specialist
Scheduler Lead
Patient Care Specialist
Referral Specialist
  • Medical Receptionist (Full-Time) at Ellis and Badenhausen Orthopaedics

    Physicians Rehab Solution

    Scheduler job in Shepherdsville, KY

    It is an exciting time at Ellis and Badenhausen Orthopaedics! Our physical therapy clinic is seeking a dynamic individual to join our team in the role of Medical Receptionist. This is a Full-Time position with amazing benefits, great hours, and even better team members! Benefits: · Generous PTO accrual · Medical, Dental & Vision Insurance · Company-sponsored Life Insurance and Long Term Disability Policies Responsibilities and Duties: · Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone, answering or referring inquiries. · Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. · Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area. · Ensures availability of treatment information by filing and retrieving patient records. · Maintains patient accounts by obtaining, recording, and updating personal and financial information. · Obtains revenue by recording and updating financial information, recording and collecting patient charges. · Protects patients' rights by maintaining the confidentiality of personal and financial information. · Maintains operations by following policies and procedures; reporting needed changes. · Contributes to team effort by accomplishing related results as needed. · Other duties as assigned. Minimum Requirements: · 1-2 years of Physical Therapy Office experience a plus · Experience with patient scheduling · Proficient in Microsoft Office · Excellent Customer Service and Telephone skills Other Skills Required: · Ability to Multi-task · Organized · Self-Motivated · Attention to detail This position requires a background check upon acceptance. Physicians Rehab Solution provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Req# 3422
    $24k-31k yearly est. 2d ago
  • Procedure Scheduler

    Orthocincy 4.0company rating

    Scheduler job in Louisville, KY

    General Job Summary: Vital to the success of organization with providing the Companies patients and visitors with a premier orthopaedic experience and focusing on their individual needs. Responsible for scheduling surgeries, tests and maintaining provider's calendar Essential Job Functions: Provide excellent customer service to patients by addressing their concerns and providing necessary information per provider protocol. Handle all aspects of scheduling patients' testing, surgeries (post and pre-op), and procedures including insurance pre-authorization. Establish and maintain effective working relationships with patients, providers, co-workers and external contacts. Strong organizational skills with the ability to prioritize tasks and manage multiple tasks simultaneously. Excellent communication skills, both verbal and written, to effectively interact with patients and healthcare professionals. Performs other duties that may be necessary or in the best interest of the practice including assisting other members of the company. Obtain necessary patient information and medical records for scheduling purposes in an electronic health records and practice management system. Answer messages, emails, and/or voice mails in a timely manner. Provide guidance to patients/caregivers on completing necessary forms and information. Maintain/update physician(s) schedules and calendar(s). Compliance with HIPAA guidelines. Takes the initiative in performing additional tasks that may be necessary or in the best interest of the practice. Requirements Education/ Experience: High school diploma or equivalent required. Medical certification required with two to five years' experience as a Medical Assistant preferred. CPR/AED and First Aid Certification preferred. Other Requirements: Must be patient care oriented with a team environment focus. Schedules will change as department needs change, including overtime and weekends. Weekly travel between locations. Performance Requirements: Knowledge: Knowledge of the Companies Mission, Vision and Values. Knowledge of customer service principles and techniques. Knowledge of electronic health records and practice management systems. Knowledge of medical terminology. Knowledge of HIPAA guidelines. General knowledge of insurance guidelines. Skills: Proficiency in computer systems and software used for scheduling purposes. Ability to confirm patient's insurance provider and either obtain prior authorization or communicates needs for prior authorization to appropriate parties as needed. Strong decision-making and critical thinking skills. Strong interpersonal and teamwork skills. Strong customer service skills. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to lead by example while projecting a pleasant and professional image. Ability to demonstrate compassion while caring for others Self-directed and motivated to proactively plan, prioritize, and complete tasks. Ability to maintain composure during challenging interpersonal interactions. Ability to handle multiple scenarios/ interruptions throughout the day. Demonstrates regular, consistent and punctual attendance. Exhibits desire to continuously learn, improve service deliver, and work in a team environment. Equipment Operated: Standard office equipment. Work Environment: Medical office. Mental/Physical Requirements: Involves sitting approximately 90 percent of the day. Repetitive data entry. Must be able to remain focused and attentive without distractions (i.e. personal devices).
    $29k-36k yearly est. 5d ago
  • Salesforce Field Service Management & Scheduling - Solution Lead - FSM

    Maximus 4.3company rating

    Scheduler job in Louisville, KY

    Description & Requirements Maximus is a leading provider of government services, committed to transforming public sector operations through innovative technology solutions. As part of our Salesforce Practice, you'll work on impactful projects that improve lives and modernize service delivery. Maximus is seeking a seasoned Salesforce Field Service Management (FSM) and Scheduling Consultant to serve as a Solution Lead across multiple public sector implementations. This role will drive solution architecture, configuration, and delivery of FSM and Salesforce Scheduler capabilities, supporting complex field operations and appointment scheduling workflows. The ideal candidate will have 7+ years of hands-on experience with Salesforce FSM and Scheduler, relevant certifications, and a strong background in designing scalable, user-centric solutions for field service and scheduling use cases. This position is remote. Essential Duties and Responsibilities: - Establish and maintain web application architecture framework(s). - Facilitate the creation of architecture in collaboration with Agile scrum development teams. - Ensure architecture aligns with client enterprise architecture and leverages existing architecture components. - Mentor and transition architectural knowledge to scrum teams. - Develop a process for architecture creation, integration, and review. - Identify when architectural spikes are needed, and provide enough design for proof of concept. - Typically responsible for providing guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Lead end-to-end solution design and delivery for Salesforce FSM and Scheduler implementations. - Collaborate with stakeholders to gather requirements and translate them into scalable FSM and scheduling solutions. - Configure and customize FSM objects, work rules, service territories, operating hours, and scheduling policies. - Design and implement appointment booking flows, mobile workflows, and field service technician experiences. - Integrate FSM with external systems (e.g., custom CRMs, portals, call centers) using APIs and middleware (e.g., MuleSoft). - Support mobile user enablement, including offline capabilities and technician productivity tools. - Provide technical leadership to project teams, including developers, admins, and business analysts. - Conduct solution reviews, demos, and training sessions for clients and internal teams. - Ensure compliance with security, data privacy, and accessibility standards. - Contribute to Salesforce practice growth through reusable assets, best practices, and mentoring. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - 7+ years of hands-on experience with Salesforce Field Service Management and Salesforce Scheduler. - Proven experience implementing FSM for large-scale field operations (e.g., healthcare assessments, inspections, service delivery). - Strong understanding of Service Appointments, Work Orders, Service Resources, and Scheduling Policies. - Experience with mobile field service apps and technician workflows. - Familiarity with Salesforce Health Cloud, Service Cloud, and Experience Cloud. - Experience integrating FSM with external systems and portals. - Excellent communication and stakeholder management skills - Salesforce Certified Field Service Consultant - Salesforce Certified Administrator Preferred Skills and Qualifications: - Public sector or healthcare domain experience. - Experience with Amazon Connect, Genesys, or other contact center platforms. - Familiarity with scheduling for group events, mobile assessments, or provider coordination. - Agile delivery experience and familiarity with Jira, Confluence, and DevOps tools. - Salesforce Certified Platform App Builder (preferred) - Salesforce Certified Service Cloud Consultant (preferred) #techjobs #veterans Page EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 135,000.00 Maximum Salary $ 165,000.00
    $32k-60k yearly est. Easy Apply 8d ago
  • Patient Access Scheduler

    BHS 4.3company rating

    Scheduler job in Louisville, KY

    Baptist Health is looking for a Patient Access Scheduler to join our team in Louisville, KY Patient Access Schedulers are responsible for scheduling patients for diagnostic tests and procedures as ordered by referring physicians (generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of incoming calls or faxes and schedule with multiple procedures within multiple departments. This person will be the first point of contact with patients or physician offices, and must ensure their needs are met. This person will be working in a fast paced environment where they will be expected to display expert customer service and communication skills to properly assist patients or office staff. They are responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered, and identify any precerts/authorizations/referrals they need to acquire. Must maintain effective communication with the patient, physician offices and ancillary departments within the hospital. Pre-registration, creation of payment estimates, insurance verification and benefit evaluation prior to appointment is imperative. Responsible for retaining orders for all scheduled appointments prior to service. Requirements · High School diploma or equivalent · Must type 45-50 wpm · Registration or Scheduling Experience Preferred Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.
    $18k-31k yearly est. Auto-Apply 2d ago
  • Patient Access Scheduler

    Baptist Healthcare System 4.3company rating

    Scheduler job in Jeffersontown, KY

    Baptist Health is looking for a Patient Access Scheduler to join our team in Louisville, KY Patient Access Schedulers are responsible for scheduling patients for diagnostic tests and procedures as ordered by referring physicians (generally via Epic, fax or telephone). The Patient Access Scheduler will handle a large volume of incoming calls or faxes and schedule with multiple procedures within multiple departments. This person will be the first point of contact with patients or physician offices, and must ensure their needs are met. This person will be working in a fast paced environment where they will be expected to display expert customer service and communication skills to properly assist patients or office staff. They are responsible for informing patients and/or physician staff of the proper preparation and instructions for the tests ordered, and identify any precerts/authorizations/referrals they need to acquire. Must maintain effective communication with the patient, physician offices and ancillary departments within the hospital. Pre-registration, creation of payment estimates, insurance verification and benefit evaluation prior to appointment is imperative. Responsible for retaining orders for all scheduled appointments prior to service. Requirements · High School diploma or equivalent · Must type 45-50 wpm · Registration or Scheduling Experience Preferred Work Experience Education If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! Baptist Health is an Equal Employment Opportunity employer.
    $29k-37k yearly est. Auto-Apply 4d ago
  • Patient Service Representative

    Ortho Louisville 3.4company rating

    Scheduler job in Louisville, KY

    Full-time Description General Job Summary: Vital to the success of our organization with providing OrthoCincy patients and all other callers a premier Ortho experience while focusing on their individual needs. Essential Job Functions: Schedules appointments for patients either by phone when they call in, through the company website or when requested from the clinic via computerized message system. Uses computerized system to match physician/clinician availability with patients' preferences in terms of date and time. Ability to handle a high volume of incoming calls, while maintaining a high standard of productivity, efficiency and accuracy while working under pressure. Must be able to respond to various inquiries made by patients, hospitals, insurance companies, as well as other medical entities. Engaging in active listening with all callers, while acting as a contact point person between patients, providers and staff. Maintains scheduling system so records are accurate and complete and can be used to analyze patient/staffing patterns. Updates physicians/clinicians or medical assistants. Ensures that updates (e.g. cancellations or additions) are input daily into master schedule. Send requests to clinic for prescription refills and follow up with patients on messages from clinic via computerized message system. Establish and maintain effective working relationships with patients, providers, co-workers, and the public. Maintaining a calm, pleasant and compassionate tone while being able to diffuse tense situations. Follows HIPAA regulations. Perform other duties necessary or in the best interest of the department/organization. Requirements Education/Experience: High school diploma. Minimum one year experience in a medical practice and/or position encouraged. Experience in a high volume call center a plus. Other Requirements: Schedules will change as department needs change, including half days and overtime. Performance Requirements: Knowledge: Knowledge of the Companies Mission, Vision and Values. Knowledge of medical practice protocols related to scheduling appointments. Knowledge of anatomy and medical terminology. Knowledge of computerized scheduling systems. Knowledge of customer service principles and techniques. Knowledge of OSHA and safety standards. Skills: Skill in communicating effectively with providers, employees, customers and patients. Skill in maintaining appointment schedule via computerized means. Effective in critical thinking skills. Strong communication skills in a professional manner during stressful and sensitive situations with patients of all ages. Abilities: Ability to multi-task effectively Ability to communicate calmly and clearly Ability to analyze situations and respond appropriately. Ability to alternate between multiple computer systems in a timely manner. Equipment Operated: Standard office equipment. Work Environment: Standard call center workstation. Mental/Physical Requirements: Involves sitting and viewing a computer monitor 90% of the work day. Must be able to remain focused and attentive without distractions (i.e. personal devices).
    $35k-41k yearly est. 60d+ ago
  • Medical Receptionist - Day shift, no weekends, full benefits!

    Eye Care Partners 4.6company rating

    Scheduler job in Louisville, KY

    Title: Medical Receptionist (Patient Coordinator) Company: Retina Associates of Kentucky Travel: You will regularly travel to our other offices within 1 hour of Louisville. Please only apply if you are willing to travel on a regular basis. We do pay mileage reimbursement if using personal vehicle! Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Competitive Base Pay Hours: * Full Time * Our office is open Monday-Friday 7:00am-5:30pm. * Your shifts will fall within those hours. * You may need to work a little earlier and/or later as needed. Requirements: * High School Diploma or GED Equivalent * Favorable result on Background Check * Basic computer skills * Strong customer service skills * Excitement to learn and grow Essential Functions: * Facilitate patient flow * Verify medical and vision insurances * Effectively communicate with patients, doctors, and managers * Answer inquiries through phone, email, and in person requests Company: Retina Associates of Kentucky Job Title: Patient Coordinator Department: Ophthalmology Reports To: Patient Coordinator Supervisor Location: This position is located in Lexington, KY. SUMMARY A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $33k-38k yearly est. Auto-Apply 43d ago
  • Bi-lingual Dental Scheduler

    Unique Management 4.4company rating

    Scheduler job in Jeffersonville, IN

    Unique has been rated as one of the top ten employers in Southern Indiana! Join a Team That Values Your Voice-In Both English and Spanish! Serving dental practices across North America, Unique Dental Scheduling is a fast growing business in Southern Indiana providing phone-based appointment scheduling for dental patients. For 25 years, Unique has helped our customers grow through constant dedication to excellence in service, quality and value. We have built our reputation on effective and flexible solutions, accuracy, innovation, creative use of technology, and the highest professional and ethical standards. Our environment is team-oriented, family friendly and flexible. Unique helps our employees, including those in our REMOTE workforce, achieve a challenging and rewarding work experience. Unique's steady growth creates regular opportunities for career advancement and professional development--for ALL of our employees Introduction to Role: Unique Dental Scheduling is a remote call center . You will have back-to-back calls throughout your entire shift, immediately navigating from one caller to the next to efficiently schedule appointments for our clients. We expect accuracy in appointment scheduling, data entry, and information shared with both patient and client - and we set you up for success with our continuing training and professional development. We believe that each job or role a person has with any company is an opportunity to learn and enhance skills that will take you where you want to be years from now. Calls are measured in accordance with traditional call center statistics. For example, (AHT) your average time spent on a call, (Conversion) how often you are able to schedule a patient, and (Adherence) meeting the minimum time spent on the phones. Fluent in both English and Spanish? Would you love to help others and be the friendly voice that supports patients and dental practices across the country? If so, we'd love to have you on our team! Many of our patients feel most comfortable communicating in Spanish-and we want them to feel heard, understood, and respected. Your bilingual skills help bridge that gap and ensure every patient gets the excellent service they deserve! (IF DENTAL EXPERIENCE): If you have experience with dental or medical, you get to enjoy the patient interaction by assisting them schedule their needed appointments ; however, we are unable to give clinical advice over the phone. An added bonus is that paperwork, physical requirements, and typical job functions for an office/clinical setting do not apply. Equipment and training will be provided. A strong internet connection is required. Our full-time shift availability includes Monday - Friday, mid-day and evenings. We also have part-time flexible schedules available. Our agents' schedules are the same week after week for our employees' convenience and consistency. Those who are successful in this role have traits such as: Multitasking Computer savvy (including typing speed of 40wpm) Eagerness to assist Excellent customer service Reliability Excellent use of English language Fluency in Spanish Essential Duties and Responsibilities: Answer calls within 3 seconds or less. Complete a standard call within 5 minutes. Provide excellent patient care/customer service at all times. Manage time efficiently while both on and off the phones. Prioritize tasks/calls in order of importance. Respond cooperatively to constructive criticism. MUST be able to ensure a distraction free work environment Education/Experience Requirements: High school diploma or equivalent required 2 year post high school education preferred 1-2 years customer service experience required; phone-based highly preferred Fluency in Spanish Additional Requirements: Must have high-speed internet connection. Must pass a pre-employment background screen. Must successfully pass ALL pre-employment assessments. Must provide two work references with their current contact information at time of the interview. Summary of Employment: The ideal candidate will be conscientious, respectful, and efficient, have a positive attitude, and thrive in a fast paced environment. Excellent attendance, the ability to apply feedback, and exceptional communication skills are necessary for success. Those who are goal-oriented, flexible, and have excellent patient care will have an advantage in this role. Specifically seeking effective time managers and critical thinkers. Available schedules: Full-time: M-F, flexible schedules between 10:00am EST - 9:00pm EST. Also, Tues-Sat--11:30am-8:00pm EST Benefits: Unique offers a full suite of benefits including: Healthcare through Cigna Dental, Vision-premium paid Employee Assistance Program Paid vacation and sick leave Paid Holidays 401k; 4% company match Life insurance, premium paid Long-term disability, premium paid Short-term disability Professional development Bonuses Possible cost of living differential in base pay depending on location Due to the large number of applications, please DO NOT call about the status of your application. We will follow up with you according to our application process. Unique provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $21k-30k yearly est. 60d+ ago
  • Surgery Scheduler, UofL Outpatient Center, 8a-5p (Open)

    University of Louisville Physicians 4.4company rating

    Scheduler job in Louisville, KY

    Primary Location: Lions Eye Center - ULP - AMGAddress: 301 E Muhammad Ali Blvd Louisville, KY 40202 Shift: First Shift (United States of America) Summary: The Surgery Scheduler will be responsible for scheduling and preparing documentation for all surgeries to be performed by our practice's physicians. This position requires the candidate to contact patients to review medical history, obtain a current medication list and identify any possible preoperative issues. The Scheduler will schedule patients with the appropriate physician based on procedure, priority and availability. Once surgery is scheduled, the Surgery Scheduler will send out informational packets and preoperative instructions to all patients and answer any questions the patient may have regarding their procedure. This position will also support the check-in/check-out position on a rotational basis.: Work reception desk, check-in/check-out position, and surgery scheduling on a rotation basis. Enter and update patient demographic and insurance information in computer. Schedule, reschedule and verify patient appointments identifying acute disorders as high priority and prioritize less acute disorders. Provide full-cycle surgery scheduling and patient surgery consenting, to include but not limited to: pre and post op testing, communicating financial requirements, patient consent, hospital reservations, final surgery clearance, and physician scheduling. Obtain patient referrals and verify insurance eligibility. Obtain authorizations for surgery and radiology testing ordered by the physician for surgery. Answer multiline telephone, triage patient calls, handle complaints, retrieve and process voice messages. Organize and maintain patient files in the electronic health record as needed. Create and mail new patient information packets, copy and mail medical records requests. Provide medical records coverage as requested. Work patients' reschedule report and daily call log. Mail/fax reports/correspondence to physicians, patients and third parties. Retrieve faxes, lab reports and mail. Other duties as assigned Additional Additional Job Description: MINIMUM EDUCATION & EXPERIENCE High School Diploma or equivalent Two years of medical office administrative experience PREFERRED KNOWLEDGE, SKILLS, & ABILITIES Strong decision-making skills Ability to interact positively with people from diverse backgrounds Ability to be self-directed and self-motivated Knowledge in computers, phone, and fax
    $36k-45k yearly est. Auto-Apply 60d+ ago
  • Referral Specialist I

    Carebridge 3.8company rating

    Scheduler job in Louisville, KY

    * $1,000 Sign-On Bonus* Location : This role enables associates to work virtually full-time, with the exception of required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Work Schedule : Must be available for an 8 hour shift between the hours of 7am - 8:30pm. A proud member of the Elevance Health family of companies, Carelon Medical Benefits Management, is a benefit-management leader in Illinois. Our platform delivers significant cost-of-care savings across an expanding set of clinical domains, including radiology, cardiology and oncology. As a Referral Specialist I, you will be responsible for providing support to a clinical team in order to facilitate the administrative components of clinical referrals for various Carelon services. How you will make an impact : * Acts as a liaison between hospital, health plans, physicians, patients, vendors and other referral sources. * Reviews referrals for completeness and follows up for additional information if necessary. * Assigns escalated referrals to staff as appropriate. * Verifies insurance coverage and completes pre-authorization process for radiology and other imaging exams (CT, MRI, MRA, PET, et.) following established process and procedures. * Responds to inbound calls initiating exam requests following established processes, meets quality and production standards. * Contacts physician offices as needed to obtain demographic information or related data. * Enters referrals, documents communications and actions in system. Minimum Requirements: * Requires HS diploma or GED and a minimum of 1 year of experience in a high-volume, interactive customer service or call center environment; or any combination of education and experience which would provide an equivalent background. Preferred Skills, Capabilities & Experiences : * Experience in healthcare industry. * Inbound call center experience preferred. * Knowledge of medical terminology preferred. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $18.54/hr to $27.81/hr. Locations: Illinois In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws. * The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law. Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $18.5-27.8 hourly Auto-Apply 60d+ ago
  • Surgical Coordinator

    Bennett and Bloom Eye Centers

    Scheduler job in Louisville, KY

    Job Title: Surgical Coordinator Company: Bennett & Bloom Eye Centers Travel: Travel to our other locations in the Louisville metro area will be required as needed. We do pay mileage reimbursement! Perks: Full Benefits Package - Medical, Vision, Dental and Life Insurance 401k + Employer Matching Paid Time Off (PTO) and Paid Holidays Paid Maternity Leave Employee Discounts Competitive Base Pay Hours: Full Time Our offices are open Monday-Friday 7:30am-5:00pm. Your shift will fall within those hours. You may need to work earlier and/or later as needed. Requirements: High School Diploma or GED Equivalent required Favorable result on background check required Must be able to provide proof of identity and right to work in the United States SUMMARY Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures. ESSENTIAL DUTIES AND RESPONSIBILITIES This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks. Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities. Schedule and coordinate pre-op appointments with the patient and/or the patient's care giver. Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances. Counsel patients for Physician Fee and Eye Surgery Center. Follow up on and collect surgery payments. Other duties as assigned. QUALIFICATIONS Desire to gain industry knowledge and training Demonstrates initiative in accomplishing practice goals Ability to grow, adapt, and accept change Consistently creating a positive work environment by being team-oriented and patient-focused Ability to interact with all levels of employees in a courteous, professional manner at all times Reliable transportation that would allow employee to go to multiple work locations with minimal notice Commitment to work over 40 hours to meet the needs of the business EDUCATION AND/OR EXPERIENCE High School diploma or GED equivalent is required Experience in financial counseling is preferred Experience working with insurance is preferred LICENSES AND CREDENTIALS Minimum Required: None SYSTEMS AND TECHNOLOGY Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $32k-49k yearly est. Auto-Apply 17d ago
  • Medical Receptionist

    OLC Development, Inc.

    Scheduler job in Louisville, KY

    Job DescriptionSalary: $18-$20/hr Job Title: Medical Receptionist Position Overview: OrthoLazer Orthopedic Wellness Center provides an innovative, drug-free, and non-invasive solution for managing acute and chronic musculoskeletal pain conditions. As a Medical Receptionist you will be the first point of contact for patients, playing a crucial role in creating a welcoming environment, supporting patient care, and ensuring smooth office operations. Our team operates with a deep commitment to our core values: Care from Our Core, Pursue Excellence, Communicate Candidly, Shine as One, and We Are Orthopreneurs. Key Responsibilities: Greet patients warmly and create a welcoming atmosphere. Educate prospective patients about laser therapy, its benefits, and treatment processes. Serve as the primary point of contact for phone inquiries and help determine patient suitability for laser therapy. Build rapport with patients, showing genuine care for their healing journey. Assist with scheduling appointments and checking out patients after treatment. Maintain a clean and organized reception area. Ensure patient documents are complete and accurate. Process payments and manage daily business checks and balances. Follow up on emails as necessary. Qualifications: At least 1 year of experience in a customer-facing role. Experience with appointment scheduling and multi-line phone systems. Minimum of an associate degree (or similar) in a medical field. Prior experience with musculoskeletal conditions is a plus. Basic knowledge of anatomy and physiology. Strong computer skills (EMR and scheduling systems, Microsoft Suite). Self-motivated with excellent problem-solving skills. Ability to adapt to new technology and learn independently. Highly organized and able to multitask effectively. Communication & Customer Service: Strong patient service orientation with a caring attitude toward diverse patient backgrounds. Excellent verbal communication skills, confident in speaking with patients and medical providers. Positive, engaging communication style that builds patient confidence in laser therapy. Maintain patient confidentiality at all times. At OrthoLazer, we believe in Care from Our Core ensuring every patient feels valued and supported throughout their journey. We Pursue Excellence by providing the highest level of service and maintaining a commitment to the best outcomes for our patients. We Communicate Candidly to build trust, clarity, and transparency with patients and colleagues alike. We Shine as One, fostering a collaborative and supportive team atmosphere. Finally, we are driven by the spirit of Orthopreneurs, continuously innovating and drive positive change in orthopedic wellness. This role is ideal for someone passionate about providing excellent patient care and looking to grow in a supportive, team-oriented environment. Compensation: $18-$20/hr Schedule Monday - Friday 7:30am - 4:30pm Benefits: Paid Holidays Paid Sick Time PTO Health Insurance
    $18-20 hourly 7d ago
  • Patient Service Representative

    Adapthealth

    Scheduler job in Louisville, KY

    Provides exceptional customer service by answering phone calls and ensuring patient needs are met with care and efficiency. Handles variety of call types while representing the company's commitment to quality, compassion, and support. Essential Functions and Job Responsibilities: LEVEL 1 - Patient Service Representative Answers calls and emails in timely manner, meeting performance goals Handles standard call types: tank requests, ETA inquiries, pick-up requests, location assistance, order status, pricing inquiries Documents call information per standard operating procedures Answers questions about products, services, retail stores, and general service information Verifies insurance carriers in database system Resolves customer complaints with problem-solving approach Maintains working knowledge of current products and services Adheres to HIPAA guidelines and maintains patient confidentiality LEVEL 2 - Patient Service Representative All Level 1 duties plus: Handles advanced call types: oxygen (O2) services, DME, insurance verification/clarification Processes payments, orders, and returns Troubleshoots equipment issues and provides advanced care solutions Resolves escalated issues or hands off with clear documentation Serves as resource to Level 1 representatives for knowledge sharing and skill development LEVEL 3 - Lead, Patient Service Representative All Level 1 and 2 duties plus: Serves as subject matter expert and primary resource for team Conducts new hire training and mentors team members Handles escalated calls and complex issues with appropriate follow-up Identifies root causes of service issues and collaborates on process improvements Prepares reports for leadership and other departments Supports departmental standards and Patient Experience initiatives Assists with task coordination and ensures adherence to workflows Collaborates with supervisor on performance metrics and service excellence Competency, Skills and Abilities: Customer Service & Communication Deliver exceptional customer service with empathy, patience, and professionalism Demonstrate active listening and clear verbal/written communication skills Effectively address patient needs, concerns, and inquiries Technical Proficiency Strong problem-solving and analytical thinking abilities High attention to detail in documentation and data verification Proficient in computers, Microsoft Office, and database systems Excellent multitasking and prioritization in fast-paced environments Professional Attributes High emotional intelligence to handle stressful situations with compassion Adaptable and flexible with changing processes and technologies Self-motivated with ability to work independently and take initiative Strong team collaboration and cooperative work style Commitment to continuous learning and professional development Healthcare Knowledge Familiarity with Medicare, Medicaid, and commercial insurance processes (preferred) Understanding of healthcare documentation requirements Compliance & Confidentiality Strict adherence to HIPAA regulations and patient confidentiality Full compliance with company policies and referral guidelines Requirements Education and Experience Requirements: High school diploma or equivalent required Associate's degree in healthcare administration, Business Administration, or related field preferred Previous experience in healthcare, insurance, medical billing, or patient services preferred. Knowledge of respiratory therapy or DME services preferred. Level I: (Entry Level): One (1) year of work-related experience Level II: One (1) year of work-related experience plus Two (2) years exact job experience Lead Level: One (1) year of work-related experience plus Four (4) years exact job experience Physical Demands and Work Environment: Physical Requirements Ability to sit for extended periods with prolonged computer screen exposure Must be able to bend, stoop, stretch, stand, and move between sitting/standing positions Perform repetitive hand, wrist, and finger motions due to extensive computer and phone use Occasional lifting of 5-10 pounds as needed Clear speech, hearing ability, and manual dexterity required Work Environment High-volume call center environment with fluctuating stress levels Extended computer and telephone use throughout workday Potential exposure to angry or upset customers/patients Possible exposure to hazardous materials, loud noise, temperature extremes Risk of contact with airborne, bloodborne, or other infectious pathogens Mental and Communication Demands Maintain mental alertness to perform essential job functions Demonstrate empathy, compassion, courtesy, and respect for patient privacy Effective verbal and written communication skills required Schedule Requirements Flexible scheduling to support business hours and after-hours programs as needed Adaptability to varying work levels and office activity fluctuations
    $32k-38k yearly est. 60d+ ago
  • Scheduling Coordinator

    Paradigm Oral Surgery

    Scheduler job in Louisville, KY

    We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us grow the practice and continue to serve our community with all of their oral surgery needs. Previous oral surgery experience is a plus but not required. The role of the Scheduling Coordinator is critical in providing exceptional patient care resulting in the best clinical outcomes and meeting the needs of our patients. Role and Responsibilities The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts. Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication. Greets patients and visitors immediately upon arrival with a friendly demeanor. Answers the phone promptly with a smile. Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms. Prepares a daily schedule for each provider. Prepares patient charts. Manages patient flow to reduce patient wait time. Assists patients as necessary. Maintains reception area in a neat and orderly condition. Maintains professional relationship with referring offices. Maintains confidentiality of all information in accordance with HIPAA. Performs other related duties as assigned. Education and Experience High school diploma or equivalent required. One year of customer service experience required. Skills and Abilities Understanding of dental terminology. Friendly, inviting, and professional personality and presence. Basic office skills such as typing and filing. Good organizational skills. Attention to detail. Core Benefits & Wellness Medical (including Virtual Care), Dental, and Vision Coverage Employee Assistance Program (EAP) Uniforms/Scrubs provided Financial Well-Being Competitive pay, Bonus potential, and annual merit reviews 401(k) Plan w/Company Match Health Savings Account (HSA) with HDHP health plans Life Insurance Basic and Supplemental Life Insurance Spouse and Child Life Insurance Time Off, Disability And Leave Of Absence Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays Long and Short Term Disability Plans
    $27k-38k yearly est. Auto-Apply 60d+ ago
  • On Call Care Coordinator and Scheduler

    Eldercare 4 Families

    Scheduler job in Louisville, KY

    Work from home nights and/or weekends answering calls, managing after hours activity and scheduling employees as needed for a Private Duty Non Medical Home Care Company. Must be available to work in the office to train and then once a month for a meeting. We are a non-medical in-home care agency placing caregivers and CNAs in the homes of the area seniors to assist them with activities of daily living. Must have a reliable telephone and telephone service and computer with internet access. Must be located in the greater Kentuckiana area. This position will be part-time for the best candidate. Job Type: Part-time COVID-19 considerations:Our caregivers wear a mask, a shield and gloves. Our office staff wears a mask and takes temperature and survey each day. Compensation: $10,000 - $15,000 per year We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. 39 Years of Caring Based On One Simple Mission ElderCare 4 Families hires and pays the best and cares the most. Being a family-owned company, ElderCare 4 Families appreciates and values our employees. We strongly believe in our value of a work-life balance by providing our employees with flexible work schedules on a variety of home and facility-based assignments with a combination of day/night/weekend availability!!! ElderCare4Families offers: Supportive team environment Competitive pay with direct deposit and weekly pay Paid orientation and ongoing training Time-and-a-half pay for overtime and holidays Flexible schedules and matching caregivers with nearby clients Employee recognition programs As a Caregiver with ElderCare 4 Families you will: Provide attention to clients' non-medical needs, including personal care, companionship and social engagement Assist client with light housekeeping, meal preparation, and medication reminders Establish communication and a professional relationship with clients, family members, and co-workers Provide reliable care by being punctual and consistently covering shifts Qualifications & Requirements Evidence of a negative Tuberculosis (TB) test Ability to pass a drug screening Ability to pass a background check Experience in caring for Seniors and/or Disabled Adults professionally or personally. High school or equivalent (Preferred) Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.
    $27k-38k yearly est. Auto-Apply 60d+ ago
  • Surgery Scheduler

    First Urology P S C 3.4company rating

    Scheduler job in Jeffersonville, IN

    Job Details Jeffersonville, INDescription About First Urology, PSC As the largest urologic provider in the greater Louisville and southern Indiana area, First Urology offers comprehensive urologic care for men, women and children of all ages. At First Urology, our physicians are dedicated to finding solutions to a wide range of issues to help patients regain to the quality of life they deserve. Recent groundbreaking advancements include First Urology's utilization of High Intensity Focused Ultrasound as a game-changing technology in the treatment of prostate cancer. HIFU can provide precise and complete destruction of prostate cancer, while preserving normal bladder and erectile function for most men. As a Regional Center of Excellence, First Urology is the first practice in America to use the newly FDA approved Sonablate HIFU system. To find learn more about First Urology, go to ****************** Why First Urology? First Urology has been awarded Best Places to Work in Louisville and Southern Indiana by Business First of Louisville for eight years in a row! We offer competitive compensation, a strong 401k, generous PTO, employee vacation rentals, and a strong work-life balance supported by a no-nights/no-weekends schedule. Job Description: First Urology is seeking a dynamic and organized administrative medical professional to schedule surgeries and provide direct communication and support to our patients. The Surgery Scheduler works closely with our physicians to ensure the most efficient and highest level of exceptional quality care. This position offers an opportunity to work in a dynamic healthcare environment where your contributions directly impact patient care. Responsibilities: Assist physicians with scheduling surgeries and procedures. Serves as primary contact for patient calls, answering patient questions, explaining procedures and communicating pre-op instructions. Coordinates all surgeries scheduled with hospitals and surgical centers. Ensure compliance with current healthcare regulations, medical law and ethics. Schedules in office procedures. Monitors physician vacation schedules. Job Type: Full-time Schedule: Monday through Friday (Day Shift) Required Qualifications: Knowledge of medical terminology. Previous surgery scheduling experience. Knowledge of insurance and benefits. Experience in medical office scheduling. Experience in urological/medical treatments and procedures a plus. Ability to effectively multi-task and remain organized. Strong problem-solving skills with attention to detail. Excellent communication and interpersonal skills. Ability to prioritize tasks and manage time efficiently in a fast-paced environment. Proficiency in using data entry, PC skills and advanced software including Microsoft Office Suite (Word, Excel, Outlook). Education and Certifications: High school diploma or equivalent (required). Benefits: Medical, Dental and Vision Insurance 401(k) Retirement plan FSA and HSA accounts Paid vacation and sick day Paid holidays Annual uniform allowance and employee discounts. Company provides Life Insurance and LTD for all FT employees. EEOC Statement: First Urology provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. May be required to undergo background check and/or drug screen.
    $27k-34k yearly est. 35d ago
  • Regional Patient Advocate

    Firstsource 4.0company rating

    Scheduler job in Louisville, KY

    Schedule: Monday-Friday 8am to 4:30pm, Floater The Regional Patient Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs. They travel within an assigned region to provide additional coverage as needed, and to cover for Representatives who are ill, on vacation, on leave or out of the office for any reason. Essential Duties and Responsibilities: Provide information and reports to our client contact(s) to keep them up to date on our progress. Possibly be assigned a small workload of accounts to resolve. Cover at facilities within an assigned region when the onsite representatives are out of the office. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identify specific patient needs and assist them with an application for the appropriate agency for assistance. Introduce the patients to Firstsource services and inform them that we will be contacting them on a regular basis about their progress. Lay the groundwork for the Patient Advocate Specialist to develop a positive relationship with the patient. Legibly record all patient information on the designated in-house screening sheet, and log account screening detail in Onsite Reporting Tool. Document the results of the screening in the hospital computer system. Inform the designated hospital employee(s) of the availability of assistance for each patient in a timely manner. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Assist with other projects as assigned by management. Educational/Vocational/Previous Experience Recommendations: High school diploma or GED is required. 1 - 3 years' experience with medical billing, medical coding, eligibility (government or hospital) or other pertinent medical experience is preferred Must have reliable transportation to travel to multiple local facilities as needed Basic personal computer skills are required. Ability to effectively work and communicate with coworkers, patients, outside agencies and hospital employees. Ability to present oneself in a professional and courteous manner at all times. Ability to stay on task with little or no supervision. Demonstrate initiative and creativity in fulfilling job responsibilities. Possess excellent organization skills. Ability to prioritize multiple tasks in a busy work environment. Reliability of task completion and follow-up. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC
    $28k-35k yearly est. 60d+ ago
  • Medical Receptionist

    Centerwell

    Scheduler job in Clarksville, IN

    **Become a part of our caring community and help us put health first** The Receptionist 1 receives and correctly routes incoming and outgoing telephone calls and accommodates visitors so that all callers/visitors are attended to promptly, courteously, and accurately. The Receptionist 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments. The Receptionist 1 operates a switchboard or multi-line phone and maintains long distance call logs. Takes and distributes accurate messages. Greets visitors and determines the nature of their visit, issues visitor passes and maintains visitor logs, alerts appropriate party of visitor arrival or directs visitors to appropriate office, department or employee. Responds to routine inquiries from internal or external sources such as the organization's location, hours of operation, phone numbers, and/or email address. Additional responsibilities may include miscellaneous administrative activities such as booking meeting rooms, typing, organizing and distributing mail, receiving and sending courier packages. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation. **Use your skills to make an impact** **Required Qualifications** - High School Diploma or GED - 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc. - Must be passionate about contributing to an organization focused on continuously improving patient experiences and care - Excellent customer service and phone etiquette - Team player with a positive attitude - Ability to multitask in a fast-paced environment - Attention to detail and highly organized - Knowledge of MS Office (Word, Excel, Outlook, Access) **Preferred Qualifications:** - Value-based care model experience - Knowledge of Medical Terminology - Experience with EMR Systems (Electronic Medical Records) - Bilingual in English and Spanish **Additional Information:** This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $38,000 - $45,800 per year This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance. **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
    $38k-45.8k yearly 60d+ ago
  • Patient Coordinator

    Associates In Pediatric Therapy 3.3company rating

    Scheduler job in New Albany, IN

    Full-time Description Making a difference and helping kids shine, one session at a time. At Associates in Pediatric Therapy (APT), we don't just offer therapy, we build brighter futures through compassionate, individualized care. At APT, you'll be part of a dynamic, support team that puts kids and families first, all in a fun, energizing environment designed to help everyone thrive (including you!). Why You'll Love It Here: Amazing Benefits: Health, dental, vision, 401(k) match, PTO, life & disability insurance. What You'll Do: Greet patients and families, collect applicable payments, tidy waiting area as needed Maintain smooth patient flow Ensure all patient documents are transferred to patients' electronic chart Schedule new and existing patient therapy appointments Verify benefits, document in EMR system, report findings to parent/guardian and therapist Ensure new authorizations are submitted timely and accurately Process incoming and outgoing mail Accurately maintain petty cash fund Maintain adequate supplies for the facility Requirements What We're Looking For: Our Ideal Candidate Has: Prior medical office experience - including scheduling patients and insurance verification Experience with a EMR system Ability to work until 6 pm as needed Excellent time management and multi-tasking skills See why we are proud to work at APT: Watch the Video: **************************** More info available at: ********************************* Associates in Pediatric Therapy is an Equal Employment Opportunity employer.
    $27k-31k yearly est. 60d+ ago
  • Medical Receptionist I

    Arthritis Knee Pain Centers

    Scheduler job in Louisville, KY

    Arthritis Knee Pain Centers is looking to bring a motivated medical receptionist onto our team! As Care Coordinator I, you will be responsible for greeting each patient with warmth and enthusiasm. You will oversee the practice workflow as patients move throughout their visit. The target is to ensure a positive patient experience, with consistency and compassion. Responsibilities Greet patients Maintain discretion regarding patient health information Collect new patient intake information Route insurance information Monitor patient wait times Route patients Chart organization and preparation Collect payments Skills Knowledge of medical office management systems Excellent time management skills and ability to multi-task and prioritize work Excellent written and verbal communication skills Strong organizational and planning skills Requirements Friendly Proficiency in MS Office and patient management software Social perceptiveness and service oriented Benefits: 401K with match Paid time off Dental Vision Medical Disability Bonus eligibility Medical Specialty: Orthopedic Medicine Schedule: Monday to Friday 8:30 AM to 5:00 PM Work setting: In-person Office Private practice Organizational Description: At Arthritis Knee Pain Centers we are committed to providing exceptional, non-surgical, non-opioid, pain- relieving therapy to patients suffering from chronic osteoarthritis of the knee. Every patient is special. Every patient is family. Our care standard celebrates every patient's unique needs with empathy, care, and transparency. Company Culture As a team member with Arthritis Knee Pain Centers, you will receive the support and training you need to be successful in your role. We deliver incredible patient care in which we are known for. You'll gain a deep understanding of our values, business measures, standards, operations, exposure to leadership, and participation in developmental events. With 16 medical practices across the US and growing, you will have an opportunity to become a part of the AKPC family, deliver exceptional patient care, and work with a reliable team in a state-of-the-art facility. Arthritis Knee Pain Centers offers a comprehensive benefits package, competitive pay, paid time off, 401K with a match, educational programs and so much more! We work individually and as a team to achieve our standard of care: Treat every patient as if he/she is a beloved family member. In every patient engagement, we lead with six guiding principles: Dignity Compassion Responsiveness Personalization Privacy Safety
    $25k-31k yearly est. 8d ago

Learn more about scheduler jobs

How much does a scheduler earn in Louisville, KY?

The average scheduler in Louisville, KY earns between $21,000 and $63,000 annually. This compares to the national average scheduler range of $23,000 to $68,000.

Average scheduler salary in Louisville, KY

$36,000

What are the biggest employers of Schedulers in Louisville, KY?

The biggest employers of Schedulers in Louisville, KY are:
  1. BHS
  2. Unique Enterprises
  3. Option Care Enterprises, Inc.
  4. OrthoCincy
  5. Baptist Health System
  6. Numotion
Job type you want
Full Time
Part Time
Internship
Temporary